Jobs For Women in Morocco
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<p><strong>Finalité de la fonction:</strong></p><br><p>Assurer le pilotage opérationnel et accompagner les managers d’une unité managériale pour répondre aux objectifs fixés par la maison-mère et ASM.</p><br><p><span><strong> Activités Principales:</strong></span></p><br><p><strong> Management d’équipe : </strong></p><br><ul><li> Fixe les objectifs des managers à travers des entretiens formalisés</li><li>Evalue les performances des managers (techniques, commerciales, qualitatives, comportementales)</li><li>Contrôle l’adhérence au planning des managers</li><li>Analyse avec les managers les performances individuelles des collaborateurs de son UM (techniques, commerciales, qualitatives, comportementales) et contrôle la mise en place des plans d’actions d’amélioration</li><li>Selon les périmètres, définit les niveaux de délégation et pouvoirs</li></ul><p><strong> Pilotage d’activité : </strong></p><br><ul><li>Traduit les objectifs de l’unité managériale en programmes d’actions détaillés</li><li>Accompagne les managers dans la définition de la stratégie et du planning de traitement des activités </li><li>Définit et met en œuvre l’organisation de travail de l’unité managériale et les responsabilités des managers </li><li>Gère selon les périmètres la capacité de production de l’UM et identifie les risques de rupture de charge de l’équipe</li><li>Pilote les KPI de l’UM et s’assure de leur appropriation à tous les niveaux de son UM </li></ul><p><strong>Interface avec le support aux opérations :</strong></p><br><ul><li>Selon les périmètres, propose des évolutions organisationnelles pour son UM au responsable opérationnel (et au directeur de filière sur certains périmètres) et les met en œuvre avec l’hypervision</li><li>Anime des points de coordination avec les équipes métier, qualité et hypervision (congé, planning des contrôles…)</li><li>Alerte l’hypervision en cas d’anomalies </li></ul><p><strong> Reporting et relations avec les maisons-mères : </strong></p><br><ul><li>Constitue le relais d’information ascendante et descendante avec sa hiérarchie et la direction générale ASM</li><li>Remonte à sa hiérarchie un reporting d’activité et les points d’avancement des plans d’actions </li><li>Participe à certains comités opérationnels avec les maisons-mères (atteinte des effectifs, déploiement des outils) </li></ul><p><strong> Gestion des chantiers transverses : </strong></p><br><ul><li>Est force de proposition pour identifier des pistes d’amélioration (processus métier, argumentaire, formation)</li><li>Participe à des chantiers organisationnels internes (projets d’amélioration continue)</li><li>Représente son périmètre dans divers comités et/ou événements</li><li>Selon les périmètres, coanime en tant que formateur occasionnel des formations </li></ul><p><strong>Compétences techniques/fonctionnelles:</strong></p><br><ul><li>Connaissance du domaine des assurances</li><li>Connaissance de la gestion d’un centre de relation client</li><li>Connaissance des outils de bureautique</li></ul><p><strong>Compétences transversales:</strong></p><br><ul><li>Orientation client</li><li>Capacité d'influence / communication</li><li>Courage et intégrité</li><li>Esprit d’équipe</li></ul><span><strong>Profil recherché :</strong></span><p><span>De formation supérieure de <strong>Bac + 4/ 5</strong> avec une <strong>spécialisation en Management</strong>, <strong>vous avez 4 ans d’expérience dans un poste similaire ( chef de plateau ,Responsable d'activité.</strong>..) :</span></p><br><ul><li>Maîtrisez les fondamentaux de management et de l'encadrement de grandes équipes,</li><li>Posséder une expérience dans un poste similaire (Chef de projet, Responsable Opérationnel d'activité, Chef de plateau...) en centre de relation client de <strong>minimum</strong> 4 ans.</li><li>Avez une capacité à avoir une vision de l'ensemble des enjeux de la direction et y faire adhérer vos équipes,</li><li>Avez une capacité à agir dans un environnement complexe et à coordonner des actions stratégiques,</li><li>Êtes autonome et pragmatique,</li><li>Avez l’esprit du détail, d’analyse, de synthèse et d’anticipation,</li><li>Avez un sens des responsabilités aigu et un esprit d’équipe,</li><li>Avez une excellente faculté d’écoute et de communication,</li><li>Maîtrisez parfaitement la langue française.</li></ul> </div>
<h2 class="h5">Job description</h2>
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Job : <p><strong>Development of the training plan</strong></p><br><br><ul><li>Gather training needs from departments, managers, and site managers.</li><li>Analyze expressed needs and check their consistency with jobs, company objectives, and annual evaluations.</li><li>Distinguish individual, collective, regulatory, and strategic needs.</li><li>Prioritize actions according to operational stakes, risks, and available budgets.</li></ul><p><strong>Training design and engineering</strong></p><br><br><ul><li>Translate operational needs into precise educational objectives.</li><li>Define programs, target audiences, prerequisites, teaching methods, and evaluation criteria.</li><li>Design or adapt technical, managerial, regulatory, and cross-functional training paths.</li></ul><p><strong>Organization of training activities</strong></p><br><br><ul><li>Establish the training schedule in coordination with managers and sites.</li><li>Manage invitations, registrations, rooms, equipment, travel, and materials.</li><li>Verify participant availability and limit the impact of training on activity.</li><li>Ensure follow-up of session progress.</li></ul><p><strong>Management of funding schemes</strong></p><br><br><ul><li>Prepare and monitor funding and training reimbursement files.</li><li>Compile GIAC files and special training contracts, according to applicable schemes.</li><li>Verify the compliance of supporting documents and adherence to deadlines.</li><li>Follow up on requests with the relevant organizations.</li><li>Respond to any requests for additional information or regularization.</li><li>Track reimbursed amounts and perform necessary reconciliations.</li><li>Stay informed about the rules and funding schemes for professional training.</li></ul><p><strong>Evaluation and effectiveness measurement</strong></p><br><br><ul><li>Organize immediate post-training evaluations.</li><li>Implement delayed evaluations with managers and participants.</li><li>Measure skill acquisition and application in the workplace.</li></ul> <br> Required profile : <ul><li>Master's degree (Bac+5) in human resources, training engineering, management, or equivalent field.</li><li>A specialization in skills development or educational engineering is an asset.</li><li><strong>Minimum 3 years of experience within a training company (mandatory)</strong></li><li>Good command of professional training funding schemes.</li><li>Advanced proficiency in Excel and reporting tools.</li><li>Excellent French writing skills.</li><li>Proficiency in Arabic and English is an asset.</li></ul> <br><br> </div>
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Job : <p>We are looking for <strong>2 positions</strong> with a "Potable Water Controller" profile, experienced in urban hydraulics, treatment plants, and the supply and distribution of potable water.</p><br><br><p><strong>Main missions: </strong></p><br><br><p>Ensure the technical control and monitoring of SRM-CS activities and investments in the potable water sector, from programming and budgeting to the completion and acceptance of projects, while ensuring compliance with contractual objectives, work quality, and the security of potable water supply in the Casablanca-Settat area, including:</p><br><br><ul><li>Control and monitor investments in the Potable Water sector, from programming and budgeting to completion, ensuring compliance with costs, deadlines, technical requirements, and work quality;</li><li>Examine studies, master plans, and tender documents: analyze proposed technical solutions and participate in tender commissions and technical sub-committees;</li><li>Monitor the technical performance and security of potable water supply in the Casablanca-Settat area, ensuring compliance with contractual objectives and identifying risks and discrepancies;</li><li>Prepare and monitor technical audits initiated by the SPC-CS and develop the necessary notes, technical reports, analyses, and recommendations for the management and control of activities.<br><u>Experience in the distribution sector is an asset</u></li></ul> <br> Required profile : <p>Required training and skills:</p><br><br><ul><li>State Engineer's degree (Bac+5) in Water Engineering, Hydraulic Engineering, Rural Engineering, or Civil Engineering with a specialization in hydraulics or equivalent.</li><li>More than 8 years of experience in hydraulics or related activities.</li><li>Good knowledge of tools and software related to the hydraulics field.</li><li>Good command of project management techniques.</li></ul><p>Desired personality traits:</p><br><br><ul><li>Rigor and organizational skills,</li><li>Ability to work in a team and availability,</li><li>Autonomy and initiative spirit</li><li>Good communication skills, dynamism</li><li>Interpersonal and writing skills.</li></ul> <br><br> </div>
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Job : <p>Assurer un appui stratégique, organisationnel et administratif auprès du Directeur Général afin de garantir l'efficacité de la gouvernance, la fluidité des interactions internes et externes, ainsi que la gestion confidentielle des dossiers sensibles et stratégiques.</p><br><br><ul><li>Gérer de manière proactive l'agenda stratégique du Directeur Général (priorisation, arbitrage, anticipation).</li><li>Organiser et coordonner les réunions du Comité de Direction, du Conseil d'Administration et des instances internes.</li><li>Préparer les dossiers stratégiques, supports de présentation et notes de synthèse.</li><li>Assurer le suivi des décisions prises en instances et veiller à leur mise en œuvre.</li><li>Gérer les correspondances institutionnelles et les relations avec les partenaires externes.</li><li>Organiser les déplacements, événements institutionnels et rencontres officielles.</li><li>Assurer la gestion sécurisée des informations confidentielles.</li></ul><p>Filtrer et hiérarchiser les sollicitations internes et externes adressées au Directeur Général.</p><br><br><p>Rédiger les communications officielles, notes stratégiques et comptes rendus.</p><br><br><p>Assurer le suivi des projets transverses pilotés par la Direction Générale.</p><br><br><p>Préparer les éléments nécessaires aux échanges avec les autorités de régulation, partenaires et actionnaires.</p><br><br><p>Contribuer à l'amélioration continue des processus de gouvernance et de coordination interne.</p><br><br><p>Assurer un reporting régulier au Directeur Général sur l'état d'avancement des dossiers clés.</p><br><br> <br> <br> Required profile : <p>Formation : Bac+4 / Bac+5 en gestion, administration, management ou équivalent.</p><br><br><p>Expériences : Expérience confirmée (5 ans minimum) dans un poste similaire auprès d'une Direction Générale ou d'un top management, idéalement dans le secteur financier ou assurantiel.</p><br><br><p>Langues : Arabe et Français</p><br><br><p>Compétences : Techniques : Excellente maîtrise des outils bureautiques et de présentation. Capacité de synthèse et rédaction stratégique. Maîtrise des techniques d'organisation et de gestion des priorités. Bonne compréhension des enjeux de gouvernance d'entreprise.</p><br><br><p>Comportemantales : Très haut niveau de confidentialité et de discrétion. Sens politique et intelligence relationnelle. Forte capacité d'anticipation. Rigueur, fiabilité et sens du détail</p><br><br> <br><br> </div>
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Job : <p>As a <strong>Social Management Controller,</strong> you will drive the organization's social performance through the analysis of HR data, monitoring of social indicators, and support for decision-making in human resources management.</p><br><br><p><strong>Activities:</strong></p><br><br><ul><li>Collect, validate, and analyze social data (headcount, payroll, absenteeism, turnover, working time, etc.)</li><li>Develop and monitor payroll and headcount budgets</li><li>Implement and update social dashboards and HR indicators</li><li>Conduct variance analyses and prospective studies (forecasts, simulations)</li><li>Produce social reports for management and relevant bodies</li><li>Contribute to improving HR tools, procedures, and information systems</li><li>Support HR teams and managers in human resources management<br> </li></ul> <br> <br> Required profile : <p><strong>MANDATORY academic training:</strong></p><br><br><ul><li><u><strong>STATE-RECOGNIZED BAC+5 (Master's degree equivalent)</strong></u> from a top business school in social management control, human resources, finance, economics, or equivalent<br> </li></ul><p><strong>Professional experience:</strong></p><br><br><ul><li>Experience between <strong>3 to 5 years</strong> in social management control, HR, management control, or social data analysis</li></ul><p><strong>Required skills:</strong></p><br><br><ul><li>Mastery of social indicators and payroll</li><li>Solid knowledge of human resources management and labor law (basic)</li><li>Very good command of Excel and reporting tools</li><li>Analytical, synthesis, and data validation skills</li><li>Rigor, discretion, and sense of confidentiality. Good interpersonal skills and ability to communicate with HR teams and managers<br> </li></ul> <br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p><u><strong>GENERAL MISSION:</strong></u></p><br><br><p>Reporting to the Recovery Department, the <strong>Head of Litigation Department</strong> is responsible for leading and managing all of the foundation's litigation actions, in relation with clients, by ensuring the management of cases transferred to litigation and the handling of disputes with clients / Guarantees. They ensure the implementation of judicial or amicable procedures aimed at recovering debts while guaranteeing compliance with current regulations. They work in close collaboration with internal teams (Amicable, Pre-litigation, Write-off) and external stakeholders (lawyers, bailiffs, courts).</p><br><br><p><br><u><strong>MAIN RESPONSIBILITIES:</strong></u></p><br><br><p><strong><em>Management of litigation cases:</em></strong></p><br><br><ul><li>Participate in the pre-litigation transfer committee with the pre-litigation team to qualify unpaid cases and validate the legal procedure to follow.</li><li>As soon as cases are transferred to litigation, lead litigation cases, whether judicial or negotiation, for amicable settlement of litigation cases, in relation with the parties concerned.</li><li>Supervise the preparation of legal files and the organization of judicial actions in collaboration with law firms or the internal team of litigation officers.</li><li>Coordinate actions with external service providers (bailiffs, lawyers, notaries, etc.).</li></ul><p><em><strong>Debt recovery:</strong></em></p><br><br><ul><li>Develop and implement effective recovery strategies to reduce the rate of unrecoverable debts (framework, exploitation of guarantees and securities, etc.)</li><li>Monitor recovery performance in litigation and identify areas for improvement.</li><li>Ensure the implementation of amicable measures to maximize recovery chances before initiating legal action.</li></ul><p><em><strong>Prevention of legal risks:</strong></em></p><br><br><ul><li>Analyze legal risks related to litigation and propose recommendations to mitigate them.</li><li>Ensure compliance with procedures and regulations in force, particularly regarding client rights and regulatory compliance.</li><li>Contribute to the continuous updating of contractual documents and internal procedures.</li></ul><p><em><strong>Management of relationships with partners:</strong></em></p><br><br><ul><li>Collaborate with internal teams (Amicable, write-off, treasury, etc.) to ensure consistent handling of outstanding cases.</li><li>Monitor relationships with external partners, particularly law firms, to ensure the efficiency and speed of litigation procedures.</li><li>Manage invoicing for external recovery partners.</li></ul><p><em><strong>Reporting and monitoring:</strong></em></p><br><br><ul><li>Establish dashboards for monitoring the evolution of the litigation case portfolio and recovery performance.</li><li>Provide regular reporting to management on the status of cases, identified risks, and results obtained.</li><li>Propose corrective actions and continuous improvements in the handling of litigation cases.</li></ul> <br> Required profile : <p><u><strong>EDUCATION:</strong></u></p><br><br><ul><li>Master's degree in business law, litigation law, banking law, or equivalent.</li><li>A specialization in risk management or financial law would be an additional asset.</li></ul><p><u><strong>EXPERIENCE:</strong></u></p><br><br><ul><li>5 years of experience in a similar role, ideally in the financial, banking, or microfinance sector.</li><li>Proven experience in managing complex litigation, particularly in debt recovery and judicial cases.</li><li>Experience in supervising legal or recovery teams.</li></ul><p><u><strong>SKILLS:</strong></u></p><br><br><p><strong><em>Technical skills:</em></strong></p><br><br><ul><li>Solid knowledge of commercial law, contract law, banking law, and judicial procedures.</li><li>Mastery of amicable and judicial recovery techniques.</li><li>Good understanding of current regulations in the microfinance sector and legal obligations related to litigation.</li><li>Ability to prepare and manage litigation files while ensuring compliance with deadlines and legal procedures.</li><li>Negotiation skills for amicable settlements.</li><li>Good command of computer tools (Word, Excel, etc.)</li></ul><p><strong><em>Behavioral skills:</em></strong></p><br><br><br><ul><li>Leadership and ability to manage and motivate a team of litigation officers</li><li>Rigor, method, and organizational skills to manage multiple cases simultaneously while respecting priorities.</li><li>Analytical and synthesis skills to quickly identify legal risks and propose appropriate solutions.</li><li>Excellent communication and argumentation skills for negotiating with internal and external stakeholders.</li><li>Stress resistance and ability to work under pressure or in conflict situations.</li></ul> <br><br> </div>
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<p> <strong>POSITION SUMMARY</strong> </p>
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<p>As the original house of luxury, St. Regis continues to redefine modern luxury through service. At the core is the Butler program, an icon to our heritage and the heart and soul of new luxury. It is high-touch, personalized, creative and original. It is brought to life by all talent but serving as the primary face to the program is our Butler team, who are the ultimate luxury ambassadors.</p>
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<p>The Butler provides bespoke experiences and services to fulfill all guest needs during pre-arrival, check-in, throughout the stay and upon departure, in partnership with other departments in the hotel operation. This includes coordinating efforts of Butler Valets, and verifying that other departments supporting butler services are equipped to meet guest needs. The Butler is key to building rapport with guests, proactively anticipate guest needs and acting upon them where possible.</p>
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<p>While the St. Regis brand is steeped in history with roots that can be traced back to the early 1900s, every team member is part of a trailblazing future to redefine modern luxury through service. The Butler s success is rooted in a deep passion for service, uncompromising standards, the ability to anticipate needs and impeccable interpersonal skills.</p>
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<p>You will also be expected to create a safe workplace, follow company policies and procedures, uphold quality standards, and ensure your uniform, personal appearance, and communications are professional. Butler team members will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Butler team members to get it right for our guests and our business each and every time.</p>
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<p><b>PREFERRED QUALIFICATIONS</b></p>
<p>Education: High school diploma or G.E.D. equivalent.</p>
<p>Supervisory Experience: No supervisory experience.</p>
<p>License or Certification: None</p>
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<p>REQUIRED QUALIFICATIONS</p>
<p>Related Work Experience: 6-months related work experience required.</p>
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<p> <i>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</i> </p>
<h2 class="h5">Job description</h2>
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<p><strong><span>YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong></p><br><br><p><span>Would you like to become part of the world's most international company in the world?</span></p><br><br><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><br><br><p><span>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit </span><span>www.dpdhl.jobs/express</span></p><br><br><p><strong><span>ABOUT THE ROLE:</span></strong></p><br><br><p><span>The Customs Clearance Support Agent is responsible primarily of notifying over the phone or in writing our Into Bond Shipment’s customers through our DHL’s Customer Contact Centre and he/she shall be the most knowledgeable, courteous, efficient, confident and proactive point of contact for both DHL’s customers and the DHL network.</span></p><br><br><p><strong><span>YOUR TASKS:</span></strong></p><br><br><ul><li><span>To Call or Email In bond Customers for a range of DHL services and accurately input relevant data into DHL applications DCE “Respect also CODES”</span></li><li><span>Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by converting their enquiries to SCS (clearance by DHL).</span></li><li><span>Identify potential for selling Clearance with DHL service during the course of interacting with customers and proactively sells these to secure additional/new revenue sources for DHL GTW revenue.This includes asking customers the appropriate questions to match their needs against value-added services, professionally offering and convincing them on the benefits of the services, handling their objections (if any) and closing the transaction by successfully securing their purchase of the offered services.</span></li><li><span>To effectively respond to all customer enquiries regarding DHL’s services, by consistently and confidently providing customers with accurate information on prices (SCS and POA), clearance times, customs paperwork requirements, country-specific requirements (including potential customs clearance delays). To lodge a trace when necessary ensuring that the customer receives service regarding their issues using SPARK sys.</span></li></ul><br><ul><li><span>Exercise professionalism and provide first class customer service bearing in mind that all DHL customers have an express requirement, and are looking for immediate and hassle-free solutions.</span></li><li><span>Confidently and knowledgeably handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customers’ expectations without compromising DHL’s position by over-committing to customers , or being unrealistic in what is offered.</span></li><li><span>Ensuring that all interactions with customers are in accordance with the Mystery Shopper guideline scripts.</span></li><li><span>Be professional with Front Liners colleagues to ensure a smooth data transmission via DCE. </span></li><li><span>Act as a backup for the CIA when needed</span></li><li><span>Liaise with all DHL employees in a professional and cooperative manner at all times, and consistently strive to promote a positive team spirit and adhering to DHL’s values at all times. </span></li><li><span>Undertake any other related tasks or responsibilities as reasonably directed or required</span></li><li><span>Highlight areas for improvement with suggested solutions to improve DHL’s procedures, technology and service to positively enhance our customers’ experience with DHL..</span></li></ul><p><strong><span>YOUR PROFILE: </span></strong></p><br><br><br><p><strong><u>Essential</u></strong></p><br><br><ul> <li><span>Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries</span></li> <li><span>Good spoken and written command of the French/English language with a cheerful, confident, professional and courteous tone</span></li> <li><span>Excellent interpersonal skills and relates well with a wide range of people/customers </span></li> <li><span>Experience in resolving straight forward customer conflict</span></li> <li>Demonstrated excellent attention to detail</li> <li><span>Demonstrated ability to work effectively as part of a busy team</span></li> <li><span>Basic computer skills including the ability to navigate around a computer</span></li> <li><span>Ability to work flexible rostered hours, including scheduled breaks</span></li> </ul><br><p><strong><u>Desirable</u></strong></p><br><br><ul> <li>Previous Customs Clearance domain experience</li> <li><span>Previous experience of Call-Center/telephone and/or electronic order booking systems </span></li> </ul><p><span><span>·</span></span><span>Demonstrable success in achieving targets through selling services and products</span></p><br><br><br> </div>
<div ><p><strong><span >YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</span></strong><span ></span></p><p><span>Would you like to become part of the world's most international company in the world?</span></p><p><span>A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</span></p><p><span>Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit </span><a href="http://www.dpdhl.jobs/express"><span>www.dpdhl.jobs/express</span></a><span></span></p><p><strong><span >ABOUT THE ROLE:</span></strong><span ></span></p><p><span>The Customs Clearance Support Agent is responsible primarily of notifying over the phone or in writing our Into Bond Shipment’s customers through our DHL’s Customer Contact Centre and he/she shall be the most knowledgeable, courteous, efficient, confident and proactive point of contact for both DHL’s customers and the DHL network.</span></p><p><strong><span >YOUR TASKS:</span></strong></p><ul><li><span>To Call or Email In bond Customers for a range of DHL services and accurately input relevant data into DHL applications DCE “Respect also CODES”</span></li><li><span>Knowledgeably offer customers the most suitable DHL service based on their unique needs, and actively attempting to close the transaction by converting their enquiries to SCS (clearance by DHL).</span></li><li><span>Identify potential for selling Clearance with DHL service during the course of interacting with customers and proactively sells these to secure additional/new revenue sources for DHL GTW revenue.<span> </span>This includes asking customers the appropriate questions to match their needs against value-added services, professionally offering and convincing them on the benefits of the services, handling their objections (if any) and closing the transaction by successfully securing their purchase of the offered services.</span></li><li><span>To effectively respond to all customer enquiries regarding DHL’s services, by consistently and confidently providing customers with accurate information on prices (SCS and POA), clearance times, customs paperwork requirements, country-specific requirements (including potential customs clearance delays). To lodge a trace when necessary ensuring that the customer receives service regarding their issues using SPARK sys.</span></li></ul><span></span><p ><span></span></p><ul><li><span>Exercise professionalism and provide first class customer service bearing in mind that all DHL customers have an express requirement, and are looking for immediate and hassle-free solutions.</span></li><li><span>Confidently and knowledgeably handle customer complaints while maintaining composure, and take all possible actions to resolve issues to the customers’ expectations without compromising DHL’s position by over-committing to customers , or being unrealistic in what is offered.</span></li><li><span>Ensuring that all interactions with customers are in accordance with the Mystery Shopper guideline scripts.</span></li><li><span>Be professional with Front Liners colleagues to ensure a smooth data transmission via DCE. </span></li><li><span>Act as a backup for the CIA when needed<span> </span></span></li><li><span>Liaise with all DHL employees in a professional and cooperative manner at all times, and consistently strive to promote a positive team spirit and adhering to DHL’s values at all times. </span></li><li><span>Undertake any other related tasks or responsibilities as reasonably directed or required</span></li><li><span>Highlight areas for improvement with suggested solutions to improve DHL’s procedures, technology and service to positively enhance our customers’ experience with DHL..</span></li></ul><span></span><span></span><p><strong><span >YOUR PROFILE: </span></strong></p><p class="MsoListParagraph" ><br></p><p><strong><u>Essential</u></strong></p><ul > <li ><span>Previous experience dealing with a wide range of customers face to face or over the phone in busy service industries</span></li> <li ><span>Good spoken and written command of the French/English language with a cheerful, confident, professional and courteous tone</span></li> <li ><span>Excellent interpersonal skills and relates well with a wide range of people/customers </span></li> <li ><span>Experience in resolving straight forward customer conflict</span></li> <li >Demonstrated excellent attention to detail</li> <li ><span>Demonstrated ability to work effectively as part of a busy team</span></li> <li ><span>Basic computer skills including the ability to navigate around a computer</span></li> <li ><span>Ability to work flexible rostered hours, including scheduled breaks</span></li> </ul><p ><span></span></p><p ><strong><u>Desirable</u></strong></p><ul > <li >Previous Customs Clearance domain experience</li> <li ><span>Previous experience of Call-Center/telephone and/or electronic order booking systems </span></li> </ul><p class="MsoListParagraph" ><span ><span>·<span Times New Roman";"> </span></span></span><span>Demonstrable success in achieving targets through selling services and products</span></p></div><br>
<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><p>Purpose of the job To lead the end-to-end management of IKEA for Business tender opportunities, both public and private, ensuring compliant, competitive and high-quality submissions that respond to customer requirements and create profitable business opportunities for IKEA.</p><p>Key assignments Own and manage the end-to-end tendering process for all relevant IKEA for Business opportunities, covering both public and private calls for tenders. Identify, monitor and qualify public and private tender opportunities in line with IKEA for Business priorities, customer needs and commercial potential. Review tender documentation and assess scope, specifications, eligibility requirements, evaluation criteria, commercial conditions and deadlines. Lead the preparation and coordination of complete tender submissions, ensuring all technical, commercial and administrative requirements are addressed. Coordinate with KAMs, Interior Design Specialists, IKEA for Business Consultants and relevant IKEA functions to develop relevant IKEA solutions and tender responses. Ensure tender submissions are accurate, complete, compliant and submitted within the required deadlines, following applicable procurement requirements and IKEA ways of working. Manage communication and follow-up with customers, procurement bodies and other external stakeholders, including clarification requests, additional documentation and post-submission follow-up. Coordinate the commercial preparation of tenders, including quotations, pricing, volumes, commercial conditions and profitability considerations, within the applicable IKEA framework. Maintain and manage a structured tender pipeline, database and tender calendar, ensuring visibility of opportunities, status, deadlines, outcomes and next actions. Analyse tender outcomes, customer feedback and market developments, share insights with IKEA for Business and continuously improve tendering processes and ways of working.</p><p><strong>Desired Candidate Profile</strong></p>Knowledge Public and private procurement and tendering processes, requirements and documentation. Understanding of Moroccan public procurement procedures and private-sector tendering practices. B2B commercial processes, including quotations, pricing, commercial conditions and profitability. Tender documentation, technical specifications, administrative requirements and evaluation criteria. IKEA products, services and capabilities relevant to business solutions and project-based opportunities. Contractual and compliance principles relevant to public and private tenders. CRM, tender management, reporting and digital tools. Motivation Passionate about people, business and IKEA. Driven by delivering high-quality solutions that meet customer requirements. Energised by complex tenders, challenging deadlines and finding the right way forward. Motivated by turning customer requirements into relevant and commercially viable IKEA solutions. Detail-oriented and committed to accuracy, compliance and quality. Proactive and comfortable taking ownership of multiple tender opportunities simultaneously. Curious and motivated by learning from customers, tender outcomes and market developments. Enjoys working through collaboration and achieving results without formal authority. Capabilities Understands tender requirements and customer needs. Organises information, documents and deadlines effectively. Ensures accuracy, completeness and compliance. Balances customer needs, competitiveness and IKEA business goals. Translates tender requirements into relevant IKEA solutions. Coordinates stakeholders and moves actions forward. Communicates clearly and effectively with different stakeholders. Takes initiative and anticipates risks and requirements. Works with urgency and manages multiple priorities. Takes ownership and follows tenders through to completion. Ideal experience & education Bachelor's degree or equivalent in Business, Sales, Marketing, Procurement, Supply Chain, Project Management or a related field. 3+ years of relevant experience in tender management, bid management, procurement, B2B sales, commercial coordination or a related field. Proven experience managing public and/or private tender processes, from opportunity identification and requirements review through submission and follow-up. Strong understanding of Moroccan public procurement processes and experience with private-sector tendering is highly valued. Proven experience preparing and coordinating technical, commercial and administrative tender documentation. Experience working with quotations, pricing, commercial conditions and profitability considerations. Proven ability to coordinate multiple stakeholders and cross-functional teams to deliver complex business opportunities. Strong organisational skills and proven ability to manage multiple tenders, deadlines and priorities simultaneously. Strong digital skills and experience using CRM, Excel and tender/sales management tools. Fluent in French and English.
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<b><span>Viseven Group</span></b><span> is a leading global B2B MarTech service provider, empowering Pharma and LifeScience companies since 2009. Our mission is to drive digital transformation and excellence, offering comprehensive end-to-end software and digital marketing services tailored to the pharmaceutical industry. The company's solutions, products, and services are actively used by the top 100 Pharma and Life Science companies.</span><br><span>At Viseven, our rapidly growing team boasts over 700 highly skilled professionals, including experts in development, design, business analysis, project management, delivery, sales, marketing, and customer success.</span><br><span>With a global footprint in more than 30 countries across the US, LATAM, Europe, and APAC, and physical offices in Ukraine, Poland, Estonia, India, and the US, we are well-positioned to serve our diverse clientele.</span><br><span>Join us and become part of a pioneering team dedicated to shaping the future of digital transformation in Pharma and Life Sciences across more than 50 countries around the globe.</span><br><br><p><b>Responsibilities:</b></p><br><ul>
<li>Work closely with key stakeholders to understand their business challenges and solve their complex issues (complicated logic affecting different services).</li>
<li>Analyze, elicit and document business requirements, and transform them into technical requirements.</li>
<li>Cooperate with Solutions Consultants, UX\UI Designers, Product Managers, Project Managers, and Technical Writers for product scoping, planning, development, delivery & support.</li>
<li>Prepare & manage technical requirements during Software Development Lifecycle.</li>
<li>Create and deliver presentations of suggested solutions to key stakeholders.</li>
<li>Cooperate with the development teams.</li>
<li>Participate in User Acceptance Testing.</li>
<li>Initiate and lead collaboration with colleagues to drive quality and identify best practices.</li>
</ul><br><p><b>Requirements:</b></p><br><ul>
<li><strong>English from Upper-Intermediate </strong>(comprehensive written and verbal communication).</li>
<li>At least 2 years of experience working as Business Analyst or similar position in an Agile environment.</li>
<li>Proficiency with understanding business requirements and translating them into technical requirements.</li>
<li>Knowledge of software development methodologies.</li>
<li>Understanding of end-to-end software development lifecycle.</li>
<li>Ability to analyze and document the most complex business processes (complicated logic affecting different services).</li>
<li>Proficiency with: <br>*Project management tools such as JIRA, Confluence or similar; <br>*Office 365; <br>*Visualization tools (Figma, Axure RP or similar).</li>
<li>Experience in business process modeling techniques, methodologies, and tools.</li>
<li>Excellent communication skills for both technical and non-technical audiences.</li>
<li>Ability to comfortably work with a wide range of stakeholders (internal & external) across all levels of management.</li>
</ul><br> </div>
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<span></span><p><b><span>GEC – Global Experts Consulting recrute | Business Analyst Senior Trade Finance | Casablanca</span></b><br></p><br><p><span>Dans le cadre d’une nouvelle mission stratégique dans le secteur bancaire, nous recherchons un </span><b><span>Business Analyst Senior spécialisé en Trade Finance</span></b><span>, disposant d’une solide expertise métier et SI pour accompagner la digitalisation et l’optimisation des parcours clients et collaborateurs.</span><br></p><br><p><span>Minimum </span><b><span>8 ans d’expérience</span></b><span> en tant que Business Analyst, Product Owner ou Chef de Projet MOA dans le secteur bancaire</span><br></p><br><p><span>Au moins </span><b><span>3 ans d’expérience significative sur des projets Trade Finance</span></b><br></p><br><p><span>Excellente maîtrise des produits et processus Trade Finance : </span><b><span>Crédits Documentaires, Remises Documentaires, Garanties Internationales et Financements Trade</span></b><br></p><br><p><span>Connaissance significative de la solution </span><b><span>Finastra FTI</span></b><br></p><br><p><span>Bonne maîtrise des messages </span><b><span>SWIFT Trade : MT 7xx, MT 4xx et ISO 20022</span></b><br></p><br><p><span>Bonne connaissance de la </span><b><span>réglementation marocaine et des standards internationaux</span></b><span> applicables au Trade Finance</span><br></p><br><p><span>Expérience dans le recueil et l’analyse des besoins métiers, la modélisation des processus et la rédaction des </span><b><span>spécifications fonctionnelles / User Stories</span></b><br></p><br><p><span>Capacité à traduire des problématiques métier complexes en solutions applicatives en coordination avec les équipes IT</span><br></p><br><p><span>Expérience en </span><b><span>tests fonctionnels, recette UAT et conduite du changement</span></b><br></p><br><p><span>Maîtrise des environnements </span><b><span>Agile/Scrum et cycle en V</span></b><span>, ainsi que de Jira</span><br></p><br><p><span>Une expérience en </span><b><span>digitalisation des parcours Trade, portails clients ou automatisation du back-office</span></b><span> constitue un véritable atout</span><br></p><br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The Project Management Consultant supports project teams in operational activity management, schedule tracking, stakeholder coordination, and reporting. They contribute to managing costs, deadlines, and risks to ensure the successful execution of projects in an industrial environment.</p><br><br><p><strong>Main Responsibilities</strong></p><br><br><ul><li>Ensure tracking of project schedules, deadlines, milestones, and deliverables.</li><li>Consolidate and analyze project progress data.</li><li>Produce regular reports on project status, risks, actions, and performance indicators.</li><li>Participate in the coordination of different stakeholders and the follow-up of action plans.</li><li>Identify deviations from objectives and contribute to the implementation of corrective actions.</li><li>Prepare management support materials and meeting minutes.</li><li>Ensure the reliability and updating of project tracking data.</li><li>Contribute to the continuous improvement of project management tools and processes.</li></ul> <br> Required profile : <p><strong>Profile Sought</strong></p><br><br><ul><li>Master's degree (Bac+5) in Industrial Engineering, Project Management, or equivalent.</li><li><strong>Junior</strong> profile with less than one year of experience or a recent graduate.</li><li>Academic experience or an <strong>internship (PFE) in the automotive sector</strong> is a plus.</li><li>Good understanding of industrial environments.</li></ul><p><strong>Technical Skills</strong></p><br><br><ul><li>Advanced proficiency in <strong>Excel</strong>.</li><li>Knowledge of <strong>Business Intelligence (BI)</strong> tools appreciated.</li><li>Good command of office and reporting tools.</li><li>Basic knowledge in project management and performance indicator tracking.</li><li>Data analysis and processing skills.</li></ul><p><strong>Soft Skills</strong></p><br><br><ul><li>Analytical and problem-solving skills.</li><li>Organizational skills and rigor.</li><li>Coordination and teamwork ability.</li><li>Results-oriented.</li><li>Flexibility and adaptability.</li><li>Good professional demeanor.</li></ul><p><strong>Languages</strong></p><br><br><ul><li>Fluent French.</li><li>Professional English.</li></ul> <br><br> </div>
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<span>We’re Avomind - and we’re a recruiting firm.<br> What makes us special?<br> We connect high-achieving individuals with hyper-growth firms.<br> I’m sure you don’t see that every day.<br> Our team is diverse and international (we come from all over the world — and we speak 16 languages), with teams in Germany, the UK, the Americas, and Indonesia.<br> Our core vision?<br> To provide our candidates with the top opportunities they deserve — and to provide our clients with quality candidates, every time.<br> Easy. What are we looking for?<br> We’re looking to grow our Talent Acquisition team , and we can’t do it without you.<br> This team is paramount to the success of Avomind, and you’ll be supporting right at the heart of everything we do here - and how our business will be shaped for the future.<br> Are you passionate, committed, and eager to learn about the recruitment process?<br> Wonderful — then we’re good to go.<br> What will you be doing on a daily basis?<br> Actively contribute to both outbound and inbound recruitment strategies, working closely with management to explore new candidate opportunities.<br> Conduct direct outbound sourcing through various channels such as LinkedIn / Xing / GitHub / Google X-Ray, etc.<br> Conduct screening calls with candidates - really getting to know them and assessing their fit for our roles.<br> Manage interview logistics with candidates in tandem with our Project Managers and Client Managers.<br> Advise Project Managers and Client Managers on the candidate landscape and trends, to support a seamless service for our clients.<br> Take ownership of the candidate experience - build your reputation through an excellent candidate experience.<br> Work closely with some of the best in the business - we’re incredibly proud of our team, and we’re excited to have you onboard!<br> Requirements Sounds good, right?<br> We would LOVE to get to know you if: You have a minimum of 2 years of full-cycle recruitment experience within an agency or sales-oriented environment.<br> You have experience working with LinkedIn Recruiter and internal ATS platforms.<br> You thrive in goal-oriented environments and want to achieve the best.<br> You have a growth mindset and are always looking for ways to improve.<br> You are team-oriented and committed.<br> You can work with ever-changing priorities in a very agile environment.<br> You’re fluent in English & French — any other languages would be an advantage.<br> Benefits Career Booster: Coaching & Development Program Weekly Global Trainings Fast-Track Career Progression (70% of our team were promoted in the last 12 months — you will be joining them, too!<br>) Learning from the top.<br> We have flat hierarchies, so you’ll learn from the best that Avomind has to offer.<br> Modern Work: Flexible working hours (we get it — life comes at you thick and fast sometimes, so we’re flexible).<br> Vacations: 20 vacation days + public holidays.<br> Each year with us = +1 holiday day (capped at 30 days).<br> Type of Contract: Freelance Location: 100% remote</span> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The consultant will be responsible for:</p><br><br><ul><li>Designing and developing new features in <strong>.NET / Angular</strong> based on business needs.</li><li>Ensuring the <strong>evolutionary and corrective maintenance</strong> of existing applications.</li><li>Participating in the analysis of needs and the <strong>technical design</strong> of solutions.</li><li>Developing and integrating <strong>REST APIs</strong> and ensuring communication with different systems.</li><li>Guaranteeing the <strong>quality of code</strong> through unit tests, code reviews, and good development practices.</li><li>Participating in <strong>CI/CD integration and deployment</strong> activities.</li><li>Analyzing and resolving technical incidents and problems.</li><li>Contributing to the <strong>optimization of performance</strong>, security, and maintainability of applications.</li><li>Participating in <strong>Agile/Scrum</strong> ceremonies and collaborating with business and technical teams.</li><li>Contributing to the <strong>continuous improvement</strong> of technical practices and solutions.</li></ul> <br> Required profile : <p>Master's degree in Computer Science with 1 to 3 years of experience</p><br><br><p><u>Required Skills</u></p><br><br><p>Languages & Frameworks: Dotnet/ Angular</p><br><br><p>Methods: Agile SCRUM</p><br><br><p>Soft skills: Fluent French communication, analytical thinking, teamwork, meeting deadlines</p><br><br><br> <br><br> </div>
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Job : <p>Join a dynamic company in the engineering sector, based in <strong>Casablanca</strong>. We are looking for a <strong>Junior PMO</strong> to support our teams in project management and steering.</p><br><br><p>Actively contribute to the success of projects by providing rigorous and proactive support to project managers and different stakeholders. Develop recognized expertise in project management within a growing organization.</p><br><br><p>On a daily basis, you will be responsible for:</p><br><br><ul><li>Participating in the definition and monitoring of project schedules.</li><li>Contributing to the development of budgets and monitoring of expenses.</li><li>Ensuring the collection, consolidation, and distribution of information related to project progress.</li><li>Participating in the preparation of steering committees and writing meeting minutes.</li><li>Assisting in the identification and management of project risks and issues.</li><li>Contributing to the continuous improvement of project management processes and tools.</li><li>Supporting project document management.</li></ul> <br> <br> Required profile : <p>Ideally, your background has led you to a <strong>Master's degree (Bac +5) or higher</strong>, with a successful specialization in <strong>Project Management</strong>.</p><br><br><p>Newly graduated? A first experience of <strong>1 to 3 years</strong> in a similar role or in project management would be a significant asset to fully understand the challenges of the position.</p><br><br><p>To excel in this role, strong skills are required:</p><br><br><ul><li>Excellent command of office tools (Office Suite, especially advanced Excel).</li><li>Knowledge of project management methodologies (Agile, V-Cycle...).</li><li>Proven analytical and synthesis skills.</li><li>Rigor, organization, and a keen sense of priorities.</li><li>Very good interpersonal and communication skills.</li><li>Autonomy and proactivity in managing assigned tasks.</li><li>Good command of French is essential, as is proficiency in English.</li></ul><p>If this challenge appeals to you and you see yourself in this profile, don't wait to apply!</p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The PMO Consultant supports project teams in the operational management and monitoring of activities. They are responsible for managing schedules, tracking milestones and deliverables, and producing reports to ensure that cost, quality, and deadline objectives are met.</p><br><br><p><strong>Main responsibilities</strong></p><br><br><ul><li>Ensure tracking of project schedules, deadlines, and key milestones.</li><li>Monitor deadlines and the progress of deliverables.</li><li>Consolidate project data and track performance indicators.</li><li>Produce regular reports on project progress (status, risks, actions, budgets).</li><li>Identify deviations, alert stakeholders, and contribute to the implementation of corrective actions.</li><li>Coordinate communication between different project stakeholders.</li><li>Participate in monitoring meetings and the preparation of steering materials.</li><li>Ensure the reliability and updating of monitoring data.</li></ul> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><ul><li>Master's degree (Bac+5) in Industrial Engineering, Project Management, or equivalent field.</li><li>First experience of <strong>1 to 2 years</strong> in PMO, project management, or activity management.</li><li>Good understanding of industrial environments.</li></ul><p><strong>Technical Skills</strong></p><br><br><ul><li>Advanced proficiency in <strong>Excel</strong>.</li><li>Knowledge of <strong>Business Intelligence (BI)</strong> tools is a plus.</li><li>Good command of office and reporting tools.</li><li>Knowledge of project management methodologies.</li></ul><p><strong>Soft Skills</strong></p><br><br><ul><li>Excellent communication skills in French and English.</li><li>Analytical and problem-solving skills.</li><li>Organizational skills and rigor.</li><li>Coordination and teamwork ability.</li><li>Results-oriented.</li><li>Adaptability and flexibility.</li><li>Good professional demeanor and interpersonal skills.</li></ul> <br><br> </div>
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Company Description<br><p><strong><em>We Elevate. Digitally.</em></strong></p><br><p><strong>SQLI,</strong> leader européen de l’expérience client et de la transformation digitale, aide les grandes marques internationales à créer de la valeur grâce à la technologie et à l’innovation digitale. De la stratégie au déploiement des actifs technologiques de nos clients, nous imaginons et construisons des architectures robustes et performantes ainsi que des expériences engageantes en combinant technologies de pointe, méthodologies éprouvées et expertise technologique approfondie.</p><br><p>Afin de renforcer nos équipes (2200 personnes, réparties dans 12 pays), nous recrutons des collaborateurs passionnés et qui partagent nos valeurs : " <strong>Creative spirit, Commitment, Forward thinking</strong>."</p><br><br>Job Description<br><p>Nous recherchons un <strong>Scrum Master Senior</strong> disposant d’une solide expérience dans l’accompagnement des équipes et la conduite de projets en environnement <strong>Agile/Scrum</strong>.</p><br><p>Le/la Scrum Master aura pour mission de faciliter le fonctionnement des équipes Scrum, d’accompagner l’adoption des pratiques Agiles et de contribuer à la réussite de projets digitaux, notamment dans le domaine du <strong>e-commerce</strong>.</p><br><p><em><strong>Vos missions principales </strong></em>seront : </p><br><ul><li>Faciliter les cérémonies Scrum : Daily Scrum, Sprint Planning, Sprint Review et Sprint Retrospective.</li><li>Accompagner les équipes dans l’application des principes et pratiques Agile/Scrum.</li><li>Identifier et lever les obstacles pouvant ralentir ou bloquer l’équipe.</li><li>Favoriser l’autonomie, la collaboration et l’amélioration continue de l’équipe.</li><li>Accompagner le Product Owner dans la gestion et la priorisation du Product Backlog.</li><li>Suivre l’avancement des sprints et contribuer à la visibilité sur les indicateurs Agile.</li><li>Faciliter la communication entre les équipes techniques, métiers, Product Owners et parties prenantes.</li><li>Identifier les risques, dépendances et points de blocage et contribuer à leur résolution.</li><li>Mettre en place et suivre des actions d’amélioration continue.</li><li>Accompagner les équipes dans un contexte de transformation et de maturité Agile.</li><li>Participer à des projets digitaux et e-commerce à forts enjeux business.</li></ul><br>Qualifications<br><p><em><strong>Profil recherché :</strong></em></p><br><ul><li>Ayant minimum <strong>8 ans d’expérience en tant que Scrum Master</strong>, Agile Coach ou dans un rôle similaire.</li><li>Expérience significative sur des <strong>projets Scrum et Agile</strong>.</li><li>Expérience dans le secteur <strong>e-commerce / digital</strong> fortement appréciée.</li><li>Bonne maîtrise du framework <strong>Scrum</strong> et des pratiques Agile.</li><li>Expérience dans l’accompagnement d’équipes pluridisciplinaires.</li><li>Capacité à gérer les dépendances, les risques et les situations de blocage.</li><li>Excellentes capacités de communication, de facilitation et de leadership.</li><li>Aisance dans des environnements internationaux et multiculturels.</li><li><strong>Français courant et anglais professionnel/courant</strong>, à l’écrit comme à l’oral.</li><li>Esprit collaboratif, pragmatique et orienté amélioration continue.</li></ul><br>Additional Information<br><p><strong>Pourquoi rejoindre notre équipe ?</strong></p><br><ul><li>Un environnement dynamique et innovant, au sein d’une équipe passionnée par les technologies de données.</li><li>La possibilité de travailler sur des projets d’envergure, à la pointe des technologies cloud et Big Data.</li><li>Des opportunités d’évolution et de formation continue pour développer vos compétences.</li><li>Un cadre de travail flexible et des avantages attractifs.</li></ul><br><br> </div>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>The PMA Cost Reduction Pilot manages and coordinates cost reduction initiatives on a vehicle sub-system or a component family.</p><br><br><p>It transforms optimization ideas into concrete, planned, and executable projects, while ensuring coordination between technical teams, purchasing, and program teams.</p><br><br><p>The role acts as an operational pivot, ensuring effective implementation, monitoring of economic gains, and adherence to the deployment timelines of optimization actions.</p><br><br><p><strong><u>Key Responsibilities:</u></strong></p><br><br><ul><li>Identify and structure cost reduction opportunities on a vehicle sub-system or component family.</li><li>Transform optimization ideas into concrete projects with planning, milestones, and deliverables.</li><li>Lead the implementation of cost reduction actions in coordination with engineering, purchasing, and program teams.</li><li>Analyze mechatronic modules and components to identify technical or industrial optimization paths.</li><li>Ensure monitoring of economic gains, reporting, and escalation of risks or blockages.</li><li>Guarantee compliance with deadlines and cost reduction objectives defined by the program.</li></ul> <br> Required profile : <p><strong>Profile:</strong></p><br><br><p>Degree in Mechanical, Mechatronics, Electromechanical Engineering, or equivalent.</p><br><br><p>0 to 1 year of experience in the automotive or mobility industry.</p><br><br><p><u>Experience in:</u></p><br><br><ul><li>Development of mechatronic modules or components</li><li>Cost reduction / value engineering</li><li>Technical coordination or project management</li></ul><p><strong>Hard Skills:</strong></p><br><br><ul><li>Knowledge of vehicle systems and modules</li><li>Understanding of mechatronic components</li><li>Cost reduction / value analysis / value engineering methodologies</li><li>Technical component analysis</li><li>Technical project management</li><li>Interaction with purchasing and suppliers</li><li>Reading and understanding technical documents (CAD, BOM, specifications)</li></ul><p><u>Tools:</u></p><br><br><ul><li>Advanced Excel / gain tracking</li><li>PLM / BOM management</li><li>Project management tools.</li></ul><p><strong>Soft Skills:</strong></p><br><br><ul><li>Strong cross-functional coordination ability</li><li>Analytical and solution-oriented mindset</li><li>Ability to transform ideas into concrete actions</li><li>Effective communication with technical and purchasing teams</li><li>Focus on results and economic performance</li><li>Autonomy and proactivity</li><li>Negotiation and influencing skills</li></ul><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span>Job Title
<br><span>Sales Specialist - <strong>SSE (Security Service Edge) & Automation </strong></span><br><br>Job Scope
<br></span><p>We are seeking an autonomous, execution-driven Sales Specialist with a strong technical foundation to own and drive enterprise and commercial sales specifically for our <strong>SSE (Security Service Edge) and Automation</strong> software portfolio across Morocco and Francophone Africa. This role is critical, requiring a professional who can independently handle technical positioning, drive complex sales cycles, and partner closely with our regional ecosystem to capture market share.</p><br><br><br>Main Duties and Responsibilities
<br><ol>
<li><strong>Quota Ownership & Sales Execution:</strong></li>
</ol><ul>
<li>Own and execute an independent sales quota for your designated software portfolio across assigned GEO/Accounts</li>
<li>Drive the full sales cycle from initial discovery and technical validation to commercial negotiation and close.</li>
<li>Target net-new enterprise logos and expand existing accounts within the territory/accounts.</li>
</ul>
<strong>Autonomous Technical Positioning:</strong>
<ul>
<li>Deliver high-level technical presentations, product demonstrations, and architectural pitches directly to C-level executives, IT Directors, and technical stakeholders.</li>
<li>Leverage your technical background to independently navigate standard product capabilities, reducing reliance on pre-sales engineering for routine scenarios.</li>
<li>Engage Pre-Sales Engineering strategically and selectively only for complex enterprise architecture or advanced proofs-of-concept.</li>
</ul>
<strong>Partner & Channel Collaboration:</strong>
<ul>
<li>Collaborate with regional channel partners and distributors to co-sell solutions, track deal registrations, and accelerate pipeline velocity.</li>
</ul>
<strong>Pipeline Management & Governance:</strong>
<ul>
<li>Maintain strict CRM hygiene (Salesforce) by accurately forecasting, logging opportunities, and tracking pipeline stages to ensure complete operational visibility.</li>
</ul>
<br><br>Position Requirements
<br><p>A foundational technical background (systems, networking, security, or enterprise software architecture) combined with a proven commercial track record of carrying and hitting sales quotas.</p><br>
<ul>
<li><strong>Skills:</strong><ul>
<li>Comfortable moving fluidly between technical discussions and commercial/contractual negotiations.</li>
<li>Autonomous, self-motivated, and capable of managing a regional territory with minimal oversight.</li>
<li>Strong executive presence and high-stakes closing capability.</li>
</ul></li>
<li><strong>Languages:</strong> Professional fluency in <strong>French and English</strong> (written and spoken) is mandatory.</li>
</ul><br><br>Education
<br><p><em><span>Bachelor’s or master’s degree in computer science<strong>, Telecommunications, Software Engineering</strong>, or a related technical discipline (or equivalent commercial experience). <br>(Bachelor’s degree in business administration or Marketing is a Plus<br><span>or equivalent commercial experience</span><br></span></em></p><br><br><br>Experience
<br><ul>
<li><em>3 to 6 years of experience in technical sales, enterprise account management, or solution-selling within the <strong>Cybersecurity (specifically SSE/Networking) or Enterprise Automation</strong> software industry.</em></li>
</ul> <p><em>#LI-DNI</em></p><br><br><br><br>
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