Property Consultants Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>CGI Technologies and Solutions Morocco</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its operations. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This dynamic is reinforced by a structured <strong>organizational culture</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by an <strong>innovation dimension</strong> that encourages adaptability and initiative, while a more moderate <strong>competitive component</strong> supports a balanced results-driven mindset. </p><br><br> <br> Job : <p><u><strong>Roles and responsibilities:</strong></u></p><br><br><p><br>- Analyze business needs related to purchasing and inventory management;<br>- Write functional specifications;<br>- Configure the SD/MM module in SAP;<br>- Provide user support and training;<br>- Participate in testing and acceptance phases.</p><br><br> <br> <br> Required profile : <p><u><strong>Qualities required to succeed in this role:</strong></u></p><br><br><p><br><strong>Skills:</strong><br>- Good command of the SAP SD/ MM module<br>- Knowledge of procurement and inventory management processes<br>- Ability to write functional specifications<br>- Experience in SAP SD/MM configuration<br>- Good communication skills</p><br><br><p><strong>Profile:</strong><br>Graduated from higher education in computer science (Bac+3 to Bac+5), with at least 5 years of experience in the SAP SD module in an SAP ECC or S/4HANA environment. Rigorous, with good analytical skills, good communication, and a customer service mindset.</p><br><br><p>CGI is an inclusive employer and mindful of applications from people with disabilities and career development for men and women.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>GEC recrute | Chef de Projet Senior Banque Internationale / Trade Finance | Casablanca</span></b><br></p><br><p><span>Dans le cadre d’une mission stratégique pour l’un de nos clients du secteur bancaire, Global Experts Consulting recherche un </span><b><span>Chef de Projet Senior</span></b><span> disposant d’une solide expertise des métiers de la Banque Internationale et du pilotage de projets SI complexes.</span><br></p><br><p><b><span>Vos principales missions :</span></b><br></p><br><p><span>Piloter les projets et évolutions SI du domaine Banque Internationale, du cadrage jusqu’Ã&nbsp; la mise en production.</span><br></p><br><p><span>Recueillir et analyser les besoins métiers, réaliser les études d’impact et formaliser les expressions de besoins.</span><br></p><br><p><span>Assurer le suivi des plannings, budgets, risques, livrables et indicateurs de pilotage.</span><br></p><br><p><span>Coordonner les équipes Métiers, MOA, MOE, IT et les éditeurs, et animer les comités projet.</span><br></p><br><p><span>Superviser les phases de conception, de développement, de recettes SIT/UAT et de déploiement.</span><br></p><br><p><span>Contribuer Ã&nbsp; l’optimisation des processus et Ã&nbsp; la conduite du changement.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Minimum </span><b><span>10 ans d’expérience</span></b><span> en gestion de projets SI bancaires.</span><br></p><br><p><span>Expertise confirmée en </span><b><span>Banque Internationale / Trade Finance</span></b><span>.</span><br></p><br><p><span>Bonne maîtrise des paiements internationaux, des flux SWIFT et des environnements bancaires.</span><br></p><br><p><span>Expérience solide en AMOA, cadrage fonctionnel et coordination transverse.</span><br></p><br><p><span>La connaissance de </span><b><span>SWIFT MT/MX, ISO 20022, Temenos T24 ou Finastra</span></b><span> constitue un atout.</span><br></p><br><p><span>Excellentes capacités d’analyse, de communication et de pilotage.</span><br></p><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span></span><p><b><span>GEC – Global Experts Consulting recrute | SCRUM MASTER SENIOR – BANQUE | Casablanca</span></b><br></p><br><p><span>Dans le cadre du renforcement d’une </span><b><span>Digital Factory bancaire</span></b><span>, nous recherchons plusieurs </span><b><span>Scrum Masters Seniors</span></b><span> pour accompagner des squads Agiles sur des projets stratégiques Ã&nbsp; fort enjeu de delivery.</span><br></p><br><b><span>Vos principales missions :</span></b><br><br><span>Garantir l’application des valeurs, principes et pratiques </span><b><span>Agile / Scrum</span></b><br><br><span>Animer et faciliter les cérémonies Agiles : Daily, Sprint Planning, Review, Rétrospective…</span><br><br><span>Identifier et faciliter la levée des obstacles rencontrés par les squads</span><br><br><span>Coacher les équipes ainsi que les </span><b><span>Product Owners</span></b><br><br><span>Piloter et suivre le </span><b><span>delivery produit</span></b><br><br><span>Accompagner le PO dans la construction et le suivi de la </span><b><span>Roadmap</span></b><br><br><span>Gérer les dépendances et assurer la coordination entre plusieurs squads</span><br><br><span>Suivre les backlogs, vélocités, burndowns et indicateurs de delivery</span><br><br><span>Faciliter la collaboration entre les équipes métiers, IT et les différentes parties prenantes</span><br><br><b><span>Profil recherché :</span></b><br><br><span>Bac+5 en informatique / école d’ingénieur</span><br><br><b><span>Scrum Master confirmé :</span></b><br><br><b><span>8 ans d’expérience minimum dans le secteur bancaire</span></b><br><br><span>Excellente maîtrise de </span><b><span>Scrum et des cérémonies Agiles</span></b><br><br><span>Certification </span><b><span>PSM I</span></b><br><br><span>Très bonne maîtrise de </span><b><span>JIRA</span></b><span> : backlog, chiffrage, projections, vélocité…</span><br><br><span>Solide expérience en </span><b><span>pilotage du delivery et coordination de squads</span></b><br><br><span>Un </span><b><span>background technique / IT</span></b><span> constitue un réel atout</span><br><br><span>Leadership, autonomie, capacité de coordination et excellent relationnel</span><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <br><ul><li>Assign to validation engineers Test norm, Catnet, PLM, and JIRA task: Interface with TPM/ITPL for vehicle/part orders, especially during project start-up.<br>- Collaborate/Support on test list creation and revision with the team (test engineer and service design)</li><li>Ensure the program performance engineers meet all milestone deliverables: PIV creation: based on vehicle ordered , vehicles phases and scopesheet of functionalities<br>PIV sharing with key stakholders outside ICAS org.<br>Ensure PIV respects milestone and KPI, monitoring execution and progress</li><li>Review all slides and presentations of program /project: -Update validation results in ICAS decks and KPI dashboards.<br>-Review and approve slides and for program/project updates</li><li>Collect &amp; study all requirements for project: Collect and analyze all project requirements to ensure comprehensive test coverage</li><li>Define detailed validation project/program plan:Estimate FTE and means required for validation activities and critical path</li><li>Support PE into Issue triage meetings and Issue escalation meetings: Lead progress meetings with SSTM, PM CCVP, CX, and vehicle teams<br>- Facilitate technical discussions and problem resolution across teams.<br>- Participate in issue triage and escalation meetings<br>-Collaborate/Support on test list creation and revision with the team (test engineer and service design)<br>- Join into technical and management meeting where ICAS deliverables are discussed</li></ul><p>Report to top management progreams /projects results and KPI</p><br><br><p>: -Build KPI deck with all info and ICAS standards<br>- Provide weekly/daily progress reports on validation activities</p><br><br> <br> Required profile : <p><strong>Profile: </strong>Master's degree (Bac+5)</p><br><br><p><strong>Experience</strong>: 1 to 2 years</p><br><br><p><strong>Skills: </strong></p><br><br><p>Good knowledge of validation processes and tools (Test Norm, Catnet, PLM, JIRA).<br>Ability to analyze requirements and define test plans.<br>Leadership and team coordination skills.<br>Experience in planning and monitoring KPIs.<br>Excellent communication and negotiation skills.<br>Problem-solving and critical thinking.<br>English<br>Experience in project cost forecasting<br>JIRA<br>PLM</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <br><ul><li>Assign to validation engineers Test norm, Catnet, PLM, and JIRA task: Interface with TPM/ITPL for vehicle/part orders, especially during project start-up.<br>- Collaborate/Support on test list creation and revision with the team (test engineer and service design)</li><li>Ensure the program performance engineers meet all milestone deliverables: PIV creation: based on vehicle ordered , vehicles phases and scopesheet of functionalities<br>PIV sharing with key stakeholders outside ICAS org.<br>Ensure PIV respects milestone and KPI, monitoring execution and progress</li><li>Review all slides and presentations of program /project: -Update validation results in ICAS decks and KPI dashboards.<br>-Review and approve slides and for program/project updates</li><li>Collect &amp; study all requirements for project: Collect and analyze all project requirements to ensure comprehensive test coverage</li><li>Define detailed validation project/program plan: Estimate FTE and means required for validation activities and critical path</li><li>Support PE into Issue triage meetings and Issue escalation meetings: Lead progress meetings with SSTM, PM CCVP, CX, and vehicle teams<br>- Facilitate technical discussions and problem resolution across teams.<br>- Participate in issue triage and escalation meetings<br>- Collaborate/Support on test list creation and revision with the team (test engineer and service design)<br>- Join into technical and management meeting where ICAS deliverables are discussed</li></ul><p>Report to top management programs /projects results and KPI</p><br><br><p>: -Build KPI deck with all info and ICAS standards<br>- Provide weekly/daily progress reports on validation activities</p><br><br> <br> Required profile : <p><strong>Profile:</strong> Master's degree (Bac+5)</p><br><br><p><strong>Experience</strong>: 1 to 2 years</p><br><br><p><strong>Skills:</strong></p><br><br><p>Good knowledge of validation processes and tools (Test Norm, Catnet, PLM, JIRA).<br>Ability to analyze requirements and define test plans.<br>Leadership and team coordination skills.<br>Experience in planning and KPI monitoring.<br>Excellent communication and negotiation skills.<br>Problem-solving and critical thinking.<br>English<br>Experience in project cost forecasting<br>JIRA<br>PLM</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <ul><li>Level 1 and 2 user support on NX / Teamcenter</li><li>Change management and adoption of new tools</li><li>Conducting training sessions and user coaching</li><li>Functional and technical assistance for field issues</li><li>Writing documentation and user guides</li><li>Reporting and tracking incidents and improvement requests</li><li>Participation in the deployment and stabilization phases of the tools</li></ul> <br> Required profile : <p><strong>MUST qualifications:</strong></p><br><br><ul><li>Proficiency in Teamcenter and Siemens NX tools</li><li>Experience in user support and change management</li><li>Ability to train and coach users</li><li>Knowledge of the PLM / CAD environment</li></ul><p><strong>Nice-to-have qualifications:</strong></p><br><br><ul><li>Experience with Siemens solutions</li><li>Experience in deploying digital tools</li><li>Knowledge of engineering / product processes</li></ul><p><strong>Languages:</strong></p><br><br><ul><li>French: B2</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>1. Verification of Allocated XF Claims</strong></p><br><br><ul><li>Review XF claims assigned daily in <strong>CONFIRMED</strong> status.</li><li>Compare the report data with information available in the claim damage card in <strong>OBT Stella</strong> and verify correctness.</li></ul><p><strong>2. Preparation of Pre-Invoices</strong></p><br><br><ul><li>Complete the <strong>PRE-INVOICE</strong> template using information from the Debit/Credit report.</li></ul><p><strong>3. Communication with Dealers and Repairers</strong></p><br><br><ul><li>Send <strong>PRE-INVOICE</strong> documents to dealers/repairers.</li><li>Provide instructions regarding invoice issuance &amp; required actions in <strong>OBT Stella</strong>.</li></ul><p><strong>4. Invoice Validation</strong></p><br><br><ul><li>Monitor automatic notifications when claim status changes to <strong>PRE-INVOICE</strong>.</li><li>Download invoices submitted by dealers/repairers.</li><li>Verify invoice accuracy.</li><li>Save approved invoices in the designated location and update the tracking file with invoice numbers.</li><li>Request from dealers/repairers to make corrections if any discrepancies are found.</li></ul><p><strong>6. Monthly Reporting</strong></p><br><br><ul><li>Prepare monthly closure reports for each market.</li><li>Ensure reports are completed by the 10th day of the following month.</li><li>Verify the completeness and accuracy of reported data.</li></ul><p><strong>7. Settlement Support for Markets</strong></p><br><br><ul><li>Prepare and send monthly closure reports.</li><li>Submit approved invoices to the respective markets for settlement.</li><li>Prepare and send settlement-related communications.</li><li>Support markets on a rotational basis.</li></ul><p><strong>8. Hypercare Support Activities</strong></p><br><br><ul><li>Raise Hypercare tickets for damage ID requiring status updates from <strong>PRE-INVOICE</strong> to <strong>CLOSED</strong>.</li></ul><p><strong>9. Cooperation with Markets and Finance Teams</strong></p><br><br><ul><li>Contact markets to confirm invoice submission for accounting.</li><li>Monitor charge reprocessing activities for responsible Logistics Providers (LPs).</li><li>Follow up on missing documentation and resolve discrepancies.</li></ul> <br> Required profile : <p><u><strong>Master's degree (Bac + 5) in Industrial Engineering and Logistics</strong></u></p><br><br><p><strong><u>0 to 1 year of experience</u></strong></p><br><br><p><strong>Required Skills &amp; Competencies</strong></p><br><br><ul><li>Strong attention to detail and accuracy when reviewing financial data and documentation.</li><li>Analytical skills with the ability to compare and validate data from multiple sources.</li><li>Good working knowledge of Microsoft Excel for reporting and data analysis.</li><li>Ability to work with web-based business systems, preferably <strong>OBT Stella</strong> or similar platforms.</li><li>Experience in preparing and validating financial documents such as pre-invoices and invoices.</li><li>Good command of English, both written and spoken.</li><li>Professional email communication skills.</li><li>Strong organizational and time-management skills.</li><li>Ability to follow established procedures and work instructions.</li><li>Ability to work independently and manage assigned tasks effectively.</li><li>Reliability and ability to meet deadlines, particularly for recurring monthly activities.</li><li>Strong collaboration and stakeholder management skills.</li><li>Problem-solving ability and capability to identify and resolve documentation discrepancies.</li></ul><p><strong>Preferred Qualifications</strong></p><br><br><ul><li>Previous experience in administration, finance, accounting, logistics, or claims management.</li><li>Basic understanding of transport damage claims and compensation processes.</li><li>Familiarity with invoicing and financial documentation workflows is a nice-to-have.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Rattaché(e) à la DSI, vous serez l'interlocuteur/trice permanent(e) capable de transformer les besoins métiers en solutions SI utiles, maîtrisées, documentées et effectivement adoptées par les utilisateurs.<br> Vos missions Cadrage et qualification des besoins Recueillir, analyser, challenger et prioriser les besoins des directions métiers Formaliser objectifs, périmètre, contraintes, risques et critères de succès Élaborer notes de cadrage, études d'opportunité et dossiers d'aide à la décision Conception fonctionnelle et consultation Cartographier les processus existants et cibles, proposer des scénarios d'amélioration Rédiger expressions de besoins, spécifications fonctionnelles et cahiers des charges Participer à l'analyse des offres, aux soutenances et à la contractualisation Pilotage de projets Construire et tenir à jour planning, budget, RACI, registre des risques et tableaux de bord Animer ateliers, comités projet, COPIL ; formaliser les décisions Contrôler l'avancement des prestataires et la conformité des livrables Recette, déploiement et conduite du changement Définir la stratégie de recette, coordonner les tests métiers et les décisions Go/No Go Préparer déploiement, supports utilisateurs, formations et communication Suivre l'adoption et les bénéfices attendus Gouvernance et capitalisation Maintenir une documentation projet homogène et traçable Contribuer au suivi consolidé du portefeuille projets SI Capitaliser retours d'expérience, standards et bonnes pratiques Le profil que nous recherchons Formation : Bac+5 en systèmes d'information, ingénierie, management de projet ou école de commerce avec spécialisation SI Expérience : Minimum 10 ans d'expérience professionnelle, dont au moins 4 ans en AMOA, Business Analysis ou pilotage fonctionnel de projets SI Expérience souhaitée : Projets transverses multi-directions, gestion de prestataires externes, consultation/contractualisation, recette et conduite du changement Secteurs appréciés : Entreprise structurée, établissement public, finance ou secteur fortement réglementé, environnement multi-prestataires Langues : Excellente maîtrise du français ; anglais professionnel Compétences requises Recueil et analyse des besoins, modélisation des processus, animation d'ateliers Gestion de projet en cycle en V, Agile ou hybride Connaissance de la gouvernance SI, qualité de service, sécurité et protection des données Maîtrise avancée de MS Office (Word, Excel, PowerPoint) et MS Project ; pratique de Jira, Azure DevOps ; connaissance de Visio, BPMN ou UML Un plus : Power BI, SharePoint/Microsoft 365, outils de GED Certifications appréciées : PMP, PRINCE2, Scrum, ITIL, PMI-PBA Qualités personnelles Rigueur, autonomie et sens de l'organisation ; excellentes capacités d'analyse, de synthèse et de présentation face à des interlocuteurs de niveau Direction Générale ; écoute, diplomatie et leadership transversal ; esprit critique et sens du service.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>1. Position Overview</strong></p><br><br><p>The Software Business Unit (SWBU) leads the development, commercialization, and management of Stellantis software products and connected services. The organization focuses on delivering innovative digital experiences, driving customer satisfaction, and generating sustainable recurring revenue across brands and markets.</p><br><br><p>The Business Unit Management Enlarged Europe and Middle East Africa (BMEE) team is responsible for driving the overall commercial performance of Stellantis Connected Services across the Enlarged Europe and Middle East &amp; Africa regions. For each connected service, BMEE defines and executes the commercial strategy, ensures its deployment across the different regions for all targeted brands/markets, and continuously monitors sales performance to identify opportunities and draw corrective action plans when required.</p><br><br><p>Within BMEE, the Brand Account Manager Assistant (Supplier's Project Manager) supports the Brand Account Manager (STELLANTIS Project Manager) regarding:</p><br><br><ul><li>Brand Account and portfolio management</li><li>Pricing Management and commercial strategy execution</li><li>Business performance monitoring</li><li>Cross-functional coordination to ensure successful delivery of connected services objectives</li></ul><br><p><strong>2. Key Interfaces / Stakeholders</strong></p><br><br><ul><li><strong>Internal (SWBU / SWX):</strong><ul><li>Brand Account Manager</li><li>Business Management Enlarged Europe (BMEE) team</li><li>Software Product Business (SWPM) team</li><li>Operations &amp; customer support (OP4C) team</li><li>SWX Finance team</li></ul></li><li><strong>Brands &amp; Regions:</strong><ul><li>Brand representatives in EMEA markets</li><li>Brand marketing, sales, and connected services teams</li></ul></li></ul><br><p><strong>3. Required Qualifications &amp; Experience</strong></p><br><br><ul><li>First professional experience (internship or initial role) in business management,</li><li>pricing, marketing, consulting, or project coordination.</li><li>Strong interest in connected services, digital products, data-driven business models and the automotive industry.</li><li>Fluency in English (written and spoken) is mandatory.</li></ul><br><br><p><strong>4. Key Competencies &amp; Skills</strong></p><br><br><ul><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><br><p><strong>5. Nice-to-have / Additional Assets</strong></p><br><br><ul><li><p>Exposure to the automotive, digital, or subscription-based services environment.</p><br><br></li><li><p>Initial experience with benchmarking or competitive analysis.</p><br><br></li><li>Knowledge of tools used for reporting, business performance monitoring, or data analysis</li><li>Additional European language(s) would be considered a plus.</li></ul> <br> Required profile : <p><strong>Profile Required:</strong></p><br><br><ul><li>Master's degree (Bac+5) in Marketing / Business.</li><li>Strong interest in connected services, digital products, data-driven business models, and the automotive industry.</li></ul><p><strong>Experience:</strong></p><br><br><ul><li>1 to 3 years of experience. First professional experience (internship or initial role) in business management, pricing, marketing, consulting, or project coordination.</li></ul><p><strong>Required Skills:</strong></p><br><br><ul><li>Fluency in English (written and spoken) is mandatory.</li><li>Strong analytical skills with the ability to structure and interpret business data and KPIs.</li><li>Good understanding of commercial performance drivers and pricing principles.</li><li>Ability to work in a cross-functional and multicultural environment.</li><li>Structured, detail-oriented, and reliable, with strong follow-up capabilities.</li><li>Clear and professional communication skills, both written and oral.</li><li>Proactive mindset and willingness to learn in a fast-evolving business context.</li></ul><p><strong>Nice-to-have / Additional Assets:</strong></p><br><br><ul><li>Exposure to the automotive, digital, or subscription-based services environment; initial experience with benchmarking or competitive analysis; knowledge of tools used for reporting, business performance monitoring, or data analysis; additional European language(s) would be considered a plus.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Agent today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Provide customer support through chat, email and phone channels , assisting customers with their questions and requests; Handle inbound customer inquiries during evening/night shifts and provide timely, helpful solutions; Assist customers with charger-related issues , including basic troubleshooting of hardware and software problems; Support customers with refund requests and guide them through the necessary steps; Document customer interactions accurately and follow established support processes; Escalate more complex issues when needed to ensure proper resolution; What you need to succeed in this role: Excellent English and French communication skills (C1 for both spoken and written) ; Proven previous experience in Customer Support, with experience handling chats, emails and calls; Availability to work night shifts in a part-time position, with 6-hour shifts; Strong written and verbal communication skills; Customer-focused mindset with a proactive and solution-oriented approach; Ability to troubleshoot basic technical issues and guide customers through solutions; Good attention to detail and ability to manage multiple customer requests; Ability to work independently and adapt to a fast-paced support environment; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload); Benefits: Fixed schedule with two different options: 24 hours per week: Thursday–Friday, 03:00–09:00 and Saturday–Sunday, 21:00–03:00 (CET); 30 hours per week: Monday–Friday, 20:00–02:00 or Saturday–Wednesday, 02:00–08:00 (CET); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements; *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> ;</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p><strong>Mission 1: Integration consulting and customer support</strong></p><br><br><ul><li>Identify and analyze customer needs and contribute to defining appropriate solutions</li><li>Participate in client meetings (scoping workshops, demonstrations, functional workshops, etc.)</li><li>Ensure the integration, configuration, and version upgrades of solutions for clients</li><li>Support clients in the daily use of the solutions and train them on its functionalities</li><li>Contribute to writing functional specifications in coordination with internal teams</li></ul><p><strong>Mission 2: Functional validation and delivery quality</strong></p><br><br><ul><li>Prepare acceptance test plans and develop test scenarios</li><li>Participate in various validation phases (functional tests, integration tests, non-regression tests, etc.)</li><li>Perform and validate functional acceptance testing before go-live</li><li>Write and maintain functional documentation and user guides</li></ul><p><strong>Mission 3: Operational monitoring and continuous improvement</strong></p><br><br><ul><li>Handle customer requests and incidents via the support tool, ensuring their analysis and follow-up until resolution</li><li>Ensure regular communication with clients throughout the handling of their requests</li><li>Support the support team in managing tickets and sharing best practices</li><li>Participate in enriching the internal knowledge base and continuously improving the services offered</li></ul><br> <br> Required profile : <p><strong>Education and experience</strong></p><br><br><ul><li>Master's degree from a top engineering school or Master's degree in computer science / software engineering / applied mathematics</li><li>First experience (1 to 3 years) in a similar position and/or in activities related to capital markets</li></ul><p><strong>Skills</strong></p><br><br><ul><li>Ability to navigate and operate in a complex technical environment</li><li>Motivated by a career in the financial markets world and associated systems</li><li>Proficiency in database languages (Oracle / PostegreSQL)</li><li>Analytical, diagnostic, and problem-solving skills</li><li>Knowledge of asset management or financial markets businesses is a real plus.</li></ul><p><strong>Personal qualities</strong></p><br><br><ul><li>Curious and proactive</li><li>Autonomous, structured, rigorous, and sense of priorities</li><li>Good interpersonal skills, communication, and customer service</li><li>Teamwork and project mode</li></ul><p><strong>Languages</strong></p><br><br><ul><li>French: fluent</li><li>English: professional</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Result of Service<br>The expert shall, within the relevant timeframe, provide to the ECA SRO-NA with a) The preparation of an initial report (R1) stating a good understanding of the task by the expert and detailing among others the work to be undertaken, the conceptual framework, the methodology, the work report and the chronogram of the activities. b) The country situation analysis report (R2) on the results of the assessment of the existing framework, available data and information on institutional, legal, financial aspects related to remittances and its contribution to sustainable development in Egypt. The report will include (i) identified gaps and challenges of building an effective regulatory, investment, and institutional framework in addition to a relevant information system to better optimize the contribution of diasporas into development and (ii) a review of Egypt`s investment environment to attract remittances. This will help to identify challenges and opportunities for investment by Diaspora. c) A proposed effective regulatory and institutional framework based on the country’s context and international experiences including suggested strategic tools/instruments and policy reforms that are tailored to the needs of Diaspora to channel remittances to investments in Egypt. A report with all detailed information (R3) will be submitted by the expert. d) A detailed roadmap (actions/ reforms/policies with timeframe...) to establish the identified framework and a clear action plan to better leverage diasporas’ investments and contribution to the development of Egypt. A document with all detailed information will be submitted by the expert (R4). The expert will design a final workshop (R4) to present the adequate framework with the detailed action plan.<br> Work Location<br>EGYPT<br> Expected duration<br>6 months<br> Duties and Responsibilities<br>Background and rationale for support Diasporas contribute significantly to the sustainable development of both destination and origin countries, making diverse economic, social, and cultural contributions. They bring home significant remittances and skills from destination countries, providing significant benefits to home countries and as useful source of technological transfer, and innovative ideas for national development. Migrants also acquire financial resources for sole and joint investment to improve lives, make financial returns, or both. Despite their increasing importance, diaspora policies still receive less consideration than immigration policies. Remittances are a vital tool for development and have significant implications for economic growth through the increase of consumption, investment, and social spending (education, health, social security…). Remittances inflows have increased significantly in recent years and have become the main financial external inflow in African countries, surpassing other inflows that traditionally play an important role in these countries, such as official development assistance (ODA) and foreign direct investment (FDI). In 2025, formal remittances to Africa reached historic levels surpassing US$100 billion, driven by policy reforms and strong diaspora engagement with Egypt ranking 1st and receiving the most important share of remittances ($41.5 billion). However, the positive contribution of international migrants, remittances in particular, is overlooked. And while countries have made some progress on capitalizing on migrants' contribution to development, in African countries these efforts continue to be a missed opportunity. Understanding migrants' positive contribution to their receiving countries and designing policies and tools that protect and empower them is key for maximizing the socioeconomic benefits of migration. Knowing the importance of remittances to economic development and to facilitate evidence-based policies and their implementation, the governments, the private sector, and the NGOs need clear tools, framework and policies that help to better optimize the contribution of Diasporas in the development of their countries of origin. In this context, ECA is implementing a programme on "Strengthening the migration-development nexus in Africa » from 2024 to 2027. The programme supports six African Member States with important diaspora, significant remittance inflows and proactive efforts from the government to leverage diaspora contribution for development and channel remittances to productive investments. The program’s objective is to strengthen the capacities of selected countries to integrate diaspora’ contribution into national development strategies/plans/programmes as alternative source to finance development and to channel remittances to productive investment by developing the practical/adequate institutional, regulatory and financial framework. Scope and tasks of work Under the direct supervision of the Chief of the Subregional Initiatives Section and the Economic Affairs Officer and the overall supervision of the Director of the North Africa Regional Office, the expert will provide technical support and advisory services to the Ministry of Finance and stakeholders in Egypt to develop the adequate framework to better leverage the diasporas’ contribution to development in Egypt. The expert will: - Prepare an inception report demonstrating a good understanding of the task and detailing among others the work to be undertaken, the conceptual framework, the methodology, the work plan, the annotated plan of the report and the chronogram of the activities. - Assess the existing framework, available data and information on institutional, regulatory, financial aspects related to remittances and its contribution to sustainable development in Egypt. This assessment will help to identify gaps and challenges to build/develop an effective framework to better optimize the contribution of diasporas into development. In addition, a review of Egypt`s investment environment to attract remittances and diaspora savings will be done. This will help to identify challenges and opportunities for investment by Diaspora. Prepare a country situation analysis report based on the results of the assessment. - Develop and propose an effective regulatory and institutional framework based on the country’s context and international experiences with policy reforms and strategic tools/instruments, that are tailored to the needs of Diaspora to channel remittances to investments in Egypt. - Elaborate a detailed roadmap to establish the identified framework, strategic tools/instruments and propose a clear action plan to better leverage diasporas’ investments and contribution to development (actions/ reforms/policies with timeframe, Monitoring &amp; Evaluation matrix and coordination structure). - Take part in national, regional and subregional discussions and workshops related to the programme, and act as a resource person in the work on diasporas’ economic contribution in Egypt. - Develop and implement two (2) workshops: (1) at mid-term to discuss the preliminary results and (2) the final workshop to present the suggested effective framework including policy reforms and the roadmap. The expert is expected to ensure the involvement of relevant stakeholders (Government Ministries, Departments and Agencies, Development Partners; private sector, civil society...), in collaboration with the established National Technical working group in Egypt. Anticipated Deliverables and Implementation schedule 2 days after signing the contract - The ECA and the Ministry of Finance in Egypt organize a meeting with the expert. 2 weeks after signing the contract - The expert submits to ECA and Ministry of Finance an inception report (R1) detailing the conceptualization of the assignment that strongly demonstrates a clear understanding and interpretation of the objectives and tasks; and detailing among others the work to be undertaken, the conceptual framework, the methodology, the work plan, the annotated plan of the report and the chronogram of the activities. 1.5 months after signing the contract - The expert presents to the ECA, The Ministry of Finance and the National Technical Working Group the assessment of the existing framework, available data and information on institutional, legal, financial aspects related to remittances and its contribution to sustainable development in Egypt. This exercise will include identified gaps and analyze the challenges of building an effective regulatory, investment, and institutional framework in addition to a relevant information system to better optimize the contribution of Egyptian diasporas and channel remittances to investments. After including comments, the expert submits the draft (R2) of the country situation analysis report on the results of the assessment on the existing framework, available data and information on institutional, legal, financial aspects related to remittances in Egypt. 3 months after signing the contract - The expert submits the first draft (R3) of the proposed effective/adequate regulatory and institutional framework based on the country’s context and international experiences. The report includes also suggested policy reforms and strategic tools/instruments, that are tailored to the needs of Egyptian Diaspora to channel remittances to productive investments The expert will contribute to the mid-term progress workshop and presents the first draft for comments. 4 months after signing the contract - The expert submits the final report (R3) of the proposed framework (with policy reforms needed and strategic tools/instruments) after taking into consideration the comments received. 5 months after signing the contract - The expert submits the first draft of a detailed roadmap to establish the identified framework, strategic tool/instruments and propose a clear action plan to better leverage diasporas’ investments and contribution to the development of Egypt (R4) 6 months after signing the contract - The expert submits the final draft of the detailed roadmap with a clear action plan (actions/ reforms/policies with timeframe...) to better leverage diasporas’ investments and contribution to the development of Egypt considering receive comments and recommendations (R4) and develops and implements a national workshop to present the adequate framework and the detailed action plan.<br> Qualifications/special skills<br>Advanced university degree (Masters' degree) in economics, international economics, Finances (Statistics, Development Economics, etc.) or any related field is required. A PhD would be an advantage A minimum of seven years of experience in economic research and analysis is required Experience in analytical policy research in economies, or macroeconomic analysis in Africa/ North Africa is desirable<br> Languages<br>English and French are the working languages of the UN Secretariat. For this consultancy, Fluency in English and Arabic are required<br> Additional Information<br>Not available.<br> No Fee<br>THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.<br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ALH Holding</strong> is characterized by a <strong>collaboration-driven culture</strong>, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a <strong>strong organizational focus</strong>, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability. </p><br><br> <br> Job : <ul><li>Feasibility studies for projects;</li><li>Participation in the development of project budgets, and updating them as studies and work progress;</li><li>Management and coordination of architectural studies for projects;</li><li>Follow-up of permit applications with the various stakeholders;</li><li>Studies of the residential and hotel real estate market in terms of design, services, finishes, and budgets;</li><li>Challenging concepts and plans and proposing areas for improvement;</li><li>Establishment of specifications for technical and architectural services in compliance with budgets;</li><li>Development of a material database by quality level with prices, supplier lists, technical data sheets, etc.;</li><li>Support for the technical and purchasing departments in sourcing different materials;</li><li>Implementation of product watch and identification of market innovations and novelties;</li></ul> <br> Required profile : <ul><li>Civil engineering or architecture degree;</li><li>3 to 5 years of experience with a real estate developer or an architecture firm;</li><li>Good knowledge of material prices and construction costs;</li><li>Knowledge of construction rules and urban planning code in Morocco</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>AbbVie is searching for an in-house Associate General Counsel for our Patent Prosecution group, part of AbbVie’s Intellectual Property, Transactions, and Innovation legal team. This position will support AbbVie’s pharmaceutical products and be based in our offices in North Chicago, IL, Waltham, MA, South San Francisco, CA, or Irvine, CA with a hybrid work model (on site 3+ days/week).</p><br><p>Acting individually and in cross-functional teams, the Associate General Counsel will develop and implement intellectual property strategies for AbbVie’s products and product candidates, with a focus on neuroscience.&nbsp;</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Maximize AbbVie’s competitive position through creation and implementation of intellectual property strategies</li><li>Provide legal advice and counsel to cross-functional R&amp;D and business teams on a variety of IP-related matters</li><li>Draft, file, and prosecute strategically useful patent applications worldwide both directly and through management of outside counsel</li><li>Challenge and defend patents in IPR, opposition, interference, and other post-grant proceedings</li><li>Conduct prior art searches, analyze third-party patent positions, and conduct due diligence to support business development activities</li></ul><br>Qualifications<br><br><ul><li>JD degree from an accredited law school, state bar admission enabling in-house practice (specific state not required), and registration to practice before the USPTO</li><li><strong>8+ years of experience practicing patent law as an attorney or patent agent at a law firm and/or life sciences company, including substantial U.S. and foreign patent prosecution</strong><ul><li><strong>Experience with India, China, and emerging markets a plus</strong></li></ul></li><li>Technical background relevant for pharmaceutical patent prosecution, such as:<ul><li>Experience with small molecule and/or biological pharmaceutical discovery &amp; development, and/or</li><li>Technical degree in relevant field, such as molecular biology, biotechnology, biochemistry, biology, chemistry, chemical engineering, or biomedical engineering</li></ul></li><li>Strong legal, analytical, communication, collaboration, and people skills</li><li>Demonstrated ability to manage complex projects to meet deadlines</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at&nbsp;www.abbvie.com. Follow @abbvie on&nbsp;LinkedIn,&nbsp;Facebook,&nbsp;Instagram,&nbsp;X&nbsp;and&nbsp;YouTube.</p><br><br>Job Description<br><br><p>AbbVie is searching for an in-house Senior Counsel for our Patent Prosecution group, part of AbbVie’s Intellectual Property, Transactions, and Innovation legal team. This position will support AbbVie’s Aesthetic, Eye Care and other therapeutic areas, and be based in our offices in North Chicago, IL, Waltham, MA, Irvine, CA, or South San Francisco, CA, with a hybrid work model (on site 3+ days/week).</p><br><p>Acting individually and in cross-functional teams, the in-house Senior Counsel will develop and implement intellectual property strategies for AbbVie’s products and product candidates.&nbsp;</p><br><p><strong>Responsibilities:</strong></p><br><ul><li>Maximize AbbVie’s competitive position through creation and implementation of intellectual property strategies</li><li>Provide legal advice and counsel to cross-functional R&amp;D and business teams on a variety of IP-related matters</li><li>Draft, file, and prosecute strategically useful patent applications worldwide both directly and through management of outside counsel</li><li>Challenge and defend patents in IPR, opposition, interference, and other post-grant proceedings</li><li>Conduct prior art searches, analyze third-party patent positions, and conduct due diligence to support business development activities</li></ul><br>Qualifications<br><br><p><strong>Qualifications</strong>:</p><br><ul><li>JD degree from an accredited law school, state bar admission enabling in-house practice (specific state not required), and <strong>registration to practice before the USPTO</strong></li><li><strong>5+ years of experience practicing patent law as an attorney or patent agent </strong>at a law firm and/or life sciences company, including substantial U.S. and foreign patent prosecution</li><li>Technical background relevant for medical devices, aesthetic products and/or pharmaceuticals patent prosecution, such as:<ul><li>Experience with medical devices, drug/device combination products,-aesthetic products, and/or small molecule and/or biological pharmaceutical discovery &amp; development, and/or</li><li>Technical degree in relevant field, such as biotechnology, biomedical engineering, biochemistry, biology, chemistry, or chemical engineering</li></ul></li><li>Strong legal, analytical, communication, collaboration, and people skills</li><li>Demonstrated ability to manage complex projects to meet deadlines</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or&nbsp;local law:&nbsp;​</p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company&nbsp;believes in&nbsp;good faith it will pay for this role at the time&nbsp;of this posting based on the job grade for this position.&nbsp;Individual&nbsp;compensation paid within this range will depend on many factors including geographic location, and&nbsp;we&nbsp;may&nbsp;ultimately&nbsp;pay&nbsp;more or less than the posted range. This range may be&nbsp;modified&nbsp;in the&nbsp;future.&nbsp;​</p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),&nbsp;medical/dental/vision&nbsp;insurance and 401(k) to eligible&nbsp;employees.​</p><br></li><li><p>This job is eligible to&nbsp;participate&nbsp;in our long-term incentive&nbsp;programs.&nbsp;​</p><br></li></ul><p>Note: No amount of pay&nbsp;is considered to be&nbsp;wages or compensation until such amount is earned, vested, and&nbsp;determinable.&nbsp;The amount and availability of any bonus,&nbsp;commission, incentive, benefits, or any other form of&nbsp;compensation and benefits&nbsp;that are allocable to a particular employee&nbsp;remains&nbsp;in the Company's sole and&nbsp;absolute&nbsp;discretion unless and until paid and&nbsp;may be&nbsp;modified&nbsp;at the Company’s sole and absolute discretion, consistent with&nbsp;applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.&nbsp;</p><br><p>US &amp; Puerto Rico only - to learn more, visit&nbsp;https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>

<p>The call reception advisor is responsible for answering incoming customer calls by telephone. Their role consists of identifying their needs and providing a solution as quickly as possible. Sometimes, they also have to finalize sales. Reporting to the team manager, their main tasks consist of: Receiving incoming customer calls. Actively listening to the interlocutors. Identifying their needs, analyzing their requests and directing them. Maintaining the highest quality of customer service. Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking charge of the mission, complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language, with good oral and written fluency. Excellent argumentation skills. Commercial logic. Real listening skills. Unwavering empathy.</p>

<p>For all clients, the mission of a Digital Advisor consists of: Responding to customer requests in writing within the allotted time. Assisting the client until their commercial or first-level technical issue is resolved. Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking on the mission, complete training is provided to prepare them for the responsibilities that will be entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect mastery of the French language in writing. Impeccable spelling. Ability to adapt discourse to the interlocutor. Fast typing speed. Team spirit and company spirit. Unfailing empathy.</p>

<p>For all clients, the mission of a Digital Advisor consists of: Responding to customer requests in writing within the allotted time. Assisting the client until their commercial or first-level technical problem is resolved. Guaranteeing the achievement of the project's quantitative and qualitative objectives. Before taking on the mission, a complete training is provided to prepare them for the responsibilities entrusted to them.</p><p><strong>Desired Candidate Profile</strong></p><p>Perfect command of the French language in writing. Impeccable spelling. Ability to adapt discourse to the interlocutor. Fast typing speed. Team and company spirit. Unwavering empathy.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>We are recruiting for our client in Casablanca, a <strong>Customer Advisor</strong>.<br> </p><br><br><p><u><strong>Main missions:</strong></u></p><br><br><ul><li>Welcome, inform, and assist clients with their requests.</li><li>Handle calls, emails, and client requests.</li><li>Identify client needs and propose suitable solutions.</li><li>Ensure effective follow-up of cases and complaints.</li><li>Build customer loyalty by providing quality service.</li><li>Maintain a high level of customer satisfaction.</li><li>Respect company procedures and quality standards.</li></ul> <br> <br> Required profile : <ul><li>Associate's degree (Bac+2) or higher, preferably in management, commerce, or customer relations.</li><li>Proven experience in a similar role is desired.</li><li>Excellent oral and written communication skills.</li><li>Proficiency in French; knowledge of English is an asset.</li><li>Good command of computer tools.</li><li>Listening skills, customer focus, and interpersonal ease.</li><li>Rigor, organization, and teamwork spirit.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p> Ce que nos collaborateurs aiment le plus chez nous <span>❤</span> : Pour consulter leurs avis certifiés </p><br><br> <br> <br> Company culture : <p><strong>Disty Technologies</strong> is driven by a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation are key drivers of success. This dynamic is balanced by a <strong>collaborative dimension</strong>, promoting trust, empowerment and close managerial support. The company also embraces an <strong>innovation culture</strong>, encouraging initiative, adaptability and experimentation. Finally, a structured <strong>organizational foundation</strong> underpins the whole, ensuring process rigor, reliability and operational efficiency. </p><br><br> <br> Job : <p>As a <strong>Sales Advisor</strong>, you will be in charge of selling our product range to IT resellers in the national market. Customer relations will mainly be by telephone (outgoing and incoming calls) and email.<br>You will be responsible for the follow-up, development, and loyalty of our customers.<br><strong>Your main responsibilities will be to:</strong></p><br><br><ul><li>Develop your client portfolio,</li><li>Build loyalty with existing clients,</li><li>Promote Disty Technologies' products and services,</li><li>Conduct competitive intelligence,</li><li>Ensure the proper implementation of defined commercial policies,</li><li>Provide regular reporting of your activity to your manager.</li></ul> <br> Required profile : <p>With a commercial or general background, you must have <strong>at least 2 years of successful experience in sales.</strong><br>Your commitment and perseverance, combined with our know-how, will turn your ambitions into achievements and together, we will exceed our goals!</p><br><br><p>With good communication skills and persistence, you show openness and receptiveness.</p><br><br><p>You fully embrace the company culture that places customer satisfaction as the absolute priority.</p><br><br> <br><br> </div>