Arabic Teacher Jobs in Morocco
676 Jobs Found
<h2 class="h5">Job description</h2>
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<span>Purpose of the Job
<br></span><p><span><span><span>As an Area Sales Executive in Aramex, your primary objective is to drive revenue growth, secure new clients, and building lasting relationships within your assigned area. This role requires a proactive approach to identify new business opportunities, exceed sales targets, and contribute to the overall success of our company.</span></span></span></p><br><br>
<br>Job Description
<br><ul>
<li><span><span><span>Prospect for new clients, generate leads, and close deals to achieve assigned sales targets</span></span></span></li>
<li><span><span><span>Develop and execute plan to maximize sales opportunities and market share within your designated area</span></span></span></li>
<li><span><span><span>Build strong relationships with assigned customers</span></span></span></li>
<li><span><span><span>Foster long-term partnerships and to ensure a seamless client experience</span></span></span></li>
<li><span><span><span>Collaborate effectively with internal stakeholders like the CRM team to ensure data accuracy data and efficient customer analysis</span></span></span></li>
<li><span><span><span>Prepare regular reports on sales activity, pipeline health, and customer interactions to provide valuable insights</span></span></span></li>
<li><span><span><span>Assist the collection team to resolve overdue customer accounts, ensuring timely payments</span></span></span></li>
<li><span><span><span>Ensure KPIs are met (Sales targets, visits, opportunities, number of new accounts)</span></span></span></li>
<li><span><span><span>Provide regular feedback about competitor activities to support strategic decision-making</span></span></span></li>
</ul>
<br>Job Requirements - Experience and Education
<br><ul>
<li><span><span><span>Bachelor’s degree in business or any other relevant field.</span></span></span></li>
<li><span><span><span>Minimum of 2-3 years of relevant working experience, preferably in the logistics and shipping industry</span></span></span></li>
<li><span><span><span>Proven track record of attaining organizational and personal sales objectives – Results Oriented</span></span></span></li>
<li><span><span><span>Fluency in English; additional language skills are advantageous.</span></span></span></li>
<li><span><span><span>Excellent Communication and Presentation skills </span></span></span></li>
<li><span><span><span>Proficient in working with Global and local leaders to develop short and long-term goals that are specific to our commercial organization – Results Oriented</span></span></span></li>
<li><span><span><span>Strong Negotiation Skills, incorporating various strategies and desired outcomes.</span></span></span></li>
</ul>
<br>Leadership Behaviors
<br>Building Outstanding Teams<br>Setting a clear direction<br>Simplification<br>Collaborate & break silos<br>Execution & Accountability<br>Growth mindset<br>Innovation<br>Inclusion<br>External focus<br>Skills
<br>Financial Acumen<br>Team Collaboration<br>Adaptability<br>Business Acumen<br>Influencing Skills<br>Communication Skills<br>Analytical Skills<br>Commercial Acumen<br>Customer Centric<br>Negotiation Skills<br>
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<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p><span>For a renowned car dealership based in Agadir, we are recruiting Automotive Sales Advisors (H/F).</span></p><br><br><p><strong><span>Main tasks:</span></strong></p><br><br><ul><li><span>Welcome, advise, and assist clients in their purchase project.</span></li><li><span>Identify client needs and propose the most suitable solutions.</span></li><li><span>Promote and sell vehicles and related services.</span></li><li><span>Develop and retain a client portfolio.</span></li><li><span>Ensure quality sales follow-up until vehicle delivery.</span></li></ul><p><strong><span>Profile sought:</span></strong></p><br><br><ul><li><span>Associate's or Bachelor's degree (Bac+2/Bac+3) in Commerce, Sales Techniques, Marketing, or a related field.</span></li><li><span>First experience in sales or customer relations, ideally in the automotive sector, a call center, or retail.</span></li><li><span>Excellent sales skills and customer service orientation.</span></li><li><span>Perfect command of French, both spoken and written.</span></li><li><span>Proficiency in English is a plus.</span></li><li><span>Dynamic, independent, with excellent interpersonal skills and strong persuasion abilities.</span></li></ul> <br> Required profile : <p><span>For a renowned car dealership based in Agadir, we are recruiting Automotive Sales Advisors (H/F).</span></p><br><br><p><strong><span>Main tasks:</span></strong></p><br><br><ul><li><span>Welcome, advise, and assist clients in their purchase project.</span></li><li><span>Identify client needs and propose the most suitable solutions.</span></li><li><span>Promote and sell vehicles and related services.</span></li><li><span>Develop and retain a client portfolio.</span></li><li><span>Ensure quality sales follow-up until vehicle delivery.</span></li></ul><p><strong><span>Profile sought:</span></strong></p><br><br><ul><li><span>Associate's or Bachelor's degree (Bac+2/Bac+3) in Commerce, Sales Techniques, Marketing, or a related field.</span></li><li><span>First experience in sales or customer relations, ideally in the automotive sector, a call center, or retail.</span></li><li><span>Excellent sales skills and customer service orientation.</span></li><li><span>Perfect command of French, both spoken and written.</span></li><li><span>Proficiency in English is a plus.</span></li><li><span>Dynamic, independent, with excellent interpersonal skills and strong persuasion abilities.</span></li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span></span><p><span><span>RIBATIS</span></span><span><span><span> , Opérateur de la transformation digitale dans le
domaine du </span></span></span><span><span>#eGOV</span></span><span><span><span>, cherche à </span></span></span><span><span>#Recruter</span></span><span><span><span> un </span></span></span><span><span>#CONSULTANT</span><span>#FONCTIONNEL #IT</span></span><br></p><br><p><b><span><span><span>- Missions</span></span></span></b><span><span><span> :</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span>Recueillir et analyser <b>les besoins</b> des clients internes et externes ;</span><br></p><br><p><span><span><span>·</span></span></span><span>Rédiger <b>les
spécifications fonctionnelles</b> générales (SFG) et détaillées (SFD) ;</span><br></p><br><p><span><span><span>·</span></span></span><span>Établir et actualiser <b>le
référentiel des exigences </b>;</span><br></p><br><p><span><span><span>·</span></span></span><span>Prendre part à <b>l’ensemble
des workshops</b> liés au Sprints projets ;</span><br></p><br><p><span><span><span>·</span></span></span><span>Réaliser <b>les
maquettes interactives</b> des modules applicatifs à développer ;</span><br></p><br><p><span><span><span>·</span></span></span><span>Assister <b>l'équipe
de développement</b> chargée de traduire les spécifications détaillées en
expliquant les exigences du client ;</span><br></p><br><p><span><span><span>·</span></span></span><span>Réaliser <b>les
cahiers des tests de recevabilité</b> et mettre en place <b>des tests
fonctionnels</b> permettant de contrôler la conformité de l'application par
rapport aux objectifs fixés et de détecter les éventuelles anomalies ;</span><br></p><br><p><span><span><span>·</span></span></span><span>Superviser <b>la
correction des anomalies</b> (Enregistrement du bug dans un logiciel de suivi,
résolution, etc.) ;</span><br></p><br><p><span><span><span>·</span></span></span><span>Soumettre <b>l'application
à l'appréciation du client</b> (Support et validation recette) ;</span><br></p><br><p><span><span><span>·</span></span></span><span>Assister <b>le client
lors du déploiement en production</b> (C'est-à-dire la mise à disposition du
logiciel aux utilisateurs finaux) ;</span><br></p><br><p><span><span><span>·</span></span></span><span>Assurer <b>l’assistance
au support niveau 2</b> des applications en productions, si besoin est ;</span><br></p><br><p><span><span><span>·</span></span></span><span>Animer <b>les réunions</b> et rédiger <b>les comptes rendus</b>.</span><br></p><br><span><span><span>---------------------</span></span></span><br><span><span><span>Pour toute
personne intéressée, prière de nous adresser vos candidatures sur </span></span></span><span><span>rh@ribatis.com</span></span><span><span><span> en précisant au
niveau de l'objet de l'émail l'offre pour laquelle vous postulez.</span></span></span><br><br><p><span><span>#Hiring</span></span><span> <span><span>#Consultant_Fonctionnel</span></span><span><span>#Consultantfonctionnel</span></span> <span><span>#Business_Analyst</span></span> <span><span>#Businessanalyst</span></span> <span><span>#IT</span></span></span><br></p><br><br><span>Profil</span><p><span><b><span><span>-
Formation initiale</span></span></b><span><span> : BAC+5 en IT</span></span></span><br></p><br><p><b><span><span><span>- Expérience</span></span></span></b><span><span><span> : Au moins 1 année probante dans un poste équivalent</span></span></span><br></p><br><p><b><span><span><span>- Savoir-être</span></span></span></b><span><span><span> : Une personne</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Sait écouter/analyser/concevoir ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>A le sens du relationnel ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Organisée.</span></span></span><br></p><br><span><span><span></span></span></span><br><br><p><b><span><span><span>- Savoir-faire</span></span></span></b><span><span><span> : Une personne qui sait </span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Développer avec un langage de programmation ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Maîtriser les outils de maquettage d’applicatif ;</span></span></span><br></p><br><p><span><span><span>·</span></span></span><span><span><span>Rédiger la documentation (SFG, SFD,
Cas test, Guide, …).</span></span></span><br></p><br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence.
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<br> Job : <p>We are looking for <strong>a Documentary Collections Operations Officer</strong> to join our entity <em>Group Services and Processing (STG)</em>. If you are motivated and wish to grow in a stimulating environment, then this opportunity is for you!</p><br><br><p><strong>Your mission:</strong></p><br><br><p>As a Documentary Collections Operations Officer, you will be responsible for opening, modifying, and processing documentary collections.</p><br><br><p>Your responsibilities will include:</p><br><br><p>• Receiving, entering, and checking the terms and conditions of various requests for opening and modifying documentary collections.<br>• Checking and validating operations.<br>• Processing correspondence.<br>• Checking and processing received documents.<br>• Sending and delivering documents to branches and clients.<br>• Monitoring deadlines for drawings and release of reserves.<br>• Ensuring the settlement of documentary collections.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p>• Bachelor's degree (Bac+3) in International Trade / Finance and Accounting / Auditing and Management Control</p><br><br><p><em>•<u> Required skills:</u></em></p><br><br><p>- Processing of banking operations<br>- Management of post-banking operations<br>- Management of international banking operations<br>- Analytical skills<br>- Proficiency in a foreign language<br>- Knowledge of internal rules and procedures<br>- Interpersonal skills, attention to detail, organization, foresight, and stress resistance will be your main assets.</p><br><br><p><br><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 3 consecutive years</strong>.<br>• Benefit from a stimulating work environment with numerous professional development opportunities.<br>• Enjoy competitive benefits (attractive salary, continuous training, etc.).</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence.
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<br> Job : <p>We are looking for an <strong>Import/Export Documentary Credit Operations Officer</strong> to join our <em>Group Services and Processing (STG)</em> unit. If you are motivated and wish to evolve in a stimulating environment, this opportunity is for you!</p><br><br><p><strong>Your mission:</strong></p><br><br><p>As an Import/Export Documentary Credit Operations Officer, you will be responsible for opening, modifying, and executing documentary credits.</p><br><br><p>Your responsibilities will include:</p><br><br><p>• Receiving, entering, and checking the terms and conditions of various requests for opening and modifying documentary credits.<br>• Checking and validating operations.<br>• Processing correspondence.<br>• Checking and processing received documents.<br>• Sending and delivering documents to branches and clients.<br>• Monitoring deadlines for draws and release of claims.<br>• Ensuring the settlement of documentary credits.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p>• Bachelor's degree (Bac+3) in International Trade, Finance and Accounting, Auditing and Management Control.</p><br><br><p><em>•<u> Required skills:</u></em></p><br><br><p>- Processing of banking operations<br>- Management of post-banking operations<br>- Management of international banking operations<br>- Analytical skills<br>- Proficiency in a foreign language<br>- Knowledge of internal rules and procedures<br>- Interpersonal skills, accuracy, organization, foresight, and stress resistance will be your main assets.</p><br><br><p><br><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 3 consecutive years</strong>.<br>• Benefit from a stimulating work environment with numerous professional development opportunities.<br>• Enjoy competitive benefits (attractive compensation, continuous training, etc.).</p><br><br> <br><br> </div>
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<span>Dans le cadre du renforcement de sa gouvernance et de ses dispositifs de maîtrise des risques, notre client, acteur majeur opérant dans un environnement multisite et fortement structuré, recrute un(e) Chef de Mission Audit & Contrôle Interne .<br> Le poste s’adresse à un profil confirmé capable de conduire des missions d’audit de bout en bout, d’évaluer la robustesse des dispositifs de contrôle interne et d’accompagner les équipes opérationnelles dans l’amélioration continue des processus.<br> Une expérience dans le secteur pétrolier, énergétique ou FMCG est impérativement requise .<br> Vos principales responsabilités Participer à l’élaboration du plan annuel d’audit interne.<br> Préparer et conduire les missions d’audit opérationnel, financier et organisationnel.<br> Analyser les processus, identifier les zones de risques et évaluer les dispositifs de contrôle interne.<br> Réaliser les travaux de terrain, les entretiens et les tests de conformité.<br> Formaliser les constats, mesurer les impacts et proposer des recommandations concrètes.<br> Rédiger les rapports d’audit et présenter les conclusions aux parties prenantes.<br> Assurer le suivi de la mise en œuvre des plans d’action.<br> Contribuer à l’actualisation de la cartographie des risques.<br> Participer à l’amélioration des procédures, référentiels et outils de contrôle interne.<br> Sensibiliser les équipes opérationnelles aux enjeux de maîtrise des risques et de conformité.<br> Formation supérieure de niveau Bac+5 en audit, finance, contrôle de gestion, gestion des risques ou équivalent.<br> Expérience professionnelle de 5 à 8 ans maximum en audit interne, contrôle interne ou gestion des risques.<br> Expérience obligatoire dans le secteur pétrolier, énergétique, distribution de carburants ou FMCG .<br> Expérience en cabinet d’audit complétée par une expérience en entreprise fortement appréciée.<br> Bonne maîtrise des méthodologies d’audit, du contrôle interne et de la cartographie des risques.<br> Connaissance des référentiels de type COSO appréciée.<br> Excellentes capacités d’analyse, de synthèse et de rédaction.<br> Capacité à interagir avec des interlocuteurs opérationnels et managériaux.<br> Autonomie, rigueur, discrétion et sens de l’organisation.<br> Maîtrise du français.<br> Un bon niveau d’anglais constitue un atout.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Summary</b></p><p>We are seeking a high-performing, trilingual Sales Development Representative to spearhead growth across the French and Spanish markets. Joining a well-established organization with over 15 years of sales excellence and proven methodologies, you will act as the frontline of our business development efforts. This is a remote-first opportunity for a professional who thrives in a fast-paced environment and wants to leverage their linguistic expertise to drive high-value pipeline for global SaaS clients.</p><p><br></p><p><b>Key Responsibilities</b></p><p>Execute high-volume outbound prospecting, maintaining a baseline of 50 calls per day.</p><p>Conduct targeted outreach across French and Spanish territories to identify and qualify new business opportunities.</p><p>Consistently achieve a monthly target of 10 qualified outbound opportunities.</p><p>Manage and document all activity within Salesforce to ensure data integrity and pipeline visibility.</p><p>Collaborate with internal teams to refine messaging and optimize conversion rates in specific geographic markets.</p><p>Actively engage in ongoing coaching and training to master the company’s signature sales methodology.</p><p><b>Requirements</b></p><p>Fluency in French, Spanish, and English (written and spoken).</p><p>Minimum of 2 years of experience in a Sales Development Representative (SDR) or Business Development (BDM) role.</p><p>Proven track record of meeting or exceeding outbound activity and meeting-set targets.</p><p>Proficiency with Salesforce CRM.</p><p>Ability to work within the UK (GMT) timezone.</p><p>Highly coachable, curious, and determined mindset with an affable communication style.</p><p><b>Nice-to-Haves</b></p><p><br></p><p>Prior experience selling SaaS or technical solutions.</p><p>Experience working within an outsourced sales or agency environment.</p><p>Benefits</p><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in French, Spanish, and English (written and spoken).</li><li>Minimum of 2 years of experience in a Sales Development Representative (SDR) or Business Development (BDM) role.</li><li>Proven track record of meeting or exceeding outbound activity and meeting-set targets.</li><li>Proficiency with Salesforce CRM.</li><li>Ability to work within the UK (GMT) timezone.</li><li>Highly coachable, curious, and determined mindset with an affable communication style.</li></ul><p></p></section>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><ul><li>Responding to customer requests via phone, email, or chat.</li><li>Identifying and resolving problems or complaints to ensure their satisfaction.</li><li>Proposing personalized solutions to strengthen customer loyalty.</li><li>Contributing to the continuous improvement of services by sharing customer feedback and needs.</li></ul> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><ul><li>Are perfectly fluent in French, both spoken and written.</li><li>Have excellent communication skills, are organized, independent, and positive.</li><li>Are proficient with digital tools and show curiosity for new technologies.</li><li>Enjoy taking on challenges and are customer-focused.</li></ul><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will get an email inviting you to take a series of interactive tests to evaluate your language and technical skills, and your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the position.<br>3 In-person interview</p><br><br><p>A meeting to discuss your profile in more detail and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation</p><br><br><ul><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus starting from the 12th month</li><li>Special Eid al-Adha bonus</li></ul><p><u><strong>Social benefits:</strong></u></p><br><br><ul><li>Advantageous health insurance</li><li>Complementary retirement plan after one year</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li><li>Continuous training programs</li></ul><p><u><strong>Dynamic work environment:</strong></u></p><br><br><ul><li>Internal events and activities throughout the year</li><li>Activities aimed at strengthening team spirit and company culture</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Looking for a new professional adventure? It might be here! We are recruiting a Team Leader with solid experience in managing teams of call center agents. Your role will be to lead, support, and motivate your team to guarantee a high level of performance and service quality, while contributing to the skills development of your team members.</font></font></p><p><font dir="auto" ><font dir="auto" >Assignment</font></font></p><p><font dir="auto" ><font dir="auto" >As a Team Leader, you play a central role in the performance and cohesion of your team around three major axes:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Mentoring and developing your team: You coach employees daily, encourage their skills development, and create a positive and motivating dynamic. Your leadership fosters engagement and collective success.</font></font></li><li><font dir="auto" ><font dir="auto" >Manage the activity rigorously: You monitor performance indicators, ensure compliance with processes and guarantee a quality service, in line with the operational objectives of the project.</font></font></li><li><font dir="auto" ><font dir="auto" >Uniting and anticipating field needs: You maintain fluid communication, encourage team spirit, identify levers for improvement and adapt the organization to effectively respond to daily challenges.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Dutch language required: Proficiency in written and spoken Dutch is essential to supervise teams and interact effectively within the project.</font></font></p><p><font dir="auto" ><font dir="auto" >Key skills</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Perfect command of Dutch</font></font></li><li><font dir="auto" ><font dir="auto" >Knowing how to lead, guide and unite a team around common goals.</font></font></li><li><font dir="auto" ><font dir="auto" >Proficiency in computer tools, Office Suite and business applications specific to the department.</font></font></li><li><font dir="auto" ><font dir="auto" >Proactive and able to anticipate needs to optimize performance.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong analytical and synthesis skills to effectively manage the business.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent organizational and prioritization skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to lead meetings, mobilize and align teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to manage stress, defuse conflicts and maintain a calm working environment.</font></font></li></ul><br></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" ><font dir="auto" >Perfect command of Dutch</font></font></li><li><font dir="auto" ><font dir="auto" >Knowing how to lead, guide and unite a team around common goals.</font></font></li><li><font dir="auto" ><font dir="auto" >Proficiency in computer tools, Office Suite and business applications specific to the department.</font></font></li><li><font dir="auto" ><font dir="auto" >Proactive and able to anticipate needs to optimize performance.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong analytical and synthesis skills to effectively manage the business.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent organizational and prioritization skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to lead meetings, mobilize and align teams.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to manage stress, defuse conflicts and maintain a calm working environment.</font></font></li></ul><p></p></section>
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<b>Position:</b>Sales Operation Associate<br><br><b>Job Description:</b><p><span><b>About us</b></span></p><br><br><p><span>Arrow’s <b>Enterprise Computing Solutions</b> (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.</span></p><br><br><br><p><span><b>What you will be doing at Arrow</b></span></p><br><br><p><span>The Sales Operations Associate supports the sales team by ensuring customer orders are processed accurately and efficiently. The role serves as a key link between customers, suppliers, and internal departments to ensure a smooth sales process from order placement through delivery.</span></p><br><br><br><p><span><b>Your key responsibilities will include</b></span></p><br><br><ul><li><p><span>Processing customer purchase orders accurately and in a timely manner.</span></p><br><br></li><li><p><span>Reviewing orders for pricing, quantities, shipping details, and product information.</span></p><br><br></li><li><p><span>Entering and managing orders in the ERP system.</span></p><br><br></li><li><p><span>Communicating with customers regarding order status, deliveries, invoices, and returns.</span></p><br><br></li><li><p><span>Coordinating with internal departments such as Sales, Purchasing, Logistics, Finance, and suppliers.</span></p><br><br></li><li><p><span>Monitoring open orders (backlog) and following up to ensure delivery timely.</span></p><br><br></li><li><p><span>Resolving order discrepancies, invoice issues, and shipping problems.</span></p><br><br></li><li><p><span>Maintaining accurate customer and order records.</span></p><br><br></li><li><p><span>Supporting quotation and order management activities when required.</span></p><br><br></li><li><p><span>Delivering excellent customer service while ensuring company procedures are followed.</span></p><br><br></li></ul><br><p><span><b>Requirements</b></span></p><br><br><ul><li><p><span>Bachelor’s degree in business administration, Supply Chain, Logistics, Commerce, Management, or a related field is preferred.</span></p><br><br></li><li><p><span>Excellent English communication skills, both written and verbal</span></p><br><br></li><li><p><span>Previous experience (around 2 years) in customer service, sales support, order management, administration, or a related field.</span></p><br><br></li></ul><br><p><span><b>What’s in it for you</b></span></p><br><br><ul><li><p><span>Full Permanent contract</span></p><br><br></li><li><p><span>Social advantages: CNSS, CIMR, health insurance</span></p><br><br></li><li><p><span>Very good working atmosphere in a team of passionate collaborators</span></p><br><br></li><li><p><span>Work culture where you can make an impact</span></p><br><br></li><li><p><span>Working within an international organization, recognized worldwide in its sector.</span></p><br><br></li></ul><br><p><span>Do you see yourself as our future colleague? If yes, send us your application and CV in English now!</span></p><br><br><br><p>#LI-NG1</p><br><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Sales Executive at Glovo, you will be on the front lines, driving our growth in Morocco. You will be responsible for identifying, pitching, and signing up the best local specialty partners ( Bakeries, Butcheries, Sweets ect..), becoming a key representative of our sales team and a vital part of our city's success.</p><p>THE JOURNEY</p><ul><li>Seal partnerships with the best leads, always aligned with the company s goals</li><li>As owner of Glovo s revenue, ensure all deals meet the required profitability in your country</li><li>Build long-term partnerships and ensure a fast and smooth onboarding process for restaurant partners</li><li>Keep your pipeline updated daily, with a focus on specialities partners as the primary acquisition target</li><li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference</li><li>Conduct regular field trips to visit t prospects (pitching, negotiating, closing deals)</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>2+ years of experience in B2B Sales, with a strong focus on the food and restaurant industry Key contacts within the restaurant industry are a plus Full professional level in the local language and fluency in English and French is a must A hunter mentality always striving to exceed targets and drive growth A relentless drive to make the impossible happen Strong familiarity with CRM tools (Salesforce preferred) and a fast learner Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p><p></p></section>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
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Job : <p>We are hiring Call Center Agents specialized in outbound calls for lead qualification in the energy sector.</p><br><br><p>Your tasks:<br>------------------------<br>Contact potential customers by phone.<br>Verify and complete the information on their files.<br>Ask the necessary questions to check qualification criteria.<br>Identify leads that meet the defined criteria.<br>Update information in internal tools.<br>Follow procedures and quality standards.<br>Help achieve production targets.</p><br><br> <br> Required profile : <p>Previous experience in outbound calls, call center work, or file qualification.<br>Experience in the energy or solar sector would be a plus.<br>Excellent spoken French.<br>Good listening and communication skills.<br>Serious, thorough, and able to follow a precise process.<br>Dynamic and enjoys working towards goals.</p><br><br> <br><br> </div>
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Job : <p><strong>You are involved in the</strong> <strong>development</strong>, <strong>implementation,</strong> <b>management,</b> <strong>and</strong> <b>evaluation</b> <strong>of the</strong> <strong>school's</strong> <strong>educational</strong> <strong>project</strong>.</p><br><br><p>Through your actions and example, you contribute to the concrete improvement of the school's educational quality. You ensure the quality of teaching, support the educational teams, and contribute to the smooth educational operation of the school, in coordination with the General Director. You play a central role in coordinating teachers, liaising with families, and representing the school's educational vision to institutional partners. You ensure a proper balance between discipline and the personal development of students.</p><br><br><p><strong>Main responsibilities.</strong></p><br><br><p><strong>Educational Management.</strong></p><br><br><ul><li>Be a key player in the school's educational project,</li><li>Ensure the quality and consistency of teaching practices,</li><li>Support teachers in applying national and international educational standards where applicable,</li><li>Supervise the educational organization of cycles and levels,</li><li>Contribute to educational innovation and continuous improvement,</li><li>Actively participate in the animation of the School Council,</li><li>Lead the school's educational community,</li><li>Ensure strict adherence to the school's internal regulations,</li><li>Design, write, and update all materials, documents, and procedures necessary for the proper educational management of the school.</li></ul><p><strong>Team Management and Support.</strong></p><br><br><ul><li>Supervise, support, and assist teachers in their teaching practices,</li><li>Organize and lead all educational meetings,</li><li>Contribute to the integration and support of new teachers,</li><li>Lead the training of trainers and conduct training in your areas of expertise,</li><li>Lead and participate in the educational evaluation of teachers.</li></ul><p><strong>Student Monitoring.</strong></p><br><br><ul><li>Ensure the educational monitoring of students,</li><li>Participate in managing special educational situations,</li><li>Contribute to the implementation of actions promoting academic success and student well-being,</li><li>Supervise and develop extracurricular activities, both one-time and regular.</li></ul><p><strong>Family Relations.</strong></p><br><br><ul><li>Participate in communication with families and the parents' association.</li><li>Contribute to resolving educational or teaching-related situations,</li><li>Represent the school at meetings or educational events.</li></ul><p><strong>Institutional Coordination.</strong></p><br><br><ul><li>Ensure educational relations with educational authorities, institutional partners, and external stakeholders,</li><li>Ensure compliance with the specifications of the Moroccan Ministry of National Education.</li></ul><p><strong>Hygiene, Safety, and School Environment.</strong></p><br><br><ul><li>Ensure the application of hygiene and safety rules within the school,</li><li>Participate in improving the school environment,</li><li>Pay special attention to the safety and well-being of students.</li></ul><p><strong>School Representation.</strong></p><br><br><ul><li>Participate in institutional and educational meetings.</li><li>Occasionally undertake professional travel within the region.</li></ul> <br> <br> Required profile : <p><strong>Education.</strong></p><br><br><ul><li>Degree in Educational Sciences or Educational Management,</li></ul><p><strong>Experience.</strong></p><br><br><ul><li>At least 3 years of proven experience in an educational coordination role (Director or Head of Education), 10 years of experience in teaching,</li></ul><p><strong>Language Skills.</strong></p><br><br><ul><li>Arabic: native proficiency.</li><li>French: native proficiency.</li><li>English: B1 level minimum.</li></ul><p><strong>Management Skills.</strong></p><br><br><ul><li>Team management,</li><li>Analytical and decision-making skills,</li><li>Organizational skills and rigor,</li><li>Excellent communication skills,</li><li>Conflict management.</li></ul><p><strong>Professional Skills.</strong></p><br><br><ul><li>Thorough understanding of school operations,</li><li>Mastery of daily educational management of a school,</li><li>Mastery of educational standards,</li><li>Educational project management,</li><li>Teaching methods and techniques for preschool, primary, middle, and high school.</li><li>Design of training sequences,</li><li>Excellent writing skills in Arabic and French.</li></ul><p><strong>Personal Qualities.</strong></p><br><br><ul><li>Leadership and sense of responsibility,</li><li>Rigor and attention to detail,</li><li>Interpersonal skills,</li><li>Teamwork spirit,</li><li>Listening skills and diplomacy,</li><li>Genuine interest in children's well-being and education.</li></ul><p><strong>IT and Digital Skills.</strong></p><br><br><ul><li>Proficiency in Massar,</li><li>Proficiency in office software,</li><li>Experience with Madariss is a plus,</li><li>Experienced social media user.</li></ul><p><strong>Additional Assets.</strong></p><br><br><ul><li>Experience in a bilingual school,</li><li>Participation in educational reforms.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><br></p><p><b>Position</b>: Under the hierarchical supervision of the Head of Delegation Morocco and the technical supervision of the Head of Expertise Mobilization of the SDSN department.</p><p>Summary of main missions:</p><ul><li>Technical support to the CRM for the deployment of a Volunteer Management System (VDMS): training, monitoring of pilot branches, integration into recruitment and volunteer monitoring processes.</li><li>Support for the implementation of the CRM's new Volunteer Management Regulation and development of non-technical training pathways (understanding the Movement, management functions).</li><li>Cross-cutting dimension: support for several partner National Societies in the deployment of VDMS, from configuration to post-deployment monitoring.</li><li>Capitalization of experiences and contribution to the definition of the CRF's service offering in volunteer management.</li><li>Identification of new funding opportunities and strengthening of the CRF's positioning within the Movement and beyond.</li></ul><p>HIERARCHICAL AND FUNCTIONAL RELATIONSHIPS</p><ul><li>Hierarchical link: Head of Delegation Morocco</li><li>Functional link: Head of Expertise Mobilization at headquarters</li></ul><p>Internal collaboration with:</p><ul><li>Support departments of the CRF delegation in Morocco</li><li>DMI staff of the CRF delegation in Morocco</li><li>Staff of the SDSN department at headquarters.</li><li>Technical and support services at headquarters.</li><li>Departments at CRF headquarters outside the Directorate of International Operations, particularly with the Volunteer Engagement Department.</li></ul><p>External collaboration with:</p><ul><li>The National Volunteer Manager of the CRM and the focal points of the local branches concerned by the projects.</li><li>National and local focal points of other National Societies concerned by the projects.</li><li>The company iXiam for the implementation of the VDMS software.</li><li>The IFRC department in charge of the Volunteering theme.</li></ul><p><br></p><p>Specific context of the position:</p><p>Regular field missions will be necessary (3 missions/year and regular trips to Taroudant) to carry out all the tasks described above, and in particular to provide the necessary technical support and participate in the training of CRM teams. Missions will be mainly in Morocco, with occasional missions to other accompanied National Societies. This position reports hierarchically to the Head of Delegation of Morocco. In case of disagreement between the different parties concerned regarding the priorities of the mission or the management of the calendar, the final decision will rest with the Middle East desk and the head of the SDSN department (in consultation with the desks of the countries concerned).</p><p>Operational base in Morocco: The position is based in Marrakech; therefore, the incumbent will work in close coordination with the program coordinator for Morocco, particularly for country activity planning, relations with the CRM, internal travel, and security, logistical, and administrative aspects of the Marrakech base.</p><p>Employment conditions:</p><ul><li>Status type: expatriate</li><li><br></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>University or postgraduate degree in a relevant field - examples: Volunteer Management, Volunteer Human Resources Management, NGO Capacity Building - or equivalent.</li><li>4-5 years of experience (minimum) in volunteer management in the humanitarian sector (experience within the Red Cross Red Crescent Movement is an added value).</li><li>Experience using a digital volunteer management tool (e.g., civiCRM).</li><li>Experience in humanitarian or solidarity organizations.</li><li>Experience in training (design and facilitation) is desirable.</li><li>Experience working in a multicultural environment is desirable.</li><li>Proficiency in Office Suite (Word, Excel, PowerPoint), network work (G-Suite/Google Workspace).</li><li>Knowledge or experience of the Red Cross Movement.</li><li>Analytical and synthesis skills.</li><li>Writing skills.</li><li>Strong motivation to work in very close partnership with a national partner.</li><li>Adult coaching/pedagogy skills.</li><li>Good knowledge of project cycle management and coordination.</li><li>No specific requirements related to the Moroccan environment.</li><li>Excellent command of French (spoken and written) is mandatory.</li><li>English is mandatory.</li><li>Proficiency in Arabic is an added value.</li></ul><p></p></section>
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Join a dynamic team and be part of a network of 90 spectacular properties, and 34 more in the pipeline, in 30 countries around the globe. Our properties are located from the beaches of Hawaii, to the unspoiled national parks of Canada, to the heart of London, to the deserts of the United Arab Emirates.<br><strong>Pourquoi travailler chez Fairmont Tazi Palace Tangier ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</p><br><br>Description du poste<br><br><ul><li>Assiste le Spa Manager dans la gestion quotidienne des opérations du Spa afin de garantir un fonctionnement fluide et conforme aux standards de l'établissement.</li><li>Supervise les opérations quotidiennes du Spa et veille au bon fonctionnement du département.</li><li>Participe à l'élaboration et au suivi des plannings afin d'assurer une organisation optimale des équipes.</li><li>Accompagne, motive et développe les collaborateurs dans une démarche d'excellence opérationnelle et de qualité de service.</li><li>Veille au respect des standards LQA (Leading Quality Assurance), des procédures internes et des normes d'hygiène et de sécurité.</li><li>Supervise les réservations, les soins, les abonnements et les prestations afin d'optimiser le taux d'occupation et la satisfaction des clients.</li><li>Contrôle la qualité des prestations, la présentation des cabines, des espaces communs (Spa, piscine, fitness) ainsi que le respect des normes d'hygiène, de sécurité et de propreté.</li><li>Veille à la bonne circulation de l'information et assure une communication efficace au sein de l'équipe ainsi qu'avec les autres départements de l'hôtel.</li><li>Contribue au développement du chiffre d'affaires à travers la promotion des soins, des abonnements et des produits de vente (cross-selling et up-selling).</li><li>Assure le suivi des stocks, des inventaires et des commandes des produits de cabine et de vente.</li><li>Contrôle le suivi administratif des factures des prestataires et participe au suivi budgétaire du département.</li><li>Assure le suivi des indicateurs de performance et contribue à l'atteinte des objectifs de qualité, de satisfaction client et de rentabilité.</li></ul><br>Qualifications<br><br><p><strong>Expérience et formation : </strong></p><br><ul><li>Diplôme Bac+2 à Bac+5 en Management Hôtelier, Gestion, Bien-être ou domaine équivalent.</li><li>5 années d'expérience professionnelle, dont au moins 2 années dans un poste similaire, idéalement au sein d'un hôtel haut de gamme ou d'un établissement de même standing.</li></ul><p><strong>Compétences techniques :</strong></p><br><ul><li>Bonne connaissance des opérations quotidiennes d'un spa et des standards de qualité propres à un établissement de luxe.</li><li>Capacité à assister le Spa Manager dans l'organisation, la coordination et le suivi des activités du spa.</li><li>Bonne maîtrise de la planification des équipes, de la gestion des plannings et de l'organisation opérationnelle.</li><li>Bonne connaissance des soins, des produits de bien-être et des protocoles de soins proposés par le spa.</li><li>Capacité à assurer le suivi de la qualité des prestations et à veiller au respect des procédures et des standards de l'établissement.</li><li>Bonne maîtrise de la gestion des réservations, de l'accueil des clients et du suivi de leur satisfaction.</li><li>Bonne connaissance des normes d'hygiène, de sécurité et de santé applicables aux espaces de bien-être.</li><li>Maîtrise des outils informatiques et des logiciels de gestion hôtelière et de réservation de spa.</li><li>Bonne connaissance des standards LQA (Leading Quality Assurance) et capacité à veiller à leur application quotidienne afin de garantir une expérience client d'excellence.</li></ul><p><strong>Qualités personnelles</strong></p><br><ul><li>Excellentes compétences en leadership, avec une aptitude à encadrer, motiver et développer les équipes dans une démarche d'excellence opérationnelle.</li><li>Excellent sens de l'organisation, rigueur et souci du détail afin de garantir des prestations conformes aux standards d'un établissement de luxe.</li><li>Forte orientation client et sens aigu du service, avec la capacité d'offrir une expérience personnalisée et mémorable.</li><li>Excellentes capacités de communication, de coordination et de gestion des relations avec les clients, les équipes et les différents départements de l'hôtel.</li><li>Capacité à analyser les situations, à prendre des décisions et à résoudre les problèmes avec efficacité et professionnalisme.</li></ul><p><strong>Langues : </strong></p><br><ul><li>Excellente maîtrise du français et de l'anglais, à l'oral comme à l'écrit.</li><li>La maîtrise d'une troisième langue constitue un atout.</li></ul><br>Informations supplémentaires<br><br><p><strong>Employee Benefits:</strong><br>Join our team and enjoy a range of exclusive colleague perks, including complimentary upgrades, extended stays, <strong>discounted stays across Fairmont & Raffles properties</strong>, special dining and wellness discounts, and added luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.</p><br><p><strong>Our Values</strong><br>Respect:<br>We value the needs, ideas and individuality of others. We treat everyone with fairness and dignity. </p><br><p>Excellence:<br>We make genuine connections, and we cherish every opportunity to make the people around us feel special.</p><br><p>Belonging:<br>We celebrate our differences. We support each other and we always stand together.</p><br><p>Empowerment:<br>We have authority to take initiative and anticipate moments that create unforgettable experiences. </p><br><p>Integrity:<br>We build trust through mutual respect and being authentic.</p><br><p><strong>Diversity & Inclusion</strong></p><br><p>Fairmont is committed to creating an inclusive environment where diverse talent thrives. We welcome candidates from all backgrounds to join our team.</p><br> </div>
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Job : <p>Under the authority of the Executive Director, <strong>the Administrative, Financial, and Operations Director</strong> is responsible for the <strong>administrative, financial, accounting, and legal management of the Permanent Secretariat of the African Capitals of Culture.</strong></p><br><br><p>They ensure the proper management of the organization's resources, the reliability of administrative and financial procedures, and the compliance of operations with the requirements of institutional and financial partners.</p><br><br><p>In a context of developing a pan-African cultural cooperation organization, they support the structuring of the Secretariat and ensure the financial management of all the institution's activities, whether it be the functioning of the Secretariat, cooperation programs, the editions of the African Capitals of Culture, or events organized by the Secretariat.</p><br><br><ul><li>the accounting and financial management of the Secretariat;</li><li>the preparation and monitoring of the annual operating budget;</li><li>the preparation, monitoring, and control of budgets for programs, projects, and editions;</li><li>the administrative and financial management of grants, funding agreements, sponsorships, partnerships, and institutional funding;</li><li>the financial monitoring of projects funded by national and international donors;</li><li>the preparation of budgets for responses to calls for proposals;</li><li>the financial management of events organized by the Secretariat;</li><li>the production of financial reports for partners and donors;</li><li>the implementation of management control, budget monitoring, and steering tools;</li><li>the structuring of administrative and financial procedures for a rapidly growing institution.</li></ul><p><strong>Financial, Accounting, and Administrative Management of the Secretariat</strong></p><br><br><p>The Administrative, Financial, and Operations Director is responsible for the overall financial management of the Permanent Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><ul><li>the preparation and monitoring of the annual operating budget;</li><li>the supervision of general and analytical accounting;</li><li>treasury management;</li><li>the preparation of accounting closings;</li><li>the production of financial statements;</li><li>the implementation of management control tools;</li><li>the monitoring of financial indicators;</li><li>the preparation of decision-making dashboards;</li><li>the preparation of financial audits.</li></ul><p><strong>Management of Funding, Grants, and Relations with Donors</strong></p><br><br><p>The Administrative, Financial, and Operations Director ensures the proper administrative and financial management of the funding obtained by the Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><ul><li>ensuring the financial management of grant agreements;</li><li>monitoring financing agreements;</li><li>ensuring the administrative monitoring of sponsorships, partnerships, and institutional funding;</li><li>controlling the eligibility of expenses according to the specific rules of each donor;</li><li>preparing financial reports for partners;</li><li>ensuring the monitoring of contractual deadlines and reporting obligations;</li><li>preparing audits of funded projects;</li><li>managing administrative and financial relations with funders.</li></ul><p><strong>Financial Management of Programs and Projects</strong></p><br><br><p>In collaboration with the Executive Director, the Project Manager, and the Program Coordination Manager, they ensure the financial management of the various programs supported by the Secretariat.</p><br><br><p>In this capacity, they are notably responsible for:</p><br><br><ul><li>preparing provisional budgets for projects;</li><li>developing financing plans;</li><li>participating in the financial structuring of responses to calls for proposals;</li><li>monitoring the financial execution of projects;</li><li>controlling expenditure commitments;</li><li>ensuring the financial monitoring of the African Capitals of Culture editions;</li><li>producing financial statements for programs;</li><li>proposing tools for budget optimization.</li></ul><p><strong>Financial Management of Events and Missions</strong></p><br><br><p>The Administrative, Financial, and Operations Director ensures the budgetary management of events, conferences, institutional meetings, missions, and activities organized by the Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><ul><li>preparing provisional budgets for events;</li><li>ensuring financial monitoring of their preparation and implementation;</li><li>controlling expenses and their compliance with approved budgets;</li><li>monitoring quotes, markets, contracts, and orders;</li><li>supervising supplier payments;</li><li>producing financial statements for events;</li><li>contributing to cost optimization.</li></ul><p><strong>Administration, Human Resources, and Legal Affairs</strong></p><br><br><p>The Administrative, Financial, and Operations Director oversees all administrative functions of the Secretariat.</p><br><br><p>They are notably responsible for:</p><br><br><p><strong>Administration</strong></p><br><br><ul><li>supervision of general administration;</li><li>implementation and improvement of internal procedures;</li><li>insurance management;</li><li>monitoring of contracts and agreements;</li><li>document management and administrative archiving.</li></ul><p><strong>Human Resources</strong></p><br><br><ul><li>preparation and monitoring of employment contracts;</li><li>administrative management of staff;</li><li>monitoring of consultants and service providers;</li><li>participation in recruitment;</li><li>implementation of HR procedures.</li></ul><p><strong>Legal</strong></p><br><br><ul><li>monitoring of partnership agreements;</li><li>control of regulatory compliance;</li><li>monitoring of administrative and tax obligations;</li><li>relations with legal counsel.</li></ul><p><strong>Office Operations</strong></p><br><br><p>They also oversee the support functions of the Secretariat:</p><br><br><ul><li>petty cash for the office;</li><li>premises maintenance;</li><li>purchases and supplies;</li><li>supplier monitoring;</li><li>premises upkeep;</li><li>general logistics.</li></ul><p><strong>Structuring and Development of the Organization</strong></p><br><br><p>The Administrative, Financial, and Operations Director actively contributes to the structuring of the Permanent Secretariat.</p><br><br><p>In this capacity, they participate in:</p><br><br><ul><li>the implementation of administrative and financial procedures;</li><li>the formalization of validation processes;</li><li>the creation of steering tools;</li><li>the development of internal control;</li><li>risk management;</li><li>the continuous improvement of administrative and financial processes;</li><li>the structuring of an organization intended to develop on a pan-African scale.</li></ul> <br> <br> Required profile : <ul><li><strong>Master's degree (Bac +5) in finance, accounting, management, administration, or equivalent.</strong></li><li>Minimum of 5 years of experience in administrative and financial management positions.</li><li>Experience desired in an international organization, an NGO, a foundation, a public or semi-public institution, or a cultural organization.</li><li>Proven experience in managing projects funded by national and international donors.</li><li>Experience in structuring or developing a growing organization is appreciated.</li></ul><p><strong>Technical Skills</strong></p><br><br><ul><li>Financial and accounting management</li><li>Management control</li><li>Budget preparation and monitoring</li><li>Treasury management</li><li>Grant and funding agreement management</li><li>Project financial monitoring</li><li>Market and contract management</li><li>General administration</li><li>Human resources</li><li>Legal management and compliance</li><li>Advanced proficiency in Excel and financial management tools</li><li>Proficiency in office software</li></ul><p><strong>Expected Skills</strong></p><br><br><ul><li>Excellent organizational skills</li><li>High level of rigor</li><li>Analytical and synthetic thinking skills</li><li>Sense of responsibility</li><li>Ability to manage multiple projects simultaneously</li><li>Ability to work in a multicultural environment</li><li>Interpersonal skills</li><li>Initiative</li><li>Ability to propose solutions</li></ul><p><strong>Languages</strong></p><br><br><ul><li>French: fluent</li><li>English: fluent (spoken and written) essential</li></ul><p>Proficiency in a third working language of the African Union (Arabic, Portuguese, or Spanish) is an asset.</p><br><br> <br><br> </div>
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<span>About us Infomineo is a pioneering global AI-enhanced research company that transforms how businesses access, analyze, and act on critical intelligence.<br> We’ve evolved from traditional business research outsourcing to become the strategic partner that combines cutting-edge artificial intelligence with deep human expertise.<br> We offer 3 services to our global clients (leading consulting companies, Fortune 500 companies, and government entities): AI and Data Advisory, Next-Gen Insights and Resource Scaling.<br> This is made possible by relying on 3 pillars of excellence: 350+ industry experts spread across 5 offices (Cairo, Casablanca, Mexico City, Dubai, Barcelona).<br> Our proprietary AI orchestrator.<br> Extensive knowledge assets combining 500,000+ delivered case studies and database subscriptions.<br> Ready to kick start your career with us?<br> About this role This role will give you the opportunity to design and shape the technical foundation of our Analytics & AI practice, working on high-impact client engagements across industries.<br> As our Analytics & AI Architect, you will sit at the intersection of data engineering, analytics, data science, and AI — defining the standards, frameworks, and architectures that our teams build upon.<br> What will you do?<br> Lead the technical architecture of Data, Analytics and AI solutions for our clients, covering the full lifecycle from design to deployment: ARCHITECTURE & DESIGN Design end-to-end data architectures: data lakes, lakehouses, warehouses, and streaming pipelines.<br> Define standards for data modeling, storage, ingestion, and transformation across client engagements.<br> Architect MLOps and AI deployment infrastructure (model registries, CI/CD for ML, monitoring).<br> Lead technical decisions on cloud platforms (Azure, AWS, GCP) and open-source tooling.<br> TEAM ENABLEMENT Define best practices and reusable frameworks for data engineers, analysts, and data scientists.<br> Act as a technical mentor and reviewer for cross-functional project teams.<br> Bridge the gap between data analysts, data engineers, and AI/ML engineers on complex projects.<br> Contribute to internal knowledge base, toolkits, and delivery accelerators.<br> CLIENT ENGAGEMENT Lead architecture workshops and discovery sessions with client stakeholders.<br> Translate business requirements into scalable, robust technical blueprints.<br> Present architecture decisions to both technical teams and executive audiences.<br> Support pre-sales and proposal efforts with technical scoping and solution design.<br> OTHER Provide internal training and knowledge-sharing sessions with the team.<br> Support the Head of Practice on business development and internal capability initiatives.<br> Who are you?<br> EDUCATION & PROFESSIONAL EXPERIENCE Master’s degree in Computer Science, Data Engineering, Software Engineering, Applied Mathematics, or a related field.<br> Full proficiency in English + 1 additional language (French, Arabic, Spanish, German.<br>..). 6+ years of technical experience in data architecture or a closely related field.<br> Proven track record in a consulting or multi-client services environment.<br> TECHNICAL SKILLS DATA ARCHITECTURE & PLATFORMS Proven hands-on experience designing large-scale data platforms: data lake, lakehouse, or warehouse architectures (Databricks, Snowflake, BigQuery, Azure Synapse, Redshift).<br> Strong command of SQL and at least one of Python, Scala, or Spark for data processing and transformation.<br> Experience with Big Data ecosystems: Hadoop, Spark, PySpark, Hive, or equivalent.<br> Familiarity with streaming and real-time architectures (Kafka, Flink, Spark Streaming).<br> AI & ML INFRASTRUCTURE Proven hands-on experience with ML lifecycle tooling: MLflow, Kubeflow, SageMaker, Azure ML, or equivalent.<br> Experience architecting MLOps pipelines: model versioning, CI/CD for ML, monitoring and drift detection.<br> Exposure to GenAI and LLM integration patterns (RAG architectures, vector databases, prompt pipelines).<br> DATA ENGINEERING & DEPLOYMENT Proven hands-on experience with orchestration and transformation tools: Airflow, dbt, or equivalent.<br> Proven hands-on experience with container technologies: Docker, Kubernetes.<br> Proven hands-on experience with versioning software: Git, GitHub, GitLab.<br> Proven hands-on experience deploying solutions in cloud ecosystems: AWS, Azure, or Google Cloud.<br> GOVERNANCE & STANDARDS Knowledge of data governance frameworks: data catalogs, lineage tracking, access control, and data quality management.<br> Exposure to BI and data visualization platforms (Power BI, Tableau, Looker) and semantic layer design.<br> INTERPERSONAL SKILLS Ability to step back, analyze complex problems, define architectural options, and drive decisions.<br> Strong ability to work and collaborate with a variety of stakeholders across technical and business functions.<br> Excellent communication skills with the ability to translate complex technical architectures into clear business implications.<br> High autonomy, attention to detail, and ability to manage multiple client engagements simultaneously.<br> What we offer A competitive salary.<br> A great working environment.<br> A steep learning curve with interesting and diverse topics to work on.<br> A healthy work-life balance.<br> Health insurance benefits.<br> Equal opportunity employer Infomineo is an equal opportunity employer, we prohibit any sort of discrimination (based on color, race, sex, sexual orientation, religion, national origin or any other attributes) in all aspects of employment (recruiting, hiring, wages and salary, promotions, benefits, training and job termination).<br> If you believe you match our requirements and values, we would be happy to hear from you.<br> Visit our website to know more about us, our services and company culture.<br></span> </div>
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<p>If you are passionate about creating value through strategic sourcing, building strong supplier partnerships, and driving operational excellence, this role could be an exciting opportunity for you!</p><br><br>
<p>As a Procurement Manager – North Africa, you will play a key role in delivering sustainable value, ensuring supply continuity, and supporting business growth across the region. You will contribute to the development and execution of procurement strategies, lead sourcing initiatives, and collaborate closely with cross-functional teams to achieve business objectives.</p><br><br>
<p>You will identify opportunities, drive efficiencies, and implement innovative solutions while fostering strong relationships with suppliers and stakeholders.</p><br><br>
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<p>CONTRACT MANAGEMENT:<br>• Manages contracts, measure and improve their utilization<br>• Perform local communication on new contracts<br><strong>EXECUTE STRATEGIC SOURCING:</strong><br>• Execute strategic sourcing activities for Local Categories in line with the Group category management strategy<br>• Support Group Category Manager in executing strategic sourcing activities, and providing full visibility on local market specificities<br>• Manage implementation of strategic procurement projects<br><strong>PROCUREMENT:</strong><br>• Lead and execute sourcing activities for all the Procurement categories according to the Group guidelines.<br>• Analyze and monitor market trends, suppliers' concentrations and possible Innovation <br>• Identify Sourcing opportunities and evaluate potential internal requests synergies <br>• Lead negotiations with the Suppliers in order to bring the maximum value to the requesting function, in term of TCO (total cost of ownership), service and quality (SLA/KPI)<br><strong>STAKEHOLDER MANAGEMENT:</strong><br>• Ensure proper alignment with internal customers (business functions) requirements and demand<br>• Collaborate and support Group Category Leaders in executing strategic sourcing activities for categories<br>• Local antenna for the Group, Area & Region Procurement<br>• Collaborates with other Functions in the definition and implementations of policies (e.g. Finance, Legal, Insurances, HR) <br><strong>PROCUREMENT SUPPLIER RELATIONSHIP:</strong><br>• Define Supplier Segmentation Model and Framework to define relationship type to set-up with key suppliers<br>• Build and maintain supplier relationships that generate value for both Ferrero and the suppliers over time<br><strong>ADMINISTRATION ACTIVITIES:</strong><br>• Manage overall performance of administration activities, ensuring service level and process and policy compliance<br>• Manage emerging issues, identify area of improvements, validate process and IT system enhancements<br>• Create & approve Purchase Order Documents according to defined Way-of-Working and PO thresholds<br>• Support Local Admin specialist in case of mismatches between orders and invoices and approve PO documents<br><strong>PERFORM MASTER DATA MANGEMENT:</strong><br>• Responsible for requiring new suppliers to be added or existing suppliers to be blocked<br>• Support in collection of Supplier Data and communicate those data to the team in charge of uploading them in the system<br>• Manage and maintain supplier financial analysis and performance for the categories<br><strong>MANAGE PROCESS GOVERNANCE AND PERFORMANCE:</strong><br>• Apply and follow relevant policies and procedures to pursue the category strategy consistently complying with the Group framework and guidelines<br>• Define and ensure Process Governance involving all relevant stakeholders<br>• Achieve targets for all Categories<br>• Develop Purchasing Country Budget Planning</p><br><br>
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<p><strong>Education & Background:</strong><br>• Bachelor or Master's Degree in Business Administration, Finance, Engineering or Science<br>• A least 4-6 years of experience working in procurement<br>• Successful track record and development potential<br>• Working experience in a cross-cultural environment in a matrix organization preferable</p><br><br>
<p><strong>Competencies & Attitude:</strong><br>• Mastering procurement techniques: negotiating skills, RFI, RFQ, budgeting, market analysis, risk management, price management<br>• Knowledge of Indirect categories <br>• Analytical mindset and strong reporting skills;<br>• Ethical and strong personal values<br>• Enthusiasm, passion and commitment to excellence with a result-oriented approach</p><br><br>
<p><strong>IT Language Skills:</strong><br>• Excellent knowledge of MS Office<br>• Previous experience with SAP / SAP Ariba is a plus<br>• Arabic, French & advanced proficiency in English<br>• Any other language spoken is considered as a plus</p><br><br>
<p>The successful candidate will demonstrate flexibility and adaptability, including the ability to travel when required by business needs.</p><br><br>
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<p>Careers with caring built in - discover our benefits <u>here</u>.</p><br><br>
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<p>Ferrero began its journey in the small town of <strong>Alba in Piedmont, Italy, in 1946.</strong> Today, it is one of the world’s largest sweet-packaged food companies, with many <strong>iconic brands</strong> sold in countries all over the world. Find out more about Ferrero at <u>ferrero.com</u>.</p><br><br>
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<p>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.<br>Find out more <u>here</u>.</p><br><br>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as an E-commerce Content Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Keep up with evolving tools and technology; Build and maintain landing pages in Makaira using the existing page-builder elements; Structure and enrich page content — copy, images, video — within the approved templates; Set up each page around its goal: clear hierarchy, deliberate above-the-fold choices; Turn briefs from marketing and category management into finished, publishable pages; Write and adjust German microcopy — headlines, button labels, short supporting text.<br> What you need to succeed in this role: Excellent German skills (C1 for both spoken and written) and Intermediate English (B2); At least 6 months of experience in a similar role; Strong analytical thinking and research skills; Experience with e-commerce platforms; Positive, proactive and responsible attitude; Structured and organized working style; Hands-on mentality with a quick, sharp grasp of new tools; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) Will be a great plus: Experience with e-commerce platforms (Shopify, Magento, etc.<br>). Benefits: Flexible schedule; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive E-commerce Content Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 3HN</span> </div>