Area Manager Jobs in Morocco
2152 Jobs Found
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Provide general spa orientation to guests upon arrival, such as the location and use of locker rooms, lounge areas, and hospitality stations. Offer guests amenities such as water, juice, or heated neck pillows. Answer questions about general property information and amenities. Escort guests to and from treatment rooms. Check computer for updates and changes to schedule regularly throughout the day. Maintain cleanliness of workstation, treatment rooms, spa/salon locker room, and lounge areas. Dispose of trash and dirty linens in the proper area. Secure supplies and equipment at the end of each shift. Stock towels, linens, supplies, and amenities in the locker room, lounge areas, and hospitality stations.<br>Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: No related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>The position of Sales Manager (MICE, Leisure & Golf) vis accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.<br>CANDIDATE PROFILE <br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.<br>CORE WORK ACTIVITIES<br>Building Successful Relationships that Generate Sales Opportunities<br>• Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.<br>• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.<br>• Develops relationships within community to strengthen and expand customer base for sales opportunities.<br>• Manages and develops relationships with key internal and external stakeholders.<br>• Provides accurate, complete and effective turnover to Event Management.<br>Managing Sales Activities<br>• Participates in sales calls with members of sales team to acquire new business and/or close on business.<br>• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Identifies new business to achieve personal and location revenue goals.<br>• Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.<br>• Closes the best opportunities for the location based on market conditions and location needs.<br>• Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.<br>Providing Exceptional Customer Service <br>• Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.<br>• Services our customers in order to grow share of the account.<br>• Executes and supports the company’s customer service standards.<br>• Provides excellent customer service consistent with the daily service basics of the company.<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their area<br>- Co-manages recruitment interviews<br>- Handles internal job openings: drafting and publishing the advertisement, receiving, sorting, and pre-selecting CVs, scheduling internal recruitment interviews, co-managing interviews & assessments<br>- Handles departure files: receiving departure requests, managing interviews, and administrative coordination of departures (defining notice periods, consolidating required documents...)<br>- Monitors and coordinates the processes for setting objectives and annual performance reviews for employees in their area<br>- Manages certain HR development committees within their area<br>- Implements the internal mobility process within their area (talent pool creation, talent management...)<br>- Executes the deployment of HR action plans within their area (new tools, processes, programs...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their area (headcount monitoring, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualification of offenses; defining the level of sanction associated up to the 3rd warning) within their area for decision by their management<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Manages disciplinary sanction interviews<br>- Handles communication with the labor inspectorate<br>• Management of social relations:<br>- Analyzes and reports to their management elements that could destabilize the social climate<br>- In collaboration with the Social Relations Coordinator, monitors the implementation of actions decided within the employee representative bodies (IRP) and alerts their management about deviations and dysfunctions related to their implementation</p><br><br><p>• <strong>Management of social relations:</strong><br>- Analyzes and reports to their management elements that could destabilize the social climate<br>- In collaboration with the Social Relations Coordinator, monitors the implementation of actions decided within the employee representative bodies (IRP) and alerts their management about deviations and dysfunctions related to their implementation<br>•<strong> Advice</strong>:<br>- Handles requests from employees in their area concerning their careers (information requests, mobility requests): gathering, analysis, and response<br>- Gathers assistance requests from managers in their area in handling HR files, and coordinates their response<br>- Shares best practices implemented in their area that can be capitalized on globally<br><strong>• Reporting</strong><br>- Prepares reports and updates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their management and obtains approval for disciplinary sanctions exceeding their scope of authority<br> </p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good knowledge of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening abilities are essential qualities to successfully carry out your duties.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service <br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities <br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<p><strong>Tiered Approach</strong></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><strong>Tier 0</strong>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><strong>Tier 1</strong>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><strong>Tier 2</strong>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><strong>Tier 3 or no tier indicated</strong>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> Background and Organizational Context <br> <p>UNDP Morocco Country Programme Document (CPD) for the period 2023 to 2027 Programme will focus on three UNSDCF priority outcome areas: </p><br> <p>(a) inclusive economic transformation and sustainability (UNSDCF outcome 1); </p><br> <p>(b) inclusion and social protection (UNSDCF outcome 3); and </p><br> <p>(c) governance, resilience, and local development (UNSDCF outcome 4). </p><br> <p>Using a portfolio approach, wherever possible, UNDP interventions and its financing framework for economic transformation and sustainability will be informed by the engagement with vulnerable groups under the inclusion/social protection outcome area to design appropriate responses. Similarly, interventions under both inclusion/social protection and economic transformation, as well as Goals-related data monitoring, will inform the design of policies and processes to be supported under the governance, resilience, and local development outcome area – to improve the quality of policy coherence and services under the other outcome areas.</p><br> <p>UNDP is striving to ensure its procurement function and practices are an integral part of UNDP’s competitive advantage as a development partner of choice. This requires placing more attention on strategically integrating procurement at the project design stage, stimulating innovation in specifications and technologies, and adopting more sustainable production and consumption practices that align with UNDPs sustainable development goals. Sustainable procurement means making sure products, services, and purchases are as sustainable as possible with the lowest environmental impact and most positive social results. In implementing UNDP strategic procurement priorities, Country offices will strive to use flexible methods for high-value/low-risk and timely delivery that meet the needs of its clients and key stakeholders.</p><br> <br> Position Purpose <br> <p>Under the guidance and direct supervision of the DRR, Operations Manager, or Procurement Specialist, the Procurement Associate provides leadership in execution of procurement services in CO ensuring their effectiveness, transparency, and integrity. The Procurement Associate supervises and leads the support staff of the CO Procurement Unit. S/he promotes a client-focused, quality, and results-oriented approach in the Unit. </p><br> <p>The Procurement Associate works in close collaboration with Operations, Programme and project teams in the Country Office, Region and UNDP HQ as well as with vendors and Government officials to deliver information, provide advisory support, and resolve complex procurement-related issues. </p><br> <p>UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.</p><br> <br> Key Duties and Accountabilities <br> <strong>1.) </strong>Administer and supportimplementation of innovative and sustainable procurement strategies and policies that are in alignment with principles of fairness, integrity and transparency to achieve best value for money. <br> <ul> <li>Ensure full compliance of procurement activities with UNDP rules, regulations, policies, and strategic priorities through implementation of effective internal controls and proper functioning of UNDP’s client–oriented procurement management system. </li> <li>Elaborate/establish internal procurement Standard Operating Procedures (SOPs), map CO procurement business processes, and assist in managing workflows in Procurement Unit in coordination with supervisor. </li> <li>Conducts research to provide input to the formulation and implementation of the CO contract strategy that includes tendering processes and evaluation, managing the contract and contractor, legal considerations and payment conditions; and strategic procurement that includes sourcing strategy, supplier selection and evaluation, quality management, and cost reduction strategies. </li> </ul> <br> <p>2.) Organize procurement processes for CO, projects, and collaborate with other UN Agencies.</p><br> <br> <ul> <li>Consolidate procurement plans for the office and projects, and monitor their implementation for the country office and projects.</li> <li>Organize procurement processes that include preparation and conduct of RFQ, ITB or RFP, and the receipt and evaluation of quotations, bids or proposals in full compliance with UNDP rules and regulations. </li> <li>Conduct preliminary review of submissions to internal procurement review committees (CAP, RACP and ACP). </li> <li>Prepare Purchase Orders and contracts in and outside e-procurement systems, prepare purchase orders for contracting services, and create vendors and buyer profiles in e-procurement. Implement internal control system that ensures purchase orders are duly prepared, dispatched, and corrected on a timely basis when there are budget check errors or other problems.</li> <li>Implement harmonized procurement services and analyze new opportunities for joint procurement for the UN agencies in line with the UN reform.</li> </ul> <br> 3.) Implement a sourcing strategy and e-procurement tools to find best values in marketplace and align purchasing strategy to project and CO goals. <br> <ul> <li>Develop and update rosters of suppliers. </li> <li>Implement supplier selection and evaluation.</li> </ul> <br> <p>4.) Facilitate procurement knowledge building and knowledge sharing in CO, Region and UNDP.</p><br> <br> <ul> <li>Organize procurement training for operations and project staff.</li> <li>Organize procurement training for vendors on e-procurement modules.</li> <li>Synthesize lessons learned and best practices in procurement.</li> <li>Make sound contributions to knowledge networks and communities of practice.</li> </ul> <br> 5.) Ensures organization of logistical services focusing on achievement of the following results. <br> <ul> <li>Organization of travel including purchase of tickets, DSA calculation, PO preparation; arrangement of shipments; conference facilities arrangements.</li> <li>Timely conducted DSA, travel agencies, vehicle maintenance, hotel and conference facilities surveys.</li> </ul> <br> The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization. <br> Supervisory/Managerial Responsibilities: Supervises support staff in Procurement Unit <br> Requirements: <br> <i><strong>Education</strong></i> <br> <ul> <li>Secondary education is required </li> <li>A university degree (bachelor´s degree) in Business Administration, Public Administration, Finance, Economics or equivalent will be given due consideration, but it is not a requirement.</li> <li>CIPS level 3 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage.</li> </ul> <br> <p><i><strong> Experience, Knowledge, and Skills</strong></i></p><br> <br> <ul> <li>Minimum of 7 years (with secondary education) or 4 years (with bachelor’s degree) of relevant progressively responsible administrative experience is required at the national and international level. </li> <li>At least 3 years in managing public sector procurement of goods and services is desired. </li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge web-based management systems such as ERP is required.</li> <li>Experience in UN/UNDP and/or international multi-lateral organizations and/or emergency, crisis humanitarian, and development context is desired.</li> <li>Experience in contract management, legal considerations, payment conditions, and/or strategic procurement in the marketplace is desired. </li> <li>Experience in managing medium-sized tendering and evaluation processes is desired.</li> <li>Experience in the public sector procurement of goods and services is desired.</li> </ul> <br> <p><strong>Language requirements </strong> </p><br> <br> <ul> <li>Fluency in French and Arabic is required.</li> </ul> <br> <p><i><strong>Expected Demonstration of Competencies</strong></i></p><br> <br> <i><strong>Core : </strong></i> <br> <p><strong>Achieve Results</strong></p><br> LEVEL 2: Scale up solutions and simplifies processes, balances speed and accuracy in doing work <br> <p><strong>Think Innovatively</strong></p><br> LEVEL 2: Offer new ideas/open to new approaches, demonstrate systemic/integrated thinking <br> <p><strong>Learn Continuously</strong></p><br> LEVEL 2: Go outside comfort zone, learn from others and support their learning <br> <p><strong>Adapt with Agility </strong></p><br> LEVEL 2: Adapt processes/approaches to new situations, involve others in change process <br> <strong>Act with Determination </strong> LEVEL 2: Able to persevere and deal with multiple sources of pressure simultaneously <br> <p><strong>Engage and Partner</strong></p><br> LEVEL 2: Is facilitator/integrator, bring people together, build/maintain coalitions/partnerships <br> <p><strong>Enable Diversity and Inclusion</strong></p><br> LEVEL 2: Facilitate conversations to bridge differences, considers in decision making <br> <p><i><strong>People Management </strong></i></p><br> <p>UNDP People Management Competencies can be found in the dedicated site. </p><br> <p><i><strong>Cross-Functional & Technical competencies </strong></i></p><br> <i><strong>Thematic Area</strong></i> <i><strong>Name</strong></i> <i><strong>Definition</strong></i> <br> <i><strong>Procurement</strong></i> Sourcing <ul> <li>Ability to find, evaluate and engage suppliers of goods and services </li> </ul> <br> <i><strong>Procurement </strong></i> Financial Analysis <ul> <li>Knowledge of evaluating businesses, projects, budgets, and other finance related transactions to determine their performance and suitability </li> </ul> <br> <i><strong>Procurement </strong></i> Procurement Management <ul> <li>The ability to acquire goods, services or works from an outside external source.</li> </ul> <br> <i><strong>Procurement </strong></i> Stakeholder Management <ul> <li>Ability to work with incomplete information and balance competing interests to create value for all stakeholders</li> </ul> <br> <i><strong>Business Management </strong></i> <p>Customer</p><br> <p>Satisfaction/Client</p><br> <p>Management</p><br> <ul> <li>Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customers' needs.</li> <li>Provide inputs to the development of customer service strategy</li> <li>Look for ways to add value beyond clients’ immediate requests</li> <li>Ability to anticipate client’s upcoming needs and concerns</li> </ul> <br> <i><strong>Business Management</strong></i> Risk Management <ul> <li>Identify and organize action around mitigating and proactively managing risks</li> </ul> <br> <i><strong>Business Management</strong></i> Communication <ul> <li>Communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience.</li> <li>Ability to manage communications internally and externally, through media, social media and other appropriate channels</li> </ul> <br> <br> <p><strong>Keywords</strong></p><br> <br> <p>Public Sector Procurement and Sourcing</p><br> <p>Stakeholder management</p><br> <p>Purchase order and contract monitoring</p><br> <p>Supplier evaluation</p><br> <p>Best value for money </p><br> <br> <p><strong>Equal opportunity</strong></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><strong>Sexual harassment, exploitation, and abuse of authority</strong></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><strong>Probation</strong></p><br> <p>For all new UNDP fixed term appointments (FTA), including for staff members being transferred or seconded to UNDP under the Inter-Organization Agreement concerning Transfer, Secondment or Loan of Staff, on an appointment of more than one year, continuation of the appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.</p><br> <p><strong>Right to select multiple candidates</strong></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><strong>Use of AI by candidates</strong></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><strong>Scam alert</strong></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br> #LI-DNI<br><br> </div>
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<br> Company culture : <p><strong>Clayens NP Morocco</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the heart of its organization. A close management approach supports guidance, empowerment and skills development within a caring environment. This dynamic is underpinned by a solid <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a moderate <strong>innovation dimension</strong>, while a less dominant <strong>competitive component</strong> supports a balanced results-driven approach.
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<br> Job : <p>Reporting to the Site Manager, you will be responsible for the commercial development and retention of a portfolio of strategic accounts. You will be in charge of managing the entire sales cycle, from identifying business opportunities to negotiation, contracting, and project monitoring.</p><br><br><p>Main missions:</p><br><br><ul><li>Identify and prospect for clients and business opportunities in line with the company's commercial strategy;</li><li>Develop turnover and retain a portfolio of key accounts;</li><li>Analyze customer needs and propose suitable solutions in collaboration with technical teams;</li><li>Respond to technical consultations and requests for proposals (RFQs);</li><li>Participate in the development of commercial offers and quotes;</li><li>Manage commercial negotiations and ensure the conclusion of contracts;</li><li>Act as the interface between clients and internal teams: Design Office, R&D, Production, Quality, and Project Managers;</li><li>Follow projects until the qualification of initial samples;</li><li>Monitor margins, business profitability, and commercial performance indicators;</li><li>Conduct commercial and competitive intelligence and provide weekly reports to management.</li></ul><p>These responsibilities correspond to the main areas of activity detailed in the job description: commercial strategy, portfolio development, technical pre-sales, tenders, and performance monitoring.</p><br><br> <br> <br> Required profile : <p>Profile sought:</p><br><br><ul><li>Master's degree (Bac+5) from an Engineering School, Business School, or equivalent training;</li><li>Professional experience of at least 3 to 5 years in a similar role;</li><li>Mandatory experience in the industrial, automotive, or aeronautical sector, particularly in the plastics industry;</li><li>Good understanding of industrial processes and technical environments;</li><li>Experience in managing and developing strategic accounts;</li><li>Proficiency in the complete sales cycle, tenders, commercial negotiation, and closing;</li><li>Ability to read and understand specifications and technical requirements;</li><li>Proficiency in IT tools: Office Suite, ERP, and CRM;</li><li>Fluent French and English are essential;</li><li>Availability for professional travel in Morocco and internationally.</li></ul><p>Qualities sought: excellent interpersonal skills, negotiation skills, results-oriented, autonomy, rigor, analytical thinking, adaptability, and ability to work with multidisciplinary teams.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Description: Context: The Field Support Engineer is a member of the Operations organization in Secure Land Communications. He/she belongs to the Customer Test & Support department. He/she is responsible to follow and manage the resolution of customer incidents and he/she can also prepare and perform the integration of the network, and prepare and perform Acceptances with customers. He/she reports to the Project / Care Manager . Functions: The Field Support Engineer handles the following tasks: Managing customer requests Providing technical support Providing telephone or remote assistance Investigating incidents and problems reported by customers Troubleshooting of complex telecommunication systems Verifying corrections provided by R& D Participating in the technical preparation of roll out or upgrade operations Supporting the resolutions proposed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Engineering with experience in Telecommunications Systems and/or Information Technology or equivalent background</li><li>Knowledge of telecom systems and equipment</li><li>Knowledge of Internet networking, protocols, and equipment, such as Cisco, Juniper, Linux, VMware, Active Directory, and Information Security is advantageous</li><li>Readiness to travel on a need basis</li><li>Good problem-solving capability, ability to handle changing and often tense contexts</li><li>Communication skills, interpersonal as well as in writing and reporting</li><li>Good English and French languages skills are mandatory</li><li>Team spirit</li><li>Competencies and experience in following areas are seen as a plus: Modern high availability systems and platforms, clustering, redundancy including geo-redundancy and load distribution RedHat linux including Virtualization and Containerization MS Windows IT solution architecture and IP protocols, networking and backhauling (IPv4, IPv6, VoIP, Mobile IP, VLAN, VPN, OSPF) Security for IT network and applications (Authentication, End-to-end encryption, Firewall, Proxy, IPsec, SSL, vulnerability) System integration and on-site interventions Familiarity with agile methodology and test automation (Robot Framework, Python) Radio and terminal platform competence Applications and databases Open source management Airbus Tetra knowledge Experience in Help Desk work</li><li>Strong internal and external interpersonal skills</li><li>Mobility (travel frequently, world-wide)</li><li>Able to handle changing and often tense contexts</li><li>Availability</li><li>Methodical</li><li>Autonomous</li><li>Close attention to detail</li><li>Languages: English and French required</li><li>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth.</li></ul><p></p></section>
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<b>Job Purpose</b> <br><p><span><span><span>Carries out and supervises Line/Base-level maintenance tasks on Air Arabia and 3rd party aircrafts within the CAR 66 ‘B2’ License Category, ensuring the required work is performed, certified and recorded accurately and timely in accordance with Air Arabia and regulatory requirements.</span></span></span></p><br><br><b>Key Result Responsibilities</b> <br><p><span><span><span><strong><span><span><span>Operational Excellence</span></span></span></strong></span></span></span></p><br><br><ol><li><span><span><span><span><span>Reviews assigned task cards with the Maintenance Manager to gain full understanding of the work, priorities, documentation requirements and cautions, prior to starting work. </span></span></span></span></span></li><li><span><span><span><span><span>Prepares and performs scheduled aircraft maintenance according to assigned task cards, ensuring that the required documentation, parts, tools and GSE are obtained and used per issued instructions.</span></span></span></span></span></li><li><span><span><span><span><span>Carries out aircraft test and inspection tasks to the standard necessary to fully identify and record any defects or damage in accordance with approved maintenance procedures.</span></span></span></span></span></li><li><span><span><span><span><span>Performs defect troubleshooting and rectification in accordance with Aircraft Maintenance Manuals and instructions provided by Engineering Department.</span></span></span></span></span></li><li><span><span><span><span><span>Signs off maintenance tasks performed or supervised within the scope of own authorisation, verifying that the task card and associated documents have been completed to the required standard following completion of all maintenance.</span></span></span></span></span></li><li><span><span><span><span><span>Manages communications with other Engineers and Technicians related to the assigned tasks, ensuring proper coordination, continuity and handover of work.</span></span></span></span></span></li></ol><br>.
<br><p><span><span><span><strong><span><span>Safety</span></span></strong></span></span></span></p><br><br><br><ol><li><span><span><span><span><span>Manages the safety of assigned maintenance tasks, ensuring all published mandatory precautions are taken prior to commencing work and during task execution.</span></span></span></span></span></li><li><span><span><span><span><span>Takes positive steps to protect self and other persons in the area of the maintenance activity from any possible injury, including the use of proper GSE and protective equipment.</span></span></span></span></span></li><li><span><span><span><span><span>Manages human factors aspects of maintenance, ensuring that the continuity of critical maintenance tasks is protected, by avoidance of task interruption and the proper use of handover procedures.</span></span></span></span></span></li></ol><br><p><span><span><span><strong><span><span>Reputation and Teamwork</span></span></strong></span></span></span></p><br><br><br><ol><li><span><span><span><span><span>Internal Customer Service: provides positive support to other operational teams in ABY, provides proactive and helpful professional advice, suggestions and solutions.</span></span></span></span></span></li><li><span><span><span><span><span>Leadership: provides sound supervision and guidance of Technicians assigned to support own tasks. Ensures they are adequately briefed to perform the non-certifying maintenance tasks.</span></span></span></span></span></li><li><span><span><span><span><span>Representing Air Arabia: presents a positive and competent image of technical professionalism to ABY Flight Crews, other companies’ personnel and ABY customers.</span></span></span></span></span></li></ol><br><p><span><span><span><strong><span><span>Cost Awareness</span></span></strong></span></span></span></p><br><br><br><ol><li><span><span><span><span><span>Maintains positive awareness to the cost of aircraft maintenance including use of time and materials. Minimises unnecessary waste of consumable material and part repair cost by avoiding unnecessary damage and repeat work during maintenance.</span></span></span></span></span></li></ol><br><b>Qualifications (Academic, training, languages)</b> <br><ul><li><span>Valid B2 Aircraft Maintenance License and company maintenance approvals on the Airbus A320.</span></li><li><span>Ability to demonstrate In-depth knowledge of avionics systems and related maintenance practices.</span></li><li><span>Ability to read, write, speak and understand English to a good standard for technical communications.</span></li><li><span>Good computer skills (Microsoft Office). </span></li></ul><br><b>Work Experience</b> <br><p><span><span><span><span><span><strong><span><span><span>External applicants</span></span></span></strong></span></span></span></span></span></p><br><br><ul><li><span><span><span><span>At least 2 years’ experience certifying maintenance on the Airbus A320 family of aircraft.</span></span></span></span></li><li><span><span><span><span>At least 5 years’ experience in a Base or Line Maintenance environment.</span></span></span></span></li></ul><p><span><span><span><span><span><strong><span><span><span>Internal applicants</span></span></span></strong></span></span></span></span></span></p><br><br><ul><li><span><span><span><span><span><span><span><span><span>At least 5 years’ experience in a Base or Line Maintenance environment.</span></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span><span><span>Licensed on A320 in B2 category. </span> </span></span></span></span></span></span></span></span></span></li><li><span><span><span><span><span><span><span><span><span><span>Good performance record. </span> </span></span></span></span></span></span></span></span></span></li></ul><br><br> </div>
<p>At Pullman Bouskoura, people are at the heart of everything we do. We are looking for an experienced and dynamic People & Culture Manager to lead our hotel s human resources agenda and help bring our vibrant, performance-driven culture to life. Reporting directly to the General Manager, this is a key senior leadership role. You will partner closely with the Executive Committee and Department Heads to create an engaging, inclusive, and high-performing workplace aligned with Pullman and Accor s premium standards.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Proven experience as an HR Manager, People & Culture Manager, or HR Business Partner, ideally within a 5-star hotel, resort, or premium service environment in Morocco or internationally.</li><li>Deep knowledge of Moroccan labor law and local payroll practices.</li><li>Full professional proficiency in French and English is required. Fluency in Arabic is highly preferred to engage with local teams and partners.</li><li>A modern leader with strong interpersonal skills, high emotional intelligence, and a results-oriented mindset. You are passionate about developing people in a premium resort and wellness-oriented destination.</li></ul>
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Company culture : <p><strong>Ciments du Maroc</strong> stands out for a <strong>predominantly cooperative culture</strong>, where people, trust and the quality of working relationships play a central role. The company promotes a close management style based on support, empowerment and collective commitment. This collaborative foundation is complemented by equally meaningful <strong>innovation</strong> and <strong>organizational</strong> dimensions, supporting continuous improvement, adaptability and process rigor. Performance remains part of the culture, but in a more moderate and secondary way.
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<br> Job : <p>The logistics agent's mission is to:<br>- Operate truck weighings for Inbound & Outbound.<br>- Participate in the planning of cement deliveries.<br>- Ensure communication with drivers.<br> </p><br><br> <br> Required profile : <p><strong>Roles and Responsibilities</strong><br> Respect established procedures for managing inbound and outbound logistics flows.<br> Ensure follow-up of acknowledgment of receipt for departures and returns deliveries.<br> Participate in the establishment of the delivery schedule for bagged and bulk cement.<br> Perform an inventory of available transport for returns and follow up with transporters in case of shortages.<br> With the agency manager, assign returned orders to trucks.<br> Report to management:<br> • Daily summaries/KPIs.<br> • Complaints related to delivery, shipments, service, etc.<br> Receive and relay all types of complaints from drivers to the agency manager.<br> Report any anomalies observed related to documents, trucks, or the information system.<br> Ensure communication with drivers regarding information, awareness campaigns, safety rule reminders, and respect for behavior rules within the site.<br> Perform weighing operations and record all products entering or leaving the factory in the registers.<br> Track the movement of paper stock for the issuance of logistics documents.<br> Monitor the proper functioning of weighbridges and notify the agency manager in case of any anomaly.<br> Facilitate the sharing and transfer of experience within the professions.<br> Ensure compliance with safety standards and report any incidents to the safety manager and management.<br> Ensure compliance with conformity requirements and professional conduct through organizational and procedural measures in accordance with Group guidelines.</p><br><br><p><strong>Skills</strong><br> Organization<br> Analytical Mindset<br> Interpersonal Skills<br> Customer Focus</p><br><br><p><strong>Job Profile</strong><br> University degree (Bac+3 level)<br> Knowledge appreciated: SAP, Office.<br> Languages: Arabic, French</p><br><br> <br><br> </div>
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Company culture : <p>
<strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br>
<br> Job : <p>Reporting to the Branch Manager, you will be responsible for:</p><br><br><p>• Processing and ensuring the proper execution of counter operations,</p><br><br><p>• Proposing and informing the customer about the product offerings and ensuring the sale and pre-sale of monetary and bancassurance products for retail customers,</p><br><br><p>• Informing and directing the customer to the account manager.</p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 degree (Commercial, Economics, Business Management...) with or without experience in the field.</p><br><br><p>Your main qualities are:</p><br><br><p>• A welcoming and listening attitude,</p><br><br><p>• Speed and accuracy in processing operations,</p><br><br><p>• Ability to propose and advise on products in the implementation of commercial actions.</p><br><br> <br><br> </div>
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Company culture : <p>
<strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br>
<br> Job : <p>Reporting to the Branch Manager, you will be in charge of:</p><br><br><p>• Processing and ensuring the proper execution of counter operations,</p><br><br><p>• Proposing and informing the client about the product offer and ensuring the sale and pre-sale of cash and bancassurance products for retail customers,</p><br><br><p>• Informing and directing the client to the account manager.</p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 level of education (Sales, Economics, Business Management...) with or without experience in the field.</p><br><br><p>You have the following main qualities:</p><br><br><p>• Welcoming and listening skills,</p><br><br><p>• Speed and accuracy in processing operations,</p><br><br><p>• Ability to propose and advise on products in the implementation of commercial actions.</p><br><br> <br><br> </div>
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Company culture : <p>
<strong>Bank of Africa</strong> is characterized by a strong culture of <strong>innovation</strong>, where creativity, boldness and experimentation are key drivers of performance. This dynamic is reinforced by a pronounced <strong>collaborative culture</strong>, promoting trust, empowerment and close managerial support focused on talent development. It is also underpinned by a solid <strong>organizational foundation</strong>, ensuring process rigor, operational efficiency and reliability. Lastly, a more moderate <strong>competitive dimension</strong> supports a results-driven mindset and a continuous pursuit of excellence. </p><br><br>
<br> Job : <p>Reporting to the Branch Manager, you will be responsible for:</p><br><br><p>• Processing and ensuring the correct execution of counter operations,</p><br><br><p>• Proposing and informing the customer about the product offer and ensuring the sale and pre-sale of monetary and bancassurance products for retail customers,</p><br><br><p>• Informing and directing the customer to the account manager.</p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 qualification (Commercial, Economics, Business Management...) with or without experience in the field.</p><br><br><p>You have the following main qualities:</p><br><br><p>• Welcoming and listening skills,</p><br><br><p>• Speed and accuracy in processing operations,</p><br><br><p>• Ability to propose and advise on products in the implementation of commercial actions.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>As a Data Scientist at Oracle MADC, you will play a pivotal role in shaping the future of Oracle offerings. You will be part of an innovative team who works with cutting edge technologies to bring AI capabilities into Oracle products. In this role you will: Design, develop, and maintain AI and ML models (including Generative AI), ensuring it meets the high standards required by Oracle. Perform data processing, cleansing and quality verification (Data Engineering) Ensure data curation by implementing proper labeling and classifications. Leverage NLP techniques to categorize textual inputs while considering different aspects such as NL intent complexities etc. Conduct rigorous testing and validation processes to ensure the models' accuracy and efficiency. Stay updated with the latest advancements in AI and machine learning, applying innovative techniques and methodologies to continually enhance our systems. Engage with stakeholders to translate complex business requirements into robust technical solutions. Participate in the full lifecycle of the project, from conception through deployment and ongoing maintenance, ensuring they align with our strategic objectives and deliver maximum value. Duties and tasks are varied and complex needing independent judgment. Fully competent in own area of expertise. May have project lead role and or supervise lower level personnel.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor s or Master s degree in Computer Science, Artificial Intelligence, Machine Learning, Data Science or related field.</li><li>A minimum of 2 years of experience developing machine learning algorithms and data science.</li><li>Extensive knowledge of large language models and natural language processing techniques.</li><li>Good knowledge of SQL.</li><li>Strong proficiency in programming languages such as Python, Java, or C++.</li><li>Excellent problem-solving skills and the ability to work independently on complex projects.</li><li>Strong communication and collaboration skills, with a proven track record of working effectively in cross-functional teams.</li><li>Demonstrated ability to deliver high-quality software products within a fast- paced, dynamic environment.</li><li>BS or MS degree or equivalent experience relevant to functional area.</li><li>4 years of software engineering or related experience.</li><li>As a member of the software engineering division, you will assist in defining and developing software for tasks associated with the developing, debugging or designing of software applications or operating systems.</li><li>Provide technical leadership to other software developers.</li><li>Specify, design and implement modest changes to existing software architecture to meet changing needs.</li></ul><p></p></section>
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Job : <p>Reporting to the HR Development Manager, your main tasks will be to:</p><br><br><p>Gather and analyze recruitment needs from managers;<br>Write and post job offers on various recruitment channels;<br>Source and pre-select candidates;<br>Conduct recruitment interviews and evaluate profiles;<br>Follow up with candidates throughout the process until they are onboarded;<br>Participate in recruitment activities and contribute to the continuous improvement of HR processes.</p><br><br> <br> <br> Required profile : <p>You have a Bachelor's degree (Bac+3) in Human Resources, Management, or an equivalent field.<br>Previous experience in recruitment is required.<br>Good analytical, listening, and communication skills.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>As part of our business development, we are looking for an experienced B2B Sales Manager to lead, develop, and support a team of sales representatives specialized in telephone sales to businesses and professionals.</p><br><br><p>We are looking for a profile who is both a manager and operational, capable of leading a team, improving sales performance, and actively participating in setting up an efficient sales organization.</p><br><br><p>Your main tasks</p><br><br><ul><li>Lead, support, and motivate a team of B2B sales representatives.</li><li>Daily monitoring of individual and team performance.</li><li>Define and track sales objectives.</li><li>Analyze results and identify areas for improvement.</li><li>Implement effective prospecting and sales methods.</li><li>Support sales representatives in handling objections and closing deals.</li><li>Listen to and analyze calls to improve quality and performance.</li><li>Provide coaching and skill development for the teams.</li><li>Participate in the recruitment, training, and onboarding of new employees.</li><li>Implement and optimize sales processes.</li><li>Monitor key performance indicators: call volume, contact rate, conversion rate, revenue, etc.</li><li>Provide regular reports to management.</li><li>Actively participate in the development of the sales strategy.</li></ul> <br> <br> Required profile : <ul><li>Proven experience in B2B sales, ideally by phone.</li><li>Successful experience as a Sales Manager, Team Leader, or Sales Team Manager.</li><li>Excellent command of prospecting, negotiation, and sales techniques.</li><li>Ability to lead, motivate, and develop a team.</li><li>Strong results orientation and performance-driven culture.</li><li>Ability to analyze data and implement concrete actions.</li><li>Excellent oral communication skills in French.</li><li>Autonomy, leadership, and initiative.</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Main Responsibilities: Ensure the efficient management of the assigned Food & Beverage outlet as an independent profit center. Control all costs and propose measures to control them. Ensure strict adherence to the department's operating budget. Ensure that minimum operational standards are met to achieve the service level defined in the Department's Operations Manual. Monitor service quality and food and beverage standards within the outlet. Work closely with the Executive Chef to implement necessary corrective actions. Handle customer complaints, requests, and inquiries regarding food, beverages, and service. Develop and maintain a strong relationship with customers to ensure their satisfaction and loyalty. Oversee the preparation and updating of all Department Operations Manuals. Ensure that all Food & Beverage Department forms and reports are submitted according to established procedures. Lead daily operational briefings with Assistant Managers, Supervisors, and staff. Exemplify Sofitel Values and Brand Standards, and be an ambassador for presentation and hygiene rules. Implement directives, policies, and procedures in accordance with Sofitel standards and requirements. Apply Sofitel Food & Beverage rituals. Train and develop team members so they can work independently within their respective areas of responsibility. Delegate responsibilities to staff and regularly evaluate their performance. Conduct annual performance reviews. Conduct quarterly, semi-annual, and annual inventories of operating equipment. Perform any other reasonable tasks assigned by the Food & Beverage Manager. Other responsibilities: Actively contribute to building a high-performing team of Heartists by focusing on their well-being, safety, and professional development. Foster and maintain positive working relationships among colleagues and with other hotel departments. Ensure all Heartists report to work on time, wearing the regulation uniform and name badge, while adhering to the hotel and department's high standards of personal presentation and hygiene. Ensure all Heartists consistently provide warm, courteous, and professional service. Participate in Heartist training to ensure they have the necessary skills to perform their duties with maximum efficiency and productivity.Supervise department staff and ensure adherence to the service methods and standards defined in the Hotel and Department Operations Manuals. Ensure familiarity with the Heartist's Handbook, understanding and compliance with hotel rules and regulations, including procedures related to fire safety, hygiene, health, and workplace safety. Proactively respond to changes within the department based on industry, company, or hotel needs, and communicate the corresponding action plan to management. Demonstrate flexibility and accept any reasonable assignment or responsibility within their competence, including temporary reassignment to another department or area if operational needs or customer service requirements so demand. Ensure that schedules are posted and that attendance sheets are submitted on time. Guarantee fair and consistent treatment of all Heartists, in accordance with their terms of employment, local legislation, and company and hotel policies and procedures.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The following knowledge, skills, and abilities are required: Keen attention to detail, with particular focus on the hotel's style and aesthetics. Excellent oral and written communication skills. Ability to attract dynamic new talent aligned with the department's and hotel's vision. University degree or equivalent in hospitality, catering, or a related field. Minimum of two years of experience in a similar role. Fluency in English, Arabic, and French.</font></font></p><p></p></section>
<p>The Deputy & Operational Lab Manager provides direct operational management, technical support, and operational cross-coordination to the Laboratory Manager. Designed as a key leadership development role, this position combines daily operational oversight with process optimization, quality execution, and key stakeholder interactions, preparing the incumbent to progressively step into broader management responsibilities. The core focus centers on managing daily laboratory operations and testing workflows, driving continuous process improvement, enforcing best operational practices, HSE, and Quality standards, and maintaining seamless coordination with cargo inspection teams and operational stakeholders. Working in close alignment with the Laboratory Manager, the Deputy & Operational Lab Manager ensures operational continuity, smooth workflow execution, strict quality/safety compliance, effective inter-departmental communication, and operational delegation during management absences.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><ul><li>Manage daily laboratory operations and analytical activities.</li><li>Ensure effective coordination with inspection and operational teams.</li><li>Drive operational excellence and continuous improvement initiatives.</li><li>Ensure compliance with Quality, ISO/IEC 17025, and HSE standards.</li><li>Support the Laboratory Manager and ensure operational continuity.</li><li>Supervise, coach, and develop laboratory personnel.</li></ul><p>Work Environment & Travel</p><p>Based primarily at the Tanger Med Laboratory with travel to SGS Morocco sites as required. Laboratory, port terminal, and client-site environment with strict adherence to SGS HSE procedures. Regular interaction with laboratory, operations, inspection, and management teams. Occasional international travel for training, audits, technical support, and projects.</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Education & Experience</p><ul><li>Bachelor s or Master s degree in Chemistry, Chemical Engineering, or a related scientific discipline.</li><li>5 8 years of experience in petroleum, petrochemical, Oil & Gas laboratory testing, or a similar technical environment.</li><li>2 3 years of supervisory experience in a senior laboratory role.</li><li>Strong knowledge of petroleum test methods, ISO/IEC 17025 requirements, and QA/QC practices.</li></ul><p>Technical Skills</p><ul><li>Proficiency in petroleum laboratory instrumentation and testing techniques.</li><li>Strong understanding of laboratory operations, quality management, and process improvement.</li><li>Experience with LIMS and data integrity principles.</li><li>Ability to coordinate effectively with operations, inspectors, and stakeholders.</li></ul><p>Soft Skills</p><ul><li>Strong leadership, decision-making, and problem-solving abilities.</li><li>Excellent communication skills in English; French is highly desirable.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>Strong sense of integrity, accountability, and professionalism.</li><li>Customer-oriented mindset with commercial awareness.</li></ul><p>Desired Attributes</p><ul><li>Strong customer focus and technical credibility.</li><li>Hands-on operational leadership style.</li><li>Commitment to safety, quality, and continuous improvement.</li><li>Collaborative approach with cross-functional teams.</li><li>Ability to work effectively in multicultural environments.</li></ul>