Master's Degree Holders Jobs in Morocco
1107 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In this role, your main responsibilities will be: - Joining the Infrastructure & DevSecOps team and providing Level 3 RunOps support on GCP Cloud environments. - Handling incidents, requests, and deployments via JIRA and Service Anywhere, in collaboration with the Level 1/Level 2 and Build teams. - Monitoring platforms (Kubernetes, GCP), managing alerts, diagnosing incidents, and remediating technical debt. - Contributing to infrastructure optimization, performance improvements, and technical documentation.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree: Master's degree in Computer Science</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: 3-5 years</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills GCP (Compute Engine, Cloud Storage, Cloud SQL, Kubernetes) DevSecOps / CI-CD (Jenkins, GitLab CI/CD) Infrastructure as Code Linux administration Monitoring & observability (Prometheus, Grafana, ELK, Datadog, Cloud Monitoring) JIRA / Service Anywhere Scripting: Bash, Python, Ansible Agile methods (Scrum)</font></font></li></ul><p></p></section>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Activities: Experience an extraordinary and unique adventure within a large industrial group, with the agility and autonomy of an SME. Contract type: Local; Permanent. Your role: The Customs and Transit Coordinator is responsible for managing and monitoring customs clearance and transit operations for both imported and exported goods. They play a central role in the smooth running of international trade, ensuring compliance with customs regulations and facilitating the transport of goods across borders. They act as a liaison between the various internal departments and external partners such as freight forwarders, customs, and carriers. As Customs and Transit Coordinator, your responsibilities will include*: Preparing and submitting the necessary documents for customs clearance (commercial invoices, certificates of origin, transport documents, etc.). Verification of the compliance of customs declarations with current regulations (goods coding, customs duties, VAT, etc.). Monitoring of customs clearance operations with customs services and freight forwarders. Coordination with carriers and freight forwarders to optimize international logistics flows. Management of disputes or incidents related to transport (delays, damage, losses). Interface with freight forwarders, carriers, and customs services. Negotiation of rates and conditions with logistics and transit providers. Monitoring and evaluation of provider performance (quality of service, adherence to deadlines). *Non-exhaustive list. Required skills and knowledge: Hold a Master's degree (Bac +5) in logistics, international transport, international trade, or customs law, with a minimum of 5 years' experience in the aeronautics sector. In-depth knowledge of national and international customs regulations. A good understanding of transport and import/export procedures is essential. Your interpersonal skills, curiosity, proactive approach, and innovative mindset will enable you to successfully carry out your responsibilities and thrive in this role. You will work in a dynamic and growing environment. You will benefit from the agility and flexibility of an SME combined with the stability and resources of an international group with 170 years of experience. You will benefit from a personalized onboarding program and regular training within a group offering rich and diverse career development opportunities. We are committed to an environmental and social (CSR) policy focusing on Biodiversity, Diversity & Inclusion, Parenthood, Ethics, and Skills Development. We aim for carbon neutrality by 2050 for all our activities. We invest 5% of our revenue,Every year for the past 20 years, TotalEnergies has been committed to innovation for sustainable development. Additional Information: TotalEnergies values diversity, promotes individual growth, and offers equal opportunity careers.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Candidates should hold a Master's degree (Bac +5) in logistics, international transport, international trade, or customs law, with at least 5 years of experience in the aerospace sector. A thorough knowledge of national and international customs regulations is essential, as is a good understanding of transport and import/export procedures. Your interpersonal skills, curiosity, proactive approach, and innovative mindset will enable you to successfully fulfill your responsibilities and thrive in this role.</font></font></p>
<p><span style="font-size: 11px;"><b>Job responsibilities:</b></span></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gather input data, organize, and produce hypothesis notes for piping calculations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Model piping networks using specialized software (Pipestress, Caesar II, Editpipe).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perform flexibility and support calculations for lines.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Conduct static, dynamic, modal, and seismic analyses.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify stresses in piping according to applicable codes (EN 13480, ASME, CODETI, RCC-M).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Verify forces transmitted to equipment, valves, flanges, and supports.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define or optimize support solutions and necessary design modifications.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Draft calculation notes, methodological notes, and technical reports.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in technical meetings with the piping team, general installation, civil engineering, and clients.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure follow-up of piping calculation production in compliance with TCD (Technical, Cost, Deadline) requirements.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Graduated from an engineering school or hold a Master's degree in mechanical engineering, structural analysis, or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in using mechanical calculation software and conducting studies.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of structural mechanics and strength of materials.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in steel piping flexibility calculations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in piping, support, or structure calculations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical rigor, autonomy, and writing skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical English required.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Steel piping flexibility calculations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support, anchor, and secondary structure calculations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of design codes EN 13480, ASME B31.3, CODETI.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Modal, spectral, and seismic analysis.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reading of isometrics, P&IDs, and 3D models.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in software like Pipestress/Caesar II/Editpipe.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of 3D design tools such as PDMS/E3D/Navisworks/AutoCAD 2D/3D or equivalent.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A few reasons to join us:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of work life: Possibility of remote work in Morocco and internationally, and autonomy in organizing your daily life, hybrid missions according to your preferences.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous learning: Access to dedicated training and certifications for your technology, personalized support, and structured integration program.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Varied and high-impact projects: Work with major clients in diverse sectors with stimulating business and technological challenges.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our commitments and priorities:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Capgemini Group promotes an inclusive culture in a multicultural and disability-friendly environment. By joining us, you become part of a collective that values diversity, develops the potential of its talents, engages in solidarity initiatives with its partners, and is committed to reducing its environmental impact across all its sites and with its clients.</font></font></li><li><br></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Graduate of an engineering school or with a Master's degree in mechanical engineering, structural analysis or equivalent qualification</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in using mechanical calculation software and in conducting studies</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of structural mechanics and strength of materials</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of steel pipe flexibility calculations</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in piping, support or structural calculations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical rigor, autonomy and writing skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical English required</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Calculating the flexibility of steel pipes</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Calculations for support structures, anchorages and secondary structures</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of design codes EN 13480, ASME B31.3, CODETI.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Modal, spectral and seismic analysis.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reading isometrics, P&IDs and 3D models</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in software such as Pipestress / Caesar II / Editpipe</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of 3D design tools such as PDMS/E3D/Navisworks/AutoCAD 2D/3D or equivalent</font></font></li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the handling of non-conformities (HR and FM) and conduct root cause analyses using 8D, 5 Whys, and Ishikawa methodologies. Define, deploy, and monitor corrective and preventive actions to ensure continuous process improvement. Ensure the processing and follow-up of customer feedback in accordance with established quality processes. Serve as the quality interface with customers regarding complaints and quality incident management. Contribute to the technical expertise of HR and FM.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Quality, Industrial Engineering, Mechanical Engineering, or equivalent field). Prior experience in an industrial environment is a plus. Knowledge of quality tools and problem-solving methodologies (5 Whys, Ishikawa diagram, 8D). Ability to work in a team and collaborate with different departments. Motivation to learn and grow in a demanding environment focused on continuous improvement.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience an extraordinary and unique adventure within a large industrial group, combined with the agility and autonomy of an SME. Contract type: Local; Permanent. Your role: The Supply Chain Coordinator is responsible for managing the company's serial supplies and conducting regular follow-up with suppliers. They are also responsible for inventory management.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Candidates should hold a Master's degree (Bac +5) in Supply Chain, Logistics, Industrial Management, or a related field, with at least 6 years of experience in the aerospace sector. Knowledge of planning processes (MRP II, S&OP/MPS) and APICS certification are a plus. A good understanding of Lean Manufacturing, flow management, and Incoterms is also required. Your interpersonal skills, curiosity, proactive approach, and innovative mindset will enable you to successfully fulfill your responsibilities and thrive in this role.</font></font></p>
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Job : <p>As part of strengthening its teams, our client is recruiting a Treasury Officer on a temporary contract for a position based in Bouskoura.</p><br><br><p>Your tasks:<br>Manage and optimize cash flows and payment methods.<br>Ensure the reliability of treasury forecasts and monitor financing needs.<br>Implement tools to control and improve treasury processes.<br>Manage relationships with banking partners.<br>Participate in Cash Management strategy and the optimization of foreign exchange risk.<br>Contribute to automation projects and the improvement of treasury processes.</p><br><br> <br> Required profile : <p>Profile sought:<br>Bachelor's degree or Master's degree (Bac+4/5) in Finance, Accounting, Management, or equivalent.<br>At least 3 years of experience in treasury or Cash Management.<br>Proficiency in SAP and office tools.<br>Good level of French and English.<br>Rigor, autonomy, analytical and organizational skills.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <div> <u> <b>Mission</b> </u>
</div> <div> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Reporting to a customer service production department, the Business Analyst will be responsible for:</font></font></p> <p> <br> <u> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The implementation of internal reporting:</font></font></strong> </u> </p> <p> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Consolidate and control production data; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Design and implement dashboards for activity management; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Produce reports as requested by management; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Assist in Business Review and Kikoff meetings; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Analyze results; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Analyze the evolution of gross and net profits and revenue of projects in charge; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Analyze different performance indicators; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Be proactive in suggesting improvements to production.</font></font></p> </div> </div> <div> <div> <u> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search Profile</font></font></b> </u>
</div> <div> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in BI (Business Intelligence) engineering or similar.</font></font></p> <p> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Good mastery of technologies:</font></font></p> <p>SQL (technologie MS SSIS/SSAS) ;</p> <p>MYSQL ;</p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Database management.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Analytical mind;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Sense of organization;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Autonomy;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Excellent mastery of Excel;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ability to detect anomalies;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Attention to detail and observation;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Ability to optimize existing dashboards and propose new reports;</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> He was persistent.</font></font></p> </div> </div> </div></div></section>
<p><strong>Job Description</strong></p><p>MANAGEMENT OF THE CLIENT RETURN FLOW: - Update service notices, create and launch service orders. - Coordinate with production managers to schedule service orders. - Coordinate with buyers to ensure the availability of spare parts. - Prepare quotes and communicate them to the sales department. - Ensure the availability of spare parts in the workshop by the warehouse. - Process subcontracting phases in the service order. - Reschedule service orders with the workshop. - Analyze consumption variances (parts and hours spent), and close service orders. - Enter the repair valuation in the orders. - Lead daily 0H processing meetings with the product team. - Lead 0H progress meetings with the program and sales departments. - Manage client priorities and urgent requests in coordination with the product team and relevant departments (HAP/CF/Shipping). - Update client return flow reports.</p><p><strong>Desired Candidate Profile</strong></p><p>Engineer or Master's degree in Supply Chain/Industrial. First experience is desirable.</p>
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Job : <p>Main Missions</p><br><br><ul><li>Define and deploy the company's omnichannel strategy.</li><li>Map and optimize customer journeys.</li><li>Ensure consistency of interactions across all channels.</li><li>Lead digital transformation projects related to customer experience.</li><li>Coordinate business, marketing, sales, and IT teams.</li><li>Use customer data to improve journeys and performance.</li><li>Develop levers for customer conversion, loyalty, and engagement.</li><li>Monitor performance and satisfaction indicators.</li></ul> <br> <br> Required profile : <p>Profile Sought</p><br><br><ul><li>Education: Master's degree (Engineering School, Business School, or University).</li><li>Experience: 7 to 10 years minimum in roles related to customer experience, digital, marketing, or transformation.</li><li>Experience in insurance, banking, or financial services is highly appreciated.</li></ul><p>Required Skills</p><br><br><p>Functional: Omnichannel, customer experience, CRM, digital marketing, project management, change management.</p><br><br><p>Technical: CRM (Salesforce, Dynamics, etc.), analytical tools, digital platforms, CX KPIs (NPS, CSAT, CES).</p><br><br><p>Soft Skills: Leadership, customer focus, communication, analytical thinking, innovation, and cross-functional collaboration</p><br><br> <br><br> </div>
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Job : <ul><li>Manage and oversee<strong> daily accounting operations</strong>, including<strong> general ledger, accounts payable, accounts receivable, and reconciliations</strong></li><li>Prepare <strong>monthly, quarterly, and annual financial closings</strong></li><li>Ensure accuracy and compliance of<strong> financial statements with applicable accounting standards (IFRS / International GAAP)</strong></li><li>Prepare <strong>financial reporting packages for management and group consolidation purposes</strong></li><li>Support <strong>internal and external audit processes</strong></li><li>Perform financial analysis, including <strong>variance analysis, cost analysis, and performance monitoring</strong></li><li>Analyze <strong>financial data and provide meaningful insights to support management decision- making</strong></li><li>Monitor accounting processes and identify opportunities for improvement and automation</li><li>Ensure <strong>strong internal controls and compliance with company procedures</strong></li><li>Work effectively with <strong>international subsidiaries and finance teams across different countries</strong></li><li>Support <strong>intercompany accounting activities and reconciliation processes</strong></li><li><strong>Ensure consistency of accounting practices across entities</strong></li><li>Contribute to finance transformation and <strong>optimization projects</strong></li><li>Ensure accurate use and optimization of <strong>ERP systems (SAP, Sage, or similar)</strong></li><li>Participate in<strong> ERP improvements, implementations, and process automation initiative</strong></li><li>Maintain data quality and support users on accounting systems</li></ul> <br> Required profile : <p>We are looking for a candidate that has :</p><br><br><ul><li>Master's degree (Bac +5) in<strong> Finance, Accounting, Audit, or equivalent qualification</strong></li><li><strong>5 to 10 years of experience</strong> in accounting, preferably within an <strong>international or multinational company</strong></li><li>The successful candidate will be responsible for m<strong>anaging accounting operations, ensuring compliance with international accounting standards</strong></li><li>Supporting <strong>financial reporting processes</strong>, and providing accurate financial analysis to support business decisions</li><li>Strong<strong> technical accounting skills, experience working with multinational organizations, excellent analytical capabilities, and the ability to work efficiently in a multicultural environment</strong></li><li>Strong knowledge of<strong> IFRS and International GAAP standards</strong></li><li>Strong experience in <strong>financial closing, reporting, and accounting analysis</strong></li><li>Excellent analytical and problem-solving skills</li><li>Advanced proficiency in <strong>Excel and financial reporting tools</strong></li><li>Experience with<strong> ERP systems such as SAP, SAP Business One, Sage, or similar solutions</strong></li><li><strong>Fluent in English and French (written and spoken)</strong></li></ul><p><u><strong>Personal skills :</strong></u></p><br><br><ul><li>Strong <strong>attention to detail and accuracy</strong></li><li>Ability to work <strong>independently and manage priorities</strong></li><li>Excellent communication skills with <strong>stakeholders at different levels</strong></li><li>Ability to work in a <strong>multicultural and international environment</strong></li><li>Proactive mindset with strong ownership and commitment to continuous improvement</li><li>Knowledge of <strong>German or Spanish would be considered an advantage</strong></li></ul><br><p><strong>ONLY ENGLISH ENGLISH CVs WILL BE ACCEPTED</strong></p><br><br> <br><br> </div>
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Company culture : <p><strong>Capgemini</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong <strong>organizational dimension</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a <strong>competitive component</strong> focused on performance and customer satisfaction, while a more moderate <strong>innovation dimension</strong> supports the continuous evolution of services and expertise.
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<br> Job : <p>Join a dynamic company in the <strong>IT</strong> sector as a <strong>Tech Lead Java/Angular and Kafka</strong>. The position is based in <strong>Rabat</strong>, at the heart of a booming technological ecosystem. You will have the opportunity to lead innovative projects and actively contribute to our growth.</p><br><br><p>Your role will be crucial in defining and implementing technical architectures, mentoring development teams, and ensuring the quality and performance of the solutions developed. You will be a key player in the technical success of our projects, ensuring technological coherence and the adoption of best practices.</p><br><br><p>Your responsibilities will include:</p><br><br><ul><li>Technical design of applications and data flows.</li><li>Development of efficient and robust Java components.</li><li>Implementation and optimization of data pipelines with Kafka.</li><li>Technical leadership of front-end developments with Angular.</li><li>Monitoring code quality and implementing good development practices.</li><li>Supervising and providing technical support to developers.</li><li>Technological watch to propose continuous improvements.</li></ul> <br> Required profile : <p>To excel in this role, a <strong>Master's degree (Bac +5) or higher</strong> is required, ideally in a higher education program focused on <strong>IT</strong> or <strong>Electronics</strong>.</p><br><br><p>Solid experience of <strong>8 to 10 years</strong> in similar roles is expected, with demonstrated expertise in Java, Angular, and Kafka technologies.</p><br><br><p>Essential skills for this position include:</p><br><br><ul><li>In-depth mastery of Java and its ecosystem.</li><li>Excellent knowledge of Angular and modern front-end frameworks.</li><li>Solid understanding of Kafka architecture and its use for real-time data stream processing.</li><li>Proven experience as a Tech Lead, with leadership and communication skills.</li><li>Ability to design scalable and high-performance software architectures.</li><li>Proficiency in Agile methodologies.</li><li>A strong aptitude for solving complex problems and finding innovative solutions.</li></ul><p>If this challenge motivates you and your profile matches our expectations, apply without delay using the button "Send my CV to the recruiter" below.</p><br><br> <br><br> </div>
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<span></span><p><b>Join Yazaki. Connect to the future. </b></p><br> <p><b>Country</b>: Morocco (MA) <br>
<b>City</b>: Tangier<br>
<b>Worksite / Location</b>: Tanger Plant </p><br> <p><b>Job Function</b>: EDS_Manufacturing (PP/IE) <br>
<b>Job Discipline</b>: <br>
<b>Job Family</b>: Production Preparation/Industrial Engineering (PL)</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a IE/PP Specialist L1 in our plant in [[location]].</p><br>
Qualifications
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<li>Master's degree in <strong>Industrial Engineering</strong>, Manufacturing Engineering, Supply Chain Management, or a related field.</li>
<li>Knowledge of production planning, capacity planning, and manufacturing processes.</li>
<li>Understanding of lean manufacturing and continuous improvement principles.</li>
<li>Strong analytical and problem-solving skills.</li>
<li>Good communication and teamwork abilities.</li>
<li>Ability to work in a fast-paced manufacturing environment. Key Responsibilities:
</li>
<li>Ensure a Line balancing activities in the serial projects.</li>
<li>Production concept development in the new projects</li>
<li>Ensure the industrialization of technical changes in terms of documentation and specification.</li>
<li>Define the investment requirement and validate the need for P3 equipment and P3 capacity.</li>
<li>Ensure the start-up of new projects and New model years.</li>
<li>Ensure good plant communication with PTC and CSC.</li>
</ul><p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job. </p><br>
</div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The role supports coordination between the Purchasing function and platform teams (engineering / manufacturing / supply chain) for the development and serial production of vehicles. This includes responsibility of a dedicated perimeter, supporting the purchasing team during supplier selection, managing suppliers, coordinating multidisciplinary teams during project development, carrying out supplier relationships, and ensuring appropriate actions to guarantee observance of contracts.</p><br><br><p><strong>ACTIVITY DESCRIPTION</strong></p><br><br><p>Supplier kick-off after supplier award is confirmed</p><br><br><p>Negotiate potential volume increases during development</p><br><br><p>Control and negotiate the impact of changes during development, with a focus on economic negotiations and timing</p><br><br><p>Final Start of Production price release, including project changes notices</p><br><br><p>Detect troubled suppliers and potential shortages then follow up with stakeholders to support escalation</p><br><br><p>Support Supplier Quality teams to meet capacity and quality convergence targets</p><br><br><p>Lead summary meetings with suppliers and key internal stakeholders</p><br><br><p>Work with cross functional specialty teams to manage negotiations</p><br><br><p><strong>MAIN DELIVERABLES</strong></p><br><br><p>Achieve Total Production Cost Targets</p><br><br><p>Negotiate Quality Cost technical performance terms and Engineering Changes</p><br><br><p>Guarantee the Supplier Tool Kick off</p><br><br><p>Open or obtain the orders at the right time</p><br><br><p>Achieve the Final Price targets according to the project needs</p><br><br><p>Monitor prices and supplier's capacities during development phase</p><br><br> <br> Required profile : <ul><li>Master's degree (Bac+5) with a specialization in Procurement / Logistics</li><li>Minimum 3 years of experience in procurement</li><li>Proven experience in purchasing and supplier negotiation</li><li>Proficiency in Microsoft Office tools (Excel, Word, PowerPoint, etc.)</li><li>Strong report writing skills with the ability to synthesize information</li><li>Proactive mindset with the ability to take initiative</li><li>Responsive with a professional attitude</li><li>Good knowledge of negotiation techniques</li><li>Professional working proficiency in French (B2-C1) and English (B2-C1)</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The main tasks will be:</p><br><br><p><strong>1. Develop the architecture of a project area (TA):</strong></p><br><br><p>- Ensure the robustness of the DE and its work areas (CAD) and perform benchmarking</p><br><br><p>- Synthesize service data (BVH or SILH scope), feasibility, mandatory items, after-sales, assembly, style/product requests.</p><br><br><p>- Respect the priorities and deadlines agreed with business stakeholders (Architecture, zone referents...)</p><br><br><p>- Create digital definitions of parts and integrate them into the digital model.</p><br><br><p>- Guarantee the correct application of standard referential data and business rules.</p><br><br><p><strong>2- Lead architecture meetings (TA):</strong></p><br><br><p><strong>-</strong> Present the studies carried out and be proactive on identified challenges</p><br><br><p>- Lead meetings for their zone (Agenda, Minutes, and action tracking)</p><br><br><p><strong>3- Ensure architecture deliverables with contributing departments (TA):</strong></p><br><br><p><strong>-</strong> Formalize studies by distributing a summary document (Minutes of validation of decisions made...)</p><br><br><p><strong>4- Produce a silhouette deliverable (TA):</strong></p><br><br><p>At each milestone:</p><br><br><p>- Create style briefs for their zone (technical specifications for assigning constraints to style departments)</p><br><br><p>- Provide regulatory deliverables</p><br><br><p>- Analyze critical interfaces in collaboration with the layout teams.</p><br><br><p>- Ensure the S/T/P convergence of their zone by analyzing styles and proposing ways to align constraints and style</p><br><br><p>- Contribute to the development of the handover document with the layout teams.</p><br><br><p><strong>5- Formalize lessons learned (RETEX) and studies with summary documents (TA):</strong></p><br><br><p>Formalize lessons learned and identify areas for improvement</p><br><br><p><strong>-</strong> Capitalize on generic constructions</p><br><br> <br> Required profile : <ul><li>Master's degree (Bac +5) in engineering</li><li>Knowledge of vehicles (Platform & Top Hat)</li><li>Proficiency in performance standards and architecture tools</li><li>CAD skills: CATIA (PLM)</li><li>Good communication and negotiation skills</li><li>Analytical and synthesis skills</li><li>Proficiency in English</li><li>3 to 5 years of professional experience</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The role supports coordination between the Purchasing function and platform teams (engineering / manufacturing / supply chain) for the development and serial production of vehicles. This includes responsibility of a dedicated perimeter, supporting the purchasing team during supplier selection, managing suppliers, coordinating multidisciplinary teams during project development, carrying out supplier relationships, and ensuring appropriate actions to guarantee observance of contracts.</p><br><br><p><strong>ACTIVITY DESCRIPTION</strong></p><br><br><ul><li>Supplier kick-off after supplier award is confirmed</li><li>Negotiate potential volume increases during development</li><li>Control and negotiate the impact of changes during development, with a focus on economic negotiations and timing</li><li>Final Start of Production price release, including project changes notices</li><li>Detect troubled suppliers and potential shortages then follow up with stakeholders to support escalation</li><li>Support Supplier Quality teams to meet capacity and quality convergence targets</li><li>Lead summary meetings with suppliers and key internal stakeholders</li><li>Wok with cross functional specialty teams to manage negotiations</li></ul><p><strong>MAIN DELIVERABLES</strong></p><br><br><ul><li>Achieve Total Production Cost Targets</li><li>Negotiate Quality Cost technical performance terms and Engineering Changes</li><li>Guarantee the Supplier Tool Kick off</li><li>Open or obtain the orders at the right time</li><li>Achieve the Final Price targets according to the project needs</li><li>Monitor prices and supplier's capacities during development phase</li></ul> <br> Required profile : <ul><li>Master's degree (Bac+5) with a specialization in <strong>Procurement / Logistics</strong></li><li>Minimum <strong>3 years of experience</strong> in procurement</li><li>Proven experience in <strong>purchasing and supplier negotiation</strong></li><li>Proficiency in <strong>Microsoft Office tools</strong> (Excel, Word, PowerPoint, etc.)</li><li>Strong <strong>report writing skills</strong> with the ability to synthesize information</li><li><strong>Proactive mindset</strong> with the ability to take initiative</li><li><strong>Responsive</strong> with a professional attitude</li><li>Good knowledge of <strong>negotiation techniques</strong></li><li>Professional working proficiency in <strong>French (B2-C1)</strong> and <strong>English (B2-C1)</strong></li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p><strong>Mission Details</strong></p><br><br><p>Within a team of data scientists and data engineers organized in Scrum Agile mode, the consultant will be involved in implementing analytical and predictive solutions for the Supply Chain.</p><br><br><p>The main responsibilities are:</p><br><br><ul><li>Structure, plan, and coordinate the team's work in collaboration with data scientists, the lead data scientist, data analysts, the Product Owner, business teams, and other technical teams.</li><li>Align the construction of analytical and technical solutions with business needs.</li><li>Advise, guide, and ensure the upskilling of the team's data engineers.</li><li>Be responsible for data science and software development methodologies (qualification of sub-projects, iterative developments, industrialization of solutions, maintainability, measurement, and performance monitoring).</li><li>Arbitrate technical discussions when necessary.</li><li>Ensure continuous technological watch to challenge the existing and propose innovative solutions.</li><li>Contribute directly to projects as a Data Scientist.</li></ul> <br> Required profile : <p>Master's degree (Bac+5) in Computer Science</p><br><br><p>More than <strong>7 years of proven experience</strong> in SQL / BigQuery, Python, GCP, Git, and DBT.</p><br><br><p>Experience in the retail or mass distribution sector is a plus.</p><br><br><p><u><strong>Required Skills</strong></u></p><br><br><p><strong><em>Technical:</em></strong></p><br><br><ul><li><em>SQL / BigQuery</em></li><li><em>Python</em></li><li><em>GCP (Google Cloud Platform)</em></li><li><em>Git</em></li><li><em>DBT</em></li><li><em>Machine Learning & Deep Learning</em></li><li><em>Forecasting and optimization under constraints</em></li><li><em>Industrialization of ML models in a cloud environment</em></li><li><em>Large-scale database manipulation</em></li></ul><p><strong><em>Methodologies & Organization:</em></strong></p><br><br><ul><li><em>Mastery of the complete Data Science project lifecycle</em></li><li><em>Agile Methods: Scrum, Sprint Planning, Backlog</em></li><li><em>Code quality, simplicity, and maintainability</em></li></ul><p><strong><em>Soft skills:</em></strong></p><br><br><ul><li><em>Excellent written and oral communication in French</em></li><li><em>Ability to simplify complex topics for non-technical audiences</em></li><li><em>Analytical mindset and continuous improvement</em></li><li><em>Ability to step back and make proposals</em></li><li><em>Adherence to deadlines and quality standards</em></li><li><em>Team spirit and cross-functional collaboration</em></li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>A passionate and innovative Artificial Intelligence expert, capable of designing and deploying advanced solutions while mastering the technical and ethical challenges of AI. The ideal candidate has in-depth expertise in developing, optimizing, and deploying AI models.</p><br><br><p><strong>Main Responsibilities:</strong></p><br><br><ul><li>Design, develop, and deploy AI solutions tailored to strategic and operational needs.</li><li>Identify and propose improvements to existing systems using AI.</li><li>Ensure the robustness and scalability of models through rigorous testing and validation.</li><li>Conduct in-depth studies on algorithmic bias and propose innovative solutions to reduce it.</li><li>Maintain technological watch and anticipate trends in the field of AI.</li><li>Document processes and support internal teams in adopting the developed solutions.</li></ul> <br> <br> Required profile : <p>A graduate with a Master's degree (Bac+5) in Computer Engineering</p><br><br><p><strong>Required Technical Skills:</strong></p><br><br><ul><li>Expertise in programming (Python mandatory; C or Java is a plus).</li><li>Proficiency in machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.</li><li>Experience with data management and processing tools (SQL, pandas, Spark).</li><li>Familiarity with cloud platforms (AWS, Google Cloud, Azure) for model deployment and management.</li><li>Strong knowledge of applied mathematics (statistics, linear algebra) and optimization.</li><li>Ability to implement MLOps pipelines for end-to-end management of AI projects.</li></ul><p><strong>Desired Personal Qualities:</strong></p><br><br><ul><li>Ability to solve complex problems and propose creative solutions.</li><li>Strong interest in innovation and continuous improvement.</li><li>Ability to work in a team while being autonomous in project management.</li><li>Excellent communication skills to explain technical concepts clearly.</li><li>Ethical awareness and commitment to responsible practices in AI.</li></ul><p><strong>Required Experience:</strong></p><br><br><ul><li>Minimum 9 years of experience in the AI field, including development and production deployment projects.</li><li>Proven success in optimizing and deploying large-scale AI solutions.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The passionate and innovative Artificial Intelligence Specialist will be able to design and deploy advanced solutions while mastering the technical and ethical challenges of AI. The ideal candidate will have in-depth expertise in developing, optimizing, and deploying AI models.</p><br><br><p><strong>Main responsibilities:</strong></p><br><br><ul><li>Design, develop, and deploy AI solutions adapted to strategic and operational needs.</li><li>Identify and propose improvements to existing systems using AI.</li><li>Ensure the robustness and scalability of models through rigorous testing and validation.</li><li>Conduct in-depth studies on algorithmic biases and propose innovative solutions to reduce them.</li><li>Ensure technological watch and anticipate trends in the field of AI.</li><li>Document processes and support internal teams in the adoption of developed solutions.</li></ul> <br> <br> Required profile : <p><u>Profile sought</u></p><br><br><p>- Master's degree (Bac+5) in engineering, AI, or software development</p><br><br><p><strong>Required experience:</strong></p><br><br><ul><li>Minimum 8 years of experience in the field of AI, including development and deployment projects.</li><li>Proven success in optimizing and deploying large-scale AI solutions.</li></ul><p><strong>Required technical skills:</strong></p><br><br><ul><li>Programming expertise (Python mandatory; C or Java is a plus).</li><li>Proficiency in machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.</li><li>Experience with data management and processing tools (SQL, pandas, Spark).</li><li>Familiarity with cloud platforms (AWS, Google Cloud, Azure) for model deployment and management.</li><li>Strong knowledge of applied mathematics (statistics, linear algebra) and optimization.</li><li>Ability to implement MLOps pipelines for end-to-end AI project management.</li></ul><p><strong>Personal qualities sought:</strong></p><br><br><ul><li>Ability to solve complex problems and propose creative solutions.</li><li>Strong interest in innovation and continuous improvement.</li><li>Ability to work in a team while being autonomous in project management.</li><li>Excellent communication skills to explain technical concepts in simple terms.</li><li>Ethical awareness and commitment to responsible practices in the field of AI.</li></ul><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
</p><br><br>
<br> Job : <p>The passionate and innovative Artificial Intelligence Specialist, capable of designing and deploying advanced solutions while mastering the technical and ethical challenges of AI. The ideal candidate has in-depth expertise in developing, optimizing, and deploying AI models.</p><br><br><p><strong>Main responsibilities:</strong></p><br><br><ul><li>Design, develop, and deploy AI solutions tailored to strategic and operational needs.</li><li>Identify and propose improvements to existing systems using AI.</li><li>Ensure the robustness and scalability of models through rigorous testing and validation.</li><li>Conduct in-depth studies on algorithmic bias and propose innovative solutions to reduce it.</li><li>Ensure technological watch and anticipate trends in the field of AI.</li><li>Document processes and support internal teams in adopting the developed solutions.</li></ul> <br> <br> Required profile : <p><u>Profile sought</u></p><br><br><p>- Master's degree (Bac+5) in engineering, AI, or software development</p><br><br><p><strong>Required experience:</strong></p><br><br><ul><li>Minimum 5 years of experience in the field of AI, including development and deployment projects.</li><li>Proven success in optimizing and deploying large-scale AI solutions</li></ul><p><strong>Required technical skills:</strong></p><br><br><ul><li>Programming expertise (Python mandatory; C or Java is a plus).</li><li>Mastery of machine learning frameworks such as TensorFlow, PyTorch, or Scikit-learn.</li><li>Experience with data management and processing tools (SQL, pandas, Spark).</li><li>Familiarity with cloud platforms (AWS, Google Cloud, Azure) for model deployment and management.</li><li>Solid knowledge of applied mathematics (statistics, linear algebra) and optimization.</li><li>Ability to implement MLOps pipelines for end-to-end management of AI projects.</li></ul><p><strong>Desired personal qualities:</strong></p><br><br><ul><li>Ability to solve complex problems and propose creative solutions.</li><li>Strong interest in innovation and continuous improvement.</li><li>Ability to work in a team while being autonomous in project management.</li><li>Excellent communication skills to simplify technical concepts.</li><li>Ethical awareness and commitment to responsible practices in AI.</li></ul><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results.
</p><br><br>
<br> Job : <p>Join our dynamic team in the <strong>Furniture / Decoration</strong> sector as an <strong>Intern at the Customer Relations Center</strong>. Based in <strong>Casablanca</strong>, you will have the opportunity to grow within a recognized company and actively contribute to customer satisfaction. </p><br><br><p>The main goal of this internship is to familiarize you with the standards of excellence of our customer service. It involves understanding and mastering communication techniques, problem-solving, and customer loyalty. You will be an essential link in the continuous improvement of our customers' experience, contributing to a positive and effective brand image.</p><br><br><p>Your days will be structured around various missions aimed at ensuring an optimal customer experience:</p><br><br><ul><li>Welcome and handle customer requests by phone, email, and chat.</li><li>Provide clear, precise, and personalized answers to inquiries.</li><li>Manage complaints professionally and with care, finding the best solutions.</li><li>Participate in improving customer relations procedures and tools.</li><li>Contribute to customer follow-up and loyalty.</li><li>Collaborate with other departments to ensure comprehensive customer support.</li></ul> <br> <br> Required profile : <p>To be eligible for this internship, you are currently pursuing a <strong>Master's degree (Bac +5)</strong>. A specialization in <strong>call center professions</strong> is a major asset for quickly understanding the job's challenges.</p><br><br><p>A first experience of <strong>1 year</strong> in a similar environment or in the furniture sector would be ideal. This experience has allowed you to develop an understanding of customer expectations and the requirements of a high-performing service.</p><br><br><p>We are looking for someone with excellent interpersonal skills and a strong listening ability. Your communication skills, organization, and rigor will be undeniable assets. You demonstrate proactivity and a real customer focus. Proficiency in standard computer tools and good written and oral expression in French are also expected.</p><br><br> <br><br> </div>