Restaurant Assistant Manager Jobs - Casablanca Morocco
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Missions: The Innovation and Market Intelligence Manager has two main missions: 1st mission: to implement the necessary actions to enable a better understanding of the market through regular monitoring, launching market studies, and analyzing the results of these studies. 2nd mission: to guide and support innovation efforts by identifying emerging market opportunities. Their missions will include: Designing and implementing an innovation strategy aligned with overall objectives. Conducting continuous monitoring of new technologies and competitive developments. Proposing innovative initiatives in response to identified opportunities. Collaborating closely with internal teams to integrate innovation into existing processes. Establishing strategic partnerships with key industry players to strengthen market position. Main Responsibilities and Activities: Analyze market data to identify emerging trends and opportunities. Conduct studies and surveys, in collaboration with specialized firms, to identify the needs of customers and prospects. Regularly design a market intelligence bulletin in collaboration with Marketing Product Managers. Evaluate the risks and opportunities associated with innovation projects. Deploy the action plan related to the innovation program roadmap. Participate in events (trade shows, conferences, seminars) to stay up-to-date on industry news. Organize the Innovation Committee by preparing the corresponding materials. Performance Indicators: Number of market studies conducted. Quality of recommendations following market studies conducted. Number of innovative ideas proposed and implemented. Success rate of innovation projects compared to set objectives. Impact of innovation initiatives on GDP. What we offer: Permanent contract, competitive salary. If you are already registered as a candidate: </font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Profile: Education: Master's degree (Bac+5) in Marketing or equivalent. Professional Experience: Minimum 5 years of professional experience in a Marketing or Innovation department, ideally in the financial sector. Knowledge of market analysis tools and innovation methodologies. Fluency in languages, particularly French and English. Ability to work in a dynamic and constantly evolving environment. Skills and Expertise: Excellent understanding of operations, customers, and the market. Ability to identify and evaluate innovation opportunities. Strong analytical skills to interpret market data. Creative mindset and ability to think strategically. Excellent written and verbal communication skills in French and English. Strong ability to work in a team and collaborate with diverse stakeholders. Proficiency in computer tools, including Word, Excel, and PowerPoint. Attitudes and behaviors: Results-oriented and able to achieve set objectives. Team spirit and ability to collaborate with diverse stakeholders. Adaptability and flexibility in the face of change. Ability to work independently with a sense of initiative.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our company designs and develops custom digital products for major clients. As part of its expansion in Morocco, the company is seeking a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key Account Manager</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to promote its offering to large Moroccan companies and organizations from France.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">About the position:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Open, develop, and retain a portfolio of key Moroccan accounts (banking, insurance, telecoms, industry, energy, public sector). Manage long and complex sales cycles, from needs assessment to contract signing, with multiple decision-makers (CIOs, business units, purchasing, general management). Gain a deep understanding of the client's business challenges and co-create a tailored solution with them, in collaboration with the technical and product teams. Define, price, and propose customized offers rather than simply selling a catalog. Manage the relationship over the long term: project monitoring, scope expansion, and recommendations. Conduct market and sector intelligence on the Moroccan market and build a qualified pipeline.</font></font></li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To open, develop and retain a portfolio of major Moroccan accounts (banking, insurance, telecoms, industry, energy, public sector)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing long and complex sales cycles, from need detection to signing, with multiple decision-makers (IT department, business units, purchasing, general management)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Gain a deep understanding of the client's business challenges and co-create a tailored solution with them, in conjunction with the technical and product teams.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To frame, price, and offer personalized solutions rather than selling a catalog</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing the relationship over the long term: project monitoring, scope expansion, recommendations</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To conduct market and sector monitoring of the Moroccan market and build a qualified pipeline</font></font></li> </ul><br><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years of experience in B2B sales to major accounts</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in complex sales: long cycles, multiple stakeholders, significant amounts.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The ability to play a consultative role: they must challenge the client, reformulate their needs, and customize the offer, not simply take orders.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the Moroccan economic landscape and its norms (networks, decision-making processes, relationships with large corporations) is a real asset.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of French and fluency in English;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sufficient technological knowledge to communicate with CIOs and tech teams</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability for regular travel to Morocco</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Sense of advice and credibility with high-level decision-makers</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy, entrepreneurial spirit, a taste for building a market</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cost, rigor and perseverance in long cycles</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit, because sales are done with the product and tech teams</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired skills</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A portfolio of DJ relationships established in Morocco</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a consulting firm, a custom software publisher, or a high-end digital agency</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in selling high value-added services (digital transformation, product development)</font></font></li> </ul>
<p><b style="font-size: 11px;">DUTIES AND RESPONSIBILITIES</b> |<b style="font-size: 11px;"> About the role</b></p> <br> <p>The Head of Supply Chain & Operations will be responsible for driving operational performance across procurement, logistics, warehousing, inventory management, and order fulfillment while leading high-performing teams.</p> <p>This role will report to the Country General Manager.</p> <br> <br> <br> <p> <b>As the Head of Supply Chain & Operations you will:</b> </p> <br> <ul> <li>Develop and execute the overall Supply Chain strategy aligned with business objectives.</li> <li>Oversee procurement activities and manage strategic supplier relationships.</li> <li>Ensure effective inventory management and continuous supply availability.</li> <li>Lead logistics, warehousing, and distribution operations to ensure operational excellence.</li> <li>Drive cost optimization, improve delivery performance, and enhance service quality across the supply chain.</li> <li>Manage, mentor, and develop Supply Chain and Operations teams to achieve high performance and continuous improvement.</li> </ul> <br> <br> <p> <b>QUALIFICATIONS AND EXPERIENCE</b> |<b> About you</b> </p> <br> <br> <p> <b>The ideal Head of Supply Chain & Operations :</b> </p> <br> <ul> <li>Proven experience in purchasing, logistics, and supply chain management.</li> <li>Excellent leadership and team management skills.</li> <li>Strong analytical, organizational, and problem-solving abilities.</li> <li>Ability to drive operational efficiency and continuous improvement initiatives.</li> <li>Strong stakeholder management and communication skills.</li> <li>Fluent in both French and English.</li> </ul> <br> <br> <p> <b>WHO ARE EXCLUSIVE NETWORKS?</b> |<b> Why work for us</b> </p> <p>We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-networks.com. </p> <br> <p>We are proud to be an Equal Opportunity Employer. We are committed to the recruitment and hiring of individuals from diverse backgrounds and experiences, as we believe this strengthens our ability to develop superior solutions, make informed decisions, and better serve our valued customers. We do not discriminate against individuals on the basis of race, religion, color, national origin, gender, sexual orientation, disability status, or any similar characteristic. Employment decisions are made solely on the basis of qualifications, merit, and business need. Please click here to review our Diversity and Inclusion Policy for further information.</p> <br> <p>We care about your data: please click here to read our Recruitment Data Protection Policy prior to applying, and therefore sharing your data with us.</p> <br> <p> </p> <p> </p> <p> </p> <p>If you think the open position you see is right for you, we encourage you to apply!<br>Our people make all the difference in our success.</p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Proven experience in purchasing, logistics, and supply chain management.</li> <li>Excellent leadership and team management skills.</li> <li>Strong analytical, organizational, and problem-solving abilities.</li> <li>Ability to drive operational efficiency and continuous improvement initiatives.</li> <li>Strong stakeholder management and communication skills.</li> <li>Fluent in both French and English.</li> </ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Consultant will be required to participate, as part of a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">project team</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and under the supervision of an experienced manager/director, in </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">carrying out missions at our clients' sites</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The missions may include, in particular, the following topics:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Development of </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">logistics master plans</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , optimization of transport and warehousing costs, selection of Supply Chain solutions (forecasting / planning / DRP)</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimization of the logistics network</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> (data analysis and study of scenarios relating to the nature, number and size of warehouses and platforms according to product flows);</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimization of transport</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> (redesign of the transport network, development of the transport plan under constraints, implementation of the control tower organization)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimization of the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">management of industrial and logistical flows</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , particularly in factories or warehouses;</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and implementation of logistics sites</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> (sizing studies, participation in the preparation and evaluation of tenders, monitoring of progress).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support in selecting and/or implementing tools for managing and optimizing workflows (participation in drafting specifications, solution studies, and support for implementing software packages); IT strategy, solution selection (ERP/WMS/MES), redesign of business processes, assistance with information system implementation, and change management.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Planning strategy</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , redesign of medium- to long-term planning processes (PIC/PDP);</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Industrial strategies and schemes, industrial planning, </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lean Six Sigma operational excellence</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , Industry 4.0, MCO/MRO, production and MES, innovation and product development. Company description</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are a graduate of a top engineering, management, or university school, and you are drawn to consulting and business transformation issues. Ideally, you have a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">proven track record in consulting or in the logistics/supply chain, industrial, or transportation sectors</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You possess the ability </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to work in a team</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , an open mind, an analytical mind and you wish to join a motivating professional environment where you will share the values of a results-oriented culture, quality and customer satisfaction.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The candidate must have:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An intellectual curiosity, a sharp </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">critical and analytical mind</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> allowing you to quickly understand the specificities of our clients and produce quality deliverables;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> skills </font><font dir="auto" style="vertical-align: inherit;">, a strong sense of service and a proactive approach to building a relationship of trust with your clients and guiding them to excellence in their major transformation projects;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A taste for mathematics and very good analytical skills;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Microsoft Office (especially PowerPoint and Excel) as well as data visualization tools such as </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Power BI</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills in </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">data analysis</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> (processing, modeling, interpretation), ideally with knowledge of languages or environments such as </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">SQL, Python or BI tools;</font></font></strong> </li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supply Chain management tools</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> market (APS, WMS, TMS, OMS, ERP components) or even experience with these software packages will set you apart positively;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">change management capabilities</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , from operational staff to management committees;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The desire to evolve in an environment conducive to personal development and wish to join human-sized teams promoting close relationships and the transmission of knowledge.</font></font></li></ul>
<p> <strong>What you will do:</strong> </p> <ul> <li>Create, verify, and assign orders accurately in accordance with established procedures and fulfillment requirements;</li> <li>Coordinate with internal teams via instant messaging to support scheduling, reporting, and order fulfillment;</li> <li>Respond to internal and external queries regarding fulfillment operations, providing clear, timely, and empathetic communication;</li> <li>Track orders, monitor their status, and follow up on outstanding tasks to ensure timely fulfillment;</li> <li>Identify and escalate delayed or at-risk orders to the relevant teams, following up to support their resolution.</li> <li>Handle order-related issues, including shipping, delivery, and return inquiries, coordinating with relevant teams when necessary.</li> <li>Maintain accurate order information, inventory updates, and fulfillment records in the relevant systems.</li> <li>Follow established processes, manage priorities effectively, and contribute to meeting team performance targets and KPIs.</li> </ul> <p> <strong>Benefits:</strong> </p> <ul> <li>Fixed schedule: Monday Friday, 9:00 AM 6:00 PM (GMT+2);</li> <li>Opportunity to cooperate fully remotely;</li> <li>Inclusive international environment;</li> <li>Compensation in USD;</li> <li>Rewards for referring friends;</li> <li>Balance between project workload and personal time, but also internal health policy;</li> <li>Responsive leadership interested in your development and long-lasting cooperation;</li> <li>Greenhouse conditions for self-development;</li> <li>A culture built on trust, with no time-tracking requirements.</li> </ul> <p>*The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</p> <p>You can learn more about the company and its culture by visiting our official website and social pages on Facebook , Instagram , and LinkedIn .</p> <p>So if you're a proactive <strong>Fulfilment</strong> <strong>Agent</strong> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p> <p>Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p> <p>Know someone perfect for the role? Refer them and get rewarded!</p> <p> <em>We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</em> </p> <p> <em>Your personal data will be processed as described in the SupportYourApp </em> <em>Candidate Privacy Notice</em> <em>.</em> </p><p><strong>Desired Candidate Profile</strong></p><ul> <li>Excellent English communication skills (at least C1 level);</li> <li>At least 1 year of experience in customer support is required;</li> <li>6 months to 1 year of experience in fulfillment;</li> </ul> <ul> <li>Strong communication, empathy, and problem-solving skills;</li> <li>Excellent organizational skills, attention to detail, and time management;</li> <li>Ability to multitask, prioritize requests, and handle escalations;</li> <li>Familiarity with CRM tools, order management systems, and basic logistics processes;</li> <li>Adaptability, technical aptitude, and a willingness to learn new tools;</li> <li>Strong sense of ownership, accountability, and focus on KPIs.</li> </ul> <p> <strong>Will be a great plus:</strong> </p> <ul> <li>Previous experience as a Customer Success Manager.</li> </ul>
<p>Description du poste En tant que Test Manager , vous serez responsable de la vision strat gique de la qualit logicielle (QA) et du pilotage global de l automatisation des tests. Vous garantirez l excellence op rationnelle de la d marche Qualit au niveau de l organisation en structurant les frameworks de test, en pilotant les ressources et en assurant la mise en place de la gouvernance QA. Vos missions incluent : D finition, gouvernance et mise en uvre de la strat gie globale d automatisation et de qualit logicielle. Orientation architecturale, suivi et cadrage des frameworks de tests automatis s l chelle des projets/portefeuilles. Management, encadrement et d veloppement des comp tences des quipes de test (Lead Tests, testeurs automatisateurs et fonctionnels, prestataires). Supervision du pilotage des campagnes de tests , de la planification des ressources et de la validation des jalons Qualit . Collaboration strat gique avec les Responsables de Projets, DevOps, Architectes et le M tier pour aligner la QA sur les enjeux business. Pilotage de l am lioration continue des processus QA, d finition des KPI/m triques de qualit et int gration des nouvelles technologies l chelle de l entreprise. Analyse globale des risques , pilotage des comit s de qualit et suivi transverse des anomalies. Veille technologique, budg tisation et recommandations strat giques quant aux choix des outils et m thodologies d automatisation.</p>
<p>Comp tences techniques : Vision globale des outils et frameworks d automatisation : Playwright, Robot Framework (capacit guider les choix d architecture). Compr hension des langages de scripting : Python, Java (pour challenger et valider les choix techniques). Ma trise de la gouvernance via les outils de gestion de test : TestRail, Zephyr, Xray. Pilote de l int gration continue et du Shift-Left : Int gration de la QA dans les pipelines CI/CD (Jenkins, GitLab CI/CD, Azure DevOps). Supervision du testing d architectures modernes : API REST, Microservices et validation via des tests automatis s. Ma trise avanc e des m thodologies Agile l chelle (Scrum, Kanban, SAFe).</p>
<p>Comp tences comportementales (Soft Skills) Leadership manag rial et capacit f d rer, d velopper et g rer des quipes/centres de services. Vision strat gique et prise de d cision bas e sur le management des risques. Communication de haut niveau , p dagogie et capacit de n gociation avec les parties prenantes (C-Level, M tiers, Direction). Rigueur, sens de l organisation et pilotage par la donn e (KPIs/Dashboards). Aptitude au changement et conduite de la transformation Qualit au sein de l organisation.</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Profil recherch Formation : Bac+5 en Informatique, G nie Logiciel ou quivalent. Exp rience : 12 ans d'exp rience, dont une exp rience significative en automatisation et en encadrement d quipe. Langues : Fran ais et anglais (technique) requis.</p>
<p>If you re here, it s because you re looking for an exciting ride . A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people , paving the way forward together. Not your usual app . We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique? Our culture and strong values. Our career development philosophy. Our commitment to being a force for good. We have a vision: Building the largest marketplace in your city, to give access to anything in minutes . And this is where your ride starts. YOUR MISSION an Account Manager, you ll help partners grow by combining account management with the use of ads and promotions. You'll work closely with local restaurants to boost visibility, drive order growth, and improve retention, all while ensuring sustainable revenue acceleration in a fast-paced environment. THE JOURNEY Onboard new partners on our platform by providing them with all the necessary tools and information to start working Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients to deliver the highest level of commercial and customer service to our partners Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar Drive deals to closure in a new business environment Identifying accounts whose revenue may be shrinking to address any at risk partners and reach out to these accounts to ensure they are retained Retain and grow revenue from existing advertisers Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor's degree in business, marketing or sales Strong business knowledge. +1 year of account management Excellent communication skills: Proficiency in French, English and Arabic Detail-oriented, proactive, organized and autonomous Negotiation skills Data-driven profile An empathetic, inclusive, and curious attitude Self-starter who can work in a highly demanding environment (impossible is not Glovo, you make everything happen) Ability to influence stakeholders to help achieve your goals Experience with online productivity tools such as Office 365, Salesforce...</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Senior Consultant will work within a project team, under the supervision of an experienced manager or director, to carry out strategic and operational missions for our clients.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The missions may include, in particular, the following topics:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Development of </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">logistics master plans</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , optimization of transport and warehousing costs, selection of Supply Chain solutions (forecasting / planning / DRP)</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimization of the logistics network</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> (data analysis and study of scenarios relating to the nature, number and size of warehouses and platforms according to product flows);</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimization of transport</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> (redesign of the transport network, development of the transport plan under constraints, implementation of the control tower organization)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Optimization of the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">management of industrial and logistical flows</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , particularly in factories or warehouses;</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and implementation of logistics sites</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> (sizing studies, participation in the preparation and evaluation of tenders, monitoring of progress).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Support in selecting and/or implementing tools for managing and optimizing workflows (participation in drafting specifications, solution studies, and support for implementing software packages); IT strategy, solution selection (ERP/WMS/MES), redesign of business processes, assistance with information system implementation, and change management.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Planning strategy</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , redesign of medium- to long-term planning processes (PIC/PDP);</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Industrial strategies and schemes, industrial planning, </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Lean Six Sigma operational excellence</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , Industry 4.0, MCO/MRO, production and MES, innovation and product development. Company description</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You are a graduate of a top engineering or management school, or a renowned university, and you are drawn to consulting and the challenges of business transformation. You have at least 4 years of experience in consulting or in the transportation, industrial, or distribution sectors.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You possess the ability to work in a team, an open mind, an analytical mind, and you wish to join a stimulating professional environment, in which you will share strong values such as a results-oriented culture, quality and customer satisfaction.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The candidate must possess the following qualities:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An intellectual curiosity, a sharp critical and analytical mind, allowing you to quickly understand customer issues and produce high value-added deliverables;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal skills, a strong sense of service and a proactive approach to build a relationship of trust with your clients and support them in their transformation projects;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong analytical skills, with an aptitude for quantitative topics and solving complex problems;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Microsoft Office (especially PowerPoint and Excel) as well as data visualization tools such as </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Power BI</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills in </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">data analysis</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> (processing, modeling, interpretation), ideally with knowledge of languages or environments such as </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">SQL, Python or BI tools</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good knowledge of the Supply Chain management tools market (APS, WMS, TMS, OMS, ERP components), direct experience with certain software packages constitutes a real asset;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication skills, allowing you to interact effectively with a variety of stakeholders, from operational teams to management committees;</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The desire to evolve in an environment conducive to personal development, within human-sized teams promoting close relationships, collaboration and knowledge sharing.</font></font></li></ul>
<p>Company: Nestl Maroc SA</p> <p>Location: Casablanca</p> <p>Full-time</p> <p> <strong> </strong> </p> <p> <strong>Position Summary</strong> </p> <p>In this role, you will be responsible for driving Nestl s presence and performance within the pharmacy channel by positioning the company as a trusted nutrition partner for infant products. You will ensure optimal product availability, visibility, and quality while delivering excellence in in-store execution and compliance with company standards and the WHO Code. The role involves building strong, long-term partnerships with pharmacy staff through training and engagement, as well as expanding the customer base through active prospecting. Additionally, you will contribute to achieving sales targets, monitor market and competitor activities, and collaborate closely with KAMs to drive territory performance, execute commercial plans, and support data-driven decision-making</p> <p> </p> <p> <strong>A Day In The Life </strong> </p> <ul> <li>Position Nestl as a trusted partner and preferred provider of nutritional solutions among pharmacy staff.</li> <li>Ensure consistent product supply, availability, and in-store visibility of Nestl infant nutrition products by maintaining optimal stock levels aligned with each pharmacy s potential, minimizing the risk of stock-outs.</li> <li>Monitor and ensure product freshness across visited pharmacies in compliance with the <strong>FEFO (First Expired, First Out)</strong> principle.</li> <li>Provide monthly reporting to KAS on expired, near-expiry, or damaged products identified in pharmacies via the Viscum application.</li> <li>Ensure clear product understanding by delivering concise information on product indications, composition, and usage guidelines to guarantee safe and accurate preparation.</li> <li>Develop and sustain long-term partnerships with pharmacies by building strong relationships with staff through continuous training, regular updates on infant nutrition and product innovations, maintaining high service standards, and ensuring effective complaint handling with relevant departments (Quality, Consumer Services, etc.).</li> <li>Train and raise awareness among pharmacy staff on the WHO Code.</li> <li>Ensure optimal territory coverage and execution in line with the route plan validated by the KAM.</li> <li>Drive continuous expansion of the customer portfolio through active prospecting and onboarding of new pharmacies.</li> <li>Partner with the KAM to conduct semi-annual data reviews and support pharmacy segmentation and classification.</li> <li>Monitor and report competitor activities, particularly WHO Code violations, by accurately documenting and escalating cases to the External Relations & Policy Manager.</li> <li>Propose and implement approved action plans in alignment with Nestl s strategic objectives and priorities.</li> <li>Deliver secondary sales targets for key product categories (Cerelac and Growing-Up Milk: NAN 3, NIDO).</li> <li>Execute the predefined routing plan through the Visicom application.</li> <li>Ensure full compliance with pharmacy visit standards following ICE (In-Call Execution) guidelines.</li> <li>Complete and submit daily activity reports at the end of each working day.</li> <li>Execute the defined <strong>Picture of Success</strong> standards across assigned pharmacies.</li> </ul> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 2 years experience as a pharmaceutical Sales Representative</li><li>Fluency In French and A Good Level In English is a Must</li><li>Experience working in cross functional teams.</li><li>Bachelor Degree in Science, Commerce or any other relative field. </li><li>Ability to build strong relationships with different stakeholders.</li><li>Possess strong Discipline, Consistency, Good Analytical Skills.</li></ul>
<p>We are looking for a Product Manager to own and grow our Gaming VAS portfolio across Africa. You will shape the mobile gaming services we sell through telecom operators (game portals, subscription game clubs, tournaments, quiz and trivia services) on web and mobile, from roadmap to launch to performance. </p> <p>Working closely with our operator partners and internal teams, your goal is to make these services more engaging, easier to subscribe to and more profitable, in markets where mobile is the main gateway to digital entertainment. </p> <p>Key missions </p> <p>You will own the Gaming VAS products end to end, from strategy and catalogue to acquisition, subscription flows and performance. </p> <p>Product strategy & roadmap </p> <ul> <li> <p>Define and manage the roadmap of our Gaming VAS products (HTML5 game portals, subscription game clubs, tournaments, quiz and trivia services) on web and mobile. </p> </li> </ul> <ul> <li> <p>Write feature specifications and user journeys, and organise the game catalogue and content structure. </p> </li> </ul> <ul> <li> <p>Prioritise enhancements based on user feedback, data and business objectives. </p> </li> </ul> <p>Games catalogue & localisation </p> <ul> <li> <p>Curate and refresh the games catalogue with content partners, publishers and studios. </p> </li> </ul> <ul> <li> <p>Adapt products to African markets: local languages, cultural relevance, entry-level devices and limited bandwidth. </p> </li> </ul> <p>Engagement & retention </p> <ul> <li> <p>Design engagement features such as tournaments, leaderboards, rewards, challenges and seasonal events. </p> </li> </ul> <ul> <li> <p>Drive retention actions to reduce churn across the subscriber base. </p> </li> </ul> <ul> <li> <p>Activate gaming content around major events and local cultural moments. </p> </li> </ul> <p>Acquisition & marketing </p> <ul> <li> <p>Prepare marketing briefs and coordinate promotional assets with the Marketing and Acquisition teams: landing pages, banners, SMS and USSD campaigns, push notifications, social media and operator communication materials. </p> </li> </ul> <ul> <li> <p>Support service launches in new countries and with new operators. </p> </li> </ul> <p>Subscription flows & UX </p> <ul> <li> <p>Optimise subscription and payment flows (carrier billing, OTP/PIN, header enrichment, USSD, SMS) to improve conversion and billing success. </p> </li> </ul> <ul> <li> <p>Improve UX/UI and the overall player experience while meeting operator and regulatory requirements. </p> </li> </ul> <p>Operator partnerships & delivery </p> <ul> <li> <p>Coordinate internal teams (tech, design, content, marketing, data, customer care) and telecom operators to deliver projects on time. </p> </li> </ul> <ul> <li> <p>Ensure services comply with each operator's guidelines and local regulations (user consent, price display, unsubscription). </p> </li> </ul> <ul> <li> <p>Track requirements, follow up on development and report on progress. </p> </li> </ul> <p>Performance & data </p> <ul> <li> <p>Monitor key KPIs: subscriber base, conversion rate, churn, ARPU, billing success rate, active users, game plays and customer complaints. </p> </li> </ul> <ul> <li> <p>Analyse results and turn them into concrete recommendations and action plans. </p> </li> </ul> <p>Market intelligence </p> <ul> <li> <p>Follow trends in mobile gaming, VAS and carrier billing across Africa. </p> </li> </ul> <ul> <li> <p>Benchmark competitors to identify new opportunities and best practices.Description de l'entreprise</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>You are a gamer at heart with a product mindset, comfortable with data and with working alongside telecom operators. </p> <p>Must-have </p> <ul> <li> <p>Master's degree (Bac+5) from a business or engineering school, or equivalent. </p> </li> </ul> <ul> <li> <p>2+ years of experience in product management, VAS, mobile gaming, telecom or digital services. </p> </li> </ul> <ul> <li> <p>Genuine passion for gaming and a good understanding of mobile gaming business models (subscription, freemium, advertising). </p> </li> </ul> <ul> <li> <p>Solid understanding of web and mobile technologies. </p> </li> </ul> <ul> <li> <p>Analytical, data-driven mindset: comfortable with KPIs, dashboards and Excel or Google Sheets. </p> </li> </ul> <ul> <li> <p>Ability to work effectively with technical, marketing, business and operator teams. </p> </li> </ul> <ul> <li> <p>Strong communication and organisational skills, with the ability to run several projects in parallel in a fast-paced environment. </p> </li> </ul> <ul> <li> <p>Proactive, curious and solution-oriented. </p> </li> </ul> <ul> <li> <p>Fluent in French and English.</p></li></ul>
<p>We are looking for a Product Manager to own and grow our Gaming VAS portfolio across Africa. You will shape the mobile gaming services we sell through telecom operators (game portals, subscription game clubs, tournaments, quiz and trivia services) on web and mobile, from roadmap to launch to performance. </p> <p>Working closely with our operator partners and internal teams, your goal is to make these services more engaging, easier to subscribe to and more profitable, in markets where mobile is the main gateway to digital entertainment. </p> <p>Key missions </p> <p>You will own the Gaming VAS products end to end, from strategy and catalogue to acquisition, subscription flows and performance. </p> <p>Product strategy & roadmap </p> <ul> <li> <p>Define and manage the roadmap of our Gaming VAS products (HTML5 game portals, subscription game clubs, tournaments, quiz and trivia services) on web and mobile. </p> </li> </ul> <ul> <li> <p>Write feature specifications and user journeys, and organise the game catalogue and content structure. </p> </li> </ul> <ul> <li> <p>Prioritise enhancements based on user feedback, data and business objectives. </p> </li> </ul> <p>Games catalogue & localisation </p> <ul> <li> <p>Curate and refresh the games catalogue with content partners, publishers and studios. </p> </li> </ul> <ul> <li> <p>Adapt products to African markets: local languages, cultural relevance, entry-level devices and limited bandwidth. </p> </li> </ul> <p>Engagement & retention </p> <ul> <li> <p>Design engagement features such as tournaments, leaderboards, rewards, challenges and seasonal events. </p> </li> </ul> <ul> <li> <p>Drive retention actions to reduce churn across the subscriber base. </p> </li> </ul> <ul> <li> <p>Activate gaming content around major events and local cultural moments. </p> </li> </ul> <p>Acquisition & marketing </p> <ul> <li> <p>Prepare marketing briefs and coordinate promotional assets with the Marketing and Acquisition teams: landing pages, banners, SMS and USSD campaigns, push notifications, social media and operator communication materials. </p> </li> </ul> <ul> <li> <p>Support service launches in new countries and with new operators. </p> </li> </ul> <p>Subscription flows & UX </p> <ul> <li> <p>Optimise subscription and payment flows (carrier billing, OTP/PIN, header enrichment, USSD, SMS) to improve conversion and billing success. </p> </li> </ul> <ul> <li> <p>Improve UX/UI and the overall player experience while meeting operator and regulatory requirements. </p> </li> </ul> <p>Operator partnerships & delivery </p> <ul> <li> <p>Coordinate internal teams (tech, design, content, marketing, data, customer care) and telecom operators to deliver projects on time. </p> </li> </ul> <ul> <li> <p>Ensure services comply with each operator's guidelines and local regulations (user consent, price display, unsubscription). </p> </li> </ul> <ul> <li> <p>Track requirements, follow up on development and report on progress. </p> </li> </ul> <p>Performance & data </p> <ul> <li> <p>Monitor key KPIs: subscriber base, conversion rate, churn, ARPU, billing success rate, active users, game plays and customer complaints. </p> </li> </ul> <ul> <li> <p>Analyse results and turn them into concrete recommendations and action plans. </p> </li> </ul> <p>Market intelligence </p> <ul> <li> <p>Follow trends in mobile gaming, VAS and carrier billing across Africa. </p> </li> </ul> <ul> <li> <p>Benchmark competitors to identify new opportunities and best practices.</p></li></ul><p><strong>Desired Candidate Profile</strong></p><p>You are a gamer at heart with a product mindset, comfortable with data and with working alongside telecom operators. </p> <p>Must-have </p> <ul> <li> <p>Master's degree (Bac+5) from a business or engineering school, or equivalent. </p> </li> </ul> <ul> <li> <p>2+ years of experience in product management, VAS, mobile gaming, telecom or digital services. </p> </li> </ul> <ul> <li> <p>Genuine passion for gaming and a good understanding of mobile gaming business models (subscription, freemium, advertising). </p> </li> </ul> <ul> <li> <p>Solid understanding of web and mobile technologies. </p> </li> </ul> <ul> <li> <p>Analytical, data-driven mindset: comfortable with KPIs, dashboards and Excel or Google Sheets. </p> </li> </ul> <ul> <li> <p>Ability to work effectively with technical, marketing, business and operator teams. </p> </li> </ul> <ul> <li> <p>Strong communication and organisational skills, with the ability to run several projects in parallel in a fast-paced environment. </p> </li> </ul> <ul> <li> <p>Proactive, curious and solution-oriented. </p> </li> </ul> <ul> <li> <p>Fluent in French and English.</p></li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Upon your arrival, you will join the Forvis Mazars Collaborative Team, a community of over 300 employees driven by a strong international dynamic, while working to support Forvis Mazars France. You will report to the Office Director and the Sales Administration Manager of Forvis Mazars France, in a stimulating and collaborative environment.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You play a central role in the smooth running of the business and work closely with numerous stakeholders: partners, assistants, and the finance and operations teams. Your role allows you to have a comprehensive view of the business and to directly contribute to the reliability and efficiency of our processes.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">After an integration and training phase alongside our local and French teams, we will invite you to take charge of your area through the following missions:</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">On a daily basis, you will monitor </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">pending invoices</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and ensure their smooth progress. You will communicate regularly with partners and assistants to track outstanding invoices, identify any potential roadblocks, and facilitate their resolution. You will also participate in monthly closing procedures, working with the relevant teams.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will also be involved in </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">accounts receivable management and amicable debt recovery</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> . In this capacity, you will monitor overdue receivables, prepare and distribute the necessary materials for follow-up, and support internal stakeholders in monitoring the actions to be taken. Your ability to manage issues over time and engage the right people will be essential to bringing cases to a successful resolution.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You also contribute to the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">quality of the customer database</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , particularly by monitoring the relationships between groups and subgroups. Your rigor and analytical skills allow you to guarantee the reliability of information and contribute to the effective management of customer data.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Finally, because the sales administration department is constantly evolving, you will participate in the team's </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">continuous improvement projects</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> . You will contribute to the evolution of processes, identify areas for optimization, and formalize procedures and management rules. You are encouraged to be proactive and share your ideas to simplify and improve the reliability of our working methods. Company Description</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">With a degree at </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">the Bac+2 or Bac+5 level in management, finance, or accounting</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , you have initial successful experience in sales administration, accounts receivable, debt collection, or administrative and financial management. Experience gained in a service, consulting, or auditing environment will be a significant asset.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have a strong grasp of the main mechanisms related to </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">invoicing and collections</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and are comfortable with ERP systems and management tools. You have </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">excellent command of Excel and Microsoft 365 tools</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , and particularly enjoy data analysis and the production of reliable and relevant reports.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Beyond your technical skills, we are primarily looking for a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">rigorous, organized</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , and reliable individual who enjoys understanding complex issues and driving progress. Your interpersonal skills and communication abilities allow you to collaborate effectively with a variety of stakeholders. Curious and proactive, you know how to take initiative, propose solutions, and raise concerns when you identify a risk or obstacle.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You also know when to ask for help and are committed to </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">progressively developing your autonomy and skills</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> . Your drive for continuous improvement and your ability to prioritize multiple tasks simultaneously will allow you to thrive in this role.</font></font></p>
<p><br></p> <strong>Position Summary</strong> <p>In this role, you will lead import export, warehouse and distribution activities and act as the Supply Chain point of contact for the country. You will support business results by ensuring safe, compliant and efficient operations, strong service quality and effective cost management. You will manage third-party logistics relationships, drive continuous improvement through NCE tools and methodologies, and ensure operations are aligned with Nestl requirements and business needs.</p> <strong>A Day In The Life </strong> <ul> <li>Own inbound, outbound and other warehouse operational issues, resolving order and delivery exceptions such as orders after cut-off, customer delivery prioritization and month-end rush orders.</li> <li>Drive operational excellence across inventory management, warehousing and distribution, including inventory accuracy, on-time picking, dispatch, stock reconciliation and order-to-cash performance.</li> <li>Monitor 3PL warehouse performance across accurate picking, product freshness, inventory accuracy, loading and proof of delivery.</li> <li>Ensure Nestl Good Warehouse Practices are implemented and consistently followed by 3PL partners and distributors.</li> <li>Monitor and assess transportation and 3PL service levels against agreed service-level agreements and operational performance measures.</li> <li>Manage the daily operational relationship with 3PL providers and ensure their operations comply with Nestl standard operating procedures.</li> <li>Lead safety across warehouse operations and promote a strong SHE mindset throughout Nestl activities.</li> <li>Ensure the destruction and write-off of bad goods are completed in line with Nestl guidelines.</li> <li>Approve and reconcile invoices related to warehouse and distribution activities.</li> <li>Manage operational spend within the assigned scope through effective cost control and support or lead local cost-efficiency initiatives with relevant Supply Chain partners.</li> <li>Apply NCE best practices and maintain a continuous improvement mindset across warehouse and distribution operations.</li> <li>Collaborate with Sales, Transportation Hub, Cluster Logistics, the warehouse team, Customer Solutions CoC and CFSC, as well as external 3PL providers, transport providers and clearing agents.</li> </ul> <strong>Key Performance Focus</strong> <ul> <li>On-time delivery and warehouse-related refusals</li> <li>Inventory accuracy, on-time picking and dispatch, stock reconciliation and order-to-cash performance</li> <li>Warehouse damage rates and quality audit results</li> <li>3PL service-level performance and budget-versus-actual reconciliation</li> <li>Safety indicators and proactive safety observations</li> <li>Invoice reconciliation and operational cost performance</li> </ul> <strong>Working Arrangements</strong> <ul> <li>Full-time, hybrid role based in Casablanca Head Office.</li> <li>No regular travel requirement.</li> <li>Reports to the Cluster Logistics Manager.</li> </ul><p><strong>Desired Candidate Profile</strong></p><ul> <li>2 4 years of relevant, successful operational experience, preferably in a leading role within Logistics, import export operations, Supply chain roles.</li> <li>Good experience in warehouse management; FMCG experience is preferred.</li> <li>Very good English and French communication skills, both spoken and written.</li> <li>Strong leadership and people-management capability, with the ability to build cooperation and work effectively in a team environment.</li> <li>Strong communication and stakeholder-management skills across different organizational levels.</li> <li>Understanding of key financial principles used to manage and optimize Supply Chain costs.</li> <li>Knowledge of Warehouse Management Systems, Good Warehouse Practices and daily supplier management.</li> <li>Ability to manage operational performance reviews with suppliers and independently execute distribution and delivery activities.</li> <li>Good computer skills, time management, discipline and consistency.</li> <li>Curiosity to challenge the status quo, combined with speed, initiative and proactivity in a volatile operational environment.</li> </ul>
<p><br></p><p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></b> </p> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Cloud Sales Manager is the commercial engine of Cloud business development in Morocco. He/She manages the strategic client relationship, leads the Oracle/OneCloud partnership, orchestrates sales cycles and is responsible for achieving revenue targets within his/her scope.</font></font></p> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Pipeline and opportunity development</font></font></b> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify, qualify and develop cloud opportunities on the target accounts of the partnership (energy, banking, insurance, telecoms, public sector, health, transport).</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Build and maintain a robust sales pipeline, aligned with the partnership's revenue targets.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate initial contact and commercial outreach with Oracle and OneCloud partners.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Detect weak signals (digital transformations, calls for tenders, change of IT direction) to anticipate opportunities.</font></font></li> </ul> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Sales Cycle Management</font></font></b> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing the sales cycle from start to finish: BANT qualification, defining the angle of attack, building the commercial proposal, negotiation, closing.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordinate the contributions of the three partners (PwC, Oracle, OneCloud) on each deal, in line with the responsibilities defined beforehand.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Build differentiating joint commercial proposals, structured around packaged offers (Flash Offer, Advisory, Implementation, Managed Services).</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Defend the value, negotiate commercial and contractual terms, and secure the signing of contracts.</font></font></li> </ul> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3. Customer relations and strategic account management</font></font></b> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and maintain high-level trusting relationships with general management, CIOs, CISOs, and business units of major accounts.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">to be the client's primary point of contact throughout the sales cycle and until the start of the mission.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Position PwC as a trusted partner for cloud and digital transformations.</font></font></li> </ul> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">4. Internal coordination and governance of the partnership</font></font></b> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively contribute to the partnership's weekly operational committee meeting.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Feed the tripartite GTM matrix and propose arbitrations of angles of attack.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Report regularly to the partner in charge on the state of the pipeline, revenue forecasts and points of attention.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Represent PwC in tripartite steering committees and commercial events (Cloud Days, GITEX, etc.).</font></font></li> </ul> <p> </p> <p> </p><p><strong>Desired Candidate Profile</strong></p><p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Search profile:</font></font></b> </p> <br> <p> <b>Formation et exp rience</b> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5 degree from a business school, engineering school or equivalent university.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">8-12 years of experience in B2B sales of complex technology solutions, including at least 4 years in cloud offerings (IaaS/PaaS/SaaS) or digital transformation consulting.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven sales experience with major Moroccan accounts in target sectors (banking, insurance, telecoms, energy, public sector, health, transport).</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Demonstrable track record of achieving commercial objectives on deals worth several million dirhams.</font></font></li> </ul> <br> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical and sector-specific skills</font></font></b> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of cloud issues (sovereignty, regulatory compliance (law 09-08, law 05-20, etc.), security, cloud economic models, FinOps).</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of hyperscaler ecosystems, with a marked interest in Oracle Cloud Infrastructure (an Oracle Cloud Sales certification is a plus).</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Structured prospecting and sales methodology</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in complex sales cycles and multi-stakeholder coordination.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding the regulatory and sectoral challenges of the Moroccan market.</font></font></li> </ul> <br> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral skills</font></font></b> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to convey a vision and engage partners and technical teams.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Comfortable in complex, multi-actor and high-level hierarchical environments.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to structure a pipeline and keep commitments.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent written and oral communication skills, in French and English.</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Results-oriented culture (performance focus and achievement of objectives)</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a multi-stakeholder environment with trust and transparency. Languages</font></font></li> </ul>
<p><b style="font-size: 11px;"><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></b></p> <br> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Cloud Sales Manager is the commercial engine of Cloud business development in Morocco. He/She manages the strategic client relationship, leads the Oracle/OneCloud partnership, orchestrates sales cycles and is responsible for achieving revenue targets within his/her scope.</font></font></p> <p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></b></p><p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Business development and pre-sales</font></font></b> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To develop a portfolio of accounts and a clean pipeline, both directly and through alliances.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong contribution to responses to calls for tenders: response strategy, target architecture, cost estimation, accelerators, etc.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitate client scoping workshops: cloud readiness, business case, TCO, roadmap</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the business objectives of the unit (sales, margin, utilization rate)</font></font></p> <br> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Project Management/Delivery of Cloud Transformation, Migration, and Technical Architecture Missions</font></font></b> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing projects from start to finish: scope, planning, quality of deliverables, profit margin, customer satisfaction</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Arbitrate the target architecture choices: landing zones, network, security, IAM, resilience and disaster recovery plan</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define workload migration strategies (assessment, wave planning, rehost / replatform / refactor)</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Securing the customer relationship at the operational level and escalating risks at the right time</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Define the sovereignty and data localization constraints specific to each client and each regulated sector</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Translate the regulatory framework into enforceable architectural requirements: law 09-08 and CNDP directive, DGSSI directives, Bank Al-Maghrib circulars, etc.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Arbitrating the trajectories of data classification and workload placement between public cloud, sovereign cloud and on-premises</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To position oneself as a key interface for the Cloud development business and vis-à-vis the technical departments on the client side (CIO, CISO, etc.).</font></font></p> <br> <p> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3. Management, offerings and alliances</font></font></b> </p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to recruitment and staffing</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the development of the skills development and certification plan for the department.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Industrialize reusable assets: migration accelerators, sovereign architecture repositories, etc.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">PwC technical interface in partnership steering committees, including the Oracle OneCloud alliance</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education and experience</font></font></b> </p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) - engineering school, university or equivalent in computer science or information systems</font></font></p><p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">8-12 years of experience</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> in cloud architecture, infrastructure or IT transformation, including significant experience in a consulting firm, at an integrator or a hyperscaler</font></font></p><p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in team management and in leading and delivering missions</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> with full responsibility (scope, planning, margin)</font></font></p><p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Exposure demonstrated in regulated environments</font></font></b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> (banking, insurance, telecoms, energy or public sector) and to the associated compliance requirements.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Complex cloud migration programs from end to end</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in business development: proposal building, presentations, CIO and executive committee relations</font></font></p><p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Essential foundation</font></font></b> </p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of the Moroccan regulatory framework applicable to the cloud and ability to translate it into architectural decisions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My in-depth mastery of at least one hyperscaler (Azure, AWS, Google Cloud or OCI) and multicloud and hybrid reasoning</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design of landing zones and cloud governance frameworks: well-architected, FinOps, cost management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Security cloud: IAM, encryption and key management, posture management, logging and monitoring</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Infrastructure architecture and networks</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Infrastructure as Code and automation: Terraform, scripting, CI/CD chains</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Application migration strategies and modernization of legacy applications</font></font></li></ul><p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Appr ci</font></font></b></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of sovereign accommodation options and local Moroccan stakeholders</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Second mastery cloud platform, including OCI and Oracle Database / Exadata Cloud within the alliance</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Containerization and orchestration (Kubernetes and associated managed services)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data platforms, application integration and event architectures</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">IT architecture and governance frameworks (TOGAF, COBIT, ITIL)</font></font></li></ul><p><b> </b></p><p><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Certifications</font></font></b></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At least one professional-level Architect certification on a major hyperscaler</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Additional valued certifications: TOGAF, CISSP, ISO 27001 Lead Implementer, second cloud platform (AWS)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Results-oriented culture (performance focus and achievement of objectives)</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in a multi-stakeholder environment with trust and transparency. Languages</font></font></li></ul>
<p>A Day in the Life Join Medtronic as the Sales Manager for Surgical Innovations (SI), Acute Care & Monitoring (ACM) and Endoscopy across Indirect Africa. This is a high-impact commercial leadership opportunity to shape portfolio strategy, strengthen distributor performance and lead execution across a broad, diverse group of African markets. The role offers the chance to create clear priorities, build team capability and expand patient access to technologies that support surgical care, critical care, patient monitoring and minimally invasive endoscopic procedures. The role will operate within a distributor-led business model across Central Africa, Maghreb, Libya and Other French Africa. The successful candidate will lead and coach a geographically dispersed team, partner closely with distributors and cross-functional stakeholders, and maintain disciplined delivery against the Annual Operating Plan (AOP). Frequent travel across the region will be required, subject to business needs and company travel policies. Arabic and/or French language capability is a mandatory requirement alongside strong business English. Responsibilities may include the following and other duties may be assigned: Own the regional commercial strategy and AOP delivery for SI, ACM and Endoscopy, translating business priorities into clear country, portfolio and distributor action plans Lead, coach and develop the field team across Indirect Africa, setting performance expectations, strengthening commercial capability and ensuring consistent execution across markets Govern distributor performance through structured business reviews, forecasting, pipeline management, inventory planning, pricing discipline and agreed corrective actions Prioritise growth opportunities across Core Surgical, Endoscopy, Patient Monitoring and Respiratory Interventions, ensuring resources are focused on the markets, customers and therapies with the highest potential Build strong relationships with key customers, clinical leaders, distributors and internal stakeholders to support therapy adoption, education plans, tenders and strategic partnerships Partner with marketing, market development, finance, supply chain, regulatory, clinical, legal and compliance teams to support new product introductions and reliable market execution Maintain high standards of ethics, compliance, data quality and operating discipline while providing accurate forecasts, business insights and updates to leadership</p><p>Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.</p><p>Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for an annual long-term incentive plan.</p><p><strong>Desired Candidate Profile</strong></p><p>Required Knowledge and Experience: Bachelor's degree in business, life sciences, engineering, healthcare or a related discipline Meaningful commercial experience in medical devices, healthcare or a comparable regulated industry, including responsibility for sales delivery across multiple markets Proven experience leading people and/or complex distributor networks, with the ability to coach teams and influence partners across different cultures and geographies Strong capability in business planning, forecasting, pipeline management, tender execution, pricing and financial performance management Fluent business English plus Arabic and/or French as a mandatory language requirement Ability and willingness to travel frequently across Indirect Africa, with a strong commitment to ethical conduct, compliance and inclusive leadership</p><p>Preferred Qualifications: Experience across Surgical Innovations, Acute Care & Monitoring, Endoscopy or related portfolios, together with knowledge of distributor-led African markets, would be an advantage. An MBA or relevant postgraduate qualification is also desirable but not essential.</p>
<p>Job Description Job Ref ID: JRPHONE_NUMBER Job Description If you re here, it s because you re looking for an exciting ride . A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. We ll deliver a non-vanilla culture built on talent, where we work to amplify the impact on millions of people , paving the way forward together. Not your usual app . We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 23 countries. Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose. What makes our ride unique? Our culture and strong values. Our career development philosophy. Our commitment to being a force for good. We have a vision: Building the largest marketplace in your city, to give access to anything in minutes . And this is where your ride starts. YOUR MISSION an Account Manager, you ll help partners grow by combining account management with the use of ads and promotions. You'll work closely with local restaurants to boost visibility, drive order growth, and improve retention, all while ensuring sustainable revenue acceleration in a fast-paced environment. THE JOURNEY Onboard new partners on our platform by providing them with all the necessary tools and information to start working Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients to deliver the highest level of commercial and customer service to our partners Gather all the insights from our partners to create an amazing experience for them and our customers, tackle problems to raise the bar Drive deals to closure in a new business environment Identifying accounts whose revenue may be shrinking to address any at risk partners and reach out to these accounts to ensure they are retained Retain and grow revenue from existing advertisers Meet monthly and quarterly objectives defined by the company. Forecast and track key account metrics Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop, and make a difference</p><p><strong>Desired Candidate Profile</strong></p><p>Qualifications Bachelor's degree in business, marketing or sales Strong business knowledge. +1 year of account management Excellent communication skills: Proficiency in French, English and Arabic Detail-oriented, proactive, organized and autonomous Negotiation skills Data-driven profile An empathetic, inclusive, and curious attitude Self-starter who can work in a highly demanding environment (impossible is not Glovo, you make everything happen) Ability to influence stakeholders to help achieve your goals Experience with online productivity tools such as Office 365, Salesforce... Experience in a high-growth digital startup business is a plus. We believe driven talent deserves: Private health insurance to keep you at your peak. Monthly Glovo credit to satisfy your cravings! Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year! Online therapy and wellbeing benefits to ensure your mental well-being.</p>
<p><br></p> Overview about the role <p>Hi, I'm Parth , and I'm hiring a Business Development Manager to join our Middle East and North Africa (MENA) team at Headout. You'll be based in Morocco, ideally in Casablanca or Marrakech, and report to our Regional Business Development Lead for MENA, who oversees the UAE, Egypt, and Morocco.</p> <p>This is not a role where the work arrives neatly packaged. One day, you may be opening a conversation with a local operator we need to win. On another, you may be negotiating a deal, working through an operational issue, or looking at partner performance to find ways to grow sales. Your job is consistent: find the opportunity, make the commercial case, and get the partner signed, live, and growing.</p> <p>I'm looking for someone hungry, ambitious, and self-directed. You should be comfortable making decisions with incomplete information, building relationships in the local market, and creating momentum without waiting for step-by-step instructions. If that sounds like the way you already work, read on.</p> Why this role, why now <p>Headout's mission is to help people experience the world. The experiences travellers book with us come from local operators, and the partnerships we build shape what travellers can discover and book.</p> <p>Morocco is a key expansion market for Headout, and this is our first Business Development hire based in the destination. You'll play an important role in building our local presence, bringing new operators onto Headout, and growing our existing partnerships.</p> <p>You'll work closely with our regional MENA team, build relationships with local operators, and identify opportunities to expand our supply and grow bookings. This is an opportunity to take ownership of the market on the ground while working with a regional team.</p> What you'll own <ul> <li> <p> <strong>New supply acquisition.</strong> Identify operators and experiences we should work with, open conversations, negotiate commercial terms, and get partnerships signed and live.</p> </li> <li> <p> <strong>Account management and growth.</strong> Build strong relationships with existing partners, identify opportunities to grow sales, and help improve their performance on Headout.</p> </li> <li> <p> <strong>Operational execution.</strong> Work with Operations, Product, Tech, Marketing, Customer Experience, and other central teams to get partners set up and resolve issues along the way.</p> </li> <li> <p> <strong>Market understanding.</strong> Build a strong understanding of the local experiences landscape, partner needs, and market opportunities to help guide your business development efforts.</p> </li> <li> <p> <strong>Follow-through.</strong> Keep things moving across partners and internal teams, flag blockers early, and follow up until the work gets done.</p> </li> </ul> <p>This is a hands-on BD role where you'll own both acquiring new partners and growing existing ones. Your priorities will evolve based on what the market and your partners need most.</p> Interview process <p>We want the process to show you the real work and give you enough context to decide whether Headout is right for you.</p> <ul> <li> <p><br></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><p>You bring <strong>4 6 years of experience</strong> in business development, sales, partnerships, account management, or a closely related role.</p></li><li><p>You are fluent in <strong>Arabic, French, and English</strong>. All three languages are mandatory for this role.</p></li><li><p>You are based in Morocco, ideally in Casablanca or Marrakech.</p></li><li><p>You have experience building partner relationships, negotiating deals, and managing commercial relationships over time.</p></li><li><p>You have strong commercial judgment and can identify opportunities to grow a business.</p></li><li><p>You are proactive and hands-on, comfortable working independently while collaborating with a regional team.</p></li><li><p>You take ownership, follow through on commitments, and can work through challenges without needing constant direction.</p></li></ul> You may not enjoy this role if <ul><li><p>You want a role with close, step-by-step direction.</p></li><li><p>You prefer focusing only on acquiring new partners rather than managing and growing existing accounts.</p></li><li><p>You want to hand over the work once a deal is signed.</p></li><li><p>You wait for perfect information before making a decision.</p></li><li><p>You are uncomfortable handling operational details or following up with internal teams to get things done.</p></li></ul>
<p>YOUR MISSION:</p><p><br></p><p> Reporting to the Digital Workplace Department, you will collaborate closely with the Service Delivery Manager and the architect.</p><p><br></p><p>DWP, the cybersecurity teams, the Project Office, and our industry partners.</p><p>Your responsibilities cover four main pillars:</p><p>1. Technical management of the M365 platform:</p><p>• Governance of the M365 environment (Exchange Online, SharePoint, Teams, OneDrive, Entra ID)</p><p>• Lifecycle management: identities, groups, licenses, external shares</p><p>• Monitoring and continuous improvement of service quality (via Nexthink Infinity, Microsoft Analytics,</p><p>Graph/PowerShell logs, etc.)</p><p>• Integration of generative AI solutions (Microsoft Copilot, RAG with Graph API or Azure OpenAI) to</p><p>improve usability</p><p>• Standardization and optimization of usability: site templates, Teams templates, retention policies, etc.</p><p>• Definition and maintenance of Group M365 standards (use cases, configurations, technical patterns).</p><p>• Proactive reduction of functional and technical fragmentation.</p><p>• Active contribution to decisions regarding the balance between local needs and Group models.</p><p>• Value-driven management & indicators</p><p>o Monitoring the actual adoption of collaborative and AI practices. Contribution to indicators:</p><p>▪ user experience quality (Nexthink), service adoption,</p><p>▪ operational efficiency, reduction of pain points.</p><p>o Participation in a value-driven management approach, not solely based on technology.</p><p>2. Industrialization & Automation:</p><p>• Development of advanced PowerShell scripts to automate recurring operations</p><p>• Use of Microsoft Graph API, Logic Apps, and Power Automate to orchestrate intelligent workflows</p><p>• Industrialization of technical tasks (provisioning, cleanup, reporting, deprovisioning)</p><p>• Contribution to CI/CD pipelines for M365 artifacts (runbooks, Logic App flows, Power</p><p>Platform connectors)</p><p>• Integration with ServiceNow (ITSM process automation): runbooks, service catalogs</p><p>• Leveraging Nexthink data (collaborative use, user experience quality) to drive the</p><p>improvement roadmap</p><p>3. Operations Support & Managed Service Provider Relationship Management:</p><p>DWP – M365 Tech Lead – Job Description</p><p>• Contribution to operational governance: participation in committees (run, security, project)</p><p>• Management of offshore activities (level 2/3 support, task delegation)</p><p>• Analysis of major incidents, remediation plans, and post-mortem reviews</p><p>• Production and updating of KPIs / Service SLAs and performance dashboards</p><p>4. Cross-functional technical expertise & technology monitoring:</p><p>• Expert advisor on Smart Collaboration technologies</p><p>• Analysis of technical risks related to security/GDPR/compliance projects</p><p>• Participation in architectural choices, definition of technical patterns</p><p>• Continuous monitoring of M365 innovations (evolution and new services)</p><p>5. Industrialization, automation & MANHATTAN program:</p><p>• Contribution to the OVERLORD/MANHATTAN Automation Hub:</p><p>o automation of user journeys (onboarding, lifecycle, provisioning),</p><p>o orchestration via Graph API, Logic Apps, Power Automate, Azure Functions,</p><p>o strong integration with ServiceNow (catalog, runbooks, ITSM automation).</p><p>• “Automation by design” approach for new M365 services.</p><p>6. Transformation of uses:</p><p>• Deployment and integration of generative AI solutions as a tool for transforming daily work.</p><p>• Contribution to Reinvent/Adopt use cases (task automation, decision support, knowledge</p><p>access).</p><p>• Collaboration with the security, data, and AI Factory teams on controlled use cases.</p><p>DWP – Tech Lead M365 – Job Description</p><p>Required Technical Skills</p><p>• Ability to challenge the existing system and propose simplifications.</p><p>• Product/service platform culture.</p><p>• Ability to work in a transformation context, with discipline and prioritization.</p><p>• Comfort in complex, multi-stakeholder, multi-country environments.</p><p>Skills:</p><p>Microsoft 365 environment; Expertise in Exchange Online, SharePoint, Teams, OneDrive, Entra ID;</p><p>Scripting and DevOps</p><p>; Automation;</p><p>Observability</p><p>; ITSM;</p><p>Security and compliance.</p><p>Desired profile:</p><p>Advanced PowerShell, Microsoft Graph API, Logic Apps, Power Automate;</p><p>Runbook design, deployment of automated workflows;</p><p>Nexthink Infinity, Power BI, Microsoft monitoring tools;</p><p>Knowledge of ServiceNow workflows (integration, automation);</p><p>RBAC, MFA, DLP, classification, audit, Zero Trust;</p><p>Professional English (reading, writing, speaking) essential.</p><p>Beyond technical expertise, we are looking for someone capable of leading a transformation,</p><p>industrialization, and automation trajectory, and actively contributing to the modernization of</p><p>the Group's IT and collaborative practices.</p><p>• Higher education (Master's degree or equivalent) in computer science</p><p>• Proven experience in the administration and evolution of the Microsoft 365 platform in a</p><p>complex environment</p><p>• Strong organizational skills, rigor, and ability to work in a cross-functional team (offshore/onshore)</p><p>• Essential developer background (scripting, APIs, CI/CD)</p><p>• Curiosity, autonomy, analytical skills, and proactive approach</p><p>• Strong interest in staying up-to-date with technological advancements (Cloud, generative AI, automation)</p><p>Additional qualifications that will make a difference</p><p>: • Experience integrating or using Microsoft Copilot, Syntex, or Azure AI services</p><p>• Proficiency with Nexthink Infinity for managing user experience</p><p>• Knowledge of ServiceNow (ITSM, automation, catalog management)</p><p>• Active participation in large-scale industrialization or migration projects</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
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<p> <strong>You are still an endpoint engineer.</strong> You should be writing scripts, reviewing MDM configurations with real technical depth, building AI-assisted diagnostic workflows, and using automation tools daily. The difference from a Senior IC role is that you also carry direct responsibility for a small team's delivery, quality, and growth. Success means: your team ships automation and self-service capabilities that reduce ticket volume and reactive support, your engineers are developing in their careers, and you're making the technical calls that keep the digital workplace moving forward.</p>
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<strong>Essential Job Functions</strong>
<p> <strong>Hands-On Technical Contribution</strong> </p>
<p> Stay close to the work: write automation scripts, review MDM policy configurations with technical depth, build and iterate on AI-assisted diagnostic workflows</p>
<p> Own technical decisions for your team's domain areas device lifecycle, endpoint baselines, identity-adjacent automation, and self-service experiences</p>
<p> Maintain working knowledge of the endpoint stack: MDM platforms (Intune, Jamf), Autopilot/DEP, PowerShell and Python scripting, Entra ID/Azure AD, and the automation tooling your team ships</p>
<p> Use AI-assisted development and diagnostic tools daily in your own work and help your team apply them effectively</p>
<p> <strong>Team Delivery & Execution</strong> </p>
<p> Lead a small team (typically 3 5 engineers) delivering endpoint and workplace platform outcomes: device configuration standards, automated remediation, self-service workflows, and AI-assisted support systems</p>
<p> Own execution for your team's commitments: break down work, manage scope, track progress, unblock engineers, and ship on time</p>
<p> Ensure what the team ships gets adopted and reduces manual work automation only creates value when it's running and trusted</p>
<p> Coordinate with your manager and partner teams (Security, Infrastructure, Identity) on priorities, dependencies, and tradeoffs</p>
<p> <strong>Quality & Engineering Standards</strong> </p>
<p> Set and uphold the quality bar for your team's work: secure-by-default configurations, reliable automation, clear documentation, and measurable ticket reduction</p>
<p> Ensure endpoint systems are designed to prevent issues before they surface not to respond faster once they do</p>
<p> Promote AI-assisted diagnostic and remediation practices across the team, with appropriate validation before automation runs in production</p>
<p> Drive operational hygiene: runbook currency, alert quality, on-call health, and post-incident follow-through</p>
<p> <strong>People Leadership</strong> </p>
<p> Manage your direct reports: regular 1:1s, clear expectations, actionable feedback, and career development conversations</p>
<p> Coach engineers through technical and professional growth help them develop platform-thinking instincts, not just task execution skills</p>
<p> Build a team culture of ownership, documentation, and continuous improvement over reactive heroics</p>
<p> Participate in hiring: sourcing, interviewing, and onboarding new team members</p>
<p> Identify performance issues early and address them directly and constructively</p>
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<strong>Required Qualifications</strong>
<p> <strong>Technical Proficiency (Required)</strong> </p>
<p>You can do the work yourself. Strong hands-on experience with the endpoint and digital workplace stack:</p>
<p> MDM platforms at production scale Intune and/or Jamf, including policy management, compliance enforcement, and device lifecycle automation</p>
<p> Windows and macOS endpoint engineering: Autopilot, DEP/ADE, OS hardening, application deployment, and configuration management</p>
<p> Scripting and automation: PowerShell and/or Python, with the ability to write production-quality scripts and review your team's output with real technical depth</p>
<p> Identity integration: Entra ID (Azure AD), Conditional Access, device compliance, and identity-adjacent automation</p>
<p> AI-assisted diagnostics and self-service tooling experience building or operating systems that reduce ticket volume through automation rather than faster human response</p>
<p>Additional technical expectations:</p>
<p> Ability to review automation code and endpoint configurations with real depth, not just process compliance</p>
<p> Comfortable debugging endpoint issues alongside or ahead of your team, including policy conflicts, identity failures, and automation edge cases</p>
<p> Active daily user of AI-assisted tools; understands their strengths and limitations in endpoint and workplace contexts</p>
<p> <strong>Leadership & Delivery</strong> </p>
<p> Experience leading small teams or acting as a technical lead with delivery accountability formal title matters less than demonstrated impact</p>
<p> Track record of shipping endpoint or automation work predictably: planning, execution, iteration, and documentation</p>
<p> Demonstrated ability to develop other engineers through coaching, feedback, and direct engagement with their work</p>
<p> Comfort making technical decisions and owning the outcomes, including the operational consequences</p>
<p> <strong>Security & Compliance Awareness</strong> </p>
<p> Clear understanding of how endpoint configuration and automation intersect with security posture</p>
<p> Experience partnering with security teams on secure-by-default device standards, policy enforcement, and compliance evidence</p>
<p> Awareness of how identity and endpoint controls work together in a zero-trust or conditional access model</p>
<p> <strong>AI-Native Development (Required)</strong> </p>
<p> Practical experience using AI-assisted tools to accelerate endpoint engineering, diagnostic workflows, or automation development</p>
<p> Sound judgment to validate AI-generated scripts and automation before running in production</p>
<p> Ability to design lightweight AI-assisted diagnostic or remediation workflows that reduce manual intervention</p>
<p> <strong>Professional Skills</strong> </p>
<p> Clear written and verbal communication can drive alignment with Security, Infrastructure, and business stakeholders without relying on positional authority</p>
<p> Strong ownership and follow-through in ambiguous, fast-moving environments</p>
<p> Willingness to do the unglamorous work: writing runbooks, fixing flaky automation, handling escalations, and unblocking teammates</p>
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