Sales Jobs in Morocco

<p><b>EXCLUSIVE NETWORKS</b> |<b> Introduction</b> </p> <p>Exclusive Networks is the global cybersecurity go-to-market specialist that provides partners and end-customers with a wide range of services and product portfolios. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine deep local expertise with the scale and delivery of a single global organization.</p> <br> <p>Our best-in-class vendor portfolio is carefully curated with all leading industry players. Our services range from managed security to specialist technical accreditation and training and capitalize on rapidly evolving technologies and changing business models. For more information visit www.exclusive-networks.com .</p> <br> <p>At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our ecosystem, shaping a prosperous and trusted digital world, and helping our people to realize their full potential.</p> <br> <p><b>DUTIES AND RESPONSIBILITIES</b> |<b> About the role</b> </p> <br> <p>The Inside Sales Renew is responsible for managing customer renewal activities, ensuring timely quotations and order processing, and supporting revenue retention through effective follow-up and coordination with internal teams and vendors.</p> <p> <br> <br> </p> <p><b>As the Inside Sales Renew, you will:</b> </p> <p><i> </i></p> <ul> <li><b>Sending quotations:</b> Prepare and issue accurate renewal quotations based on customer requirements, vendor pricing, and commercial terms.</li> <li><b>Tracking renewal business:</b> Monitor upcoming renewals, follow up on pending opportunities, and coordinate with relevant stakeholders to ensure timely renewals.</li> <li><b>Processing orders:</b> Validate and process renewal orders accurately and within agreed deadlines, in line with internal procedures.</li> </ul> <p> <br> <br> </p> <p><b>WHO ARE EXCLUSIVE NETWORKS?</b> |<b> Why work for us</b> </p> <p>We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com . </p> <br> <p>We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.</p> <br> <p>We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.</p> <p> <br> <br> </p> <p> </p> <p> </p> <p> </p> <p>If you think the open position you see is right for you, we encourage you to apply!<br>Our people make all the difference in our success.</p><p><strong>Desired Candidate Profile</strong></p><p><b>QUALIFICATIONS AND EXPERIENCE</b> |<b> About you</b> </p> <br> <br> <p><b>The ideal Inside Sales Renew:</b> </p> <p><i> </i></p> <ul> <li><b>Results-oriented:</b> Focused on achieving renewal targets and meeting deadlines.</li> <li><b>Business-focused:</b> Strong commercial awareness and understanding of customer needs.</li> <li><b>Relevant experience:</b> 5 years of experience in Inside Sales, Sales Operations, or renewals.</li> <li><b>Ability to work under pressure:</b> Able to manage multiple priorities and meet tight deadlines.</li> <li><b>Strong communication skills:</b> Effective in coordinating with customers, vendors, and internal teams.</li> <li><b>Attention to detail:</b> Ensures accuracy in quotations, renewal tracking, and order processing.</li> </ul> <p> <br> <br> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br> Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br> This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br> <strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry. </p><br><br> <br> Job : <p><u><strong>Job Purpose:</strong></u></p><br><br><p>To support the Contact Center section across the entire network by handling customers' inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers' experience ensuring productivity is in line with set measures and company's adopted policies and procedures.</p><br><br><p><u><strong>Key Result responsibilities:</strong></u></p><br><br><ul><li>Handles customers' enquiries, requests and complaints in a positive effective manner whilst ensuring company's branding and corporate image are reflected in a positive manner and as per approved quality standards.</li><li>Responds to customers' incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.</li><li>Provides accurate information about the company's products and services; processes travel bookings, modifications and cancellations on reservations.</li><li>Handles customers' complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</li><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</li><li>Promotes the company's products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</li><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li><li>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</li><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.</li><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</li><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul> <br> Required profile : <p><u><strong>Qualifications:</strong></u></p><br><br><ul><li>High School/Diploma or equivalent.</li><li>Capable of using technology systems and tools such as Microsoft Office.</li><li>Good in English, French &amp; Arabic Languages;</li><li>No hearing or articulatory problems.</li></ul><p><u><strong>Work experience:</strong></u></p><br><br><ul><li>No previous experience is required for this role; any experience would be treated as an advantage.</li><li>Capability of understanding market trends and channeling them leading to effective customer care solutions</li><li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li><li>Capable of understanding customers' problems and direct them in the right channel.</li><li>Ability to work for long hours and under pressure.</li><li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li><li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results. </p><br><br> <br> Job : <p>Join our team as a KGM Customer Service Reception Agent and help provide a quality customer experience in our store.</p><br><br><p>Your main tasks will be:</p><br><br><p>Handle in-person and phone reception for customers of the after-sales service.<br>Identify customer needs and direct them to the appropriate contacts.<br>Open, track, and close after-sales service files.<br>Schedule appointments with after-sales service advisors and the workshop.<br>Inform customers about the progress of repairs and interventions.<br>Follow up on customer requests and ensure deadlines are met.<br>Perform administrative tasks related to the after-sales service activities.<br>Contribute to the satisfaction and loyalty of KGM customers </p><br><br> <br> Required profile : <p>You have a minimum of a 2-year degree (Bac+2) and wish to develop your experience in customer relations and after-sales service within a dynamic environment.</p><br><br><p>You have the following qualities:</p><br><br><p>Excellent reception and customer service skills.<br>Very good appearance and interpersonal skills.<br>Good oral and written communication in French and Arabic.<br>Proficiency in office tools (Word, Excel, Outlook).<br>Organizational skills, rigor, and ability to manage priorities.<br>Team spirit and ability to handle multiple requests simultaneously.<br>Previous experience in reception, administration, or customer service is a plus.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>This role is accountable for leading regional sales execution, developing field talent, strengthening market strategy, and ensuring alignment with AbbVie’s standards, franchise priorities, and stakeholder expectations.</p><br><p>Building on this accountability, the Regional Sales Director translates franchise priorities into clear sales strategies, field-based plans, and agreed-upon actions that deliver short and long-term goals. Hiring, developing, and retaining top talent is central to the role and to building a high-performing team and culture. Through clear strategy, disciplined execution, and strong cross-functional partnership, the role strengthens AbbVie’s leadership position and advances solutions across key stakeholders.</p><br><p>Responsibilities</p><br><ul><li>Consistently model “One-AbbVie” and AbbVie Ways of Working behaviors.</li><li>Demonstrate deep market knowledge across the sector, geography, and franchise(s), including key managed markets and payer dynamics, and translate quantitative and qualitative insights into stronger strategic planning, field execution, and decision-making.</li><li>Provide compelling coaching, mentoring, and guidance across the leadership team, region, the direct franchise, cross-functional partners, other field teams, and franchises while developing top talent through meaningful development and exposure opportunities.</li><li>Drive AbbVie growth by identifying strategic next steps for the franchise, delivering top-line and relevant bottom-line results, and aligning strategy and planning with external market, customer segment, and enterprise priorities.</li><li>Driving a personal auto or company car or truck, or a powered piece of material handling equipment</li></ul><br>Qualifications<br><br><ul><li>Bachelor's degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required.</li><li>Successful Sales Management and positive track record of leading teams in the Pharmaceutical Industry.</li><li>Commercial pharmaceutical industry experiences such as physician/account based selling, training, managed health care and marketing.</li><li>Ability to set a vision and a strategy.</li><li>Build and inspire individuals and teams for success.</li><li>Experience with project management.</li><li>Demonstrated ability to network and partner effectively across functional areas.</li><li>Models AbbVie’s Ways of Working.</li><li>An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.</li><li>These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. to AbbVie has resources to answer questions you may have regarding your responsibilities.</li></ul><p>Preferred Qualifications:&nbsp;</p><br><ul><li>Several years of cross-functional commercial pharmaceutical experience beyond traditional sales leadership, such as full-time leadership roles in sales training, marketing, and/or sales operations.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Customer Sales Specialist<br><b>Job Description:</b><p>Our Inside Sales&nbsp;Representatives are responsible for selling Arrow’s line card of passive, electromechanical and connector products, and are the daily contact for customers and suppliers.</p><br><br><p><b>What You’ll Be Doing: </b></p><br><br><ul><li>Managing the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling.</li><li>Working with internal and external resources, provide customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and trouble shooting other customer problems. </li><li>Functioning as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.&nbsp;</li><li>Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory. </li><li>Sell and drive Solutions Selling within the approved account level strategy.&nbsp; Requires knowledge of competitive landscape in the market and the ability to make sales decisions based on that information.&nbsp;</li><li>Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.</li><li>Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions.&nbsp;</li><li>As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up (owns strategy and application) and notify customer of all/any price increases.<br></li></ul><p><b>What We're Looking For:</b></p><br><br><ul><li>(1) Incumbent has limited level of discretion to vary from established procedures, works under general supervision, and solves some straightforward problems. Incumbent generally has limited work experience involving basic concepts and procedures but requires formal training in theories/concepts in own function.</li><li>(2) Incumbent has high level of discretion to vary from established procedures, works under broad supervision, and solves some complex problems. Incumbent generally has substantial work experience involving complex concepts and procedures in theories/concepts in own function.</li><li>Typically requires a 4 year degree and 2–4 years of related experience; or an advanced degree without experience; or equivalent work experience.</li></ul><br><p><b>Work Arrangement:</b></p><br><br><p><span>• Hybrid: 3 days in office/2 days work from home&nbsp;</span></p><br><br><p><span><span><b>What’s In It For You :</b></span></span></p><br><br><p><span><span>At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.</span></span></p><br><br><ul><li><span><span>Medical, Dental, Vision Insurance</span></span></li></ul><ul><li><span><span>401k, With Matching Contributions</span></span></li></ul><ul><li><span><span>Short-Term/Long-Term Disability Insurance</span></span></li></ul><ul><li><span><span>Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options</span></span></li></ul><ul><li><span><span>Paid Time Off (including sick, holiday, vacation, etc.)</span></span></li></ul><ul><li><span><span>Tuition Reimbursement</span></span></li></ul><ul><li><span><span>Growth Opportunities</span></span></li></ul><ul><li><span><span>Discounted RTD Passes, with convenient office location off RTD Light Rail (Dry Creek Exit)</span></span></li></ul><ul><li><span><span>On-site Café with Catering Option for Busy Lifestyles&nbsp;</span></span></li></ul><ul><li><span><span>24/7/365 On-site Gym and Lockers, Free for Use to All Employees!&nbsp;</span></span></li></ul><ul><li><span><span>Bike Racks</span></span></li></ul><ul><li><span><span>And more!</span></span></li></ul><br><b>Annual Hiring Range/Hourly Rate:</b><br>$32.45 - $39.67<br><p><span>Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.</span></p><br><br><b>Location:</b>US-CO-Denver, Colorado (Panorama Arrow Building)<br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br><b>EEO Statement:</b><p><span>Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status.&nbsp;</span>(Arrow EEO/AAP policy)</p><br><br><p><br><i>All Arrow job postings are for existing job vacancies</i>. <i>We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.</i></p><br><br><br><p><i><span>In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.</span></i></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to Sales Executives based on line rotation. Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or GED equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<p>LEONI is a global provider of products, solutions, and services for power distribution and connectivity in the automotive industry. The Group employs approximately 95,000 people across 23 countries and generated consolidated sales of approximately EUR 3.9 billion in 2025, excluding the former Automotive Cable Solutions division.</p><br><p>With a 74.9% ownership stake in LEONI, LUXSHARE is both the company’s majority shareholder and a strategic partner, actively supporting and enabling LEONI’s long-term growth and success while contributing to its strategic direction.</p><br><p> LEONI’s customer base spans leading global automotive OEMs, commercial vehicle manufacturers, and component suppliers.&nbsp;</p><br><p> Join us and help drive the transformation of the automotive world.</p><br><br><br>Job Description<ul><li>Provides relevant information about competition, customers and market development for all affected parties and support the development of the account plan</li><li>Checks and tracks customer requirements, RfQ pre-conditions and customer project portfolio development in order to identify and verify potential new opportunities</li><li>Negotiates product changes with the customer and collect purchase orders from customers for administration by sales support</li><li>Delivers relevant input for strategic business planning, develops measures for margin improvements and negotiates these</li><li>Supports negotiation preparation and documentation for arbitration of customer volume/demand in order to optimize production costs (S&amp;OP and MPS) is needed</li><li>Collects from customer feedback and relevant data and collects in cases of improvement needs/ escalation the status of measures/escalations LEONI internally for tracking</li><li>Identifies and categorizes customer claims together with all relevant stakeholders</li></ul><br><br>Qualifications and Experience<ul><li><p>Bachelor’s or Master’s degree in <strong>Business Administration, Sales, Marketing, Engineering, or Industrial Management</strong></p><br></li><li><p>A technical background combined with business education is a strong plus</p><br></li><li><p><strong>0–2 years of professional experience</strong> in <strong>Sales, Key Account Management, Business Development, or Commercial Project Management</strong></p><br></li><li><p>First exposure to <strong>B2B environments</strong>, ideally in <strong>industrial, automotive, or manufacturing sectors</strong></p><br></li><li><p>Fluent in <strong>French</strong> and&nbsp;<strong>English</strong> (mandatory)</p><br></li><li><p>Good command of <strong>MS Excel, PowerPoint</strong>, and CRM tools</p><br></li></ul><br><br>Interested?Apply nowAll jobs<br><p>People of all genders are always meant equally; for linguistic simplification and better readability, only the masculine form is used in the text.<br>LEONI processes your application data in an IT-system that is consistent across the company and uses Foreign Service providers. By sending your application, you agree to this procedure. LEONI ensures the compliance with data protection.</p><br><br> </div>

<p>Position: Credit &amp; Collection Analyst Job Description: About Us We are a dynamic and growing organization committed to delivering excellence in financial services and risk management. Our team plays a critical role in supporting sustainable business growth through sound credit decisions, effective receivables management, and strong collaboration with commercial teams. We foster an environment where analytical thinking, accuracy, and continuous improvement are key. As part of our company s growth, Arrow Component is strengthening its teams and is looking for a Credit Analyst . About the Role As a Credit Analyst , you will be responsible for evaluating customer creditworthiness, managing credit exposure, and supporting effective credit and collection processes Key Responsibilities include: Review and analyze credit information for new and existing customer accounts to assess financial health and recommend appropriate credit limits. Conduct detailed credit analysis to identify risks and opportunities, including accounts eligible for credit line increases and accounts requiring closer monitoring. Assess and report on customer risk, providing recommendations on risk mitigation strategies and alternative financing solutions. Manage aspects of credit and collection , ensuring timely follow-up on outstanding receivables. Exercise credit authority for larger accounts where applicable. Develop, maintain, and enhance internal credit tools such as risk models, projection models, and customer credit scoring systems. Review and resolve customer credit issues, working closely with Sales and internal stakeholders. Review and release pending sales orders in line with credit policies. Coordinate communication with customers and internal teams regarding credit matters. Support onboarding of new Sales and Operations employees by explaining Financial Services processes, policies, and procedures. Contribute to (accounts receivable management) activities where needed. Who Are We Looking For? We are looking for a detail-oriented and analytical professional with strong financial acumen and a proactive approach to credit risk and collections.&nbsp;</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications &amp; Skills: Fluent Communication skills in English 2 to 4 years of experience in credit analysis, credit management, or accounts receivable. Degree in Finance, Accounting, Economics, or a related field (preferred). Solid understanding of credit risk assessment and financial analysis. Experience working with ERP systems such as Oracle, SAP, or similar ERP tools. Familiarity with credit management practices is a strong plus. Ability to analyze complex data and make sound credit decisions. Strong problem-solving skills and attention to detail. Good communication skills with the ability to collaborate effectively with Sales and other departments. Ability to manage multiple priorities in a fast-paced environment.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Inside Sales Manager<br><br><b>Job Description:</b><p><b>About US</b>:</p><br><br><p><b>Arrow Enterprise Computing Solutions, </b>a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth,<b> Arrow ECS</b> is strengthening its teams and is looking for a <b>Sales Manager. </b></p><br><br><p>&nbsp;<b>Key Responsibilities </b></p><br><br><ul><li>Lead, coach, and develop a team of Team Leaders overseeing representatives responsible for renewals and expansion opportunities.</li><li>Set clear KPIs and individual action plans, monitor performance and drive accountability.</li><li>Ensure timely and accurate execution of the renewals process.</li><li>Drive proactive engagement with end users and close collaboration with partners to secure renewals and reduce churn.</li><li>Own forecasting accuracy, pipeline visibility, and renewal risk management.</li><li>Launch renewal, churn-reduction, and upsell initiatives to achieve targets.</li><li>Provide regular reporting on renewals, churn, pipeline health, and key risks using standard tools and processes.</li><li>Act as the central point of coordination between partners and customers to ensure smooth renewal execution.</li><li>Develop and execute territory and business plans aligned with regional objectives.</li><li>Maintain strong market and competitive knowledge, using insights to articulate value propositions.</li><li>Ensure CRM accuracy, opportunity tracking, and structured stakeholder communication.</li><li>Collaborate cross-functionally with Sales, Customer Success, Product, and Marketing teams.</li></ul><br><p><b>Required Skills &amp; Qualifications </b></p><br><br><ul><li>Proven experience as a manager, experience leading teams</li><li>Strong understanding of partner-led business models, pricing structures, and subscription/renewal cycles.</li><li>Solid expertise in territory management, account planning, and competitive analysis</li><li>Strong leadership and coaching skills in a performance-driven environment.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Proficiency with CRM tools (Salesforce or equivalent).</li><li>Fluent in English and French (German, Italian, or Spanish highly desirable).</li></ul><br><p><b>What is in it for you?</b>&nbsp;</p><br><br><ul><li>Full Permanent contract,&nbsp;</li><li>Social advantages: CNSS, CIMR, Health insurance,&nbsp;</li><li>Very good working atmosphere in a team of passionate collaborators,&nbsp;</li><li>Work culture where you can make an impact,&nbsp;</li><li>Dynamic environment with a <b>friendly work atmosphere,</b>&nbsp;</li><li>Interesting career development opportunities in a quickly growing environment,&nbsp;</li><li>Working within an international organization, recognized worldwide in its sector.&nbsp;</li></ul><br><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b>&nbsp;</p><br><br><p>#LI-EK2</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<p><b>Position Overview:</b></p><p>The Sales Operations Associate, executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance.</p><p><br></p><p><b>Key Responsibilities:</b></p><p><br></p><p>Support to Sales and Operations Account Managers</p><p><br></p><p>Order Management: Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system, ensuring alignment with customer delivery expectations and vendor availability.</p><p>Respond to inquiries regarding order status and resolve customer order difficulties.</p><p><br></p><p>May manage customer quote activities in line with specific strategies and quoting processes.</p><p><br></p><p>Backlog Management: Maintain control of the open backlog of orders, from entry through production, delivery and invoicing.</p><p>Service Delivery: Meet established Service Level Agreements (SLAs).</p><p>Compliance &amp; Collaboration: Ensure adherence to policies and regulations while working with account managers, supply chain, integration facility, RMA and other Arrow teams</p><p><br></p><p><b>Key Competencies:</b></p><p><br></p><p>Communication efficiency</p><p>Detail-Oriented: Precision in data entry and complex problem-solving.</p><p>Resilient: Ability to remain professional under pressure and handle sensitive requests.</p><p>Adaptable: Comfortable in a fast-paced environment with evolving tools and priorities.</p><p>Proactive: Strong ability to prioritize urgent tasks and meet strict deadlines.</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><p style="font-size: 11px;">Education: Degree in Business, Administration, Supply Chain, Logistics, or a related field.</p><p style="font-size: 11px;">Experience: 1–3 years in sales operations or customer service (product-based industry preferred).</p><p style="font-size: 11px;">Technical Skills: Hands-on experience with ERP systems and proficiency in Microsoft Excel</p><p style="font-size: 11px;">Languages: High level of English (written and oral).</p><div><br></div>

<p>Job Purpose Drive the growth of Evident business across Africa by developing market opportunities, strengthening distributor performance, and engaging directly with key customers and stakeholders. The role acts as the key technical interface between distributors, customers, and internal teams to ensure effective market and project pipeline development, conversion, and execution. Key Responsibilities Identify and develop growth opportunities across key industries including oil &amp; gas, petrochemicals, power generation, aviation, and manufacturing. Execute market development plans in alignment with regional strategy. Strengthen distributor performance through technical support, joint engagement, and sales development. Generate, qualify, and drive opportunities to closure in collaboration with distributors. Engage with end-users, EPCs, and inspection service providers to promote solutions and influence specifications. Support preparation of technical proposals and commercial offers aligned with customer needs. Deliver product demonstrations, application support, and technical evaluations. Conduct training, workshops, and seminars for distributors and customers. Maintain accurate pipeline management and forecasting through CRM tools.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in engineering or a related technical discipline</li><li>Experience in NDT (Non Destructive Testing) sales or industrial inspection technologies</li><li>Knowledge of NDT methods (UT, PAUT, Eddy Current, RVI)</li><li>Experience with oil &amp; gas operators, inspection service providers, or industrial asset owners preferred</li><li>Proven technical sales and business development capability</li><li>Communication and stakeholder management skills</li><li>Ability to work independently in a regional, distributor-driven environment</li><li>Extensive travel requirement (&gt;50%) across Africa, with travel to the Middle East</li></ul>

<p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a global leader in the distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to clients around the world. Our business is built on trusted, long-lasting relationships with industry leaders both suppliers and customers. We are currently looking for a Customer Service Representative (English Speaker) to join our team. In this role, you will support the Sales team by enhancing customer relationships through proactive management of the entire customer order lifecycle from clean order entry to invoicing and delivery. You will also manage customer-reserved inventory to meet shared goals for both Arrow and our customers. This position follows a hybrid work model from our office based in Casablanca . Your main responsibilities will include: Managing the Order-to-Invoice process, Communicating with customers and suppliers, providing after-sales support (primarily via email, occasionally by phone or chat), Order management and backlog monitoring, Handling and responding to customer requests and backlog changes, Coordinating with internal departments such as Sales and Logistics, Ensuring On-Time Delivery in line with customer and company targets, Driving customer satisfaction and process efficiency.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proficiency in English &amp; French</li><li>Solid knowledge of Microsoft Office , especially Excel (intermediate to advanced)</li><li>Previous experience in Customer Service</li><li>Excellent communication and coordination skills</li><li>A customer-focused mindset</li><li>Strong team player.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the Job</strong></p><br><p>At IKEA, we are dedicated to delivering exceptional customer experiences. As a Account Manager, your role is crucial in building and developing relationships with our clients throughout their project journey. Your primary focus will be on ensuring customer satisfaction, fostering loyalty, and facilitating business growth.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Develop and execute an integrated customer engagement strategy to identify potential customers, understand their needs, and establish initial contact to build rapport and credibility.</p><br></li><li><p>Conduct constructive negotiations with customers to reach mutually beneficial agreements, clearly articulating terms, pricing, and contract details while addressing concerns and objections.</p><br></li><li><p>Serve as the primary liaison between customers and internal teams (designers, supply/services coordinators), ensuring clear communication and seamless coordination throughout project delivery.</p><br></li><li><p>Schedule regular follow-ups and check-ins with existing and potential customers through multiple channels (in-person meetings, phone calls, emails, social media) to provide tailored ongoing support.</p><br></li><li><p>Develop compelling sales presentations that highlight product and service value propositions, tailoring messaging to resonate with target audiences.</p><br></li><li><p>Implement quality control measures to ensure products and services meet customer expectations and maintain high standards throughout the delivery process.</p><br></li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Understanding of local market dynamics, competitor analysis, and business customer goals to develop strategic initiatives that drive sales growth.</li><li>Thorough knowledge of IKEA's product offerings, B2B range, services, and pricing to advise key clients on suitable solutions.</li><li>Strong negotiation abilities to secure favourable terms and agreements with key clients.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passion for creating exceptional customer experiences and achieving sales targets whilst fostering lasting relationships.</li><li>Resilience and adaptability to embrace changing customer needs and market trends with a positive attitude.</li><li>Alignment with IKEA's values of respect, integrity, and inclusivity.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Excellent communication, negotiation, and relationship management abilities with a customer-centric approach.</li><li>Strong problem-solving and adaptability skills with attentive listening and empathetic understanding.</li><li>Ability to manage multiple priorities efficiently whilst maintaining high service standards.</li><li>Ability to manage and develop&nbsp;accounts across multiple segments, including Construction &amp; Residential, Hospitality, and Services &amp; Workplace, adapting the commercial approach to different customer needs and business contexts.</li></ul><p><strong>Experience &amp; Education</strong></p><br><ul><li>Bachelor's degree in Business, Marketing, or related field.</li><li>3–5 years of sales experience, preferably in B2B.</li><li>Prior experience in key account management is a plus&nbsp;</li><li>Strong industry knowledge and cross-functional collaboration skills.&nbsp;</li><li>Bilingual proficiency in Arabic and English, promoting inclusivity and accessibility.</li><li>Experience in Key Account Management, B2B sales, business development or a related commercial role, preferably within one or more of the following segments: Construction &amp; Residential, Hospitality, Services &amp; Workplace.</li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> <p>If you love our brands and products and understand the mission of bringing joy and indulgence to our consumers, this role can interest you! &nbsp;As a Brand Manager, you will significantly contribute to growing market share and competitively positioning our brands. &nbsp;You will be developing strategies for Brand(s) by developing and implementing ideas and projects. &nbsp;You will aim high and achieve goals together with your team.&nbsp;&nbsp;</p><br><br> <br> <br> <br> <p>Marketing Strategic Planning</p><br><br> <p>•Support the Senior Brand Manager in developing the annual brand plan, including objectives, volumes, sales mix, P&amp;L and activity plans, based on market, competitor and consumer insights.•Manage the brand budget and monitor investment effectiveness.•Monitor business performance, identify risks and opportunities, and contribute to forecasts and corrective action plans.</p><br><br> <p><strong>Advertising, Media and Consumer Engagement</strong></p><br><br> <p>•Shape and implement the activity grid in coordination with Regional teams, ensuring timely and high-quality execution.•Manage creative and media agencies across campaign development, media planning and consumer promotions.•Monitor media and digital campaign performance and recommend optimizations.•Identify relevant consumer trends, platforms and activation opportunities.•Evaluate agency performance against quality, timing and budget requirements.•Ensure consistency with brand positioning, guidelines and communication strategy across all consumer touchpoints.•Ensure compliance with applicable legal requirements.</p><br><br> <p><strong>Portfolio, Innovation and Business Development</strong></p><br><br> <p>•Monitor brand performance across sales, volumes, gross margin and marketing contribution.•Manage packaging, labelling and portfolio development projects.•Assess brand positioning and portfolio performance versus competition.•Identify and evaluate opportunities across new products, segments and categories, including business-case development.•Coordinate the development, launch and post-launch evaluation of approved innovations.</p><br><br> <p><strong>Research and Market Analysis</strong></p><br><br> <p>•Monitor sales, market and consumer KPIs, translating insights into clear recommendations and action plans.•Support research projects to assess brand health, consumer behaviour, product preferences and promotional effectiveness.</p><br><br> <p><strong>Project Management and Cross-Functional Collaboration</strong></p><br><br> <p>•Lead assigned brand projects and campaigns, coordinating stakeholders, timelines and deliverables to ensure timely execution.•Collaborate with Sales, Trade Marketing, Demand Planning, Finance, Supply Chain, Media, Research, Regional Marketing, Legal, Procurement and the NAF General Manager.</p><br><br> <br> <br> <br> <br> <ul><li>Master’s degree in Marketing, communication or sales&nbsp;</li><li>3 to 5 years of experience in Marketing</li><li>Previous experience as Assistant Brand Manager, Junior Brand Manager, or equivalent marketing role, with exposure to brand planning, campaign execution, budget management, and cross-functional projects</li><li>Experience in FMCG or consumer goods in North African markets or similar emerging markets</li><li>Advanced Excel and PowerPoint; proficiency with Microsoft Copilot or similar generative AI tools; NielsenIQ knowledge; SAP is a plus</li><li>Fluency in English, French and Arabic<br>&nbsp;</li></ul> <br> <br> <br> <p>Careers with caring built in - discover our benefits <u>here</u>.</p><br><br> <br> <br> <br> <p>Ferrero began its journey in the small town of <strong>Alba in Piedmont, Italy, in 1946.</strong> Today, it is one of the world’s largest sweet-packaged food companies, with many <strong>iconic brands</strong> sold in countries all over the world. Find out more about Ferrero at <u>ferrero.com</u>.</p><br><br> <br> <br> <br> <p>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.</p><br><br> <br> <br> <br><br> </div>

<br>About the Role:<br>If you love our brands and products and understand the mission of bringing joy and indulgence to our consumers, this role can interest you! As a Brand Manager, you will significantly contribute to growing market share and competitively positioning our brands. You will be developing strategies for Brand(s) by developing and implementing ideas and projects. You will aim high and achieve goals together with your team.<br>Main Responsibilities:<br>Marketing Strategic Planning<br>Support the Senior Brand Manager in developing the annual brand plan, including objectives, volumes, sales mix, P&amp;L and activity plans, based on market, competitor and consumer insights.<br>Manage the brand budget and monitor investment effectiveness.<br>Monitor business performance, identify risks and opportunities, and contribute to forecasts and corrective action plans.<br>Advertising, Media and Consumer Engagement<br>Shape and implement the activity grid in coordination with Regional teams, ensuring timely and high-quality execution.<br>Manage creative and media agencies across campaign development, media planning and consumer promotions.<br>Monitor media and digital campaign performance and recommend optimizations.<br>Identify relevant consumer trends, platforms and activation opportunities.<br>Evaluate agency performance against quality, timing and budget requirements.<br>Ensure consistency with brand positioning, guidelines and communication strategy across all consumer touchpoints.<br>Ensure compliance with applicable legal requirements.<br>Portfolio, Innovation and Business Development<br>Monitor brand performance across sales, volumes, gross margin and marketing contribution.<br>Manage packaging, labelling and portfolio development projects.<br>Assess brand positioning and portfolio performance versus competition.<br>Identify and evaluate opportunities across new products, segments and categories, including business-case development.<br>Coordinate the development, launch and post-launch evaluation of approved innovations.<br>Research and Market Analysis<br>Monitor sales, market and consumer KPIs, translating insights into clear recommendations and action plans.<br>Support research projects to assess brand health, consumer behaviour, product preferences and promotional effectiveness.<br>Project Management and Cross-Functional Collaboration<br>Lead assigned brand projects and campaigns, coordinating stakeholders, timelines and deliverables to ensure timely execution.<br>Collaborate with Sales, Trade Marketing, Demand Planning, Finance, Supply Chain, Media, Research, Regional Marketing, Legal, Procurement and the NAF General Manager.<br>About You:<br>• Master s degree in Marketing, communication or sales<br>• 3 to 5 years of experience in Marketing<br>• Previous experience as Assistant Brand Manager, Junior Brand Manager, or equivalent marketing role, with exposure to brand planning, campaign execution, budget management, and cross-functional projects<br>• Experience in FMCG or consumer goods in North African markets or similar emerging markets<br>•<br>Advanced Excel and PowerPoint; proficiency with Microsoft Copilot or similar generative AI tools; NielsenIQ knowledge; SAP is a plus<br>• Fluency in English, French and Arabic<br>What We Offer:<br>Careers with caring built in - discover our benefits here .<br>About Ferrero:<br>Ferrero began its journey in the small town of Alba in Piedmont, Italy, in 1946. Today, it is one of the world s largest sweet-packaged food companies, with many iconic brands sold in countries all over the world. Find out more about Ferrero at ferrero.com .<br>DE&amp;I at Ferrero:<br>Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.<br>

<p> <b>ROLE PURPOSE:</b> </p> <p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p> <p> <b>RESPONSIBILITIES:</b> </p> <ul> <li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li> <li>Conducting AVAs &amp; promotional activities</li> <li>Achieve sales budget in the designated territory.</li> <li>Build sustainable positive relationships with target HCPs and different stakeholders.</li> <li>Maintain an updated customer database</li> <li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li> <li>Monitoring competitors, staying informed about competitors activities in a defined area.</li> <li>Organising appointments and meetings with community- and hospital-based healthcare staff</li> <li>Introduce ASPEN products in the hospital tender nomenclature</li> <li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li> <li>Undertaking relevant field research</li> <li>Meeting both the business and scientific needs of healthcare professionals</li> <li>Maintaining detailed records</li> <li>Attending and organising trade exhibitions, conferences and meetings</li> <li>Managing budgets and reviewing sales performance</li> <li>Writing reports and other documents</li> </ul> <p> </p> <p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<p><br></p> <p> <b>Position Overview:</b> <br>The Sales Operations Associate, specifically within the <b>Customer Experience Team,</b> executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance.</p> <p><b><br></b></p><p> <b>Key Responsibilities:</b> </p> <ul> <li> <b>Support to Sales and Operations Account Managers</b> </li> </ul> <br> <ul> <li> <b>Order Management: </b>Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system, ensuring alignment with customer delivery expectations and vendor availability.</li> </ul> <p>Respond to inquiries regarding order status and resolve customer order difficulties.</p> <p>May manage customer quote activities in line with specific strategies and quoting processes.</p> <ul> <li> <b>Backlog Management: </b>Maintain control of the open backlog of orders, from entry through production, delivery and invoicing.</li> </ul> <ul> <li> <b>Service Delivery:</b> Meet established Service Level Agreements (SLAs).</li> </ul> <ul> <li> <b>Compliance &amp; Collaboration:</b> Ensure adherence to policies and regulations while working with account managers, supply chain, integration facility, RMA and other Arrow teams</li> </ul> <p><br></p> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><ul><li> <b>Education:</b> Degree in Business, Administration, Supply Chain, Logistics, or a related field.</li><li> <b>Experience:</b> 1 3 years in sales operations or customer service (product-based industry preferred).</li><li> <b>Technical Skills:</b> Hands-on experience with ERP systems and proficiency in Microsoft Excel</li><li> <b>Languages:</b> High level of English (written and oral).</li></ul><p> <b>Key Competencies:</b> </p><ul><li> <b>Communication efficiency</b> </li></ul><ul><li> <b>Detail-Oriented:</b> Precision in data entry and complex problem-solving.</li><li> <b>Resilient:</b> Ability to remain professional under pressure and handle sensitive requests.</li><li> <b>Adaptable:</b> Comfortable in a fast-paced environment with evolving tools and priorities.</li><li> <b>Proactive:</b> Strong ability to prioritize urgent tasks and meet strict deadlines.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Within our company, specialized in <b>Insurance / Brokerage</b> and located in the heart of <b>Casablanca</b>, an opportunity for a <b>Customer Relations Intern</b> is open to you. This is the ideal time to launch your career in a dynamic and stimulating environment, where your potential will be fully valued.</p><br><br><p>Your role will be to actively contribute to the excellence of our customer service. You will participate in retaining our customers and continuously improving our services, by providing valuable support to the sales team.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming and providing personalized advice to clients, whether by phone, email, or in person.</li><li>Handling customer requests, complaints, and resolving issues promptly.</li><li>Participating in updating client files and tracking sales actions.</li><li>Contributing to the organization of events or customer communication campaigns.</li><li>Supporting sales representatives in their daily tasks.</li></ul> <br> <br> Required profile : <p>You have completed a <b>3-year degree (Bac +3)</b>, ideally in <b>Insurance</b> or <b>Banking professions</b>.</p><br><br><p>Previous experience of <b>1 to 1 year</b> in a similar role or in customer service will be a valuable asset for quickly understanding the job's challenges.</p><br><br><p>To succeed in this internship, key skills are sought:</p><br><br><ul><li>Excellent interpersonal skills and proven communication ease.</li><li>Active listening skills and a real customer focus.</li><li>Good organization and accuracy in information processing.</li><li>Proficiency in common computer tools (Office Suite).</li><li>Strong motivation and a desire to learn in the insurance sector.</li></ul><p>If this profile matches you and you wish to grow within a recognized organization, don't wait! Apply now by clicking the button "Send my CV to the recruiter".</p><br><br> <br><br> </div>

<p>As we strengthen our presence in the information market, we are looking for a motivated Sales Representative to help us develop our pipeline and support our growth in the Moroccan and African markets. The Sales Development Representative (SDR) will play a key role in our sales process by qualifying leads and conducting prospecting activities to identify new business opportunities.</p><p><strong>Main Responsibilities:</strong></p><ul><li>Deployment of the commercial strategy: Design and implement an action plan aligned with objectives and macro/microeconomic trends.</li><li>Active prospecting: Identify and engage new clients through calls, professional networks, events, and partnerships.</li><li>Needs analysis: Understand local market expectations regarding commercial information and propose adapted solutions.</li><li>Promotion of Business Information solutions: Highlight URBA360 and the Quality Label financial excellence certification as levers for performance and trust.</li><li>Follow-up &amp; Reporting: Ensure objectives are met, negotiate and finalize contracts, ensure customer satisfaction follow-up.</li><li>Competitive intelligence: Analyze competitors' actions to adjust strategy accordingly.</li><li>Digitalization: Master Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM).</li><li>Quality of service: Ensure KPI achievement and optimize the integration of commercial information.</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><ul><li><strong>Experience:</strong> 3-5 years in B2B commercial development or business development, with a focus on the Maghreb region market.</li><li><strong>Relationship Skills:</strong> Strong ability to establish and maintain trusting relationships.</li><li><strong>Communication:</strong> Excellent oral and written communication skills, with a keen sense of interpersonal skills.</li><li><strong>Customer Orientation:</strong> Ability to understand customer needs and match them with our solutions.</li><li>Motivation and tenacity, with a proactive and results-oriented mindset.</li><li><strong>Technical Skills:</strong> Proficiency in Excel tools for reporting and analysis.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <ul><li>Greeting and handling customer requests (phone, email, in person);</li><li>Scheduling workshop appointments based on workload, vehicle history, and manufacturer recommendations;</li><li>Coordinating with the parts department for parts reservation;</li><li>Preparing and forwarding appointment files to Service Advisors;</li><li>Confirming appointments, follow-up on satisfaction, and customer campaigns;</li><li>Handling customer complaints according to the instructions of the After-Sales Manager;</li><li>Updating customer files and monitoring performance indicators.</li></ul> <br> Required profile : <ul><li>Good command of languages;</li><li>Previous experience in after-sales service and proficiency in office and CRM tools;</li><li>Active listening and excellent customer service;</li><li>Experience in planning, appointment scheduling, and priority management.</li></ul> <br><br> </div>