Human Resources Manager Jobs in Morocco

<p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Managing Housekeeping Operations</strong> </p> <p> Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.</p> <p> Works effectively with the Engineering department on guestroom maintenance needs.</p> <p> Supervises the property general cleaning schedule.</p> <p> Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.</p> <p> Inventories stock to ensure adequate supplies.</p> <p> Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.</p> <p> Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.</p> <p> Supports and supervises an effective inspection program for all guestrooms and public space.</p> <p> Communicates areas that need attention to staff and follows up to ensure understanding.</p> <p> Ensures all employees have proper supplies, equipment and uniforms.</p> <p> </p> <p> <strong>Managing Departmental Costs</strong> </p> <p> Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals.</p> <p> Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.</p> <p> Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service</strong> </p> <p> Responds to and handles guest problems and complaints.</p> <p> Strives to improve service performance.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p> <p> </p> <p> <strong>Conducting Human Resources Activities</strong> </p> <p> Participates as needed in the investigation of employee accidents.</p> <p> Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.</p> <p> Ensures employees understand expectations and parameters.</p> <p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p> <p> Observes service behaviors of employees and provides feedback to individuals.</p> <p> Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.</p> <p> Participates in the employee performance appraisal process, providing feedback as needed.</p> <p> Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</p> <p> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p> <p> Participates in employee progressive discipline procedures.</p> <p> </p> <p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p><p><strong>Desired Candidate Profile</strong></p><p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 2 years experience in the housekeeping or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>NOVEC's Human Capital Department is looking for an intern for a period of 2 to 3 months.</p><br><br><p><u>Missions:</u></p><br><br><ul><li>Participation in recruitment activities (sourcing, pre-selection, interview scheduling, candidate tracking),</li><li>Support for personnel administration (management of employee files, filing, administrative follow-up, updating HR databases),</li><li>Participation in the department's various HR missions and projects.</li></ul> <br> <br> Required profile : <ul><li>Bachelor's degree or Master's degree in Human Resources, Business Administration, Management, or equivalent,</li><li>Rigor, organizational skills, discretion, and good interpersonal skills.</li></ul> <br><br> </div>

<p><strong>JOB SUMMARY</strong></p> <p></p> <p>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and employees and provides a return on investment.</p> <p></p> <p><strong>CORE WORK ACTIVITIES</strong></p> <p></p> <p><strong>Managing Profitability</strong></p> <p> Demonstrates and communicates key drivers of guest satisfaction for the brand s target customer.</p> <p> Analyzes service issues and identifies trends.</p> <p> Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.</p> <p> Works with hotel management team to develop an operational strategy that is aligned with the brand s business strategy and leads its execution.</p> <p></p> <p><strong>Managing Revenue Goals</strong></p> <p> Monitors hotel operations sales performance against budget.</p> <p> Reviews reports and financial statements to determine hotel operations performance against budget.</p> <p> Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.</p> <p> Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.</p> <p></p> <p><strong>Leading Operations and Department Teams</strong></p> <p> Champions the brand s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.</p> <p> Develops systems to enable employees to understand guest satisfaction results.</p> <p> Communicates a clear and consistent message regarding departmental goals to produce desired results.</p> <p></p> <p><strong>Managing the Guest Experience</strong></p> <p> Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.</p> <p> Responds to and handles guest problems and complaints.</p> <p> Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</p> <p> Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.</p> <p></p> <p><strong>Managing and Conducting Human Resources Activities</strong></p> <p> Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.</p> <p> Ensures employees are treated fairly and equitably.</p> <p> Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).</p> <p> Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</p> <p> Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.</p> <p> Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.</p> <p> Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.</p> <p> Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.</p> <p> Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.</p> <p></p> <p><i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i></p><p><strong>Desired Candidate Profile</strong></p><p><strong>Education and Experience</strong></p> <p> 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p> <p>OR</p> <p> 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.</p>

<p>JOB SUMMARY Creates a unique guest experience that draws hotel and non-hotel guests. Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and effectively positioning the outlet. Is heavily involved with promoting the bar/lounge, menu planning, maintaining standards, assisting servers on the floor during peak periods and managing property liquor inventories and controls. Manages Bar/Lounge daily shift operations and supervision of staff. Strives for high guest and employee satisfaction while maintaining the operating budget. Accountable for promoting compliance with legal obligations professionally and consistently. Determines and implements training needed to accomplish goals. Strengthens the Food and Beverage/Culinary team by assisting in other outlets when needed.</p><p><strong>Taking an Entrepreneurial Approach to Driving the Bar/Lounge Business</strong> Understands financial opportunities by surveying restaurant demand. Confers with key individuals in the local community to assess opportunities while identifiying and analyzing competitors. Controls purchases and inventory, negotiates prices and contracts, develops preferred supplier lists, reviews and evaluates usage reports and takes corrective action as necessary. Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.</p><p><strong>Leading Significant Marketing/Public Relations/Media Activities</strong> Attracts guests by developing and implementing marketing, advertising, public and community relations programs, evaluating program results and identifying and tracking changing demands. Owns bar/lounge related social media posts and public event communications; monitors social media activity; responds to comments; analyzes posts/trends; corrects deficiencies Creates network of sources to enable outreach and event opportunities. Serves as the primary point of contact for any events or bar/lounge related community activities. Interacts with liquor purveyors and purchases wine, beer and spirits for the outlets.Coordinates and books entertainment and events. Handles the set-up and execution of all events to promote a world-class experience. Participates in local networking activities that often take place off-property. Activates specific brand strategies geared toward the customer experience.</p><p><strong>Managing Bar/Lounge Operations</strong> Implements agreed upon beverage policy and procedures throughout the property. Manages the bar/lounge in compliance with all local, state and Federal beverage and liquor laws. Monitors adherence to liquor control policies and procedures. Monitors compliance with all Bar/Lounge policies, standards and procedures. Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear. Understands beverage control including, but not limited to: days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue &amp; returns, food standards, and period end inventory. Attends pre- and post-convention meetings as needed to understand group needs. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department. Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals. Achieves or exceeds budgeted goals. Maintains food handling and sanitation standards. Manages inventories according to budget and business levels. Assists with developing menus and promotions, as necessary. Communicates critical information to the Bar/Lounge staff regarding each event. Monitors ambiance/atmosphere (e.g., lighting, music, table-top, etc.) is appropriate for Bar/Lounge concept, positioning, time of day, etc. Manages entertainment and activation process to ensure it is appropriate for brand strategy.</p><p><strong>Fostering an Environment that Creates Exciting and Memorable Guest Experiences</strong> Creates long-term professional relationships with guest clientele. Provides and empowers employees to provide excellent customer service Interacts with guests to obtain feedback on product quality and service levels. Responds effectively to guest problems and complaints. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Provides feedback to individuals in an effort to improve service performance. Reviews comment cards and guest satisfaction results with employees and takes next steps as appropriate.</p><p><strong>Managing Human Resource Activities</strong> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in the development and implementation of corrective action plans. Trains staff on liquor control policies and procedures. Manages staffing levels to meet guest service standards, operational needs and financial objectives. Promotes employee understanding of expectations and the work. Actively participates in the hiring process to identify the right talent to support the outlet s concept. Provides guidance and direction to subordinates, including setting performance standards and monitoring performance. Facilitates the fair and equal treatment of employees Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns. Monitors employee attendance of on-going training to understand guest expectations.</p><p><strong>Desired Candidate Profile</strong></p>High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area. OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. </p><br><br> <br> <br> Job : <p>The Manager (the 2nd assistant) is responsible for the good management of the restaurant. They always ensure quality, service, cleanliness during their shift, and the safety of the restaurant's property and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness;</li><li>Ensure the opening and/or closing of the restaurant;</li><li>Manage stock and supplies;</li><li>Plan employee hours and non-productive tasks;</li><li>Evaluate employee performance;</li><li>Manage employee training system;</li><li>Ensure the execution of preventive maintenance tasks;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can move up to the position of 1st Assistant after meeting the criteria for the nomination board and potentially securing the position of Restaurant Director once their skills are confirmed.</p><br><br> <br> <br><br> </div>

<p>The People and Culture Operations Officer is responsible for ensuring the smooth running of various HR activities within the company. They act as a generalist, intervening in HR administration, payroll, recruitment, training, general services, internal communication, and employee well-being. They also ensure interim coverage for the HR team in case of absence.</p><p>Ensure administrative management of personnel (contracts, files, absences, HR follow-up)</p><p>Manage the recruitment process, from job posting to onboarding new employees</p><p>Support managers and teams in daily HR matters</p><p>Organize and follow up on employee onboarding and offboarding</p><p>Contribute to skills development through training</p><p>Participate in the preparation and follow-up of variable payroll elements</p><p>Track HR indicators (turnover, absenteeism, etc.) and produce reports</p><p>Ensure compliance with labor law and internal procedures</p><p>Participate in the management of social relations and simple disciplinary situations</p><p>Implement actions promoting employee engagement and well-being</p><p>Promote and foster the company culture within the establishment</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Service-oriented and discreet</li><li>Excellent interpersonal skills</li><li>Organized and rigorous</li><li>Responsive and adaptable (dynamic environment)</li><li>Team spirit</li><li>Bachelor's degree (Bac +3) or Master's degree (Bac +5) in Human Resources, Management, or equivalent</li><li>2-5 years of HR experience, ideally in hospitality or the service sector</li><li>Proficiency in French and English (another language is a plus)</li><li>Variable hours depending on hotel activity</li><li>Occasional availability in the evening / weekend</li><li>Demanding and multicultural environment</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for all front office functions and staff. Areas of responsibility include Bell Staff, Switchboard Operations, Guest Services/Front Desk and Retail/Gift Shop, as applicable. As a department head, directs and works with managers and employees to successfully execute all front office operations, including guest arrival and departure procedures. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration or related major; 2 years experience in the guest services, front desk, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Guest Services Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures recognition of employees is taking place across areas of responsibility.<br>• Communicates performance expectations in accordance with job descriptions for each position and monitors progress.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>Maintaining Guest Services and Front Desk Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Keeps Front Office team focused on the critical components of operations to drive guest satisfaction and the desired financial results.<br>• Conducts department meetings and continually communicates a clear and consistent message regarding the Front Office goals to produce desired results.<br>• Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Understands the impact of Front Office operations on the Rooms area and overall property financial goals.<br>• Manages department controllable expenses to achieve or exceed budgeted goals.<br>Managing Projects and Policies<br>• Ensures compliance with all Front Office policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Supervises and managing employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Acts as the “Service Champion” for the Front Office and creates a positive atmosphere for guest relations.<br>• Displays leadership in guest hospitality, exemplifies excellent customer service, and creates a positive atmosphere for guest relations.<br>• Strives to improve service performance.<br>• Empowers employees to provide excellent customer service.<br>• Ensures that all Front Office areas have an atmosphere that is conducive to the overall guest experience.<br>• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.<br>• Responds to and handles guest problems and complaints.<br>• Observes service behaviors of employees and provides feedback to individuals and/or managers.<br>Managing and Conducting Human Resource Activities<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Establishes challenging, realistic and obtainable goals to guide operation and performance.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees are treated fairly and equitably.<br>• Manages employee progressive discipline procedures for Front Office Staff.<br>• Administers the performance appraisal process for direct report managers.<br>• Interviews and hires managers and hourly employee team members with the appropriate skills and in a timely manner to meet the business needs of the operation.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Identifies and analyzes Front Office operational challenges and facilitates the development of solutions to prevent reoccurrence.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within the LEGACY Assembly department and reporting hierarchically to the Legacy Assembly UAP Manager, your mission will be to develop team involvement (enhancing communication and information, managing and developing employee skills). Your main activities will include: organizing and administering your department, and in particular, publishing normative documents outlining the distribution of tasks and responsibilities within your team; establishing workload forecasts, in accordance with program requirements, and ensuring their execution; maintaining constant contact with support functions to integrate the actions of your sector into their activities, in order to meet requirements and anticipate events; monitoring operating budgets and productivity parameters to meet economic targets for hourly rates; and ensuring the achievement of collective and individual objectives set within time, cost, and other constraints. Quality, safety, environment and working conditions; Respect and enforce current regulations in the areas of occupational safety and industrial hygiene; Participate in improving working conditions and environmental protection to achieve a minimal and controlled risk situation; Provide teams with the necessary support for resolving delicate or difficult cases; Ensure the training and retraining of staff on technical developments and ensure their correct implementation; Promote, develop and ensure the versatility and multi-skilling of staff within their department; Implement general work tools and methods to increase the efficiency of actions (cost, time, quality, safety and environment); Maintain constant contact with other sectors of the Unit to optimize time, methods, resources and The organization of manufacturing, processing, and inspection areas; reporting on the work of their department, and if necessary, preparing reports on major events; leading a continuous improvement process for all staff by actively participating in the Unit's action plan; and implementing and maintaining a forward-looking dashboard covering all activities within their sector.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac +5) in Industrial or Mechanical Engineering with a minimum of 5 years of experience. You have experience in team management and a good understanding of project management. You are able to work at different organizational levels and support operational staff on the ground. You are capable of working in a fast-paced environment. You are autonomous and place great importance on communication.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Check figures, postings, and documents for accuracy. Organize, secure, and maintain all files, records, cash and cash equivalents in accordance with policies and procedures. Record, store, and/or analyze computerized financial and payroll information. Prepare, maintain, audit, and distribute statistical, financial, accounting, auditing, or payroll reports and tables. Maintain, update, create, secure, and archive employee payroll records and files. Review, verify, and reconcile punches, hours worked, pay adjustments, and other pay-related information, and post information onto designated records. Back up transaction files and transmit to payroll system according to company procedures. Process and/or issue employee paychecks and statements of earnings and deductions. Compute employee wages and deductions (e.g., union dues, insurance, parking, 401k) and enter wages and deductions into payroll system. Provide information to employees and managers/supervisors on payroll matters, tax issues, benefit plans, and collective bargaining agreement provisions. Complete batch adjustments to payroll. Adjust basic settings in time clock system (e.g., employee schedule, time clock restrictions) and correct punches.<br>Follow all company policies and procedures; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 2 years of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, concierge ) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Room Operations Team<br>• Verifies that goals are being translated to the team as they relate to guest tracking and productivity.<br>• Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.<br>• Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.<br>• Verifies that the team has the capabilities to meet expectations.<br>• Leads by example demonstrating self-confidence, energy and enthusiasm.<br>• Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.<br>Managing Property Rooms Operations Function(s)&nbsp;<br>• Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).<br>• Follows property specific second effort and recovery plan.<br>• Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.<br>• Takes proactive approaches when dealing with employee concerns.<br>• Extends professionalism and courtesy to employees at all times.<br>• Communicates/updates all goals and results with employees.<br>• Meets semiannually with staff on a one-to-one basis.<br>• Assists/teaches the team scheduling against guest and hours/occupied room goals.<br>• Performs hourly job functions as needed.<br>• Performs other duties, as assigned, to meet business needs.<br>Managing and Monitoring Activities that Affect the Guest Experience<br>• Understands the brand's service culture.<br>• Provides excellent customer service by being readily available/approachable for all guests.<br>• Strives to continually improve guest and employee satisfaction.<br>• Takes proactive approaches when dealing with guest concerns.<br>• Extends professionalism and courtesy to guests at all times.<br>• Responds timely to customer service department request.<br>• Verifies that all team members meet or exceed all hospitality requirements.<br>Managing Profitability<br>• Assists in performing required annual Quality audit with General Manager (GM) &amp; Regional Director (RD).<br>• Verifies that a viable key control program is in place.<br>• Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.<br>• Strives to maximize the financial performance of the department.<br>Conducting Human Resources Activities<br>• Interviews and assists in making hiring decisions.<br>• Receives hiring recommendations from team supervisors.<br>• Verifies that orientations for new team members are thorough and completed in a timely fashion.<br>• Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Axa Services Maroc</strong>&nbsp;operates within a strongly <strong>collaborative culture</strong>, where people, trust, and high-quality professional relationships are central. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and teamwork. This human-centered environment is <strong>reinforced</strong> by robust organizational practices that ensure reliability and operational efficiency. It is <strong>balanced</strong> by a performance-oriented mindset and a measured openness to innovation, supporting collective success. </p><br><br> <br> Job : <p>Reporting to the <strong>HR Business Partners, the HR Advisor</strong> will have the following missions:</p><br><br><p><br><strong>• HR Development:</strong><br>- Manages the integration and retention process for employees in their scope<br>- Co-manages recruitment interviews<br>- Handles internal job openings: drafting and publishing the advertisement, receiving, sorting, and pre-screening CVs, scheduling internal recruitment interviews, co-managing interviews &amp; assessments<br>- Handles departure files: receiving departure requests, conducting interviews, and administrative coordination of departures (defining notice periods, consolidating required documents...)<br>- Monitors and coordinates the processes for setting objectives and annual performance reviews for employees in their scope<br>- Manages certain HR development committees within their scope<br>- Implements the internal mobility process within their scope (talent pool creation, talent management...)<br>- Executes the deployment of HR action plans within their scope (new tools, processes, systems...)<br><strong>• Administrative Management:</strong><br>- Updates and ensures the accuracy of administrative management files for employees in their scope (staff monitoring, movements, working hours...) in accordance with current rules and procedures<br><strong>• Disciplinary Management:</strong><br>- Investigates disciplinary cases (classification of offenses; definition of the associated sanction level up to the 3rd reprimand) within their scope for decision by their management<br>- Assesses the legal compliance of the disciplinary sanction process<br>- Conducts disciplinary sanction interviews<br>- Liaises with the labor inspectorate<br>• Social Relations Management:<br>- Analyzes and reports to their management elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Institutions (ERIs) and alerts their management to deviations and malfunctions related to their implementation</p><br><br><p>• <strong>Social Relations Management:</strong><br>- Analyzes and reports to their management elements that could weaken the social climate<br>- Monitors, in collaboration with the Social Relations Coordinator, the implementation of actions decided within the Employee Representative Institutions (ERIs) and alerts their management to deviations and malfunctions related to their implementation<br>•<strong> Advisory:</strong><br>- Handles requests from employees in their scope regarding their careers (information requests, mobility requests): collection, analysis, and response<br>- Gathers assistance requests from managers in their scope for handling HR cases, and coordinates their response<br>- Shares best practices deployed within their scope that can be capitalized on globally<br><strong>• Reporting</strong><br>- Prepares reports and updates HR dashboards (disciplinary, mobility, departures...)<br>- Reports to their management and obtains validation for disciplinary sanctions exceeding their scope of responsibility<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>With a higher education degree (Bac+4), <u><strong>you have a minimum of 4 to 5 years of HR experience in a similar role</strong></u>, ideally in a customer relations center.<br>You have a good understanding of regulations, strong synthesis and analytical skills. Your interpersonal skills and listening abilities are essential qualities to successfully carry out your missions.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <ul><li>Design and deliver initial and ongoing training on project products, procedures, and tools</li><li>Share best practices related to customer relations, loyalty, and upselling</li><li>Train employees on insurance products and guarantees, contract management processes, and different customer journeys</li><li>Assess employee learning through role-playing, tests, and evaluations</li><li>Identify areas for individual and team improvement and implement suitable educational actions</li><li>Support advisors in developing their skills and provide close coaching</li><li>Collaborate with managers and operational teams to identify needs and adapt training content</li><li>Track the results of trained employees and propose concrete improvement actions</li><li>Design and update training materials: presentations, exercises, guides, evaluations, and role-playing scenarios</li><li>Participate in the continuous improvement of the training program to directly contribute to performance and customer satisfaction</li></ul> <br> Required profile : <ul><li>Excellent command of French, both spoken and written</li><li>Experience as a Trainer, Coach, or Business Referent in a contact center</li><li>Experience in the insurance sector is highly valued</li><li>Good knowledge of customer relations, loyalty, and cross-selling is a significant asset</li><li>Excellent facilitation, communication, and teaching skills</li><li>Ability to analyze results and identify skill development needs</li><li>Proficiency in computer tools and presentation software</li><li>Pedagogical approach, listening skills, dynamism, and leadership</li><li>Organization, autonomy, and ability to work collaboratively with operational teams</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lead and deploy cross-functional HR projects and the employer branding strategy to enhance the company's attractiveness, improve the employee experience, and contribute to achieving the organization's HR ambitions and priorities. In this context, you will contribute in particular to:</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define and implement the employer branding strategy in line with the values ​​and culture of the Safran group.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">D. Develop visibility and attractiveness on social networks, with schools and external partners.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage internal and external HR communication activities, as well as the company's presence on professional social networks.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate the company's participation in forums, recruitment fairs, school events and other employer branding promotion activities.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and deploy communication campaigns that highlight the professions, career paths and achievements of employees.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To deploy all the projects included in the HR HEART ambition.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing cross-functional HR projects related to employee engagement and quality of work life.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the coordination of the various internal and external stakeholders and ensure the proper execution of HR projects.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and monitor project schedules, budgets, performance indicators and dashboards.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct studies, surveys and analyses to identify areas for improvement in HR practices and employee experience.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of the employee journey and implement actions that promote the engagement and retention of talent.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">evaluate the effectiveness of actions taken, ensure strategic monitoring of HR trends and contribute, in conjunction with the Recruitment team, to strengthening the employer brand.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac +5) in Management, Marketing, HR or Human Resources Management</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 8 years of experience in a similar position (ideally in the industrial sector)</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p><b>About the Internship</b></p><br><br><p>Are you a final-year Human Resources student looking for an End-of-Studies Project internship?</p><br><br><p>APM Terminals Tangier is looking for a motivated and ambitious intern to join the Employee Relations Department. This opportunity will provide practical exposure to Employee Relations activities and HR performance reporting within an international organization.</p><br><br><p><b>Internship Overview</b></p><br><br><ul><li><b>Department:</b> Employee Relations</li><li><b>Location:</b> Tangier Med Port</li><li><b>Duration:</b> 3 to 6 months</li><li><b>Internship type:</b> End-of-Studies Project / PFE</li><li><b>Internship agreement:</b> A valid school internship agreement is mandatory</li><li><b>Application deadline: 15/11/2026</b></li></ul><br><p><b>Who We’re Looking For</b></p><br><br><p>Final-year students pursuing a Master’s degree in:</p><br><br><ul><li>Human Resources Management</li><li>HR Analytics</li><li>Business Administration with an HR specialization</li><li>Management or a related discipline</li></ul><br><p><b>Skills &amp; Knowledge</b></p><br><br><ul><li>Interest in Employee Relations and HR performance</li><li>Strong analytical and organizational skills</li><li>Good command of Excel, Word, and PowerPoint</li><li>Power BI knowledge would be an advantage</li><li>Strong attention to detail</li><li>Ability to handle sensitive information responsibly</li><li>Strong written and verbal communication skills</li><li>Ability to communicate information clearly</li><li>Good working knowledge of English and French</li></ul><br><p><b>What We Offer</b></p><br><br><ul><li>Practical exposure to Employee Relations activities</li><li>Experience in an international and multicultural organization</li><li>Mentorship from experienced professionals</li><li>Opportunities to develop analytical and professional skills</li><li>Networking opportunities within the organization</li><li>Transportation from Tangier</li><li>Company canteen access</li></ul><br><p><b>How to Apply</b></p><br><br><p>If you are interested in developing your Human Resources experience, apply through the official vacancy before <b>15/11/2026</b>.</p><br><br><p>Please submit your updated CV and highlight any relevant HR, reporting, or data-analysis experience.</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing&nbsp; </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>.&nbsp;</span></span></span></p><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <ul> <li>Managing and following up on employee administration</li> <li>Managing payroll and social declarations</li> <li>Implementing the group's HR strategy on a daily basis</li> <li>Ensuring compliance with labor laws and regulations</li> <li>Helping with the hiring and onboarding process for new employees</li> <li>Being a local point of contact for employees</li> </ul> <br> Required profile : <ul> <li>Holds a Master's degree in Human Resources</li> <li>Minimum of 3 years of experience in a similar role</li> <li>Excellent interpersonal and listening skills</li> <li>Perfect command of Microsoft Office Suite</li> <li>Diligence, independence, and organizational skills</li> <li>Discretion and respect for confidentiality</li> <li>Knowledge of HRIS tools is a plus</li> </ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of strengthening our Human Resources team, we are looking for a diligent, organized, and service-oriented Staff Administration Officer to support the daily HR management of our employees.</p><br><br><br><p><u><strong>Your main responsibilities:</strong></u></p><br><br><ul><li>Ensure the administrative management of employees, from their onboarding to their departure (contracts, amendments, certificates, individual files).</li><li>Guarantee the updating, reliability, and confidentiality of data in HR and HRIS tools.</li><li>Monitor trial periods, absences, leaves, staff movements, and administrative deadlines.</li><li>Collect, check, and transmit variable payroll elements in coordination with the relevant teams.</li><li>Support employees and managers with their administrative HR requests.</li><li>Participate in the follow-up of disciplinary procedures and the preparation of associated documents, in compliance with legal frameworks.</li><li>Contribute to HR reporting, documentary compliance, and continuous process improvement.</li></ul> <br> <br> Required profile : <p><u><strong>Profile sought:</strong></u></p><br><br><ul><li>Bachelor's to Master's degree (Bac+3 to Bac+5) in Human Resources, Management, or Social Law.</li><li>Successful experience in staff administration, ideally in a structured environment with a large workforce.</li><li>Good knowledge of Moroccan social legislation and payroll fundamentals.</li><li>Good command of Excel and office tools; experience with an HRIS is a plus.</li><li>Excellent written communication skills in French, sense of confidentiality, responsiveness, and team spirit.</li></ul><p><u><strong>What we expect from you?</strong></u></p><br><br><p>Rigor in handling files, a real sense of service, autonomy, and the ability to anticipate needs while working closely with managers and the HR team.</p><br><br><br><p><u><strong>Social benefits and others:</strong></u></p><br><br><ul><li>Health insurance (95% coverage)</li><li>Meal allowance</li><li>Eid bonus</li><li>Salary increase based on achieving objectives</li><li>Working hours of 44 hours per week, Monday to Friday</li></ul><br><p><u><strong>Application:</strong></u></p><br><br><p><strong>Wish to join our team? Send your CV, specifying in the subject line "Application - Staff Admin Officer - Tangier" to: recrutementmaroc@vilavi.fr</strong></p><br><br> <br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Senior Team Leader carries out the standard tasks related to mission monitoring and personnel management for the site to which they are assigned. They also support the Site Manager on all issues related to mission administration and monitoring.</font></font></p><ul><li><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MISSIONS RELATED TO THE SITE MANAGER</font></font></h3></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and monitor new assignments for the site manager (analysis, dashboard monitoring, client contact, etc.)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Oversee the administrative management of all sites.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To provide functional and technical support to Administrative Assistants and Administrative Controllers/Assistants,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To be the functional and technical liaison for the Etraq software with the Coordinator of Support and Resources.</font></font></li><li><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">TASKS RELATED TO OPERATIONAL MISSIONS</font></font></h3></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enter information related to the operational management of missions (traceability, hours, flashes) into the Etraq software,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage and monitor requests and terms of assignment,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform administrative tasks that may be assigned under the authority of the Hierarchical Manager,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage supplies and purchases under the supervision of the Hierarchical Manager,</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To complete the ranking.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the drafting of work instructions.</font></font></li><li><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">TASKS RELATED TO PERSONNEL MANAGEMENT</font></font></h3></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Under the supervision of the line manager, enter, verify and transmit to the HR department all information relating to personnel, and more specifically salary summaries, via the Etraq software.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Transmit all information regarding contract monitoring to headquarters or temporary employment agencies (preparation of hiring files),</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage medical visits (monitoring of periodic visits),</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor staff absences (illness, work-related accidents, paid leave, recovery time, unjustified absences) and report the information to headquarters.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform various administrative tasks (standard, filing, etc.).</font></font></li><li><h3>REPORTING HIERARCHIQUE &amp; COMMUNICATION</h3></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Inform and communicate regularly to one's hierarchical superior about major administrative events.</font></font></li><li><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">QUALITY MANAGEMENT</font></font></h3></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Apply the procedures defined in the QMS.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Key Responsibilities</p><br><br><p>End-to-End Payroll &amp; Administration: Direct the complete payroll cycle, validating all inputs (variables, overtime, deductions, bonuses) to guarantee accuracy. Oversee all employee lifecycle documentation, including contracts, amendments, leave, attendance, and terminations.</p><br><br><p>Compliance &amp; Institutional Relations: Ensure strict adherence to Moroccan labor laws and social regulations. Manage mandatory declarations (CNSS, taxes) and act as the primary liaison for labor inspections, audits, insurance companies, and external authorities.</p><br><br><p>Team Leadership: Supervise, train, and develop the HR administration and payroll team. Distribute workloads efficiently, monitor performance, and ensure strict adherence to payroll deadlines.</p><br><br><p>Advisory &amp; Employee Relations: Handle complex employee claims and disciplinary procedures. Provide expert legal and HR counsel to management regarding personnel administration and employment matters.</p><br><br><p>Process Optimization &amp; Reporting: Identify risks and implement corrective actions to improve HR procedures. Generate accurate dashboards regarding headcount, payroll costs, and absenteeism, coordinating closely with the Finance department for payroll validation and accounting.</p><br><br> <br> <br> Required profile : <p>Candidate Profile &amp; Qualifications</p><br><br><p>Education: Master's degree in Human Resources, Business Administration, Labor Law, or a related field.</p><br><br><p>Experience: 7-10 years of proven experience in HR administration and payroll management as a Manager, Deputy, or Supervisor. Must have significant experience managing operations for a massive workforce (4,000+ employees preferred).</p><br><br><p>Technical Expertise: Deep, practical knowledge of Moroccan labor law, CNSS frameworks, and payroll taxation. Strong proficiency in HRIS/payroll software and Advanced Excel.</p><br><br><p>Languages: Fluent French and Arabic required; good command of English required.</p><br><br><p>Personal Competencies</p><br><br><p>Resilient leader capable of managing high-volume data and strict deadlines under pressure.</p><br><br><p>Highly organized, analytical, and strictly confidential.</p><br><br><p>Proactive problem-solver with excellent communication skills, adaptable to a large multicultural and industrial environment.</p><br><br> <br><br> </div>