Muaqeb Jobs in Morocco
542 Jobs Found
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market.
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<br> Job : <p>Join a customer relations center specialized in the insurance sector as a <strong>French-speaking Roadside Assistance Officer</strong> in Casablanca.</p><br><br><p>In this role, you will assist French-speaking customers by providing them with quality assistance and solutions tailored to their needs. You will be a key player in customer relations, ensuring efficient, professional, and caring handling of each request.</p><br><br><p>Your mission will be to offer an optimal customer experience, represent the company's image professionally, and actively contribute to customer satisfaction and service performance.</p><br><br> <br> <br> Required profile : <ul><li>Training level of <strong>Bac+2 or higher</strong>, ideally in a field related to customer relations or call center jobs.</li><li>A first successful experience of <strong>1 to 5 years</strong> in a similar position is desired.</li><li>Excellent command of <strong>French, both spoken and written.</strong></li><li>Very good listening, communication, and customer relations skills.</li><li>Sense of organization, rigor, and ability to manage priorities.</li><li>Responsiveness, adaptability, and ability to handle various situations.</li><li>Proficiency in computer tools and applications commonly used in customer relations centers.</li></ul><p><strong>Previous experience in a call center is a real asset.</strong></p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p>
<strong>M-automotiv</strong> relies on a <strong>cooperation-driven culture</strong>, where trust, teamwork and employee well-being shape everyday work practices. The company promotes a close management approach focused on guidance, empowerment and strong human relationships. This collaborative foundation is supported by a <strong>strong competitive mindset</strong>, emphasizing performance and results. Innovation and organizational aspects, while more moderate, contribute to agility, structure and operational efficiency. </p><br><br>
<br> Job : <p> Ensure the implementation and adherence to M- Automotiv standards in all customer facilities at the branches.</p><br><br>
<p> As part of the customer satisfaction development policy within M- Automotiv, the Customer Experience Officer must implement the necessary actions to satisfy our customers within our showrooms and workshops.</p><br><br>
<p> • Analyze data collected from the perspective of customer expectations, satisfaction elements, and dissatisfaction related to lived or tested experiences.<br> • Analyze Mystery Shopping reports and implement recommendations in coordination with the Quality and Customer Experience Manager.<br> • Prepare audits: highlight best practices and verify the implementation of marketing and quality processes.<br> • Develop E-reputation by analyzing customer feedback and reviews made on the Internet, especially from customers on the services provided, their effectiveness, their quality, and provide feedback to the Quality and Customer Experience Manager.<br> • Define areas for improvement that can meet customer expectations and be fluid, simple, and effective to access regardless of the type of support (physical and digital).<br> • Analyze the monthly Pick up store performed and address shortcomings at the sites.<br> • Be proactive: by applying competitor benchmarks while respecting internal standards and procedures.<br> • Act on the presentation of our vehicles by ensuring an exhaustive, clean, and sober display of our models with a variety of vehicle colors; these choices should be made in coordination with sales managers.<br> • Ensure the presence of olfactory, sound, visual, and WiFi solutions in our showrooms.<br> • Coordinate with the marketing department: regarding the Point of Sale materials (PLV) to be implemented and the follow-up of marketing operations.<br> • Support new Customer Relations Officers (SR): in their integration: access requests, training on applications, and requests for work tools.<br> • Assist Customer Relations Officers (SR) on a daily basis: supervise their work, respond to their needs, and establish performance reports.<br> • Prepare presentations or follow-up reports: requested by the Quality and Customer Experience Manager.<br> </p><br><br> <br> Required profile : <p>
<strong>Education & Experience</strong></p><br><br>
<p> Minimum Bachelor's degree (Bac+4) in marketing, management, commerce, or customer relations.<br> 2 to 5 years of experience in a similar role (customer relations, quality, customer experience, in the automotive industry). </p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p> Join a major player in the <strong>Telecom</strong> sector as an <strong>Experienced HR Officer H/F</strong>. This is a unique opportunity to take a strategic position within a dynamic company where your HR expertise will be valued and actively contribute to its success.</p><br><br>
<p> Your main role will be to manage and implement the company's HR strategy, ensuring the development and well-being of employees. You will be a key player in achieving organizational goals through efficient and innovative human resource management.</p><br><br>
<p> On a daily basis, your tasks will be varied and stimulating:</p><br><br>
<ul>
<li> Develop and monitor recruitment processes to attract the best talent.</li>
<li> Manage employee relations, from onboarding to departure.</li>
<li> Design and deploy training plans adapted to the company's needs and employee aspirations.</li>
<li> Contribute to the development and monitoring of HR policies regarding compensation, benefits, and performance.</li>
<li> Participate in the management of social relations and ensure compliance with labor law.</li>
<li> Support managers in team management and skills development.</li>
</ul>
<br> <br> Required profile : <p> To excel in this role, a <strong>Master's degree (Bac +5 or higher)</strong> is required, ideally in <strong>Human Resources, Personnel, or Training</strong>.</p><br><br>
<p> Significant professional experience, ranging <strong>from 3 to 10 years</strong>, is essential. Successful experience in generalist or specialized HR roles will allow you to quickly find your footing.</p><br><br>
<p> Your strengths for success in this role include:</p><br><br>
<ul>
<li> A solid understanding of various aspects of human resource management.</li>
<li> Excellent communication and interpersonal skills.</li>
<li> Developed analytical and synthesis skills.</li>
<li> Good interpersonal skills and negotiation ability.</li>
<li> High autonomy and proven organizational skills.</li>
<li> Proficiency in HR tools and current regulations.</li>
</ul>
<p> If you see yourself in this description and aspire to a role with responsibilities in a growing sector, apply now!</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Laboratory and Diagnostic Officer provides basic technical support and assistance in laboratory systems strengthening and diagnostics under the STRIDES Morocco Activity. The position supports the day-to-day implementation of laboratory-related activities under the guidance of the Senior Laboratory and Diagnostic Officer, assists with the development of technical materials and reports, and contributes to workplan preparation and progress documentation. Working closely with the senior technical team, relevant government counterparts, and in-country partners, the Officer will support the delivery of laboratory and diagnostic interventions, monitor activity progress, and assist in building the capacity of the national laboratory system .</p><p>Accountabilities:</p><ul><li>Assists in providing technical support for the implementation of laboratory systems strengthening and diagnostic activities in alignment with Morocco's national health priorities and STRIDES Morocco workplan objectives.</li><li>Supports engagement with the Ministry of Health and relevant government counterparts by preparing documentation, logistics, and follow-up materials for technical meetings and activities.</li><li>Contributes to the development and dissemination of laboratory-related tools, guidelines, training materials, and standard operating procedures.</li><li>Monitors and maintains project protocols, instruments, data sets, manuals, training materials, and reports related to laboratory systems and diagnostics.</li><li>Conducts searches of published literature and technical resources on evolving issues in laboratory systems, diagnostics, and global health security.</li><li>Contributes to the development and sharing of lessons learned, knowledge products, innovations, and best practices related to laboratory strengthening in Morocco.</li><li>Works closely with the assigned technical team to ensure laboratory activities are implemented according to standard operating procedures and project quality standards.</li><li>Provides quality control and quality assurance support for laboratory-related technical outputs and deliverables.</li><li>Supports workplan preparation, finalization, and tracking of activity progress against approved timelines.</li><li>Participates in client and funder meetings and assists with the preparation of related reports and presentations.</li><li>Provides administrative and logistical support for technical training events, workshops, field visits, and other laboratory-related activities.</li><li>Supports preparation of quarterly and annual progress reports and other required project documentation.</li><li>Gathers information, data, and statistics needed to provide evidence for reports, presentations, and technical papers.</li><li>Assists with compiling technical content including reports, presentations, and manuscripts.</li><li>Participates in data review processes and supports the use of data for decision-making.</li><li>Performs other duties as assigned.</li></ul><p>Applied Knowledge & Skills:</p><ul><li>Basic working knowledge of laboratory systems, biosafety, and quality management principles relevant to public health programs.</li><li>Familiarity with Morocco's public health system and national laboratory landscape.</li><li>Basic understanding of diagnostic methods and laboratory quality standards (e.g., ISO 15189, SLIPTA) as they apply to national health systems.</li><li>Proficiency with database management software and online search tools required.</li><li>Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.</li><li>Articulate, professional, and able to communicate in a clear, positive manner with clients, government counterparts, and staff.</li><li>Excellent oral and written communication skills; professional proficiency in Arabic, French, and English required.</li><li>Excellent organizational and analytical skills.</li><li>Demonstrated proficiency with using Microsoft Office Suite required.</li><li>Ability to analyze and interpret data, identify errors, and prepare reports.</li><li>Ability to solve problems and implement corrective action as needed.</li></ul><p>Problem Solving & Impact:</p><ul><li>Works on problems of moderate scope that require analysis or interpretation of various factors.</li><li>Exercises judgment within defined procedures and practices to determine appropriate action.</li><li>Builds rapport with internal and external staff.</li><li>Decision may affect a work unit or area within a department.</li></ul><p>Supervision Given/Received:</p><ul><li>Has no supervisory responsibility.</li><li>Receives general instructions on routine work and detailed instructions on new assignments or projects.</li><li>Reports to the Senior Laboratory and Diagnostic Officer, STRIDES Morocco.</li></ul><p>Typical Physical Demands:</p><ul><li>Typical office environment.</li><li>Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard.</li><li>Ability to sit and stand for extended periods of time.</li><li>Ability to lift/move up to 5 lbs.</li></ul><p>Technology to be Used:</p><ul><li>Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment.</li></ul><p>Travel Requirements:</p><ul><li>10% - 25%</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Bachelor's degree or its international equivalent in Laboratory Sciences, Public Health, Biomedical Sciences, or a related field.</li><li>Typically requires 2+ years of relevant experience in laboratory systems, diagnostics, or a related technical area.</li><li>Prior work experience in a non-governmental organization (NGO), government agency, or private organization preferred.</li><li>Exposure to USAID- or U.S. Department of State-funded projects in Morocco or the MENA region is an advantage.</li><li>Professional proficiency in Arabic, French, and English; strong written and verbal communication skills in all three languages required.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Senior Laboratory and Diagnostic Officer provides technical leadership and guidance in laboratory systems strengthening and diagnostics under the STRIDES Morocco Activity. The position leads the day-to-day implementation of laboratory-related activities, ensures alignment with Morocco's national health priorities and donor requirements, and supports the development of technical deliverables and reports. Working closely with the Project Director, relevant government entities, and in-country partners, the Officer will drive the technical quality of laboratory and diagnostic interventions, oversee related workplan timelines and budgets, and contribute to building the capacity of the national laboratory system. The position may supervise junior technical staff and short-term consultants supporting laboratory activities. Accountabilities: Provides technical leadership in laboratory systems strengthening, diagnostics, and related public health areas in alignment with Morocco's national health priorities and global health security objectives. Engages with the Ministry of Health and relevant government entities to support the implementation of laboratory-related activities and ensure alignment with national standards and regulatory frameworks. Supports the development and implementation of laboratory policies, quality management standards, and improvement processes at the national and subnational levels. Maintains ongoing technical dialogue with in-country counterparts, implementing partners, and relevant stakeholders to advance STRIDES Morocco laboratory objectives. Contributes to the development of tools, guidelines, training materials, and standard operating procedures relevant to laboratory and diagnostic systems in Morocco. Works on problems of moderate to complex scope that require evaluation of variable factors and demonstrates good judgment in selecting methods and approaches for obtaining solutions. Leads the day-to-day technical implementation of laboratory activities and tracks delivery of outputs against the approved workplan. Identifies gaps in laboratory capacity and develops targeted, evidence-based strategies to address them. Provides ongoing technical mentorship, on-the-job support, and capacity building to national counterparts and subnational laboratory staff. Monitors and maintains project protocols, instruments, data sets, manuals, training materials, and reports related to laboratory systems and diagnostics. Develops or writes technical briefs, reports, and other materials to facilitate research, dissemination of best practices, and policy development. Conducts analysis of project implementation to identify areas for improvement and propose appropriate technical strategies and guidelines. Assists with implementing components of the technical portions of the project plan within given resource and financial constraints. Develops and monitors technical work plans and budgets in coordination with the project team. Prepares and delivers presentations on progress to the project team, HQ staff, and the U.S. Department of State as required. Contributes to the development and review of annual reports and workplans. Ensures technical deliverables are consistent with best practices in the field and meet client and funder contractual obligations. Identifies areas for improved efficiency or effectiveness within prescribed parameters and institutes enhancements to procedures Applied Knowledge & Skills: Strong technical knowledge of laboratory systems strengthening, biosafety, and quality management systems (e.g., ISO 15189, SLIPTA). Strong technical knowledge of diagnostic methods including molecular diagnostics and genomic sequencing. Familiarity with Morocco's public health system, national laboratory landscape, and the MENA regional health security context. Experience working with government counterparts and national health institutions in Morocco. Solid knowledge of standards for the technical area, operational processes and procedures, work, and task flow. Has the ability to manage projects, set realistic priorities, and plan for the successful implementation of activities. Strong interpersonal, written, and verbal communication skills; professional proficiency in Arabic, French, and English required. Relevant computer software skills including, at a minimum, the standard applications in MS Office. Problem Solving & Impact: Works on problems of moderate to complex scope that require review of various factors. Exercises good judgment with selecting methods and techniques to determine appropriate action. Decisions may cause delays and affect a work unit or area within a department. Identifies and raises issues to senior technical staff Networks with key internal and external personnel. Supervision Given/Received: May supervise junior technical staff and short-term consultants supporting laboratory activities. Serves as mentor to less experienced technical staff. Reports to the Project Director, STRIDES Morocco. Education: Master's degree or its international equivalent in Laboratory Sciences, Public Health, Biomedical Sciences, or a related field. Project Management (PM) Certification preferred. Experience: Typically requires 6+ years of relevant experience in laboratory systems strengthening, diagnostics, or a related technical area. Documented experience providing technical assistance and capacity building in laboratory systems or global health security. Experience on USAID- or U.S. Department of State-funded projects in Morocco or the MENA region strongly preferred. Prior work experience in a non-governmental organization (NGO), government agency, or private organization. Professional proficiency in Arabic, French, and English; strong written and verbal communication skills in all three languages required. Typical Physical Demands: Typical office environment. Ability to spend long hours looking at computer screen and doing repetitive work on a keyboard. Ability to sit and stand for extended periods of time. Ability to lift/move up to 5 lbs. Technology to be Used: Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment. Travel Requirements: 10% - 25% The expected hiring salary range for this role is MAD 300,000 - 500,000 for annual gross salary.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Master's degree or its international equivalent in Laboratory Sciences, Public Health, Biomedical Sciences, or a related field. Project Management (PM) Certification preferred.</p><p>Typically requires 6+ years of relevant experience in laboratory systems strengthening, diagnostics, or a related technical area. Documented experience providing technical assistance and capacity building in laboratory systems or global health security. Experience on USAID- or U.S. Department of State-funded projects in Morocco or the MENA region strongly preferred. Prior work experience in a non-governmental organization (NGO), government agency, or private organization.</p><p>Professional proficiency in Arabic, French, and English; strong written and verbal communication skills in all three languages required.</p><p></p></section>
<h2 class="h5">Job description</h2>
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<p><u><span>Job</span><span>Summary:</span></u></p><br><br><p><span><span>The Laboratory and Diagnostic Officer</span><span>provides</span><span>basic technical support and</span><span>assistance</span><span>in laboratory systems strengthening and diagnostics under the STRIDES Morocco Activity. The position supports the day-to-day implementation of laboratory-related activities under the guidance of the Senior Laboratory and Diagnostic Officer,</span><span>assists</span><span>with the development of technical materials and reports, and contributes to workplan preparation and progress documentation. Working closely with the senior technical team, relevant government counterparts, and in-country partners, the Officer will support the delivery of laboratory and diagnostic interventions,</span><span>monitor</span><span>activity progress, and</span><span>assist</span><span>in building the capacity of the national laboratory system</span></span><span><span>.</span></span></p><br><br><p><u><span>Accountabilities:</span></u></p><br><br><ul><li><p><span><span>Assists</span><span>in providing technical support for the implementation of laboratory systems strengthening and diagnostic activities in alignment with Morocco's national health priorities and STRIDES Morocco workplan objectives.</span></span></p><br></li></ul><br><ul><li><p><span><span>Supports engagement with the Ministry of Health and relevant government counterparts by preparing documentation,</span><span>logistics</span><span>, and follow-up materials for technical meetings and activities.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Contributes to the development and dissemination of laboratory-related tools, guidelines, training materials, and standard operating procedures.</span></span></p><br></li></ul><br><ul><li><p><span><span>Monitors and</span><span>maintains</span><span>project protocols, instruments, data sets, manuals, training materials, and reports related to laboratory systems and diagnostics.</span></span></p><br></li></ul><br><ul><li><p><span><span>Conducts searches</span><span>of</span><span>published literature and technical resources on evolving issues in laboratory systems, diagnostics, and global health security.</span></span></p><br></li></ul><br><ul><li><p><span><span>Contributes to the development and sharing of lessons learned, knowledge products, innovations, and best practices related to laboratory strengthening in Morocco.</span></span></p><br></li></ul><br><ul><li><p><span><span>Works closely with the assigned technical team to ensure laboratory activities are implemented according to standard operating procedures and project quality standards.</span></span></p><br></li></ul><br><ul><li><p><span><span>Provides quality control and quality assurance support for laboratory-related technical outputs and deliverables.</span></span></p><br></li></ul><br><ul><li><p><span><span>Supports workplan preparation, finalization, and</span><span>tracking of</span><span>activity progress against approved timelines.</span></span></p><br></li></ul><br><ul><li><p><span><span>Participates in client and funder meetings and</span><span>assists</span><span>with the preparation of related reports and presentations.</span></span></p><br></li></ul><br><ul><li><p><span><span>Provides administrative and logistical support for technical training events, workshops, field visits, and other laboratory-related activities.</span></span></p><br></li></ul><br><ul><li><p><span><span>Supports preparation of quarterly and annual progress reports and other required project documentation.</span></span></p><br></li></ul><br><ul><li><p><span><span>Gathers information, data, and statistics needed to provide evidence for reports, presentations, and technical papers.</span></span></p><br></li></ul><br><ul><li><p><span><span>Assists</span><span>with compiling technical content including reports, presentations, and manuscripts.</span></span></p><br></li></ul><br><ul><li><p><span><span>Participates in data review processes and supports the use of data for decision-making.</span></span></p><br></li></ul><br><ul><li><p><span><span>Performs other duties as assigned.</span></span></p><br></li></ul><br><p><u><span>Applied Knowledge & Skills:</span></u></p><br><br><ul><li><p><span><span>Basic working knowledge of laboratory systems, biosafety, and quality management principles relevant to public health programs.</span></span></p><br></li></ul><br><ul><li><p><span><span>Familiarity with Morocco's public health system and national laboratory landscape.</span></span></p><br></li></ul><br><ul><li><p><span><span>Basic understanding of diagnostic methods and laboratory quality standards (e.g., ISO 15189, SLIPTA) as they apply to national health systems.</span></span></p><br></li></ul><br><ul><li><p><span><span>Proficiency</span><span>with database management software and online search tools</span><span>required</span><span>.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Has sensitivity to cultural diversity and understanding of the political, contextual, and ethical issues in assigned areas.</span></span></p><br></li></ul><br><ul><li><p><span><span>Articulate, professional, and able to communicate in a clear, positive manner with clients, government counterparts, and staff.</span></span></p><br></li></ul><br><ul><li><p><span><span>Excellent oral and written communication skills; professional</span><span>proficiency</span><span>in Arabic, French, and English</span><span>required</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Excellent organizational and analytical skills.</span></span></p><br></li></ul><br><ul><li><p><span><span>Demonstrated</span><span>proficiency</span><span>with using Microsoft Office Suite</span><span>required</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to analyze and interpret data,</span><span>identify</span><span>errors, and prepare reports.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to solve problems and implement corrective action as needed.</span></span></p><br></li></ul><br><p><u><span>Problem Solving &</span><span>Impact:</span></u></p><br><br><ul><li><p><span><span>Works</span><span>on</span><span>problems</span><span>of</span><span>moderate</span><span>scope</span><span>that</span><span>require</span><span>analysis</span><span>or</span><span>interpretation</span><span>of</span><span>various</span><span>factors</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Exercises</span><span>judgment within defined procedures and practices to determine</span><span>appropriate</span><span>action</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Builds rapport with internal and external</span><span>staff.</span></span></p><br></li></ul><br><ul><li><p><span><span>Decision may affect a work unit or area within a</span><span>department.</span></span></p><br></li></ul><br><p><u><span>Supervision</span><span>Given/Received:</span></u></p><br><br><ul><li><p><span><span>Has no supervisory responsibility.</span></span></p><br></li></ul><br><ul><li><p><span><span>Receives general instructions on routine work and detailed instructions on new assignments or projects.</span></span></p><br></li></ul><br><ul><li><p><span><span>Reports to the Senior Laboratory and Diagnostic Officer, STRIDES Morocco.</span></span></p><br></li></ul><br><p><u><span>Education: **</span><span>**</span></u></p><br><br><ul><li><p><span><span>Bachelor's degree or</span><span>its international</span><span>equivalent in Laboratory Sciences, Public Health, Biomedical Sciences, or</span><span>a related</span><span>field.</span></span></p><br></li></ul><br><p><u><span>Experience: **</span><span>**</span></u></p><br><br><ul><li><p><span><span>Typically requires 2+ years of relevant experience in laboratory systems, diagnostics, or a related technical area.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Prior work experience in a non-governmental organization (NGO), government agency, or private organization preferred.</span></span></p><br></li></ul><br><ul><li><p><span><span>Exposure to USAID- or U.S. Department of State-funded projects in Morocco or the MENA region is an advantage.</span></span></p><br></li></ul><br><ul><li><p><span><span>Professional</span><span>proficiency</span><span>in Arabic, French, and English; strong written and verbal communication skills in all three languages</span><span>required</span><span>.</span></span></p><br></li></ul><br><p><u><span>Typical Physical</span><span>Demands:</span></u></p><br><br><ul><li><p><span><span>Typical office</span><span>environment.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability</span><span>to</span><span>spend</span><span>long</span><span>hours</span><span>looking</span><span>at</span><span>computer</span><span>screen</span><span>and</span><span>doing</span><span>repetitive</span><span>work</span><span>on</span><span>a</span><span>keyboard.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to sit and stand for extended periods of</span><span>time.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to lift/move up to 5</span><span>lbs.</span></span></p><br></li></ul><br><p><u><span>Technology to be</span><span>Used:</span></u></p><br><br><ul><li><p><span><span>Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint,</span><span>Skype/Zoom/Teams),</span><span>cell</span><span>phone/mobile</span><span>technology,</span><span>and</span><span>standard</span><span>office</span><span>equipment.</span></span></p><br></li></ul><br><p><u><span>Travel</span><span>Requirements:</span></u></p><br><br><ul><li><p><span><span>10% -</span><span>25%</span></span></p><br></li></ul><p><span>The expected hiring salary range for this role is MAD 160,000 - 220,000 for annual gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. </span></p><br><br><br><br><br><br><p><span>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</span></p><br><p><span>FHI 360 is an </span>equal opportunity and affirmative action employer<span>whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</span></p><br><p>Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p><br><p><span>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</span></p><br><p><b><span>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. </span><span>If you have questions or concerns about correspondence from us, please email <span>CareerCenterSupport@fhi360.org</span>.</span></b><br><span>FHI 360 fosters the strength and health of its workforce through a </span><span>competitive benefits package</span><span>, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself. </span></p><br><p><span>Please click </span>here<span> to continue searching FHI 360's Career Portal.</span><br> </p><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Job Summary: The Senior Health Information System Officer will lead the design, implementation, and management of monitoring, evaluation, and learning activities under the STRIDES Morocco Activity . The position is responsible for developing and overseeing the project's MEL framework, indicator tracking systems, and data quality assurance processes, ensuring that data is accurately collected, analyzed, and reported against agreed targets. The HIS Officer III will synthesize project data to inform adaptive management decisions and support evidence-based program adjustments. Working closely with the project team and donor, the position will lead the preparation of performance reports and contribute to workplan development and donor reporting requirements. The position will also lead the design and implementation of activities focusing on enhancing capacity in data collection, analysis and reporting for actionable disease prevention and response decision making in Morocco. The HIS Officer III provide mentorship and capacity building support to staff and in-country partners on HIS and MEL approaches. Accountabilities: Leads the design and rollout of the project's MEL framework, including the development and finalization of the Performance Monitoring Plan in coordination with the project team and donor. Provides technical direction and guidance to project staff on health information systems, data management, and MEL in line with project expected outcomes. Leads activities focused on strengthening multisectoral health data management systems for timely, reliable, and actionable surveillance and outbreak information, such as improving data review and analysis, improving accessibility and interoperability of human and animal health surveillance data, and improving effective use of infectious disease information systems at health facilities and laboratories Leads the design and implementation of baseline, midline, and endline assessments and evaluations as required under the project workplan. Develops and maintains a data quality assurance system, including standard operating procedures for data collection, entry, cleaning, and reporting. Synthesizes and analyzes project data to identify trends, inform adaptive management decisions, and support evidence-based program adjustments. Develops technical briefs, guidelines, and other materials to document best practices, findings, and recommendations. Leads the development and management of project indicator tracking systems, ensuring all indicators are accurately captured, updated, and reported against agreed targets. Oversees the development and maintenance of data collection tools, databases, and reporting templates to ensure consistency and accuracy across all project activities. Coordinates with technical staff to ensure MEL data informs workplan development, activity design, and adaptive management decisions. Prepares data visualizations and dashboards to communicate project progress to internal and external audiences. Leads the day-to-day implementation of HIS and MEL activities under the STRIDES Morocco workplan and tracks delivery of outputs against agreed timelines. Directly supervises the MEL Officer, providing technical guidance, support, and performance oversight, and reviews and validates data and reports before submission. Provides mentorship and capacity building to supervised staff and in-country partners on HIS and MEL approaches. Leads the preparation of quarterly and annual performance reports, ensuring accurate and timely submission of indicator data to the donor. Contributes to the development and review of annual workplans and all donor reporting requirements. Identifies and escalates technical issues to senior project staff as needed Applied Knowledge & Skills: In-depth knowledge of health information systems, data management, and MEL approaches in a public health context. Familiarity with Morocco's national health information systems and relevant government reporting frameworks. Strong analytical skills with the ability to interpret data, identify errors, and prepare clear reports. Proficiency in dashboard development, data management and analytic software e.g., MS Excel, MS Power BI, Tableau, SAS, SPSS, Stata. Excellent organizational and project management skills. Strong written and verbal communication skills in Arabic, French and English; professional proficiency in both languages is required. Ability to work collaboratively with diverse teams and government counterparts. Ability to solve problems and implement corrective action as needed. Technology to be Used: Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint, Skype/Zoom/Teams), cell phone/mobile technology, and standard office equipment. Travel Requirements: 10% - 25% The expected hiring salary range for this role is MAD 300,000 - 500,000 annually for gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. FHI 360 is an equal opportunity and affirmative action employer whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law. Our values and commitments to safeguarding: FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Master's Degree or its International Equivalent in Health Informatics, Public Health, Epidemiology, Statistics, Information Systems, or a Related Field. Project Management (PM) Certification preferred. Experience: Typically requires 6+ years of relevant experience in health information systems, monitoring and evaluation, data management, or a related technical area. Demonstrated experience designing and implementing MEL frameworks, indicator tracking systems, and data quality assurance processes in a public health or global health security context. Experience with health data collection, analysis, and reporting tools and platforms, including electronic health information systems. Prior work experience in a non-governmental organization (NGO), government agency, or private organization. Experience working on USG-funded programs preferred. Familiarity with Morocco's health information system landscape and national data reporting structures preferred. Professional proficiency in Arabic and French and E nglish is required.</p><p></p></section>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>ELOAN</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and the achievement of measurable objectives are key drivers. This dynamic is almost equally complemented by a <strong>collaborative culture</strong>, emphasizing people, trust and empowerment, supported by close and supportive management. A solid <strong>organizational dimension</strong> structures the overall environment, ensuring process rigor, reliability and operational efficiency. <strong>Innovation</strong>, however, plays a very limited role and remains marginal within the company’s overall culture.
</p><br><br>
<br> Job : <p> As part of strengthening our Human Resources function, we are recruiting an HR Administration Officer specialized in managing HR procedures and disciplinary follow-up, ensuring regulatory compliance and administrative rigor.</p><br><br>
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<u><strong>Main Missions</strong></u></p><br><br>
<p>
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<strong>1. Personnel Administration</strong></p><br><br>
<ul>
<li> Ensure complete administrative management of the employee lifecycle (hiring, mobility, departure).</li>
<li> Compile, update, and archive individual personnel files.</li>
<li> Prepare social declarations and ensure the compliance of administrative documents.</li>
<li> Draft employment contracts, amendments, and mandatory HR documents.</li>
<li> Monitor probationary periods, absences, leave, and administrative measures.</li>
</ul>
<p>
<strong>2. Disciplinary Procedures & HR Sanctions</strong></p><br><br>
<ul>
<li> Implement disciplinary procedures in accordance with Moroccan labor law.</li>
<li> Prepare summons, warnings, suspensions, and disciplinary decisions.</li>
<li> Ensure traceability and compliance of disciplinary files.</li>
<li> Advise managers on the application of HR procedures and the management of sensitive situations.</li>
<li> Participate in the prevention of social risks and the security of HR decisions.</li>
<li> Follow up on pre-litigation and litigation files in connection with legal counsel.</li>
</ul>
<p>
<strong>3. Compliance & Institutional Relations</strong></p><br><br>
<ul>
<li> Ensure compliance with labor law and internal procedures.</li>
<li> Oversee controls and recommendations from competent authorities.</li>
<li> Participate in the development and updating of internal HR procedures.</li>
</ul>
<br> <br> Required profile : <p>
<strong>Profile Sought</strong></p><br><br>
<ul>
<li> Education: Bachelor's to Master's degree in Human Resources Management, Labor Law, or equivalent.</li>
<li> Experience: Minimum 2 years in HR administration, with experience in disciplinary procedures.</li>
<li> Key Skills:</li>
<li> Mastery of Moroccan labor law and disciplinary procedures.</li>
<li> Excellent writing skills in French.</li>
<li> Administrative rigor and a strong sense of confidentiality.</li>
<li> Ability to manage sensitive situations professionally.</li>
<li> Good command of office tools and HR software.</li>
</ul>
<p>
<strong>Personal Qualities</strong></p><br><br>
<ul>
<li> Organizational skills and reliability.</li>
<li> Analytical skills and objectivity.</li>
<li> Professional diplomacy and firmness.</li>
<li> Good interpersonal skills and team spirit.</li>
</ul>
<p> If you are ready to take on this exciting challenge and your profile matches these requirements, apply now by using the button "Send my CV to the recruiter" below.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<p><u><span>Job Summary:</span></u></p><br><br><p><span><span>The</span><span>Senior</span><span>Health Information System Officer will lead the design, implementation, and management of monitoring, evaluation, and learning activities under the STRIDES</span><span>Morocco</span><span>Activity</span><span>.</span><span>The position</span><span>is</span><span>responsible for</span><span>developing and overseeing the project's MEL framework, indicator tracking systems, and data quality assurance processes, ensuring that data is accurately collected, analyzed, and reported against agreed targets. The HIS Officer III will synthesize project data to inform adaptive management decisions and support evidence-based program adjustments. Working closely with the project team and donor, the position will lead the preparation of performance reports and contribute to workplan development and donor reporting requirements.</span><span>The position will also lead the design and implementation of activities focusing on enhancing</span><span>capacity in data collection, analysis and reporting for actionable disease prevention and response decision making</span><span>in</span><span>Morocco</span><span>.</span><span>The HIS Officer III provide mentorship and capacity building support to staff and in-country partners on HIS and MEL approaches.</span></span></p><br><br><p><u><span>Accountabilities:</span></u></p><br><br><ul><li><p><span><span>Leads the design and rollout of the project's MEL framework, including the development and finalization of the Performance Monitoring Plan in coordination with the project team and donor. </span></span></p><br></li></ul><br><ul><li><p><span><span>Provides technical direction and guidance to project staff on health information systems, data management, and MEL in line with project expected outcomes. </span></span></p><br></li></ul><br><br><ul><li><p><span><span>Leads activities focused on s</span><span>trengthen</span><span>ing</span><span>multisectoral</span><span>health</span><span>data management systems</span><span>for timely, reliable, and actionable surveillance and outbreak information</span><span>, such as improving data review and analysis,</span><span>improving accessibility and</span><span>interoperability of human and animal health surveillance data</span><span>, and</span><span>improving</span><span>effective use of infectious disease information systems at health facilities and laboratories</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the design and implementation of baseline, midline, and endline assessments and evaluations as required under the project workplan. </span></span></p><br></li></ul><br><ul><li><p><span><span>Develops and</span><span>maintains</span><span>a data quality assurance system, including standard operating procedures for data collection, entry, cleaning, and reporting. </span></span></p><br></li></ul><br><ul><li><p><span><span>Synthesizes</span><span>and</span><span>analyzes</span><span>project data to</span><span>identify</span><span>trends, inform adaptive management decisions, and support evidence-based program adjustments. </span></span></p><br></li></ul><br><ul><li><p><span><span>Develops technical briefs, guidelines, and other materials to document best practices, findings, and recommendations.</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the development and management of project indicator tracking systems, ensuring all indicators are accurately captured, updated, and reported against agreed targets. </span></span></p><br></li></ul><br><ul><li><p><span><span>Oversees the development and maintenance of data collection tools, databases, and reporting templates to ensure consistency and accuracy across all project activities. </span></span></p><br></li></ul><br><ul><li><p><span><span>Coordinates with technical staff to ensure MEL data informs workplan development, activity design, and adaptive management decisions. </span></span></p><br></li></ul><br><ul><li><p><span><span>Prepares data visualizations and dashboards to communicate project progress to internal and external audiences.</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the day-to-day implementation of HIS and MEL activities under the STRIDES</span><span>Morocco</span><span>workplan and tracks delivery of outputs against agreed timelines. </span></span></p><br></li></ul><br><ul><li><p><span><span>Directly supervises the MEL Officer,</span><span>providing</span><span>technical guidance, support, and performance oversight, and reviews and</span><span>validates</span><span>data and reports before submission. </span></span></p><br></li></ul><br><ul><li><p><span><span> Provides mentorship and capacity building to supervised staff and in-country partners on HIS and MEL approaches. </span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the preparation of quarterly and annual performance reports, ensuring</span><span>accurate</span><span>and</span><span>timely</span><span>submission of indicator data to the donor. </span></span></p><br></li></ul><br><ul><li><p><span><span>Contributes to the development and review of annual workplans and all donor reporting requirements. </span></span></p><br></li></ul><br><ul><li><p><span><span>Identifies</span><span>and escalates technical issues to senior project staff as needed</span></span></p><br></li></ul><br><p><u><span>Applied Knowledge & Skills:</span></u></p><br><br><ul><li><p><span><span>In-depth knowledge of health information systems, data management, and MEL approaches in a public health context. </span></span></p><br></li></ul><br><ul><li><p><span><span>Familiarity with</span><span>Morocco</span><span>'s national health information systems and relevant government reporting frameworks. </span></span></p><br></li></ul><br><br><ul><li><p><span><span>Strong analytical skills with the ability to interpret data,</span><span>identify</span><span>errors, and prepare clear reports. </span></span></p><br></li></ul><br><ul><li><p><span><span>Proficiency</span><span>in dashboard development, data</span><span>management</span><span>and analytic software e.g., MS Excel, MS Power BI, Tableau, SAS, SPSS, Stata.</span></span></p><br></li></ul><br><ul><li><p><span><span> Excellent organizational and project management skills. </span></span></p><br></li></ul><br><ul><li><p><span><span> Strong written and verbal communication skills in Arabic</span><span>,</span><span>French</span><span>and English; professional</span><span>proficiency</span><span>in both languages is</span><span>required</span><span>. </span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to work collaboratively with diverse teams and government counterparts</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to solve problems and implement corrective action as</span><span>needed.</span></span></p><br></li></ul><br><p><u><span>Education:</span></u></p><br><br><ul><li><p><span><span>Master's Degree or</span><span>its International</span><span>Equivalent in Health Informatics, Public Health, Epidemiology, Statistics, Information Systems, or a Related Field.</span></span></p><br></li></ul><br><ul><li><p><span><span>Project Management (PM) Certification preferred.</span></span></p><br></li></ul><br><p><u><span>Experience:</span></u></p><br><br><ul><li><p><span><span>Typically requires 6+ years of relevant experience in health information systems,</span><span>monitoring</span><span>and evaluation, data management, or a related technical area.</span></span></p><br></li></ul><br><ul><li><p><span><span>Demonstrated experience designing and implementing MEL frameworks, indicator tracking systems, and data quality assurance processes in a public health or global health security context.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience with health data collection, analysis, and reporting tools and platforms, including electronic health information systems.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Prior work experience in a non-governmental organization (NGO), government agency, or private organization.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience working on USG-funded programs preferred.</span></span></p><br></li></ul><br><ul><li><p><span><span>Familiarity with Morocco's health information system landscape and national data reporting structures preferred.</span></span></p><br></li></ul><br><ul><li><p><span><span>Professional</span><span>proficiency</span><span>in</span><span>Arabic and French</span><span>and</span><span>E</span><span>nglis</span><span>h</span><span>is</span><span>required</span><span>.</span></span></p><br></li></ul><br><p><u><span>Technology to be</span><span>Used:</span></u></p><br><br><ul><li><p><span><span>Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint,</span><span>Skype/Zoom/Teams),</span><span>cell</span><span>phone/mobile</span><span>technology,</span><span>and</span><span>standard</span><span>office</span><span>equipment.</span></span></p><br></li></ul><br><p><u><span>Travel</span><span>Requirements:</span></u></p><br><br><ul><li><p><span><span>10% -</span><span>25%</span></span></p><br></li></ul><br><p><span>The expected hiring salary range for this role is MAD 300,000 - 500,000 annually for gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget. </span></p><br><br><br><p><span>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</span></p><br><p><span>FHI 360 is an </span>equal opportunity and affirmative action employer<span>whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</span></p><br><p>Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p><br><p><span>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</span></p><br><p><b><span>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment process. </span><span>If you have questions or concerns about correspondence from us, please email <span>CareerCenterSupport@fhi360.org</span>.</span></b><br><span>FHI 360 fosters the strength and health of its workforce through a </span><span>competitive benefits package</span><span>, professional development and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself. </span></p><br><p><span>Please click </span>here<span> to continue searching FHI 360's Career Portal.</span><br> </p><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>We are looking for an <b>HR Officer</b>.</p><br><br><p>Your main goal will be to actively contribute to human resources management, ensuring a positive and high-performing work environment. You will be a key player in implementing HR policies and developing talent.</p><br><br><p>Your main tasks will include:</p><br><br><ul><li>Participation in the recruitment process: posting offers, sourcing, pre-screening candidates.</li><li>Assistance in administrative personnel management: contracts, leave, personnel files.</li><li>Support in implementing training programs and skills development plans.</li><li>Contribution to internal communication and promotion of company culture.</li><li>Assistance in managing social relations and monitoring HR events.</li></ul> <br> <br> Required profile : <p>A degree at the <b>Bac +3</b> level (equivalent to a Bachelor's degree) is required for this position.</p><br><br><p>Initial professional experience, ideally <b>1 to 3 years</b>, in human resources is expected.</p><br><br><p>The skills and qualities expected for this role are:</p><br><br><ul><li>Good knowledge of different HR areas (recruitment, administration, etc.).</li><li>Good communication and interpersonal skills.</li><li>Ability to organize and manage multiple tasks simultaneously.</li><li>Strong autonomy and initiative.</li><li>Proficiency in standard office software.</li><li>Rigor and respect for confidentiality.</li></ul><p>If you are passionate about HR and your profile matches these expectations, don't wait to apply! Click the "Send my CV to the recruiter" button below to submit your application as soon as possible.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p>Situé au coeur de la capitale , le Sofitel Rabat Jardin des Roses est un établissement reconnu pour son excellence, son raffinement et son service personnalisé. Notre établissement propose une expérience gastronomique unique à travers ses restaurants, son service Banquets et ses évènements sur mesure</p><br><br>Description du poste<br><br><p>Véritable ambassadeur de l’hôtel, le Guest Relation Manager incarne l’art de l’accueil et veille à offrir à chaque client une expérience personnalisée, fluide et mémorable. Il anticipe les besoins, crée des attentions sur‑mesure et assure un suivi constant de la satisfaction tout au long du séjour. En coordination avec les équipes opérationnelles, il garantit une communication harmonieuse, gère les demandes spéciales, résout les situations sensibles avec élégance et contribue activement à la fidélisation de la clientèle. Doté d’un sens du service exceptionnel, il représente l’image de l’établissement, valorise ses standards et participe au rayonnement de l’hôtel auprès d’une clientèle exigeante et internationale.</p><br><br>Qualifications<br><br><ul><li><p>Expérience confirmée en relation client dans l’hôtellerie de luxe ou un environnement haut de gamme.</p><br></li><li><p>Excellente présentation, sens du service irréprochable et capacité à créer une expérience personnalisée pour chaque client.</p><br></li><li><p>Maîtrise parfaite du français et de l’anglais ; toute langue supplémentaire est un atout.</p><br></li><li><p>Aisance relationnelle, sens de l’écoute, diplomatie et capacité à gérer les situations sensibles avec calme et élégance.</p><br></li><li><p>Forte capacité d’organisation, autonomie, réactivité et aptitude à coordonner plusieurs services simultanément.</p><br></li><li><p>Maîtrise des outils informatiques et des logiciels hôteliers </p><br></li><li><p>Attitude positive, esprit d’équipe et sens aigu du détail pour garantir un service d’excellence.</p><br></li></ul> </div>
<h2 class="h5">Job description</h2>
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Job : <p>As part of our development, we are looking for a Transport Control & Billing Officer, specializing in maritime and air transport, to join our dynamic team.</p><br><br><ul><li>Manage and correct errors related to maritime and air transport operations.</li><li>Implement preventive actions to avoid recurring errors.</li><li>Ensure the entry and follow-up of multi-case invoices.</li><li>Check the conformity and consistency of supplier invoices.</li><li>Verify and control maritime and air transport operations to ensure a reliable and optimized process.</li></ul> <br> <br> Required profile : <ul><li>Training in logistics, transport, or a related field.</li><li>Good analytical skills and ability to handle errors.</li><li>Meticulousness, attention to detail, and reliability.</li><li>Autonomy and sense of responsibility.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>We are looking for an Administrative Management Officer who will be responsible for:</p><br><br><ul><li>Ensuring the sales price according to the price list and the validated price </li><li>Ensuring all documents are present before invoicing (Purchase order, sales contract, ID card, insurance delegation……) </li><li>Ensuring payment before invoicing, etc... </li><li>Managing certificates of conformity and customs clearance</li><li>Ensuring the control and signature of the registration file</li><li>Entering data into the system, sending and/or submitting registration files, within deadlines, to various registration centers or credit institutions, etc...</li></ul> <br> <br> Required profile : <p>Holder of a BAC+2 (equivalent to an Associate's degree) or higher in Economics/Management with 1 to 3 years of experience, ideally in a similar role</p><br><br> <br><br> </div>
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Job : <p> As part of strengthening the technical team, we are recruiting a Technical Asset Officer.</p><br><br>
<p>
<br> Responsibilities:</p><br><br>
<p> Ensure preventive, corrective, improvement, and proactive maintenance of assets.<br> Identify malfunctions and implement corrective actions in compliance with safety standards.<br> Manage external service providers and coordinate work with site teams.<br> Monitor the condition of assets through regular visits and formalize technical needs.<br> Manage internal and neighborhood complaints as well as technical expenses.<br> Ensure reporting, technician supervision, and acceptance of work.<br> </p><br><br> <br> Required profile : <p> Profile sought:</p><br><br>
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<br> Master's degree (Engineer or Master) in industrial engineering, maintenance, or equivalent.<br> 4 to 5 years of experience in industrial maintenance or a similar position.<br> Good command of multi-technical maintenance and project management.<br> Solid skills in diagnosing and resolving breakdowns.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p>We are looking for an Administrative Management Officer whose tasks will include:</p><br><br><ul><li>Ensure the sales price according to the price list and the validated price </li><li>Ensure all documents are present before invoicing (Purchase order, sales contract, National Identity Card, insurance delegation, etc.) </li><li>Ensure payment before invoicing, etc... </li><li>Handle the follow-up of certificates of conformity and customs clearance</li><li>Oversee the checking and signing of the registration file </li><li>Enter data into the system, send and/or submit registration files to the various registration centers or credit organizations within the deadlines, etc...</li></ul> <br> <br> Required profile : <p>Hold at least a BAC+2 degree (equivalent to an Associate's degree or 2-year college degree) in Economics/Management with 1 to 3 years of experience, ideally in a similar role.</p><br><br> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p><strong>As the Billing and Collections Officer, your mission will be to:</strong></p><br><br><br><ul><li>Establish and manage client invoicing in accordance with contracts</li><li>Track payments and handle client follow-ups (phone / email)</li><li>Update tracking spreadsheets and reports</li><li>Coordinate with the accounting department for unpaid item tracking</li><li>Manage and organize administrative documents (filing, archiving, correspondence)</li><li>Participate in improving internal administrative procedures</li></ul> <br> Required profile : <p>Profile sought:</p><br><br><ul><li>Minimum 3 years of experience in a similar role</li><li>Good command of office tools, especially Excel</li><li>Sense of organization, rigor, and autonomy</li><li>Good interpersonal and communication skills</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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Job : <p> Reporting to the IT Department, the main responsibilities of a change management officer are:<br> - Centralize all user feedback (by email or via the GLPI tool) in the monitoring files dedicated to each interface or module;<br> - Ensure the regular update, reliability, and traceability of these monitoring files;<br> - Identify users encountering difficulties and offer targeted support adapted to their needs;<br> - Detect recurring misunderstandings and functional blocks in order to analyze their causes;<br> - Propose corrective actions and improvement suggestions for interfaces in line with business needs;<br> - Draft periodic synthetic reports on user feedback, observed dysfunctions, and suggested improvements during change periods;<br> - Collaborate closely with development teams and IT stakeholders to ensure the follow-up, qualification, and prioritization of feedback;<br> - Ensure the availability, updating, and dissemination of user documentation (user guides, educational materials, and tutorial videos) after each IT evolution or change.<br> </p><br><br> <br> Required profile : <p> - Hold a minimum Bac+3 degree in computer science;<br> - Have at least one year of professional experience in a similar role.<br> </p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >As part of our business development, we are looking for a rigorous, organized Purchasing Officer with excellent negotiation skills. Reporting to the Purchasing Manager, you will be responsible for ensuring the company's supply under the best conditions of cost, quality, and delivery time.</font></font></p><p><font dir="auto" ><font dir="auto" >Main missions</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Identify purchasing needs in collaboration with the different departments.</font></font></li><li><font dir="auto" ><font dir="auto" >Research, select and evaluate suppliers.</font></font></li><li><font dir="auto" ><font dir="auto" >Launch the consultations and analyze the offers received.</font></font></li><li><font dir="auto" ><font dir="auto" >Negotiate prices, commercial conditions, delivery times and contractual terms.</font></font></li><li><font dir="auto" ><font dir="auto" >Create and track purchase orders.</font></font></li><li><font dir="auto" ><font dir="auto" >Monitor orders until delivery and ensure that suppliers meet their commitments.</font></font></li><li><font dir="auto" ><font dir="auto" >To handle disputes related to orders, deliveries or product quality.</font></font></li><li><font dir="auto" ><font dir="auto" >Set up the supplier database and monitor performance.</font></font></li><li><font dir="auto" ><font dir="auto" >Participate in the implementation of framework contracts and the referencing of new suppliers.</font></font></li><li><font dir="auto" ><font dir="auto" >Conduct market research on suppliers in order to identify new optimization opportunities.</font></font></li><li><font dir="auto" ><font dir="auto" >Monitor purchasing performance indicators (costs, delays, quality, service rate).</font></font></li><li><font dir="auto" ><font dir="auto" >Collaborating with the Finance, Logistics, Production and Quality teams to ensure optimal supply management.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure compliance with internal procedures and the company's purchasing policy.</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Search profile</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Bac+2 Bac+3 in Purchasing, Supply Chain, Commerce or Management.</font></font></li><li>Exp rience ; D butant</li><li><font dir="auto" ><font dir="auto" >My proficiency with office software (Excel, Word).</font></font></li><li><font dir="auto" ><font dir="auto" >Good analytical and prioritization skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent interpersonal skills and communication skills.</font></font></li><li><font dir="auto" ><font dir="auto" >Rigour, autonomy, responsiveness and team spirit.</font></font></li><li><font dir="auto" ><font dir="auto" >Fluency in French is essential; English is an asset.</font></font></li></ul><p></p></section>
<h2 class="h5">Job description</h2>
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<span> </span><p><span><span><span>Guest Relations Agent</span></span></span> <br><span><span>(<span>20276</span></span></span>)</p><br> <p><span>Au Mazagan, nous personnalisons chaque aspect du séjour de nos invités pour les ravir et leur faire vivre l'attrait de la magie marocaine. Mazagan Beach & Golf Resort est une destination magique, un lieu où la grandeur se joint à la générosité, avec un éventail étonnant d'activités et de divertissements pour toute la famille sur les côtes de l'Atlantique.</span></p><br>
<span>Dans le cadre du renforcement de nos équipes, nous recrutons un <strong>Chargé Clientèle </strong>Casino (H/F).</span><br> <p><span><strong>Missions :</strong></span></p><br> <ul>
<li><span>Accueillir et orienter les clients du Casino.</span></li>
<li><span>Répondre aux demandes et assurer leur satisfaction.</span></li>
<li><span>Traiter les réclamations et assurer leur suivi.</span></li>
<li><span>Coordonner avec les différents services pour garantir une expérience client de qualité.</span></li>
</ul> <p><span><strong>Profil :</strong></span></p><br> <ul>
<li>
<span>Une première expérience dans la relation client ou l’hôtellerie.</span><br>
</li>
<li><span>Excellent sens du service et de la communication.</span></li>
<li><span>Bonne maîtrise du français et de l’anglais.</span></li>
<li><span>Présentation soignée et aisance relationnelle.</span></li>
</ul> <p><span>Rejoignez une équipe authentique, créative, chaleureuse et professionnelle. Nous croyons au bonheur de nos invités, au-delà de tout ce qu'ils ont pu imaginer. Nous les épatons à chaque instant et créons des souvenirs qui dureront toute une vie. Vous serez au cœur de cette vision, qui consiste à innover en permanence pour offrir des expériences exceptionnelles et des souvenirs éternels. </span></p><br>
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<h2 class="h5">Job description</h2>
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Job : <ul><li>We are looking for an Administrative Officer who will be responsible for:</li><li>Ensuring the sales price according to the price list and the approved price<br>Ensuring all documents are present before invoicing (Purchase order, sales contract, CIN, insurance delegation...etc.)<br>Ensuring payment before invoicing, etc...<br>Managing the follow-up of conformity certificates and customs clearance<br>Ensuring the control and signature of the registration file<br>Entering data into the system, sending and/or submitting registration files, within deadlines, to the various registration centers or credit institutions, etc. </li></ul> <br> Required profile : <p>Holder of a BAC+2 (2-year higher education degree) or equivalent, preferably in Economics/Management, with 1 to 3 years of experience, ideally in a similar role.</p><br><br> <br><br> </div>