Sales Coordinator Jobs in Morocco

<p><br></p><p><b>Responsibilities </b>Within delegated authority, the Partnerships Officer will be responsible of the following duties:</p><p>1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT:</p><ul><li>Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework;</li><li>Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments;</li><li>Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners;</li><li>Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT;</li><li>Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners;</li><li>Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant;</li><li>Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures;</li><li>Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships;</li><li>Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs.</li></ul><p>2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK:</p><ul><li>Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success;</li><li>Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN;</li><li>Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals;</li><li>Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework;</li><li>Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed;</li><li>Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues;</li><li>Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds;</li><li>Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant).</li></ul><p>3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs):</p><ul><li>Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes;</li><li>Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT;</li><li>Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice;</li><li>Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing;</li><li>Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs.</li></ul><p>4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL:</p><ul><li>Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN;</li><li>Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN;</li><li>Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels;</li><li>Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere;</li><li>Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement;</li><li>Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant;</li><li>Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams;</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>Competencies</h3><ul><li><strong>PROFESSIONALISM:</strong> Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.</li><li><strong>PLANNING AND ORGANIZING:</strong> Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently.</li><li><strong>COMMUNICATION:</strong> Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.</li></ul><h3>Education</h3><ul><li>Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required.</li><li>A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree.</li><li>Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.</li></ul><h3>Job - Specific Qualification</h3><ul><li>Not available.</li></ul><h3>Work Experience</h3><ul><li>A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related areas is required.</li><li>Demonstrated experience in the design, implementation, and development of strategic partnerships with government, private sector, and civil society organizations is required.</li><li>Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable.</li><li>Experience in navigating Morocco s institutional environment, national and subnational governance structures, development priorities and development cooperation landscape is required.</li><li>Experience of resources mobilization strategies is required.</li><li>Experience in UN interagency coordination is desirable.</li><li>Experience in promoting knowledge management in the context of development cooperation is desirable.</li><li>Experience in preparing project /programme proposals is required.</li><li>Experience in supporting financing of SDGs is desirable.</li><li>Work experience of two (2) years or more in data analytics or a related area is desirable.</li></ul><h3>Languages</h3><ul><li>English and French are the working languages of the United Nations Secretariat. For this job opening, English and French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Org. Setting and Reporting<br>The UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals (SDGs). As part of this reform, UN Resident Coordinator Offices (UN RCO), under the leadership of an empowered and independent UN Resident Coordinator - the highest-ranking official of the UN Development System and Representative of the UN Secretary-General at country level - support countries in the achievement of their development priorities and the attainment of the SDGs. In its Resolution A/RES/72/279, the United Nations General Assembly endorsed the transformation of the Development Operations Coordination Office (DCO) as a stand-alone coordination office within the United Nations Secretariat. DCO exercises managerial and oversight functions of the resident coordinator system under the oversight of the Chair of United Nations Sustainable Development Group (UNSDG). In 2026, DCO undertook a recalibration to ensure the RC system remains optimally configured to support the acceleration of the 2030 Agenda and embodies the UN 2.0 shift- anchored in data, digital, innovation, behavioral science, strategic foresight, and a mission driven organizational culture. The position is located in the United Nations Resident Coordination Office (RCO) in Rabat, Morocco . The Partnerships Officer reports to the Senior Development Coordination Officer, Strategic Planning and Head of RCO. Noting that strategic partnership entails non-monetary partnership and can be used to strengthen joint initiatives/advocacy with external partners towards a common goal, including that of advancing SDGs, the Development Coordination Officer, Partnerships provides advice and support to the Resident Coordinator and the UNCT on strategic partnerships for SDG achievement.<br> Responsibilities<br>Within delegated authority, the Partnerships Officer will be responsible of the following duties: 1. ASSISTS WITH THE PROVISION OF SUBSTANTIVE SUPPORT FOR STRATEGIC PLANNING FOR AND COORDINATIN OF UNCT STRATEGIC PARTNERSHIPS WITH CIVIL SOCIETY, THE PRIVATE SECTOR AND OTHER SDG ACHIEVEMENT: • Provides advice on the development and implementation of the UN Partnership Strategy in alignment with and support of the UN Sustainable Development Cooperation Framework; • Supports a UNCT working group or similar platform for the effective implementation, monitoring and assessment of the strategy at regular intervals to harness new emerging opportunities, to anticipate changes to the internal direction and external environment, and to make mid-term adjustments; • Conducts liaison and coordination with UN entities at country, regional and HQ levels, to help package and define a value proposition for local UN partnerships that can engage a wide range of stakeholders, including the private sector, civil society and other non-traditional partners; • Serves as one of the key entry points for external stakeholders seeking guidance and support in navigating opportunities to partner with the UNCT; • Builds strong interface with critical Development partners, Government, private sector, civil society and other non-traditional partners; • Provides substantive support to the Resident Coordinator (RC) and the UNCT in identifying risks and opportunities related to specific partnerships, and suggests mitigation measures as relevant; • Provides inputs on due diligence processes of potential investment and partnership opportunities, in accordance with UN regulations and procedures; • Provides substantive support to RC/UNCT to develop and implement locally tailored partnerships; • Serves as liaison to Global Compact Local Networks (in countries where such Networks are established), assisting the Resident Coordinator in advising the Local Network Board and strengthening local UN engagement with the private sector; in countries without an established Local Network, working with UN Global Compact regional hubs to promote the UN Global Compact Ten Principles and business support for the SDGs. 2. PARTICIPATES IN JOINT PARTNERSHIP AND RESOURCE MOBILIZATION INITIATIVES AND SUPPORTS MANAGEMENT OF POOLED FUND FOR THE UN SUSTAINABLE DEVELOPMENT COOPERATION FRAMEWORK: • Provides substantive support to RC/UNCT to develop and implement locally tailored resource mobilization strategies and initiatives for Cooperation Framework priorities, and identify appropriate data and benchmarks to measure progress and success; • Monitors and analyzes existing resource mobilization partnerships and relationships, including traditional and non-traditional partners and development partners, donors (including high net-worth individuals, private sector, innovative funds) to be explored for direct funding to the UN; • Supports the UNCT with analysis of funding streams from internal and external sources, enabling their timely and coordinated engagement around preparation of proposals; • Supports the UNCT in preparation of the Funding Framework of the UN Sustainable Development Cooperation Framework; • Provides support to the design joint programmes for use in joint resource mobilization and coordination during the implementation of joint programmes as needed; • Advises RC/UNCT and external partners on offers from specialized UN entities for the UN Sustainable Development Cooperation Framework and ensuring the development of a youth partnership strategy to support the SG priorities on youths, disability inclusion, gender and other thematic issues; • Advises the RC/UNCT on corporate policies relating to effective management of resources, including through the establishment and use of pooled funds; • Assists in the establishment and management of the country-based SDG Fund, in close collaboration with UN Multi-Partner Trust Fund Office (where relevant). 3. WORKS CLOSELY WITH THE RESIDENT COORDINATOR OFFICE ECONOMIST AND OTHER UN COUNTRY TEAM FINANCE EXPERTS TO PROMOTE PARTNERSHIPS TO SUPPORT FINANCING FOR ACCELERATING THE ACHIEVEMENT OF THE SUSTAINABLE DEVELOPMENT GOALS (SDGs): • Provides advice on partnership opportunities to drive financing for development options, instruments, modalities to the RC/UNCT, in alignment with the Common Country Analysis (CCA), Cooperation Framework, Integrated National Financing Framework and similar processes; • Prepares briefing papers and discussion points on partnership issues related to financing for development for consideration by RC/UNCT; • Contributes to advocacy, communications and dialogues with partners to improve development assistance policies and practice; • Working in close collaboration with the RCO Economist, ensures effective engagement of relevant counterparts, especially private sector, civil society and development partners, to develop engagement and partnerships around SDG financing; • Undertakes the design and execution of innovative proposals to strengthen the UNCT engagement and reputation, and to generate greater financial resources in support of the SDGs. 4. CONTRIBUTES TO KNOWLEDGE MANAGEMENT AND CAPACITY DEVELOPMENT RELATING TO PARTNERSHIPS AND RESOURCES MOBILIZATION AND MANAGEMENT AT THE COUNTRY LEVEL: • Promotes collaboration, peer support, innovation, good practices, lessons learned, needs, and opportunities through active participation to the local, regional and global communities of practice and knowledge networks within the Resident Coordinator System and across the UN; • Researches, analyzes and presents best practices and lessons learned from implementation of UN partnership initiatives, with a view to advising the RC and UNCT on actions to strengthen the partnership orientation of the UN; • Supports the UNCT with a knowledge repository of potential donors at national and sub-national levels; • Monitors and analyzes best practices and successful models of SDG partnerships and resource mobilization implemented by the UN in country and elsewhere; • Provides advice on global/corporate guidelines, tools and other materials related to partnerships, resource mobilization and donor engagement; • Keeps abreast of emerging innovative approaches in the area of partnerships, resource mobilization and donor engagement, and proposes new ways of working, where relevant; • Reflects on processes of his/ her work area at key milestones and generates knowledge valuable to others in the RC system/ UN Country Teams; • Works closely with the Data Analyst and Communications officers on data, Monitoring and Evaluation (M&amp;E), reporting analytics and communication of same. • Collects, documents and analyzes data to identify trends or patterns and provide insights through reports and data visualization methods to enable data-driven planning, decision-making, presentation and reporting; • Performs other related tasks as assigned.<br> Competencies<br>• PROFESSIONALISM: Ability to apply sustainable development theories, concepts and approaches. Ability to conduct independent research and analysis on sustainable development topics, determine suitability, validity and accuracy of data provided by different sources. Shows skill in developing sources for data collection. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situations. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. • PLANNING AND ORGANIZING: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. • COMMUNICATION: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed.<br> Education<br>Advanced university degree (Master's degree or equivalent degree) in business or public administration, sustainable development, social sciences, education or related area, is required. A first-level university degree in combination with two (2) additional years of qualifying experience may be accepted in lieu of the advanced university degree. Successful completion of both degree and nondegree programs in data analytics, business analytics or data science programs is an advantage.<br> Job - Specific Qualification<br>Not available.<br> Work Experience<br>A minimum of five (5) years of progressively responsible experience and track record in strategic support to partnerships, project/programme management, resource mobilization in the context of development cooperation or related areas is required. Demonstrated experience in the design, implementation, and development of strategic partnerships with government, private sector, and civil society organizations is required. Experience of inclusion strategies that promote Gender equality, youth participation and inclusion of persons with disability is desirable. Experience in navigating Morocco’s institutional environment, national and subnational governance structures, development priorities and development cooperation landscape is required. Experience of resources mobilization strategies is required. Experience in UN interagency coordination is desirable. Experience in promoting knowledge management in the context of development cooperation is desirable. Experience in preparing project /programme proposals is required. Experience in supporting financing of SDGs is desirable. Work experience of two (2) years or more in data analytics or a related area is desirable.<br> Languages<br>English and French are the working languages of the United Nations Secretariat. For this job opening, English <b>and</b> French are required. Arabic is desirable. The table below shows the minimum required level for each skill in these languages, according to the UN Language Framework (please consult https://languages.un.org for details).<br> .headtable { font-family: arial, sans-serif; border-collapse: collapse; width: 100%; border: 1px solid gray; border-radius: 10px; overflow: hidden; } .headTitle { font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-weight: bold; /*color: rgb(65, 98, 145);*/ color:black; } .headtable tr td, .headtable tr th { text-align: center; vertical-align: middle; padding: 6px; } .headtable th{ background-color: #F4F4F4; color: #002d62; font-weight: bold; text-align: center; vertical-align: middle; padding: 12px; border-right: 1px solid #ccc; } .headtable td { text-align: center; vertical-align: middle; background-color: white; border-top: 1px solid #ccc; border-right: 1px solid #ccc; } .headtable th:last-child, .headtable td:last-child { border-right: none; } .headtable tr:last-child td { border-bottom: none; } .rounded-table-wrapper { border-radius: 12px; border: 1px solid #ccc; overflow: hidden; } Required LanguagesLanguageReadingWritingListeningSpeaking<br><b>English</b>UN Level IIUN Level IIUN Level IIUN Level II<br><b>French</b>UN Level IIUN Level IIUN Level IIUN Level II<br>Desirable LanguagesLanguageReadingWritingListeningSpeaking<br><b>Arabic</b>UN Level IIUN Level IIUN Level IIUN Level II<br> <br> Assessment<br>Evaluation of qualified candidates for this position may include a substantive assessment, such as a written test, which will be followed by a competency-based interview by phone or teleconference.<br> Special Notice<br>This is a Fixed Term position. Appointment against this position is available for a duration of one (1) year and does not carry any expectancy, legal or otherwise, of renewal. The appointment and renewal thereof are subject to the availability of the post or funds, budgetary approval or extension of the mandate. THIS RECRUITMENT REMAINS SUBJECT TO BUDGETARY, CLASSIFICATION, AND INTERGOVERNMENTAL APPROVALS. The United Nations Secretariat is committed to achieving 50/50 gender balance in its staff. Female candidates are strongly encouraged to apply for this position. THIS POSITION IS OPEN TO NATIONALS OF MOROCCO ONLY. National Professional Officer category shall be of the nationality of the country where this position is located and will be recruited in the country or within commuting distance of the office. If no suitable local candidate is identified, MOROCCO nationals residing elsewhere may be considered, in which case the candidate would be responsible for any costs related to traveling and relocating to MOROCCO in the event of an employment offer. Staff members are subject to the authority of the Secretary-General and to assignment by him or her. In this context, all staff are expected to move periodically to new functions in their careers in accordance with established rules and procedures. Note to current staff members at the General Service level: Locally recruited General Service staff members applying for this post must meet the minimum requirements, including academic qualifications and years of relevant experience. Relevant experience in the General Service category at G-6 and G-7 levels may count towards experience requirements. "Internal Applicants: When completing the form, ensure ALL fields, ALL professional experience and contact information are completed and up to date. This information is the basis for the hiring manager to assess your eligibility and suitability for the position and to contact you". At the United Nations, the paramount consideration in the recruitment and employment of staff is the necessity of securing the highest standards of efficiency, competence and integrity, with due regard to geographic diversity. All employment decisions are made on the basis of qualifications and organizational needs. The United Nations is committed to creating a diverse and inclusive environment of mutual respect. The United Nations recruits and employs staff regardless of gender identity, sexual orientation, race, religious, cultural and ethnic backgrounds or disabilities. Reasonable accommodation for applicants with disabilities may be provided to support participation in the recruitment process when requested and indicated in the application. All applicants are strongly encouraged to apply on-line as soon as possible after the job opening has been posted and well before the deadline stated in the job opening. On-line applications will be acknowledged where an email address has been provided. If you do not receive an email acknowledgement within 24 hours of submission, your application may not have been received. If the problem persists, please seek technical assistance through the Inspira "Need Help?" link.<br> United Nations Considerations<br>According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment. Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process. By accepting a letter of appointment, staff members are subject to the authority of the Secretary-General, who may assign them to any of the activities or offices of the United Nations in accordance with staff regulation 1.2 (c). Further, staff members in the Professional and higher category up to and including the D-2 level and the Field Service category are normally required to move periodically to discharge functions in different duty stations under conditions established in ST/AI/2023/3 on Mobility, as may be amended or revised. This condition of service applies to all position specific job openings and does not apply to temporary posi </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p>Our corporate culture is built on a strong belief: sustainable performance is driven above all by the <strong>commitment</strong> of the women and men who make up our company. We foster an environment based on <strong>trust</strong>, <strong>teamwork</strong>, <strong>responsibility</strong> and <strong>innovation</strong>, while placing people at the heart of everything we do. Guided by the values of the <strong>AXA Group</strong>, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partners, the HR Advisor</strong> will have the following missions:</p><br><br><p><br><strong>• HR Development</strong>:<br>- Manages the onboarding and retention process for employees within their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: drafting and publishing the announcement, receiving, sorting, and pre-screening CVs, scheduling internal recruitment interviews, co-managing interviews &amp; assessments<br>- Handles departure files: receiving departure requests, managing interviews, and administrative coordination of departures (definition of notice period, consolidation of required documents... )<br>- Monitors and coordinates the processes for setting objectives and annual performance reviews for employees within their scope<br>- Manages certain HR development committees within their scope<br>- Implements the internal mobility process within their scope (talent pool creation, talent management...)<br>- Executes the rollout of HR action plans within their scope (new tools, processes, schemes...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees within their scope (workforce tracking, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualification of offenses; definition of the associated sanction level up to the 3rd warning) within their scope for decision by their hierarchy<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Manages disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Bodies (IRP) and alerts their hierarchy about deviations and malfunctions related to their implementation</p><br><br><p>• <strong>Social Relations Management:</strong><br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Bodies (IRP) and alerts their hierarchy about deviations and malfunctions related to their implementation<br>•<strong> Advice</strong>:<br>- Handles requests from employees within their scope regarding their careers (information requests, mobility requests): collection, analysis, and response<br>- Collects assistance requests from managers within their scope in handling HR files, and coordinates their response<br>- Shares best practices implemented within their scope that can be globally capitalized upon<br><strong>• Reporting</strong><br>- Produces reports and updates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their hierarchy and obtains approval for disciplinary sanctions exceeding their scope of responsibility<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>With higher education (Bac+4 level), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good knowledge of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening abilities are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p>Our corporate culture is built on a strong belief: sustainable performance is driven above all by the <strong>commitment</strong> of the women and men who make up our company. We foster an environment based on <strong>trust</strong>, <strong>teamwork</strong>, <strong>responsibility</strong> and <strong>innovation</strong>, while placing people at the heart of everything we do. Guided by the values of the <strong>AXA Group</strong>, we encourage talent diversity, continuous skills development and a culture of engagement that enables everyone to grow, take initiative and make a positive impact every day. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partners, the HR Advisor</strong> will have the following missions:</p><br><br><p><br><strong>• HR Development</strong>:<br>- Manages the onboarding and retention process for employees within their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: drafting and publishing the announcement, receiving, sorting, and pre-screening CVs, scheduling internal recruitment interviews, co-managing interviews &amp; assessments<br>- Handles departure files: receiving departure requests, managing interviews, and administrative coordination of departures (definition of notice period, consolidation of required documents... )<br>- Monitors and coordinates the processes for setting objectives and annual performance reviews for employees within their scope<br>- Manages certain HR development committees within their scope<br>- Implements the internal mobility process within their scope (talent pool creation, talent management...)<br>- Executes the rollout of HR action plans within their scope (new tools, processes, schemes...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees within their scope (workforce tracking, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualification of offenses; definition of the associated sanction level up to the 3rd warning) within their scope for decision by their hierarchy<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Manages disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Bodies (IRP) and alerts their hierarchy about deviations and malfunctions related to their implementation</p><br><br><p>• <strong>Social Relations Management:</strong><br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Bodies (IRP) and alerts their hierarchy about deviations and malfunctions related to their implementation<br>•<strong> Advice</strong>:<br>- Handles requests from employees within their scope regarding their careers (information requests, mobility requests): collection, analysis, and response<br>- Collects assistance requests from managers within their scope in handling HR files, and coordinates their response<br>- Shares best practices implemented within their scope that can be globally capitalized upon<br><strong>• Reporting</strong><br>- Produces reports and updates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their hierarchy and obtains approval for disciplinary sanctions exceeding their scope of responsibility<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>With higher education (Bac+4 level), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good knowledge of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening abilities are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Purchasing Manager, the Operational Buyer is responsible for the execution of operational purchasing activities, the management of local suppliers, and compliance with Group, tax, and local legal requirements. The role involves providing effective and responsive purchasing solutions to meet the operational needs of multiple sites and areas of activity.</font></font></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></h3><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">General responsibilities of the position</font></font></h3><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></h4><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Operational purchasing</b></font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage end-to-end purchase requests from multiple sites, based on the level of urgency and operational priorities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out indirect purchases across different categories such as IT equipment, office supplies, services, fleet management, office facilities and fittings, staff transport and temporary staffing.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Initiate and manage local consultations, RFQs, tenders and sourcing activities when necessary, and collaborate with the Strategic Buyer on the same activities at WEMEA level for certain categories of global expenditure.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to put in order forms and ensure the follow-up of deliveries as well as the execution of services on all sites.</font></font></li></ul><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supplier management</font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify, evaluate and negotiate with suppliers to optimize costs, deadlines and service conditions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage relationships with local suppliers to ensure their performance, quality and compliance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor supplier performance and escalate deviations, when necessary, to the Purchasing Excellence Coordinator.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain and optimize the supplier base and supplier panel.</font></font></li></ul><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></h4><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Rational operational coordination</b></font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate exchanges between internal stakeholders, suppliers, couriers/carriers and operational sites to ensure the proper execution of services and deliveries within deadlines.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure smooth communication between all stakeholders and handle urgent purchasing needs from start to finish.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Validate, when necessary, the proper execution of services with the operational or technical teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring of the execution of services performed by external resources and freelancers.</font></font></li></ul><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></h4><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Import management and customs formalities</b></font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage import flows in coordination with freight forwarders and customs brokers.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure follow-up of customs clearance processes and associated documentation, including Free Zone and DUA procedures where applicable.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the proper application of Incoterms and compliance with import regulations.</font></font></li></ul><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><br></b></font></font></h4><h4><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Reporting and administration</b></font></font></h4><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the verification of invoices and ensure coordination with accounts payable.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regarding payments, resolve the discrepancies with the relevant stakeholders.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare purchasing reports and monitor key KPIs with the Purchasing Excellence Coordinator: costs, performance, delivery times and compliance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide regular reporting to Purchasing Management regarding risks, discrepancies and performance levels.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (Bac+3) in Business Administration, Supply Chain, Purchasing or equivalent field.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">4-6 years of experience in operational purchasing or supplier management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience required in a Free Zone environment as well as in import and customs clearance processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of local regulations regarding taxation, legal matters and procurement.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong skills in negotiation and supplier management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage multiple categories of operational purchases as well as urgent requests.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication and stakeholder management skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong SD analytical and reporting capabilities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">High level of autonomy and ability to make decisions while respecting policies and procedures.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and strong coordination skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of ERP and purchasing systems.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced proficiency in Microsoft Office: Excel, Word, PowerPoint, Outlook and BI tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience with purchasing reporting and analysis tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of purchasing, logistics and contract management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Arabic: Native language</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: Current</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: Fluent</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partners, the HR Advisor</strong> will have the following missions:</p><br><br><p><br><strong>• HR Development:</strong><br>- Manages the integration and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: creation and publication of the advertisement, receipt, sorting, and pre-selection of CVs, scheduling of internal recruitment interviews, co-management of interviews &amp; assessments<br>- Handles departure files: receipt of departure requests, management of interviews, and administrative coordination of departures (definition of notice period, consolidation of required documents... )<br>- Monitors and coordinates the objective setting and annual performance appraisal processes for employees in their scope<br>- Manages certain HR development committees within their scope<br>- Implements the internal mobility process within their scope (talent pool creation, talent management... )<br>- Executes the deployment of HR action plans within their scope (new tools, processes, systems... )<br><strong>• Administrative Management:</strong><br>- Populates and ensures the accuracy of administrative management files for employees in their scope (headcount monitoring, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (classification of offenses; definition of the corresponding sanction level up to the 3rd warning) within their scope for decision by their hierarchy<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Manages disciplinary sanction interviews<br>- Liaes with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that could destabilize the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Social and Economic Committees (CSE) and alerts their hierarchy on deviations and dysfunctions related to their implementation</p><br><br><p>• <strong>Social Relations Management:</strong><br>- Analyzes and reports to their hierarchy elements that could destabilize the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Social and Economic Committees (CSE) and alerts their hierarchy on deviations and dysfunctions related to their implementation<br>•<strong> Advice:</strong><br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): collection, analysis, and response<br>- Gathers assistance requests from managers in their scope in handling HR files, and coordinates their response<br>- Shares best practices implemented in their scope that can be globally capitalized upon<br><strong>• Reporting</strong><br>- Prepares reports and populates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their hierarchy and obtains validation for disciplinary sanctions exceeding their scope of responsibility<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening ability are essential qualities for successfully carrying out your missions.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Al Akhawayn University </strong>is driven by a strong <strong>innovation-oriented</strong> culture, encouraging creativity, experimentation, and bold ideas to advance education and research.<br> This spirit is supported by a deep sense of <strong>collaboration</strong>, with supportive teams and hands-on leadership that nurtures academic and operational talent.<br> <strong>Performance</strong> and intellectual ambition also play a key role, fostering excellence in a globally minded environment.<br> While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution. </p><br><br> <br> Job : <p><u><strong>Position:</strong></u><br>The Project Coordinator works closely with the CTL team members to help organize ongoing projects and deliver major organizational projects efficiently. This task involves monitoring project plans, communication, schedules, timelines, budgets, and expenses; organizing and participating in stakeholder meetings; and making sure that project deadlines are met on time. The Project Coordinator handles administrative tasks, including distributing documents and information, collecting reports, and supporting communication.<br>One of the goals of this position is to help the CTL team keep their workflow management up-to-date, including various administrative tasks.<br><u><strong>Main Responsibilities:</strong></u><br>•Keeping and monitoring project plans, communication, project schedules and timelines, budgets, and expenses.<br>•Attending project design meetings and suggesting improvements when needed.<br>•Assisting in starting and developing projects.<br>•Coordinating with faculty and partners to define project requirements, scope, and goals.<br>•Coordinating staff and internal resources and keeping the management workflow on track.<br>•Providing information and regular support to stakeholders.<br>•Evaluating possible problems and technical issues and finding solutions.<br>•Sticking to the budget by watching expenses and using cost-saving methods.<br>•Providing administrative support as needed.<br>•Managing project-related records by making sure all necessary materials are current, properly filed, and stored.<br>•Processing and following up on project budgets.<br>•Directing project messages by preparing and reviewing project proposals, memos, meeting minutes, and emails.<br>•Keeping records and ensuring follow-up on important actions and decisions from meetings.<br>•Organizing and maintaining compliance, license, and warranty information related to CTL facilities.<br>•Coordinating with different departments and services at AUI to ensure adequate and timely flow of information and follow-up.<br>•Supporting the use of AI tools and methods in teaching and learning by working with faculty to identify needs, help with implementation, organize training sessions, and monitor the progress and effect of AI projects in education.</p><br><br> <br> Required profile : <p><strong><u>Qualifications</u></strong><br>Required: Master's degree or similar, with at least 2 years of experience in a similar job<br>Preferred: Experience in professional development and creating online courses<br><u><strong>Personal and Behavioral Characteristics/ skills(Suggested):</strong></u><br><u><strong>Knowledge and skills:</strong></u><br>•Very good project management skills.<br>•Knowledge of professional development projects and the process for creating online courses.<br>•Strong organization and ability to do many tasks at once.<br>•Very good computer and IT skills.<br>•Good communication, organization, and people skills.<br>•Managing documents and using project management tools.<br>•Knowledge of the principles and practices for providing good customer service.<br><u><strong>Abilities:</strong></u><br>•Ability to set priorities, take initiative, and handle multiple tasks.<br>•Ability to learn quickly, and work well with others.<br>•Ability to work effectively with university departments and different teams.<br>•Ability to work and finish tasks on time.<br>•Positive attitude and ability to plan and adjust to changes.</p><br><br><p><strong>Deadline:</strong> September 28, 2026, at midnight.<br>Qualified applicants are invited to send a cover letter and a CV to: recruitment@aui.ma</p><br><br> <br><br> </div>

<p>JOB PURPOSE / SUMMARY: Within the Inter-Regional Flow team, the intercontinental flow launch coordinator ensures the readiness and launch of supply flows for: New parts delivered to MEA plants from other regions (EE, CN, IAP) and from within MEA. Lead the industrialisation of intercontinental supply flows, aligned with project milestones, to secure successful production launches. Act as the main project contact for all intercontinental logistics flow topics. Maintain the business reference framework and support pre-project studies to define operational requirements. Conduct optimisation studies and identify productivity improvement opportunities.</p><p>ROLE AND RESPONSIBILITIES: Coordinate cross-functional stakeholders involved in flow launches, including BOM Managers, Purchasing, Packaging, Transport, Manufacturing and Engineering. Secure the required inputs to deliver expected project outputs. Maintain accurate project data by tracking changes to references, sourcing and related updates. Coordinate service centre teams and prioritise their workload. Notify project teams of schedule risks and record any required escalations. Prepare an operational workload plan for each project and monitor its execution. Map and review processes, then recommend improvements or task transfers to the service centre. Review logistics cost breakdowns and identify optimisation opportunities. Propose innovative solutions to improve supply chain performance or address crisis situations. Keep project schedules on track while managing changes. Provide solutions to recurring changes in scope or context to prevent extra costs. Monitor and improve flow launch process performance. Escalate key risks when required. Drive continuous improvement of the flow launch process. Lead complex optimisation initiatives. Other: Request new routes and rate proposals from Global Purchasing. Work with Global and Regional teams on new transport, warehousing and packaging projects.</p><p><strong>Desired Candidate Profile</strong></p><p>The role requires:</p><ul><li>A structured and disciplined approach to work.</li><li>Broad knowledge of Logistics, Packaging, Transport, Manufacturing and Bill of Materials.</li><li>Read-only access to relevant applications.</li><li>The ability to analyse processes effectively.</li><li>The ability to use AI tools to support data analysis, process improvement and decision-making.</li><li>An understanding of responsible AI use, including data quality, confidentiality and human validation of outputs.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts. </p><br><br> <br> Job : <p>Join our dynamic team in the Banking/Finance sector as a Portfolio Manager. Based in <strong>Agadir and its regions (BELFAA, Oulad Taima, Inezegane, Tikiouine...)</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main goal of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions adapted to the needs of each client.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be responsible for prospecting new clients to expand your portfolio. A significant part of your mission will involve monitoring the evolution of financial markets and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bachelor's degree (Bac +3) is required. A specialization in Banking, Sales/Commercial/Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Proficiency in sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now to seize this great opportunity.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>We are looking for a dynamic and motivated HR Coordinator to support our store teams on various HR topics and contribute to the good administrative and social management of employees.<br>Your main tasks:<br>Manage employee administrative files and contracts.<br>Ensure communication with social organizations and insurance companies.<br>Track training attendance and manage schedules.<br>Extract, validate, and check employee time tracking.<br>Participate in tracking HR indicators (payroll, leave, anomalies, etc.).<br></p><br><br> <br> Required profile : <p>Profile sought:<br>Master's degree (Bac+5) in Management or Human Resources.<br>Entry-level candidates accepted; previous experience in HR administration is a plus.<br>Good knowledge of labor law.<br>Organized, rigorous, and able to communicate effectively.</p><br><br> <br><br> </div>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Provide professional tracing and customer care services by managing shipment-related enquiries and service incidents, ensuring timely resolution and outstanding customer experience. The role focuses on service recovery, customer retention and achieving key customer service performance standards.</em> </p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Manage and resolve shipment tracing requests related to delayed, undelivered, misrouted, returned, lost or damaged shipments. </li><li>Investigate customer enquiries and coordinate with relevant departments and DHL network stations to achieve timely resolution. </li><li>Deliver a high level of customer service by understanding customer needs and providing effective solutions. </li><li>Respond to customer enquiries regarding shipment status, services, pricing and customs requirements. </li><li>Handle customer complaints professionally and take appropriate actions to ensure customer satisfaction. </li><li>Escalate and coordinate service recovery actions with Operations, Sales and other support functions when required. </li><li>Support frontline activities by handling overflow calls when necessary. </li><li>Ensure compliance with customer service procedures, network tracing standards and DHL policies. </li><li>Maintain accurate records of customer interactions and case resolutions. </li><li>Identify opportunities to improve customer experience, processes and service quality, and recommend solutions. </li><li>Share relevant information with internal and external stakeholders to facilitate issue resolution and continuous improvement. </li><li>Support team collaboration and contribute positively to a customer-focused environment. </li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">*Bachelor's degree, Diploma or equivalent qualification</p><p Segoe UI"; font-size: 14px;">Minimum 2 years of experience in a Customer Contact Center, Customer Service, Customer Care or Telesales environment, preferably within a service industry. </p><p Segoe UI"; font-size: 14px;">Excellent telephone and customer communication skills. </p><p Segoe UI"; font-size: 14px;">Strong conflict resolution, negotiation and interpersonal skills. </p><p Segoe UI"; font-size: 14px;">Ability to remain calm and professional under pressure while handling customer concerns. </p><p Segoe UI"; font-size: 14px;">Good organizational skills and ability to manage multiple priorities.</p><p Segoe UI"; font-size: 14px;">Fluent in <strong>French and Arabic</strong>, both spoken and written. </p><p Segoe UI"; font-size: 14px;">Knowledge of customer service systems, shipment tracking tools and operational processes is an advantage. </p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><p Segoe UI"; font-size: 14px;">Analysis: Ability to investigate issues, evaluate information and identify effective solutions. </p><p Segoe UI"; font-size: 14px;">Planning & Organizing: Manages workload efficiently and ensures customer enquiries are addressed within agreed timelines. </p><p Segoe UI"; font-size: 14px;">Decision Making: Makes sound decisions while balancing customer expectations and business requirements. </p><p Segoe UI"; font-size: 14px;">Results Orientation: Focuses on achieving customer service KPIs and delivering high-quality outcomes.</p><p Segoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with colleagues and cross-functional teams to resolve customer issues.</p><p Segoe UI"; font-size: 14px;">Accountability: Takes ownership of customer cases and follows through on commitments. </p><p Segoe UI"; font-size: 14px;">Communication: Provides clear, professional and timely communication to customers and stakeholders. </p><p Segoe UI"; font-size: 14px;">Self-Management: Maintains composure, positivity and effectiveness in demanding situations.</p></div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: The QCS Coordinator contributes to the deployment, organization, and maintenance of the SAESC Quality Documentation System and Reference Framework, supporting the QCS Reference Framework Lead. They participate in providing clear, accessible documentation that complies with regulatory and normative requirements, in order to effectively support the company's operational activities and certification processes. This position offers an opportunity to develop skills in Quality, Compliance, and Management Systems within a demanding and structured environment. Main responsibilities: - Participate in the management and updating of the Management System documentation. - Assist the QCS Reference Framework Lead in organizing and monitoring the documentation reference framework. - Contribute to verifying the conformity of documents with regulatory and normative requirements. - Support teams in using applicable procedures, forms, and instructions. - Participate in the preparation of internal and external audits and the follow-up of associated actions. - Contribute to the continuous improvement of documents to facilitate their understanding and application. - Participate in the distribution and monitoring of document updates.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Requirements: Industrial Engineering, Quality, or equivalent degree. Initial experience or significant internship in Quality or Management Systems. Experience between 0 and 1 year. Skills and Qualities: Strong writing and analytical skills. Rigor, organizational skills, and attention to detail. Ability to work in a team and interact with different departments. Interest in management systems, quality, and regulatory compliance. Knowledge of quality standards and/or the aerospace sector is an asset. Fluency in French and professional English.</font></font></p>

<br><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The QCS Coordinator contributes to the deployment, organization, and maintenance of the SAESC Quality Documentation System and Reference Framework, supporting the QCS Reference Framework Project Manager. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">They participate in providing clear, accessible documentation that complies with regulatory and normative requirements, in order to effectively support the company's operational activities and certification processes. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">This position offers an opportunity to develop skills in Quality, Compliance, and Management Systems within a demanding and structured environment. </font></font><br><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br>Main responsibilities: </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Participate in the management and updating of Management System documentation. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Assist the QCS Reference Framework Project Manager in organizing and monitoring the documentation reference framework. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Contribute to verifying the conformity of documents with regulatory and normative requirements. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Support teams in using applicable procedures, forms, and instructions. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Participate in the preparation of internal and external audits and the follow-up of associated actions. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Contribute to the continuous improvement of documents to facilitate their understanding and application. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Participate in the distribution and monitoring of document updates. </font></font><br><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br>Job Requirements: </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Industrial Engineering, Quality, or equivalent degree. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Initial experience or significant internship in the field of Quality or Management Systems. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience between 0 and 1 year. </font></font><br><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br>Skills and Qualities: </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good writing skills and analytical abilities. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigor, organizational skills, and attention to detail. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team and interact with different departments. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interest in management systems, quality, and regulatory compliance. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of quality standards and/or the aeronautical sector preferred. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of French and professional English. </font></font><br><br>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><br>Job Description:</p><br><br><p>As an Executive / Administrative Assistant at LOGISOLUTIONS, you play a key role at the heart of the organization. Acting as a vital link between management, teams, and external partners, you will ensure smooth administrative operations and actively contribute to the company's operational efficiency.</p><br><br><p>Responsibilities:</p><br><br><p><u>1. Administrative and Office Management:</u></p><br><br><p>Handle daily secretarial tasks: process mail, filing, archiving, drafting and formatting documents.</p><br><br><p>Manage office supplies and general services.</p><br><br><p><u>2. Purchasing Management:</u></p><br><br><p>Participate in sourcing service providers and suppliers (research, pre-selection, contact).</p><br><br><p>Compare offers, obtain quotes, and optimize costs.</p><br><br><p>Track contracts, quotes, invoices, and supplier orders.</p><br><br><p><u>3. Reception and Operational Support</u></p><br><br><p>Welcome visitors, clients, and service providers with professionalism and friendliness.</p><br><br><p>Manage the telephone switchboard, filter, and direct calls.</p><br><br><p>Handle meeting logistics (room booking, document preparation, welcome refreshments, etc.).</p><br><br><p><u>4. Executive Assistance</u></p><br><br><p>Manage the General Management's schedule, make appointments, organize travel and meetings.</p><br><br><p>Prepare meeting files and minutes.</p><br><br><p>Support management on specific tasks: internal communication, project monitoring, inter-departmental coordination.</p><br><br> <br> <br> Required profile : <p>You have a BAC+2 degree in management or a related field. You have at least 3 years of professional experience in a similar role.</p><br><br><p>You are a good communicator and an excellent coordinator.</p><br><br><p>You are perfectly bilingual and have excellent written expression in French and Arabic.&nbsp;</p><br><br><p><strong><u>The position, under a permanent contract (CDI), is based in the Ain Sebaa / Sidi Bernoussi industrial zone. It is to be filled as soon as possible</u></strong><br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of our business development, we are looking for an experienced B2B Sales Manager to lead, develop, and support a team of sales representatives specialized in telephone sales to businesses and professionals.</p><br><br><p>We are looking for a profile who is both a manager and operational, capable of leading a team, improving sales performance, and actively participating in setting up an efficient sales organization.</p><br><br><p>Your main tasks</p><br><br><ul><li>Lead, support, and motivate a team of B2B sales representatives.</li><li>Daily monitoring of individual and team performance.</li><li>Define and track sales objectives.</li><li>Analyze results and identify areas for improvement.</li><li>Implement effective prospecting and sales methods.</li><li>Support sales representatives in handling objections and closing deals.</li><li>Listen to and analyze calls to improve quality and performance.</li><li>Provide coaching and skill development for the teams.</li><li>Participate in the recruitment, training, and onboarding of new employees.</li><li>Implement and optimize sales processes.</li><li>Monitor key performance indicators: call volume, contact rate, conversion rate, revenue, etc.</li><li>Provide regular reports to management.</li><li>Actively participate in the development of the sales strategy.</li></ul> <br> <br> Required profile : <ul><li>Proven experience in B2B sales, ideally by phone.</li><li>Successful experience as a Sales Manager, Team Leader, or Sales Team Manager.</li><li>Excellent command of prospecting, negotiation, and sales techniques.</li><li>Ability to lead, motivate, and develop a team.</li><li>Strong results orientation and performance-driven culture.</li><li>Ability to analyze data and implement concrete actions.</li><li>Excellent oral communication skills in French.</li><li>Autonomy, leadership, and initiative.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Main responsibilities:</p><br><br><ul><li>Supervise, support, and develop the sales team;</li><li>Define and monitor individual and collective sales objectives;</li><li>Lead sales meetings and coach sales advisors;</li><li>Manage prospecting and commercial development actions;</li><li>Analyze sales performance and implement necessary action plans;</li><li>Develop sales of new vehicles, used vehicles, financing solutions, insurance, and related services;</li><li>Participate in negotiations for strategic or high-value deals;</li><li>Ensure compliance with quality standards, sales procedures, and manufacturer requirements;</li><li>Track performance indicators (sales volume, profit margin, conversion rate, financing, customer satisfaction);</li><li>Provide regular reporting to management.</li></ul> <br> Required profile : <p>Degree (Bac+2 to Bac+5) in commerce, commercial management, or equivalent;</p><br><br><p>Minimum 5 years of experience in automotive sales;</p><br><br><p>Minimum 2 years of confirmed experience in managing a sales team;</p><br><br><p>Excellent knowledge of new vehicles (VN) and financing solutions;</p><br><br><p>Proficiency in CRM tools and sales management systems;</p><br><br><p>Strong skills in commercial performance management and sales indicator analysis.</p><br><br> <br><br> </div>

<p><b>Job Summary</b></p><p>External Opportunity -&nbsp; Foundever is recruiting one (01) Sales Coach on behalf of a telephone operator in Casablanca/CNP.</p><p><br></p><p>Main mission:</p><p><br></p><p>The Sales Coach's mission is to&nbsp; boost the sales performance of the teams , by motivating the sales force, implementing motivational actions and monitoring results in order to achieve sales objectives.</p><p><br></p><p>Activities and responsibilities:</p><p><br></p><p>Sales team motivation:</p><p><br></p><p>To lead the teams of sales advisors on a daily basis</p><p>Implement sales challenges (individual and team-based)</p><p>Motivating and uniting teams around sales objectives</p><p>Create a positive business dynamic on set</p><p>Performance monitoring:</p><p><br></p><p>Monitor business indicators by activity.</p><p>Analyze individual and collective results</p><p>Propose corrective actions to improve performance</p><p>Participate in sales briefings and debriefings</p><p>Support and skills development:</p><p><br></p><p>Providing support to customer advisors in the field (listening, coaching, double listening)</p><p>Identify sales training needs</p><p>Contribute to the improvement of sales pitches and scripts</p><p>Sharing good business practices</p><p>Implementation of commercial actions:</p><p><br></p><p>Deploy commercial operations (offers, promotions, call campaigns)</p><p>Ensure that the teams have a clear understanding of the offers</p><p>Ensure compliance with procedures and sales pitch</p><p>Communication and coordination:</p><p><br></p><p>To bridge the gap between sales management, supervisors, and teams</p><p>Gathering field information (obstacles, opportunities, customer feedback)</p><p>Participate in the continuous improvement of business processes</p><p>Main responsibilities</p><p>Required skills:</p><p><br></p><p>Bac+2 to Bac+5 in business, management, communication, human resources or a similar field.</p><p>Minimum 2-3 years experience in a commercial environment , ideally in a contact center / customer relations / telesales.</p><p>Prior experience in&nbsp; coaching, training, mentoring or team leadership&nbsp; is highly desirable.</p><p>Expertise:</p><p><br></p><p>Remote sales techniques</p><p>Motivating and leading sales teams</p><p>Analysis of Key Performance Indicators (KPIs)</p><p>Proficiency in tools (CRM, reporting tools)</p><p>Good command of Microsoft Office.</p><p>&nbsp;Interpersonal skills:</p><p><br></p><p>Leadership and interpersonal skills</p><p>Pedagogy and coaching skills</p><p>Dynamism, responsiveness and team spirit</p><p>Ability to work under pressure and with quantifiable objectives</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<br> <p> </p> <strong>Job Summary</strong> <p>We re seeking an experienced Account Executive / High-Ticket Sales Closer with a strong track record of converting qualified opportunities into closed-won deals.</p> <p>This remote sales role is ideal for a confident, commercially driven professional who can take ownership of the full closing process, from conducting discovery calls and product presentations to handling objections, negotiating terms, and confidently asking for the sale.</p> <p>You should have at least 3 years of professional sales experience, including hands-on experience closing high-ticket deals. Experience selling within technology, SaaS, or a related B2B industry is highly preferred.</p> <p> </p><b><br>&nbsp;Key Responsibilities </b><ul> <li>Manage qualified sales opportunities from initial discovery through negotiation and closing.</li> <li>Lead effective discovery calls to understand prospects needs, pain points, budgets, and purchasing motivations.</li> <li>Deliver compelling sales presentations, product demos, and closing calls.</li> <li>Demonstrate value and clearly communicate ROI to potential customers.</li> <li>Confidently address objections related to pricing, timing, competitors, and decision-making.</li> <li>Manage follow-ups and keep deals moving forward throughout the sales cycle.</li> <li>Negotiate commercial terms and consistently drive opportunities toward closing.</li> <li>Keep CRM records up to date, including pipeline, opportunities, and customer details.</li> <li>Work closely with SDRs, marketing, customer success, and other internal teams.</li> <li>Consistently meet or exceed individual sales and revenue targets.</li> <li>Identify ways to improve conversion rates and enhance overall sales performance.</li> </ul><ul> <li>At least 3 years of professional sales experience, preferably in an Account Executive, Sales Executive, Business Development, or Sales Closing role.</li> <li>Proven experience closing high-ticket deals is essential.</li> <li>A demonstrated track record of meeting or exceeding sales targets.</li> <li>Strong skills in discovery, objection handling, negotiation, and closing.</li> <li>Excellent verbal and written English, with strong client-facing communication abilities.</li> <li>Comfortable selling via video calls, phone, email, and other remote communication channels.</li> <li>Experience managing sales pipelines and working with CRM platforms.</li> <li>Strong commercial awareness and the ability to communicate value beyond price.</li> <li>Self-driven, accountable, and motivated to achieve ambitious revenue targets.</li> <li>Experience in Tech, SaaS, software, or other B2B technology sectors is preferred.</li> </ul> <p> <br> Fully remote position with a flexible working environment<br> Partner with fast-growing global companies and innovative products<br> Opportunities to advance into senior sales and leadership positions<br> Performance-driven bonuses and incentives<br> Join a collaborative team with a high-performance sales culture</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>At least 3 years of professional sales experience, preferably in an Account Executive, Sales Executive, Business Development, or Sales Closing role.</li> <li>Proven experience closing high-ticket deals is essential.</li> <li>A demonstrated track record of meeting or exceeding sales targets.</li> <li>Strong skills in discovery, objection handling, negotiation, and closing.</li> <li>Excellent verbal and written English, with strong client-facing communication abilities.</li> <li>Comfortable selling via video calls, phone, email, and other remote communication channels.</li> <li>Experience managing sales pipelines and working with CRM platforms.</li> <li>Strong commercial awareness and the ability to communicate value beyond price.</li> <li>Self-driven, accountable, and motivated to achieve ambitious revenue targets.</li> <li>Experience in Tech, SaaS, software, or other B2B technology sectors is preferred.</li> </ul>

<p><b>Sales Support &amp; Coordination</b></p> <ul> <li>Prepare and manage draft quotations for Cloudflare licensing, professional services, and support or managed service plans.</li> <li>Work closely with Sales Engineers to translate technical scoping into quote-ready commercial documentation.</li> <li>Coordinate with Cloudflare distributors, including Mindware, on pricing, approvals and quote submissions.</li> <li>Support Account Executives with deal preparation, client coordination and sales follow-up.</li> <li>Schedule and coordinate client demos, onboarding sessions and internal handovers.</li> <li>Support the preparation and distribution of Cloudflare marketing materials and commercial documentation.</li> <li>Track indirect opportunities involving partners and distributors.</li> </ul> <p>Sales &amp; Account Operations</p> <ul> <li>Maintain accurate and up-to-date opportunity and account information within Zoho CRM .</li> <li>Track renewals and coordinate timely preparation and follow-up.</li> <li>Maintain structured weekly sales reporting covering pipeline activity, renewals and deals in progress.</li> <li>Act as an operational point of contact for client requirements when Account Executives are unavailable.</li> <li>Gather and organise relevant client information ahead of Account Executive or Sales Engineer involvement.</li> <li>Escalate commercial or operational issues to the appropriate sales, technical or partner teams.</li> <li>Ensure quoting and sales activities follow internal processes and approval workflows.</li> </ul> <p>Key Stakeholders</p> <p>You will work closely with: Account Executives on opportunities, client interactions and deal execution. Sales Engineers on technical scoping and professional services requirements. Cloudflare partners and distributors on pricing, approvals and commercial coordination. Sales leadership and delivery operations on pipeline visibility, handovers and execution. The role reports to the Sales Director .</p> <p>Preferred Experience</p> <p>Experience in any of the following would be an advantage: Cloudflare, cybersecurity, cloud or network infrastructure solutions. A technology vendor, reseller, system integrator or distributor environment. Working with Cloudflare partners or distributors such as Mindware. Professional Services quoting and support-plan packaging. Supporting Account Executives and Sales Engineers within a B2B technology sales cycle. Managing renewal calendars, partner coordination and indirect sales opportunities.</p> <p>Working Hours: Alignment with Gulf Standard Time (UAE) required</p> <p>What BRIXIO Offers</p> <p>A fully remote role with exposure across the MENAT region. The opportunity to work within a growing Cloudflare-focused business. Direct collaboration with commercial, technical and delivery teams. Exposure to regional clients, partners and distributors. Career development opportunities across Sales Operations, Partner Enablement and Regional Coordination . A competitive local compensation package.</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>2 4 years of experience in Sales Support, Sales Operations, Commercial Coordination or a similar role, ideally within a B2B technology, SaaS, cybersecurity or IT environment .</li> <li>Experience preparing and coordinating quotes, renewals and commercial documentation .</li> <li>Hands-on experience maintaining CRM data and sales pipelines .</li> <li>Strong organisational skills with the ability to manage multiple opportunities and priorities simultaneously.</li> <li>Experience coordinating across sales, technical, partner and/or client-facing teams.</li> <li>Fluent Arabic, French and English , both written and spoken.</li> <li>Comfortable working with CRM platforms such as Zoho, Salesforce or HubSpot .</li> <li>Good working knowledge of Microsoft 365 , particularly Excel, Outlook and Word.</li> <li>Strong written communication and attention to detail.</li> <li>A structured, proactive and ownership-driven approach to work.</li> <li>Ability to work full-time in alignment with Gulf Standard Time .</li> </ul>

<div><pSegoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><pSegoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><pSegoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><pSegoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hrSegoe UI"; font-size: 14px;"><h2Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><pSegoe UI"; font-size: 14px;"><em>Drive and facilitate service excellence within Customer Service by implementing continuous improvement programs, supporting performance development initiatives, enhancing team capabilities and identifying opportunities to improve customer experience, operational efficiency and service quality across the Customer Service function.</em> </p><hrSegoe UI"; font-size: 14px;"><h2Segoe UI";"><strong>YOUR TASKS :</strong></h2><ulSegoe UI"; font-size: 14px;"><li>Support Customer Service managers in monitoring service quality, performance standards and continuous improvement initiatives. </li><li>Assist in the administration and follow-up of quality audits to ensure achievement of customer service objectives. </li><li>Work closely with Customer Service leadership teams to identify training needs and develop employee skills. </li><li>Support onboarding programs, induction training and post-training evaluations for new team members. </li><li>Conduct performance analysis and recommend development actions based on service results, trends and improvement opportunities. </li><li>Manage customer follow-up activities and ensure adherence to customer contact and response objectives. </li><li>Analyze Voice of Customer feedback and coordinate improvement actions with relevant departments. </li><li>Collaborate with Regional Office teams to deploy Customer Service initiatives, projects and service excellence programs. </li><li>Support Mystery Shopper programs and service quality benchmarking exercises. </li><li>Conduct root cause analysis (RCA) on service incidents and identify corrective and preventive actions. </li><li>Perform call monitoring, service audits and quality reviews to ensure adherence to customer service standards. </li><li>Participate in customer visits alongside Sales teams when required and contribute to customer experience improvement initiatives. </li><li>Develop, monitor and report on performance metrics and customer service KPIs. </li><li>Support the maintenance of training databases, procedures, work instructions and operational documentation. </li><li>Contribute to process improvement projects, benchmarking studies and customer service development strategies. </li><li>Promote a high-performance culture focused on employee development, customer satisfaction and operational excellence. </li></ul><hrSegoe UI"; font-size: 14px;"><h2Segoe UI";"><strong>YOUR PROFILE :</strong></h2><pSegoe UI"; font-size: 14px;">Bachelor's Degree or equivalent qualification.</p><pSegoe UI"; font-size: 14px;">3 to 5 years of experience in Customer Service, Customer Experience, Performance Development, Quality Assurance or a related function. </p><pSegoe UI"; font-size: 14px;">Experience in designing and delivering training programs and coaching initiatives. </p><pSegoe UI"; font-size: 14px;">Experience in contact center operations and customer service environments. </p><pSegoe UI"; font-size: 14px;">Experience within the Express, Logistics or Service Industry is an advantage. </p><pSegoe UI"; font-size: 14px;">Strong analytical and problem-solving capabilities.</p><pSegoe UI"; font-size: 14px;">Excellent presentation, communication and stakeholder management skills. </p><pSegoe UI"; font-size: 14px;">Advanced proficiency in Microsoft 365 applications. </p><pSegoe UI"; font-size: 14px;">Knowledge of DHL systems and Power Apps is considered an asset.</p><pSegoe UI"; font-size: 14px;">Good command of <strong>French and English</strong>, both spoken and written.</p><pSegoe UI"; font-size: 14px;">Strong project management, organizational and leadership skills. </p><pSegoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><pSegoe UI"; font-size: 14px;">Customer Orientation: Focuses on understanding customer needs and delivering high-quality service experiences. </p><pSegoe UI"; font-size: 14px;">Planning & Organizing: Effectively manages priorities, resources and improvement initiatives to achieve objectives.</p><pSegoe UI"; font-size: 14px;">Decision Making: Makes informed decisions based on performance analysis and business requirements. </p><pSegoe UI"; font-size: 14px;">Developing People: Supports employee growth through coaching, mentoring and capability development. </p><pSegoe UI"; font-size: 14px;">Building & Leading Teams: Encourages collaboration, engagement and high performance across teams. </p><pSegoe UI"; font-size: 14px;">Influencing: Gains commitment and drives positive change across stakeholders and departments. </p><pSegoe UI"; font-size: 14px;">Communication: Delivers clear, concise and impactful communication to all audiences. </p><pSegoe UI"; font-size: 14px;">Commitment to Excellence: Continuously seeks opportunities to improve service quality, processes and results</p></div>