Operation Manager Jobs in Morocco

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze the client's explicit and implicit needs; define a response architecture in the form of tasks, work packages, or units of work; contribute to the monitoring and planning of project activities, costs, and associated risks; anticipate project deviations and share risk management with management; ensure the control and verification of deliverables' conformity; communicate with the client and the project team; review progress with the client; propose areas for improvement; compile technical documentation; and execute services in accordance with the contract, specified codes, and internal rules. - Inform the project manager or team leader and/or the technical coordinator of the progress of assigned tasks - Create, adapt, and develop tools and document case studies - Comply with quality rules and procedures</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">With an engineering background and technical knowledge (Mechanics &amp; Methods)</font></font></p>

<p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision</li><li>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow &amp; Develop Contribute Special Expertise</li></ul>

<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer &amp; Customer Commitment</li><li>Makes Good Decision</li><li>PEOPLE Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow &amp; Develop</li><li>Contribute Special Expertise</li></ul>

<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><strong>Desired Candidate Profile</strong></p><p>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</p><p>Three (0-3) in Medical Representative, Key Account Manager or Similar</p><p>One (1) preferably in Pharmaceuticals</p><p>MS Office - Working knowledge</p><p>CRM / Call Report - Working knowledge</p><p>Market Knowledge</p><p>Flexibility and tolerance for ambiguity</p><p>Technical /Professional skills</p><p>Consumer relevancy</p><p>Capacity for and resistance to stress</p><p>Industry knowledge</p><p>Problem solving</p><p>Active listening</p><p>Curiosity/learning agility</p><p>Information seeking</p><p>Informal communication skills</p><p>BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision</p><p>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</p><p>SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p>Promotion of Aspen products to healthcare professionals in a certain territory of the Moroccan Kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participating in local/international events.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Master's in Pharmacy or/and Scientific Background (Not Mandatory)</li><li>Three (0-3) years as Medical Representative, Key Account Manager or Similar</li><li>One (1) year - preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer &amp; Customer Commitment</li><li>Makes Good Decision</li><li>PEOPLE Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow &amp; Develop</li><li>Contribute Special Expertise</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>Fostering Consumer &amp; Customer Commitment</li><li>Making Good Decisions</li><li>Communicating Effectively</li><li>Dealing with ambiguity/Embracing change</li><li>Continuously Growing &amp; Developing</li><li>Contributing Special Expertise</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>POSITION SUMMARY<br>Update information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g., low package sales numbers). Assign lead calls or emails to Sales Executives based on line rotation. Create spreadsheets to organize information related to Sales and Marketing activities (e.g., mailing lists, tours). Enter, retrieve, reconcile, and verify information in software involved in the sales process. Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems. Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Encourage guests or callers to purchase or schedule preview package sales/tours and answer questions about property facilities/services.<br>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards; identify, recommend, develop, and implement new ways to increase organizational quality. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATIONS&nbsp;<br>Education: High school diploma or GED equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.&nbsp;<br>License or Certification: None&nbsp;<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the Management Controller Manager, your main responsibilities will be:</p><br><br><ul><li>Manage and supervise the management controller at the mining site and collaborate with the multidisciplinary team at the mining site and at the Casablanca headquarters.</li><li>Implement and improve financial and operational information procedures.</li><li>Manage the annual budget and quarterly forecast process.</li><li>Maintain and optimize the monthly activity report and the dashboards for mining and financial activities (monthly, quarterly, and annually).</li><li>Monitor variances between projected and achieved targets and propose corrective actions, if necessary.</li><li>Lead monthly cost meetings and establish a cost management culture.</li><li>Optimize risk management (inventory levels, internal controls, etc.)</li><li>Maintain the production inventory valuation model (cost price)</li><li>Participate in the validation of purchase requests and their accounting codifications.</li><li>Lead the authorization and monitoring process for capital projects.</li><li>Assist in the implementation and optimization of the GMOA Guide Ti.</li><li>Provide management with analyses to facilitate decision-making.</li></ul> <br> Required profile : <p>You have a Master's degree (Bac +5) from an engineering or business school or equivalent<br>Ideally, you have a certificate in IFRS mastery</p><br><br><p>Training in business intelligence tools (Power BI), Project management training (PMP), Financial modeling training (FMVA)</p><br><br><p>Professional experience: <strong>5 years in a similar position</strong>, preferably in the mining, industrial, and/or construction industry.<br>&nbsp;</p><br><br><p><strong>Knowledge:</strong></p><br><br><ul><li>Mastery of accounting and financial sciences and techniques</li><li>Mastery of Moroccan and international accounting standards (IFRS)</li><li>Mastery of budget management and forecasts</li><li>Mastery of cost price calculation techniques and methods</li><li>Mastery of techniques for analyzing variances between actual and projected results</li><li>Mastery of CAPEX project evaluation techniques</li></ul><p><strong>Skills:</strong></p><br><br><ul><li>Proficiency in Microsoft 365 tools: Excel, PPT, Word, Outlook, Teams...</li><li>Proficiency in management software such as Sage 300 and Guide TI</li><li>Reporting, Presentations.</li><li>Leading presentations and meetings</li><li>Communication in French, Arabic, English is a plus.</li></ul><p><strong>Personal Qualities:</strong></p><br><br><ul><li>Integrity and professional ethics</li><li>Synthesis and analytical skills</li><li>Being firm yet diplomatic</li><li>Ability to negotiate and argue effectively</li><li>High adaptability, open-mindedness, and flexibility</li><li>Professional curiosity and a liking for numbers</li><li>Resourceful, dynamic, autonomous, and results-oriented</li><li>Ability to work within a multidisciplinary and multicultural team</li><li>Recognized sense of planning and organization</li><li>Good interpersonal skills and ease of communication&nbsp;</li></ul> <br><br> </div>

<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><strong>Desired Candidate Profile</strong></p><p><u>EDUCATION QUALIFICATIONS AND EXPERIENCE:</u><br>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)<br>Three (0-3) in Medical Representative, Key Account Manager or Similar<br>One (1) preferably in Pharmaceuticals</p><p><u>TECHNICAL SKILLS:</u><br>MS Office - Working knowledge<br>CRM / Call Report - Working knowledge</p><p><u>KEY ATTRIBUTES:</u><br>Market Knowledge<br>Flexibility and tolerance for ambiguity<br>Technical /Professional skills<br>Consumer relevancy<br>Capacity for and resistance to stress<br>Industry knowledge<br>Problem solving<br>Active listening<br>Curiosity/learning agility<br>Information seeking<br>Informal communication skills</p><p><u>ASPEN COMPETENCIES:</u><br>BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision<br>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change<br>SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Develop sales of laboratory equipment and solutions to the agri-food and agricultural industries.<br>Manage, develop, and retain a portfolio of strategic clients.<br>Provide technical advice, prepare commercial offers, and follow up with clients.<br>Conduct competitive intelligence and regular reporting to management.</p><br><br> <br> <br> Required profile : <p>University degree (Bac+5), training in agricultural and food industries or equivalent field.<br>Minimum of 3 years of experience in selling animal feed laboratory equipment, or as a lab manager in the same sector.<br>Active client portfolio in the animal feed industry.<br>Excellent command of French and basic knowledge of English.<br>Ability to respond to tenders from various organizations in the sector.<br>Geographical mobility on a national level: prospecting and client proximity.<br>Results-oriented, excellent interpersonal skills, and a commercial drive.<br>Ready to take on the challenge? Apply now</p><br><br><p>qualite@professional-labo.com<br>&nbsp;</p><br><br> <br><br> </div>

<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><strong>Desired Candidate Profile</strong></p><p><u>EDUCATION QUALIFICATIONS AND EXPERIENCE:</u></p><p>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</p><p>Three (0-3) in Medical Representative, Key Account Manager or Similar</p><p>One (1) preferably in Pharmaceuticals</p><p><u>TECHNICAL SKILLS:</u></p><p>MS Office - Working knowledge</p><p>CRM / Call Report - Working knowledge</p><p><u>KEY ATTRIBUTES:</u></p><p>Market Knowledge</p><p>Flexibility and tolerance for ambiguity</p><p>Technical /Professional skills</p><p>Consumer relevancy</p><p>Capacity for and resistance to stress</p><p>Industry knowledge</p><p>Problem solving</p><p>Active listening</p><p>Curiosity/learning agility</p><p>Information seeking</p><p>Informal communication skills</p><p><u>ASPEN COMPETENCIES:</u></p><p>BUSINESS Foster Consumer &amp; Customer Commitment Makes Good Decision</p><p>PEOPLE Communicate Effectively Dealing with ambiguity/Embrace change</p><p>SELF Continuously Grow &amp; Develop Contribute Special Expertise</p>

<p>Reporting directly to the CPD General Manager, you will lead our integrated, end-to-end category and business development strategy across O+O channels in Morocco. Category &amp; GTM Strategy: Define the total beauty category roadmap and drive winning Go-To-Market plans. Retailer Collaboration: Build strategic, joint business partnerships with key retailers at a Top-to-Top level. Revenue Growth Management (RGM): Drive sustainable, profitable category growth. Merchandising Excellence: Elevate the in-store shopper experience and brand expression at the point of sale.</p><p><strong>Desired Candidate Profile</strong></p><p>We are looking for a highly experienced, strategic leader with an entrepreneurial mindset and a track record of driving commercial success. Category Vision &amp; Growth Management Engaging Selling &amp; Retailer Collaboration Data-Driven Decision Making Joint Business Plan Design Stakeholder Management (These core skills are aligned with the L'Or al Skills Library )</p>

<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><strong>Desired Candidate Profile</strong></p><p>EDUCATION QUALIFICATIONS AND EXPERIENCE:<br>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)<br>Three (0-3) in Medical Representative, Key Account Manager or Similar<br>One (1) preferably in Pharmaceuticals<br>TECHNICAL SKILLS:<br>MS Office - Working knowledge<br>CRM / Call Report - Working knowledge<br>KEY ATTRIBUTES:<br>Market Knowledge<br>Flexibility and tolerance for ambiguity<br>Technical /Professional skills<br>Consumer relevancy<br>Capacity for and resistance to stress<br>Industry knowledge<br>Problem solving<br>Active listening<br>Curiosity/learning agility<br>Information seeking<br>Informal communication skills<br>ASPEN COMPETENCIES:<br>BUSINESS<br>Foster Consumer &amp; Customer Commitment<br>Makes Good Decision<br>PEOPLE<br>Communicate Effectively<br>Dealing with ambiguity/ Embrace change<br>SELF<br>Continuously Grow &amp; Develop<br>Contribute Special Expertise</p>

<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATION QUALIFICATIONS AND EXPERIENCE:</h2><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li></ul><h2>TECHNICAL SKILLS:</h2><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><h2>KEY ATTRIBUTES:</h2><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><h2>ASPEN COMPETENCIES:</h2><h3>BUSINESS</h3><ul><li>Foster Consumer &amp; Customer Commitment</li><li>Makes Good Decision</li></ul><h3>PEOPLE</h3><ul><li>Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li></ul><h3>SELF</h3><ul><li>Continuously Grow &amp; Develop</li><li>Contribute Special Expertise</li></ul>

<p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p><p><strong>Desired Candidate Profile</strong></p><h2>EDUCATION QUALIFICATIONS AND EXPERIENCE:</h2><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li></ul><h2>TECHNICAL SKILLS:</h2><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><h2>KEY ATTRIBUTES:</h2><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><h2>ASPEN COMPETENCIES:</h2><h3>BUSINESS</h3><ul><li>Foster Consumer &amp; Customer Commitment</li><li>Makes Good Decision</li></ul><h3>PEOPLE</h3><ul><li>Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li></ul><h3>SELF</h3><ul><li>Continuously Grow &amp; Develop</li><li>Contribute Special Expertise</li></ul>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer &amp; Customer Commitment</li><li>Makes Good Decision</li><li>PEOPLE Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow &amp; Develop</li><li>Contribute Special Expertise</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li></ul><strong>TECHNICAL SKILLS:</strong><ul><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li></ul><strong>KEY ATTRIBUTES:</strong><ul><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li></ul><strong>ASPEN COMPETENCIES:</strong><ul><li><strong>BUSINESS</strong><ul><li>Foster Consumer &amp; Customer Commitment</li><li>Makes Good Decision</li></ul></li><li><strong>PEOPLE</strong><ul><li>Communicate Effectively</li><li>Dealing with ambiguity/ Embrace change</li></ul></li><li><strong>SELF</strong><ul><li>Continuously Grow &amp; Develop</li><li>Contribute Special Expertise</li></ul></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Promotion of Aspen products to health care professionals in a certain territory of the Moroccan kingdom, including building relations with HCPs, delivering the brand marketing messages, achieving sales targets and participate to local/international events.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Doctorate Degree/ Multiple Master's in Pharmacy or Scientific Background (Not Mandatory)</li><li>Three (0-3) in Medical Representative, Key Account Manager or Similar</li><li>One (1) preferably in Pharmaceuticals</li><li>MS Office - Working knowledge</li><li>CRM / Call Report - Working knowledge</li><li>Market Knowledge</li><li>Flexibility and tolerance for ambiguity</li><li>Technical /Professional skills</li><li>Consumer relevancy</li><li>Capacity for and resistance to stress</li><li>Industry knowledge</li><li>Problem solving</li><li>Active listening</li><li>Curiosity/learning agility</li><li>Information seeking</li><li>Informal communication skills</li><li>BUSINESS Foster Consumer &amp; Customer Commitment</li><li>Makes Good Decision</li><li>PEOPLE Communicate Effectively</li><li>Dealing with ambiguity/Embrace change</li><li>SELF Continuously Grow &amp; Develop</li><li>Contribute Special Expertise</li></ul><p></p></section>

<p>Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</p><p>Title and Summary Manager, Business Development, MCDS Manager, Business Development, MCDS Africa Who is Mastercard? Mastercard powers economies and empowers people in more than 210 countries and territories worldwide. Together with our customers, we re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payment choices, making transactions secure, simple, smart, and accessible. Our technology, innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.</p><p>The Mastercard Direct Services (MCDS) team in EEMEA develops and manages Financial Institutions, Neo Banks, Digital Payment Providers in emerging and high growth markets. The team drives business growth by supporting those that enable making and accepting payments to scale exponentially and drive a differentiated product suite. Additionally, the team supports partners with insights, operational guidance, and Mastercard product adoption to accelerate market development.</p><p>Role specification The person will be responsible for driving partnerships and commercialization for our MCDS segment in our Africa Division. As an Business Development Manager within Mastercard s MCDS team, you will be responsible for managing, developing, and growing relationships with key customers. You will play a central role in driving the performance of Mastercard s payment ecosystem by supporting partners business objectives, optimizing acceptance, and ensuring the delivery of Mastercard s products, solutions, and value-added services. This role requires a blend of relationship management, commercial acumen, payments expertise, and the ability to collaborate cross-functionally to provide high-impact results for partners and Mastercard.</p><p>Major Accountabilities:</p><ul><li>Enter and grow new strategic markets with an emerging customer base.</li><li>Serve as the primary point of contact for assigned partners and further build partner pipeline.</li><li>Build deep, trusted relationships with stakeholders across commercial, product, operations teams.</li><li>Develop and execute account plans aligned with partner business priorities and Mastercard s strategic goals.</li><li>Identify and drive opportunities to grow Mastercard s acceptance, transaction volume, and revenue across partners.</li><li>Monitor performance metrics and KPIs; proactively address gaps and recommend improvements.</li><li>Advocate Mastercard s products, value-added services, and innovation initiatives to partners, ensuring successful deployment and adoption.</li><li>Support technical and operational enablement in collaboration with internal functional teams.</li></ul><p>About you</p><p>Knowledge / Experience:</p><ul><li>Bachelor s degree in business or equivalent work experience</li><li>7+ years related work experience, preferably in financial services</li><li>Experience in specialist sales, product management, product development, and project management desirable</li></ul><p>Skills/ Abilities:</p><ul><li>Must be considered an expert and have a detailed experience in Financial Institutions and payments</li><li>Must have detailed knowledge of products and services specific to the industry</li><li>In-depth experience executing and managing business development strategies for emerging and complex countries/regions/industry verticals</li><li>Track record in achieving business development targets and building customer relationships through customer sales</li><li>Demonstrated success introducing existing and new/emerging solutions into various countries/regions/industry verticals</li><li>Led cross-functional projects within own country/region</li><li>Excellent verbal communication, comfortable presenting, influencing and negotiating at senior management level, able to shift gears for audiences from different business disciplines of varying technical ability</li><li>Self-starter with a strong work ethic and highly organized, holding self and others to high standards, able to work autonomously and as part of a team, fostering a positive team culture</li><li>Open and creative; comfortable with uncertainty in a changing/fast paced environment and comfortable driving change</li></ul><p>Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li>Abide by Mastercard s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in business or equivalent work experience</li><li>7+ years related work experience, preferably in financial services</li><li>Experience in specialist sales, product management, product development, and project management desirable</li><li>Must be considered an expert and have a detailed experience in Financial Institutions and payments</li><li>Must have detailed knowledge of products and services specific to the industry</li><li>In-depth experience executing and managing business development strategies for emerging and complex countries/regions/industry verticals</li><li>Track record in achieving business development targets and building customer relationships through customer sales</li><li>Demonstrated success introducing existing and new/emerging solutions into various countries/regions/industry verticals</li><li>Led cross-functional projects within own country/region</li><li>Excellent verbal communication, comfortable presenting, influencing and negotiating at senior management level, able to shift gears for audiences from different business disciplines of varying technical ability</li><li>Self-starter with a strong work ethic and highly organized, holding self and others to high standards, able to work autonomously and as part of a team, fostering a positive team culture</li><li>Open and creative; comfortable with uncertainty in a changing/fast paced environment and comfortable driving change</li></ul>

<p>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&amp;B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&amp;A etc.) and associated interfaces.</p><p><strong>Duties &amp; Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.</li></ul><p><strong>Knowledge, Skills &amp; Abilities</strong></p><ul><li>5 – 7 years technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&amp;B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.</li></ul><p><strong>Other Requirements</strong></p><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.</li></ul><p><strong>Abilities</strong></p><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li></ul><p>Note: Leadership role in 24x7 environment. Weekend and shift flexibility required.</p><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><p>Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle. In addition, a proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image. Because of the nature of this position, you should have excellent communication skills, as well as the ability to provide leadership and direction to a professional team. As a Manager, you will demonstrate good judgment in the balancing of customer, employee, and company objectives. Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5 – 7 years technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&amp;B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.</li><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.</li><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle.</li><li>Proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image.</li><li>Excellent communication skills, as well as the ability to provide leadership and direction to a professional team.</li><li>Good judgment in the balancing of customer, employee, and company objectives.</li></ul>