Call Center Jobs in Morocco
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<p><strong>Inside Sales Representative - Italian Speaker</strong></p><br><p>Millions of people contact Dell Technologies every year for help, advice, and support when they can’t find the answer, they are looking for on Dell.com. These engagements are an opportunity for us to position Dell Technologies in an Extraordinary way. They have a long-lasting impact on how our customers think about Dell, what they tell their friends/colleagues, and whether they decide to choose Dell now, and in the future.</p><br><p>The CCOE team is often responsible for many people’s first human interaction with Dell Technologies. We set the tone for a lifetime relationship. The people we engage with become the change-makers of tomorrow. Their businesses, enabled by our technology, shape the future of our lives. If we get it wrong, our competitors are waiting. </p><br><p>As a Customer Center of Excellence Agent, we will expect you to deliver ‘Extraordinary Experiences’ to our customers.</p><br><p>Join us as an Inside Sales Representative on our Inside Sales team in Casablanca to do the best work of your career and make a profound social impact. </p><br><p><strong>You will: </strong></p><br><ul><li>Achieve and exceed the targets (SCP, Units, Revenue, Margin, Close Rate……TRU) and KPIs defined by the CCOE organization</li><li>Deliver ‘Extraordinary Experiences’ to our customers</li><li>Engage with our Customers when they choose to contact us via Phone, Chat, or Social media platforms (e.g. WhatsApp)</li><li>Satisfy each customer’s needs using our proven approach. Customer needs will vary. CCOE Agents are expected to deliver extraordinary experiences</li><li><p>CCOE Agents are expected to be the embodiment of Dell Technologies’ Culture code</p><br></li></ul><p>Take the first step towards your dream career</p><br><p> Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:</p><br><p><strong> Essential Requirements</strong></p><br><ul><li>Fluent communication skills in Italian, written and spoken, English is a plus</li><li> Sales experience is highly required</li><li>Good understanding of computer technology</li><li>Research skills, curiosity about business components, and good problem-solving skills</li><li>Knowledge of applicable technology, products, and services & ability to identify how these products and services align with customer/partner needs</li></ul><p><strong>Who we are</strong></p><br><p>We believe that each of us has the power to make an impact. That’s why we put our team members at the center of everything we do. If you’re looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we’re looking for you.<br>Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.</p><br><p><br>Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here.</p><br><br> </div>
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Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p>The Rabat International University Hospital (HUIR) is looking for a qualified and motivated <strong>Senior Network Engineer (M/F)</strong> to join our team. They will be responsible for the design, deployment, operation, and evolution of the institution's network infrastructures. They will ensure the availability, performance, security, and resilience of network architectures in line with business needs and the organization's strategic directions.</p><br><br><p><strong>Network Design and Architecture</strong></p><br><br><ul><li>Design and evolve LAN, WAN, WLAN, and Datacenter network architectures.</li><li>Define technical standards and best practices for operation.</li><li>Participate in digital transformation and infrastructure modernization projects.</li><li>Carry out technical studies and network architecture diagrams.</li></ul><p><strong>Administration and Operation</strong></p><br><br><ul><li>Manage network equipment (switches, routers, Wi-Fi controllers, firewalls, load balancers).</li><li>Ensure network availability and performance.</li><li>Supervise and optimize communication infrastructures.</li><li>Handle complex Level 2 and 3 incident management.</li></ul><p><strong>Cisco Networks and SD-Fabric</strong></p><br><br><ul><li>Design, deploy, and administer Cisco Enterprise environments.</li><li>Implement and operate infrastructures based on Cisco SD-Access (SD-Fabric).</li><li>Administer Cisco DNA Center solutions and network segmentation architectures.</li><li>Ensure automation and orchestration of network services.</li></ul><p><strong>Network Security</strong></p><br><br><ul><li>Implement network security policies.</li><li>Administer access control and segmentation solutions.</li><li>Participate in security audits and vulnerability management.</li><li>Design highly available and secure architectures.</li></ul><p><strong>Documentation and Governance</strong></p><br><br><ul><li>Write and maintain technical documentation.</li><li>Develop operational and service continuity procedures.</li><li>Participate in defining specifications and evaluating technical solutions.</li><li>Ensure knowledge transfer to technical teams.</li></ul> <br> Required profile : <ul><li>Proficiency in TCP/IP, OSPF, BGP, VRRP, HSRP, STP, and QoS protocols.</li><li>Excellent knowledge of LAN, WAN, WLAN, and Datacenter architectures.</li><li>Proficiency in high availability and network redundancy technologies.</li><li>Excellent command of Cisco Catalyst and Nexus equipment.</li><li>Proven expertise in Cisco SD-Access (SD-Fabric).</li><li>Good command of Cisco DNA Center.</li><li>Management of Cisco Wireless Controllers (WLC) and wireless infrastructures.</li><li>Proficiency in Firewall solutions (Palo Alto, Fortinet, Cisco, or equivalent).</li><li>NAC, network segmentation, SSL/IPSec VPN.</li><li>Good knowledge of cybersecurity applied to network infrastructures.</li><li>Knowledge of Linux and Windows Server environments.</li><li>Monitoring tools: PRTG, Centreon, Zabbix, SolarWinds, or equivalents.</li><li>Network automation (Python, Ansible, REST API) is a plus.</li><li>State Engineering degree in Networks and Telecommunications, Computer Science, or equivalent (Master's degree - Bac+5).</li><li>Minimum 7 years of experience in enterprise network administration and architecture.</li><li>Significant experience in designing and operating complex Cisco infrastructures.</li><li>Participation in Cisco SD-Access / SD-Fabric deployment projects.</li><li>Cisco CCNP Enterprise certification (mandatory or highly desirable).</li><li>Network security certifications are a plus.</li><li>Strong analytical and problem-solving skills.</li><li>Initiative and autonomy.</li><li>Rigor and organizational skills.</li><li>Excellent writing and communication skills.</li><li>Ability to work in a team and manage cross-functional projects.</li></ul> <br><br> </div>
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<span></span><p><b><span>Consultant RPA / UiPath / Automation Anywhere : GEC recrute !</span></b><br></p><br><p><span>Vous avez plusieurs années d’expérience en </span><b><span>RPA</span></b><span> et vous avez envie d’aller plus loin que le développement de bots ?</span><br></p><br><p><b><span>RPA + AI + Intelligent Automation + Conseil</span></b><br></p><br><p><span>GEC renforce son équipe et recherche un(e) </span><b><span>Consultant(e) Senior Automation – RPA & AI</span></b><span> pour participer à des projets d’automatisation à forte valeur ajoutée et contribuer au développement de notre </span><b><span>Centre d’Excellence Intelligent Automation</span></b><span>.</span><br></p><br><b><span>4+ ans d’expérience en RPA / Intelligent Automation</span></b><br><br><span>Expertise </span><b><span>UiPath ou Automation Anywhere</span></b><br><br><span>Conception et développement d’automatisations complexes, robustes et évolutives</span><br><br><span>Bon niveau en </span><b><span>APIs, développement et architectures applicatives</span></b><br><br><span>Expérience ou forte appétence </span><b><span>AI / GenAI / LLM / NLP / IDP</span></b><br><br><span>Capacité à comprendre et challenger les processus métiers</span><br><br><span>Culture </span><b><span>ROI / création de valeur / amélioration continue</span></b><br><br><span>Capacité à intervenir auprès de clients grands comptes</span><br><br><span>Une expérience en </span><b><span>Tech Lead, mentoring, avant-vente ou accompagnement de profils juniors</span></b><span> est un vrai plus</span><br><br><p><span>Nous ne cherchons pas uniquement un développeur RPA.</span><br></p><br><p><span>Nous cherchons quelqu’un qui veut participer à la prochaine étape de l’automatisation : </span><b><span>combiner RPA, IA et expertise métier pour construire des solutions d’Intelligent Automation de bout en bout.</span></b><br></p><br><p><span>Vous êtes </span><b><span>Senior RPA Developer, RPA Consultant, UiPath Developer, Automation Anywhere Developer, RPA Tech Lead ou Intelligent Automation Consultant</span></b><span> ?</span><br></p><br><br> </div>
<p>The call reception commercial advisor is responsible for answering incoming customer calls by phone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team manager, their main missions consist of: Receiving incoming customer calls Actively listening to the callers Identifying their needs, analyzing their requests and directing them Maintaining the highest quality of customer service Ensuring the achievement of the project's quantitative and qualitative objectives. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect mastery of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial acumen. Real listening skills. Unwavering empathy.</p>
<p>The inbound call handler is responsible for answering incoming customer calls by telephone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team manager, their main missions consist of: Receiving incoming customer calls Actively listening to callers Identifying their needs, analyzing their requests and directing them Maintaining the highest quality of customer service Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial acumen. Real listening skills. Unwavering empathy.</p>
<p>The incoming call representative is responsible for answering incoming customer calls by phone. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team manager, their main missions consist of: Receiving incoming customer calls. Actively listening to callers. Identifying their needs, analyzing their requests, and directing them. Maintaining the highest quality of customer service. Ensuring the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>
<p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer & Customer Commitment</li><li>Makes Good Decision</li><li>PEOPLE Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow & Develop</li><li>Contribute Special Expertise</li></ul>
<p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><p>Aspen Competencies:</p><ul><li>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</li><li>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow & Develop Contribute Special Expertise</li></ul>
<p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</li><li>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow & Develop Contribute Special Expertise</li></ul>
<p>The inbound call handler is responsible for responding by phone to incoming customer calls. Their role is to identify their needs and provide a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team leader, their main missions consist of: Receiving incoming customer calls Actively listening to the interlocutors Identifying their needs, analyzing their requests and directing them Maintaining the highest quality of customer service Guaranteeing the achievement of the quantitative and qualitative objectives of the project. Before taking charge of the mission, a complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy. Experience in telemarketing is desirable (Inbound calls)</p>
<p><b>ROLE PURPOSE:</b></p> <p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p> <p><b>RESPONSIBILITIES:</b></p> <ul> <li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li> <li>Conducting AVAs & promotional activities</li> <li>Achieve sales budget in the designated territory.</li> <li>Build sustainable positive relationships with target HCPs and different stakeholders.</li> <li>Maintain an updated customer database</li> <li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li> <li>Monitoring competitors, staying informed about competitors activities in a defined area.</li> <li>Organising appointments and meetings with community- and hospital-based healthcare staff</li> <li>Introduce ASPEN products in the hospital tender nomenclature</li> <li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li> <li>Undertaking relevant field research</li> <li>Meeting both the business and scientific needs of healthcare professionals</li> <li>Maintaining detailed records</li> <li>Attending and organising trade exhibitions, conferences and meetings</li> <li>Managing budgets and reviewing sales performance</li> <li>Writing reports and other documents</li> </ul> <p></p> <p><b>What we look for in candidates</b></p> <p></p> <p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p> Requirements <p><b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b></p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p><b>TECHNICAL SKILLS:</b></p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p><b>KEY ATTRIBUTES:</b></p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p><b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b></p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p><b>TECHNICAL SKILLS:</b></p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p><b>KEY ATTRIBUTES:</b></p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p><b>ASPEN COMPETENCIES:</b></p> <p>BUSINESS</p> <ul> <li>Foster Consumer & Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow & Develop</li> <li>Contribute Special Expertise</li> </ul>
<p> <b>ROLE PURPOSE:</b> </p> <p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p> <p> <b>RESPONSIBILITIES:</b> </p> <ul> <li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li> <li>Conducting AVAs & promotional activities</li> <li>Achieve sales budget in the designated territory.</li> <li>Build sustainable positive relationships with target HCPs and different stakeholders.</li> <li>Maintain an updated customer database</li> <li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li> <li>Monitoring competitors, staying informed about competitors activities in a defined area.</li> <li>Organising appointments and meetings with community- and hospital-based healthcare staff</li> <li>Introduce ASPEN products in the hospital tender nomenclature</li> <li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li> <li>Undertaking relevant field research</li> <li>Meeting both the business and scientific needs of healthcare professionals</li> <li>Maintaining detailed records</li> <li>Attending and organising trade exhibitions, conferences and meetings</li> <li>Managing budgets and reviewing sales performance</li> <li>Writing reports and other documents</li> </ul> <p> </p> <p> <b>What we look for in candidates</b> </p> <p> </p> <p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p> Requirements <p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p><br></p><p><strong>Desired Candidate Profile</strong></p><p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer & Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow & Develop</li> <li>Contribute Special Expertise</li> </ul>
<p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><strong>Desired Candidate Profile</strong></p><p>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</p><p>Three (0-3) years as Medical Representative, Key Account Manager or Similar</p><p>One (1) year - preferably in Pharmaceuticals</p><p>MS Office - Working knowledge</p><p>CRM / Call Report - Working knowledge</p><p>Market Knowledge</p><p>Flexibility and tolerance for ambiguity</p><p>Technical /Professional skills</p><p>Consumer relevancy</p><p>Capacity for and resistance to stress</p><p>Industry knowledge</p><p>Problem solving</p><p>Active listening</p><p>Curiosity/learning agility</p><p>Information seeking</p><p>Informal communication skills</p><p>BUSINESS Foster Consumer & Customer Commitment Makes Good Decision</p><p>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</p><p>SELF Continuously Grow & Develop Contribute Special Expertise</p>
<p><b><br></b></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Your tasks</b></font></font><p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage Quality & Training activities while ensuring compliance with standards and customer requirements.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate actions with operational teams to ensure the effectiveness of deployed systems.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor and analyze performance indicators, identify areas for improvement and ensure follow-up on action plans.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate training plans according to operational needs and skills development objectives.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure follow-up on audits, quality controls and corrective actions.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">prepare reports and present the results and recommendations to the relevant stakeholders.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>The search profile</b></font></font></p><p> </p> <p></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in Quality and Training in a customer relationship center, with experience in the banking sector or in banking project management.</font></font></strong> </p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluent English required</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , both spoken and written.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Academic background: Minimum Bac+2.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of performance indicators, management tools and continuous improvement processes.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership, analytical skills, rigor and results orientation.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication skills and ability to unite teams around common goals.</font></font></p>
<p>Contract Management - Process and document client contracts from start to finish - Communicate with business customers by email, phone, and video call - Coordinate client onboarding with internal teams (After-Sales, Supply Chain, Finance, Transport) Account Setup & Data Quality - Create and maintain customer accounts in the client database - Keep data accurate, consistent, and complete - Run regular database cleanups and quality checks Business & Administrative Support - Support sales and client acquisition activities - Work closely with cross-functional teams - Help improve processes and day-to-day efficiency</p><p><strong>Desired Candidate Profile</strong></p><p>Fluent [French and English C1 level] - Experience in B2B sales support, B2B customer service, operations, or a similar role - A strong eye for detail and accuracy when handling data - Comfort working across multiple systems and coordinating with different departments - Curiosity, agility, and a solutions-oriented mindset - A genuine passion for premium customer experience</p>
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Job : <p>As part of strengthening its teams, our client is looking for a Finance CSP Manager (M/F).</p><br><br><p>Main tasks</p><br><br><p>Reporting to the Financial Department, you will have the following main responsibilities:</p><br><br><ul><li>Supervise and coordinate general, auxiliary, and analytical accounting operations;</li><li>Manage monthly accounting closings and ensure deadlines are met;</li><li>Supervise cut-off operations, provisions, accrued expenses, and accrued income;</li><li>Ensure monitoring of accounts receivable and fixed asset accounting;</li><li>Supervise intercompany reconciliations, account analysis, and reconciliation;</li><li>Prepare and control tax declarations, especially VAT and withholding taxes;</li><li>Ensure the compliance of accounting and tax operations with current regulations;</li><li>Supervise the processing of invoices with errors or discrepancies;</li><li>Manage relationships with clients, banks, auditors, and statutory auditors;</li><li>Lead, support, and develop the accounting team;</li><li>Optimize accounting and closing processes, particularly on SAP;</li><li>Participate in projects for SAP process evolution, deployment, and harmonization;</li><li>Identify and implement actions for improvement and automation of processes;</li><li>Develop and track performance dashboards and indicators for the activity.</li></ul> <br> Required profile : <ul><li>Master's degree (Bac+5) in Finance, Accounting, Management, or equivalent;</li><li>Minimum of 8 years of experience in a similar role;</li><li>Strong command of general, accounts payable, and accounts receivable accounting;</li><li>Good command of accounting closing processes and taxation;</li><li>Proven experience in team management;</li><li>Good command of SAP and Microsoft Office, especially Excel;</li><li>Experience in a CSP / Shared Services Center is a real asset;</li><li>Excellent analytical, organizational, and communication skills;</li><li>Rigor, autonomy, leadership, and ability to work under pressure;</li><li>Service-oriented and comfortable in managing client and supplier relationships.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.<br> Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a driven, confident, and results-oriented Sales Development Representative who is fluent in both Arabic and English to join a fast-paced B2B sales environment.<br> This is a high-volume outbound sales role for someone who is comfortable prospecting, generating leads, speaking with business decision-makers, and consistently making 80–100 outbound calls per day.<br> The ideal candidate has hands-on B2B sales and lead generation experience, excellent communication skills, and the resilience to thrive in a target-driven environment.<br> Key Responsibilities Make 80–100 outbound calls per day to prospective B2B customers.<br> Research, identify, and qualify potential business prospects and decision-makers.<br> Generate new leads through proactive outbound prospecting and cold calling.<br> Engage prospects confidently in both Arabic and English .<br> Understand prospects' business needs and identify potential sales opportunities.<br> Qualify leads based on established criteria and progress suitable prospects through the sales pipeline.<br> Schedule qualified meetings and demos for the wider sales team.<br> Maintain accurate prospect information, activities, and follow-ups within the CRM.<br> Consistently work toward individual and team KPIs, including call volume, qualified opportunities, and meetings booked.<br> Follow up persistently and professionally with prospects across multiple touchpoints.<br> Collaborate with sales leadership to continuously improve outreach strategies, messaging, and conversion rates.<br> Fully remote role with flexible working hours Work with high-growth international companies Clear career progression to Account Executive and beyond Performance-based bonuses and incentives Direct hire with global clients (not outsourced) Ongoing training, mentorship, and sales development support Fluent Arabic speaker – essential.<br> Fluent spoken and written English – essential.<br> Previous B2B sales experience is required.<br> Proven experience in lead generation, outbound prospecting, or cold calling.<br> Comfortable completing 80–100 outbound calls daily.<br> Strong telephone communication and objection-handling skills.<br> Confident engaging with business owners, managers, executives, and other decision-makers.<br> Experience using a CRM and maintaining accurate sales activity records.<br> Strong organizational and follow-up skills.<br> Resilient, self-motivated, competitive, and comfortable working toward ambitious sales targets.<br> Reliable internet connection and a professional remote working environment.<br></span> </div>
<p><b>ROLE PURPOSE:</b> </p> <p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p> <p><b><br></b></p><p> <b>RESPONSIBILITIES:</b> </p> <ul> <li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li> <li>Conducting AVAs & promotional activities</li> <li>Achieve sales budget in the designated territory.</li> <li>Build sustainable positive relationships with target HCPs and different stakeholders.</li> <li>Maintain an updated customer database</li> <li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li> <li>Monitoring competitors, staying informed about competitors activities in a defined area.</li> <li>Organising appointments and meetings with community- and hospital-based healthcare staff</li> <li>Introduce ASPEN products in the hospital tender nomenclature</li> <li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li> <li>Undertaking relevant field research</li> <li>Meeting both the business and scientific needs of healthcare professionals</li> <li>Maintaining detailed records</li> <li>Attending and organising trade exhibitions, conferences and meetings</li> <li>Managing budgets and reviewing sales performance</li> <li>Writing reports and other documents</li> </ul> <p> </p> <p><b>What we look for in candidates</b> </p> <p> </p> <p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p> Requirements <p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer & Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/ Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow & Develop</li> <li>Contribute Special Expertise</li> </ul> Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat <br><p><strong>Desired Candidate Profile</strong></p><p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer & Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/ Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow & Develop</li> <li>Contribute Special Expertise</li> </ul>
<p> <b>ROLE PURPOSE:</b> </p> <p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p> <p> <b>RESPONSIBILITIES:</b> </p> <ul> <li>Represent Aspen by achieving daily targeted calls to physicians and pharmacists.</li> <li>Conducting AVAs & promotional activities</li> <li>Achieve sales budget in the designated territory.</li> <li>Build sustainable positive relationships with target HCPs and different stakeholders.</li> <li>Maintain an updated customer database</li> <li>Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals.</li> <li>Monitoring competitors, staying informed about competitors activities in a defined area.</li> <li>Organising appointments and meetings with community- and hospital-based healthcare staff</li> <li>Introduce ASPEN products in the hospital tender nomenclature</li> <li>Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists</li> <li>Undertaking relevant field research</li> <li>Meeting both the business and scientific needs of healthcare professionals</li> <li>Maintaining detailed records</li> <li>Attending and organising trade exhibitions, conferences and meetings</li> <li>Managing budgets and reviewing sales performance</li> <li>Writing reports and other documents</li> </ul> <p> </p> <p> <b>What we look for in candidates</b> </p> <p> </p> <p>At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p> Requirements <p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer & Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow & Develop</li> <li>Contribute Special Expertise</li> </ul> Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat <br><p><strong>Desired Candidate Profile</strong></p><p> <b>EDUCATION QUALIFICATIONS AND EXPERIENCE:</b> </p> <ul> <li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li> <li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li> <li>One (1) year - preferably in Pharmaceuticals</li> </ul> <p> <b>TECHNICAL SKILLS:</b> </p> <ul> <li>MS Office - Working knowledge</li> <li>CRM / Call Report - Working knowledge</li> </ul> <p> <b>KEY ATTRIBUTES:</b> </p> <ul> <li>Market Knowledge</li> <li>Flexibility and tolerance for ambiguity</li> <li>Technical /Professional skills</li> <li>Consumer relevancy</li> <li>Capacity for and resistance to stress</li> <li>Industry knowledge</li> <li>Problem solving</li> <li>Active listening</li> <li>Curiosity/learning agility</li> <li>Information seeking</li> <li>Informal communication skills</li> </ul> <p> <b>ASPEN COMPETENCIES:</b> </p> <p>BUSINESS</p> <ul> <li>Foster Consumer & Customer Commitment</li> <li>Makes Good Decision</li> </ul> <p>PEOPLE</p> <ul> <li>Communicate Effectively</li> <li>Dealing with ambiguity/Embrace change</li> </ul> <p>SELF</p> <ul> <li>Continuously Grow & Develop</li> <li>Contribute Special Expertise</li> </ul>
<p>ROLE PURPOSE: Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p>RESPONSIBILITIES: Represent Aspen by achieving daily targeted calls to physicians and pharmacists. Conducting AVAs & promotional activities Achieve sales budget in the designated territory. Build sustainable positive relationships with target HCPs and different stakeholders. Maintain an updated customer database Keeping up to date with the latest clinical data in the related therapy area, presenting and discussing this data with health professionals. Monitoring competitors, staying informed about competitors activities in a defined area. Organising appointments and meetings with community- and hospital-based healthcare staff Introduce ASPEN products in the hospital tender nomenclature Demonstrating or presenting products to healthcare staff, including doctors, nurses and pharmacists Undertaking relevant field research Meeting both the business and scientific needs of healthcare professionals Maintaining detailed records Attending and organising trade exhibitions, conferences and meetings Managing budgets and reviewing sales performance Writing reports and other documents</p><p>What we look for in candidates At Aspen, our culture is built on core values that drive our success and foster a supportive, innovative environment. We value Teamwork, where diverse perspectives and skills come together to enhance creativity and problem-solving. Innovation is at our core, as we continually seek better ways to achieve our goals and remain at the forefront of our industry. We demonstrate Commitment by exceeding expectations and building long-term relationships, while always striving for Excellence in everything we do. Our foundation of Integrity ensures that honesty, ethical behavior, and accountability guide our decisions. By proceeding with this job application, we understand that you share these values, and we look forward to reviewing your application and engaging with you further.</p><p>Requirements EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise Work Level Mid-Level Job Type Permanent Salary Market Related EE Position No Location Rabat</p><p><strong>Desired Candidate Profile</strong></p><h3>Requirements</h3><p>EDUCATION QUALIFICATIONS AND EXPERIENCE: Master's in Pharmacy or/and Scientific Background (Not Mandatory) Three (0-3) years as Medical Representative, Key Account Manager or Similar One (1) year - preferably in Pharmaceuticals TECHNICAL SKILLS: MS Office - Working knowledge CRM / Call Report - Working knowledge KEY ATTRIBUTES: Market Knowledge Flexibility and tolerance for ambiguity Technical /Professional skills Consumer relevancy Capacity for and resistance to stress Industry knowledge Problem solving Active listening Curiosity/learning agility Information seeking Informal communication skills ASPEN COMPETENCIES: BUSINESS Foster Consumer & Customer Commitment Makes Good Decision PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change SELF Continuously Grow & Develop Contribute Special Expertise</p>
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