DevOps Engineer Jobs in Morocco
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<h2 class="h5">Job description</h2>
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<p>Recherche, conception et développement</p><br><br><p>Pilotage de projets - Pilotage de projet</p><br><br><p>PMO Innovation F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>Le PMO Digital contribue à la performance des projets digitaux majeurs (transformation, automatisation, IA, data) en assurant un pilotage méthodologique, opérationnel et financier. Il garantit l'atteinte des objectifs de valeur, délais, qualité, adoption, ainsi que la maîtrise des risques et des dépendances. Il travaille sous la responsabilité du Responsable Innovation ou du Responsable Projet.<br>1. Gouvernance & Pilotage Digital<br>Applique et fait respecter les standards, frameworks et outils digitaux (Power BI, Jira/DevOps, Confluence, SharePoint…).<br>Organise les rituels de pilotage : cérémonies agiles/hybrides, jalons, synchronisations métiers–IT, décisions et plans d'action.<br>Élabore et maintient les roadmaps digitales et la préparation des comités de pilotage.<br>2. Planification & Coordination<br>Réalise la planification intégrée (développement, tests, data, intégrations, déploiements).<br>Consolide les plannings métiers, IT et innovation.<br>Identifie les dérives ou risques liés aux livrables, dépendances ou contraintes techniques.<br>3. Pilotage financier & Performance digitale<br>Analyse et consolide les coûts (licences, prestations, développements, run).<br>Suit les écarts prévisionnel/réalisé et projette les coûts à terminaison.<br>Pilote les KPIs digitaux : adoption, vélocité, qualité, disponibilité, ROI.<br>Optimise la valeur technico-économique.<br>4. Pilotage des risques<br>Gère les risques et opportunités : dépendances IT, cybersécurité, data quality, scalabilité, adoption utilisateur.<br>Anticipe les points critiques (charges IT, architecture, intégration, licences).<br>5. Innovation & Automatisation<br>Accompagne les projets d'innovation (POC, MVP, prototypes).<br>Structure les besoins et phases d'expérimentation en vue d'une future industrialisation.<br>Identifie les opportunités d'automatisation (RPA, IA, Power Platform) et suit leur performance (gains, stabilité, ROI).<br>6. Gestion de l'information<br>Produit des tableaux de bord (Power BI, reporting automatisé).<br>Gère la documentation projet et les espaces collaboratifs.<br>Assure la transparence de l'information auprès des équipes et directions.<br>7. Amélioration continue<br>Contribue aux initiatives d'amélioration du pilotage digital.<br>Capitalise les retours d'expérience et propose des optimisations méthodologiques.</p><br><br><p>De formation BAC+5, vous possédez une expérience significative dans :<br>la gestion de projet digital,<br>le PMO Digital,<br>la transformation digitale,<br>ou l'innovation / automatisation (RPA, IA, data)<br>Profil recherché<br>De formation BAC+5, vous possédez une expérience significative dans :<br>la gestion de projet digital,<br>le PMO Digital,<br>la transformation digitale,<br>ou l'innovation / automatisation (RPA, IA, data).<br>Compétences clés<br>Pilotage de projets / programmes digitaux ou technologiques.<br>Maîtrise des outils : Jira, MS Project, Power BI, M365, Confluence.<br>Compréhension des environnements IT : développement, data, architectures, cybersécurité.<br>Suivi technico-économique : coûts TCO, OPEX/CAPEX, ROI digital.<br>Maîtrise du pilotage des risques digitaux.<br>Excellente capacité d'analyse, de synthèse et de communication.<br>Capacité à accompagner des projets innovants (POC, MVP, industrialisation).<br>Connaissance en agilité (Scrum, Kanban).<br>Soft skills<br>Autonomie, rigueur, leadership transversal.<br>Très bon relationnel, capacité d'influence.<br>Orientation résultats et résolution de problèmes.<br>Curiosité technologique et appétence pour l'innovation.<br>Atouts supplémentaires<br>Connaissance de l'IA appliquée, de la data.<br>Expérience dans un contexte international (anglais requis).<br>Expérience projets Innovation appréciée.<br>Connaissance du secteur industriel aéronautique et technologique est un plus.</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>AXA GBS Morocco</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and strong professional relationships are key priorities. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and team cohesion. This human-centered approach is <strong>reinforced</strong> by a strong <strong>organizational framework</strong>, ensuring reliability, structure, and operational efficiency. It is <strong>complemented</strong> by a moderate focus on <strong>innovation</strong> and <strong>performance</strong>, supporting continuous improvement within a well-defined environment.
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<br> Job : <p>As a Technical Lead within the Infocentre team, you will play a key role in providing technical leadership and mentoring a team of developers. You will be responsible for overseeing and maintaining complex SAS/WPS solutions, ensuring their performance, reliability, and scalability.</p><br><br><p>You will ensure the technical consistency of projects by promoting and enforcing development standards and best practices, while also supporting the team in the continuous enhancement of their skills and expertise.</p><br><br><ul><li>Lead and oversee the development and maintenance of complex SAS/WPS solutions, ensuring their performance, reliability, and scalability.</li><li>Ensure the technical consistency of projects by enforcing compliance with development standards and best practices.</li><li>Mentor and support a team of developers by sharing expertise, conducting code reviews, and providing training and guidance.</li><li>Manage relationships with software vendors and maintain continuous technology watch activities to anticipate industry trends, evolutions, and innovations.</li><li>Oversee WPS environments and ensure their operational stability and availability.</li><li>Participate in user acceptance testing (UAT) phases with business stakeholders, proposing suitable solutions and ensuring deliverables meet requirements and quality standards.</li><li>Manage incidents and support requests, leveraging deep technical expertise to quickly diagnose and resolve complex issues.</li><li>Contribute to the continuous improvement of processes, tools, and architectures to optimize the platform, including the Workbench and Hub environments.</li></ul> <br> Required profile : <p><u><strong>Required Skills</strong></u></p><br><br><ul><li>Proven expertise in SAS development (Macros, SQL, and DATA Step).</li><li>Advanced proficiency in Linux Shell scripting, with the ability to automate and optimize processes.</li><li>Strong knowledge of Azure DevOps tools (Repos, Pipelines, Releases) and version control using Git.</li><li>Experience with client-server architectures, inter-server communications, and software installation/configuration, particularly Altair solutions.</li><li>Strong focus on quality management, testing practices, and technology watch activities.</li><li>Ability to propose innovative solutions and challenge technical decisions when appropriate.</li><li>Previous experience in the Insurance industry would be considered an asset.</li><li>Knowledge of Python/Spark and the Databricks platform would be a plus.</li></ul><p><u><strong>Soft Skills</strong></u></p><br><br><ul><li>Natural leadership with the ability to lead, coach, and motivate a technical team.</li><li>Strong analytical, problem-solving, and strategic thinking capabilities.</li><li>Results-driven mindset with a strong commitment to customer satisfaction and quality.</li><li>High level of autonomy, rigor, organization, and attention to detail.</li><li>Intellectual curiosity and a strong interest in technological innovation.</li><li>Excellent interpersonal, listening, and communication skills.</li></ul><p><u><strong>Experience:</strong></u></p><br><br><ul><li>7+ years of experience in a similar role, with a proven track record of leading technical teams and delivering complex data and analytics solutions in enterprise environments.</li></ul> <br><br> </div>
<p><b>Mission Context:</b></p><p>As a member of the AWS Cloud Foundation team, I am responsible for the governance, automation, security, and standardization of the AWS Landing Zone and the cloud environments used by application teams. I collaborate closely with global squads (FinOps, SecOps, Cloud Adoption, and AMI) and application teams to ensure alignment with cloud best practices, the application of security and governance standards, cost optimization, AWS service adoption, and the industrialization of cloud processes.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Contribution to the management, evolution and standardization of the AWS Landing Zone in a multi-account and multi-region context, with implementation of security, governance and compliance standards.</p><p><br></p><p>Development and implementation of automated solutions for managing the lifecycle of AWS accounts, including account creation, configuration, onboarding, and decommissioning.</p><p><br></p><p>Implementation and monitoring of cloud governance rules through Service Control Policies, tagging standards, guardrails and compliance controls applied to AWS accounts.</p><p><br></p><p>Contribution to AWS identity and access governance through IAM Identity Center / AWS SSO, Microsoft Entra ID, IAM roles and permission sets.</p><p><br></p><p>Implement a centralized patch management process to ensure regular, secure and efficient updates of cloud virtual machines, in accordance with internal security and operating standards.</p><p><br></p><p>Participation in the implementation and maintenance of AWS network architectures, including inter-account connectivity, cloud/on-premises integration, network segmentation, routing and DNS.</p><p><br></p><p>Automation of Cloud Foundation processes via CI/CD pipelines, APIs, scripts and deployment workflows to make cloud operations more reliable and industrialized.</p><p><br></p><p>Development of Proofs of Concept (PoC) to validate cloud architectures, reduce technical risks and support modernization initiatives through managed AWS services and cloud-native approaches.</p><p><br></p><p>Participation in the implementation and improvement of monitoring, log centralization, alerting and observability mechanisms to ensure better visibility on AWS accounts and platforms.</p><p><br></p><p>Development and maintenance of reusable Infrastructure as Code components/modules with Terraform and CloudFormation StackSets.</p><p><br></p><p>Contributing to monitoring the compliance of AWS environments, preparing for cloud audits, analyzing gaps and implementing necessary remediation actions.</p><p><br></p><p>Writing and updating technical documentation, onboarding procedures, user guides, Cloud Foundation standards and support materials for application teams.</p><p><br></p><p>Contribution to FinOps initiatives related to cost tracking, tagging strategy, resource optimization and improved financial visibility.</p><p><br></p><p>Stack Technique:</p><p><br></p><p>Cloud & Landing Zone: AWS, AWS Organizations, AWS Control Tower, AWS Landing Zone, AWS Control Tower Account Factory for Terraform (AFT), Organizational Units.</p><p><br></p><p>IAM & Identity Management: IAM, IAM Identity Center / AWS SSO, Microsoft Entra ID, AWS Permission Sets, IAM Roles, IAM Policies, MFA, PingFederate.</p><p><br></p><p>Governance, Security & Compliance: AWS Config, AWS CloudTrail, AWS GuardDuty, AWS Security Hub, AWS KMS, AWS Secrets Manager, AWS Systems Manager Parameter Store, AWS Control Tower Guardrails, Amazon Inspector, AWS Service Control Policies.</p><p><br></p><p>AWS Network: AWS VPC, Subnets, Route Tables, Security Groups, NACL, AWS Transit Gateway, Route 53, AWS VPN, AWS Direct Connect, AWS PrivateLink, AWS Elastic Load Balancing (ELB), AWS Global Accelerator, Amazon CloudFront, Amazon API Gateway, AWS WAF.</p><p><br></p><p>Automation & Infrastructure as Code: Terraform, CloudFormation, Github Actions, Ansible, AWS Lambda, AWS Step Functions, Python, Bash, Javascript.</p><p><br></p><p>Operations, monitoring & patching: AWS CloudWatch, Dynatrace, AWS EventBridge, AWS SNS, AWS SQS, AWS Systems Manager, AWS Patch Manager, AWS Systems Manager Compliance.</p><p><br></p><p>FinOps & collaboration: AWS Cost Explorer, AWS Budgets, tagging strategy, cost optimization, reporting, Jira, Confluence, ServiceNow, Github Saas.</p><p><br></p><p>Qualifications</p><p>Desired profile:</p><p><br></p><p>Engineering degree or equivalent</p><p>Minimum 5 years of experience in the role</p><p>Proven experience in DevOps engineering with AWS and the aforementioned stack</p><p>You have excellent interpersonal skills and enjoy working in a team.</p><p>A strong sense of service and commitment to your activities</p><p>and you are fluent in English, indeed!</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Application lifecycle management</font></font></em> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assist the Product Owner in the governance of the complete cycle: Request for Evaluation, Packaging, Testing, Validation, Deployment, Maintenance, Update, and Withdrawal</font></font></li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The consultant will be responsible for:</font></font></p> <p> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Packaging engineering and technical governance</font></font></em> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain the company's application packaging standards and guidelines</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Review complex packages and provide technical support to packaging engineers</font></font></li> </ul> <p> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Service management and SLA governance</font></font></em> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor service performance against SLAs, OLAs, KPIs and operational objectives</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify recurring problems, guide root cause analysis and corrective actions</font></font></li> </ul> <p> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Security and compliance</font></font></em> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support cybersecurity and engineering teams to address application vulnerabilities (packaging, updates, configuration changes or application withdrawal)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Retain the evidence necessary for audits, compliance, and operational reviews.</font></font></li> </ul> <p> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership of teams and suppliers</font></font></em> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate internal packaging engineers and external service providers if necessary.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technically and operationally challenging the Indian supplier's delivery center</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide technical leadership and escalation for complex packaging cases</font></font></li> </ul> <p> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Relationship with stakeholders</font></font></em> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the Product Owner as the primary interface between packaging operations and: Application Owners, Workplace Engineering, Cybersecurity, Service Management (ServiceNow), Software Asset Management, publishers, and external service providers</font></font></li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Expected deliverables:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Applications must include a clearly identified manager and status.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Packages conforming to coherent engineering standards</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Packaging engineers using standardized and usable frameworks</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Security updates delivered quickly</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Obsolete software systematically updated or removed</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Deployment failures and packaging reworks remained at a low level</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stakeholder visibility into the backlog, priorities, risks, and delivery dates. Company description</font></font></li></ul><p> </p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in computer science with 10+ years of IT experience in application delivery and enterprise endpoint management environments.</font></font></p> <ul> <li> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical expert in packaging (Intune, SCCM, PSADT) also capable of managing a service: SLA, governance, suppliers.</font></font></em> </li> <li> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Capable of challenging an offshore delivery center on a technical and operational level.</font></font></em> </li> <li> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">High security awareness (vulnerability, compliance, audit).</font></font></em> </li> <li> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal skills with various stakeholders: Product Owners, Application Owners, cybersecurity, Workplace Engineering, publishers.</font></font></em> </li> <li> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomous, analytical and oriented towards continuous improvement.</font></font></em></li></ul><ul> </ul> <p></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in computer science with 10+ years of IT experience in application delivery and enterprise endpoint management environments.</font></font></p> <ul> <li> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical expert in packaging (Intune, SCCM, PSADT) also capable of managing a service: SLA, governance, suppliers.</font></font></em> </li> <li> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Capable of challenging an offshore delivery center on a technical and operational level.</font></font></em> </li> <li> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">High security awareness (vulnerability, compliance, audit).</font></font></em> </li> <li> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal skills with various stakeholders: Product Owners, Application Owners, cybersecurity, Workplace Engineering, publishers.</font></font></em> </li> <li> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomous, analytical and oriented towards continuous improvement.</font></font></em> </li> </ul> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Essential:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in enterprise application packaging, endpoint engineering, application lifecycle management, or Digital Workplace services</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My practical experience with: Microsoft Intune, Microsoft Configuration Manager (SCCM/MECM), PowerShell, PSAppDeployToolkit, MSI/Windows Installer, EXE installers, WinGet</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and resolution of installation, uninstallation, update, detection, dependency and supersedance problems</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management of packaging queues, priorities, SLAs, suppliers, and operational escalations</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITIL processes, including Incident, Problem, Change, Request and Release Management</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Microsoft Entra ID, Windows 10/11 workstation management and MDM</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">GPO and Active Directory administration</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">PowerShell or Batch scripting for automation</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong analytical and problem-solving skills</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication with stakeholders and service management</font></font></li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Appreciated:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing an Intune/Configuration Manager migration or modernization program at the enterprise level</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Migration of legacy packaging frameworks to PSADT 4.x</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design of packaging automation or CI/CD pipelines</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Application lifecycle integration with ServiceNow, Azure DevOps, Microsoft Graph, or Power Automate</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Vulnerability management and application patching</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Concepts of Software Asset Management and licensing</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management of offshore, nearshore or outsourced packaging teams</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ITIL Foundation certification or higher</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Microsoft endpoint management or Microsoft 365 certifications</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">JIRA</font></font></li> </ul>
<h2 class="h5">Job description</h2>
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<p><strong>Publication date :</strong> Oct 08, 2026, 12:00AM</p><br><br>À propos de nous<p>Lorsque vous êtes prêt, Orange Business est là pour vous accompagner !<br>Nous sommes un intégrateur réseau et digital qui comprend l’ensemble de la chaîne de valeur du monde numérique, permettant à nos clients de se concentrer sur les initiatives stratégiques qui façonnent leur activité.<br>Chaque jour, vous collaborerez avec une équipe dédiée à fournir des solutions globales, cohérentes et durables, où que nos clients opèrent. Avec plus de 30 000 salariés en Asie, dans les Amériques, en Afrique et en Europe, nous offrons un environnement dynamique pour développer et perfectionner vos compétences dans un secteur riche en défis et opportunités passionnants.</p><br><br>À propos du rôle<p><strong>Missions principales</strong></p><br><br><ul><li>Concevoir, mettre en œuvre et maintenir les <strong>pipelines CI/CD</strong>.</li><li>Automatiser le provisioning et la configuration des infrastructures.</li><li>Administrer et faire évoluer les environnements <strong>Cloud</strong>.</li><li>Participer à la mise en place et à l’administration de plateformes <strong>Kubernetes / Docker</strong>.</li><li>Développer et maintenir les scripts d’automatisation.</li><li>Mettre en œuvre les pratiques <strong>Infrastructure as Code (IaC)</strong>.</li><li>Améliorer la disponibilité, la performance et la résilience des plateformes.</li><li>Mettre en place les solutions d’<strong>observabilité</strong> : monitoring, logs, métriques et traces.</li><li>Participer à l’analyse et à la résolution des incidents de production.</li><li>Contribuer à l’amélioration continue des processus de déploiement et d’exploitation.</li><li>Collaborer avec les équipes <strong>Développement, Cloud, Sécurité et Production</strong>.</li><li>Documenter les architectures, procédures et bonnes pratiques.</li></ul><br>À propos de vous<p><strong>Profil recherché</strong></p><br><br><ul><li>Formation supérieure en informatique ou équivalent.</li><li>Expérience significative en <strong>DevOps / Cloud Engineering</strong>.</li><li>Bonne maîtrise des environnements Linux.</li><li>Expérience pratique sur les technologies <strong>CI/CD, Docker, Kubernetes et IaC</strong>.</li><li>Bonne connaissance d’au moins un environnement Cloud : <strong>AWS, Azure ou GCP</strong>.</li><li>Solides compétences en automatisation et scripting.</li><li>Sensibilité forte aux problématiques de <strong>sécurité, performance, disponibilité et observabilité</strong>.</li><li>Capacité à travailler dans un environnement Agile et en collaboration avec différentes équipes.</li><li>Autonomie, rigueur et bonnes capacités de communication.</li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>Ce que nous proposons<p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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<p><b>Position:</b> CRM Functional Analyst</p><p> </p> <p> </p> <b>Job Description:</b> <b>Arrow Enterprise Computing Solutions,</b> a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. <p>As part of its growth, ARROW ECS is strengthening its teams and is looking for a <b>CRM Functional Analyst</b> </p> <br> <p>Key Responsibilities</p> <p> <b>Business Analysis & Requirements</b> </p> <ul> <li>Partner with business stakeholders to understand business processes, challenges, and desired outcomes.</li> <li>Lead discovery sessions and translate business requirements into clear functional requirements, user stories, acceptance criteria, and process flows.</li> <li>Analyze existing processes and recommend opportunities for simplification, standardization, and automation.</li> <li>Facilitate requirement reviews and obtain business stakeholder alignment and sign-off.</li> </ul> <p> <b>Functional Solution Design</b> </p> <ul> <li>Translate business requirements into scalable CRM functional solutions aligned with enterprise architecture and platform standards.</li> <li>Evaluate requirements against existing Salesforce capabilities and recommend configuration-first solutions where appropriate.</li> <li>Create functional design documents, business process flows, data mappings, and solution documentation.</li> <li>Partner with Solution Architects and technical teams to validate solution feasibility and identify dependencies or impacts.</li> <li>Support solution design across Salesforce capabilities including Accounts, Contacts, Leads, Opportunities, Cases, Campaigns, and other custom business processes.</li> </ul> <p> <b>Salesforce & CRM Delivery</b> </p> <ul> <li>Serve as the functional liaison between business stakeholders and technical delivery teams.</li> <li>Support Salesforce configuration and functional validation of new capabilities and enhancements.</li> <li>Participate throughout the delivery lifecycle, including discovery, design, development, testing, deployment, and post-production support.</li> <li>Support backlog refinement, sprint planning, demonstrations, and release readiness activities.</li> <li>Identify functional gaps, dependencies, risks, and impacts across CRM applications and business processes.</li> </ul> <p> <b>Integration & Data</b> </p> <ul> <li>Define functional requirements for integrations between Salesforce and enterprise applications.</li> <li>Work with architecture and integration teams to document data flows, field mappings, business rules, and integration scenarios.</li> <li>Support data quality, data governance, migration, cleansing, and validation activities.</li> <li>Analyze CRM data and identify opportunities to improve data accuracy, completeness, and usability.</li> </ul> <p> <b>Testing & Quality Assurance</b> </p> <ul> <li>Develop functional test scenarios and support system integration testing and User Acceptance Testing (UAT).</li> <li>Coordinate with business users during UAT, including defect triage, resolution, and retesting.</li> <li>Validate delivered solutions against requirements and acceptance criteria prior to production deployment.</li> <li>Support regression testing and release validation as needed.</li> </ul> <p> <b>Stakeholder & Delivery Management</b> </p> <ul> <li>Communicate effectively with business, product, and technical stakeholders across different levels of the organization.</li> <li>Provide clear status updates and proactively identify risks, issues, dependencies, and decisions requiring escalation.</li> <li>Collaborate with geographically distributed and cross-functional teams.</li> <li>Maintain functional documentation and ensure appropriate knowledge transfer to business and support teams.</li> </ul> <p> <b>Do you see yourself as our future colleague? If yes send us your application.</b> </p> <p>#LI-HL1</p> <p> </p> <p> </p> <b>Location:</b> MA-Casablanca, Morocco (Boulevard Al Quods)<p> </p> <p> </p> <b>Time Type:</b> Full time <p> </p> <b>Job Category:</b> Information Technology<p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Business, or a related field, or equivalent professional experience.</li><li> <b>5+ years of experience</b> as a Functional Analyst, Business Analyst, Salesforce Analyst, or similar CRM-focused role.</li><li>Strong hands-on functional knowledge of <b>Salesforce Sales Cloud and/or Service Cloud</b>.</li><li>Strong understanding of CRM concepts and end-to-end sales and customer service processes.</li><li>Experience creating user stories, acceptance criteria, functional specifications, process flows, and data mappings.</li><li>Experience working with Salesforce integrations and enterprise systems.</li><li>Experience supporting UAT, defect management, and production releases.</li><li>Strong analytical, problem-solving, communication, and stakeholder-management skills.</li><li>Experience working in <b>Agile/Scrum delivery environments</b>.</li></ul><ul><li>Salesforce Administrator, Business Analyst, Sales Cloud Consultant, or Service Cloud Consultant certification.</li><li>Experience working in large-scale, global enterprise Salesforce environments.</li><li>Understanding of Salesforce security, roles, profiles, permission sets, sharing, and data access concepts.</li><li>Experience with Salesforce APIs, middleware, ERP, data platforms, or other enterprise integrations.</li><li>Experience with Jira, Confluence, DevOps/release-management tools, and Agile delivery practices.</li><li>Exposure to Salesforce AI, automation, reporting, dashboards, and analytics capabilities.</li><li>Experience supporting global or multi-region business processes and stakeholder groups.</li></ul>
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<b>Position:</b>CRM Functional Analyst<br><br><b>Job Description:</b><b>Arrow Enterprise Computing Solutions,</b> a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.<p>As part of its growth, ARROW ECS is strengthening its teams and is looking for a <b>CRM Functional Analyst</b></p><br><br><p>Key Responsibilities</p><br><br><p><b>Business Analysis & Requirements</b></p><br><br><ul><li>Partner with business stakeholders to understand business processes, challenges, and desired outcomes.</li><li>Lead discovery sessions and translate business requirements into clear functional requirements, user stories, acceptance criteria, and process flows.</li><li>Analyze existing processes and recommend opportunities for simplification, standardization, and automation.</li><li>Facilitate requirement reviews and obtain business stakeholder alignment and sign-off.</li></ul><p><b>Functional Solution Design</b></p><br><br><ul><li>Translate business requirements into scalable CRM functional solutions aligned with enterprise architecture and platform standards.</li><li>Evaluate requirements against existing Salesforce capabilities and recommend configuration-first solutions where appropriate.</li><li>Create functional design documents, business process flows, data mappings, and solution documentation.</li><li>Partner with Solution Architects and technical teams to validate solution feasibility and identify dependencies or impacts.</li><li>Support solution design across Salesforce capabilities including Accounts, Contacts, Leads, Opportunities, Cases, Campaigns, and other custom business processes.</li></ul><p><b>Salesforce & CRM Delivery</b></p><br><br><ul><li>Serve as the functional liaison between business stakeholders and technical delivery teams.</li><li>Support Salesforce configuration and functional validation of new capabilities and enhancements.</li><li>Participate throughout the delivery lifecycle, including discovery, design, development, testing, deployment, and post-production support.</li><li>Support backlog refinement, sprint planning, demonstrations, and release readiness activities.</li><li>Identify functional gaps, dependencies, risks, and impacts across CRM applications and business processes.</li></ul><p><b>Integration & Data</b></p><br><br><ul><li>Define functional requirements for integrations between Salesforce and enterprise applications.</li><li>Work with architecture and integration teams to document data flows, field mappings, business rules, and integration scenarios.</li><li>Support data quality, data governance, migration, cleansing, and validation activities.</li><li>Analyze CRM data and identify opportunities to improve data accuracy, completeness, and usability.</li></ul><p><b>Testing & Quality Assurance</b></p><br><br><ul><li>Develop functional test scenarios and support system integration testing and User Acceptance Testing (UAT).</li><li>Coordinate with business users during UAT, including defect triage, resolution, and retesting.</li><li>Validate delivered solutions against requirements and acceptance criteria prior to production deployment.</li><li>Support regression testing and release validation as needed.</li></ul><p><b>Stakeholder & Delivery Management</b></p><br><br><ul><li>Communicate effectively with business, product, and technical stakeholders across different levels of the organization.</li><li>Provide clear status updates and proactively identify risks, issues, dependencies, and decisions requiring escalation.</li><li>Collaborate with geographically distributed and cross-functional teams.</li><li>Maintain functional documentation and ensure appropriate knowledge transfer to business and support teams.</li></ul>Required Qualifications<ul><li>Bachelor’s degree in Information Technology, Computer Science, Business, or a related field, or equivalent professional experience.</li><li><b>5+ years of experience</b> as a Functional Analyst, Business Analyst, Salesforce Analyst, or similar CRM-focused role.</li><li>Strong hands-on functional knowledge of <b>Salesforce Sales Cloud and/or Service Cloud</b>.</li><li>Strong understanding of CRM concepts and end-to-end sales and customer service processes.</li><li>Experience creating user stories, acceptance criteria, functional specifications, process flows, and data mappings.</li><li>Experience working with Salesforce integrations and enterprise systems.</li><li>Experience supporting UAT, defect management, and production releases.</li><li>Strong analytical, problem-solving, communication, and stakeholder-management skills.</li><li>Experience working in <b>Agile/Scrum delivery environments</b>.</li></ul>Preferred Qualifications<ul><li>Salesforce Administrator, Business Analyst, Sales Cloud Consultant, or Service Cloud Consultant certification.</li><li>Experience working in large-scale, global enterprise Salesforce environments.</li><li>Understanding of Salesforce security, roles, profiles, permission sets, sharing, and data access concepts.</li><li>Experience with Salesforce APIs, middleware, ERP, data platforms, or other enterprise integrations.</li><li>Experience with Jira, Confluence, DevOps/release-management tools, and Agile delivery practices.</li><li>Exposure to Salesforce AI, automation, reporting, dashboards, and analytics capabilities.</li><li>Experience supporting global or multi-region business processes and stakeholder groups.</li></ul><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b> </p><br><br><p>#LI-HL1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Information Technology<br> </div>
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<p>Recherche, conception et développement</p><br><br><p>Data - Data manager</p><br><br><p>NDS Technical Leader F/H</p><br><br><p>CDI</p><br><br><p>Ingénieur & Cadre</p><br><br><p>Temps complet</p><br><br><p>En tant que NDS Technical Leader, vous interviendrez sur l'ensemble de la chaîne applicative pour concevoir, développer et déployer des solutions exploitant des modèles de Data Science et d'Intelligence Artificielle (Data, ML, IA GEN) dans des environnements Cloud ou en OnPremise. Ces applications répondent à des enjeux métier variés, tels que l'automatisation de tâches complexes, l'analyse de données avancée ou l'amélioration de la prise de décision. Vous travaillerez sur des architectures scalables et sécurisées, garantissant la performance et la fiabilité des services. Vous serez le couteau suisse technologique de l'équipe. Vous prototypez en quelques jours ce que d'autres planifient en semaines. Vous aurez également à piloter techniquement une équipe et à la faire grandir.<br>Vos principales missions seront les suivantes :<br>• Avant-vente & expérimentation rapide : Réaliser rapidement des Proof of Concept (PoC) et des Minimum Viable Products (MVP) à partir d'expressions de besoins<br>• Cadrage : qualifier les architectures cibles, identifier les risques techniques, valider les choix de stack, estimer les charges de développement <br>• Build : Concevoir et mettre en œuvre des architectures techniques répondant aux besoins métier, intervenir en mode commando sur les projets critiques, assurer la cohérence technique cross-projets, mettre en place les patterns de code, faire du code review exigeant, débloquer les équipes en difficulté (fire-fighting). Collaborer avec les équipes produit, UX/UI et data science pour garantir une cohérence fonctionnelle et technique.<br>• Recrutement & audits qualité : participer au recrutement des développeurs sur les missions NDS, réaliser des audits de qualité code et d'architecture sur les projets en cours <br>• Agentic AI: explorer et prototyper les usages de l'IA agentique dans le développement logiciel - coding assistants, agents de test automatisé, agents de revue de code, génération d'architectures. Vous contribuez à poser les fondations de l'Agentic AI qui va transformer les pratiques de développement chez SES <br>• Animation technique : développer des patterns et assets réutilisables, coacher les développeurs juniors, alimenter le tech radar NDS, animer des sessions de partage technique</p><br><br><p>De formation BAC+5 scientifique en informatique, développement logiciel avec 5 à 7 ans d'expériences.<br>Vous possédez les compétences techniques suivantes :<br>• Maîtrise d'au moins un langage de développement Back-End : Python, Express ou C#/.NET.<br>• Expérience avec les frameworks Python (FastAPI, Django) et/ou technologies .NET.<br>• Expérience avec un framework Front-End (React, Angular).<br>• Expérience de déploiement et d'administration d'applications sur OpenShift (ROSA).<br>• Maîtrise des processus CI/CD et des outils Git/GitLab.<br>• Une maîtrise des environnements cloud (AWS privilégié), de la containerisation (Docker, Kubernetes), et des pratiques DevOps/GitOps <br>• Une expérience avec au moins deux des domaines suivants : développement web full stack, architecture microservices, intégration de services IA/ML, data pipelines, IoT <br>• Un intérêt pour l'IA agentique appliquée au développement : vous suivez de près les évolutions des coding agents, vous expérimentez, vous voulez comprendre comment l'agentique va redéfinir le métier de développeur <br>• Un leadership technique : vous challengez une architecture, élevez le niveau d'une équipe, et transmettez votre savoir <br>• Connaissances pratiques des Méthodologies Agile (Scrum, SAFe)<br>Compétences de savoir-être recherchées :<br>• Capacité à transformer un besoin métier en solution technique opérationnelle.<br>• Esprit d'analyse et capacité à concevoir des architectures simples et évolutives.<br>• Autonomie et capacité à intervenir sur l'ensemble de la chaîne de valeur, du développement au déploiement.<br>• Capacité à collaborer avec des équipes multidisciplinaires (Data Science, Infrastructure, Produit, UX/UI).<br>• Capacité à travailler avec des interlocuteurs variés dans des environnements complexes.<br>• Forte appétence pour les sujets Data, Intelligence Artificielle et transformation digitale.<br>• Très bonne capacité de communication et d'animation,<br>• Autonomie, curiosité technique et sens de l'initiative<br>Expérience sur les sujets suivants serait un plus :<br>• Intelligence Artificielle Générative (LLM, LiteLLM, RAG).<br>• Expériences industrielles dans le domaine aéro/défense ou des transports seraient un +</p><br><br><br> </div>
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<b>Position:</b>Azure Integration Engineer (A2A/B2B) Mid/Senior<br><br><b>Job Description:</b><p><b>About Us</b><br>We are a global organization committed to delivering reliable, scalable, and innovative technology solutions that connect people, systems, and business processes. Our Global Integration team plays a critical role in enabling seamless data exchange and collaboration across applications, partners, and business functions worldwide. We foster a culture of ownership, continuous improvement, and engineering excellence, where team members are empowered to make an impact and drive meaningful change.</p><br><br><b>About the Role</b><p>We are seeking an experienced <b>Azure Integration Engineer</b> to join our Global Integration team. This is a hands-on engineering role focused on designing, developing, and supporting enterprise integration solutions across both Application-to-Application (A2A) and Business-to-Business (B2B) environments.</p><br><br><p>In this role, you will leverage Azure Integration Services to build secure, scalable, and resilient integration solutions that support key business initiatives. Working closely with business stakeholders, solution architects, developers, and external partners, you will translate complex requirements into production-ready integrations while ensuring alignment with enterprise standards and best practices.</p><br><br><b>Key Responsibilities</b><ul><li>Design, develop, and maintain A2A and B2B integration solutions using Azure Integration Services.</li><li>Build and support integrations utilizing: Azure Logic Apps Azure API Management (APIM) Azure Service Bus Azure Integration Account</li><li>Develop APIs, workflows, messaging solutions, and event-driven integrations.</li><li>Translate business requirements into robust technical designs and scalable integration solutions.</li><li>Ensure compliance with enterprise integration patterns, governance, and architecture standards.</li><li>Participate in code reviews and provide technical guidance to development teams.</li><li>Troubleshoot, resolve, and support production integration issues to maintain high service availability.</li><li>Collaborate with cross-functional teams to successfully deliver integration projects.</li><li>Support deployment activities, monitoring, incident management, and continuous improvement initiatives.</li><li>Contribute to technical documentation, knowledge sharing, and integration framework enhancements.</li></ul><br><b>Who We're Looking For</b><p>You are a hands-on integration professional who enjoys solving complex technical challenges and building high-quality solutions. You combine strong technical expertise with a proactive, ownership-driven approach and are comfortable working in a collaborative global environment.</p><br><br><p><b>Required Qualifications & Experience</b></p><br><br><ul><li>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.</li><li>5+ years of hands-on experience in integration development.</li><li>Strong experience with: Azure Logic Apps Azure API Management (APIM) Azure Service Bus Azure Integration Account</li><li>Proven experience designing and implementing both A2A and B2B integrations.</li><li>Strong understanding of enterprise integration architecture and integration patterns.</li><li>Experience developing: RESTful APIs Messaging-based integrations Event-driven solutions Asynchronous processing frameworks</li><li>Strong troubleshooting, debugging, and production support capabilities.</li><li>Experience working within Agile delivery environments.</li></ul><br><b>Technical Skills</b><p><b>Required</b></p><br><br><ul><li>Azure Logic Apps</li><li>Azure API Management (APIM)</li><li>Azure Service Bus</li><li>REST APIs</li><li>JSON/XML</li><li>Event-Driven Architecture</li><li>Messaging Patterns</li><li>Integration Design</li></ul><p><b>Preferred</b></p><br><br><ul><li>EDI/X12/EDIFACT</li><li>AS2</li><li>Azure Integration Account</li><li>Azure DevOps</li><li>Application Insights</li><li>Azure Monitor</li></ul><br><p><b>Personal Attributes</b></p><br><br><ul><li>Strong sense of ownership and accountability.</li><li>Passion for delivering reliable and high-quality solutions.</li><li>Self-motivated, hands-on, and results-oriented.</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication and stakeholder management abilities.</li><li>Ability to work independently while collaborating effectively within a global team.</li><li>Commitment to engineering best practices, continuous learning, and continuous improvement.</li></ul><br><p><b>What's In It For You</b></p><br><br><ul><li>Opportunity to work on enterprise-scale integration projects with global impact.</li><li>Exposure to modern Azure cloud technologies and integration platforms.</li><li>Collaborative and inclusive team environment with opportunities to learn from experienced professionals.</li><li>The ability to influence integration standards, frameworks, and best practices across the organization.</li><li>A culture that values innovation, ownership, and continuous professional development.</li><li>The chance to work with global stakeholders and contribute to business-critical technology initiatives.</li></ul><br><p>#LI-FR2</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Information Technology<br> </div>
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<span>Please submit your CV in English and indicate your level of English proficiency.<br> Mindrift connects specialists with project-based AI opportunities for leading tech companies, focused on testing, evaluating, and improving AI systems.<br> Participation is project-based, not permanent employment.<br> About the Role You’ll design coding tasks that challenge frontier AI coding agents.<br> Each task is a self-contained Docker environment with a broken piece of software; an AI agent attempts the fix; automated tests verify the outcome.<br> Your deliverable is the full task package: broken code, tests, instructions, and a reference solution proving the task is solvable.<br> Responsibilities : Invent a realistic developer scenario — a real bug, a broken ETL, a missing feature — not a toy problem.<br> Build a reproducible Docker environment with pinned dependencies.<br> Write a pytest that verifies outcomes, not specific commands — deterministic, non-flaky, and does not leak the fix.<br> Write an instruction.<br>md that reads like a Jira ticket a developer would receive.<br> Write a reference solve.<br>sh proving the task is solvable.<br> Calibrate difficulty so current state-of-the-art agents solve the task 20–60% of the time.<br> Iterate based on feedback from expert QA reviewers.<br> Later: review other authors’ tasks as a QA reviewer.<br> Not in scope Data labeling, prompt engineering.<br> Production code to ship — you design problems and verification for AI agents.<br> Leetcode puzzles — scenarios must look like real developer work.<br> Not every candidate task ships — quality over quantity.<br> Requirements 3+ years of production software development in one backend stack — Python, Go, Node.<br>js, Java, or Rust.<br> Depth in one stack beats breadth.<br> Python + pytest fluency — required regardless of primary stack.<br> The task harness is pytest-based even when the broken app is in another language.<br> Fixtures, parametrize, monkeypatch, timeouts, conftest.<br>py. Docker authoring — reproducible Dockerfiles, pinned dependencies, multi-stage builds when needed, non-root user.<br> Linux & Bash — comfort debugging inside containers (strace, lsof, journalctl); shell beyond set -euo pipefail.<br> AI coding agent experience — Claude Code, Cursor, Roo Code, or similar, on non-trivial work.<br> You can cite a specific time the AI was confidently wrong and how you caught it.<br> English — B2+ written.<br> Not a fit Data Science, ML, or Computer Vision engineers without backend-engineering output.<br> Manual QA testers without automation or test authoring.<br> Frontend-only, low-code / no-code, IT Support, or Business Analysts.<br> Engineers who have never written pytest from scratch.<br> Junior, intern, or assistant as the most recent role.<br> Preferred qualifications Domain depth in Security, System Administration (nginx / systemd / cron), Scientific Computing (NumPy / PyTorch / SciPy), DevOps, or Git internals.<br> Modern Python tooling (uv, poetry, pyproject.<br>toml). Coverage tooling (pytest-cov, coverage.<br>py, gcov, llvm-cov, kcov).<br> Fuzzing or property-based testing (Hypothesis).<br> Prior contribution to agent-evaluation benchmarks or related frameworks.<br> Process Apply → Pass qualification (90-minute sample-task screen + short behavioral interview) → Join a project → Complete tasks → Get paid.<br> Time commitment Onboarding: ~10 hours per first task.<br> Steady state: ~5 hours per task, 2–4 parallel tasks per author.<br> Realistic weekly load: 8–20 hours.<br> Higher volume available for top performers.<br> You choose when and how to contribute; tasks must be submitted by the deadline and meet acceptance criteria.<br> Compensation: Paid contributions, rates up to $35/hour *.<br> Task-based compensation equivalent to hourly rate, depending on performance and volume.<br> Some projects include incentive payments.<br> *Rates vary based on expertise, skills assessment, location, project needs, and other factors.<br> Higher rates may be provided to highly specialized experts.<br> Lower rates may apply during onboarding or non-core project phases.<br> Payment details are shared per project.<br> Apply Submit your CV via the Mindrift platform.<br> Indicate your English level, note this role (Software Engineering Evaluation Specialist — Terminal Bench), and include a GitHub profile link if available.<br></span> </div>
<p>YOUR MISSION:</p><p><br></p><p> Reporting to the Digital Workplace Department, you will collaborate closely with the Service Delivery Manager and the architect.</p><p><br></p><p>DWP, the cybersecurity teams, the Project Office, and our industry partners.</p><p>Your responsibilities cover four main pillars:</p><p>1. Technical management of the M365 platform:</p><p>• Governance of the M365 environment (Exchange Online, SharePoint, Teams, OneDrive, Entra ID)</p><p>• Lifecycle management: identities, groups, licenses, external shares</p><p>• Monitoring and continuous improvement of service quality (via Nexthink Infinity, Microsoft Analytics,</p><p>Graph/PowerShell logs, etc.)</p><p>• Integration of generative AI solutions (Microsoft Copilot, RAG with Graph API or Azure OpenAI) to</p><p>improve usability</p><p>• Standardization and optimization of usability: site templates, Teams templates, retention policies, etc.</p><p>• Definition and maintenance of Group M365 standards (use cases, configurations, technical patterns).</p><p>• Proactive reduction of functional and technical fragmentation.</p><p>• Active contribution to decisions regarding the balance between local needs and Group models.</p><p>• Value-driven management & indicators</p><p>o Monitoring the actual adoption of collaborative and AI practices. Contribution to indicators:</p><p>▪ user experience quality (Nexthink), service adoption,</p><p>▪ operational efficiency, reduction of pain points.</p><p>o Participation in a value-driven management approach, not solely based on technology.</p><p>2. Industrialization & Automation:</p><p>• Development of advanced PowerShell scripts to automate recurring operations</p><p>• Use of Microsoft Graph API, Logic Apps, and Power Automate to orchestrate intelligent workflows</p><p>• Industrialization of technical tasks (provisioning, cleanup, reporting, deprovisioning)</p><p>• Contribution to CI/CD pipelines for M365 artifacts (runbooks, Logic App flows, Power</p><p>Platform connectors)</p><p>• Integration with ServiceNow (ITSM process automation): runbooks, service catalogs</p><p>• Leveraging Nexthink data (collaborative use, user experience quality) to drive the</p><p>improvement roadmap</p><p>3. Operations Support & Managed Service Provider Relationship Management:</p><p>DWP – M365 Tech Lead – Job Description</p><p>• Contribution to operational governance: participation in committees (run, security, project)</p><p>• Management of offshore activities (level 2/3 support, task delegation)</p><p>• Analysis of major incidents, remediation plans, and post-mortem reviews</p><p>• Production and updating of KPIs / Service SLAs and performance dashboards</p><p>4. Cross-functional technical expertise & technology monitoring:</p><p>• Expert advisor on Smart Collaboration technologies</p><p>• Analysis of technical risks related to security/GDPR/compliance projects</p><p>• Participation in architectural choices, definition of technical patterns</p><p>• Continuous monitoring of M365 innovations (evolution and new services)</p><p>5. Industrialization, automation & MANHATTAN program:</p><p>• Contribution to the OVERLORD/MANHATTAN Automation Hub:</p><p>o automation of user journeys (onboarding, lifecycle, provisioning),</p><p>o orchestration via Graph API, Logic Apps, Power Automate, Azure Functions,</p><p>o strong integration with ServiceNow (catalog, runbooks, ITSM automation).</p><p>• “Automation by design” approach for new M365 services.</p><p>6. Transformation of uses:</p><p>• Deployment and integration of generative AI solutions as a tool for transforming daily work.</p><p>• Contribution to Reinvent/Adopt use cases (task automation, decision support, knowledge</p><p>access).</p><p>• Collaboration with the security, data, and AI Factory teams on controlled use cases.</p><p>DWP – Tech Lead M365 – Job Description</p><p>Required Technical Skills</p><p>• Ability to challenge the existing system and propose simplifications.</p><p>• Product/service platform culture.</p><p>• Ability to work in a transformation context, with discipline and prioritization.</p><p>• Comfort in complex, multi-stakeholder, multi-country environments.</p><p>Skills:</p><p>Microsoft 365 environment; Expertise in Exchange Online, SharePoint, Teams, OneDrive, Entra ID;</p><p>Scripting and DevOps</p><p>; Automation;</p><p>Observability</p><p>; ITSM;</p><p>Security and compliance.</p><p>Desired profile:</p><p>Advanced PowerShell, Microsoft Graph API, Logic Apps, Power Automate;</p><p>Runbook design, deployment of automated workflows;</p><p>Nexthink Infinity, Power BI, Microsoft monitoring tools;</p><p>Knowledge of ServiceNow workflows (integration, automation);</p><p>RBAC, MFA, DLP, classification, audit, Zero Trust;</p><p>Professional English (reading, writing, speaking) essential.</p><p>Beyond technical expertise, we are looking for someone capable of leading a transformation,</p><p>industrialization, and automation trajectory, and actively contributing to the modernization of</p><p>the Group's IT and collaborative practices.</p><p>• Higher education (Master's degree or equivalent) in computer science</p><p>• Proven experience in the administration and evolution of the Microsoft 365 platform in a</p><p>complex environment</p><p>• Strong organizational skills, rigor, and ability to work in a cross-functional team (offshore/onshore)</p><p>• Essential developer background (scripting, APIs, CI/CD)</p><p>• Curiosity, autonomy, analytical skills, and proactive approach</p><p>• Strong interest in staying up-to-date with technological advancements (Cloud, generative AI, automation)</p><p>Additional qualifications that will make a difference</p><p>: • Experience integrating or using Microsoft Copilot, Syntex, or Azure AI services</p><p>• Proficiency with Nexthink Infinity for managing user experience</p><p>• Knowledge of ServiceNow (ITSM, automation, catalog management)</p><p>• Active participation in large-scale industrialization or migration projects</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
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<p><strong>Publication date :</strong> Oct 15, 2026, 12:00AM</p><br><br><p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br><p><strong>Contexte du poste</strong><br>Vous intervenez sur des projets d’industrialisation, d’automatisation et d’exploitation d’environnements Cloud, hybrides et on-premises.<br>Votre rôle consiste à fiabiliser les processus de livraison, automatiser les infrastructures et accompagner les équipes dans la mise en œuvre de plateformes sécurisées, performantes et maintenables.</p><br><br><p><br><strong>Responsabilités principales</strong><br>•Concevoir, maintenir et optimiser les pipelines CI/CD.<br>•Industrialiser les déploiements applicatifs et infrastructurels.<br>•Développer et maintenir des modules d’Infrastructure as Code.<br>•Automatiser les opérations d’administration avec Terraform, Ansible ou des outils équivalents.<br>•Administrer et exploiter des environnements Linux, Cloud, hybrides et on-premises.<br>•Déployer et maintenir des applications sur des plateformes conteneurisées.<br>•Administrer des clusters Kubernetes et des environnements Docker.<br>•Administrer et maintenir les plateformes Keycloak.<br>•Configurer les realms, clients, groupes, rôles et politiques d’accès.<br>•Mettre en œuvre des mécanismes de SSO, de fédération d’identité et d’authentification centralisée.<br>•Intégrer Keycloak avec les applications, les API, les plateformes techniques et les annuaires d’entreprise.<br>•Automatiser le déploiement et la configuration de Keycloak avec Terraform, Ansible ou les pipelines CI/CD.<br>•Mettre en œuvre les solutions de supervision, de centralisation des logs et d’alerting.<br>•Participer à la définition et à l’application des politiques de sécurité.<br>•Gérer les rôles, les accès, les habilitations, les secrets et les certificats.<br>•Mettre en place des procédures de rollback, de sauvegarde et de reprise après incident.<br>•Analyser les incidents de production et contribuer à la résolution des problèmes complexes.<br>•Suivre la performance, la capacité, la disponibilité et les coûts d’exploitation.<br>•Rédiger les normes, procédures, dossiers techniques et runbooks.<br>•Accompagner les profils juniors et partager les bonnes pratiques.<br>•Participer à l’intégration de services de données, d’API et de solutions d’intelligence artificielle.<br></p><br><br><p><strong>Compétences techniques attendues</strong><br>•Environ 4 ans d’expérience dans un rôle DevOps ou infrastructure.<br>•Expérience confirmée sur des environnements Cloud, hybrides et on-premises.<br>•Bonne maîtrise de Terraform, Git et des outils CI/CD.<br>•Expérience pratique de Kubernetes et Docker.<br>•Bonne connaissance d’Ansible.<br>•Maîtrise des environnements Linux et des principes réseaux.<br>•Bonne maîtrise de Keycloak en environnement de production.<br>•Expérience des protocoles OAuth 2.0, OpenID Connect, SAML et JWT.<br>•Expérience de l’intégration avec LDAP, Active Directory ou un annuaire équivalent.<br>•Expérience avec les outils de monitoring, de logging et d’observabilité.<br>•Bonne compréhension de la sécurité des infrastructures : gestion des identités et des accès ;gestion des secrets ; certificats ; chiffrement ; segmentation réseau ; gestion des vulnérabilités.<br>•Connaissances en bases de données, SQL, stockage et sauvegarde.<br>•Expérience en scripting avec Python, Shell ou autres.<br>•Connaissance des pratiques DevSecOps, de la gestion des vulnérabilités et de la conformité.<br>•Compréhension des enjeux de haute disponibilité, de résilience et de reprise après incident.<br>•Connaissance des architectures distribuées et des échanges entre environnements Cloud et on-premises.</p><br><br><p><strong>Profil recherché</strong><br>•Formation Bac+5 en informatique, systèmes ou équivalent.<br>•Capacité à intervenir de manière autonome sur des environnements de développement et de production.<br>•Esprit d’analyse, sens de la fiabilité et culture de l’automatisation.<br>•Bon relationnel pour collaborer avec les équipes de développement, sécurité, réseau, infrastructure et architecture.<br>•Capacité à transmettre ses connaissances et à accompagner les profils moins expérimentés.<br>•Sens du service et aptitude à intervenir sur des incidents de production.<br>•Anglais professionnel écrit et oral.<br></p><br><br><p>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br><p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br><p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
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<p><strong>Publication date :</strong> Aug 28, 2026, 12:00AM</p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Lorsque vous êtes prêt, Orange Business est là pour vous accompagner !<br>Nous sommes un intégrateur réseau et digital qui comprend l’ensemble de la chaîne de valeur du monde numérique, permettant à nos clients de se concentrer sur les initiatives stratégiques qui façonnent leur activité.<br>Chaque jour, vous collaborerez avec une équipe dédiée à fournir des solutions globales, cohérentes et durables, où que nos clients opèrent. Avec plus de 30 000 salariés en Asie, dans les Amériques, en Afrique et en Europe, nous offrons un environnement dynamique pour développer et perfectionner vos compétences dans un secteur riche en défis et opportunités passionnants.</p><br><br>À propos du rôle<p>La direction <span><strong>Telco Cloud</strong></span>joue un rôle clé : elle met en œuvre de nombreux points de présence (« Point Of Presence »). La virtualisation et la conteneurisation sont au cœur de la stratégie d'Orange.</p><br><br><p>La mission de notre équipe «<span><strong>Telco Cloud Infrastructure</strong></span>» (TCI) est de concevoir et faire évoluer des infrastructures IaaS et CaaS.</p><br><br><p>En tant que membre de l'équipe TCI, votre rôle consistera à faire le design d'infrastructure, de tester les solutions proposées, de les intégrer pour déploiement en production, et de les faire évoluer pour répondre aux besoins des métiers et clients.</p><br><br><br><p><strong>Activités principales</strong></p><br><br><ul><li><span>Concevoir l'infrastructure nécessaire à la virtualisation des réseaux en respectant les standards de performance et de sécurité.</span></li><li><span>Évaluer, tester et intégrer de nouvelles solutions en vue de leur déploiement en production.</span></li><li><span>Collaborer avec les équipes métiers pour comprendre leurs besoins et proposer des évolutions adéquates des infrastructures.</span></li><li><span>Garantir la disponibilité et la performance des infrastructures et services virtualisés.</span></li><li><span>Participer à la documentation et à la formalisation des processus et des bonnes pratiques.</span></li></ul><br><p><strong>Pourquoi devenir Ingénieur d'Infrastructure de Virtualisation Réseau</strong></p><br><br><br><p>Ce poste offre la possibilité de travailler dans un environnement stimulant et en constante évolution. Vous collaborerez avec des équipes talentueuses et passionnées. Vous aurez une réelle contribution à la transformation d’Orange et aux services de demain.</p><br><br><br><p><strong>Opportunités pour Ingénieur d'Infrastructure de Virtualisation Réseau</strong></p><br><br><br><p>En intégrant l’équipe TCI, vous aurez l’opportunité de devenir expert référent sur les technologies de Cloud et sur leur mise en œuvre à grande échelle dans un contexte international.</p><br><br>À propos de vous<p>Vous avez un diplôme d'ingénieur ou équivalent dans le domaine des télécommunications, de l'informatique ou d'un domaine connexe.</p><br><br><p><strong>Compétences techniques :</strong></p><br><br><ul><li><span>Vous possédez une expérience dans la conception et le déploiement d'infrastructures SDN POP, garantissant des opérations optimales.</span></li><li><span>Vous avez une connaissance approfondie des technologies et des outils de virtualisation ainsi que des environnements de cloud privé.</span></li><li><span>Vous maîtrisez les principes et outils DevOps, facilitant ainsi une intégration continue et des déploiements efficaces.</span></li><li><span>Vous possédez une solide compréhension des réseaux IP, essentielle pour assurer une performance optimale des services.</span></li><li><span>Vous restez informé des dernières tendances technologiques dans le domaine des technologies Cloud.</span></li></ul><p><strong>Compétences transverses :</strong></p><br><br><ul><li><span>Votre capacité à travailler de manière autonome tout en favorisant la collaboration avec des équipes internes et externes sera essentielle pour ce rôle.</span></li><li><span>Vous démontrez d'excellentes compétences en communication, cruciales pour partager vos idées et résoudre des problèmes complexes.</span></li><li><span>Votre adaptabilité dans un environnement international (langue anglaise) et multiculturel vous permettra de vous épanouir au sein d'Orange.</span></li><li><span>Votre sens du résultat et votre esprit d'équipe favoriseront une dynamique de travail collaborative et innovante.</span></li><li><span>Vous êtes reconnu pour votre détermination et votre goût du défi, vous permettant de naviguer à travers les évolutions technologiques.</span></li></ul><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>Informations supplémentaires<p><strong>• Opportunités mondiales:</strong> Travailler au sein d’équipes multinationales avec la possibilité de collaborer avec des collègues et des clients du monde entier..<br><strong>• Environnement de travail flexible:</strong> Horaires flexibles et possibilité de combiner travail au bureau et à domicile (modalités hybrides).<br><strong>• Développement professionnel:</strong> Programmes de formation et opportunités de montée en compétences ou de reconversion.<br><strong>• Évolution de carrière:</strong> Possibilités de progression interne et de mobilité au sein d’Orange.<br><strong>• Culture bienveillante et audacieuse:</strong> Programmes de santé et de bien-être, initiatives en faveur de la diversité et de l’inclusion, actions de Responsabilité Sociétale des Entreprises (RSE) et événements de lien avec les salariés.<br><strong>• Programmes de récompenses:</strong> Programme de parrainage.</p><br><br>Égalité des chances en matière d'emploi<p>Quel que soit votre âge, votre identité de genre, votre origine ethnique, votre religion/croyance, votre orientation sexuelle, votre situation matrimoniale, votre neurotype, votre handicap, votre statut de vétéran ou votre apparence, nous encourageons la diversité au sein de nos équipes, car elle constitue une force pour le collectif et un vecteur d’innovation. Le groupe Orange est une entreprise inclusive et égalitaire : n’hésitez pas à nous faire part de vos besoins spécifiques.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Publication date :</strong> Oct 01, 2026, 12:00AM</p><br><br>Vidéo EVP<br>Déclaration de mission de l'entreprise<p>Join us at Orange Business!</p><br><br><p>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><br><br><p>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>À propos du rôle<p>As a Data Engineer, you will be responsible for designing, developing, and maintaining scalable data pipelines and architectures to support the organization’s data strategy. Your primary focus will be on enabling enrichment needed by use cases on both cloud & non-cloud based data platform, help optimizing data ingestion, processing, and storage jobs, and ensuring data quality and security. Develop high-quality enablers & modules to enrich objectfs from data place in a datamesh model.</p><br><br>You will work closely with cross-functional teams to implement end-to-end data solutions, automate workflows, and enable data-driven decision-making.<br>Your key responsibilities include:<br>Developing and maintaining data pipelines for ingestion, transformation, modeling, and warehousing using technologies such as Hadoop, Spark, Kafka, NiFi, and cloud platforms like Azure, AWS, or Google Cloud.<br>Leading the migration of data use cases from existing on-prem Big Data platform to cloud Azure-based Big Data platform.<br>Defining detailed technical specifications based on user stories.<br>Designing strategies for data collection, processing, and visualization, ensuring optimal performance and scalability.<br>Automating data workflows and deploying them in DevOps environments.<br>Managing real-time streaming and batch processing modes based on use case requirements.<br>Expertly designing and implementing data cubes for efficient data aggregation and analysis.<br>Developing and optimizing complex SQL queries for data extraction, transformation, and loading (ETL) processes.<br>Optimizing data ingestion and query performance on distributed data lakes and SQL engines.<br>Ensuring the quality, security, and compliance of data solutions.<br>Documenting technical specifications and maintaining operational documentation.<br>Providing technical support and troubleshooting for data pipelines and solutions.<br>Staying updated with the latest Big Data and cloud technologies, and mentoring team members.<br>Developing and maintaining data pipelines within Microsoft Fabric.<br>Creating interactive dashboards and reports using Power BI to visualize data insights.<br>À propos de vous<p><br>Professional Skills:<br>Proven experience in managing large-scale data engineering projects within Big Data ecosystems.<br>Deep understanding of Hadoop components (HDFS, Hive, YARN, NiFi, Oozie, Kafka).<br>Expert-level proficiency in SQL, including advanced query optimization techniques and stored procedure development.<br>Strong proficiency in Spark (Scala, Python, Java) for data processing.<br>Extensive experience in designing and implementing data cubes for OLAP (Online Analytical Processing).<br>Hands-on experience with cloud platforms such as Azure (Data Factory, Synapse, Power BI), AWS, or Google Cloud.<br>Solid knowledge of data modeling and API integration.<br>Familiarity with container orchestration tools like Kubernetes.<br>Ability to analyze complex data workflows, troubleshoot issues, and optimize performance.<br>Good scripting skills in Linux environments for automation and administration.<br>Experience with Microsoft Fabric, including data integration, data warehousing, and data analytics capabilities.<br>Proficiency in creating and deploying Power BI dashboards and reports, including data modeling, DAX calculations, and data visualization techniques.<br>Soft Skills:<br>Excellent communication skills in both English and French, with the ability to collaborate effectively across diverse teams.<br>Strong analytical and problem-solving mindset, with a curiosity for exploring new technologies.<br>Autonomous, rigorous, and well-organized, capable of managing multiple priorities.<br>Proactive and innovative, with a focus on continuous improvement.<br>Ability to adapt to changing project requirements and work in a fast-paced environment.<br>Strong documentation skills and a commitment to maintaining high-quality technical records.<br>Ideal Profile:<br>Successful track record in data engineering within complex, distributed environments.<br>Experience working in agile teams and participating in data migration projects.<br>Proven ability to design, develop, and deploy data cubes and Power BI dashboards for business intelligence.<br>Experience building end-to-end data solutions using Microsoft Fabric and Power BI.<br>Passion for Big Data, cloud computing, and emerging data technologies.<br>You bring rigor, passion for challenges, and determination. You seek the opportunity to expand your expertise, achieve your goals, and thrive.</p><br><br><p>You bring a can-do attitude, tackle challenges head-on and challenge the status quo with new and innovative ideas.</p><br><br>Informations supplémentaires<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Égalité des chances en matière d'emploi<p>Regardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.</p><br><br>Récompenses..<p> At Orange, only your skills matter.
</p><br><br>
<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
</p><br><br><br> </div>
<h2 class="h5">Job description</h2>
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<p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.</i></p><br><br><br><p><span>Job Category</span></p><br><br>Customer Success<br><p><span>Job Details</span></p><br><br><br><p><span><b><b>About Salesforce</b></b></span></p><br><br><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.</p><br><br><br><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.</p><br><br><br><br><br>Marketing Cloud & Data 360 Solution Architect<br>DEPARTMENT DESCRIPTION<br><p>Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for execution of change programs. We rely on our team's expertise and specialisms to engage with executive-level customers to agree on specific business goals and actions to ignite the full value of Salesforce. Our approach considers people, process, and technology — and a successful engagement includes recommendations to the business for change to support deeper, more relevant use of the Salesforce platform.<br></p><br><br>OVERVIEW OF THE ROLE<br><p>Salesforce is currently seeking a <b>Marketing Cloud & Data 360 Solution Architect</b> to join our Professional Services team within Professional Services. This role is centered on being a "Data & Engagement" subject matter expert, leading the design and implementation of enterprise-grade customer engagement and data management solutions. <b>Marketing Cloud and Data 360 expertise is required</b> (similar Martech and CDP expertise is also acceptable), to drive cross-cloud success and unlock enterprise AI and personalization use cases. Deeper Data 360 specialization is considered a plus on top of this core requirement.<br>The Solution Architect is responsible for architecting scalable, data-driven engagement solutions across enterprise landscapes, ensuring customer data is unified, governed, and activated effectively across channels. You will work closely with Project Managers and Technical Architects to ensure on-time, fully functioning integrations. The ideal candidate thrives in an entrepreneurial atmosphere, communicates tactfully with business operations, and effectively designs, tests, and deploys complex marketing and data solutions. You must be an excellent communicator who can tailor delivery to a variety of audiences.<br></p><br><br>YOUR IMPACT<br><p>Through our extended onboarding program of formal certification, internal training, knowledge transfer, hands-on experience and closely working with other Consultants, Architects and Project Managers you will become a Salesforce Domain Authority at the forefront of our offerings, delivering outstanding customer success.<br></p><br><br><ul><li><b>Become a Trusted SME:</b> Act as the primary authority for Marketing Cloud and Data 360 to support project delivery, including how data and engagement architecture relate to the success of Agentforce and AI-driven personalization.</li><li><b>Strategic Design:</b> Drive the creation of application and technical design documents (Blueprints/FSD) which leverage Salesforce best practices and effectively integrate Salesforce into the customer's infrastructure.</li><li><b>Unified Customer Engagement:</b> Design and guide customer's enterprise data and engagement architecture, highlighting the importance of Data Governance, consent management, and ensuring solutions adhere to security and privacy regulations.</li><li><b>Technical Excellence:</b> Provide guidance on integration development best practices, Enterprise Architecture standards, and environment management. Lead code reviews and define coding standards (SQL, SSJS, AMPScript).</li><li><b>Stakeholder Management:</b> Facilitate and influence Executive Customer stakeholders while aligning technology strategy to business value and ROI.</li><li><b>Risk Mitigation:</b> Troubleshoot key customer implementation issues and demonstrate the ability to drive to a successful resolution through proactive risk management.<br></li></ul>REQUIRED QUALIFICATIONS<br><ul><li><b>Fluent in English and French <br>Marketing Cloud and Data 360 Expertise:</b> Direct, hands-on experience designing and configuring Marketing Cloud (Email Studio, Journey Builder, Automation Studio) and Data 360 — Ingestion, Unified Profile, Insights, and Activation — and how they integrate . Equivalent experience with a similar Martech or CDP platform is also acceptable.</li><li><b>Martech Expertise</b> : Deep expertise of Martech Ecosysem, Customer journey orchestration, Digital campaign management and Optimization</li><li><b>Architectural Proficiency:</b> Solid understanding of system designs and integration patterns, data modeling, MDM, development Lifecycle and Deployment (DevOps)</li><li><b>Solution Documentation:</b> Ability to clearly and articulately document solutions, including data flows, engineering flowcharts, and technical artifacts.</li><li><b>Requirement Translation:</b> Ability to create a solution based on client requirements and map business processes into our technical product suite.</li><li><b>Cross-Cloud Integration:</b> Knowledge of API patterns (REST/SOAP) and experience integrating Salesforce with different business systems (ETL, CRM, data lakes).</li><li><b>Technical Leadership:</b> Lead inter-team meetings on technical and business challenges; conduct solutions testing and validation.</li><li><b>Mobility:</b> Travel to client sites for onsite discovery and solutions presentations (estimated 25%-50%).</li><li><b>Education:</b> Engineering School Degree or equivalent relevant experience required.<br></li></ul>PREFERRED<br><ul><li><b>Marketing Cloud Expertise</b> : 6+ Years of direct experience with Marketing Cloud, including designing and building multi-channel journeys, increase customer engagement and optimize campaigns ROI.</li><li><b>Data 360 Mastery:</b> 2+ years of direct experience with Data 360, including advanced Unified Profile and Activation design.</li><li><b>AI :</b> Familiarity with Agentforce</li><li><b>Strategic Communication:</b> Excellent written, verbal, and visual communication skills, able to present complex concepts at both tactical and executive levels.</li><li><b>Data Background:</b> 6+ years in marketing technology or data architecture consulting, with a focus on relational data models and SQL.</li><li><b>Ecosystem Knowledge:</b> Familiarity with external data platforms (e.g., Snowflake, Databricks, AWS, GCP) and functional domains such as Finance, Telco, or Retail.</li><li><b>Certifications:</b><ul><li><b>Highly Regarded:</b> Salesforce Certified Marketing Cloud Consultant and/or Marketing Cloud Developer.</li><li><b>Preferred:</b> Salesforce Certified Data 360 Consultant, Marketing Cloud Email Specialist, Marketing Cloud Administrator.</li></ul></li><li><b>Adaptability:</b> Ability to work independently in a fast-paced, fluid environment and remain "scrappy" as we scale and evolve our team.</li></ul><br><p><u>Please be aware that all interviews will take place on-site at our Casablanca office</u></p><br><br><br><br><br><br><p><span>Unleash Your Potential</span></p><br><br><p><span>When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and</span><i>be your best</i><span>, and our AI agents accelerate your impact so you can</span><i>do your best</i><span>. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.</span></p><br><br><br><p><span>Accommodations</span></p><br><br><p><span>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this </span><span><u><span>Accommodations Request Form</span></u></span><span>.</span></p><br><br><br><p><span>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our </span><span><u><span>Candidate Privacy Statement</span></u></span><span> for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.</span></p><br><br><br><br><p><span>Posting Statement</span></p><br><br><p><span><span>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. </span></span>Know your rights: workplace discrimination is illegal.<span><span> Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.</span></span></p><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br><br> </div>
<div>
<p> <strong>JOB SUMMARY</strong> </p>
<p>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p>
<p> </p>
<p> <strong>CANDIDATE PROFILE </strong> </p>
<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.</p>
<p> </p>
<p> <strong>CORE WORK ACTIVITIES</strong> </p>
<p> <strong>Managing Day-to-Day Operations</strong> </p>
<p> Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution.</p>
<p> Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.</p>
<p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p>
<p> Develops and oversees an order and purchase strategy for equipment and supplies.</p>
<p> Supervises an effective monthly self-inspection program.</p>
<p> <strong>Developing and Maintaining Food and Beverage/Culinary Goals</strong> </p>
<p> Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</p>
<p> Reviews financial reports and statements to determine how food and beverage is performing against budget.</p>
<p> Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.</p>
<p> Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance.</p>
<p> Establishes challenging, realistic and obtainable goals to guide operation and performance.</p>
<p> <strong>Developing and Maintaining Budgets</strong> </p>
<p> Develops and manages food and beverage budget.</p>
<p> Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.</p>
<p> Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.</p>
<p> Focuses on maintaining profit margins without compromising guest or employee satisfaction.</p>
<p> <strong>Leading Food and Beverage/Culinary Team</strong> </p>
<p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p>
<p> Encourages and builds mutual trust, respect, and cooperation among team members.</p>
<p> Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</p>
<p> Serves as a role model to demonstrate appropriate behaviors.</p>
<p> Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</p>
<p> Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.</p>
<p> Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</p>
<p> Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.</p>
<p> Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</p>
<p> Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.</p>
<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Provides services that are above and beyond for customer satisfaction and retention.</p>
<p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p>
<p> Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.</p>
<p> Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</p>
<p> Empowers employees to provide excellent guest service.</p>
<p> Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.</p>
<p> Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.</p>
<p> <strong>Managing and Conducting Human Resource Activities</strong> </p>
<p> Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</p>
<p> Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).</p>
<p> Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</p>
<p> Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</p>
<p> Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.</p>
</div>
<div>
</div>
<p><br></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Develops and oversees an order and purchase strategy for equipment and supplies.<br>• Supervises an effective monthly self-inspection program.<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how food and beverage is performing against budget.<br>• Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>Developing and Maintaining Budgets<br>• Develops and manages food and beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Develops and oversees an order and purchase strategy for equipment and supplies.<br>• Supervises an effective monthly self-inspection program.<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how food and beverage is performing against budget.<br>• Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>Developing and Maintaining Budgets<br>• Develops and manages food and beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Responsible for food and beverage daily operations, including Culinary, Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand’s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees and provides a return on investment.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 6 years experience in food and beverage, culinary, event management, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in food and beverage, culinary, event management, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Day-to-Day Operations<br>• Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Supervises daily food and beverage shift operation and ensures compliance with all policies, standards and procedures.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Develops and oversees an order and purchase strategy for equipment and supplies.<br>• Supervises an effective monthly self-inspection program.<br>Developing and Maintaining Food and Beverage/Culinary Goals<br>• Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.<br>• Reviews financial reports and statements to determine how food and beverage is performing against budget.<br>• Makes recommendations for funding of food and beverage equipment and renovations in accordance with brand business strategy.<br>• Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>Developing and Maintaining Budgets<br>• Develops and manages food and beverage budget.<br>• Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.<br>• Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.<br>• Focuses on maintaining profit margins without compromising guest or employee satisfaction.<br>Leading Food and Beverage/Culinary Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Identifies opportunities to increase profits and create value by challenging existing processes, encourages innovation and drives necessary change.<br>• Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).<br>• Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.<br>• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.<br>• Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Reviews findings from comment cards and guest satisfaction results with food and beverage team and ensures appropriate corrective action is taken.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Empowers employees to provide excellent guest service.<br>• Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.<br>• Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.<br>Managing and Conducting Human Resource Activities<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).<br>• Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>JOB SUMMARY Functions as the strategic business leader of the property s food and beverage/culinary operation, including Restaurants/Bars, Room Service and Banquets/Catering, where applicable. Position oversees the development and implementation of departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures the food and beverage/culinary operation meets the brand s target customer needs, ensures employee satisfaction, and focuses on growing revenues and maximizing the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or GED; 6 years experience in the food and beverage, culinary, event management, or related professional area.</li><li>OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 4 years experience in the food and beverage, culinary, event management, or related professional area.</li></ul><h3>Skills and Knowledge</h3><ul><li>Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li><li>Management of Financial Resources - Determining how money will be spent to get the work done, and accounting for these expenditures.</li><li>Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.</li><li>Applied Business Knowledge - Understanding market dynamics, enterprise level objectives and important aspects of the company s business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans. Aligning individual and team actions with strategies and plans to drive business results.</li><li>Management of Material Resources - Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.</li></ul><h3>CORE WORK ACTIVITIES</h3><ul><li>Developing and Maintaining Food and Beverage/Culinary Goals</li><li>Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviors.</li><li>Reviews financial reports and statements to determine how Food and Beverage is performing against budget.</li><li>Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.</li><li>Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department s financial performance.</li><li>Establishes challenging, realistic and obtainable goals to guide operation and performance.</li><li>Strives to improve service performance.</li><li>Developing and Maintaining Budgets</li><li>Develops and manages Food and Beverage budget.</li><li>Monitors the department s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.</li><li>Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related employees.</li><li>Focuses on maintaining profit margins without compromising guest or employee satisfaction.</li><li>Leading Food and Beverage/Culinary Team</li><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li><li>Achieves and exceeds goals including performance goals, budget goals, team goals, etc.</li><li>Serves as a role model to demonstrate appropriate behaviors.</li><li>Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.</li><li>Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.</li><li>Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).</li><li>Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team.</li><li>Ensures direct reports do the same for their team.</li><li>Develops a food and beverage operating strategy that is aligned with the brand s business strategy and leads its execution.</li><li>Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.</li><li>Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.</li><li>Ensuring Exceptional Customer Service</li><li>Provides services that are above and beyond for customer satisfaction and retention.</li><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li><li>Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.</li><li>Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.</li><li>Empowers employees to provide excellent guest service.</li><li>Estimates cost and benefit ratio, maintaining balance between profit and service satisfaction.</li><li>Shares plans to take corrective action based on comment cards and guest satisfaction results with property leadership.</li><li>Managing and Conducting Human Resource Activities</li><li>Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.</li><li>Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).</li><li>Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.</li><li>Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</li><li>Ensures that expectations and objectives are clearly communicated to subordinates; subordinates are also open to raise questions and/or concerns.</li><li>Brings issues to the attention of Human Resources as necessary.</li><li>Ensures employees are treated fairly and equitably.</li><li>Coaches team by providing specific feedback to improve performance.</li><li>Additional Responsibilities</li><li>Informs and/or update the executives, the peers and the subordinates on relevant information in a timely manner.</li><li>Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</li><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li><li>Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.</li><li>Order and purchase equipment and supplies.</li></ul>
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