Sales Jobs - Marrakech Morocco
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<p>About Manoth Entertainment: Manoth Entertainment is a Dubai-based entertainment and events company specializing in premium entertainment experiences, performers, creative concepts, event productions, and talent solutions for luxury venues, hospitality brands, corporate events, private events, and major celebrations across the UAE and international markets. </p><p> </p><p><strong>Role Description </strong></p><p>We are looking for a highly creative and versatile Graphic Designer & Creative Content Specialist to support Manoth Entertainment across graphic design, entertainment proposals, social media content, creative concepts, AI-generated visuals, presentations, and digital marketing materials. </p><p>The ideal candidate should be comfortable handling a project from the initial creative brief through to the final visual presentation or social media content. </p><p>This is a remote contract position requiring creativity, speed, strong attention to detail, excellent visual judgment, and the ability to manage multiple projects simultaneously. </p><p> </p><p><strong>Key Responsibilities</strong></p><p>Design professional graphics and visual assets for digital and print use.</p><p>Create premium entertainment proposals and client presentations.</p><p>Draft and visually structure proposals based on client briefs.</p><p>Create artist presentations, entertainment packages, pitch decks, mood boards, and concept decks.</p><p>Develop creative event concepts and translate ideas into visual presentations.</p><p>Produce AI-generated concept images and creative visualizations for events, entertainment concepts, costumes, décor, stage ideas, and activations</p><p>Design social media posts, carousels, stories, advertisements, and campaign visuals.<br>Create and edit Instagram Reels, TikTok videos, short-form videos, promotional videos, and event highlights.</p><p>Edit performer videos and create professional artist promotional content.</p><p>Create motion graphics, animated titles, transitions, visual effects, and branded video content.</p><p>Edit, retouch, enhance, resize, and manipulate photographs</p><p>Remove or replace backgrounds and perform advanced photo compositing</p><p>Create posters, flyers, brochures, menus, banners, invitations, and event collateral.</p><p>Develop visual identities, logos, typography systems, and branded elements. </p><p>Create content for Manoth Entertainment’s website and digital platforms</p><p>Prepare visual material for entertainment packages and sales presentations</p><p>Design client-specific concepts based on venue atmosphere, event themes, or brand guidelines</p><p>Create mood boards for costumes, dancers, musicians, performers, entertainment concepts, décor, and event themes</p><p>Develop content calendars and assist with social media creative planning.</p><p>Resize and adapt content across Instagram, TikTok, LinkedIn, websites, WhatsApp, and other platforms</p><p>Maintain consistent Manoth Entertainment branding across all creative materials</p><p>Organize creative files, templates, brand assets, artist media, and project resources</p><p>Work closely with management, sales, marketing, entertainment, and event coordination teams</p><p>Handle revisions efficiently and adapt quickly to client feedback.</p><p>Manage multiple urgent projects while meeting deadlines. </p><p>Software & Creative Tools: Candidates should be experienced with several of the following tools: Graphic Design & Branding </p><p>Adobe Photoshop * Adobe Illustrator * Adobe InDesign * Canva Pro * Adobe Express</p><p>Affinity Designer / Affinity Photo Video Editing & Reels </p><p>Adobe Premiere Pro</p><p>Adobe After Effects </p><p>CapCut Pro</p><p>DaVinci Resolve</p><p>Final Cut Pro</p><p>Adobe Media Encoder UI / Digital Design * Figma * Adobe XD or equivalent tools Presentations & Proposals * Microsoft PowerPoint</p><p>Canva Presentations * Adobe InDesign * Google Slides * Keynote AI Creative & Image Generation * ChatGPT * Midjourney * Adobe Firefly * DALL·E / OpenAI image-generation tools * Leonardo AI * Ideogram * Stable Diffusion or similar AI image-generation platforms AI Video & Creative Production </p><p>Runway * Kling AI * Veo * Sora * Pika * HeyGen or similar AI video tools Photo Enhancement * Adobe Lightroom * Photoshop Generative Fill * Camera Raw * AI upscaling and image-enhancement tools Social Media & Content Management * Meta Business Suite Instagram * TikTok * LinkedIn * YouTube * Later / Buffer / Hootsuite or similar scheduling platforms Organization & Collaboration * Google Workspace * Google Drive * Microsoft Office * Notion * Dropbox * Slack or similar communication platforms </p><p> </p><p><strong>Qualifications </strong></p><p>Strong professional skills in graphic design and visual communication</p><p>Strong understanding of typography, composition, color, branding, hierarchy, and layout.</p><p>Experience creating professional business proposals and presentations</p><p>Experience with social media content creation.</p><p>Strong short-form video and Reels editing skills.</p><p>Advanced image-editing and photo-manipulation capabilities.</p><p>Ability to create visually impressive AI-generated creative concepts.</p><p>Ability to transform written briefs into strong visual concepts.</p><p>Portfolio demonstrating high-quality graphic design and creative content</p><p>Entertainment, events, hospitality, nightlife, fashion, luxury, or lifestyle industry experience is highly preferred</p><p>Experience creating event mood boards and entertainment concepts is a major advantage.</p><p>Ability to work quickly without compromising quality</p><p>Strong attention to detail. </p><p>Excellent organization and time-management skills.</p><p>Ability to work independently in a remote environment.</p><p>Ability to manage several projects and deadlines simultaneously</p><p>Comfortable communicating and collaborating with an international team</p><p>Relevant education in Graphic Design, Multimedia, Visual Communication, Marketing, or a related discipline is preferred. Ideal Candidate: We are looking for someone who is more than just a graphic designer. </p><p>The ideal candidate combines: Graphic Design + Video Editing + AI Creativity + Proposal Design + Social Media Content + Creative Direction. </p><p>They should be capable of receiving a request such as: “Create an entertainment concept for a luxury venue” and independently developing the creative direction, moodboard, AI concept visuals, performer selection presentation, proposal design, social media content, and promotional Reel. </p><p>Job Type: Contract / Freelance Work Type: Remote Company: Manoth Entertainment Industry: Entertainment, Events, Hospitality & Creative Production Location: Remote — working with our Dubai team</p>
<p><br></p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<p> </p> <p> </p> <p>Main Duties and Responsibilities</p> <p> </p> <p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p> <p> </p> <p>2. To escort guests and familiarize them with facilities and services.</p> <p> </p> <p>3. To produce and distribute relevant information lists to other departments.</p> <p> </p> <p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p> <p> </p> <p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p> <p> </p> <p>6. To prepare all pre-registration for the following day's arrivals.</p> <p> </p> <p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p> <p> </p> <p>8. To handle all facsimiles, e-mails and typing as requested.</p> <p> </p> <p>9. To be able to multitask and work in a demanding environment</p> <p> </p> <p>10. To give a detailed hand over to the oncoming shift.</p> <p> </p> <p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p> <p> </p> <p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p> <p> </p> <p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p> <p> </p> <p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p> <p> </p> <p>15. To be a welcoming and attentive presence in the Lobby.</p> <p> </p> <p>16. To perform all task to Four Seasons standards.</p> <p> </p> <p>17. To develop all task regarding the night shift.</p> <p> </p> <p>18. To be able to easily interact with guest and deal with basic complains.</p> <p> </p> <p> </p> <p> </p> <p> </p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial activities and the delivery of desirable financial results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; 3 years experience in the finance and accounting or related professional area.<br>OR<br>• Master's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.<br>CORE WORK ACTIVITIES<br>Engaging in Strategic Planning and Decision Making<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Analyzes information, forecasts sales against expenses and creates annual budget plans.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Thinks creatively and practically to develop, execute and implement new business plans<br>• Creates the annual operating budget for the property.<br>• Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.<br>• Implements a system of appropriate controls to manage business risks.<br>• Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.<br>• Analyzes financial data and market trends.<br>• Leads the development and implementation of a comprehensive annual business plan which is aligned with the company’s and brand’s strategic direction.<br>• Provides on going analytical support by monitoring the operating department’s actual and projected sales.<br>• Produces accurate forecasts that enable operations to react to changes in the business.<br>Leading Finance Teams <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.<br>• Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.<br>• Oversees internal, external and regulatory audit processes.<br>• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.<br>• Conducts annual performance appraisals with direct reports according to standard operating procedures.<br>Anticipating and Delivering on the Needs of Key Stakeholders<br>• Attends meetings and communicating with the owners, understanding the priorities and strategic focus.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Advises the GM and executive committee on existing and evolving operating/financial issues.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>• Demonstrates an understanding of cash flow and owner priorities.<br>• Manages communication with owners in an effective manner.<br>• Manages property working capital and cash flow in accordance with brand standard operating procedures and owner requirements.<br>• Facilitates critique meetings to review information with management team.<br>Developing and Maintaining Finance Goals<br>• Ensures Profits and Losses are documented accurately.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Develops and supports achievement of performance goals, budget goals, team goals, etc.<br>• Improves profit growth in operating departments.<br>• Reviews audit issues to ensure accuracy.<br>• Monitor the purchasing process as applicable.<br>Managing Projects and Policies <br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures.<br>• Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).<br>• Ensures compliance with management contract and reporting requirements.<br>• Ensures compliance with standard and local operating procedures.<br>• Ensures compliance with standard operating procedures.<br>Managing and Conducting Human Resource Activities<br>• Ensures team members are cross-trained to support successful daily operations.<br>• Ensures property policies are administered fairly and consistently.<br>• Ensures new hires participate in the department’s orientation program.<br>• Ensures new hires receive the appropriate new hire training to successfully perform their job.<br>• Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.<br>• Conduct performance review process for employees.<br>• Participates in hiring activities as appropriate.<br>Please note you must have the right to work in Morocco to be considered for the role due to local Visa restrictions<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>JOB SUMMARY<br>Functions as the property’s strategic financial business leader. The position champions, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and property employees. The position provides the financial expertise to enable the successful implementation of the brand service strategy and brand initiatives while maximizing the return on investment. In addition, creates and executes a business plan that is aligned with the property and brand’s business strategy and focuses on the execution of financial activities and the delivery of desirable financial results.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 4-year bachelor's degree in Finance and Accounting or related major; 3 years experience in the finance and accounting or related professional area.<br>OR<br>• Master's degree in Finance and Accounting or related major; 1 year experience in the finance and accounting or related professional area.<br>CORE WORK ACTIVITIES<br>Engaging in Strategic Planning and Decision Making<br>• Develops means to improve profit, including estimating cost and benefit, exploring new business opportunities, etc.<br>• Analyzes information, forecasts sales against expenses and creates annual budget plans.<br>• Compiles information, analyzes and monitors actual sales against projected sales.<br>• Analyzes differences between actual budget wages and forecasted wages for more efficient budget planning.<br>• Identifies the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.<br>• Thinks creatively and practically to develop, execute and implement new business plans<br>• Creates the annual operating budget for the property.<br>• Provides analytical support during budget reviews to identify cost saving and productivity opportunities for property managers.<br>• Implements a system of appropriate controls to manage business risks.<br>• Ensures a strong accounting and operational control environment to safeguard assets, improve operations and profitability.<br>• Analyzes financial data and market trends.<br>• Leads the development and implementation of a comprehensive annual business plan which is aligned with the company’s and brand’s strategic direction.<br>• Provides on going analytical support by monitoring the operating department’s actual and projected sales.<br>• Produces accurate forecasts that enable operations to react to changes in the business.<br>Leading Finance Teams <br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Communicates the strategic goals, the focus and the owner priorities to subordinates in a clear and precise manner.<br>• Leverages strong functional leadership and communication skills to influence the executive team, the property's strategies and to lead own team.<br>• Oversees internal, external and regulatory audit processes.<br>• Provides excellent leadership by assigning team members and other departments managers' clear accountability backed by appropriate authority.<br>• Conducts annual performance appraisals with direct reports according to standard operating procedures.<br>Anticipating and Delivering on the Needs of Key Stakeholders<br>• Attends meetings and communicating with the owners, understanding the priorities and strategic focus.<br>• Understands and meets the needs of key stakeholders (owners, corporate, guests, etc.).<br>• Advises the GM and executive committee on existing and evolving operating/financial issues.<br>• Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.<br>• Demonstrates an understanding of cash flow and owner priorities.<br>• Manages communication with owners in an effective manner.<br>• Manages property working capital and cash flow in accordance with brand standard operating procedures and owner requirements.<br>• Facilitates critique meetings to review information with management team.<br>Developing and Maintaining Finance Goals<br>• Ensures Profits and Losses are documented accurately.<br>• Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued.<br>• Submits reports in a timely manner, ensuring delivery deadlines.<br>• Develops and supports achievement of performance goals, budget goals, team goals, etc.<br>• Improves profit growth in operating departments.<br>• Reviews audit issues to ensure accuracy.<br>• Monitor the purchasing process as applicable.<br>Managing Projects and Policies <br>• Generates and provides accurate and timely results in the form of reports, presentations, etc.<br>• Reconciles balance sheet to ensure account balances are supported by appropriate documentation in accordance with standard operating procedures.<br>• Ensures that the P&L is accurate (e.g., costs are properly matched to revenue, costs are recorded in the proper accounts).<br>• Ensures compliance with management contract and reporting requirements.<br>• Ensures compliance with standard and local operating procedures.<br>• Ensures compliance with standard operating procedures.<br>Managing and Conducting Human Resource Activities<br>• Ensures team members are cross-trained to support successful daily operations.<br>• Ensures property policies are administered fairly and consistently.<br>• Ensures new hires participate in the department’s orientation program.<br>• Ensures new hires receive the appropriate new hire training to successfully perform their job.<br>• Creates appropriate development plans which develop team members based on their individual strengths, development needs, career aspirations and abilities.<br>• Conduct performance review process for employees.<br>• Participates in hiring activities as appropriate.<br>Please note you must have the right to work in Morocco to be considered for the role due to local Visa restrictions<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<p> </p> <p> </p> <ul> <li>Consistently offer professional, friendly, and engaging service </li> </ul> <ul> <li>Support the Reservations Manager in Leading and managing all aspects of the Reservations department and ensure all service standards are followed </li> </ul> <ul> <li>Manage and coordinate all group and individual reservations </li> </ul> <ul> <li>Maintain close liaison with the Sales, Conference, and accounting teams </li> </ul> <ul> <li>Produce daily, weekly, monthly and quarterly reports as required </li> </ul> <ul> <li>Attend pre-convention meetings and revenue management meetings as required </li> </ul> <ul> <li>Maximize revenues by ensuring all Reservation Agents are knowledgeable in room product and hotel services </li> </ul> <ul> <li>Conduct regularly scheduled departmental meeting </li> </ul> <ul> <li>Ensure effective productivity of all Colleagues through staff scheduling and adhering to budget guidelines </li> </ul> <ul> <li>Balance operational, administrative and Colleague needs </li> </ul> <ul> <li>Follow department policies, procedures and service standards </li> </ul> <ul> <li>Follow all safety policies </li> </ul> <ul> <li>Other duties as assigned </li> </ul> <p> </p> <p> </p> <p> </p> <p> </p>
<p> <b>About Four Seasons:</b> </p> <p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<span> <span> <span> <span> <span> <span> <span> </span> </span> </span> </span> </span> </span> </span> <br> <br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p> <p> </p> <p> </p> <p> <b>About the location:</b> </p>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<p> </p> <p> </p> Key Responsibilities Guest Service<ul> <li>Welcome and escort guests to their tables in a friendly and professional manner.</li> <li>Present menus and provide detailed information on food, beverages, and daily specials.</li> <li>Take accurate food and beverage orders and enter them into the POS system.</li> <li>Ensure all guest requests are handled promptly and professionally.</li> <li>Anticipate guest needs and exceed service expectations.</li> <li>Address guest complaints or concerns and escalate when necessary.</li> </ul>Restaurant Operations<ul> <li>Manage an assigned station and ensure smooth service throughout the shift.</li> <li>Set up and maintain tables according to established standards.</li> <li>Serve food and beverages following service procedures and sequence of service.</li> <li>Monitor table progress and coordinate timing with the kitchen and bar.</li> <li>Prepare and present bills accurately and process payments.</li> <li>Ensure cleanliness and organization of the service area at all times.</li> </ul>Teamwork and Supervision<ul> <li>Assist in training and mentoring Commis de Rang and junior team members.</li> <li>Coordinate with colleagues to ensure efficient service flow.</li> <li>Participate in daily briefings and communicate relevant information to the team.</li> <li>Support colleagues during busy periods and special events.</li> </ul>Health, Safety & Hygiene<ul> <li>Follow all food safety and hygiene regulations.</li> <li>Maintain high standards of personal grooming and appearance.</li> <li>Ensure compliance with hotel/restaurant health and safety policies.</li> <li>Report any maintenance or safety concerns immediately.</li> </ul> Required Qualifications <ul> <li>Previous experience in a similar role within a hotel, fine dining restaurant, or luxury hospitality environment.</li> <li>Good knowledge of food, beverages, wines, and service techniques.</li> <li>Familiarity with POS systems.</li> <li>Excellent communication and interpersonal skills.</li> <li>Ability to work under pressure in a fast-paced environment.</li> <li>Fluent in English; additional languages are an advantage.</li> </ul> Competencies <ul> <li>Customer-focused attitude</li> <li>Professional appearance and demeanor</li> <li>Strong organizational skills</li> <li>Attention to detail</li> <li>Team player</li> <li>Problem-solving ability</li> <li>Sales and upselling skills</li> </ul> <p> </p> <p> </p> <p> </p> <p> </p>
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