Git Jobs in Morocco
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<p>At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. We are expanding our Data team and are looking for experienced Data Architects and Data Engineers with strong expertise in Telecom and OSS environments. The successful candidates will contribute to both the design and implementation of enterprise data models, ensuring alignment between business needs, operational processes, and technical solutions. Key Responsibilities Develop, maintain, and optimize data models aligned with TM Forum SID standards . Translate business and operational requirements into scalable data and solution designs. Analyze, map, and harmonize data across multiple OSS systems. Support the definition of data ownership, mastership rules, business objects, and data standards. Produce detailed analysis and design deliverables to support architectural decisions. Collaborate with business, operational, and technology stakeholders to ensure alignment of data solutions. Contribute to the definition and evolution of standardized data models and cross-system mapping frameworks, with a focus on ORI, MOST, and IRP . Ensure consistency, quality, and governance across enterprise data assets.</p><p><strong>Desired Candidate Profile</strong></p><p>Engineering degree or Master's degree in Computer Science, Telecommunications, Data Engineering, or a related field. Fluent English (written and spoken) is mandatory. Minimum 5 years of experience in Telecom and OSS environments. Strong knowledge of TM Forum SID and telecom data modeling principles. Proven experience in Solution Design and data architecture activities. Ability to understand, analyze, and translate business requirements into technical solutions. Experience with standardized data models based on TM Forum SID within OSS ecosystems. Strong analytical, problem-solving, and stakeholder management skills. Ability to work effectively in a multicultural and cross-functional environment.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>OVERVIEW _x000D_ Business Unit: Operations Department: Regional Hub of Rabat, Morocco Country: Morocco Location: Rabat, Morocco Job Grade: E3 Contract Type: Fixed Term Closing Date: 20-Jul-2026 JOB PURPOSE _x000D_ Under the supervision of the Country Operations Manager, to develop and manage the portfolio of specific sectors related to Social Infrastructure and Development (Education/Health/Water & Sanitation/Urban Development) projects and TAs within the approved costs, timelines and quality to ensure efficient delivery of the Bank s mandate to support socio-economic development in the relevant Member Countries. Supervise and provide technical oversight to Project Officers on day-to-day basis for the implementation of projects and provide clearance on their tasks. Lead in the project appraisals, conduct portfolio quality reviews, clear project progress reports and PIASRs, contribute to clearance of tender documents and contracts related to implementation of the approved projects and proactively mitigate risks issues in the portfolios. Provide technical support and contribution in shaping the Bank s strategy by focusing on the given sector in the covered region, including contribution to MCPS, analytical work and programming. Contribute to the Bank s operational, financial and procurement policies and guidelines as well as to the knowledge management agenda. KEY ACCOUNTABILITIES _x000D_ Pipeline Building: Lead the discussions with Executing Agencies/Line Ministries and development partners to identify bankable projects in line with the Bank and Country priorities. Lead the preparation of Project Concept Notes and ensure their inclusion in the Bank s 3-Year Work Programs. Coordinate with respective GPP partnership colleagues to engage development partners for co-financing Lead the efforts for the mobilization of Projects Preparation Facility to support the preparation of bankable projects. Project Appraisal: Lead the preparation of project appraisals to ensure comprehensive coverage of the technical, economic, social, financial, procurement, institutional and environmental aspects of the project proposals are in line with the operations manual and applicable policies/procedures of the Bank. Seek inputs from the respective Sector Teams in DGCP and GPP to further refine and enhance the project appraisal documents prior to submission for Board approval. Ensure all changes identified during project preparation and appraisal are incorporated in all the relevant documents for alignment of project design and approach prior to submission of project for Board approval. Project Approval: Lead in the preparation, follow-up and communication of project preparation and approvals, in line with IsDB s business processes, delegation of authority with the relevant focal points and stakeholders (Bank, MC, Partners) KEY ACCOUNTABILITIES _x000D_ Project Implementation and Monitoring: Coordinate with respective DGCP and GPP Sectoral Leads for receiving technical assistance in all aspects across the entire project lifecycle. Maintain project plans to ensure ongoing monitoring of project progress, proactive identification of issues and implementation of action plans to resolve issues promptly. Liaise with the Operations Quality and Monitoring (OQM) Unit during the operational cycle of projects to ensure necessary operational policies and procedures are being followed and suggestions for improvements are implemented. Review disbursement requests and advise on clearance status to country management to ensure timely resolution of procurement and other related issues and ensure that Undisbursed Commitments are minimized. Project Closure and Review: Lead or Contribute to the preparation of project completion reports, on completion of each project, ensuring that all elements of the project charter have been incorporated in the report. Provide inputs to the Sectoral Teams in DGCP and GPP ensuring that the problems and issues faced, remedial actions taken, and the lessons learned are well documented for reference in future projects. Provide necessary inputs to the Portfolio Effectiveness Unit, at the end of the project portfolio cycle, to ensure that the portfolio development effectiveness objectives have been achieved. ABOUT APPLICATION PROCESS _x000D_ If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s): Resume/CV Copy of passport Academic certificate If you are currently an IsDB Regular staff applying for this role and get selected through the competitive selection process; your current contract type and other terms and conditions will remain unchanged. The Islamic Development Bank (IsDB) does not ask for payments of any kind from applicants throughout the recruitment process (job application, CV review, interview meeting, and final processing of applications). In addition, the IsDB does not request information on applicants bank accounts. The IsDB declines all responsibility for the fraudulent publications of job posts or job offers in its name or, in general, for the fraudulent use of its name in any way whatsoever.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>ACADEMIC AND PROFESSIONAL QUALIFICATIONS _x000D_ Bachelor s degree in Education Engineering/ Public Health/ Health Services and Programs Management / Water & Sanitation / Urban Development / Engineering or related field. Master s Degree in a particular sector would be preferred. Additional qualification or certification in Project Management like PMP, PRINCE, etc. would be highly desirable. Minimum 8 years of experience with a Bachelor s degree/6 years experience with a Master s degree in a relevant development sector. Languages: English: Mandatory | French: Mandatory SKILLS & NECESSARY KNOWLEDGE _x000D_ Project Management skills. People Management skills. Quality Management. Results Orientation. Portfolio Management. Time and resource management. Building Relationships. Passion for Excellence. Problem Solving skills. Vendor Management Global Trends and Challenges in the specific sector. IT and AI skills, especially in project management.</p><p></p></section>
<p>Lead the development of Electrical & Electronic (E&E) subsystems from RFQ through industrial launch. Drive the technical development of automotive software and E&E architectures in compliance with OEM standards. Coordinate multidisciplinary engineering teams and ensure effective operational management throughout the project lifecycle. Define technical roadmaps, development planning, milestones, and resource allocation. Manage project planning, budget, KPIs, risks, and reporting to ensure successful project execution. Act as the main technical interface with OEMs, suppliers, and internal stakeholders. Support product development using PLM methodologies and ensure compliance with customer development processes. Participate in the definition and validation of Electrical & Electronic Architecture (Architecture EE) and subsystem integration. Coordinate the development of EDS (Electrical Distribution Systems), wiring harnesses (Faisceaux), cabling, and mechatronic systems. Prepare and monitor operational development schemes (Sch mas op rationnels de d veloppement). Ensure compliance with APQP/PAPP deliverables and customer quality requirements. Support industrialization activities, production launch, and product transfer to manufacturing. Lead root cause analysis and resolution of E&E defects while ensuring rapid response to technical issues. Coordinate RFQ activities by proposing optimized technical solutions and cost estimations. Drive continuous improvement initiatives to enhance product quality, delivery performance, and engineering efficiency.</p><p><strong>Desired Candidate Profile</strong></p><h2>Profile</h2><p>Education Master's Degree in Electrical Engineering, Electronics, Embedded Systems, Mechatronics, Automotive Engineering, or equivalent.</p><p>Experience Minimum 4 years of experience in automotive engineering. Proven experience in Subsystem Technical Management , Project Leadership, or Technical Project Management. Experience working with automotive OEMs. Strong experience managing multidisciplinary engineering teams. Experience from development through industrialization and production launch.</p><p>Soft Skills Strong leadership and team management Excellent communication and stakeholder management Customer-oriented mindset High level of reactivity and problem-solving Ability to manage multiple projects simultaneously Decision-making and organizational skills Autonomous, proactive, and results-oriented</p><p>Languages Fluent French (written and spoken) Fluent English (written and spoken)</p><p>Skills Software EE Automobile Architecture EE Electrical Distribution System (EDS) Wiring Harness Design (Faisceaux & C blage) Mechatronics Automotive Embedded Systems Pilotage de D veloppement Operational Management PLM (Product Lifecycle Management) De</p>
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<span>We are looking for an experienced Sales Development Representative (SDR) to join our team immediately and handle B2B cold calling campaigns targeting companies across the UAE and Saudi Arabia .<br> The SDR will be responsible for identifying relevant businesses, speaking with decision-makers, qualifying their needs, and booking qualified meetings for the sales team.<br> This role is highly focused on outbound calling , so we are looking for someone confident, persistent, and comfortable speaking with senior decision-makers.<br> Fully remote position.<br> Opportunity to work on a B2B campaign targeting the UAE and Saudi Arabian markets .<br> Performance-driven environment with clear KPIs and targets.<br> Opportunity to develop experience in B2B SaaS and consultative outbound sales.<br> Direct exposure to senior business decision-makers.<br> Immediate start opportunity for the right candidate.<br> Minimum 1 year of experience in B2B cold calling, SDR, telesales, or outbound sales.<br> Proven experience making a high volume of outbound calls.<br> Experience targeting the UAE and/or Saudi Arabian market is highly preferred.<br> Strong spoken English and professional communication skills.<br> Comfortable speaking with senior decision-makers.<br> Strong objection-handling and qualification skills.<br> Experience with CRM systems and maintaining accurate call records.<br> Comfortable working with daily and monthly sales KPIs.<br> Ability to work independently in a remote environment.<br> Immediate availability is required.<br> Key Responsibilities Make high-volume B2B cold calls to prospects across the UAE and Saudi Arabia.<br> Identify and connect with relevant decision-makers, including HR, Administration, Facilities, and Operations leaders.<br> Qualify prospects based on company profile, workforce size, current processes, pain points, and business needs.<br> Identify companies managing large contractual, temporary, or distributed workforces.<br> Conduct professional discovery conversations and identify potential business opportunities.<br> Handle objections confidently and maintain control of cold calls.<br> Book qualified meetings with interested prospects.<br> Maintain accurate prospect information, call feedback, and follow-ups in the CRM.<br> Consistently achieve daily calling, qualification, and meeting-booking KPIs.<br> Ideal Candidate The ideal candidate is: Confident and comfortable making cold calls throughout the day.<br> Highly persistent and able to handle rejection without losing motivation.<br> Naturally curious and able to ask the right qualification questions.<br> Strong at building rapport quickly with prospects.<br> Commercially minded and focused on generating qualified opportunities rather than simply making calls.<br> Experienced in speaking with HR, Operations, Facilities, or senior business decision-makers.<br> Organized, disciplined, and reliable with CRM updates and follow-ups.<br> Experienced in selling or prospecting for B2B SaaS, HR technology, workforce management, payroll, or similar business solutions is a strong advantage.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY The Director of Human Resources will report directly to the property General Manager, with a dotted-line (functional) reporting relationship to the Regional Senior Director of Human Resources and will be an integral member of the property executive committee. As a member of the Human Resources organization, he/she contributes a high level of human resource generalist knowledge and expertise for a designated property. He/she will be accountable for talent acquisition, succession/workforce planning, performance management and development for property employees, using technology efficiently, and coaching/developing others to help influence and execute business objectives in the most efficient manner. He/she generally works with considerable independence, developing processes to accomplish objectives in alignment with broader business objectives. Additionally, he/she utilizes a Human Resource Business Plan aligned with property and brand strategies to deliver HR services that enable business success.</p><p>CORE WORK ACTIVITIES</p><p>Managing the Human Resources Strategy</p><ul><li>Executes and follows-up on engagement survey related activities.</li><li>Champions and builds the talent management ranks in support of property and region diversity strategy.</li><li>Translates business priorities into property Human Resources strategies, plans and actions</li><li>Implements and sustains Human Resources initiatives at the property.</li><li>Coordinates the human capital review process at property(s) and leads succession planning activities on property and in the market, as appropriate.</li><li>Leads the assessment of property(s) leadership pipeline through the human capital review process and assists with follow-up.</li><li>Creates value through proactive approaches that will affect performance outcome or control cost.</li><li>Monitors effective use of myHR by property managers and employees.</li><li>Leads and participates in succession management and workforce planning.</li><li>Responsible for Human Resources strategy and execution.</li><li>Serves as key change manager for initiatives that have high employee impact.</li><li>Attends owners meetings as a member of the property executive committee and provides meaning or context to the Human Resources results (e.g., retention statistics, critical open positions, employee satisfaction, and training initiatives and results); and demonstrates an understanding of owner priorities.</li><li>Supervises one or more on-property Human Resources, as well as market-based Human Resources Specialist type resources where appropriate.</li></ul><p>Managing Staffing and Recruitment Process</p><ul><li>Analyzes open positions to balance the development of existing talent and business needs.</li><li>Serves as coach and expert facilitator of the selection and interviewing process.</li><li>Surfaces opportunities in work processes and staffing optimization.</li><li>Makes staffing decisions to manage the talent cadre and pipeline at the property.</li><li>Develops staffing strategy (in collaboration with hiring manager) relating to hiring practices; consults with hiring manager on compensation, benefits, etc.</li><li>Monitors sourcing process and outcomes of staffing process.</li><li>Ensures managers are competent in assessing and evaluating hourly staff.</li></ul><p>Managing Employee Compensation Strategy</p><ul><li>Remains current and knowledgeable in the internal and external compensation and work competitive environments.</li><li>Leads the planning of the hourly employee total compensation strategy.</li><li>Champions the communication and proper use of total compensation systems, tools, programs, policies, etc.</li><li>Participates in quarterly internal equity analysis; reviews internal equity reports and surface issues needing resolution.</li><li>Creates and implement s total compensation management packages/offers, particularly recognition and incentive programs directed towards property priorities.</li></ul><p>Managing Staff Development Activities</p><ul><li>Ensures completion of the duties and responsibilities of the properties Human Resources staff members, as outlined in applicable job description(s).</li><li>Ensures property Human Resources staff is properly trained in all employee-related human resource information to appropriately respond to property employees.</li><li>Serves as resource to property Human Resources staff on employee relations questions and issues.</li><li>Continually reinforces positive employee relations concepts.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><p>2-year degree from an accredited university in Human Resources, Business Administration, or related major; 4 years experience in the human resources, management operations, or related professional area. OR 4-year bachelor's degree in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><b>POSITION SUMMARY</b> Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>PREFERRED QUALIFICATIONS</h2>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Related Work Experience: At least 2 years of related work experience.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p><p></p></section>
<p>The Industrialization Flying Analyst (GV2) ensures the operational implementation and continuous improvement of industrial processes for embedded electronic (EE) components, bridging validation requirements with production constraints. Within the project, your main tasks will include: Manage and structure project inputs, diagnostic data, and technical information. Deploy and monitor software configurations and updates through SPARTE. Troubleshoot test equipment and validation means. Reproduce, analyze, and document technical issues and defects. Support issue resolution activities in coordination with engineering teams. Identify electrical non-conformities and ensure vehicle operability after updates. Report activity status and maintain project traceability. Participate in project meetings and proactively identify risks and improvement opportunities.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineering degree in Electrical, Electronics, Automotive, Mechatronics, or related field.</li><li>Experience in automotive validation, embedded systems, software integration, or vehicle modernization activities.</li><li>Knowledge of powertrain systems (combustion, hybrid, and electric vehicles).</li><li>Understanding of ADAS and vehicle electrical/electronic architectures.</li><li>Experience with diagnostic tools: Diagalyser, IDVH, DOTI .</li><li>Experience with calibration and validation tools: INCA, CANalyzer .</li><li>Knowledge of EE isolation testing and vehicle validation processes.</li><li>Strong analytical, troubleshooting, and communication skills.</li></ul>
<p>The Industrialization Flying Analyst (GV2) ensures the operational implementation and continuous improvement of industrial processes for embedded electronic (EE) components, bridging validation requirements with production constraints. Within the project, your main tasks will include:</p><ul><li>Manage and structure project inputs, diagnostic data, and technical information.</li><li>Deploy and monitor software configurations and updates through SPARTE.</li><li>Troubleshoot test equipment and validation means.</li><li>Reproduce, analyze, and document technical issues and defects.</li><li>Support issue resolution activities in coordination with engineering teams.</li><li>Identify electrical non-conformities and ensure vehicle operability after updates.</li><li>Report activity status and maintain project traceability.</li><li>Participate in project meetings and proactively identify risks and improvement opportunities.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Engineering degree in Electrical, Electronics, Automotive, Mechatronics, or related field.</li><li>Experience in automotive validation, embedded systems, software integration, or vehicle modernization activities.</li><li>Knowledge of powertrain systems (combustion, hybrid, and electric vehicles).</li><li>Understanding of ADAS and vehicle electrical/electronic architectures.</li><li>Experience with diagnostic tools: Diagalyser, IDVH, DOTI .</li><li>Experience with calibration and validation tools: INCA, CANalyzer .</li><li>Knowledge of EE isolation testing and vehicle validation processes.</li><li>Strong analytical, troubleshooting, and communication skills.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><b><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font></b><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for an IT Infrastructure and Security Specialist in Casablanca: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Implement the group's security policy, enforce standards and best practices, ensure their application, and participate in their evolution. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Monitor IT risks across multiple aspects (legal and regulatory compliance, incidents, audit recommendations, operational security, infrastructure compliance, awareness). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3. Supervise the proper functioning of the infrastructure: Manage and monitor the network architecture. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">4. Ensure the management of suppliers related to security and networks. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5. Identify and diagnose malfunctions, incidents, and service interruptions, and ensure SLA compliance. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">6. Participate in various IT projects and ensure their implementation and control of IT security aspects. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Requirements </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5 training in information systems with at least 3 years of experience in a similar position. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in the field of Networks and Telecom. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the field of IT security. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ospace</font></font><br></div></section>
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<b>Position:</b>Global Go-To-Market Program Manager<br><br><b>Job Description:</b><p>Arrow’s <b>Enterprise Computing Solutions</b> (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets. Please read more about us https://www.arrow.com/ecs/es</p><br><br><br><p>Arrow ECS is looking for a <b>Global Program Manager</b> to join our Global Go-To-Market (GTM) team, with primary responsibility for driving program execution across <b>EMEA</b>. This role is ideal for a strategic, execution-focused program leader who enjoys working at the intersection of global strategy, regional sales execution, and operational excellence. As part of the Global ECS Program team, you will ensure that EMEA-led initiatives are fully aligned to Arrow’s global partner programs, vendor strategies, and integrated operating model—while helping regional teams successfully land and scale priority solution areas.</p><br><br><br><p><b>What You’ll Do:</b></p><br><br><p><b>Lead Global Programs with Regional Impact</b></p><br><br><ul><li><p>Own the <b>EMEA execution</b> of global GTM and partner programs, ensuring alignment with Arrow ECS’s global strategy.</p><br><br></li><li><p>Partner closely with the <b>Global Director of GTM</b> to design and deliver <b>solution-specific sales plays</b> across EMEA.</p><br><br></li><li><p>Represent EMEA market needs and insights in global planning discussions to help shape future programs.</p><br><br></li></ul><p><b>Drive Sales Play Execution Across EMEA</b></p><br><br><ul><li><p>Lead the rollout and execution of <b>global sales plays</b> in EMEA regions, working closely with regional sales, marketing, and partner teams.</p><br><br></li><li><p>Ensure global programs are effectively localized for regional markets—while maintaining consistency, governance, and measurable outcomes.</p><br><br></li><li><p>Enable field teams with clear program frameworks, playbooks, and execution guidance.</p><br><br></li></ul><br><p><b>Partner with Operations & Cloud Teams</b></p><br><br><ul><li><p>Work cross-functionally with <b>operations, Cloud, and systems teams</b> to ensure programs are fully integrated, scalable, and execution-ready.</p><br><br></li><li><p>Support alignment across tools, processes, incentives, and reporting to deliver a seamless partner and seller experience.</p><br><br></li><li><p>Help ensure operational readiness for launches, from integration planning through execution.</p><br><br></li></ul><br><p><b>Collaborate Across a Global, Matrixed Organization</b></p><br><br><ul><li><p>Act as a connector between <b>global strategy and regional execution</b>, aligning stakeholders across EMEA and global teams.</p><br><br></li><li><p>Collaborate with Cloud teams to support <b>multi-vendor, solution-oriented GTM programs</b>.</p><br><br></li><li><p>Influence outcomes across regions and functions without direct authority.</p><br><br></li></ul><br><p><b>Measure Success & Drive Continuous Improvement</b></p><br><br><ul><li><p>Track program performance and deliver <b>clear, actionable insights</b> to global and regional leadership.</p><br><br></li><li><p>Maintain program documentation, governance, and reporting standards.</p><br><br></li><li><p>Use data and regional feedback to continuously refine and improve program effectiveness.</p><br><br></li></ul><br><p><b>What You Bring</b></p><br><br><ul><li><p>Bachelor’s degree in Business, Marketing, or a related field (Master’s preferred).</p><br><br></li><li><p>Excellent English</p><br><br></li><li><p><b>3+ years of experience</b> in program management, GTM strategy, or partner/channel programs within technology or IT distribution.</p><br><br></li><li><p>Strong understanding of <b>solution selling, partner ecosystems, and cloud or hybrid technologies</b>.</p><br><br></li><li><p>Proven experience managing <b>complex, multi-region programs</b> in a global environment.</p><br><br></li><li><p>Excellent communication, stakeholder management, and execution skills.</p><br><br></li><li><p>Comfortable working in a <b>fast-paced, matrixed, international organization</b>.</p><br><br></li></ul><br><p><b>Nice to Have</b></p><br><br><ul><li><p>Experience working in or with <b>EMEA markets</b>.</p><br><br></li><li><p>Exposure to <b>multi-vendor GTM strategies</b> and cloud provider partner programs.</p><br><br></li><li><p>Strong analytical skills with experience in <b>program performance measurement and reporting</b>.</p><br><br></li></ul><br><p>Do you see yourself as our future colleague? If yes – send us your application!</p><br><br><p><b>Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. </b></p><br><br><p>#LI-JC1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
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<p><b>Job Purpose</b></p><br><br><p>The Key Account Manager is responsible to proactively address and manage customer</p><br><br><p>needs in coordination with all relevant stakeholders in a highly responsive manner. He/ She must be able to identify root causes and coordinate Pfizer actions for resolution using new and previously developed tools.</p><br><br><p>The role is responsible for maximizing access to Pfizer portfolio within the allocated key accounts/customers/territory, in alignment with commercial objectives and activities. To build customer good will and gain understanding and awareness of Pfizer rare disease brand. Responsible to identify business opportunities and to follow up directly on the major customers involved. Manage Pfizer Portfolios, communicating with all stakeholders from different departments to secure the Portfolios growth.</p><br><br><br><p><b><u>Key Accountabilities</u></b></p><br><br><p><b> Customer Management & Partnerships</b></p><br><br><ul><li>Ensure the development of a customer focused organization - ‘Put the customer at the center of what we do. Proactively anticipate and create customer needs in close undefined</li><li>Establish, maintain, and leverage quality relationships with current and emerging customers.</li><li>Recommend and build partnerships in areas that will help Pfizer to obtain greater market access.</li><li>Identify Strategic , Key , Core and Foundation accounts based on Segmentation and Prioritization for each account.</li><li>Stakeholder’s engagement and develop strategic projects to enrich Pfizer Portfolio uptake and drive new recommendation.</li><li>Liaise internally with all stakeholders from supply, Tender and other functions for ensuring Portfolios growth and enhancement.</li></ul><br><p><b>Customer Records / Information to Support Decision Making</b></p><br><br><ul><li>Acquire and enhance Pfizer access and visibility to policy making in allocated Public Institution accounts.</li><li>Have complete understanding of Decision-Making Process and Decision-Making People.</li><li>Maintain an up-to-date details and map of formal / informal decision makers and decision-making process for each allocated account, Update the information/map quarterly.</li><li>Partner with Pfizer stakeholders to leverage activities and investment.</li><li>Maintain Customer record documents: (Current / potential/ emerging junior partners) e-mail addresses, mobiles, business figures and logistics in the “Visiting List”.</li><li>Record performance delivery monthly against the Annual Customer Partnership Plan and report impact quarterly.</li><li>Be completely informed and educated on the Institutional framework, priorities, challenges, policy, and procedure change of each relevant institution.</li></ul><br><p><b>Enlisting and Product availability</b></p><br><br><ul><li>Responsible for Pfizer Portfolio Product Enlisting activity – Innovative Assets - in the target Accounts.</li><li>Collect and maintain robust Data for target accounts/territory</li><li>Consumption of Pfizer Portfolio products by month.</li><li>Sharing Stock levels report monthly basis.</li><li>Competitive information on prices, consumption, activity, investment etc…</li><li>Share quarterly report with all stakeholders and perform inventory management with the data.</li><li>Ensuring timely Purchase Orders from Institutes.</li><li>Proactively coordinating with concerned department on maintaining required inventory.</li><li>Monitor the product hygiene (shelf life) proactively</li><li>Coordinate deliveries against PO from the supply point in line with requested delivery date and inventory at the customer end. Influence and always align the PO dates with customer to ensure product availability</li><li>Coordinate and influence stock movement from CMS/central warehouse to hospitals to ensure proper inventory levels at all the hospitals/accounts.</li><li>Work with Marketing team to synchronize all Marketing activities per account .</li><li>Build and track Annual Strategic Objectives for allocated customers/accounts.</li></ul><br><p><b> Track Progress</b></p><br><br><ul><li> Report Progress Monthly /quarterly/Annually.</li></ul><ul><li> Build and track Annual Business/Sales Objectives.</li><li>Account level target achievements.</li><li> Report progress quarterly</li><li>Coordinate the different sales activities and programs inside certain account among</li></ul><p> different team members.</p><br><br><br><p><b>View Job Posting Details :</b></p><br><br><ul><li>sales management on customer requests, response to promotions and product access.</li><li>Support the development and implementation of customer management tools e.g. Targeting, Key Account Management</li><li>Ensure that customer focus is built into country organization learning and development programs. Serve as a champion of the Customer Focused organization and a resource to encourage CCS through learning and development and informal coaching.</li><li>Produce a weekly pre-call plan and report visits and other activities</li></ul><br><p><b>Job Specific technical/Functional/Professional Competencies:</b></p><br><br><ul><li> Knowledge of the Pharmaceutical industry and Healthcare environment.</li><li>Strong interpersonal skills with in-depth understanding of customer management – motivation, needs and building partnerships.</li><li>Must be able to demonstrate competence in influencing a broad range of stakeholders through credible, clear, and logical communication.</li><li>Commercially astute with strong business acumen. Ability to identify and capture sales Opportunities.</li><li>Comfortable with risk taking and risk management.</li><li> Ability to make strategic decisions and propose innovative solutions</li><li>Change Leadership -Strong problem solving and stakeholder management skills</li><li>Strong Negotiation skills – internal and external – ability to exercise informal influence</li><li>Computer literate: Excel spreadsheets, PowerPoint, Word</li></ul><br><p><b>Experience and Knowledge</b></p><br><br><ul><li>5+ years of Experience, cardiology is highly appreciated</li><li>Solid/strong performance for the past year as per company indicators.</li><li>Solid accomplishment of Key account is must.</li><li>Pfizer Therapeutic areas experience is a plus.</li><li>Strong Communication skills. Proficiency in written, spoken English and presentation skills are highly required.</li><li>Demonstrated team player/dedicated to building a team culture that values, recognizes, and generates high performance, supports innovation and challenges the status quo.</li><li>Knowledge of local laws and regulations related to pharmaceutical industry is an advantage</li><li>Master’s degree or MBA is a plus.</li><li>Excelling Pfizer Competencies and Values.</li></ul><br><br><p><span><span><span><span><span><span><span><span><span>Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.</span></span></span></span></span></span></span></span></span></p><br><br><br><br><p>To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on <span><u>Pfizer Careers</u></span>.</p><br><br>&#xa;Sales<br><br><br> </div>
<p>Perform entry and/or exit operations and product storage in accordance with procedures. Ensure the reception and physical and IT stocking of products in compliance with Procedures. Prepare parts requested by production based on BSM or disputes, ensuring traceability. Collaborate with the logistics department. Ensure transfers with shipping. Participate in inventories and stock discrepancy control. Stock management. Perform regular rolling inventories to ensure stock availability and accuracy according to rules, ensuring coherent system data with physical reality. Identify and report discrepancies. Anticipate needs for critical parts to avoid stockouts; verify location if stock is decreasing. Ensure parts are stored according to standards. Maintain parts traceability. Work in coordination with production and logistics teams. Ensure product packaging according to their specificities. Ensure versatility within the team. Provide first-level support in execution. By delegation of the hierarchical manager, coordinate team activities. Participate in the implementation of new flows. Ensure follow-up of QRQC indicators. Act as a relay between operational teams and management to report issues.</p><p><strong>Desired Candidate Profile</strong></p><p>BAC or BAC +2</p><p>Proficiency in IT tools (Pack Office)</p><p>Proficiency in management software (SAP).</p><p>Knowledge of transport rules and customs regulations</p>
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Join our Team
<br><p><strong>About this opportunity</strong></p><br><br><p>As a key stakeholder in reaching success for Solution Area Business & Operations Support Systems (SA BOS) strategy, the successful candidate will need to demonstrate a good ability to lead change, encourage, innovate, strive for efficiency, automation, and digitalization, collaborate, be results-oriented, a problem-solver in a highly fast-paced, geographically diverse matrix organization working with the newest technologies of Telecom.</p><br><br><p>This position will have dotted reporting to KAM’s in Morocco as their primary sales lead within the BOS portfolio & will work closely with sales support, delivery heads and technical expertise to identify, scope, and close upsell opportunities.</p><br><br><p><strong>What you will do</strong></p><br><br><ul><li>Develop a growth strategy focused on BOS portfolio financial gain and customer satisfaction by streamlining OSS and BSS systems.</li><li>E2E dedicated responsibility for the complete BOS portfolio, taking the lead role in the strategy and execution of positioning and selling it (products and services).</li><li>Strengthen customer relationships with CIOs and C-level execs by addressing their needs and difficulties with our solutions and services.</li><li>Drive enhanced customer roadmap and charge planning, including increasing upsell effort.</li><li>Complete customer lifecycle sales responsibility, including continuous upselling and cross-selling.</li><li>Encourage and inspire team members across various groups to collaborate and strive towards attaining successful sales results.</li><li>The BOS Client Executive is only dedicated to BOS business and will have specific incentives and targets. Standard Incentive Plan eligibility to BOS P&L and multi-year to ensure dedication for the entire deal lifecycle.</li><li>The main objective of this position is to attain concrete sales results for BOS and not just to establish client connections.</li><li>Identify customer business needs through consultative engagements and influence the customer to practical de-risked approach to realize the solution delivery</li><li>Proactive & data-driven sales: Ability to acquire insights from analyzing operator architecture and industry data, identify business opportunities to engage with customers pre-RFP stage.</li><li>Consistent success in sales and business development, specifically in the Cloud and Monetization industry.</li></ul><p><strong>You will bring</strong></p><br><br><ul><li>Minimum 10 years of experience of IT sales and delivery models</li><li>Confirmed and established relationships with Executives (VP, C Level) in Telcos in Morocco</li><li>University degree or equivalent experience in Engineering / ICT</li><li>Annual sales turn-over of 10M USD or more</li><li>Extensive track record of optimally achieving results in a complex multi-functional organization</li><li>Ambitious & Commercial Thinking, Deciding & Initiating Action, Persuading & Influencing, Relating & Networking</li><li>Strong executive presence. Resilient, lead, growth and results-focused.</li><li>As a leader, adapting quickly to changing business and customer needs is critical while establishing oneself as a reliable and collaborative decision-maker.</li><li>Enable people - Experience running complex sales engagements and managing cross-functional teams.</li></ul><p><strong>What this role is NOT about</strong></p><br><br><ul><li>This role does not overlap the existing KAM role but supports growing the BOS business portion within the respective account P&L.</li><li>While this role will involve sales responsibilities throughout the customer lifecycle, including upselling during delivery, it is not primarily passionate about delivery. However, it is pivotal to collaborate strongly with the delivery teams to develop the business across the entire lifecycle and unlock upselling opportunities.</li></ul><br><br> </div>
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<p>&nbsp;</p><br><p><strong>Who are we ?</strong></p><br><p>Artefact is a new generation of a data service provider, specialising in data consulting and data-driven information system, dedicated to transforming data into business impact across the entire value chain of organisations. We are proud to say we’re enjoying skyrocketing growth.</p><br><p>Our broad range of data-driven solutions in data consulting and information system are designed to meet our clients’ specific needs, always conceived with a business-centric approach and delivered with tangible results. Our data-driven services are built upon the deep AI expertise we’ve acquired with our 1000+ client base around the globe.</p><br><p>We have 1000 employees across 20 offices who are focused on accelerating digital transformation. Thanks to a unique mix of company assets: State of the art data technologies, lean AI agile methodologies for fast delivery, and cohesive teams of the finest business consultants, data analysts, data scientists, data engineers, and digital experts, all dedicated to bringing extra value to every client.</p><br><p>To support and develop its growth, Artefact Morocco is looking for the next talents of the data division to join the engineering team. Organized in feature team, you will work in project mode (ou pizza team) to&nbsp; advise your clients on their IA problematics, machine learning and Big Data. The projects you will work on can go from the migration of infrastructure to the Cloud (Deezer) to the construction of a predictive model&nbsp; of the water rises (Greenpeace).</p><br><p><strong>Your responsibilities:</strong></p><br><ul><li><strong>Innovate</strong><span>. You will work with your team which is made up of consultants, data scientists, creatives and engineers to identify your clients needs and define innovatives solutions.&nbsp;<br></span></li><li><strong>Build. </strong><span>You’ll take ownership of the solution from start to end. You manage both conception and implementation, while also optimising the performance and scalability.&nbsp;&nbsp;<br></span></li><li><strong>Train. </strong><span>You will work in a collaborative&nbsp; team which champions knowledge sharing. You will coach others, keep abreast of industry news/updates and get stuck into training sessions with our business partners and suppliers, such as Google &amp; Amazon.&nbsp;<br></span></li><li><strong>Communication.</strong><span> You will regularly attend events and conferences to share your knowledge, learnings and success, with the capability of presenting and communicating&nbsp;</span></li></ul><p><strong>Your mindset&nbsp;</strong></p><br><ul><li>Curious: you are always seeking innovative solutions for your clients. You are involved in the whole data value chain, back-end, big data infrastructure, ML model industrialisation…</li><li>Evangelist: sharing your knowledge is essential for you and you actively participate in the diffusion of information within Artefact (seminaries, formations, certifications)</li><li>Entrepreneurial: you bring solutions, new ideas, within your team at Artefact</li></ul><p><strong>Profile :</strong></p><br><ul><li>You act on the whole value chain of projects (infrastructures and platforms creation, data collection, application of machine learning models, REST APIs creations, test-driven development, CI/CD, ...)</li><li>Your studies involved software engineering, and you have experience in DevOps / DevSecOps</li><li>You know how to set up and deploy ML model provided by our data scientists</li><li>You have a good knowledge of Python</li><li>You have an intimate understanding of SQL databases (PostgreSQL, MySQL, SQLServer)</li><li>Experience with managed cloud databases (BigQuery, Firestore, Redshift, CosmoDB, …) and indexation systems (ElasticSearch, Vespa) is a plus</li><li>You are really skilled in the command line *nix</li><li>You are familiar or have already used cloud technologies such as GCP or AWS</li><li>You have already used big data and microservices technologies such as Spark, Beam, Airflow and Docker (K8S is an asset)</li><li>You can popularize technical terms and solutions to business oriented profiles, you can work in a team with very diversified profiles</li><li>You know how to prioritize your tasks, respect deadlines or raise alerts when they are at risk</li><li>You can manage a team, coach juniors, identify their axes of progress</li><li>You can anticipate risks in projects from the design phase</li><li>You have a good level of English</li></ul><p><strong>Why join us :</strong></p><br><ul><li><span>&nbsp;Innovative projects and technologies, exciting</span></li><li><span>&nbsp;Really competent team, co-progression guaranteed</span></li><li><span>Strong ambition for the data department, full of progression opportunities (technical, management)</span></li><li>Recent Stack : Python, Spark, Google Cloud Platform (BigQuery, Dataflow, GKE, Composer, ...), AWS (EKS, Lambda, RDS), MS Azure (Databricks, Data Factory), Ansible, Docker, Kubernetes, Redis, Airflow...</li></ul><p><strong>Come join us !</strong></p><br><p>&nbsp;</p><br> </div>
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<p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br>
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<br> Company culture : <p>
<strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br>
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<br> Job : <p>As part of the development of our marketing activities, we are looking for an intern to support our communication and content creation efforts. Under the supervision of the marketing manager, you will be responsible for:</p><br><br><p>1. Content Creation</p><br><br><ul><li>Write and format articles, posts, and various content for social media, the website, and internal materials.</li><li>Participate in the design of newsletters and marketing emails.</li></ul><p>2. Tracking Reference Sheet Creation</p><br><br><ul><li>Collect and organize the information needed to develop reference sheets.</li><li>Coordinate with internal teams to approve content.</li></ul><p>3. Identifying Article Topics and Market Watch</p><br><br><ul><li>Conduct competitive and industry watch to propose relevant topics based on company objectives.</li><li>Analyze market trends, recommend innovative formats and angles.</li></ul><p>4. Support for Marketing and Sales Actions</p><br><br><ul><li>Assist in organizing events and communication operations.</li><li>Participate in optimizing communication materials (presentations, brochures, etc.).</li></ul><p>Mission to be discussed: Analyze innovative solutions, particularly those based on AI, to optimize responses to calls for tender.<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >About the job offer: Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From self-driving cars to life-saving robots, our digital and software technology experts think outside the box, delivering unique R&D and engineering services across all industries. Join us for a career full of opportunities, where you can make a difference and no two days are the same.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Search profile:</font></font></h2><ul><li><font dir="auto" ><font dir="auto" >Education: Bac+5 in Industrial Engineering, Mechanical Engineering, Supply Chain, Operations Management or equivalent.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience: Minimum 5-8 years of experience in an industrial environment, engineering operations, supply chain or change management.</font></font></li><li><font dir="auto" ><font dir="auto" >Extensive experience in process management and handling complex issues.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in cross-functional coordination and team support.</font></font></li><li><font dir="auto" ><font dir="auto" >Technical Skills: Very good command of ERP, PLM systems and technical data management tools.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong skills in impact analysis, risk management and problem solving.</font></font></li><li><font dir="auto" ><font dir="auto" >Mastery of performance indicators and continuous improvement processes.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in auditing, data quality control and process governance.</font></font></li><li><font dir="auto" ><font dir="auto" >Ability to lead optimization and standardization initiatives.</font></font></li><li><font dir="auto" ><font dir="auto" >Behavioral Skills: Leadership and ability to influence.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent communication and coordination skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Taking initiative and results-oriented.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong analytical and decision-making skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Collaborative spirit and a sense of mentorship.</font></font></li></ul><p></p></section>
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Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives.
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<br> Job : <p>Join our dynamic company in the <strong>Medical Equipment</strong> sector, a key player in the field of respiratory solutions. The position of <strong>Technical Sales Representative for Respiratory Equipment</strong> is based in <strong>Rabat</strong>, in the heart of a rapidly growing region. This opportunity will allow you to use your expertise to develop our market presence and contribute to improving the health of our patients.</p><br><br><p>The main goal is to <strong>drive sales growth</strong> of our respiratory equipment in the assigned territory. This will involve building and maintaining lasting relationships of trust with professional clients, while ensuring <strong>optimal customer satisfaction</strong>. Gaining new markets and <strong>increasing turnover</strong> will be at the core of your responsibilities.</p><br><br><p>Your daily responsibilities will include:</p><br><br><ul><li>Prospecting and identifying new potential clients in the medical sector.</li><li>Presenting and arguing the value of our innovative technical solutions to healthcare professionals.</li><li>Establishing personalized quotes and negotiating commercial terms.</li><li>Following up on the existing customer portfolio to build loyalty and identify development opportunities.</li><li>Explaining how to use the respiratory equipment and providing customer follow-up. </li><li>Conducting competitive monitoring and relaying relevant information to marketing.</li><li>Participating in trade shows and industry events to promote the brand.</li><li>Managing and optimizing the <strong>sales process</strong>, from initial contact to contract signing.</li></ul> <br> Required profile : <p>A <strong>Master's degree (Bac +5 and above)</strong> is required, ideally in <strong>Sales</strong>, <strong>Marketing</strong>, or <strong>International Trade</strong>. Solid academic training will be a major asset for understanding the technical and commercial aspects of respiratory equipment.</p><br><br><p><strong>3 to 5 years of professional experience</strong> in a similar role is expected. It is essential to have previous experience in the medical equipment sector, particularly in selling complex technical solutions. Successful experience in business development will be particularly appreciated.</p><br><br><ul><li>Excellent <strong>command of sales and negotiation techniques</strong>.</li><li>Solid scientific knowledge, and knowledge of medical equipment. </li><li>Strong <strong>communication</strong> and <strong>customer relations</strong> skills.</li><li>Analytical skills and ability to understand technical needs.</li><li>Autonomy, rigor, and organizational skills.</li><li>Strong <strong>persuasion</strong> and argumentation skills.</li><li>Proficiency in computer tools (CRM, Office Suite).</li><li>Good knowledge of the respiratory equipment market would be a plus.</li><li>A valid driver's license (Category B) is essential for professional travel.</li></ul><p>If you are passionate about the healthcare field, have a strong sense of business, and wish to thrive in a growing company, your profile interests us! Don't wait any longer, apply now for this unique opportunity.</p><br><br> <br><br> </div>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via emails, chats and calls; Follow internal procedures and SOPs; Collaborate with internal teams to ensure efficient issue resolution; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI; Communicate with developers and cross-functional specialists.<br> What you need to succeed in this role: Fluency in German and English (C1 or higher), both spoken and written; At least 6-12 months of experience in customer support; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits and Perks: 5 days per week and 2 days off, with rotating shifts: 8 AM–4 PM and 12 PM–8 PM GMT+2; Opportunity to work fully remote; Inclusive international environment; Compensation in USD; Good bonuses for referring friends; Paid intensive training and probation; Work-life balance; Responsive management interested in your growth and long-lasting cooperation; Greenhouse conditions for self-development.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal code: 3IH</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" ><b>Job Description</b> Workshops concerned: Stamping workshop, Welding/bodywork workshop, Paint shop, General assembly workshop, Underbody component workshop</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >Key skills: Project management expertise in the field of automation, with mastery of business processes according to the relevant department (stamping, welding/bodywork, powertrain, painting, plastics processing, and general assembly). Knowledge of automation architectures (including safety aspects). Ability to control project deliverables during the study phase: Risk analysis, Functional analysis (including, if necessary, product quality risks), Electrical schematics (including safety aspects), Bills of Materials (BOM), PL calculations, Test Execution Procedure (TEP) initialization. Mastery of automation program control (including safety aspects). Knowledge of machine safety standards. Knowledge of interfaces with MES/Monitoring/IT systems (including cybersecurity aspects). Knowledge of electrical engineering and electrical diagrams. Knowledge of robotics. Knowledge of conveyor control technologies. Knowledge of Lean Manufacturing tools and problem-solving tools. Proficiency in office software, particularly Microsoft Excel and Word. 3-4 years of experience.</font></font></p><p></p></section>
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Company culture : <p><strong>Capgemini</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong <strong>organizational dimension</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a <strong>competitive component</strong> focused on performance and customer satisfaction, while a more moderate <strong>innovation dimension</strong> supports the continuous evolution of services and expertise.
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<br> Job : <p> Join a dynamic company in the <strong>IT</strong> sector as a <strong>Senior Business Analyst Salesforce</strong> in <strong>Casablanca</strong>. You will have the opportunity to contribute to stimulating projects and shape the future of our CRM solutions.</p><br><br>
<p> Your role will be crucial in analyzing business needs, translating these requirements into functional solutions on the Salesforce platform, and supporting teams in adopting these tools to optimize our commercial processes.</p><br><br>
<p> Your main tasks:</p><br><br>
<ul>
<li> Gather, analyze, and formalize the business needs of different stakeholders</li>
<li> Translate business needs into Salesforce functional specifications</li>
<li> Participate in the design of Salesforce solutions (Sales Cloud, Service Cloud, Experience Cloud, etc.)</li>
<li> Collaborate closely with technical teams (developers, admins, QA)</li>
<li> Support testing phases (UAT), deployment, and change management</li>
<li> Ensure the follow-up of deliverables, functional quality, and deadlines</li>
<li> Be proactive in optimizing business processes</li>
</ul>
<br> <br> Required profile : <p> A <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in a field related to <strong>IT</strong> or <strong>electronics</strong>, for a solid understanding of technical and functional issues.</p><br><br>
<p> Proven experience of <strong>5 to 10 years</strong> as a Business Analyst, ideally on the <strong>Salesforce</strong> platform, is expected. This experience should demonstrate the ability to manage complex projects and conduct in-depth analyses.</p><br><br>
<p> To excel in this role, here are the key skills sought:</p><br><br>
<ul>
<li> Master's degree (Bac+5) in IT, information systems, or equivalent</li>
<li> Proven experience as a Business Analyst, ideally in the Salesforce ecosystem</li>
<li> Good command of Salesforce and its functionalities</li>
<li> Ability to understand business needs and interact with various stakeholders</li>
<li> Very good level of French communication (professional English required)</li>
<li> Analytical mind, autonomy, rigor, and service orientation</li>
</ul>
<p> If your profile matches this description and you are ready to take on a new challenge, do not hesitate to apply quickly using the button “Send my CV to the recruiter” below.</p><br><br> <br><br> </div>