Primary customer contact for Order Intake and follow up

Interface between customer & logistics service providers (including warehouse & transport arrangements & communication

Orders on Hand management, including back order follow up, monitoring & feedback

Support to the Sales and Accounting Teams for Accounts Receivables related to RFC & POD processing & submissions

Handle and respond to all customer requests

Support business with Automation projects related to customer data processing (order placement, order amendment etc)

Coordination & monitoring of reverse logistics processes including processing of customer RFCs and Claims

Customer 3rd Party Business coordination including processing & monitoring of battery & direct orders

Facilitating export customer documentation & transportation processes

Automotive telephone sales

Handling very low level Technical inquiries on parts availability.

Support sales and marketing in promotional activity.

Reporting ( customer backorder, claims, ect...).

Desired Candidate Profile

University degree in business administration, logistics or equivalent

Excellent organisational skills with ability to multitask and work under pressure

Proficiency in MS Office suite (SAP experience an advantage)

Strong coordination skills and customer orientation

Ability to build relationships and cooperate with people at all levels

Working knowledge of supply chain processes

Technical understanding of the automotive industry is a plus

Fluent in English