Factory Manager Jobs in Morocco
1920 Jobs Found
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Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br>
This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br>
<strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br>
A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector.
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<br> Job : Reporting to the Site's BAF Manager, your main responsibilities will be to:<br><ul><li>Supervise, organize, and optimize all activities related to patient admission, ensuring compliance with internal procedures and the Group's quality standards.</li><li>Manage, support, and develop the skills of the Admissions and Reception teams to ensure a high level of performance and quality of service.</li><li>Ensure smooth administrative processing and an exemplary reception experience for patients and their companions.</li><li>Ensure close coordination with various medical, care, and administrative departments to secure and streamline the patient journey.</li><li>Ensure the reliability of administrative information, the compliance of files, and adherence to regulatory requirements.</li><li>Monitor activity performance indicators and implement necessary actions for continuous process improvement.</li><li>Actively contribute to organizational optimization projects and initiatives aimed at strengthening the service's operational efficiency.</li></ul> <br> Required profile : <ul><li>Higher education (Bac+2 minimum) in Management, Administration, Management, or an equivalent field.</li><li>Significant experience in managing admissions or administrative reception, with proven experience in team management, necessarily acquired in a healthcare facility.</li><li>Excellent leadership, organization, and coordination skills.</li><li>Strong focus on quality of service and patient satisfaction.</li><li>Ability to unite teams, manage change, and develop talent.</li><li>Very good interpersonal and communication skills.</li><li>Proficiency in computer tools and hospital management software.</li><li>Rigor, responsiveness, sense of priorities, and ability to work in a dynamic environment.</li><li>Resident of Khouribga or willing to relocate to the city.</li></ul><p>If you recognize yourself in this profile and wish to take on this new challenge, don't wait any longer! Apply now using the "Send my CV to the recruiter" button below.</p><br><br> <br><br> </div>
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Job : <p>Reporting to the Project Management Department, your missions will be:</p><br><br><ul><li>Manage projects (deadlines, costs, and quality)</li><li>Study, evaluate, and estimate project files to propose Novec's service offers,</li><li>Verify the conformity of contracts with the offer and the company's commitments,</li><li>Design and plan projects according to specifications and deadlines,</li><li>Form, assign, and coordinate the work of teams,</li><li>Supervise the project team and assist them in carrying out complex tasks,</li><li>Select and control internal and external subcontractors,</li><li>Establish quarterly forecasts for billing, production, and collections,</li><li>Monitor the collection of issued invoices up to the client's financial structure stage,</li><li>Approve deliverables produced by specialized departments and subcontractors,</li><li>Ensure budget monitoring and adherence to the service schedule, and make necessary adjustments to meet deadlines and the committed budget (cost and deadline estimation),</li><li>Ensure contract management, including expense control, invoice issuance requests, and payment tracking,</li><li>Obtain reference and completion certificates,</li><li>Prepare project files upon completion of a project,</li><li>Promote Novec's brand image in its field of activity,</li><li>Encourage the client to adopt an HSE plan when preparing the tender documents and ensure compliance with the plan if established,</li><li>Raise awareness among residents on the sites for which he is responsible,</li><li>Update subcontractor files (insurance, authorizations, calibration certificates, or accreditations).<br> </li></ul> <br> Required profile : <ul><li>Civil engineering degree,</li><li>You have a minimum of 10 years of experience as a Project Manager,</li><li>Knowledge of current construction regulations and standards</li><li>Ability to manage project budgets effectively,</li><li>Ability to meet deadlines and coordinate the different phases of the project,</li><li>In-depth understanding of technical aspects related to construction and engineering,</li><li>Negotiation skills for contracts and supplier management,</li><li>Excellent communication skills,</li><li>Rigor, autonomy, and dynamism,</li><li>Organization, availability, interface management,</li><li>Team spirit.</li></ul><p>Novec is committed to promoting diversity in recruitment and preventing all forms of discrimination. </p><br><br> <br><br> </div>
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Company culture : <p><strong>Smollan Morocco</strong> operates within a <strong>predominantly collaborative culture</strong>, where people, trust and employee well-being are at the heart of the organization. A close management style promotes support, accountability and strong team cohesion. This collaborative foundation is reinforced by a <strong>strong innovation dimension</strong>, encouraging initiative, agility and experimentation. A <strong>performance-oriented mindset</strong> and <strong>structured processes</strong> further support operational efficiency and goal achievement, creating a balanced and engaging work environment.
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<br> Job : <p>Join our dynamic team in the <strong>Merchandising</strong> sector and take charge of the <strong>Field Manager Merchandising</strong> position in <strong>Casablanca</strong>. A unique opportunity to lead the merchandising strategy and ensure a strong presence in the field.</p><br><br><p>Your role will be to guarantee the excellence of merchandising strategy implementation throughout the territory, ensuring the perfect execution of layout plans and optimal product presentation at points of sale. You will actively contribute to achieving commercial objectives through rigorous management of field teams and constant performance analysis.</p><br><br><ul><li>Supervise and lead in-store merchandising teams.</li><li>Ensure product placement compliance with defined standards.</li><li>Analyze performance data and propose corrective actions.</li><li>Manage the budget allocated to merchandising operations.</li><li>Train and support teams on new strategies and techniques.</li><li>Communicate and negotiate with the client</li></ul><p>You will be responsible for the consistency of our brand image in-store and for the customer experience.</p><br><br> <br> <br> Required profile : <p>A <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in <strong>Commercial / Sales / Marketing</strong> fields.</p><br><br><p>Confirmed experience of <strong>5 to 10 years</strong> in a similar role, preferably in the <strong>FMCG</strong> sector, will be a major asset for success in this role.</p><br><br><ul><li>Excellent field team management skills.</li><li>Solid understanding of merchandising and retail challenges.</li><li>Developed analytical and reporting skills.</li><li>Interpersonal skills and communication sense.</li><li>Autonomy, rigor, and proactivity.</li><li>Proficiency in English is a Must</li></ul><p>Your leadership and ability to motivate your employees will be essential to inspire and guide your teams towards success.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Your tasks</font></font></p> <ul> <li> <strong><font dir="auto" ><font dir="auto" >HSE regulatory monitoring and audit: </font></font></strong><font dir="auto" ><font dir="auto" > manage the monitoring offer (initial compliance audits, monthly reports, annual reports) using the AXONE group platform adapted to Moroccan regulations.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Compliance audits </font></font></strong><font dir="auto" ><font dir="auto" > : to carry out regulatory compliance audits in health, safety, environment and energy at our industrial and service sector clients.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Support for certifications </font></font></strong><font dir="auto" ><font dir="auto" > to deploy ISO 9001, 14001, 45001 and 50001 management systems and equivalent standards.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Production of measurements and diagnostics </font></font></strong><font dir="auto" ><font dir="auto" > , managing measurement missions (noise, vibrations, clarity, indoor air quality, asbestos, legionella) in coordination with internal technicians and partner laboratories.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >high value added technical studies </font></font></strong><font dir="auto" ><font dir="auto" > in close collaboration with the SOCOTEC group teams, carrying out on an ad hoc basis impact studies, risk analyses (occupational risk assessment, ATEX) or technical expertise.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Business development involves </font></font></strong><font dir="auto" ><font dir="auto" > prospecting, qualifying opportunities, preparing technical and financial offers, negotiating and retaining the client portfolio.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Representation </font></font></strong><font dir="auto" ><font dir="auto" > to be the HSE technical contact person for clients and within the SOCOTEC group.</font></font></li> <li> <strong><font dir="auto" ><font dir="auto" >Team building (term) </font></font></strong><font dir="auto" ><font dir="auto" > participate in the recruitment and skills development of an HSE team as the business grows.</font></font></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Bac+5 or engineering degree, specializing in HSE, QSE, process engineering, industrial safety or equivalent.</font></font></p> <ul> <li><font dir="auto" ><font dir="auto" > starting from 5 years of experience in an HSE consulting firm, certification body, inspection office, or as a QHSE manager in industry or on a large project.</font></font></li> <li><font dir="auto" ><font dir="auto" >Confirmed mastery of Moroccan regulations: Law 11-03 (environment), 12-03 (impact studies), 13-03 (air), 36-15 (water), labor code, as well as ISO 9001, 14001, 45001 and 50001 standards.</font></font></li> <li><font dir="auto" ><font dir="auto" >Proven practice in regulatory compliance audits and support for certifications, preferably in the role of a trusted third party.</font></font></li> <li><font dir="auto" ><font dir="auto" >Auditor training (IRCA, ICA or equivalent) appreciated.</font></font></li> <li><font dir="auto" ><font dir="auto" >Customer focus and genuine commercial acumen: drafting proposals, presentations, negotiation, prospecting.</font></font></li> <li><font dir="auto" ><font dir="auto" >Autonomy in production, methodological rigor and a sense of professional ethics.</font></font></li> <li><font dir="auto" ><font dir="auto" >Fluent French; professional Arabic and English appreciated.</font></font></li> <li><font dir="auto" ><font dir="auto" >Category B driving licence and national mobility for occasional travel to industrial sites.</font></font></li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Siemens Mobility designs the trains and signaling systems that shape the mobility of tomorrow: connected, decarbonized, and fluid. From Line 14 in Paris to the lines in Riyadh or New York, our technologies are already making transport smarter, safer, and more accessible. Every day, we reduce the carbon footprint of millions of journeys, a success driven by the diversity of profiles in our company. And this is just the beginning. Join us and put your talent to work for the mobility of tomorrow and a more responsible future.</p><p>As a Contract Manager at Siemens Mobility, you will play a key role in securing our international projects in Morocco. You will bring your expertise in contract and claims management to ensure the success of our railway operations. Ready to take on this exciting challenge?</p><p>Your missions:</p><p>Within Siemens Mobility, you will join our operational teams for a major international project in Morocco. Your expertise in contract management will be essential to ensure the smooth execution and defense of the company's interests. Your main responsibilities will be:</p><ul><li>Identify, describe, quantify, and evaluate the opportunities and risks inherent in the project.</li><li>Analyze, comment, draft, and negotiate contractual documentation, as well as contract and claims management strategies.</li><li>Prepare, manage, and negotiate claims in order to assert the company's rights (e.g., recovery of additional costs, extension of deadlines).</li><li>Collect, prepare, and manage all relevant documents (including correspondence) and evidence, ensuring compliance with deadlines and contractual requirements.</li><li>Ensure the robustness and soundness of the claims made.</li><li>Keep registers and all contractual documentation up to date.</li><li>Coordinate with other departments to ensure compliance with contractual requirements in all processes.</li><li>Define quality standards, develop tools to support contract management processes, draft templates, and conduct internal training sessions.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You hold a higher education degree in Law, Finance, Economics, Business Administration, Engineering, or an equivalent field, and have solid, proven experience in contract management. You have at least 7 years of relevant experience in the analysis, drafting, and negotiation of contracts at a high level. Significant experience on complex infrastructure projects in the railway industry or a similar sector is essential. You are familiar with standard international contracts such as FIDIC or those of the World Bank. Proficiency in English and French is essential, and knowledge of Arabic would be an asset. Your organizational rigor is exemplary and your writing skills are excellent. You know how to communicate effectively, demonstrating active listening and assertiveness. Finally, you embody the values of Responsibility, Integrity, Efficiency, Commitment, Collaborative Spirit, Teamwork, and Empathy in your work.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are seeking a highly skilled and detail-oriented Business Development Manager to to join our Video Systems Business and drive business growth across Morocco, Algeria, Tunisia, and Francophone West Africa by identifying new business opportunities, developing strategic partnerships, expanding customer relationships, and achieving revenue targets. The role requires frequent travel, strong commercial acumen, and the ability to work across diverse markets and cultures. Key Responsibilities</p><p>1. Market Development & Growth</p><ul><li>Develop and execute a regional business development strategy for Selected territory.</li><li>Identify new market opportunities, customer segments, and growth areas.</li><li>Conduct market intelligence on competitors, pricing, industry trends, and customer needs.</li><li>Support market entry and expansion initiatives in new territories.</li></ul><p>2. Sales & Revenue Generation</p><ul><li>Achieve annual sales and revenue targets across assigned countries.</li><li>Build and maintain a strong sales pipeline.</li><li>Lead the complete sales cycle from prospecting to contract signing.</li><li>Prepare commercial proposals, quotations, and business cases.</li><li>Negotiate contracts and commercial agreements.</li></ul><p>3. Customer & Partner Management</p><ul><li>Develop long-term relationships with key customers, distributors, and strategic partners.</li><li>Manage relationships with senior decision-makers and stakeholders.</li><li>Ensure high customer satisfaction and retention.</li><li>Identify and establish channel partners, distributors, and resellers where applicable.</li></ul><p>4. Regional Coverage</p><ul><li>Manage business activities across:</li><li>Morocco</li><li>Algeria</li><li>Tunisia</li><li>Francophone West Africa (e.g., Senegal, C te d'Ivoire, Mali, Burkina Faso, Niger)</li><li>Other assigned African markets</li><li>Travel regularly to meet customers, partners, and government stakeholders.</li></ul><p>5. Strategic Partnerships</p><ul><li>Identify and develop strategic alliances with industry players.</li><li>Participate in tenders, RFPs, and large-scale projects.</li><li>Build relationships with government agencies, industry associations, and key influencers.</li><li>Represent the company at trade shows, conferences, and networking events.</li></ul><p>6. Internal Collaboration</p><ul><li>Work closely with sales, marketing, technical, finance, and operations teams.</li><li>Coordinate proposal preparation and customer solutions.</li><li>Provide market feedback to support product and service development.</li></ul><p>7. Reporting & Forecasting</p><ul><li>Prepare monthly sales forecasts and pipeline reports.</li><li>Monitor KPIs and business performance.</li><li>Maintain CRM records and customer data.</li><li>Present business reviews and market insights to management.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications</p><p>Bachelor's degree in IT, Engineering, or related field. MBA is an advantage.</p><p>10+ years of business development, sales, or commercial management experience.</p><p>Experience managing North African and/or West African markets.</p><p>Proven track record of achieving sales targets and developing new markets.</p><p>Key Skills</p><ul><li>Business development and strategic sales.</li><li>Negotiation and contract management.</li><li>Market analysis and forecasting.</li><li>Relationship management.</li><li>Presentation and communication skills.</li><li>Cross-cultural business management.</li><li>CRM and sales pipeline management.</li><li>Project management.</li><li>Commercial and financial acumen.</li></ul><p>Languages</p><ul><li>Fluent French (mandatory).</li><li>Fluent English (mandatory).</li><li>Arabic (highly preferred).</li><li>Additional African languages are a plus.</li></ul><p></p></section>
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<span>We are seeking a highly organized and proactive Project Operations Manager to oversee the operational coordination of active projects and ensure smooth alignment between project teams and the finance department.<br> This role requires a strong sense of ownership, responsibility, and follow-through, with the ability to manage multiple priorities, maintain accurate reporting, and support financial and operational discipline across projects.<br> The ideal candidate has experience in project coordination, operations management, and finance-related processes, and is capable of driving execution while keeping stakeholders aligned.<br> Key Responsibilities Oversee the day-to-day operational coordination of active projects.<br> Track project progress, timelines, deliverables, and operational requirements.<br> Coordinate closely with internal teams to ensure projects are running according to plan.<br> Act as the main point of coordination between project teams and the finance department.<br> Monitor project budgets, spending, invoicing, payment status, and cost-related updates.<br> Support budgeting, forecasting, financial tracking, and project reporting.<br> Ensure all project data, records, and documentation are accurate and up to date.<br> Identify operational or financial risks and escalate issues in a timely manner.<br> Follow up with stakeholders to ensure accountability and completion of action items.<br> Improve workflows, reporting structures, and coordination processes across projects.<br> Prepare regular project and financial status reports for management.<br> Maintain strong control over project organization, priorities, and cross-functional communication.<br> Paid Time Off Work From Home Training & Development Performance Bonus Requirements Bachelor’s degree in Business Administration, Finance, Operations Management, Project Management, or a related field.<br> Proven experience in project coordination, operations, or project management.<br> Strong understanding of finance processes, budgeting, cost tracking, and reporting.<br> Excellent organizational and multitasking skills.<br> Strong sense of ownership, accountability, and attention to detail.<br> Ability to coordinate across departments and manage multiple active projects at once.<br> Strong communication and follow-up skills.<br> Ability to work under pressure and meet deadlines.<br> Proficiency in Microsoft Excel and project tracking/reporting tools.<br> Problem-solving mindset with the ability to anticipate issues and act proactively.<br> Successfully delivering IT projects within the UAE market.<br> Working directly with the public sector.<br> Preferred Qualifications Experience working closely with finance teams on project-related budgets and reporting.<br> Knowledge of project management tools and ERP systems.<br> Experience in operational process improvement.<br> PMP or other project management certification is a plus.<br> Key Skills Project coordination Operations management Budget tracking Financial reporting Cross-functional coordination Organization and planning Ownership and accountability Communication and stakeholder management Problem solving Attention to detail</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Area Sales Manager to support sales growth within Morocco. This is a remote role, with preference for candidates based in Agadir or Marrakesh , Morocco. You will manage a defined market segment and work to understand customer needs, identify new business opportunities, and deliver tailored solutions to meet customer needs. You will collaborate with partners, internal sales teams, and technical stakeholders to build a pipeline of opportunities and develop long-term customer relationships. Key Responsibilities: Analyse market potential and track market share. Identify and secure new business opportunities within your territory. Build and maintain a strong pipeline of projects and sales opportunities. Manage the full sales cycle from initial contact through to order closure. Take ownership of commercial targets and consistently deliver results. Monitor market potential, customer activity, and market share trends. Stay informed on industry developments, customer challenges, competitor activity, and TOMRA technologies. Use a consultative approach to understand customer needs and recommend suitable solutions. Plan and structure sales activities, including forecasting and pipeline management Conduct regular customer visits and remain highly visible in the market. Lead customer demonstrations, reference visits, webinars, and promotional events. Work closely with the wider TOMRA Food sales organisation, service teams, sales admin, CPM, and pre-sales engineering. Organise promotion activities in your area, such as demos, open days, TOMRA Food talks, reference visits, and webinars. Work with sales plans, and pipeline management tools. Provide structured feedback from the market to internal teams. Health, safety and care for the environment come first. You are empowered to stop work if something feels unsafe, and we expect everyone to speak up so we can prevent harm and reduce our environmental impact.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>We are looking for a highly motivated sales professional who combines commercial drive with strong relationship-building skills. Experience & Skills: Higher qualification in technical, commercial, or industrial engineering. 5+ years experience in sales, ideally within large capital equipment. Proven success managing long sales cycles and closing high-value deals. Knowledge of the food industry. Experience with consultative, solution-based sales methodologies. Strong commercial acumen and market awareness. Excellent communication and stakeholder management skills. Highly structured, analytical, and proactive approach to sales planning. Proficiency in English, Arabic and French. Comfortable working independently in a remote role Willingness to travel up to 50%.</p><p></p></section>
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Company culture : <p><strong>Akdital </strong>is driven by a strong <strong>performance-oriented</strong> culture, where ambition, high standards, and continuous improvement are key to delivering exceptional healthcare.<br>
This competitive mindset is balanced by a real commitment to <strong>innovation</strong>, supporting the development of new medical and organizational practices.<br>
<strong>Collaboration</strong> also plays an important role, with solid teamwork and supportive management in a demanding environment.<br>
A structured and disciplined approach ensures the <strong>quality, safety, and reliability</strong> essential to the medical sector.
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<br> Job : <p>Join our renowned healthcare facility, located in the heart of <strong>6</strong>, as a <strong>Nursing Manager</strong>. Your role will be crucial in managing our healthcare teams and optimizing the quality of care provided to our patients. This is a unique opportunity to leverage your expertise in a dynamic and stimulating environment in the <strong>Pharmacy / Healthcare</strong> sector.</p><br><br><p>Your main responsibilities will be to ensure the operational excellence of the care unit under your responsibility, by ensuring effective management of human and material resources. You will be responsible for implementing care protocols, patient safety, and developing your teams' skills. Continuous improvement of service quality and patient satisfaction will be at the center of your concerns.</p><br><br><p>Your days will be marked by varied and rewarding responsibilities:</p><br><br><ul><li>Supervise and coordinate the daily activities of nursing and nursing assistant teams.</li><li>Develop and monitor schedules, manage attendance and absences.</li><li>Ensure staff management, recruitment, and onboarding of new employees.</li><li>Ensure the application of good professional practices and care protocols.</li><li>Participate in assessing the needs for equipment and consumables, and manage their supply.</li><li>Conduct training and support actions for the continuous professional development of teams.</li><li>Participate in risk management and the implementation of quality improvement plans.</li><li>Be a key contact for patients, their families, and other healthcare professionals.</li></ul><br> <br> Required profile : <p>To excel in this role, a <strong>Bachelor's degree (Bac +3)</strong> is required, ideally in <strong>Healthcare / Social Work fields</strong>.</p><br><br><p>Your professional background should demonstrate solid experience, ranging from <strong>10 to 20 years</strong>, in management or leadership roles within healthcare facilities.</p><br><br><ul><li>Strong skills in <strong>team management</strong> and <strong>human resources management</strong>.</li><li>Excellent knowledge of nursing practices and current regulations in the healthcare sector.</li><li>Ability to <strong>solve complex problems</strong> and make quick, informed decisions.</li><li>Proven abilities in <strong>communication</strong>, active listening, and teaching.</li><li>Sense of organization, rigor, and ability to manage priorities.</li><li>Proficiency in common computer tools and care management software.</li><li>Demonstrate <strong>empathy</strong>, <strong>kindness</strong>, and a strong commitment to patient well-being.</li></ul><p>If your profile matches these expectations and you aspire to a responsible position where you can shape the future of care, don't hesitate! Apply now using the button "Send my CV to the recruiter".</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>We are looking for an Area Sales Manager to support sales growth within Morocco. This is a remote role, with preference for candidates based in Agadir or Marrakesh , Morocco. You will manage a defined market segment and work to understand customer needs, identify new business opportunities, and deliver tailored solutions to meet customer needs. You will collaborate with partners, internal sales teams, and technical stakeholders to build a pipeline of opportunities and develop long-term customer relationships. Key Responsibilities: Analyse market potential and track market share. Identify and secure new business opportunities within your territory. Build and maintain a strong pipeline of projects and sales opportunities. Manage the full sales cycle from initial contact through to order closure. Take ownership of commercial targets and consistently deliver results. Monitor market potential, customer activity, and market share trends. Stay informed on industry developments, customer challenges, competitor activity, and TOMRA technologies. Use a consultative approach to understand customer needs and recommend suitable solutions. Plan and structure sales activities, including forecasting and pipeline management Conduct regular customer visits and remain highly visible in the market. Lead customer demonstrations, reference visits, webinars, and promotional events. Work closely with the wider TOMRA Food sales organisation, service teams, sales admin, CPM, and pre-sales engineering. Organise promotion activities in your area, such as demos, open days, TOMRA Food talks, reference visits, and webinars. Work with sales plans, and pipeline management tools. Provide structured feedback from the market to internal teams. Health, safety and care for the environment come first. You are empowered to stop work if something feels unsafe, and we expect everyone to speak up so we can prevent harm and reduce our environmental impact.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>About You: We are looking for a highly motivated sales professional who combines commercial drive with strong relationship-building skills. Experience & Skills: Higher qualification in technical, commercial, or industrial engineering. 5+ years experience in sales, ideally within large capital equipment. Proven success managing long sales cycles and closing high-value deals. Knowledge of the food industry. Experience with consultative, solution-based sales methodologies. Strong commercial acumen and market awareness. Excellent communication and stakeholder management skills. Highly structured, analytical, and proactive approach to sales planning. Proficiency in English, Arabic and French. Comfortable working independently in a remote role Willingness to travel up to 50%.</p><p></p></section>
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Company culture : <p><strong>HUIR – International University Hospital of Rabat</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and teamwork are central to daily practices. The hospital promotes a close and supportive management style focused on empowerment, guidance, and collective commitment. This collaborative foundation is reinforced by a strong <strong>innovation dimension</strong>, encouraging initiative, experimentation, and continuous improvement. It is supported by structured processes ensuring reliability and efficiency, while competitive dynamics play a clearly secondary role.
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<br> Job : <p><strong>The Front Office Manager (M/F)</strong> is responsible for overseeing all administrative activities related to patient reception, management of coverage by payers, and billing for healthcare services. He/She ensures the quality, reliability, and compliance of administrative and financial operations throughout the patient's journey.</p><br><br><p><br>Responsibilities:</p><br><br><p>Admissions Management</p><br><br><ul><li>Manage and resolve administrative or financial complaints, conflicts, and disputes with patients, ensuring the quality of patient relations, adherence to the institution's procedures, and providing appropriate solutions in a timely manner.</li><li>Supervise administrative patient reception.</li><li>Ensure the quality and reliability of information collected during admission.</li><li>Verify the completeness and compliance of administrative files.</li><li>Ensure the smooth administrative process for patients.</li></ul><p>Coverage Management</p><br><br><p>Supervise the processing of coverage requests from payers (insurers, mutual funds, agreements, companies, etc.).<br>Ensure necessary approvals are obtained within the required deadlines.<br>Verify the compliance of guarantees and coverages provided.<br>Follow up on files awaiting validation or additional information.<br>Collaborate with partner organizations to resolve disputes or discrepancies.<br>Billing Management</p><br><br><ul><li>Supervise the billing and collection operations for medical and hospital services.</li><li>Ensure the correct application of rates and coverage terms.</li><li>Control cash, check, transfer, credit card, and other payment methods.<br></li></ul><p>Management and Organization</p><br><br><ul><li>Supervise, coordinate, and evaluate the Admissions, Coverage, and Billing teams.</li><li>Organize schedules and ensure service continuity 7 days a week.</li><li>Define performance objectives and monitor activity indicators.</li><li>Participate in the recruitment and integration of new employees.</li></ul><p>Control and Continuous Improvement</p><br><br><ul><li>Implement and monitor operational procedures for the department.</li><li>Control the quality of administrative and financial data.</li><li>Develop activity reports and dashboards.</li><li>Analyze malfunctions and propose corrective actions. </li></ul> <br> Required profile : <p>Bachelor's degree (Bac +4) to Master's degree (Bac +5) in financial or accounting management.<br>Significant experience (10 years or more) in hospital billing.<br>Previous experience in a hospital project context is a major asset.<br>Additional training in hospital management, insurance management, or medical billing is an asset.<br>Proficiency in hospital management software and billing systems.<br>Knowledge of social security, health insurance, and mutual fund regulations and standards.<br>Competence in using office tools (Word, Excel, etc.).<br>Rigor, precision, and ability to manage and work in a team.<br>Excellent communication and interpersonal skills.<br>Organizational skills, autonomy, and stress management.<br>Good listening skills and responsiveness to the needs of patients and external partners.</p><br><br> <br><br> </div>
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<span>experienced and results-oriented IT Project Manager to lead and deliver strategic IT initiatives across the organization.<br> The successful candidate will be responsible for managing the full project lifecycle, ensuring projects are delivered on time, within scope, and within budget while meeting business objectives and quality standards.<br> The ideal candidate will possess strong leadership, stakeholder management, and communication skills, with extensive experience managing complex IT projects in enterprise environments.<br> Key Responsibilities Lead the planning, execution, monitoring, and closure of IT projects from initiation through delivery.<br> Define project scope, objectives, deliverables, timelines, budgets, and resource requirements.<br> Collaborate with business stakeholders, technical teams, vendors, and external partners to ensure successful project outcomes.<br> Develop and maintain detailed project plans, schedules, and status reports.<br> Identify, assess, and mitigate project risks and issues to minimize impact on project delivery.<br> Manage project budgets, resources, and timelines to ensure efficient execution.<br> Facilitate project meetings, workshops, and steering committee sessions.<br> Ensure compliance with project governance standards, organizational policies, and quality requirements.<br> Track and report project progress, milestones, dependencies, and key performance indicators to senior management.<br> Support change management and ensure smooth implementation and adoption of new solutions.<br> Foster collaboration and maintain effective communication among all project stakeholders.<br> Education Bachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field .<br> Experience Minimum 10 years of experience in IT project management, with proven experience delivering complex enterprise IT projects.<br> Demonstrated experience managing projects throughout the full project lifecycle.<br> Experience working within Agile, Waterfall, or hybrid project environments .<br> Technical & Professional Skills Strong understanding of project management methodologies, frameworks, and best practices.<br> Experience using project management tools such as Microsoft Project, Jira, Azure DevOps, or similar tools .<br> Good understanding of the Software Development Lifecycle (SDLC) .<br> Experience managing cross-functional teams, vendors, and third-party service providers.<br> PMP, PRINCE2, Agile, Scrum Master, or equivalent certifications are highly desirable.<br> Soft Skills Excellent leadership, organizational, and stakeholder management skills.<br> Strong analytical, problem-solving, and decision-making abilities.<br> Excellent verbal and written communication skills in English; Arabic is an advantage.<br> Ability to manage multiple projects and priorities in a fast-paced environment.<br> Strong interpersonal skills with the ability to build and maintain effective working relationships.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Business Development Manager Debt Collection is responsible for developing the debt collection business for third parties (Third Party Collection), by prospecting new clients, developing strategic partnerships, and supporting companies in optimizing their customer credit management. They are responsible for acquiring new collection mandates, managing commercial relationships, and promoting all customer risk management services.</p><p><strong>Commercial Development</strong></p><ul><li>Prospect and acquire new SME, mid-cap, and large enterprise clients.</li><li>Identify companies' needs in terms of amicable and judicial debt collection.</li><li>Develop a portfolio of active clients across the entire Moroccan territory.</li><li>Develop and implement a commercial action plan dedicated to Third Party Collection activities.</li><li>Maintain active market and competitor intelligence.</li></ul><p><strong>Client Relationship Management</strong></p><ul><li>Present collection services and associated solutions.</li><li>Understand client issues and propose appropriate solutions.</li><li>Build lasting relationships with financial directors, credit management, general management, and collection managers.</li><li>Ensure the follow-up and retention of the client portfolio.</li></ul><p><strong>Commercial Opportunity Management</strong></p><ul><li>Prepare commercial proposals and tenders.</li><li>Negotiate contractual and pricing conditions.</li><li>Coordinate with operational teams to ensure optimal file handling.</li><li>Ensure follow-up of contracts until signature and implementation.</li></ul><p><strong>Internal Coordination</strong></p><ul><li>Work in close collaboration with the collection, legal, and operational teams.</li><li>Ensure efficient transfer of new files to the relevant teams.</li><li>Participate in the continuous improvement of commercial processes.</li></ul><p><strong>Reporting and Management</strong></p><ul><li>Update the CRM and ensure the quality of commercial data.</li><li>Produce regular reports on commercial activity.</li><li>Monitor the achievement of individual and collective objectives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Qualifications</strong></p><ul><li>Bac+4/5 in Commerce, Finance, Management, Business Law, or equivalent.</li></ul><p><strong>Experience</strong></p><ul><li>Minimum 3-5 years of experience in B2B commercial development.</li><li>Experience in debt collection, credit insurance, factoring, banking, financial services, or business services is highly desirable.</li><li>Good knowledge of the Moroccan economic landscape.</li></ul><p><strong>Technical Skills</strong></p><ul><li>Proficiency in prospecting and negotiation techniques.</li><li>Good understanding of the Order-to-Cash cycle and customer credit management.</li><li>Knowledge of amicable and judicial collection procedures.</li><li>Ability to analyze complex needs and build tailored service offers.</li><li>Proficiency in CRM tools and the Office Suite.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><br>Store Manager (B)<br>Purpose & Overall Relevance for the Organization:<br>Contributes to meeting or exceeding store sales and KPI targets by:<br>• Building an emotional connection with customers and living the Brand Values.<br>• Serving and selling to customers and conscientiously executing store operations.<br>Key Responsibilities:<br>• Is aware of store and individual targets and actively works to meet or exceed these by using all the resources available within the store.<br>• Meets or exceeds customer expectations and boosts sales and Brand experience by using appropriate elements of the adidas customer service model.<br>• Creates an emotional connection with every customer by being a passionate and enthusiastic adidas Brand ambassador.<br>• Proactively seeks and incorporates basic core and seasonal product knowledge into his/her service approach within his/her assigned store zone(s).<br>• Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards.<br>• Complies with store policies and procedures to maintain a safe shopping and working environment.<br>• Ensures the product offer in the store is made available to customers by assisting with deliveries and replenishing the sales floor.<br>• Completes sales transactions quickly and accurately while adhering to cash protection procedures.<br>• Minimizes loss by actively maintaining sales floor awareness while serving customers.<br>• Collaborates productively and respectfully with team members to meet or exceed store goals.<br>• Completes all compulsory training programs and effectively transfers learning into skills on the job.<br>• Communicates a desire for ongoing learning and welcomes all available opportunities to increase performance.<br>Key Relationships:<br>• Customers<br>• Peers & Supervisor<br>Requisite Education and Experience / Minimum Qualifications:<br>• A minimum of 1-2 years of Store Management experience.<br>• Preferably between 1-2 years working in a sports/fashion customer & commercial-focused retail environment.<br>• Basic numeracy, literacy, and verbal communication skills.<br>• Fluency in English and French, while Arabic would be advantageous.<br><br></div></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Be an ambassador of the brand and the property as General Manager, where your leadership, strong interpersonal skills and strategic vision will drive an engaged team, guest satisfaction and maximized operating results. You will bring your strong commercial and business acumen, and tenacity to drive the top line to exceed targets, and to position the property in the luxury marketplace.</p><p>To showcase the benefits and perks of working at the property and Accor, including talent development opportunities and Corporate Social Responsibility activities, you will be responsible for, among others:</p><ul><li>Leading the business; Lead the overall management and strategic direction of the property and support all departments in the achievement of operational targets</li><li>Maximize the property in terms of profit and management of financials</li><li>Ensure full compliance with operating controls and legislation in all areas of the business</li><li>Building your team: Actively involved in the recruitment process of positions within the property to select the best fit</li><li>Champion employee engagement and promote a collaborative and inclusive environment where all employees are encouraged to provide input</li><li>Develop relationships within the local community</li><li>Driving service culture: Maintain product and service quality standards to exceed guest expectations</li><li>Promote the brand and ensure all brand essentials and standards are in place and executed consistently.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Strong leadership, interpersonal skills and strategic vision</li><li>Strong commercial and business acumen</li><li>Tenacity to drive the top line to exceed targets</li><li>Ability to position the property in the luxury marketplace</li><li>Experience in leading the overall management and strategic direction of a property</li><li>Experience in maximizing property profit and managing financials</li><li>Experience in ensuring full compliance with operating controls and legislation</li><li>Experience in recruitment processes</li><li>Ability to champion employee engagement and promote a collaborative and inclusive environment</li><li>Ability to develop relationships within the local community</li><li>Ability to maintain product and service quality standards to exceed guest expectations</li><li>Ability to promote the brand and ensure all brand essentials and standards are in place and executed consistently.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph">Manage a team that designs, develops, troubleshoots and debugs software programs for databases, applications, tools, networks etc. <p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p>
<p>True innovation starts when everyone is empowered to contribute. That s why we re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p>
<p>We re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u> accommodation-request_mb@oracle.com </u> or by calling 1-888-404-2494 in the United States.</p>
<p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p> <p>Career Level - M3</p> As a manager of the software engineering division, you will apply your knowledge of software architecture to manage software development tasks associated with developing, debugging or designing software applications, operating systems and databases according to provided design specifications. Build enhancements within an existing software architecture and suggest improvements to the architecture.</div></section>
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Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.
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<br> Job : <p>Join a dynamic company in the <strong>Medical Equipment</strong> sector as a <strong>Counter Manager</strong>. Based in <strong>Fes</strong>, you will be the face of our company to our clients and the pillar of the daily management of our counter. This is a unique opportunity to develop your career within a structure recognized for its expertise.</p><br><br><p>Your role will be essential in achieving our commercial objectives and satisfying our customers. You will actively contribute to the company's brand image and the smooth running of sales and service operations.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Welcoming clients, prospects, and partners in person and by phone.</li><li>Managing orders, quotes, and invoicing in compliance with internal procedures.</li><li>Monitoring stock levels and participating in inventory counts.</li><li>Organizing and maintaining the counter area for optimal presentation.</li><li>Contributing to the achievement of the counter's sales targets.</li><li>Providing various administrative support related to commercial activity.</li><li>Informing and advising clients on our products and services.</li></ul> <br> Required profile : <p>A diploma of <strong>Bac +3</strong> level is required. A specialization in <strong>Commercial</strong>, <strong>Sales</strong>, or <strong>Export</strong> would be a major asset.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> in a similar role is requested. Knowledge of the medical equipment sector would be a appreciated plus.</p><br><br><ul><li>Excellent <strong>communication</strong> and <strong>customer relations</strong> skills.</li><li>Sense of <strong>organization</strong> and rigor in administrative management.</li><li>Autonomy and proactivity in problem-solving.</li><li>Proficiency in standard computer tools (Office Suite) and commercial management software.</li><li>Good interpersonal skills and team spirit.</li><li>Adaptability and quick learning ability.</li></ul><p>If you recognize yourself in this description and this challenge motivates you, do not hesitate to apply now. Send my CV to the recruiter</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b>Job Description </b>About Inetum Consulting Inetum Consulting Africa, the consulting business line of the Inetum Group for Africa, supports leaders and organizations in their transformation, performance, and strategic execution challenges. Our mission is to bring clarity to complex environments, structure key decisions, and transform ambitions into concrete, measurable, and sustainable results. We work with public and private sector stakeholders on topics related to strategy, transformation, organization, digital, data, AI, operational excellence, and the management of large programs. Job Description We are looking for a Senior Manager to contribute to business development, delivery performance, team management, thought leadership, and knowledge capitalization within our Consulting practice. The role requires a senior consulting profile capable of combining business development, client relations, operational excellence, team leadership, and intellectual capital development. Key Responsibilities: Develop business activity and contribute to achieving booking objectives; Build, qualify, and manage a solid sales pipeline; Develop trusting relationships with executives, C-level executives, and key decision-makers; Identify and develop priority accounts and strategic opportunities; Lead or contribute to sales proposals, presentations, and client meetings; Guarantee the quality of delivery of consulting engagements under their responsibility; Manage revenue, margin, deadlines, budgets, risks, and scope changes; Ensure client satisfaction and maintain a relationship of trust throughout engagements; Monitor project performance and guarantee delivery within agreed deadlines and budgets; Ensure proper staffing of engagements and the alignment between project needs and consultant profiles; Mentor, coach, develop, and retain team members; Contribute to performance reviews, development plans, training, and Recruitment; Produce or contribute to publications, white papers, and reference content; Support sales proposals and client meetings with relevant insights; Capitalize on project knowledge, lessons learned, methodologies, and reusable assets; Promote knowledge sharing and reuse within teams. Expected Impact: Profitable growth of the consulting business; Strengthened sales pipeline and improved conversion rate; High-quality delivery and strong customer satisfaction; Improved project margins and operational performance; Effective management, development, and retention of teams; Enhanced market visibility through thought leadership; Better capitalization and reuse of internal knowledge</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Over 15 years of professional experience, ideally in consulting, transformation, or advisory services. Master's degree (Bac+5) from a top engineering or business school. Strong business development and client relationship management skills. Proven experience leading complex projects and multidisciplinary teams. Solid financial discipline focused on revenue, margin, budget, and performance delivery. Demonstrated leadership, coaching, and talent development skills. Excellent communication skills, executive approach, and ease in interacting with C-level executives. Ability to produce high-quality content and contribute to the development of internal intellectual capital. Analytical mind, structured approach to problem-solving, and strong results orientation. In summary, the Senior Manager is expected to be a business developer, a delivery leader, a talent developer, and a key contributor to knowledge capitalization, with a direct impact on growth, customer value, and... Team performance.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Le M ridien N'Fis NFIS Marrakech is seeking an exceptional and visionary General Manager to lead the next chapter of one of Marrakech's most exciting lifestyle destinations. As the property continues its transformation under an ambitious ownership vision, NFIS is redefining itself through a distinctive blend of hospitality, culinary excellence, cultural storytelling, design, and curated lifestyle experiences. Supported by strategic partnerships and innovative concepts, the hotel is positioned to become a true destination within Marrakech's landscape under the Autograph Collection. This role requires a highly visible, entrepreneurial, and charismatic leader who can successfully balance guest experience, operational excellence, commercial performance, talent leadership, and strong ownership partnership. The General Manager will not only execute the property's strategic vision but actively contribute to shaping its future identity and market positioning. The successful candidate will bring extensive luxury and lifestyle hospitality experience, a passion for Food & Beverage innovation, a refined attention to detail, and a proven ability to create vibrant destination experiences that attract both international travelers and the local community.</p><p>CORE WORK ACTIVITIES</p><p>Leading Hotel Operations</p><p>Provides strategic leadership across all operational departments to deliver exceptional guest experiences and sustainable business performance. Maintains a highly visible presence throughout the hotel, leading by example and ensuring flawless execution of luxury service standards. Demonstrates exceptional attention to detail, proactively identifying operational, service, or aesthetic opportunities and ensuring rapid resolution. Creates a culture of accountability, excellence, and continuous improvement. Ensures strong operational execution across Rooms, Food & Beverage, Events, Wellness, and Lifestyle experiences. Champions a guest-centric culture aligned with the evolving identity and positioning of NFIS Marrakech.</p><p>Driving Commercial & Financial Performance</p><p>Delivers revenue growth, profitability and market positioning through strategic business leadership. Partners closely with Sales, Marketing and Revenue Management teams to maximise performance across all segments. Leverages luxury and lifestyle market insights to strengthen the hotel's positioning within Marrakech and internationally. Identifies new business opportunities, strategic partnerships, and innovative concepts that enhance the guest experience and commercial performance. Maintains strong financial discipline while identifying opportunities for innovation and long-term value creation.</p><p>Lifestyle, Innovation & Brand Development</p><p>Acts as a key ambassador and steward of the NFIS brand vision, helping bring the property's unique identity to life. Collaborates with ownership and strategic partners to develop and enhance signature concepts, experiences, and partnerships. Drives innovation across guest programming, culture, gastronomy, wellness, and entertainment. Creates dynamic experiences that establish the hotel as a destination for both international guests and local clientele. Demonstrates a sophisticated understanding of luxury, design, storytelling, and experiential hospitality.</p><p>Talent & Culture Leadership</p><p>Builds and develops a high-performing leadership team through coaching, succession planning and active talent development. Champions Marriott s people-first culture and leadership principles. Creates an environment that attracts, retains and inspires top hospitality talent. Leads with authenticity, resilience and emotional intelligence.</p><p>Stakeholder & Owner Partnership</p><p>Maintains strong relationships with ownership representatives and key regional stakeholders. Provides clear communication, strategic updates and operational transparency. Acts as an ambassador for both Marriott International and the Le M ridien brand within the local and international market.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education & Experience</p><p>Bachelor's degree from an accredited university in Hospitality Management, Business Administration, or a related field preferred.</p><p>Significant senior leadership experience within luxury, lifestyle, or premium hospitality environments.</p><p>Previous General Manager experience within internationally recognized luxury or lifestyle hotel brands.</p><p>Proven success leading complex luxury hotel operations with strong Food & Beverage components.</p><p>Experience developing destination venues, lifestyle programming, and guest experiences that drive market relevance and local engagement.</p><p>Strong commercial acumen with demonstrated success in revenue growth, profitability, and asset performance.</p><p>Experience working closely with ownership groups and managing sophisticated stakeholder relationships.</p><p>International hospitality experience across multiple markets preferred.</p><p>Demonstrated ability to lead culturally diverse teams and build high-performance cultures.</p><p>French and/or Arabic language capabilities are advantageous.</p><p></p></section>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
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<br> Job : <p>The Mobile and Internet Testing Department ensures the handling of anomalies related to commercial launches of Orange France offers and thus contributes to the quality loop of the catalogs.</p><br><br><p><br>The activity consists of managing production anomalies, from request reception to capitalization, including correction if necessary for the Internet and Mobile scope.<br>The activity concerns all anomalies from a commercial launch and is divided into 2 periods: VSR and Post T3.</p><br><br><p><br>Requests arrive either via a "tempo" tool or by email:</p><br><br><ul><li>Qualify the request to ensure it is indeed an anomaly: find the marketing brief, the catalog, the transverse modeling manager (RMT) who handled the request</li><li>Track the request in the tempo tool (or in sharepoint for now) and assign it to the RMT concerned with the fix</li><li>Respond to the requester to acknowledge receipt of their request</li><li>Ensure that requests are being processed, monitor, and if necessary, follow up to meet deadlines</li><li>Organize and lead meetings with various stakeholders on the subject if needed</li><li>Manage the commercial launch bridge and the VSR bridge during the 15 days following the collection launch.</li><li>Send the daily report</li><li>Participate in billing meetings (every 15 days) and Soft follow-up meetings (every week)</li><li>Participate in the Parameterization committee or lead the meeting if necessary</li><li>Manage catch-up work if needed</li><li>Ensure the ticket is correctly filled out once the fix has been deployed</li><li>Inform the requester of the incident so they can validate the fix</li><li>Organize the review meeting with partners before the final milestone</li><li>Organize the transfer of pain points during the final milestone of the collections and monitor their evolution</li><li>Propose areas for improvement by identifying P0, reiterated, or recurring anomalies</li><li>Participate in the capitalization meeting</li><li>Participate in the steering committee</li><li>The team manages tests on the day of the commercial launch and coordinates various stakeholders, writes the report, and escalates anomalies on the VSR bridge</li></ul> <br><br> </div>