Jobs For Women in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ADM Value</strong> is built around a <strong>collaboration-driven culture</strong>, with a strong focus on human relationships, trust and employee development. The company promotes close leadership that encourages support, accountability and team engagement. This people-centered culture is complemented by a <strong>strong performance mindset</strong>, reflecting a clear focus on results and commitment. A structured organizational approach reinforces operational efficiency, while innovation plays a more complementary role within the company. </p><br><br> <br> Job : <p>Your role: handle incoming and outgoing calls, analyze prospect situations (contract, consumption), and guide them towards the best available energy offer.</p><br><br><ul><li>Receive and make calls to prospects interested in energy offers.</li><li>Convert incoming calls into energy contract sales.</li><li>Identify prospect needs: current contract, consumption, priorities.</li><li>Clearly and patiently present and explain available offers.</li><li>Handle objections and close sales.</li><li>Perform additional sales (complementary services) through cross-selling.</li><li>Follow up on cases and update CRM tools.</li></ul> <br> <br> Required profile : <p>Good spoken French skills (clear speech, dynamic tone).</p><br><br><ul><li>Strong sales drive and a focus on results.</li><li>Comfortable on the phone, both making and receiving calls.</li><li>Dynamic, persistent, and team-oriented.</li><li>Previous experience in telephone sales is a plus.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability. </p><br><br> <br> Job : <ul><li>Follow up on customer accounts and receivables.</li><li>Contact customers by phone and email to ensure collection of unpaid invoices.</li><li>Track payment promises and update customer files.</li><li>Prepare collection reports and track performance indicators (DSO, collection rate, etc.).</li><li>Design and update dashboards and tracking reports.</li></ul> <br> Required profile : <ul><li>Bachelor's degree to Master's degree in Finance, Accounting, Management, Data Management, or equivalent field.</li><li>First experience in debt collection.</li><li>Excellent command of English, both spoken and written (mandatory).</li><li>Very good command of Excel (Pivot tables, X/VLOOKUP, advanced formulas).</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p><strong>McDonald’s Morocco</strong> is built on a <strong>cooperative culture</strong> that values people, teamwork and mutual support. A close management approach encourages guidance, empowerment and collective commitment. This collaborative foundation is complemented by a <strong>strong performance-driven mindset</strong>, focused on results and customer satisfaction. It operates within a <strong>well-structured organizational framework</strong> that ensures efficiency, quality and consistency, with innovation playing a more focused supporting role. </p><br><br> <br> <br> Job : <p>The Manager (the 2nd Assistant) is responsible for the good management of the restaurant. They always ensure quality, service, cleanliness during their shift, and the safety of the restaurant's assets and employees.</p><br><br><p><strong>Main Activities</strong></p><br><br><ul><li>Ensure that all staff prioritize customer satisfaction, while respecting McDonald's standards for Safety, Food Safety, Quality, Service, and Cleanliness ;</li><li>Ensure the opening and/or closing of the restaurant ;</li><li>Manage inventory and supplies ;</li><li>Schedule employee hours and non-productive tasks ;</li><li>Evaluate employee performance ;</li><li>Manage the employee training system ;</li><li>Ensure the execution of preventive maintenance tasks ;</li></ul><p><strong>Professional Development</strong></p><br><br><p>If they have the potential in terms of behavioral, managerial, and operational skills, they can move up to the position of 1st Assistant after meeting the criteria for the nomination board and possibly securing the position of Restaurant Director once their skills are confirmed.</p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Sales Development Representative<br><br><b>Job Description:</b><b>About us </b><p><b>Arrow’s Enterprise Computing Solutions (ECS)</b> business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets.</p><br><br><b>What you will be doing at Arrow</b><b>Campaign Execution &amp; Lead Follow-up</b><ul><li><p>Act as the primary sales contact for campaign-generated leads.</p><br><br></li><li><p>Follow up webinar attendees, event participants, digital campaign respondents, and partner-driven leads.</p><br><br></li><li><p>Ensure timely and consistent follow-up across all territories.</p><br><br></li><li><p>Maintain close alignment with the Marketing team to improve campaign effectiveness.</p><br><br></li></ul><b>Pipeline Creation &amp; Qualification</b><ul><li><p>Qualify leads and identify sales opportunities.</p><br><br></li><li><p>Conduct targeted outbound prospecting to support regional sales priorities.</p><br><br></li><li><p>Generate discovery meetings for country Account Managers.</p><br><br></li><li><p>Support account mapping and target account identification.</p><br><br></li></ul><b>Country Sales Support</b><ul><li><p>Work directly with Account Managers in UK, DACH, South, France and other territories.</p><br><br></li><li><p>Support execution of regional sales plays and partner initiatives.</p><br><br></li><li><p>Help convert marketing activity into qualified pipeline opportunities.</p><br><br></li><li><p>Provide visibility of lead status and campaign performance.</p><br><br></li></ul><b>CRM &amp; Reporting</b><ul><li><p>Maintain accurate lead tracking and Salesforce discipline.</p><br><br></li><li><p>Monitor conversion rates and campaign outcomes.</p><br><br></li><li><p>Provide regular reporting on pipeline created and influenced</p><br><br></li></ul><b>What we are looking for</b><ul><li><p>3–5 years of experience in:</p><br><br><ul><li><p>Business Development</p><br><br></li><li><p>Enterprise Inside Sales</p><br><br></li><li><p>Lead Generation</p><br><br></li><li><p>Enterprise Software Sales</p><br><br></li><li><p>Channel Sales</p><br><br></li></ul></li><li><p>Excellent communication, presentation, and stakeholder engagement skills, with the ability to engage customers, partners, and internal sales teams.</p><br><br></li><li><p>Fluent in English, both written and spoken. Additional European language skills (Spanish, Italian, French or German) are highly desirable.</p><br><br></li><li><p>Strong organizational skills with excellent follow-up discipline and attention to detail.</p><br><br></li><li><p>Comfortable working across multiple countries, cultures, and virtual teams.</p><br><br></li><li><p>Experience using CRM tools such as Salesforce to manage leads, pipeline, and customer interactions.</p><br><br></li></ul><br><b>What’s in it for you?</b><ul><li><p>Full Permanent contract</p><br><br></li><li><p>Social advantages: CNSS, CIMR, health insurance</p><br><br></li><li><p>Interesting career development opportunities in a fast-growing environment</p><br><br></li><li><p>A dynamic workplace with a friendly atmosphere and a healthy work-life balance</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul>Do you see yourself as our future colleague? If yes, send us your CV in English now!<p>#LI-NG1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>PwC</strong> operates within a <strong>highly structured and process-driven culture</strong>, where rigor, reliability and quality standards are central to performance. This framework is closely balanced by an equally strong <strong>collaborative dimension</strong>, promoting trust, teamwork and a supportive, people-focused leadership style. A <strong>measured competitive mindset</strong> reinforces results orientation and market reputation, while innovation remains present but more controlled and secondary. </p><br><br> <br> Job : <p>As part of our activities, we are recruiting a Digital Project Manager primarily responsible for missions with a clientele composed of major national and international players.</p><br><br><p>Your responsibilities:&nbsp;</p><br><br><p><strong>Digital Project Management&nbsp;</strong><br>• Define and scope digital projects in line with performance objectives.<br>• Develop and monitor project schedules, resources, and budget.<br>• Coordinate business, IT, data, and external supplier teams.<br>• Ensure project reporting to the Performance Manager and Transformation Officer.<br>• Manage risks, trade-offs, and priorities.<br>&nbsp;</p><br><br><p><strong>Deployment and optimization of performance tools</strong><br>• Participate in defining and evolving KPIs and management tools.<br>• Design or improve dashboards, reporting solutions, and automation tools.<br>• Supervise testing, acceptance, and go-live phases.<br>• Guarantee the quality, reliability, and availability of the digital tools used.<br>&nbsp;Continuous improvement &amp; digitalization of processes<br>• Analyze existing processes and identify digitalization opportunities.<br>• Propose innovative solutions to reduce manual tasks, improve data quality, and streamline operations</p><br><br><p><strong>Change Management</strong><br>• Prepare and deliver training, support materials, and communications related to new tools.<br>• Support operational teams in adopting digital solutions.<br>• Collect user feedback and continuously adjust solutions.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>• Master's degree (Bac+5) from a business school, engineering school in information systems, computer science, or project management<br>• 3 to 5 years of experience in digital project management or digital transformation<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>AFD.Tech</strong> fosters a deeply <strong>human and collaborative</strong> culture, built on trust, team spirit, and mutual support.<br> Employees grow within a close-knit environment where hands-on managers guide, mentor, and empower their teams.<br> This people-focused approach is strengthened by a solid <strong>organizational structure</strong>, ensuring consistency, quality, and operational excellence.<br> <strong>Innovation</strong> and creativity play a supportive role, while <strong>performance</strong> and challenge are present but balanced. </p><br><br> <br> Job : <p>Design, deploy, administer, and evolve identity and access management solutions to ensure that each user has the appropriate authorizations, at the right time, and in compliance with security and conformity requirements.</p><br><br><ul><li>Administer, configure, and maintain IAM and IGA platforms such as SailPoint IdentityIQ, Okta, Microsoft Entra ID, or equivalent solutions.</li><li>Design and automate identity lifecycle processes: employee arrival, mobility, and departure.</li><li>Implement account and authorization provisioning and deprovisioning.</li><li>Configure workflows, rules, roles, access policies, and certification campaigns.</li><li>Integrate new applications into the IAM scope via standard connectors, custom connectors, or APIs.</li><li>Deploy and maintain authentication and federation mechanisms: SSO, MFA, SAML 2.0, OAuth 2.0, and OpenID Connect.</li><li>Participate in the definition and evolution of RBAC models as well as segregation of duties (SoD) rules.</li><li>Provide advanced support and handle incidents related to access, provisioning, federation, and authorization anomalies.</li><li>Perform root cause analysis and contribute to remediation plans.</li><li>Participate in the design, testing, migration, deployment, and operational and security maintenance phases.</li><li>Collaborate with cybersecurity, infrastructure, Active Directory, compliance, business application, and audit teams.</li><li>Write and maintain architecture documents, operating procedures, administration guides, and incident reports.</li><li>Contribute to the continuous improvement, automation, and security of IAM processes.</li></ul> <br> <br> Required profile : <p>Master's degree (Bac+5) in computer science, cybersecurity, information systems, or equivalent field.</p><br><br><ul><li>Proven experience in IAM, with hands-on experience in integrating, administering, or supporting an IAM/IGA solution.</li><li>Ability to understand business needs and translate them into secure technical solutions.</li><li>Rigor, autonomy, analytical skills, and ability to solve complex problems.</li><li>Good interpersonal skills, service-oriented, and ability to work with technical and business teams.</li><li>Ability to work in a demanding and international client environment.</li></ul><p><strong>Your optimal candidate journey, in 10 days maximum!</strong><br>&nbsp;</p><br><br><ol><li>&nbsp;A first discussion by phone and Teams (or at our offices) with a member of the People &amp; Project team to discuss your profile, the position, and the company</li><li>&nbsp;A second interview with a Business Manager or a Technical Expert (by Teams or at our offices)</li></ol><p><br>Reactivity, dynamic exchanges, an optimal candidate experience guaranteed with an offer within 10 days maximum.</p><br><br><br><p><strong><u>Reasons to join AFD.Tech part of Accenture, and all our benefits:</u></strong></p><br><br><ul><li>Benefit from personalized support from your first day by our Onboarding team and your future Manager (welcome at our Rabat offices, Onboarding day, friendly breakfast).</li><li>Develop your technical, functional, or management skills, thanks to the Accenture training catalog and specialized training through our school partnerships.</li><li>Advance your career through our mobility policy.</li><li>Have extraordinary experiences with regular events and a family atmosphere (Nintendo Switch Tournament, Photo Shoots, Monthly Birthdays, Football Tournament (CAM), Coaching and personal development, Top cake, Barbecue Day, Board Games, Annual party...).</li><li>Our recruitment is based on skills, without distinction of origin, age, or gender, and all our positions are open to people with disabilities.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Within the accounting team, your main responsibilities will be:</strong></p><br><br><p>• Record, check, and follow up on supplier invoices.</p><br><br><p>• Reconcile supplier accounts and analyze any differences.</p><br><br><p>• Check that accounting documents comply with internal procedures and purchasing rules.</p><br><br><p>• Participate in preparing payments and monitoring supplier due dates.</p><br><br><p>• Contribute to monthly and annual accounting closing tasks.</p><br><br><p>• Ensure that procedures and requirements related to checks and audits are followed.</p><br><br><p>• Participate in optimizing and improving the reliability of Procure-to-Pay (P2P) processes.</p><br><br><p>• Work closely with the Finance and Procurement teams, as well as with various international contacts.</p><br><br> <br> Required profile : <p><u><strong>Profile sought</strong></u></p><br><br><p>• Bachelor's degree (Bac+3) to Master's degree (Bac+5) in Accounting, Finance, Management, or a similar field.</p><br><br><p>• <strong>Minimum of 3 years of experience in accounts payable</strong> or a similar role.</p><br><br><p>• Experience in an international environment is an advantage.</p><br><br><p>• Strong knowledge of accounts payable and accounting processes</p><br><br><p>. • Good command of Excel and an ERP system, ideally Oracle or a similar tool</p><br><br><p>. • Organized, rigorous, and able to meet deadlines</p><br><br><p>. • Good analytical skills, autonomy, and attention to the quality of data.</p><br><br><p>• Good interpersonal skills and ability to work in a multicultural environment.</p><br><br><p><u><strong>Languages Required:</strong></u></p><br><br><p>• Fluent French</p><br><br><p>• Fluent English, written and spoken</p><br><br><p><u><strong>Additional advantage:</strong></u> Knowledge of one or more of the following languages would be appreciated: • Spanish • Italian • German • Hungarian</p><br><br><p><u><strong>What we offer:</strong></u></p><br><br><p>• Join an international group and a multicultural professional environment.<br>• Grow within a dynamic Finance team.<br>• Benefit from professional development and career advancement opportunities.<br>• Enjoy a salary adapted to your experience level and skills<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>We are hiring - Senior Payroll Manager</p><br><br><p>As part of our business development, we are looking for a Senior Payroll Manager to join our team.</p><br><br><p><strong>Your main responsibilities</strong></p><br><br><ul><li>Manage the entire payroll process, from collecting data to checking and closing payroll.</li><li>Prepare and check payroll slips.</li><li>Manage social contributions declarations: CNSS, AMO, IR, etc.</li><li>Track absences, leave, advances, bonuses, and other variable elements.</li><li>Prepare payroll statements and related reports.</li><li>Handle the administrative follow-up of employees related to payroll.</li><li>Respond to employee inquiries regarding their payroll and social benefits.</li><li>Stay updated on social legislation and regulatory changes.<br>&nbsp;</li></ul> <br> Required profile : <br><ul><li>Bachelor's degree (Bac+3/5) in Human Resources, Management, Finance, or equivalent.</li><li>Proven experience of at least 5 years in payroll management, ideally in a multi-convention or multi-company environment.</li><li>Good command of Moroccan social and tax legislation.</li><li>Proficiency in payroll software and Excel.</li><li>Rigor, organization, discretion, and attention to detail.</li><li>Good interpersonal skills and ability to work under demanding deadlines.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>We are looking for an English-Speaking Accountant for a company specializing in seed selection, based in Agadir.</p><br><br><p><strong>Job Objective</strong></p><br><br><p>To manage the accounting and administrative activities locally, while ensuring effective coordination with the head office and compliance with current regulations.</p><br><br><p><strong>Main Responsibilities</strong></p><br><br><ul><li>Supervise general office operations.</li><li>Manage the purchase of office supplies and equipment.</li><li>Prepare and produce reports.</li><li>Handle relations with banks.</li><li>Manage supplier contracts and vehicle insurance.</li><li>Ensure compliance with local regulations.</li><li>Maintain complete accounting records (Income Statement and Balance Sheet).</li><li>Process, verify, and reconcile supplier invoices (accounts payable), including the payment process.</li><li>Process employee expense reports.</li><li>Allocate expenses to accounts and cost centers by analyzing invoices and expense reports.</li><li>Record fixed assets and depreciation, and prepare corresponding reconciliations.</li><li>Account for prepaid expenses and their amortization.</li><li>Maintain bank account records and perform bank reconciliations.</li><li>Prepare cash flow and payment forecasts.</li><li>Perform financial analysis and monthly closing entries.</li><li>Declare VAT and withholding taxes on suppliers.</li><li>Make declarations to organizations such as social security, tax authorities, etc.</li><li>Participate in audit work by providing necessary support.</li></ul> <br> Required profile : <ul><li>At least 2 years of experience as a sole accountant, ideally in the seed sector.</li><li>Experience in maintaining complete accounting records (Income Statement and Balance Sheet).</li><li>Experience with import and export operations.</li><li>Excellent level of English in writing, speaking, and reading (mandatory).</li><li>Experience with an ERP system (an asset).</li><li>Excellent command of Excel (mandatory).</li><li>High level of accuracy and attention to detail.</li><li>Excellent interpersonal skills and ability to work in a team.</li><li>Ability to work independently and implement processes effectively.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>The Level 3 Application Support Engineer is responsible for analyzing, diagnosing, and resolving complex application incidents affecting the platform. They intervene at the third level of support in close collaboration with the GOS (L2), development squads, infrastructure teams, subsidiaries/countries, and suppliers to ensure maximum service availability and sustainably improve service quality.</p><br><br><p><strong>Mission:</strong></p><br><br><p>Ensure the continuity of application services by: • Analyzing complex incidents, • Quickly restoring service, • Identifying root causes, • Capitalizing on knowledge, • Contributing to the continuous improvement of the platform. The objective is to sustainably reduce MTTR, limit incident recurrences, and improve application stability. <strong>Main Responsibilities</strong></p><br><br><p>1. Level 3 Application Support • Handle P1, P2, and P3 incidents escalated by the GOS • Perform advanced application troubleshooting • Diagnose malfunctions across the entire application chain • Quickly identify probable causes • Define and implement recovery actions • Ensure follow-up until full return to normal • Participate in Level 3 on-call duty as part of a rotation within a pool of engineers (1 week of on-call duty including the weekend as part of a regular schedule, specifying the number of on-call weeks per employee per quarter) 2. Technical Diagnosis Analyze various technical components: • Application logs • Distributed traces • REST APIs • SQL / NoSQL databases • Kafka / RabbitMQ (or equivalent middleware) • Kubernetes / OpenShift • Redis caches • CMS / Backoffice • OAuth / Keycloak authentication • Grafana, Prometheus, Dynatrace, ELK monitoring, or equivalent Perform: • Performance analyses • Timeout analyses • Technical error analyses • Inter-service dependency analyses 3. Advanced Investigation Be able to: • Reproduce an incident • Read code to understand behavior • Identify software regression • Propose a workaround • Prepare necessary elements for development teams Without being a solution developer, they must be technical enough to understand how applications work. 4. Major Incident Management Participate in the technical management of critical incidents: • Qualification • Investigation • Technical coordination • Communication with the Level 3 Lead • Action tracking • Validation of return to normal Actively contribute to MTTR reduction. 5. Vendor Management Ensure technical follow-up of incidents opened with vendors: • Keyrus • Tencent • TV Vendors • Marketplace • Mini Apps • Other partners Follow up on: • Analyses • Fixes • Patches • Deliveries 6. Root Cause Analysis Produce RCAs for significant incidents: • Timeline • Technical causes • Aggravating factors • Impacts • Corrective actions • Preventive actions Participate in Problem Reviews. 7. Knowledge Capitalization Produce and maintain: • Runbooks • Resolution procedures • Known Errors • Technical FAQs • Operational guides Share knowledge with the GOS to improve the resolution rate at Level 2.&nbsp;</p><br><br><p><strong>Mandatory Technical Skills</strong><br>• Advanced application diagnostics<br>• REST APIs<br>• SQL<br>• Log analysis<br>• Linux<br>• HTTP / HTTPS<br>• JSON<br>• Kubernetes or OpenShift<br>• Git<br>• Ticketing tools (ServiceNow, Jira…)<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups and established businesses in SaaS, MarTech, FinTech, and EdTech.<br> Unlike traditional outsourcing, you’ll be placed directly with a client as a core member of their team—giving you real ownership, career progression, and long-term stability.<br> Role Type: Full-time Engagement: Independent Contractor Job Summary We are looking for a driven, confident, and results-oriented Sales Development Representative who is fluent in both Arabic and English to join a fast-paced B2B sales environment.<br> This is a high-volume outbound sales role for someone who is comfortable prospecting, generating leads, speaking with business decision-makers, and consistently making 80–100 outbound calls per day.<br> The ideal candidate has hands-on B2B sales and lead generation experience, excellent communication skills, and the resilience to thrive in a target-driven environment.<br> Key Responsibilities Make 80–100 outbound calls per day to prospective B2B customers.<br> Research, identify, and qualify potential business prospects and decision-makers.<br> Generate new leads through proactive outbound prospecting and cold calling.<br> Engage prospects confidently in both Arabic and English .<br> Understand prospects' business needs and identify potential sales opportunities.<br> Qualify leads based on established criteria and progress suitable prospects through the sales pipeline.<br> Schedule qualified meetings and demos for the wider sales team.<br> Maintain accurate prospect information, activities, and follow-ups within the CRM.<br> Consistently work toward individual and team KPIs, including call volume, qualified opportunities, and meetings booked.<br> Follow up persistently and professionally with prospects across multiple touchpoints.<br> Collaborate with sales leadership to continuously improve outreach strategies, messaging, and conversion rates.<br> Fully remote role with flexible working hours Work with high-growth international companies Clear career progression to Account Executive and beyond Performance-based bonuses and incentives Direct hire with global clients (not outsourced) Ongoing training, mentorship, and sales development support Fluent Arabic speaker – essential.<br> Fluent spoken and written English – essential.<br> Previous B2B sales experience is required.<br> Proven experience in lead generation, outbound prospecting, or cold calling.<br> Comfortable completing 80–100 outbound calls daily.<br> Strong telephone communication and objection-handling skills.<br> Confident engaging with business owners, managers, executives, and other decision-makers.<br> Experience using a CRM and maintaining accurate sales activity records.<br> Strong organizational and follow-up skills.<br> Resilient, self-motivated, competitive, and comfortable working toward ambitious sales targets.<br> Reliable internet connection and a professional remote working environment.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe AZURA</strong> is driven by a predominantly <strong>collaborative</strong> culture, where people, trust and teamwork are central to daily operations. A close and supportive management style promotes guidance, accountability and long-term employee engagement. This approach is strengthened by a strong <strong>innovation</strong> dimension, fostering initiative, agility and openness to change. More moderate <strong>organizational</strong> and <strong>competitive</strong> elements provide structure and performance focus, while maintaining a people-centered and collective-oriented environment. </p><br><br> <br> Head office address : <span> Agadir </span> <br> Desired personality traits : <p> <span> Extraversion </span> <span> Improvisation </span> <span> Rationalism </span> <span> Need for action </span> <span> Involvement at work </span> </p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <ul> <li>Administrative management and follow-up of staff</li> <li>Payroll management and social declarations</li> <li>Operational implementation of the group's HR strategy</li> <li>Ensure compliance with legal and regulatory obligations regarding labor law</li> <li>Contribute to the recruitment and onboarding process for new hires</li> <li>Act as a local point of contact for employees</li> </ul> <br> Required profile : <ul> <li>Holder of a Master's degree in Human Resources</li> <li>Minimum of 3 years of experience in a similar role</li> <li>Excellent interpersonal and listening skills</li> <li>Perfect command of the Office Suite</li> <li>Rigor, autonomy, and organizational skills</li> <li>Discretion and respect for confidentiality</li> <li>Knowledge of HRIS tools is desired</li> </ul> <br><br> </div>

<p><font dir="auto" ><font dir="auto" >Experience an extraordinary and unique adventure within a large industrial group, combined with the agility and autonomy of an SME.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Contract type:</font></font></strong><font dir="auto" ><font dir="auto" > Local, permanent contract</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Your function</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >Reporting to the General Manager, the HSE Manager is responsible for the company's HSE policy. The HSE Manager implements an HSE management system aimed at controlling and preventing risks related to working conditions and the safety of personnel and the environment. They ensure that procedures comply with legislation, internal rules and constraints, and make recommendations and coordinate action plans to improve and secure the work environment.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >As HSE Manager, your responsibilities will be as follows*:</font></font></strong> </p> <ul> <li><font dir="auto" ><font dir="auto" >Promote and implement the HSE policy across the different sites by involving all departments and employees;</font></font></li> <li><font dir="auto" ><font dir="auto" >Formalize the processes and procedures necessary for the functioning of the organization;</font></font></li> <li><font dir="auto" ><font dir="auto" >Provide ongoing communication to management and the Group regarding the implementation and effectiveness of HSE programs;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the various reporting requirements are met by management and the Group;</font></font></li> <li><font dir="auto" ><font dir="auto" >Establishment and execution of the company's certification action plan (Management system certifications);</font></font></li> <li><font dir="auto" ><font dir="auto" >Management of Group, insurance and customer HSE audits;</font></font></li> <li><font dir="auto" ><font dir="auto" >To conduct ongoing monitoring of regulations and legislation concerning safety and the environment;</font></font></li> <li><font dir="auto" ><font dir="auto" >To manage risk analyses and ensure that accident and incident investigations effectively identify the root cause and that corrective and preventive actions are implemented as soon as possible;</font></font></li> <li><font dir="auto" ><font dir="auto" >establish prevention programs to reduce incidents, workplace accidents and occupational diseases;</font></font></li> <li><font dir="auto" ><font dir="auto" >Ensure the implementation of safety measures for employees, industrial facilities and products;</font></font></li> <li><font dir="auto" ><font dir="auto" >Leading a team of HSE reference managers;</font></font></li> <li><font dir="auto" ><font dir="auto" >Raising awareness among teams regarding the approach and compliance with HSE procedures;</font></font></li> <li><font dir="auto" ><font dir="auto" >Conduct audits based on internal or external benchmarks;</font></font></li> <li><font dir="auto" ><font dir="auto" >Participate in cross-functional missions at other group sites;</font></font></li> <li><font dir="auto" ><font dir="auto" >Manage and implement the schedule for internal and external HSE training;</font></font></li> <li><font dir="auto" ><font dir="auto" >Follow up on HSE events in collaboration with the occupational physician;</font></font></li> <li><font dir="auto" ><font dir="auto" >To carry out all tasks within the scope of their duties or as requested by their hierarchical superior.</font></font></li> </ul> <p><font dir="auto" ><font dir="auto" >*Non-exhaustive list</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Network Manager of the store chain, the candidate will be responsible for the overall management of the store, the development of sales and services, and the achievement of the store's economic results, in accordance with the commercial and marketing policy of the store chain.<br><strong>1) Store organization and development</strong><br>The successful candidate is responsible for the organization and development of the store, both in terms of results and in terms of attractiveness and good reputation of the store.<br><strong>2) Commercial performance</strong><br>Management of commercial activity, management and supervision of the sales team, achievement of objectives set by the Commercial Department and the Network Manager, in terms of turnover growth and profitability as well as cost optimization, purchasing and inventory - all in accordance with the commercial and marketing policy of the store chain.<br><strong>3) Store team management</strong><br>Contribution to the selection of a team capable of ensuring the store's success, attracting and retaining solvent customers, and achieving the commercial objectives set by the chain's commercial policy. Ensure the good management and development of the skills of his/her team.<br><strong>4) Good stock management</strong><br>The selected store manager is responsible for the proper rotation and determination of stock levels (inflows/outflows), the number of products displayed, the number of products sold, adherence to the prices set for each item, the number of products for repair or replacement, as well as inventory preparation and stock organization.<br><strong>5) Sales promotion</strong><br>From the good presentation of the store and the welcoming of customers to the delivery and installation of purchased products and customer satisfaction - including participation in sales alongside the sales staff, the implementation of commercial operations, the preparation of action plans, the management of the store's administrative operations, and the collection of sales in accordance with established procedures.<br><strong>6) Budget management and economic results monitoring</strong><br>• Participation in the preparation of annual budgets and monitoring their achievement<br>• Regular monitoring of commercial and financial results<br>• Treasury control (cash movements and banking operations)<br>• Preparation of periodic reports and analysis of the store's commercial and financial indicators<br><strong>7) Contacts with store partners and visitors</strong><br>• Ensure good relations with suppliers, delivery personnel, and service providers<br>• Ensure customer and employee satisfaction<br>&nbsp;</p><br><br> <br> Required profile : <p><u><strong>TECHNICAL SKILLS:</strong></u><br>• Very good knowledge of sales techniques<br>• Good knowledge of the company's commercial policy<br>• Mastery of internal procedures and IT tools concerning purchasing, sales administration, and stock monitoring<br>• Very good knowledge of the products sold and market trends<br>• Good knowledge of team management methods<br>• Ability to analyze economic indicators and implement corrective actions<br>• Knowledge of the catchment area and increasing store attractiveness<br><u><strong>&nbsp;PERSONAL QUALITIES:</strong></u><br>• Ambitious individual with a talent for sales and a strong desire to achieve satisfactory results<br>• Ability to easily build relationships with others, and competence in training, uniting, and leading a team<br>• High availability and ability to handle a significant workload<br>• Initiative and good responsiveness<br>• Customer service orientation and ability to persuade and retain customers<br>• Ability to manage stress and resolve conflict situations<br>Constant concern for ensuring the safety of goods and people in the store<br><u><strong>PROFILE SOUGHT:</strong></u><br>• Business school diploma with a specialization in distribution, or a Master's degree in Marketing with a specialization in customer relations and distribution, or a diploma from a higher school of commerce and management<br>• At least 5 years of experience in the home appliance sector, preferably in a specialized store, a hypermarket, or a supermarket</p><br><br> <br><br> </div>

<p><strong><em><font dir="auto"><font dir="auto">Profile :</font></font></em></strong></p><p><font dir="auto"><font dir="auto">We are seeking a versatile ERP Functional Support Engineer, possessing both technical and functional expertise, to join the Information Systems Department (ISD) of the Scalian Group. As part of a 7-person team and reporting to the Head of Studies and Development, you will be responsible for the application maintenance of our ERP (Unit4 Business World) within the context of an international digital transformation. With excellent interpersonal skills and a strong service orientation, you are recognized for your rigor, proactivity, and in-depth understanding of business processes (Purchasing, Finance, HR, Sales, Billing).</font></font></p><p><strong>Missions :</strong></p><ul><li><p><font dir="auto"><font dir="auto">Provide ERP support by responding to user requests via the ticketing tool.</font></font></p></li><li><p><font dir="auto"><font dir="auto">Document the solution guides for each ticket processed.</font></font></p></li><li><p><font dir="auto"><font dir="auto">Monitor ERP-related processes (error tracking, interfaces, logs, events and incidents).</font></font></p></li><li><p><font dir="auto"><font dir="auto">Propose, specify and test technical and functional improvements related to current tickets.</font></font></p></li><li><p><font dir="auto"><font dir="auto">Participate in the production and maintenance of reports integrated into the ERP system.</font></font></p></li><li><p><font dir="auto"><font dir="auto">Validate the proper functioning of the deliverables produced by our external partners.</font></font></p></li><li><p><font dir="auto"><font dir="auto">Specify the parameter changes and implement the configuration modifications (technical and functional) within your scope.</font></font></p></li></ul><p>Qualifications</p><p><strong>Desired Candidate Profile</strong></p><p><strong><font dir="auto"><font dir="auto">Desired profile:</font></font></strong><font dir="auto"><font dir="auto"> Higher education (minimum Bac+2, engineering degree or equivalent) with strong technical and functional versatility.</font></font></p><ul><li><p><strong><font dir="auto"><font dir="auto">Required experience:</font></font></strong><font dir="auto"><font dir="auto"> 2-4 years of initial experience as an ERP administrator in a multi-company environment (e.g., Unit4, Sage X3, Oracle, SAP or similar).</font></font></p></li><li><p><strong><font dir="auto"><font dir="auto">Communication level:</font></font></strong><font dir="auto"><font dir="auto"> Fluent English required (written and spoken); French is an asset. Excellent interpersonal skills.</font></font></p></li><li><p><strong><font dir="auto"><font dir="auto">Tools and Methodologies:</font></font></strong><font dir="auto"><font dir="auto"> Proficiency in SQL queries and SQL Server. Proficiency in ITSM tools (ideally EasyVista and/or GLPI) and a basic understanding of ITIL processes. Comfortable using Microsoft Teams and SharePoint.</font></font></p></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join a dynamic company in the <strong>Distribution</strong> sector as an <strong>HR Manager</strong>, based in <strong>Casablanca</strong>. This is a unique opportunity to lead the human resources strategy within a rapidly growing organization.</p><br><br><p>Your role will be to ensure the optimal development and management of human capital, aligning HR policies with the company's strategic objectives. You will be responsible for fostering a work environment that promotes professional growth and collective performance.</p><br><br><p>Your main responsibilities will include:</p><br><br><ul><li>Define and implement the overall HR strategy.</li><li>Oversee recruitment, training, talent development, and career management.</li><li>Ensure compliance with social regulations and the establishment of a positive social climate.</li><li>Manage payroll and personnel administration.</li><li>Support the company's organizational and cultural transformation.</li><li>Implement and monitor key HR indicators.</li></ul> <br> Required profile : <p>A degree of <strong>Master's degree (Bac +5 or higher)</strong>, ideally in <strong>HR, Personnel Management, or Training</strong>, is required for this position.</p><br><br><p>Proven experience of <strong>10 to 20 years</strong> in versatile HR roles, ideally in the distribution sector, is expected to successfully carry out this mission.</p><br><br><ul><li>Strong team management and leadership skills.</li><li>Excellent knowledge of labor law and HR practices.</li><li>Proven ability in HR strategy and project management.</li><li>Exceptional interpersonal and communication skills.</li><li>Organizational skills, rigor, and proactivity.</li><li>Proficiency in HRIS tools.</li></ul><p>If you see yourself in this description and aspire to a role with responsibilities in a stimulating environment, don't wait!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Safran Nacelles</strong> operates within a <strong>predominantly organization-driven culture</strong>, where structured processes, reliability and quality standards are key drivers of performance. The company relies on a highly disciplined environment that values analytical thinking, compliance and operational efficiency. This solid framework is complemented by a <strong>strong cooperative dimension</strong>, encouraging teamwork, trust and supportive management practices. A <strong>moderate innovation mindset</strong> supports continuous improvement, while competitive dynamics remain a secondary aspect of the culture. </p><br><br> <br> Job : <p>Reporting hierarchically to the UAP Manager, you will be responsible for:</p><br><br><p><strong>Producing:</strong></p><br><br><ul><li>Organizes and manages their department, and in particular, publishes the standard documents outlining the distribution of tasks and responsibilities within their team;</li><li>Establishes workload forecasts in line with program requirements and ensures their execution;</li><li>Maintains constant communication with support functions to integrate their sector's actions into their activities, in order to meet requirements and anticipate events;</li><li>Monitors operating budgets and productivity parameters to meet economic objectives for hourly rates;</li><li>Provides their teams with the necessary support to resolve complex or difficult cases;</li><li>Ensures the training and retraining of their personnel on technical evolutions and ensures they are correctly applied;</li><li>Implements general work tools and methods to increase the effectiveness of actions (cost, deadlines, quality, safety, and environment);</li><li>Maintains constant contact with other sectors of the Unit to optimize methods, resources, and the organization of manufacturing, treatment, and inspection sites in a timely manner;</li><li>Reports on the work of their department, and if necessary, prepares a report on major events;</li><li>Leads a continuous improvement process for all personnel by actively participating in the Unit's action plan;</li><li>Implements and maintains a balanced scorecard for all activities in their sector.</li></ul><p><strong>Managing with Quality:</strong></p><br><br><ul><li>Participates in the implementation of the Quality Management System (EN9100).</li></ul> <br> <br> Required profile : <ul><li>Holds an Engineering degree with proven experience in a similar role;</li><li>Good knowledge of mechanics;</li><li>Good knowledge of team management;</li><li>Perfect command of the French language, both written and spoken;</li><li>Proficient in Excel and PowerPoint;</li><li>Knowledge of SAP ERP is a plus.<br>&nbsp;</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span>At <strong>Eaton</strong>, we’re committed to improving the quality of life and the environment through intelligent power management technologies. With operations in over 175 countries, we help customers manage electrical, hydraulic, and mechanical power more efficiently, safely, and sustainably. Our culture is built on innovation, inclusion, and a shared purpose to make what matters work.</span></p><br><br><br><p><span>We’re currently looking for a <strong>Service Sales Support Representative</strong> -<strong> French Speaker</strong> to join our team, driving service revenue growth and customer satisfaction across the region. Based in&nbsp;<strong>Casablanca</strong>, this role will support sales activities, manage service quotations, and collaborate cross-functionally to deliver exceptional customer experiences and position Eaton as a trusted service partner.</span></p><br><br><br><br>What you’ll do: <br><ul><li>Promote and Sell Services/Products: Engage with customers via phone or email to promote distributed services and products, educating them on business impact and offering replacements or related services.</li><li>Generate and Follow Up on Quotations: Create service quotations and ensure consistent follow-up until the customer issues a Purchase Order.</li><li>Proactive Customer Engagement: Actively reach out to customers based on generated leads to increase service revenue and address non-standard queries with tailored solutions.</li><li>Product &amp; Service Expertise: Develop deep knowledge of the distributed product portfolio and related services to maximize sales potential and customer impact.</li><li>Customer Relationship Management: Build and maintain professional relationships with customers, ensuring high levels of satisfaction and trust.</li><li>Cross-Functional Collaboration: Work closely with sales, finance, product, technical support, and marketing teams to understand internal processes and support sales efforts.</li><li>Sales Forecasting &amp; Progress Tracking: Organize regular meetings with sales and channel managers to review forecasts and monitor work progress.</li><li>Account Ownership: Begin taking direct ownership of selected accounts, including contract renewals and less technical sales opportunities.</li><li>Data Accuracy &amp; Escalation: Identify and escalate issues related to data accuracy within the scope of responsibility.<br>Contract Management &amp; Upselling: Manage service maintenance contracts and focus on upselling to capture new business opportunities.</li></ul><br>Qualifications: <br><ul><li><span>Bachelor’s or Master’s degree in Business, Management, or related field</span></li><li><span>Experience in sales support, customer service, or inside sales</span></li><li><span>Proficiency in CRM tools (preferably Salesforce)</span></li><li><span>Strong Excel skills (tracking, analysis, reporting)</span></li><li><span>Strong analytical and problem-solving abilities</span></li><li><span>High level of accuracy and attention to detail</span></li><li><span>Ability to manage priorities and high volumes of work</span></li><li><span>Ability to identify data gaps and propose improvements</span></li></ul><br>Skills: <br><ul><li>Sales or order management experience preferably on electrical /IT/ telecommunications is a plus.</li><li>Technical sales aptitude</li><li>Market, Industry, Channel and Competitive Knowledge would be a plus</li><li>Salesforce CRM knowledge is a plus.</li><li>Negotiation and consultative selling skills.</li><li>Excellent Communication and Interpersonal Skills&nbsp;</li><li>Adapting and driving change and process improvements.</li><li>Ability to build and manage a sales funnel of opportunities using a CRM solution with relevant reporting.</li><li>Fluent French and intermediate English capabilities.</li><li>Proactive and autonomous</li><li>Responsive and able to manage urgency</li><li>Analytical mindset</li><li>Resilient under pressure</li><li>Results- and solution-oriented</li></ul><p><span><span>#LI-EC1</span> </span></p><br><br><br><p><em><span><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></span></em></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Creates a unique guest experience that draws hotel and non-hotel guests. Plays a significant role in maximizing financial performance and attracting hotel and non-hotel guests by understanding the local market and effectively positioning the outlet. Is heavily involved with promoting the bar/lounge, menu planning, maintaining standards, assisting servers on the floor during peak periods and managing property liquor inventories and controls. Manages Bar/Lounge daily shift operations and supervision of staff. Strives for high guest and employee satisfaction while maintaining the operating budget. Accountable for promoting compliance with legal obligations professionally and consistently. Determines and implements training needed to accomplish goals. Strengthens the Food and Beverage/Culinary team by assisting in other outlets when needed.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Taking an Entrepreneurial Approach to Driving the Bar/Lounge Business<br>• Understands financial opportunities by surveying restaurant demand.<br>• Confers with key individuals in the local community to assess opportunities while identifiying and analyzing competitors.<br>• Controls purchases and inventory, negotiates prices and contracts, develops preferred supplier lists, reviews and evaluates usage reports and takes corrective action as necessary.<br>• Applies sound revenue management strategies to secure the right level of business at the most optimal time to yield maximum revenues.<br>Leading Significant Marketing/Public Relations/Media Activities<br>• Attracts guests by developing and implementing marketing, advertising, public and community relations programs, evaluating program results and identifying and tracking changing demands.<br>• Owns bar/lounge related social media posts and public event communications; monitors social media activity; responds to comments; analyzes posts/trends; corrects deficiencies<br>• Creates network of sources to enable outreach and event opportunities.<br>• Serves as the primary point of contact for any events or bar/lounge related community activities.<br>• Interacts with liquor purveyors and purchases wine, beer and spirits for the outlets.Coordinates and books entertainment and events.<br>• Handles the set-up and execution of all events to promote a world-class experience.<br>• Participates in local networking activities that often take place off-property.<br>• Activates specific brand strategies geared toward the customer experience.<br>Managing Bar/Lounge Operations<br>• Implements agreed upon beverage policy and procedures throughout the property.<br>• Manages the bar/lounge in compliance with all local, state and Federal beverage and liquor laws.<br>• Monitors adherence to liquor control policies and procedures.<br>• Monitors compliance with all Bar/Lounge policies, standards and procedures.<br>• Maintains and monitors all collateral, menus and guest touch points such that all are pristine and free of tears, stains and noticeable wear and tear.<br>• Understands beverage control including, but not limited to: days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue &amp; returns, food standards, and period end inventory.<br>• Attends pre- and post-convention meetings as needed to understand group needs.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Participates in the management of the department's controllable expenses to achieve or exceed budgeted goals.<br>• Achieves or exceeds budgeted goals.<br>• Maintains food handling and sanitation standards.<br>• Manages inventories according to budget and business levels.<br>• Assists with developing menus and promotions, as necessary.<br>• Communicates critical information to the Bar/Lounge staff regarding each event.<br>• Monitors ambiance/atmosphere (e.g., lighting, music, table-top, etc.) is appropriate for Bar/Lounge concept, positioning, time of day, etc.<br>• Manages entertainment and activation process to ensure it is appropriate for brand strategy.<br>Fostering an Environment that Creates Exciting and Memorable Guest Experiences<br>• Creates long-term professional relationships with guest clientele.<br>• Provides and empowers employees to provide excellent customer service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Responds effectively to guest problems and complaints.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Provides feedback to individuals in an effort to improve service performance.<br>• Reviews comment cards and guest satisfaction results with employees and takes next steps as appropriate.<br>Managing Human Resource Activities<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in the development and implementation of corrective action plans.<br>• Trains staff on liquor control policies and procedures.<br>• Manages staffing levels to meet guest service standards, operational needs and financial objectives.<br>• Promotes employee understanding of expectations and the work.<br>• Actively participates in the hiring process to identify the right talent to support the outlet’s concept.<br>• Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.<br>• Facilitates the fair and equal treatment of employees<br>• Solicits employee feedback, utilizes an "open door" policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Monitors employee attendance of on-going training to understand guest expectations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>