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683 Jobs Found
<h2 class="h5">Job description</h2>
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Job : <p>As part of strengthening our teams, CDG Capital Gestion, a key player in financial asset management, is launching an external recruitment campaign for the position of <strong>"BI & Data Engineering Manager"</strong> within the Production Department. </p><br><br><p><br>The <strong>BI & Data Engineering Manager</strong> is responsible for establishing various reports and carrying out specific IT developments:</p><br><br><p>• Design and establish various reports (for Management, Fund Managers, Clients) ;</p><br><br><p>• Prepare occasional notes upon request from Management, Fund Managers, and Clients ;</p><br><br><p>• Develop / administer new analytical, performance, and risk measurement tools ;</p><br><br><p>• Carry out IT developments, document them, and ensure their maintenance ;</p><br><br><p>• Ensure proper management of the IT code produced and its sustainability ;</p><br><br><p>• Train users and ensure administration, functional and technical support for users ;</p><br><br><p>• Test and control the proper functioning of developments ;</p><br><br><p>• Install developed applications within the scope assigned to them ;</p><br><br><p>• Monitor performance and deviations compared to benchmarks ;</p><br><br><p>• Analyze performance and the return/risk ratio.<br> </p><br><br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>• Graduate of a top business or engineering school or university (Bac+4/5 level).<br>• A minimum of 5 years of experience in a similar role is desirable.</p><br><br><p><u><strong>Skills required for the position:</strong></u></p><br><br><p>• Knowledge of the financial market;<br>• Knowledge of the UCITS management business;<br>• Knowledge of financial mathematics;<br>• Knowledge of portfolio management techniques;<br>• Good command of database management tools and data warehouses;<br>• Good command of Excel/VBA, Access, Power Point, and Power BI;<br>• Knowledge of programming languages (Python);<br>• Internal and external client focus;<br>• Rigor, analytical and synthesis skills, availability, and good listening skills;<br>• Ability to work in a team and good interpersonal skills.</p><br><br><p> The deadline for submitting applications is <strong>08/05/2026.</strong></p><br><br><br><p><strong>Position based in Casablanca</strong></p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The Industrialization Flying Analyst (GV2) ensures the operational implementation and continuous improvement of industrial processes for embedded electronic (EE) components, bridging validation requirements with production constraints.</p><br><br><p><strong>Within the project, your main tasks will include:</strong></p><br><br><ul><li>Manage and structure project information, configurations, and diagnostic data.</li><li>Deploy and monitor software configurations and updates through SPARTE.</li><li>Troubleshoot test benches, validation tools, and project equipment.</li><li>Support vehicle and powertrain test preparation activities.</li><li>Reproduce, analyze, and document technical issues and validation defects.</li><li>Participate in root-cause analysis and issue resolution activities (X-Code).</li><li>Perform vehicle modernization activities on ECUs using ZIZA, telecoding, and JDD.</li><li>Identify electrical non-conformities and ensure vehicle operational readiness.</li><li>Create and maintain technical records, reports, and modernization documentation.</li><li>Participate in project meetings, anticipate risks, and propose corrective actions.</li></ul> <br> Required profile : <ul><li>Engineering degree in Electrical Engineering, Electronics, Automotive Engineering, Mechatronics, or a related field.</li><li>Previous experience in automotive testing, validation, embedded systems, industrialization, or vehicle modernization activities.</li><li>Knowledge of powertrain systems (ICE, hybrid, and electric vehicles).</li><li>Understanding of ADAS and automotive EE architectures.</li><li>Experience with vehicle diagnostics and troubleshooting.</li><li>Proficiency with diagnostic tools: <strong>Diagalyser, IDVH, DOTI</strong>.</li><li>Proficiency with validation and calibration tools: <strong>INCA, CANalyzer</strong>.</li><li>Knowledge of EE isolation testing and vehicle validation processes.</li><li>Strong analytical, problem-solving, and communication skills.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>We are looking for a senior Back-end Developer with over 7 years of experience in Java, who is an expert in microservices and event-driven architectures, and proficient in Spring Boot and Kafka. Comfortable in high-volume and high-quality demanding environments.</p><br><br><p>His/Her missions:</p><br><br><p>- Design, development, and maintenance of back-end applications in <strong>Java / Spring Boot / Kafka</strong><br>- Implementation of <strong>microservices</strong> and <strong>event-driven</strong> architectures<br>- Participation in all phases of the application lifecycle: design, development, testing, deployment, and maintenance<br>- Improvement of <strong>CI/CD</strong> pipelines to ensure continuous quality delivery<br>- Contribution to product quality: automated tests, test coverage, <strong>Sonar</strong>, <strong>SOLID</strong> principles, <strong>YAGNI</strong><br>- Evolutionary maintenance of existing applications<br>- Work using <strong>Agile SCRUM</strong> methodology, in collaboration with Product, Design, and Tech teams</p><br><br> <br> Required profile : <p>- More than 7 years of experience in <strong>Java</strong> and <strong>Kafka</strong><br>- Proven experience with high-volume distributed systems<br>- Experience in <strong>retail/large distribution</strong> is a plus</p><br><br><p>Technical skills:</p><br><br><ul><li><strong>Languages & Frameworks</strong>: Java, Spring Boot, Kafka</li><li><strong>Architecture</strong>: Microservices, Event-driven</li><li><strong>Databases</strong>: Relational and document-oriented</li><li><strong>DevOps</strong>: CI/CD, DevOps practices</li><li><strong>Versioning</strong>: Git</li><li><strong>Quality & Craftsmanship</strong>: Tests, SOLID, YAGNI, Sonar</li><li><strong>Methods</strong>: Agile SCRUM</li><li><strong>Soft Skills</strong>: Fluent communication in French, analytical skills, teamwork, meeting deadlines</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p><font dir="auto" ><font dir="auto" >In this key role, you will be responsible for designing and implementing BI, Analytics, and Big Data solutions. You will provide valuable and timely data analytics and solutions to the business, verifying requirements, defining the architecture, and developing an implementation plan. You will also be responsible for designing solutions that meet business needs and exceed client expectations. </font></font><br>
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<strong><font dir="auto" ><font dir="auto" >Responsibilities and tasks:</font></font></strong> <br>
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As a technical lead:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Collaborating with the business solutions manager to implement data strategies and design data flows.</font></font></li> <li><font dir="auto" ><font dir="auto" >To serve as a reference in development and ensure consistency with existing assets and data architectures.</font></font></li> <li><font dir="auto" ><font dir="auto" >Perform complex data analyses and clearly communicate the procedure to follow.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >You are responsible for development:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Provide other team members with clear updates on the progress of development, unit testing, and documentation of developed data pipelines.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the quality of the developed code and compliance with guidelines.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with Azure-based data solution architectures, the software development lifecycle (including Agile & Waterfall), data engineering and ETL tools/platforms, and data modeling practices.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >You develop and document the standards and methodologies surrounding the data platform, ensuring the security of knowledge and know-how:</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" >Maintain the integration documentation.</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide a critical judgment on the effectiveness of the data model based on your experience and best practices.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure that validation processes are followed.</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <ul> <li> <strong><font dir="auto" ><font dir="auto" >A minimum of </font></font></strong> <strong><font dir="auto" ><font dir="auto" >5 years of experience</font></font></strong><font dir="auto" ><font dir="auto" > in managing and implementing data projects.</font></font></li> <li><font dir="auto" ><font dir="auto" >But sad advance and of the </font></font><strong><font dir="auto" ><font dir="auto" >Azure</font></font></strong><font dir="auto" ><font dir="auto" > platform .</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent mastery of </font></font><strong><font dir="auto" ><font dir="auto" >PL/SQL</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Extensive expertise in </font></font><strong><font dir="auto" ><font dir="auto" >Data Analytics</font></font></strong><font dir="auto" ><font dir="auto" > and </font></font><strong><font dir="auto" ><font dir="auto" >bug analysis</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Advanced knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >Snowflake</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Basic knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >Power BI</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Advanced mastery with </font></font><strong><font dir="auto" ><font dir="auto" >Azure DevOps</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Good level in French and English</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li></ul></div><p></p></section>
<h2 class="h5">Job description</h2>
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<p><strong>Publication date :</strong> Sep 16, 2026, 12:00AM</p><br><br>Orange Business is here!<br>About us<p>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p><br><br>About the role<p><span><b><span><strong>Mission</strong></span></b></span></p><br><br><ul><li><span><span>To ensure the operational leadership of voice fraud prevention activities by managing a dedicated team and coordinating cross-functional efforts. The role aims to maintain financial risk control, optimize detection processes, deliver accurate reporting, and lead digital transformation initiatives that secure and improve the telecommunication services offered to clients.</span></span></li></ul><p><span><b><span><strong>Main activities</strong></span></b></span></p><br><br><ul><li><span><span>Lead and actively contribute to combating voice fraud using information system tools by evaluating client risks, detecting and qualifying fraud cases, analyzing alerts from various dashboards and supervision systems, and escalating critical and complex cases.</span></span></li><li><span><span>Support teams in managing sensitive fraud cases and collaborate with related departments for recovery processes.</span></span></li><li><span><span>Facilitate information sharing on detections, analyses, and best practices while producing necessary operational reports including dashboards, activity summaries, performance indicators, and executive summaries.</span></span></li><li><span><span>Act as the primary point of contact for Operations teams in Morocco, participating in collective activities, coordinating local and international teams, supporting operational or sensitive case handling, and ensuring transparent communication on risks, incidents, and action plans.</span></span></li><li><span><span>Identify tool limitations or incidents, communicate issues to support teams, propose improvements to detection tools, dashboards, queries, and processes, and contribute to analysis industrialization and method optimization.</span></span></li><li><span><span>Document operational practices and contribute to knowledge capitalization.</span></span></li><li><span><span>Manage and animate a committed operational team focused on client orientation and performance, fostering initiative, autonomy, and development of individual talents.</span></span></li><li><span><span>Promote collective intelligence, engagement around shared objectives, and continuous skill enhancement including onboarding of new analysts.</span></span></li><li><span><span>Implement feedback loops, experience sharing, and continuous improvement dynamics.</span></span></li><li><span><span>Contribute to priority setting aligned with the global strategy and ensure requisite conditions for operational priority implementation.</span></span></li><li><span><span>Drive transformative and structural changes within the scope of activity to enhance operational effectiveness.</span></span></li></ul><p><span><b><span><strong>Dimensions</strong></span></b></span></p><br><br><ul><li><span><b><span><strong>People Management:</strong></span></b></span></li><li><span><span>Lead and animate an operational collective focused on customer orientation and performance by fostering initiative and autonomy among team members.</span></span></li><li><span><span>Develop individual and collective skills through feedback, mentoring, and structured improvement initiatives.</span></span></li><li><span><span>Encourage knowledge sharing and collective problem solving to build a cooperative and engaged team environment.</span></span></li><li><span><span>Support the integration and professional development of new analysts to ensure consistent team capability.</span></span></li><li><span><span>Align team priorities with overall organizational strategy and promote conditions enabling effective execution.</span></span></li><li><span><span>Lead structural and transformative initiatives within the operational scope to enhance team performance and adaptability.</span></span></li><li><span><b><span><strong>Financial:</strong></span></b></span></li><li><span><span>Oversee resource allocation ensuring balanced workload and effective capacity utilization within the team.</span></span></li><li><span><span>Manage the team’s operational budget and ensure alignment with organizational financial objectives.</span></span></li><li><span><span>Monitor charges versus resources to optimize cost-efficiency and operational sustainability.</span></span></li><li><span><span>Implement financial controls supporting risk management and accountability throughout fraud prevention activities.</span></span></li><li><span><b><span><strong>Other:</strong></span></b></span></li><li><span><span>Serve as a member of the department's executive committee contributing to transversal projects within the Telco Cloud and Services Operations (TCSO) domain.</span></span></li><li><span><span>Engage in strategic discussions to align operational processes with wider organizational objectives.</span></span></li><li><span><span>Respond effectively to the demands of a 24/7 operational environment requiring strong coordination and rapid adaptation to sensitive situations.</span></span></li><li><span><span>Maintain clear and structured communication with diverse international and multidisciplinary teams to facilitate operational harmony.</span></span></li><li><span><span>Contribute substantially to the digitalization and transformation efforts to modernize anti-fraud operations.</span></span></li></ul><br>About you<ul><li><span><b><span><strong>Professional skills:</strong></span></b></span></li><li><span><span>Analyze large volumes of complex information in a structured and logical manner to identify key points, risks, and priorities promptly.</span></span></li><li><span><span>Investigate complex fraud cases and provide clear, actionable recommendations.</span></span></li><li><span><span>Demonstrate a thorough understanding of fraud-related challenges, financial risks, and customer impact.</span></span></li><li><span><span>Maintain rigor in monitoring alerts, incidents, and action plans to ensure effective risk management.</span></span></li><li><span><span>Produce synthetic, decision-oriented reports and performance indicators to support operational and strategic decisions.</span></span></li><li><span><span>Utilize business intelligence and data analysis tools efficiently to extract relevant operational insights.</span></span></li><li><span><span>Navigate Big Data environments and automated detection tools with competence.</span></span></li><li><span><span>Develop and exploit operational queries, dashboards, and indicators to support fraud detection and operational performance.</span></span></li><li><span><span>Identify improvement needs for tools and processes and contribute actively to their enhancement.</span></span></li><li><span><b><span><strong>Soft skills:</strong></span></b></span></li><li><span><span>Lead and engage an operational team by promoting autonomy, development, and motivation aligned with client and performance objectives.</span></span></li><li><span><span>Practice consistent feedback and accompany the professional growth of team members, including newcomers.</span></span></li><li><span><span>Foster collective intelligence, cooperation, and shared expertise within the team to achieve common goals.</span></span></li><li><span><span>Demonstrate leadership in an evolving environment by driving innovation and managing transformation projects effectively.</span></span></li><li><span><span>Communicate clearly and concisely in both written and verbal formats to facilitate stakeholder alignment across international and cross-functional teams.</span></span></li><li><span><span>Influence and align diverse stakeholders by articulating objectives and changes transparently and persuasively.</span></span></li><li><span><span>Adapt to a dynamic environment with shifting priorities while maintaining thorough coordination and responsiveness.</span></span></li></ul><br><p>You bring open mindedness, ability to handle pressure, leading with courage and empathy, assertiveness and communicate effectively.</p><br><br>What we offer<p><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p><br><br>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p> At Orange, only your skills matter.
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<p> Regardless of your age, gender, background, origin, religion, sexual orientation, disability, neurodiversity, or appearance, we actively encourage diversity within our teams, as it is a collective strength and a driver of innovation.Orange is a disability-inclusive employer: please feel free to let us know about any specific needs you may have.
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<span>RemotePass exists because talent is distributed equally, but opportunity is not.<br> Backed by EBRD and trusted by 800+ companies across 150+ countries, RemotePass is the platform that gives businesses the infrastructure to hire anyone, anywhere — and gives workers in emerging markets the financial tools and global access they deserve.<br> RemotePass is the only platform that combines Employer of Record, contractor management, direct employment, and corporate spend cards in a single product — rated 4.<br>8/5 on G2, trusted by Spotify, Logitech, and Deloitte, and operating across 150+ countries.<br> We are backed by leading global investors, including Oraseya Capital, Endeavor Catalyst, Khwarizmi Ventures, Flyer One Ventures, Access Bridge Ventures, A15, Swiss Founders Fund, and Plug & Play.<br> The role As RemotePass scales, we are adding a Compliance Operations Lead to strengthen the bridge between our Head of Compliance, Operations, and the analyst team.<br> This person will handle ambiguous cases, keep day-to-day execution moving, and ensure compliance decisions are consistent, well-documented, and defensible.<br> This role is flexible by design.<br> If you want to manage the analyst team directly, we're open to that.<br> If you'd rather come in as a senior individual contributor who's simply the team's first point of escalation, that works too — we'll shape the role around the right person.<br> What matters more than the org chart is the operational judgment: the ability to look at an incomplete document set, a vague business description, or an unusual payment pattern, and know exactly what to do with it.<br> What you'll do Be the first escalation point for complex KYB, KYC, and enhanced due diligence cases, before anything reaches the Head of Compliance Review and QA analyst decisions — risk ratings, evidence, disposition notes — to make sure they're complete and defensible Set and track team SLAs and KPIs: case aging, turnaround times, QA findings, rework rates Build and maintain SOPs, escalation templates, and case documentation standards as the team scales Manage sanctions, PEP, and adverse media escalations, including false-positive review and evidence retention Support transaction monitoring — spotting unusual payout patterns, rapid onboarding, or high-risk activity Maintain our compliance evidence register and issue/remediation tracker for audits and partner reviews Coordinate with Customer Success and Operations so client-facing compliance requests stay clear and commercially practical Report on compliance operations to our Head of Compliance and COO Remote-First Culture: We don't just sell remote work; we live it.<br> Enjoy the flexibility to work from anywhere.<br> Hyper-Growth: Be part of a company that is consistently recognized for its rapid expansion and innovation.<br> Inclusion Matters: We are committed to building a diverse team.<br> We value different perspectives and empower every individual to bring their authentic self to work.<br> 5+ years in compliance operations, AML/financial crime, sanctions, or payments compliance — ideally with experience at a licensed money transmitter, payment institution, bank, PSP, fintech, card/spend platform, marketplace, or other regulated financial services environment.<br> Comfortable making calls on ambiguous cases: incomplete documents, unclear business activity, or elevated payment partner risk Able to clearly separate a documentation gap from real risk from something that needs to go straight to the Head of Compliance Experience managing, mentoring, or QA'ing analysts is a strong plus — not required Strong written communication: case notes, escalation summaries, and partner responses that hold up under scrutiny CAMS or CFCS certification is a plus Arabic fluency is a strong plus, not a requirement</span> </div>
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Company culture : <p><strong>Capgemini</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong <strong>organizational dimension</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a <strong>competitive component</strong> focused on performance and customer satisfaction, while a more moderate <strong>innovation dimension</strong> supports the continuous evolution of services and expertise.
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<br> Job : <p>Join our dynamic team in the <strong>IT</strong> sector as a <strong>Salesforce Architect</strong> in <strong>Casablanca</strong>. You will join a visionary company where your expertise will be at the heart of our strategic projects.</p><br><br><p>Your role will be essential in designing and implementing robust and scalable Salesforce solutions, aligned with our business objectives. You will ensure the performance and optimization of our platform, contributing directly to our technological success.</p><br><br><p>Your responsibilities will include defining the Salesforce technical architecture, translating business needs into high-performing technical solutions, and supervising developments. You will also be responsible for technological watch and proposing continuous improvements.</p><br><br><ul><li>Design and document the overall architecture of Salesforce solutions.</li><li>Lead the technical and functional design phases.</li><li>Collaborate closely with business teams and developers.</li><li>Ensure the quality, security, and performance of implementations.</li><li>Provide advanced technical expertise on the Salesforce platform.</li></ul> <br> Required profile : <p>A degree of <strong>Master's level (Bac +5) or higher</strong> is required, ideally in <strong>IT</strong> or <strong>Electronics</strong>.</p><br><br><p>Significant experience of <strong>5 to 10 years</strong> in similar roles is essential. You have already proven your ability to design and deploy complex solutions on the Salesforce platform.</p><br><br><p>Your skills cover in-depth expertise in the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, etc.).</p><br><br><ul><li>Mastery of Salesforce development languages and tools (Apex, Visualforce, Lightning Components).</li><li>Excellent analytical and problem-solving skills.</li><li>Ability to communicate effectively with various stakeholders.</li><li>Knowledge of project management methodologies (Agile).</li><li>Ability to work in a team and take initiative.</li></ul> <br><br> </div>
<p>Details Mission and objectives Established by the Economic and Social Council (ECOSOC) of the United Nations (UN) in 1958 as one of the UN's five regional commissions, ECA's mandate is to promote the economic and social development of its member States, foster intra-regional integration, and promote international cooperation for Africa's development. The ECA Office for North Africa is located in Rabat, Morocco, and serves seven member states: Algeria, Egypt, Libya, Mauritania, Morocco, Sudan, and Tunisia. The main objective is to contribute to achieving structural transformation and balanced development through implementation of an environment conducive to the creation of employment for women and young people in North Africa. Context Many African Governments are facing challenges in implementing effective public debt management practices and fiscal policies aligned with national development priorities, and macro-fiscal sustainability remains a concern. African countries are facing rising debt and debt service burdens, exacerbated by protracted crises and global macroeconomic uncertainty. Public budgets struggle to cover essential expenditure on social services and to meet commitments to climate action. In this context, UNECA SRO NA is implementing a project titled Enhancing Fiscal Resilience and Sustainable Finance in Africa . The initiative aims to help African governments address the growing debt burden and unlock new opportunities for sustainable, low-carbon economic development. The project will build the capacity of national debt management offices (DMOs), develop sustainable finance mechanisms, and help ensure macroeconomic stability in line with SDG and climate objectives. To achieve these objectives, the project will: i) organize a series of national/regional meetings and training workshops to generate/share knowledge and identify data gaps and challenges in sustaining and enhancing the effectiveness of debt management and (ii) develop a set of scenarios and guidelines to assist countries to better manage their debt and enable policy-makers to adopt appropriate policies to attract sustainable finance The United Nations Economic Commission for Africa (UNECA), through the Subregional Office for North Africa (SRO-NA), is therefore seeking a qualified Associate Researcher to support its debt management initiative. This UNV assignment is a part of the UNECA SRO NA debt management initiative, and the primary focus of this role will be to support project activities through research, logistical coordination, documentation, and effective communication. This position aims to support UNECA SRO-NA in helping its Member States improve public debt management and enhance fiscal space to finance national development priorities in climate action and the SDGs. The Research Associate will work in close cooperation with the Project Coordinator and the project team at UNECA. Task description Within the delegated authority and under the supervision of the project manager or his/her designated mandated representative(s), the UNV Expert on Debt sustainability will: A. Research and Analytical Support Conduct literature reviews, data collection, and analysis related to debt sustainability, public finance, and sustainable financing strategies. Review reports on debt management, debt sustainability and debt distress. Prepare research summaries, policy briefs and technical reports. Identify trends and noteworthy issues for review and discussion by project management. B. Support logistics arrangement and project Implementation Support for project management and implementation throughout all phases of the project cycle. Research, compile, analyze, and summarize basic project data; highlight issues and trends for the supervisor's consideration. Assist in the drafting of project budgets and forecasts in alignment with the programme of work. Work with the manager on financing arrangements, obtaining necessary clearances, and ensuring effective monitoring systems through regular reporting, review meetings, and missions. Ensure compliance with project guidelines and objectives, identify issues, seek clarifications, assess replies, and prepare summaries with actionable suggestions. C. Coordination and Administrative Tasks Provide secretariat support to technical/steering committees and ad hoc task forces: circulate agendas, meeting invitees, prepare background documents, draft meeting minutes, and monitor follow-up actions. Support the coordination and scheduling of internal and external meetings. Prepare official documents and briefing materials for project coordination purposes. Maintain and update internal databases for tracking project correspondence, deliverables, and contacts. Manage storage and updating data, reports, and other project-related information to ensure easy access and version control. D. Logistical and Operational Support Organize and execute logistics for workshops, field missions, and stakeholder consultations. Coordinate travel and accommodation arrangements for project staff and participants. Prepare and distribute workshop and mission materials (e.g., participant packs, presentations, name tags). Coordinate onsite logistics including venue setup, catering, interpretation, and technical support. Monitor project activity timelines and delivery schedules to ensure timely execution and reporting. E. Communication and Reporting Assist in drafting mission reports, formal letters, and stakeholder communications. Support the development of clear and structured communication material for external dissemination. F. Other Duties Perform any other duties as required for the successful implementation of the project. Expected Deliverables Timely and high-quality research contributions aligned with project goals. Efficient logistical arrangements for project activities. Together with the project coordinator, provide well-prepared mission reports Positive feedback from stakeholders on effective communication Completion of official communication documents. A well-maintained database of project documents that supports project continuity and knowledge sharing. </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Doctoral degree in Business Administration, Management, Public Administration, or a related field is required.</li><li>At least 7 years of professional work experience, at the national and/or international level, in economic research and project management.</li><li>Experience working with the UN or international or regional development institutions is an advantage.</li><li>Excellent oral and written skills; excellent drafting, formulation, reporting skills.</li><li>Accuracy and professionalism in document production and editing.</li><li>Excellent interpersonal skills; culturally and socially sensitive; ability to work inclusively and collaboratively with a range of partners, including grassroots community members, religious and youth organizations, and authorities at different levels; familiarity with tools and approaches of communications for development.</li><li>Ability to coordinate tasks efficiently, work and adapt professionally and effectively in a challenging environment; ability to work effectively in a multicultural team of international and national personnel and deliver high-quality results under demanding deadlines.</li><li>Solid overall computer literacy, including proficiency in various MS Office applications (Excel, Word, etc.) and statistical analysis tools (such as Stata, EViews, and R), email/internet; familiarity with database management; and office technology equipment.</li><li>Self-motivated, ability to work with minimum supervision; ability to work with tight deadlines.</li><li>Have affinity with or interest in debt sustainability, volunteerism as a mechanism for durable development, and the UN System.</li><li>Languages: English, Level: Fluent (Required), French, Level: Working knowledge (Desirable), Arabic, Level: Working knowledge (Desirable).</li><li>Age: 18 - 80</li><li>Nationality: Candidate must be a national, legal resident or hold refugee status in the country of assignment.</li><li>Relevant experience: 5 years</li></ul>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>At the heart of our technological transformation, you will be responsible for the design, development, and industrialization of intelligent applications leveraging the capabilities of LLMs (Large Language Models), RAG orchestration, and conversational interfaces. You will work directly with business and Product teams to make generative AI a concrete, responsible, and sustainable operational lever.</p><br><br><p><strong><u>Your missions</u></strong></p><br><br><p>- Develop conversational interfaces and AI components (RAG, copilots, etc.)</p><br><br><p>- Integrate AI APIs (Ollama, OpenAI, Azure, Anthropic...) into business use cases</p><br><br><p>- Create MVPs or functional demonstrators in an agile framework</p><br><br><p>- Collaborate with business teams for prompt and model implementation</p><br><br><p>- Document processes and support internal adoption of solutions</p><br><br><p>- Ensure the robustness, maintainability, and ethics of the developed systems</p><br><br> <br> Required profile : <p><u><strong>Profile sought</strong></u></p><br><br><p>- Master's degree (Bac+5) in engineering or computer science</p><br><br><p>- Minimum 5 to 8 years of experience in full-stack development on AI projects</p><br><br><p><u>Technical skills</u></p><br><br><p>- Front-end development e.g: Streamlit, React, Next.js, Vue, or Svelte</p><br><br><p>- Backend: Python (FastAPI), Node.js, API design</p><br><br><p>- LLM integration: Ollama, OpenAI, Azure OpenAI, prompt and cost management</p><br><br><p>- Knowledge in Vector databases (Pinecone, Chroma ...) and LangChain</p><br><br><p>- Tools: Git, Docker, Jupyter, CI/CD, testing tools</p><br><br><p><u>Personal qualities</u></p><br><br><p>- Curiosity and technical rigor</p><br><br><p>- Strong product culture and sense of user experience</p><br><br><p>- Team spirit, proactivity, adaptability</p><br><br><p>- Good written and oral communication (FR/EN)</p><br><br><p>- Ethical awareness and understanding of AI impacts</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Reporting to the Strategy and Development Department, the Data Lab brings together expertise in Data Science, AI, and Software Engineering to design, develop, and deploy operational solutions that improve the company's processes, products, and services. The team comprises around thirty people based in Paris, Toronto, and Casablanca. The Data Lab strives to implement best development practices, primarily in Python but also in React and Java, and manages CI/CD pipelines to deploy applications and APIs on Docker/Kubernetes infrastructures, Apache Airflow, and in the Cloud. Knowledge sharing through presentations among team members, training, and dedicated time for technology monitoring are integral to the Data Lab's operations. Data science use cases are varied and lead to concrete implementations in internal tools and client applications, for example: Scoring the risk of business failure; Extracting information from images and documents; Building and using knowledge graphs; Search engines specializing in business identification; Financial modeling and simulations</font></font></p><p><font dir="auto" ><font dir="auto" >Your role: You will join the Coface Data Lab team and work primarily in pairs or small teams on innovative projects. You will design and fully develop solutions that implement Machine Learning technologies, from deployment on our container infrastructure or in the cloud, to production monitoring. You will also contribute to technology monitoring.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >Engineering degree or equivalent in Data Science: supervised and unsupervised learning, clustering, NLP</font></font></p><p><font dir="auto" ><font dir="auto" >Two or more years of experience in a similar role</font></font></p><p><font dir="auto" ><font dir="auto" >Proficiency in Python, its ecosystem, and best practices for code review and continuous integration</font></font></p><p><font dir="auto" ><font dir="auto" >Using Linux and Git</font></font></p><p><font dir="auto" ><font dir="auto" >Autonomy, curiosity, rigor</font></font></p><p><font dir="auto" ><font dir="auto" >English: projects in international contexts</font></font></p><h2><font dir="auto" ><font dir="auto" >Desired skills:</font></font></h2><p><font dir="auto" ><font dir="auto" >Experience in Python application development with high quality standards</font></font></p><p><font dir="auto" ><font dir="auto" >Implementation of the CI/CD chain</font></font></p><p><font dir="auto" ><font dir="auto" >Experience deploying Docker/Kubernetes and cloud applications</font></font></p><p><font dir="auto" ><font dir="auto" >Practical experience with SQL and NoSQL databases (document, graph).</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>Job Summary</b></p><p>We are seeking a high-performing, trilingual Sales Development Representative to spearhead growth across the French and Spanish markets. Joining a well-established organization with over 15 years of sales excellence and proven methodologies, you will act as the frontline of our business development efforts. This is a remote-first opportunity for a professional who thrives in a fast-paced environment and wants to leverage their linguistic expertise to drive high-value pipeline for global SaaS clients.</p><p><br></p><p><b>Key Responsibilities</b></p><p>Execute high-volume outbound prospecting, maintaining a baseline of 50 calls per day.</p><p>Conduct targeted outreach across French and Spanish territories to identify and qualify new business opportunities.</p><p>Consistently achieve a monthly target of 10 qualified outbound opportunities.</p><p>Manage and document all activity within Salesforce to ensure data integrity and pipeline visibility.</p><p>Collaborate with internal teams to refine messaging and optimize conversion rates in specific geographic markets.</p><p>Actively engage in ongoing coaching and training to master the company’s signature sales methodology.</p><p><b>Requirements</b></p><p>Fluency in French, Spanish, and English (written and spoken).</p><p>Minimum of 2 years of experience in a Sales Development Representative (SDR) or Business Development (BDM) role.</p><p>Proven track record of meeting or exceeding outbound activity and meeting-set targets.</p><p>Proficiency with Salesforce CRM.</p><p>Ability to work within the UK (GMT) timezone.</p><p>Highly coachable, curious, and determined mindset with an affable communication style.</p><p><b>Nice-to-Haves</b></p><p><br></p><p>Prior experience selling SaaS or technical solutions.</p><p>Experience working within an outsourced sales or agency environment.</p><p>Benefits</p><p></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Fluency in French, Spanish, and English (written and spoken).</li><li>Minimum of 2 years of experience in a Sales Development Representative (SDR) or Business Development (BDM) role.</li><li>Proven track record of meeting or exceeding outbound activity and meeting-set targets.</li><li>Proficiency with Salesforce CRM.</li><li>Ability to work within the UK (GMT) timezone.</li><li>Highly coachable, curious, and determined mindset with an affable communication style.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Salesforce QA Tester is responsible for ensuring the functional and technical quality of Salesforce solutions implemented within the company. They participate in all testing phases (planning, design, execution, and monitoring) to ensure that deliverables comply with business and technical requirements.</p><p><strong>Key Responsibilities</strong></p><ul><li>Participate in understanding business needs and defining acceptance criteria with Product Owners and Business Analysts.</li><li>Develop test plans and test cases based on Salesforce user stories (Sales Cloud, Service Cloud, Marketing Cloud, etc.).</li><li>Execute functional tests, integration tests, regression tests, and UAT.</li><li>Identify, document, and track defects using a bug-tracking tool (Jira, Azure DevOps, etc.).</li><li>Work closely with development teams, Salesforce administrators, and project managers.</li><li>Contribute to the implementation and maintenance of automated tests on the Salesforce platform (using Selenium, Provar, Tosca, etc.).</li><li>Support continuous improvement of the QA process (QA strategy, test coverage, tooling, etc.).</li><li>Ensure traceability between requirements and test cases.</li><li>Prepare test reports and communicate results to stakeholders.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><p><strong>Technical Skills</strong></p><ul><li>Salesforce: solid knowledge of the Salesforce ecosystem (Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud ).</li><li>Testing tools: Jira/Xray, TestRail, Zephyr, Provar, Selenium, Postman (API testing), etc.</li><li>Technical languages / tools (a plus): SOQL/SOSL, Apex (code reading), Git, CI/CD.</li><li>Methodologies: Agile/Scrum, DevOps, Test Driven Development (TDD), Behavior Driven Development (BDD).</li><li>Strong understanding of CRM processes and data flows.</li></ul><p><strong>Profile</strong></p><ul><li>Degree in computer science, software engineering, or equivalent.</li><li>Experience: 3 - 5 years in functional testing or test automation, ideally on Salesforce.</li><li>ISTQB certification (a plus).</li><li>Ability to quickly understand business needs and write clear, well-structured test cases.</li><li>Strong analytical skills, rigor, and attention to detail.</li><li>Good communication skills and ability to work in an agile team.</li><li>Good level of English (documentation and interactions with international teams).</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" ><b>Job Description </b></font></font><div> <p> <strong><font dir="auto" ><font dir="auto" >As a Senior Level 2 Lead Support,</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >You are responsible for the operational management of technical support within a critical application environment. You </font><strong><em><font dir="auto" >lead a multidisciplinary team composed of Level 2 support engineers, an automation tester, and an ELK expert.</font></em></strong><font dir="auto" > You are also responsible for </font><strong><font dir="auto" >implementing and improving monitoring and observability practices</font></strong><font dir="auto" > , particularly for Tibco data flows, in conjunction with </font><strong><font dir="auto" >top management</font></strong><font dir="auto" > on the client side.</font></font><strong> <em><font dir="auto" ></font></em> </strong><font dir="auto" ></font><strong><font dir="auto" ></font></strong><font dir="auto" ></font><strong><font dir="auto" ></font></strong><font dir="auto" ></font></p> <ul> <li> <strong> <em> <u><font dir="auto" ><font dir="auto" >Minimum 6 years of experience in application support and/or monitoring, with at least 2 years in a coordination or lead role.</font></font></u> </em> </strong> </li> </ul> <p> <strong>Comp tences techniques :</strong> </p> <p> <strong><font dir="auto" ><font dir="auto" >Operational management & coordination:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Ensure the supervision and prioritization of level 2 incidents, requests and problems.</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage the team's daily activities (planning, coordination, monitoring of SLAs).</font></font></li> <li><font dir="auto" ><font dir="auto" >Organize and lead team rituals (daily, weekly reviews, steering committees).</font></font></li> </ul> <p> <strong>Monitoring & observabilit :</strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >to be proactive in defining, implementing and improving </font></font><strong><font dir="auto" ><font dir="auto" >KPIs for monitoring</font></font></strong><font dir="auto" ><font dir="auto" > and tracking </font><font dir="auto" >system </font></font><strong><font dir="auto" ><font dir="auto" >performance , particularly </font></font></strong><font dir="auto" ></font><strong><font dir="auto" ><font dir="auto" >Tibco</font></font></strong><font dir="auto" ><font dir="auto" > flows .</font></font></li> <li><font dir="auto" ><font dir="auto" >Collaborating with the ELK expert to ensure </font></font><strong><font dir="auto" ><font dir="auto" >proactive monitoring</font></font></strong><font dir="auto" ><font dir="auto" > and </font></font><strong><font dir="auto" ><font dir="auto" >better observability</font></font></strong><font dir="auto" ><font dir="auto" > .</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in the industrialization of support via dashboards, intelligent alerts, automation and documentation.</font></font></li> </ul> <p> <strong>Relation client & coordination transverse :</strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >to be the client's main point of contact for all questions related to support, monitoring and continuous improvement.</font></font></li> <li><font dir="auto" ><font dir="auto" >Escalate critical alerts, propose action plans, document remediation plans.</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in governance committees and be a driving force in identifying high value-added initiatives.</font></font></li> </ul> <p> </p></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <p> </p> <ul> </ul> <p> <strong>Comp tences techniques :</strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Solid mastery of ITIL processes (incidents, problems, changes).</font></font></li> <li><font dir="auto" ><font dir="auto" >Knowledge of observability solutions: </font></font><strong><font dir="auto" ><font dir="auto" >ELK stack, Grafana, Kibana</font></font></strong><font dir="auto" ><font dir="auto" > , etc.</font></font></li> <li><font dir="auto" ><font dir="auto" >Good understanding of flow architectures and application integration (e.g., </font></font><strong><font dir="auto" ><font dir="auto" >Tibco, ESB</font></font></strong><font dir="auto" ><font dir="auto" > ).</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to define </font></font><strong><font dir="auto" ><font dir="auto" >relevant KPIs</font></font></strong><font dir="auto" ><font dir="auto" > to measure application health, performance and support responsiveness.</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience with ITSM tools (ServiceNow, Jira).</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Personal qualities:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Strong leadership and communication skills.</font></font></li> <li><font dir="auto" ><font dir="auto" >Ability to prioritize and make decisions.</font></font></li> <li><font dir="auto" ><font dir="auto" >Analytical mind, rigor and a sense of customer service.</font></font></li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >LANGUAGES :</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Fluent French.</font></font></li> <li><font dir="auto" ><font dir="auto" >Professional English required.</font></font></li> </ul> <p> </p></div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p> <strong><font dir="auto" ><font dir="auto" >Main mission</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >The SAP testing engineer is responsible for the functional and technical validation of SAP solutions implemented within the company. They ensure that developments, customizations, and integrations meet business requirements and guarantee system quality before production deployment.</font></font></p> <p> <strong>Responsabilit s</strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Participate in the analysis of business needs and the drafting of test plans.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Design, execute and automate functional tests on the SAP modules concerned (e.g. FI, CO, MM, SD, PP, HCM).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Identify, document and track anomalies detected in the test management tool (e.g. Jira, HP ALM, TestRail).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Collaborating with development teams and key users to understand business processes and validate fixes.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Participate in integration, regression and user acceptance testing (UAT).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Contribute to the implementation and improvement of testing strategies and methodologies.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Ensure traceability between requirements, test cases and results obtained.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Write test reports and validation summaries.</font></font></p></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >Technical skills required</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Good knowledge of one or more </font></font><strong><font dir="auto" ><font dir="auto" >SAP</font></font></strong><font dir="auto" ><font dir="auto" > modules (FI/CO, MM, SD, PP, HCM, BW, etc.).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >My mastery of testing tools (HP ALM, Jira/XRay, SAP Solution Manager Test Suite, etc.).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Knowledge of </font></font><strong><font dir="auto" ><font dir="auto" >SAP Fiori / S/4HANA</font></font></strong><font dir="auto" ><font dir="auto" > is appreciated.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Knowledge of test automation (SAP TAO, Worksoft Certify, Tosca, UFT, or Selenium).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good understanding of business processes and inter-module integrations.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Ability to read and understand functional and technical specifications.</font></font></p> </li> </ul> <p> <strong>Comp tences soft skils :</strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Rigour and attention to detail.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Analytical mind and problem-solving skills.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Good interpersonal skills and ability to work in a team with tradespeople and technology.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Organization and autonomy.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Clear communication, both oral and written.</font></font></p> </li> </ul> <p> <strong><font dir="auto" ><font dir="auto" >Search profile</font></font></strong> </p> <ul> <li> <p><font dir="auto" ><font dir="auto" >Education: Bachelor's degree +3 to Master's degree in computer science, information systems or equivalent.</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Experience: Minimum 2-5 years in testing on SAP environment (more for a senior position).</font></font></p> </li> <li> <p><font dir="auto" ><font dir="auto" >Languages: </font></font><strong><font dir="auto" ><font dir="auto" >Professional English required</font></font></strong><font dir="auto" ><font dir="auto" > (exchanges with international teams).</font></font></p></li></ul></div><p></p></section>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>TELUS Digital</strong> stands out for its innovation-driven culture, where creativity, agility, and the continuous search for new solutions play a central role. This innovative mindset is reinforced by a strong spirit of <strong>collaboration</strong>, fostering teamwork, active listening, and talent development. The company also values <strong>performance</strong>, encouraging employees to achieve ambitious goals and continuously improve, while relying on structured processes that ensure efficiency and quality. This balance between innovation, collaboration, and operational excellence creates a dynamic, people-centered, and future-focused work environment.
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<br> Job : <p>Join TELUS Digital in the heart of <strong>Casablanca</strong> as a <strong>Bilingual Customer Service Representative</strong>. Dive into the dynamic world of the <strong>call center sector</strong> and help deliver an exceptional customer experience.</p><br><br><p>Achieve and exceed customer satisfaction goals by providing accurate answers and personalized support. Actively contribute to the continuous improvement of customer service processes through your bilingual expertise.</p><br><br><p>Manage inbound and outbound calls professionally and efficiently, ensuring smooth communication in French and another language. Identify customer needs and propose suitable solutions while respecting established procedures.</p><br><br><ul><li>Handle customer requests with a solution-oriented approach.</li><li>Accurately document each interaction in the CRM system.</li><li>Collaborate with internal teams to resolve complex issues.</li></ul> <br> <br> Required profile : <p>An education level equivalent to a <strong>High School Diploma (Bac)</strong> is required for this position.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> in the <strong>call center field</strong> is highly appreciated.</p><br><br><ul><li>Excellent command of French, both spoken and written.</li><li>Proficiency in another language (specify language if known).</li><li>Strong interpersonal communication and active listening skills.</li><li>Adaptability and stress management skills.</li><li>Customer focus and impeccable service orientation.</li><li>Comfort with computer tools, especially CRM software.</li></ul><p>If you see yourself in this profile and the idea of growing in a stimulating environment motivates you, don't wait any longer to apply!</p><br><br> <br><br> </div>
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<span>Who we are?<br> SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phine calls and emails; Support customers with basic network connectivity issues, including Wi-Fi and Ethernet troubleshooting; Identify root causes of technical problems and provide clear, step-by-step solutions to non-technical users; Document issues, resolutions, and troubleshooting steps accurately in the system; Escalate complex or unresolved issues to the appropriate teams when needed; Handle sensitive customer data with care and security; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Excellent German (C1/C2 both spoken and written) level and English B2+/C1 Basic understanding of Wi-Fi and Ethernet connectivity; Ability to troubleshoot common connectivity issues; Strong organizational skills with the ability to manage and prioritize multiple requests effectively; Attention to details Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience in customer or technical support role; Benefits: Fixed schedule: Monday to Friday, 10 AM–6 PM, CET Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Work-life balance; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> Internal job code : 33J</span> </div>
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Job : <p><strong>General Mission:</strong></p><br><br><p>The IT/Telecom maintenance technician is responsible for the maintenance, installation, and monitoring of the CFMDV's IT, network, and telecom equipment to ensure optimal operation of technical infrastructures and IT services..</p><br><br><p><strong>Main Missions:</strong></p><br><br><p>• Diagnose and resolve breakdowns and malfunctions of IT and telecom equipment ;<br>• Ensure preventive and corrective maintenance of IT and telecom equipment (servers, routers, switches, computers, phones, etc.) ;<br>• Update equipment in terms of security and software versions ;<br>• Install, configure, and ensure the proper functioning of local networks and telecom systems ;<br>• Ensure network security and performance by applying best practices and cybersecurity rules ;<br>• Administer and manage CFMDV servers and other network equipment ;<br>• Ensure data backup and recovery in case of disaster ;<br>• Provide first-level support to users for technical incidents related to IT and telecom equipment ;<br>• Train users on the use of basic equipment and applications ;<br>• Manage the inventory of IT and telecom equipment, ensuring monitoring of their condition and life cycle ;<br>• Document configurations, installation and maintenance procedures for better traceability ;<br>• Monitor the evolution of IT and telecom technologies to propose relevant improvements or updates for CFMDV equipment.<br>• Collaborate with suppliers and service providers for the maintenance and evolution of systems.</p><br><br> <br> <br> Required profile : <p><strong>KNOWLEDGE:</strong></p><br><br><p>• Minimum Bac+2 (Associate's degree or equivalent) in IT, specializing in networks and telecommunications ;<br>• 2 to 3 years of minimum experience in a similar role, ideally in a structured environment.<br>• Good command of operating systems and network diagnostic tools ;<br>• Skills in maintaining telecom and IT equipment ;<br>• Knowledge of network protocols ;<br>• Familiarity with cybersecurity practices.</p><br><br><p><strong>SKILLS:</strong></p><br><br><p>• IT and telecom maintenance</p><br><br><p>• Network administration</p><br><br><p>• Cybersecurity</p><br><br><p>• Technical support for users</p><br><br><p>• System and data management</p><br><br><p>• Inventory management</p><br><br><p><strong>ATTRIBUTES:</strong></p><br><br><p>• Ability to solve technical problems</p><br><br><p>• Rigor and ability to work in a team</p><br><br><p>• Good analytical and communication skills</p><br><br><p>• Autonomy and organizational skills</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Description du poste En tant que D veloppeur Fullstack Java, vous aurez comme mission de: Concevoir, d velopper et maintenir des applications robustes et scalables avec les technologies Java et Spring Webflux. Exp riences significatives avec des architectures microservices et event-driven. Exp riences avec les bases de donn es relationnelles et/ou orient e document et Redis. Exp riences avec le framework front, comme VueJS. Exp riences significatives sur les architectures fortes charges. Connaissances appr ci es sur le langage PHP et le framework Symfony. Familier avec les principes DevOps, notamment la CICD. Familier avec le versionning, notamment Git. Compr hension et usage des principes de craftsmanship. Contribuer l'am lioration de la qualit du produit (Test coverage, Sonar, SOLID, YAGNI ) Participer toutes les phases du cycle de d veloppement logiciel, de la conception en passant par la mise en production et le run. Excellentes aptitudes la collaboration et au travail en quipe. Bonne communication crite et orale en fran ais pour des interactions fluides avec le m tier. Contribuer l'am lioration continue des pratiques de d veloppement. Assurer la maintenance et l' volution des applications existantes. Sens critique permettant d' valuer objectivement diff rentes solutions. Capacit prendre du recul sur les probl matiques techniques et fonctionnelles. Autonomie et proactivit dans l'organisation du travail et la r solution de probl mes. Participation active aux d cisions d' quipe avec des contributions constructives. Capacit respecter les d lais tout en maintenant des standards lev s. Familier avec les m thodes agiles, notamment SCRUM.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications Dipl m (e) d un Bac+5 en cole d'ing nieur ou quivalent universitaire avec une sp cialisation en informatique, ou justifiant d'une exp rience significative quivalente Exp rience de 7 ans et plus en Dev Fullstack Java Une exp rience dans le secteur du commerce de d tail ou de la grande distribution serait un plus</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for a Compliance & Business Ethics Manager to strengthen and oversee compliance activities across North, West and Central Africa and Indian Ocean (French speaking countries 12 countries). Reporting to the Regional Compliance function, the role promotes integrity, prevents compliance risks, supports internal controls, and acts as a trusted partner to business and support functions in a dynamic multicultural environment. This position offers significant regional exposure and the opportunity to work within a dynamic, multicultural, and matrix organization.</p><p>Key Responsibilities</p><ul><li>Implement the Compliance & Business Ethics Program across assigned countries and coordinate local Compliance Ambassadors.</li><li>Advise management and operational teams on compliance risks, mitigation actions, governance, and internal control improvements.</li><li>Conduct risk-based compliance reviews, integrity assessments, control evaluations, and follow up on corrective actions.</li><li>Conduct or coordinate investigations, document findings, support remediation, and promote appropriate use of reporting channels.</li><li>Design and deliver compliance training while promoting a culture of integrity, accountability, and ethical decision-making.</li><li>Prepare reports, dashboards, KPIs, and management presentations; monitor trends and collaborate with HR, Legal, Finance, Internal Audit, and Business Leadership.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><ul><li>Bachelor or master degree in law, Compliance, Risk Management, Finance, Audit, Internal Control, Business Administration, or related field.</li><li>Minimum 8 years experience in Compliance, Internal Audit, Internal Control, Risk Management, Investigations, Governance, or related areas, including at least 5 years in Compliance & Business Ethics.</li><li>Regional or multi-country experience is considered a strong advantage.</li><li>Proven experience implementing compliance programs, conducting reviews, managing risks, supporting investigations, and operating in international or multi-country environments.</li><li>Strong knowledge of compliance frameworks, internal controls, risk assessment, audit, investigation, remediation, and practical business-oriented advisory.</li><li>Excellent communication, training, stakeholder management, analytical, organizational, and influencing skills, with high integrity, discretion, and confidentiality.</li><li>Fluent in English and French.</li><li>Certifications such as CIA, CFE, CAMS, ACCA, or equivalent are preferred.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Translate business and client requirements into data science approaches, AI workflows, and scalable technical solutions. Design, prototype, and productionize machine learning, LLM, and generative AI solutions with a focus on business value, reliability, and usability. Own the architecture of Retrieval-Augmented Generation (RAG) pipelines, including document processing, vectorization, semantic search, evaluation, and query optimization for enterprise use cases. Design and implement complex AI-powered features by integrating LLM APIs and services using frameworks such as LangChain or equivalent, with a focus on reliability, accuracy, and performance in production. Design, implement, and maintain Model Context Protocol (MCP) integrations to connect AI models with external tools, APIs, and data sources, enabling context-aware and extensible AI solutions. Develop evaluation frameworks, monitoring approaches, and observability practices for LLM-powered systems to ensure quality, transparency, and continuous improvement. Apply advanced prompt engineering, embedding strategies, and vector database management techniques to improve the performance of AI solutions. Integrate AI outputs into analytical workflows, dashboards, reporting tools, and client delivery pipelines. Full-Stack Application Development: Design and contribute to the development of production-grade AI and data applications, primarily using Python and backend frameworks such as FastAPI. Build or support frontend interfaces using modern frameworks such as React, Next.js, or Vue to make AI and data products accessible to business users and clients. Collaborate with software engineers to define scalable application architectures, API standards, and integration patterns. Develop and maintain REST API integrations with third-party AI services, enterprise SaaS platforms, internal tools, and external data sources. Ensure that data science prototypes are translated into maintainable, secure, and scalable production solutions. Participate in code reviews, define technical best practices, and contribute to a high-quality engineering and data science culture. Cloud, Deployment & MLOps: Support the containerization and cloud deployment of AI and data applications, preferably on Google Cloud Platform using GKE and Artifact Registry, while remaining adaptable to other cloud environments. Design and maintain CI/CD pipelines using GitHub Actions or equivalent tools to ensure reliable and repeatable releases. Apply MLOps and LLMOps practices to manage experimentation, deployment, monitoring, and continuous improvement of AI systems. Collaborate with engineering and infrastructure teams to ensure the reliability, scalability, and performance of production environments. Proactively identify performance bottlenecks in AI workflows, data pipelines, application layers, and infrastructure. Technical Leadership & Collaboration: Lead applied AI and data science initiatives from discovery and prototyping through production deployment. Mentor junior data scientists, AI engineers, and developers on data science methods, AI integration, coding practices, and production readiness. Work closely with product teams, consultants, analysts, and non-technical stakeholders to ensure solutions are aligned with business needs. Define standards and best practices for AI solution design, evaluation, documentation, and delivery. Communicate complex technical concepts clearly to both technical and non-technical audiences. Qualifications: 4 to 6 years of experience in data science, AI development, applied machine learning, or related technical roles, with hands-on experience delivering production-grade AI or data products. Strong proficiency in Python, with experience using data science, machine learning, and AI libraries and frameworks. Solid full-stack development background, including experience with backend frameworks such as FastAPI and modern frontend frameworks such as React, Next.js, or Vue. Deep understanding of LLMs, RAG architectures, generative AI workflows, and production-grade AI service integration, including tools such as OpenAI, Gemini, LangChain, or equivalent. Proven experience designing and implementing Model Context Protocol (MCP) integrations to connect AI models with external tools, APIs, and enterprise data sources. Experience building analytical workflows, dashboards, data pipelines, or AI-powered decision-support tools in a client delivery or enterprise context. Hands-on experience with Docker and cloud deployment on at least one major cloud platform such as GCP, AWS, Azure, or equivalent. Familiarity with container orchestration, artifact management, CI/CD pipelines, GitHub Actions, GitOps workflows, and branching strategies. Strong understanding of LLM observability, AI evaluation, performance monitoring, and production reliability practices. Demonstrated ability to lead technical initiatives, mentor junior team members, and collaborate effectively with product teams and business stakeholders. Bachelor s or Master s degree in Data Science, Computer Science, Software Engineering, Statistics, Applied Mathematics, or a related field. Preferred Skills: Experience with agentic AI frameworks such as LangGraph or similar orchestration tools for building multi-step AI workflows. Knowledge of advanced prompt engineering, vector database management, embedding model optimization, and AI evaluation techniques. Experience with MLOps or LLMOps practices, including experiment tracking, model monitoring, and AI quality evaluation. Experience with Infrastructure as Code tools such as Terraform or Pulumi. Experience designing data models, analytical pipelines, or BI/dashboard solutions. Relevant certifications such as Google Cloud Professional Data Engineer, Google Cloud Professional Machine Learning Engineer, Google Cloud Professional Developer, or similar cloud and AI credentials. What we offer: A competitive compensation and benefits package. The opportunity to lead AI, data science, and technology initiatives with real global impact. A dynamic and supportive work environment that values leadership, innovation, and your contributions. Continuous learning and professional development opportunities to propel your career forward in AI, data science, and technology. Application Process: Candidates are invited to submit a resume, cover letter, and any relevant portfolio, GitHub links, or project examples showcasing their experience in data science, AI solution development, full-stack application development, and cloud deployment. Shortlisted candidates will undergo a technical assessment and interview to demonstrate their data science expertise, AI implementation skills, full-stack capabilities, and technical leadership potential. Infomineo: Where brilliant minds meet to shape the future of business.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>4 to 6 years of experience in data science, AI development, applied machine learning, or related technical roles, with hands-on experience delivering production-grade AI or data products. Strong proficiency in Python, with experience using data science, machine learning, and AI libraries and frameworks. Solid full-stack development background, including experience with backend frameworks such as FastAPI and modern frontend frameworks such as React, Next.js, or Vue. Deep understanding of LLMs, RAG architectures, generative AI workflows, and production-grade AI service integration, including tools such as OpenAI, Gemini, LangChain, or equivalent. Proven experience designing and implementing Model Context Protocol (MCP) integrations to connect AI models with external tools, APIs, and enterprise data sources. Experience building analytical workflows, dashboards, data pipelines, or AI-powered decision-support tools in a client delivery or enterprise context. Hands-on experience with Docker and cloud deployment on at least one major cloud platform such as GCP, AWS, Azure, or equivalent. Familiarity with container orchestration, artifact management, CI/CD pipelines, GitHub Actions, GitOps workflows, and branching strategies. Strong understanding of LLM observability, AI evaluation, performance monitoring, and production reliability practices. Demonstrated ability to lead technical initiatives, mentor junior team members, and collaborate effectively with product teams and business stakeholders. Bachelor s or Master s degree in Data Science, Computer Science, Software Engineering, Statistics, Applied Mathematics, or a related field.</p><p>Preferred Skills:</p><ul><li>Experience with agentic AI frameworks such as LangGraph or similar orchestration tools for building multi-step AI workflows.</li><li>Knowledge of advanced prompt engineering, vector database management, embedding model optimization, and AI evaluation techniques.</li><li>Experience with MLOps or LLMOps practices, including experiment tracking, model monitoring, and AI quality evaluation.</li><li>Experience with Infrastructure as Code tools such as Terraform or Pulumi.</li><li>Experience designing data models, analytical pipelines, or BI/dashboard solutions.</li><li>Relevant certifications such as Google Cloud Professional Data Engineer, Google Cloud Professional Machine Learning Engineer, Google Cloud Professional Developer, or similar cloud and AI credentials.</li></ul><p></p></section>