Jobs For Faculty Of Commerce Graduates English in Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Morgan Philips Executive Search is mandated by an international group of business services, present in many countries across several continents, at a pivotal moment in its strategic transformation and repositioning on the global market. In this context, management is recruiting its Marketing Director (F/H). The role The Marketing Director shapes the group's marketing strategy and carries its voice on the international stage. He translates a strong brand positioning into structured B2B programs and concrete demand generation levers. He manages a lean and demanding team, and orchestrates its actions in close proximity with the sales and marketing departments of the different regions. Scope of responsibility Strategy and positioning. Consolidate and converge the group's marketing priorities across multiple geographies, establish a recognizable brand standard across all markets. Influence and thought leadership. Build the group's voice and authority with B2B audiences, produce high value-added content, establish a presence that makes a mark in the industry. Performance and execution. Define the visibility and influence indicators that truly matter, build processes where they do not yet exist, and engage the sales teams in developing markets in a common dynamic. Profile sought You have at least fifteen years of experience in B2B marketing, with proven seniority in marketing management in an international environment. You have already led a marketing function at the scale of several countries or regions, not just managed a local communication plan. You master the B2B funnel in its entirety, from strategic positioning to pipeline generation. Your leadership is naturally exercised in a matrix environment, without the need for hierarchical authority to engage teams. You are one of those who create relationships and processes where they are lacking. Fluent French and English required. Location, Casablanca, Morocco.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>You have at least fifteen years of experience in B2B marketing, with proven seniority in marketing management in an international environment. You have already led a marketing function at the scale of several countries or regions, not just managed a local communication plan. You master the B2B funnel in its entirety, from strategic positioning to pipeline generation. Your leadership is naturally exercised in a matrix environment, without the need for hierarchical authority to engage teams. You are one of those who create relationships and processes where they are lacking. _x000D_ Fluent French and English required.</p><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Description: Context: The Field Support Engineer is a member of the Operations organization in Secure Land Communications. He/she belongs to the Customer Test &amp; Support department. He/she is responsible to follow and manage the resolution of customer incidents and he/she can also prepare and perform the integration of the network, and prepare and perform Acceptances with customers. He/she reports to the Project / Care Manager . Functions: The Field Support Engineer handles the following tasks: Managing customer requests Providing technical support Providing telephone or remote assistance Investigating incidents and problems reported by customers Troubleshooting of complex telecommunication systems Verifying corrections provided by R&amp; D Participating in the technical preparation of roll out or upgrade operations Supporting the resolutions proposed</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Degree in Engineering with experience in Telecommunications Systems and/or Information Technology or equivalent background</li><li>Knowledge of telecom systems and equipment</li><li>Knowledge of Internet networking, protocols, and equipment, such as Cisco, Juniper, Linux, VMware, Active Directory, and Information Security is advantageous</li><li>Readiness to travel on a need basis</li><li>Good problem-solving capability, ability to handle changing and often tense contexts</li><li>Communication skills, interpersonal as well as in writing and reporting</li><li>Good English and French languages skills are mandatory</li><li>Team spirit</li><li>Competencies and experience in following areas are seen as a plus: Modern high availability systems and platforms, clustering, redundancy including geo-redundancy and load distribution RedHat linux including Virtualization and Containerization MS Windows IT solution architecture and IP protocols, networking and backhauling (IPv4, IPv6, VoIP, Mobile IP, VLAN, VPN, OSPF) Security for IT network and applications (Authentication, End-to-end encryption, Firewall, Proxy, IPsec, SSL, vulnerability) System integration and on-site interventions Familiarity with agile methodology and test automation (Robot Framework, Python) Radio and terminal platform competence Applications and databases Open source management Airbus Tetra knowledge Experience in Help Desk work</li><li>Strong internal and external interpersonal skills</li><li>Mobility (travel frequently, world-wide)</li><li>Able to handle changing and often tense contexts</li><li>Availability</li><li>Methodical</li><li>Autonomous</li><li>Close attention to detail</li><li>Languages: English and French required</li><li>This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company s success, reputation and sustainable growth.</li></ul><p></p></section>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your role: As a Design Release Engineer for Sheet Metal &amp; Plastics, you will lead the technical development of components within your scope to ensure that Quality, Cost, Delivery, and Performance objectives are met. In this role, you will be responsible for: Leading the technical development of components. Ensuring Quality, Cost, and Delivery objectives are met. Liaising with suppliers and technical teams. Managing product evolutions and PLM data. Participating in APQP and PPAP activities. Leading technical reviews and action plans.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile: Your profile: Master's degree (Bac+5) in mechanical engineering or equivalent. Significant experience in automotive product development. Proficiency in CATIA V5/V6 and PLM tools. Knowledge of APQP, PPAP, and RFQ processes. Excellent coordination and leadership skills. Professional fluency in French and English.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mechanical Design: Design and development of mechanical components; Functional analysis and drafting of technical specifications; Dimensioning of mechanical parts &amp; geometric tolerancing; Kinematics and opening/closing mechanisms; Basic mechanical calculations (strength of materials); Technical feasibility analysis; Technical data management; Bill of Materials (BOM) management; ECR management; Automotive product development; SOD/PDP; DFMEA/PFMEA; Monitoring of product validation plans; Technical requirements management</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Updating and drafting technical specifications. Technical management of suppliers &amp; coordination with technical teams. Monitoring technical actions and analysis/resolution of non-conformities. Analysis of test feedback and proposals for improvement. CATIA V5 / CATIA V6 PLM (APQP / REQ). Good command of French and English.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 1-3 years in a similar position in the automotive sector. Engineering degree or equivalent (Master's level) in mechanical design.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to the Operations Quality Manager, your main responsibilities include: Managing Quality KPIs (internal PPM; QN); Conducting internal and external product and process audits; Coordinating the deployment of quality action plans; Ensuring the application of the quality system; Facilitating problem-solving meetings and leading the 8D methodology; Preparing and validating First Article Inspection (FAI) reports; Managing improvement projects; Leading preventive action projects (FMEA); Ensuring the conformity of the manufactured product. Trained staff, compliant tools, files, and jigsaws. Ensure the smooth running of QRQC meetings. Record and investigate Non-Conformance Reports submitted by the client and log complaints in the designated system.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) with 2 years of experience in quality management, technical and industrial knowledge, proficiency in quality tools, proficiency in quality tools and statistical techniques, proficiency in English</font></font></p>

<p>Identify and develop new business opportunities through outbound prospecting activities.</p><p>Engage with end users and partners to generate demand and drive sales opportunities.</p><p>Build and maintain a healthy sales pipeline while achieving revenue targets.</p><p>Support customers and partners with quotes, pricing, and product information.</p><p>Maintain accurate forecasting, pipeline hygiene, and daily CRM updates.</p><p>Follow sales processes and partner engagement frameworks.</p><p>Collaborate with internal teams, partners, and vendors to support business growth and resolve commercial issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Previous experience in Inside Sales, Business Development, or a customer-facing sales role.</p><p>Hunter mindset with a passion for developing new business opportunities.</p><p>Strong communication and relationship-building skills.</p><p>Comfortable working in a fast-paced, target-driven sales environment.</p><p>Highly organized, proactive, and results-oriented.</p><p>Proficiency with CRM tools (Salesforce or equivalent).</p><p>Fluent English communication skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p><strong>Main tasks:</strong></p><br><br><ul><li>Configure SD and MM modules according to the company's needs.</li><li>Follow sales, order, and procurement processes.</li><li>Participate in resolving functional incidents.</li><li>Train and support users.</li></ul> <br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><ul><li>Mastery of SAP SD and MM modules.</li><li>Knowledge of sales and procurement processes.</li><li>Ability to train and assist users.</li><li>Analytical mindset, rigor, and organizational skills.</li><li>Good communication skills, with professional English.</li></ul> <br><br> </div>

<p>Administration and Technical Support: Management of SharePoint sites, document libraries, lists, workflows, and permissions. Resolution of technical incidents (access, synchronization, file sharing, permission conflicts). Supervision of data migrations. Automation via Power Automate and PowerShell. User Support: Training and user support, writing guides, L2/L3 support, collaboration with Microsoft 365 teams. Optimization and Evolution: Proposal of improvements, participation in the technical roadmap, analysis of usage metrics.</p><p><strong>Desired Candidate Profile</strong></p><p>Bac+2/3 in IT or telecommunications + 2 to 3 years of experience in SharePoint/OneDrive or Microsoft 365 administration.</p><p>Technical: SharePoint Online Administration, OneDrive, Microsoft 365 (Exchange Online, Teams, Power Platform), PowerShell, Power Automate, DLP policies, encryption, MFA, Conditional Access, migration tools (ShareGate, AvePoint), knowledge of DNS/proxy.</p><p>Functional: Project management, user support, technical analysis.</p><p>Soft Skills: Autonomy, responsiveness, team spirit, sense of service, technical English.</p>

<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font><br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Sofitel Tamuda Bay Beach &amp; Spa is recruiting a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Duty Manager</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> . </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> You will be responsible for supervising hotel operations during your shift, ensuring coordination between different departments, and ensuring the satisfaction and comfort of our guests.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise hotel operations during your shift.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate the different departments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure that customer requests and complaints are handled.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with service standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Make the necessary operational decisions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor specific situations and incidents.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee the safety and comfort of customers.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure communication with Management.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and transmit the handover reports.</font></font></li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training in hospitality or hotel management.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in an operational role in the hotel industry.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent sense of service and leadership.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good decision-making and complex situation management skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of French and English.</font></font></li> </ul>

<p>As an Asset Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:</p><ul><li>Stock Returns / parts analysis.</li><li>IPV s.</li><li>RDR s.</li><li>Expediting.</li><li>Upload / data maintenance of Confirm Dates.</li><li>Investigating Inventory Liability.</li><li>Lead Time updates / Management.</li><li>BL reconciliation</li><li>Action file from Infosys.</li><li>Clean up Past Due PO s &gt; XXX Days.</li><li>Supply responsibility for small / non-franchised Suppliers.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>English on min B2 level (both spoken and written), additional language is an asset.</li><li>Good knowledge of MS Office, Excel is a plus.</li><li>Customer Service, Order Management or Sales experience.</li><li>Accountability.</li><li>Communication and coordination skills.</li><li>Customer-oriented attitude.</li><li>Team player.</li></ul>

<p>Guest Relations Agent ( 20276 )</p><p>At Mazagan, we personalize every aspect of our guests' stay to delight them and immerse them in the allure of Moroccan magic. Mazagan Beach &amp; Golf Resort is a magical destination, a place where grandeur meets generosity, with a stunning array of activities and entertainment for the whole family on the Atlantic coast.</p><p>As part of strengthening our teams, we are recruiting a Casino Customer Relations Officer (M/F).</p><p>Missions:</p><ul><li>Welcome and guide Casino clients.</li><li>Respond to requests and ensure their satisfaction.</li><li>Handle complaints and ensure follow-up.</li><li>Coordinate with different departments to guarantee a quality customer experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>A first experience in customer relations or hospitality.</p><p>Excellent sense of service and communication.</p><p>Good command of French and English.</p><p>Neat presentation and interpersonal skills.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of strengthening its teams, our client is recruiting a Treasury Officer on a temporary contract for a position based in Bouskoura.</p><br><br><p>Your tasks:<br>Manage and optimize cash flows and payment methods.<br>Ensure the reliability of treasury forecasts and monitor financing needs.<br>Implement tools to control and improve treasury processes.<br>Manage relationships with banking partners.<br>Participate in Cash Management strategy and the optimization of foreign exchange risk.<br>Contribute to automation projects and the improvement of treasury processes.</p><br><br> <br> Required profile : <p>Profile sought:<br>Bachelor's degree or Master's degree (Bac+4/5) in Finance, Accounting, Management, or equivalent.<br>At least 3 years of experience in treasury or Cash Management.<br>Proficiency in SAP and office tools.<br>Good level of French and English.<br>Rigor, autonomy, analytical and organizational skills.</p><br><br> <br><br> </div>

<p>Description of the position Attached to the General Management, you will ensure the maintenance, security and compliance of all the hotel's facilities.</p><p>Management: Supervise and lead the technical and maintenance team.</p><p>Maintenance: Lead preventive and curative maintenance of buildings, equipment and installations (HVAC, electricity, plumbing, swimming pool).</p><p>Budget: Manage operating (OPEX) and investment (CAPEX) budgets.</p><p>Regulations: Ensure compliance with safety, hygiene standards and ERP regulations.</p><p>Subcontracting: Monitor contracts and coordinate the interventions of external service providers.</p><p>Environment: Optimize energy and water consumption (CSR).</p><p><strong>Desired Candidate Profile</strong></p><p>Higher education in engineering, maintenance, or electromechanics.</p><p>Minimum 5 years of experience in a similar position, ideally in the hotel industry (4* / 5*) or in the management of large complexes.</p><p>Solid multidisciplinary technical skills.</p><p>Leadership, rigor, reactivity, and organizational skills.</p><p>Proficiency in French (English is an asset).</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be responsible for welcoming, supervising and entertaining children in the Kids Club, ensuring their safety, well-being and a fun, creative and memorable experience.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Main missions</b></font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Welcoming children and ensuring their care at the Kids Club.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and lead activities adapted to their age.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring the safety, comfort and well-being of children.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create a warm, joyful and caring atmosphere.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Keep the Kids Club area clean, organized and welcoming.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicate with parents professionally and attentively.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respect the hotel's standards as well as hygiene and safety rules.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in animation, childcare, or hospitality is preferred. Excellent interpersonal skills with children and parents. Creativity, dynamism, and a strong sense of responsibility. Patience, kindness, and a positive attitude. Professional appearance and a team spirit. Good communication skills in French; English is a plus.</font></font></p>

<p>A Day in the Life Join Medtronic as the Sales Manager for Surgical Innovations (SI), Acute Care &amp; Monitoring (ACM) and Endoscopy across Indirect Africa. This is a high-impact commercial leadership opportunity to shape portfolio strategy, strengthen distributor performance and lead execution across a broad, diverse group of African markets. The role offers the chance to create clear priorities, build team capability and expand patient access to technologies that support surgical care, critical care, patient monitoring and minimally invasive endoscopic procedures. The role will operate within a distributor-led business model across Central Africa, Maghreb, Libya and Other French Africa. The successful candidate will lead and coach a geographically dispersed team, partner closely with distributors and cross-functional stakeholders, and maintain disciplined delivery against the Annual Operating Plan (AOP). Frequent travel across the region will be required, subject to business needs and company travel policies. Arabic and/or French language capability is a mandatory requirement alongside strong business English. Responsibilities may include the following and other duties may be assigned: Own the regional commercial strategy and AOP delivery for SI, ACM and Endoscopy, translating business priorities into clear country, portfolio and distributor action plans Lead, coach and develop the field team across Indirect Africa, setting performance expectations, strengthening commercial capability and ensuring consistent execution across markets Govern distributor performance through structured business reviews, forecasting, pipeline management, inventory planning, pricing discipline and agreed corrective actions Prioritise growth opportunities across Core Surgical, Endoscopy, Patient Monitoring and Respiratory Interventions, ensuring resources are focused on the markets, customers and therapies with the highest potential Build strong relationships with key customers, clinical leaders, distributors and internal stakeholders to support therapy adoption, education plans, tenders and strategic partnerships Partner with marketing, market development, finance, supply chain, regulatory, clinical, legal and compliance teams to support new product introductions and reliable market execution Maintain high standards of ethics, compliance, data quality and operating discipline while providing accurate forecasts, business insights and updates to leadership</p><p>Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.</p><p>Benefits &amp; Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for an annual long-term incentive plan.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Knowledge and Experience: Bachelor's degree in business, life sciences, engineering, healthcare or a related discipline Meaningful commercial experience in medical devices, healthcare or a comparable regulated industry, including responsibility for sales delivery across multiple markets Proven experience leading people and/or complex distributor networks, with the ability to coach teams and influence partners across different cultures and geographies Strong capability in business planning, forecasting, pipeline management, tender execution, pricing and financial performance management Fluent business English plus Arabic and/or French as a mandatory language requirement Ability and willingness to travel frequently across Indirect Africa, with a strong commitment to ethical conduct, compliance and inclusive leadership</p><p>Preferred Qualifications: Experience across Surgical Innovations, Acute Care &amp; Monitoring, Endoscopy or related portfolios, together with knowledge of distributor-led African markets, would be an advantage. An MBA or relevant postgraduate qualification is also desirable but not essential.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>1. Main Mission</p><br><br><p>The Production Deputy Manager will support the Production Manager in the overall management, supervision, and optimization of production activities. The position is responsible for ensuring that production targets are achieved while maintaining high standards of quality, safety, efficiency, productivity, and cost control.</p><br><br><p>The successful candidate will contribute to the implementation of production strategies, supervise production teams, monitor performance, and ensure compliance with company procedures and industrial standards.</p><br><br><p>2. Key Responsibilities</p><br><br><p>Assist the Production Manager in planning, organizing, and supervising daily production activities.</p><br><br><p>Ensure production targets, schedules, and quality requirements are achieved.</p><br><br><p>Supervise and coordinate production teams and ensure effective allocation of manpower and resources.</p><br><br><p>Monitor production performance, productivity, efficiency, and operational KPIs.</p><br><br><p>Identify production issues, bottlenecks, and deviations and implement appropriate corrective actions.</p><br><br><p>Ensure compliance with production procedures, quality standards, health and safety requirements, and company policies.</p><br><br><p>Coordinate with Quality, Maintenance, EHS, Engineering, Logistics, and other departments to ensure smooth production operations.</p><br><br><p>Participate in production planning and workforce planning according to business requirements.</p><br><br><p>Analyze production data and prepare regular performance reports for management.</p><br><br><p>Support continuous improvement initiatives to increase productivity and reduce waste, downtime, and production costs.</p><br><br><p>Ensure proper use and maintenance of production equipment in coordination with the Maintenance Department.</p><br><br><p>Participate in root-cause analysis and problem-solving activities related to production issues.</p><br><br><p>Train, coach, and develop production supervisors and team leaders.</p><br><br><p>Monitor employee performance and promote discipline and compliance with company procedures.</p><br><br><p>Support the implementation of Lean Manufacturing and continuous improvement methodologies.</p><br><br><p>Ensure effective communication between production management and operational teams.</p><br><br><p>Replace the Production Manager and assume responsibility for production operations when required.</p><br><br> <br> Required profile : <p>3. Required Qualifications</p><br><br><p>Master's Degree or equivalent diploma in Industrial Engineering, Mechanical Engineering, Electrical Engineering, Production Management, Manufacturing Engineering, or a related field.</p><br><br><p>Mandatory professional experience in a similar Production Management position, preferably in a large industrial or manufacturing environment.</p><br><br><p>Proven experience in managing and supervising production teams.</p><br><br><p>Strong knowledge of production processes, production planning, and industrial performance management.</p><br><br><p>Experience with Lean Manufacturing, continuous improvement, problem-solving, and KPI management is highly desirable.</p><br><br><p>Good knowledge of health, safety, quality, and environmental requirements in an industrial environment.</p><br><br><p>Fluent English is mandatory.</p><br><br><p>Knowledge of French and/or Chinese would be an advantage.</p><br><br><p>Strong computer skills, particularly Microsoft Excel and other production management systems.</p><br><br><p>4. Required Skills</p><br><br><p>Strong leadership and team-management skills.</p><br><br><p>Excellent organizational and planning abilities.</p><br><br><p>Strong analytical and problem-solving skills.</p><br><br><p>Ability to work under pressure and meet tight production deadlines.</p><br><br><p>Good communication and interpersonal skills.</p><br><br><p>Ability to make decisions and take initiative.</p><br><br><p>Strong sense of responsibility and accountability.</p><br><br><p>Results-oriented mindset.</p><br><br><p>Ability to work in a multicultural and international industrial environment.</p><br><br><p>5. Experience</p><br><br><p>Minimum required experience:</p><br><br><p>Significant experience in a similar position, such as Production Deputy Manager, Production Manager, Production Supervisor, or equivalent management role.</p><br><br><p>Experience in a large-scale manufacturing or industrial company is preferred.</p><br><br><p>Experience in battery manufacturing, automotive, electrical/electronic manufacturing, or another high-volume industrial environment would be an advantage.</p><br><br><p>6. Languages</p><br><br><p>English: Mandatory - fluent professional level</p><br><br><p>French: Preferred</p><br><br><p>Chinese/Mandarin: An advantage</p><br><br><p>7. Working Conditions</p><br><br><p>Full-time position.</p><br><br><p>Based in Kénitra, Morocco.</p><br><br><p>Position requires regular presence on the production floor and close coordination with operational teams.</p><br><br><p>Flexibility to work according to production requirements, including shifts when necessary.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company Description<br><p>The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable&nbsp;prices . We are part of IKEA Al-Homaizi Limited, operating in&nbsp;three countries - Kuwait, Jordan, and MOROCCO.</p><br><p>Our keywords are Home, People, Happiness, Development, Leadership, Inclusion &amp;&nbsp;Diversity,&nbsp;All with&nbsp;Passion!</p><br><p>Join us to bridge your dreams and unique ideas within an organization that believes in People !</p><br><br>Job Description<br><p><strong>Purpose of the Job</strong></p><br><p>At IKEA, we are dedicated to delivering exceptional customer experiences. As a Account Manager, your role is crucial in building and developing relationships with our clients throughout their project journey. Your primary focus will be on ensuring customer satisfaction, fostering loyalty, and facilitating business growth.</p><br><p><strong>Key Responsibilities</strong></p><br><ul><li><p>Develop and execute an integrated customer engagement strategy to identify potential customers, understand their needs, and establish initial contact to build rapport and credibility.</p><br></li><li><p>Conduct constructive negotiations with customers to reach mutually beneficial agreements, clearly articulating terms, pricing, and contract details while addressing concerns and objections.</p><br></li><li><p>Serve as the primary liaison between customers and internal teams (designers, supply/services coordinators), ensuring clear communication and seamless coordination throughout project delivery.</p><br></li><li><p>Schedule regular follow-ups and check-ins with existing and potential customers through multiple channels (in-person meetings, phone calls, emails, social media) to provide tailored ongoing support.</p><br></li><li><p>Develop compelling sales presentations that highlight product and service value propositions, tailoring messaging to resonate with target audiences.</p><br></li><li><p>Implement quality control measures to ensure products and services meet customer expectations and maintain high standards throughout the delivery process.</p><br></li></ul><br>Qualifications<br><p><strong>Knowledge</strong></p><br><ul><li>Understanding of local market dynamics, competitor analysis, and business customer goals to develop strategic initiatives that drive sales growth.</li><li>Thorough knowledge of IKEA's product offerings, B2B range, services, and pricing to advise key clients on suitable solutions.</li><li>Strong negotiation abilities to secure favourable terms and agreements with key clients.</li></ul><p><strong>Motivation</strong></p><br><ul><li>Passion for creating exceptional customer experiences and achieving sales targets whilst fostering lasting relationships.</li><li>Resilience and adaptability to embrace changing customer needs and market trends with a positive attitude.</li><li>Alignment with IKEA's values of respect, integrity, and inclusivity.</li></ul><p><strong>Capabilities</strong></p><br><ul><li>Excellent communication, negotiation, and relationship management abilities with a customer-centric approach.</li><li>Strong problem-solving and adaptability skills with attentive listening and empathetic understanding.</li><li>Ability to manage multiple priorities efficiently whilst maintaining high service standards.</li><li>Ability to manage and develop&nbsp;accounts across multiple segments, including Construction &amp; Residential, Hospitality, and Services &amp; Workplace, adapting the commercial approach to different customer needs and business contexts.</li></ul><p><strong>Experience &amp; Education</strong></p><br><ul><li>Bachelor's degree in Business, Marketing, or related field.</li><li>3–5 years of sales experience, preferably in B2B.</li><li>Prior experience in key account management is a plus&nbsp;</li><li>Strong industry knowledge and cross-functional collaboration skills.&nbsp;</li><li>Bilingual proficiency in Arabic and English, promoting inclusivity and accessibility.</li><li>Experience in Key Account Management, B2B sales, business development or a related commercial role, preferably within one or more of the following segments: Construction &amp; Residential, Hospitality, Services &amp; Workplace.</li></ul><br>Additional Information<br><p>A few more details for you:</p><br><p>This is a full-time position based in IKEA Zenata . Some travel may be required.</p><br><p>Please send your CV in English and tell us why you would be a good fit for this role.</p><br><br><br> </div>

<p>The Technical Support Analyst is responsible for 1st level support for Oracle Hospitality OPERA product suite (OPERA PMS, OXI, OWS, S&amp;C, Reporting &amp; Analytics) and associated hotel interfaces.</p><p>Join Oracle in Agadir Bay Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:</p><ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&amp;B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle one of the world s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.</li></ul><p>At Oracle, we don t just support our customers we build lasting partnerships. In Agadir, we are building a team that combines local talent with global best practices to deliver exceptional customer experiences. If you are passionate about technology, hospitality, and delivering excellence, we invite you to join us and help shape a first-class support hub in Morocco.</p><p><strong>Duties &amp; Responsibilities</strong></p><ul><li>Provide voice and remote support for hotel customers worldwide.</li><li>Troubleshoot OPERA PMS issues (reservations, check-in/out, billing).</li><li>Document solutions and ensure accurate case records in ICCP tool.</li><li>Collaborate with Oracle teams to escalate and resolve issues.</li><li>Act as customer advocate for hotel users and escalate gaps.</li><li>Provide technical assistance via phone, email, and remote tools.</li><li>Assist in OPERA configuration, installation, and training when required.</li><li>Stay updated on OPERA new releases.</li></ul><p><strong>Knowledge, Skills &amp; Abilities</strong></p><p><strong>Essential</strong></p><ul><li>Minimum 2 years IT or hospitality systems support experience.</li><li>Experience with hotel PMS applications, ideally Oracle OPERA.</li><li>Graduate degree in technical, hospitality, or business field.</li><li>Understanding of hotel operations (front office, reservations, housekeeping).</li><li>Customer service experience with direct client interaction.</li><li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li><li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li><li>SQL experience preferred.</li></ul><p><strong>Other Requirements</strong></p><ul><li>Commitment to high-quality customer service.</li><li>Excellent English &amp; German communication</li><li>Strong troubleshooting and problem-solving ability.</li><li>Organizational and multitasking skills.</li><li>Flexibility for global 24x7 shifts including weekends and holidays.</li><li>Cross-cultural awareness.</li></ul><p><strong>Abilities</strong></p><ul><li>Ability to build trust with hotel customers and Oracle colleagues.</li><li>Independent worker and team player.</li><li>Adaptable and able to prioritize in dynamic environments.</li><li>Creative thinker to resolve problems and improve processes.</li><li>Resilient under pressure with focus on service quality.</li></ul><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years IT or hospitality systems support experience.</li><li>Experience with hotel PMS applications, ideally Oracle OPERA.</li><li>Graduate degree in technical, hospitality, or business field.</li><li>Understanding of hotel operations (front office, reservations, housekeeping).</li><li>Customer service experience with direct client interaction.</li><li>Familiarity with Microsoft suite (Outlook, Excel, Word, Project, PowerPoint).</li><li>Knowledge of OS (Windows, Oracle, VMware) desirable.</li><li>SQL experience preferred.</li><li>Commitment to high-quality customer service.</li><li>Excellent English &amp; German communication</li><li>Strong troubleshooting and problem-solving ability.</li><li>Organizational and multitasking skills.</li><li>Flexibility for global 24x7 shifts including weekends and holidays.</li><li>Cross-cultural awareness.</li><li>Ability to build trust with hotel customers and Oracle colleagues.</li><li>Independent worker and team player.</li><li>Adaptable and able to prioritize in dynamic environments.</li><li>Creative thinker to resolve problems and improve processes.</li><li>Resilient under pressure with focus on service quality.</li></ul>

<p> <strong>Who are we? </strong> </p> <p> <strong>SupportYourApp</strong> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world s leading SaaS, software, or hardware solutions?</p> <p>Join our community as a<strong> Customer Support Consultant</strong> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let s see what it takes.</p> <p> <strong>What you will do:</strong> </p> <ul> <li>Deliver outstanding customer support via chat and calls;</li> <li>Assisting customers with questions related to billing, "how-to-use", technical issues and bugs;</li> <li>Responding to customer inquiries in accordance with established service level agreements and follow precise procedures;</li> <li>Explain platform features, policies, and expectations while providing key context to ensure quick solutions;</li> <li>Escalate complex or high-priority issues to the appropriate internal team when needed;</li> <li>Conduct research when information is missing and proactively look for solutions.</li> </ul> <p> <strong>What you need to succeed in this role:</strong> </p> <ul> <li>Excellent<strong> English skills (C1 for both spoken and written);</strong> </li> <li> <strong>At least 1 year of experience in a customer support role;</strong> </li> <li> <strong>Experience providing customer support via phone calls and chat; </strong> </li> <li> <strong>Experience performing effectively in a fast-paced, high-volume environment;</strong> </li> <li>Strong problem-solving and adaptability skills;</li> <li>Be able to provide proper solutions in timely manner and work independently; </li> <li>The ability to communicate clearly, professionally and empathetically with customers;</li> <li> <strong>A customer-focused mindset</strong> with a commitment to delivering a positive support experience;</li> <li>Commitment to delivering high-quality customer service and meeting performance targets;</li> <li>Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps download and 40 Mbps upload).</li> </ul> <p> <strong>Will be a great plus:</strong> </p> <ul> <li>Experience using CRMs or ticketing systems and similar support platforms; </li> </ul> <p> <strong>Benefits:</strong> </p> <ul> <li>Schedule: Monday to Friday, from 9AM to 6PM, GMT+2. </li> <li>Opportunity to cooperate fully remotely;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Rewards for referring friends;</li> <li>Balance between project workload and personal time, but also internal health policy;</li> <li>Responsive leadership interested in your growth and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development;</li> <li>A culture built on trust, with no time-tracking requirements.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p> You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Support Specialist</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p> <p> </p> <p>Internal code: 3V4</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p>The consultant will be responsible for:</p><br><br><p><u><strong>Manual Test Execution:</strong></u></p><br><br><p>Design and execute manual test cases to validate the functionalities of API and microservices platforms.</p><br><br><p>Perform regression testing, smoke testing, and functional testing.</p><br><br><p><u><strong>Team Collaboration:</strong></u></p><br><br><p>Work with the QA Lead to define acceptance criteria and test plans.</p><br><br><p>Participate in functional requirement (FR) reviews.</p><br><br><p><u><strong>Documentation and Reporting:</strong></u></p><br><br><p>Document test cases and results in tools like Zephyr or JIRA.</p><br><br><p>Record, clarify, and prioritize identified bugs.</p><br><br><p><strong><u>Team Support:</u></strong></p><br><br><p>Collaborate with support teams for knowledge transfer on new data flows.</p><br><br><p>Assist in resolving platform-related issues.</p><br><br><p><u><strong>Process Improvement:</strong></u></p><br><br><p>Propose improvements for manual testing methodologies.</p><br><br><p>Actively participate in the QA Community of Practice (CoP).</p><br><br> <br> Required profile : <p>Master's degree (Bac+5) in computer science with 3 to 5 years of experience.</p><br><br><p><u><strong>Required Skills:</strong></u></p><br><br><ul><li>Proven experience in manual testing for web applications, APIs, or microservices.</li><li>Ability to design detailed test cases and maximize requirement coverage.</li><li>Proficiency in testing tools like Postman, Insomnia (for manual API testing).</li><li>Experience with Zephyr (a plus) or other test management tools (TestRail, etc.).</li><li>Knowledge of bug tracking tools (JIRA, Bugzilla).</li><li>Understanding of REST APIs, WebServices, and microservices architectures.</li><li>Basic scripting knowledge (Python, JavaScript) for automating simple tasks (a plus).</li><li>Attention to detail and ability to identify complex anomalies.</li><li>Excellent communication skills for collaborating with technical and business teams.</li><li>Fluent English</li></ul><br> <br><br> </div>