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<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary</p><p>We are seeking an experienced Platform & Kubernetes Administrator to ensure the stable and reliable operation of the Kubernetes-based container platform supporting the DGSN Morocco program. The ideal candidate will be the primary L2 escalation point for container orchestration and runtime issues, working closely with infrastructure and application support teams to maintain platform health and availability. This role requires strong Kubernetes expertise and a proactive mindset in identifying and resolving platform anomalies in a shift-based environment.</p><p>Key Responsibilities</p><p>Kubernetes & Container Platform Operations</p><ul><li><p>Operate and monitor Kubernetes clusters during assigned shifts, ensuring availability and performance.</p></li><li><p>Support daily health checks of all platform components including pods, nodes, and cluster resources.</p></li><li><p>Monitor cluster health, resource usage, scheduling behavior, and persistent volume states.</p></li><li><p>Restart, reschedule, or scale workloads in accordance with established operational procedures.</p></li></ul><p>Incident Management & L2 Escalation</p><ul><li><p>Serve as the primary L2 escalation point for container and orchestration-related incidents.</p></li><li><p>Perform L2 troubleshooting for pod, node, and cluster-level issues.</p></li><li><p>Review Kubernetes and container logs to detect anomalies and identify root causes.</p></li><li><p>Assist infrastructure and application support teams during incidents requiring platform-level investigation.</p></li><li><p>Escalate complex or recurring issues to the product or engineering teams with complete technical documentation.</p></li></ul><p>Maintenance & Platform Improvement</p><ul><li><p>Support upgrades, patching, and platform maintenance activities.</p></li><li><p>Contribute to runbook updates and operational procedure documentation.</p></li><li><p>Participate in post-incident reviews and recommend preventive actions.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications & Experience</p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.</p></li><li><p>3–5 years of hands-on Kubernetes administration experience in production environments.</p></li><li><p>Strong Linux system administration skills (Red Hat-based systems preferred).</p></li><li><p>Experience with containerized application operations (Docker, containerd).</p></li><li><p>Familiarity with Helm charts, Kubernetes RBAC, namespaces, and resource quotas.</p></li><li><p>Experience working in production, shift-based, or on-call environments.</p></li><li><p>Ability to analyze logs, events, and metrics from Kubernetes-native and third-party monitoring tools.</p></li></ul><p>Preferred Skills</p><ul><li><p>Hands-on experience with monitoring stacks such as Prometheus, Grafana, or ELK.</p></li><li><p>Exposure to CI/CD pipelines and GitOps practices (e.g., ArgoCD, Flux).</p></li><li><p>Knowledge of service mesh technologies (e.g., Istio, Linkerd) is a plus.</p></li><li><p>Scripting proficiency in Bash or Python for automation and operational tooling.</p></li><li><p>Familiarity with ITSM processes and incident management workflows.</p></li><li><p>Languages: English, French and Arabic is strongly preferred given the Morocco deployment context.</p></li></ul><p>Domain Knowledge (Preferred)</p><p>Public Safety & Security Platforms: Experience administering container platforms for government, law enforcement, or national security systems is a strong advantage. Exposure to high-availability, latency-sensitive platform environments in regulated sectors is desirable.</p><p>Digital Identity & API Systems: Familiarity with platforms supporting digital identity, API gateways, or biometric data processing workflows adds significant value to this role within the DGSN program context.</p><p>Compensation & Benefits</p><ul><li><p>Competitive salary aligned with Morocco market benchmarks.</p></li><li><p>Health insurance coverage per local labor law.</p></li><li><p>Annual leave entitlement per local labor law.</p></li><li><p>On-call and shift allowances where applicable.</p></li><li><p>Professional development and certification support (CKA/CKAD encouraged).</p></li><li><p>Opportunity to contribute to a high-impact national public safety transformation program.</p></li></ul><p></p></section>
<p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts are pushing boundaries by providing unique R&D and engineering services across all sectors. Join us for a career full of opportunities, where you can make a difference and no two days are the same.</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a motivated intern to join our HR team as a Recruiter. This internship is an opportunity to gain hands-on experience in recruitment, candidate management, and onboarding new employees. You will work in a dynamic environment and be trained in the different stages of the recruitment process.</p><p>Location: Casablanca</p><p>Duration: 2 months, starting September</p><p>Level: Master's student or equivalent</p><p>Languages: Good level of French and English</p><p>Internship missions</p><ul><li>Drafting and posting job offers on various platforms</li><li>Sourcing and pre-selecting candidates (CV screening, telephone screening)</li><li>Organizing interviews and tracking applications</li><li>Participating in the reception and onboarding of new employees</li><li>Updating HR databases</li><li>Contributing to cross-functional HR projects as needed by the team</li></ul><p>Profile</p><ul><li>Student in Human Resources or equivalent</li><li>Strong interest in recruitment and talent management</li><li>Good communication skills in French and English (oral and written)</li><li>Organizational skills, rigor, and autonomy</li><li>Proficiency in office tools (Word, Excel)</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of strengthening our pharmaceutical quality assurance activities, we are recruiting a Junior CQR Engineer to contribute to the review and analysis of product performance, as well as compliance with regulatory requirements.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job duties</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write PQR (Product Quality Review) and CPV (Continued Process Verification)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct annual product reviews</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform statistical analyses of quality and production data</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to work on and update CPV reports</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor approvals and related actions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Utilize statistical tools (especially Minitab)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Produce clear and structured reports (Word, Excel)</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in Biology, Pharmaceuticals or equivalent field</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience (internship or employment) of 0-2 years in a laboratory or pharmaceutical industry is a plus</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Quality Assurance (QA)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills in statistical analysis</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency with Word & Excel tools</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Minitab</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French & English</font></font></li></ul><p></p></section>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p><strong>Main Mission</strong>:</p><br><br><p>The Team Leader is responsible for coordinating and leading the SCEE/SCMA team, ensuring the quality of deliverables, and making sure all activities are performed according to company standards. They play a key role in reporting to the project manager and the client and in the continuous improvement of business processes.</p><br><br><p><strong><u>Objectives:</u></strong></p><br><br><ul><li>Ensure that the deliverables produced meet the defined quality criteria</li><li>Ensure that deliverables are produced efficiently and within the given deadlines.</li><li>Implement continuous improvement processes to optimize work methodologies.</li></ul><p><strong><u>Main Activities:</u></strong></p><br><br><p><strong>Team Management:</strong></p><br><br><ul><li>Supervise, coach, and motivate the team.</li><li>Plan tasks based on project priorities.</li><li>Evaluate team performance and identify training needs based on the Skills Matrix.</li><li>Facilitate communication between the project manager (PM) and the team.</li><li>Review team leave requests and approve them in consultation with the PM + validate time tracking.</li></ul><br><p><strong>Activity Coordination:</strong></p><br><br><ul><li>Support the team's skill development.</li><li>Main point of contact for the client in Morocco on operational matters.</li><li>Ensure the production of KPIs requested by the client.</li><li>Guarantee the weekly reporting of the SCEE/SCMA team in the ALTENOVA tool.</li><li>Production of internal team production KPIs.</li><li>Co-lead project review meetings (COPROJ).</li></ul><p><strong>Documentation and Reporting:</strong></p><br><br><ul><li>Track performance indicators (KPIs) within their area of responsibility.</li><li>Document processes and update operating procedures + map activities.</li><li>Capitalize on lessons learned from different crises.</li><li>Monitor detected issues and ensure their timely resolution.</li></ul><br><p><strong>Process Improvement</strong></p><br><br><p>Propose improvements to activity methodologies if necessary.</p><br><br> <br> Required profile : <p>Profile:</p><br><br><ul><li>Master's degree (Bac +5) in Industrial Engineering or Logistics.</li><li>3 to 5 years of experience.</li><li>Experience in team management.</li><li>Experience in Supplier management.</li><li>Knowledge of Transport and Incoterms.</li><li>Knowledge of the automotive industry and Supply Chain (Inbound, Outbound) for Factory and Commerce.</li><li>Proficiency in Excel.</li><li>Meeting facilitation skills.</li><li>Writing skills.</li><li>Interpersonal skills, initiative-taking.</li><li>Proficient in English (independent user).</li></ul> <br><br> </div>
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Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br>
This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br>
<strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br>
A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector.
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<br> Job : <p>Join a major player in the healthcare sector as a Housekeeper. This position, based in Al Hoceima, offers you a key role at the heart of the residents' well-being and comfort.</p><br><br><p>Your role will be essential in ensuring an impeccable and welcoming living environment, by maintaining the cleanliness, hygiene, and order of the living spaces.</p><br><br><p>Your responsibilities will include a wide range of tasks aimed at maintaining a high standard of quality:</p><br><br><ul><li>Ensure the organization, coordination, and control of all activities related to the maintenance and cleanliness of the premises.</li><li>Guarantee compliance with quality, hygiene, and presentation standards for the various areas of the establishment.</li><li>Supervise, lead, and support operational teams to ensure an optimal level of service.</li><li>Develop work schedules and ensure proper staff management based on operational needs.</li><li>Monitor the quality of services provided and implement necessary corrective actions.</li><li>Ensure the application of internal procedures and compliance with hygiene, safety, and risk prevention rules.</li><li>Manage stocks of linen, cleaning products, and consumables, while optimizing their use.</li><li>Participate in the selection, onboarding, and training of employees.</li><li>Oversee external service providers working within your area of activity.</li><li>Implement monitoring indicators and provide regular reports to management.</li><li>Contribute to the continuous improvement of processes to ensure user satisfaction and the quality of the work environment.</li></ul> <br> <br> Required profile : <ul><li>Education: Bac+2 (Associate's degree) in Hospitality, Management, Services Management, or equivalent.</li><li>You have significant experience in managing housekeeping, maintenance, or general services, ideally gained in demanding establishments.</li><li>You have solid experience in managing operational teams and know how to rally your collaborators around quality and performance objectives.</li><li>Organized, rigorous, and responsive, you are recognized for your attention to detail and your ability to manage priorities.</li><li>You master hygiene and safety standards and best practices related to premises maintenance.</li><li>With excellent interpersonal skills, you demonstrate leadership, autonomy, and a strong sense of responsibility.</li><li>Proficiency in office tools is desired.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description As a Symfony Technical Expert, you will be responsible for the following activities (non-exhaustive and non-restrictive list): Participating in the definition of project architectures in support of technical managers; Participating in the drafting of detailed technical specifications; Ensuring effective development by adhering to best practices and initial recommendations; Independently managing upstream research and development studies and redesigning the architecture of existing projects; Participating in the maintenance of delivery scripts to deploy the solution on development and integration environments; Updating or writing technical documentation associated with software developments; Writing installation/operation procedures for the team responsible for deploying the solution on test, pre-production, and production environments; Proposing solutions to technical problems; Conducting Proofs of Concept (POCs) and development of complex modules. Team management</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Qualifications</h2><p><font dir="auto" ><font dir="auto" >You have a minimum of 5 years of experience in a similar role and you are proficient in the following technical areas: PHP Symfony 2/3/4, OOP and design patterns (MVC, singleton, dependency injection), Vue.js, Web Services (SOAP and REST), MySQL/Elastic Search, Git, GitHub, GitLab, Docker, PHPUnit, Behat and Selenium, Linux Debian</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The MBD engineer's responsibilities will include:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and modeling: Develop functional system models using MATLAB/Simulink while respecting the principles of Model-Based Design (MBD).</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Compilation and debugging: Compile and analyze C code generated from templates, and ensure the correction of anomalies.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Validation and testing: Perform MIL (Model-in-the-Loop), SIL (Software-in-the-Loop) and B2B (Back-to-Back) tests to ensure the conformity of models and code.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Requirements analysis: Review and validate functional specifications to ensure their consistency and feasibility.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Software problem analysis: Identify, diagnose and resolve anomalies related to models or embedded code.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Holder of a degree in electronic engineering, embedded computing or systems, with 1 to 2 years of minimum experience.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A very good level of English is required.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in MATLAB/Simulink (including Model Advisor, Design Verifier)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Using Git/GitHub for configuration management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in CANOE/CANalyzer for CAN network simulation and analysis</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good level of C programming knowledge for embedded development</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of UDS and OBD protocols (major asset).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of ISO 26262 (automotive functional safety)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of AUTOSAR (automotive software architecture)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Application of MISRA C guidelines for embedded code</font></font></li></ul><p></p></section>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Tiktok Creator Partnerships Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale; Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date; Review and approve creator content drafts against brand and campaign guidelines; Send and track creator agreements; process payments on schedule; Maintain reporting on creator status, output, spend, and performance for stakeholders; Flag disputes or at-risk relationships to the internal team with clear context; Follow internal procedures and SOPs.<br> What you need to succeed in this role: Excellent English language skills (at least C1 level for both speaking and writing); Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly; Strong organizational skills with the ability to manage multiple partner relationships simultaneously; Experience building and maintaining tracking systems and reporting dashboards; Able to independently manage routine negotiations and approvals while knowing when to escalate; Availability to handle time-sensitive creator communications as needed; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>At Deliverect, our API-first platform is revolutionizing commerce by providing a connected suite of on and off-premise solutions. We empower both the food and retail industries to expand their revenue and simplify their operations, creating seamless experiences for businesses to sell anywhere and deliver everywhere. Join us in this exciting journey, where your contributions will directly impact how businesses connect with their customers in a rapidly evolving global market.</span><br><strong>Department Focus:</strong><br>
<span>The Customer Experience team at Deliverect is dedicated to empowering our customers' success through personalized guidance and round-the-clock support, ensuring businesses of all sizes can maximize the potential of our products. As passionate advocates for our users, our global team leverages industry expertise and a customer-centric approach to drive continuous improvement and scale successful outcomes worldwide. Committed to providing tailored support and acting as the central point for feedback, we blend a personalized touch with our leading technology to ensure exceptional customer experiences are fundamental to every Deliverect journey.</span><br> <strong>Your Impact:</strong><br>
<span>As a Frontline Support Specialist, you are crucial to delivering exceptional customer experiences and ensuring seamless service operations. You will be the primary point of contact for most customers, efficiently resolving technical issues and addressing needs with precision. Your work directly enhances customer satisfaction, prevents churn, and contributes to continued subscription and potential expansion, impacting customer retention and lifetime value. By ensuring businesses maximize product potential and maintain seamless experiences, you will drive higher customer satisfaction scores (CSAT), Net Promoter Scores (NPS), and faster resolution times. You will also streamline internal processes through timely inter-team communication and effective initial troubleshooting, leading to improved efficiency across the organization.</span><br> <strong>Work Arrangement:</strong><br>
<span>This position requires work beyond standard business hours, including weekends and holidays on a rotating schedule. While a typical work week may consist of Monday-Friday, 10:00 am to 7:00 pm or 11:00 am to 8:00 pm, there will be flexibility expected to accommodate operational needs. Rest assured, all work performed in accordance with this schedule will be compensated according to local legal frameworks, including overtime and holiday pay regulations. Hours of work: Working between 7:00 am - 10:00 pm on a regular basis Monday - Friday, and weekends on a rotating schedule, holidays depending on business needs.</span><br> <strong>**This position requires full-time in-office attendance for the first 3 months of employment to support onboarding and team integration. Following this initial period, the role transitions to a hybrid schedule, offering 3 days in our Casablanca office and 2 days from the comfort of your home.**</strong><br><br><p><b>What you will do:</b></p><br><ul>
<li>Prioritize, organize, and manage your workload to ensure timely resolution of customer support tickets, using advanced CX management tools (approx. 40%).</li>
<li>Act as the primary point of contact for customers, efficiently resolving technical and administrative issues and addressing customer needs with precision and care (approx. 25%).</li>
<li>Independently troubleshoot and resolve common technical glitches and administrative issues for SMB Deliverect accounts (approx. 15%).</li>
<li>Conduct initial investigations and gather information for commercial and retention-focused requests for SMB accounts, and assist with commercial gesture requests (approx. 10%).</li>
<li>Coordinate with internal teams and external partners, managing escalations to subject matter experts or the Investigation Team when issues require deeper technical analysis or fall outside direct ownership (approx. 10%).</li>
</ul><br><p><b>What you will Bring: </b></p><br><ul>
<li>Fluency in Arabic and English is essential, with strong written and verbal communication skills; fluency in French would be a significant advantage.</li>
<li>At least 2 years of relevant experience in a customer support, IT Helpdesk or solutions consulting role, preferably within the SaaS industry, or equivalent work experience.</li>
<li>Strong ownership skills to ensure high-quality and timely ticket follow-up and resolution.</li>
<li>Excellent structure and organization abilities to efficiently handle your workload using advanced CX management tools, ensuring a smooth workflow and timely resolution of customer support tickets.</li>
<li>Solid communication skills to handle complicated customer issues and emotions, dealing with any criticism professionally.</li>
<li>Adaptability to provide stellar customer experience on any communication channel selected by Deliverect at any time.</li>
<li>Strong collaboration skills to work effectively across teams, fostering positive team dynamics and contributing to goals.</li>
<li>Critical thinking and creative problem-solving when faced with challenging issues which require out-of-the-box troubleshooting.</li>
<li>Autonomy and confidence to be self-driven and have the ability to handle pushback.</li>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p><strong>Disty Technologies</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is balanced by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also embraces an <strong>innovation culture</strong>, encouraging initiative, adaptability and experimentation. Finally, a structured <strong>organizational foundation</strong> underpins the whole, ensuring process rigor, reliability and operational efficiency.
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<br> Job : <p>Under the responsibility of the <strong>Logistics Department</strong>, you will be in charge of the smooth running of customer logistics flows. You are focused on efficiency and cost reduction. You ensure compliance with standards and deadlines agreed with our clients. You have a sense of rigor and customer satisfaction.<br><strong>Your responsibilities will include:</strong></p><br><br><ul><li>Ensure the execution of logistics flows with our clients and suppliers</li><li>Coordinate and streamline import operations.</li><li>Act as the interface with clients for logistical requests.</li><li>Track and supervise deliveries by subcontracted transport companies.</li></ul> <br> Required profile : <p>With a minimum of a <strong>Bac+4 degree (or equivalent) in logistics, finance, or a related field</strong>, you have experience of <strong>at least 2 years</strong> in a similar role.<br>However, you know how to adapt to a startup environment.<br>You have a strong sense of rigor and patience.<br>Your commitment and perseverance, combined with our expertise, will help turn your ambitions into achievements and together, we will surpass our goals!<br>You are ambitious and you enjoy succeeding and taking on challenges.<br>You fully embrace the company culture that places customer satisfaction as the top priority.</p><br><br> <br><br> </div>
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Job : <p>Tasks:</p><br><br><ul><li>Ensure follow-up with suppliers and management indicators</li><li>Handle the administrative management of purchases</li><li>Ensure stock follow-up</li><li>Manage buyer dashboards</li><li>Ensure compliance with regulatory procedures</li><li>Ensure logistical follow-up of purchases</li><li>Guarantee delivery times and volumes.</li><li>Manage supplier databases</li></ul> <br> <br> Required profile : <ul><li>A minimum of a Bac+2 level of education.</li><li>Beginner; previous experience in a similar role is preferred.</li></ul><p>Skills:</p><br><br><ul><li>Knowledge of the company and its business sector</li><li>Administrative management skills</li><li>Knowledge of purchasing processes</li><li>Proficiency in office tools.</li><li>Proficiency in purchasing software</li></ul> <br><br> </div>
<p>POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><h2>PREFERRED QUALIFICATIONS</h2>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
<p>Description du poste Context As part of the evolution and industrialization of the Scalian Group s IT infrastructures, the Modern Workplace O365 Expert role aims to evolve, secure, and standardize the SharePoint, Teams, Power Platform, and Copilot applications within the O365 suite. Reporting line Reporting to the Head of Infrastructure, within the Systems team of the Group IT department. Main responsibilities Based on an audit carried out 1 year ago by EXAKIS, and for each application (SharePoint, Teams, Power Platform, and Copilot), the main responsibilities are: Audit of existing environments Inventory of SharePoint sites, Teams, and the Power Platform environment Analysis of usage and deviations/drift Identification of obsolete or non-governed environments Production of reports and recommendations Compliance remediation Clean-up of environments (deletion / archiving) Rationalization of collaborative workspaces Reorganization of SharePoint content Reassignment of owners Standardization Implementation of Teams and SharePoint templates Definition of naming conventions Structuring of environments Securing environments (connectors, governance) Harmonization of practices Lifecycle management implementation Definition of phases: creation, operations, review, archiving, deletion Implementation of automated processes (Power Automate, PowerShell) Management of retention periods and inactivity Monitoring of KPIs Usage governance Clarification of Teams / SharePoint / OneDrive use cases Control of environment creation Writing guides and best practices Define and secure the overall use of Copilot AI and Copilot Studio Administration / Run Lifecycle monitoring with KPIs Regular reporting Storage and capacity management (notably Power Platform Dataverse) Microsoft O365 technology watch Level 3 support Required technical skills Microsoft O365 SharePoint Online (Expert) Microsoft Teams (Expert) Power Platform gouvernance et administration (Expert) Scripting/Automation MSGraph (Expert) Powershell (Expert) Power Automate (Expert) Power Apps (Expert) Reporting Powerbi (Expert) Entra ID hybrid (Knowledge) Windows 11 (Knowledge)</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s to Master s degree (Bac+3 to Bac+5) in IT. 3 to 7 years of experience in a similar role within a Microsoft environment. Strong command of ITIL processes (Incident, Problem, Change, and Configuration Management). Behavioral skills Service and advisory mindset, team spirit, proactive attitude, results-oriented, rigorous, well-organized, responsive, with an appetite for continuous learning and knowledge sharing. Languages Professional English.</p>
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Job : <p>Reporting to the Purchasing Department, you will be responsible for the following tasks:</p><br><br><p>Your mission will be detailed as follows:</p><br><br><p>follow international import purchasing operations;<br>respect purchasing initiation procedures;<br>enter orders on Sage X3;<br>check and compare supplier offers;<br>consult service providers and optimize international transport;<br>prepare customs clearance files;<br>follow up on goods receipts;<br>Report information to department managers;<br>Propose technical or IT solutions to continuously improve work.</p><br><br> <br> <br> Required profile : <p>You are mobile and based in Casablanca and meet the following criteria:</p><br><br><ul><li>Education: Bac +3 and above</li><li>Age: over 27 years old</li><li>Experience: 3 years, ideally in the same department</li><li>Proficiency in IT tools: ERP, Excel, SAGE...</li><li>Personal qualities: analytical and synthetic thinking, rigor, methodology, listening skills and excellent interpersonal skills</li></ul><p><strong>Then don't hesitate, this position is for you!</strong></p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b> <u>Essential Functions/Core Responsibilities </u> </b> </p> <ul> <li>Define and lead the recruitment strategy in line with business challenges and adapt it to the specificities of regions, clients, and professions</li> <li>Implement, optimize, and supervise the recruitment process: sourcing, qualification, interviews, collective session facilitation, onboarding of new recruits</li> <li>Ensure a smooth and high-quality candidate experience by evaluating their satisfaction and continuously improving the process</li> <li>Establish performance indicators to track and measure the effectiveness of sourcing and recruitment</li> <li>Manage and upskill the Talent Acquisition Morocco team.</li> <li>Assist operational staff in recruiting their teams and advise them within the current process</li> <li>Organize and optimize the recruitment process: sourcing, qualification, interviews, collective session facilitation, onboarding of new recruits;</li> <li>Develop and manage a talent pool to anticipate future needs and improve recruitment responsiveness</li> <li>Implement performance indicators (KPIs) to measure recruitment effectiveness and optimize processes</li> <li>Promote the employer brand through events and partnerships (ANAPEC, OFPPT, universities, forums)</li> </ul> <p> </p> <p> <b> <u>Candidate Profile: </u> </b> </p> <p>Significant experience managing a talent acquisition function across multiple sites, responsible for high volume hiring within the contact centre industry</p> <p> Ability to interpret and analyse recruiting metrics and trends: retention, quality of hire, net throughput, etc.</p> <p> Fluent in French and English (written and spoken), with a proven ability to deliver clear presentations to internal and external audiences.</p> <p> Advanced Microsoft Office skills</p> <p> Proven ability to lead team in organizing and prioritizing projects in a fast-paced and deadline-oriented business environment.</p> <p> </p> <p> Demonstrated ability to mentor, coach and provide direction to a team of employee</p> <p> Demonstrated ability to take initiative and ownership with focus on continuous improvement</p> <p> Demonstrated ability to foster customer service disposition and sense of professionalism for self and team</p> <p> Solid understanding of the organization's business operations and industry. Demonstrated business acumen</p> <p> Demonstrated talent with critical thinking; ability to comprehend, analyze, and interpret.</p> <p> Excellent attention to detail</p> <p> Ability to handle and maintain confidential information</p> <p> </p> <p> <b>What We Offer You</b> </p> <p>At Concentrix, we make the recognition and well being of our talent a priority. Here are the benefits we offer to recognize your contribution:</p> <ul> <li>Fair and ethical advancement opportunities</li> <li>Professional development opportunities</li> <li>Competitive compensation</li> <li>Exceptional benefits, including:<ul> <li>Health insurance</li> <li>Supplemental retirement plan after one year of service and enrollment</li> <li>On-site cafeteria service</li> <li>Gym with a dedicated on-site coach. Access is free (this benefit is available at sites that have a gym)</li> <li>Possibility to enroll in the company daycare (where available) or a daycare subsidy</li></ul></li></ul></div></section>
<p>Development of robots with UiPath technology.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>UiPath, Python, .NET, VBA.</li><li>Power Automate.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A leading American international school in Rabat is seeking an outstanding Lower Elementary Teacher to join its dynamic and collaborative faculty. The school is committed to academic excellence, student well-being, and fostering a nurturing, inquiry-based learning environment where every child can thrive. This is an exciting opportunity for a passionate educator who is dedicated to inspiring young learners and creating engaging, student-centered classrooms.</p><p><strong>Key Responsibilities</strong></p><ul><li>Plan and deliver high-quality, engaging lessons aligned with the American curriculum.</li><li>Foster a positive, inclusive, and supportive classroom environment that promotes academic, social, and emotional growth.</li><li>Differentiate instruction to meet the diverse learning needs of students.</li><li>Assess student progress using a variety of formative and summative assessment strategies.</li><li>Maintain accurate records of student achievement and provide timely, constructive feedback to students and parents.</li><li>Build strong relationships with students, families, and colleagues to support student success.</li><li>Integrate technology effectively to enhance teaching and learning.</li><li>Participate actively in curriculum development, professional learning, and school initiatives.</li><li>Contribute to the wider life of the school through extracurricular activities and school events.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor or Master's degree in Education (essential).</li><li>A valid teaching license/certification from a recognized authority (essential).</li><li>Experience teaching students in Kindergarten, Grade 1, or Grade 2 within an American or international curriculum.</li><li>Strong understanding of early childhood and elementary literacy, numeracy, and child development.</li><li>Excellent classroom management and communication skills.</li><li>Native-level or fluent English proficiency.</li><li>Experience in an international school environment.</li><li>Familiarity with inquiry-based and student-centered learning approaches.</li><li>Experience working with multilingual learners.</li><li>Knowledge of educational technology and digital learning tools.</li></ul><p><strong>Job Requirements</strong></p><p>Want to stand out? Make sure your profile matches these job requirements to get your application noticed.</p><p>Eligible Candidates: Certified Teacher</p><p>Minimum Education: Bachelor</p><p>Teaching Experience: 2+ years</p><p>Licenses & Certifications: Teaching Credential/License</p><p></p></section>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>*This is a hybrid role and you will be required to be onsite at our office Tuesday-Thursday*</strong></p><br><p>The Associate Director (AD) will be responsible for planning and executing Patient strategies and tactics for ELAHERE, the first and only approved treatment for FRα-positive platinum-resistant ovarian cancer and EMRELIS, the first and only c-Met targeted ADC approved in 2L+ NSCLC. The AD will support both brands in a 70/30 split of their time, and work closely with multiple departments to ensure alignment in strategic direction and market execution. The AD will foster positive working relationships with advocacy, public affairs, sales, sales training, medical affairs, market research, regulatory, and other cross franchise teams. </p><br><p> <strong>Key Responsibilities Include:</strong></p><br><ul><li>Support and participate in the development of strategy for patient tactics</li><li>Help build the yearly brand tactical plans and develop tactics that align to the strategic brand plan primarily for patient promotions, including omnichannel strategy and planning</li><li>Partner with medical, legal, and regulatory teams to review and approve patient materials.</li><li>Manage and develop a Marketing Manager focused on ELAHERE and collaborate with internal/external networks, consultants, and agency partners</li><li>Perform budget tracking for responsible tactics</li><li>Contribute to presentations for Executive Leadership</li><li>Establish and maintain relationships with advocacy groups where appropriate</li><li>Proactively support the sales force through ongoing communications of patient materials, as well as through development and implementation of patient brochures and other leave-behinds</li><li>Continually evaluate the effectiveness of marketing plans and recommend changes in strategy or tactics as appropriate</li></ul><br>Qualifications<br><br><p><strong><u>Minimum Qualifications</u></strong></p><br><ul><li>Bachelor's Degree. </li><li>5-7 years of biopharmaceutical industry experience with experience in Consumer/Patient marketing</li><li>Strong analytics with excellent overall business acumen</li><li>Excellent leadership and communication skills</li><li>Ability to foster strong relationships with senior management and external partners</li></ul><p><strong><u>Preferred Qualifications:</u></strong></p><br><ul><li>Oncology/hematology experience, especially ovarian cancer or lung cancer</li><li>Experience in pharmaceutical sales</li><li>Knowledge of marketing concepts within strategic planning process</li><li>Strong collaboration and team orientation, with experience accomplishing results through others and influencing others</li><li>Demonstrated understanding of principles of market research to draw valid conclusions</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The Industrialization Flying Analyst (GV2) ensures the operational implementation and continuous improvement of industrial processes for embedded electronic (EE) components, bridging validation requirements with production constraints.</p><br><br><p><strong>Within the project, your main tasks will include:</strong></p><br><br><ul><li>Manage and structure project inputs, diagnostic data, and technical information.</li><li>Deploy and monitor software configurations and updates through SPARTE.</li><li>Troubleshoot test equipment and validation means.</li><li>Reproduce, analyze, and document technical issues and defects.</li><li>Support issue resolution activities in coordination with engineering teams.</li><li>Identify electrical non-conformities and ensure vehicle operability after updates.</li><li>Report activity status and maintain project traceability.</li><li>Participate in project meetings and proactively identify risks and improvement opportunities.</li></ul> <br> Required profile : <ul><li>Engineering degree in Electrical, Electronics, Automotive, Mechatronics, or related field.</li><li>Experience in automotive validation, embedded systems, software integration, or vehicle modernization activities.</li><li>Knowledge of powertrain systems (combustion, hybrid, and electric vehicles).</li><li>Understanding of ADAS and vehicle electrical/electronic architectures.</li><li>Experience with diagnostic tools: <strong>Diagalyser, IDVH, DOTI</strong>.</li><li>Experience with calibration and validation tools: <strong>INCA, CANalyzer</strong>.</li><li>Knowledge of EE isolation testing and vehicle validation processes.</li><li>Strong analytical, troubleshooting, and communication skills.</li></ul> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The Industrialization Leader ensures the operational implementation and continuous improvement of industrial processes for embedded electronic (EE) components, bridging validation requirements with production constraints.</p><br><br><p><strong>Within the project, your main tasks will include:</strong></p><br><br><ul><li>Manage and structure project inputs, diagnostic data, and technical information.</li><li>Deploy and monitor software configurations and updates through SPARTE.</li><li>Troubleshoot test equipment and validation means.</li><li>Reproduce, analyze, and document technical issues and defects.</li><li>Support issue resolution activities in coordination with engineering teams.</li><li>Identify electrical non-conformities and ensure vehicle operability after updates.</li><li>Report activity status and maintain project traceability.</li><li>Participate in project meetings and proactively identify risks and improvement opportunities.</li></ul> <br> Required profile : <ul><li>Engineering degree in Electrical, Electronics, Automotive, Mechatronics, or related field.</li><li>Experience in automotive validation, embedded systems, software integration, or vehicle modernization activities.</li><li>Knowledge of powertrain systems (combustion, hybrid, and electric vehicles).</li><li>Understanding of ADAS and vehicle electrical/electronic architectures.</li><li>Experience with diagnostic tools: <strong>Diagalyser, IDVH, DOTI</strong>.</li><li>Experience with calibration and validation tools: <strong>INCA, CANalyzer</strong>.</li><li>Knowledge of EE isolation testing and vehicle validation processes.</li><li>Strong analytical, troubleshooting, and communication skills.</li></ul> <br><br> </div>