Office boy Jobs in Morocco

<p>We are currently seeking passionate and dedicated Housekeeping Attendants ( Valets / Femmes de Chambre) to join our Housekeeping team. As a key member of the department, you will play an essential role in maintaining the highest standards of cleanliness, comfort, and presentation throughout our guest rooms and villas, ensuring an exceptional guest experience. Key Responsibilities Clean and maintain guestrooms, villas, corridors, and assigned areas to the highest luxury standards. Ensure all rooms are properly prepared and inspected before guest arrival. Replenish guest amenities, linens, and supplies. Report maintenance issues and lost &amp; found items promptly. Respect guest privacy and security procedures at all times. Follow health, safety, and hygiene standards. Support colleagues and contribute to a positive team environment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous experience in Housekeeping within a luxury hotel is an asset.</li><li>Strong attention to detail and commitment to excellence.</li><li>Good organizational and time-management skills.</li><li>Positive attitude and team spirit.</li><li>Ability to work efficiently in a fast-paced environment.</li><li>Basic knowledge of French; additional languages are an advantage.</li><li>Passion for hospitality and guest satisfaction.</li></ul>

<p>We are searching for an individual or an organization based in Africa (Algeria, Benin, Burkina Faso, Burundi, Cameroon, Central African Republic, Chad, Comoros, Congo (Republic), Democratic Republic of Congo (D. R. C), Cote d'Ivoire, Djibouti, Gabon, Guinea, Madagascar, Mali, Mauritania, Morocco, Niger, Senegal, Togo and Tunisia) with a social compliance background to work with our Client Services team on a freelance or consultancy basis (part-time) and help us effectively collaborate with and service a diverse portfolio of clients and their suppliers in the aforementioned countries. With a workers rights and supplier engagement background, and a keen interest and capacity for the use of technology, we are looking for a candidate that will engage with workers, suppliers and brands in the aforementioned countries to drive meaningful impact. Working with the Client Services team, they will be responsible for introducing our digital worker engagement programs to suppliers (both virtually and on site when possible), getting management buy-in, training management on the platform usage, engaging with workers and promoting participation, managing grievance cases, and liaising between all stakeholders to achieve positive outcomes for all. The role will require flexibility and agility to take on various tasks and work remotely with a global team. The role will require some evening meetings to communicate with the team based in Canada and Europe. If the role sounds like a good fit for you, we d love to hear from you.</p><p><b><br></b></p><p><b>What you ll do:</b></p><ul><li>Lead the deployment of digital worker voice programs in workplaces in French Speaking African Nations.</li><li>Lead supplier platform training and technical support</li><li>Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands</li><li>Be available for investigation and remediation support if requested by brands</li><li>Support the development and updating of supplier and worker onboarding materials</li><li>Own regular communication with supplier management - from program introduction to status check-ins</li><li>Liaise with internal stakeholders including the Director of Client Services, Client Services Senior Managers and Managers and Deployment Team to ensure effective deployment</li><li>Gather client and supplier feedback and ideas to inform platform advancements</li></ul><p>*Note: Each project has its unique scope of work. Not all the responsibilities listed above will be needed for every project assigned. The scope of work will outline the specific responsibilities needed.</p><p><strong>Desired Candidate Profile</strong></p><p>Social compliance or labour rights background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights</p><p>5+ years experience working within the global supply chain industry, delivering social or labour impact projects</p><p>Excellent communication skills, both oral and written, in both English and French is required.</p><p>Organized, conscientious and accountable</p><p>Experience in customer / client services and delivery</p><p>Occasional travel nationally may be required</p><p>What sets you apart:</p><ul><li>Understanding of labour, human and community rights issues in global supply chains</li><li>Knowledge and experience in community relations, corporate social responsibility programs</li><li>Experience with adopting new technology and train others to do the same</li><li>Self-motivated with a tolerance for ambiguity and change, with high desire to take ownership of projects</li><li>Passion for equality and safe workplaces</li><li>Familiarity with the auditing industry and international certification standards (i.e. BSCI, ETI, SA8000), internal and external grievance mechanisms, industry associations, and sustainability entities (i.e. SEDEX) is a plus</li><li>If you are interested, please submit your resume, cover letter along with your proposed rates.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.<br>No matter what position you are in, there are a few things that are critical to success – ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Environment Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Environment Experts – to get it right for our guests and our business each and every time.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Maintaining Guest Services and Front Desk Goals</strong> </p> <p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p> <p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</p> <p> Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</p> <p> </p> <p> <strong>Supporting Management of Front Desk Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and building mutual trust, respect, and cooperation among team members.</p> <p> Serving as a role model to demonstrate appropriate behaviors.</p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service </strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Responds to and handles guest problems and complaints.</p> <p> Sets a positive example for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Observes service behaviors of employees and provides feedback to individuals.</p> <p> Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</p> <p> Ensures employees understand customer service expectations and parameters.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p> <p> </p> <p> <strong>Managing Projects and Policies</strong> </p> <p> Implements the customer recognition/service program, communicating and ensuring the process.</p> <p> Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</p> <p> Supervises same day selling procedures to maximize room revenue and control property occupancy.</p> <p> Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</p> <p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p> <p> </p> <p> <strong>Supporting Human Resource Activities </strong> </p> <p> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p> <p> Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</p> <p> Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</p> <p> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p> <p> Participates in employee progressive discipline procedures.</p> <p> </p> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability. </p><br><br> <br> Job : <ul><li>Ensure the administrative follow-up of orders and customer files.</li><li>Enter, check, and update information in internal systems.</li><li>Ensure the follow-up of orders from registration to delivery.</li><li>Prepare and track administrative and commercial documents related to sales.</li><li>Coordinate with sales, logistics, billing, and other relevant departments.</li><li>Respond to customer requests and follow up on complaints or any issues.</li><li>Monitor deadlines, follow up with different contacts, and ensure smooth information flow.</li><li>Check the conformity of data and documents before transmission.</li><li>Prepare reports and ensure the updating of tracking sheets.</li><li>Participate in the improvement of sales administration / Back Office processes.</li></ul> <br> <br> Required profile : <ul><li>Associate's degree (Bac+2) to Master's degree (Bac+5) in Commerce, Management, Sales Administration, Logistics, or a related field.</li><li>Some experience in Back Office, Sales Administration, or Customer Service is desired.</li><li>Very good command of French and English, both written and spoken.</li><li>Good command of Excel and office tools.</li><li>Organizational skills and rigor in file management.</li><li>Good interpersonal skills and ability to communicate with various contacts.</li><li>Ability to manage multiple requests simultaneously and meet deadlines.</li><li>Team spirit, responsiveness, and customer service orientation.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the function</strong></p><br><p>To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><br><p><strong>Purpose of the job</strong></p><br><p>To drive profitable growth in the Services&amp;offices business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.</p><br><p><strong>Key assignments&nbsp;</strong></p><br><ul><li>Develop the Workplace &amp; Services customer portfolio in line with the IKEA for Business strategy and priorities.</li><li>Build and maintain long-term relationships with companies, office decision-makers, facility managers, service providers and other key stakeholders.</li><li>Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline.</li><li>Understand customer needs, workplace requirements, business challenges, project specifications and buying processes, and translate them into relevant IKEA opportunities.</li><li>Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement.</li><li>Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions.</li><li>Grow existing accounts through repeat business, cross-selling and identification of additional workplace or customer needs.</li><li>Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs.</li><li>Build market knowledge by following workplace trends, business developments, competitors and emerging opportunities.</li><li>Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Workplace and services sector, customer landscape and business opportunities.</li><li>B2B sales, Key Account Management and business development.</li><li>Solution selling and translating customer needs into relevant IKEA solutions.</li><li>Good understanding of the value of functionality, form, quality, sustainability and affordability.</li><li>Commercial principles including sales, profitability, pricing and pipeline management.</li><li>Moroccan workplace and services market, including key players, decision-makers and business dynamics.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passionate about people, business and IKEA.</li><li>Driven by understanding how people and businesses work and creating solutions that add value.</li><li>Energised by building relationships, networks and new business opportunities.</li><li>Motivated by making the IKEA offer relevant, accessible and affordable for business customers.</li><li>Entrepreneurial, proactive and comfortable taking ownership.</li><li>Curious and motivated by learning from customers, workplaces and the market.</li><li>Driven to achieve results in line with IKEA values.</li><li>Enjoys working through collaboration and achieving results without formal authority.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Understands the customer’s business and puts their needs at the centre.</li><li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li><li>Drives profitable growth while balancing customer value and IKEA goals.</li><li>Builds trust and long-term customer relationships.</li><li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li><li>Influences stakeholders and moves opportunities forward without formal authority.</li><li>Connects people, functions and IKEA capabilities around the customer.</li><li>Challenges complexity and finds better ways of working.</li><li>Uses customer and market insights to identify new opportunities.</li><li>Takes ownership, acts with urgency and delivers results.</li></ul><p><strong>Ideal experience &amp; education&nbsp;</strong></p><br><ul><li>Bachelor’s degree or equivalent in Business, Sales, Marketing, Business Administration, Facility Management, or a related field.</li><li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Workplace, Office or Services sector.</li><li>Proven experience working with companies, corporate offices, service providers, facility management companies or similar businesses.</li><li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li><li>Strong understanding of the Moroccan workplace and services market, including key players, decision-makers and business dynamics.</li><li>Proven experience in solution selling, negotiation and pipeline management.</li><li>Strong digital skills and experience using CRM and sales management tools.</li><li>Fluent in French and English.</li><li>Willingness and ability to travel to customers and business locations as required.</li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>

<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Services&amp;offices business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Workplace &amp; Services customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with companies, office decision-makers, facility managers, service providers and other key stakeholders. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, workplace requirements, business challenges, project specifications and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional workplace or customer needs. Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following workplace trends, business developments, competitors and emerging opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2> <p>Knowledge Workplace and services sector, customer landscape and business opportunities. B2B sales, Key Account Management and business development. Solution selling and translating customer needs into relevant IKEA solutions. Good understanding of the value of functionality, form, quality, sustainability and affordability. Commercial principles including sales, profitability, pricing and pipeline management. Moroccan workplace and services market, including key players, decision-makers and business dynamics.</p> <h2>Motivation</h2> <p>Passionate about people, business and IKEA. Driven by understanding how people and businesses work and creating solutions that add value. Energised by building relationships, networks and new business opportunities. Motivated by making the IKEA offer relevant, accessible and affordable for business customers. Entrepreneurial, proactive and comfortable taking ownership. Curious and motivated by learning from customers, workplaces and the market. Driven to achieve results in line with IKEA values. Enjoys working through collaboration and achieving results without formal authority.</p> <h2>Capabilities</h2> <ul> <li>Understands the customer s business and puts their needs at the centre.</li> <li>Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction.</li> <li>Drives profitable growth while balancing customer value and IKEA goals.</li> <li>Builds trust and long-term customer relationships.</li> <li>Connects customer needs with simple, relevant and affordable IKEA solutions.</li> <li>Influences stakeholders and moves opportunities forward without formal authority.</li> <li>Connects people, functions and IKEA capabilities around the customer.</li> <li>Challenges complexity and finds better ways of working.</li> <li>Uses customer and market insights to identify new opportunities.</li> <li>Takes ownership, acts with urgency and delivers results.</li> </ul> <h2>Ideal experience &amp; education</h2> <ul> <li>Bachelor s degree or equivalent in Business, Sales, Marketing, Business Administration, Facility Management, or a related field.</li> <li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Workplace, Office or Services sector.</li> <li>Proven experience working with companies, corporate offices, service providers, facility management companies or similar businesses.</li> <li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li> <li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li> <li>Strong understanding of the Moroccan workplace and services market, including key players, decision-makers and business dynamics.</li> <li>Proven experience in solution selling, negotiation and pipeline management.</li> <li>Strong digital skills and experience using CRM and sales management tools.</li> <li>Fluent in French and English.</li> <li>Willingness and ability to travel to customers and business locations as required.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer-satisfaction oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone exchange<br>A first discussion with a member of the recruitment team to discover Concentrix and validate the fit with the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Aid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><strong><u>Dynamic work environment:</u></strong></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>Build upon your classroom studies through our Hotel Internship Program opportunities. You will learn first-hand about a hotel's operations. Our Hotel Internship Program allows you to truly experience the industry from the ground up, where our founders and many of our leaders began. You will get immersed in Marriott's culture and business and find your true calling in the travel industry. Our internships are typically available in many different areas of the hotel. By gaining hands-on experience in the exciting world of hotel management, you�ll be better prepared to pursue opportunities post graduation. Here�s to exploring, kickstarting your dream career, and joining us on your journey!<br>To be considered for an internship, you must be a current college or university student. Want to join us? Apply now!<br>Marriott International is the world�s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?<br>marriotthotelinternship<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Are perfectly fluent in French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Are proficient with digital tools and curious about new technologies.<br>• Enjoy tackling challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment Process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language and technical skills, and your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive salary<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal activities and events throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ul><li>Receive, store, and distribute spare parts</li><li>Check deliveries (quantity, quality...)</li><li>Organize and optimize the storage of spare parts in the warehouse</li><li>Prepare internal orders</li><li>Keep stocks updated on computer and physically</li></ul> <br> Required profile : <ul><li>2-year degree (BAC+2) in electromechanics</li><li>Experience as a warehouse worker is appreciated</li><li>Proficiency in computer/logistics tools (ERP, scanner, etc.)</li><li>Rigor, organization, autonomy, and good teamwork skills</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ol><li><strong><u>Missions: </u></strong></li></ol><ul><li>Ensure the complete management of temporary workers to guarantee the availability of necessary resources for the activity, while controlling costs, respecting regulations, and ensuring a good level of service to operational staff.</li></ul><ol><li><u><strong>Job Responsibilities:</strong></u></li></ol><ul><li>• Collect temporary staffing needs<br>• Analyze manager requests.<br>• Verify necessary justifications and approvals.<br>• Optimize staffing based on workload.<br>• Manage relationships with temporary employment agencies<br>• Transmit recruitment needs.<br>• Monitor delivery deadlines.<br>• Evaluate the quality of services and agency performance.<br>• Ensure administrative follow-up<br>• Control contracts and amendments.<br>• Monitor renewals and end of assignments.<br>• Verify the compliance of administrative files.<br>• Manage timekeeping and payroll<br>• Control hours worked.<br>• Approve timesheets.<br>• Check agency invoices before payment.</li><li>• Ensure compliance with regulations<br>• Respect the Labor Code.<br>• Respect maximum assignment durations.<br>• Check the reasons for using temporary workers.<br>• Monitor authorizations and medical visits if necessary.<br>• Support temporary workers<br>• Organize their welcome and integration.<br>• Answer their administrative questions.<br>• Manage incidents and complaints.<br>• Optimize costs<br>• Analyze temporary staffing expenses.<br>• Propose cost reduction actions.<br>• Participate in negotiations with agencies.</li></ul> <br> Required profile : <p><strong>Education and Experience:&nbsp;</strong></p><br><br><p>Bachelor's degree (Bac+3) with 3 to 5 years of experience in Human Resources, Management, Labor Law, or equivalent.</p><br><br><p><strong>Useful Information:</strong></p><br><br><p><strong>• Location: Casablanca</strong></p><br><br><p><strong>• Contract:</strong> Permanent contract (CDI)</p><br><br><p><strong>• Work arrangements:</strong> Full time</p><br><br><p><strong> Only applications submitted via ReKrute.com will be processed.</strong></p><br><br> <br><br> </div>

<p>The PMO Consultant supports project teams in the operational management and monitoring of activities. He/She ensures the management of schedules, monitoring of milestones and deliverables, as well as the production of reporting to guarantee compliance with cost, quality, and deadline objectives.</p><p><strong>Main Responsibilities</strong></p><ul><li>Monitor project schedules, deadlines, and key milestones.</li><li>Ensure deadlines and deliverable progress are met.</li><li>Consolidate project data and track performance indicators.</li><li>Produce regular reports on project progress (status, risks, actions, budgets).</li><li>Identify discrepancies, alert stakeholders, and contribute to the implementation of corrective actions.</li><li>Coordinate exchanges between different project stakeholders.</li><li>Participate in progress meetings and prepare steering support materials.</li><li>Ensure the reliability and updating of monitoring data.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Profile</strong></p><ul><li>Master's degree in Industrial Engineering, Project Management, or equivalent.</li><li>First experience of 1-2 years in PMO, project management, or activity steering.</li><li>Good understanding of industrial environments.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Advanced proficiency in Excel.</li><li>Knowledge of Business Intelligence (BI) tools is appreciated.</li><li>Good command of office and reporting tools.</li><li>Knowledge of project management methodologies.</li></ul><p><strong>Soft Skills</strong></p><ul><li>Excellent communication skills in French and English.</li><li>Analytical and problem-solving skills.</li><li>Organizational skills and rigor.</li><li>Coordination and teamwork skills.</li><li>Results-oriented.</li><li>Adaptability and flexibility.</li><li>Good professional posture and interpersonal skills.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce.<br> Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.<br> About the company Our client is a results-driven business process automation and digital transformation consultancy specializing in streamlining workflows for small to medium-sized enterprises across the UK.<br> The team focuses on helping organizations scale by implementing and optimizing no-code and low-code solutions, such as CRM integrations and automated project management tools.<br> By eliminating manual tasks and connecting disparate software stacks, they empower business owners to regain time and focus on high-value strategic growth.<br> The team operates as a remote-first, agile consultancy that values technical expertise, problem-solving, and client empowerment.<br> As a fast-growing player in the operational efficiency space, they provide a collaborative environment where innovation is prioritized and every team member has a direct impact on client success.<br> They are dedicated to building sustainable, scalable systems that modernize how modern businesses operate in an increasingly digital landscape.<br> Job Type: Full-time (GMT 9-5) Job Summary We are looking for a results-driven Mid-Level Business Development Representative to spearhead growth for a premier commercial cleaning service based in Manchester.<br> This is a pivotal role for an ambitious professional who excels at opening doors and building a pipeline from the ground up.<br> You will be the engine room of our sales process, identifying high-value commercial contracts and ad-hoc deep cleaning opportunities.<br> As an offshore partner, you will play a critical role in our evolution from a specialized cleaning business into a comprehensive facilities management leader.<br> Key Responsibilities Execute multi-channel outbound outreach including cold calling, cold email campaigns, LinkedIn, and Facebook.<br> Identify and source high-quality leads within the commercial sector, focusing on regular cleaning contracts and end-of-tenancy requirements.<br> Qualify prospects and book Free Consultations for the onshore team members.<br> Manage the end-to-end administrative flow between initial contact and the final consultation.<br> Maintain a clean and organized sales pipeline, ensuring consistent follow-up with potential clients.<br> Collaborate with the leadership team to refine the outreach strategy and messaging.<br> Fully remote work environment Career growth opportunities as we scale to a one-stop FM provider Long-term stability and role ownership Performance-based incentives for successful lead generation ️ Flexibility to select and implement your preferred sales tools Proven experience in the professional cleaning industry (Commercial, Residential, or Facilities Management).<br> Ability to work a strict 9-5 schedule in the GMT (London) timezone.<br> Demonstrated experience in lead generation and appointment setting.<br> Expertise in Cold Calling and Cold Emailing strategies.<br> Proficiency in LinkedIn Outreach and advanced Lead Sourcing techniques.<br> Experience with CRM Administration and Pipeline Management tools.<br> Background in the Real Estate or Property Management sectors.<br> Ability to conduct discovery calls and manage calendars for onshore teams.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the delivery of exceptional customer service to Key Account customers by managing their day-to-day service requirements, supporting contracted service commitments, and building strong customer relationships. The role contributes to customer retention, satisfaction and revenue growth by proactively addressing customer needs and identifying additional business opportunities.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Provide a full range of customer service support to Key Account customers, including bookings, enquiries, shipment follow-up and supply requests.</li><li>Deliver customized services in line with customer agreements, including reporting and other contractual requirements.</li><li>Prepare professional written communications to customers regarding service requests, shipment information and complaint resolution.</li><li>Proactively inform customers of shipment delays, service disruptions and recovery actions.</li><li>Work closely with Key Account Managers and Sales teams to support customer relationships and service excellence.</li><li>Participate in customer visits when required to gather feedback and identify service improvement opportunities.</li><li>Coordinate with Gateway, Operations and DHL Network teams to ensure contracted transit times and service levels are achieved.</li><li>Manage customer billing enquiries and liaise with Finance teams to ensure timely and satisfactory resolution.</li><li>Prepare and distribute weekly, monthly and quarterly customer reports within agreed timelines.</li><li>Drive customer satisfaction by delivering best-in-class service and maintaining strong customer relationships.</li><li>Identify opportunities for cross-selling, upselling and promoting value-added services.</li><li>Share relevant customer feedback and business insights with Sales, Management and internal stakeholders.</li><li>Ensure compliance with DHL policies, procedures and customer service standards.</li><li>Support colleagues and contribute to a collaborative team environment.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's Degree, Diploma or equivalent qualification.</p><p Segoe UI"; font-size: 14px;">Minimum 3 years of experience in Customer Service within a service-oriented industry, including handling customer enquiries, complaints and issue resolution.</p><p Segoe UI"; font-size: 14px;">Excellent customer-facing and relationship management skills.</p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written.</p><p Segoe UI"; font-size: 14px;">Strong communication, negotiation and interpersonal skills.</p><p Segoe UI"; font-size: 14px;">Excellent analytical, organizational and problem-solving skills.</p><p Segoe UI"; font-size: 14px;">Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</p><p Segoe UI"; font-size: 14px;">Knowledge of DHL systems and logistics operations is an advantage.</p><p Segoe UI"; font-size: 14px;">Project management skills are considered a plus.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to assess situations, identify root causes and develop effective solutions.</p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Effectively prioritizes activities and manages multiple customer requirements simultaneously.</p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound and timely decisions to support customer satisfaction and business objectives.</p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving service excellence, customer retention and operational targets.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with Sales, Operations, Finance and Customer Service teams.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer issues and follows through to successful resolution.</p><p Segoe UI"; font-size: 14px;">Communication: Delivers clear, professional and timely communication to customers and stakeholders.</p><p Segoe UI"; font-size: 14px;">Self-Management: Remains calm, positive and effective when handling demanding situations and customer escalations</p></div>

<p><font dir="auto"><font dir="auto">As a </font></font><strong><font dir="auto"><font dir="auto">PMO</font></font></strong><font dir="auto"><font dir="auto"> , you will be at the heart of project management and your responsibilities will include:</font></font></p> <ul> <li> <strong><font dir="auto"><font dir="auto">Structuring and managing</font></font></strong><font dir="auto"><font dir="auto"> : Implementing project management standards (plans, milestones, deliverables) and ensuring their application.</font></font></li> <li> <strong><font dir="auto"><font dir="auto">Consolidate and monitor</font></font></strong><font dir="auto"><font dir="auto"> : Ensure follow-up of schedules (development, industrialization, production) and identify deviations in order to propose catch-up plans.</font></font></li> <li> <strong><font dir="auto"><font dir="auto">Managing risks</font></font></strong><font dir="auto"><font dir="auto"> : Leading the risk management process, maintaining up-to-date records and monitoring associated action plans.</font></font></li> <li> <strong><font dir="auto"><font dir="auto">Optimize performance</font></font></strong><font dir="auto"><font dir="auto"> : Consolidate QCDP indicators, track budgets and maintain effective dashboards.</font></font></li> <li> <strong><font dir="auto"><font dir="auto">Communicate and alert</font></font></strong><font dir="auto"><font dir="auto"> : Prepare reporting materials for project committees and alert in case of major deviations.</font></font></li> <li> <strong><font dir="auto"><font dir="auto">Supporting the teams</font></font></strong><font dir="auto"><font dir="auto"> : Training and supporting Project Managers in the use of tools and methods, and facilitating coordination between departments (Quality, Supply Chain, Production, etc.).</font></font></li> <li> <strong><font dir="auto"><font dir="auto">Continuously improve</font></font></strong><font dir="auto"><font dir="auto"> : Capitalize on feedback (lessons learned) and propose improvements to PMO processes and tools.</font></font></li> </ul> <h4><br></h4><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li> <strong><font dir="auto"><font dir="auto">Education</font></font></strong><font dir="auto"><font dir="auto"> : Bac+5 (engineering degree or equivalent) in </font></font><strong><font dir="auto"><font dir="auto">industrial engineering, project management</font></font></strong><font dir="auto"><font dir="auto"> or related field.</font></font></li> <li> <strong><font dir="auto"><font dir="auto">Experience</font></font></strong><font dir="auto"><font dir="auto"> : </font></font><strong><font dir="auto"><font dir="auto">2-6 years</font></font></strong><font dir="auto"><font dir="auto"> in project management or PMO in an </font></font><strong><font dir="auto"><font dir="auto">industrial environment</font></font></strong><font dir="auto"><font dir="auto"> .</font></font></li> <li> <strong>Comp tences techniques</strong> :<ul> <li><font dir="auto"><font dir="auto">Mastery of project management tools ( </font></font><strong><font dir="auto"><font dir="auto">MS Project, Primavera</font></font></strong><font dir="auto"><font dir="auto"> or equivalent).</font></font></li> <li><font dir="auto"><font dir="auto">Good understanding of industrial environments (development, industrialization).</font></font></li> <li><font dir="auto"><font dir="auto">Good understanding of supply chain and quality issues</font></font></li> <li><font dir="auto"><font dir="auto">Mastery of performance indicators (costs, delays, risks) and quality methods ( </font></font><strong><font dir="auto"><font dir="auto">FMEA, risk management</font></font></strong><font dir="auto"><font dir="auto"> ).</font></font></li> <li><font dir="auto"><font dir="auto">Excellent mastery of </font></font><strong><font dir="auto"><font dir="auto">Excel</font></font></strong><font dir="auto"><font dir="auto"> and reporting tools.</font></font></li> <li><font dir="auto"><font dir="auto">Knowledge of </font></font><strong><font dir="auto"><font dir="auto">SAP/PLM</font></font></strong><font dir="auto"><font dir="auto"> (an asset).</font></font></li> </ul> </li> <li> <strong><font dir="auto"><font dir="auto">Behavioral skills</font></font></strong><font dir="auto"><font dir="auto"> :</font></font><ul> <li> <strong><font dir="auto"><font dir="auto">Rigour, organisation</font></font></strong><font dir="auto"><font dir="auto"> and analytical mind.</font></font></li> <li><font dir="auto"><font dir="auto">Ability </font></font><strong><font dir="auto"><font dir="auto">to structure, formalize</font></font></strong><font dir="auto"><font dir="auto"> and </font></font><strong><font dir="auto"><font dir="auto">synthesize</font></font></strong><font dir="auto"><font dir="auto"> information.</font></font></li> <li> <strong><font dir="auto"><font dir="auto">Good interpersonal skills</font></font></strong><font dir="auto"><font dir="auto"> and ease in cross-functional communication.</font></font></li> <li> <strong><font dir="auto"><font dir="auto">Critical thinking</font></font></strong><font dir="auto"><font dir="auto"> , autonomy and proactivity.</font></font></li></ul></li></ul></div>