Call Center Jobs in Morocco
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<p> <strong>Dans le cadre de ce rôle, vos principales missions seront les suivantes : </strong> </p> <ul> <li>Détecter les défauts des pièces intérieures du véhicule.</li> <li>Analyser les défauts identifiés dans le cadre de l'activité Qualité Perçue.</li> <li>Remonter les défauts constatés aux parties prenantes concernées.</li> <li>Assurer la convergence avec les métiers montage.</li> <li>Assurer la convergence avec les équipes conception.Description de l'entreprise</li></ul><p><strong>ALTEN MAROC</strong>, Filiale du leader mondial de l'ingénierie et du conseil en technologie créée en 2008 et présente Fès, Rabat, Tétouan et Casablanca, compte aujourd'hui plus de 2200 collaborateurs et vise un centre d'excellence de 3300 ALTENiens en fin 2027. Elle s'impose aujourd'hui comme un acteur stratégique dans l'accompagnement du développement professionnel des ingénieurs.</p><p>Notre mission : répondre aux ambitions technologiques de nos clients grands donneurs d'ordre internationaux dans les secteurs de l'automobile, du ferroviaire, de la R&D et de l'IT, des télécommunications et des médias.</p><p>Rejoindre ALTEN MAroc, c'est intégrer un cosystème d'excellence et bénéficier:</p><p> D'un parcours de carrière personnalisé et évolutif</p><p> D'une politique ambitieuse de développement des compétences</p><p> D'un environnement de travail stimulant, collaboratif et porteur de sens</p><p>Qualifications </p> <p> <strong>Profil : </strong>Bac+5 / Génie des matériaux / procédés de fabrication</p> <p> <strong>Expérience : </strong>1-3ans</p> <p> <strong>Compétences : </strong> </p> <p>1ère expérience dans l'environnement automobile</p> <ul> <li>Compétences solides sur le Montage : Détection des défauts des pièces intérieures du Véhicule.</li> <li>Résolution et traitement des problématiques d'interfaces impactant la qualité perçue et le montage véhicule</li> <li>Gestion des convergences géométriques</li> <li>Analyse des géométries de l'architecture</li> <li>Définition des plans de contrôle et surveillance géométrique</li> <li>Cohérence conception / industrialisation</li> <li>Bon niveau en français et en Anglais (FR : B2 / EN : B1 ou + )</li> <li>Forte adaptabilité et prise d'initiative</li> <li>Bonne organisation et cadrage des besoins</li> <li>Très bonne communication</li> <li>Esprit analytique et de synthèse</li> <li>Rigueur</li> </ul> <p>Qualité : MSP, 8D, 5M</p> <p>CAO : PLM, Catia V5/V6</p> <p>Connaissance sur l'outil VRED / DELTAGEN</p> <p></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Profil : </strong>Bac+5 / Génie des matériaux / procédés de fabrication</p> <p><strong>Expérience : </strong>1-3ans</p> <p><strong>Compétences : </strong> </p> <p>1ère expérience dans l'environnement automobile</p> <ul> <li>Compétences solides sur le Montage : Détection des défauts des pièces intérieures du Véhicule.</li> <li>Résolution et traitement des problématiques d'interfaces impactant la qualité perçue et le montage véhicule</li> <li>Gestion des convergences géométriques</li> <li>Analyse des géométries de l'architecture</li> <li>Définition des plans de contrôle et surveillance géométrique</li> <li>Cohérence conception / industrialisation</li> <li>Bon niveau en français et en Anglais (FR : B2 / EN : B1 ou + )</li> <li>Forte adaptabilité et prise d'initiative</li> <li>Bonne organisation et cadrage des besoins</li> <li>Très bonne communication</li> <li>Esprit analytique et de synthèse</li> <li>Rigueur</li> </ul> <p>Qualité : MSP, 8D, 5M</p> <p>CAO : PLM, Catia V5/V6</p> <p>Connaissance sur l'outil VRED / DELTAGEN</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Choosing Capgemini means choosing a company where you can shape your career according to your aspirations. With the support and inspiration of a global community of experts, you can rewrite your future. Join us to redefine the boundaries of what's possible, help unlock the value of technology for the world's leading organizations, and contribute to building a more sustainable and inclusive world.</font></font></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">About the position: As part of the development of our ServiceNow projects, we are looking for a ServiceNow HRSD Consultant or ServiceNow Business Analyst specializing in the HRSD module, to strengthen our teams and work on high-value projects within complex and constantly evolving environments. Your mission</font></font><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gather and analyze the business needs of HR teams and clients.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitating scoping and functional design workshops.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the functional specifications and user stories.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the configuration and setup of ServiceNow HRSD solutions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure communication between the technical and operational teams throughout the project.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the testing, acceptance and production phases.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of digitalized HR processes.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in incident management, change requests and user support.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the quality of deliverables and adherence to ServiceNow best practices.</font></font></li> </ul><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Some reasons to join us</font></font><ul> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of work life:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Possibility of teleworking in Morocco as well as internationally and autonomy in the organization of your daily life, hybrid missions according to your preferences.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous learning:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> access to training and certifications dedicated to your technology, personalized support and structured integration pathway.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diverse projects and high impact:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> work with major accounts in diversified sectors with stimulating business and technological challenges.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cosyst me d'expertise</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> : benefit from personalized technical support and active integration into our third-party SM communities.</font></font></li> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have at least </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">6 years of experience</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> on the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> platform , with proven expertise on the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">HR Service Delivery (HRSD)</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> module .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have participated in HR digital transformation projects as a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow HRSD Consultant</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business Analyst</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> or </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functional Consultant</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are proficient in gathering and analyzing business needs, facilitating workshops, writing functional specifications, and supporting acceptance testing phases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a good knowledge of HR processes and the functionalities of the ServiceNow HRSD module (Employee Center, Case & Knowledge Management, HR Services, Lifecycle Events, etc.).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in ServiceNow configuration and collaboration with technical teams is an asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You possess excellent interpersonal skills, a good analytical mind and a strong customer focus.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in professional English is appreciated.</font></font></li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><b><b>Provide service and repairs to hotel equipment including electrical, plumbing, steam, gas, fire & safety, HVAC refrigeration, interior, paint and decorating, and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all Four Seasons’ policies.</b></b></p><br><br><br><br><br><br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of ERTMS railway projects, we are seeking a Validation Engineer to work on the validation activities of the RBC (Radio Block Centre) configuration. The consultant will integrate with the system/validation teams to verify the conformity of the RBC configuration with functional specifications, project data, and applicable ERTMS rules. Prior experience with ERTMS Level 1 is required to ensure a good understanding of ETCS principles, signaling data, and railway validation processes.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main missions</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the functional specifications and system ERTMS / ETCS.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the data and parameters necessary for the operation of the RBC.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the consistency of the RBC settings with the project input data.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and write the validation plans, procedures and scenarios.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. Define the test cases that cover the functional requirements.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out validation campaigns on the platform/simulator.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the system's behavior under different operating scenarios.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the test results and identify deviations from expected behavior.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Investigate anomalies related to system settings, data, or behavior.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To declare, document and follow up on anomalies until their resolution.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform non-regression tests after correction or evolution of the parameter.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure traceability of test case requirements and validation results.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in technical reviews with the system, software, configuration and validation teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Produce validation reports and summaries.</font></font></li></ul><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Research skills</font></font></h3><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rail / ERTMS</font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of the ERTMS / ETCS environment.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in ERTMS Level 1.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding the principles of railway signalling.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of railway functional validation processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of RBC/ETCS Level 2 is a real advantage.</font></font></li></ul><h4>Validation</h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">System and functional requirements analysis.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Drafting of test plans and procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Definition and execution of validation scenarios.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analysis of results and investigation of anomalies.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functional, system and non-regression testing.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing the traceability of requirements.</font></font></li></ul><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Tools / Environments</font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DOORS or an equivalent requirements management tool.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Anomaly management tools: JIRA / ClearQuest or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ERTMS simulation tools and validation platforms.</font></font></li><li>Excel / Pack Office.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Python or test automation tools would be appreciated.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (or equivalent) in embedded systems, automation, electronics, industrial computing, or railway engineering. Experience in ERTMS Level 1 functional validation. Prior exposure to RBC, ETCS Level 2, or signaling system configuration is highly desirable. Ability to analyze complex technical specifications. Rigor, autonomy, and investigative skills. Strong interpersonal skills for working with system, validation, software, and signaling teams.</font></font></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>Due to the work permit policy in the country, we are looking for local candidates.</p><br><br><br><p>The Floor Supervisor is responsible for ensuring all guest rooms meet the highest standards oversees both Room Attendants and Houseman working on the floors conducting detailed inspections of their work.</p><br><br><br><br><br><br><br> </div>
<p><b>ROLE PURPOSE:</b> </p> <p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p> <p> <b>RESPONSIBILITIES:</b> </p> <ul> <li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li> <li>Conducting AVAs & promotional activities</li> <li>Achieve sales budget in the designated territory.</li> <li>Build sustainable positive relationships with target HCPs and different stakeholders.</li> <li>Maintain an updated customer database</li> <li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li> <li>Monitoring competitors, staying informed about competitors activities in a defined area.</li> <li>Organising appointments and meetings with community- and hospital-based healthcare staff</li> <li>Introduce ASPEN products in the hospital tender nomenclature</li> <li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li> <li>Undertaking relevant field research</li> <li>Meeting both the business and scientific needs of healthcare professionals</li> <li>Maintaining detailed records</li> <li>Attending and organising trade exhibitions, conferences and meetings</li> <li>Managing budgets and reviewing sales performance</li> <li>Writing reports and other documents</li> </ul> <p> </p> <p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer & Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow & Develop</li> <li>Contribute Special Expertise</li> </ul><p><strong>Desired Candidate Profile</strong></p><p> </p> <p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p> Requirements
<p> <b>ROLE PURPOSE:</b> </p> <p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p> <p> <b>RESPONSIBILITIES:</b> </p> <ul> <li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li> <li>Conducting AVAs & promotional activities</li> <li>Achieve sales budget in the designated territory.</li> <li>Build sustainable positive relationships with target HCPs and different stakeholders.</li> <li>Maintain an updated customer database</li> <li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li> <li>Monitoring competitors, staying informed about competitors activities in a defined area.</li> <li>Organising appointments and meetings with community- and hospital-based healthcare staff</li> <li>Introduce ASPEN products in the hospital tender nomenclature</li> <li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li> <li>Undertaking relevant field research</li> <li>Meeting both the business and scientific needs of healthcare professionals</li> <li>Maintaining detailed records</li> <li>Attending and organising trade exhibitions, conferences and meetings</li> <li>Managing budgets and reviewing sales performance</li> <li>Writing reports and other documents</li> </ul> <p> </p> <p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer & Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow & Develop</li> <li>Contribute Special Expertise</li> </ul><p><strong>Desired Candidate Profile</strong></p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p>
<p> <b>ROLE PURPOSE:</b> </p> <p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p> <p> <b>RESPONSIBILITIES:</b> </p> <ul> <li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li> <li>Conducting AVAs & promotional activities</li> <li>Achieve sales budget in the designated territory.</li> <li>Build sustainable positive relationships with target HCPs and different stakeholders.</li> <li>Maintain an updated customer database</li> <li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li> <li>Monitoring competitors, staying informed about competitors activities in a defined area.</li> <li>Organising appointments and meetings with community- and hospital-based healthcare staff</li> <li>Introduce ASPEN products in the hospital tender nomenclature</li> <li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li> <li>Undertaking relevant field research</li> <li>Meeting both the business and scientific needs of healthcare professionals</li> <li>Maintaining detailed records</li> <li>Attending and organising trade exhibitions, conferences and meetings</li> <li>Managing budgets and reviewing sales performance</li> <li>Writing reports and other documents</li> </ul> <p> </p> <p>Requirements</p> <p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer & Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow & Develop</li> <li>Contribute Special Expertise</li> </ul> Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat <br><p><strong>Desired Candidate Profile</strong></p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<b>Job Purpose</b> <br><p><span>To provide effective IT support services to the end users through multiple support channels. The role ensures continuity of business operations by troubleshooting, resolving, and preventing issues impacting IT infrastructure, systems, and applications. Responsible for installing, configuring, and monitoring IT systems in compliance with company policies, security standards, and applicable aviation and regulatory requirements. </span></p><br><br><b>Key Result Responsibilities</b> <br><ul><li><span>Provides first- and second-level technical support to end users, taking ownership of incidents and service requests from logging through closure.</span></li><li><span>Monitors systems, servers, and network components to ensure stable IT operations and timely identification of issues.</span></li><li><span>Diagnoses and troubleshoots hardware, software, application, and basic network issues, ensuring resolution within agreed SLAs.</span></li><li><span>Applies fixes, patches, and minor bug resolutions; escalates unresolved issues to appropriate internal IT teams or vendors.</span></li><li><span>Maintains effective working relationships with business users, internal IT teams, suppliers, and service providers.</span></li><li><span>Supports the implementation and adherence to incident management and service request management processes aligned with ITIL practices.</span></li><li><span>Assists senior IT staff in planning, testing, and implementing new systems, applications, and technology platforms.</span></li><li><span>Contributes to the IT knowledge base by preparing user guides, technical documentation, and support notes.</span></li></ul><br>.
<br><ul><li><span>Uses multiple communication channels (on-site support, telephone, email, remote tools) to assist users effectively.</span></li><li><span>Ensures accurate recording, tracking, and closure of incidents and service requests; prepares periodic support activity reports when required.</span></li><li><span>Installs, configures, upgrades, and maintains IT hardware, operating systems, applications, and network devices.</span></li><li><span>Supports new application rollouts, user account setup, access provisioning, and basic end-user training.</span></li><li><span>Maintains accurate records of IT assets, ensuring compliance with asset management and security requirements.</span></li><li><span>Ensures IT security, data integrity, and business continuity controls are followed and documented.</span></li><li><span>Provides on-call support for critical systems as required to support 24x7 airline operations.</span></li></ul><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span>Bachelor’s degree in Information Technology, Computer Science, or a related field. ITIL certification preferred. </span></li><li><span>Ability to analyze technical issues, identify root causes, and recommend practical solutions.</span></li><li><span>Working knowledge of IT security and business continuity principles.</span></li><li><span>Fluent in English.</span></li><li><span>Strong communication, problem-solving, and customer service skills.</span></li><li><span>Strong understanding of IT infrastructure, end-user systems, and enterprise applications.</span></li><li><span>Familiarity with incident, problem, and service request management processes.</span></li><li><span>Proficiency in MS Office </span></li></ul><br><b>Work Experience</b> <br><ul><li><span>3–5 years of experience in IT infrastructure support, service desk, or IT operations, preferably in aviation or a 24x7 operational environment.</span></li><li><span>Experience troubleshooting hardware, software, and network-related issues.</span></li></ul><br><br> </div>
<p><b>ROLE PURPOSE: </b>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further. Requirements EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further. Requirements EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p><b>ROLE PURPOSE</b>: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><br></p><p><b>RESPONSIBILITIES</b>: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p><b>ROLE PURPOSE:</b> Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further. Requirements EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further. Requirements EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p><br></p><p><b>ROLE PURPOSE: </b></p><p><br></p><p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>Description</p><p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>To strengthen our IT teams, we are recruiting an IT Technician for our site in Fez.</p><br><br><p>Your tasks will be:</p><br><br><br><p>- To be involved in the installation and configuration of IT and telecom systems according to the specifications of internal requests, group policy, and legislation</p><br><br><p>- To optimize IT resources to prevent breakdowns and malfunctions</p><br><br><p>- To ensure the application of preventive maintenance procedures</p><br><br><p>- To ensure the implementation of rules for security, anti-piracy, and anti-theft</p><br><br><p>- To provide quick and professional IT technical support to production users and members of the General Management</p><br><br><p>- To configure, monitor, and track IT hardware (desktop and laptop computers, printers, and audio-visual equipment)</p><br><br><p>- Alternating between individual work and collaboration on IT projects with other colleagues in the Department or within the international group</p><br><br><p>- To perform regular "back-office" tasks (action plan updates, dashboard maintenance...) or specific tasks (incident reports)</p><br><br><p>- Possibility of taking on-call duties on Weekends and travel within Morocco.</p><br><br><p>- To report daily in a qualitative and quantitative manner to the IT coordinator</p><br><br> <br> <br> Required profile : <p><u><strong>Qualifications</strong></u></p><br><br><p>Diploma: BAC +2 minimum in IT System and Network</p><br><br><p>Experience: 1 to 2 years</p><br><br><p><u><strong>Required skills:</strong></u></p><br><br><br><p>• Good level in French and English (Spoken & Written)</p><br><br><p>• Proficiency in the Microsoft Windows 10/11 platform and Office tools</p><br><br><p>(Outlook/ Office 365)</p><br><br><p>• Knowledge of Active Directory (OU, GPO, user and PC identity management)</p><br><br><p>• SCCM knowledge (workstation master deployment);</p><br><br><p>• General knowledge of basic concepts (OSI model) and architecture techniques</p><br><br><p>(client/server, datacenter) of systems and networks (VLAN,</p><br><br><p>switch, FW...)</p><br><br><p>• General knowledge of various common operating systems (Windows</p><br><br><p>Server, Linux, IOS), hardware architectures (CPU, GPU, RAM...), software</p><br><br><p>(standalone, client/server), and telecommunications (VOIP, FTTH)</p><br><br><p>• Knowledge of technical environments: Fortigate, VMWare, Office365,</p><br><br><p>Azure Cloud, Active Directory, TCP/IP networks, Wifi</p><br><br><p>• Ability to withstand stress (when facing difficult situations)</p><br><br><p><u><strong>Appreciated skills:</strong></u></p><br><br><br><p>• Rigor, organization, and good analytical skills.</p><br><br><p>• Ability to be reactive and anticipate.</p><br><br><p>• Autonomy and Initiative.</p><br><br><p>• Good communication and interpersonal skills.</p><br><br><p>• Service-oriented.</p><br><br><p>• Good presentation and oral expression skills.</p><br><br><p>• Good interpersonal skills</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span>As a Sales Assistant | International Business supporting our US clients, you will support global sales initiatives by proactively engaging with potential clients across various international markets.<br> A key part of your role will be making outbound calls, identifying business opportunities, qualifying prospects, and helping move potential clients through the sales process.<br> You will be responsible for maintaining accurate activity records, consistently meeting performance targets and quotas, and contributing to the growth of our clients' businesses.<br> Responsibilities: Make outbound calls to potential clients across various international markets to identify and qualify business opportunities Engage with prospects professionally, understand their business needs, and communicate relevant solutions Consistently meet or exceed assigned daily, weekly, and monthly call, activity, and sales-related quotas Track all calls, prospect interactions, follow-ups, and sales activities accurately in the CRM system Maintain and update client and prospect information to ensure accurate pipeline tracking and reporting Follow up consistently with prospects and assist in moving qualified opportunities through the sales process Provide professional and responsive communication to prospects and potential clients throughout the engagement process Participate in continuous training to enhance your outbound sales, communication, product knowledge, and CRM skills About Us: MyOutDesk is a dynamic company established to connect talented professionals with businesses across the globe.<br> We foster a culture of excellence, growth, and mutual respect, ensuring our team members are equipped to thrive and succeed.<br> At MOD, we believe in taking care of our team members so they can perform their best.<br> We offer: Competitive Salary: Above industry-standard, reflective of your experience and contribution.<br> Cutting-Edge Tools and Resources: Access to industry-leading platforms to train you and support your success.<br> Collaborative Culture: Our team values innovation Join us and enjoy a unique experience in the heart of Casablanca Requirements: Bachelor’s degree in Business, Sales, Marketing, or a related field preferred Proven experience in a sales role, preferably in an international context Excellent verbal and written communication skills in English (C1); additional languages are a plus Strong interpersonal and relationship-building skills Proficient in CRM software and Microsoft Office Suite Ability to work independently and collaboratively in a team environment Results-oriented mindset with a passion for sales and client success Flexibility to work in varying time zones to accommodate international clients Additional Notes: We’re looking for a proactive and adaptable individual who is eager to learn and grow with us.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>As a Sales Assistant | International Business supporting our US clients, you will support global sales initiatives by proactively engaging with potential clients across various international markets.<br> A key part of your role will be making outbound calls, identifying business opportunities, qualifying prospects, and helping move potential clients through the sales process.<br> You will be responsible for maintaining accurate activity records, consistently meeting performance targets and quotas, and contributing to the growth of our clients' businesses.<br> Responsibilities: Make outbound calls to potential clients across various international markets to identify and qualify business opportunities Engage with prospects professionally, understand their business needs, and communicate relevant solutions Consistently meet or exceed assigned daily, weekly, and monthly call, activity, and sales-related quotas Track all calls, prospect interactions, follow-ups, and sales activities accurately in the CRM system Maintain and update client and prospect information to ensure accurate pipeline tracking and reporting Follow up consistently with prospects and assist in moving qualified opportunities through the sales process Provide professional and responsive communication to prospects and potential clients throughout the engagement process Participate in continuous training to enhance your outbound sales, communication, product knowledge, and CRM skills About Us: MyOutDesk is a dynamic company established to connect talented professionals with businesses across the globe.<br> We foster a culture of excellence, growth, and mutual respect, ensuring our team members are equipped to thrive and succeed.<br> At MOD, we believe in taking care of our team members so they can perform their best.<br> We offer: Competitive Salary: Above industry-standard, reflective of your experience and contribution.<br> Cutting-Edge Tools and Resources: Access to industry-leading platforms to train you and support your success.<br> Collaborative Culture: Our team values innovation Join us and enjoy a unique experience in the heart of Casablanca Requirements: Bachelor’s degree in Business, Sales, Marketing, or a related field preferred Proven experience in a sales role, preferably in an international context Excellent verbal and written communication skills in English (C1); additional languages are a plus Strong interpersonal and relationship-building skills Proficient in CRM software and Microsoft Office Suite Ability to work independently and collaboratively in a team environment Results-oriented mindset with a passion for sales and client success Flexibility to work in varying time zones to accommodate international clients Additional Notes: We’re looking for a proactive and adaptable individual who is eager to learn and grow with us.<br></span> </div>
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