Logistics Manager Jobs in Morocco

<p>Arrow Enterprise Computing Solutions , a division of the Arrow Electronics Group provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><p>As part of its growth, ARROW ECS Morocco is strengthening its teams and is looking for a sales operation associate ( Spanish / Portugues Speaker ).</p><p>What you will be doing at ARROW:</p><ul><li>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</li><li>Providing administrative support to the sales team,</li><li>Handling Vendor requests and issues related to orders</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Currently enrolled and pursuing a bachelor s or master s Degree</li><li>Fluent level in ( Spanish Or/And Portugues ) , English (B1)</li><li>Excellent written and oral communication skills,</li><li>Ability to work in teams and collaborate with other departments,</li></ul>

<p>Arrow Enterprise Computing Solutions , a division of the Arrow Electronics Group provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><p>As part of its growth, ARROW ECS Morocco is strengthening its teams and is looking for a sales operation associate ( Spanish / Portugues Speaker ).</p><p>What you will be doing at ARROW:</p><ul><li>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</li><li>Providing administrative support to the sales team,</li><li>Handling Vendor requests and issues related to orders</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Currently enrolled and pursuing a bachelor s or master s Degree</li><li>Fluent level in ( Spanish Or/And Portugues ) , English (B1)</li><li>Excellent written and oral communication skills,</li><li>Ability to work in teams and collaborate with other departments,</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p><strong>Reporting to the Sales Director</strong>, the Head of Route to Market Department is responsible for defining, managing, and deploying the RTM strategy to accelerate commercial growth and optimize market coverage.</p><br><br>Main Missions<ul> <li>Define and deploy the Route to Market strategy in line with commercial objectives.</li> <li>Manage commercial performance: turnover, margin, customer acquisition and activation.</li> <li>Identify areas and segments with high potential and optimize resource allocation.</li> <li>Manage and support RTM teams and Team Leads.</li> <li>Manage the deployment and adoption of the E-commerce channel for B2B customers.</li> <li>Set up dashboards and ensure follow-up of action plans.</li> <li>Coordinate the different stakeholders to ensure excellent field execution.</li> </ul>Profile Sought<ul> <li>Bachelor's/Master's degree in Commerce, Management, Marketing, or equivalent.</li> <li><strong>Minimum 5 years of experience</strong>, ideally in the FMCG sector and traditional distribution.</li> <li>Proven experience in team management and commercial management.</li> <li>Good understanding of Route to Market, B2B, and digitalization challenges.</li> <li>Strong leadership, results-oriented, analytical skills, and excellent execution capabilities.</li> </ul>Key Performance Indicators<p><strong>Turnover | Margin | Customers acquired and activated | Market coverage | Team performance | Online channel adoption</strong></p><br><br><p><strong>Are you a sales leader focused on the field and results? Join us to help build and accelerate our Route to Market strategy.</strong></p><br><br> <br> Required profile : Profile Sought<ul> <li>Bachelor's/Master's degree in Commerce, Management, Marketing, or equivalent.</li> <li><strong>Minimum 5 years of experience</strong>, ideally in the FMCG sector and traditional distribution.</li> <li>Proven experience in team management and commercial management.</li> <li>Good understanding of Route to Market, B2B, and digitalization challenges.</li> <li>Strong leadership, results-oriented, analytical skills, and excellent execution capabilities.</li> </ul><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>Ariston Group is a global leader in sustainable climate and water comfort, listed on Euronext Milan. In 2025 the group reported 2.7 billion-euro revenues, with almost 11,000 employees, direct presence in 41 countries in 5 continents, 32 production sites and 31 research and development centers. The group demonstrates its commitment to sustainability through renewable and high-efficiency solutions, including heating heat pumps, water heating heat pumps, hybrids, domestic ventilation, air handling, electric components, and solar thermal systems, while continuously investing in technological innovation, digitalization, and advanced connectivity solutions. The group operates under global strategic brands Ariston, Wolf and Elco, and brands such as Calorex, NTI, Atag, Domotec, Brink, Chromagen, Racold, as well as Thermowatt and Ecoflam in the components and combustion technologies business.<br>&nbsp;</p><br> <p><strong>ADMINISTRATION &amp; ACCOUNTING MOROCCO</strong></p><br> <p><strong>Department:</strong> Administration&amp;Accounting<br><strong>Reports To:</strong> Administration&amp;Accounting Cluster Central&amp;North Europe and MEA<br><strong>Location:</strong> Casablanca, Morocco</p><br> <p><span><strong>Position Overview</strong></span><br>The resource will lead and oversee all Administration, Accounting, Finance, and Controlling activities of the Moroccan subsidiary of Ariston Group, ensuring accurate and timely financial reporting under both Local GAAP and IFRS. The role involves managing financial closing and statutory reporting processes, treasury and cash flow activities, budgeting and forecasting, performance analysis, and internal control systems. You will supervise tax compliance, accounts receivable, credit control, vendor administration, and legal corporate matters, while acting as a key business partner to the Managing Director and Board of Directors. The position also requires coordinating relationships with auditors, banks, local authorities, and corporate functions, supporting strategic decision-making, ensuring regulatory compliance, and driving financial and operational performance across the organization.</p><br> <p><br><span><strong>Job Responsibilities</strong></span></p><br> <ul> <li>Lead and oversee all Accounting, Finance, and Controlling activities within the organization&nbsp;</li> <li>Ensure accurate and timely monthly, statutory, and group financial reporting under both IFRS and Local GAAP</li> <li>Manage financial closing processes, balance sheet reviews, reconciliations, and external reporting requirements</li> <li>Oversee direct and indirect tax compliance, reporting, filings, and related regulatory matters</li> <li>Maintain and strengthen internal control systems to ensure financial integrity and asset protection</li> <li>Manage treasury activities, banking relationships, cash flow, liquidity, and financial forecasting</li> <li>Manage budgeting, forecasting, management reporting, and business performance analysis processes</li> <li>Monitor and analyze financial and operational KPIs, providing insights to support business decisions</li> <li>Supervise Accounts Receivable, credit control, customer invoicing, and vendor administration processes</li> <li>Act as a strategic business partner to the Managing Director and Board of Directors, supporting corporate strategy and operational initiatives</li> <li>Provide financial guidance and analytical support for strategic planning, investment decisions, and performance improvement initiatives</li> <li>Ensure compliance with company policies, local regulations, international accounting standards, and corporate governance requirements</li> <li>Manage legal and corporate administrative matters in coordination with headquarters and local authorities</li> <li>Represent the company with external stakeholders, including regulatory bodies, auditors, banks, and other institutional partner</li> <li>Coordinate relationships with external auditors, internal auditors, financial institutions, and key business partners</li> <li>Contribute as a member of the local management team, driving business growth, operational excellence, and long-term value creation.</li> </ul> <p><span><strong>Qualifications &amp; Skills</strong></span></p><br> <ul> <li>Master’s degree in accounting (MbA in Accounting, Business or Financial Management is a plus)</li> <li>Chartered Accountant qualification</li> <li>Minimum 10-years of experience in Finance/Accounting within a multinational environment, with a strong background in accounting, reporting, tax, credit control, budgeting, and controlling (previous experience in a Big 4 or comparable consulting companies are a plus)</li> <li>Advanced Excel skills</li> <li>Fluent in Arabic and English</li> <li>Knowledge of SAP (ECC/S4HANA), SAP BI, and Oracle HFM is a plus</li> <li>Strong analytical and problem-solving skills</li> <li>Effective communication and stakeholder management</li> <li>Team player with a hands-on, proactive approach</li> <li>Well-organized, accurate, and deadline-oriented</li> <li>High integrity, flexibility, and adaptability</li> </ul> <p>We are committed to the principle of equal employment opportunity for all people. We strive to provide a work environment that is accessible, welcoming and inclusive, in full compliance with applicable legal requirements. In line with this commitment, we promote fair, transparent and equitable reward practices. &nbsp;The compensation package will be determined based on the experience, skills and the scope of the role, applying objective and gender‑neutral criteria. We believe that transparency and fairness are essential to building trust, fostering inclusion and ensuring equal opportunities for everyone.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><span><span><span>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.</span></span></span></p><br><br><p><span><span><span>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.</span></span></span></p><br><br><p><span><span><span><b>We connect. We inspire.</b></span></span></span></p><br><br><span>Role Purpose</span><p>Be the face of the British Council, delivering a professional and engaging customer experience while providing high-quality guidance across our English and Exams services. You will promote and cross-sell our products, support customers in making informed decisions, and contribute to achieving sales targets and KPIs. By demonstrating excellent service standards and collaboration, you will play a key role in supporting our Teaching Centre and Exams teams to meet their business objectives.</p><br><br><span>Main Accountabilities</span><p>You will deliver excellent customer service by responding to enquiries across multiple channels (face-to-face, phone, email, and social media) in line with British Council standards. This includes welcoming customers, providing clear and helpful information, and generating interest in our services by guiding customers to book consultations, placement tests, exams, or attend events. You will maintain accurate and up-to-date CRM records, ensure timely follow-ups, and provide a seamless customer journey by either resolving enquiries directly or escalating them appropriately. You will also manage requests such as refunds and transfers in line with policy.</p><br><br><p>In addition, you will play a key role in driving sales by meeting or exceeding targets and KPIs. This includes conducting placement tests, providing consultations, registering exam candidates, and acting as a single point of contact for prospects from initial enquiry to final sale. You will actively cross-sell relevant products and services, follow up with existing customers to encourage re-registration, and make outbound calls to improve conversion rates. Alongside this, you will ensure full compliance with financial and audit requirements by accurately processing payments, maintaining records, and completing reconciliations.</p><br><br><p>You will continuously build strong product knowledge, pricing awareness, and system proficiency across CRM, booking, and registration platforms. You will also support marketing and sales activities, including events and promotions, help maintain a professional front-of-house environment, and contribute to customer insights through surveys and feedback. As part of the wider team, you will collaborate across functions and support broader operational activities to ensure the smooth running of services and achievement of business objectives.</p><br><br><p><span><span><strong>Qualifications &amp; Skills</strong></span></span></p><br><br><p><strong>Essentials</strong></p><br><br><ul><li>Experience in a customer service and sales role.&nbsp;</li><li>Good written and oral communication skills in English</li><li>&nbsp;High School Certificate</li><li>&nbsp;Experience in a customer service and sales role</li></ul><p><strong>Desirable</strong></p><br><br><ul><li>&nbsp;Tele-sales experience, Education sector experience, Knowledge of CRM</li><li>&nbsp;University degree</li></ul><p><span><strong>Important Information</strong></span></p><br><br><p>Location: Morocco - Rabat</p><br><br><p>Closing Date: 24 September 2026</p><br><br><p>Contract Type: Non-Permenant Worker</p><br><br><p><strong>The role is open to candidates who have legal right to live and work in the job location.&nbsp;</strong></p><br><br><p><span><span><span>A connected and trusted UK in a more connected and trusted world.</span></span></span></p><br><br><p><span><span><span><b>Equality, Diversity and Inclusion Statement</b></span></span></span></p><br><br><p><span><span><span>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.</span></span></span></p><br><br><br><p><span><span><span><b>Safeguarding Statement</b></span></span></span></p><br><br><p><span><span><span>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.</span></span></span></p><br><br><p><span><span><span>If you experience any difficulties with submitting your application, please email <u>askhr@britishcouncil.org</u></span></span></span></p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Performance et support</p><br><br><p>Achats - Administration d'achats</p><br><br><p>Assistante Achats F/H</p><br><br><p>CDD</p><br><br><p>24</p><br><br><p>Technicien</p><br><br><p>Temps complet</p><br><br><p>• Préparer et suivre les commandes auprès des fournisseurs <br>• Vérifier les bons de commande, les confirmations et les factures <br>• Mettre à jour les bases fournisseurs dans SAP <br>• Réceptionner les factures et gérer les litiges dans SAP<br>• Assurer le suivi des livraisons et gérer les écarts <br>• Participer à la gestion des contrats fournisseurs <br>• Maintenir à jour les indicateurs de performance achats (KPI) <br>• Fournir un support administratif à l'équipe achats <br>• Communiquer avec les services internes pour recenser les besoins <br>• Utilisation quotidienne de SAP pour le suivi des commandes <br>• Connaissance de Ariba souhaitable .</p><br><br><p>• Formation Bac +2 à Bac +3 en achats, gestion ou logistique <br>• Expérience souhaitée de 1 à 3 ans sur un poste similaire <br>• Maîtrise de SAP indispensable <br>• Connaissance d'Ariba souhaitable <br>• Rigueur, organisation et sens du détail <br>• Bon relationnel et capacité à travailler en équipe <br>• Maîtrise des outils bureautiques (Excel, Word) </p><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>Field Sales Representative B2B - Rabat<br>Contract: Project Contract<br>Sector: Telecom/Services</p><br><br><p>Main mission:<br>The Field Sales Representative will be responsible for developing a portfolio of companies, by prospecting, presenting offers, and closing sales.</p><br><br><p>Responsibilities:<br>-Identify and target companies in the area.<br>-Present offers, conduct demonstrations, and negotiate.<br>-Retain existing clients and ensure regular follow-up.<br>-Visits, proposals, signatures.</p><br><br> <br> <br> Required profile : <p>-Associate's degree (Bac+2) in sales, management, or equivalent.<br>-First experience in field sales desired.<br>-Good interpersonal skills, negotiation skills, and results-oriented.<br>-Ability to work in the field and manage a complete sales cycle.<br>-Immediate availability.</p><br><br> <br><br> </div>

<p>To support the Part and Services team working to minimize Vehicules Off Road (V.O.R.) , your missions will be : - Automatization of VOR weekly and monthly reportings General view by market View by age cluster and average age View by velocity class View by supplier Top 10 by number top 10 suppliers Cross Eurorepar-Independent Aftermarket-troubleshooting suppliers - Automatization of Fill and Backorders daily and monthly reportings Fill analysis Backorder analysis + top backorders -Automatization of monthly supply chain KPIs</p><p><strong>Desired Candidate Profile</strong></p><p>Your Profil : 1 to 2 years of experience in Data Management, or a related industrial environment, Strong skills in data analysis Proficient in Microsoft access and Power BI or equivalent Fluent and adept in all communication platforms (Teams, Google Meet, etc) Proficient in MS Office (Excel, Powerpoint) Ability to multi-task in a fast-paced work environment Self-motivated with demonstrated ability to achieve goals under minimal supervision. Excels in building positive working relationships. Fluency in French, English is a must (Read, Written &amp; Spoken)</p>

<p>JOB SUMMARY Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues.</p><p><strong>Desired Candidate Profile</strong></p><h2>Education and Experience</h2><ul><li>High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.</li><li>OR 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/Electrical/Plumbing.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p>Full-time mission at the client's site.</p><br><br> <br> Required profile : <p>Excellent command of the SPRING Framework (Spring Boot, Security, Batch, etc.)</p><br><br><p>Command of JSON data formats</p><br><br><p>Command of Git or a similar version control tool</p><br><br><p>Command of SQL/PLSQL and Object-Relational Mapping (ORM) principles</p><br><br><p>Good knowledge of micro-services architectures</p><br><br><p>Knowledge of different types of architecture (Monolithic, event-driven, etc.)</p><br><br><p>Command of Kafka (mandatory skill)</p><br><br><p>Knowledge of messaging tools (RabbitMQ, etc.)</p><br><br><p>Knowledge of DevSecOps processes</p><br><br><p>Knowledge of containerization principles (Docker or other)</p><br><br><p>Development in Agile mode (Scrum, etc.)</p><br><br><p>Integration of AI models</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of our business development, we are hiring B2B Sales Representatives / Telemarketers to join our sales team.</p><br><br><p>Your main mission will be to contact companies and professionals, identify their needs, present our offers, and guide them to the point of sale.</p><br><br><p><strong>Your main tasks</strong></p><br><br><ul><li>Prospect companies and professionals by phone.</li><li>Identify the needs and expectations of prospects.</li><li>Present and promote our products and services.</li><li>Argue clearly and professionally.</li><li>Answer questions and manage objections.</li><li>Turn prospects into customers.</li><li>Provide commercial follow-up for prospects.</li><li>Update information and actions taken in the CRM.</li><li>Actively participate in achieving individual and collective goals.</li><li>Adhere to the company's procedures and quality standards.</li></ul> <br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><ul><li>First successful experience in B2B sales, telesales, prospecting, or customer relations.</li><li>Excellent spoken French.</li><li>Very comfortable on the phone.</li><li>Commercial mindset and love for challenges.</li><li>Ability to listen, argue, and convince.</li><li>Perseverance and ability to handle objections.</li><li>Autonomous, dynamic, and responsible.</li><li>Comfortable with computer tools and CRMs.</li></ul> <br><br> </div>

<p>We are looking for an experienced/senior back-end developer, proficient in Spring Boot, Kafka and MongoDB, devops with significant experience in the design and operation of distributed services in an Agile/DevOps environment.</p><p><b>His missions:</b></p><ul><li>Design, develop and maintain back-end microservices in Java / Spring Boot.</li><li>Implement and operate real-time messaging and streaming solutions via Kafka.</li><li>Develop and optimize MongoDB databases to manage large volumes of data.</li><li>Participate in technical and functional design phases.</li><li>Integrate quality best practices (tests, code reviews, CI/CD).</li><li>Contribute to the security and performance of applications.</li><li>Work in close collaboration with the front, DevOps and product teams.</li><li>Evolve in an Agile environment (Scrum/SAFe).</li></ul><p><strong>Desired Candidate Profile</strong></p><p><strong>Qualifications</strong></p><p><strong>Required skills:</strong></p><ul><li>5 years of experience in Java development minimum</li><li>Very good command of Java / Spring Boot.</li><li>Expertise in Kafka (streaming, messaging, high availability).</li><li>Experience in MongoDB (modeling, optimization, management of large volumes).</li><li>Solid knowledge of microservices and REST APIs integration.</li><li>Practice of CI/CD environments and Docker/Kubernetes.</li><li>Agile / Scrum Methodologies.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Rooms Team<br>• Champions the brand’s service vision for product and service delivery.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Monitors and promotes room rates, specials, and promotions at the residence.<br>Managing Profitability<br>• Analyzes service issues and identifies trends.<br>• Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews and audits expenses.<br>Managing Revenue Goals<br>• Monitors Rooms operations sales performance against budget.<br>• Reviews reports and financial statements to determine Rooms operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.<br>• Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Ensuring and Providing Exceptional Customer Service<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Coordinates and communicates event details both verbally and in writing to the customer and property operations.<br>• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.<br>• Responds to and handles guest problems and complaints.<br>• Uses personal judgment and expertise to enhance the customer experience.<br>• Stays available to solve problems and/or suggest alternatives to previous arrangements.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Ensures that employees understand expectations and parameters for Room duties.<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Identifies talents of direct reports and their teams, and assists with their growth and development plans.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Maroc Telecom</strong> operates within a corporate culture driven by <strong>innovation</strong>, where creativity, agility and the pursuit of new solutions are key drivers of development. This dynamic is complemented by a strong spirit of <strong>collaboration</strong>, encouraging teamwork, knowledge sharing and employee engagement. The company also values <strong>performance</strong> and achievement, while relying on structured practices that ensure efficiency and quality execution. This balance creates a stimulating, collaborative and continuously improving work environment. </p><br><br> <br> Job : <ul><li><strong>Operational Compliance Monitoring:</strong> Ensure the effective implementation of compliance by the relevant operational departments, based on the mapping developed by the monitoring/mapping unit, in close coordination with the contacts per department.</li><li><strong>Internal Procedures Governance:</strong> Ensure that internal procedures are systematically updated by their responsible units, with supporting evidence collected.</li><li><strong>Action Plan Monitoring:</strong> Ensure rigorous monitoring of compliance action plans and adherence to regulatory deadlines.</li><li><strong>Risk Management:</strong> Develop, manage, and continuously update the regulatory risk matrix.</li><li><strong>Reporting and Management:</strong> Prepare periodic reports (compliance status, risk map, key highlights, etc.) according to Group and management requirements.</li><li><strong>Awareness and Training:</strong> Conduct training sessions and seminars for the relevant departments to inform them about major regulatory topics, and raise awareness among operational teams about the importance of regulatory compliance, identified risks, and action plans to be implemented to eliminate any risk of non-compliance.</li></ul> <br> Required profile : <p><strong>Education:</strong> Higher education (Master's degree - Bac+5) in Risk Management, Audit, Compliance, Business Law, Telecommunications Law, or an engineering profile with a strong legal aptitude.<br><strong>Experience:</strong> 3 years or more of experience in auditing, internal control, risk management, or regulatory compliance, ideally in the telecommunications sector or in services with high regulatory requirements.</p><br><br><p><strong>Key Skills:</strong></p><br><br><ul><li>Mastery of risk management and compliance control methodologies.</li><li>Excellent interpersonal and pedagogical skills (training facilitation, change management).</li><li>Rigor, sense of evidence, auditability, and traceability.</li><li>Proactivity and critical analysis in evaluating regulatory vulnerability areas and optimizing internal control processes.</li><li>Perfect command of French and English (written and spoken).</li></ul><p><strong>Why Maroc Telecom?</strong></p><br><br><p>Maroc Telecom is evolving into a technology group, moving beyond the traditional telecommunications model to become a TechCo, at the heart of digital transformation in Morocco and Africa.</p><br><br><p>Present in Morocco and several French-speaking African countries, the Group connects millions of customers and businesses through mobile, fixed, internet services, and a growing portfolio of digital and technological solutions.</p><br><br><p><strong>Joining Maroc Telecom means:</strong></p><br><br><ul><li>Participating in an ambitious Tech transformation, beyond a classic telecom model.</li><li>Working with large and varied data volumes, covering multiple markets and uses.</li><li>Benefiting from continuous development, learning, and career advancement opportunities.</li><li>Actively contributing to building a group that redefines the role of technology and data in services and connectivity in Africa.</li></ul><p>If you are driven by curiosity, impact, and a desire to learn, Maroc Telecom offers you the opportunity to grow your career while participating in the construction of a transforming Tech group.</p><br><br><p><strong>What we offer</strong></p><br><br><ul><li>A dynamic and evolving work environment.</li><li>Competitive salary and benefits.</li><li>Opportunities for training, development, and internal mobility.</li><li>The possibility of working on high-impact projects within experienced teams.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Rooms department. Responsible for planning, developing, implementing and evaluating the quality of property’s rooms. Position works with direct reports to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment to the owner and company.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Leading Rooms Team<br>• Champions the brand’s service vision for product and service delivery.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Monitors and promotes room rates, specials, and promotions at the residence.<br>Managing Profitability<br>• Analyzes service issues and identifies trends.<br>• Works with Rooms team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>• Reviews and audits expenses.<br>Managing Revenue Goals<br>• Monitors Rooms operations sales performance against budget.<br>• Reviews reports and financial statements to determine Rooms operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy and rate, wages and controllable expenses.<br>• Compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Ensuring and Providing Exceptional Customer Service<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Delivers excellent customer service throughout the customer experience and encourages the same from other employees.<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Coordinates and communicates event details both verbally and in writing to the customer and property operations.<br>• Creates an atmosphere in all Rooms areas that meets or exceeds guest expectations.<br>• Responds to and handles guest problems and complaints.<br>• Uses personal judgment and expertise to enhance the customer experience.<br>• Stays available to solve problems and/or suggest alternatives to previous arrangements.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Works to continually improve customer service by integrating obtained feedback and personal judgment into action plans.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Ensures that employees understand expectations and parameters for Room duties.<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>Managing and Conducting Human Resources Activities<br>• Interviews and hires employees.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>• Identifies talents of direct reports and their teams, and assists with their growth and development plans.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. <br>Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.<br>Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.<br>In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>Supervises the daily operations of the Spa and ensures the smooth running of the department. Ensures the quality of services and compliance with the establishment's service standards. Welcomes clients and ensures their satisfaction throughout their Spa experience. Coordinates the daily activities of the team and ensures efficient organization of operations. Monitors compliance with care protocols, internal procedures, and LQA (Leading Quality Assurance) standards. Manages reservations and ensures optimal occupancy of treatment rooms and Spa facilities. Monitors cleanliness, hygiene, and presentation of treatment rooms, common areas, and Spa equipment. Manages customer complaints professionally and implements appropriate corrective actions. Ensures good information flow within the team and effective communication with the hotel's various departments. Participates in the training and integration of new employees.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma Bac+2 in Hotel Management, Management, Wellness or equivalent field.</p><p>3 to 5 years of professional experience, including at least 2 years in a similar role, ideally within a high-end hotel or an establishment of the same standing.</p><p>Technical Skills</p><ul><li>Good knowledge of Spa operations and luxury establishment quality standards.</li><li>Good command of reception, reservation, and customer relations techniques.</li><li>Ability to supervise daily operations and coordinate team activities.</li><li>Good knowledge of care protocols and wellness products.</li><li>Mastery of LQA (Leading Quality Assurance) standards with the ability to ensure their daily application.</li><li>Good knowledge of hygiene and safety standards and procedures applicable to wellness areas.</li></ul><p>Personal Qualities</p><ul><li>Excellent sense of service and strong customer orientation.</li><li>Excellent communication and coordination skills.</li><li>Organizational skills, rigor, and attention to detail.</li><li>Ability to supervise and support teams on a daily basis.</li><li>Responsiveness, autonomy, and ability to manage priorities.</li><li>Team spirit, sense of responsibility, and ability to solve problems professionally.</li></ul><p>Languages</p><ul><li>Excellent command of French and English, both spoken and written.</li><li>Proficiency in a third language is an asset.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p><strong>Fairmont Hotels &amp; Resorts</strong></p><br><p>Rejoignez une équipe dynamique et faites partie d’un réseau de 90 établissements d’exception, avec 34 nouvelles ouvertures en cours, répartis dans 30 pays à travers le monde.<br>Nos établissements s’étendent des plages d’Hawaï aux parcs nationaux préservés du Canada, du cœur de Londres aux déserts des Émirats Arabes Unis.</p><br><p><strong>Fairmont Royal Palm Marrakech</strong></p><br><p>C‘est sur un domaine d’exception, au cœur d’une oliveraie centenaire dominé par l’Atlas que se trouve le Fairmont Royal Palm Marrakech. À seulement vingt minutes de la vibrante « Ville Rouge », sur la route d’Amizmiz, le Fairmont Royal Palm Marrakech propose le meilleur : 134 clés réparties en suites et villas, trois restaurants, un Spa d'une superficie de 3500 m2 ainsi qu’un centre sportif avec une piscine de 2000 m2, un golf de 18 trous et un club enfant unique.</p><br><br>Description du poste<br><br><p>Relevant du chef de partie pâtisserie, les responsabilités et les fonctions essentielles du poste comprennent, sans s’y limiter :</p><br><ul><li>Offrir aux clients des services professionnels, attachants et prévenants tout en aidant les collègues&nbsp;;</li><li>Préparer et dresser tous les plats, qu’ils soient destinés à la carte ou au buffet, conformément aux recettes et aux normes de l’hôte&nbsp;;</li><li>Partager activement ses idées, ses opinions et ses suggestions lors des réunions préparatoires quotidiennes&nbsp;;</li><li>Assurer la rotation correcte des produits dans toutes les chambres froides afin de réduire le gaspillage&nbsp;;</li><li>Veiller à ce que les réquisitions de la salle d’entreposage soient exactes&nbsp;;</li><li>Connaître parfaitement tous les plats du menu, les plats du jour et les promotions&nbsp;;</li><li>Veiller à la propreté et à l’entretien de toutes les zones de travail, des ustensiles et des équipements&nbsp;;</li><li>Respecter les politiques, les procédures et les normes de service relatives aux cuisines&nbsp;;</li><li>Respecter toutes les politiques d’hygiène et de sécurité lors de la manipulation d’aliments et de boissons&nbsp;;</li><li>Autres tâches, telles qu’assignées.</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable dans le domaine culinaire&nbsp;;</li><li>Une attestation de compagnonnage ou un équivalent international est un atout&nbsp;;</li><li>Un diplôme ou un certificat dans une discipline culinaire est un atout&nbsp;;</li><li>Excellentes compétences interpersonnelles et&nbsp; compétences en&nbsp; résolution de problèmes&nbsp;;</li><li>Particulièrement responsable et fiable&nbsp;;</li><li>Capacité à travailler efficacement sous pression dans un environnement au rythme soutenu&nbsp;;</li><li>Capacité à travailler en équipe&nbsp;;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment.</li></ul><br>Informations supplémentaires<br><br><p><em><strong>Avantages collaborateurs</strong></em></p><br><p>Rejoignez nos équipes et bénéficiez d’un ensemble d’avantages exclusifs, incluant des surclassements offerts, des séjours prolongés, des tarifs préférentiels au sein des établissements <strong>Fairmont &amp; Raffles</strong>, ainsi que des réductions sur la restauration et le bien-être, sans oublier de nombreuses attentions pensées pour enrichir votre expérience.</p><br><p>Nous avons à cœur de prendre soin de nos collaborateurs et de valoriser leur engagement en leur offrant des avantages à la hauteur de leur investissement.</p><br><p><em><strong>Nos valeurs</strong></em></p><br><p><strong>Respect</strong><br>Nous valorisons les besoins, les idées et l’individualité de chacun.<br>Nous traitons toutes les personnes avec équité et dignité.</p><br><p><strong>Excellence</strong><br>Nous créons des liens authentiques et saisissons chaque occasion pour faire sentir à notre entourage qu’il est unique.</p><br><p><strong>Appartenance</strong><br>Nous célébrons nos différences, nous nous soutenons mutuellement et avançons toujours ensemble.</p><br><p><strong>Autonomisation</strong><br>Nous donnons à chacun la liberté de prendre des initiatives et d’anticiper les moments qui créent des expériences inoubliables.</p><br><p><strong>Intégrité</strong><br>Nous bâtissons la confiance à travers le respect mutuel et l’authenticité.</p><br><p><strong><em>Diversité &amp; Inclusion</em></strong></p><br><p>Fairmont s’engage à créer un environnement inclusif où la diversité des talents peut pleinement s’épanouir.<br>Nous accueillons avec enthousiasme des candidats issus de tous horizons.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>The Marketing &amp; Communication Director of the Es Saadi Marrakech Resort is responsible for defining and implementing a global strategy to strengthen the establishment's positioning in the luxury market, increase its notoriety, enhance its attractiveness, and effectively support commercial performance.</p><br><br><p>He/she ensures the consistency and harmonization of all marketing and communication actions, whether branding, online and offline marketing, communication, public relations and press, or partnerships, in order to guarantee a strong, consistent, and differentiating image for the Resort.</p><br><br><p>In close collaboration with other departments, he/she contributes to the strategic alignment of the product, encourages innovation, and ensures the relevance of the offer in response to the expectations of demanding clientele.</p><br><br><p>He/she leads, manages, and develops the marketing and communication team, instilling a dynamic of excellence, performance, and creativity to serve the growth ambitions of the Es Saadi Marrakech Resort.</p><br><br> <br> <br> Required profile : <p>Holder of a Bac +5 degree from a Business School / Communication and Marketing.</p><br><br><p>Minimum of 10 years of experience in Project Management, Management, development, and implementation of maintenance strategies for international companies.</p><br><br><p>Specialist in premium / luxury hospitality.</p><br><br><p>Proficiency in planning and project management tools such as: Trello, Asana, Monday.com.</p><br><br><p>Proficiency in campaign tracking and management tools: Google Analytics, Tableau, advanced Excel.</p><br><br><p>Understanding of digital tools specific to the hotel industry: PMS, CRM...etc.</p><br><br> <br><br> </div>

<p><b>Company and job description:</b></p><p>As part of our client's development, we are looking for a Sales Administration Officer.</p><p><br></p><p>The base position is in Casablanca.</p><p><br></p><p>As agreed, as part of strengthening the Sales Administration Department, I am submitting a request to open a position for a Sales Administration Officer , on a full-time permanent contract, reporting hierarchically to the Development &amp; Sales Director.</p><p>Context and purpose of the position:</p><p><br></p><p>The position aims to ensure the administrative, contractual and operational management of sales and tenders, from the receipt of commercial opportunities to invoicing, in order to secure revenue and guarantee the compliance of customer files.</p><p>Main tasks:</p><p><br></p><p>Administrative management of sales and updating of customer files in the ERP system</p><p>Tender management: analysis, file preparation, submission, and results monitoring</p><p>Administrative coordination between sales teams and internal departments (Engineering &amp; Methods, Factory, Accounting, After-Sales Service)</p><p>Invoicing and contract monitoring (progress, advance payments, balances, payment schedules)</p><p>Document management, compliance and dispute/claims follow-up</p><p>Reporting and support for sales administration dashboards and tenders</p><p>Profile :</p><p>Bachelor's degree (3-4 years of higher education) in management, business or administration</p><p>3 to 5 years minimum experience in a similar position, ideally in an industrial environment</p><p>Experience in managing tenders would be an asset</p><p>Essential proficiency in SAGE ERP</p><p>Proficient in Excel, meticulous, organized, able to meet deadlines, and possesses strong cross-functional communication skills.</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>