Sales Jobs - Casablanca Morocco
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Epiroc Morocco is recruiting a Service Planner (M/F). Job Description: The Service Planner provides assistance and support for the smooth operation of the company's After-Sales Service. The Service Planner coordinates the scheduling of technician interventions based on customer needs and manages the logistics related to these interventions. They follow customer requests throughout the entire process and respond to customer requests (internal and external) concerning after-sales service, perform administrative data entry for the department, and collaborate closely with the After-Sales Service Manager to ensure the smooth operation of the service. Your main responsibilities are as follows: Logistical management of technician interventions:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the creation, monitoring and dissemination of information regarding the intervention schedule of technicians based on emergencies, technician availability and regulatory constraints in terms of working time.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Open and manage work orders, including ordering parts requested by the After-Sales Service and/or Technical Manager.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the analysis of the service's workload plan and make proposals for actions to ensure full employment or adherence to deadlines.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Finalize the monthly closings validated by the after-sales service manager.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the supply of necessary parts on construction sites to enable technicians to carry out their work.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide logistical support and monitoring to the technicians.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure timely scheduling of contracted service orders; maintain up-to-date schedules in the intervention planning and management tool. Serve as the interface with clients for information and follow-up.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure that maintenance operations under contract are planned at least one month in advance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the supply of parts necessary for interventions (coordination with the Logistics department).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure that technicians are properly equipped so that they can operate efficiently.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the interface with technical suppliers for billable services, a service order</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In close collaboration with the after-sales service manager, ensure the monitoring/management of the technicians' activity.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure the administrative follow-up of operations within the framework of contracts.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring the management and monitoring of the Epiroc/competitor machine fleet: updating machine data, locations, ownership, administrative management of customer requests and interventions:</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Receive and direct customer service requests between the various contacts within the Service.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare quotes and recommendations for clients</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Track technicians' hours in the computer system</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a minimum of a Bachelor's degree (or equivalent) in electromechanical engineering/maintenance and after-sales service or scheduling, supplemented by a minimum of 3-5 years of experience in a similar role. You have a good understanding of mining and construction equipment, as well as this sector of activity. The position requires a good command of English and proficiency in Microsoft Office. A valid driver's license is a prerequisite. Essential skills for the position:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A knack for contact and a sense of customer service.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of listening and communication,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, organizational skills, and the ability to anticipate.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proposition strength</font></font></li></ul>
<div><span style="font-size: 11px;"><b>YOUR MISSION </b></span></div><div><span style="font-size: 11px;"><br></span></div><div><span style="font-size: 11px;">As an Account Manager, you are responsible for developing and retaining a client portfolio by offering services tailored to their needs. You will prospect for new clients, identify business opportunities, and develop technical and commercial proposals adapted to the technical, economic, and regulatory requirements of projects.</span></div><div><span style="font-size: 11px;">You will ensure the profitability of services, adherence to contractual commitments, and client satisfaction, while contributing to the company's market share growth.</span></div><div><span style="font-size: 11px;">Your main responsibilities include</span></div><div><span style="font-size: 11px;">: 1. Prospecting and Business Development:</span></div><div><span style="font-size: 11px;">Deploy prospecting activities within your assigned geographic area to acquire new clients.</span></div><div><span style="font-size: 11px;">Assess market needs and identify business development opportunities.</span></div><div><span style="font-size: 11px;">Conduct competitive intelligence to anticipate market trends.</span></div><div><span style="font-size: 11px;">Propose and implement specific sales actions to develop market share, in accordance with the company's strategy and policy.</span></div><div><span style="font-size: 11px;">2. Development of Technical and Commercial Proposals:</span></div><div><span style="font-size: 11px;">Analyze client needs and expectations and organize technical site visits.</span></div><div><span style="font-size: 11px;">Develop technical and commercial offers tailored to identified needs.</span></div><div><span style="font-size: 11px;">Draft technical proposals and participate in defining the most appropriate services.</span></div><div><span style="font-size: 11px;">Study and negotiate the technical conditions, deadlines, and costs of project implementation.</span></div><div><span style="font-size: 11px;">Raise client awareness of safety requirements, regulatory provisions, and environmental issues.</span></div><div><span style="font-size: 11px;">Ensure the profitability of offers and apply the pricing policy defined by the company.</span></div><div><span style="font-size: 11px;">3. Client Relationship Management and Loyalty</span></div><div><span style="font-size: 11px;">Develop the volume of services and expand the client portfolio while guaranteeing the profitability of activities.</span></div><div><span style="font-size: 11px;">Monitor contracts and ensure compliance with commitments made to clients.</span></div><div><span style="font-size: 11px;">Collect and analyze client satisfaction levels.</span></div><div><span style="font-size: 11px;">Define and implement customer loyalty and contract renewal initiatives.</span></div><div><span style="font-size: 11px;">Analyze sales per client to identify areas for improvement and development opportunities.</span></div><div><span style="font-size: 11px;">YOUR PROFILE</span></div><div><span style="font-size: 11px;">Education and Experience</span></div><div><span style="font-size: 11px;">You hold a Master's degree (Bac+5 level), ideally from a business school, engineering school, or equivalent program.</span></div><div><span style="font-size: 11px;">Candidates must have at least 8 years of professional experience in a sales or technical sales role, ideally in the construction or waste management sectors.</span></div><div><span style="font-size: 11px;">Required skills and abilities</span></div><div><span style="font-size: 11px;">Proficiency in sales techniques, business development, and negotiation.</span></div><div><span style="font-size: 11px;">Strong ability to analyze customer needs and develop technical and commercial proposals.</span></div><div><span style="font-size: 11px;">Proficient in Microsoft Office Suite, particularly Word, Excel, and PowerPoint.</span></div><div><span style="font-size: 11px;">Excellent written communication skills in French.</span></div><div><span style="font-size: 11px;">Strong results-oriented and capable of achieving sales targets.</span></div><div><span style="font-size: 11px;">Excellent interpersonal skills, customer service focus, and consultative abilities, especially in the environmental sector.</span></div><div><span style="font-size: 11px;">Autonomous, proactive, rigorous, and organized.</span></div><div><span style="font-size: 11px;">Excellent presentation skills and ability to develop long-term business relationships.</span></div><div><span style="font-size: 11px;">Willingness to travel throughout the Kingdom, with frequent travel.</span></div><div><span style="font-size: 11px;">Valid driver's license (category B).</span></div>
<p>Position: Inside Sales Manager Job Description: About US : Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, Arrow ECS is strengthening its teams and is looking for a Sales Manager. Key Responsibilities Lead, coach, and develop a team of Inside Sales Representatives managing renewals and expansion opportunities. Set clear KPIs and individual action plans, monitor performance and drive accountability. Ensure timely and accurate execution of the renewals process. Drive proactive engagement with end users and close collaboration with partners to secure renewals and reduce churn. Own forecasting accuracy, pipeline visibility, and renewal risk management. Launch renewal, churn-reduction, and upsell initiatives to achieve targets. Provide regular reporting on renewals, churn, pipeline health, and key risks using standard tools and processes. Act as the central point of coordination between partners and customers to ensure smooth renewal execution. Develop and execute territory and business plans aligned with regional objectives. Maintain strong market and competitive knowledge, using insights to articulate value propositions. Ensure CRM accuracy, opportunity tracking, and structured stakeholder communication. Collaborate cross-functionally with Sales, Customer Success, Product, and Marketing teams.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Skills & Qualifications Proven experience as an Inside Sales Manager, Renewals Manager, or similar leadership role in tech/SaaS. Strong understanding of partner-led business models, pricing structures, and subscription/renewal cycles. Solid expertise in territory management, account planning, and competitive analysis Strong leadership and coaching skills in a performance-driven environment. Excellent communication, negotiation, and relationship-building skills. Proficiency with CRM tools (Salesforce or equivalent). Fluent in English and French (German, Italian, or Spanish highly desirable).</p>
<div><div><div><div><br></div></div></div></div><div><div><div><div><div><p> The Channel Sales Manager is responsible for the Lenovo relationship within the assigned partner segment and leads with all account management requirements. The purpose of the role is to develop the Lenovo Business by aligning goals and strategies with those of the Partner to jointly grow a profitable computing business.</p> <p> <br> <strong> <span>These are your detailed responsibilities:<br> </span></strong> </p> <ul> <li> <span>Deploying and monitoring our Channel Program</span> </li> <li> <span>Driving strategic engagement with the Partners to maximize sales and market share</span> </li> <li> <span>Building strong relationships with the channel and promoting Lenovo End to End solutions focusing on IDG (PC, Smart Devices, Visuals, Services)</span> </li> <li> <span>Creating Sales Funnels and managing the Sales Pipeline with Channel Partners</span> </li> <li> <span>Executing on joint business plans and managing quarterly sales activities through channel partners</span> </li> <li> <span>Establishing professional working relationships (up to the executive level) with partners, focusing on owners and decision makers</span> </li> </ul> <div> <br> </div> <p> <strong>What you bring:</strong> </p> <ul> <li> <div> <span>5+ years of experience Account Management</span> </div> </li> <li> <div> <span>University degree preferred (Business Management/Marketing)</span> </div> </li> <li> <div> <span>Understanding of the IT industry, competing vendors, and the channel</span> </div> </li> <li> <div> <span>Relationship management and influencing skills</span> </div> </li> <li> <div> <span>Ability to present, Power point and Excel knowledge</span> </div> </li> </ul> <br> <strong> <span>What We Will Offer You:</span></strong> </div> <div> <div> <ul> <li> <div> <span> <span>An open and stimulating environment within one of the most forward-thinking IT companies</span> </span></div> </li> <li> <div> <span> Flat structures and fast decision-making processes</span> </div> </li> <li> <div> <span>A modern and flexible way of working to combine personal and professional life, working from home</span> </div> </li> <li> <div> <span>An international team with a high focus on Gender Diversity</span> </div> </li> <li> <div> <span>Attractive compensation package</span> </div> </li> </ul> <br> We are looking forward to discussing this position with you soon!<br> </div> <br> </div>
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<div> <em>We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.</em> </div>
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<div><div><br> </div>Lenovo's presence across META is experiencing significant growth, and we're looking for a driven, entrepreneurial sales professional to help accelerate our expansion across Morocco.<div> <br> </div> <div> <p>As a Client Account Manager, you will develop and expand relationships with enterprise customers across Morocco, helping them address complex business challenges end-to-end through Lenovo's solutions portfolio. Working as a trusted advisor, you'll identify new opportunities, drive revenue growth, and deliver solutions that enable customers to modernize, scale, and innovate.</p> <br> <p> <strong>What You Bring</strong> </p> <ul> <li>Proven experience in enterprise technology sales, account management, or business development in Morocco. (Algeria and Tunisia markets are an advantage)</li> <li>Strong understanding of data center, hybrid cloud, storage, server, networking, and holistic infrastructure solutions.</li> <li>Demonstrated ability to develop strategic customer relationships and influence decision-makers at multiple levels.</li> <li>Track record of achieving or exceeding revenue and growth targets.</li> <li>Experience navigating complex sales cycles and managing multiple stakeholders.</li> <li>Strong commercial, negotiation, and presentation skills.</li> <li>Ability to identify market opportunities and translate customer needs into business outcomes.</li> <li>Fluency in English, French, and Arabic is highly desirable.</li> </ul> <br> <p> <strong>What Makes You Successful</strong> </p> <ul> <li>8-10+ years of experience driving enterprise technology sales, account growth, or business development within the IT industry.</li> <li>A proven track record of meeting or exceeding quarterly and annual revenue targets.</li> <li>Experience managing strategic enterprise customers and influencing senior stakeholders across both business and technical functions ideally within banking, telcos. (Public sector is an advantage)</li> <li>Strong knowledge of infrastructure solutions, including servers, storage, hybrid cloud, virtualization, or data center technologies.</li> <li>Success navigating complex, multi-stakeholder sales cycles from opportunity identification through deal closure.</li> <li>Ability to develop account strategies that drive customer growth, deepen partnerships, and create long-term business value.</li> <li>Strong commercial acumen, negotiation skills, and a consultative approach to solving customer challenges.</li> <li>Professional fluency in Arabic, English, and French with the ability to communicate confidently at all levels of an organization.</li> </ul> <div><br></div></div></div><div><div><div><div><div> </div>
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<p>Engage with inbound and outbound MQLs through calls, emails, and social outreach to assess interest, needs, and buying intent Qualify leads based on defined criteria (budget, authority, need, timeline) and convert them into SQLs for the sales team Collaborate closely with marketing to provide feedback on lead quality, campaign performance, and targeting Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce, Dynamics) Nurture leads through the early stages of the sales funnel to build a strong and consistent pipeline Identify upsell and cross-sell opportunities within existing accounts when relevant Meet and exceed KPIs related to lead conversion rates, pipeline generation, and activity levels Stay informed on IT products, solutions, and market trends to effectively position offerings</p><p>Time Type: Full time Job Category: Sales</p>
<p>Drive service sales and business development across key markets such as Utilities, Power Generation, Oil & Gas, EPCs, and Industrial sectors. Identify and pursue new opportunities, leading the full sales cycle from prospecting to contract closure. Build strong customer relationships by understanding business drivers and aligning solutions with long-term goals. Analyze installed base to identify growth opportunities, support lifecycle extension, and promote upgrades, digitalization, and circular economy initiatives. Develop and execute strategic account plans, including revenue targets, growth priorities, and executive engagement. Present a comprehensive service portfolio covering installation, commissioning, maintenance, upgrades, retrofit, and digital services. Monitor market trends and represent the organization in customer engagements and industry forums. Achieve sales targets, support pricing strategy decisions, and maintain accurate pipeline forecasting using internal tools. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Electrical Engineering or equivalent experience. 5 7 years of experience in service sales, with strong customer relationship skills. Good understanding of Hitachi Energy systems and products. Experience within the energy sector. Strong commercial, technical, and negotiation capabilities. Ability to work independently with a strategic, results-driven mindset. Excellent communication and interpersonal skills. Emirati nationals preferred. Willingness to travel across assigned countries as needed.</p>
<p>WHO WE ARE: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides. Sales Operations Team Leader is responsible for managing a team of Sales Operations Associates (SOA) and overseeing operational sales support processes to ensure high quality, accuracy, and efficiency across the team s daily work in terms of quoting and BSA management. The Team Leader ensures the team delivers the right level of support to internal stakeholders, drives process improvements, and contributes to achieving business goals in line with company standards.</p><p>WHAT WILL YOU DO: Coaching and developing the SOA team. Monitoring team performance and identifying areas for improvement. Managing performance within the team, including regular feedback and annual appraisals. Supporting the team in prioritizing tasks and ensuring high quality and timely execution of daily activities. Driving process improvements and standardization across the team. Leading change management and continuous improvement initiatives. Supporting innovation and operational excellence projects. Handling people management administrative tasks. Communicating and cooperating with internal stakeholders across functions.</p><p>WHAT DO WE OFFER: Full Permanent contract Social advantage: CNSS, CIMR, Health insurance Very good working atmosphere in a team of passionate collaborators Work culture where you can make an impact Working within an international organization, recognized worldwide in its sector. Submit your CV in English. Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons. #LI-FR1</p><p><strong>Desired Candidate Profile</strong></p><p>WHO YOU ARE: English on min C1 level (spoken and written) 3 5 years of experience in Sales Operations, Sales Support, Order Management, or a similar operational environment. Strong communication and coordination skills Excellent organizational skills and professional attitude Ability to handle demanding situations Customer-oriented mindset, proactive and innovative Supply Chain and people management experience is an advantage</p>
<p>Develop and execute an integrated customer engagement strategy to identify potential customers, understand their needs, and establish initial contact to build rapport and credibility. Conduct constructive negotiations with customers to reach mutually beneficial agreements, clearly articulating terms, pricing, and contract details while addressing concerns and objections. Serve as the primary liaison between customers and internal teams (designers, supply/services coordinators), ensuring clear communication and seamless coordination throughout project delivery. Schedule regular follow-ups and check-ins with existing and potential customers through multiple channels (in-person meetings, phone calls, emails, social media) to provide tailored ongoing support. Develop compelling sales presentations that highlight product and service value propositions, tailoring messaging to resonate with target audiences. Implement quality control measures to ensure products and services meet customer expectations and maintain high standards throughout the delivery process.</p><p><strong>Desired Candidate Profile</strong></p><p>Knowledge Understanding of local market dynamics, competitor analysis, and business customer goals to develop strategic initiatives that drive sales growth. Thorough knowledge of IKEA's product offerings, B2B range, services, and pricing to advise key clients on suitable solutions. Strong negotiation abilities to secure favourable terms and agreements with key clients. Motivation Passion for creating exceptional customer experiences and achieving sales targets whilst fostering lasting relationships. Resilience and adaptability to embrace changing customer needs and market trends with a positive attitude. Alignment with IKEA's values of respect, integrity, and inclusivity. Capabilities Excellent communication, negotiation, and relationship management abilities with a customer-centric approach. Strong problem-solving and adaptability skills with attentive listening and empathetic understanding. Ability to manage multiple priorities efficiently whilst maintaining high service standards. Ability to manage and develop accounts across multiple segments, including Construction & Residential, Hospitality, and Services & Workplace, adapting the commercial approach to different customer needs and business contexts. Experience & Education Bachelor's degree in Business, Marketing, or related field. 3 5 years of sales experience, preferably in B2B. Prior experience in key account management is a plus Strong industry knowledge and cross-functional collaboration skills. Bilingual proficiency in Arabic and English, promoting inclusivity and accessibility. Experience in Key Account Management, B2B sales, business development or a related commercial role, preferably within one or more of the following segments: Construction & Residential, Hospitality, Services & Workplace.</p>
<p>Develop and execute an integrated customer engagement strategy to identify potential customers, understand their needs, and establish initial contact to build rapport and credibility. Conduct constructive negotiations with customers to reach mutually beneficial agreements, clearly articulating terms, pricing, and contract details while addressing concerns and objections. Serve as the primary liaison between customers and internal teams (designers, supply/services coordinators), ensuring clear communication and seamless coordination throughout project delivery. Schedule regular follow-ups and check-ins with existing and potential customers through multiple channels (in-person meetings, phone calls, emails, social media) to provide tailored ongoing support. Develop compelling sales presentations that highlight product and service value propositions, tailoring messaging to resonate with target audiences. Implement quality control measures to ensure products and services meet customer expectations and maintain high standards throughout the delivery process.</p><p><strong>Desired Candidate Profile</strong></p><p>Knowledge Understanding of local market dynamics, competitor analysis, and business customer goals to develop strategic initiatives that drive sales growth. Thorough knowledge of IKEA's product offerings, B2B range, services, and pricing to advise key clients on suitable solutions. Strong negotiation abilities to secure favourable terms and agreements with key clients. Motivation Passion for creating exceptional customer experiences and achieving sales targets whilst fostering lasting relationships. Resilience and adaptability to embrace changing customer needs and market trends with a positive attitude. Alignment with IKEA's values of respect, integrity, and inclusivity. Capabilities Excellent communication, negotiation, and relationship management abilities with a customer-centric approach. Strong problem-solving and adaptability skills with attentive listening and empathetic understanding. Ability to manage multiple priorities efficiently whilst maintaining high service standards. Ability to manage and develop accounts across multiple segments, including Construction & Residential, Hospitality, and Services & Workplace, adapting the commercial approach to different customer needs and business contexts. Experience & Education Bachelor's degree in Business, Marketing, or related field. 3 5 years of sales experience, preferably in B2B. Prior experience in key account management is a plus Strong industry knowledge and cross-functional collaboration skills. Bilingual proficiency in Arabic and English, promoting inclusivity and accessibility. Experience in Key Account Management, B2B sales, business development or a related commercial role, preferably within one or more of the following segments: Construction & Residential, Hospitality, Services & Workplace.</p>
<h3>Main Responsibilities:</h3><p>Marketing Strategic Planning</p><p>Support the Senior Brand Manager in developing the annual brand plan, including objectives, volumes, sales mix, P&L and activity plans, based on market, competitor and consumer insights. Manage the brand budget and monitor investment effectiveness. Monitor business performance, identify risks and opportunities, and contribute to forecasts and corrective action plans.</p><p>Advertising, Media and Consumer Engagement</p><p>Shape and implement the activity grid in coordination with Regional teams, ensuring timely and high-quality execution. Manage creative and media agencies across campaign development, media planning and consumer promotions. Monitor media and digital campaign performance and recommend optimizations. Identify relevant consumer trends, platforms and activation opportunities. Evaluate agency performance against quality, timing and budget requirements. Ensure consistency with brand positioning, guidelines and communication strategy across all consumer touchpoints. Ensure compliance with applicable legal requirements.</p><p>Portfolio, Innovation and Business Development</p><p>Monitor brand performance across sales, volumes, gross margin and marketing contribution. Manage packaging, labelling and portfolio development projects. Assess brand positioning and portfolio performance versus competition. Identify and evaluate opportunities across new products, segments and categories, including business-case development. Coordinate the development, launch and post-launch evaluation of approved innovations.</p><p>Research and Market Analysis</p><p>Monitor sales, market and consumer KPIs, translating insights into clear recommendations and action plans. Support research projects to assess brand health, consumer behaviour, product preferences and promotional effectiveness.</p><p>Project Management and Cross-Functional Collaboration</p><p>Lead assigned brand projects and campaigns, coordinating stakeholders, timelines and deliverables to ensure timely execution. Collaborate with Sales, Trade Marketing, Demand Planning, Finance, Supply Chain, Media, Research, Regional Marketing, Legal, Procurement and the NAF General Manager.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>About You:</strong></p><ul><li>Master s degree in Marketing, communication or sales</li><li>3 to 5 years of experience in Marketing</li><li>Previous experience as Assistant Brand Manager, Junior Brand Manager, or equivalent marketing role, with exposure to brand planning, campaign execution, budget management, and cross-functional projects</li><li>Experience in FMCG or consumer goods in North African markets or similar emerging markets</li><li>Advanced Excel and PowerPoint; proficiency with Microsoft Copilot or similar generative AI tools; NielsenIQ knowledge; SAP is a plus</li><li>Fluency in English, French and Arabic</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Customer Experience Partner delivers exceptional, relationship-based customer experiences while achieving business performance objectives. The role combines traditional sales excellence with a modern omnichannel approach, integrating the strategic building of relationships with healthcare professionals (HCPs), in-depth customer knowledge to maximize product access and patient impact across the Specialty Care portfolio, including rare diseases. Key Objectives: Deliver outstanding customer experiences that foster satisfaction; Achieve and exceed sales targets through relationship-driven engagement; Collect and analyze customer insights to inform strategic decisions; Build and maintain strong, long-term partnerships with healthcare professionals; Provide high-quality medical information and products to support optimal patient care. Main Responsibilities: 1. Customer Experience Excellence: Design personalized customer journeys and serve as the primary point of contact for HCP inquiries and feedback; Regularly assess customer satisfaction and implement improvement plans; Develop tailored engagement strategies and monitor feedback across all channels. 2. Sales Performance & Territory Management: Achieve/exceed sales targets and KPIs; manage territorial business plans, resources, and budget; Identify new business opportunities. Conduct sales presentations and product demonstrations. Manage visit activity, field coverage, and adherence to the visit plan (remote and face-to-face). Ensure follow-up on product availability and orders within facilities/pharmacies as needed. Implement disease awareness and product differentiation activities (CPD, meetings, roundtables, team sessions). 3. Relationship Building & Stakeholder Management: Establish trusting relationships with healthcare professionals and multidisciplinary care teams (physicians, nurses, pharmacists). Collaborate with hospital structures to support optimal patient care pathways. Represent Sanofi at medical conferences, congresses, and educational events (regional, national, international). Collaborate across departments with Medical Affairs, Marketing, and Market Access. and the Rare Diseases Coordinator 4. Customer Insights & Returns Management: Systematically collect and document insights,HCP preferences and unmet needs Conduct feedback sessions/surveys; analyze data to identify trends and opportunities Maintain accurate CRM customer profiles and share insights with internal stakeholders Monitor competitive intelligence and report results to management 5. Digital Engagement Strategy Leverage digital tools, virtual platforms and mobile applications for omnichannel engagement Support HCPs in the adoption of digital health solutions; Maintain a professional digital presence 6. Medical Information, Training & Compliance Provide accurate and up-to-date medical/scientific information, in accordance with regulatory standards Facilitate access to clinical data, studies, and internal medical experts Stay informed of advances in the therapeutic area and competitive activity Support Medical Affairs in humanitarian programs, patient programs, and screening projects as appropriate Lead key strategic initiatives using a project management approach if necessary Required Skills & Abilities Key Skills Customer focus, relationship building, excellent communication Digital proficiency, analytical thinking, adaptability Autonomy, results orientation, strong planning/execution skills, and teamwork Technical Skills Proficiency in CRM tools Advanced MS Office Suite Familiarity with digital/virtual engagement platforms; Understanding of healthcare systems and pharmaceutical regulatory requirements; Professional Qualifications: University degree required, preferably in Medicine, Pharmacy, or Biology (Master's level for the full CEP role); Doctor of Medicine (MD) qualification preferred/advantageous; Pharmaceutical industry experience required; Minimum 2-3 years of experience in pharmaceutical sales or a customer-facing role in the healthcare sector (hospital/public sector experience is a plus); Valid driver's license and availability for travel within the assigned territory; Performance Indicators: Achievement of sales targets/quota fulfillment; Customer satisfaction, retention, and loyalty; Quality and quantity of customer insights collected; Effectiveness of digital/omnichannel engagement; Compliance with internal policies and regulatory standards; Alignment with Sanofi Values Aim Higher: Continuously improve customer engagement and outcomes. Act for Patients: Ensure every interaction benefits patient outcomes. Be Bold: Embrace innovation in customer interactions and sales strategies. Move Forward Together: Collaborate across functions for seamless customer experiences. Sanofi is an equal opportunity employer committed to diversity and inclusion.et accueille les candidatures de tous horizons. Pursue progress , discover extraordinary Better is out there. Better medications, better outcomes, better science. But progress doesn t happen without people people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let s be those people. At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com !</font></font></p><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key Skills: Customer focus, relationship building, excellent communication skills; digital proficiency, analytical thinking, adaptability; autonomy, results orientation, strong planning/execution skills, and teamwork. Technical Skills: Proficiency in CRM tools; advanced MS Office Suite; familiarity with digital/virtual engagement platforms; understanding of healthcare systems and pharmaceutical regulatory requirements. Professional Qualifications: University degree required, preferably in Medicine, Pharmacy, or Biology (Master's level for the full CEP role); Doctor of Medicine (MD) qualification preferred/advantageous; pharmaceutical industry experience required; minimum 2-3 years of experience in pharmaceutical sales or a customer-facing role in the healthcare sector (hospital/public sector experience is a plus); valid driver's license and availability for travel within the assigned territory.</font></font>
<p><br></p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your mission</font></font></b> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Sales Development Representative (SDR), you will be involved in various tasks such as:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify, prospect and develop a portfolio of Mid-Market accounts via multi-channel actions (telephone, email, LinkedIn).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To qualify the needs of prospects and detect high-potential business opportunities.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify the decision-makers and understand the business and technological challenges of the organization.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize qualified appointments for sales teams and prepare the information necessary for the smooth running of exchanges.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure follow-up and reminders to prospects in order to optimize the conversion rate of opportunities.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Update the CRM, produce regular activity reports, and gather market trends and competitive information.</font></font></li> </ul> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Some reasons to join us</font></font></b> <p> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of work life: Possibility of teleworking in Morocco as well as internationally and autonomy in the organization of your daily life, hybrid missions according to your preferences.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous learning: access to training and certifications dedicated to your technology, personalized support and structured integration pathway.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diverse projects and high impact: work with major accounts in diversified sectors with stimulating business and technological challenges.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cosyst me d'expertise: benefit from personalized technical support and active integration into our third-party SM communities.</font></font></li> </ul> <br><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma m (e) of a Bac+3 Bac+5 in Commerce, Marketing, Management or equivalent.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in B2B prospecting, ideally in a call center or remote sales environment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in marketing IT solutions or services is a real asset.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral and written communication skills in French; professional English is appreciated.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of digital prospecting tools, CRM and LinkedIn Sales Navigator</font></font></li> </ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commercial strategy deployment: Design and implement an action plan aligned with company objectives and market trends. Active prospecting: Identify and develop new business opportunities through calls, professional networks, events, and partnerships. Needs analysis: Understand the challenges and needs of businesses to propose tailored business information solutions. Promotion of Business Information solutions: Highlight URBA360 solutions and the Quality Label financial excellence certification as drivers of performance and trust. Monitoring and reporting: Ensure the achievement of sales objectives, negotiate and finalize contracts, while guaranteeing regular monitoring of customer satisfaction. Competitive intelligence: Monitor market developments and analyze competitors' actions to adapt the commercial strategy. Digitalization: Use and master Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM). Service Quality: Monitor key performance indicators (KPIs), ensure the quality of business data, and contribute to the continuous optimization of processes. </font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: 3-5 years of successful experience in B2B business development, sales, or managing a portfolio of corporate clients, ideally in the Moroccan market. Interpersonal Skills: Excellent ability to develop and maintain trusting relationships with stakeholders at various levels. Communication: Excellent oral and written communication skills in French, with strong interpersonal and negotiation skills. Customer Focus: Ability to understand client needs and offer solutions tailored to their challenges. Results-Oriented: Dynamic, persevering, and proactive, with a strong focus on objectives and sales performance. Financial Knowledge: Good understanding of the company's financial fundamentals: cash flow, working capital, credit, solvency, and customer risk. Technical Skills: Proficient in Excel and office software for reporting, analysis, and monitoring of sales activity.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commercial strategy deployment: Design and implement an action plan aligned with company objectives and market trends. Active prospecting: Identify and develop new business opportunities through calls, professional networks, events, and partnerships. Needs analysis: Understand the challenges and needs of businesses to propose tailored business information solutions. Promotion of Business Information solutions: Highlight URBA360 solutions and the Quality Label financial excellence certification as drivers of performance and trust. Monitoring and reporting: Ensure the achievement of sales objectives, negotiate and finalize contracts, while guaranteeing regular monitoring of customer satisfaction. Competitive intelligence: Monitor market developments and analyze competitors' actions to adapt the commercial strategy. Digitalization: Use and master Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM). Service Quality: Monitor key performance indicators (KPIs), ensure the quality of business data, and contribute to the continuous optimization of processes. </font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: 3-5 years of successful experience in B2B business development, sales, or managing a portfolio of corporate clients, ideally in the Moroccan market. Interpersonal Skills: Excellent ability to develop and maintain trusting relationships with stakeholders at various levels. Communication: Excellent oral and written communication skills in French, with strong interpersonal and negotiation skills. Customer Focus: Ability to understand client needs and offer solutions tailored to their challenges. Results-Oriented: Dynamic, persevering, and proactive, with a strong focus on objectives and sales performance. Financial Knowledge: Good understanding of the company's financial fundamentals: cash flow, working capital, credit, solvency, and customer risk. Technical Skills: Proficient in Excel and office software for reporting, analysis, and monitoring of sales activity.</font></font></p>
<p><br></p><p>Purpose</p><p>Build and lead the Partner Enablement Team, own the partner onboarding programme end-to-end, and act as the primary voice of partners to Product Management. Drive partner adoption, activation, and readiness at scale while ensuring continuous feedback into the product roadmap.</p><br><p>Key Responsibilities</p><ul><li>Build and manage the Partner Enablement function, including onboarding programmes, demo environments, enablement kits, qualification frameworks, and onboarding waves.</li><li>Own the onboarding pipeline for pilot partners, including qualification, routing, capacity planning, wave management, and Day-30 activation follow-up.</li><li>Drive the partner enablement cadence through regional webinars, release-driven training programmes, and certification of partners as "Sales Portal Ready".</li><li>Manage escalations and strategic partner engagements, including complex onboarding projects, custom integrations, and product-related discussions.</li><li>Consolidate partner feedback, product requests, bugs, adoption blockers, and churn drivers into regular reports for Product Management.</li><li>Support Arrow Sales through office hours, advanced customer demonstrations, and ongoing maintenance of competitive and sales enablement materials.</li><li>Lead, coach, and develop a team of Partner Enablement Specialists, setting objectives and monitoring performance against KPIs.</li><li>Prepare the organisation for General Availability (GA) by developing self-service onboarding capabilities, scalable operating models, and partner conversion campaigns.</li></ul><p><br>Success Measures</p><ul><li>Achievement of partner onboarding and activation targets.</li><li>High partner satisfaction and engagement levels.</li><li>Effective management of onboarding capacity and programme scalability.</li><li>Timely resolution of escalations and partner issues.</li><li>Strong team performance and development.</li><li>Actionable product feedback driving continuous improvement.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li> <b>6-10 years of experience</b> in Partner Enablement, Customer Success, Channel Management, Pre-Sales, or related SaaS/IT environments.</li><li>Proven experience leading onboarding, adoption, or partner success programmes at scale.</li><li>Previous people management experience with responsibility for coaching and developing small teams.</li><li>Strong executive presence and ability to engage partner leaders, customers, and senior sales stakeholders.</li><li>Data-driven, highly organized, and comfortable working in fast-paced launch environments.</li><li>Hands-on experience with CRM platforms such as <b>Salesforce, HubSpot, or Microsoft Dynamics</b>, ideally in a power-user or administrator capacity.</li><li>Fluent in <b>English and French</b>.</li><li>Experience within distribution, channel ecosystems, or Arrow environments is a strong advantage.</li></ul><p><br>Ideal Candidate</p><br><p>A seasoned enablement leader who combines operational excellence, team leadership, and customer-facing expertise. Able to scale partner onboarding programmes, influence product direction through customer insights, and drive partner adoption across a growing ecosystem.</p><br><p><br></p>
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><p>Purpose of the job To drive profitable growth in the Residential & Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.</p><p>Key assignments</p><ul><li>Develop the Residential & Construction customer portfolio in line with the IKEA for Business strategy and priorities.</li><li>Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers.</li><li>Identify, qualify and develop new business opportunities whilst growing existing accounts through repeat business, cross-selling and additional project identification.</li><li>Understand customer needs and project specifications, translating them into relevant IKEA solutions and leading opportunities from initial contact through needs assessment, proposals, negotiations and agreement.</li><li>Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver tailored solutions.</li><li>Manage the sales pipeline, monitor conversion and profitability against agreed IKEA for Business KPIs, and share customer and market insights to improve the offer and customer experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education & Experience</p><ul><li>Bachelor's degree in Business, Sales, Marketing, Real Estate, Construction Management, or related field.</li><li>5+ years of B2B sales, Key Account Management or Business Development experience in Residential, Real Estate or Construction sectors.</li><li>Proven track record developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Strong knowledge of the Moroccan residential, real estate and construction market, including key players and decision-makers.</li></ul><p>Key Competencies</p><ul><li>Solution selling expertise with ability to translate customer and project needs into relevant IKEA solutions.</li><li>Proficiency in complex sales cycles, negotiations, pipeline management and CRM tools.</li><li>Strong relationship-building skills with ability to influence stakeholders without formal authority.</li><li>Customer-centric mindset with ability to connect people, functions and IKEA capabilities around customer needs.</li><li>Commercial acumen including sales, profitability, pricing and KPI management.</li></ul><p>Professional Attributes</p><ul><li>Entrepreneurial, proactive and self-starting with strong ownership mentality.</li><li>Passionate about understanding customers and creating value-driven solutions.</li><li>Fluent in French and English.</li><li>Willing and able to travel to customer sites and project locations as required.</li></ul>
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Residential & Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Residential & Construction customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers. Identify, qualify and develop new business opportunities whilst growing existing accounts through repeat business, cross-selling and additional project identification. Understand customer needs and project specifications, translating them into relevant IKEA solutions and leading opportunities from initial contact through needs assessment, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver tailored solutions. Manage the sales pipeline, monitor conversion and profitability against agreed IKEA for Business KPIs, and share customer and market insights to improve the offer and customer experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Education & Experience Bachelor's degree in Business, Sales, Marketing, Real Estate, Construction Management, or related field. 5+ years of B2B sales, Key Account Management or Business Development experience in Residential, Real Estate or Construction sectors. Proven track record developing customer portfolios, generating new business and managing strategic customer relationships. Strong knowledge of the Moroccan residential, real estate and construction market, including key players and decision-makers. Key Competencies Solution selling expertise with ability to translate customer and project needs into relevant IKEA solutions. Proficiency in complex sales cycles, negotiations, pipeline management and CRM tools. Strong relationship-building skills with ability to influence stakeholders without formal authority. Customer-centric mindset with ability to connect people, functions and IKEA capabilities around customer needs. Commercial acumen including sales, profitability, pricing and KPI management. Professional Attributes Entrepreneurial, proactive and self-starting with strong ownership mentality. Passionate about understanding customers and creating value-driven solutions. Fluent in French and English. Willing and able to travel to customer sites and project locations as required.</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job objective: </font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commercial and operational monitoring of a group of stations, and contributing to sales growth.</font></font></p> <p> <br> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities / Key areas of results</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Regularly visit stations and check service quality, cleanliness, signage, and product availability. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor sales, stock levels, and daily indicators, and report any anomalies. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support managers and pump attendants (providing guidance, instructions, and basic training). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prospect and follow up with business and fleet clients. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Update dashboards and sales reports. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in promotional activities and competitive intelligence.</font></font></p> <p> <br> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Performance behaviors</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills and behaviors required to succeed in the position.</font></font></p> <p> <br> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Resources provided: company car, fuel card, telephone, laptop.</font></font></p> <p> <br> </p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) (business school, management, engineering) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">0-2 years of experience (significant internships appreciated) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of Excel, comfortable with digital tools </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Valid driver's license (B) required </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluent French</font></font></p> <p> <br> </p> <p>Qualit s : </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Dynamic, practical, rigorous, team player, enjoys interacting with people, and eager to progress to a sector manager position.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our company designs and develops custom digital products for major clients. As part of its expansion in Morocco, the company is seeking a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key Account Manager</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to promote its offering to large Moroccan companies and organizations from France.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">About the position:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Open, develop, and retain a portfolio of key Moroccan accounts (banking, insurance, telecoms, industry, energy, public sector). Manage long and complex sales cycles, from needs assessment to contract signing, with multiple decision-makers (CIOs, business units, purchasing, general management). Gain a deep understanding of the client's business challenges and co-create a tailored solution with them, in collaboration with the technical and product teams. Define, price, and propose customized offers rather than simply selling a catalog. Manage the relationship over the long term: project monitoring, scope expansion, and recommendations. Conduct market and sector intelligence on the Moroccan market and build a qualified pipeline.</font></font></li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To open, develop and retain a portfolio of major Moroccan accounts (banking, insurance, telecoms, industry, energy, public sector)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing long and complex sales cycles, from need detection to signing, with multiple decision-makers (IT department, business units, purchasing, general management)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gain a deep understanding of the client's business challenges and co-create a tailored solution with them, in conjunction with the technical and product teams.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To frame, price, and offer personalized solutions rather than selling a catalog</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing the relationship over the long term: project monitoring, scope expansion, recommendations</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To conduct market and sector monitoring of the Moroccan market and build a qualified pipeline</font></font></li> </ul><br><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years of experience in B2B sales to major accounts</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in complex sales: long cycles, multiple stakeholders, significant amounts.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The ability to play a consultative role: they must challenge the client, reformulate their needs, and customize the offer, not simply take orders.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the Moroccan economic landscape and its norms (networks, decision-making processes, relationships with large corporations) is a real asset.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of French and fluency in English;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sufficient technological knowledge to communicate with CIOs and tech teams</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability for regular travel to Morocco</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of advice and credibility with high-level decision-makers</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy, entrepreneurial spirit, a taste for building a market</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cost, rigor and perseverance in long cycles</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit, because sales are done with the product and tech teams</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired skills</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A portfolio of DJ relationships established in Morocco</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a consulting firm, a custom software publisher, or a high-end digital agency</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in selling high value-added services (digital transformation, product development)</font></font></li> </ul>
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