Call Center Jobs in Morocco
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<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><b>About the role</b><br><b><u>Mission générale :Technicien Polyvalent Cuisine.</u></b></p><br><br><ul><li>Assurer l'installation, la maintenance préventive et le dépannage des équipements de cuisine professionnelle, en limitant l'interruption d'activité et dans le respect des réglementations applicables aux fluides et au gaz.</li></ul><br><p><b>What you will do</b></p><br><br><p><b><u>Activités principales</u></b></p><br><br><ul><li>Réaliser les visites de maintenance préventive selon les gammes contractuelles sur l'ensemble des équipements du site.</li><li>Diagnostiquer et dépanner les équipements frigorifiques : armoires, chambres froides, cellules, vitrines.</li><li>Diagnostiquer et dépanner les équipements de cuisson : fours, pianos, friteuses, sauteuses.</li><li>Intervenir sur les matériels de laverie et de lavage.</li><li>Contrôler l'étanchéité des circuits frigorifiques et tracer les mouvements de fluides.</li><li>Réaliser les contrôles et réglages sur les appareils gaz raccordés.</li><li>Installer et mettre en service les nouveaux équipements.</li><li>Participer à l'entretien courant et le renouvellement de matériel.</li><li>Rédiger le rapport d'intervention suivant les standards et les classer.</li><li>Assurer les astreintes selon le planning de rotation.</li><li>Capacité à effectuer une maintenance préventive sur tous les équipements électromécaniques. </li><li>Capacité à entretenir de bonnes relations de travail avec les autres employés. </li><li>Maintenir son lieu de travail propre et bien rangé. </li><li>Savoir passer les consignes entre les deux shifts. </li><li>Être polyvalent et savoir gérer la priorité des tâches. </li><li>Capacité à faire face à toute situation d’urgence, en termes de sécurité, telle que l’incendie ou les coupures de courant etc., et savoir qui appeler ou informer le plus rapidement possible. </li><li>Capacité à effectuer toutes les tâches assignées en temps et en heure. </li><li>Appliquer et maîtriser les standards de qualité liés à sa fonction. </li><li>Connaitre et appliquer les règles de sécurité. </li><li>Connaitre les normes techniques de mise en œuvre des matériaux. </li></ul><br><p><b>What you bring</b></p><br><br><p><span>Expérience en maintenance des équipements Cuisine.</span> <br> <br><b>What we offer: </b><br></p><br><br><ul><li>Salaire et rémunération compétitifs, avec un ensemble complet d'avantages sociaux</li><li>Excellentes opportunités de formation et de développement professionnel</li><li>Remise pour les employés sur les séjours dans tous les établissements Four Seasons à travers le monde</li><li>Nettoyage à sec gratuit des uniformes</li><li> Repas offerts aux employés<br></li></ul><p><b>Schedule & Hours:</b></p><br><br><p>• <span>44 Hours</span></p><br><br><br><br><br><br><br> </div>
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Rejoignez une équipe dynamique et faites partie d’un réseau de 90 établissements d’exception, avec 34 nouvelles ouvertures en cours, répartis dans 30 pays à travers le monde.<br>Nos établissements s’étendent des plages d’Hawaï aux parcs nationaux préservés du Canada, du cœur de Londres aux déserts des Émirats Arabes Unis.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>C‘est sur un domaine d’exception, au cœur d’une oliveraie centenaire dominé par l’Atlas que se trouve le Fairmont Royal Palm Marrakech. À seulement vingt minutes de la vibrante « Ville Rouge », sur la route d’Amizmiz, le Fairmont Royal Palm Marrakech propose le meilleur : 134 clés réparties en suites et villas, trois restaurants, un Spa d'une superficie de 3500 m2 ainsi qu’un centre sportif avec une piscine de 2000 m2, un golf de 18 trous et un club enfant unique.</p><br><br>Description du poste<br><br><p>Améliorer la santé et le mieux-être de nos clients, des visiteurs et des collègues fait partie intégrante de notre culture chez Hôtels Fairmont. Nous vous invitons à partager votre passion et votre enthousiasme pour un mode de vie sain avec nos membres, nos clients et votre équipe au poste de superviseur de conditionnement physique (fitness).</p><br><p>Relevant de la Responsable SPA, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter :</p><br><ul><li>Proposer en permanence un service professionnel, avenant et attachant ;</li><li>Superviser et s’assurer que tous les protocoles et procédures de conditionnement physique sont suivis ;</li><li>S’assurer de la propreté des lieux, notamment de l’ensemble des équipements ;</li><li>S’assurer du bon fonctionnement de tous les équipements en inspectant régulièrement le fonctionnement et acheminer rapidement les bons de travail ;</li><li>Planifier et diriger les séances d’exercices, l’entraînement individuel, l’entraînement collectif et les formations en cours d’emploi ;</li><li>Maintenir une connaissance approfondie de tous les équipements d’entraînement cardiovasculaire et physique, de leurs programmes, de leur utilisation correcte, de leur conformité et de leur sécurité ;</li><li>Conserver le droit d’exercer tout en continuant à s’efforcer d’atteindre un niveau de connaissance et d’expertise plus élevé ;</li><li>Veiller à un haut de niveau de satisfaction des clients grâce à une réelle communication ;</li><li>Contribuer au recrutement, au développement et à la formation de tout le personnel ;</li><li>S’assurer que l’affectation et l’emploi du temps du personnel sont conformes aux instructions relatives à la productivité ;</li><li>Équilibrer les besoins opérationnels, administratifs et les besoins des collègues ;</li><li>Respecter les politiques et procédures du département ;</li><li>Respecter toutes les politiques d’hygiène et de sécurité ;</li><li>Autres tâches, telles qu’assignées.</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable dans un poste de moniteur de conditionnement physique ;</li><li>Maîtrise du français et de l’anglais ;</li><li>Certificat de secourisme/RCR (réanimation cardio-respiratoire) ;</li><li>Certificat dans une discipline liée à la remise en forme ;</li><li>La connaissance des applications Microsoft Windows est privilégiée ;</li><li>Excellentes compétences de communication et d’organisation ;</li><li>Excellentes compétences interpersonnelles et compétences en résolution de problèmes ;</li><li>Particulièrement responsable et fiable ;</li><li>Capacité à travailler en équipe ;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment.</li></ul><br>Informations supplémentaires<br><br><p><em><strong>Avantages collaborateurs</strong></em></p><br><p>Rejoignez nos équipes et bénéficiez d’un ensemble d’avantages exclusifs, incluant des surclassements offerts, des séjours prolongés, des tarifs préférentiels au sein des établissements <strong>Fairmont & Raffles</strong>, ainsi que des réductions sur la restauration et le bien-être, sans oublier de nombreuses attentions pensées pour enrichir votre expérience.</p><br><p>Nous avons à cœur de prendre soin de nos collaborateurs et de valoriser leur engagement en leur offrant des avantages à la hauteur de leur investissement.</p><br><p><em><strong>Nos valeurs</strong></em></p><br><p><strong>Respect</strong><br>Nous valorisons les besoins, les idées et l’individualité de chacun.<br>Nous traitons toutes les personnes avec équité et dignité.</p><br><p><strong>Excellence</strong><br>Nous créons des liens authentiques et saisissons chaque occasion pour faire sentir à notre entourage qu’il est unique.</p><br><p><strong>Appartenance</strong><br>Nous célébrons nos différences, nous nous soutenons mutuellement et avançons toujours ensemble.</p><br><p><strong>Autonomisation</strong><br>Nous donnons à chacun la liberté de prendre des initiatives et d’anticiper les moments qui créent des expériences inoubliables.</p><br><p><strong>Intégrité</strong><br>Nous bâtissons la confiance à travers le respect mutuel et l’authenticité.</p><br><p><strong><em>Diversité & Inclusion</em></strong></p><br><p>Fairmont s’engage à créer un environnement inclusif où la diversité des talents peut pleinement s’épanouir.<br>Nous accueillons avec enthousiasme des candidats issus de tous horizons.</p><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill & seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p>We are looking for a service-focused and knowledgeable Junior Sous Chef to join our team! Our ideal candidate will have a background in hotel pastry, banquets and be adept with managing a kitchen, ensuring efficient running. The focus of the role is to ensure the kitchen runs seamlessly whilst making sure top-quality food is served. Assisting with menu planning, development and implementation is also a key function.</p><br><br><br><p><b><span>Knowledge, Skills and Abilities </span></b></p><br><br><p>The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic.</p><br><br><p>Qualifications include:</p><br><br><ul><li>Minimum of 2 years previous experience in a similar role or as an accomplished Chef de partie ready for the next challenge</li><li>Good knowledge in HACCP and hygiene standards</li><li>Strong knowledge of Food hygiene and safety regulations</li><li>Ability to communicate with customers and other staff members</li><li>Physically able to be on your feet for long periods of time</li><li>Strong leadership skills</li></ul><ul><li><span>Excellent knowledge of and passion for organic, sustainable ingredients</span></li></ul><ul><li><span>Understanding of front of the house operations </span></li><li><span>Passion for learning and teaching</span></li></ul><ul><li>Strong communication skills, both written and verbal</li><li>Good interpersonal skills</li><li>Good listening skills, with high levels of attention to detail</li><li>Ability to multitask</li></ul><br><p><b><span>Responsibilities</span></b></p><br><br><ul><li>Assist in food preparation and collaborate with the sous chef and Pastry chef.</li><li>Help in the design, testing, and implementation of the dessert menu.</li><li>Produce high-quality plates for customers in both design and taste.</li><li>Ensure that the banquet operation is ready, and the banquet orders are updated and followed by the team.</li><li>Collaborate with the sous chef and Pastry chef on the amenity program.</li><li>Oversee and supervise kitchen staff.</li><li>Assist with inventory, ordering and management of supplies.</li><li>Ensure that food is high quality, and that kitchen is in good, clean, and hygienic condition.</li><li>Keep work and food prep stations clean and comply with food safety standards.</li><li>Offer suggestions and creative ideas that can improve the kitchen’s performance, menu options, and service levels.</li><li>Maintain the schedule for staff shifts.</li><li>Monitor and maintain the kitchen equipment, and arrange repairs and service as needed.</li></ul><br><br><br><br><br> </div>
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<b>Position:</b>Customer Sales Specialist<br><b>Job Description:</b><p>Our Inside Sales Representatives are responsible for selling Arrow’s line card of passive, electromechanical and connector products, and are the daily contact for customers and suppliers.</p><br><br><p><b>What You’ll Be Doing: </b></p><br><br><ul><li>Managing the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling.</li><li>Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. </li><li>Functioning as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow. </li><li>Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. </li><li>Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information. </li><li>Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.</li><li>Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions. </li><li>As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.<br></li></ul><p><b>What We're Looking For:</b></p><br><br><ul><li>(1) Incumbent has limited level of discretion to vary from established procedures, works under general supervision, and solves some straightforward problems. Incumbent generally has limited work experience involving basic concepts and procedures but requires formal training in theories/concepts in own function.</li><li>(2) Incumbent has high level of discretion to vary from established procedures, works under broad supervision, and solves some complex problems. Incumbent generally has substantial work experience involving complex concepts and procedures in theories/concepts in own function.</li><li>Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.</li></ul><br><p><b>Work Arrangement:</b></p><br><br><p><span>• Hybrid: 3 days in office/2 days work from home </span></p><br><br><p><span><span><b>What’s In It For You :</b></span></span></p><br><br><p><span><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></span></p><br><br><ul><li><span><span>Medical, Dental, Vision Insurance</span></span></li></ul><ul><li><span><span>401k, With Matching Contributions</span></span></li></ul><ul><li><span><span>Short-Term/Long-Term Disability Insurance</span></span></li></ul><ul><li><span><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</span></span></li></ul><ul><li><span><span>Paid Time Off (including sick, holiday, vacation, etc.)</span></span></li></ul><ul><li><span><span>Tuition Reimbursement</span></span></li></ul><ul><li><span><span>Growth Opportunities</span></span></li></ul><ul><li><span><span>Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)</span></span></li></ul><ul><li><span><span>On-site Café with Catering Option for Busy Lifestyles </span></span></li></ul><ul><li><span><span>24/7/365 On-site Gym and Lockers, Free for Use to All Employees! </span></span></li></ul><ul><li><span><span>Bike Racks</span></span></li></ul><ul><li><span><span>And more!</span></span></li></ul><br><b>Annual Hiring Range/Hourly Rate:</b><br>$32.45 - $39.67<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Denver, Colorado (Panorama Arrow Building)<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. </span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>
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Job : <p>Reporting to the Deputy CEO in charge of operations, the Regional Director - Casablanca & Center has the following main responsibilities:<br>1. Territorial representation, development, and institutional relations</p><br><br><p>• Promote the company's expertise, visibility, and image in the managed region;<br>• Promote the managed industrial activity zones;<br>• Represent the company, at the request of management, on various occasions and in various bodies to enhance the company's visibility and image and to be the company's spokesperson on regional occasions;<br>• Ensure relations with the region's territorial and institutional stakeholders and commercial partners;</p><br><br><p>2. Commercial strategy, project development, and operational management</p><br><br><p>• Participate in defining the various components of projects with the origination and business development function;<br>• Participate in the development of the commercial strategy and ensure its deployment at the regional level;</p><br><br><p>• Oversee the execution of all operational activities in the managed region in terms of marketing and project management;<br>• Coordinate and monitor work in terms of deadlines and quality;<br>• Ensure the efficiency, profitability, and quality of services provided in the region's parks;<br>• Ensure customer satisfaction by guaranteeing the quality of products and services provided in the region.<br>• Drive the performance and value creation of the regional portfolio (commercial, operational, investments, cash, risks, and investor/customer satisfaction).</p><br><br><p>3. Governance, risk management, and management systems</p><br><br><p>• Ensure the implementation of procedures, internal memos, various current charters, and the company's code of ethics;<br>• Monitor the company's operational and financial risks, in accordance with current delegations;<br>• Master the management of relations with regional, local, and institutional authorities, as well as coordination with public actors in the territory.<br>• Implement and manage a consolidated regional dashboard, integrating commercial performance, park management performance/quality, project progress, risk management, and customer satisfaction.<br>• Contribute to the regional implementation of ESG commitments.<br>• Lead the development of operational objectives and budgets.<br>• Ensure compliance with the requirements of the management system under its responsibility;<br>• Act by delegation, with decision-making autonomy in the operational and commercial management of the scope, in compliance with current delegations;<br>• Lead and chair a Regional Steering Committee, involving key stakeholders (commercial, operational, development, finance, and support functions as needed), to ensure necessary decisions, formalize decisions, and guarantee their traceability and follow-up.</p><br><br><p>4. Team management and talent development<br>• Strengthen and develop regional leadership (commercial / park management)<br>• Supervise, lead, and motivate regional operational teams and ensure their performance;<br>• Ensure a motivating work environment and professional development for employees;<br> </p><br><br> <br> Required profile : <p><strong>Profile sought: </strong></p><br><br><p>• Graduate of a top business or engineering school, or equivalent (Master's degree or equivalent).<br>• Proven professional experience of at least 15 years, including at least 8 years in senior management or leadership roles, with management of multidisciplinary teams and complex areas;<br>• Solid experience in multi-project environments, ideally in the fields of development, industrial real estate, infrastructure, territorial development, or asset management;<br>• Good knowledge of institutional, territorial, and economic issues, as well as relations with public and private stakeholders;<br>• Experience gained in a regionalized environment is required.</p><br><br><p><br><strong>Skills required for the position</strong></p><br><br><p><strong>Technical</strong></p><br><br><p>• Confirmed experience in managing activities in regions, based on a thorough knowledge of territorial ecosystems and proven institutional relationships with local authorities and public actors in the region.<br>• Excellent command of complex project management, from the design phase through to delivery and operation;<br>• Solid understanding of architectural, technical, and regulatory aspects related to development and construction projects (urban planning, operations management, current standards and regulations);<br>• Ability to structure, analyze, and manage business plans, operating and investment budgets, with a keen understanding of profitability and performance issues;<br>• Mastery of tender procedures, contract monitoring, cost control, and payment reconciliation;<br>• Ability to implement management tools, reporting, and dashboards focused on performance, risks, and customer satisfaction;<br>• Good understanding of information systems and their role in operational and decision-making management;<br>• Sensitivity to ESG issues, sustainable development, and territorial responsibility.</p><br><br><p><strong>Behavioral</strong></p><br><br><p>• Strong leadership and ability to unite, mobilize, and develop teams around ambitious goals;<br>• Rigor, autonomy, and sense of responsibility in managing complex areas;<br>• Proactivity, initiative, and ability to anticipate risks and opportunities;<br>• Excellent relational, communication, and institutional representation skills;<br>• Ability to negotiate, manage sensitive situations, and resolve conflicts;<br>• Ability to work transversally and cooperate closely with central departments and external partners.</p><br><br> <br><br> </div>
<p>Job Location Casablanca</p><p>What you need to know? Winter Internship Summit is a unique experience where you get to live the life of a P&G Manager. Top talents will be invited to our P&G Casablanca office for a full day where we offer personalized trainings, case studies, and a LOT of fun! Also, this summit will enable you to accelerate the process compared to a standard process. If you re looking for an opportunity to discover your perfect career fit, while receiving the tools, freedom, and support to thrive, then this summit is your gateway to the P&G Winter Internship . You ll step into the shoes of a P&G leader, gaining invaluable, real-world experience by solving challenging business cases. We offer a range of sought-after internships for those interested in sales, marketing, finance, IT, HR, and more .</p><p>Where & When: P&G Casablanca GO @ Marina Business Center, on first Week of November. Registration will close on the end of October</p><p>How to apply? 1. Go to pgcareers.com Filter on Morocco & Choose the winter Internship you're interested in. 2. Complete Online Assessment Top talents will be invited to Standout Summit and will have an accelerated hiring process. 3. After the summit, selected top talents will be invited for accelerated interviews. 4. After passing the interviews, you will be contacted for the internship offer. Get started on the path to your own #PGDay1. Then an Internship in our Strategic Sales department is the right place for you. We are here to help you gain a magical experience. We have internship projects in the areas of Key account management, Shopper Based Design, Category management & Business Analysis.</p><p>What kind of internship projects you can expect: As a Sales Intern, you directly receive meaningful responsibilities as of day one. You are in charge for maintaining and fast-growing a long-term partnership with our customer by continuously proposing solutions and plans that meet their objectives. To do so, you ll develop a keen understanding of product categories and markets. Whilst building the plans, you will not only develop your negotiating and sales skills, but also your financial & marketing skills, analytical insights and logistical understanding as you are responsible for your client from A-Z. You will be externally focused, on national key Customers, but also online retailers. You will get an understanding of the customers and shoppers needs. You will contribute to discussions on prices, assortment, merchandising and promotions. You will collaborate with the whole customer team to prepare business plans and external negotiations. You'll be part of a customer team in which trust, team spirit, real passion for winning and leadership are very important. You will make commercial recommendations for a category (e.g.: Laundry with Ariel, Oral Care with Oral B, Hair Care with Head & Shoulders etc.). Your mission will be to improve turnover and Sales fundamentals by suggesting strategic choices in terms of budget, assortment and promotion. You will work alongside the Brand leaders.</p><p>We offer a career with varying assignments and lots of development opportunities, so that we develop our leaders of tomorrow.</p><p>What we offer you: We guarantee you responsibilities from day 1 and ownership of at least one or two big projects Your manager will coach you and will ensure you get a dedicated training program and many learning opportunities You will join our dynamic Sales teams, and work closely with colleagues from other functions: Brand management, Supply Network Operations and Finance. A chance to see if a career at P&G is what will help you ignite your potential.</p><p><strong>Desired Candidate Profile</strong></p>Students graduating in Fiscal Year 2027. Studying towards Bachelor s degree in one of the following majors: Engineering, Marketing, Business Administration or any relevant majors Born leaders and are hardworking towards achieving goals Have an external focus and a real passion for Sales / Marketing Like to bring creativity & innovation to their work Have strong analytical thinking and skills Proficient in English
<h2 class="h5">Job description</h2>
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Job : <p>Reporting to the Deputy CEO in charge of operations, the Regional Director - Casablanca & Center has the following main responsibilities:<br>1. Territorial representation, development, and institutional relations</p><br><br><p>• Promote the company's expertise, visibility, and image in the managed region;<br>• Promote the managed industrial activity zones;<br>• Represent the company, at the request of management, on various occasions and in various bodies to enhance the company's visibility and image and to be the company's spokesperson on regional occasions;<br>• Ensure relations with the region's territorial and institutional stakeholders and commercial partners;</p><br><br><p>2. Commercial strategy, project development, and operational management</p><br><br><p>• Participate in defining the various components of projects with the origination and business development function;<br>• Participate in the development of the commercial strategy and ensure its deployment at the regional level;</p><br><br><p>• Oversee the execution of all operational activities in the managed region in terms of marketing and project management;<br>• Coordinate and monitor work in terms of deadlines and quality;<br>• Ensure the efficiency, profitability, and quality of services provided in the region's parks;<br>• Ensure customer satisfaction by guaranteeing the quality of products and services provided in the region.<br>• Drive the performance and value creation of the regional portfolio (commercial, operational, investments, cash, risks, and investor/customer satisfaction).</p><br><br><p>3. Governance, risk management, and management systems</p><br><br><p>• Ensure the implementation of procedures, internal memos, various current charters, and the company's code of ethics;<br>• Monitor the company's operational and financial risks, in accordance with current delegations;<br>• Master the management of relations with regional, local, and institutional authorities, as well as coordination with public actors in the territory.<br>• Implement and manage a consolidated regional dashboard, integrating commercial performance, park management performance/quality, project progress, risk management, and customer satisfaction.<br>• Contribute to the regional implementation of ESG commitments.<br>• Lead the development of operational objectives and budgets.<br>• Ensure compliance with the requirements of the management system under its responsibility;<br>• Act by delegation, with decision-making autonomy in the operational and commercial management of the scope, in compliance with current delegations;<br>• Lead and chair a Regional Steering Committee, involving key stakeholders (commercial, operational, development, finance, and support functions as needed), to ensure necessary decisions, formalize decisions, and guarantee their traceability and follow-up.</p><br><br><p>4. Team management and talent development<br>• Strengthen and develop regional leadership (commercial / park management)<br>• Supervise, lead, and motivate regional operational teams and ensure their performance;<br>• Ensure a motivating work environment and professional development for employees;<br> </p><br><br> <br> Required profile : <p><strong>Profile sought: </strong></p><br><br><p>• Graduate of a top business or engineering school, or equivalent (Master's degree or equivalent).<br>• Proven professional experience of at least 15 years, including at least 8 years in senior management or leadership roles, with management of multidisciplinary teams and complex areas;<br>• Solid experience in multi-project environments, ideally in the fields of development, industrial real estate, infrastructure, territorial development, or asset management;<br>• Good knowledge of institutional, territorial, and economic issues, as well as relations with public and private stakeholders;<br>• Experience gained in a regionalized environment is required.</p><br><br><p><br><strong>Skills required for the position</strong></p><br><br><p><strong>Technical</strong></p><br><br><p>• Confirmed experience in managing activities in regions, based on a thorough knowledge of territorial ecosystems and proven institutional relationships with local authorities and public actors in the region.<br>• Excellent command of complex project management, from the design phase through to delivery and operation;<br>• Solid understanding of architectural, technical, and regulatory aspects related to development and construction projects (urban planning, operations management, current standards and regulations);<br>• Ability to structure, analyze, and manage business plans, operating and investment budgets, with a keen understanding of profitability and performance issues;<br>• Mastery of tender procedures, contract monitoring, cost control, and payment reconciliation;<br>• Ability to implement management tools, reporting, and dashboards focused on performance, risks, and customer satisfaction;<br>• Good understanding of information systems and their role in operational and decision-making management;<br>• Sensitivity to ESG issues, sustainable development, and territorial responsibility.</p><br><br><p><strong>Behavioral</strong></p><br><br><p>• Strong leadership and ability to unite, mobilize, and develop teams around ambitious goals;<br>• Rigor, autonomy, and sense of responsibility in managing complex areas;<br>• Proactivity, initiative, and ability to anticipate risks and opportunities;<br>• Excellent relational, communication, and institutional representation skills;<br>• Ability to negotiate, manage sensitive situations, and resolve conflicts;<br>• Ability to work transversally and cooperate closely with central departments and external partners.</p><br><br> <br><br> </div>
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Rejoignez une équipe dynamique et faites partie d’un réseau de 90 établissements d’exception, avec 34 nouvelles ouvertures en cours, répartis dans 30 pays à travers le monde.<br>Nos établissements s’étendent des plages d’Hawaï aux parcs nationaux préservés du Canada, du cœur de Londres aux déserts des Émirats Arabes Unis.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>C‘est sur un domaine d’exception, au cœur d’une oliveraie centenaire dominé par l’Atlas que se trouve le Fairmont Royal Palm Marrakech. À seulement vingt minutes de la vibrante « Ville Rouge », sur la route d’Amizmiz, le Fairmont Royal Palm Marrakech propose le meilleur : 134 clés réparties en suites et villas, trois restaurants, un Spa d'une superficie de 3500 m2 ainsi qu’un centre sportif avec une piscine de 2000 m2, un golf de 18 trous et un club enfant unique.</p><br><br>Description du poste<br><br><p>Le Coordinateur Marketing & Communication est chargé de soutenir le déploiement du plan marketing et digital du resort. Il coordonne les campagnes de communication multicanales, anime les plateformes digitales, veille à la cohérence de l’image de marque et assure le suivi des indicateurs de performance afin d’optimiser l’impact des actions marketing.</p><br><p>Relevant de la Directrice Marketing, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter : </p><br><ul><li>Représenter l'hôtel de manière exemplaire à travers une attitude positive et une présentation soignée (dans le cadre de l'ensemble des démarches entreprises : réception des appels, accueil des partenaires et relations avec les collègues)</li><li>Assurer la gestion administrative et la coordination du département (planning, demandes de congés, journées de récupération, justificatifs d'absence…)</li><li>Suivre tous les aspects de la facturation avec le département financier (remise et paiement des factures de l'ensemble des partenaires, fournir les bons de gratuité et les justificatifs nécessaires pour le bon déroulement des audits)</li><li>Répondre aux courriers et aux mails en provenance des clients, partenaires ou agences de communication, tout en veillant à l'application des standards et des procédures internes</li><li>Veiller au contrôle des dépenses du département</li><li>Alimenter continuellement la base de données et créer des filtres correspondants pour chaque cible définie</li><li>Préparer les campagnes d’e-mailings / newsletters (planification, rédaction et diffusion)</li><li>Contribuer à la définition de la stratégie de communication (plan d’action mensuel et annuel, plan médias, etc.)</li><li>Organiser des sessions fréquentes de brainstorming pour l'élaboration du plan d'action mensuel (réunir les parties prenantes, organiser le débat, assurer la rédaction des minutes et les partager par la suite)</li><li>Assurer une communication continue à l’échelle nationale et internationale : rédaction et diffusion des communiqués de presse, suivi des retombées (print/digital) et réalisation de la revue de presse mensuelle</li><li>Gestion des réseaux sociaux : modérer tous les comptes réseaux sociaux de l'hôtel (créer et partager du contenu attractif et engageant pour susciter l'intérêt des clients potentiels)</li><li>Création de visuels destinés à la communication interne et externe : brochures, flyers, plaquettes, affiches...</li><li>Organisation des événements et manifestations organisés au sein de l’hôtel et en assurer leur médiatisation (réseaux sociaux, via partenaires)</li><li>Assurer la gestion des relations avec la presse (organisation de voyages et invitations presse, maintenir une relation étroite avec ces derniers…)</li><li>Veiller au respect de la charte graphique</li><li>Organiser des shootings et tournages fréquents pour étoffer le contenu promotionnel de l’hôtel</li><li>Présenter le reporting périodique des plans d'action relatif aux performances du service</li><li>Assurer une veille permanente des nouvelles tendances et établir des benchmarks réguliers </li><li>Préparer l’entretien annuel d’évaluation en faisant un suivi rigoureux des objectifs personnels définis en début d’année</li></ul><br>Qualifications<br><br><p><strong><u>Attitude</u></strong></p><br><ul><li>Fortes capacités d’adaptation</li><li>Excellent orateur (être bilingue en français et en anglais autant à l’oral qu’à l’écrit)</li><li>Bonne culture générale et suivi de l’actualité</li><li>Intégrité et éthique sans faille</li><li>Excellente présentation et respect du dress code de l’hôtel</li><li>Excellentes aptitudes techniques</li><li>Disponibilité et flexibilité sur les horaires de travail</li><li>Résistance au stress</li></ul><p><strong><u>Attributs</u></strong> <strong><u>personnels</u></strong></p><br><ul><li>Une expérience préalable est un atout</li><li>Être productif, efficace et minutieux</li><li>Être accueillant, avenant et responsable</li></ul><br>Informations supplémentaires<br><br><p><em><strong>Avantages collaborateurs</strong></em></p><br><p>Rejoignez nos équipes et bénéficiez d’un ensemble d’avantages exclusifs, incluant des surclassements offerts, des séjours prolongés, des tarifs préférentiels au sein des établissements <strong>Fairmont & Raffles</strong>, ainsi que des réductions sur la restauration et le bien-être, sans oublier de nombreuses attentions pensées pour enrichir votre expérience.</p><br><p>Nous avons à cœur de prendre soin de nos collaborateurs et de valoriser leur engagement en leur offrant des avantages à la hauteur de leur investissement.</p><br><p><em><strong>Nos valeurs</strong></em></p><br><p><strong>Respect</strong><br>Nous valorisons les besoins, les idées et l’individualité de chacun.<br>Nous traitons toutes les personnes avec équité et dignité.</p><br><p><strong>Excellence</strong><br>Nous créons des liens authentiques et saisissons chaque occasion pour faire sentir à notre entourage qu’il est unique.</p><br><p><strong>Appartenance</strong><br>Nous célébrons nos différences, nous nous soutenons mutuellement et avançons toujours ensemble.</p><br><p><strong>Autonomisation</strong><br>Nous donnons à chacun la liberté de prendre des initiatives et d’anticiper les moments qui créent des expériences inoubliables.</p><br><p><strong>Intégrité</strong><br>Nous bâtissons la confiance à travers le respect mutuel et l’authenticité.</p><br><p><strong><em>Diversité & Inclusion</em></strong></p><br><p>Fairmont s’engage à créer un environnement inclusif où la diversité des talents peut pleinement s’épanouir.<br>Nous accueillons avec enthousiasme des candidats issus de tous horizons.</p><br> </div>
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Rejoignez une équipe dynamique et faites partie d’un réseau de 90 établissements d’exception, avec 34 nouvelles ouvertures en cours, répartis dans 30 pays à travers le monde.<br>Nos établissements s’étendent des plages d’Hawaï aux parcs nationaux préservés du Canada, du cœur de Londres aux déserts des Émirats Arabes Unis.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>C‘est sur un domaine d’exception, au cœur d’une oliveraie centenaire dominé par l’Atlas que se trouve le Fairmont Royal Palm Marrakech. À seulement vingt minutes de la vibrante « Ville Rouge », sur la route d’Amizmiz, le Fairmont Royal Palm Marrakech propose le meilleur : 134 clés réparties en suites et villas, trois restaurants, un Spa d'une superficie de 3500 m2 ainsi qu’un centre sportif avec une piscine de 2000 m2, un golf de 18 trous et un club enfant unique.</p><br><br>Description du poste<br><br><p>Relevant du Directeur de la Restauration, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter : </p><br><ul><li>Proposer en permanence un service professionnel, avenant et attachant ;</li><li>Diriger et gérer l’équipe du point de vente dans tous les domaines en veillant au respect des standards de service ;</li><li>Gérer les problèmes des clients et réagir de façon rapide et professionnelle ;</li><li>Encadrer les barmen, chefs de rang, commis et stagiaires ;</li><li>Animer des formations pour ses collaborateurs ;</li><li>Assister le responsable du restaurant dans la préparation et la gestion des réunions de service et des briefings ;</li><li>Rentabiliser au maximum son service (Chiffre d’Affaire, Prix Moyen, Payroll, VVA) ;</li><li>Faire respecter la mise en place des standards de service ;</li><li>Anticiper et identifier les besoins liés à l’activité (Food, beverage, VVA, etc.)</li><li>Définir les tâches quotidiennes et les objectifs de ses collaborateurs ;</li><li>Animer et préparer les briefings quotidiens liés au service et à l’activité ;</li><li>Superviser les plannings ;</li><li>Animer des formations afin de pouvoir développer les compétences de ses collaborateurs et détecter des potentiels ;</li><li>En collaboration avec son n+1, organiser le recrutement et la sélection du personnel sous sa responsabilité hiérarchique selon les besoins, l’activité et le budget ;</li><li>Faire le suivi et le contrôle du respect des fiches de postes et procédures de travail ;</li><li>Superviser le travail des hôtesses (courriers électroniques, envois de fax, etc.)</li><li>Veiller à l’application des normes d’hygiène et de sécurité dans le restaurant ;</li><li>Superviser et faire respecter les critères de qualité de service et les mettre à jour régulièrement ;</li><li>Contrôler et participer au service ;</li><li>Contrôler la qualité des mets servis aux clients ;</li><li>Contrôler les réservations du jour et à venir ;</li><li>Animer les briefings ;</li><li>Superviser et contrôler les mises en place ;</li><li>Contrôler le bon état général des équipements mis à sa disposition.</li><li>Accueillir le client en collaboration avec l’hôtesse ;</li><li>Contrôler que les clients soient installés confortablement ;</li><li>Respecter et faire respecter le protocole de service ;</li><li>Prendre les commandes si besoin ;</li><li>Préciser à l’écrit et à la voix les informations particulières d’une commande ;</li><li>Servir certains mets avec le chef de rang ou le commis si nécessaire ;</li><li>Vérifier l’exactitude des additions (mets et vins) avant et après impression ;</li><li>Anticiper et accompagner physiquement le départ de chaque client ;</li><li>Recueillir les commentaires clients ;</li><li>Faire le suivi des plaintes ou autre litiges intervenant lors du service et envoyer un rapport écrit en fin de service à son N+1 ;</li><li>Superviser la gestion du matériel, du linge, du stock de marchandises et des stocks des produits d’entretien ;</li><li>Vérifier la propreté de l’ensemble de son service ;</li><li>Autres tâches, telles qu’assignées.</li></ul><br>Qualifications<br><br><ul><li>Expérience antérieure dans un poste de direction en bars ;</li><li>Expérience préalable de l’utilisation d’un système de point de vente ;</li><li>Connaissance des applications Microsoft Windows ;</li><li>Un diplôme universitaire dans une discipline liée est privilégié ;</li><li>Excellentes compétences de communication et d’organisation ;</li><li>Excellentes compétences interpersonnelles et compétences en résolution de problèmes ;</li><li>Particulièrement responsable et fiable ;</li><li>Capacité à travailler efficacement sous pression dans un environnement au rythme soutenu ;</li><li>Capacité à travailler en équipe ;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment.</li></ul><br>Informations supplémentaires<br><br><p><em><strong>Avantages collaborateurs</strong></em></p><br><p>Rejoignez nos équipes et bénéficiez d’un ensemble d’avantages exclusifs, incluant des surclassements offerts, des séjours prolongés, des tarifs préférentiels au sein des établissements <strong>Fairmont & Raffles</strong>, ainsi que des réductions sur la restauration et le bien-être, sans oublier de nombreuses attentions pensées pour enrichir votre expérience.</p><br><p>Nous avons à cœur de prendre soin de nos collaborateurs et de valoriser leur engagement en leur offrant des avantages à la hauteur de leur investissement.</p><br><p><em><strong>Nos valeurs</strong></em></p><br><p><strong>Respect</strong><br>Nous valorisons les besoins, les idées et l’individualité de chacun.<br>Nous traitons toutes les personnes avec équité et dignité.</p><br><p><strong>Excellence</strong><br>Nous créons des liens authentiques et saisissons chaque occasion pour faire sentir à notre entourage qu’il est unique.</p><br><p><strong>Appartenance</strong><br>Nous célébrons nos différences, nous nous soutenons mutuellement et avançons toujours ensemble.</p><br><p><strong>Autonomisation</strong><br>Nous donnons à chacun la liberté de prendre des initiatives et d’anticiper les moments qui créent des expériences inoubliables.</p><br><p><strong>Intégrité</strong><br>Nous bâtissons la confiance à travers le respect mutuel et l’authenticité.</p><br><p><strong><em>Diversité & Inclusion</em></strong></p><br><p>Fairmont s’engage à créer un environnement inclusif où la diversité des talents peut pleinement s’épanouir.<br>Nous accueillons avec enthousiasme des candidats issus de tous horizons.</p><br> </div>
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<span><br>POSITION SUMMARY<br>Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Instruct group fitness classes (e.g., aerobics, spinning, strength training) at all ability levels. Provide advice to individuals on the correct method of exercising with fitness equipment. Assess individual's current exercise program and level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of an emergency. Provide assistance to injured guests until the arrival of emergency medical services. Clean and maintain recreational area, equipment, and supplies. Call Maintenance or an outside service company if machines require service.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. In addition some states may have additional licensing/registration requirements to be considered for this position. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>REQUIRED QUALIFICATIONS<br>License or Certification: CPR Certification<br>First Aid Certification<br>Fitness Equipment<br>Fitness Instruction<br>Any certification or training required by local and state agencies.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<span><br>POSITION SUMMARY<br>Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: At least 2 years of supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b>Reservations Agent – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</b></p><br><br><p><b>About Four Seasons Hotels and Resorts:</b></p><br><br><p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.</p><br><br><br><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><p><b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b></p><br><br><p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </p><br><br><br><p><b>The Role of Reservations Agent:</b></p><br><br><p>We currently have an opportunity for Reservations Agent to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco! </p><br><br><br><p>Reporting into our Reservations Manager, Responsible for selling the resort and providing information to prospective guests. To capture sales from the incoming calls and coordinate details of each reservation to ensure the guest’s satisfaction.</p><br><br><p>Focusing on quality assurance, call and email conversion, maintaining global standards and working closely with the Worldwide Reservations Office, actively driving sales for the hotel by maintaining business relationships, controlling room and rate availability, working with Sales in handling group bookings.</p><br><br><br><p><b>Our Ideal Reservations Agent candidate will have:</b></p><br><br><p>Reservations agent experience in luxury hospitality operations, exceptional communicator, with excellent interpersonal and <span>relationship-building</span> skills, and an exceptional eye for detail.</p><br><br><br><p>We are looking for a special individual who shares our passion for excellence and whom delights in the magic of curating special experiences and memories for our guests. </p><br><br><br><p><b>Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</b></p><br><br><br><p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</p><br><br><br><br><br><br><br> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>This position is located in the Programme Office in Morocco (POMOR), Regional Office for Middle East and North Africa (ROMENA), Division for Operations (DO) of the United Nations Office on Drugs and Crime (UNODC) in Rabat, Morocco. The incumbent will work under the supervision of the Representative, ROMENA, located in Cairo, Egypt, as first reporting officer, and the overall guidance of the Programme Coordinator of the Global Programme on Cybercrime, assigned to the Cybercrime and Technology Section (CTS), Organized Crime and Illicit Trafficking Branch (OCB), Division for Treaty Affairs (DTA), UNODC, as second reporting officer. The incumbent will also work under the substantive guidance of the Project Coordinator (Human Trafficking and Migrant Smuggling) for project “Global Action against the Financial and Digital-based dimensions of migrant smuggling”, Technical Cooperation and Field Support, Human Trafficking and Migrant Smuggling Section (HTMSS), Organized Crime and Illicit Trafficking Branch (OCB), Division for Treaty Affairs (DTA), as additional supervisor. For more information on UNODC, please visit https://www.unodc.org/<br> Responsibilities<br>Within assigned authority, the incumbent is responsible for implementing technical cooperation activities under UNODC’s European Union funded project “Global Action against the Financial and Digital-based Dimensions of the Smuggling of Migrants”, including counter-cybercrime technical assistance and practical day-to-day support to relevant bodies, entities and authorities, and coordinate with other projects and teams in Africa engaging in activities linked to the smuggling of migrants, as well as other field offices in the region, in particular, the Regional Office for the Middle East and North Africa (ROMENA), the Regional Office for West and Central Africa (ROSEN) and the Regional Office for East Africa (ROEA). . The incumbent will be responsible for the following specific duties: • Coordinate cyber-related technical assistance activities in African countries in support of implementing the Global Action against the Financial and Digital-based Dimensions of the Smuggling of Migrants. This includes overall activity implementation and coordination, procurement of equipment, contracting service providers, monitoring and reporting obligations related to national stakeholders in those countries; • In coordination with UNODC’s Human Trafficking and Migrant Smuggling Section and with the relevant UNODC field offices, including ROMENA, ROSEN and ROEA, liaise with relevant parties, such as with Law Enforcement Agencies, Ministries of Interior, Ministries of Justice, Attorney General Offices, and Supreme Courts in selected countries, to ensure project implementation of the Global Action against the Financial and Digital-based Dimensions of the Smuggling of Migrants in the African countries covered; • Design and update curricula and courses on investigating cyber-dependent and cyber-enabled smuggling of migrants; • Organize and conduct capacity building and technical assistance activities on detection and investigation of migrant smuggling committed by means of technology, virtual assets, darknets, all related technologies, and provide technical advice to counterparts upon request; • Undertake outreach activities; coordinate international, regional and national workshops, meetings and conferences; make presentations on assigned topics/activities; • Provide, prepare and draft reports, guidelines, standard operating procedures (SoPs), and analysis on cyber-related issues; • Design and undertake training needs assessments of law enforcement and related criminal justice agencies related to detecting and investigating cyber-enabled and -dependent migrant smuggling, including training, in collaboration with other relevant experts, on the use of software to gather, collect and analyze digital evidence as well as open-source intelligence (OSINT) and social media intelligence (SOCMINT) techniques; • Coordinate and liaise with intergovernmental and non-governmental organizations and institutions which are active in the provision of training and education on related issues at the international, regional or country level, as well as with associated UNODC and broader UN Programmes; • Assist in the ongoing monitoring and evaluation of the project by collecting relevant data on project implementation, drafting reports and supporting follow-up of activities, as requested; • Prepare, review, plan and manage the implementation of substantive and administrative support, including budget and procurement management; • Prepare and draft a variety of written outputs that relate to the implementation of the project, such as background papers, progress reports, evaluation reports, mission reports, briefings and presentations; • Support the visibility of UNODC’s anti-migrant smuggling work in the region in accordance with the communications plan and in coordination with relevant country and regional offices, including submitting inputs to communication actions and products in a timely manner; ensure project donor(s) visibility in all public activities; • Prepare inputs for performance parameters and indicators, programme performance reports as well as inputs for results-based budgeting and results-based management as part of the monitoring, evaluation and learning plan; • Collect and analyze data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting; • Perform other work-related duties as required.<br> Competencies<br>Professionalism: Has in-depth substantive knowledge and specialization in the field of counter-cybercrime law enforcement and/or prosecution. Demonstrates ability to transfer knowledge and skills to the field of migrant smuggling. Has knowledge of policies and practices in international criminal justice and crime prevention and relevant UNODC mandates. Has knowledge of programme/project administration, implementation, evaluation, technical cooperation, programming and budgeting. Has knowledge of and ability to provide training to prosecutors, law enforcement officers, digital forensic officers, or other criminal justice officials in matters relating to the investigation and prosecution of organized crime. Has excellent research and analytical skills. Is able to evaluate, identify and contribute to the solution of problems/issues. Demonstrates ability to apply good judgement in the context of assignments given and to coordinate the work of others. Has ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.<br> Education<br>An advanced university degree (Master's degree or equivalent) in computer science, information systems/security, software engineering, forensic computer/digital forensics, computer engineering, criminology, criminal justice, police studies or related field is required. A first-level university degree in similar fields in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five years of progressively responsible professional work experience in addressing cybercrime is required. Work experience in the development and delivery of training is required. Work experience related to the topic of the smuggling of migrants and related crimes is desirable. Work experience in conducting cybercrime (cyber-dependent or cyber-related) investigations is desirable Work experience using open-source intelligence (OSINT) and social media intelligence (SOCMINT) techniques is desirable Work experience within the United Nations or similar international organization dealing with law enforcement related operations is desirable. Work experience in project management is desirable. Experience in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English is required. French is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates may include an assessment exercise and a competency-based interview.<br> Special Notice<br>This temporary position is available for eleven (11) months. Actual filling of this position and actual duration of the assignment is subject to availability of funding. If the selected candidate is an internal staff member from the United Nations Secretariat, the selection may be administered as a temporary assignment. While this temporary assignment may provide the successful applicant with an opportunity to gain new work experience, the selection for this position is for a limited period, will normally be at a staff member’s personal grade and has no bearing on the future incumbency of the post. Payment of Special Post Allowance (SPA) to the post level may be considered after three months subject to certain conditions. Staff members of the United Nations common system organizations who will reach the mandatory age of separation or retirement within the duration of the current temporary need period are not eligible to apply. Submitting an application or selection for the current temporary job opening does not delay or increase the mandatory age of separation. Retirees above the mandatory age of separation who wish to be considered for the current temporary job opening must indicate the reason for their last separation as "retirement." Such retirees shall not be employed by the Organization, unless (a) the operational requirements of the Organization cannot be met by staff members who are qualified and available to perform the required functions; and (b) the proposed employment would not adversely affect the career development or redeployment opportunities of other staff members and represents both a cost-effective and operationally sound solution to meet the needs of the service. At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position. Morocco is classified in the A category (family duty station). Please note that pursuant to the Staff selection system policy (ST/AI/2025/2): (1) Applicants for positions in the Field Service category cannot be of the nationality of the country where the position is located, and (2) Applicants for positions in the Professional and higher categories in a mission, field operation, or resident coordinator’s office cannot be of the nationality of the country where the position is located. For currently serving staff of a United Nations Common System organization, only the UN-recognized nationality will be considered for the purposes of these restrictions.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>In its resolution 72/279 of 31 May 2018, the General Assembly created a dedicated, impartial empowered and sustainable development-focused coordination function for the United Nations development system, drawing on the expertise and assets of all United Nations development system entities, including specialized and non-resident agencies. The Resident Coordinator system ensures the coordination of all organizations of the United Nations dealing with operational activities for development at the country level, regardless of the nature of their presence in the country. It encompasses the UN Resident Coordinator, the UN Country Team and Resident Coordinator’s Office and is served by the UN Development Coordination Office. In line with this General Assembly mandate, the Resident Coordinator (RC) is the highest-ranking representative of the United Nations development system (UNDS) at the country level, with the responsibility to lead United Nations country teams, and ensure system-wide accountability on the ground – including through a matrixed dual reporting model - for the United Nations Sustainable Development Cooperation Framework and coordinating UN support to countries in their implementation of the 2030 Agenda. She/he brings to the role an appreciation of the breadth of assets of the United Nations in the service of sustaining peace. The Resident Coordinator is the designated representative of – and reports to – the Secretary-General. The Resident Coordinator also reports annually to the host Government on the systemwide implementation of the UN Cooperation Framework. The Resident Coordinator system is focused on the advancement of sustainable development, leaving no one behind, and with the eradication of poverty in all its forms and dimensions as an overarching objective, consistent with the integrated nature of the 2030 Agenda for Sustainable Development. In performing her/his functions, the Resident Coordinator is guided by the respective UN Cooperation Framework and international frameworks, norms and standards agreed amongst the Member States of the United Nations.<br> Responsibilities<br>• Represents the United Nations at the highest-levels of state and together with the relevant agency representative(s) fosters engagement with Government, civil society, bilateral and multilateral partners, academia and private sector to enable the UN development system to address national needs, priorities and sustainable development challenges to advance the 2030 Agenda and to advocate for action and acceleration on the Sustainable Development Goals (SDGs); • Leads the UN country team in the development, monitoring and reporting on the UN Cooperation Framework, and enables the UN Country Team’s implementation of the UN Cooperation Framework, in full consultation with Government, and through engagement with diverse partners; • Coordinates UN system-wide support to Government, taking a preventive approach and identifying and mitigating risks to the achievement of the SDGs and their benefit to all; • Supports, catalyzes and advocates for the work of UNCT member agencies, funds and programmes and supports Country Representatives in reaching their agency-specific goals; • Coordinates UN entities’ contributions to context and trend analysis, including a high-quality Common Country Analysis, sharing key findings with the Government and keeping the Secretary-General informed, as appropriate; • Promotes and advocates for the fundamental values, standards and principles of the UN Charter, including respect for and protection of human rights and gender equality and advocacy on the SDG commitment to leave no one behind in achieving the sustainable development goals, and reaching the furthest behind first; • Together with the UN development system entities, engages, convenes and forges strategic partnerships at the national and sub-national level with diverse entities including with civil society, trade unions and employers’ organizations, networks of young people, the private sector, parliamentarians, academia, media and think tanks, and the broader development community, around UN’s collective support to the 2030 Agenda; • Advances, with Government and the UN Country Team and relevant regional entities, regional knowledge-sharing and collaboration, south-south and triangular exchanges, multi-country and transboundary initiatives in pursuit of greater system-wide results and impact on the implementation of Agenda 2030 in country; • Identifies, and leverages expertise and assets from across the UN development system, resident or non-resident, to improve shared results, addressing gaps in SDG coverage, effectively utilizing the mandates, capacities, comparative and collaborative advantages within the UN system to do so and ensures alignment of UN development efforts with national development needs and priorities, to foster coherence and impact, and to reduce overlaps, duplication and fragmentation; • Provides governance and oversight of system-wide country financing instruments. Pursues funding on behalf of the UN development system for joint UN efforts, system-wide plans and initiatives in support of the UN Cooperation Framework and public and private financing for the implementation of Agenda 2030; • Leads continued engagement on and pursuance of the UN’s normative agenda, as per international and regional treaties, conventions and recommendations in support of national capacity development in normative and operational areas, in accordance with respective mandates and based on the UN’s comparative advantage, roles and responsibilities; • Fosters an enabling environment inside and outside the UN, aimed at facilitating collaboration, knowledge and data gathering, analysis and sharing practices to underpin a dynamic and forward-thinking UN contribution to the country, drawing on the global knowledge and expertise of the entire UN system to benefit the country’s access to sustainable development solutions; • Facilitates access to national, regional and global resources to advance new avenues and pathways to innovation around but not limited to financing and new technologies for sustainable development; • Leads and enhances, together with the UN Country Team, strategic communication that advances UN system efforts and collective results to promote the 2030 Agenda, including for national goals and priorities for sustainable development to generate positive public support and ownership; • When appointed as Designated Official, ensures effective coordination of country-level security and is accountable to the Secretary-General, through the Under-Secretary-General for Safety and Security, for the security of United Nations personnel and their eligible family members, UN premises and assets throughout the country, designated area or mission, and leads the inter-agency Security Management Team; • Promotes and nurtures staff learning and the implementation of staff rules and policies, including on prevention of sexual exploitation, abuse and sexual harassment, and gender parity; • Where the RC is the highest UN official, the RC has system-wide responsibility for developing collective protection from sexual exploitation and abuse (PSEA) strategies and ensuring that action plans are implemented, thereby capacitating the UNCT to lead on overseeing such initiatives. • Manages a matrixed dual reporting system with UN country team heads with respect to their contributions to the UN Cooperation Framework objectives and the collective results of the 3 UN development system towards the achievement of the 2030 Agenda at the country level, in accordance with the Management and Accountability Framework; • Advances, with the UN Country Team, country-specific measures to promote UN common business operations, including common premises and back-offices, to enable joint work and generate greater efficiencies, synergies and coherence, in accordance with General Assembly resolution 71/243; • In contexts where international humanitarian assistance is required, and a separate Humanitarian Coordinator is not designated and when there is no lead agency designated by the Emergency Relief Coordinator, leads and coordinates the response efforts of United Nations and relevant humanitarian actors, in accordance with General Assembly resolution 46/182 and related resolutions, and facilitates linkages between humanitarian and development programming for enhanced and sustainable impact; • In conflict and post-conflict settings facilitates the integration of the UN Country Team’s work with UN peacekeeping or political missions to fully contribute to building resilience, prevention, sustaining peace and transition planning and management; and • Manages and provides strategic guidance and oversight to the Resident Coordinators Office.<br> Competencies<br>The Resident Coordinator competencies are embedded in the RC Leadership Profile. (https://unsdg.un.org/resources/resident-coordinator-leadership-profile)<br> Education<br>Master's degree – or equivalent post graduate qualification – in development studies, international relations, political science, economics, social sciences, human rights, law or closely related fields (for otherwise suitably qualified candidates, a first level university degree with a relevant combination of academic qualifications and experience may be accepted in lieu of an advanced post graduate university degree).<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>Minimum 15 years of substantive experience and results in leadership roles at the international level is required (including five years of cumulative experience in development, human rights, rule of law, peace-building or humanitarian work at country level outside of one's own country). Previous RC experience is desirable. Previous experience as a senior official with accountability for security (for example UN Designated Official (DO) for Security or equivalent) or previous experience in security decision-making in a complex environment is desirable. Experience in the management and/or coordination of humanitarian programmes, operations and advocacy, preferably at the country level, is desirable. Excellent judgement and strong diplomatic skills are desirable. Demonstrated ability to engage with all relevant stakeholders, including with government representatives, donors and civil society, is desirable. Proven ability to analyse developments and dynamics with a view to facilitating preventive action or identifying entry points for UN engagement is desirable. Experience engaging with or facilitating the participation of vulnerable groups including women’s groups and youth, is desirable. Excellent communication and advocacy skills and experience managing engagement with traditional media and on social media is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br><b>French</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br> <br> Assessment<br>Evaluation of qualified candidates may include a desk review of the applications and/or an interview.<br> Special Notice<br>The start date of this position is as soon as possible. According to the ICSC classification, Rabat is currently classified as an A duty station, rated on a scale that assesses the difficulty of working and living conditions from A to E, with A being the least and E, the most difficult. The duration of assignment for A duty stations is of 5 years. The tour of duty length may change if the hardship classification of the duty station changes. Eligibility for this position is limited to candidates who are members of the Resident Coordinator Pool. Resident Coordinators can apply for this post if by the post's indicated start date they have one year or less of service remaining in their current duty station. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply. The appointment against this position is limited to the Resident Coordinator System in this specific duty station.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary positions. Applicants are urged to carefully follow all instructions available in the online recruitment platform, inspira, and to refer to the Applicant Guide by clicking on “Manuals” in the “Help” tile of the inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. All external candidates recruited in accordance with section 2.2 (a) of ST/AI/2025/3 for a fixed term appointment without limitation and all external candidates recruited in accordance with section 2.2. (c) of ST/AI/2025/3 for a fixed term appointment limited to the entity are subject to an initial probationary period of one year under a fixed-term appointment. Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br> </div>
<h2 class="h5">Job description</h2>
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Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals. As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDG's. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The position is located in the United Nations Resident Coordination Office (RCO) and reports to the Head of RCO. The incumbent works under the overall supervision of the Head of RCO while maintaining a matrixed functional relationship with the Sustainable Development Goals (SDG) Policy and Financing Section of the SDG Coordination, Policy and Programme Division, and collaborates closely with the Regional Policy Analyst to ensure coherence and alignment of SDG policy, financing, and sustainable development support in line with corporate RC system policy corporate priorities.<br> Responsibilities<br>Within delegated authority, the incumbent will be responsible for the following duties: 1. PROVIDES SUBSTANTIVE ECONOMIC ANALYSIS AND SUPPORTS EVIDENCE-BASED ADVICE ON SUSTAINABLE DEVELOPMENT, ECONOMIC TRANSFORMATION AND SDG FINANCING: • Researches, analyzes and presents economic, social and sustainable development data and information, including emerging trends and good practices related to economic transformation, green and just transition, digital transformation, the future of work and SDG financing. • Conducts economic and policy analysis to support the Resident Coordinator (RC) and United Nations Country Team (UNCT) in identifying challenges, opportunities and policy options for accelerating progress towards the Sustainable Development Goals (SDGs), with due consideration to gender equality and leave no one behind principles. • Support implementation and localization of global/corporate guidelines, tools and other materials related to economic transformation and SDG financing, including methodologies and tools related to integrated SDG analysis, strategic foresight, data-driven decision-making, digital transformation and innovation in close collaboration with the Regional Office and the SDG Coordination, Policy and Programme Division[AJ1.1] • Provides substantive inputs to analysis and briefing materials on economic transformation and SDG financing, including integrated SDG analysis, strategic foresight, data-driven decision-making, digital transformation and innovation. • Supports the identification and analysis of entry points for integrated UN policy support related to economic transformation, including opportunities to promote more inclusive, productive, resilient and sustainable economic development. • Collects, analyses and interprets economic and development data relevant to UN country-level operations, identifies trends and gaps and proposes follow-up actions to strengthen evidence-based programming and decision-making. • Prepares substantive inputs to policy papers, analytical notes, briefing materials, reports and other knowledge products on economic transformation, macroeconomic trends and SDG financing. • Monitors national, regional and global economic developments and analyses their potential implications for sustainable development and achievement of the SDGs at the country level. • Conducts analysis on the role of the private sector in sustainable economic transformation and SDG financing and identifies potential opportunities for partnerships, innovation and blended financing approaches. • Researches and analyses emerging and innovative approaches to SDG financing, including initiatives developed by the United Nations, International Financial Institutions and other development partners. • Prepares inputs for briefing notes, talking points and background materials for the RC and UNCT on economic transformation, macroeconomic developments and SDG financing. • Supports UNCT initiatives related to SDG financing, including Integrated National Financing Frameworks (INFFs) and follow-up to Sevilla Commitments, as applicable. • Provides economic analysis and substantive inputs to humanitarian-development-peace nexus approaches, as relevant to the country context. • Identifies and analyzes issues that impact multiple SDGs and their targets and proposes ‘accelerator interventions' that can help unlock and accelerate progress towards sustainable development across multiple areas; • Assesses sustainable development trade-offs and risk factors, as well as early-warning indicators that may undermine the achievement of SDG targets and impact the UN’s role and programme in the country; • Contributes to the preparation of UN flagship reports, including the analysis of data and the provision of evidence to build the case for policies and interventions on SDGs; 2. SUPPORTS PARTNERSHIPS AND ENGAGEMENT WITH NATIONAL COUNTERPARTS AND OTHER STAKEHOLDERS ON ECONOMIC TRANSFORMATION AND SDG FINANCING: • Supports the RC and UNCT's engagement with government counterparts, United Nations entities, International Financial Institutions (IFIs), development partners, the private sector, academia, think tanks and civil society on issues related to economic transformation and SDG financing. • Maintains working-level collaboration and exchanges with economists across the UN system and other relevant institutions to facilitate information-sharing, policy coherence and joint analytical work. • In close collaboration with relevant RCO colleagues, supports engagement with national planning, economic and finance institutions, IFIs, private sector actors and other partners to identify areas for collaboration on sustainable economic transformation and SDG financing. • Monitors analytical work, policy developments, financing initiatives and capacity-development support provided by development partners and identifies opportunities for collaboration with the UNCT. • Supports engagement with private sector and civil society stakeholders to identify potential contributions to sustainable economic transformation and catalytic financing opportunities for achievement of the SDGs. • Facilitates engagement, as appropriate, with data communities, innovation ecosystems, academic institutions, digital actors and foresight networks to strengthen analytical capacity and support the application of UN 2.0 capabilities in the country context. • Provides substantive support to the RC/UNCT on SDG-related issues, particularly on policies to accelerate the achievement of the SDGs, including through Mainstreaming, Acceleration and Policy Support (MAPS) and similar processes, and provides advice on potential trade-offs between SDGs; • Prepares inputs for the UNCT on how UN country-level operations can be optimized and better respond to sustainable development needs and emerging trends in country; • Together with UNCT members, plans and facilitates an integrated approach to the UN’s policy advice to national counterparts in government and other external partners; • Plans and directs the work of the in-country UN Joint Policy Team (or equivalent) and drives cross-pillar nexus approaches in country to policy, analysis and assessment. 3. PROVIDES ECONOMIC ANALYSIS AND SUBSTANTIVE SUPPORT TO THE UN SUSTAINABLE DEVELOPMENT PROGRAMMING CYCLE: • Contributes economic and financing analysis to the development and implementation of the Common Country Analysis (CCA), United Nations Sustainable Development Cooperation Framework (UNSDCF), joint programmes, annual reports and other elements of the UN sustainable development programming cycle. • Supports the preparation of macroeconomic, socioeconomic and SDG financing analysis for the CCA and other analytical exercises, applying an integrated approach and drawing, where relevant, on data, digitalization, innovation and strategic foresight.[GP2.1] • Identifies economic trends, policy issues and emerging development challenges and provides substantive inputs and recommendations to support UNCT programming and integrated policy responses. • Contributes to the development, implementation, monitoring and review of the UNSDCF, with particular attention to economic transformation, macroeconomic trends and SDG financing. • Provides substantive support to the development of UN joint programmes related to economic transformation and SDG financing, including programmes supported by the Joint SDG Fund, as applicable. • Supports UNCT Results Groups and other coordination mechanisms by providing economic analysis and substantive inputs relevant to the implementation of joint workplans and sustainable development priorities. • Researches and proposes options to strengthen UN support to national and multi-stakeholder processes related to economic policy, financing and capacity development, including the use of data, digital technologies, innovation and foresight for sustainable development. • Assists in the development and implementation of the next UN System Development Sustainable Framework (UNSDCF) to ensure that the UN’s country-level operational activities effectively support the implementation of the 2030 Agenda in country; • Provides substantive support to programme formulation and revision throughout the UNSDCF cycle, based on sound SDG analysis; • Contributes to the UN joint programming process to identify and support the formulation of a new generation of UN joint programmes that are aligned with the SDGs, oriented towards investment, and have impact at the national level; • Assists UNSDCF result groups in the implementation of joint workplans to promote SDG-relevant and SDG-responsive UN operational activities for development; 4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND LEARNING ON ECONOMIC TRANSFORMATION AND SDG FINANCING: • Contributes to knowledge management on economic transformation, macroeconomic trends and SDG financing to strengthen the UNCT's shared understanding of sustainable development challenges and opportunities. • Participates in local, regional and global communities of practice and knowledge networks, including the UN Economist Network, and facilitates the exchange of relevant research, good practices and lessons learned. • Researches and analyses good practices and lessons learned from UN policy initiatives and programmes related to economic transformation and identifies their relevance to the country context. • Monitors and analyses approaches and successful models for SDG financing and contributes to identifying options that could inform national investment policies and programmes. • Keeps abreast of emerging economic research, policy developments, analytical methodologies and innovative approaches relevant to sustainable development and proposes their application, as appropriate, to the work of the RCO and UNCT. • Documents lessons learned and knowledge generated through analytical and programme-support activities and contributes to their dissemination within the Resident Coordinator system and UN Country Team. • Supports knowledge-sharing and learning activities that promote the use of data, digitalization, innovation and foresight to strengthen sustainable development analysis and programming. • Collects and analyses data to identify trends or patterns and provide insights through graphs, charts, tables and reports using data visualization methods to enable data-driven planning, decision-making, presentation and reporting. • Ensures that requirements, background information used for data analysis are documented. • Researches, analyzes and presents best practices and lessons learned from implementation of UNCT projects and programmes, with a view to advising the RC and UNCT on actions to strengthen the policy orientation of the UN; • Monitors and analyzes best practices and successful models implemented by the UN in country and suggests options for developing these into bankable national SDG investment policies and programmes; • Contributes to global/corporate guidelines, tools and other materials related to sustainable development policy. • Perform other related RCO tasks as assigned.<br> Competencies<br>PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. The ability to analyze and interpret data in support of decision-making and convey resulting information to management. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. PLANING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. CLIENT ORIENTATION: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.<br> Education<br>Advanced university degree (Master’s degree or equivalent degree) in Economics is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and non-degree programs in data analytics, business analytics or data science programs is an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience in economic research and analysis, macroeconomic or socioeconomic policy, applied economics, development economics, or a related area in the context of development cooperation is required. Experience in conducting economic and/or policy analysis and translating development trends and data into policy options, recommendations or other analytical products is required. Experience in SDG financing, development finance, public finance and/or innovative financing approaches is required. Experience in supporting strategic planning, policy development or financing solutions with government institutions and/or other development partners is desirable. Experience working with multiple stakeholders, including government, the private sector, civil society, academia and/or development partners, in support of sustainable development priorities is desirable. Experience in applying inclusive approaches that take into consideration gender equality, youth, persons with disabilities and/or leave no one behind principles in economic analysis, policy or development programming is desirable. Experience in supporting partnerships and/or resource mobilization initiatives in the context of development cooperation is desirable. Experience working in UN inter-agency coordination or other multi-stakeholder coordination mechanisms is required. Experience in knowledge management, research, or the preparation and dissemination of analytical and policy products in the context of development cooperation is desirable. Work experience of two (2) years or more in data analytics or related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br><b>French</b>UN Level IIIUN Level IIIUN Level IIIUN Level III<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IUN Level IUN Level IUN Level I<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone/teleconference or face-to-face.<br> Special Notice<br>This is a Fixed Term position. Appointment against this position is available for a duration of one (1) year and does not carry any expectancy, legal or otherwise, of renewal. The appointment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate. THIS RECRUITMENT REMAINS SUBJECT TO BUDGETARY, CLASSIFICATION, AND INTERGOVERNMENTAL APPROVALS. The United Nations secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. THIS POSITION IS OPEN TO NATIONALS OF MOROCCO ONLY. National Professional Officer category shall be of the nationality of the country where this position is located and will be recruited in the country or within commuting distance of the office. If no suitable local candidate is identified, MOROCCO nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to traveling and relocating to MOROCCO in </div>
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels & Resorts</strong></p><br><p>Rejoignez une équipe dynamique et faites partie d’un réseau de 90 établissements d’exception, avec 34 nouvelles ouvertures en cours, répartis dans 30 pays à travers le monde.<br>Nos établissements s’étendent des plages d’Hawaï aux parcs nationaux préservés du Canada, du cœur de Londres aux déserts des Émirats Arabes Unis.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>C‘est sur un domaine d’exception, au cœur d’une oliveraie centenaire dominé par l’Atlas que se trouve le Fairmont Royal Palm Marrakech. À seulement vingt minutes de la vibrante « Ville Rouge », sur la route d’Amizmiz, le Fairmont Royal Palm Marrakech propose le meilleur : 134 clés réparties en suites et villas, trois restaurants, un Spa d'une superficie de 3500 m2 ainsi qu’un centre sportif avec une piscine de 2000 m2, un golf de 18 trous et un club enfant unique.</p><br><br>Description du poste<br><br><p>Relevant du Chef Exécutif et du Sous-Chef executif, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter :</p><br><ul><li>Assister le Chef dans création des plats, planification de menus, et la gestion des couts.</li><li>Proposer des services professionnels, cordiaux et prévenants aux clients</li><li>Veiller à l’homogénéité lors de la préparation de tous les plats, qu’ils soient destinés à la carte ou aux menus du room service, et à ce qu’ils soient conformes aux recettes et aux standards de l’hôtel</li><li>S’assurer des évènements et demandes de prestations, assurer la production en respectant les heures fixées.</li><li>Organiser les réunions préparatoires quotidiennes à l’intention des cuisiniers</li><li>Veiller à ce que tous les cuisiniers soient au fait des règles et des objectifs</li><li>Communiquer avec les chefs et le personnel F&B pour connaître les appréciations des clients</li><li>Assurer une communication efficace avec tout les membres de l’equipe pour assurer un service fluide et efficace</li><li>Maitriser les plannings de l’équipe avec une gestion des vacances et jours de droits d’une manière impeccable</li><li>Assurer la gestion du stock, les commandes, inventaires afin de maintenir un approvisionnement adéquat et de minimiser le gaspillage pour maintenir un Food Cost en ligne</li><li>Elaboration des fiches de couts, du document descriptif de plats pour le F&B</li><li>Responsable du suivit de réparations du matériel via l’equipe technique, et en collaborant avec le chef exécutif</li><li>Maitriser tous les aspects opérationnels afin de s’assurer que les meilleures pratiques soient effectuées</li><li>Veiller à la propreté et à l’entretien de toutes les aires de travail, des ustensiles et des équipements, contribuant aux normes imposées par l’hotel</li><li>Respecter les politiques, les procédures et les standards de service relatifs aux cuisines</li><li>Respecter toutes les politiques d’hygiène et de sécurité lors de la manipulation d’aliments et de boissons</li><li>Autres tâches, telles qu’assignées.</li></ul><br>Qualifications<br><br><p><strong>Qualifications :</strong></p><br><ul><li>Expérience préalable dans un poste de direction dans le domaine culinaire </li><li>Un diplôme ou un certificat dans une discipline culinaire est un atout</li><li>Justifier d’une grande expérience dans le domaine de la maîtrise des coûts, notamment ceux des aliments, du matériel, de la main-d’œuvre et des pertes, afin d’atteindre les objectifs de qualité alimentaire et les objectifs financiers de l’hôtel</li><li>Connaissance des applications Microsoft Windows</li><li>Excellentes compétences interpersonnelles et compétences en résolution de problèmes</li><li>Particulièrement responsable et fiable</li><li>Capacité à travailler efficacement sous pression dans un environnement au rythme soutenu</li><li>Capacité à travailler en équipe</li><li>Connaissance des tendances actuelles</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment</li><li>Expérience préalable dans un poste de direction dans le domaine culinaire</li></ul><br>Informations supplémentaires<br><br><p><em><strong>Avantages collaborateurs</strong></em></p><br><p>Rejoignez nos équipes et bénéficiez d’un ensemble d’avantages exclusifs, incluant des surclassements offerts, des séjours prolongés, des tarifs préférentiels au sein des établissements <strong>Fairmont & Raffles</strong>, ainsi que des réductions sur la restauration et le bien-être, sans oublier de nombreuses attentions pensées pour enrichir votre expérience.</p><br><p>Nous avons à cœur de prendre soin de nos collaborateurs et de valoriser leur engagement en leur offrant des avantages à la hauteur de leur investissement.</p><br><p><em><strong>Nos valeurs</strong></em></p><br><p><strong>Respect</strong><br>Nous valorisons les besoins, les idées et l’individualité de chacun.<br>Nous traitons toutes les personnes avec équité et dignité.</p><br><p><strong>Excellence</strong><br>Nous créons des liens authentiques et saisissons chaque occasion pour faire sentir à notre entourage qu’il est unique.</p><br><p><strong>Appartenance</strong><br>Nous célébrons nos différences, nous nous soutenons mutuellement et avançons toujours ensemble.</p><br><p><strong>Autonomisation</strong><br>Nous donnons à chacun la liberté de prendre des initiatives et d’anticiper les moments qui créent des expériences inoubliables.</p><br><p><strong>Intégrité</strong><br>Nous bâtissons la confiance à travers le respect mutuel et l’authenticité.</p><br><p><strong><em>Diversité & Inclusion</em></strong></p><br><p>Fairmont s’engage à créer un environnement inclusif où la diversité des talents peut pleinement s’épanouir.<br>Nous accueillons avec enthousiasme des candidats issus de tous horizons.</p><br> </div>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>Envision spending 6 months working with energetic colleagues and inspirational leaders, all while gaining world-class experience in one of the most dynamic organizations in the pharmaceutical industry. This is a reality for AbbVie AbbVie Co-Ops. </p><br><p>The Project Engineering or Capital Project Engineering team at AbbVie’s Worcester location is responsible for the engineering and management of capital projects involving biologics related equipment, facilities, and utilities. Project Engineers are therefore the lead engineer as well as the project managers for the capital projects that they work on. </p><br><p>Co-op within the Project Engineering team are assigned their own capital projects to manage and execute. As part of the project management of each project the co-op will need to engage with and coordinate with other teams within the Worcester site in order to complete each project. Depending on the scope of each project this often includes coordination with external contractors as well in order to complete the installation of equipment. </p><br><p><strong>Key responsibilities include: </strong></p><br><ul><li><p>Providing overall management of capital projects through the entire project life-cycle including scope management, scheduling, budgeting and coordinating activities interdepartmentally and with contractors. </p><br></li></ul><ul><li><p>Project scope development based on customer requirements, cost estimation, request of capital expenditure and preparation of financial defense package, scheduling, resource allocation, vendor and contractor management, and status reporting </p><br></li></ul><ul><li><p>Development of user requirements, biologics equipment P&ID’s (Piping and Instrumentation Diagrams), technical/functional specifications to support automation programming and processes. </p><br></li></ul><ul><li><p>Identify project resources needs both internally and externally. </p><br></li></ul><ul><li><p>Assist in the procurement process and generate purchase requisitions for all project equipment and labor purchases according to relevant Abbvie policies and procedures. </p><br></li></ul><ul><li><p> Prepare and deliver periodic project status reports to all internal project stakeholders (internal customers, engineering and plant management, etc) according to Abbvie site policies. </p><br></li></ul><br>Qualifications<br><br><p><strong>Minimum Qualifications </strong></p><br><ul><li><p>Currently enrolled in university, pursuing a Bachelor’s in Chemical or Mechanical Engineering or other related field </p><br></li></ul><ul><li><p>Must be enrolled in university for at least one semester following the co-op </p><br></li></ul><ul><li><p>Expected graduation date between December 2027 – June 2028 </p><br></li></ul><ul><li><p>Demonstrated oral/written communication skills </p><br></li></ul><ul><li><p>Demonstrated planning and organizational skills </p><br></li></ul><ul><li><p>Knowledge of Microsoft Office Suite </p><br></li></ul><ul><li><p>Demonstrated integrity, reliability, dedication, adaptability, innovation, and self-motivation </p><br></li><li>Must be able to commit to a 6-month duration in-person at AbbVie Bioresearch Center (ABC) in Worcester, MA (January - July).</li></ul><p><strong>Preferred Qualifications </strong></p><br><ul><li><p>Exposure to Biopharmaceutical Manufacturing or Biologics Equipment Operation </p><br></li></ul><ul><li><p>Experience with cGMP and Good Documentation Practices </p><br></li></ul><ul><li><p>Demonstrated interpersonal, collaboration, and effective teamwork skills </p><br></li></ul><br>Additional Information<br><br><p><strong>Benefits and Amenities:</strong><br>Competitive pay<br>Relocation support for eligible students<br>Select wellness benefits and paid holiday / sick time<br><strong>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </strong><br>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.<br><br>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>AbbVie’s Immunology R&D organization is looking for a highly motivated Scientist I to join our Dermatology Discovery team at the Cambridge Research Center in Cambridge, MA. This researcher will contribute to the identification and validation of novel therapeutics for inflammatory skin diseases. The Dermatology Discovery team applies human disease transcriptomic and multi-omics data sets in combination with wet-bench science to perform mechanistic in vitro studies with the overarching goal to elucidate disease-driving mechanisms that will advance innovative therapeutic strategies. The successful candidate will play a key role in the preclinical research team by conducting in vitro models focusing on human translation to HS and PsO. </p><br><p>The ideal candidate is scientifically curious, collaborative, enthusiastic, skilled, and dedicated. This position requires passion, attention to detail, prior hands-on experience, and teamwork within a fast-paced drug discovery environment. </p><br><p><strong>Key Responsibilities: </strong></p><br><ul><li><p>Sterile cell culture (cell lines and primary human and murine cells) </p><br></li></ul><ul><li><p>Process and analyze ex-vivo human tissues for disease-relevant endpoints </p><br></li><li><p>Perform analyses using the following techniques: </p><br></li></ul><ol><li><p> Flow cytometry </p><br></li><li><p> Quantitative PCR </p><br></li><li><p> Protein analyses – ELISA, MSD and multiplex assays </p><br></li><li><p> Western blotting </p><br></li><li><p> Microscopy </p><br></li></ol><ul><li><p>Develop and implement assays that monitor cellular processes </p><br></li></ul><ul><li><p>Analyze data using appropriate statistical methods and communicate findings through presentations and scientific discussions </p><br></li><li><p>Maintain detailed experimental records and ensure compliance with electronic laboratory notebook</p><br></li><li><p>Prior hands-on experience with keratinocytes, fibroblasts, and immune cells (Th17 T cell differentiation, macrophage polarization) is a plus</p><br></li><li><p>Candidates with prior experience in complex human in vitro model will receive extra consideration</p><br></li></ul><br>Qualifications<br><br><ul><li><p>Bachelor’s degree in molecular biology, immunology or other biological sciences (BS/BA) with 5 years of experience</p><br></li><li>Master’s degree with 2 years of experience is desired</li></ul><p><strong>Key AbbVie Competencies:</strong></p><br><ul><li>Builds strong relationships with peers and cross functionally with partners outside of the team to enable high performance</li><li>Learns fast, grasps the “essence” and can change course quickly</li><li>Raises the bar and is never satisfied with the status quo</li><li>Creates a learning environment, open to suggestions and experimentation for improvement</li><li>Embraces the ideas of others and nurtures innovation to make possibilities real</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b>About Four Seasons Hotels and Resorts:</b> </p><br><br><p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do. </p><br><br><br><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </p><br><br><br><p><b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b> </p><br><br><p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </p><br><br><br><p><b>The Role of Chef de partie:</b></p><br><br><p>We currently have an opportunity for a Chef de partie to join our Four Seasons Hotel Rabat, Kasr Al Bahr team in Morocco! </p><br><br><br><p>Reporting into our chef, you will be responsible for supervising and overseeing the preparation of food items for guest orders ensuring consistent quality following recipe cards as well as production, portion and presentation standards, completing mis en place and setting up stations for service, maintaining a safe and sanitary work environment, dating all food containers and rotating as per policy, ensuring all perishables are kept at proper temperatures, checking pars, determining necessary preparation, assisting in setting up plans and actions to control food waste, developing and mentoring the team and ensuring our guests receive the highest levels of service excellence consistently.</p><br><br><br><p><b>Our Ideal chef de partie candidate will have:</b></p><br><br><p>A special talent and passion for ensuring you and your team deliver the highest of culinary standards consistently and ensuring that our food offering is at the center of our guest experience. You should have culinary and supervisory experience in luxury resorts, the ability to provide guidance to others, and have a creative flair; bringing your personal touch and energy to all our food and beverage experiences.</p><br><br><br><p><b>Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</b> </p><br><br><br><p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</p><br><br><br><br><br><br><br> </div>
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