Receptionist Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>We are recruiting for our client, a hotel in Casablanca, a <strong>Spa Receptionist</strong>.</p><br><br><p><u><strong>Main tasks:</strong></u></p><br><br><ul><li>To welcome spa clients in person and by phone.</li><li>To manage bookings, cancellations, and treatment schedules.</li><li>To inform clients about the spa's services, offers, and products.</li><li>To handle billing and payment operations.</li><li>To ensure client satisfaction and loyalty.</li><li>To coordinate with spa teams to ensure smooth and quality service.</li><li>To maintain a welcoming reception area that meets the establishment's standards.</li></ul> <br> Required profile : <ul><li>Training in hospitality, tourism, reception, or a similar field.</li><li>Previous experience in a reception role, ideally in a spa, hotel, or wellness center.</li><li>Excellent presentation and customer service skills.</li><li>Proficiency in French and English; any other language is a plus.</li><li>Good command of computer tools.</li><li>Organizational skills, rigor, and discretion.</li><li>Dynamism, courtesy, and team spirit.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Locamed</strong> embraces a <strong>largely cooperation-driven culture</strong>, placing people, trust and teamwork at the heart of its organization. The company favors a close management style focused on support, empowerment and strong professional relationships. This collaborative foundation is complemented by a <strong>notable innovation component</strong>, encouraging initiative, creativity and adaptability. Competitive and organizational aspects remain secondary, helping structure operations and support performance objectives. </p><br><br> <br> Job : <p>Join a dynamic player in the <strong>Medical Equipment</strong> sector in <strong>Rabat</strong>! A unique opportunity awaits you to grow as a <strong>Medical Receptionist M/F</strong>. Your role will be central to the smooth flow of communication and the satisfaction of our contacts.</p><br><br><p>Actively contribute to the smooth administrative functioning of the department. Ensure a professional and efficient first point of contact, reflecting our company's values. Manage call flows and information with rigor and organization.</p><br><br><p>Your main tasks will include managing telephone reception, transferring calls to the appropriate departments, and taking messages. Part of your role will involve providing general information about the company and its services. You will participate in occasional administrative tasks to support the team.</p><br><br> <br> Required profile : <p>Experience in a <strong>call center for medical/paramedical professions</strong> would be a real asset.</p><br><br><p>We are looking for someone with <strong>1 to 3 years</strong> of experience in a similar role, ideally in the medical field or an environment with a strong reception component.</p><br><br><p>Your strengths for success include excellent <strong>communication skills</strong>, both oral and written. Great <strong>organization</strong>, <strong>rigor</strong>, and a strong sense of <strong>customer service</strong> are essential. Proficiency in basic computer tools and the ability to work under pressure will be appreciated. Good knowledge of medical jargon is a plus.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ALH Holding</strong> is characterized by a <strong>collaboration-driven culture</strong>, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a <strong>strong organizational focus</strong>, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability. </p><br><br> <br> Job : <p>Provide physical and telephone reception for visitors, clients, and employees.<br>Guide visitors and manage access to the premises.<br>Manage the telephone switchboard and handle mail and packages.<br>Ensure management of meeting rooms and reservations.<br>Maintain the good condition of common areas and the reception area.<br>Oversee needs for office supplies and consumables.<br>Follow up with external service providers (cleaning, security, maintenance, catering, etc.).<br>Participate in the management of office equipment and materials.<br>Track internal requests related to general services.<br>Oversee technical interventions and maintenance operations.</p><br><br> <br> <br> Required profile : <p>Bac+2 (2-year higher education degree) in management, administration, or secretarial studies.<br>A first experience of 1 to 3 years in a similar role is mandatory.</p><br><br><p>Neat appearance and excellent reception skills.<br>Good interpersonal skills and service-oriented attitude.<br>Organization, rigor, and ability to manage multiple tasks simultaneously.<br>Good oral and written communication skills.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Auto Nejma Maroc S.A.</strong> operates within a corporate culture driven by <strong>innovation</strong>, where agility, openness to new ideas and continuous improvement play a central role. This dynamic is balanced by a strong sense of <strong>collaboration</strong>, encouraging teamwork, supportive management and employee engagement. The company also relies on a solid <strong>organizational</strong> culture, ensuring rigor, efficiency and quality execution, while maintaining a clear focus on <strong>performance</strong> and results. This balance creates a stimulating, structured and collaborative work environment. </p><br><br> <br> Job : <ul><li>Welcome customers, embodying the company's image;</li><li>Offer personalized reception service based on the customer's expectations and profile;</li><li>Provide information on the brand's vehicles and track sales schedules;</li><li>Handle telephone calls regarding products and services, ensuring clear communication;</li><li>Direct visitors to their contacts (sales, after-sales services, etc.);</li><li>Manage appointments, customer registration, and coordinate schedules;</li><li>Alert relevant departments in case of problems or special situations at reception.<br></li></ul> <br> <br> Required profile : <p>• Bachelor's degree (BAC+3) in reception, communication, commerce, or hospitality.<br>• First experience as a receptionist or in a similar role, ideally in the automotive sector.<br>• Good command of French and English, both spoken and written.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>CAT Assurance et Réassurance</strong> is driven by a culture strongly focused on <strong>organization</strong>, placing rigor, process reliability and operational efficiency at the core of its performance. Compliance with standards, ethical requirements and structured operations are key reference points for teams. This culture is closely complemented by a <strong>collaborative dimension</strong>, promoting trust, teamwork and close managerial support. More moderate <strong>innovation</strong> and <strong>competitive components</strong> also support adaptability, continuous improvement and a results-oriented mindset. </p><br><br> <br> Job : <br><ul><li>Welcome, direct, and inform visitors, clients, and partners with professionalism and courtesy.</li><li>Manage the telephone switchboard, calls, and messages, ensuring effective information transfer.</li><li>Maintain a clean, tidy, and welcoming reception area.</li></ul> <br> Required profile : <p>To be eligible for this internship, a <strong>Bac +2</strong> level (equivalent to a 2-year college degree) is required. Training in <strong>Insurance</strong> or <strong>Banking</strong> professions would be a major asset for quickly understanding the specifics of our sector.</p><br><br><p>We are looking for someone with excellent interpersonal skills, strong listening abilities, and a neat appearance. Your <strong>rigor</strong>, <strong>organization</strong>, and <strong>discretion</strong> will be essential. Good command of office tools (Office Suite) is also expected. If you are dynamic, independent, and eager to learn, your profile greatly interests us.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Al Akhawayn University </strong>is driven by a strong <strong>innovation-oriented</strong> culture, encouraging creativity, experimentation, and bold ideas to advance education and research.<br> This spirit is supported by a deep sense of <strong>collaboration</strong>, with supportive teams and hands-on leadership that nurtures academic and operational talent.<br> <strong>Performance</strong> and intellectual ambition also play a key role, fostering excellence in a globally minded environment.<br> While organization is less dominant, it provides the essential structure needed to operate a high-quality academic institution. </p><br><br> <br> Job : <p>Manage the front desk on a daily basis and perform a variety of administrative and clerical tasks. As a Front Desk, the Receptionist will be the first point of contact for the entity. Front Desk Receptionist's duties include offering administrative support across the organization, welcoming guests, and coordinating front-desk activities, including distributing correspondence and redirecting phone calls. To be successful as a Front Desk Receptionist, you should have a pleasant personality, as this is also a customer service role, and deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Front Desk Receptionist's duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards</p><br><br><ul><li>Manage the reservation process.</li><li>Consult the reservation demands at the conference center.</li><li>Check the availability: taking into consideration the period of reservation, and the type of requested rooms (single/large standard/luxury/suite).</li><li>In case of availability, a response is automatically sent to the requester.</li><li>In case of unavailability, suggest an alternative to satisfy the requester.</li><li>Send an e-mail to the requester asking for the names of the participants and their assignments.</li><li>Prepare the magnetic cards of the assigned rooms; make sure that they are functional.</li><li>Coordinate with the cleaning superintendent about the rooms to prepare.</li><li>Coordinate with the technician concerning the rooms that need heating.</li><li>Send the list of the participants, their assignments, and the period of their stay to the security department.</li><li>Make sure that all names are inserted according to the request of the customer: single/large / luxury or suite before the arrival of the participants of each event.</li><li>Make sure that all the procedures and preparations are under control.</li><li>Prepare vouchers that include</li><li>Housing invoices, including participants' periods of stay and the type of assigned rooms.</li><li>Participants' meal invoices.</li><li>Study rooms.</li><li>Prepare invoices.</li><li>Be welcoming and courteous at the reception upon guests' arrival.</li><li>Come up with an immediate solution to the frequent changes that may occur to satisfy all the demands.</li><li>Find immediate resolution of any problems that may arise during the arrival or stay of guests.</li><li>Ability to plan work activities.</li><li>Consistently reliable.</li></ul> <br> Required profile : <ul><li><strong>Bac+2 or equivalent qualification</strong></li><li>Telephone answering skills</li><li>Verbal communication</li><li>Active listening skills</li><li>Professionalism</li><li>Customer service</li><li>Organization</li><li>Handles pressure</li><li>Supply management</li><li>Computer skills</li></ul><ul><li>Communication</li><li>Multitasking</li><li>Social skills</li><li>Organization</li><li>Technical skills</li><li>Stress management skills</li><li>Problem-solving</li><li>Empathy</li><li>Reliability</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>CAC (Centrale Automobile Chérifienne)</strong> is characterized by a strong <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its organization. A close management approach supports guidance, empowerment and long-term working relationships within committed teams. This dynamic is complemented by a <strong>competitive dimension</strong>, focused on performance, ambition and customer satisfaction. It is also supported by a structured <strong>organizational culture</strong>, ensuring rigor, efficiency and process reliability, while a more moderate <strong>innovative component</strong> fosters adaptability and continuous improvement. </p><br><br> <br> Job : <ul><li>Welcoming and directing visitors in person</li><li>Handling telephone calls</li><li>Managing the customer experience in the showroom</li><li>Administrative support and flow management</li><li>Internal coordination</li><li>Contributing to customer satisfaction</li></ul> <br> <br> Required profile : <ul><li>Minimum Bac+2 level education (equivalent to a 2-year college degree), ideally in management, business, reception, or customer relations.</li><li>Successful previous experience in a reception, customer relations role, or in a premium service-oriented environment (automotive, hospitality, retail, luxury, etc.).</li><li>Excellent presentation and a strong sense of customer service.</li><li>Very good oral communication skills, with clear and professional speech.</li><li>Ability to welcome and guide customers with courtesy, responsiveness, and discretion.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Maroc Climate and Security (MCS) – Carrier</strong> operates within a <strong>predominantly cooperative culture</strong>, where people, trust and team spirit shape daily collaboration. The organization relies on a close management approach that supports empowerment, mentorship and collective commitment to meaningful missions. This collaborative foundation is balanced by a <strong>strong performance orientation</strong>, reflected in clear objectives and results-driven practices. It is further complemented by an <strong>innovative dimension</strong> that values initiative, alongside <strong>structured organizational processes</strong> ensuring efficiency, consistency and reliability. </p><br><br> <br> Job : <p>MCS is currently recruiting Commercial Assistants for Call Reception.</p><br><br><p>Your main mission will be:<br>• Receiving telephone calls from clients and employees of the company (French market) B2B and B2C<br>• In-depth and targeted analysis of customer needs<br>• Routing calls to the correct contact person using internal tools<br>• Sending emails to take messages<br>• Sending requested documents<br>• Projecting a positive image of the represented company.</p><br><br> <br> <br> Required profile : <p>Required skills and experience:</p><br><br><ul><li>Associate's or Bachelor's degree</li><li>2 years of experience in a call center, specifically in call reception, is mandatory.</li><li>Very good command of French, both written and spoken, good speaking ability</li><li>Good listening and service skills, comfortable on the phone</li><li>Excellent ability to absorb information</li><li>Proficiency in office software (Word, Excel, PowerPoint...) would be a plus</li></ul><p><br>Personal qualities:</p><br><br><ul><li>Team spirit and willingness to share best practices</li><li>Commitment to continuous improvement</li></ul><p>Your personal commitment and proactivity will be assets for success in this role</p><br><br><p>Office hours + Weekend OFF</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br> <br> Job : <p>Within our branch network, you will be the first point of contact for our clients and will play an essential role in their satisfaction and loyalty.</p><br><br><p><strong>Welcome and support our clients</strong></p><br><br><ul><li>Offer a warm, professional, and personalized welcome.</li><li>Understand client needs and guide them to suitable solutions.</li><li>Ensure a smooth and high-quality customer experience with every interaction.</li></ul><p><strong>Support digital transformation</strong></p><br><br><ul><li>Educate and assist clients in using the bank's digital services.</li><li>Promote innovative solutions and new digital journeys.</li><li>Actively participate in the adoption of digital tools in the branch.</li></ul><p><strong>Handle everyday banking operations</strong></p><br><br><ul><li>Perform daily operations in compliance with procedures and quality requirements.</li><li>Respond effectively to common client requests.</li><li>Ensure the compliance and security of operations performed.</li></ul><p><strong>Contribute to business development</strong></p><br><br><ul><li>Identify business opportunities during interactions with clients.</li><li>Detect needs in savings, financing, insurance, or banking services.</li><li>Actively participate in achieving the branch's objectives.<br>&nbsp;</li></ul> <br> Required profile : <p>Beyond the diploma, we are primarily looking for people passionate about customer relations and driven by the desire to make a difference.</p><br><br><p>You are likely the candidate we are looking for if:</p><br><br><ul><li>You have excellent interpersonal and communication skills.</li><li>You enjoy advising, supporting, and building trusting relationships.</li><li>You are focused on customer satisfaction and results.</li><li>You are comfortable with digital tools and new technologies.</li><li>You appreciate dynamic environments where every day is different.</li></ul><p><strong>Your profile:</strong></p><br><br><ul><li>Bachelor's degree or higher in Business, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.</li><li>Recent graduates with high potential or candidates with initial experience.</li><li>Excellent presentation and verbal communication skills.</li><li>Service-oriented, rigorous, team spirit, and proactive.</li></ul><p><strong>What we offer you:</strong></p><br><br><ul><li>A stimulating professional experience within a major player in the financial sector.</li><li>A stimulating and supportive work environment.</li><li>Real opportunities for career advancement and professional development.</li><li>The chance to participate in the transformation of the Moroccan banking sector.</li><li>Support from dedicated teams who value collective performance and innovation.</li></ul><p><span><strong>Ready to give your career a new boost?</strong></span><br>Join Saham Bank and become an active part of an ambitious transformation dedicated to an ever more innovative and personalized customer experience.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br>Description de l'entreprise<br><br><p>Sofitel Marrakech Palais Imperial &amp; Spa, joyau de l'hospitalité marocaine, incarne le luxe et l'élégance au cœur de la vibrante ville de Marrakech. Faisant partie du prestigieux groupe Accor, cet hôtel cinq étoiles offre une expérience inoubliable mêlant raffinement français et charme marocain. Niché au milieu de jardins luxuriants, à quelques pas des célèbres sites historiques de la ville, Sofitel Marrakech Palais Imperial &amp; Spa est reconnu pour ses services haut de gamme, son attention aux détails et son engagement envers l'excellence culinaire.</p><br><br>Description du poste<br><br><ul><li>Accueillir des clients tout en respectant les scripts et les standards ACCOR</li><li>Assurer le Check-in et Check-out des clients en respectant la durée moyenne déterminée par le groupe ACCOR</li><li>Être créateur de l’expérience client&nbsp;</li><li>Etablir les factures et gérer les encaissements</li><li>Gérer les reservation Walk-in</li><li>Fournir un service anticipatif, sur mesure, intuitif, et transparents lors du traitement des demandes clients</li><li>Optimiser les revenues à travers la vente incitative</li><li>Assurer le suivi en coordination avec l’ensemble des départements de l’hôtel</li><li>Répondre et gérer les réclamations clients d’une manière proactive et professionnelle</li><li>Participer au recrutement des clients ALL</li><li>Alimenter la base de données des préférences clients</li><li>Participer à la stratégie adoptée par le groupe ACCOR et le propriétaire&nbsp;</li><li>Contribuer à l’amélioration du score RPS de l’hôtel</li><li>Répondre et gérer les réclamations clients</li><li>Respecter les standards et procédures interne du groupe ACCOR et du propriétaire</li><li>S’assurer directement de la satisfaction client</li></ul><br>Qualifications<br><br><ul><li>Expérience préalable d’un poste de réceptionniste ou de night auditeur&nbsp;;</li><li>Connaissance des applications Microsoft Windows et d’autres applications pertinentes&nbsp;;</li><li>Un diplôme universitaire dans une discipline liée est un atout&nbsp;;</li><li>Excellentes compétences de communication et d’organisation&nbsp;;</li><li>Excellentes compétences interpersonnelles et&nbsp; compétences en&nbsp; résolution de problèmes&nbsp;;</li><li>Particulièrement responsable et fiable&nbsp;;</li><li>Capacité à travailler en équipe&nbsp;;</li><li>Capacité à concentrer son attention sur les besoins des clients, en restant calme et courtois à tout moment&nbsp;;</li><li>Expérience préalable d’un poste de réceptionniste ou de comptable.</li></ul> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br> <br> Job : <p>Within our network of branches, you will be the first point of contact for our clients and will play an essential role in their satisfaction and loyalty.</p><br><br><p><strong>Welcome and assist our clients</strong></p><br><br><ul><li>Offer a warm, professional, and personalized welcome.</li><li>Understand client needs and guide them towards appropriate solutions.</li><li>Ensure a smooth and quality customer experience with every interaction.</li></ul><p><strong>Support digital transformation</strong></p><br><br><ul><li>Raise awareness and assist clients in using the bank's digital services.</li><li>Promote innovative solutions and new digital journeys.</li><li>Actively participate in the adoption of digital tools in the branch.</li></ul><p><strong>Handle routine banking operations</strong></p><br><br><ul><li>Perform daily operations in compliance with procedures and quality requirements.</li><li>Respond effectively to common client requests.</li><li>Ensure the compliance and security of operations performed.</li></ul><p><strong>Contribute to commercial development</strong></p><br><br><ul><li>Identify business opportunities during interactions with clients.</li><li>Detect needs for savings, financing, insurance, or banking services.</li><li>Actively participate in achieving the branch's objectives.<br>&nbsp;</li></ul> <br> Required profile : <p>Beyond the diploma, we are looking for people passionate about customer relations and driven by the desire to make a difference.</p><br><br><p>You are likely the candidate we are looking for if:</p><br><br><ul><li>You have excellent interpersonal and communication skills.</li><li>You enjoy advising, supporting, and building trusting relationships.</li><li>You are focused on customer satisfaction and results.</li><li>You are comfortable with digital tools and new technologies.</li><li>You enjoy dynamic environments where every day is different.</li></ul><p><strong>Your profile:</strong></p><br><br><ul><li>Bachelor's degree (Bac+3) or higher in Commerce, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.</li><li>Recent graduates with high potential or candidates with initial experience.</li><li>Excellent presentation and speaking skills.</li><li>Service-oriented, meticulous, team spirit, and proactive.</li></ul><p><strong>What we offer you:</strong></p><br><br><ul><li>A stimulating professional experience within a major player in the financial sector.</li><li>A dynamic and supportive work environment.</li><li>Real opportunities for career advancement and professional development.</li><li>The chance to participate in the transformation of the Moroccan banking sector.</li><li>Support from committed teams who value collective performance and innovation.</li></ul><p><span><strong>Ready to give your career a new boost?</strong></span><br>Join Saham Bank and become an active participant in an ambitious transformation dedicated to an ever more innovative and personalized customer experience.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p> <strong>Saham Bank</strong> is driven by a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork are central to daily operations. Proximity management encourages support, accountability and long-term collaboration across teams. This human-centered approach is reinforced by a <strong>strong organizational foundation</strong>, ensuring process efficiency, compliance and operational reliability. A <strong>controlled performance mindset</strong> and a <strong>moderate openness to innovation</strong> further support the bank’s balanced and sustainable development. </p><br><br> <br> Job : <p>Within our branch network, you will be the first point of contact for our clients and will play an essential role in their satisfaction and loyalty.</p><br><br><p><strong>Welcome and support our clients</strong></p><br><br><ul><li>Offer a warm, professional, and personalized welcome.</li><li>Understand client needs and guide them towards suitable solutions.</li><li>Ensure a smooth and quality customer experience at every interaction.</li></ul><p><strong>Support digital transformation</strong></p><br><br><ul><li>Raise awareness and assist clients in using the bank's digital services.</li><li>Promote innovative solutions and new digital journeys.</li><li>Actively participate in the adoption of digital tools in the branch.</li></ul><p><strong>Perform everyday banking operations</strong></p><br><br><ul><li>Carry out daily operations in compliance with procedures and quality requirements.</li><li>Respond effectively to common client requests.</li><li>Ensure the compliance and security of operations performed.</li></ul><p><strong>Contribute to business development</strong></p><br><br><ul><li>Identify business opportunities during interactions with clients.</li><li>Detect needs for savings, financing, insurance, or banking services.</li><li>Actively participate in achieving the branch's objectives.<br>&nbsp;</li></ul> <br> Required profile : <p>Beyond the diploma, we are primarily looking for people who are passionate about customer relations and driven by the desire to make a difference.</p><br><br><p>You are likely the candidate we are looking for if:</p><br><br><ul><li>You have perfect command of the French language, both spoken and written.</li><li>You have excellent interpersonal and communication skills.</li><li>You enjoy advising, supporting, and building trusting relationships.</li><li>You are focused on customer satisfaction and results.</li><li>You are comfortable with digital tools and new technologies.</li><li>You appreciate dynamic environments where every day is different.</li></ul><p><strong>Your profile:</strong></p><br><br><ul><li>Bachelor's degree or higher in Commerce, Management, Banking, Finance, Marketing, Economics, Customer Relations, or equivalent.</li><li>Recent graduates with high potential or candidates with initial experience.</li><li>Excellent presentation and speaking skills.</li><li>Sense of service, rigor, team spirit, and proactivity.</li></ul><p><strong>What we offer you:</strong></p><br><br><ul><li>A stimulating professional experience within a major player in the financial sector.</li><li>A stimulating and supportive work environment.</li><li>Real opportunities for career progression and professional development.</li><li>The chance to participate in the transformation of the Moroccan banking sector.</li><li>Support from committed teams who value collective performance and innovation.</li></ul><p><span><strong>Ready to give your career a new boost?</strong></span><br>Join Saham Bank and become an actor in an ambitious transformation serving an increasingly innovative and personalized customer experience.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Join our dynamic team in the <strong>distribution</strong> sector! An exciting opportunity awaits you as a <strong>Counter Agent</strong> at our <strong>CASABLANCA</strong> branch. This role, at the heart of our commercial operations, will allow you to grow professionally within a company recognized for its expertise.</p><br><br><p>Your main goals will be to actively contribute to customer satisfaction, ensure efficient management of orders and information flow, while participating in the development of commercial relationships. You will be an essential link in the smooth running and performance of our daily exchanges.</p><br><br><p>Your days will be structured by various tasks that will allow you to use your skills:</p><br><br><ul><li>Welcoming and directing customers, whether in person or by phone.</li><li>Careful processing of orders, from registration to follow-up.</li><li>Routine administrative management related to commercial activity.</li><li>Close collaboration with logistics and sales teams to ensure perfect coordination.</li><li>Participation in updating customer and product databases.</li><li>Informing customers about our offers and new products.</li></ul><p>Part of your role will also involve responding to technical or commercial information requests, to ensure an optimal customer experience.</p><br><br> <br> Required profile : <p>To excel in this role, a <strong>Bac +2</strong> (equivalent to a 2-year college degree) is the required knowledge base.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> is preferred. This background will allow you to quickly grasp the challenges of the position and make a significant contribution from your start.</p><br><br><p>We are looking for someone with excellent interpersonal skills and a strong customer focus.</p><br><br><p>Proficiency in common computer tools is essential,</p><br><br><p>a specialization in <strong>Sales / Commercial / Export</strong> will be a major asset.</p><br><br><p>Your organizational skills, attention to detail, and proactivity will also be key qualities for success and growth within our organization.</p><br><br><p>Good communication skills are also essential.</p><br><br> <br><br> </div>

<p><b>POSITION SUMMARY</b></p><p><br></p><p>&nbsp;Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience. No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent. Related Work Experience: No related work experience. Supervisory Experience: No supervisory experience. License or Certification: None</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As part of the development of our teams, we are recruiting Admissions &amp; Reception Managers to lead the reception, front desk, and admission activities within our healthcare facility based in Agadir.</p><br><br><p><strong>Your main tasks</strong></p><br><br><p>Lead and supervise patient reception, front desk, and admission activities.<br>Manage, support, and develop team skills to ensure optimal service quality.<br>Ensure the proper administrative management of admissions and the accuracy of patient files.<br>Coordinate communication between medical, care, and administrative teams to ensure a smooth and efficient patient journey.<br>Handle complaints and sensitive situations with professionalism, listening, and diplomacy.<br>Identify and implement continuous improvement actions for reception, admission, and patient administrative processes.</p><br><br> <br> Required profile : <p><strong>Profile sought</strong></p><br><br><ul><li>Bachelor's degree (Bac+3) minimum in Management, Administration, or an equivalent field.</li><li>Minimum of 4 years of experience in a similar role, ideally in a healthcare facility.</li><li>Strong skills in team management, organization, and patient relationship management.</li><li>Good command of computer tools and, ideally, hospital management software.</li><li>Service-oriented, rigorous, responsive, discreet, and excellent interpersonal skills.</li><li>Position based in Agadir: candidates residing in Agadir or willing to relocate are invited to submit their application.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Kitea</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where teamwork, trust and strong human relationships play an essential role. The company promotes close leadership that supports employee engagement, accountability and development. This collaborative foundation is strengthened by an <strong>openness to innovation</strong>, encouraging agility, creativity and adaptation to market changes. It also relies on a structured organization and a performance-oriented mindset, ensuring efficiency, reliability and a focus on results. </p><br><br> <br> Job : <p>Join our team as a KGM Customer Service Reception Agent and help provide a quality customer experience in our store.</p><br><br><p>Your main tasks will be:</p><br><br><p>Handle in-person and phone reception for customers of the after-sales service.<br>Identify customer needs and direct them to the appropriate contacts.<br>Open, track, and close after-sales service files.<br>Schedule appointments with after-sales service advisors and the workshop.<br>Inform customers about the progress of repairs and interventions.<br>Follow up on customer requests and ensure deadlines are met.<br>Perform administrative tasks related to the after-sales service activities.<br>Contribute to the satisfaction and loyalty of KGM customers </p><br><br> <br> Required profile : <p>You have a minimum of a 2-year degree (Bac+2) and wish to develop your experience in customer relations and after-sales service within a dynamic environment.</p><br><br><p>You have the following qualities:</p><br><br><p>Excellent reception and customer service skills.<br>Very good appearance and interpersonal skills.<br>Good oral and written communication in French and Arabic.<br>Proficiency in office tools (Word, Excel, Outlook).<br>Organizational skills, rigor, and ability to manage priorities.<br>Team spirit and ability to handle multiple requests simultaneously.<br>Previous experience in reception, administration, or customer service is a plus.</p><br><br> <br><br> </div>

<p>Define and maintain validation and test plans. Manage test campaigns, resources, and vehicle availability. Monitor test progress and prepare validation reports. Track open issues and coordinate corrective action plans until closure. Lead validation activities for: Connectivity Access Start Vehicle Entry Systems Theft Protection Systems Alarm Systems Support HW/SW integration and validation on new software and hardware releases. Ensure configuration and deliverable traceability through PLM tools. Coordinate with cross-functional teams, suppliers, and project stakeholders. Contribute to safety and quality compliance activities in line with automotive standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Maitrise de PLM Test planning, execution, and reporting. Automotive system validation and troubleshooting. Open issue management and project follow-up. Connectivity Access and Start systems. Vehicle Entry, Alarm, and Theft Protection systems. Experience with PLM. Knowledge of automotive electronic architectures and embedded systems. Understanding of Functional Safety processes (ISO 26262 is a plus). Strong analytical, communication, and coordination skills.</p>

<p>Define and maintain validation and test plans. Manage test campaigns, resources, and vehicle availability. Monitor test progress and prepare validation reports. Track open issues and coordinate corrective action plans until closure. Lead validation activities for: Connectivity Access Start Vehicle Entry Systems Theft Protection Systems Alarm Systems Support HW/SW integration and validation on new software and hardware releases. Ensure configuration and deliverable traceability through PLM tools. Coordinate with cross-functional teams, suppliers, and project stakeholders. Contribute to safety and quality compliance activities in line with automotive standards</p><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><p>Maitrise de PLM Test planning, execution, and reporting. Automotive system validation and troubleshooting. Open issue management and project follow-up. Connectivity Access and Start systems. Vehicle Entry, Alarm, and Theft Protection systems. Experience with PLM. Knowledge of automotive electronic architectures and embedded systems. Understanding of Functional Safety processes (ISO 26262 is a plus). Strong analytical, communication, and coordination skills.</p>