Airline Ticketing Agent Jobs - Casablanca Morocco
8 Jobs Found
<p><strong>Employees needed for a travel agency in Casablanca</strong></p><p>A travel agency specializing in Umrah services and flight bookings is looking for serious employees to join the team.</p><p> </p><p><strong>Responsibilities:</strong></p><ul><li>Reception of clients and responding to inquiries</li><li>Assistance in preparing booking files (flight tickets, Umrah)</li><li>Communication with clients by phone and WhatsApp</li><li>Basic administrative tasks</li></ul><p> </p><p><strong>Requirements:</strong></p><ul><li>No prior experience required</li><li> seriousness and punctuality</li><li>Willingness and desire to learn</li><li>Good treatment of clients</li><li>Proficiency in Arabic (French is an added advantage)</li><li>Basic computer skills (Word, Excel, Internet)</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are currently seeking a Reservations Coordinator to join our dynamic team. At Radisson Hotel Group, we go beyond the CV: we value unique personalities, skills, talent, and a genuine passion for creating memorable experiences. We are committed to nurturing and developing talent by offering opportunities for advancement and cultivating a culture of continuous learning. As a Reservations Coordinator, you embody precision, efficiency, and a strong customer service focus, contributing to the excellence of our Reservations team. Your role is essential in ensuring seamless and excellent service, combining meticulous attention to detail with a commitment to the guest experience. Our Reservations team is composed of passionate organizers, driven by sales performance, with a keen eye for detail and a deep understanding of customer needs, all dedicated to delivering a remarkable experience and creating memorable moments for our guests. Our Reservations Coordinator thrives on the daily buzz and is fully committed to ensuring maximum occupancy of our establishment. You will be responsible for converting reservation inquiries into sales, ensuring that every step of the customer journey is anticipated and executed flawlessly. You will optimize sales and profitability by following up on customer requests and managing upsells to achieve set targets. As a key member of the team, you will work proactively to guarantee customer satisfaction and ensure the smooth operation of the Reservations department. Join our team as a Reservations Coordinator and contribute to an exceptional service, combining professionalism with a dynamic and positive atmosphere!</font></font></p><p><strong>Desired Candidate Profile</strong></p><p>Flexibilit et attitude positive, "Yes, I Can!"</p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of detail</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Creative in problem-solving</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Passionate about creating exceptional service</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a team to ensure customer satisfaction</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent oral communication skills</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enjoy working in a friendly work environment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a similar role is an asset, but not essential</font></font></p>
<p>To help train and develop reservations staff and cross-training any necessary operations staff members. To control room and rate availability in accordance with established guidelines to maximize occupancy and revenue. To work with the Sales Department in handling group bookings, maintaining files, tracing cut-offs dates, following up on special instructions, etc. To control all suite reservations with the Front Office Manager and ensure special handling of top corporate clients, VIPs, Elite, HRG and return guests. To prepare and distribute occupancy and revenue forecasts and keep all department heads well informed of any unexpected changes in levels of business. The ability to prepare and distribute daily return guest and monthly recap of percentage of return guests, daily VIP list, and daily arrivals list. Ensure that all reservation confirmations are communicated to stakeholders daily. To ensure all reservations staff are familiar with all guest rooms, selling techniques, hotel facilities, services, hours of operation, key personnel, special activities, functions in the hotel and to ensure proper follow-up on all special guest requests. To handle guest complaints keeping senior management well-informed of any problems and action taken. What we offer: Competitive Salary, wages, and a comprehensive benefits package Excellent Training and Development opportunities Complimentary Accommodation at other Four Seasons Hotels and Resort Complimentary Dry Cleaning for Employee Uniforms Complimentary Employee Meals</p><p><strong>Desired Candidate Profile</strong></p><p>University degree or equivalent experience required Minimum of 2 years' experience working in similar role within the luxury hospitality industry. Excellent time management skills Excellent oral, verbal and written communication skills to focus on detailed information for potential new clientele, return guests, 222 guests and Eliete guests.</p>
<b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within the surface treatment workshop of Safran Aircraft Engine Services Casablanca, your responsibilities will include: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Performing surface treatment operations (degreasing, pickling, contamination removal, deoxidation, etc.) on aeronautical parts, following work instructions. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensuring the quality of treated parts through visual inspections. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Applying procedures and safety instructions related to the handling of chemicals and the use of specific equipment. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Participating in production flow management and ensuring adherence to production rates. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Performing first-level maintenance on the surface treatment lines. </font></font><br><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br>Job Requirements </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Diploma in surface treatment or a similar technical field. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Previous experience in a similar position, preferably in the aeronautical or mechanical industry. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Knowledge of surface treatment processes, quality standards and associated safety rules. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Rigor, sense of organization and ability to work in a team. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Autonomy and responsiveness to the unexpected. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">But what else? (advantages, specific features, etc.) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team 3x8 </font></font><br><br>
<br><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will join the dimensional control department and will be responsible for programming and performing inspections on Coordinate Measuring Machines (CMMs) to ensure the conformity of parts and tooling. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The main tasks are: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Programming CMMs to perform dimensional inspections. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Inspecting parts or tooling according to technical drawings. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Performing automatic measurements and analyzing the results. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Validating and optimizing measurement programs. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Providing support to production workshops. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Participating in the industrialization of new products. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Performing repeatability and reliability tests of measurements. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Occasionally performing first-level maintenance on measuring equipment. </font></font><br><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br>Job Requirements </font></font><br></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required Skills: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Knowledge of dimensional control and industrial metrology. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Proficiency in computer tools and ideally CMM programming software. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Rigor, precision and sense of analysis. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ability to work in a team and communicate with the different production and quality departments. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Sense of organization, autonomy and respect for aviation procedures. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">But what else? (advantages, specific features, etc.) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Shift 2*8 </font></font><br><br>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To act as the interface with the freight forwarder and SAESC's transport subcontractors,</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify the conformity of the documents: invoices, delivery notes, packing lists, DUM (Digital Single Use Document)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor import and export declarations for aircraft engines, imports and exports;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with customs regulations;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Set up and monitor the dashboard for managing customs and transport activities;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Track the goods until final delivery;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Archive and update documents;</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze transport and transit invoices and resolve any disputes. Validate transport invoices;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">BAC +2 in Customs, International Trade, Logistics or equivalent with a minimum of 4 years' experience in managing customs, import and export relations in an industrial structure, preferably in the aeronautical field.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Extensive knowledge of customs management and transport</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of customs legislation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of Incoterms</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of customs classifications</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Teamwork</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Initiative</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization and management of priorities</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the logistics process</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of computer tools</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To have professional integrity and act in accordance with regulations</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main mission: The Credit and Collections Manager is responsible for monitoring, controlling, and collecting the establishment's receivables. They ensure the reliability of customer accounts, compliance with credit terms and payment deadlines, while contributing to the management of the hotel's financial risk.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure daily monitoring of debit accounts and ensure their regularization within the given deadlines.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Check the conformity of invoices, supporting documents and billing conditions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up with clients and monitor payment commitments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify overdue receivables and implement appropriate recovery actions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the matching and reconciliation of customer accounts.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze discrepancies, anomalies or disputes related to invoices and coordinate their resolution with the relevant departments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborate closely with the Finance, Commercial, Reservations, Reception and Sales teams to ensure effective account monitoring.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare statements of receivables, collection reports and performance indicators for Management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with internal procedures relating to credit, invoicing and debt collection.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the prevention of risks related to receivables and contribute to the continuous improvement of credit management processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain professional and constructive communication with the establishment's clients and partners.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p>Qualifications</p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced degree in Finance, Accounting, Management or a similar field.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a similar role, ideally in the hotel industry.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good command of invoicing, accounts receivable and debt collection processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour, organizational skills and analytical ability.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal skills and communication skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work collaboratively with different departments.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in computer tools and hotel/financial management systems.</font></font></li></ul>
<b>Position:</b> Administrative Assistant<p> </p> <p> </p> <b>Job Description:</b> <b>Who We Are:</b> <p>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.</p> <p> </p> <b>About the Role :</b> <p>The Administrative Assistant provides comprehensive administrative and operational support to the Casablanca site, ensuring the efficient coordination of office activities, business visits, and day-to-day administrative operations. The role is responsible for managing visitor logistics, travel arrangements, meeting coordination, and general office administration while supporting managers and maintaining a professional workplace environment.</p> <p> </p> <p> <b>Main Responsibilities:</b> </p> <ul> <li> <p>Provide administrative support by preparing correspondence, reports, presentations, spreadsheets, and other business documents.</p> </li> <li> <p>Coordinate local and international business visits, including meeting schedules, visitor agendas, hotel reservations, taxi transfers, and site logistics.</p> </li> <li> <p>Organize meetings by scheduling rooms, preparing meeting materials, and coordinating attendees.</p> </li> <li> <p>Coordinate domestic and international travel arrangements when required.</p> </li> <li> <p>Prepare and process expense reports and administrative documentation for approval.</p> </li> <li> <p>Maintain calendars and provide scheduling support for leaders and key stakeholders.</p> </li> <li> <p>Manage office supplies and coordinate with vendors to ensure adequate inventory.</p> </li> <li> <p>Handle incoming and outgoing mail, shipments, and courier services.</p> </li> <li> <p>Support onboarding logistics for new employees and visitors.</p> </li> <li> <p>Assist with the organization of site events, team meetings, and employee engagement activities.</p> </li> <li> <p>Serve as a point of contact for general administrative inquiries and support day-to-day office operations.</p> </li> <li> <p>Ensure administrative processes comply with company policies and procedures.</p> </li> </ul> <p> </p> Job Complexity <ul> <li> <p>Applies established administrative knowledge and procedures to support daily business operations.</p> </li> <li> <p>Works independently on routine assignments with moderate supervision.</p> </li> <li> <p>Prioritizes multiple tasks while meeting deadlines in a fast-paced environment.</p> </li> <li> <p>Identifies administrative issues and resolves them using standard processes, escalating when appropriate.</p> </li> <li> <p>Builds effective working relationships with internal teams, external vendors, and visiting stakeholders.</p> </li> </ul> <p> </p> <b>Who We're Looking For:</b> <ul> <li> <p>Associate degree (2-year degree) or equivalent administrative qualification preferred, or High School Diploma with relevant professional experience.</p> </li> <li> <p>Typically requires 2 4 years of experience in an administrative, executive assistant, office coordinator, or similar role.</p> </li> <li> <p>Experience coordinating travel, business visits, meetings, and office operations is preferred.</p> </li> <li> <p>Strong proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, and Teams).</p> </li> <li> <p>Excellent organizational, communication, and time management skills.</p> </li> <li> <p>Fluent in English and French; additional languages are considered an asset.</p> </li> </ul> <p> </p> <b>What Do We Offer:</b> <ul> <li> <p>Full Permanent contract</p> </li> <li> <p>Social advantage: CNSS, CIMR, Health insurance</p> </li> <li> <p>Very good working atmosphere in a team of passionate collaborators</p> </li> <li> <p>Work culture where you can make an impact</p> </li> <li> <p>Working within an international organization, recognized worldwide in its sector.</p> </li> </ul> <p> </p> <p>Submit your CV in English.</p> <p>Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.</p> <p> </p> <p> </p> <p>#LI-FR1</p> <p> </p> <p> </p> <b>Location:</b> MA-Casablanca, Morocco (Boulevard Al Quods)<p> </p> <p> </p> <b>Time Type:</b> Full time <p> </p> <b>Job Category:</b> Business Support