Call Center Jobs in Morocco
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<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p>RESPONSIBILITIES:</p><ul><li>Represent Aspen through achieving daily targeted calls to physicians and pharmacists.</li><li>Conducting AVAs & promotional activities</li><li>Achieve sales budget in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and different stakeholders.</li><li>Maintain an updated customer database</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li><li>Monitoring competitors, staying informed about competitors activities in a defined area.</li><li>Organising appointments and meetings with community- and hospital-based healthcare staff</li><li>Introduce ASPEN products in the hospital tender nomenclature</li><li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li><li>Undertaking relevant field research</li><li>Meeting both the business and scientific needs of healthcare professionals</li><li>Maintaining detailed records</li><li>Attending and organising trade exhibitions, conferences and meetings</li><li>Managing budgets and reviewing sales performance</li><li>Writing reports and other documents</li></ul><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE:</p><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li></ul><p>TECHNICAL SKILLS:</p><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><p>KEY ATTRIBUTES:</p><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><p>ASPEN COMPETENCIES:</p><ul><li>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</li><li>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow & Develop Contribute Special Expertise</li></ul>
<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events. RESPONSIBILITIES: Represent Aspen through achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory) Three (0-3) in Medical Representative, Key Account Manager or Similar One (1) preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p><b>Description</b></p><p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>What we look for in candidates</p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p><b>Requirements</b></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><strong>RESPONSIBILITIES:</strong></p><ul><li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li><li>Conducting AVAs & promotional activities</li><li>Achieve sales budget in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and different stakeholders.</li><li>Maintain an updated customer database</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li><li>Monitoring competitors, staying informed about competitors activities in a defined area.</li><li>Organising appointments and meetings with community- and hospital-based healthcare staff</li><li>Introduce ASPEN products in the hospital tender nomenclature</li><li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li><li>Undertaking relevant field research</li><li>Meeting both the business and scientific needs of healthcare professionals</li><li>Maintaining detailed records</li><li>Attending and organising trade exhibitions, conferences and meetings</li><li>Managing budgets and reviewing sales performance</li><li>Writing reports and other documents</li></ul><p>What we look for in candidates</p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p><strong>Desired Candidate Profile</strong></p><p>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</p><p>Three (0-3) years as Medical Representative, Key Account Manager or Similar</p><p>One (1) year - preferably in Pharmaceuticals</p><p><strong>TECHNICAL SKILLS:</strong></p><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><p><strong>KEY ATTRIBUTES:</strong></p><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><p><strong>ASPEN COMPETENCIES:</strong></p><ul><li><strong>BUSINESS</strong> Foster Consumer & Customer Commitment Makes Good Decision</li><li><strong>PEOPLE</strong> Communicate Effectively Dealing with ambiguity/Embrace change</li><li><strong>SELF</strong> Continuously Grow & Develop Contribute Special Expertise</li></ul>
<p>ROLE PURPOSE: Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events. RESPONSIBILITIES: Represent Aspen through achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p><strong>Desired Candidate Profile</strong></p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory) Three (0-3) in Medical Representative, Key Account Manager or Similar One (1) preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p>RESPONSIBILITIES:</p><ul><li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li><li>Conducting AVAs & promotional activities</li><li>Achieve sales budget in the designated territory.</li><li>Build sustainable positive relationships with target HCPs and different stakeholders.</li><li>Maintain an updated customer database</li><li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li><li>Monitoring competitors, staying informed about competitors activities in a defined area.</li><li>Organising appointments and meetings with community- and hospital-based healthcare staff</li><li>Introduce ASPEN products in the hospital tender nomenclature</li><li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li><li>Undertaking relevant field research</li><li>Meeting both the business and scientific needs of healthcare professionals</li><li>Maintaining detailed records</li><li>Attending and organising trade exhibitions, conferences and meetings</li><li>Managing budgets and reviewing sales performance</li><li>Writing reports and other documents</li></ul><p>What we look for in candidates</p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE:</p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li></ul><p>TECHNICAL SKILLS:</p><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><p>KEY ATTRIBUTES:</p><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><p>ASPEN COMPETENCIES:</p><ul><li>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</li><li>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow & Develop Contribute Special Expertise</li></ul>
<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events. RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events. RESPONSIBILITIES: Represent Aspen through achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory) Three (0-3) in Medical Representative, Key Account Manager or Similar One (1) preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p><p></p></section>
<h2 class="h5">Job description</h2>
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Job : <p>As part of our business development, we are looking for a B2B Site Manager to lead all commercial and operational activities of our site.</p><br><br><p>As the true manager of the site's performance, your mission will be to ensure the achievement of commercial and operational objectives, to supervise management teams, and to implement the necessary actions for continuous performance improvement.</p><br><br><p>You will be the main point of contact for management and will be responsible for the smooth running and development of the business.</p><br><br><p>Your main missions<br><strong>Operational Management</strong></p><br><br><ul><li>Lead the overall site activity and ensure objectives are met.</li><li>Supervise sales teams and managers.</li><li>Monitor site performance indicators daily.</li><li>Analyze results and identify areas for improvement.</li><li>Implement and monitor action plans.</li><li>Ensure compliance with procedures and quality standards.</li><li>Optimize operational organization and processes.</li></ul><p><strong>Management</strong></p><br><br><ul><li>Supervise and support managers and team leaders.</li><li>Set objectives and monitor their achievement.</li><li>Support managers in developing their teams.</li><li>Participate in the recruitment and onboarding of key profiles.</li><li>Identify training needs and support team skill development.</li><li>Maintain a dynamic, demanding, and performance-oriented work environment.</li></ul><p><strong>Commercial Management</strong></p><br><br><ul><li>Oversee the site's sales performance.</li><li>Monitor key KPIs: call volume, contact rate, conversion, revenue, productivity, etc.</li><li>Identify levers for improving sales performance.</li><li>Participate in defining and evolving the sales strategy.</li><li>Ensure the quality of sales pitches and adherence to processes.</li><li>Participate in management meetings and present results to leadership.</li></ul><p><strong>Reporting and Continuous Improvement</strong></p><br><br><ul><li>Produce regular reports on activity and performance.</li><li>Analyze the gaps between objectives and results.</li><li>Propose corrective actions and ensure their follow-up.</li><li>Implement a culture of performance and continuous improvement.</li><li>Collaborate with various company departments to optimize the entire operational chain.</li></ul> <br> <br> Required profile : <p>Candidate Profile</p><br><br><ul><li>Higher education in sales, management, business, or a similar field.</li><li>Proven experience in managing a B2B activity or a contact center.</li><li>Significant experience in managing managers and sales teams.</li><li>Experience in B2B prospecting, telesales, or business development.</li><li>Very good command of commercial and operational performance indicators.</li><li>Excellent analytical and decision-making skills.</li><li>Natural leadership and ability to unite teams.</li><li>Strong results orientation.</li><li>Excellent oral and written communication skills in French.</li><li>Autonomy, rigor, organization, and a sense of responsibility.</li></ul> <br><br> </div>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Sector Division, your mission will be to ensure the well-being, hygiene, and safety of the horses, by providing their daily care in hospitalization, in compliance with health protocols and the instructions of the veterinary team.</p><br><br><p>As such, your main activities will be:</p><br><br><p><strong>Care and management of horses</strong><br>- Provide daily care, feeding, handling, and monitoring of the general condition of hospitalized horses.<br>- Report any anomaly or emergency to the veterinary team.</p><br><br><p><strong>Hygiene, safety, and biosecurity</strong><br>- Ensure the well-being, hygiene, and safety of the horses.<br>- Apply health protocols and ensure cleaning, disinfection, and waste management.</p><br><br><p><strong>Assistance with clinical activities</strong><br>- Assist the veterinary team during treatments, examinations, and transport of horses.<br>- Prepare the necessary equipment and accompany clients during the loading and unloading of horses.</p><br><br><p><strong>Rehabilitation and horse activity</strong><br>- Participate in work and rehabilitation sessions for horses according to the protocols established by the veterinary team.</p><br><br><p><strong>Maintenance of facilities</strong><br>- Ensure the maintenance of the clinic's infrastructure and equipment, reporting any malfunctions and ensuring compliance with cleanliness and safety rules.<br> </p><br><br> <br> <br> Required profile : <p>As a potential candidate:</p><br><br><p>- You have a diploma of <strong>high school level or higher</strong> with <strong>a minimum of 2 years of experience</strong> in the equine world.<br>- You have knowledge of horse behavior and safe handling.<br>- You have the ability to be on call and on duty as needed by the service.<br>- You have a sense of service and cleanliness.<br> </p><br><br> <br><br> </div>
<p>KEY DIMENSIONS: SCOPE & SCALE The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><p>Customer Strategic Focus: Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction. Customer Persona Development: Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments. Customer Journey Mapping: Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value Customer Engagement Plan: Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships Go-to-Market Channel Assessment & Choices: Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach Call Plan by Channel: Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates Glocal Context Elaboration: Articulate a glocal strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</p><p>ROLE RESPONSIBILITIES Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a Customer First philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty. Customer Engagement Strategy: Develop and implement a comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction Design customer journeys: Ensure the personalization of customer interactions & content across channels Analyze touchpoints across the customer journey: Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement Content Strategy Plan: Develop the adapted content, on a glocal manner, in respect of the regulatory frame & in coordination with the dedicated partner functions (medical, regulatory...) Collaboration with Brand Leads: Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives Omni-Channel Engagement: Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are. Map out the entire customer journey, identifying touchpoints across various channels. Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience. Customer Insight and Analysis: Collect customer feedback and insights to identify areas for improvement Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations Cross-Functional Leadership: Lead the customer engagement with a strong Customer First ethos, empowering team members to innovate and excel in their engagement initiatives Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively Work in Agile when possible with the transversal team when possible, with an innovation mindset</p><p>MAIN REQUIREMENTS Education Background: Minimum Bachelor s degree in Marketing, Business Administration, or any related field Pharmaceutical Industry Understanding: Deep understanding of the pharmaceutical industry s regulatory environment, market dynamics and customer engagement Customer knowledge: Understanding HCPs preferred experiences. Deep knowledge of key clients & the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support. Strong expertise in Omnichannel and Channel mix Knowledge and experience of innovative methodologies such as scrum, lean start up , nudge and design thinking. Out of the box thinker, always searching for new opportunities Technical proficiency: Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies Language Proficiency: Fluent in the primary language(s) of the country or countries of operation, with strong communication skills Role model of PTW behaviours</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum Bachelor's degree in Marketing, Business Administration, or any related field.</li><li>Deep understanding of the pharmaceutical industry's regulatory environment, market dynamics, and customer engagement.</li><li>Understanding of HCPs preferred experiences. Deep knowledge of key clients & the end-to-end customer journey.</li><li>Strong expertise in Omnichannel and Channel mix.</li><li>Knowledge and experience of innovative methodologies such as scrum, lean startup, nudge, and design thinking.</li><li>Out-of-the-box thinker, always searching for new opportunities.</li><li>Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies.</li><li>Fluent in the primary language(s) of the country or countries of operation, with strong communication skills.</li><li>Proven track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty.</li><li>Proven experience in leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector.</li><li>Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics.</li><li>Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamic, fast-paced environment.</li><li>Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry.</li><li>Ability to leverage insights and data to develop and execute effective customer engagement strategies.</li><li>Demonstrated ability to lead by example, fostering a Customer First culture within the team and across the organization.</li><li>A deep commitment to understanding and prioritizing the customer's needs and preferences.</li><li>Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers.</li><li>Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignment between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as Agile.</li><li>Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication.</li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of managing the operational activities of a service center, the Resource & Operations Coordinator ensures the administrative and operational coordination of resources, monitors staffing needs, and facilitates the smooth flow of information between local teams, teams in France, managers, and support functions. The role requires strong organizational, monitoring, and cross-functional coordination skills to guarantee resource availability, data reliability, and the efficient processing of various operational processes.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Resource & Staffing Management</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collect and monitor resource needs reported by the French teams and operational teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up on staffing requests associated with client needs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate the search and proposal of profiles based on skills, availability and constraints.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and maintain consultant competency files.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor the availability, allocations and movements of resources.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate with recruitment teams when new profiles are needed.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain a consolidated view of needs, available resources and allocations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the monitoring and control of resource-related costs.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operational Administration</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring and reporting of non-working hours, in coordination with the Finance teams for the reliability of billing elements.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide administrative and operational support for freelancers: contracts, activity, CRA, leave, billing elements and coordination with the Finance teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow up on administrative matters related to employees and missions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate cross-functional requests and other administrative procedures related to travel or missions in coordination with administrative teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the monitoring of information necessary for employee mobility.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordination & Reporting</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize regular meetings with the French teams and the various stakeholders.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare the necessary information for meetings and ensure follow-up on actions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintain operational tracking charts and indicators.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Produce regular reports on resources, needs, staffing, availability and administrative matters.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify the gaps or blockages and ensure their follow-up until a solution is found.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure smooth communication between local teams, France, recruitment, managers and support functions.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5 qualification in management, human resources, administration or equivalent field.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: 5 years of experience in a service environment, IT/IT services company, consulting, human resources, staffing, or operational coordination. Experience in resource management or staffing is a plus. Experience in an international environment or with teams based in France is appreciated.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Very good organizational and follow-up skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My proficiency in Excel and reporting tools.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage several subjects simultaneously.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to coordinate with different stakeholders.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good level of written and oral communication in French. Professional English appreciated.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigorous monitoring of data and opportunities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to revive, prioritize and move topics forward.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Personal qualities</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organized and methodical.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomous.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">R active(e).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diplomatic and comfortable with different levels of interlocutors.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Orient (e) service.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Person involved in monitoring actions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">comfortable in a dynamic environment with shifting priorities</font></font></li></ul>
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<p><strong>Technical Support Engineer (Italian Market) </strong></p><br><p>At Dell Technologies, world-class service doesn’t end when a customer purchases our innovative products. Our Technical Support team is there for them whenever they need help – by phone or email, online and on social media. No matter how complex the challenge, we rise to it. We answer questions about the installation, operation, configuration, customization and use of Dell Technologies products. For critical matters, we use our systems to provide remote diagnostic technical support. If there’s an issue with a customer’s product, we’ll analyze it, identify the cause, recommend a solution and document the problem. </p><br><p>Join us as a Technical Support Engineer for the Italian Market on our Enterprise Technical Support team in Casablanca to do the best work of your career and make a profound social impact. </p><br><p><strong>What you’ll achieve</strong></p><br><p>As a Technical Support Engineer, you will work with highly skilled technical advisors to develop and deliver solutions that enable customers to maximize returns on IT investments, drive efficiencies and reduce costs. </p><br><p><strong>You will:</strong></p><br><ul><li>Resolve customer-reported issues while working closely with other multi-functional teams</li><li>Provide feedback to Engineering for improving product quality and reliability</li><li>Determine priority levels while negotiating and setting expectations with customers</li><li>Document relevant information and ensure that the customer is communicated with in a timely manner and treated with the highest degree of respect</li><li>Drive operational excellence through quality closures and proper escalation of issues</li></ul><p><strong>Take the first step towards your dream career</strong></p><br><p>Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</p><br><p><strong>Essential Requirements </strong></p><br><ul><li>Excellent communication skills in Italian and English</li><li>Strong problem-solving and troubleshooting skills using operational and diagnostic procedures</li><li>Strong knowledge of server and storage hardware technologies</li><li>Good understanding of networking fundamentals (WAN/LAN, DNS, DHCP, firewall solutions, load balancing)</li><li>Knowledge of current Server Operating Systems such as Windows and Linux</li><li>Bachelor’s degree or equivalent</li></ul><p><strong>Desirable Requirements </strong></p><br><ul><li>Bachelor’s degree or equivalent</li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assists the Spa Manager in the daily management of spa operations to ensure smooth running and compliance with establishment standards. Supervises daily spa operations and ensures the department's proper functioning. Participates in the development and monitoring of schedules to ensure optimal team organization. Supports, motivates, and develops staff in a process of operational excellence and quality of service. Ensures compliance with LQA (Leading Quality Assurance) standards, internal procedures, and hygiene and safety standards. Oversees reservations, treatments, memberships, and services to optimize occupancy rates and customer satisfaction. Monitors the quality of services, the presentation of treatment rooms and common areas (spa, pool, fitness center), as well as compliance with hygiene, safety, and cleanliness standards. Ensures the smooth flow of information and effective communication within the team and with other hotel departments. Contributes to revenue growth through the promotion of treatments, subscriptions, and retail products (cross-selling and up-selling). Monitors stock levels, inventories, and orders for room and retail products. Oversees the administrative processing of supplier invoices and participates in the department's budget monitoring. Tracks performance indicators and contributes to achieving quality, customer satisfaction, and profitability objectives.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A two-year or five-year degree (Bac+2 or Bac+5) in Hotel Management, Business Administration, Wellness, or a related field. Five years of professional experience, including at least two years in a similar role, ideally within a high-end hotel or establishment of comparable standing. A good understanding of the daily operations of a spa and the quality standards specific to a luxury establishment. Ability to assist the Spa Manager in the organization, coordination, and monitoring of spa activities. Proficient in team planning, scheduling, and operational organization. Thorough knowledge of the treatments, wellness products, and treatment protocols offered by the spa. Ability to ensure the quality of services and adherence to the establishment's procedures and standards. Proficient in managing reservations, welcoming clients, and monitoring their satisfaction. Sound knowledge of hygiene, safety, and health standards applicable to wellness areas. Proficiency in computer tools and hotel management and spa booking software. Sound knowledge of LQA (Leading Quality Assurance) standards and the ability to ensure their daily application to guarantee an excellent customer experience. Excellent leadership skills, with the ability to guide, motivate, and develop teams in a process of operational excellence. Excellent organizational skills, rigor, and attention to detail to guarantee services that meet the standards of a luxury establishment. Strong customer focus and a keen sense of service, with the ability to offer a personalized and memorable experience. Excellent communication, coordination, and relationship management skills with clients, teams, and various hotel departments. Ability to analyze situations, make decisions, and solve problems effectively and professionally. Excellent command of French and English, both spoken and written. Proficiency in a third language is an asset.</font></font></p>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Head of Reproduction and Breeding, your main mission will be to contribute to the execution of the roadmap regarding genetic improvement and performance by supervising all processes related to equine health and reproduction.</p><br><br><p>As such, your main activities will be:</p><br><br><p><strong>Implementation of Equine Reproduction Objectives on Technical and Administrative levels and the Health of the Company's Horses</strong><br>- Ensure compliance with reproduction procedures to guarantee the quality and conformity of practices<br>- Provide close gynecological monitoring of mares at the Stud Farm's reproduction center, ensuring their well-being and health<br>- Guarantee the smooth running of the breeding season at the Stud Farm and in the reproduction centers in your region<br>- Actively participate in organizing the allocation of resources, whether qualified personnel or stallions, within the Stud Farm's affiliated reproduction centers<br>- Ensure the completeness and accuracy of documentary databases in information systems, ensuring efficient information management<br>- Maintain vigilant monitoring of supplies and quality of stocks related to reproduction, ensuring that necessary resources are available to support ongoing operations<br><strong>Monitoring Horse Health and Well-being</strong><br>- Establish and follow a health prophylaxis calendar to ensure the preventive health of horses<br>- Develop and monitor the feeding program, including distribution, to maintain adequate and balanced nutrition<br>- Establish and monitor a farriery program to maintain the health of horses' hooves and feet<br>- Provide curative treatments as needed to ensure the recovery of sick or injured horses<br>- Supervise and monitor the interventions of contracted veterinarians to ensure appropriate medical care<br>- Ensure monitoring of supplies and quality of stocks related to the management of stables and horses to maintain necessary resources<br>- Establish and monitor a horse training program to ensure their physical condition, training, and well-being<br><strong>Reporting and Performance Monitoring</strong><br>- Monitor reproduction indicators, collecting data and analyzing the performance of reproduction processes<br>- Generate periodic reports on reproduction, providing quantitative information and trend analyses<br><strong>Team Management</strong><br>- Supervise, lead, develop, and drive the performance of the team</p><br><br> <br> <br> Required profile : <p>As a potential candidate, you:</p><br><br><ul><li>Have a veterinary medicine degree with proven experience of 5 to 10 years minimum, ideally in the equine world;</li><li>Manage equine reproduction</li><li>Have knowledge of reproduction and insemination procedures</li><li>Manage horse feeding and the stables for breeding stallions</li><li>Manage teams and drive performance</li><li>Are results-oriented</li><li>Are rigorous and organized</li></ul> <br><br> </div>
<p>In line with Safran Purchasing's strategy, the Purchasing Manager Operational Support and IT leads the Operational Support Department. They define the strategy, ensure the performance and transformation of Purchasing support activities, develop the service portfolio by integrating new activities, and improve economic performance through process optimization and digitalization. They are also responsible for the process of providing Safran Maroc's IT resources in coordination with the IT department.</p><p><strong>Main Missions</strong></p><p>1. Department Strategy and Governance:</p><ul><li>Defines the orientations, priorities, and objectives of the department in line with Safran Purchasing's strategy.</li><li>Leads governance, ensures the achievement of quality, cost, deadline, and compliance objectives, and reports on performance and risks.</li></ul><p>2. Development and Integration of New Activities:</p><ul><li>Defines the development strategy for the activity portfolio and identifies services to be pooled or transferred.</li><li>Evaluates integration conditions and supervises transition, startup, and stabilization phases.</li></ul><p>3. Economic Performance and Process Optimization:</p><ul><li>Drives economic performance improvement through process simplification, standardization, and optimization.</li><li>Monitors costs, productivity gains, and improvement plans.</li></ul><p>4. Management of Purchasing Operational Support Activities:</p><ul><li>Supervises transactional, administrative, and purchasing application support activities.</li><li>Ensures compliance with procedures, service commitments, and regulatory requirements, and validates non-production purchase orders within delegation limits.</li></ul><p>5. Digital Transformation:</p><ul><li>Defines and manages the department's digital roadmap.</li><li>Oversees the deployment of automation, RPA, data, and reporting solutions.</li></ul><p>6. Relations with Safran Purchasing and Client Companies:</p><ul><li>Acts as the interface with Safran Purchasing, international hubs, client companies, and internal clients.</li><li>Facilitates performance reviews, manages service commitments, and improvement plans.</li></ul><p>7. Safran Maroc Information System:</p><ul><li>Manages the IT resource provision process in coordination with the IT department.</li><li>Oversees IT support and ensures the availability, service continuity, and security of IT resources.</li></ul><p>8. Management, Skills, and Capitalization:</p><ul><li>Manages activity managers, develops skills, and participates in recruitment.</li><li>Ensures knowledge capitalization and business continuity.</li></ul><p>9. Budget, Risks, and Internal Control:</p><ul><li>Participates in budget preparation and manages expenses within their perimeter.</li><li>Manages operational and compliance risks, and ensures the application of internal control and audit follow-up.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Higher education BAC+5 in purchasing, supply chain, management, engineering, information systems, or equivalent field, with at least 10 years of experience in management and transformation functions.</p><p>Proven experience in directing a department, a shared services center, or an international perimeter, with management of activity managers and leadership of complex organizations.</p><p>Mastery of Purchasing and P2P processes, shared services models, operational governance, internal control, and risk management.</p><p>Ability to define a strategy, build and defend business cases, arbitrate resources, and drive economic performance, productivity, and cost reduction.</p><p>Good understanding of IT issues, particularly regarding user support, infrastructure, authorizations, service continuity, and IT security.</p><p>Demonstrated experience in digital transformation, process optimization, automation, data, and the management of cross-functional or international programs.</p><p>Assertive leadership, strong negotiation, influence, and change management skills, with professional proficiency in French and English.</p>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Bioprocess Development at the AbbVie Bioresearch Center in Worcester, MA is seeking a highly motivated Scientist II to join the CHO Cell Line Development team. The Scientist will advance AbbVie’s biotherapeutics pipeline through the development and characterization of highly productive CHO cell lines suitable for cGMP protein manufacturing. The selected candidate will have good experience in mammalian cell culture and demonstrate good aseptic technique history, following standard protocol to generate and analyze precise, reliable, and reproducible data in a timely manner. The candidate will also need to demonstrate good communication, presentation, and technical writing skills, team-working spirit, and strong scientific thinking approach in problem solving. The position is based in AbbVie Bioresearch Centre, Worcester, MA.</p><br><p><strong>Key Responsibilities include:</strong></p><br><ul><li>Develop a highly productive stable CHO cell line suitable for cGMP biotherapeutic manufacturing for various Biologics projects following standard protocols</li><li>Participate, plan and contribute to cross functional CMC team as CLD lead to ensure the success of CMC timeline</li><li>Participate and take on hands on work for new technology improvement projects</li><li>Perform routine tasks competently, independently and generate reliable and consistent results.</li><li>Author technical reports detailing standard procedures used and results. Effectively present scientific data and concepts to various audiences Analyze and critique results, noting significant deviations.</li><li>Learn and effectively implement new experimental protocols and/or techniques. Maintain laboratory equipment and optimize laboratory operations for efficient use of time and laboratory supplies and reagents, when appropriate.</li><li>Consult literature to understand scientific purpose of assignments, plan experiments to meet that purpose. Impact projects predominantly through lab activity.</li><li>Understand and adhere to corporate standards regarding code of conduct, safety, appropriate handling of materials, controlled drug and radioactive compounds, GxP compliance, and animal care where applicable.</li></ul><br>Qualifications<br><br><ul><li>Bachelor’s Degree, or equivalent education, with typically 7+ years’ experience or Master’s Degree or equivalent education with typically 5+ years’ experience with relevant skill set.</li><li>Attention to details, careful record-keeping, strong time management skills with executing multi-step experiments.</li><li>Ability to prioritize and multi-task across projects while keeping deliverables within timelines.</li><li>Strong interest in working in a highly collaborative environment</li><li>Ability to prioritize and multi-task across projects while keeping deliverables within timelines</li><li>Good verbal and written communication skills</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role atthe time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors includinggeographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested,and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to aparticular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion,consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<p><span>Rejoindre Eaton Souriau Tanger, c’est intégrer un site industriel stratégique du groupe Eaton, spécialisé dans la conception et la fabrication de connecteurs de haute performance destinés aux secteurs aéronautique, industriel, automobile et médical.</span></p><br><br><br><p><span>Notre site de Tanger regroupe plus de 750 collaborateurs et se distingue par son dynamisme, son environnement industriel moderne et son ouverture à l’innovation.</span></p><br><br><br><p><span>Au sein du service RH du site de Eaton Souriau Tanger, vous assurez le développement des ressources humaines par les actions de recrutements interne et externe.</span></p><br><br><p><span><br><strong>Il s’agit d’un CDD de 6 mois.</strong></span></p><br><br><b>Vos missions principales:</b> <br><ul><li><span><strong>Accompagner les managers dans la définition de leurs besoins de recrutement</strong>, depuis la création et la validation des demandes de poste jusqu'à l'ouverture des recrutements.</span></li><li><span><strong>Coordonner les campagnes de recrutement avec le Talent Acquisition Center (TAC) </strong>et assurer la création, la mise à jour et le suivi des réquisitions et des SPQ dans les outils dédiés.</span></li><li><span><strong>Gérer le sourcing et la présélection des candidatures</strong> : analyse des CV, sélection des profils, constitution et animation de viviers de candidats.</span></li><li><span><strong>Conduire les entretiens de préqualification </strong>afin d'évaluer l'adéquation des candidats au poste (motivations, compétences, expérience, attentes salariales, disponibilité).</span></li><li><span><strong>Présenter les candidatures </strong>aux opérationnels, organiser les entretiens et participer au processus de sélection des candidats.</span></li><li><span><strong>Préparer les offres d'embauche</strong>, <strong>les contrats de travail</strong> et assurer la mise à jour des dossiers administratifs conformément aux procédures en vigueur.</span></li><li><span><strong>Piloter l'intégration des nouveaux collaborateurs</strong>, en assurant l'organisation et l'animation de la formation d'intégration RH ainsi que la coordination avec les parties prenantes concernées.</span></li><li><span><strong>Assurer le suivi des nouvelles recrues pendant leur période d'essai </strong>et gérer le suivi des échéances des contrats à durée déterminée, stages et alternances.</span></li></ul><br><b>Profil recherché:</b> <br><span>Compétences clés:</span><ul><li><span>Vous êtes titulaire d’un <strong>Bac +3 à Bac +5 en Gestion, Management ou Ressources Humaines</strong>.</span></li><li><span>Vous justifiez idéalement d’une <strong>première expérience dans le recrutement</strong>, y compris à travers des stages ou de l’alternance.</span></li><li><span>Vous possédez une <strong>bonne connaissance de l’écosystème du recrutement</strong> et de ses principaux acteurs.</span></li><li><span>Vous faites preuve d’une excellente <strong>capacité d’analyse, de synthèse et de rédaction</strong>.</span></li><li><span>Vous disposez de solides aptitudes en <strong>négociation</strong> et savez défendre vos positions avec diplomatie.</span></li><li><span>Maitrise la langue anglaise(oral et écrit).</span></li><li><span>Maitrise d'Excel avancée.</span></li></ul><br><span>Qualités personnelles:</span><ul><li><span>Vous appréciez le <strong>travail en équipe</strong> et contribuez à instaurer une dynamique collaborative.</span></li><li><span>Doté(e) d’un excellent relationnel, vous savez communiquer efficacement avec des interlocuteurs variés.</span></li><li><span>Vous faites preuve de <strong>discrétion, de bienveillance et d’un grand sens de la confidentialité</strong>.</span></li><li><span>Votre <strong>écoute active</strong>, votre rigueur et votre esprit d’analyse vous permettent d’identifier rapidement les enjeux et les besoins.</span></li><li><span>Flexible et disponible, vous savez gérer les priorités dans un environnement dynamique.</span></li><li><span>Vous démontrez une forte <strong>capacité d’adaptation</strong> et êtes à l’aise face au changement.</span></li></ul><br><br><b>Pourquoi nous rejoindre?</b> <br><p><strong><span>Chez Eaton Souriau Tanger, vous évoluerez dans un environnement où :</span></strong></p><br><br><ul><li><span>Vos actions ont un impact direct sur la performance du site,</span></li><li><span>Vous travaillez en lien avec des équipes transverses et internationales,</span></li><li><span>Vous développez vos compétences dans un cadre structuré, exigeant et apprenant.</span><br></li></ul><p><strong><span>Ce que nous vous offrons :</span></strong></p><br><br><ul><li><span>Des projets stimulants au sein d’une équipe dynamique et engagée.</span></li><li><span>Une culture d’entreprise axée sur l’éthique, l’innovation et la promotion interne.</span></li></ul><br><p><span>#LI-AM7</span></p><br><br><p><span><em>Tous nos postes peuvent impliquer la participation à des entretiens en visioconférence et/ou en présentiel dans le cadre du processus de recrutement.</em></span></p><br><br><br><p><span><em>Toutes les candidatures sont évaluées uniquement sur la base des compétences et critères professionnels requis pour le poste. Les droits des candidats en matière de confidentialité et de protection des données personnelles sont strictement respectés, conformément aux lois et réglementations en vigueur.</em></span></p><br><br><br><p><span><em>Eaton s’engage à garantir l’égalité des chances en matière d’emploi pour l’ensemble des candidats et des collaborateurs. Nos processus de recrutement reposent sur des critères de sélection équilibrés et excluent toute forme de discrimination illégale, notamment fondée sur l’âge, la couleur, le handicap, la situation matrimoniale, l’origine nationale, le genre, l’identité de genre, les informations génétiques, la race ou l’origine ethnique, la religion, l’orientation sexuelle ou tout autre statut protégé par la loi.</em></span></p><br><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.<br> Role Type: Full-time Engagement: Independent Contractor Job Summary We’re looking for an experienced, highly driven Sales Development Representative (SDR) who is fluent in Arabic and English and thrives in a fast-paced B2B outbound sales environment.<br> This is a high-volume outbound sales role, ideal for someone who is comfortable making 100+ calls per day, confidently engaging decision-makers, handling objections, qualifying prospects, and consistently generating sales opportunities.<br> The successful candidate will have 3+ years of professional experience, proven B2B sales experience, and strong hands-on knowledge of CRM systems.<br> Key Responsibilities Make 100+ outbound calls per day to prospective B2B customers.<br> Prospect, engage, and qualify potential customers through cold calling and outbound outreach.<br> Communicate professionally and confidently with prospects in both Arabic and English .<br> Identify decision-makers and uncover business needs, pain points, and potential sales opportunities.<br> Qualify prospects against defined criteria and book high-quality meetings for the sales team.<br> Handle objections confidently and maintain effective conversations with prospective customers.<br> Maintain accurate and detailed prospect records, activities, notes, and follow-ups within the CRM.<br> Consistently work toward individual and team KPIs, including call volume, meetings booked, qualified opportunities, and conversion rates.<br> Follow structured sales processes and continuously improve messaging and outreach based on performance.<br> Collaborate closely with Account Executives and other members of the sales team.<br> Fully remote role with flexible working hours Work with high-growth international companies Clear career progression to Account Executive and beyond Performance-based bonuses and incentives Direct hire with global clients (not outsourced) Ongoing training, mentorship, and sales development support Fluent Arabic speaker – required.<br> Fluent professional English – required , with excellent verbal and written communication skills.<br> 3+ years of overall professional experience.<br> Proven B2B sales, business development, or Sales Development Representative experience.<br> Demonstrated experience working in a high-volume outbound environment and the ability to consistently complete 100+ calls per day.<br> Strong cold-calling, prospecting, lead generation, objection-handling, and qualification skills.<br> Proven hands-on experience using CRM platforms to manage leads, activities, pipelines, and follow-ups.<br> Comfortable speaking with business owners, executives, and other decision-makers.<br> Highly target-driven, resilient, organized, and comfortable working against demanding KPIs.<br> Reliable internet connection and a professional remote-working setup.<br></span> </div>