Call Center Jobs in Morocco

<p>Assisting management with marketing matters and meetings</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>In performing the above duties, the consultant shall provide the following results: • Strengthened capacities of national focal points in NUA reporting, contributing to the project target of 70% of national partners reporting improved capacity and at least 10 countries technically supported in their NUA reporting • Technical support delivered on national NUA reports prepared by pilot countries, in line with UN-Habitat's global guidelines and the UMF<br> Work Location<br>Home-based<br> Expected duration<br>12 months, Part-time<br> Duties and Responsibilities<br>Organizational background UN-Habitat is the United Nations Programme working towards a better urban future. It is mandated by the UN General Assembly to promote socially and environmentally sustainable human settlements development and the achievement of adequate shelter for all. The adoption of the New Urban Agenda (NUA) and the Sustainable Development Goals (SDGs), which includes the urban goal (SDG 11) to make cities and human settlements safe, inclusive, resilient, and sustainable, firmly places urbanization at the forefront of international development policy. UN-Habitat is the lead agency within the UN system for coordinating activities in the field of human settlement development and leading the collaboration with local and regional governments and their networks. The Adoption of the New Urban Agenda The New Urban Agenda (NUA) was adopted in 2016 at the Third United Nations Conference on Housing and Sustainable Urban Development (Habitat III). The NUA, which was in response to the persistent and emerging challenges of urbanization, seeks to chart the course and provide an action-oriented roadmap to guide sustainable urban development globally to the year 2036. The NUA is anchored on three transformative commitments: sustainable urban development for social inclusion and ending poverty; sustainable and inclusive urban prosperity and opportunities for all; and environmentally sustainable and resilient urban development. The NUA places emphasis on effective implementation at the local level and on the role of local governments. The implementation of the NUA contributes to the achievement and localization of the SDGs by providing an implementing framework for the integrated delivery of many SDGs at the urban level. To monitor the implementation of the NUA, Member States have committed to a periodic, voluntary and country-led follow-up and review, ensuring coherence at the national, regional and global levels, to track progress, assess impact and ensure the Agenda’s effective and timely implementation in an inclusive manner. The process should consider the contributions of national, subnational and local governments, and be supplemented by contributions from the United Nations system, regional and subregional organizations, major groups and relevant stakeholders. National reports feed into the quadrennial report of the Secretary-General on progress in the implementation of the NUA. The Urban Monitoring Framework, endorsed by the United Nations Statistical Commission in 2022, provides a harmonized framework for monitoring the NUA and the urban dimension of the SDGs. Project background Africa is urbanizing faster than any other region in the world. Its urban population, which stood at 15% in 1960 and nearly 40% in 2010, is expected to reach 60% by 2050. This dynamic represents both a major challenge and a historic opportunity to build inclusive, resilient and sustainable cities. Yet many African countries continue to face institutional, technical and political constraints that limit the effective implementation, monitoring and reporting of their commitments under the New Urban Agenda. Experience has shown that limited connection to national and local reporting processes, such as Voluntary National Reviews and Voluntary Local Reviews, together with insufficient technical tools, has led to low reporting rates and missed opportunities for policy integration. In this context, the Africa New Urban Agenda Platform (AF-UAP) is an initiative led by the Kingdom of Morocco, through the Ministry of National Territorial Planning, Urban Planning, Housing and City Policy, in partnership with UN-Habitat. Designed as a collaborative, continent-wide digital mechanism, the AF-UAP aims to offer a structured framework for peer learning and cooperation among African countries. It seeks to strengthen institutional and technical capacities on urban issues and to promote the pooling of knowledge and expertise in response to the growing challenges facing African cities. The AF-UAP brings together a regional reporting portal on the NUA, a resource center, a capacity-building hub and a space for peer exchange and sharing of good practices. It will also provide technical support to countries to strengthen their NUA reporting capacities, in alignment with the UMF, the SDG indicator framework and the global Urban Agenda Platform. During the last NUA reporting cycle, several African countries reported difficulties in understanding the NUA indicators and in identifying data sources to report on them. To deliver this support, the project foresees the recruitment of a New Urban Agenda Reporting Expert, who will work directly with national focal points to deliver training and provide tailored technical assistance on NUA reporting, contributing to more regular, harmonized and policy-relevant NUA reporting across Africa. Duties and Responsibilities The consultant will carry out the following tasks and responsibilities: 1. Capacity building Design and deliver training sessions on NUA reporting national focal points, including: • A session on NUA/UMF reporting during the first AF-UAP regional workshop (Rabat, December 2026), combining a presentation of the reporting process with an interactive session in which participants apply it to their national context, using housing as a thematic entry point • A series of online webinars in 2027 to build a practical understanding of the NUA reporting process, the UMF and the use of UN-Habitat's global guidelines for NUA reporting, with a particular focus on the NUA indicators, their definitions, methodologies and data sources, and practical links to the thematic priorities of the platform • Training-of-trainers materials enabling the national focal points who have benefited from the support to share the lessons learned within their national institutions on the NUA reporting process, train other colleagues and disseminate NUA and UMF reporting knowledge independently 2. Technical assistance Provide tailored technical assistance to pilot countries in the preparation of their national NUA reports, with the aim of improving their quality, including: • Advice and technical support throughout the preparation of the reports, including on data collection, the interpretation of indicators and the identification of national and local data sources • Review of draft reports, identifying gaps and areas for improvement • Specific support to countries that have not yet produced a national NUA report • The provision of an offline data-gathering template for national teams 3. Identifying and sharing good practices • Identify good practices in NUA reporting emerging from the support provided to countries and contribute to sharing these practices among AF-UAP member countries, notably through the platform Reporting line The consultant will work under the direct supervision of the Head of the UN-Habitat Morocco Country Office (o.i.c), and in close collaboration with the Ministry of National Territorial Planning, Urban Planning, Housing and City Policy.<br> Qualifications/special skills<br>Advanced university degree (Master's degree or equivalent) in Urban Planning, Urban Development, Economics, Social Sciences, Development Studies, Urban Governance, Regional Planning or any other related field is required. A first-level degree with an additional two years of qualifying experience may be accepted in lieu of the Master’s degree. • A minimum of five years of progressively responsible experience in urban policy, planning or research, including urban monitoring, indicators and data at the local, national or international level, is required • Demonstrated experience with NUA reporting, the UMF, SDG 11 monitoring or related urban indicator frameworks is required • Experience designing and delivering training for government counterparts is highly desirable • Previous experience working on NUA reports, or on the development of city or national urban reports, is highly desirable • Experience in sustainable urban development in Africa is desirable<br> Languages<br>English &amp; French are the official language for the UN, for this position advanced level in both oral and written English and French are required.<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<p><font dir="auto" ><font dir="auto" >The customer service representative handling inbound calls is responsible for answering incoming customer calls. Their role is to identify customer needs and provide a solution as quickly as possible. Sometimes, they also have to close sales. Reporting to the team leader, their main responsibilities include:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Receive incoming calls from customers</font></font></li><li><font dir="auto" ><font dir="auto" >actively listen to the interlocutors</font></font></li><li><font dir="auto" ><font dir="auto" >Identify their needs, analyze their requests and guide them</font></font></li><li><font dir="auto" ><font dir="auto" >Maintaining the highest quality of customer service</font></font></li><li><font dir="auto" ><font dir="auto" >To ensure the achievement of the project's quantitative and qualitative objectives.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Before taking on the mission, comprehensive training is provided to prepare him for the responsibilities that will be entrusted to him.</font></font></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" ><font dir="auto" >Perfect mastery of the French language, with good fluency in both spoken and written French.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent argumentative skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Business logic.</font></font></li><li><font dir="auto" ><font dir="auto" >Real sense of listening.</font></font></li><li><font dir="auto" ><font dir="auto" >Empathy is all evidence.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Your role: handle incoming and outgoing calls, analyze prospect situations (contract, consumption), and guide them towards the best available energy offer.</p><br><br><ul><li>Receive and make calls to prospects interested in energy offers.</li><li>Convert incoming calls into energy contract sales.</li><li>Identify prospect needs: current contract, consumption, priorities.</li><li>Clearly and patiently present and explain available offers.</li><li>Handle objections and close sales.</li><li>Perform additional sales (complementary services) through cross-selling.</li><li>Follow up on cases and update CRM tools.</li></ul> <br> <br> Required profile : <p>Good spoken French skills (clear speech, dynamic tone).</p><br><br><ul><li>Strong sales drive and a focus on results.</li><li>Comfortable on the phone, both making and receiving calls.</li><li>Dynamic, persistent, and team-oriented.</li><li>Previous experience in telephone sales is a plus.</li></ul> <br><br> </div>

<p><font dir="auto"><font dir="auto">What if your next managerial challenge started here?</font></font></p><p><font dir="auto"><font dir="auto">As part of our development, we are recruiting a </font></font><strong><font dir="auto"><font dir="auto">Team Leader</font></font></strong><font dir="auto"><font dir="auto"> to join our teams!</font></font></p><p><font dir="auto"><font dir="auto">Are you a committed, results-oriented manager passionate about supporting teams?</font></font></p><p><font dir="auto"><font dir="auto">You know :</font></font></p><ul><li><p><font dir="auto"><font dir="auto">To motivate and engage your employees on a daily basis</font></font></p></li><li><p><font dir="auto"><font dir="auto">Managing performance and achieving set objectives</font></font></p></li><li><p><font dir="auto"><font dir="auto">Supporting the skills development of your team</font></font></p></li><li><p><font dir="auto"><font dir="auto">To deploy action plans to guarantee operational excellence</font></font></p></li></ul><p><font dir="auto"><font dir="auto">#LI-RM1</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto"><font dir="auto">Are you ready to take on a new challenge and make a difference? We look forward to receiving your application!</font></font></p>

<p>The customer service representative in technical support has the main mission to collect and then remotely process user requests in difficulty regarding the use of computer hardware. Reporting to the team leader, his mission consists of: Resolving technical exploitation and maintenance problems by processing questions and providing technical solutions according to quality and deadline imperatives. Before taking on the mission, complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Perfect command of the French language, with good oral and written fluency.</li><li>Listening and orientation skills.</li><li>Good diagnostic and analysis capacity.</li><li>Successful training related to the requested technical competence.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Your tasks:</p><br><br><ul><li>Handle incoming and outgoing calls with a sales-focused and personalized approach</li><li>Advise clients and prospects on suitable insurance solutions for their needs</li><li>Present products, their coverage, prices, and subscription terms</li><li>Identify needs and build a suitable sales proposal</li><li>Address objections effectively and persuade prospects</li><li>Contact qualified leads and turn opportunities into contracts</li><li>Support clients until their subscription is finalized</li><li>Meet and exceed sales targets while maintaining quality standards</li></ul> <br> Required profile : <p>We are looking for sales professionals who can thrive in a demanding, performance-driven environment.</p><br><br><ul><li>Excellent French language skills, with fluent, natural, and professional communication</li><li>Over 5 years of experience in telesales or insurance sales, or over 2 years of professional experience in a French-speaking country</li><li>Solid experience in telephone sales and objection handling</li><li>Strong argumentation skills and closing ability</li><li>Good command of computer tools and CRM systems</li><li>Results-oriented with a passion for sales challenges</li><li>Responsive, persistent, and able to handle pressure from targets</li><li>Autonomous, professional, and excellent communication skills</li></ul><p>You will join a premium telesales team where your sales experience will be a valuable asset.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>&nbsp;Your mission as a Telesales Customer Advisor:</strong></u></p><br><br><p>&nbsp;As a Telesales Customer Advisor, you will play a key role in:</p><br><br><p>• Promoting our clients' products and services<br>• Identifying customer needs and proposing suitable solutions.<br>• Negotiating and retaining customers<br>• Turning every interaction into a sales opportunity and building lasting relationships.<br>• Contributing to collective performance<br>• Sharing your ideas and actively participating in the continuous improvement of our processes.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Have perfect mastery of French, both spoken and written<br>• Have excellent communication skills<br>• Are organized, independent, and positive<br>• Master digital tools<br>• Enjoy taking on challenges and are customer satisfaction oriented</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to evaluate your language, technical, and personality skills.<br>2 Phone exchange<br>An initial conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to learn more about your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid Al Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<p><font dir="auto" ><font dir="auto" >Join Intelcia Tech and transform the future of IT with us! Intelcia Tech is a leading player in IT outsourcing and digital transformation. With over 20 years of expertise, we currently operate in 5 strategic areas: Infrastructure, Cloud, Application Solutions, Cybersecurity, Data, and AI. We are looking for a Java &amp; Kubernetes expert to work on the design, development, and evolution of business applications.</font></font></p><p><strong>Missions :</strong></p><ul><li><font dir="auto" ><font dir="auto" >Designing and developing applications with Java, Spring Boot, and Vue.js</font></font></li><li><font dir="auto" ><font dir="auto" >Design and integrate business workflows with Camunda/BPMN.</font></font></li><li><font dir="auto" ><font dir="auto" >Develop and maintain asynchronous exchanges via Apache Kafka.</font></font></li><li><font dir="auto" ><font dir="auto" >Design, optimize and maintain PostgreSQL databases.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the deployment and management of containerized applications on Kubernetes.</font></font></li></ul><p><strong>Technologies:</strong> Java, Spring Boot, Camunda, PostgreSQL, Vue.js, Kafka et Kubernetes</p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" ><font dir="auto" >Master's degree (or engineering degree) in information systems</font></font></li><li><font dir="auto" ><font dir="auto" >Minimum 6 years of experience in a similar position</font></font></li><li><font dir="auto" ><font dir="auto" >Immediate availability.</font></font></li><li><font dir="auto" ><font dir="auto" >Good communication skills to interact with different stakeholders (technical and professional).</font></font></li></ul>

<p><font dir="auto" ><font dir="auto" >Join Intelcia Tech and transform the future of IT with us! Intelcia Tech is a leading player in IT outsourcing and digital transformation. With over 20 years of expertise, we currently operate in 5 strategic areas: Infrastructure, Cloud, Application Solutions, Cybersecurity, Data, and AI.</font></font></p><p><font dir="auto" ><font dir="auto" >We are looking for a Full Stack expert to work on the design, development and evolution of business applications.</font></font></p><p>Missions :</p><ul><li><font dir="auto" ><font dir="auto" >Design and develop backend applications with Java and Spring Boot.</font></font></li><li><font dir="auto" ><font dir="auto" >Design and develop Full Stack applications with Java, Spring Boot, Thymeleaf and Angular.</font></font></li><li><font dir="auto" ><font dir="auto" >Develop and integrate REST APIs and ensure application maintenance.</font></font></li><li><font dir="auto" ><font dir="auto" >Design and implement business workflows with Camunda/BPMN.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in testing, code reviews and continuous improvement of software quality.</font></font></li><li><font dir="auto" ><font dir="auto" >Set up and maintain CI/CD pipelines with GitLab CI.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Expected technical skills:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Java, Spring Boot, Thymeleaf, Camunda, Angular and GitLab CI</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" ><font dir="auto" >Education: Bac + 5 (Master's degree or engineering school) in information systems</font></font></p><p><font dir="auto" ><font dir="auto" >Experience: Minimum 6 years of experience in a similar position</font></font></p><p><font dir="auto" ><font dir="auto" >Immediate availability.</font></font></p><p><font dir="auto" ><font dir="auto" >Good communication skills to interact with different stakeholders (technical and professional).</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Your missions: • Handle technical complaints and incidents by phone and email • Analyze professional clients' requests and quickly identify suitable solutions • Follow up on incidents until resolution and ensure good traceability of exchanges • Respond to commercial inquiries about offered products and services • Inform clients about available offers, features, and solutions • Identify needs and propose personalized solutions, while contributing to business development • Manage exchanges with clients through various channels: calls and emails • Collaborate with internal teams and different departments to ensure efficient resolution of requests • Continuously ensure the satisfaction and loyalty of professional clients</p><br><br> <br> <br> Required profile : <p>Profile Sought • Excellent level of French and English, both spoken and written • Previous experience in customer service, technical support, or B2B customer relations is a plus • Good command of IT tools, CRM, and customer relationship management tools • Excellent communication, listening, and summarizing skills • Ability to analyze a problem and provide a clear and effective solution • Service-oriented, patient, and able to manage various situations • Results-oriented and able to meet set goals • Organized, autonomous, and good at managing priorities • Team spirit and ability to collaborate with different people</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>ARIA IS HIRING 20 B2B REMOTE SALES REPRESENTATIVES!</strong><br>Are you an experienced salesperson?<br>Do you enjoy persuading, negotiating, and taking on challenges?<br>Are you looking for a stable job, a very attractive package, and real opportunities for growth?<br><strong> ARIA Sales is hiring 20 B2B Remote Sales Representatives</strong> to strengthen its teams in Témara!</p><br><br><p><strong>YOUR MISSION</strong><br>Within our sales teams, you will be responsible for:</p><br><br><ul><li>Prospecting and developing a portfolio of B2B clients in France;</li><li>Contacting prospects by phone and identifying their needs;</li><li>Presenting and promoting the offers of our principals;</li><li>Building a tailored pitch and convincing your contacts;</li><li>Negotiating and closing sales opportunities;</li><li>Meeting and exceeding your goals.</li></ul><p><strong>WHAT WE OFFER YOU</strong></p><br><br><ul><li>Permanent contract (CDI)</li><li>Fixed salary: 6,000 to 8,000 DH net</li><li>Monthly uncapped bonuses based on achieved goals</li><li>Social security (CNSS) + health insurance</li><li>Fixed working hours Monday to Friday</li><li>Remote work</li><li>Training and support</li></ul><p><strong>WHY ARIA SALES?</strong><br>At ARIA, we believe in the potential of our employees.</p><br><br><p>Joining ARIA Sales means integrating a dynamic sales environment, benefiting from support, and developing your skills within a group involved in sales, customer relations, and technology.</p><br><br><p><br>Interested? Don't wait! Send us your CV.</p><br><br> <br> Required profile : <p><strong>THE PROFILE WE ARE LOOKING FOR&nbsp;</strong></p><br><br><p><br>We are looking for Remote Sales Representatives who have a passion for challenges and performance:</p><br><br><ul><li>Proven experience in sales, telesales, or contact centers</li><li>Experience in B2B prospecting</li><li>Excellent level of French, both spoken and written (C1 minimum)</li><li>Very good interpersonal and commercial skills</li><li>Mastery of prospecting, argumentation, and negotiation techniques</li><li>Dynamism, perseverance, and a winning spirit</li><li>Strong results orientation</li><li>Professional experience or a background working internationally, especially in France, is a real asset,</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : Assigned to the non-merchant purchasing department, your mission is to negotiate IT purchases while reducing expenses and costs. Ensure that purchases support the company's overall strategy in terms of operational efficiency and sustainability.<br>To do this, your areas of responsibility are:<br>&nbsp;<br><ul><li>Collaborate closely with the IT department to identify their needs and ensure that purchases meet operational requirements.</li><li>Diversify and expand the supplier panel to meet internal needs.</li><li>Launch calls for tender, analyze proposals, and select suppliers based on cost, quality, and deadline criteria.</li><li>Submit "supplier/service provider" proposals to client entities and challenge them on the final choice.</li><li>Participate in drafting contracts in collaboration with the legal department.</li><li>Regularly evaluate supplier performance and analyze internal satisfaction levels.</li><li>Monitor new market practices and trends to remain competitive.</li><li>Ensure that purchases comply with current regulations.</li><li>Propose solutions to improve purchasing processes and increase the department's efficiency.</li></ul> <br> Required profile : <p>With a Master's degree (Bac+5) in Purchasing/Supply Chain, you have over 8 years of proven experience in which you have developed the following skills:</p><br><br><ul><li>Ability to anticipate market trends, assess risks, and make strategic decisions.</li><li>Ability to develop a strategy and manage it from start to finish.</li><li>Negotiation skills.</li><li>Ability to create and maintain strategic partnerships with suppliers.</li></ul><p>Good interpersonal and communication skills, analytical skills are the assets and key success factors for this position.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br> <br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer-satisfaction oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone exchange<br>A first discussion with a member of the recruitment team to discover Concentrix and validate the fit with the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Aid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><strong><u>Dynamic work environment:</u></strong></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Rattaché(e) à la Direction des Ressources Humaines, le/la Chef(fe) de Département Recrutement pilote la stratégie et les opérations de recrutement de masse de l'entreprise.<br> Il/elle est garant(e) de la capacité de l'organisation à pourvoir des volumes importants de postes dans des délais courts, tout en assurant la qualité et l'adéquation des profils recrutés aux besoins opérationnels.<br> Missions principales • Définir et déployer la stratégie de recrutement de masse en cohérence avec les besoins en effectifs de l'entreprise (volumes, délais, saisonnalité) • Piloter et animer une équipe de chargé(e)s / recruteurs de recrutement, en fixant des objectifs individuels et collectifs • Concevoir et optimiser les processus de recrutement volumique : sourcing, présélection, tests, entretiens collectifs, assessment centers, job dating • Développer et diversifier les canaux de sourcing (jobboards, réseaux sociaux, cooptation, écoles, agences d'intérim, forums emploi) • Construire et entretenir un vivier de candidats qualifiés pour anticiper les besoins récurrents • Définir, suivre et analyser les indicateurs de performance du recrutement (délai de recrutement, coût par recrutement, taux de transformation, taux de rétention à 3/6 mois) • Collaborer étroitement avec les managers opérationnels pour anticiper les besoins et affiner les profils recherchés • Sélectionner, négocier et piloter les prestataires externes (cabinets de recrutement, agences d'intérim, plateformes digitales) • Garantir le respect du budget alloué au recrutement et optimiser le coût par recrutement • Assurer une veille active sur les outils et méthodes de recrutement digital (ATS, recrutement programmatique, IA appliquée au sourcing) • Représenter l'entreprise lors d'événements de recrutement (forums, salons, job dating) et contribuer à la marque employeur Formation : Bac+5 en Ressources Humaines, Gestion, Commerce ou équivalent Expérience : Minimum 7 à 10 ans dans le recrutement, avec une expérience significative et avérée en recrutement de masse / volumique, dont au moins 3 ans en management d'équipe Compétences techniques : • Maîtrise des techniques de sourcing digital et des méthodes de recrutement volumique • Bonne connaissance des outils ATS et des solutions de recrutement digital • Maîtrise des méthodes d'évaluation (tests, mises en situation, assessment centers) • Solides compétences en reporting et pilotage d'indicateurs RH • Bonne maîtrise du français et de l'arabe ; l'anglais est un atout Compétences managériales et savoir-être : • Leadership et capacité à fédérer et faire monter en compétence une équipe • Excellentes capacités organisationnelles et gestion des priorités • Réactivité et capacité à gérer la pression liée aux volumes et aux délais serrés • Excellent relationnel et sens de la négociation • Orientation résultats et esprit d'amélioration continue</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the Occupational Doctor, you will contribute to the protection of employees' physical and mental health at their workplace. Your main tasks will be:</p><br><br><p>• Prevention and medical assistance&nbsp;<br>• Management of emergency situations&nbsp;<br>• Medical prevention&nbsp;<br>• Administrative management<br>&nbsp;</p><br><br> <br> Required profile : <p><strong>With a state education (ISPIT) as a versatile Nurse</strong>, you have:</p><br><br><ul><li><strong>Significant experience in Occupational Medicine.</strong></li></ul><p>• Ability to prepare patients</p><br><br><p>• Good medical technical skills</p><br><br><p>• Ability to identify behavioral disorders</p><br><br><p>• Excellent listening and communication skills, and you master the French language</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>As part of strengthening our Training &amp; Development department, we are recruiting a <strong>Training Administration Supervisor</strong>.</p><br><br><p><strong>Main tasks:</strong></p><br><br><ul><li>Supervise all administrative activities related to training.</li><li>Ensure the planning and logistical follow-up of training sessions.</li><li>Guarantee the compliance of administrative files.</li><li>Coordinate with internal and external trainers, as well as with different departments.</li><li>Update training dashboards and performance indicators.</li></ul><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>Bachelor's or Master's degree in Human Resources, Management, or equivalent.</li><li>Rigor, organizational skills, and supervision capacity.</li><li>Good interpersonal skills and team spirit.</li></ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : Position : <p>Assigned to the store management, your role is to ensure the implementation of the HR strategy.</p><br><br> <p>For this, your <strong>areas of responsibility</strong> are:</p><br><br> <ul> <li>Administration &amp; social affairs</li> <li>Training</li> <li>Recruitment</li> <li>Reporting and activity KPIs<br></li> </ul> <br> <br> <br> <br> Required profile : Profile sought :<p>With a Bac+4/5 degree in HR, you have <strong>proven experience of more than 2 years</strong> in which you have developed the following skills:</p><br><br><ul> <li>Ability to ensure legal monitoring regarding the labor code related to social affairs</li> <li>Ability to manage social relations</li> <li>Ability to write professional documents</li> <li>Ability to facilitate the expression of expectations in terms of training and/or recruitment (plan, description, announcements) and to analyze needs (training actions, required profiles)</li> <li>Ability to monitor the performance (reporting) of the activity within its scope and track indicators</li> </ul><br> <br><br> </div>

<div><pSegoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><pSegoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><pSegoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><pSegoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><hrSegoe UI"; font-size: 14px;"><h2Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><pSegoe UI"; font-size: 14px;"><em>Support the integrity and accuracy of accounting records, financial reporting, statutory compliance, treasury activities and internal controls. The role works closely with Finance leadership and contributes to accounting operations, tax compliance, treasury management, reporting, audits and continuous process improvement.</em> </p><hrSegoe UI"; font-size: 14px;"><h2Segoe UI";"><strong>YOUR TASKS :</strong></h2><ulSegoe UI"; font-size: 14px;"><li>Prepare monthly, quarterly and annual closing activities in accordance with accounting standards and company policies. </li><li>Perform balance sheet reconciliations and ensure timely resolution of outstanding items. </li><li>Review accounting entries and maintain the integrity of the general ledger and supporting schedules.</li><li>Support the preparation of management and statutory financial reports.</li><li>Assist in the preparation and submission of VAT and other tax declarations. </li><li>Ensure compliance with local statutory accounting and tax requirements. </li><li>Coordinate and support internal and external audit activities. </li><li>Monitor tax-related reconciliations, provisions and audit requirements. </li><li>Monitor supplier accounting and payment processes and review Accounts Payable aging. </li><li>Ensure compliance with approval workflows and payment procedures. </li><li>Support improvements in Procure-to-Pay controls and accounting processes. </li><li>Prepare daily and weekly cash position reports and support cash forecasting activities. </li><li>Perform bank reconciliations and investigate outstanding reconciling items. </li><li>Coordinate banking documentation and treasury operational requirements. </li><li>Maintain accounting documentation and supporting evidence in line with governance requirements. </li><li>Support Finance projects, system enhancements, automation initiatives and process standardization efforts. </li></ul><h2Segoe UI";"><strong>YOUR PROFILE :</strong></h2><pSegoe UI"; font-size: 14px;">Bachelor's Degree in Accounting, Finance, Audit or a related field. </p><pSegoe UI"; font-size: 14px;">5 to 8 years of progressive experience in Accounting, Finance or Audit. </p><pSegoe UI"; font-size: 14px;">Strong knowledge of IFRS and local statutory accounting requirements. </p><pSegoe UI"; font-size: 14px;">Hands-on experience in month-end closing, balance sheet reconciliations and financial reporting. </p><pSegoe UI"; font-size: 14px;">Experience coordinating statutory audits and tax compliance activities. </p><pSegoe UI"; font-size: 14px;">Good understanding of Accounts Payable, Treasury and internal control processes. </p><pSegoe UI"; font-size: 14px;">Experience with ERP systems, preferably SAP. </p><pSegoe UI"; font-size: 14px;">Experience working with Shared Service Centers (SSC) and cross-functional teams is an advantage. </p><pSegoe UI"; font-size: 14px;">Good command of <strong>French and English</strong>, spoken and written. </p><pSegoe UI"; font-size: 14px;">Experience within a multinational environment, SSC model or audit firm is considered a plus. </p><pSegoe UI"; font-size: 14px;">Professional accounting certifications (CPA, DSCG or equivalent) are an advantage. </p><pSegoe UI"; font-size: 14px;"><strong>Competencies:</strong></p><pSegoe UI"; font-size: 14px;">Analysis: Ability to evaluate financial information, identify discrepancies and provide effective solutions.</p><pSegoe UI"; font-size: 14px;">Planning & Organizing: Effectively manages multiple priorities, deadlines and reporting requirements.</p><pSegoe UI"; font-size: 14px;">Decision Making: Makes sound judgments based on financial data, regulations and business needs.</p><pSegoe UI"; font-size: 14px;">Results Orientation: Focuses on delivering accurate financial reporting and achieving accounting objectives.</p><pSegoe UI"; font-size: 14px;">Attention to Detail: Ensures high levels of accuracy in accounting records, reconciliations and financial statements.</p><pSegoe UI"; font-size: 14px;">Teamwork: Collaborates effectively with Finance, Shared Service Centers, auditors and business stakeholders.</p><pSegoe UI"; font-size: 14px;">Accountability: Takes ownership of assigned responsibilities and ensures compliance with policies and controls.</p><pSegoe UI"; font-size: 14px;">Continuous Improvement: Proactively identifies opportunities to improve processes, controls and operational efficiency.</p></div>

<p>We are looking for a results-driven Lead Generation Specialist to accelerate pipeline growth by converting Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs). This role sits at the intersection of marketing and sales, ensuring high-quality lead engagement and effective qualification within the IT solutions landscape.</p><p>What you will be doing at ARROW:</p><ul><li>Engage with inbound and outbound MQLs through calls, emails, and social outreach to assess interest, needs, and buying intent</li><li>Qualify leads based on defined criteria (budget, authority, need, timeline) and convert them into SQLs for the sales team</li><li>Collaborate closely with marketing to provide feedback on lead quality, campaign performance, and targeting</li><li>Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce, Dynamics)</li><li>Nurture leads through the early stages of the sales funnel to build a strong and consistent pipeline</li><li>Identify upsell and cross-sell opportunities within existing accounts when relevant</li><li>Meet and exceed KPIs related to lead conversion rates, pipeline generation, and activity levels</li><li>Stay informed on IT products, solutions, and market trends to effectively position offerings</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>1 3+ years of experience in lead generation, inside sales, or business development within the IT/Tech industry</li><li>Proven track record of converting MQLs into SQLs or generating qualified pipeline</li><li>Strong understanding of B2B sales cycles, particularly in IT solutions or services</li><li>Excellent communication and interpersonal skills (verbal and written)</li><li>Experience using CRM tools and sales engagement platforms</li><li>Ability to work in a fast-paced, target-driven environment</li></ul>