Jobs In Al Manara

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Sales Operation Associate<br><br><b>Job Description:</b><p>Principal Accountabilities<br>● Responsible for the day-to-day sales support and customer service activities for assigned accounts with primarily indirect sales. Performs sales support functions to provide the highest level of service and customer satisfaction while maintaining efficiencies in corporate operational processes and procedures. Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), vendor resources and customers. Demonstrates a proactive approach and sense of urgency on our customers’ behalf, anticipates our customers’ requirements and communicates efforts in a timely and effective.<br>● Order Processing: processes routine/ smaller customer orders accurately and timely by reviewing PO's for accuracy, freight terms, transportation, pricing, technical specifications, part numbers and any other unique customer requirements. Resolve discrepancies with the customer prior to order entry; enter sales orders into the Arrow ERP system working with shared services teams to resolve any complex issues. Review backlog report throughout to determine how to fulfill orders most effectively while balancing product cost, customer delivery expectations and vendor availability.<br>● Customers Service and Service Requests: Meets customer service agreements established in SOW. Respond quickly ad professionally to customer requests for information relative to orders and RMA's requests for confirmations/invoices, credit status, expediting or shipping requirements. Documents all customer requests for product returns or maintenance cancellations in an Oracle ERP system. Obtains all related facts and makes the decision to accept or reject based on established guidelines.&nbsp;<br>●Backlog Management, Billing and Resolution of vendor Invoice Discrepancies and Claims: Maintain control of the open backlog of orders, service requests and RMA's from entry through billing. From ongoing reviews of open orders and SRs/RMAs determine if the vendors have shipped, entitled and or billed the order or return. Research and resolve vendor invoice variances caused by price, quantity, goods/services receipts, freight and tax code discrepancies.<br>● May manage customer quotes activities in line with customer specific&nbsp;strategies, quoting processes, and order management.</p><br><br><p><br>Job Complexity<br>● Entry level job with limited prior relevant training or work experience<br>● Acquires basic skills to perform routine tasks<br>● Work is prescribed and completed with little autonomy<br>● Has limited discretion to vary from established procedures<br>● Works with either close supervision or under clearly defined procedures</p><br><br><p><br>Experience / Education<br>Typically requires a minimum of 1 year of experience. For warehouse jobs: Typically requires at least 5 years of experience.</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>

<p><br></p> <b>The Role of Sales Executive : </b> <br> <p>We currently have an opportunity for a <b>Sales Executive</b> to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco.</p> <p>Reporting to the Director of Sales, the Sales Executive is responsible for driving revenue growth through the development and management of business opportunities across key market segments, including Leisure, MICE, Corporate, Government, Luxury Groups, and other strategic segments. This role actively identifies new business opportunities, builds strong client relationships, and supports the execution of the hotel's commercial strategy while maintaining the highest standards of service and professionalism.</p> <p>Responsibilities include conducting sales calls, prospecting new clients, preparing proposals and contracts, negotiating business opportunities, and representing the hotel at trade shows, networking events, sales missions, and client meetings. The Sales Executive works closely with Revenue Management, Reservations, Events, Marketing, Public Relations, and Operations teams to maximize conversion opportunities, optimize revenues, and ensure seamless delivery of contracted business.</p> <p>The role also requires maintaining accurate sales records, managing client accounts, monitoring market trends and competitor activity, preparing sales reports and pipeline updates, and contributing valuable market intelligence to support strategic decision-making. The Sales Executive plays a key role in strengthening the hotel s market presence while building long-term partnerships that drive business success.</p> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p>Candidates should have previous experience in hotel sales, business development, account management, or a related commercial role, preferably within a luxury hotel, resort, or hospitality environment.</p> <p>The ideal candidate is highly motivated, results-oriented, and passionate about building relationships and generating new business opportunities. Strong negotiation, presentation, communication, and networking skills are essential, along with the ability to manage multiple priorities in a dynamic environment.</p> <p>You will possess strong commercial awareness, a proactive sales mindset, and the ability to identify market opportunities and convert leads into business. Experience with CRM and sales management systems, account management, and sales reporting is highly desirable.</p> <p>The successful candidate will be organized, professional, collaborative, and committed to delivering exceptional service while representing the Four Seasons brand.</p> <br> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Customer Service Associate<br><br><b>Job Description:</b><p><span>Customer Service Associate</span></p><br><br><p><b>ABOUT THE ROLE</b></p><br><br><p><span>Customer Service Associate</span> is responsible for supporting the Sales team to enhance the customer relationship through proactive ownership of the entire customer backlog starting with clean order load. From order load the <span>Customer Service Associate </span>takes care of backlog management actions through to invoice and delivery of parts to nominated customers. <span>Customer Service Associate</span>&nbsp;also manage customer reserved inventory to meet all related goals and objectives for both Arrow and the Customer.</p><br><br><p><span>Customer Service Associate</span> at Arrow is responsible for:</p><br><br><ul><li>Order to Invoice process</li><li>Communication with Customers, Suppliers and delivering after-sales service for Business Customers (telephone, mail)</li><li>Order Management</li><li>Managing and handling of all relevant backlog alerts</li><li>Managing and responding to all requested customer backlog changes</li><li>Close cooperation with other departments like Sales, Asset and Logistics</li><li>Driving On-Time-Delivery performance in line with customer and company goals</li><li>Generating customer satisfaction</li><li>Driving efficiency</li></ul><br><p><b>A FEW THINGS YOU ARE AN EXPERT AT</b></p><br><br><ul><li>English on C1 level </li><li>Good knowledge of MS office</li><li>Customer Service experience (might be also sales)</li><li>Accountability</li><li>Communication and coordination skills</li><li>Customer oriented attitude</li><li>Team player</li></ul><br><p><b>OUR OFFER</b></p><br><br><ul><li>Interesting career development opportunities in a quickly growing environment</li><li>Private health insurance</li><li>CIMR </li><li>Fantastic working culture where you can make an impact</li></ul><p><b>ABOUT US </b></p><br><br><p>Arrow Electronics is a global provider of products, services and solutions to industrial and commercial users of electronic components and enterprise computing solutions. With 2016 reported revenue of $24 billion, Arrow is a Fortune 200 company on the list of US Fortune 500 Company.</p><br><br><p>Working with Arrow puts you in the forefront of technology. Engage and discover the possibilities when you take your career to the unequivocal leader of IT distribution and services. Every day, our teams are developing value added solutions that are deployed in thousands of customers to optimize, secure and control their IT infrastructure.</p><br><br><p>#LI-HL1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Comptable Senior – Comptabilité générale, analytique &amp; Fiscalité</strong></span></p><br><p>Comptabilité, fiscalité, clôtures : et si c'était votre quotidien ? AXA Services Maroc recrute un(e) Comptable à Salé Al Jadida (Technopolis) <br>Ici, vous ne faites pas que saisir des écritures : vous tenez des comptes en normes marocaines, françaises et analytiques, au sein d'un groupe international. Rattaché(e) au Responsable Comptable, vous serez un maillon clé de la fiabilité de nos chiffres.<br><strong>Votre rôle</strong></p><br><p><br>• Tenir la comptabilité générale, de l'enregistrement des écritures jusqu'aux états financiers (cycle de comptabilité de bout en bout)<br>• Piloter les déclarations fiscales (TVA, IS) et les dossiers de remboursement de TVA<br>• Fiabiliser la comptabilité analytique et préparer les annexes du bilan annuel<br>• Prendre part aux missions des commissaires aux comptes et à la construction du budget<br>• Contrôler les dossiers achats et intégrer la paie en comptabilité<br><strong>Ce poste est fait pour vous si</strong></p><br><p><br>• Vous avez au minimum un Bac+2/3 et +5 ans d'expérience comme comptable ou chargé(e) de trésorerie<br>• La comptabilité générale et analytique et la fiscalité n'ont pas de secret pour vous<br>• Vous connaissez le processus achat et la gestion des stocks, client et fournisseur<br>• Vous êtes agile et proactif(ve) : vous repérez l'anomalie avant la clôture<br>• Orienté(e) client et esprit d'équipe, vous avez le courage de signaler un écart avec intégrité<br><strong>Pourquoi nous rejoindre ?</strong></p><br><p><br>• CDI au sein d'un groupe international<br>• Immersion au démarrage pour s'approprier notre culture et nos métiers<br>• Couverture santé jusqu'à 100 %<br>• Plan d'épargne et retraite CIMR<br>• Évolution et mobilité interne<br>• Entreprise certifiée CGEM, +5 ans d'ancienneté moyenne<br><strong>Déroulement des entretiens</strong></p><br><p><br>1. Premier échange RH<br>2. Entretien avec le Manager Recrutement<br>3. Entretien avec votre futur manager<br>4. Retour sur votre candidature<br>Vous ne cochez pas toutes les cases ? Votre potentiel compte autant que votre CV.<br>Nos postes sont ouverts à tous les talents, y compris aux personnes en situation de handicap.<br>Ce poste a votre nom dessus ? N'attendez plus, postulez ! </p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><strong>Comptable Senior – Comptabilité générale, analytique &amp; Fiscalité</strong></span></p><br><p>Comptabilité, fiscalité, clôtures : et si c'était votre quotidien ? AXA Services Maroc recrute un(e) Comptable à Salé Al Jadida (Technopolis) <br>Ici, vous ne faites pas que saisir des écritures : vous tenez des comptes en normes marocaines, françaises et analytiques, au sein d'un groupe international. Rattaché(e) au Responsable Comptable, vous serez un maillon clé de la fiabilité de nos chiffres.<br><strong>Votre rôle</strong></p><br><p><br>• Tenir la comptabilité générale, de l'enregistrement des écritures jusqu'aux états financiers (cycle de comptabilité de bout en bout)<br>• Piloter les déclarations fiscales (TVA, IS) et les dossiers de remboursement de TVA<br>• Fiabiliser la comptabilité analytique et préparer les annexes du bilan annuel<br>• Prendre part aux missions des commissaires aux comptes et à la construction du budget<br>• Contrôler les dossiers achats et intégrer la paie en comptabilité<br><strong>Ce poste est fait pour vous si</strong></p><br><p><br>• Vous avez au minimum un Bac+2/3 et +5 ans d'expérience comme comptable ou chargé(e) de trésorerie<br>• La comptabilité générale et analytique et la fiscalité n'ont pas de secret pour vous<br>• Vous connaissez le processus achat et la gestion des stocks, client et fournisseur<br>• Vous êtes agile et proactif(ve) : vous repérez l'anomalie avant la clôture<br>• Orienté(e) client et esprit d'équipe, vous avez le courage de signaler un écart avec intégrité<br><strong>Pourquoi nous rejoindre ?</strong></p><br><p><br>• CDI au sein d'un groupe international<br>• Immersion au démarrage pour s'approprier notre culture et nos métiers<br>• Couverture santé jusqu'à 100 %<br>• Plan d'épargne et retraite CIMR<br>• Évolution et mobilité interne<br>• Entreprise certifiée CGEM, +5 ans d'ancienneté moyenne<br><strong>Déroulement des entretiens</strong></p><br><p><br>1. Premier échange RH<br>2. Entretien avec le Manager Recrutement<br>3. Entretien avec votre futur manager<br>4. Retour sur votre candidature<br>Vous ne cochez pas toutes les cases ? Votre potentiel compte autant que votre CV.<br>Nos postes sont ouverts à tous les talents, y compris aux personnes en situation de handicap.<br>Ce poste a votre nom dessus ? N'attendez plus, postulez ! </p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Business Operations Analyst - Arrowsphere<br><br><b>Job Description:</b><p>Join <b>ArrowSphere</b> and contribute to the development of an innovative cloud management platform! ArrowSphere, offered by <b>Arrow ECS</b>, simplifies the complexity of delivering multi-cloud software and solutions by integrating leading providers such as Microsoft, AWS, and IBM, serving 27 Arrow entities worldwide.</p><br><br><p>As part of the <b>FinOps team</b>, we are expanding to strengthen our AWS operations. In this role, you will ensure the availability, reliability, and accuracy of data within the ArrowSphere platform. You will collaborate with multiple internal stakeholders across Europe and North America.</p><br><br><br><p><b>Key Responsibilities</b></p><br><br><br><p><b>1. AWS Operations</b></p><br><br><ul><li><p>Perform daily operational tasks to manage AWS models within our platform and AWS environments, including:</p><br><br><ul><li><p>Configure and onboard/offboard AWS accounts, update setups and billing details</p><br><br></li><li><p>Reconcile accounts in our platform</p><br><br></li><li><p>Report new accounts to AWS</p><br><br></li><li><p>Validate and process orders according to guidelines</p><br><br></li><li><p>Update discounts and adapt to evolving operational processes</p><br><br></li></ul></li><li><p>Open and follow up on AWS cases in the event of issues</p><br><br></li></ul><br><p><b>2. AWS Billing &amp; Discounts</b></p><br><br><ul><li><p>Reconcile monthly invoicing for all countries accurately and on time</p><br><br></li><li><p>Analyze and resolve discrepancies</p><br><br></li><li><p>Conduct AWS consumption and discount analysis, ensuring coherence and alignment</p><br><br></li></ul><br><p><b>3. Cross-Team Collaboration</b></p><br><br><ul><li><p>Work closely with team members on AWS-related activities</p><br><br></li><li><p>Coordinate with internal ArrowSphere teams (technical, infra, support, data scientists) to resolve issues</p><br><br></li><li><p>Provide timely feedback and responses to business, sales, and finance inquiries</p><br><br></li></ul><br><p><b>4. Process Improvement &amp; Projects</b></p><br><br><ul><li><p>Support implementation and operations for new AWS models (e.g., Billing Transfer)</p><br><br></li><li><p>Contribute to defining and documenting new processes</p><br><br></li><li><p>Assist with AWS or ArrowSphere-related projects as needed</p><br><br></li></ul><br><p><b>Qualifications</b></p><br><br><ul><li><p>Minimum 2 years of experience in Business/Operations or related field</p><br><br></li><li><p>Proficiency in English and French</p><br><br></li><li><p>Ability to navigate complex environments</p><br><br></li><li><p>Highly organized and detail-oriented</p><br><br></li><li><p>Strong analytical and communication skills</p><br><br></li><li><p>Solid IT skills, including proficiency in Excel and PowerPoint; knowledge of SQL is a plus</p><br><br></li><li><p>Comfortable taking on challenges and adapting to change</p><br><br></li></ul><p><span>#LI-JC1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p>&nbsp;As a Telesales Customer Advisor, you will play a key role in:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and proposing suitable solutions.<br>• Negotiating and retaining customers<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Have perfect command of French, both spoken and written<br>• Possess excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Love taking on challenges and are focused on customer satisfaction</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will get an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone interview<br>An initial conversation with a member of the recruitment team to discover Concentrix and confirm suitability for the role.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><strong>Your mission:</strong></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving issues or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Are perfectly fluent in French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Are proficient with digital tools and curious about new technologies.<br>• Enjoy taking on challenges and are customer-focused.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone interview<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the position.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.What we offer you:</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration</p><br><br><p>• Language bonus for multilingual profiles</p><br><br><p>• Performance bonuses</p><br><br><p>• Regularity bonus starting from 12 months</p><br><br><p>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French &amp; English, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and show curiosity for new technologies.<br>• Like to take on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Telephone exchange<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm suitability for the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and animations throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French &amp; English, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to evaluate your language, technical, and personality skills.<br>2 Phone conversation<br>An initial conversation with a member of the recruitment team to discover Concentrix and confirm suitability for the role.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus from 12 months onwards<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Al Akhawayn University </strong>is driven by a strong <strong>innovation-oriented</strong> culture, encouraging creativity, experimentation, and bold ideas to advance education and research.<br> This spirit is supported by a deep sense of <strong>collaboration</strong>, with supportive teams and hands-on leadership that nurtures academic and operational talent.<br> <strong>Performance</strong> and intellectual ambition also play a key role, fostering excellence in a globally minded environment.<br> While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution. </p><br><br> <br> Job : <p><strong><u>Position Description Summary:</u></strong></p><br><br><p>The Procurement Administrative Assistant assists the Director in maintaining an up-to-date workflow management and ensuring coordination between the different purchasing units.</p><br><br><p><u><strong>Main Duties:</strong></u></p><br><br><ul><li>To plan, establish priorities, organize, and manage the secretarial and clerical functions of the office.</li><li>To coordinate with AUI's different departments and services, insuring an adequate and timely flow of information and follow up</li><li>To draft, type and format a variety of correspondence (including letters, faxes, memoranda, etc.)</li><li>To control action on all incoming and outgoing office correspondence and communications.</li><li>To maintain the Manager's calendar and schedule appointments</li><li>To establish and to maintain the office filing system, periodically retiring files and records to the archiving system</li><li>To prepare and submit tax exemption files to tax services</li><li>To receive, record and dispatch purchase requests to purchasers</li><li>To perform the duties of purchaser when needed</li><li>To assist in launching and developing some projects</li><li>To process and follow up the office's budget</li><li>To perform other tasks and duties as assigned</li></ul> <br> Required profile : <p><u><strong>Requirements/Skills:</strong></u></p><br><br><p>A bachelor's degree or equivalent<br>Preferred: Bachelor's in economics or business administration<br>Previous working experience in a job-related position</p><br><br><p><u><strong>IT Skills and Abilities:</strong></u><br>Good knowledge of administrative and clerical procedures and systems such as word processing, professional writing, managing files and records and other office procedures and terminology.</p><br><br><p><strong><u>Deadline: </u></strong>October 05, 2026, at midnight.<br>Qualified applicants are invited to submit a letter of application and a CV to: <strong>recruitment@aui.ma</strong></p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Al Akhawayn University </strong>is driven by a strong <strong>innovation-oriented</strong> culture, encouraging creativity, experimentation, and bold ideas to advance education and research.<br> This spirit is supported by a deep sense of <strong>collaboration</strong>, with supportive teams and hands-on leadership that nurtures academic and operational talent.<br> <strong>Performance</strong> and intellectual ambition also play a key role, fostering excellence in a globally minded environment.<br> While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution. </p><br><br> <br> Job : <p><strong>Position: </strong></p><br><br><p>An Administrative Assistant in the finance department of the university provides crucial administrative support to ensure the smooth operation of financial tasks and processes. This role involves managing schedules, Bank documents Handling, handling communications, maintaining records, and supporting the finance team in various administrative duties.<br><strong>Challenges:</strong> Confidentiality, Multitasking, Time Management, Communication</p><br><br><p><strong>Main Duties:</strong></p><br><br><ul><li>Organizing: Managing schedules, meetings, and appointments for the OBS director.</li><li>Document Management: Handling the documentation and filing of financial records and workflows, Organize and maintain physical and electronic files, ensuring that financial documents are accurately filed and easily accessible.</li><li>Communication: Serving as a point of contact for internal and external communications.</li><li>Support: Assisting with financial reporting, data entry, and other administrative tasks.</li><li>Office Supplies: Monitor and order office supplies for the finance department.</li><li>Mail Handling: Sort and distribute incoming mail and prepare outgoing mail.</li><li>Bank documents Handling: Sort and distribute incoming and prepare outgoing ones.</li><li>Logistics: Arrange logistics for meetings, including booking rooms and preparing materials.</li><li>To perform other duties as assigned and as needed&nbsp;</li></ul> <br> <br> Required profile : <p><strong>Qualifications: </strong></p><br><br><ul><li>Bachelor or MSs degree in Management, Communication, Finance or relevant field</li><li>[2-5] years' experience</li></ul><p><u><strong>Personal and Behavioral characteristics / IT skills needed:</strong></u></p><br><br><ul><li>Detail-Oriented</li><li>Organized &amp; Reliable</li><li>Effective Communication</li><li>Customer Service-Oriented</li><li>Office 365 software</li></ul><p><u><strong>Performance Indicators of the Role</strong></u>:</p><br><br><ul><li>Meeting Coordination Efficiency</li><li>Accuracy and Timeliness of Document Filing and Retrieval</li><li>Response Time</li><li>Quality of Files Tracking</li><li>Task Prioritization &amp; Time Utilization</li></ul><p><br><strong>Deadline:</strong> September <strong>24, 2026</strong>, at midnight.</p><br><br> <br><br> </div>

<p>Who are we? Concentrix is an international company present in more than 70 countries. We are specialists in improving the customer experience and optimizing business processes. We help organizations transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><p>Your mission as a Customer Service Consultant: Your main responsibility will be to be the privileged point of contact for our customers. Your functions include: Support customers and potential customers in solving problems and providing information. Actively contribute to strengthening our brand image and increasing customer satisfaction. Manage complaints effectively. Be a true ambassador for excellence in customer service.</p><p>How will you do it? Through incoming calls, emails, correspondence, and potentially social media interactions. No cold calling or sales calls!</p><p>What do we offer? At Concentrix, the valuation and development of our employees are a priority.</p><p>Remuneration and Benefits: Portuguese language bonus. Performance bonuses. Attendance and punctuality bonus after 12 months of seniority. Special Eid Al-Adha bonus.</p><p>Flexible working hours with the possibility of remote work after the integration period. Free gym access. Transportation provided by the company.</p><p>Social Benefits: Advantageous health insurance + CNSS/AMO. Complementary pension plan after one year of seniority.</p><p>Excellent working conditions: Initial and continuous training. Working environment that promotes employee well-being. Real opportunities for professional growth and development.</p><p>Our recruitment process: 1. Telephone pre-selection: First conversation with a member of the recruitment team to validate the job requirements. 2. Collective presentation and tests: Company presentation, Q&amp;A session, and written tests (French and IT). 3. Individual interview (30 minutes): In-depth conversation with a member of the recruitment team to assess your skills and align your professional ambitions with our company culture.</p><p>Are you ready for this challenge? Join the Concentrix adventure, where innovation and customer satisfaction meet. We look forward to meeting you soon! Join the Concentrix team today!</p><p><strong>Desired Candidate Profile</strong></p><p>Excellent command of the Portuguese language, oral and written. Good computer skills. Customer service orientation. Active listening, empathy, and cordiality. Analytical skills. Ability to identify needs and anticipate solutions.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Asset Associate<br><br><b>Job Description:</b><p><b>About US:</b>&nbsp;</p><br><br><p>Join our dynamic <b>Asset Associate team</b> at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!&nbsp;</p><br><br><p>As part of our company´s growth, ARROW Morocco is strengthening its teams and is looking for an Asset Associate,&nbsp;</p><br><br><p>We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive.&nbsp;</p><br><br><br><p><b>What You’ll Be Doing at Arrow?</b>&nbsp;</p><br><br><p>As an Asset Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:&nbsp;</p><br><br><p>· Stock Returns / parts analysis.&nbsp;</p><br><br><p>· IPV’s.&nbsp;</p><br><br><p>· RDR’s.&nbsp;</p><br><br><p>· Expediting.&nbsp;</p><br><br><p>· Upload / data maintenance of Confirm Dates.&nbsp;</p><br><br><p>· Investigating Inventory Liability.&nbsp;</p><br><br><p>· Lead Time updates / Management.&nbsp;</p><br><br><p>· BL reconciliation – Action file from Infosys.&nbsp;</p><br><br><p>· Clean up Past Due PO’s &gt; XXX Days.&nbsp;</p><br><br><p>· Supply responsibility for small / non-franchised Suppliers.&nbsp;</p><br><br><br><p><b>Who are we looking for?</b>&nbsp;</p><br><br><p>· English on min B2 level (both spoken and written), additional language is an asset.&nbsp;</p><br><br><p>· Good knowledge of MS Office, Excel is a plus.&nbsp;</p><br><br><p>· Customer Service, Order Management or Sales experience.&nbsp;</p><br><br><p>· Accountability.&nbsp;</p><br><br><p>· Communication and coordination skills.&nbsp;</p><br><br><p>· Customer-oriented attitude.&nbsp;</p><br><br><p>· Team player.&nbsp;</p><br><br><br><p><b>What is in it for you?</b>&nbsp;</p><br><br><p>· Full Permanent contract,&nbsp;</p><br><br><p>· Social advantages: CNSS, CIMR, Health insurance,&nbsp;</p><br><br><p>· Very good working atmosphere in a team of passionate collaborators,&nbsp;</p><br><br><p>· Work culture where you can make an impact,&nbsp;</p><br><br><p>· Dynamic environment with a friendly work atmosphere,&nbsp;</p><br><br><p>· Interesting career development opportunities in a quickly growing environment,&nbsp;</p><br><br><p>· Working within an international organization, recognized worldwide in its sector.&nbsp;</p><br><br><br><p><b>Do you see yourself as our future colleague? If yes, send us your application.</b>&nbsp;</p><br><br><p><b>PLEASE ATTACH YOUR RESUME IN ENGLISH</b>&nbsp;</p><br><br><p>#LI-YB1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Product &amp; Supplier Management<br> </div>

<p><br></p> <b>The Role of Front Office Manager : </b> <br> <p>We currently have an opportunity for a <b>Front Office Manager</b> to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco.</p> <p>Reporting to the Director of Rooms, the Front Office Manager is responsible for ensuring the smooth and efficient operation of the Front Office, Guest Services, and related guest-facing departments while delivering exceptional service and memorable guest experiences. This role plays a key leadership function in maintaining Four Seasons standards, driving operational excellence, and maximizing guest satisfaction and departmental performance.</p> <p>The Front Office Manager oversees daily front office operations, ensuring seamless arrivals and departures, effective handling of guest requests and concerns, personalized recognition of VIP, Elite and returning guests, and flawless execution of service standards. The role works closely with all hotel departments to coordinate guest experiences, support group and VIP arrivals, and ensure a consistent luxury experience throughout the guest journey.</p> <p>Responsibilities also include leading and developing Front Office teams, driving employee engagement, recruitment and retention initiatives, monitoring service quality and LQA standards, overseeing departmental scheduling and productivity, supporting revenue-generating initiatives through upselling strategies, and ensuring compliance with hotel policies, procedures, and audit requirements. The Front Office Manager contributes to the hotel's financial success through effective cost control, labor management, and collaboration with commercial and operational teams. </p> <br> <b>Our Ideal Front Office Manager Candidate Will Have: </b> <br> <p>Candidates should have previous management experience within Front Office operations in a luxury hotel or resort environment.</p> <p>The ideal candidate is a dynamic and service-oriented leader with a passion for delivering exceptional guest experiences and developing high-performing teams. Strong leadership, problem-solving, communication, and organizational skills are essential, along with the ability to remain calm and effective in a fast-paced environment.</p> <p>You will possess a strong understanding of Rooms Division operations, guest service excellence, revenue optimization, and departmental financial management. Experience with guest engagement platforms, quality assurance programs, scheduling, and operational reporting is highly desirable. Proficiency in <b>Opera PMS</b> and Microsoft Office applications is required.</p> <p>The successful candidate will demonstrate outstanding interpersonal skills, attention to detail, commercial awareness, and the ability to build collaborative relationships across all levels of the organization.</p> <br> <p> </p> <p> </p> <p> </p> <p> </p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Marketing Project Manager<br><br><b>Job Description:</b>About Us<p>We are a global marketing organization focused on delivering impactful campaigns through operational excellence, collaboration, and continuous improvement. Our ECS Center of Excellence supports marketing teams worldwide by providing scalable project management and delivery services.</p><br><br>About the Role<p>We are looking for an experienced <b>Marketing Project Manager</b> to oversee the intake, planning, resourcing, financial governance, and delivery of global marketing projects. Acting as the bridge between go-to-market stakeholders and production teams, you will ensure projects are well-scoped, commercially aligned, and delivered on time, within budget, and to quality standards.</p><br><br>Key Responsibilities<ul><li>Manage project intake, scheduling, resource allocation, and workflow coordination.</li><li>Review project briefs, timelines, budgets, and approvals to ensure delivery readiness.</li><li>Monitor resource capacity and resolve scheduling conflicts across teams.</li><li>Oversee project budgets, estimates, forecasts, and financial reconciliation.</li><li>Track project performance, utilization, and delivery metrics, providing actionable insights.</li><li>Drive process improvements, governance standards, and workflow efficiencies.</li><li>Coordinate internal teams, stakeholders, and external suppliers to ensure successful project execution.</li><li>Support quality control, risk management, and continuous improvement initiatives.</li></ul>Who We're Looking For<p>You are a highly organized project management professional with strong commercial awareness and experience managing complex marketing projects in a fast-paced, global environment.</p><br><br>Qualifications &amp; Experience<ul><li>Bachelor's degree or equivalent experience.</li><li>5-7 years of experience in marketing project management, agency, shared services, or Center of Excellence environments.</li><li>Proven experience managing campaign intake, project schedules, resources, budgets, suppliers, and delivery risks.</li><li>Strong understanding of multi-channel marketing campaigns across digital and traditional channels.</li><li>Experience with project/work management tools and reporting platforms.</li><li>Excellent stakeholder management, communication, analytical, and organizational skills.</li><li>Ability to work independently while collaborating across global and cross-functional teams.</li></ul>What's In It For You<ul><li>Opportunity to manage global marketing projects with high business impact.</li><li>Exposure to diverse stakeholders, teams, and markets worldwide.</li><li>Collaborative and fast-paced environment focused on innovation and operational excellence.</li><li>Ability to influence processes, improve efficiency, and drive best practices.</li><li>Opportunities for professional growth and career development within a global organization.</li></ul>Provide your feedback on BizChat<br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Marketing and Communications<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p>As part of the development of our activities, we are looking for Italian-speaking Customer Advisors to join our teams in Marrakech.<br>Your mission:<br>Respond to customer requests via phone, email, or other communication channels.<br>Advise and assist customers, providing them with answers that meet their needs.<br>Ensure quality service and contribute to customer satisfaction and loyalty.<br>Comply with the company's procedures and quality standards.</p><br><br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>You have excellent command of the Italian language, both written and spoken.<br>You have good listening and communication skills.<br>You are dynamic, serious, motivated, and customer-oriented.<br>Previous experience in customer relations, contact centers, or customer service is a plus, but candidates without experience and highly motivated are also welcome.<br>You are available and wish to grow professionally in a dynamic and stimulating environment.&nbsp;</p><br><br><p><u><strong>What we offer:</strong></u></p><br><br><p>A welcome bonus of 1500 DH<br>At Concentrix, valuing our talents is a priority. Here are the exclusive benefits we offer to recognize your contribution:<br>&nbsp;An attractive salary with additional bonuses<br>• Language bonus dedicated to our multilingual Game-Changers.<br>• Retention bonus starting from the 12th month and attractive performance-related bonuses.<br>• Special bonus for Eid al-Adha.</p><br><br><p><u><strong>&nbsp;Exceptional social benefits:</strong></u></p><br><br><p>• Advantageous health insurance and complementary retirement plan after one year.<br>• Free access to our gym.<br>• Guaranteed company transport, to reach the workplace safely and without logistical difficulties.<br>• Continuous training to develop your skills and acquire new knowledge specific to the role.<br>&nbsp;A dynamic work environment:<br>• Themed events and gifts throughout the year to strengthen team spirit.<br>&nbsp;Workplace: Marrakech<br>&nbsp;Language required: Italian<br>&nbsp;To apply: send your CV indicating in the subject line "Italian-speaking Customer Advisor - Marrakech".<br>Join us and build your professional future with us&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Al Akhawayn University </strong>is driven by a strong <strong>innovation-oriented</strong> culture, encouraging creativity, experimentation, and bold ideas to advance education and research.<br> This spirit is supported by a deep sense of <strong>collaboration</strong>, with supportive teams and hands-on leadership that nurtures academic and operational talent.<br> <strong>Performance</strong> and intellectual ambition also play a key role, fostering excellence in a globally minded environment.<br> While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution. </p><br><br> <br> Job : <p><strong>Position Description Summary:</strong></p><br><br><p><br>The warehouse keeper is responsible for all the flows in and out of the warehouse.</p><br><br><p><strong>Main Responsibilities:</strong></p><br><br><ul><li>To record the quantity, type, and value of material, equipment and supplies stocked in the warehouse.</li><li>To initiate requests for replenishment in order to avoid shortage of supplies.</li><li>To receive, check, count, store, and record data on the computer (software in place).</li><li>To issue supplies, tools, equipment and other articles to users, make sure that forms are duly signed and updated data on the computer.</li><li>To process regular physical count of stock and compare it with recorded data including the annual inventory.</li><li>To organize supplies in the warehouse including identification of items and respect of safety and security measures.</li><li>To receive, check and deliver suppliers' items (logistics).</li><li>To deliver supplies to requesting departments.</li><li>Handle all related stock operations and avoid any discrepancy (Physical vs Theoretical).</li><li>Report to the stock controller for any discrepancy, incident, or any service improvement in a timely manner.&nbsp;</li></ul> <br> Required profile : <p><u><strong>Qualifications &amp; Skills</strong></u></p><br><br><ul><li>Basic knowledge of stock management and physical inventory techniques.</li><li>Basic knowledge of hygiene, security, and safety regulations related to the storage of hazardous material and products.</li><li>Organizational skills.</li><li>Education required: baccalaureate or equivalent.</li><li>Experience preferred: 1- or 2-years' experience in a related position.</li></ul><p><strong>Personal and Behavioral characteristics / IT skills</strong></p><br><br><ul><li>&nbsp;Ability to be organized and methodical.</li><li>Ability to establish and maintain effective working relationships with employees/end users.</li><li>Being honest and ethical.</li></ul><p><br><strong>Deadline: October 01, 2026, at midnight.</strong><br>Qualified applicants are invited to submit a letter of application and a CV, mentioning the position to: recruitment@aui.ma</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Sales Operations Associate Manager<br><br><b>Job Description:</b><p><span><b>WHO WE ARE:</b></span></p><br><br><p><span>As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides.</span></p><br><br><br><p><span>Sales Operations Team Leader is responsible for managing a team of Sales Operations Associates (SOA) and overseeing operational sales support processes to ensure high quality, accuracy, and efficiency across the team’s daily work in terms of quoting and BSA management.<br>The Team Leader ensures the team delivers the right level of support to internal stakeholders, drives process improvements, and contributes to achieving business goals in line with company standards.</span></p><br><br><p><br><span><b>WHAT WILL YOU DO:</b></span></p><br><br><ul><li><p>Coaching and developing the SOA team.</p><br><br></li><li><p>Monitoring team performance and identifying areas for improvement.</p><br><br></li><li><p>Managing performance within the team, including regular feedback and annual appraisals.<br>Supporting the team in prioritizing tasks and ensuring high quality and timely execution of daily activities.</p><br><br></li><li><p>Driving process improvements and standardization across the team.</p><br><br></li><li><p>Leading change management and continuous improvement initiatives.</p><br><br></li><li><p>Supporting innovation and operational excellence projects.</p><br><br></li><li><p>Handling people management administrative tasks.</p><br><br></li><li><p>Communicating and cooperating with internal stakeholders across functions.</p><br><br></li></ul><br><p><span><b>WHO YOU ARE:</b></span></p><br><br><ul><li><p>English on min C1 level (spoken and written)</p><br><br></li><li><p>3–5 years of experience in Sales Operations, Sales Support, Order Management, or a similar operational environment.</p><br><br></li><li><p>Strong communication and coordination skills</p><br><br></li><li><p>Excellent organizational skills and professional attitude</p><br><br></li><li><p>Ability to handle demanding situations</p><br><br></li><li><p>Customer-oriented mindset, proactive and innovative</p><br><br></li><li><p>Supply Chain and people management experience is an advantage</p><br><br></li></ul><br><p><span><b>WHAT DO WE OFFER:</b></span></p><br><br><ul><li><p>Full Permanent contract</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators</p><br><br></li><li><p>Work culture where you can make an impact</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p><span>Submit your CV in English.</span></p><br><br><p><span>Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons.</span></p><br><br><br><p>#LI-FR1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>

<p>Wie zijn wij? Concentrix is een internationaal bedrijf dat actief is in meer dan 70 landen. Wij zijn gespecialiseerd in het verbeteren van de klantervaring en het optimaliseren van bedrijfsprocessen. Wij helpen organisaties te transformeren en uitmuntendheid te bereiken in een inclusieve, samenwerkingsgerichte en innovatieve werkomgeving. Jouw missie als Klantenadviseur Jouw belangrijkste verantwoordelijkheid is het aanspreekpunt te zijn voor onze klanten. Je taken omvatten: Klanten en prospects begeleiden bij het oplossen van problemen en het verstrekken van informatie. Actief bijdragen aan het versterken van ons merkimago en het verhogen van de klanttevredenheid. Klachten effici nt behandelen. Een echte ambassadeur zijn van uitstekende klantenservice. Hoe doe je dat? Via inkomende telefoongesprekken, e-mails, schriftelijke correspondentie en mogelijk ook via sociale media. Geen telefonische prospectie of koude acquisitie! Wat bieden wij jou? Bij Concentrix staan de waardering en ontwikkeling van onze medewerkers centraal. Salaris en voordelen Taalpremie voor het Nederlands. Prestatiebonussen. Aanwezigheids- en stiptheidspremie vanaf 12 maanden dienstverband. Speciale premie voor Eid al-Adha. Flexibele werktijden met mogelijkheid tot thuiswerken na de inwerkperiode. Gratis toegang tot de fitnessruimte. Vervoer verzorgd door het bedrijf. Sociale voordelen Aantrekkelijke ziektekostenverzekering + CNSS/AMO. Aanvullend pensioenplan na n jaar dienstverband. Uitstekende werkomstandigheden Initi le en voortdurende opleidingen. Een werkomgeving die welzijn op het werk bevordert. Re le doorgroeimogelijkheden en professionele ontwikkeling. Kom leren, groeien en bijdragen aan het succes van onze teams dankzij jouw doorzettingsvermogen en klantgerichtheid! Ons wervingsproces 1. Telefonische voorselectie Een eerste gesprek met een lid van het recruitmentteam om de vereisten van de functie te valideren. Op locatie 2. Groepspresentatie en testen Presentatie van het bedrijf, vraag- en antwoordsessie en afname van schriftelijke testen (Frans en informatica). 3. Individueel gesprek (30 minuten) Een verdiepend gesprek met een lid van het recruitmentteam om jouw vaardigheden te evalueren en jouw professionele ambities af te stemmen op onze bedrijfscultuur. Klaar om deze uitdaging aan te gaan? Sluit je aan bij het Concentrix-avontuur, waar innovatie en klanttevredenheid samenkomen. Wij kijken ernaar uit je binnenkort te ontmoeten!</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Uitstekende beheersing van het Nederlands, zowel mondeling als schriftelijk.</li><li>Goede kennis van informaticatoepassingen.</li><li>Klantgerichte instelling.</li><li>Actief luisteren, empathie en vriendelijkheid.</li><li>Analytisch denkvermogen.</li><li>Vermogen om behoeften te identificeren en oplossingen te anticiperen.</li></ul>