Operation Specialist Jobs in Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Job Summary</p><p>We are seeking an experienced Platform &amp; Kubernetes Administrator to ensure the stable and reliable operation of the Kubernetes-based container platform supporting the DGSN Morocco program. The ideal candidate will be the primary L2 escalation point for container orchestration and runtime issues, working closely with infrastructure and application support teams to maintain platform health and availability. This role requires strong Kubernetes expertise and a proactive mindset in identifying and resolving platform anomalies in a shift-based environment.</p><p>Key Responsibilities</p><p>Kubernetes &amp; Container Platform Operations</p><ul><li><p>Operate and monitor Kubernetes clusters during assigned shifts, ensuring availability and performance.</p></li><li><p>Support daily health checks of all platform components including pods, nodes, and cluster resources.</p></li><li><p>Monitor cluster health, resource usage, scheduling behavior, and persistent volume states.</p></li><li><p>Restart, reschedule, or scale workloads in accordance with established operational procedures.</p></li></ul><p>Incident Management &amp; L2 Escalation</p><ul><li><p>Serve as the primary L2 escalation point for container and orchestration-related incidents.</p></li><li><p>Perform L2 troubleshooting for pod, node, and cluster-level issues.</p></li><li><p>Review Kubernetes and container logs to detect anomalies and identify root causes.</p></li><li><p>Assist infrastructure and application support teams during incidents requiring platform-level investigation.</p></li><li><p>Escalate complex or recurring issues to the product or engineering teams with complete technical documentation.</p></li></ul><p>Maintenance &amp; Platform Improvement</p><ul><li><p>Support upgrades, patching, and platform maintenance activities.</p></li><li><p>Contribute to runbook updates and operational procedure documentation.</p></li><li><p>Participate in post-incident reviews and recommend preventive actions.</p></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Qualifications &amp; Experience</p><ul><li><p>Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.</p></li><li><p>3–5 years of hands-on Kubernetes administration experience in production environments.</p></li><li><p>Strong Linux system administration skills (Red Hat-based systems preferred).</p></li><li><p>Experience with containerized application operations (Docker, containerd).</p></li><li><p>Familiarity with Helm charts, Kubernetes RBAC, namespaces, and resource quotas.</p></li><li><p>Experience working in production, shift-based, or on-call environments.</p></li><li><p>Ability to analyze logs, events, and metrics from Kubernetes-native and third-party monitoring tools.</p></li></ul><p>Preferred Skills</p><ul><li><p>Hands-on experience with monitoring stacks such as Prometheus, Grafana, or ELK.</p></li><li><p>Exposure to CI/CD pipelines and GitOps practices (e.g., ArgoCD, Flux).</p></li><li><p>Knowledge of service mesh technologies (e.g., Istio, Linkerd) is a plus.</p></li><li><p>Scripting proficiency in Bash or Python for automation and operational tooling.</p></li><li><p>Familiarity with ITSM processes and incident management workflows.</p></li><li><p>Languages: English, French and Arabic is strongly preferred given the Morocco deployment context.</p></li></ul><p>Domain Knowledge (Preferred)</p><p>Public Safety &amp; Security Platforms: Experience administering container platforms for government, law enforcement, or national security systems is a strong advantage. Exposure to high-availability, latency-sensitive platform environments in regulated sectors is desirable.</p><p>Digital Identity &amp; API Systems: Familiarity with platforms supporting digital identity, API gateways, or biometric data processing workflows adds significant value to this role within the DGSN program context.</p><p>Compensation &amp; Benefits</p><ul><li><p>Competitive salary aligned with Morocco market benchmarks.</p></li><li><p>Health insurance coverage per local labor law.</p></li><li><p>Annual leave entitlement per local labor law.</p></li><li><p>On-call and shift allowances where applicable.</p></li><li><p>Professional development and certification support (CKA/CKAD encouraged).</p></li><li><p>Opportunity to contribute to a high-impact national public safety transformation program.</p></li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p> <strong>The Customer Success Account Manager</strong> <strong>(CSAM)</strong> is responsible for the relationship with assigned number of corporate customers at the technical level and for the escalation management.</p> <p> </p> <p>CSAM increases customer satisfaction and loyalty to the company, enhances efficiency of Kaspersky product usage by our customers, improves security posture of customers through effective IS consulting and guidance as well as builds and maintains relationships with key customer contacts at the business level.</p> <p> </p> <p> <strong>Responsibilities:</strong> </p> <ul> <li>Provide technical support to customers under MSA support contract, and/or standard support;</li> <li>Build, maintain good working relationship with assigned MSA accounts, and ensure their satisfaction with Kaspersky support and products;</li> <li>Accountable for the renewal of MSA contracts and growth of new MSA customers together with sales team;</li> <li>Take initiative on technical skills, self-learning and development towards obtaining Kaspersky Certifications;</li> <li>Apply system analysis techniques and procedures and consult with end users to diagnose product and system issues, and determine appropriate system configurations and specifications to optimize usage of Kaspersky products;</li> <li>Resolve, manage, escalate, and drive satisfactory resolution of customers technical support issues based on Kaspersky products and technologies;</li> <li>Communicate progress on a regular basis to stakeholders in the customer/partner organizations for normal and escalated technical issues;</li> <li>Understand customer business requirements so as to recommend improved software settings/tasks/policies, or hardware upgrades for effective operation of Kaspersky applications;</li> <li>Comply with the technical support workflow/processes as prescribed by HQ;</li> <li>Proactively contribute to the enrichment of our Knowledge Base;</li> <li>Deliver Kaspersky Professional Services for Kaspersky Solutions to B2B clients (this includes but not limited to implementation, training, configuration, migration, health checks, project management);</li> <li>Deliver consultative-based knowledge transfer and documentation to Kaspersky s clients;</li> <li>Monthly reporting to MSA Client and management;</li> <li>Be the technical support representative in the home country, taking ownership for customer/partner support escalations, and drive issue resolution using established processes and procedures in a timely manner.</li> </ul> <br> <p> <strong>Required Communication Skills:</strong> </p> <ul> <li>English verbal communication skills at the professional level;</li> <li>Written English communication skills at the professional level;</li> <li>Ability to engage effectively with clients at the senior technical and middle management levels;</li> <li>Strong interpersonal and negotiation skills.</li> </ul> <p> </p> <p> <strong>Required Technical Skills:</strong> </p> <p> </p> <p> <i> <strong>Advanced:</strong> </i> </p> <ul> <li>Microsoft OS (Server 2019+ and Windows 10+), MS Certified is an advantage;</li> <li>Linux OS (Ubuntu, CentOS);</li> <li>Enterprise Networking Technologies (eg. TCP/IP, DNS, Firewall, Active Directory);</li> <li>Virtualization environments (VMware EXSi, Hyper-V);</li> <li>Troubleshooting skills including the ability to analyse logs, traces, and dump files (Wireshark, Windows Logs, Windows Performance).</li> </ul> <p> <i> <strong>Intermediate:</strong> </i> </p> <ul> <li>MS SQL and MS Exchange;</li> <li>Web and Messaging Systems.</li> </ul> <p> <i> <strong>Optional:</strong> </i> </p> <ul> <li>Kaspersky product certifications;</li> <li>CompTIA CASP+.</li> </ul> <p> </p> <p> <strong>Education / Technical Certifications:</strong> </p> <ul> <li>Completed degree (BS) in Information Technology, Computer Science or equivalent;</li> <li>7+ years of experience in IT industry; 4+ years of experience in IT security;</li> <li>MCP or equivalent : Windows Server 2019+ and Windows 10+;</li> <li>CCNA beneficial;</li> <li>VMware EXSi;</li> <li>Linux.</li> </ul> <p> <i>* Candidate will be required to pass Kaspersky Internal core certifications within 3 months after on-boarding.</i> </p> <p> </p> <p> <strong>Other Required Skills:</strong> </p> <ul> <li>Positive attitude in taking on ownership for issue resolution, root cause analysis, and remediation;</li> <li>Analytical Troubleshooting Skills;</li> <li>Ability to articulate issues clearly, communicate next steps with confidence;</li> <li>Sound decision making and critical thinking skills;</li> <li>Good time management, organization and prioritization skills.</li> </ul> <p> </p> <p><br></p></div></section>

<p>Inspired Education is the leading global group of premium schools, with a portfolio of 125 premium private schools spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13. In 28 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment. By joining our award-winning team of over 14,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.</p><p>ROLE SUMMARY:</p><p>Khalil Gibran School Rabat (KGSR) is a vibrant school offering a premium British-style and Moroccan education to both expatriate and local students in Morocco. KGSR is a community school with a strong and growing reputation thanks to its pedagogical approach, progressive approach and holistic education philosophy. The School Receptionist serves as the first point of contact for students, parents, visitors, and staff. This role is responsible for creating a welcoming atmosphere while handling front desk operations, answering phone calls, managing school communications, and supporting administrative functions to ensure the efficient operation of the school office.</p><p>KEY RESPONSIBILITIES:</p><ul><li>Act as the first point of contact at the school reception, welcoming parents, visitors, and students in a professional and friendly manner.</li><li>Answer and direct incoming calls, emails, and general inquiries efficiently.</li><li>Provide administrative support to the Head of Section, including scheduling meetings, preparing documents, and maintaining records.</li><li>Assist in the coordination and organization of school events, meetings, and communication with parents.</li><li>Maintain accurate student and staff records, attendance logs, and other confidential information.</li><li>Ensure smooth day-to-day operations of the section by coordinating with teachers, assistants, and administrative staff.</li><li>Support new staff onboarding and student admissions in collaboration with the section head.</li><li>Manage and update internal systems, databases, and communication platforms as needed.</li><li>Handle urgent or unexpected situations calmly and efficiently, escalating issues when necessary.</li><li>Uphold the school s values and ensure a welcoming and supportive environment for all community members.</li></ul><p>SAFEGUARDING STATEMENT:</p><p>Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.</p><p>BE PART OF A DIVERSE INTERNATIONAL TEAM</p><p>We re a truly global community where your colleagues and students come from cultures and countries from all corners of the earth. So join us to connect, challenge, and collaborate with peers and renowned experts, as part of a diverse international team.</p><p><strong>Desired Candidate Profile</strong></p><p>Educational Background: Minimum of a Bachelor s degree, preferably in Administration, Education, Communication, or a related field.</p><p>Experience: At least 2 years of experience in a school environment or in a similar administrative or receptionist role. Previous experience supporting leadership or working in a multicultural educational setting is a strong advantage.</p><p>Skills &amp; Competencies: Excellent communication skills in English and French (Arabic is an asset). Highly organized, detail-oriented, and able to manage multiple tasks efficiently. Proficiency in Microsoft Office Suite , Google Workspace, and school management systems. Ability to maintain confidentiality , handle sensitive information discreetly. Problem-solving attitude and capacity to work under pressure.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>You are involved in the</strong>&nbsp;<strong>development</strong>, <strong>implementation,</strong>&nbsp;<b>management,</b> <strong>and</strong>&nbsp;<b>evaluation</b> <strong>of the</strong> <strong>school's</strong> <strong>educational</strong> <strong>project</strong>.</p><br><br><p>Through your actions and example, you contribute to the concrete improvement of the school's educational quality. You ensure the quality of teaching, support the educational teams, and contribute to the smooth educational operation of the school, in coordination with the General Director. You play a central role in coordinating teachers, liaising with families, and representing the school's educational vision to institutional partners. You ensure a proper balance between discipline and the personal development of students.</p><br><br><p><strong>Main responsibilities.</strong></p><br><br><p><strong>Educational Management.</strong></p><br><br><ul><li>Be a key player in the school's educational project,</li><li>Ensure the quality and consistency of teaching practices,</li><li>Support teachers in applying national and international educational standards where applicable,</li><li>Supervise the educational organization of cycles and levels,</li><li>Contribute to educational innovation and continuous improvement,</li><li>Actively participate in the animation of the School Council,</li><li>Lead the school's educational community,</li><li>Ensure strict adherence to the school's internal regulations,</li><li>Design, write, and update all materials, documents, and procedures necessary for the proper educational management of the school.</li></ul><p><strong>Team Management and Support.</strong></p><br><br><ul><li>Supervise, support, and assist teachers in their teaching practices,</li><li>Organize and lead all educational meetings,</li><li>Contribute to the integration and support of new teachers,</li><li>Lead the training of trainers and conduct training in your areas of expertise,</li><li>Lead and participate in the educational evaluation of teachers.</li></ul><p><strong>Student Monitoring.</strong></p><br><br><ul><li>Ensure the educational monitoring of students,</li><li>Participate in managing special educational situations,</li><li>Contribute to the implementation of actions promoting academic success and student well-being,</li><li>Supervise and develop extracurricular activities, both one-time and regular.</li></ul><p><strong>Family Relations.</strong></p><br><br><ul><li>Participate in communication with families and the parents' association.</li><li>Contribute to resolving educational or teaching-related situations,</li><li>Represent the school at meetings or educational events.</li></ul><p><strong>Institutional Coordination.</strong></p><br><br><ul><li>Ensure educational relations with educational authorities, institutional partners, and external stakeholders,</li><li>Ensure compliance with the specifications of the Moroccan Ministry of National Education.</li></ul><p><strong>Hygiene, Safety, and School Environment.</strong></p><br><br><ul><li>Ensure the application of hygiene and safety rules within the school,</li><li>Participate in improving the school environment,</li><li>Pay special attention to the safety and well-being of students.</li></ul><p><strong>School Representation.</strong></p><br><br><ul><li>Participate in institutional and educational meetings.</li><li>Occasionally undertake professional travel within the region.</li></ul> <br> <br> Required profile : <p><strong>Education.</strong></p><br><br><ul><li>Degree in Educational Sciences or Educational Management,</li></ul><p><strong>Experience.</strong></p><br><br><ul><li>At least 3 years of proven experience in an educational coordination role (Director or Head of Education), 10 years of experience in teaching,</li></ul><p><strong>Language Skills.</strong></p><br><br><ul><li>Arabic: native proficiency.</li><li>French: native proficiency.</li><li>English: B1 level minimum.</li></ul><p><strong>Management Skills.</strong></p><br><br><ul><li>Team management,</li><li>Analytical and decision-making skills,</li><li>Organizational skills and rigor,</li><li>Excellent communication skills,</li><li>Conflict management.</li></ul><p><strong>Professional Skills.</strong></p><br><br><ul><li>Thorough understanding of school operations,</li><li>Mastery of daily educational management of a school,</li><li>Mastery of educational standards,</li><li>Educational project management,</li><li>Teaching methods and techniques for preschool, primary, middle, and high school.</li><li>Design of training sequences,</li><li>Excellent writing skills in Arabic and French.</li></ul><p><strong>Personal Qualities.</strong></p><br><br><ul><li>Leadership and sense of responsibility,</li><li>Rigor and attention to detail,</li><li>Interpersonal skills,</li><li>Teamwork spirit,</li><li>Listening skills and diplomacy,</li><li>Genuine interest in children's well-being and education.</li></ul><p><strong>IT and Digital Skills.</strong></p><br><br><ul><li>Proficiency in Massar,</li><li>Proficiency in office software,</li><li>Experience with Madariss is a plus,</li><li>Experienced social media user.</li></ul><p><strong>Additional Assets.</strong></p><br><br><ul><li>Experience in a bilingual school,</li><li>Participation in educational reforms.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><u><strong>Job Description:</strong></u></p><br><br><p>The Operational Performance Coordinator's mission is to contribute to the continuous improvement of mining activity performance through the collection, structuring, and enhancement of operational data.<br>He/She is responsible for collecting, consolidating, analyzing, and interpreting data from geology, mine planning, surveying, operations, and other mine departments.<br>The position holder develops and implements performance monitoring tools, dashboards, key performance indicators (KPIs), and automation solutions to ensure data reliability, reduce manual tasks, and improve the speed and quality of decision-making.<br>He/She also contributes to identifying and deploying digital and artificial intelligence solutions suited to the company's operational needs.<br>The role thus serves as a transverse interface between data, digital tools, and operational teams, with the goal of transforming available data into reliable and actionable information to support operational performance and decision-making.</p><br><br><p><br><u><strong>Main Responsibilities</strong></u></p><br><br><ul><li>Collect, clean, and consolidate data from various sources.</li><li>Design and maintain reliable and documented databases.</li><li>Develop dashboards and KPIs (Excel, Power BI, etc.).</li><li>Automate processes using advanced Excel, Power Query, and VBA/Macros.</li><li>Creation of dashboards and KPIs.</li><li>Automation of dashboards using Excel, VBA/Macros, Power Query.</li><li>Development of AI solutions and user support.</li><li>Develop decision-support tools.</li><li>Use SQL for extractions and analyses.</li><li>Identify AI use cases for data management</li><li>Train and support users.</li><li>Ensure data quality, security, and governance.</li><li>Ensure HSE practices and a safe working environment, and cooperate with the HSE department.</li><li>Perform other tasks as needed to support company objectives.</li><li>Supervise junior engineers.</li><li>Periods will be spent on-site in a supervision role as part of ongoing development.</li><li>Adhere to and support all company policies and procedures.</li><li>Creation of advanced Excel files.</li><li>Development of VBA macros.</li><li>Creation of databases.</li><li>Design of Power BI reports or others</li><li>Statistical analysis and performance monitoring.</li><li>Technological watch in Data &amp; AI.</li></ul><p><u><strong>Interface Management</strong></u></p><br><br><ul><li>Manage the interface between geology, planning, surveying, and operations.</li><li>Maintain constructive and effective working relationships with employees and subcontractors.</li></ul><p><br><u><strong>Safety Management</strong></u></p><br><br><ul><li>Ensure all activities are conducted safely and in accordance with Company standards and procedures.</li><li>Ensure procedures and standards are followed.</li><li>Demonstrate commitment and leadership in safety, social, and environmental matters.<br>&nbsp;</li></ul> <br> Required profile : <p><u><strong>Education Level</strong></u></p><br><br><ul><li>Master's degree (Bac+5)</li></ul><p><br><u><strong>Experience</strong></u></p><br><br><ul><li>2 years of experience in a similar role.</li><li>Experience in the mining sector is highly desirable.</li><li>Experience in operational data analysis and dashboard development is an advantage.</li><li>Experience in process automation and decision-support tool development is desired.</li></ul><p><br><u><strong>Technical Skills</strong></u></p><br><br><ul><li>Good command of the Office Suite (Advanced Excel, Microsoft Word, PowerPoint).</li><li>Expert Excel (advanced formulas, PivotTables, Power Query, Power Pivot).</li><li>VBA / Macros.</li><li>Creation, Management, and Modeling of databases.</li><li>Power BI and/or other tools.</li><li>Python (an asset).</li><li>Attention to detail</li><li>Ability to work in a multicultural environment.</li><li>Ability to communicate effectively at all levels of the organization.</li><li>Analytical and problem-solving skills.</li><li>Proficiency in English and French.</li><li>Have a reputation for integrity and ethics.</li><li>Ability to work in a demanding and high-pressure environment.</li></ul><p><u><strong>Behavioral Competencies and Soft Skills</strong></u></p><br><br><ul><li>Good communication skills (French, English)</li><li>Availability</li><li>Adaptability</li><li>Attention to detail and observation</li><li>Physical resilience</li><li>Sense of responsibility</li><li>Teamwork</li><li>Rigor and organization</li><li>Synthesis skills</li><li>Interest in new technologies and their challenges</li><li>Self-learning ability</li><li>Interface management</li></ul><p><u><strong>Recruitment Conditions</strong></u></p><br><br><ul><li>Job Title: DATA ANALYST in an open-pit and/or underground mining operation</li><li>Sector of Activity: Open-pit and underground mining operations</li><li>Region: Zgounder Mine</li><li>City: Taliouine (https://maps.app.goo.gl/ncWdKQj3pYfEwTYVA)</li><li>Working Hours: 20/10 (20 days work, 10 days off)</li></ul><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>APM Terminals</p><br><br><br><br><br><br><br><br><br><br><p>Are you ready to embark on an exciting career journey in the dynamic world of terminal operations? APM Terminals is a global leader in port and terminal management. As part of the A.P. Moller-Maersk Group, we're dedicated to delivering excellence in container handling, logistics solutions, and maritime services across the globe.</p><br><br><br><p>At APM Terminals, a global leader in port and terminal operations, we enable global trade and drive sustainable growth. As part of the A.P. Moller-Maersk Group, we connect economies and communities worldwide. Our success is driven by a strong commitment to LEAN methodologies, embedding continuous improvement into every aspect of our operations. Join us and be part of a team that values excellence, collaboration, and innovation.</p><br><br><br><p><b>The Role</b></p><br><br><p>As an <b>OT Process Controller</b> at our TM2 terminal, you will play a vital role in ensuring the seamless operation of our semi-automated container handling systems. Working in a shift-based rotation from the Integrated Operations Center (IOC), you will be the first line of support for control systems managing Quay Cranes, Automated Rail Mounted Gantry Cranes, and Shuttle Carriers. Your contributions will directly impact system availability, incident response, and operational excellence.</p><br><br><p>Key responsibilities include:</p><br><br><ul><li>Provide real-time system support during shift hours within the IOC</li><li>Monitor alarms, interfaces, and process flows for terminal equipment</li><li>Lead Level 1 troubleshooting and escalate to Level 2/3 as needed</li><li>Detect and resolve control system anomalies and software faults</li><li>Coordinate effectively with Operations, Asset Management, and IT teams</li><li>Document incidents, interventions, and shift handovers thoroughly</li><li>Ensure SLA compliance and proper communication flow within the Control Room</li><li>Support LEAN initiatives through accurate reporting and process documentation</li></ul><br><p><b>What We’re Looking For</b></p><br><br><p><b>Lean-minded:</b> we are looking for someone who brings a strong mindset of continuous improvement – someone who is naturally curious, committed to solving problems at the root, and driven to make things better every day.</p><br><br><br><p><b>Required Qualifications:</b></p><br><br><ul><li>Bachelor’s degree in Computer Science, Business, or a related field</li><li>Strong analytical or technical skills with hands-on troubleshooting experience</li><li>Proficiency in relevant tools and systems (SQL, Oracle, BI applications)</li><li>Ability to communicate insights and technical issues clearly</li><li>Excellent attention to detail and organizational skills</li></ul><br><p><b>Preferred Skills:</b></p><br><br><ul><li>Experience in logistics or automated terminal operations</li><li>Familiarity with LEAN methodologies and incident management processes</li><li>Knowledge of automation tools and virtualization technologies</li></ul><br><p><b>Ready to take the next step in your career?</b></p><br><br><p>If you're passionate about technology, operations, and making a real impact in global trade, we encourage you to apply. Join a team that values your expertise, supports your growth, and celebrates your contributions. Let’s shape the future of terminal operations—together.</p><br><br><p>Would you like this formatted for a job posting platform or internal HR system?</p><br><br><br><p><span><span>Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.</span></span></p><br><br><br><p><span><span><span>We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing&nbsp; </span><span><span><span><span><span><span><span><span><span><span><span>accommodationrequests@maersk.com</span></span></span></span></span></span></span></span></span></span></span><span>.&nbsp;</span></span></span></p><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As <strong>Administrative and Financial Director,</strong> your role will be crucial in <strong>defining and implementing the company's financial strategy</strong>. You will be responsible for financial health, ensuring rigorous resource management and continuous process optimization. The goal is to maximize profitability while controlling risks, support the company's development through informed decisions, and strengthen its market position. You will actively contribute to sustainable growth by aligning financial objectives with the organization's strategic vision.</p><br><br><p>Your responsibilities will cover a wide range of essential activities for the company's smooth operation. You will lead all financial functions, including accounting, treasury, management control, taxation, and payroll management. You will develop forecast budgets, monitor their execution, and analyze variances to propose corrective actions. Managing relationships with financial partners (banks, auditors, investors) will also be under your responsibility. Furthermore, you will oversee the preparation of financial statements, ensure regulatory compliance, and optimize the capital structure. Implementing and monitoring key performance indicators (KPIs) will be an integral part of your duties, as will managing financial risks and identifying improvement opportunities.</p><br><br><ul><li>Supervise and coordinate financial and accounting teams.</li><li>Develop and monitor budgets, as well as business plans.</li><li>Manage treasury and optimize financial flows.</li><li>Lead management control and analyze performance.</li><li>Ensure tax and social compliance.</li><li>Manage relationships with financial institutions and auditors.</li><li>Participate in defining the company's financial strategy.</li><li>Implement reporting tools and decision-support tools.</li><li>Supervise payroll management and administrative aspects of personnel.</li></ul> <br> <br> Required profile : <p>To excel in this role, a strong academic background is essential. A <b>Master's degree (Bac +4)</b> is required, ideally complemented by a recognized specialization in finance, accounting, management, or economics. This theoretical foundation will enable you to deeply understand financial issues and master the tools necessary for effective management. Higher education from a business school, a renowned university, or a specialized finance institution will be particularly appreciated, demonstrating your commitment and capabilities.</p><br><br><p>Experience is a key component for this strategic position. A minimum of <b>10 to 20 years of professional experience</b> is expected, with a significant portion gained in financial management or management control roles within companies, ideally in the metallurgy or steel industry, or in similar complex industrial environments. You must have managed teams, developed financial strategies, and demonstrated your ability to successfully complete large-scale projects. Experience in managing financial crises or in transformation contexts is a major asset.</p><br><br><p>Beyond your education and background, certain behavioral and technical skills are crucial for success. You possess flawless <b>analytical rigor</b>, excellent <b>strategic vision</b>, and proven <b>leadership</b> abilities to unite your teams around common goals. Your <b>negotiation skills</b> and interpersonal ease allow you to build and maintain trusting relationships with all stakeholders, both internal and external. Perfect mastery of <b>computer tools</b> and financial management software is expected, as is in-depth knowledge of accounting and tax standards. Your ability to make informed decisions under pressure and your impeccable <b>integrity</b> will be decisive assets.</p><br><br><ul><li>Mastery of accounting, financial, and tax principles.</li><li>Excellent analytical and synthesis skills.</li><li>Proven skills in budget and forecasting management.</li><li>Interpersonal skills and communication aptitude.</li><li>Mastery of ERP tools and financial software.</li><li>Ability to manage and motivate a team.</li><li>Results-oriented with a sense of priorities.</li><li>Impeccable integrity and professional ethics.</li><li>Knowledge of the metallurgy/steel sector would be a plus.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>To ensure the daily administrative, financial, and accounting management of the company, support management in monitoring construction sites (quotes, invoicing, debt collection) and in preparing tender documents, in order to guarantee the smooth daily operation of KOA and the reliability of its management information.</p><br><br><p><u><strong>Administrative Management</strong></u></p><br><br><ul><li>Answering phone calls and managing mail, emails, and filing (paper and digital)</li><li>Writing and formatting letters, reports, and commercial documents</li><li>Monitoring contracts (decennial and professional liability insurance, vehicles, premises) and renewal deadlines</li><li>Personnel administration: employee files, CNSS declarations, tracking of leave and absences, preparation of variable payroll elements for the accountant</li><li>Monitoring medical visits and PPE distribution in coordination with the site teams</li></ul><p><u><strong>Financial and Accounting Management</strong></u></p><br><br><ul><li>Issuing and sending customer invoices; monitoring work progress reports and retention guarantees</li><li>Monitoring payments and customer reminders (debt collection); maintaining a receivables spreadsheet</li><li>Checking and paying supplier invoices in coordination with the purchasing manager</li><li>Cash flow monitoring: bank reconciliations, monthly cash flow forecasts</li><li>Preparing and sending accounting documents to the accountant; monitoring tax declarations (VAT, corporate tax, income tax) within deadlines</li><li>Monitoring expense reports and petty cash</li></ul><p><u><strong>Commercial and Site Support</strong></u></p><br><br><ul><li>Formatting quotes based on technical information provided by management or the team leader</li><li>Preparing and monitoring administrative tender files (tax and social certificates, references, guarantees)</li><li>Opening and maintaining construction site files: customer orders, acceptance certificates, as-built files if applicable</li><li>Updating the construction site monitoring spreadsheet (schedule, invoicing, profit margin) for management</li></ul> <br> <br> Required profile : <p>Master's degree (Bac+5) in management, accounting, or executive assistance&nbsp;</p><br><br><p>Minimum of 3 years of experience in a similar role, ideally in an SME in the construction, industrial, or technical services sector</p><br><br>Skills<ul><li>Proficiency in office software (advanced Excel essential, Word, email)</li><li>Solid understanding of general accounting and cash flow management</li><li>Knowledge of Moroccan social and tax obligations (CNSS, VAT, income tax)</li><li>Professional writing skills in French; oral and written Arabic is necessary for administrative exchanges</li><li>Knowledge of the construction sector (work progress reports, retention guarantees, public contracts) is a strong asset</li></ul>Personal Qualities<ul><li>Rigor and organizational skills; strict adherence to deadlines</li><li>Discretion and confidentiality (financial and social data)</li><li>Versatility and autonomy in a small, growing structure</li><li>Good interpersonal skills with various stakeholders (clients, suppliers, administrations)</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Activities Live an extraordinary and unique adventure within a large industrial group, with the agility and autonomy of an SME.</p><p>Type of Contract: Local Permanent Contract</p><p>Your role</p><p>The industrial maintenance and new works coordinator helps optimize the maintenance of production facilities and ensures that production is not stopped. He/she is responsible for piloting investment projects and new works, while respecting HSE standards. He/she also manages and coordinates all phases of construction projects, from assembly and design to final delivery.</p><p>As an Industrial Maintenance and New Works Coordinator, your responsibilities will be:</p><ul><li>Coordinate construction and investment projects;</li><li>Ensure the follow-up of completion schedules;</li><li>Define the costs and deadlines associated with each project;</li><li>Ensure compliance with current quality standards;</li><li>Guarantee the proper execution of works and the integration of projects within the living environment and compliance with construction rules;</li><li>Identify technical solutions for improving installations and equipment (quality, capability, cycles, safety, etc.);</li><li>Monitor the compliance of interventions and the operation of materials, installations, and equipment (receptions, tests, trials, adjustments, etc.);</li><li>Industrial works carried out by his/her personnel or by subcontracting companies;</li><li>The implementation of new industrial means such as machines, air-conditioned rooms, etc., with the management of subcontractor works (establishment of specifications, quote consultation, negotiation, order placement, pre-installation follow-up, site management and external services, works reception);</li><li>Management of maintenance activity monitoring indicators (dashboards, reporting, energy consumption);</li><li>Ensure all missions within the scope of his/her functions or at the request of the hierarchical manager;</li><li>Manage maintenance activity monitoring indicators (dashboards, reporting, energy consumption).</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Required Skills and Knowledge:</p><ul><li>Hold a Bac +3 or Bac+5 degree in mechanical/industrial maintenance;</li><li>Have 2 to 3 years of experience in a similar position;</li><li>Proficiency in written and spoken French;</li><li>Proficiency in office tools essential for his/her activity (spreadsheet, database, accounting software, etc.) and the company's ERP;</li><li>Expertise in mechanical, electrical, automation, and pneumatic fields;</li><li>Ability to work in a team and communicate effectively;</li><li>Driver's license mandatory.</li></ul><p>Your interpersonal skills, curiosity, and ability to be proactive and innovative will enable you to successfully carry out your missions and thrive in this role.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>Warehouse Associates are accountable for accurately performing a combination of manual and automated tasks necessary for receipt, storage, transporting, picking, packing, shipping, staging, delivery etc. of product that may be hazardous, temperature sensitive, or of high value amid continuously demonstrating behaviors aligned with Abbvie’s attributes and values.</p><br><p>Responsibilities</p><br><ul><li>Comply with all appropriate policies and procedures to successfully maintain training, safety, GxP, and governmental agency standards.</li><li>Ability to comprehend and accurately process paperwork in accordance with policies and procedures.</li><li>Demonstrated ability to adapt to fast changing work demands.</li><li>Responsible for cross-training in multiple areas of the operation while maintaining a low level of quality mistakes.</li><li>Accurately receive and inspect inbound product/material for infestation, overages, shortages, and damages (OS&amp;D).</li><li>Efficiently and correctly pick customer orders for shipment, ensuring that the correct number and type of product is picked.</li><li>Transfers and locates material/product to general storage areas or shipping locations.</li><li>Verify quantity, quality, labeling and address with the customer’s order to ensure outgoing shipments are complete and accurate.</li><li>Demonstrate expertise and serve as the subject matter expert (SME) during compliance audits. Maintain open communication with leadership regarding audit findings and proposes plan of action for resolution.</li><li>Maintain valid driver’s license required for driving departmental vehicles.</li></ul><br>Qualifications<br><br><ul><li>High School Diploma or GED with 5+ years of related experience preferably within a pharmaceutical operations setting.</li><li>Accurately complete basic math calculations. Ability to read and understand training documents, product labeling and warehouse signage written in English.</li><li>Pass medical screening and/or background checks conducted by local, state, and federal authorities.</li><li>Self-motivated with ability to work in a fast-paced positive team-oriented environment, with moderate supervision an emphasis on customer satisfaction.</li><li>Demonstrated ability to adapt to fast changing work demands.</li><li>5+ years working with ERP system, preferably SAP. Familiarity with Microsoft office products, general computer skills and RF scanners required. Ability to analyze, think creatively, decide, an effectively communicate verbally and written.</li><li>Very strong working knowledge applying CDA, TSA, IATA, DOT, IMDG and/or FTZ compliance regulations for the receiving and shipping of materials</li><li>Capable to lift 50 lbs., and/or more with assistance. Able to bend, reach, stoop, climb, stand and walk for entire shift of 8 hours or more.</li><li>Ability to work in an atmosphere range of -20°C to 30°C (-4°F to 86°F), wearing the required Personal Protective Equipment (PPE) to complete assigned tasks.</li><li>Operate various types of material handling equipment including but not limited to forklifts, hand tools and other devices operated in a warehouse environment while maintaining the highest level of productivity and accuracy.</li></ul><br>Additional Information<br><br><p>​Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the&nbsp;time&nbsp;of&nbsp;this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic&nbsp;location,&nbsp;and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</li><li>This job is eligible to&nbsp;participate&nbsp;in our short-term incentive&nbsp;programs.&nbsp;​</li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The&nbsp;amount&nbsp;and&nbsp;availability&nbsp;of any&nbsp;bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's&nbsp;sole&nbsp;and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.&nbsp;​</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<p>The Conversational Designer is responsible for designing and optimizing end-to-end conversational experiences for chatbots and voicebots. This is a strategic role that translates business goals and user needs into clear, natural, and effective dialogues that deliver meaningful interactions and measurable results. They define conversational strategies, handle assessment, create conversation flows and scripts, and work together with CAI engineers to ensure high-quality implementations. This is someone who has expertise in LLM, Agentic AI, Knowledge AI, and NLU. They are able to implement bots across all these scenarios, including hybrid bots, making the right decisions regarding scope. The Conversational Designer understands all the requirements and challenges we face in the voice channel, as well as all the mandatory requirements to successfully implement a voicebot. The Conversational Designer is responsible for the continuous improvement, analyzing performance data and user feedback to improve accuracy, user satisfaction, and key metrics, ensuring a seamless and scalable conversational experience across channels, use cases and knowledge base. It also involves exploring new features, optimizing models and providers, and continuously refining the solution to maximize impact. This is a remote role, candidate must be located and eligible to work in Morocco.</p><p>Responsibilities</p><ul><li>Collaborates with the production team, particularly the Conversational AI Engineer and Delivery Manager, to define and deliver the best customer experience</li><li>Conducts assessments within the operation and with clients to identify needs and opportunities</li><li>Map use cases and define the priorities based in impact, effort and feasibility, aligned with the client expectation and contract</li><li>Develops the Conversational AI strategy for projects</li><li>Designs conversational scenarios, flows, and dialogues for chatbots and voicebots</li><li>Creates proto-personas, bot personas, and tone of voice, ensuring voice and messaging align with the brand expectations</li><li>Implement the bot on the CAI platform, implementing the flows, KB, etc</li><li>Participates in KPI analysis, generating qualitative insights and reports to inform project decisions</li><li>Supports the project roadmap, working with the Delivery Manager to prioritize opportunities and improvements</li><li>Drives continuous improvement of the conversational experience and overall user satisfaction</li><li>Trains the bot and reinforces the AI knowledge base in collaboration with the Conversational AI Engineer</li><li>Oversees QA and testing, including UAT and ongoing performance checks, consolidating feedback and implementing fixes</li><li>Integrates client-approved changes and enhancements during project execution</li></ul><p>Skills and Qualifications</p><ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Fluent in written and spoken English (C1 level minimum)</li><li>Experience in conversational design for chatbots and voicebots</li><li>Strong knowledge in Conversational AI, LLM, Agentic AI and NLU</li><li>Strong understanding of conversational UX and specificities of each channel: chat or voice</li><li>Ability to take advantage of LLM capabilities and integrate it in conversational design when required, working with hybrid bots</li><li>Understanding of LLM functioning and RAG</li><li>Perfect written and verbal communication</li><li>Ability to explain and defend design choices and user experience strategies</li><li>Ability to work in multicultural environment</li><li>Familiarity with conversational AI platforms (e.g. Cognigy)</li><li>Experience with voice interfaces and speech technologies (STT/TTS)</li><li>Understanding of multilingual conversational design</li><li>Knowledge of analytics tools to track user interactions and performance</li></ul>

<p>JOB SUMMARY The Assistant Controller manages the day-to-day operation of the Accounting Office. Primary responsibilities include financial analysis and financial reporting, budgeting/forecasting, audit and control, asset and liability reconciliation, working capital and cash control.</p><p>CORE WORK ACTIVITIES Assisting in Management of Accounting Team Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example. Oversees internal, external and regulatory audit processes. Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance. Celebrates successes by publicly recognizing the contributions of team members. Establishes and maintains open, collaborative relationships with employees. Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance). Ensures employees establish and maintain open, collaborative relationships within their team. Participates in the employee performance appraisal process, providing feedback as needed. Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Ensures property policies are administered fairly and consistently. Utilizes an "open door" policy. Solicits employee feedback.</p><p>Managing Projects and Policies Generates and provides accurate and timely results in the form of reports, presentations, etc. Analyzes information and evaluates results to choose the best solution and solve problems. Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data. Ensures that the P&amp;L is accurate (i.e., costs are properly matched to revenue, costs are recorded in the proper accounts) and statements are delivered to appropriate individuals in a timely manner. Reconciles balance sheet. Ensures tax rates used for sales/use tax are current and proper amounts are collected and/or accrued. Ensures compliance with standard and local operating procedures (SOPs and LSOPs). Ensures account balances are supported by appropriate documentation in accordance with SOPs. Reviews audit issues and makes corrections as necessary. Ensures property permits, licenses and if applicable vendor contracts are current. Leverages centralized accounting processes and shared services.</p><p>Demonstrating and Applying Accounting Knowledge Demonstrates knowledge of job-relevant issues, products, systems, and processes. Keeps up-to-date technically and applying new knowledge to your job. Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards. Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with analytical support to drive decision-making.</p><p>Proving Financial Information and Guidance to Others Informs and/or updates the executives, the peers and the subordinates on relevant financial information in a timely manner. Attends critique meetings to review information with management team. Advises the Director of Finance on existing and evolving operating/financial issues. Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors. Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources. Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.</p><p>Maintaining Finance and Accounting Goals Submits reports in a timely manner, ensuring delivery deadlines. Ensures profits and losses are documented accurately. Achieves and exceeds goals including performance goals, budget goals, team goals, etc. Develops specific goals and plans to prioritize, organize, and accomplish your work. Monitors all taxes that apply, ensuring that taxes are current, collected and/or accrued. Supports a strong accounting &amp; operational control environment to safeguard assets, improve operations and profitability and manage business risks.</p><p><strong>Desired Candidate Profile</strong></p><p>4-year bachelor's degree in Finance and Accounting or related major; no work experience required.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Sales Operations Associate<br><br><b>Job Description:</b><p><b>About US:</b>&nbsp;</p><br><br><p>Join our dynamic <b>Customer Operations</b> team at <b>Arrow</b>! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!&nbsp;</p><br><br><p>As part of our company´s growth, <b>ARROW Morocco</b> is strengthening its teams and is looking for a <b>Sales Operation Associate,</b>&nbsp;</p><br><br><p><i>PLEASE ATTACH YOUR RESUME IN ENGLISH</i>&nbsp;</p><br><br><p>We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!&nbsp;</p><br><br><p><b>What You’ll Be Doing at Arrow?</b>&nbsp;</p><br><br><p>As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:&nbsp;</p><br><br><ul><li><p><b>Quotation Management:</b> Collaborate with Sales colleagues to construct and manage quotes for new customer bids, new buys, shortages, annual contracts, and specialized quoting activities.&nbsp;</p><br><br></li></ul><ul><li><p><b>Automation:</b> Ensure all systems and data are aligned to drive automation across selling and service processes.&nbsp;</p><br><br></li></ul><ul><li><p><b>Price Support:</b> Upload customer bills of material and request special price support where applicable. Maintain and update product-related data points that are often requested to supplement the pricing elements, such as stock status, lead-time, MOQ, item classification, and other specifications.&nbsp;</p><br><br></li></ul><ul><li><p><b>Order Processing support:</b> Ensure quoted prices are reflected in contract price fields and customer part numbers are clean for seamless order processing.&nbsp;</p><br><br></li></ul><ul><li><p><b>Issue Resolution:</b> Resolve data mismatches and order issues promptly and undertake corrective actions to prevent recurrence.&nbsp;</p><br><br></li></ul><ul><li><p><b>Post-Invoice Adjustments:</b> Handle post-invoice adjustments both internally and externally when necessary.&nbsp;</p><br><br></li></ul><ul><li><p><b>Backlog Management:</b> Review quote related alerts and holds in the Oracle ERP system and make necessary corrections to ensure smooth processing.&nbsp;</p><br><br></li></ul><ul><li><p><b>Team Collaboration:</b> Enable customer-facing colleagues to build deep customer relationships and provide exceptional service by managing quotes and resolving queries efficiently, allowing them to focus on creating real value for our customers.&nbsp;</p><br><br></li></ul><p><b>Who are we looking for?</b>&nbsp;</p><br><br><ul><li><p><b>English on min B2 </b>level (both spoken and written), additional language is an asset.&nbsp;</p><br><br></li></ul><ul><li><p>Good knowledge of MS Office, Excel is a plus&nbsp;</p><br><br></li></ul><ul><li><p><b>Customer Service</b>, <b>Order Management </b>or <b>Sales experience&nbsp;</b>&nbsp;</p><br><br></li></ul><ul><li><p>Accountability&nbsp;</p><br><br></li></ul><ul><li><p><b>Communication and coordination</b> skills&nbsp;</p><br><br></li></ul><ul><li><p><b>Customer-oriented </b>attitude&nbsp;</p><br><br></li></ul><ul><li><p><b>Team player</b>&nbsp;</p><br><br></li></ul><p><b>What is in it for you?</b>&nbsp;</p><br><br><ul><li><p>Full Permanent contract,&nbsp;</p><br><br></li></ul><ul><li><p>Social advantages: CNSS, CIMR, Health insurance,&nbsp;</p><br><br></li></ul><ul><li><p>Very good working atmosphere in a team of passionate collaborators,&nbsp;</p><br><br></li></ul><ul><li><p>Work culture where you can make an impact,&nbsp;</p><br><br></li></ul><ul><li><p>Dynamic environment with a <b>friendly work atmosphere,</b>&nbsp;</p><br><br></li></ul><ul><li><p>Interesting career developmentopportunities in a quickly growing environment,&nbsp;</p><br><br></li></ul><ul><li><p>Working within an international organization, recognized worldwide in its sector.&nbsp;</p><br><br></li></ul><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b>&nbsp;</p><br><br><p><b>Our story</b>&nbsp;</p><br><br><p>As <b>Arrow Global Components (AGC)</b>, a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.&nbsp;</p><br><br><p><i>Arrow is an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status.</i>&nbsp;</p><br><br><p><span>#LI-HL1</span></p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p>CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.</p><br> <p>We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.</p><br> <p>At CEVA Logistics, we&nbsp;Rise in&nbsp;Motion. &nbsp;Your career is always on the move,&nbsp;growing&nbsp;as fast and as far as your ambition takes you. Join a global team of&nbsp;nearly 200&nbsp;nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job.&nbsp;It’s&nbsp;a journey on which you rise.&nbsp;</p><br> <p><strong>YOUR ROLE</strong></p><br> <p>As a&nbsp;<strong>Road Operation Administrator</strong>, your role is to coordinate the movement of goods, ensuring transportation flows smoothly and efficiently. This includes planning optimal routes, monitoring vehicle and driver performance, and ensuring strict compliance with safety standards and regulatory requirements.</p><br> <p><strong>WHAT ARE YOU GOING TO DO?</strong></p><br> <p><strong>Shipment Planning and Scheduling</strong></p><br> <ul> <li>Coordinate inbound and outbound ground shipments to ensure timely deliveries.</li> <li>Plan efficient transport routes to reduce costs and delivery times.</li> <li>Collaborate closely with carriers, warehouses, and drivers to optimize delivery schedules.</li> <li>Communication and Coordination</li> </ul> <p><strong>Communication and Coordination</strong></p><br> <ul> <li>Act as the main point of contact for internal and external stakeholders (e.g., suppliers, transport service providers).</li> <li>Maintain active communication with carriers to manage delays, cancellations, and operational issues.</li> <li>Coordinate with departments such as procurement, sales, and finance to streamline logistics operations.</li> </ul> <p><strong>WHAT ARE WE LOOKING FOR?</strong></p><br> <p><strong>EDUCATION</strong></p><br> <ul> <li>Minimum Bachelor's degree (Bac +3) in logistics, transportation, or a related field</li> </ul> <p><strong>EXPERIENCE</strong></p><br> <ul> <li>Minimum of 2 to 5 years of experience in a similar role, ideally in a transport and logistics sector</li> </ul> <p><strong>TECHNICAL SKILLS</strong></p><br> <ul> <li>Strong knowledge of road freight transportation in Morocco</li> <li>Proficient in international trade regulations between Morocco and Europe</li> <li>Familiarity with the specific requirements of textile goods transportation</li> <li>Knowledge of transport management software and tracking systems</li> <li>Proficient in Microsoft Office Suite</li> <li>Fluent in French and English; Spanish is a plus</li> </ul> <p><strong>PERSONAL &amp; INTERPERSONAL SKILLS</strong></p><br> <ul> <li>Strong organizational and follow-up skills</li> <li>Responsiveness and ability to solve problems quickly</li> <li>Customer service mindset and team-oriented attitude</li> <li>Adaptability and flexibility in the face of change</li> </ul> <p><strong>WHAT DO WE HAVE TO OFFER?</strong></p><br> <p>With a genuine culture of reward and recognition, we want our employees to grow, develop and be part of our journey.</p><br> <p>There’s no doubt that you will be compensated for your hard work and commitment so if you’d like to work for one of the top Logistics providers in the world then please do get in touch to find your next role.</p><br> <p><strong>ABOUT TOMORROW</strong></p><br> <p>We value your professional and personal growth. That is why we share plenty of career opportunities for you to thrive within CEVA. Join CEVA for a challenging career</p><br> <br> <br> <p>Our Organization is an equal opportunity employer. It is company policy that there shall be no discrimination against any employee or applicant on the basis of race, color, creed, ancestry, ethnic origin, gender, sexual orientation, marital status, family status, disability and/or age (as prescribed by law).</p><br> <p>Please note: &nbsp;Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Operational management of the agency:</p><br><br><ul><li>Supervise the daily activity of the agency and ensure its smooth operation.</li><li>Ensure the availability, cleanliness, and compliance of vehicles for rent.</li><li>Monitor bookings, rental agreements, and payments.</li><li>Ensure compliance with internal procedures and quality standards.</li></ul><p>Commercial development:</p><br><br><ul><li>Develop the agency's turnover.</li><li>Carry out local prospecting with hotels, travel agencies, companies, tourism operators, and partners.</li><li>Monitor sales, profitability, and customer satisfaction objectives.</li><li>Ensure the correct application of rates, promotions, and commercial conditions.</li></ul><p>Team management:</p><br><br><ul><li>Supervise counter agents, drivers, and other staff assigned to the agency.</li><li>Organize schedules and distribute tasks.</li><li>Train teams on procedures, tools, and service standards.</li><li>Ensure discipline, punctuality, and quality of reception.</li></ul> <br> Required profile : <p>Profile:</p><br><br><ul><li>Associate's degree (Bac+2) to Bachelor's degree (Bac+4) in management, commerce, administration, tourism, logistics, or equivalent.</li><li>Proven experience in car rental, agency management, customer relations, and team management.</li><li>Experience in an airport or tourism-related environment is highly desirable.</li><li>Proficiency in sales techniques, negotiation, and business development;</li><li>Availability and flexible working hours, especially during peak periods.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p><strong>Partner Onboarding &amp; Content Quality</strong></p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p><strong>Provider &amp; Team Management</strong></p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p><strong>Operations, Data &amp; Process Improvement</strong></p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p><strong>Stakeholder Management &amp; Reporting</strong></p><ul><li>Act as the main point of contact between local Commercial teams (Sales &amp; Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>As Partner Onboarding Lead for Morocco, Tunisia and Ivory Cost, you will own the full content and partner activation operation across three dynamic markets. You will be the driving force behind how hundreds of new restaurant partners experience Glovo for the first time ensuring their menus are live, their teams are trained, and their performance is on track from day one. This is a high-autonomy, high-impact role. You will manage a 3rd-party provider team of 15 25 agents, collaborate with local Commercial teams and senior leadership, and continuously improve the processes that make our operations scalable and efficient. You will report directly to the Global Content Hub Manager based in Barcelona. One of the most exciting challenges ahead is the incorporation of AI tools into daily workflows. The new hire will play a key role in identifying, testing, and implementing AI-driven solutions to optimize agent tasks from content creation and quality checks to partner communication and performance monitoring. This is a unique opportunity to be at the forefront of operational innovation within Glovo.</p><p>Partner Onboarding &amp; Content Quality</p><ul><li>Own the full partner activation funnel: from Sales handover through menu creation, image upload, quality validation, and partner training on Glovo s tools</li><li>Ensure activation SLAs are met ( 96% of new partners onboarded within agreed timelines) across MA, TN, and CI</li><li>Maintain a content quality score of 98% across all three markets</li><li>Monitor partner performance during the first 60 days: offline time, working timetable, menu updates and proactively approach partners that did not launch successfully.</li></ul><p>Provider &amp; Team Management</p><ul><li>Manage day-to-day capacity and performance of a 3rd-party content provider (15 25 agents), ensuring SLA compliance, quality standards, and efficient resource utilization</li><li>You will have 2 Team Leads + 1 QA from BPO reporting directly to you.</li><li>Build and maintain daily scorecards to monitor agent productivity and output quality</li><li>Train, coach, and provide structured feedback to the provider team; create or adapt local training materials as needed</li><li>Manage onboarding and offboarding of provider agents across all internal tools (Salesforce, Jira, Admin)</li></ul><p>Operations, Data &amp; Process Improvement</p><ul><li>Track and report on key Content Operations KPIs: activation speed, content quality, partner performance in first 60 days, and budget adherence</li><li>Identify and implement at least 2 scalable process improvements per quarter, balancing speed, quality, and cost</li><li>Track, control, and report provider invoicing and working hours; keep operational costs within approved budget through accurate forecasting</li><li>Keep providers and local teams updated on process changes at Salesforce, Jira and Admin level</li><li>Lead and contribute to the integration of AI tools into operational workflows to drive efficiency at scale</li></ul><p>Stakeholder Management &amp; Reporting</p><ul><li>Act as the main point of contact between local Commercial teams (Sales &amp; Account Managers), Partner Operations, and the content provider</li><li>Present monthly business reviews with operational results, trends, and action plans to the Global Content Hub Manager and senior leadership</li><li>Coordinate cross-functional projects with local and global teams, implementing regional strategies at market level</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>5+ years of experience in operations, content management, or partner/customer success roles</li><li>Proven experience managing outsourced teams or 3rd-party providers</li><li>Fluent in French, Darija and English (written and spoken)</li><li>Strong data-driven mindset: experience tracking KPIs, SLAs, and building performance scorecards</li><li>Experience with Salesforce, or similar CRM/ticketing platforms</li><li>Excellent communication and stakeholder management skills: comfortable presenting results to senior leadership</li><li>Problem solver with an analytical approach, attention to detail, and a get things done attitude</li><li>Comfortable working in a fast-paced, high-growth tech environment</li><li>Experience managing budgets, invoicing, and cost control</li><li>Experience with Jira Service Desk or similar helpdesk tools</li><li>Knowledge of marketplace or delivery app operations (food tech, quick commerce)</li><li>Experience in partner onboarding or content creation at scale</li><li>Experience with Playvox, Toky, or similar QA/telephony tools</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>Orange Middle East and Africa operates in 17 countries in the Africa-Middle East region. Orange MEA represents one of the Orange Group's main growth territories, with over 154 million customers, 35 million active Orange Money customers, and 69 million 4G customers. As part of its digital transformation strategy, OMEA, through its Data &amp; AI division, is accelerating the implementation of a unified data foundation to improve the quality, accessibility, governance, and replicability of data products and AI/Data use cases across all 17 subsidiaries.</p><br><br><p><strong>Job Objectives:</strong></p><br><br><ul><li>Industrialize data quality and observability at the MEA level.</li><li>Ensure reliable, compliant, and usable data for KPIs, dashboards, AI models, and business use cases.</li><li>Accelerate the replication of Data &amp; AI use cases between subsidiaries.</li></ul><p><br><strong>Main Mission:</strong></p><br><br><p>The Data Governance Engineer manages operational quality, observability, and data governance to ensure the reliability and usability of MEA Data Products.<br>The goal is to ensure that the data used by business KPIs, BI dashboards, AI models, and operational use cases remain consistent, traceable, and exploitable across the MEA region.</p><br><br><p><br><strong>Main Responsibilities:</strong></p><br><br><ul><li>Define and implement MEA Data Quality &amp; Observability standards.</li><li>Define and monitor quality indicators: freshness, completeness, consistency, availability, uniqueness, and compliance...</li><li>Implement quality gates and validation checkpoints with subsidiaries after ingestion, transformation, exposure, and during operation.</li><li>Build monitoring dashboards and alerting mechanisms.</li><li>Detect anomalies, quality drifts, and pipeline breaks before they impact the business.</li><li>Lead Root Cause Analyses (RCA), troubleshooting, and remediation plans with subsidiaries.</li><li>Monitor SLAs/SLOs and operational quality of critical Data Products.</li><li>Maintain backlogs of technical debt and manage continuous improvement plans.</li><li>Ensure reconciliation and end-to-end monitoring of data flows.</li><li>Maintain functional and technical data lineage.</li><li>Ensure complete traceability of data from source systems to dashboards and AI models.</li><li>Produce operational documentation, data contracts, and associated repositories.</li><li>Orange Restricted</li><li>Work with business teams, architects, Data Engineers, AI/Data squads, DPOs, security, and DevOps/Observability teams.</li><li>Contribute to multi-country regulatory compliance and Data Privacy issues.</li><li>Technical expertise expected</li><li>Implement quality controls on batch and real-time pipelines.</li><li>Definition and operational calculation of Data Quality KPIs.</li><li>Building monitoring and observability dashboards.</li><li>Management of quality gates and validation of dataset usability.</li><li>Good command of Data Lake, Data Warehouse, Streaming, APIs, and ETL/ELT architectures.</li><li>Good understanding of Big Data architectures: Kafka, Spark, batch and real-time processing.</li><li>Experience with Cloud environments, analytics, and industrial data platforms.</li><li>Experience in implementing Data Observability and operational monitoring solutions (ELK/OpenSearch, Soda, or equivalent) to monitor freshness, completeness, lineage, volume anomalies, SLAs/SLOs, operational run, and the health of batch and real-time pipelines.</li><li>Good command of indexing, centralization, and exploitation mechanisms for technical and application logs for monitoring and troubleshooting data flows.</li><li>Ability to instrument Data/AI pipelines with metrics, quality checks, alerting, and operational dashboards for proactive detection of incidents and quality drifts.</li><li>Experience in implementing automated controls for dataset usability before exposure to business dashboards, KPIs, and AI models.</li><li>Analysis and troubleshooting of data pipelines.</li><li>Root Cause Analysis and remediation of data incidents.</li><li>Understanding of Data Privacy issues, access governance, and regulatory compliance.</li><li>Main interactions</li><li>The role works transversally with business teams, data architects, Data Engineering teams, DevOps/Observability experts, AI/Data squads, DPOs, security, as well as with data correspondents from MEA subsidiaries.</li></ul> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office, , Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Security/Loss Prevention, Engineering/Maintenance, Food and Beverage/Culinary and Event Management, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand s target customer and property employees and provides a return on investment.</p><p>Managing Profitability and Departmental Budgets Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results. Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience. Reviews financial reports and statements to determine how Operations is performing against budget. Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy. Works with direct reports to determine areas of concern and establishing ways to improve the departments financial performance. Strives to maintain profit margins without compromising guest or employee satisfaction. Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence. Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses. Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results. Develops an operational strategy that is aligned with the brand s business strategy and leads its execution. Makes and executes key decisions to keep property moving forward towards achievement of goals.</p><p>Managing Property Operations Strives to improve service performance. Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis. Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary. Ensures core elements of the service strategy are in place to produce the desired results. Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.</p><p>Leading Property Operations Teams Establishes a vision for product and service delivery on property. Champions the brand s service vision for product and service delivery and ensuring alignment amongst the property leadership team. Ensures employees are treated fairly and equitably.</p><p>Managing and Conducting Human Resources Activities Observes service behaviors of employees and providing feedback to individuals and/or managers. Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Conducts annual performance appraisals with direct reports according to Standard Operating Procedures. Utilizes an open door policy and reviewing employee satisfaction results to identify and address employee problems or concerns. Stays knowledgeable of leadership talent in the property. Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>Education and Experience</h2><ul><li>2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 8 years experience in the management operations, sales and marketing, or related professional area.</li><li>OR 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 6 years experience in the management operations, sales and marketing, or related professional area.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p> <strong>Sofrecom Maroc</strong> stands out for its <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central priorities. A close management approach promotes support, accountability and long-lasting teamwork. This collaborative foundation is complemented by a <strong>notable innovation dimension</strong>, encouraging initiative, agility and experimentation. <strong>Structured processes</strong> ensure reliability and operational efficiency, while performance-driven practices play a more supportive and balanced role. </p><br><br> <br> <br> Job : <p>Mission Context:<br>You will join a multidisciplinary team working in agile mode. Your main mission will be to strengthen the Cloud services security domain (COSMOS Security) by contributing to the design, development, automation, and operation of cross-functional security solutions.<br>You will work in an innovative technical environment, mostly Open Source, and collaborate closely with many internal stakeholders to ensure the availability of secure, high-performance, and reliable services.<br>Main Missions<br>Your role will revolve around the strategic THINK, BUILD, and RUN axes, with an intervention scope covering several key projects.<br>1. Design and implementation of security services (BUILD)<br>Participate in the construction and evolution of a WAF (Web Application Firewall) service based on the F5 NAP solution, from its architecture to its deployment.<br>Contribute to the enrichment of an internal security tool that aggregates vulnerability detection, compliance control (CIS), and robustness analysis functionalities (e.g., Vulso, John the Ripper).<br>Define and implement the architecture of these services in a containerized (Docker) and orchestrated (Kubernetes) environment.<br>2. Support and assistance (BUILD &amp; RUN)<br>Assist client teams in integrating the WAF service: help investigate blocks, configure rules, and build expertise.<br>Provide technical support to development teams for the continuous integration (CI/CD) of their applications on our platforms.<br>3. Studies and technological watch (THINK)<br>Conduct technical studies to evaluate and integrate new solutions related to the domain's security strategy.<br>Ensure studies are reproducible through rigorous documentation and effectively communicate results.<br>4. Automation and continuous integration (BUILD)<br>Develop and maintain continuous integration and deployment pipelines (GitLab-CI) for security services.<br>Write associated integration and operational procedures.<br>5. Maintenance in Operational Conditions and continuous improvement (RUN)<br>Handle Level 2 and 3 incidents and provide your expertise for their resolution.<br>Monitor the performance, availability, and user experience of services.<br>Manage platform capacity monitoring and optimize resources.<br>Participate in team rotations to ensure service continuity (ticket management, communication, on-call duty).</p><br><br> <br><br> </div>