Restaurant Assistant Manager Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Sales Development Representative<br><br><b>Job Description:</b><b>About us </b><p><b>Arrow’s Enterprise Computing Solutions (ECS)</b> business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.</p><br><br><b>What you will be doing at Arrow</b><b>Campaign Execution &amp; Lead Follow-up</b><ul><li><p>Act as the primary sales contact for campaign-generated leads.</p><br><br></li><li><p>Follow up webinar attendees, event participants, digital campaign respondents, and partner-driven leads.</p><br><br></li><li><p>Ensure timely and consistent follow-up across all territories.</p><br><br></li><li><p>Maintain close alignment with the Marketing team to improve campaign effectiveness.</p><br><br></li></ul><b>Pipeline Creation &amp; Qualification</b><ul><li><p>Qualify leads and identify sales opportunities.</p><br><br></li><li><p>Conduct targeted outbound prospecting to support regional sales priorities.</p><br><br></li><li><p>Generate discovery meetings for country Account Managers.</p><br><br></li><li><p>Support account mapping and target account identification.</p><br><br></li></ul><b>Country Sales Support</b><ul><li><p>Work directly with Account Managers in UK, DACH, South, France and other territories.</p><br><br></li><li><p>Support execution of regional sales plays and partner initiatives.</p><br><br></li><li><p>Help convert marketing activity into qualified pipeline opportunities.</p><br><br></li><li><p>Provide visibility of lead status and campaign performance.</p><br><br></li></ul><b>CRM &amp; Reporting</b><ul><li><p>Maintain accurate lead tracking and Salesforce discipline.</p><br><br></li><li><p>Monitor conversion rates and campaign outcomes.</p><br><br></li><li><p>Provide regular reporting on pipeline created and influenced</p><br><br></li></ul><b>What we are looking for</b><ul><li><p>3–5 years of experience in:</p><br><br><ul><li><p>Business Development</p><br><br></li><li><p>Enterprise Inside Sales</p><br><br></li><li><p>Lead Generation</p><br><br></li><li><p>Enterprise Software Sales</p><br><br></li><li><p>Channel Sales</p><br><br></li></ul></li><li><p>Excellent communication, presentation, and stakeholder engagement skills, with the ability to engage customers, partners, and internal sales teams.</p><br><br></li><li><p>Fluent in English, both written and spoken. Additional European language skills (Spanish, Italian, French or German) are highly desirable.</p><br><br></li><li><p>Strong organizational skills with excellent follow-up discipline and attention to detail.</p><br><br></li><li><p>Comfortable working across multiple countries, cultures, and virtual teams.</p><br><br></li><li><p>Experience using CRM tools such as Salesforce to manage leads, pipeline, and customer interactions.</p><br><br></li></ul><br><b>What’s in it for you?</b><ul><li><p>Full Permanent contract</p><br><br></li><li><p>Social advantages: CNSS, CIMR, health insurance</p><br><br></li><li><p>Interesting career development opportunities in a fast-growing environment</p><br><br></li><li><p>A dynamic workplace with a friendly atmosphere and a healthy work-life balance</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul>Do you see yourself as our future colleague? If yes, send us your CV in English now!<p>#LI-NG1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p>Akkodis is driven by a strong <strong>innovation-first</strong> culture, where creativity, experimentation, and bold thinking fuel daily engineering and R&amp;D work.<br> This spirit is balanced by a solid <strong>collaborative mindset</strong>, with supportive teams and hands-on managers who encourage growth and knowledge-sharing.<br> A structured and disciplined approach ensures <strong>operational excellence</strong>, meeting the high standards of the tech and engineering industries.<br> <strong>Performance</strong> and a healthy competitive drive further strengthen the company’s ambition as a global leader. </p><br><br> <br> Job : <p>Design the assembly processes for vehicles and vehicles developed or produced for partners.</p><br><br><p>Define and develop the assembly processes for electric (EV), hybrid (HEV), and plug-in hybrid (PHEV) batteries.</p><br><br><p>Carry out modifications during the production life of vehicle projects and vehicles designed or manufactured for partners.</p><br><br><p>Design, validate, plan, and manage the installation of pre-assembly processes, assembly tools, and handling equipment during development and industrialization phases.</p><br><br><p>Define and validate the general facilities needed for the implementation of industrial processes.</p><br><br><p>Prepare and perform simulations of assembly processes to optimize flows and assembly operations.</p><br><br><p>Ensure the geometric conformity of the finished vehicle, the robustness of manufacturing processes, and the vehicle's compliance with quality and industrial requirements.</p><br><br><p>Create, standardize, and validate multi-user fastening references, ensuring their compatibility with different manufacturing processes.</p><br><br> <br> Required profile : <p>Engineering degree or Master's degree (Bac+5) in mechanical engineering, industrial engineering, electromechanical engineering, or equivalent.</p><br><br><p>Minimum 2 to 5 years of experience in industrialization, methods, or <strong>assembly</strong> processes in the automotive industry.</p><br><br><p>Solid knowledge of mechanical assembly processes and vehicle assembly lines.</p><br><br><p>Experience in designing, validating, and optimizing assembly processes during the development and industrialization phases.</p><br><br><p>Proficiency in defining assembly tools, equipment, handling devices, and general facilities.</p><br><br><p>Knowledge of assembly simulation tools and industrial process validation.</p><br><br><p>Good command of vehicle geometry requirements, assembly tolerances, and product/process quality.</p><br><br><p>Knowledge of Lean Manufacturing methodologies, Process FMEA (PFMEA), 5S, Kaizen, and problem-solving techniques.</p><br><br><p>Proficiency in CAD tools (CATIA is a plus) and Microsoft Office Suite.</p><br><br><p>Good level of French and English, both written and spoken.</p><br><br><p>Rigor, analytical thinking, autonomy, organizational skills, and ability to work in a team in a demanding industrial environment.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The consultant will be in charge of:</p><br><br><p><em>●</em> Testing and validating REST APIs with tools like Postman</p><br><br><p>● Designing, developing, and maintaining automated test scripts with the Cucumber framework</p><br><br><p>● Analyzing functional specifications (User Stories) to define automated test cases</p><br><br><p>● Using the Gherkin language to define test scenarios</p><br><br><p>● Implementing and managing CI/CD pipelines for test automation with GitLab CI</p><br><br><p>● Building and maintaining relevant datasets for automated tests</p><br><br><p>● Managing tests and quality tracking with the Jira XRAY tool</p><br><br><p>● Applying software quality assurance principles, including ISTQB</p><br><br><p>● Applying agile methods, including Scrum METHODS, ORGANIZATIONS AND INTERACTION</p><br><br> <br> Required profile : <p>● Master's degree (engineering school or university) in computer science, or equivalent experience</p><br><br><p>● Over 7 years of experience in QA Automation Back</p><br><br><p>● Experience in the retail / mass distribution sector would be an advantage</p><br><br><p><strong>Must Have</strong></p><br><br><p>● Advanced level in JAVA / Spring Boot</p><br><br><p>● Testing and validating REST APIs with tools like Postman</p><br><br><p>● Designing, developing, and maintaining automated test scripts with the Cucumber framework</p><br><br><p><strong>Nice to Have</strong></p><br><br><p>● Analyzing functional specifications (User Stories) to define automated test cases</p><br><br><p>● Using the Gherkin language to define test scenarios</p><br><br><p>● Implementing and managing CI/CD pipelines for test automation with GitLab CI</p><br><br><p>● Building and maintaining relevant datasets for automated tests</p><br><br><p>● Managing tests and quality tracking with the Jira XRAY tool</p><br><br><p>● Applying software quality assurance principles, including ISTQB</p><br><br><p>● Applying agile methods</p><br><br><p>● Communicating clearly and effectively in writing and orally in French for smooth interactions with the business and teams</p><br><br><p>● Analyzing situations and proposing suitable solutions while identifying areas for improvement</p><br><br><p>● Meeting deadlines while maintaining high standards of quality and excellence</p><br><br><p>● Actively collaborating with team members, sharing knowledge, and fostering a collective spirit to achieve common goals</p><br><br><p>● Applying a spirit of continuous improvement to optimize practices and results</p><br><br><br> <br><br> </div>

<p><b>About US:</b> </p> <p>The Graphics Designer is responsible for developing high-impact creative solutions across digital, web, email, social, partner and print marketing for the Global ECS Center of Excellence. Acting as a brand advocate, the role translates marketing strategy, supplier value propositions and campaign objectives into compelling visual communications while maintaining strong alignment with ECS Marketing and supplier brand standards.</p> <p> </p> <p>As part of its growth, <b>ARROW </b>ECS is strengthening its teams and is looking for a <b>Graphic Designer</b>,</p> <p> </p> <p><b><br></b></p><p> <b>What you will be doing at ARROW:</b> </p> <ul> <li>Design dynamic web, e-marketing and campaign creative for assigned internal and external marketing activity, acting as a branding advocate within the team and business.</li> </ul> <ul> <li>Manage design projects with little to no supervision and engage confidently with internal and external customers throughout the creative process.</li> </ul> <ul> <li>Direct and implement design for high-impact business and supplier marketing programmes, taking work from design strategy and creative concept development through final artwork.</li> </ul> <ul> <li>Incorporate marketing strategy and relevant research on markets and competitor products when developing design solutions and recommend new creative ideas to marketing stakeholders.</li> </ul> <ul> <li>Apply strong understanding of the different creative requirements for web, e-marketing and print and develop design solutions appropriate to each channel.</li> </ul> <ul> <li>Oversee final artwork preparation and print-production quality, using strong knowledge of printing methods, paper and color techniques.</li> </ul> <ul> <li>Select and coordinate external freelancers, designers, illustrators and photographers and manage associated costs and schedules with little or no supervision.</li> </ul> <ul> <li>undefined </li> </ul> <br> <p> <b>What is in it for you?</b> </p> <ul> <li>Full Permanent contract, with Hybrid working model.</li> <li>Social advantage: CNSS, CIMR, Health insurance.</li> <li>Very good working atmosphere in a team of passionate collaborators.</li> <li>Work culture where you can make an impact.</li> <li>Working within an international organization, recognized worldwide in its sector.</li> </ul> <p> </p> <p><br></p><p> </p> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Fluent English speaker with 2 to 3 years experience in the same role, Hands on experience designing digital and print assets for marketing campaigns.</li> <li>Strong portfolio demonstrating creativity, attention to detail, and brand aligned design execution.</li> </ul> <ul> <li>Proficiency in Adobe Creative Cloud (Illustrator, Photoshop, InDesign) and familiarity with tools such as Figma or Canva.</li> </ul> <ul> <li>Experience preparing assets for email, web, social, and print, with an understanding of technical requirements (file formats, resolutions, colour profiles).</li> <li>Familiarity with CMS platforms or digital content workflows is an advantage.</li> </ul> <ul> <li>Experience collaborating with campaign managers, copywriters, and digital teams to deliver cohesive creative outputs.</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role. </p><br><br> <br> Job : <p>Reporting to the Sales Department, your main mission will be to strengthen the promotion of the sales network and stimulate SOREC's revenue growth through an active presence in the field. As such, your main activities will be:</p><br><br><p><strong>Recruitment of new points of sale</strong><br>- Prospect for new partners using a compelling B to B approach.<br>- Identify opportunities for network development and assess the relevance of partnerships.<br>- Conduct negotiations with partners.</p><br><br><p><strong>Product promotion and sales animation</strong><br>- Plan and make regular visits to the various points of sale in the region.<br>- Actively promote SOREC products within the sales network.<br>- Deploy targeted actions such as promotional events, roadshows, and merchandising at points of sale.<br>- Dynamically animate SOREC's points of sale and agencies according to a precise schedule.</p><br><br><p><strong>Maintaining a field presence</strong><br>- Make regular visits to points of sale to maintain strong relationships with managers.<br>- Provide support to the sales teams at points of sale, helping them to effectively present SOREC's products and services and responding to their requests.</p><br><br><p><strong>Quality control and reporting</strong><br>- Make regular visits to the network to check its compliance with SOREC standards.<br>- Monitor daily achievement of objectives and provide detailed reports to management.<br>- Analyze discrepancies between objectives and achievements, and propose corrective actions.<br>- Identify growth opportunities and potential problems within the network.<br>- Propose recommendations and corrective actions to optimize results.</p><br><br><p><strong>Sales monitoring</strong><br>- Conduct constant sales monitoring in your area of activity to stay aware of the latest trends and opportunities.<br>- Collect feedback and suggestions from customers and point-of-sale managers to improve SOREC's products, services, and processes.</p><br><br> <br> <br> Required profile : <p>As a potential candidate:You have a Baccalaureate +2/3 in Management, Commerce, or equivalent with <strong>2 to 5 years</strong> of minimum experience in a similar position.</p><br><br><p><strong>Required skills:</strong><br>- Good knowledge of Merchandising and sales;<br>- In-depth knowledge of commerce and negotiation;<br>- Strong skills in organizational planning and conflict resolution;<br>- Excellent command of competitive intelligence and benchmarking;<br>- Good practice of prospecting, sales animation, and product promotion techniques;<br>- Ability to manage and lead a field team while demonstrating resilience to stress and pressure;<br>- Quality and customer oriented.<br>- Sense of commitment, adaptability, initiative, and collaboration.<br>- Communication skills and interpersonal ease.<br>- Reactivity and team spirit.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Field Sales Representative / Sales Representative - Medical Devices</strong></p><br><br><p>LONGEVITEK is recruiting an experienced Field Sales Representative in medical devices to develop its portfolio of doctors, clinics, hospitals, and medical centers in Morocco. A minimum of 3 to 5 years of experience in selling medical devices or medical equipment is required. The position is based in Casablanca with regular travel in the field.</p><br><br><p>Reporting to the sales management, your mission will be to promote the medical devices and solutions distributed by LONGEVITEK to healthcare professionals.</p><br><br><p>The position requires an active presence in the field, a good understanding of the medical sector, the ability to explain technical equipment, and the aptitude to build a trusting relationship with doctors, clinic managers, buyers, and decision-makers in the health sector.</p><br><br><p>Main Missions</p><br><br><p>You will be responsible for:</p><br><br><p>* Prospecting new clients: doctors, private clinics, medical practices, specialized centers, hospitals, and healthcare facilities.<br>* Presenting the medical devices and solutions offered by LONGEVITEK professionally, clearly, and in compliance.<br>* Organizing regular field visits with healthcare professionals.<br>* Conducting product demonstrations, in coordination with the technical or medical team if necessary.<br>* Identifying the needs of doctors and healthcare facilities to offer suitable solutions.<br>* Developing and retaining a client portfolio.<br>* Ensuring follow-up of prospects, quotes, commercial follow-ups, and orders.<br>* Participating in the organization of training, presentations, medical events, workshops, and conferences.<br>* Reporting field information: client needs, objections, competition, opportunities, and market trends.<br>* Achieving sales objectives set by management.<br>* Representing the LONGEVITEK brand with seriousness, rigor, and professionalism.</p><br><br> <br> Required profile : <p>We are looking for a serious, autonomous, and results-oriented field profile with real experience in the medical sector.</p><br><br><p>The candidate must have:</p><br><br><p>* <strong>A minimum of 3 to 5 years of experience in selling medical devices, medical equipment, or medical technologies.</strong><br>* Good knowledge of the health sector in Morocco.<br>* Proven experience in visiting doctors, clinics, medical practices, or hospitals.<br>* Ability to understand and present technical medical equipment.<br>* Good communication skills with healthcare professionals.<br>* Good negotiation and sales follow-up skills.<br>* Excellent presentation and professional demeanor.<br>* Good command of French and Arabic.<br>* Proficiency in basic office tools: email, Excel, CRM, or sales reporting.<br>* A B driving license. Field mobility is essential.</p><br><br><p>Experience in promoting medical devices is essential; the candidate must have a real ability to sell or promote medical devices and technical equipment.</p><br><br><p>Skills Required</p><br><br><p>* Field sales prospecting.<br>* B2B sales in the medical sector.<br>* Presentation and demonstration of medical devices.<br>* Client portfolio management.<br>* Sales negotiation.<br>* Follow-up of quotes, reminders, and orders.<br>* Regular reporting to management.<br>* Good understanding of decision-making processes in clinics, medical practices, and healthcare facilities.</p><br><br><p>Personal Qualities</p><br><br><p>* Seriousness and rigor.<br>* Autonomy in the field.<br>* Good listening skills.<br>* Ability to persuade without excessive talk.<br>* Professional presentation.<br>* Sense of organization.<br>* Perseverance.<br>* Respect for medical ethics and confidentiality.<br>* Ability to build a trusting relationship with healthcare professionals.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Field Sales / Sales Representative - Medical Devices</strong></p><br><br><p>LONGEVITEK is recruiting an experienced Field Sales Representative in medical devices to develop its portfolio of doctors, clinics, hospitals, and medical centers in Morocco. A minimum of 2 to 3 years of experience in selling medical devices or medical equipment is required. The position is based in Casablanca with regular field travel.</p><br><br><p>Reporting to the sales department, your mission will be to promote the devices and medical solutions distributed by LONGEVITEK to healthcare professionals.</p><br><br><p>The position requires an active presence in the field, a good understanding of the medical sector, the ability to explain technical equipment, and the aptitude to build trusting relationships with doctors, clinic managers, buyers, and decision-makers in the healthcare sector.</p><br><br><p>Main missions</p><br><br><p>You will be responsible for:</p><br><br><p>* Prospecting new clients: doctors, private clinics, medical practices, specialized centers, hospitals, and healthcare facilities.<br>* Presenting medical devices and solutions offered by LONGEVITEK professionally, clearly, and compliantly.<br>* Organizing regular field visits with healthcare professionals.<br>* Conducting product demonstrations, in coordination with the technical or medical team if necessary.<br>* Identifying the needs of doctors and healthcare facilities to propose appropriate solutions.<br>* Developing and retaining a client portfolio.<br>* Following up on prospects, quotes, commercial inquiries, and orders.<br>* Participating in the organization of training sessions, presentations, medical events, workshops, and conferences.<br>* Reporting information from the field: client needs, objections, competition, market opportunities, and trends.<br>* Achieving sales targets set by management.<br>* Representing the LONGEVITEK brand with seriousness, rigor, and professionalism.</p><br><br> <br> <br> Required profile : <p>We are looking for a serious, autonomous, and results-oriented field profile with real experience in the medical sector.</p><br><br><p>The candidate must have:</p><br><br><p>* A minimum of 2 to 3 years of experience in selling medical devices, medical equipment, or medical technologies.<br>* Good knowledge of the healthcare sector in Morocco.<br>* Proven experience in visiting doctors, clinics, medical practices, or hospitals.<br>* Ability to understand and present technical medical equipment.<br>* Good communication skills with healthcare professionals.<br>* Good negotiation and sales follow-up skills.<br>* Excellent presentation and professional attitude.<br>* Good command of French and Arabic.<br>* Proficiency in basic office tools: email, Excel, CRM, or sales reporting.<br>* A B driving license. Field mobility is essential.</p><br><br><p>Experience in promoting medical devices is essential; the candidate must have a real ability to sell or promote medical devices and technical equipment.</p><br><br><p>Expected skills</p><br><br><p>* Field sales prospecting.<br>* B2B sales in the medical sector.<br>* Presentation and demonstration of medical devices.<br>* Client portfolio management.<br>* Commercial negotiation.<br>* Follow-up of quotes, inquiries, and orders.<br>* Regular reporting to management.<br>* Good understanding of decision-making processes in clinics, medical practices, and healthcare facilities.</p><br><br><p>Personal qualities</p><br><br><p>* Seriousness and rigor.<br>* Autonomy in the field.<br>* Good listening skills.<br>* Ability to persuade without excessive speech.<br>* Professional presentation.<br>* Sense of organization.<br>* Perseverance.<br>* Respect for medical ethics and confidentiality.<br>* Ability to build trust with healthcare professionals.</p><br><br> <br><br> </div>

<div><p><strong>PTP Finance Specialist</strong></p> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969.  Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p> <p>DHL Global Forwarding has an opening for <strong>PTP Finance Specialist </strong>in Morocco. In this role, you will be accountable to reconcile all banks, reconciliation of outgoing payments, supplier SOA, regular payment and follow up of all third parties creditors including payment.</p><p><strong><em>Join us in connecting people and improving lives!             </em></strong></p>   <p><strong>In this PTP Finance Specialist position</strong></p><ul><li>You will control and process payments for cash suppliers across all products.</li><li>You will control and process payments for CDZ suppliers.</li><li>You will post and reconcile all DOE invoices.</li><li>You will follow up with all third-party creditors regarding payments, invoices, and related matters.</li><li>You will reconcile supplier statements and payments for OFR, AIR, and IP.</li><li>You will prepare all cheque payments.</li><li>You will support the annual statutory audit process.</li><li>You will prepare international payments.</li><li>You will support the submission of all taxes, including delayed payment taxes, TVA, tax controls, and related requirements.</li><li>You will support TVA declarations and reimbursement processes.</li><li>You will classify and archive all documents.</li><li>You will reconcile and allocate all processed payments.</li><li>You will prepare all required reports.</li><li>You will report all necessary data and information to the CFO.</li><li>You will participate in monthly closing activities.</li><li>You will provide all necessary support and assistance to colleagues whenever required.</li></ul> <p><strong>Qualifications & Experience</strong></p> <ul><li>Education Level</li></ul><p>               Bachelor degree</p> <ul><li>Experience Level</li></ul><p>               3 years  experience</p><br><p><strong>We offer:</strong></p><ul><li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li><li>Possible further career development.</li><li>Competitive salary.</li></ul>   <p><strong>Why join DHL Global Forwarding?</strong></p> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at <a href="https://www.logistics.dhl/us-en/home/careers.html">https://www.logistics.dhl/us-en/home/careers.html</a></p> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p> <ul><li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li><li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li><li>The <strong>best solutions</strong> and <strong>best customer service</strong></li></ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br><strong>Our Purpose: </strong>Connecting People, improving lives.<br><strong>Our Values: </strong>Respect & Results<br><strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p> <p><em>DHL Global Forwarding is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p>  <font color="#ffffff">#LI-MEA</font></div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Ensure the delivery of exceptional customer service to Key Account customers by managing their day-to-day service requirements, supporting contracted service commitments, and building strong customer relationships. The role contributes to customer retention, satisfaction and revenue growth by proactively addressing customer needs and identifying additional business opportunities.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Provide a full range of customer service support to Key Account customers, including bookings, enquiries, shipment follow-up and supply requests.</li><li>Deliver customized services in line with customer agreements, including reporting and other contractual requirements.</li><li>Prepare professional written communications to customers regarding service requests, shipment information and complaint resolution.</li><li>Proactively inform customers of shipment delays, service disruptions and recovery actions.</li><li>Work closely with Key Account Managers and Sales teams to support customer relationships and service excellence.</li><li>Participate in customer visits when required to gather feedback and identify service improvement opportunities.</li><li>Coordinate with Gateway, Operations and DHL Network teams to ensure contracted transit times and service levels are achieved.</li><li>Manage customer billing enquiries and liaise with Finance teams to ensure timely and satisfactory resolution.</li><li>Prepare and distribute weekly, monthly and quarterly customer reports within agreed timelines.</li><li>Drive customer satisfaction by delivering best-in-class service and maintaining strong customer relationships.</li><li>Identify opportunities for cross-selling, upselling and promoting value-added services.</li><li>Share relevant customer feedback and business insights with Sales, Management and internal stakeholders.</li><li>Ensure compliance with DHL policies, procedures and customer service standards.</li><li>Support colleagues and contribute to a collaborative team environment.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's Degree, Diploma or equivalent qualification.</p><p Segoe UI"; font-size: 14px;">Minimum 3 years of experience in Customer Service within a service-oriented industry, including handling customer enquiries, complaints and issue resolution.</p><p Segoe UI"; font-size: 14px;">Excellent customer-facing and relationship management skills.</p><p Segoe UI"; font-size: 14px;">Good command of <strong>French</strong>, spoken and written.</p><p Segoe UI"; font-size: 14px;">Strong communication, negotiation and interpersonal skills.</p><p Segoe UI"; font-size: 14px;">Excellent analytical, organizational and problem-solving skills.</p><p Segoe UI"; font-size: 14px;">Proficiency in Microsoft Office applications (Word, Excel, PowerPoint).</p><p Segoe UI"; font-size: 14px;">Knowledge of DHL systems and logistics operations is an advantage.</p><p Segoe UI"; font-size: 14px;">Project management skills are considered a plus.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to assess situations, identify root causes and develop effective solutions.</p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Effectively prioritizes activities and manages multiple customer requirements simultaneously.</p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound and timely decisions to support customer satisfaction and business objectives.</p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving service excellence, customer retention and operational targets.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with Sales, Operations, Finance and Customer Service teams.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer issues and follows through to successful resolution.</p><p Segoe UI"; font-size: 14px;">Communication: Delivers clear, professional and timely communication to customers and stakeholders.</p><p Segoe UI"; font-size: 14px;">Self-Management: Remains calm, positive and effective when handling demanding situations and customer escalations</p></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>At <strong>Eaton</strong>, we’re committed to improving the quality of life and the environment through intelligent power management technologies. With operations in over 175 countries, we help customers manage electrical, hydraulic, and mechanical power more efficiently, safely, and sustainably. Our culture is built on innovation, inclusion, and a shared purpose to make what matters work.</span></p><br><br><br><p><span>We’re currently looking for a <strong>Service Sales Support Representative</strong> -<strong> French Speaker</strong> to join our team, driving service revenue growth and customer satisfaction across the region. Based in&nbsp;<strong>Casablanca</strong>, this role will support sales activities, manage service quotations, and collaborate cross-functionally to deliver exceptional customer experiences and position Eaton as a trusted service partner.</span></p><br><br><br><br>What you’ll do: <br><ul><li>Promote and Sell Services/Products: Engage with customers via phone or email to promote distributed services and products, educating them on business impact and offering replacements or related services.</li><li>Generate and Follow Up on Quotations: Create service quotations and ensure consistent follow-up until the customer issues a Purchase Order.</li><li>Proactive Customer Engagement: Actively reach out to customers based on generated leads to increase service revenue and address non-standard queries with tailored solutions.</li><li>Product &amp; Service Expertise: Develop deep knowledge of the distributed product portfolio and related services to maximize sales potential and customer impact.</li><li>Customer Relationship Management: Build and maintain professional relationships with customers, ensuring high levels of satisfaction and trust.</li><li>Cross-Functional Collaboration: Work closely with sales, finance, product, technical support, and marketing teams to understand internal processes and support sales efforts.</li><li>Sales Forecasting &amp; Progress Tracking: Organize regular meetings with sales and channel managers to review forecasts and monitor work progress.</li><li>Account Ownership: Begin taking direct ownership of selected accounts, including contract renewals and less technical sales opportunities.</li><li>Data Accuracy &amp; Escalation: Identify and escalate issues related to data accuracy within the scope of responsibility.<br>Contract Management &amp; Upselling: Manage service maintenance contracts and focus on upselling to capture new business opportunities.</li></ul><br>Qualifications: <br><ul><li><span>Bachelor’s or Master’s degree in Business, Management, or related field</span></li><li><span>Experience in sales support, customer service, or inside sales</span></li><li><span>Proficiency in CRM tools (preferably Salesforce)</span></li><li><span>Strong Excel skills (tracking, analysis, reporting)</span></li><li><span>Strong analytical and problem-solving abilities</span></li><li><span>High level of accuracy and attention to detail</span></li><li><span>Ability to manage priorities and high volumes of work</span></li><li><span>Ability to identify data gaps and propose improvements</span></li></ul><br>Skills: <br><ul><li>Sales or order management experience preferably on electrical /IT/ telecommunications is a plus.</li><li>Technical sales aptitude</li><li>Market, Industry, Channel and Competitive Knowledge would be a plus</li><li>Salesforce CRM knowledge is a plus.</li><li>Negotiation and consultative selling skills.</li><li>Excellent Communication and Interpersonal Skills&nbsp;</li><li>Adapting and driving change and process improvements.</li><li>Ability to build and manage a sales funnel of opportunities using a CRM solution with relevant reporting.</li><li>Fluent French and intermediate English capabilities.</li><li>Proactive and autonomous</li><li>Responsive and able to manage urgency</li><li>Analytical mindset</li><li>Resilient under pressure</li><li>Results- and solution-oriented</li></ul><p><span><span>#LI-EC1</span> </span></p><br><br><br><p><em><span><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></span></em></p><br><br><br> </div>