Dermatologist Jobs in Morocco
1034 Jobs Found
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Job : <p>Reporting to the Health Center, the General Practitioner of the Mohammed VI Excellence High School in Benguerir is responsible for the medical follow-up, prevention, and health promotion of students and staff, ensuring the quality of care and compliance with medical and regulatory protocols.</p><br><br><p>• Provide medical consultations for students and staff, establish diagnoses, and prescribe appropriate treatments.<br>• Implement and monitor prevention and health promotion actions: vaccinations, screenings, awareness campaigns, etc.<br>• Manage and update medical records, ensuring confidentiality and compliance with current standards.<br>• Advise students, staff, and management on general health matters.<br>• Collaborate with the teaching department for the follow-up of sick leave, medical restrictions, and the conditions for students' return to school.<br>• Ensure compliance with hygiene and safety rules and best practices within the Health Center.<br>• Supervise medical evacuations and refer students to approved clinics or appropriate specialists.<br>• Organize awareness activities on topics relevant to adolescents (mental health, lifestyle, risk prevention, etc.).<br>• Participate in managing medical emergencies and coordinate necessary care with health partners.<br>• Contribute to the writing, updating, and implementation of internal medical protocols.<br>• Maintain continuous health monitoring and stay informed about regulatory, scientific developments, and best practices in school medicine.</p><br><br> <br> <br> Required profile : <p><strong>FIELD OF EXPERTISE</strong></p><br><br><p><strong>KNOWLEDGE / TECHNICAL SKILLS / DIPLOMAS / CERTIFICATES</strong><br>• General Medicine Diploma.<br>• Previous experience in an emergency department is recommended.<br>• Good knowledge of occupational health and safety standards.<br><u><strong>KNOW-HOW</strong></u><br>• General medical consultation and diagnosis.<br>• Follow-up and management of staff medical records.<br>• Knowledge of occupational health and safety standards.<br>• Management of medical emergencies and health prevention.<br><strong><u>ATTITUDE</u></strong><br>• Rigor and organizational skills.<br>• Confidentiality and discretion.<br>• Listening skills and empathy.<br>• Initiative and responsiveness in emergency situations.<br>• Collaboration and teamwork.<br> </p><br><br> <br><br> </div>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
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<br> Job : <p>As part of the Cyber Threats Mitigation Crash Program launched to strengthen the cybersecurity and resilience of Orange Middle East and Africa (OMEA), a specific component is dedicated to Personal Data Protection. This aims to enhance OMEA subsidiaries' capacity to prevent, qualify, document, and manage personal data breaches in the context of cyberattacks or operational crises.<br>Within the DPO Office OMEA, and in close collaboration with MEA-Sec, local legal departments, cybersecurity teams, BCCM, IT/Network, and communication departments, the consultant will contribute for 12 months to the design, structuring, deployment, and operational management of this program in the OMEA region.<br>The consultant will primarily focus on the following crash program workstreams:<br>• Data Privacy Playbook ;• Privacy-by-design ;• Data Loss Prevention ;• Data Breach Response PlanDescription of activitiesThe consultant's main activities are as follows:1. Structuring the Data Privacy Program</p><br><br><ul><li>Contribute to the scoping, governance, and management of the Personal Data Protection component of the OMEA crash program.</li><li>Define, with the OMEA DPO and MEA-Sec, the roadmap, priorities, milestones, and monitoring indicators.</li><li>Prepare management materials, reports, dashboards, and follow-up committees.</li></ul><p>2. Data Privacy Playbook / Crisis Management</p><br><br><ul><li>Design and formalize a Data Privacy Playbook applicable to OMEA subsidiaries in case of a cyber incident affecting personal data.</li><li>Define roles, responsibilities, escalation procedures, and RACI matrices between DPO, cybersecurity, legal, communication, customer service, and management.</li><li>Develop operational models (breach register; notification decision tree; notification templates for authorities / affected individuals / clients / partners; FAQ and crisis communication talking points).</li></ul><p>3. Data Breach Response Plan</p><br><br><ul><li>Build a personal data breach response plan integrated into cyber crisis management.</li><li>Define workflows for qualification, risk assessment, documentation, evidence preservation, notification, and lessons learned.</li><li>Prepare and conduct crisis exercises/simulations, including a data exfiltration or disclosure scenario.</li></ul><p>4. Privacy by Design / Data Governance</p><br><br><ul><li>Contribute to integrating privacy by design and by default requirements into subsidiaries' projects, applications, repositories, and document sharing.</li><li>Formalize minimum requirements for data minimization, access control, need-to-know principle, retention, and document classification.</li><li>Provide tools or strengthen Privacy Risk Assessment reviews for priority cases.</li></ul><p>5. Data Loss Prevention / Exposure Mapping</p><br><br><ul><li>Contribute to the functional definition of the Data Loss Prevention workstream regarding data protection.</li><li>Participate in defining detection and prevention rules for personal data leaks or sensitive document exposure.</li></ul><p>6. Operational Support to Subsidiaries</p><br><br><ul><li>Provide expert support to OMEA entities in qualifying their local data protection challenges.</li><li>Assist priority subsidiaries in implementing the program's deliverables.</li><li>Help with gap analysis, defining remediation plans, and maturity improvement.</li></ul><p>7. Incident Management / Crisis Management</p><br><br><ul><li>Support the DPO Office OMEA in handling significant personal data incidents or breaches in the region.</li><li>Participate, if necessary, in crisis management teams for data protection, notification, communication, and relations with authorities/clients.</li><li>Ensure consistency between local regulatory requirements, Group policies, and operational imperatives.</li></ul><p>8. Awareness, Documentation, and Change Management</p><br><br><ul><li>Design or enhance awareness and training kits on personal data breaches; DPO/cyber reflexes during crises; personal data qualification; notification obligations.</li><li>Contribute to spreading best practices across the entire OMEA region.</li><li>Participate in capitalizing on lessons learned (RETEX) and continuous improvement of the system.<br> </li></ul> <br><br> </div>
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Company culture : <p>
<strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br>
<br> Job : <p>As a Business Advisor, your main tasks will include:</p><br><br><p>- Accompanying and advising companies by offering banking solutions tailored to their financing, investment, and treasury management needs.<br>- Analyzing the financial situation and projects of clients to identify development opportunities and recommend customized solutions.<br>- Managing and developing a portfolio of companies, ensuring the quality of customer relationships and the achievement of commercial objectives.<br>- Studying financing requests, monitoring risks, and contributing to the quality control of the portfolio.<br>- Actively participating in winning new business clients and increasing the bank's market share.<br>- Coordinating the actions of various internal experts to provide a comprehensive and adapted response to client needs.</p><br><br> <br> Required profile : <p>To be considered for this position, a Bachelor's degree (Bac +4) is required, ideally complemented by a specialization in Banking or a related field.</p><br><br><p>You have significant experience of at least 2 years in the banking sector, particularly with business clients, which is highly desired. This experience will allow you to quickly understand the challenges of the role.</p><br><br><p>We are looking for someone with:</p><br><br><ul><li>Excellent interpersonal skills and a sense of customer service.</li><li>A strong ability to analyze and synthesize information.</li><li>Familiarity with banking products and services for professionals.</li><li>A real commercial sense and a results-oriented approach.</li><li>Autonomy, rigor, and organization.</li><li>A good command of computer and office software.</li></ul><p>If you see yourself in this profile and are ready to take on this exciting challenge, do not hesitate to apply quickly!</p><br><br> <br><br> </div>
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Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : <p>Reporting to the <strong>HR Business Partner, the HR Advisor </strong>will have the following responsibilities:</p><br><br><p><br><strong>• HR Development </strong>:<br>- Manages the onboarding and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: develops and publishes the ad, receives, sorts, and pre-selects CVs, schedules internal recruitment interviews, co-manages interviews & assessments<br>- Handles departure files: receives departure requests, manages interviews, and handles administrative coordination of departures (defines notice period, consolidates required documents...etc.)<br>- Monitors and coordinates the objective setting and annual performance review processes for employees in their scope<br>- Leads certain HR development committees within their scope<br>- Deploys the internal mobility process within their scope (talent pool creation, talent management...etc.)<br>- Executes the rollout of HR action plans within their scope (new tools, processes, systems...etc.)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (headcount monitoring, movements, working hours...etc.) in compliance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualifies offenses; defines the level of sanction up to the 3rd warning) within their scope for hierarchical decision<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Conducts disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution</p><br><br><p>• <strong>Social Relations Management</strong>:<br>- Analyzes and reports to their hierarchy elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy about deviations and dysfunctions related to their execution<br>•<strong> Advisory</strong>:<br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): gathers, analyzes, and responds<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices implemented within their scope that could be globally capitalized upon<br><strong>• Reporting</strong><br>- Produces reports and updates HR dashboards (disciplinary, mobility, departures...etc.)<br>- Reports to their hierarchy and obtains approval for disciplinary sanctions exceeding their scope of authority<br> </p><br><br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening ability are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer satisfaction oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to evaluate your language and technical skills and your personality.<br>2 Phone exchange<br>A first discussion with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to further explore your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Are perfectly fluent in French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Are proficient with digital tools and curious about new technologies.<br>• Enjoy tackling challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment Process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language and technical skills, and your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive salary<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal activities and events throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
Customer Advisor (F/M) - Customer Service - Meknes - French / English | Meknès (Morocco)
Customer Service
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Offering personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:<br>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and show curiosity for new technologies.<br>• Enjoy taking on challenges and are customer satisfaction oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone call<br>An initial call with a member of the recruitment team to discover Concentrix and validate suitability for the position.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid El Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Supplementary retirement plan after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture</p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><ul><li>Responding to customer requests via phone, email, or chat.</li><li>Identifying and resolving problems or complaints to ensure their satisfaction.</li><li>Offering personalized solutions to strengthen customer loyalty.</li><li>Contributing to the continuous improvement of services by sharing customer feedback and needs.</li></ul> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><ul><li>Are perfectly fluent in French, both spoken and written.</li><li>Have excellent communication skills, are organized, independent, and positive.</li><li>Are proficient with digital tools and curious about new technologies.</li><li>Enjoy taking on challenges and are customer satisfaction-oriented.</li></ul><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>Upon receipt of your application, you will receive an email inviting you to take a series of interactive tests to assess your language and technical skills, and your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview</p><br><br><p>A meeting to learn more about your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration</p><br><br><ul><li>Language bonus for multilingual profiles</li><li>Performance bonuses</li><li>Regularity bonus starting from the 12th month</li><li>Special Eid Al Adha bonus</li></ul><p><u><strong>Social benefits:</strong></u></p><br><br><ul><li>Beneficial health insurance</li><li>Supplementary pension after one year</li><li>Flexible hours with the possibility of remote work after integration</li><li>Free access to the gym</li><li>Transport provided</li><li>Continuous training programs</li></ul><p><u><strong>Dynamic work environment:</strong></u></p><br><br><ul><li>Internal events and activities throughout the year</li><li>Activities aimed at strengthening team spirit and company culture</li></ul> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><u><strong>Your mission:</strong></u></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Perfectly master French, both spoken and written.<br>• Have excellent communication skills, are organized, independent, and positive.<br>• Master digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are focused on customer satisfaction.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language, technical, and personality skills.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the role.<br>3 In-person interview<br>A meeting to delve deeper into your profile and align your ambitions with our company culture.</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive compensation<br>• Language bonus for multilingual profiles<br>• Performance bonuses<br>• Regularity bonus starting from the 12th month<br>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided</p><br><br><p>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p><strong>Your mission:</strong></p><br><br><p>As a Customer Advisor, you will play a key role in the quality of the customer experience by:</p><br><br><p>• Responding to customer requests via phone, email, or chat.<br>• Identifying and resolving problems or complaints to ensure their satisfaction.<br>• Proposing personalized solutions to strengthen customer loyalty.<br>• Contributing to the continuous improvement of services by sharing customer feedback and needs.<br> </p><br><br> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><p>We are looking for Game-Changers who:</p><br><br><p>• Have a perfect command of French, both spoken and written.<br>• Possess excellent communication skills, are organized, independent, and positive.<br>• Are proficient with digital tools and are curious about new technologies.<br>• Enjoy taking on challenges and are customer satisfaction-oriented.</p><br><br><p><u><strong>Recruitment process:</strong></u></p><br><br><p>1 Online tests (1 hour)<br>After receiving your application, you will receive an email inviting you to take a series of interactive tests to assess your language and technical skills, and your personality.<br>2 Phone conversation<br>A first conversation with a member of the recruitment team to discover Concentrix and confirm your suitability for the position.<br>3 In-person interview<br>A meeting to deepen your profile and align your ambitions with our company culture.What we offer you:</p><br><br><p><u><strong>What we offer you:</strong></u></p><br><br><p>At Concentrix, valuing talent is a priority.<br>Attractive remuneration</p><br><br><p>• Language bonus for multilingual profiles</p><br><br><p>• Performance bonuses</p><br><br><p>• Regularity bonus starting from 12 months</p><br><br><p>• Special Eid al-Adha bonus</p><br><br><p><u><strong>Social benefits:</strong></u></p><br><br><p>• Advantageous health insurance<br>• Complementary pension after one year<br>• Flexible hours with the possibility of remote work after integration<br>• Free access to the gym<br>• Transport provided<br>• Continuous training programs</p><br><br><p><u><strong>Dynamic work environment:</strong></u></p><br><br><p>• Internal events and activities throughout the year<br>• Activities aimed at strengthening team spirit and company culture<br> </p><br><br> <br><br> </div>
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Company culture : <p><strong>Cosumar</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where human relationships, teamwork and employee support play an important role. This collaborative approach is reinforced by a strong <strong>organizational</strong> dimension, ensuring rigor, efficiency and process reliability. The company also values <strong>performance</strong> and goal achievement, while maintaining openness to <strong>innovation</strong> and continuous improvement. This balance fosters a structured, people-oriented and progress-driven work environment.
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<br> Job : <p>Join a <strong>dynamic company in the agri-food sector</strong>, proudly based in <strong>Sidi Bennour</strong>, as an <strong>Agricultural Advisor</strong>. This is a unique opportunity to use your expertise to serve a growing organization and actively contribute to its success.</p><br><br><p>MISSION:<br>• Provide guidance and disseminate production techniques to farmers<br>• Manage relationships with service providers and oversee agricultural work<br>• Ensure the supply of raw materials to the sugar factory according to the delivery schedule</p><br><br><p>• Support and guide farmers:<br>• Prospect for farmers<br>• Contract with farmers<br>• Recommend inputs to farmers<br>• Monitor the technical management of sugar crops with farmers<br>• Provide technical, financial, and social support to farmers<br>• Collect and process farmer complaints<br>• Manage agricultural work:<br>• Ensure mechanization of cultural operations in farmers' fields<br>• Evaluate the quality of agricultural services<br>• Indebtedness and recovery:<br>• Ensure debt recovery from sowing to harvest<br>• Monitor indebtedness by checking the approved limits in terms of quantity and value of allservices (inputs & work)<br>• Participate in continuous improvement projects:<br>• Propose continuous improvement actions within your area of activity<br>• Participate in improvement projects within your department</p><br><br><p>PERFORMANCE CRITERIA AND INDICATORS:</p><br><br><p><br>• Achievement rate of the acreage program objective<br>• Crop quality and yield<br>• Indebtedness and recovery rate<br>• Compliance with AA procedures<br>• Number of farmer complaints<br>• Quality of relationship with farmers (Survey)<br>• Participation rate in continuous improvement projects </p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 level education in higher agricultural education.</p><br><br><p>Internship experience in a similar role is required, ideally in the agri-food sector or heavy industry.</p><br><br><p>If you see yourself in this profile and are ready to take on this challenge, do not hesitate to apply quickly using the button "Send my CV to the recruiter" below.</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Weclose</strong> is characterized by a <strong>strong performance-driven and competitive culture</strong>, where ambition, self-improvement and measurable results are central to daily operations. This high-performance mindset is closely balanced by a <strong>solid collaborative culture</strong>, promoting teamwork, trust and employee support. The company also relies on a <strong>structured organization</strong> to ensure efficiency and operational rigor. Innovation plays a more secondary role, supporting adaptability and continuous evolution.
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<br> Job : <p>Join our dynamic company in the <strong>Offshoring / Nearshoring</strong> sector, a key player in growth and innovation. We are looking for a <strong>French-Speaking Sales Advisor</strong> to join our team in <strong>Casablanca</strong>. This role is a unique opportunity to develop your career in a stimulating environment focused on <strong>Training & Development</strong>.</p><br><br><p>The main goal of this position is to actively contribute to the expansion of our French-speaking clientele, ensuring excellent service and developing strong, lasting business relationships. It's about becoming a pillar in achieving sales and customer satisfaction goals.</p><br><br><p>Your main responsibilities will include:</p><br><br><ul><li>Conducting video sales meetings with qualified prospects</li><li>Deeply understanding the prospect's situation, challenges, and objectives</li><li>Identifying their real needs and decision criteria</li><li>Assisting them in their thought process by providing clear and structured advice</li><li>Presenting the solution in an educational and tailored manner to their profile</li><li>Responding to objections with method and professionalism</li><li>Helping them make an informed decision</li><li>Closing the sale within the commercial framework</li><li>Ensuring rigorous follow-up of opportunities using internal tools</li></ul><p>You will work exclusively with qualified leads provided by the company.<br>Your role is to assist, advise, and guide, never to push.<br> </p><br><br> <br> <br> Required profile : <p>Profile sought:<br>Essential skill<br>• Perfect command of French (impeccable spoken French).<br>• Excellent verbal fluency, a natural ability to argue and convince are essential.We are looking for:• Experienced sales profiles: Closer, Sales, Account Executive, Experienced Telemarketer (B2B or B2C)<br>• But also:• Highly motivated profiles in career change, with a real appetite for sales and a clear desire to perform.<br>• Motivation, discipline, and rapid learning ability can compensate for the lack of direct closing experience.Qualities expected• Excellent listening and needs understanding skills<br>• Autonomy and rigor<br>• Enjoyment of challenges<br>• Strong mentality and perseverance<br>• Results-orientedCompensation & benefits• 10,000 DH net / month fixed<br>• Up to 5,000 DH net / month bonus (achievable)<br>• Structured integration program, including fully paid accelerated training.<br>• Continuous coaching<br>• Health insurance from day oneThis position is for you if:• You have already performed well in sales<br>OR<br>• You are changing careers and ready to invest seriously in a demanding environmentWe are looking for ambitious, disciplined, and determined profiles ready to evolve quickly.<br>Apply only if:• You have a perfect command of French<br>• You are ready to work in a demanding and performance-oriented environment<br>• You have real professional ambition<br>• We are looking for serious, committed, and determined profiles ready to perform </p><br><br><br> </div>
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Company culture : <p>
<strong>M-automotiv</strong> relies on a <strong>cooperation-driven culture</strong>, where trust, teamwork and employee well-being shape everyday work practices. The company promotes a close management approach focused on guidance, empowerment and strong human relationships. This collaborative foundation is supported by a <strong>strong competitive mindset</strong>, emphasizing performance and results. Innovation and organizational aspects, while more moderate, contribute to agility, structure and operational efficiency. </p><br><br>
<br> Job : <ul><li>Prospecting, negotiating, retaining, and selling vehicles to rental companies and businesses</li></ul><ul><li>Invoicing, administrative follow-up, and customer order management</li></ul> <br> <br> Required profile : <p>A Bachelor's or Master's degree in Business, with 8 years of experience as a commercial advisor</p><br><br><p>In-depth knowledge of the automotive industry</p><br><br><p>Autonomous, good interpersonal skills, ability to adapt to a fast pace</p><br><br><p>Fluent in Arabic and French</p><br><br> <br><br> </div>
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Company culture : <p><strong>Cosumar</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where human relationships, teamwork and employee support play an important role. This collaborative approach is reinforced by a strong <strong>organizational</strong> dimension, ensuring rigor, efficiency and process reliability. The company also values <strong>performance</strong> and goal achievement, while maintaining openness to <strong>innovation</strong> and continuous improvement. This balance fosters a structured, people-oriented and progress-driven work environment.
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<br> Job : <p>Join a dynamic company in the agri-food sector, proudly established in Sidi Bennour, as an Agricultural Advisor. This is a unique opportunity to use your expertise to serve a growing organization and actively contribute to its success.</p><br><br><p>MISSION:<br>• Provide guidance and disseminate production techniques to farmers<br>• Manage relationships with service providers and oversee agricultural work<br>• Ensure the supply of raw materials to the sugar factory in accordance with the delivery schedule</p><br><br><p>• Support and guide farmers:<br>• Prospect for farmers<br>• Contract with farmers<br>• Recommend inputs to farmers<br>• Monitor the technical management of sugar crops with farmers<br>• Provide technical, financial, and social support to farmers<br>• Collect and process farmer complaints<br>• Manage agricultural work:<br>• Oversee the mechanization of cultivation operations on farmers' plots<br>• Evaluate the quality of agricultural services<br>• Debt and recovery:<br>• Ensure debt recovery from sowing to harvest<br>• Monitor debt by adhering to approved limits in terms of quantity and value of all<br>services (inputs & labor)<br>• Participate in continuous improvement projects:<br>• Propose continuous improvement actions within your area of activity<br>• Participate in improvement projects within your department</p><br><br><p>PERFORMANCE CRITERIA AND INDICATORS:</p><br><br><p><br>• Achievement rate of the area program objective<br>• Crop quality and yield<br>• Debt and recovery rate<br>• Compliance with AA procedures<br>• Number of farmer complaints<br>• Quality of relationships with farmers (Barometer)</p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 level education in higher agricultural education.</p><br><br><p>Internship experience in a similar role is required, ideally in the agri-food sector or heavy industry.</p><br><br><p>If you see yourself in this profile and are ready to take on this challenge, do not hesitate to apply quickly using the "Send my CV to the recruiter" button below.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Cosumar</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where human relationships, teamwork and employee support play an important role. This collaborative approach is reinforced by a strong <strong>organizational</strong> dimension, ensuring rigor, efficiency and process reliability. The company also values <strong>performance</strong> and goal achievement, while maintaining openness to <strong>innovation</strong> and continuous improvement. This balance fosters a structured, people-oriented and progress-driven work environment.
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<br> Job : <p>Join a dynamic company in the agri-food sector, proudly established in Sidi Bennour, as an Agricultural Advisor. This is a unique opportunity to use your expertise to serve a growing organization and actively contribute to its success.</p><br><br><p>MISSION:<br>• Provide guidance and disseminate production techniques to farmers<br>• Manage relationships with service providers and oversee agricultural work<br>• Ensure the supply of raw materials to the sugar factory according to the delivery schedule</p><br><br><p>• Support and guide farmers:<br>• Prospect for farmers<br>• Contract with farmers<br>• Recommend inputs to farmers<br>• Monitor the technical management of sugar crops with farmers<br>• Provide technical, financial, and social support to farmers<br>• Collect and process farmer complaints<br>• Manage agricultural work:<br>• Oversee the mechanization of cultivation operations on farmers' plots<br>• Evaluate the quality of agricultural services<br>• Debt and recovery:<br>• Ensure debt recovery from sowing to harvest<br>• Monitor debt by adhering to agreed limits in terms of quantity and value for all services (inputs & work)<br>• Participate in continuous improvement projects:<br>• Propose continuous improvement actions within your area of activity<br>• Participate in improvement projects within your department</p><br><br><p>PERFORMANCE CRITERIA AND INDICATORS:</p><br><br><p><br>• Achievement rate of the area program objective<br>• Crop quality and yield<br>• Debt and recovery rate<br>• Compliance with AA procedures<br>• Number of farmer complaints<br>• Quality of farmer relationships (Barometer)<br>• Participation rate in continuous improvement projects</p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 level education in higher agricultural studies.</p><br><br><p>Internship experience in a similar role is required, ideally in the agri-food sector or heavy industry.</p><br><br><p>If you see yourself in this profile and are ready to take on this challenge, do not hesitate to apply quickly using the "Send my CV to the recruiter" button below.</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : <p>Reporting to the <strong>HR Business Partners, the HR Advisor</strong> will have the following missions:</p><br><br><p><br><strong>• HR Development:</strong><br>- Manages the onboarding and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: creation and publication of the advertisement, reception, sorting, and pre-selection of CVs, scheduling of internal recruitment interviews, co-management of interviews & assessments<br>- Handles departure files: reception of departure requests, management of exit interviews, and administrative coordination of departures (definition of notice period, consolidation of required documents... )<br>- Monitors and coordinates the objective setting and annual evaluation processes for employees in their scope<br>- Manages certain HR development committees within their scope<br>- Deploys the internal mobility process within their scope (talent pool creation, talent management...)<br>- Executes the rollout of HR action plans within their scope (new tools, processes, systems...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (headcount tracking, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (qualification of offenses; definition of the associated sanction level up to the 3rd warning) within their scope for decision by their hierarchy<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Manages disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their hierarchy elements that may destabilize the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy to deviations and dysfunctions related to their execution</p><br><br><p>• <strong>Social Relations Management:</strong><br>- Analyzes and reports to their hierarchy elements that may destabilize the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the employee representative bodies and alerts their hierarchy to deviations and dysfunctions related to their execution<br>•<strong> Advisory:</strong><br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): collection, analysis, and response<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices deployed in their scope that can be globally capitalized upon<br><strong>• Reporting</strong><br>- Develops reports and populates HR dashboards (disciplinary, mobility, departures...)<br>- Reports disciplinary sanctions exceeding their scope of authority to their hierarchy and obtains validation<br> </p><br><br> <br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good knowledge of regulations, strong synthesis and analytical skills, and your interpersonal skills and listening abilities are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Axa Services Maroc</strong> operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success.
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<br> Job : <p>Reporting to the <strong>HR Business Partners, the HR Advisor</strong> will have the following missions:</p><br><br><p><br><strong>• HR Development:</strong><br>- Manages the integration and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: drafting and publishing the advertisement, receiving, sorting, and pre-screening CVs, scheduling internal recruitment interviews, co-managing interviews & assessments<br>- Handles departure files: receiving departure requests, conducting interviews, and administrative coordination of departures (defining notice periods, consolidating required documents...)<br>- Monitors and coordinates the processes for setting objectives and annual performance reviews for employees in their scope<br>- Manages certain HR development committees within their scope<br>- Implements the internal mobility process within their scope (talent pool creation, talent management...)<br>- Executes the deployment of HR action plans within their scope (new tools, processes, systems...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (staff monitoring, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (classification of offenses; definition of the associated sanction level up to the 3rd reprimand) within their scope for decision by their management<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Conducts disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their management elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Institutions (ERIs) and alerts their management to deviations and malfunctions related to their implementation</p><br><br><p>• <strong>Social Relations Management:</strong><br>- Analyzes and reports to their management elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Institutions (ERIs) and alerts their management to deviations and malfunctions related to their implementation<br>•<strong> Advisory:</strong><br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): collection, analysis, and response<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices deployed within their scope that can be capitalized on globally<br><strong>• Reporting</strong><br>- Prepares reports and updates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their management and obtains validation for disciplinary sanctions exceeding their scope of responsibility<br> </p><br><br> <br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening abilities are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>
Customer Advisor (F/M) - Customer Service - Marrakech - Spanish | Marrakech (Morocco)
Customer Service
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<br> Company culture : <p>
<strong>Concentrix</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is supported by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. It is also built on a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. Finally, a more moderate <strong>innovation component</strong> fosters adaptability and continuous improvement of practices and services. </p><br><br>
<br> Job : <p>Join a team that turns every call into an opportunity! </p><br><br><p>Who we are</p><br><br><p>Concentrix is an international company present in over 70 countries. We are experts in improving customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.</p><br><br><p>Your mission as a Customer Service Advisor</p><br><br><p>As a Customer Service Advisor, you will play a key role by:</p><br><br><p>Meeting customer needs: Ensure quality service by answering questions by phone, email, or chat.<br>Solving problems: Identify and manage requests or complaints to ensure customer satisfaction.<br>Building customer loyalty: Offer personalized solutions to strengthen customer trust and loyalty.<br>Contributing to continuous improvement: Share customer feedback to optimize our services and processes.</p><br><br> <br> <br> Required profile : <p><u><strong>The profile of our Game-Changers:</strong></u></p><br><br><p>We are looking for talents who:</p><br><br><p>Perfectly master Spanish, both written and spoken; knowledge of English is a plus.<br>Have excellent communication skills, are organized, autonomous, and maintain a positive attitude. <br>Use digital tools and show natural curiosity to adapt to new technologies. <br>Embrace challenges with enthusiasm and have a passion for customer satisfaction. <br>Our selection process</p><br><br><p>Online tests (1h): Once your application is received, you will get an email with an invitation to participate in a series of online tests. These interactive assessments are designed to evaluate your language, technical, and personality skills. A key step to better understand your potential and stand out!</p><br><br><p>Phone interview: An exploratory conversation with a member of our recruitment team to get to know Concentrix and confirm if your profile is suitable for us.</p><br><br><p>In-person interview: A more in-depth conversation to validate your skills and align your ambitions with our company culture.</p><br><br><p>Are you ready to take on the challenge? Join the Concentrix adventure, where innovation and excellence meet! </p><br><br><p><u><strong>What we offer:</strong></u></p><br><br><p>At Concentrix, we prioritize valuing our talents. Here are the unique benefits we offer to recognize your contribution:</p><br><br><p>Attractive compensation with additional bonuses:<br>Language bonus for our multilingual Game-Changers.<br>Regularity bonus starting from month 12 and performance bonuses.<br>Special bonus for Eid al-Adha.<br>Exceptional social benefits: <br>Possibility to work in person or remotely for people living outside of Rabat, Salé, Kénitra, Agadir, Marrakech, Fès, and Meknes.<br>Advantageous health insurance and additional pension after one year.<br>Flexible hours with the option of remote work after an integration period.<br>Free access to our gym.<br>Secured transport so you can get to your workplace safely and without logistical complications.<br>Continuous training to develop your skills and acquire new knowledge adapted to the position.<br>A dynamic work environment:<br>Themed activities and gifts throughout the year to foster team spirit.</p><br><br> <br><br> </div>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Tiktok Creator Partnerships Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale; Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date; Review and approve creator content drafts against brand and campaign guidelines; Send and track creator agreements; process payments on schedule; Maintain reporting on creator status, output, spend, and performance for stakeholders; Flag disputes or at-risk relationships to the internal team with clear context; Follow internal procedures and SOPs.<br> What you need to succeed in this role: Excellent English language skills (at least C1 level for both speaking and writing); Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly; Strong organizational skills with the ability to manage multiple partner relationships simultaneously; Experience building and maintaining tracking systems and reporting dashboards; Able to independently manage routine negotiations and approvals while knowing when to escalate; Availability to handle time-sensitive creator communications as needed; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<p><strong>AFR Customer & Ops Specialist</strong></p><br><br> <p>Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at Deutsche Post DHL (DPDHL). DHL Global Forwarding, is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.</p><br><br> <p>DHL Global Forwarding has an opening for <strong>AFR Customer & Ops Specialist </strong>in Morocco. In this role, you will, provide day-to-day administrative support with readily available advice for AFR Ops/CS processes and activities to deliver flow of goods and information across the customer’s global supply chain utilizing air transportation, maximizing profitability and optimizing utilization of business and human assets in line with business strategy and objectives, corporate guidelines and policies.</p><br><br> <p><strong><em>Join us in connecting people and improving lives! </em></strong></p><br><br> <p><strong>In this AFR Customer & Ops Specialist position </strong></p><br><br> <ul> <li>You will, under direct or close supervision, support the delivery of air freight forwarding processes and activities for internal and external customers.</li> <li>You will perform assigned tasks of a generally repetitive nature to support other team members, such as gathering operational requirements, arranging customer visits, and responding to tariff queries.</li> <li>You will undertake routine tasks, including research, data processing, data validation, and documentation.</li> <li>You will, under guidance, gather input for the Freight Control Center and collect details, information, and instructions for the operations team.</li> <li>You will perform tasks to support the determination of freight rates for incoming and outgoing materials and products.</li> <li>You will gather and provide information for customer visits to maintain strong business relationships with existing clients and enhance customer retention.</li> <li>You will record information and data related to shipping tenders.</li> <li>You will enter data, share information, and support shipment documentation for freight forwarding activities.</li> <li>You will collate data and prepare reports and updates on account performance to support other team members.</li> <li>You will follow defined processes, systems, and methodologies to ensure the effective delivery of assigned tasks.</li> <li>You will review recurring routine issues encountered during service delivery and escalate them to your supervisor for guidance when required.</li> </ul> <p>In area of AFR product:</p><br><br> <ul> <li>You will create or confirm transport orders, perform bookings, and optimize booking.</li> <li>You will prepare, review, and distribute all required import and export documentation.</li> <li>You will identify supplier performance issues and propose solutions to improve service performance and operational efficiency.</li> <li>You will update customs shipment information and physical status records and resolve customer issues and incidents in a timely manner</li> </ul> <p><strong>Qualifications & Experience</strong></p><br><br> <ul> <li>Skills: Routing, Shipping, Carrier Management, Third Party Logistics, Airlines, Ground Transportation, Cold Chain, Import Export, Customs Brokerage, Customs Regulations, Certificate Of Origin, Tracking, CRM, Telecommunications, Budgets, Microsoft Excel, Technology Trends, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback</li> </ul> <ul> <li>Education Level</li> </ul> <p> Vocational/Specialized/Technical/Certification</p><br><br> <ul> <li>Experience Level</li> </ul> <p>less than 2 years</p><br><br> <p><strong>We offer:</strong></p><br><br> <ul> <li>Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.</li> <li>Possible further career development.</li> <li>Competitive salary.</li> </ul> <p><strong>Why join DHL Global Forwarding?</strong></p><br><br> <p>We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html</p><br><br> <p>Our <strong>TOP EMPLOYER prestigious certification</strong> attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2026. </p><br><br> <p>We aspire to become the undisputed leader in our industry, <strong>when people think of forwarding; we want them to think DGF </strong>because we have:</p><br><br> <ul> <li>The<strong> largest global network</strong> with more than 30,000 passionate employees</li> <li>The most <strong>efficient processes</strong> and <strong>fastest response times</strong></li> <li>The <strong>best solutions</strong> and <strong>best customer service</strong></li> </ul> <p><strong>Our Vision: </strong>The Logistics Company for the World.</p><br><br> <p><strong>Our Mission: </strong>Excellence. Simply Delivered.<br> <strong>Our Purpose: </strong>Connecting People, improving lives.<br> <strong>Our Values: </strong>Respect & Results<br> <strong>Our Goals: </strong>Employer, Provider, and Investment of Choice, Living Responsibility</p><br><br> <p><em>DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. </em></p><br><br> <p>#LI-MEA</p><br><br><br> </div>