Sales Jobs - Casablanca Morocco

<p>SUMMARY OF THE ROLE</p> <p> </p>Reporting to the Sales Manager you will support the department for enlisting Jotun products in specifications of maximum projects by developing contacts with architects and consultants in order to ensure Jotun s specifications are approved and followed at all project levels for profitable sales growth.<p> </p> <p> </p> <p>Responsibilities:</p> <ul> <li>Support the Sales Manager in securing approval for Jotun products on projects within the assigned territory by providing the necessary technical and commercial information.</li> <li>Maintain an up-to-date database of key construction projects and Architects within the assigned territory.</li> <li>Build a strong professional network of Consultants, Architects, Designers and Project Specifiers to facilitate the approval of Jotun specifications.</li> <li>Deliver technical and commercial training sessions and presentations at seminars to increase Jotun s visibility and grow sales through the Architect channel.</li> <li>Identify and map projects, influence Project Decision-makers to approve Jotun specifications, and secure project business.</li> <li>Monitor the construction and paint markets and use the insights gathered to promote and implement Jotun products and concepts, positioning the company as a market leader.</li> <li>Support the Sales Team in achieving its targets by securing specification approvals and providing updates on project activities and progress through to the successful completion of the sales process.</li> <li>Develop and maintain long-term relationships with Specifiers through regular visits, presentations and participation in seminars.</li> <li>Arrange regular meetings with leading Architects, Consultants and Project Owners to present Jotun, its products and technical documentation covering their performance and features.</li> </ul> <p> </p> <p> </p> <p>WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</p> <p> </p> <p> <b> <br>What we are looking for :</b> </p> <ul> <li>An existing, up-to-date database of qualified professional contacts, supported by an established network of Architects, Consultants, Designers, Project Specifiers and Project Owners.</li> <li>Good knowledge of construction industry stakeholders, projects and decision-making processes.</li> <li>Strong interpersonal and negotiation skills, with the ability to present technical and commercial solutions effectively.</li> <li>Experience in paints, coatings or building materials is an advantage.</li> </ul> <p><br></p><p> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Master s degree or equivalent qualification (Bac+5).</li> <li>3 years of experience in specification sales, business development or B2B sales within the construction industry.</li> </ul>

<p> <b>Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers, and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</b> </p> <p> <b>As part of its growth, ARROW ECS is strengthening its teams and is looking for an Inside Sales Associate with Dutch. </b> </p> <p> <b>What You'll Be Doing</b> </p> <ul> <li>Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs.</li> <li>Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand market share and grow our business.</li> <li>Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes.</li> <li>Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Coordinate with internal corporate resource groups to ensure customer satisfaction.</li> <li>Be a team player by working collaboratively and synergistically with colleagues across Arrow. Demonstrated ability to influence and to interact at multiple levels of an organization.</li> <li>Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders.</li> <li>Maintain accounts by providing customer service on orders. Other maintenance tasks include tracking shipments, maintaining orders, managing backlog, expediting orders and troubleshooting. Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.</li> <li>Providing after-sales service by ensuring the products arrival at the customer location in a timely fashion.</li> </ul> <p> <b>What s In It For You</b> </p> <ul> <li>Very good working atmosphere in a team of passionate collaborators.</li> <li>Work culture where you can make an impact.</li> <li>Working within an international organization, recognized worldwide in its sector.</li> <li>Competitive salary</li> </ul> <p> <b>Work Arrangement</b> </p> <ul> <li>Fully Office - 5 days in office (Casablanca)</li> </ul> <p> </p> <p>#LI-YB1</p> <p> </p> <p> </p> <b>Location:</b> MA-Casablanca, Morocco (Boulevard Al Quods)<p> </p> <p> </p> <b>Time Type:</b> Full time <p> </p> <b>Job Category:</b> Sales<p><strong>Desired Candidate Profile</strong></p><ul><li>2-year degree and 2 5 years of experience or High school graduate with equivalent related experience.</li><li>Previous experience in inside sales/sales</li><li> <b>Fluent in English and</b> <b>Dutch is a must</b> </li><li>Strong written and verbal communication skills, capable of clearly conveying information through various channels.</li><li>Able to identify problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.</li></ul>

<p>We are looking for a <strong>CSP Pre-Sales &amp; Operations Specialist dedicated to the French market</strong> who combines strong administrative and organisational skills with a commercial mindset.</p> <p>The role will be responsible for the <strong>end-to-end operational management of CSP customers in France</strong>, while actively supporting the sales team throughout the customer lifecycle, from onboarding and proposal preparation through renewals, upselling and ongoing CSP management.</p> <p>This is not a purely administrative position. The ideal candidate is comfortable participating in <strong>customer conversations</strong>, following up commercial opportunities and proactively identifying opportunities to <strong>increase CSP revenue and strengthen customer relationships</strong>.<br> </p> <p> <strong> Key responsibilities :</strong> </p> <p> <strong>1. CSP Pre-Sales &amp; Commercial Support</strong> </p> <ul> <li>Support the French sales and account teams in CSP customer conversations.</li> <li>Understand customer licensing requirements and translate them into appropriate proposals.</li> <li>Prepare CSP quotations, pricing scenarios and commercial proposals.</li> <li>Follow up proposals until closure.</li> <li>Support CSP renewals and proactively identify <strong>upsell and cross-sell opportunities</strong>.</li> <li>Help position additional Microsoft cloud solutions and services where relevant to the customer.</li> <li>Maintain a strong commercial focus on <strong>customer retention, CSP revenue growth and recurring business</strong>.</li> </ul> <p> <strong>2. Customer Onboarding &amp; Lifecycle Management</strong> </p> <ul> <li>Manage the complete CSP customer onboarding and offboarding process.</li> <li>Create and maintain customer records within the relevant CSP systems.</li> <li>Ensure customer agreements, subscriptions and administrative relationships are correctly established.</li> <li>Maintain accurate customer and licensing documentation throughout the customer lifecycle.</li> </ul> <p> <strong>3. CSP Portal &amp; Subscription Administration</strong> </p> <ul> <li> <p>Manage customers through the CSP licenses portal.</p> </li> <li>Order, modify and manage Microsoft licences and subscriptions.</li> <li>Process licence additions, removals and subscription changes.</li> <li>Support ongoing subscription and licence management.</li> <li>Ensure customer and subscription information remains accurate.</li> </ul> <p> <strong>4. Microsoft Partner Center Administration</strong> </p> <ul> <li>Perform day-to-day Microsoft Partner Center administration.</li> <li>Establish and maintain the appropriate customer relationships.</li> <li>Coordinate and manage <strong>GDAP (Granular Delegated Admin Privileges)</strong> relationships between Devoteam and customers.</li> <li>Monitor relevant Microsoft partner information, incentives and rebates.</li> <li>Support administrative escalations involving Microsoft where required.</li> </ul> <p> <strong>5. Opportunity &amp; Pipeline Management</strong> </p> <ul> <li>Create and maintain CSP opportunities in <strong>Salesforce</strong>.</li> <li>Keep opportunity values, stages, expected close dates and follow-up activities up to date.</li> <li>Follow outstanding quotations and proposals proactively.</li> <li>Work closely with French sales/account teams to move opportunities towards closure.</li> <li>Provide visibility on pipeline, renewals and upcoming customer opportunities.</li> </ul> <p> <strong>6. Customer Support &amp; Coordination</strong> </p> <ul> <li>Act as an operational CSP point of contact for the French market.</li> <li>Respond to customer and sales questions relating to licences, subscriptions, quotations and CSP administration.</li> <li>Coordinate internally with sales, licensing, technical teams and other CSP stakeholders.</li> <li>Help resolve operational issues and coordinate escalation where necessary.Description de l'entreprise</li></ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Must have</strong> </p> <ul> <li> <strong>Fluent French</strong> and good professional English.</li> <li>Strong administrative and organisational capabilities.</li> <li>Customer-oriented with excellent communication skills.</li> <li> <strong>Commercial and sales mindset</strong>, not afraid to follow up with customers or sales colleagues.</li> <li>Comfortable preparing and discussing commercial proposals.</li> <li>Strong attention to detail and ability to manage multiple customers and opportunities simultaneously.</li> <li>Proactive attitude and strong sense of ownership.</li> <li>Comfortable working across different portals and business systems.</li> <li>Able to combine <strong>administration, pre-sales and commercial follow-up</strong> in one role.</li> </ul> <p> <strong>Ideally familiar with:</strong> </p> <ul> <li>Microsoft Cloud Solution Provider (CSP)</li> <li>Microsoft Partner Center</li> <li>Microsoft 365 Admin Center</li> <li>Microsoft Azure portal</li> <li>CSP/distributor portals</li> <li>Microsoft licensing and subscriptions</li> <li>GDAP</li> <li> <p>Salesforce or another CRM platform</p></li></ul>

<p>We are looking for a <strong>CSP Pre-Sales &amp; Operations Specialist dedicated to the French market</strong> who combines strong administrative and organisational skills with a commercial mindset.</p> <p>The role will be responsible for the <strong>end-to-end operational management of CSP customers in France</strong>, while actively supporting the sales team throughout the customer lifecycle, from onboarding and proposal preparation through renewals, upselling and ongoing CSP management. </p> <p>This is not a purely administrative position. The ideal candidate is comfortable participating in <strong>customer conversations</strong>, following up commercial opportunities and proactively identifying opportunities to <strong>increase CSP revenue and strengthen customer relationships</strong>.<br> </p> <p> <strong> Key responsibilities :</strong> </p> <p> <strong>1. CSP Pre-Sales &amp; Commercial Support</strong> </p> <ul> <li>Support the French sales and account teams in CSP customer conversations.</li> <li>Understand customer licensing requirements and translate them into appropriate proposals.</li> <li>Prepare CSP quotations, pricing scenarios and commercial proposals.</li> <li>Follow up proposals until closure.</li> <li>Support CSP renewals and proactively identify <strong>upsell and cross-sell opportunities</strong>.</li> <li>Help position additional Microsoft cloud solutions and services where relevant to the customer.</li> <li>Maintain a strong commercial focus on <strong>customer retention, CSP revenue growth and recurring business</strong>.</li> </ul> <p> <strong>2. Customer Onboarding &amp; Lifecycle Management</strong> </p> <ul> <li>Manage the complete CSP customer onboarding and offboarding process.</li> <li>Create and maintain customer records within the relevant CSP systems.</li> <li>Ensure customer agreements, subscriptions and administrative relationships are correctly established.</li> <li>Maintain accurate customer and licensing documentation throughout the customer lifecycle.</li> </ul> <p> <strong>3. CSP Portal &amp; Subscription Administration</strong> </p> <ul> <li> <p>Manage customers through the CSP licenses portal.</p> </li> <li>Order, modify and manage Microsoft licences and subscriptions.</li> <li>Process licence additions, removals and subscription changes.</li> <li>Support ongoing subscription and licence management.</li> <li>Ensure customer and subscription information remains accurate.</li> </ul> <p> <strong>4. Microsoft Partner Center Administration</strong> </p> <ul> <li>Perform day-to-day Microsoft Partner Center administration.</li> <li>Establish and maintain the appropriate customer relationships.</li> <li>Coordinate and manage <strong>GDAP (Granular Delegated Admin Privileges)</strong> relationships between Devoteam and customers.</li> <li>Monitor relevant Microsoft partner information, incentives and rebates.</li> <li>Support administrative escalations involving Microsoft where required.</li> </ul> <p> <strong>5. Opportunity &amp; Pipeline Management</strong> </p> <ul> <li>Create and maintain CSP opportunities in <strong>Salesforce</strong>.</li> <li>Keep opportunity values, stages, expected close dates and follow-up activities up to date.</li> <li>Follow outstanding quotations and proposals proactively.</li> <li>Work closely with French sales/account teams to move opportunities towards closure.</li> <li>Provide visibility on pipeline, renewals and upcoming customer opportunities.</li> </ul> <p> <strong>6. Customer Support &amp; Coordination</strong> </p> <ul> <li>Act as an operational CSP point of contact for the French market.</li> <li>Respond to customer and sales questions relating to licences, subscriptions, quotations and CSP administration.</li> <li>Coordinate internally with sales, licensing, technical teams and other CSP stakeholders.</li> <li>Help resolve operational issues and coordinate escalation where necessary.Description de l'entreprise</li></ul><p><strong>Desired Candidate Profile</strong></p><p> <strong>Must have</strong> </p> <ul> <li> <strong>Fluent French</strong> and good professional English.</li> <li>Strong administrative and organisational capabilities.</li> <li>Customer-oriented with excellent communication skills.</li> <li> <strong>Commercial and sales mindset</strong>, not afraid to follow up with customers or sales colleagues.</li> <li>Comfortable preparing and discussing commercial proposals.</li> <li>Strong attention to detail and ability to manage multiple customers and opportunities simultaneously.</li> <li>Proactive attitude and strong sense of ownership.</li> <li>Comfortable working across different portals and business systems.</li> <li>Able to combine <strong>administration, pre-sales and commercial follow-up</strong> in one role.</li> </ul> <p> <strong>Ideally familiar with:</strong> </p> <ul> <li>Microsoft Cloud Solution Provider (CSP)</li> <li>Microsoft Partner Center</li> <li>Microsoft 365 Admin Center</li> <li>Microsoft Azure portal</li> <li>CSP/distributor portals</li> <li>Microsoft licensing and subscriptions</li> <li>GDAP</li> <li> <p>Salesforce or another CRM platform</p></li></ul>

<p><b>Job Description:</b></p> <br> <p><b>About us:</b></p> <br> <p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p> <p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for an <b>Inside Sales Associate (French speaker)</b></p> <br> <p><b>What you will be doing at ARROW:</b></p> <ul> <li>Maintain sales records, update CRM data, and generate sales reports to track progress and provide insights for sales management,</li> <li>Become aware of the products and services sold by the company,</li> <li>Offer customers information on products and services,</li> <li>Assess customers' needs and offer them adapted solutions,</li> <li>Conduct Teams or phone meetings to demonstrate products or services, answer questions, and address objections.</li> </ul> <br> <p><b>What is in it for you?</b></p> <ul> <li>Full Permanent contract, Net salary &amp; bonus,</li> <li>Social advantage: CNSS, CIMR, Health insurance,</li> <li>Very good working atmosphere in a team of passionate collaborators,</li> <li>Work culture where you can make an impact,</li> <li>Working within an international organization, recognized worldwide in its sector.</li> </ul> <br> <p>#LI-NG1</p> <br> <p></p> <p></p> <b>Location:</b> MA-Casablanca, Morocco (Boulevard Al Quods)<p></p> <p></p> <b>Time Type:</b> Full time <p></p> <b>Job Category:</b> Sales<p><strong>Desired Candidate Profile</strong></p><ul> <li>Fluent level in <b>French (C1) &amp; (B2 level in English)</b></li> <li>Excellent written and oral communication skills,</li> <li>Great negotiation and sales skills</li> <li>Ability to work in teams and collaborate with other departments,</li> </ul>

<p>Job Title Account Manager Job Scope The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs. Main Duties and Responsibilities • Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team • Lead the partners relations in alignment with the company s management and strategy • Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory • Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities • Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers • Execute and supervise the entire sales cycle from quotation to collection • Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly • Generate sales for the entire product/service line in terms of long-term revenue and profitability • Develop and deliver accurate sales forecasts and market development reports in line with business objectives • Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary • Promote the company and its services within the Region.</p><p><strong>Desired Candidate Profile</strong></p><p>Position Requirements Education Bachelor s degree in Business Administration, Sales or any other related field. Experience 7+ years of relevant experience. #LI-DNI</p>

<p><br></p><p><b>What You'll Be Doing</b></p><ul><li>Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs.</li><li>Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand market share and grow our business.</li><li>Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes.</li><li>Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Coordinate with internal corporate resource groups to ensure customer satisfaction.</li><li>Be a team player by working collaboratively and synergistically with colleagues across Arrow. Demonstrated ability to influence and to interact at multiple levels of an organization.</li><li>Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders.</li><li>Maintain accounts by providing customer service on orders. Other maintenance tasks include tracking shipments, maintaining orders, managing backlog, expediting orders and troubleshooting. Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory.</li><li>Providing after-sales service by ensuring the products arrival at the customer location in a timely fashion.</li></ul><p><b>What s In It For You</b></p><ul><li>Very good working atmosphere in a team of passionate collaborators.</li><li>Work culture where you can make an impact.</li><li>Working within an international organization, recognized worldwide in its sector.</li><li>Competitive salary</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>2-year degree and 2 5 years of experience or High school graduate with equivalent related experience.</li><li>Previous experience in inside sales/sales</li><li><b>Fluent in English and</b><b>Dutch is a must</b></li><li>Strong written and verbal communication skills, capable of clearly conveying information through various channels.</li><li>Able to identify problems and all relevant issues in straightforward situations, assesses each using standard procedures and makes sound decisions.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a true Business Leader, reporting directly to the Group's Presidency, you have full responsibility for the subsidiary's P&amp;L and its growth.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Leadership &amp; P&amp;L: Manage all activities including New/Used Vehicle Sales, After-Sales, Spare Parts, Finance and guarantee profitability, revenue growth and market share;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Manufacturer Relations: To be the preferred contact for international manufacturers. To guarantee absolute compliance with standards, brand image, and qualitative and quantitative objectives;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3. Commercial Development &amp; Network: Define and deploy the commercial and marketing strategy, boost sales, structure and manage the distribution and branch network, develop showroom traffic and customer satisfaction [NPS];</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">4. Transformation &amp; Operational Excellence: Modernize the organization, digitize the customer journey, optimize After-Sales and PR processes, professionalize the teams;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5. Management: Lead, structure, and develop a team of 150+ employees. Embody the Group's values ​​of excellence, integrity, and performance.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Education: Bac+5 from a top business school / Engineering school / MBA;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Experience: 15+ years of experience in the Automotive industry, including significant successful experience as General Manager, Deputy General Manager, Branch Manager, Brand Director or Sales &amp; Network Director at an automotive importer/distributor or within a manufacturer;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- You have already established a complete automotive business unit [new vehicles, used vehicles, after-sales service, spare parts] with P&amp;L;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Strong culture of international brand management, manufacturer relations, network animation and service excellence;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Natural leadership, political acumen, strong results and business orientation, excellent ability to represent the Group to institutional partners;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Languages: Fluent French and English essential, Arabic is a plus;</font></font></p>

<p><br></p><p>Purpose </p> <p> Build and run the Partner Enablement Team, own the partner onboarding programme end to end, and be the single voice of partners towards Product Management. </p> <br> <p> Key Responsibilities </p> <ul> <li> <b> Qualify partners:</b> assess readiness, conduct discovery calls, and identify high-potential opportunities for Arrow sales. </li> <li> <b> Deliver demos:</b> run standard product demonstrations and support advanced demos with sales teams. </li> <li> <b> Configure &amp; onboard:</b> guide partners through setup, data imports, users, pipelines, quotes, and catalog configuration. </li> <li> <b> Train users:</b> deliver sales and admin training sessions, webinars, and Q&amp;A workshops. </li> <li> <b> Drive adoption:</b> conduct regular follow-ups, monitor engagement, and re-activate inactive partners. </li> <li> <b> Capture feedback:</b> log product requests, bugs, and enhancement ideas; contribute to FAQs and knowledge content. </li> <li> <b> Collaborate internally:</b> work closely with Sales and the Integration Support Specialist on CRM-related projects. </li> </ul> <br> <p> Success Measures </p> <ul> <li> 80%+ of partners configured within 30 days. </li> <li> 60%+ active partner adoption by Day 30. </li> <li> Minimum 2 trained sales users per partner. </li> <li> All product requests tracked and answered within 5 business days. </li> <li> Training satisfaction score of 4/5 or higher. </li> </ul> <br> <p>What s In It for You </p> <ul> <li> A full-time permanent role within a globally recognized IT leader. </li> <li> The chance to work on strategic, high-impact programs. </li> <li> A dynamic international environment, collaborating with teams across EMEA and North America. </li> <li> Opportunities for career growth and professional development in cloud and project management. </li> <li> A culture that values innovation, collaboration, and continuous improvement. </li> <li> Full Permanent contract, </li> <li> Social advantages: CNSS, CIMR, Health insurance. </li> </ul> <br> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul> <li> 3-6 years' experience in Customer Success, Onboarding, Pre-Sales, Training, or Channel Enablement within SaaS or IT. </li> <li> Strong presentation and training skills. </li> <li> Experience with CRM platforms such as Salesforce, Dynamics, or HubSpot. </li> <li> Comfortable with data imports and basic system configuration. </li> <li> Fluent English and French; internal Arrow candidates with channel or ArrowSphere experience strongly encouraged. </li> </ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of its team expansion, our client is seeking a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Group of Agencies/Agency Group Director.</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> The position is based in Casablanca.</font></font></p> <p> <strong>Mission : </strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement the bank's commercial strategy at the group level.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To decline and manage the group's commercial objectives</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To structure, lead and develop the agencies under his supervision</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the commercial promotion of the group in coordination with the sales promoters</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Providing operational support to agencies on a daily basis</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure a thorough understanding of the group's catchment area</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organizational and priority management skills</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Project Management</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sales analysis</font></font></li> <li>Plan d'actions commercial </li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sales prospecting</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer Relationship Management</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Setting objectives</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Internal/external customer focus</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sales promotion</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analysis and monitoring of projected action plans</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding of national and international laws relating to the fight against corruption</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Awareness of the consequences of corruption on individuals, organizations and society as a whole</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to effectively communicate concerns related to corruption</font></font></li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Higher education (Bac+5) in Banking, Finance, Management, Commerce, Business Administration or equivalent.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience of at least 8-12 years in the banking sector, including significant experience in managing branches or multiple banking outlets.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in sales management, team leadership and client portfolio development.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong skills in management, leadership and team support.</font></font></li> </ul>

<p><br></p> <p> <b>ABOUT THE ROLE</b> </p> <p>Customer Service Associate is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load. From order load the Customer Service Associate takes care of backlog management actions through to invoice and delivery of parts to nominated customers. Customer Service Associate also manage customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.</p><br> <p>Customer Service Associate at Arrow is responsible for:</p><br> <ul> <li>Order to Invoice process</li> <li>Communication with Customers, Suppliers and delivering after-sales service for Business Customers (telephone, mail)</li> <li>Order Management</li> <li>Managing and handling of all relevant backlog alerts</li> <li>Managing and responding to all requested customer backlog changes</li> <li>Close cooperation with other departments like Sales, Asset and Logistics</li> <li>Driving On-Time-Delivery performance in line with customer and company goals</li> <li>Generating customer satisfaction</li> <li>Driving efficiency</li> </ul> <p> <br> <br> <br> </p> <p> <b>A FEW THINGS YOU ARE AN EXPERT AT</b> </p> <ul> <li>English on C1 level </li> <li>Good knowledge of MS office</li> <li>Customer Service experience (might be also sales)</li> <li>Accountability</li> <li>Communication and coordination skills</li> <li>Customer oriented attitude</li> <li>Team player</li> </ul><br><p><strong>Desired Candidate Profile</strong></p><ul> <li>English on C1 level </li> <li>Good knowledge of MS office</li> <li>Customer Service experience (might be also sales)</li> <li>Accountability</li> <li>Communication and coordination skills</li> <li>Customer oriented attitude</li> <li>Team player</li> </ul>

<p>Principal Accountabilities Through primarily telephone interaction, this sales professional will support an account portfolio of valued customers to locate and secure the right products or services for their specific needs. Occasionally working with the Field Sales Representative, supplier partners, engineers, and other internal Arrow resources, the Account Specialist is to offer exemplary customer service and product knowledge expertise with an aim to expand marketshare, and grow our business. Daily activities of the role include, but are not limited to: Quote Bill of Materials (BOM) and ensure that registered pricing is reflected in all quotes. Systematically manage own assigned portfolio by taking proactive and regular actions related to sales and the administration of the account. Understand the Distributor Total Available Market (DTAM); Coordinate with internal corporate resource groups to ensure customer satisfaction. Be a team player by working collaboratively and synergistically with colleagues across Arrow. Demonstrated ability to influence and to interact at multiple levels of an organization. Identifying new sales opportunities by working with buyers and engineers to provide quotes, technical support and data sheets, and by placing purchase orders. Maintain accounts by providing customer service on orders. Other maintenance tasks include: tracking shipments, maintaining orders, managing backlog, expediting orders and trouble-shooting. Strategically manage assigned portfolio through competition analysis, research and profiling and interaction with engineers, ADRs, FSRs, and other Arrow resources within own territory. Providing after-sales service by ensuring the products arrival at the customer location in a timely fashion. Manage and sell to assigned accounts in assigned territory. Quote to customer specifications and needs on Arrow's entire line card. This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.</p> <p>Job Complexity Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience Completes work under moderate supervision Likely to act as an informal resource for colleagues with less experience Identifies key issues and patterns from partial/conflicting data Takes a broad perspective to problems and spots new, less obvious solutions</p><p><strong>Desired Candidate Profile</strong></p><p>Experience / Education Typically requires a 2 year degree and 3 5 years of experience or High school graduate with equivalent related experience. May require specific certifications.</p>

<p><b>Your Key Responsibilities</b></p> <ul> <li> <p>Provide telephone support and professional advice to customers.</p> </li> <li> <p>Work closely with the external sales team, Logistics, Planning and Credit Control departments.</p> </li> <li> <p>Prepare commercial offers and assist with order reception, processing and follow-up.</p> </li> <li> <p>Ensure smooth and effective daily communication with customers via email and telephone.</p> </li> <li> <p>Support the Sales team in maintaining strong customer relationships and ensuring customer satisfaction.</p> </li> </ul><p><strong>Desired Candidate Profile</strong></p><p>What We Are Looking For</p> <p>The ideal candidate is business-oriented, highly organised, reliable and proactive, with a genuine interest in industrial environments.</p> <p> <strong>Your profile should include:</strong> </p> <ul> <li> <p>Excellent command of English and French. </p> </li> <li> <p>Good understanding of sales principles and customer service.</p> </li> <li> <p>Good command of Microsoft Office tools. </p> </li> <li> <p>Strong communication and interpersonal skills.</p> </li> <li> <p>High level of motivation, commitment and reliability.</p> </li> <li> <p>Ability to work independently and manage priorities effectively.</p> </li> <li> <p>Previous experience in a sales or customer service environment is preferred.</p> </li> </ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Sales Back Office Specialist will be primarily responsible for providing operational and administrative support to the sales team, allowing sales representatives to focus more on customer relationships. Reporting to the Sales Manager, their main daily activities will include: Receiving, qualifying, and processing customer requests for information and quotes; preparing bids for responses to received tenders with the operational teams; ensuring the regular updating of tools (dashboards, CRM, SAP); managing the order intake process; producing reports in accordance with management requests; and contributing to the improvement and standardization of processes.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum Bachelor's degree (Bac+3) or Master's degree (Bac+5) in business, management, or a technical field; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">professional experience required; knowledge of the engineering services sector would be an asset; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">excellent interpersonal skills, customer service orientation, and active listening; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">team spirit and strong adaptability; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">excellent command of French and English, both written and spoken.</font></font></p>

<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Services&amp;offices business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Workplace &amp; Services customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with companies, office decision-makers, facility managers, service providers and other key stakeholders. Identify, qualify and develop new business opportunities and maintain a healthy sales pipeline. Understand customer needs, workplace requirements, business challenges, project specifications and buying processes, and translate them into relevant IKEA opportunities. Lead customer opportunities from initial contact through needs assessment, solution development, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver relevant IKEA solutions. Grow existing accounts through repeat business, cross-selling and identification of additional workplace or customer needs. Manage the sales pipeline and follow up sales, conversion, profitability and agreed IKEA for Business KPIs. Build market knowledge by following workplace trends, business developments, competitors and emerging opportunities. Share customer and market insights to improve the IKEA for Business offer, customer experience and ways of working.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Knowledge Workplace and services sector, customer landscape and business opportunities. B2B sales, Key Account Management and business development. Solution selling and translating customer needs into relevant IKEA solutions. Good understanding of the value of functionality, form, quality, sustainability and affordability. Commercial principles including sales, profitability, pricing and pipeline management. Moroccan workplace and services market, including key players, decision-makers and business dynamics.</p><h2>Motivation</h2><p>Passionate about people, business and IKEA. Driven by understanding how people and businesses work and creating solutions that add value. Energised by building relationships, networks and new business opportunities. Motivated by making the IKEA offer relevant, accessible and affordable for business customers. Entrepreneurial, proactive and comfortable taking ownership. Curious and motivated by learning from customers, workplaces and the market. Driven to achieve results in line with IKEA values. Enjoys working through collaboration and achieving results without formal authority.</p><h2>Capabilities</h2><p>Understands the customer s business and puts their needs at the centre. Is self-starting and proactive, taking initiative and creating opportunities without waiting for direction. Drives profitable growth while balancing customer value and IKEA goals. Builds trust and long-term customer relationships. Connects customer needs with simple, relevant and affordable IKEA solutions. Influences stakeholders and moves opportunities forward without formal authority. Connects people, functions and IKEA capabilities around the customer. Challenges complexity and finds better ways of working. Uses customer and market insights to identify new opportunities. Takes ownership, acts with urgency and delivers results.</p><h2>Ideal experience &amp; education</h2><ul><li>Bachelor s degree or equivalent in Business, Sales, Marketing, Business Administration, Facility Management, or a related field.</li><li>5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Workplace, Office or Services sector.</li><li>Proven experience working with companies, corporate offices, service providers, facility management companies or similar businesses.</li><li>Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Experience managing complex sales cycles, projects and multiple customer stakeholders.</li><li>Strong understanding of the Moroccan workplace and services market, including key players, decision-makers and business dynamics.</li><li>Proven experience in solution selling, negotiation and pipeline management.</li><li>Strong digital skills and experience using CRM and sales management tools.</li><li>Fluent in French and English.</li><li>Willingness and ability to travel to customers and business locations as required.</li></ul>

<p>Position: Sales Operations Associate Job Description: Sales Operations Associate Position Overview: The Sales Operations Associate, specifically within the Customer Experience Team, executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance. Key Responsibilities: Support to Sales and Operations Account Managers Order Management: Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system, ensuring alignment with customer delivery expectations and vendor availability. Respond to inquiries regarding order status and resolve customer order difficulties. May manage customer quote activities in line with specific strategies and quoting processes. Backlog Management: Maintain control of the open backlog of orders, from entry through production, delivery and invoicing. Service Delivery: Meet established Service Level Agreements (SLAs). Compliance &amp; Collaboration: Ensure adherence to policies and regulations while working with account managers, supply chain, integration facility, RMA and other Arrow teams</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications: Education: Degree in Business, Administration, Supply Chain, Logistics, or a related field. Experience: 1 3 years in sales operations or customer service (product-based industry preferred). Technical Skills: Hands-on experience with ERP systems and proficiency in Microsoft Excel Languages: High level of English (written and oral). Key Competencies: Communication efficiency Detail-Oriented: Precision in data entry and complex problem-solving. Resilient: Ability to remain professional under pressure and handle sensitive requests. Adaptable: Comfortable in a fast-paced environment with evolving tools and priorities. Proactive: Strong ability to prioritize urgent tasks and meet strict deadlines.</p>

<p><strong>Position: Sales operations associate</strong></p> <p><strong>Job Description: Sales Operations Associate</strong></p> <p><strong>Position Overview:</strong> The Sales Operations Associate, specifically within the Customer Experience Team, executes daily operational tasks within a global environment. The role focuses on order processing, backlog management, and cross-functional collaboration to ensure customer satisfaction and policy compliance.</p> <p><strong>Key Responsibilities:</strong></p> <ul> <li>Support to Sales and Operations Account Managers</li> <li><strong>Order Management:</strong> Process customer orders by verifying PO accuracy (pricing, specs, terms) and resolving discrepancies. Manage the full order lifecycle within the ERP system, ensuring alignment with customer delivery expectations and vendor availability. Respond to inquiries regarding order status and resolve customer order difficulties. May manage customer quote activities in line with specific strategies and quoting processes.</li> <li><strong>Backlog Management:</strong> Maintain control of the open backlog of orders, from entry through production, delivery and invoicing.</li> <li><strong>Service Delivery:</strong> Meet established Service Level Agreements (SLAs).</li> <li><strong>Compliance &amp; Collaboration:</strong> Ensure adherence to policies and regulations while working with account managers, supply chain, integration facility, RMA and other Arrow teams</li> </ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications:</strong></p> <ul> <li><strong>Education:</strong> Degree in Business, Administration, Supply Chain, Logistics, or a related field.</li> <li><strong>Experience:</strong> 1 3 years in sales operations or customer service (product-based industry preferred).</li> <li><strong>Technical Skills:</strong> Hands-on experience with ERP systems and proficiency in Microsoft Excel</li> <li><strong>Languages:</strong> High level of English (written and oral).</li> </ul> <p><strong>Key Competencies:</strong></p> <ul> <li>Communication efficiency</li> <li><strong>Detail-Oriented:</strong> Precision in data entry and complex problem-solving.</li> <li><strong>Resilient:</strong> Ability to remain professional under pressure and handle sensitive requests.</li> <li><strong>Adaptable:</strong> Comfortable in a fast-paced environment with evolving tools and priorities.</li> <li><strong>Proactive:</strong> Strong ability to prioritize urgent tasks and meet strict deadlines.</li> </ul>

<p>Job Title Account Manager - Juniper Networks Job Scope The Account Manager is accountable for driving revenue growth and market development for the Juniper Networks portfolio across the assigned territory. The role develops territory and account strategies, builds strong customer and channel relationships, and drives enterprise and service provider opportunities through the full sales cycle. The Account Manager is responsible for positioning Juniper s AI-Native Networking solutions, including Mist AI and Marvis, wired and wireless networking, WAN/SD-WAN, security, data center, routing and switching solutions, while coordinating with Juniper and partner resources to maximize customer value, sales performance and long-term growth.</p><h4><b><br></b></h4><h4><b>Main Duties and Responsibilities</b></h4><ul><li>Define and execute territory, account and opportunity plans across assigned region, in alignment with business objectives and management direction</li><li>Plan and prioritize regular customer and partner engagement across the assigned markets, balancing coverage, pipeline development and strategic account activity across the region.</li><li>Develop and lead strategic relationships with channel partners, including resellers, managed service providers, distributors and strategic alliances, in line with the Juniper Partner Advantage (JPA) model</li><li>Develop and maintain relationships with new and existing enterprise, service provider and strategic customers to expand Juniper business and create new opportunities in the assigned territory</li><li>Build and maintain a strong customer and partner pipeline, analyze sales performance and whitespace opportunities, and use CRM data and account metrics to prioritize growth activities</li><li>Identify customer business and technical requirements through market intelligence, account planning and regular engagement with customers and partners, translating those requirements into relevant Juniper networking solutions</li><li>Manage and coordinate the end-to-end sales cycle, from opportunity qualification, solution positioning and proposal/quotation through negotiation, order execution and commercial closure</li><li>Monitor commercial performance, deal status, contracts, renewals and payment-related matters, coordinating with internal teams and partners to resolve issues and protect business outcomes</li><li>Deliver sustainable revenue growth and profitability across the assigned Juniper portfolio by expanding strategic accounts, developing new customers and increasing adoption of relevant software, hardware and services</li><li>Develop accurate sales forecasts, pipeline reviews, account plans and market development reports, highlighting risks, opportunities and required actions</li><li>Plan and execute customer- and partner-facing demand-generation, enablement and marketing activities in cooperation with Juniper marketing and channel teams, and measure their effectiveness</li><li>Act as a Juniper Networks ambassador within the region, strengthening market awareness, customer confidence and partner engagement across the portfolio</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Position Requirements Education Bachelor s degree in Business Administration, Sales or any other related field.</p><p>Experience</p><ul><li>5 to 7 years of relevant experience in enterprise technology, networking, IT infrastructure, channel sales or a related B2B environment; experience managing multi-country territories and selling through partners is strongly preferred.</li></ul><p>#LI-SK</p>

<p><br></p><p><strong>Job Summary</strong><br> This role is responsible for utilizing consultative selling techniques to align the organization s offerings with the customer requirements leveraging technical expertise. The role gathers detailed requirements, designs customized solutions and collaborates with internal teams to ensure a smooth transition from presales to post-sales. The role delivers product demonstrations, and addresses technical concerns, simultaneously improving technical expertise and skills for improved client interactions.<br><br><strong>Responsibilities</strong><br> Develops an understanding of the technical aspects of products or solutions being offered including architecture, integration capabilities, and customization options.<br> Gathers detailed technical requirements and supports in designing tailored solutions that address the specific needs of the customer.<br> Works closely with various internal teams such as product development, engineering, and support to ensure a smooth transition from the presales phase to the post-sales phase.<br> Delivers compelling and technically sound product demonstrations and presentations to potential customers highlighting relevant use cases for the customers.<br> Analyzes the strengths and weaknesses of competing products or solutions and provides insights to the sales team to position the organization s products effectively.<br> Addresses any technical objections or concerns raised by customers and provides clear explanations or solutions to overcome the objections.<br> Contributes to the creation of technical documentation, such as case studies, and technical specifications, to help customers understand the technical aspects and benefits of the product.<br> Communicates insights related to the technical products to showcase the suitability of solutions to the client s business needs in an easy-to-understand manner.<br> Participates in training sessions to continuously improve expertise to effectively address customer inquiries and challenges.<br><br><strong>Education &amp; Experience</strong> Recommended<br> Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.<br> Typically has 2-4 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with little or no work experience.<br><br><strong>Preferred Certifications</strong><br>NA<br><br><strong>Knowledge &amp; Skills</strong><br> Amazon Web Services<br> Application Programming Interface (API)<br> Cloud Computing<br> Cloud Services<br> Computer Science<br> Customer Success Management<br> Demonstration Skills<br> Enterprise Application Software<br> Extract Transform Load (ETL)<br> IT Infrastructure<br> Microsoft Azure<br> New Product Development<br> Presales<br> Product Management<br> Request For Proposal<br> Sales Process<br> Sales Prospecting<br> SAS (Software)<br> Software As A Service (SaaS)<br> Virtualization<br><br><strong>Cross-Org Skills</strong><br> Effective Communication<br> Results Orientation<br> Learning Agility<br> Digital Fluency<br> Customer Centricity</p><p><strong>Desired Candidate Profile</strong></p>Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.<br>Typically has 2-4 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with little or no work experience.

<p><br></p> <p> <b> Purpose: </b>reporting to the National Sales Manager, the Key account specialist role is a key link between the company and the healthcare professionals. The Sales representative is responsible for promoting registered product or group of products in highly specialized therapeutic area. The Sales representative deals with a variety of customers including physicians, pharmacists, and other important stakeholders in public and private. </p> <br> <p> <b> You will be responsible for:</b> </p> <br> <p> <b> Maximizes sales of products and increases market share of these products:</b> </p> <ul> <li> Achieves sales targets in the designated territory while meeting all Company s HCC requirements. </li> <li> Maintains accurate coverage of designated territory and ensure full compliance with CRM reporting requirements, in line with Company policy guidelines. </li> <li> Conducts customer segmentation in line with the Company s guidelines to ensure target customers are approached with the optimal tools &amp; frequency and provided with best-in-class customer service. </li> <li> Maintains the customer database up to date to ensure full understanding of customer needs to be able to timely fulfil them. </li> </ul> <br> <p> <b> Maintains excellent on-going knowledge of disease areas, product and competitors:</b> </p> <ul> <li> Keeps up to date with the latest products information &amp; clinical data provided by the company. </li> <li> Present and discuss this data with healthcare professionals during face-to-face meetings and/or group presentations. </li> <li> Maintain knowledge of new developments in the healthcare system anticipating potential opportunities and risks on the business and adapt strategy accordingly to help in shaping the healthcare environment </li> </ul> <br> <p> <b> Supports the Brand Strategy and identifies and action new opportunities which will drive business :</b> </p> <ul> <li> Conducts ongoing market analysis including Market, Competitive, and Business Intelligence. </li> <li> Understands customers and market insights to ensure achievement of short-term and long-term business objectives. </li> <li> Collaborates with different functions in a teamwork spirit : </li> <li> Optimize the results in a timely manner and be open to feedback and suggestions in order to increase market penetration. </li> <li> Interacts with sales manager and product manager on a continuous basis to share information and come out with the best solutions whenever common issues are raised. </li> </ul> <br> <p> <b> Develops and enhances the contact network with Leading Specialists and KOLs :</b> </p> <ul> <li> Builds sustainable positive relationships with target HCPs and different stakeholders. </li> <li> Helps in organizing promotional and educational group meetings, symposia and conferences for doctors and other medical staff. </li> <li> Report Adverse Events and product quality complaints as per J&amp;J Pharmacovigilance guidelines on timely basis. </li> </ul> <p> <b> </b> </p> <p> <b> Comply with local laws &amp; HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy on Business Conduct (PBC).</b> </p> <p> <b> </b> </p> <p> 1. Ensure safety reporting requirements (timely AE/PQC reporting) as set out in company policies and SOPs (Standard Operating Procedures) are met and, where applicable, appropriately managed when planning projects, developing materials, executing projects, and contracting vendors </p> <p> 2. Ensure HCC and legal requirements (Fair Market Value, Transfer of Value rules, Promotional Materials rules) are fully understood, appropriately managed and, where applicable, complied when planning projects, developing materials, executing projects, and contracting vendors </p> <p> <b> </b> </p> <p> <b> Main Interactions: </b> </p> <p> <b> Internal</b>: </p> <p> o Sales Manager </p> <p> o Product manager </p> <p> o BUM </p> <p> o MSL </p> <p> o Market Access Manager </p> <p> <b> External</b>: </p> <p> o The different actors of the health pathway for the therapeutic areas under his/her responsibility. </p> <p> o Healthcare professionals </p> <p> o Medical structures public and private </p> <br> <p> <b> Required:</b> </p> <ul> <li> Education: BAC+2 </li> <li> Years of Experience: minimum 3 Year-experience in pharmaceutical sales (specialty care). </li> <li> Preferred experience in HEMATOLOGY </li> <li> Language: French-Arabic. </li> <li> Location: RABAT. </li> <li> Plan, organize and manage own workload to ensure contribution to the company s regular reporting process is achieved in a timely and accurate manner. </li> <li> Careful monitoring on actions. </li> <li> Good communication skills. </li> <li> Customer focus (internal and external). </li> <li> Ability to work with complex tasks. </li> <li> Capable of delivering compliance and understanding SOP s to support teams in consolidating appropriate documentation of activities. </li> <li> Organizational awareness with high level of discipline &amp; rigor. </li> <li> High level of integrity. </li> <li> Communicating and collaborating. </li> <li> Interpersonal skills. </li> </ul> <p> <i> </i> </p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li> Education: BAC+2 </li><li> Years of Experience: minimum 3 Year-experience in pharmaceutical sales (specialty care). </li><li> Preferred experience in HEMATOLOGY </li><li> Language: French-Arabic. </li><li> Location: RABAT. </li><li> Plan, organize and manage own workload to ensure contribution to the company s regular reporting process is achieved in a timely and accurate manner. </li><li> Careful monitoring on actions. </li><li> Good communication skills. </li><li> Customer focus (internal and external). </li><li> Ability to work with complex tasks. </li><li> Capable of delivering compliance and understanding SOP s to support teams in consolidating appropriate documentation of activities. </li><li> Organizational awareness with high level of discipline &amp; rigor. </li><li> High level of integrity. </li><li> Communicating and collaborating. </li><li> Interpersonal skills. </li></ul>