Computer Technician Jobs in Morocco
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<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers.</li><li>Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs.</li><li>Promote and sell DHL products and value-added services to achieve revenue and shipment targets.</li><li>Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management).</li><li>Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements.</li><li>Manage customer complaints effectively and implement corrective actions to avoid recurrence.</li><li>Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes.</li><li>Maintain accurate daily operations including shipment processing, manifesting and CIA checks.</li><li>Ensure proper handling and reconciliation of cash, including float management and CAA compliance.</li><li>Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools.</li><li>Identify opportunities to improve customer experience, processes and service quality.</li><li>Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives.</li><li>Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of <strong>French</strong>, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Problem Solving: Takes ownership of customer enquiries and provides effective solutions.<br>Customer Orientation: Builds long-term relationships and ensures customer satisfaction.<br>Planning & Organizing: Manages daily tasks efficiently to meet operational and sales targets.<br>Results Orientation: Focuses on achieving revenue, shipment and service KPIs.<br>Teamwork: Works collaboratively and contributes to a positive team environment.<br>Communication: Communicates clearly and effectively with customers and internal stakeholders.<br>Attention to Detail: Ensures accuracy in transactions, documentation and cash handling</p></div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>
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Company culture : <p><strong>Jameel Motors</strong> is characterized by a <strong>performance-driven and competitive culture</strong>, where ambition, customer focus and the achievement of concrete results play a central role. This dynamic is complemented by a <strong>collaborative dimension</strong>, fostering trust, teamwork and employee support. The company also maintains openness to <strong>innovation</strong>, supporting adaptability and evolving practices. This balance creates a demanding, collaborative and success-oriented work environment.
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<br> Job : <p>To define, lead, and execute the national fleet and corporate sales strategy in order to drive sustainable volume growth, profitability, and market share. The Fleet Director develops strategic partnerships with key fleet customers, leasing companies, and institutional clients, ensuring the company's positioning as a preferred mobility partner while balancing volume, profitability, and brand value.</p><br><br><p><strong>Fleet strategy & Business Leadership</strong></p><br><br><ul><li>Develops in accordance with the Geneal sales manager a yearly strategy (hochin) and have it implemented in an actionable plan</li><li>Define and implement the national fleet strategy aligned with the company's overall commercial and strategic objectives</li><li>Develop annual and mid-term fleet business plans, including volume, revenue, and profitability targets</li><li>Identify priority segments: Leasing companies, Rental companies, Corporate fleets, Government & public sector, Key national account</li><li>Sets and monitors volume target by key account</li><li>Define pricing, discount and margin strategy</li><li>Generates, develops and communicates on opportunities, assessing promotion's effectiveness, and monitoring sales profitability</li><li>Ensure agreements are proposed, discussed and agreed on with main key accounts on a yearly basis</li></ul><p><strong>Key Accounts & Strategic Partnerships</strong></p><br><br><ul><li>Develop and maintain executive-level relationships with major fleet customers and partners.</li><li>Lead negotiation of strategic fleet agreements and framework contracts.</li><li>Position the company as preferred supplier for major national and international fleet clients.</li><li>Identify and secure new strategic accounts.</li></ul><p><strong>Corporate sales tactics</strong></p><br><br><ul><li>Organizes visits to current and potential Key accounts and recommends suitable products and services that fit well with accounts Business needs.</li><li>Validates tactical plans created by the KA representatives in order to boost sales in defined moments during the year (special promotions, proper accounts offers)</li><li>Supervises good sales service quality, respect of delivery commitment and all sales administration process,</li><li>Coordinate with Sales, Marketing, Supply Chain, Finance, and After-Sales to ensure fleet business success</li></ul><p><strong>Market intelligence</strong></p><br><br><ul><li>Monitor fleet market trends, competition, and mobility evolution to adapt strategy</li><li>Monitors Competition's activities and pricing within corporate environment</li><li>Establishes quick sales countermeasures to face competition's plans</li><li>Develops sales arguments to be used as competitive advantages Vs competition</li></ul><p><strong>Sales processes & Administration</strong></p><br><br><ul><li>Sets the work procedures in relevant region and ensure its implementation</li><li>Coordinates and optimizes the activity and monitor the daily management</li><li>Leads PS (Problem Solving) projects as per company agenda and facilitate QCC (Quality Control Circle) projects</li></ul><p><strong>Team management</strong></p><br><br><ul><li>Participates in staffing and directs training, development and performance evaluations of his team</li><li>Lead, develop, and structure the fleet and corporate sales team</li></ul><p><strong>Governance, Reporting & Continuous Improvement</strong></p><br><br><ul><li>Define performance objectives and monitor results</li><li>Develop talent pipeline and succession planning</li><li>Foster a high-performance and customer-centric culture</li><li>Provide regular reporting to executive leadership on fleet performance</li><li>Ensure compliance with company policies and governance</li><li>Lead continuous improvement and operational excellence initiatives</li></ul> <br> <br> Required profile : <p>University degree, ideally in economics</p><br><br><p>10 to 15 years' experience in automotive or Sales Fleet ideally 2 years in the same position</p><br><br><p>Preferably experience in multinational companies or large national company</p><br><br> <br><br> </div>
<p>The mission of the Lead Buyer, is to manage and optimize Non-Trade (Indirect) Procurement activities across North Africa, ensuring effective sourcing, supplier selection, contract negotiation, and category management in support of CEVA's business objectives, compliance standards, and cost optimization targets.</p><p>The role is accountable for delivering category performance, implementing procurement strategies, and driving value through strong supplier and stakeholder partnerships. Working closely with internal stakeholders, the Lead Buyer identifies business needs, leads procurement initiatives, supports the deployment of global agreements, and promotes procurement best practices and purchasing excellence across the organization.</p><h2>WHAT ARE YOU GOING TO DO?</h2><h3>Procurement & Category Management</h3><ul><li>Participate in the definition of category strategies at local level in line with CEVA procurement objectives.</li><li>Lead the implementation of local procurement strategies across the organization.</li><li>Conduct needs analysis for assigned procurement categories.</li><li>Identify opportunities for cost optimization and value creation.</li><li>Ensure compliance with procurement policies, standards, and commercial commitments.</li></ul><h3>Supplier Management & Sourcing</h3><ul><li>Conduct supplier sourcing and market intelligence activities.</li><li>Manage tendering processes, supplier selection, and contract negotiations.</li><li>Build and maintain relationships with strategic suppliers.</li><li>Negotiate commercial terms and conditions aligned with company objectives.</li><li>Support the rollout and adherence to global supplier agreements.</li></ul><h3>Stakeholder & Project Management</h3><ul><li>Act as the main interface between procurement and internal stakeholders.</li><li>Foster cooperation between global, regional, and local procurement organizations.</li><li>Communicate sourcing decisions and negotiated agreements to stakeholders.</li><li>Support the definition and deployment of procurement processes and best practices.</li><li>Promote and develop procurement culture across the organization.</li></ul><h2>WHAT ARE WE LOOKING FOR?</h2><h3>EDUCATION</h3><ul><li>Master's degree in finance, Purchasing, Law, Business Administration, Engineering, or a related field.</li></ul><h3>EXPERIENCE</h3><ul><li>Experience in procurement, purchasing, business, or sales functions.</li><li>Proven experience in supplier negotiation and contract management.</li><li>Experience working in a multi-site, multi-activity, multi-entity, and international environment.</li><li>Previous experience in transport, logistics, or industrial environments would be an advantage.</li></ul><h3>TECHNICAL SKILLS</h3><ul><li>Strong sourcing, supplier selection, and contract negotiation skills.</li><li>Knowledge of procurement methodologies and category management.</li><li>Experience in market intelligence and supplier performance management.</li><li>Understanding of procurement compliance, policies, and standards.</li><li>Fluent in French and English.</li></ul><h3>PERSONAL & INTERPERSONAL SKILLS</h3><ul><li>Strong customer orientation and stakeholder management capabilities.</li><li>Excellent communication and influencing skills.</li><li>Strong project and transversal management abilities.</li><li>Ability to build collaborative relationships and drive change.</li><li>Creativity and innovation mindset with a focus on continuous improvement.</li></ul><h2><br></h2><p><strong>Desired Candidate Profile</strong></p><h2>WHAT ARE WE LOOKING FOR?</h2><h3>EDUCATION</h3><ul><li>Master's degree in finance, Purchasing, Law, Business Administration, Engineering, or a related field.</li></ul><h3>EXPERIENCE</h3><ul><li>Experience in procurement, purchasing, business, or sales functions.</li><li>Proven experience in supplier negotiation and contract management.</li><li>Experience working in a multi-site, multi-activity, multi-entity, and international environment.</li><li>Previous experience in transport, logistics, or industrial environments would be an advantage.</li></ul><h3>TECHNICAL SKILLS</h3><ul><li>Strong sourcing, supplier selection, and contract negotiation skills.</li><li>Knowledge of procurement methodologies and category management.</li><li>Experience in market intelligence and supplier performance management.</li><li>Understanding of procurement compliance, policies, and standards.</li><li>Fluent in French and English.</li></ul><h3>PERSONAL & INTERPERSONAL SKILLS</h3><ul><li>Strong customer orientation and stakeholder management capabilities.</li><li>Excellent communication and influencing skills.</li><li>Strong project and transversal management abilities.</li><li>Ability to build collaborative relationships and drive change.</li><li>Creativity and innovation mindset with a focus on continuous improvement.</li></ul>
<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Provide professional tracing and customer care services by managing shipment-related enquiries and service incidents, ensuring timely resolution and outstanding customer experience. The role focuses on service recovery, customer retention and achieving key customer service performance standards.</em> </p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Manage and resolve shipment tracing requests related to delayed, undelivered, misrouted, returned, lost or damaged shipments. </li><li>Investigate customer enquiries and coordinate with relevant departments and DHL network stations to achieve timely resolution. </li><li>Deliver a high level of customer service by understanding customer needs and providing effective solutions. </li><li>Respond to customer enquiries regarding shipment status, services, pricing and customs requirements. </li><li>Handle customer complaints professionally and take appropriate actions to ensure customer satisfaction. </li><li>Escalate and coordinate service recovery actions with Operations, Sales and other support functions when required. </li><li>Support frontline activities by handling overflow calls when necessary. </li><li>Ensure compliance with customer service procedures, network tracing standards and DHL policies. </li><li>Maintain accurate records of customer interactions and case resolutions. </li><li>Identify opportunities to improve customer experience, processes and service quality, and recommend solutions. </li><li>Share relevant information with internal and external stakeholders to facilitate issue resolution and continuous improvement. </li><li>Support team collaboration and contribute positively to a customer-focused environment. </li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's degree, Diploma or equivalent qualification</p><p Segoe UI"; font-size: 14px;">Minimum 2 years of experience in a Customer Contact Center, Customer Service, Customer Care or Telesales environment, preferably within a service industry. </p><p Segoe UI"; font-size: 14px;">Excellent telephone and customer communication skills. </p><p Segoe UI"; font-size: 14px;">Strong conflict resolution, negotiation and interpersonal skills. </p><p Segoe UI"; font-size: 14px;">Ability to remain calm and professional under pressure while handling customer concerns. </p><p Segoe UI"; font-size: 14px;">Good organizational skills and ability to manage multiple priorities.</p><p Segoe UI"; font-size: 14px;">Fluent in <strong>French and Arabic</strong>, both spoken and written. </p><p Segoe UI"; font-size: 14px;">Knowledge of customer service systems, shipment tracking tools and operational processes is an advantage. </p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to investigate issues, evaluate information and identify effective solutions. </p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Manages workload efficiently and ensures customer enquiries are addressed within agreed timelines. </p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound decisions while balancing customer expectations and business requirements. </p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving customer service KPIs and delivering high-quality outcomes.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with colleagues and cross-functional teams to resolve customer issues.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer cases and follows through on commitments. </p><p Segoe UI"; font-size: 14px;">Communication: Provides clear, professional and timely communication to customers and stakeholders. </p><p Segoe UI"; font-size: 14px;">Self-Management: Maintains composure, positivity and effectiveness in demanding situations.</p></div>
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<p> <strong>JOB SUMMARY</strong> </p>
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<p>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p>
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<p> <strong>CANDIDATE PROFILE </strong> </p>
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<p> <strong>Education and Experience</strong> </p>
<p> High school diploma or GED; 2 years experience in the housekeeping or related professional area.</p>
<p>OR</p>
<p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>
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<p> <strong>CORE WORK ACTIVITIES</strong> </p>
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<p> <strong>Managing Housekeeping Operations and Budgets</strong> </p>
<p> Verifies guest room status is communicated to the Front Desk in a timely and efficient manner.</p>
<p> Inspects guestrooms on a daily basis.</p>
<p> Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</p>
<p> Inventories stock to verify adequate supplies.</p>
<p> Supports and supervises an effective inspection program for all guestrooms and public space.</p>
<p> Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</p>
<p> Verifies all employees have proper supplies, equipment and uniforms.</p>
<p> Communicates areas that need attention to staff and follows up to verify understanding.</p>
<p> Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures.</p>
<p> Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p>
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<p> <strong>Conducting Human Resources Activities</strong> </p>
<p> Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</p>
<p> Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them.</p>
<p> Schedules employees to business demands and for tracks employee time and attendance.</p>
<p> Verifies employees understand expectations and parameters.</p>
<p> Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.</p>
<p> Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met.</p>
<p> Observes service behaviors of employees and provides feedback to individuals.</p>
<p> Verifies employee recognition is taking place on all shifts.</p>
<p> Participates in an on-going employee recognition program.</p>
<p> Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns.</p>
<p> Participates in employee progressive discipline procedures.</p>
<p> Celebrates successes and publicly recognizes the contributions of team members.</p>
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<p> <strong>Ensuring Exceptional Customer Service</strong> </p>
<p> Sets a positive example for guest relations.</p>
<p> Understands the brand's service culture.</p>
<p> Participates in the development and implementation of corrective action plans to improve guest satisfaction.</p>
<p> Empowers employees to provide excellent customer service.</p>
<p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p>
<p> Responds to and handles guest problems and complaints.</p>
<p> Strives to improve service performance.</p>
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<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>
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<strong>Qui sommes-nous ?</strong><p>Artefact est une société internationale de conseil en services data et IA, dont le siège est à Paris, qui depuis 10 ans est spécialisée dans la conception et le déploiement de technologies d’intelligence artificielle et de solutions data-driven, dont la mission est d’accélérer l'adoption de l'IA pour un impact positif sur les individus et les organisations.</p><br><p>Pionnière dans son domaine, à partir des données et de technologies avancées d’intelligence artificielle, les équipes de consultants métiers et d’ingénieurs travaillent ensemble pour développer des solutions qui créent de l’impact business et améliorent la productivité sur l’ensemble de la chaîne de valeur des entreprises, et ce dans le respect d’un usage éthique et responsable de la data.&nbsp;&nbsp;</p><br><p>Alliant le meilleur de l’expertise technologique et de l’excellence opérationnelle, Artefact accompagne plus de 1000 sociétés dans le monde pour accélérer leur transformation business, dont plus de 300 entreprises internationales telles qu’Orange, Samsung, L’Oréal ou encore Sanofi. Ses 1700 experts répartis dans 27 bureaux à travers le monde, interviennent dans tous les secteurs clés de l’économie : industrie, retail, luxe, grande consommation, santé, finance, etc…</p><br><p>En tant que&nbsp;<strong>Stagiaire Data Consultant</strong>, tu seras pleinement intégré(e) à une équipe de consultants. Ton rôle sera d'assister nos clients dans l'élaboration et la mise en œuvre de leur stratégie data, de la phase d'idéation jusqu'à l'implémentation. Tes missions pourront inclure :</p><br><ul><li><strong>Cadrage / gestion des projets :&nbsp;</strong>interview clients et partenaires, mise en place de workshops, préparation des uses cases…</li><li><strong>Construction de roadmaps, d’analyses data-driven avec l’équipe projet</strong>&nbsp;et conception d'infrastructures en collaboration avec nos experts&nbsp;</li><li>Orchestration du bon déroulement du projet, en appliquant le cas échéant les méthodes agiles (sprints planning et reviews, backlog refinement, démos…)&nbsp;</li><li><strong>Veille technologique et sectorielle :</strong>&nbsp;rester à l'affût des dernières tendances en matière de data et d'intelligence artificielle pour proposer des solutions innovantes.</li><li><strong>Communication :</strong>&nbsp;Préparer des présentations et des supports de communication pour les comités de direction et les équipes clientes.</li></ul><p><strong>Processus de recrutement&nbsp;</strong></p><br><p><strong>Étape 1&nbsp;</strong>: Un entretien de fit avec un senior Data Consultant.</p><br><p><strong>Étape 2</strong> : Un entretien de type business case avec un premier tour avec un senior ou un manager Data Consultant. Le but de cet entretien est de tester vos méthodes et capacités déductives, votre capacité à résoudre un problème et de confirmer votre intérêt pour Artefact (1 heure)&nbsp;</p><br><strong>Profil recherché</strong><ul><li><strong>Formation :</strong>&nbsp;tu es étudiant(e) en dernière année de cycle ingénieur ou au sein d'une grand école de commerce avec une spécialisation en Data, Conseil, ou Management de l'Innovation et tu recherches ton stage de fin d'études&nbsp;<strong>à partir de Janvier 2026&nbsp;</strong></li><li><strong>Compétences :</strong><ul><li><strong>Fort intérêt pour la Data Science</strong>&nbsp;et les technologies de la donnée. Tu n'es pas nécessairement un(e) expert(e) technique, mais tu comprends les concepts clés du machine learning, de la Business Intelligence, et du Big Data.</li><li>Excellentes&nbsp;<strong>compétences analytiques</strong>&nbsp;et de synthèse.</li><li>Maîtrise avancée de la suite Microsoft Office (en particulier PowerPoint et Excel).</li><li>Une connaissance de SQL ou d'un outil de visualisation de données (Power BI, Tableau) est un plus.</li></ul></li><li><strong>Qualités personnelles :</strong><ul><li><strong>Sens de la communication et du relationnel :</strong>&nbsp;Tu es capable de t'exprimer clairement et de t'adapter à différents interlocuteurs.</li><li><strong>Proactivité et autonomie :</strong>&nbsp;Tu es force de proposition et prends des initiatives.</li><li><strong>Rigueur et organisation :</strong>&nbsp;Tu es capable de gérer plusieurs tâches et de respecter les délais.</li><li>Français courant pour travailler en équipe et anglais professionnel obligatoire pour nos clients internationaux<strong>&nbsp;</strong></li></ul></li></ul><strong>Ce que nous offrons</strong><ul><li>Un stage de&nbsp;<strong>6 mois</strong>&nbsp;basé à&nbsp;<strong>Casablanca</strong>.</li><li>Un environnement de travail stimulant au sein d'une équipe dynamique et experte.</li><li>L'opportunité de travailler sur des projets concrets avec des entreprises de premier plan.</li><li>La possibilité d'être embauché(e) en CDI à la fin du stage.</li></ul><p>Si tu es passionné(e) par la data et que tu souhaites développer une double compétence en conseil et en technologie, envoie-nous ta candidature !</p><br><p>&nbsp;</p><br> </div>
<p><br></p><p><b>Responsibilities </b>Within delegated authority, the Partnerships Officer will be responsible of the following duties:</p><p>1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT:</p><ul><li>Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework;</li><li>Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments;</li><li>Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners;</li><li>Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT;</li><li>Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners;</li><li>Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant;</li><li>Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures;</li><li>Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships;</li><li>Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs.</li></ul><p>2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK:</p><ul><li>Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success;</li><li>Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN;</li><li>Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals;</li><li>Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework;</li><li>Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed;</li><li>Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues;</li><li>Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds;</li><li>Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant).</li></ul><p>3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs):</p><ul><li>Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes;</li><li>Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT;</li><li>Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice;</li><li>Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing;</li><li>Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs.</li></ul><p>4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL:</p><ul><li>Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN;</li><li>Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN;</li><li>Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels;</li><li>Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere;</li><li>Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement;</li><li>Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant;</li><li>Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams;</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Competencies</h3><ul><li><strong>PROFESSIONALISM:</strong> Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</li><li><strong>PLANNING AND ORGANIZING:</strong> Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</li><li><strong>COMMUNICATION:</strong> Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.</li></ul><h3>Education</h3><ul><li>Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required.</li><li>A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.</li></ul><h3>Job - Specific Qualification</h3><ul><li>Not available.</li></ul><h3>Work Experience</h3><ul><li>A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related areas is required.</li><li>Demonstrated experience in the design, implementation, and development of strategic partnerships with government, private sector, and civil society organizations is required.</li><li>Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable.</li><li>Experience in navigating Morocco s institutional environment, national and subnational governance structures, development priorities and development cooperation landscape is required.</li><li>Experience of resources mobilization strategies is required.</li><li>Experience in UN interagency coordination is desirable.</li><li>Experience in promoting knowledge management in the context of development cooperation is desirable.</li><li>Experience in preparing project /programme proposals is required.</li><li>Experience in supporting financing of SDGs is desirable.</li><li>Work experience of two (2) years or more in data analytics or a related area is desirable.</li></ul><h3>Languages</h3><ul><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</li></ul>
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