Sales Coordinator Jobs - Casablanca Morocco

<p><br></p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission</font></font></b> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Sales Development Representative (SDR), you will be involved in various tasks such as:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify, prospect and develop a portfolio of Mid-Market accounts via multi-channel actions (telephone, email, LinkedIn).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To qualify the needs of prospects and detect high-potential business opportunities.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify the decision-makers and understand the business and technological challenges of the organization.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize qualified appointments for sales teams and prepare the information necessary for the smooth running of exchanges.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure follow-up and reminders to prospects in order to optimize the conversion rate of opportunities.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Update the CRM, produce regular activity reports, and gather market trends and competitive information.</font></font></li> </ul> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Some reasons to join us</font></font></b> <p> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of work life: Possibility of teleworking in Morocco as well as internationally and autonomy in the organization of your daily life, hybrid missions according to your preferences.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous learning: access to training and certifications dedicated to your technology, personalized support and structured integration pathway.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diverse projects and high impact: work with major accounts in diversified sectors with stimulating business and technological challenges.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cosyst me d'expertise: benefit from personalized technical support and active integration into our third-party SM communities.</font></font></li> </ul> <br><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma m (e) of a Bac+3 Bac+5 in Commerce, Marketing, Management or equivalent.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in B2B prospecting, ideally in a call center or remote sales environment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in marketing IT solutions or services is a real asset.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral and written communication skills in French; professional English is appreciated.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of digital prospecting tools, CRM and LinkedIn Sales Navigator</font></font></li> </ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commercial strategy deployment: Design and implement an action plan aligned with company objectives and market trends. Active prospecting: Identify and develop new business opportunities through calls, professional networks, events, and partnerships. Needs analysis: Understand the challenges and needs of businesses to propose tailored business information solutions. Promotion of Business Information solutions: Highlight URBA360 solutions and the Quality Label financial excellence certification as drivers of performance and trust. Monitoring and reporting: Ensure the achievement of sales objectives, negotiate and finalize contracts, while guaranteeing regular monitoring of customer satisfaction. Competitive intelligence: Monitor market developments and analyze competitors' actions to adapt the commercial strategy. Digitalization: Use and master Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM). Service Quality: Monitor key performance indicators (KPIs), ensure the quality of business data, and contribute to the continuous optimization of processes.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: 3-5 years of successful experience in B2B business development, sales, or managing a portfolio of corporate clients, ideally in the Moroccan market. Interpersonal Skills: Excellent ability to develop and maintain trusting relationships with stakeholders at various levels. Communication: Excellent oral and written communication skills in French, with strong interpersonal and negotiation skills. Customer Focus: Ability to understand client needs and offer solutions tailored to their challenges. Results-Oriented: Dynamic, persevering, and proactive, with a strong focus on objectives and sales performance. Financial Knowledge: Good understanding of the company's financial fundamentals: cash flow, working capital, credit, solvency, and customer risk. Technical Skills: Proficient in Excel and office software for reporting, analysis, and monitoring of sales activity.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commercial strategy deployment: Design and implement an action plan aligned with company objectives and market trends. Active prospecting: Identify and develop new business opportunities through calls, professional networks, events, and partnerships. Needs analysis: Understand the challenges and needs of businesses to propose tailored business information solutions. Promotion of Business Information solutions: Highlight URBA360 solutions and the Quality Label financial excellence certification as drivers of performance and trust. Monitoring and reporting: Ensure the achievement of sales objectives, negotiate and finalize contracts, while guaranteeing regular monitoring of customer satisfaction. Competitive intelligence: Monitor market developments and analyze competitors' actions to adapt the commercial strategy. Digitalization: Use and master Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM). Service Quality: Monitor key performance indicators (KPIs), ensure the quality of business data, and contribute to the continuous optimization of processes.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: 3-5 years of successful experience in B2B business development, sales, or managing a portfolio of corporate clients, ideally in the Moroccan market. Interpersonal Skills: Excellent ability to develop and maintain trusting relationships with stakeholders at various levels. Communication: Excellent oral and written communication skills in French, with strong interpersonal and negotiation skills. Customer Focus: Ability to understand client needs and offer solutions tailored to their challenges. Results-Oriented: Dynamic, persevering, and proactive, with a strong focus on objectives and sales performance. Financial Knowledge: Good understanding of the company's financial fundamentals: cash flow, working capital, credit, solvency, and customer risk. Technical Skills: Proficient in Excel and office software for reporting, analysis, and monitoring of sales activity.</font></font></p>

<p><br></p><p>Purpose</p><p>Build and lead the Partner Enablement Team, own the partner onboarding programme end-to-end, and act as the primary voice of partners to Product Management. Drive partner adoption, activation, and readiness at scale while ensuring continuous feedback into the product roadmap.</p><br><p>Key Responsibilities</p><ul><li>Build and manage the Partner Enablement function, including onboarding programmes, demo environments, enablement kits, qualification frameworks, and onboarding waves.</li><li>Own the onboarding pipeline for pilot partners, including qualification, routing, capacity planning, wave management, and Day-30 activation follow-up.</li><li>Drive the partner enablement cadence through regional webinars, release-driven training programmes, and certification of partners as "Sales Portal Ready".</li><li>Manage escalations and strategic partner engagements, including complex onboarding projects, custom integrations, and product-related discussions.</li><li>Consolidate partner feedback, product requests, bugs, adoption blockers, and churn drivers into regular reports for Product Management.</li><li>Support Arrow Sales through office hours, advanced customer demonstrations, and ongoing maintenance of competitive and sales enablement materials.</li><li>Lead, coach, and develop a team of Partner Enablement Specialists, setting objectives and monitoring performance against KPIs.</li><li>Prepare the organisation for General Availability (GA) by developing self-service onboarding capabilities, scalable operating models, and partner conversion campaigns.</li></ul><p><br>Success Measures</p><ul><li>Achievement of partner onboarding and activation targets.</li><li>High partner satisfaction and engagement levels.</li><li>Effective management of onboarding capacity and programme scalability.</li><li>Timely resolution of escalations and partner issues.</li><li>Strong team performance and development.</li><li>Actionable product feedback driving continuous improvement.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li> <b>6-10 years of experience</b> in Partner Enablement, Customer Success, Channel Management, Pre-Sales, or related SaaS/IT environments.</li><li>Proven experience leading onboarding, adoption, or partner success programmes at scale.</li><li>Previous people management experience with responsibility for coaching and developing small teams.</li><li>Strong executive presence and ability to engage partner leaders, customers, and senior sales stakeholders.</li><li>Data-driven, highly organized, and comfortable working in fast-paced launch environments.</li><li>Hands-on experience with CRM platforms such as <b>Salesforce, HubSpot, or Microsoft Dynamics</b>, ideally in a power-user or administrator capacity.</li><li>Fluent in <b>English and French</b>.</li><li>Experience within distribution, channel ecosystems, or Arrow environments is a strong advantage.</li></ul><p><br>Ideal Candidate</p><br><p>A seasoned enablement leader who combines operational excellence, team leadership, and customer-facing expertise. Able to scale partner onboarding programmes, influence product direction through customer insights, and drive partner adoption across a growing ecosystem.</p><br><p><br></p>

<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><p>Purpose of the job To drive profitable growth in the Residential &amp; Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.</p><p>Key assignments</p><ul><li>Develop the Residential &amp; Construction customer portfolio in line with the IKEA for Business strategy and priorities.</li><li>Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers.</li><li>Identify, qualify and develop new business opportunities whilst growing existing accounts through repeat business, cross-selling and additional project identification.</li><li>Understand customer needs and project specifications, translating them into relevant IKEA solutions and leading opportunities from initial contact through needs assessment, proposals, negotiations and agreement.</li><li>Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver tailored solutions.</li><li>Manage the sales pipeline, monitor conversion and profitability against agreed IKEA for Business KPIs, and share customer and market insights to improve the offer and customer experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education &amp; Experience</p><ul><li>Bachelor's degree in Business, Sales, Marketing, Real Estate, Construction Management, or related field.</li><li>5+ years of B2B sales, Key Account Management or Business Development experience in Residential, Real Estate or Construction sectors.</li><li>Proven track record developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Strong knowledge of the Moroccan residential, real estate and construction market, including key players and decision-makers.</li></ul><p>Key Competencies</p><ul><li>Solution selling expertise with ability to translate customer and project needs into relevant IKEA solutions.</li><li>Proficiency in complex sales cycles, negotiations, pipeline management and CRM tools.</li><li>Strong relationship-building skills with ability to influence stakeholders without formal authority.</li><li>Customer-centric mindset with ability to connect people, functions and IKEA capabilities around customer needs.</li><li>Commercial acumen including sales, profitability, pricing and KPI management.</li></ul><p>Professional Attributes</p><ul><li>Entrepreneurial, proactive and self-starting with strong ownership mentality.</li><li>Passionate about understanding customers and creating value-driven solutions.</li><li>Fluent in French and English.</li><li>Willing and able to travel to customer sites and project locations as required.</li></ul>

<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Residential &amp; Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Residential &amp; Construction customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers. Identify, qualify and develop new business opportunities whilst growing existing accounts through repeat business, cross-selling and additional project identification. Understand customer needs and project specifications, translating them into relevant IKEA solutions and leading opportunities from initial contact through needs assessment, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver tailored solutions. Manage the sales pipeline, monitor conversion and profitability against agreed IKEA for Business KPIs, and share customer and market insights to improve the offer and customer experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Education &amp; Experience Bachelor's degree in Business, Sales, Marketing, Real Estate, Construction Management, or related field. 5+ years of B2B sales, Key Account Management or Business Development experience in Residential, Real Estate or Construction sectors. Proven track record developing customer portfolios, generating new business and managing strategic customer relationships. Strong knowledge of the Moroccan residential, real estate and construction market, including key players and decision-makers. Key Competencies Solution selling expertise with ability to translate customer and project needs into relevant IKEA solutions. Proficiency in complex sales cycles, negotiations, pipeline management and CRM tools. Strong relationship-building skills with ability to influence stakeholders without formal authority. Customer-centric mindset with ability to connect people, functions and IKEA capabilities around customer needs. Commercial acumen including sales, profitability, pricing and KPI management. Professional Attributes Entrepreneurial, proactive and self-starting with strong ownership mentality. Passionate about understanding customers and creating value-driven solutions. Fluent in French and English. Willing and able to travel to customer sites and project locations as required.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job objective:&nbsp;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commercial and operational monitoring of a group of stations, and contributing to sales growth.</font></font></p> <p> <br> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities / Key areas of results</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularly visit stations and check service quality, cleanliness, signage, and product availability. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor sales, stock levels, and daily indicators, and report any anomalies. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support managers and pump attendants (providing guidance, instructions, and basic training). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prospect and follow up with business and fleet clients. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Update dashboards and sales reports. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in promotional activities and competitive intelligence.</font></font></p> <p> <br> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Performance behaviors</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills and behaviors required to succeed in the position.</font></font></p> <p> <br> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Resources provided: company car, fuel card, telephone, laptop.</font></font></p> <p> <br> </p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) (business school, management, engineering) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">0-2 years of experience (significant internships appreciated) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of Excel, comfortable with digital tools </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Valid driver's license (B) required </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluent French</font></font></p> <p> <br> </p> <p>Qualit s : </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Dynamic, practical, rigorous, team player, enjoys interacting with people, and eager to progress to a sector manager position.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our company designs and develops custom digital products for major clients. As part of its expansion in Morocco, the company is seeking a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key Account Manager</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to promote its offering to large Moroccan companies and organizations from France.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">About the position:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Open, develop, and retain a portfolio of key Moroccan accounts (banking, insurance, telecoms, industry, energy, public sector). Manage long and complex sales cycles, from needs assessment to contract signing, with multiple decision-makers (CIOs, business units, purchasing, general management). Gain a deep understanding of the client's business challenges and co-create a tailored solution with them, in collaboration with the technical and product teams. Define, price, and propose customized offers rather than simply selling a catalog. Manage the relationship over the long term: project monitoring, scope expansion, and recommendations. Conduct market and sector intelligence on the Moroccan market and build a qualified pipeline.</font></font></li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To open, develop and retain a portfolio of major Moroccan accounts (banking, insurance, telecoms, industry, energy, public sector)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing long and complex sales cycles, from need detection to signing, with multiple decision-makers (IT department, business units, purchasing, general management)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gain a deep understanding of the client's business challenges and co-create a tailored solution with them, in conjunction with the technical and product teams.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To frame, price, and offer personalized solutions rather than selling a catalog</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing the relationship over the long term: project monitoring, scope expansion, recommendations</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To conduct market and sector monitoring of the Moroccan market and build a qualified pipeline</font></font></li> </ul><br><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years of experience in B2B sales to major accounts</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in complex sales: long cycles, multiple stakeholders, significant amounts.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The ability to play a consultative role: they must challenge the client, reformulate their needs, and customize the offer, not simply take orders.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the Moroccan economic landscape and its norms (networks, decision-making processes, relationships with large corporations) is a real asset.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of French and fluency in English;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sufficient technological knowledge to communicate with CIOs and tech teams</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability for regular travel to Morocco</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of advice and credibility with high-level decision-makers</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy, entrepreneurial spirit, a taste for building a market</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cost, rigor and perseverance in long cycles</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit, because sales are done with the product and tech teams</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired skills</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A portfolio of DJ relationships established in Morocco</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a consulting firm, a custom software publisher, or a high-end digital agency</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in selling high value-added services (digital transformation, product development)</font></font></li> </ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage customer relationships via customer portals, CRM, emails, and conference calls; Analyze and validate customer orders; Act as the interface between customers, planning, scheduling, production, subsidiaries, and the sales department; Plan production according to orders and sales forecasts; Ensure the alignment between capacity and workload on production lines; Coordinate the various production sites and departments involved in the supply chain; Anticipate the risks of supply chain disruptions and monitor corrective and preventive actions; Manage and optimize inventory levels; Monitor logistics KPIs, including On-Time Delivery (OTD), customer satisfaction, and processing times; Conduct 8D and 5 Why analyses related to customer delays; Integrate and monitor customer forecasts to identify out-of-plan orders.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (Bac+3) or Master's degree (Bac+5) in logistics, supply chain or equivalent field; Initial experience in sales administration, customer relationship management or customer service, ideally in an industrial environment; Good command of office tools, particularly Excel, as well as ERP and CRM systems; Good level of English allowing communication and leading meetings with English-speaking clients; Good interpersonal skills, analytical ability and proactive approach.</font></font></p>

<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description:</b></font></font><div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage customer relationships via customer portals, CRM, emails and conference calls;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze and validate customer orders;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To act as the interface between clients, planning, scheduling, production, subsidiaries and the sales department;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Plan production according to orders and sales forecasts;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Guarantee the adequacy between capacity and load of manufacturing lines;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate the different production sites and services involved in the supply chain;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Anticipate the risks of supply disruption and monitor corrective and preventive actions;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and optimize stock levels;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor logistics KPIs, including OTD, customer satisfaction and processing times;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform 8D and 5 Why analyses related to customer delays;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Integrate and monitor customer forecasts to identify out-of-forecast orders.</font></font></li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (Bac+3) or Master's degree (Bac+5) in logistics, supply chain or equivalent field;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">First experience in sales administration, customer relationship management or Customer Service, ideally in an industrial environment;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of office tools, especially Excel, as well as ERP and CRM systems;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good level of English allowing communication and facilitation of meetings with English-speaking clients;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good interpersonal skills, analytical ability and proactive approach.</font></font></li></ul></div>

<br><p> </p> <p> </p> <b>Job Description:</b> <p> <b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p> <p>As part of its growth, <b>ARROW ECS Morocco</b> is strengthening its teams and is looking for a <b>sales operation associate (English / German Speaker ).</b> </p> <br> <p> <b>What you will be doing at ARROW:</b> </p> <br> <ul> <li>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</li> <li>Providing administrative support to the sales team,</li> <li>Handling Vendor requests and issues related to orders</li> </ul> <br> <p> <b>What is in it for you?</b> </p> <ul> <li>Full Permanent contract,</li> <li>Social advantage: CNSS, CIMR, Health insurance,</li> <li>Very good working atmosphere in a team of passionate collaborators,</li> <li>Work culture where you can make an impact,</li> <li>Working within an international organization, recognized worldwide in its sector.</li> </ul> <p> </p> <p> </p> <br><p><strong>Desired Candidate Profile</strong></p><ul> <li>Currently enrolled and pursuing a bachelor s or master s Degree</li> <li>Fluent level in <b> (English / German Speaker ).</b> </li> <li>Excellent written and oral communication skills,</li> <li>Ability to work in teams and collaborate with other departments,</li> </ul>

<p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately, Providing administrative support to the sales team, Handling Vendor requests and issues related to orders</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent level in (Italian C1) Excellent written and oral communication skills, Ability to work in teams and collaborate with other departments,</p>

<p>As a Domain Consultant at Idira [CyberArk], you will be at the forefront of demonstrating the value of our identity security solutions to both prospective and existing Enterprise customers. In this role, you will showcase how Idira [CyberArk] secures critical assets across hybrid cloud environments, distributed workforces, and emerging AI-driven workloads through product demos, presentations, and Proof of Concepts (POCs). You will leverage your technical expertise and sales acumen to guide clients through the technology evaluation phase. Working closely with the sales team, you will act as the primary technical resource, serving as the key technical advisor and advocate for Idira s solutions, ensuring that clients understand the business, technical, and compliance benefits. Success in this role depends on clearly communicating complex technical concepts to both business and technical stakeholders. We are seeking a proactive, solution-driven security professional passionate about solving modern security challenges across global industries.</p><h4>Key Responsibilities:</h4><ul><li>Act as a subject matter expert on Idira s Identity Security solutions, delivering technical guidance and business-value demonstrations to Enterprise customers and partners.</li><li>Advise customers on securing non-human identities, including AI models, automated LLM agents, and developer pipelines, ensuring strict access control and least-privilege principles.</li><li>Proactively seek out new sales opportunities by developing new and existing technical relationships within prospective accounts, partners, and current active customers.</li><li>Lead Proof of Concept (POC) evaluations to showcase Idira s security solutions to Enterprise customers and prospects.</li><li>Support RFP/RFI responses, ensuring Idira s solutions meet enterprise requirements.</li><li>Foster long-term relationships with technical teams and executives to ensure customer success with Idira solutions.</li><li>Support and enable Idira s partner network, ensuring they can effectively communicate the value of the Idira Identity Security Platform to their Enterprise clients.</li><li>Represent Idira as a thought leader by engaging in public speaking, webinars, or industry forums to educate and influence customers and partners on modern security vectors (e.g., Identity Security for AI).</li><li>Serve as the customer advocate, relaying key requirements to internal teams and conveying customer requirements to Product Management teams.</li><li>Actively engage and contribute to the internal teams, serving as a resource and mentor to others when appropriate.</li></ul><h4>Qualifications</h4><ul><li>3+ years in pre-sales, ideally in identity, PAM/IAM, or cybersecurity pre-sales.</li><li>Hands-on administration of AWS, Azure, or GCP (IaaS/PaaS).</li><li>Familiarity in Windows Server, Active Directory, LDAP, and federation services.</li><li>Deep understanding of authentication, authorization, federation, SSO, MFA, RBAC, and JIT/ZSP models.</li><li>Familiarity with securing AI/ML pipelines, Large Language Model (LLM) ecosystem integrations, and autonomous AI agents.</li><li>Awareness of AI-specific security frameworks and risks (e.g., OWASP Top 10 for LLMs, prompt injection data risks, shadow AI mitigation).</li><li>Familiarity with Terraform, Ansible, CloudFormation, or ARM templates.</li><li>Exposure to endpoint management and least privilege tools.</li><li>Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices.</li><li>Proven ability to integrate third-party solutions seamlessly within complex enterprise environments.</li><li>Experience scripting for automation of repetitive tasks, API utilization, or demo workflows, is appreciated.</li><li>Prior experience with CyberArk solutions advantageous</li><li>Strong presentation skills; ability to deliver high-quality demos to technical and executive audiences.</li><li>Excellent communication and interpersonal skills; adept at building relationships across multiple levels.</li><li>Leadership and consensus-building capabilities.</li><li>Ability to travel up to 50% for client meetings and industry events.</li><li>Education: MIS, Computer Science degree, or equivalent preferred.</li><li>Full professional proficiency in English, Arabic and French.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>3+ years in pre-sales, ideally in identity, PAM/IAM, or cybersecurity pre-sales.</li><li>Hands-on administration of AWS, Azure, or GCP (IaaS/PaaS).</li><li>Familiarity in Windows Server, Active Directory, LDAP, and federation services.</li><li>Deep understanding of authentication, authorization, federation, SSO, MFA, RBAC, and JIT/ZSP models.</li><li>Familiarity with securing AI/ML pipelines, Large Language Model (LLM) ecosystem integrations, and autonomous AI agents.</li><li>Awareness of AI-specific security frameworks and risks (e.g., OWASP Top 10 for LLMs, prompt injection data risks, shadow AI mitigation).</li><li>Familiarity with Terraform, Ansible, CloudFormation, or ARM templates.</li><li>Exposure to endpoint management and least privilege tools.</li><li>Proficiency in UNIX/Linux, database security, network security, scripting, and DevOps practices.</li><li>Proven ability to integrate third-party solutions seamlessly within complex enterprise environments.</li><li>Experience scripting for automation of repetitive tasks, API utilization, or demo workflows, is appreciated.</li><li>Prior experience with CyberArk solutions advantageous</li><li>Strong presentation skills; ability to deliver high-quality demos to technical and executive audiences.</li><li>Excellent communication and interpersonal skills; adept at building relationships across multiple levels.</li><li>Leadership and consensus-building capabilities.</li><li>Ability to travel up to 50% for client meetings and industry events.</li><li>Education: MIS, Computer Science degree, or equivalent preferred.</li><li>Full professional proficiency in English, Arabic and French.</li></ul>

<p>Reporting to the General Manager, you will be responsible for strengthening Jotun s market position and competitiveness across the assigned portfolio. You will leverage deep customer, shopper and market insights to identify growth opportunities, drive profitable growth and develop impactful marketing initiatives and innovations that address customer needs. You will work closely with Sales and other key functions to execute the segment and category strategies within agreed budgets. The position is based in Casablanca, Morocco.</p> <p>Responsibilities:</p> <ul> <li>Initiate and implement campaigns, launches, innovations, or similar based on market analysis, competitor monitoring, and customer insight within assigned areas of responsibility.</li> <li>Drive segment, category, brand, product, or solution performance and leverage business potential through projects and processes in cooperation with other functions</li> <li>Ensure the necessary marketing vehicles (products, systems, and marketing material) are in place.</li> <li>Generate marketing deliverables (insight, business case, key selling arguments, and communication package)</li> <li>Drive the Category innovation strategy by identifying consumer insights and preparing Innovation concepts in cooperation with the Innovation Manager.</li> <li>Responsible for growing category and brand with support from the region, local sales, technical, supply chain, and customer network to achieve agreed financial results and market share.</li> <li>Develop and maintain local assortment and identify market needs, closely coordinate with different functions to increase market shares and profitability.</li> <li>Coordinate and assist in devising the strategies, plan, budget, etc., in order to achieve the company s objectives and targets.</li> <li>Responsible for new product launches and implementations by working closely with local and regional marketing teams in order to drive the success of new innovations.</li> <li>Develop and implement proper pricing and product management strategies by analyzing market information and working closely with the Sales team in order to increase sales and market share in the responsible geographical area.</li> <li>Being able to match Jotun's product portfolio to our target markets, identifying the gaps, and deciding on corrective action or products needed, matching these needs with correct innovations.</li> </ul><p><strong>Desired Candidate Profile</strong></p><p>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</p> <p>What we look for</p> <ul> <li>At least 7 years of experience in Marketing, with strong exposure to Retail / Trade Marketing, ideally in Paints, FMCG, Construction or a related industry.</li> <li>Proven experience in category, product and brand management, preferably within a retail/distributor environment.</li> <li>Strong understanding of customer insights, shopper behaviour, market trends and competitor analysis, with the ability to identify growth opportunities.</li> <li>Experience in launching products, developing go-to-market strategies, pricing and in-store marketing initiatives in close collaboration with Sales.</li> <li>Commercially driven, analytical and hands-on, with strong stakeholder management and a proven ability to deliver growth, market share and profitability.</li> </ul> <p>What we offer</p> <ul> <li>Competitive compensation and benefits.</li> <li>Continuous learning opportunities and training activities through on-the-job training and our in-house learning.</li> <li>Career development opportunities across multiple disciplines and geographies.</li> <li>Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</li> <li>A supportive and inclusive company culture where you can be your authentic self.</li> <li>A focus on having fun together through team buildings and social activities.</li> </ul>

<p>Exempt, <b>Grade 15</b> </p> <p>Sales Incentive Program (<b>SIP</b>) eligible</p> <p> </p> <p> <b>GENERAL SCOPE</b> </p> <p>Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility. </p> <p> </p> <p> <b>KNOWLEDGE</b> </p> <p>Normally top-level jobs requiring considerable knowledge of the job. Complete acquaintance with and understanding of the general aspects and technical phases of the job and their practical applications to problems and situations ordinarily encountered. </p> <p> </p> <p> <b>JOB COMPLEXITY</b> </p> <p>Independently performs non-routine and moderately complex assignments. Researches assignments, processes, and analyzes data and may develop recommendations. Competently uses computers and other systems to access, maintain, and manipulate data. May provide leadership, direction to lower level employees. In technical or production positions, may determine methods, operations, sequences; develops and/or modifies products and equipment to requirements. </p> <p> </p> <p> <b>IMPACT</b> </p> <p>Impact may affect work of others and potentially, if not caught, at section level. Contributes to and supports the completion of major organization activity. Erroneous work would have negative impact.</p>

<p><br></p> <p> </p> <p> <b>PRIMARY ROLE</b> </p> <p>- Expand market penetration for assigned region or customers in the Pulp &amp; Paper and Water industry. Identify new customers and opportunities within region and grow business while reinforcing Solenis brand.</p> <p>- Manages a base of business ranges from very little to large base. A Sales Professional must have a defined territory or industry where they have sufficient opportunity to capture competitively held business; and assigned an aggressive and achievable revenue growth target.</p> <p> </p> <p> <b>KEY ACCOUNTABILITIES</b> </p> <p>- Develops business development strategies and creates annual business development plans for relevant area to reach required business objectives and revenue.</p> <p>- Works closely with extended commercial team (ie Corporate Accounts, Regional Marketing, Pricing, and Applications) to understand business requirements and market needs.</p> <p>- Sell new business and new applications in your territory. Develop and implement sales plans on new opportunities including documenting ROI and value delivery.</p> <p>- Establish, maintain and prioritize an accurate and current sales funnel in SFDC. Manage profitability of the account (pump settings, pricing, and accounts receivable). Review territory applications and processes/procedures for safety improvements</p> <p>- Achieve customer satisfaction resulting in optimal retention of existing business and growth of new business</p><p><strong>Desired Candidate Profile</strong></p><p><b>EDUCATION &amp; EXPERIENCE</b> </p> <p>Typically requires a minimum of 3-5 years of related experience with a Bachelor s degree or equivalent experience.</p>

<p> <strong>Responsibilities:</strong> </p> <p>1. Forecast and plan individual selling target, execute and drive results to meet a set target; keep follow-up with existing orders end to end to ensure the smoothness of order fulfillment;</p> <p>2. Manage and support distributors of assigned region; explore new promising overseas market and work to enhance Mindray product branding recognition in the local area as well as improve market coverage;</p> <p>3. Present Mindray products in professional fairs and exhibitions; keep management informed by submitting activity reports, work plan and territory market analyses;</p> <p>4. Monitor competition by gathering current marketplace information on pricing, products, new products, delivery schedules;</p> <p>5. Resolve customer complaints by investigating problems, developing solutions, preparing reports and making recommendations to management team;</p> <p>6. Feedback to R&amp;D team according to sales status with the purpose of product optimization.<br> <br> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Requirements</strong> <strong> </strong> </p> <p>1. Bachelor degree or above, majoring in engineering or equivalent, mechanical and electrical engineering, bio-medical, human science or related disciplines;</p> <p>2. Minimum 3 years working experience in international sales, sales experience in the field of endoscope or patient monitoring and life support is preferred;</p> <p>3. Excellent communication skills in French and English;</p> <p>4. Excellent capability in business expansion and account management;</p> <p>5. Able to travel frequently in French Africa<strong> </strong>Region.</p>

<p>Primary customer contact for Order Intake and follow up</p><p>Interface between customer &amp; logistics service providers (including warehouse &amp; transport arrangements &amp; communication</p><p>Orders on Hand management, including back order follow up, monitoring &amp; feedback</p><p>Support to the Sales and Accounting Teams for Accounts Receivables related to RFC &amp; POD processing &amp; submissions</p><p>Handle and respond to all customer requests</p><p>Support business with Automation projects related to customer data processing (order placement, order amendment etc)</p><p>Coordination &amp; monitoring of reverse logistics processes including processing of customer RFCs and Claims</p><p>Customer 3rd Party Business coordination including processing &amp; monitoring of battery &amp; direct orders</p><p>Facilitating export customer documentation &amp; transportation processes</p><p>Automotive telephone sales</p><p>Handling very low level Technical inquiries on parts availability.</p><p>Support sales and marketing in promotional activity.</p><p>Reporting ( customer backorder, claims, ect...).</p><p><strong>Desired Candidate Profile</strong></p><p>University degree in business administration, logistics or equivalent</p><p>Excellent organisational skills with ability to multitask and work under pressure</p><p>Proficiency in MS Office suite (SAP experience an advantage)</p><p>Strong coordination skills and customer orientation</p><p>Ability to build relationships and cooperate with people at all levels</p><p>Working knowledge of supply chain processes</p><p>Technical understanding of the automotive industry is a plus</p><p>Fluent in English</p>

<p><b>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. </b>We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders both suppliers and customers.</p><p> <br>We are currently looking for a <b>Customer Service Representative (English Speaker)</b> to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers.</p><p>This position follows a hybrid work model from our office based in <b>Casablanca</b>.</p><br><p> <b>Your main responsibilities will include:</b> </p><ul><li>Managing the <b>Order-to-Invoice</b> process,</li><li>Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat),</li><li>Order management and backlog monitoring,</li><li>Handling and responding to customer requests and backlog changes,</li><li>Coordinating with internal departments such as Sales and Logistics,</li><li>Ensuring <b>On-Time Delivery</b> in line with customer and company targets,</li><li>Driving customer satisfaction and process efficiency.</li></ul><br><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in <b>French</b> and <b>English</b> </li><li>Solid knowledge of <b>Microsoft Office</b>, <b>Copilot</b> and <b>ChatGPT</b> </li><li>Previous experience in <b>Customer Service</b>,</li><li>Excellent communication and coordination skills,</li><li>A customer-focused mindset,</li><li>Strong team player.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your responsibilities will include: Primarily developing the Moroccan diaspora business: identifying advertisers whose growth depends on this audience, promoting our diaspora targeting offer, and closing deals. Building a strong local portfolio: direct advertisers, media agencies and buying groups, public and private tenders. Seizing regional opportunities with our teams in Abidjan, Dakar, and Algiers, particularly when Morocco is the gateway to a pan-African or diaspora campaign. Developing sales proposals with the strategy, creative, and AdOps teams, then ensuring a smooth handover to account management after signing. Maintaining the CRM, keeping accurate forecasts, and sharing your insights on the Moroccan market internally.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile: 8-15 years of B2B sales experience, with a solid track record of prospecting and closing deals with major accounts. An active network with marketing, communications, or general management decision-makers in Morocco, ideally in banking, money transfer, telecommunications, real estate, transportation, tourism, or insurance. Experience in advertising sales, media agencies, trading desks, or digital media is a strong asset. A genuine curiosity for digital and data is essential: we provide in-house programmatic training. A sincere interest in diaspora issues and multicultural marketing. A passion for prospecting and fieldwork in a rapidly evolving environment. Fluent in French and Moroccan Arabic, and professional proficiency in English. Spanish or Dutch is a plus.</font></font></p>