Collection Specialist Jobs - Rabat Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company in the <strong>Real Estate</strong> sector as a <strong>Debt Collection Manager</strong>. Based in <strong>Casablanca</strong>, you will play a key role in managing and optimizing collections, contributing to the financial health of our organization.</p><br><br><p>Your main mission will be to <strong>manage the debt collection activity</strong> to minimize unpaid debts and ensure the company's cash flow. You will ensure strict adherence to procedures and continuous improvement of the department's performance.</p><br><br><p>Your responsibilities will include supervising and leading the collection team, setting up and monitoring performance indicators, and managing complex disputes. You will also work closely with the sales and legal departments to define and adjust collection strategies. Analyzing customer risks and proposing appropriate solutions to secure payments will be an integral part of your daily work.</p><br><br><ul><li>Define and monitor the collection policy.</li><li>Analyze the aging balance and identify at-risk debts.</li><li>Implement friendly and legal recovery actions.</li><li>Negotiate payment plans with debtor clients.</li><li>Produce regular reports on the evolution of collections and unpaid debts.</li></ul> <br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree (or higher)</strong> is required. <strong>Significant experience of 5 to 10 years</strong> in a similar role, <strong>ideally in the real estate sector</strong>, is essential for success in this position.</p><br><br><p>This role requires excellent command of collection techniques, a solid understanding of financial and legal issues, as well as strong analytical and negotiation skills. You also possess proven management skills to unite and motivate a team.</p><br><br><ul><li>Impeccable rigor and organization.</li><li>Good interpersonal skills and a strong sense of diplomacy.</li><li>Proficiency in computer tools and management software.</li><li>Ability to work under pressure and manage priorities.</li></ul><p>If you are ready to take on this exciting challenge and your profile matches these requirements, don't wait any longer and apply now!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join our dynamic team in the <b>Medical Equipment</b> sector in <b>Rabat</b> as an <b>Experienced Field Collection Agent</b>. This is a unique opportunity to play a key role in the company's financial management and ensure effective debt collection.</p><br><br><p>Your main mission will be to optimize customer debt collection, minimize outstanding payments, and maintain strong professional relationships with our clientele while ensuring customer satisfaction.</p><br><br><p>Your responsibilities will include planning and executing field visits for debt collection, negotiating payment plans with debtor clients, rigorous follow-up of collection files, and producing detailed reports on the progress of actions taken.</p><br><br><p>You will also be responsible for:</p><br><br><ul><li>Identify the causes of late payments and propose suitable solutions.</li><li>Visit clients to ensure effective collection.&nbsp;</li><li>Handle potential disputes proactively and diplomatically.</li><li>Collaborate closely with the accounting and sales departments for strategy alignment.</li><li>Represent the company to clients during payment deadlines.</li></ul> <br> Required profile : <p>A <b>Bachelor's degree (Bac+3)</b> is required, ideally in <b>Sales Administration / After-Sales Service</b> or management, commerce.</p><br><br><p>Confirmed experience of <b>3 to 5 years</b> in a similar role, preferably in the medical equipment sector, is essential to succeed in this position.</p><br><br><p>To excel in this role, you have excellent interpersonal skills, strong negotiation abilities, and a high aptitude for persuasion. Your rigor, autonomy, and organizational skills will be major assets.</p><br><br><p>The following skills are also expected:</p><br><br><ul><li>Mastery of amicable debt collection techniques.</li><li>Ability to analyze complex financial situations.</li><li>Excellent written and oral communication skills.</li><li>Proficiency in standard computer tools (Office Suite).</li><li>Valid driver's license.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are recruiting for a highly reputable company, a Debt Collection Manager (M/F).</p><br><br><p>Main responsibilities:</p><br><br><p>• Manage the team and monitor productivity</p><br><br><p>• Ensure team leadership and coordination</p><br><br><p>• Develop team schedules and ensure their execution</p><br><br><p>• Analyze productivity data and develop necessary action plans</p><br><br><p>• Ensure adequate response to requests from clients and other entities</p><br><br><p>• Comply with case processing quality standards</p><br><br><p>• Provide technical product training in collaboration with business experts</p><br><br><p>• Coordinate with the manager of other departments</p><br><br><p>• Report on activity</p><br><br> <br> <br> Required profile : <p>• Bachelor's degree (4/5 years) in Economics or Law</p><br><br><p>• 3 years of experience in Debt Collection in a similar role</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>M-automotiv</strong> relies on a <strong>cooperation-driven culture</strong>, where trust, teamwork and employee well-being shape everyday work practices. The company promotes a close management approach focused on guidance, empowerment and strong human relationships. This collaborative foundation is supported by a <strong>strong competitive mindset</strong>, emphasizing performance and results. Innovation and organizational aspects, while more moderate, contribute to agility, structure and operational efficiency. </p><br><br> <br> Job : <p>Purpose of the role:</p><br><br><p>• Support the APV back office and oversee the debt collection process for M-AUTOMOTIV and its subsidiaries, from invoicing to account reconciliation.<br>• Ensure accounts are maintained and updated in close collaboration with customer accounting.<br>• Contribute to better APV debt collection.</p><br><br><p>General tasks:</p><br><br><p>• Assist the Administrative, Debt Collection &amp; Risk Manager in overseeing APV debt collection activities.<br>• Supervise the debt collection process for APV invoices and follow up on necessary payments from insurance companies, leasing companies, and spare parts suppliers, etc.<br>• Intervene in cases of payment delays or financing issues.<br>• Prevent risks related to incidents that could impact the smooth running of the debt collection process.<br>• Regularly analyze customer accounts (Insurance, Leasing, and Spare Parts customers) ensuring that payments are recorded and reconciled.<br>• Manage and track the successful resolution of unpaid invoices in collaboration with the treasury and legal departments.<br>• Review and approve administrative files for opening workshop &amp; spare parts accounts.<br>• Maintain the Accounts Receivable reporting and participate in debt collection committees according to the defined frequency.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>Higher education in Finance, Accounting, Management, or equivalent.<br>Minimum of 3 to 5 years of experience in debt collection, customer accounting, or sales administration, ideally in the automotive sector or an environment with a high volume of invoicing.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability. </p><br><br> <br> Job : <ul><li>Follow up on customer accounts and receivables.</li><li>Contact customers by phone and email to ensure collection of unpaid invoices.</li><li>Track payment promises and update customer files.</li><li>Prepare collection reports and track performance indicators (DSO, collection rate, etc.).</li><li>Design and update dashboards and tracking reports.</li></ul> <br> Required profile : <ul><li>Bachelor's degree to Master's degree in Finance, Accounting, Management, Data Management, or equivalent field.</li><li>First experience in debt collection.</li><li>Excellent command of English, both spoken and written (mandatory).</li><li>Very good command of Excel (Pivot tables, X/VLOOKUP, advanced formulas).</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Econocom Morocco</strong> operates within a culture primarily focused on <strong>collaboration</strong>, placing people, trust and quality relationships at the core of its operations. A close management approach encourages guidance, empowerment and skills development within cohesive teams. This dynamic is reinforced by a <strong>competitive dimension</strong>, supporting ambition, performance and results orientation. It is also grounded in a structured <strong>organizational culture</strong> ensuring process rigor and reliability, while integrating an <strong>innovation component</strong> that promotes adaptability and initiative. </p><br><br> <br> Job : <p>Join a leading company in the IT sector and contribute to its success as a Service Delivery Manager. Based in <strong>Technopolis Sala Al Jadida</strong>, you will play a central role in the operational excellence of our services.</p><br><br><p>As part of strengthening our teams, we are looking for a Service Delivery Manager to lead the Run activities for a strategic account. This cross-functional role ensures the coordination and performance of all operated services (Service Desk, Infrastructure, Active Directory, Security, Monitoring, and Microsoft 365), while guaranteeing customer satisfaction, adherence to service commitments, and continuous improvement.<br>Responsibilities</p><br><br><p>The main missions of the Service Delivery Manager are:</p><br><br><p><strong>Cross-functional Service Management</strong></p><br><br><ul><li>Ensure the operational management and coordination of the different service towers.</li><li>Guarantee the consistency and overall performance of operations across the entire scope.</li></ul><p><strong>Performance Monitoring</strong></p><br><br><ul><li>Manage KPIs, SLAs, and associated action plans.</li><li>Analyze trends, identify risks, and implement necessary corrective actions.</li></ul><p><strong>Operational Governance Facilitation</strong></p><br><br><ul><li>Organize and lead operational committees with the client and internal stakeholders.</li><li>Ensure consolidated reporting on performance, risks, and improvement plans.</li></ul><p><strong>Major Incident and Escalation Management</strong></p><br><br><ul><li>Coordinate the resolution of critical incidents and complex situations.</li><li>Ensure proactive and transparent communication with the client.</li></ul><p><strong>Team Coordination</strong></p><br><br><ul><li>Ensure alignment between different technical and functional teams.</li><li>Facilitate collaboration between different service areas to ensure optimal service quality.</li></ul><p><strong>Continuous Improvement</strong></p><br><br><ul><li>Identify and manage initiatives for service optimization, automation, and transformation.</li><li>Contribute to improving the user experience and process evolution.<br>&nbsp;</li></ul> <br> <br> Required profile : <p>With proven experience of <strong>5 to 10 years</strong> in similar roles, you have developed recognized expertise in IT service management. You know how to navigate complex, client-oriented environments.</p><br><br><p>To succeed in this position, it is essential to have excellent <strong>leadership skills</strong>, a sharp <strong>analytical capacity</strong>, and a strong customer focus. Proficiency in project management methodologies and ITIL is also a major asset. <strong>Risk management</strong> and the ability to solve complex problems will also be valuable.</p><br><br><ul><li>Proven experience in managing complex, multi-domain managed services.</li><li>Good command of ITIL processes and Service Management practices.</li><li>Experience in managing multiple service towers and critical production environments.</li><li>Excellent interpersonal skills and ability to interact with stakeholders at operational and decision-making levels.</li><li>Recognized leadership, cross-functional coordination skills, and strong results orientation.</li><li>Service-oriented, analytical mind, and ability to manage demanding environments.</li><li>Excellent communication and client relationship skills, with the ability to interact effectively with stakeholders at all levels.</li><li>Perfect command of French and English (spoken and written)<br>&nbsp;</li></ul><p>If you see yourself in this description and wish to take on this new challenge, do not hesitate to apply and join our dynamic teams.</p><br><br> <br><br> </div>