Sharepoint Jobs in Morocco
6 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br><p>Job Title:</p><br><br>MS SharePoint Architect with French<br><p>Job Description</p><br><br><br><p>Location:</p><br><br>ESP Work-at-Home<br><p>Language Requirements:</p><br><br><br><p>Time Type:</p><br><br>Full time<br> </div>
<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers.</li><li>Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs.</li><li>Promote and sell DHL products and value-added services to achieve revenue and shipment targets.</li><li>Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management).</li><li>Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements.</li><li>Manage customer complaints effectively and implement corrective actions to avoid recurrence.</li><li>Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes.</li><li>Maintain accurate daily operations including shipment processing, manifesting and CIA checks.</li><li>Ensure proper handling and reconciliation of cash, including float management and CAA compliance.</li><li>Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools.</li><li>Identify opportunities to improve customer experience, processes and service quality.</li><li>Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives.</li><li>Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of <strong>French</strong>, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Problem Solving: Takes ownership of customer enquiries and provides effective solutions.<br>Customer Orientation: Builds long-term relationships and ensures customer satisfaction.<br>Planning & Organizing: Manages daily tasks efficiently to meet operational and sales targets.<br>Results Orientation: Focuses on achieving revenue, shipment and service KPIs.<br>Teamwork: Works collaboratively and contributes to a positive team environment.<br>Communication: Communicates clearly and effectively with customers and internal stakeholders.<br>Attention to Detail: Ensures accuracy in transactions, documentation and cash handling</p></div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Technical Skills Solution Area: AI Business Solutions, SharePoint on premise and M365 SPO</p> <p>We need individuals that:</p> <p> Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.<br> Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment, and first-class delivery.<br> Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.<br> Communicate at all levels from CIO to the technical staff on the ground.</p> <p>Expertise Required <br> Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions<br> Face-to-face customer engagement skills<br> Excellent written, oral and presentation skills<br> Troubleshooting knowledge & skills<br> Degree qualification or equivalent experience<br> Good understanding of ITIL/Service Management<br> Passion for new innovative technology and drive customer transformation<br> Demonstrate effective balance between business and technical acumen<br> Ability to effectively recognize and adapt to change<br> Ability to deliver presentations and discuss complimentary products at a solutions level<br> Ability to handle customer critical issues and work in difficult situations<br> Experience delivering proactive services, such as workshops and technical assessments.</p> <p>Role Requirements<br> Security Clearance: preferred but not mandatory<br> Language: Fluent in Arabic and English (written and oral communication)<br> Travel: required, mix of remote and onsite engagement<br> </p> <p>Technical Expertise Required </p> <p>SharePoint On Premise<br> Deep understanding in SharePoint on premise for 2016, 2019 and Subscription Edition (Level 300-400)<br> SharePoint experience in the following areas is required: architecture/ Topology, SharePoint Basics: Create Sites, Lists, Manage Permissions etc., Troubleshooting skills, Disaster Recovery scenarios, SharePoint Service Applications, Managing, maintaining and migrating Enterprise SharePoint Server, Upgrading between SharePoint versions, Scaling Enterprise SharePoint environments, Configuring SharePoint Hybrid Solutions, Migration to SharePoint Online, (Zero downtime) patching, SharePoint Authentication Providers<br>SharePoint Online Administration: <br> Manage site collections at the tenant level. <br> Design and implement hub site architecture. <br> Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management. <br> Oversee tenant-level external sharing and prevent oversharing. <br> Administer and configure Microsoft Search and understand Microsoft Graph Search connectors. <br> Integrate SharePoint Online with M365 Purview for data governance and information management. <br> Implement data loss prevention, data retention, and sensitivity labels for SPO/ODFB. <br> Manage Microsoft 365 backup and archive for SharePoint Online. <br> Utilize SharePoint Advanced Management (SAM) Add-on features and controls. <br> Classic and Modern Search <br> Understanding of the latest updates and changes to SharePoint Online<br></p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><br><br><p>Would you like to become part of the world's most international company in the world?</p><br><br><p>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><br><br><p>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><br><br><strong>ABOUT THE ROLE :</strong><p><em>Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement.</em></p><br><br><strong>YOUR TASKS :</strong><ul><li>Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers.</li><li>Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs.</li><li>Promote and sell DHL products and value-added services to achieve revenue and shipment targets.</li><li>Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management).</li><li>Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements.</li><li>Manage customer complaints effectively and implement corrective actions to avoid recurrence.</li><li>Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes.</li><li>Maintain accurate daily operations including shipment processing, manifesting and CIA checks.</li><li>Ensure proper handling and reconciliation of cash, including float management and CAA compliance.</li><li>Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools.</li><li>Identify opportunities to improve customer experience, processes and service quality.</li><li>Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives.</li><li>Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.</li></ul><strong>YOUR PROFILE :</strong><p>Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of <strong>French</strong>, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude.</p><br><br><p><strong>Competencies:</strong><br>Problem Solving: Takes ownership of customer enquiries and provides effective solutions.<br>Customer Orientation: Builds long-term relationships and ensures customer satisfaction.<br>Planning & Organizing: Manages daily tasks efficiently to meet operational and sales targets.<br>Results Orientation: Focuses on achieving revenue, shipment and service KPIs.<br>Teamwork: Works collaboratively and contributes to a positive team environment.<br>Communication: Communicates clearly and effectively with customers and internal stakeholders.<br>Attention to Detail: Ensures accuracy in transactions, documentation and cash handling</p><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p> <b>Technical Skills Solution Area:</b> AI Business Solutions, SharePoint on premise and M365 SPO</p> <p> </p> <p> <b>We need individuals that:</b> </p> <p> </p> <ul> <li>Possess deep technical expertise in at least one technical specialty and can solve complex technical problems through sound, creative troubleshooting. You will also need to be able to examine possible workarounds and escalations as required.</li> <li>Set an example of excellence as a Microsoft representative, enhancing the company's image and reputation through your credibility, preparation, commitment, and first-class delivery.</li> <li>Demonstrate strong communication skills; ability to develop strategic on-going customer relationships, gain trust and respect for the company. Engineers must also possess strong technical writing, presentation and training skills.</li> <li>Communicate at all levels from CIO to the technical staff on the ground.</li> </ul> <p> </p> <p> <b>Expertise Required </b> </p> <ul> <li>Experience in the enterprise customer arena and track record with delivering enterprise-grade SharePoint solutions</li> <li>Face-to-face customer engagement skills</li> <li>Excellent written, oral and presentation skills</li> <li>Troubleshooting knowledge & skills</li> <li>Degree qualification or equivalent experience</li> <li>Good understanding of ITIL/Service Management</li> <li>Passion for new innovative technology and drive customer transformation</li> <li>Demonstrate effective balance between business and technical acumen</li> <li>Ability to effectively recognize and adapt to change</li> <li>Ability to deliver presentations and discuss complimentary products at a solutions level</li> <li>Ability to handle customer critical issues and work in difficult situations</li> <li>Experience delivering proactive services, such as workshops and technical assessments.</li> </ul> <p> </p> <p> <b>Role Requirements</b> </p> <ul> <li> <b>Security Clearance:</b> preferred but not mandatory</li> <li> <b>Language:</b> Fluent in German and English (written and oral communication)</li> <li> <b>Travel:</b> required, mix of remote and onsite engagement</li> <li> <b>Location:</b> location near Cologne/Bonn, Hamburg or Berlin preferred but not mandatory</li> </ul> <p> </p> <p> <b>Technical Expertise Required </b> </p> <p> </p> <p> <b>SharePoint On Premise</b> </p> <ul> <li>Deep understanding in SharePoint on premise for 2016, 2019 and Subscription Edition (Level 300-400)</li> <li>SharePoint experience in the following areas is required: architecture/ Topology, SharePoint Basics: Create Sites, Lists, Manage Permissions etc., Troubleshooting skills, Disaster Recovery scenarios, SharePoint Service Applications, Managing, maintaining and migrating Enterprise SharePoint Server, Upgrading between SharePoint versions, Scaling Enterprise SharePoint environments, Configuring SharePoint Hybrid Solutions, Migration to SharePoint Online, (Zero downtime) patching, SharePoint Authentication Providers</li> </ul> <p> <b>SharePoint Online Administration:</b> </p> <ul> <li>Manage site collections at the tenant level. </li> </ul> <ul> <li>Design and implement hub site architecture. </li> </ul> <ul> <li>Utilize SPO Management Shell, PnP PowerShell module, and Microsoft Graph for tenant management. </li> </ul> <ul> <li>Oversee tenant-level external sharing and prevent oversharing. </li> </ul> <ul> <li>Administer and configure Microsoft Search and understand Microsoft Graph Search connectors. </li> </ul> <ul> <li>Integrate SharePoint Online with M365 Purview for data governance and information management. </li> <li>Implement data loss prevention, data retention, and sensitivity labels for SPO/ODFB. </li> </ul> <ul> <li>Manage Microsoft 365 backup and archive for SharePoint Online. </li> </ul> <ul> <li>Utilize SharePoint Advanced Management (SAM) Add-on features and controls. </li> </ul> <ul> <li>Classic and Modern Search </li> </ul> <ul> <li>Understanding of the latest updates and changes to SharePoint Online </li> </ul> <p> </p> <p> <b>OneDrive for Business Administration:</b> </p> <ul> <li>Understand GPO/Intune settings for managing the OneDrive for Business sync client. </li> </ul> <ul> <li>Migrate from on-premises home drives to OneDrive for Business.</li><li><br></li></ul></div></section>
<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Deliver a high level of customer service at the Service Point, ensuring excellent customer experience while promoting DHL products and services, and contributing to revenue and shipment targets achievement.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Act as a brand ambassador for DHL, providing professional, friendly and courteous service to all customers.</li><li>Handle walk-in customers efficiently, ensuring immediate attention and response to their shipping needs.</li><li>Promote and sell DHL products and value-added services to achieve revenue and shipment targets.</li><li>Build and maintain strong relationships with new and existing customers, including local stakeholders (e.g. mall management).</li><li>Follow up on customer enquiries and ensure accurate information is provided on services, pricing, transit times and documentation requirements.</li><li>Manage customer complaints effectively and implement corrective actions to avoid recurrence.</li><li>Ensure compliance with Service Point procedures and GSOP standards, including safety and operational processes.</li><li>Maintain accurate daily operations including shipment processing, manifesting and CIA checks.</li><li>Ensure proper handling and reconciliation of cash, including float management and CAA compliance.</li><li>Maintain Service Point readiness by ensuring availability of supplies, equipment and proper functioning of tools.</li><li>Identify opportunities to improve customer experience, processes and service quality.</li><li>Contribute to achieving KPIs such as NPA, revenue targets (RPD / SPD) and year-on-year growth objectives.</li><li>Work collaboratively with internal teams to ensure seamless service delivery and customer satisfaction.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">Minimum Bac +2 or equivalent qualification. Strong customer service orientation with a passion for delivering excellent customer experience. Good command of <strong>French</strong>, spoken and written. Good organizational skills with ability to manage priorities and workload effectively. Ability to work under pressure in a fast-paced and time-sensitive environment. Strong interpersonal and communication skills. Good knowledge of service industry practices; logistics or international business knowledge is an advantage. Presentable, professional and customer-focused attitude.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Problem Solving: Takes ownership of customer enquiries and provides effective solutions.<br>Customer Orientation: Builds long-term relationships and ensures customer satisfaction.<br>Planning & Organizing: Manages daily tasks efficiently to meet operational and sales targets.<br>Results Orientation: Focuses on achieving revenue, shipment and service KPIs.<br>Teamwork: Works collaboratively and contributes to a positive team environment.<br>Communication: Communicates clearly and effectively with customers and internal stakeholders.<br>Attention to Detail: Ensures accuracy in transactions, documentation and cash handling</p></div>