Security Camera Watch Jobs in Morocco
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<p>The Supplier Quality Engineer is responsible for managing supplier quality to ensure product and process compliance with customer, regulatory, and industrial requirements of the aeronautical sector. They are involved throughout the product lifecycle, from development phases to series production, ensuring supply chain security and continuous improvement of supplier performance.</p><p><strong>Main Responsibilities:</strong></p><ul><li>Pilot the development and deployment of APQP approaches with suppliers.</li><li>Ensure quality monitoring of suppliers during development, industrialization, and series production phases.</li><li>Conduct regular supplier audits and site visits to evaluate process compliance and supplier industrial maturity, with a minimum of four visits/audits per year for strategic or critical suppliers.</li><li>Identify, evaluate, and manage high-risk suppliers by implementing appropriate action plans to secure deliveries and reduce quality and supply chain risks.</li><li>Pilot problem-solving actions and continuous improvement plans using quality methodologies such as 8D, RCCA, PDCA, and root cause analyses.</li><li>Analyze supplier non-conformities and ensure follow-up of corrective and preventive actions until their effective closure.</li><li>Monitor and analyze supplier performance indicators: PPM, non-conformity rate, on-time delivery, cost of poor quality, and effectiveness of action plans.</li><li>Participate in the selection, qualification, and homologation of new suppliers in accordance with internal and customer requirements.</li><li>Verify and validate supplier quality deliverables such as FAI, DVI, PPAP, FMEA, control plans, and industrial validation files.</li><li>Ensure supplier compliance with applicable aeronautical standards and requirements, particularly EN9100, NADCAP, and specific customer requirements.</li><li>Collaborate closely with Engineering, Purchasing, Production, Supply Chain, and Program teams to ensure supplier risk management and continuity of industrial activities.</li><li>Participate in the management of industrial transfers and securing ramp-ups.</li><li>Provide regular reporting to management on supplier performance status, identified risks, and ongoing action plans.</li><li>Be available for frequent national and international travel as required by projects, audits, or critical supplier situations.</li><li>Intervene quickly in case of supplier quality crisis to limit impacts on production and customer deliveries.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Bac +5 (Engineering school or Master's degree) with a specialization in quality, industrial engineering, mechanical engineering, or equivalent.</p><p>Minimum of 2 to 5 years of experience in quality, ideally in an industrial environment (aeronautics, automotive, rail).</p>
<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description</font></font></strong></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main missions</font></font></strong></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team Leadership and Management</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise, motivate, and develop a team of N2/N3 professionals.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize and optimize workload distribution.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure individual follow-up (regular check-ins, objectives, evaluations).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Integrate and train new employees.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operational Activity Management</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervises incident and request processing via ServiceNow.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure SLA compliance and manage escalations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Arbitrate complex or sensitive technical issues.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor performance indicators (KPIs) and produce reports.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to steering committees (COPIL).</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced Technical Expertise</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Act as a technical reference point for N3 (Windows 10/11).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Administer and optimize Intune, Entra ID, and Azure (VM, RBAC, Storage).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage activities via Tanium (deployment, inventory, remediation).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure park compliance and security (patch management).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Automate tasks using PowerShell.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous Improvement and Quality</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify areas for improvement and propose action plans.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write and maintain technical documentation (KB).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in transformation and standardization projects.</font></font><p></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Company Description</font></font></strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The N3 Workplace Team Leader manages the User Device / Workstation team on a daily basis in a multi-country environment (France, Belgium, Spain). He/She ensures the operational management of N2/N3 support activities, monitors compliance with service commitments (SLA/OLA), and guarantees the quality of the relationship with delivery management and client stakeholders.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The position combines:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">An operational team management role.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced technical expertise in Microsoft environments (Windows, Intune, Entra ID, Azure) and park management tools (Tanium, Interact, Coreview).</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The incumbent is also capable of intervening on complex issues, making technical arbitration decisions, and contributing to multi-country projects as a proposition to the group/DSI.</font></font></p></li></ul><p><strong>Desired Candidate Profile</strong></p><h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications</font></font></h2><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac +5 in IT, Information Systems, or equivalent.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5-7 years of experience in N2/N3 support / workstations.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in technical team management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in a multi-country or multi-client environment (desired).</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Skills</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Advanced proficiency: Windows 10/11, Microsoft Intune, Entra ID.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge: Microsoft Azure (VM, Storage, RBAC, Networking).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Tanium (patching, inventory, deployment).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of ServiceNow and ITIL processes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">PowerShell scripting.</font></font></li></ul><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral Competencies</font></font></strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Leadership and ability to federate a team.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organizational skills and priority management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigor and sense of responsibility.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal skills (clients, teams, management).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy and proactivity.</font></font></li></ul>
<p>POSITION SUMMARY Inspect grooming and attire of staff, and rectify any deficiencies. Communicate with guests, other employees, and/or departments to ensure guest needs are met. Ensure staff is working together as a team. Monitor dining rooms for seating availability, service, safety, and well being of guests. Complete work orders for maintenance repairs. Complete scheduled inventories of supplies, food, and liquor. Check stock and requisition necessary supplies. Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Develop and maintain positive working relationships with others, and support team to reach common goals. Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Education: High school diploma or G.E.D. equivalent.</li><li>Related Work Experience: At least 2 years of related work experience.</li><li>Supervisory Experience: At least 2 years of supervisory experience.</li><li>License or Certification: None</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>POSITION SUMMARY Provide massage services to guests using props and/or products. Provide body treatments to guests using body scrubs, wraps, and/or hydrotherapy. Assess guest needs and inquire about contraindications (e.g., allergies, high blood pressure, and pregnancy) before beginning service. Keep up to date with current techniques and modalities related to their field of work. Escort guests to and from treatment rooms. Arrange workstation, treatment room, and/or drapes. Frequently check with guest to promote comfort, safety and security throughout service. Promote and sell spa/salon services including retail offerings related to the Spa. Clean, maintain, and sterilize tools. Maintain cleanliness of workstation and/or treatment room throughout shift, dispose of trash and dirty linens, and secure supplies and equipment at the end of each shift. Monitor and stick to time schedule throughout the day. Handle inappropriate guest behavior by following Marriott International standard operating procedures for Inappropriate conduct for guests and therapists, leading up to and including stopping a treatment or service and informing supervisor/manager. Maintain current skills and licensure in service area as per regional requirements. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; make sure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others. Stand, sit, or walk for an extended period of time; grasp, turn, and manipulate objects of varying size and weight. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Education: Technical, Trade, or Vocational School Degree. Related Work Experience: At least 1 year of related work experience. Supervisory Experience: No supervisory experience. REQUIRED QUALIFICATIONS License or Certification: State or Regional Massage License</p><p></p></section>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>AXA GBS Morocco</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and strong professional relationships are key priorities. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and team cohesion. This human-centered approach is <strong>reinforced</strong> by a strong <strong>organizational framework</strong>, ensuring reliability, structure, and operational efficiency. It is <strong>complemented</strong> by a moderate focus on <strong>innovation</strong> and <strong>performance</strong>, supporting continuous improvement within a well-defined environment.
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<br> Job : <p>As a Test Lead, you will join AXA GBS MOROCCO in the Transformation and Technologies department, which uses Agile methods. As part of digital change, you will be in charge of making sure our applications, given to customers and staff, are of good quality. You will manage testing tasks in your area to create products that are high-quality, follow rules, and match what's needed and what users want. You will be the main person for the testing plan, creating and keeping it up-to-date for your part of the work.</p><br><br><p><strong>Plan & Handling Risks:</strong></p><br><br><ul><li>Find risks in projects and manage how to reduce them.</li><li>Decide on testing priorities and what to test based on how important the project is.</li><li>Set up how testing will be done, what's needed before testing, and the rules for starting and finishing testing steps.</li><li>Manage testing places, systems, and tools to make sure testing runs smoothly.</li></ul><p><strong>Planning & Doing Tests:</strong></p><br><br><ul><li>Organize and lead testing tasks, including creating and running tests.</li><li>Check how good the product is and finish testing stages, making sure any problems found are fixed.</li><li>Describe testing requirements, steps, and see where tests can be done automatically.</li><li>Create and keep automatic tests updated according to the rules.</li><li>Run manual and automatic tests, look at the results, and find any differences.</li><li>Write test reports, including test summaries, problem reports, and quality reports.</li><li>Watch and look at testing numbers (KPIs) and measures of software quality.</li></ul><p><strong>Leading & Getting Better:</strong></p><br><br><ul><li>Guide and help Test Engineers with their daily work and growing their skills.</li><li>Help improve how things are done by leading a group within the Agile Team.</li><li>Help make testing records and best practices better.</li></ul> <br> Required profile : <p><strong>Education:</strong> Degree in Engineering, preferably in Computer Science or similar areas.</p><br><br><p><strong>Experience:</strong> Real experience in testing using Agile methods; know about testing ways, steps, and tools.</p><br><br><p><strong>Skills:</strong></p><br><br><ul><li>Careful and pay attention to details, with good skills in thinking and putting information together.</li><li>Good at talking and working with others.</li><li>Know about basic IT, writing code (scripting), and tools for automation.</li></ul><p><strong>Language:</strong> Speaks English very well.</p><br><br> <br><br> </div>
<p>Realize internal surveillance audits: Respect the entire process (notification, realization, writing, validation of the classification of non-conformities with the hierarchy before dissemination). Accompany external audits: Ensure the interface during audits by authorities, clients or third-party organizations. Audit third parties: Plan and participate in audits of contractors and subcontractors as needed. Manage change audits: Evaluate the impact of modifications on quality processes. Pilot action plans: Write audit reports and guide entities in defining their corrective and preventive actions (CAPA). Ensure follow-up of actions: Control the progress of CAPAs (internal/external) until closure, then verify their effectiveness and sustainability. Manage traceability and reporting: Consolidate key indicators and report quality performance to management. Ensure archiving: Centralize complete audit files, including evidence collected and follow-up after closure. Administer the ETQ system: Keep the quality management tool up to date in real-time (audit and action statuses). </p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac+5 in Quality, Industrial Engineering (or similar field) with initial experience, OR Bac+3 with 8 years of experience.</li><li>Minimum 24 months of experience required in a demanding aeronautical environment.</li><li>Proficiency in problem-solving tools (8D, QRQC, FMEA, PDCA) and ease with office tools.</li><li>Major assets: Certification/training in audit techniques and good knowledge of aeronautical quality standards (e.g., EN9100).</li><li>Excellent writing and interpersonal skills in French and English (professional level required).</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: As part of the development of our Data & AI activities, we are looking for a GCP/DataOps Data Engineer with at least 4 years of experience to design, develop, and industrialize data flows on Google Cloud Platform (GCP). You will be responsible for implementing high-performance, secure, and scalable solutions that guarantee data availability and reliability for various analytical and AI use cases. Main responsibilities: Design, develop, and maintain robust and industrialized data pipelines. Implement DataOps practices through automation, monitoring, and CI/CD processes. Optimize data processing performance and operating costs on GCP. Ensure data quality, security, governance, and availability. Participate in the architecture and evolution of Data Cloud platforms. Collaborate with Data, AI, and Business teams to meet functional and technical needs. Ensure the documentation, support, and operational maintenance of developed solutions.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science, Data Engineering, Big Data, or equivalent. Minimum 4 years of experience as a Data Engineer, DataOps Engineer, or in a similar role. Proficiency in Google Cloud Platform (GCP), including BigQuery, Dataflow, Cloud Composer, and Pub/Sub. Excellent SQL and Python skills. Strong understanding of DataOps practices, CI/CD, Git, and automation tools. Experience in the architecture, deployment, and operation of Data Cloud platforms. Knowledge of data quality, security, and governance issues.</font></font></p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>The Administrative and Financial Director is a strategic role, reporting to General Management, and responsible for the financial, accounting, tax, and administrative management of the establishment. He guarantees the reliability of financial information, ensures the optimization of the hotel's economic performance, and ensures compliance with Accor Group procedures, internal control standards, and current Moroccan regulations. A member of the Management Committee, he actively participates in the definition and implementation of the establishment's strategy to ensure the profitability, sustainability, and development of the hotel.</p><p><strong>Main responsibilities</strong></p><p>1. Financial management and performance steering</p><ul><li>Develop and monitor annual budgets, forecasts, and strategic plans.</li><li>Analyze financial results and budget variances.</li><li>Produce and comment on monthly financial reports.</li><li>Support department heads in monitoring their financial performance.</li><li>Implement management indicators and dashboards.</li><li>Ensure cost optimization while maintaining Sofitel quality standards.</li></ul><p>2. Accounting and financial closings</p><ul><li>Supervise all hotel accounting operations.</li><li>Ensure the compliance of accounting entries with Group standards.</li><li>Ensure the completion of monthly and annual closings within the deadlines.</li><li>Ensure account reconciliation and fixed asset tracking.</li><li>Supervise internal and external audits.</li></ul><p>3. Treasury and risk management</p><ul><li>Supervise treasury flows and anticipate financial needs.</li><li>Ensure monitoring of customer receipts and supplier payments.</li><li>Control bank reconciliations.</li><li>Ensure the security of funds and the prevention of financial risks.</li><li>Guarantee the application of internal control procedures.</li></ul><p>4. Taxation and regulatory compliance</p><ul><li>Ensure compliance with tax and social obligations.</li><li>Supervise tax declarations (VAT, corporate tax, withholding tax, local taxes, etc.).</li><li>Ensure compliance with Moroccan legal requirements.</li><li>Maintain permanent regulatory and tax watch.</li><li>Manage relations with administrations and control bodies.</li></ul><p>5. Internal control and governance</p><ul><li>Deploy and control Accor financial procedures.</li><li>Ensure the application of signature delegation and expenditure commitment policies.</li><li>Conduct regular checks on sensitive processes: Purchases, Stocks, Cash, Revenues, Supplier contracts.</li><li>Participate in quality and financial audits.</li></ul><p>6. Procurement and contract management</p><ul><li>Supervise the establishment's financial commitments.</li><li>Participate in the negotiation of strategic contracts.</li><li>Control calls for tenders and purchasing processes.</li><li>Ensure supplier cost optimization.</li></ul><p>7. Team Management</p><ul><li>Supervise, animate, and develop teams: Accounting, Management Control, Treasury, Purchasing, Revenue and Internal Control, depending on the establishment's organization.</li><li>Develop employees' skills.</li><li>Conduct annual performance evaluations.</li><li>Foster a collaborative and results-oriented work environment.</li></ul><p>8. Participation in the Management Committee</p><ul><li>Contribute to the hotel's strategic decisions.</li><li>Provide financial analyses to support decision-making.</li><li>Participate in development and investment projects.</li><li>Support General Management in achieving financial and operational objectives.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li><b>Education:</b> Bac+5 in Finance, Accounting, Audit, or Management. A degree as an Expert Accountant, Master's in Finance, or equivalent is appreciated.</li><li><b>Experience:</b> Minimum 8-10 years of experience in finance. Proven experience in upscale or luxury hospitality. Previous experience in an international group is highly desirable. Knowledge of Accor standards is a major advantage.</li><li><b>Technical Skills:</b> Mastery of Moroccan accounting standards. Solid knowledge of Moroccan taxation. Expertise in management control and financial analysis. Budgetary and forecasting management. Audit and internal control. Mastery of financial ERP tools. Excellent command of Excel and reporting tools. Knowledge of hotel systems (Sun System, Opera Cloud, Materials Control, etc.) is appreciated.</li><li><b>Behavioral Skills:</b> Leadership and influence capacity. Analytical mind and strategic sense. Rigor and integrity. Excellent communication skills. Sense of confidentiality. Results orientation. Ability to manage priorities and change. Team spirit and transverse collaboration.</li></ul><p></p></section>
<p>Assist the Executive Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen. Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort. Monitor the Housekeeping ambassadors performance to ensure that guests receive prompt and courteous service. Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual. Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required. Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge. Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness. Assist to prepare various monthly reports and submit them to the Executive Housekeeper. Ensure that room cleaning productivity is monitored closely and maintained Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards. Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature. Ensure that the incidents and procedures of Lost and Found properties are properly recorded and stored accordingly. Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback. Doing performance reviews as part of KPI and follow through the actions required for team development. Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions. Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors. Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times. Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place. Process timesheets to meet deadlines, ensuring accuracy. Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback. Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over. Ensure required levels of stock are available and order to par levels if necessary. Ensure all department equipment and work areas are maintained to a high standard. Ensure security of guest rooms and keys. Assist with regular stocktaking. Liaise with Front Office and Engineering regarding ready rooms ensuring guest requirements are met. Any other reasonable request within your range of competence as required by your Supervisor or Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous Housekeeping management experience, in a similar role is essential.</li><li>Strong operational background with experience in the implementation and management of brand standards</li><li>Sound knowledge of Opera and Microsoft applications.</li><li>Proven experience with cost control including payroll, expenses and forecasting</li><li>Well groomed & articulate in communication.</li><li>Excellent time management, organisational skills and ability to work autonomously</li></ul>
<h2 class="h5">Job description</h2>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>As part of this role, the DevOps engineer will be responsible for:</p><br><br><ul><li>Analyzing, designing, and developing <strong>CI/CD</strong> solutions for <strong>Java/Angular</strong> applications within the <strong>Legisway</strong> project.</li><li>Implementing <strong>CI/CD pipelines</strong> and configuring associated environments.</li><li>Managing the <strong>migration of CI/CD processes</strong> to <strong>Bamboo</strong>, and then to <strong>GitHub</strong>, while minimizing disruption.</li><li>Integrating pipelines with <strong>security</strong> tools (SonarQube, BlackDuck) for source code analysis and quality control.</li><li>Preparing and maintaining the necessary <strong>technical documentation</strong> for client delivery.</li></ul> <br> Required profile : <p>Skills:</p><br><br><ul><li><strong><em>CI/CD Tools</em></strong><em>: Bamboo, GitHub, ArgoCD</em></li><li><strong><em>Code Management</em></strong><em>: BitBucket, GitHub</em></li><li><strong><em>Orchestration</em></strong><em>: Kubernetes</em></li><li><strong><em>Project Management</em></strong><em>: Jira, Confluence</em></li><li><strong><em>Security and Quality</em></strong><em>: SonarQube, BlackDuck, JFrog</em></li><li><em><strong>Frameworks</strong>: Knowledge of Java/Angular stacks</em></li><li><em><strong>Experience</strong>: Minimum 5 years as a DevOps/CI/CD engineer, with proven experience in <strong>pipeline migration</strong> and security tool integration.</em></li><li><em><strong>Languages</strong>: English</em></li></ul><p>:</p><br><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: We are looking for a Level 2 Support Engineer specializing in Microsoft Infrastructure & Cloud, with 1-3 years of experience in the administration and support of hybrid Microsoft environments. Responsibilities include: Providing Level 2 (L2) technical support for critical incidents, problems, and changes; leading Change Management activities: validation, approval, monitoring, and control of change implementation; conducting technical audits and formulating recommendations based on best practices; writing, updating, and validating technical documentation (SOPs, procedures, change reports); managing major incidents and service requests to ensure service restoration within defined timeframes; gathering and analyzing customer requirements; participating in Proof of Concept (POC) and technical demonstrations of solutions; and providing support to third-party activities in accordance with organizational needs.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2><font dir="auto" ><font dir="auto" >Qualifications</font></font></h2><p><font dir="auto" ><font dir="auto" >Technical Skills:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Active Director</font></font></li><li><font dir="auto" ><font dir="auto" >Managing Active Directory groups and objects</font></font></li><li><font dir="auto" ><font dir="auto" >Group Policy Objects (GPO)</font></font></li><li><font dir="auto" ><font dir="auto" >Azure</font></font></li><li><font dir="auto" ><font dir="auto" >Azure Active Directory (Entra ID)</font></font></li><li><font dir="auto" ><font dir="auto" >Azure AD Connect</font></font></li><li><font dir="auto" ><font dir="auto" >Active Directory Federation Services (AD FS)</font></font></li><li><font dir="auto" ><font dir="auto" >Azure MFA</font></font></li><li><font dir="auto" ><font dir="auto" >Microsoft 365 / Office 365</font></font></li><li><font dir="auto" ><font dir="auto" >Exchange Server</font></font></li><li><font dir="auto" ><font dir="auto" >SharePoint Online</font></font></li><li><font dir="auto" ><font dir="auto" >Microsoft Teams</font></font></li><li><font dir="auto" ><font dir="auto" >Hybrid Exchange/Microsoft 365 environments</font></font></li><li><font dir="auto" ><font dir="auto" >PowerShell</font></font></li><li><font dir="auto" ><font dir="auto" >Intermediate knowledge of networks</font></font></li><li><font dir="auto" ><font dir="auto" >Intermediate knowledge of good security practices</font></font></li><li><font dir="auto" ><font dir="auto" >Identity and access management</font></font></li><li><font dir="auto" ><font dir="auto" >Intermediate knowledge of networks</font></font></li><li><font dir="auto" ><font dir="auto" >Intermediate knowledge of good security practices</font></font></li><li><font dir="auto" ><font dir="auto" >Identity and access management</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Qualifications:</font></font></p><ul><li><font dir="auto" ><font dir="auto" >1-3 years of experience in a similar position.</font></font></li><li><font dir="auto" ><font dir="auto" >A Microsoft certification is an asset.</font></font></li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >Job Description: Ensure production in accordance with the procedures and instructions provided at the workstation; Ensure compliance with the scheduling plan established by the supervisor; Be responsible for the execution of the team's production program; Guarantee the quality of manufactured products in accordance with the quality control range; Monitor the recording of production, waste, and breakdowns in real time under EAM; Notify the line manager in case of any production problems; Actively participate in the site's improvement plan; Actively participate in the suggestion system related to safety and performance; Organize the distribution of work within the team; Ensure smooth team changes (cleanliness of the area, handover of necessary instructions to the incoming team); Manage the movements of the team within the framework of internal rules; Ensure the integration and training of new employees at their workstations; Participate in the analysis of quality problems and corrective actions; Actively participate in the Site Improvement Plan actions; Stop production in case of quality, safety, or environmental problems and implement the necessary actions; Establish the weekly assignment; Guarantee the continuous improvement approach in their sector; Ensure compliance with manufacturing ranges while optimizing consumption and respecting the FIFO principle for products and materials; Enforce work schedules, instructions, discipline, and procedures; Ensure compliance with hygiene, quality, environmental, safety, and factory cleanliness rules; Update training-related documents (schedule and skills grid); Ensure coordination between team leaders; Manage teams; Prepare for internal and external audits; Monitor the training of new recruits and job changes; Establish and display production indicators.</font></font></p></div></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span></span><p><b><span>GEC recrute un Architecte Cyber Sécurité Senior</span></b><br></p><br><p><span>Dans le cadre d'une mission stratégique pour le compte de l'un de nos clients du secteur bancaire, </span><b><span>GEC – Global Experts Consulting</span></b><span> recherche un </span><b><span>Architecte Cyber Sécurité Senior</span></b><span> pour accompagner la sécurisation des architectures du Système d'Information et contribuer aux grands projets de transformation digitale.</span><br></p><br><p><b><span>Vos principales missions :</span></b><br></p><br><p><span>Concevoir et faire évoluer les architectures de sécurité des applications, infrastructures et environnements Cloud.</span><br></p><br><p><span>Accompagner les projets stratégiques (Cloud, APIs, DevSecOps, Infrastructure as Code, refonte SI…) en intégrant les principes de </span><b><span>Security by Design</span></b><span>.</span><br></p><br><p><span>Réaliser des analyses de risques (EBIOS RM, ISO 27005) et définir les mesures de sécurité adaptées.</span><br></p><br><p><span>Décliner les politiques et standards de cybersécurité en procédures opérationnelles.</span><br></p><br><p><span>Collaborer avec les équipes Architecture, Cloud, Data, Infrastructure et Métiers afin de garantir des solutions sécurisées dès leur conception.</span><br></p><br><p><span>Valider les choix technologiques, assurer la conformité des architectures et produire la documentation de sécurité.</span><br></p><br><p><span>Effectuer une veille permanente sur les normes, réglementations et menaces en cybersécurité.</span><br></p><br><p><b><span>Profil recherché :</span></b><br></p><br><p><span>Bac+5 en informatique ou école d'ingénieur.</span><br></p><br><p><span>Minimum </span><b><span>10 ans d'expérience</span></b><span> en cybersécurité, idéalement dans le secteur bancaire ou au sein de grandes organisations.</span><br></p><br><p><span>Solide maîtrise des architectures applicatives, Cloud, API, microservices et infrastructures.</span><br></p><br><p><span>Expertise sur IAM, PKI, chiffrement, SIEM, DevSecOps, Docker, Kubernetes et CI/CD.</span><br></p><br><p><span>Excellente connaissance des référentiels </span><b><span>ISO 27001, NIST, OWASP, DNSSI</span></b><span>, ainsi que des méthodes d'analyse de risques.</span><br></p><br><p><span>Des certifications telles que </span><b><span>CISSP, CISM, CEH, CCSP, ISO 27001 Lead Implementer/Auditor ou TOGAF</span></b><span> constituent un véritable atout.</span><br></p><br><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
Job : <p>As part of strengthening its teams, our client is recruiting a Treasury Officer on a temporary contract for a position based in Bouskoura.</p><br><br><p>Your tasks:<br>Manage and optimize cash flows and payment methods.<br>Ensure the reliability of treasury forecasts and monitor financing needs.<br>Implement tools to control and improve treasury processes.<br>Manage relationships with banking partners.<br>Participate in Cash Management strategy and the optimization of foreign exchange risk.<br>Contribute to automation projects and the improvement of treasury processes.</p><br><br> <br> Required profile : <p>Profile sought:<br>Bachelor's degree or Master's degree (Bac+4/5) in Finance, Accounting, Management, or equivalent.<br>At least 3 years of experience in treasury or Cash Management.<br>Proficiency in SAP and office tools.<br>Good level of French and English.<br>Rigor, autonomy, analytical and organizational skills.</p><br><br> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Africa Specialty Risks Ltd (ASR) is a specialty (re)insurer focusing on risks located primarily in Africa, Middle East and developing markets, across all specialty lines of business. ASR also has a syndicate at Lloyd's in London and South Africa as well as Lloyd s service companies in the UK, DIFC, Mauritius and Casablanca.</p>
<p> <br> </p>
<p>Africa Specialty Risks (ASR) is enabling sustainable economic development by fulfilling unmet insurance needs. Our platform provides local underwriting expertise, an unparalleled distribution network and access to global capacity.</p>
<p> <br> </p>
<p>Founded in the heart of Africa and with offices across the continent and the Middle East, we provide regional market knowledge, data insights, and technical proficiency for capital partners who are looking to increase their presence in growth markets.</p>
<p> <br> </p>
<p>We also participate on each and every risk we underwrite with balance sheets in Bermuda, Mauritius and through Syndicate 2454 at Lloyd s. ASR is committed to accelerating business growth by providing customised service and innovative insurance products to enable development.</p>
<p> <br> </p>
<p>Role Purpose:<br> </p>
<p> <br> </p>
<p>This role offers substantial scope to lead Africa Specialty Risks first line of defence Underwriting Portfolio Management function and to play a key role in Underwriting Portfolio Management workstream. This position reports into the Chief Underwriting Officer. The Underwriting portfolio analyst will have a dedicated focus on guiding and informing underwriting portfolio decisions through detailed performance analysis, portfolio optimisation and forward-looking insight.</p>
<p> <br> </p>
<p>Role and Responsibilities:<br> </p>
<p> <br> </p>
<p>A key responsibility of the role will be to manage and maintain the underwriting reporting suite, ensuring that portfolio performance is regularly monitored, analysed and communicated to relevant stakeholders. This will provide and support the Chief Underwriting Officer with the insight required to assess performance, identify trends, manage exposure and support strategic underwriting decisions. The position will hold a significant profile within the business, with clear strategic direction provided by Underwriting Management.</p>
<p> <br> </p>
<p>The role also requires strong leadership capability, with the ability to influence and constructively challenge underwriting management and teams, make timely and well-informed decisions, and build, lead and manage a high-performing team. Under the direction of the Chief Underwriting Officer, the role will play a central part in supporting the proactive management and steering of the underwriting portfolio, including the following areas:</p>
<p> </p>
<ul>
<li>Underwriting Portfolio MI Suite Maintenance and Enhancement: Maintain, update, develop and enhance the team s extensive suite of existing Excel-based MI reports, ensuring they remain accurate, relevant and fit for purpose. Create new MI outputs where required to support evolving business and stakeholder needs.</li>
<li>Underwriting Portfolio Dashboards: Support the development of a comprehensive suite of Underwriting Portfolio MI and dashboards within Power BI, with the aim of improving the team s efficiency, analytical capability and ability to service a broad range of stakeholders, including the Chief Underwriting Officer and underwriting teams.</li>
<li>Underwriting Portfolio Monitoring: Monitor underwriting portfolio performance on an ongoing basis, identifying key movements, emerging trends and potential areas of concern. Proactively highlight performance deviations against strategy and plan, as well as opportunities for portfolio optimisation.</li>
<li>Performance Reviews: Undertake targeted performance reviews and optimisation analysis, including detailed assessments of profitability, sustainability and overall portfolio performance, to support informed underwriting decision-making.</li>
<li>Portfolio Reporting: Produce and deliver regular portfolio reporting for relevant forums, clearly summarising performance against strategic objectives and planning targets. Support active discussions on portfolio performance and steering, including the preparation of reports, analysis and presentation materials for committees, senior management and board-level meetings.</li>
<li>Stakeholder Collaboration: Work closely and proactively with key stakeholders, including Actuarial, Exposure Management and underwriting teams, to support the development of relevant MI, ensure alignment of analysis and drive effective portfolio management outcomes.</li>
</ul>
<p> <br> </p>
<p>Skills and Competencies:</p>
<p> <br> </p>
<ul>
<li>Relevant experience in the (re)insurance industry (P&C and Speciality lines of business), preferably working within portfolio management, financial analysis, actuarial or data teams.</li>
<li>Analytical and quantitative skills: Excellent analytical and quantitative skills, with the ability to interpret complex financial data and make informed decisions.</li>
<li>Experience with maintaining and improving extensive suite of MI, sourced from various data-heavy sources.</li>
<li>Experience with summarising key takeaways in a clear and succinct manner, suited to stakeholders.</li>
<li>Able to produce speedy analysis, thinking on their feet and be able to proactively work in a dynamic work environment.</li>
<li>Technical Proficiency in Excel and an understanding of various analytical tools.</li>
<li>Ability to interpret and understand complex excel-based reports including reading, writing, streamlining and fixing code.</li>
<li>Experience using Power BI is desirable, including dashboard creation and transitioning excel-based MI / Dashboards into Power BI.</li>
<li>Attention to detail: High level of attention to detail and accuracy in all tasks.</li>
<li>Articulate written and verbal communicator with good presentation skills.</li>
</ul>
<p> </p></div></section>
<p>Within our project teams, you will be involved in the development and evolution of Full Stack Java / Angular and Kafka applications for major clients in complex technical environments.</p><p>As a Java/Angular and Kafka Developer, your missions will be:</p><ul><li>Design, develop, and maintain backend applications in Java (Spring Boot) and frontend in Angular.</li><li>Develop robust, secure, and performant REST APIs.</li><li>Participate in the design and implementation of event-driven architectures based on Apache Kafka.</li><li>Ensure code quality through good development practices (Clean Code, code reviews, Sonar).</li><li>Participate in analysis, technical design, and development phases.</li><li>Perform unit and integration tests.</li><li>Contribute to deployments and CI/CD processes.</li><li>Participate in the implementation of Microservices architectures.</li><li>Optimize application performance, maintainability, and security.</li><li>Collaborate with DevOps teams, Architects, QA, and Product Owners.</li><li>Participate in Agile / Scrum ceremonies and continuous improvement.</li><li>Contribute to technical documentation and application support.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Graduate (Bac+4 Bac+5) in computer science or equivalent.</p><p>Minimum 5 years of experience in Java development.</p><p>Good command of Java (Java 11/17) and the Spring ecosystem (Boot, REST, Security, JPA).</p><p>Solid skills in Angular.</p><p>Good command of Kafka (messaging, streaming, event-driven).</p><p>Good command of relational databases (SQL / PostgreSQL).</p><p>Knowledge of tools: Maven, Git/GitLab, Sonar.</p><p>Experience in REST API development.</p><p>Knowledge of microservices environments.</p><p>Familiarity with Docker and Kubernetes.</p><p>Knowledge of CI/CD pipelines.</p><p>Analytical skills, autonomy, and team spirit.</p><p>Good interpersonal skills and organizational skills.</p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div><div><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operations Agent (M/F)</font></font></b></font></font></div><div><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><br></font></font></b></div><div><b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">How to have an impact</font></font></b>
</div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing transport files independently (import, export, crosstrade), including the processing of various cargoes: general cargo, Aerospace & Defense (AOG), industrial products, dangerous goods (DGR), etc.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organize, supervise and orchestrate all air expeditions, ensuring compliance with KPIs, cut-off times, security constraints, and customer excellence standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Controlling the price offers put forward by the Pricing department and coordinating the internal and external stakeholders involved in transport is pointless.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Create and update records in operating systems while ensuring reliable, accurate data quality that meets transport requirements.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Order and coordinate services with airlines, handling agents, freight forwarders, road haulers, bonded warehouses and other stakeholders.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prepare and verify all required documentation (LTA/MAWB, HAWB, IATA declarations, air travel security, customs documents, certificates, etc.), manage invoicing and supplier control.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communicate regularly with clients, anticipate their needs, participate in follow-up meetings and manage complaints by implementing corrective actions.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively contribute to the continuous improvement of processes, the optimization of workflows and the customer experience.</font></font></li> </ul> </div> </div> <div> <div> <b><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">What we are looking for in you</font></font></b>
</div> <div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Training in international transport, logistics, supply chain or equivalent (Bac+2/+3 minimum).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 2 years of proven experience in transportation is nothing.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A good understanding of incoterms, operational processes and transport-related operating systems is useless.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy, rigor, strong sense of customer service, excellent organization, ability to work under pressure and team spirit.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bilingual level in French, Arabic and English required.</font></font></li></ul></div></div></div></section>
<p>Under the responsibility of the Collection Manager, the Debt Collection Officer is in charge of a portfolio of French and foreign clients to follow up on. His mission is to do what is necessary for a creditor to receive the collection of an unpaid sum. To this end, the debt collection officer will multiply initiatives and be proactive in achieving his goals by contacting debtors.</p><p>Client Claims Tracking: Ensure complete tracking of current and overdue claims, verifying payment compliance with contract terms and invoicing conditions.</p><p>Client Follow-up: Conduct regular telephone and written follow-ups with clients to obtain payments within the deadlines. Manage follow-ups according to priorities and in compliance with the company's internal procedures.</p><p>Payment Dispute Resolution: Analyze the causes of payment disputes and work in close collaboration with the commercial, technical, and financial departments to quickly resolve problems (invoicing inconsistencies, administrative errors, amount disputes, etc.).</p><p>DSO (Days Sales Outstanding) Tracking: Track and analyze DSO, identify payment delays, and implement corrective actions to reduce unpaid claims and improve the company's cash flow.</p><p>Collection Management: Monitor incoming payments and record them in the accounting systems. Verify payment compliance with invoices and ensure amounts are correctly applied.</p><p>KPI Tracking: Track and analyze key performance indicators related to collection, such as collection rate, payment delays, number of overdue claims, etc. Propose actions to improve results and achieve defined objectives.</p><p>Client Relations: Maintain a professional relationship with clients, ensuring fluid and courteous communication. Negotiate payment solutions when necessary, while preserving long-term business relationships.</p><p>Reporting and Analysis: Provide regular reports on the status of claims and collection actions. Participate in the development of cash flow forecasts based on upcoming collections and outstanding claims.</p><p>Collaboration with Other Departments: Work in close collaboration with the commercial, financial, and operational teams to share relevant information and ensure coherent management of claims and disputes.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac +2/Bac +3 education, with a specialization in accounting, management, or debt collection.</li><li>2 to 4 years of experience with mastery of debt collection processes.</li><li>Proven skills in claims management, follow-up of reminders, and resolution of client disputes.</li><li>Excellent negotiation and communication skills, with a solution-oriented approach.</li><li>Proficiency in office tools (Excel, debt collection software, ERP, etc.).</li><li>Languages: Proficiency in French (mandatory), English and Spanish (intermediate or fluent level) for communicating with international clients.</li><li>Rigor, organization, ability to work under pressure and meet deadlines.</li></ul>
<p><span style="font-size: 11px;"><b>Your mission</b></span></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and maintain solutions on Salesforce Sales Cloud and Service Cloud.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Carry out the development and configuration of the platform (Apex, Lightning, Flows, etc.).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analyze business needs and propose suitable solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the testing, acceptance and deployment phases of the changes.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide corrective and evolutionary maintenance for Salesforce applications.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with operational and support teams to guarantee quality of service.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Write the technical and functional documentation for the developments carried out.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of Salesforce processes and solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with good development, security and performance practices.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting users in the adoption and evolution of the solutions implemented.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your profile</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma m (e) of a Bac+5 in Computer Science or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 3 years of experience in Salesforce development.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good mastery of Sales Cloud and Service Cloud.</font></font></li><li>Exp rience en d veloppement Apex, Lightning Web Components (LWC), Visualforce et Flow.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Salesforce integrations via REST/SOAP API.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience in the design, development, testing and deployment phases.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of business needs and ability to propose suitable solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Salesforce development, security and performance best practices.</font></font></li><li>Exp rience en m thodologie Agile/Scrum.</li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent analytical, communication and teamwork skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">My mastery of French; a good level of English is an asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Salesforce certifications are a plus.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Some reasons to join us</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Quality of work life: Possibility of teleworking in Morocco as well as internationally and autonomy in the organization of your daily life, hybrid missions according to your preferences.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Continuous learning: access to training and certifications dedicated to your technology, personalized support and structured integration pathway.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diverse projects and high impact: work with major accounts in diversified sectors with stimulating business and technological challenges.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cosyst me d'expertise: benefit from personalized technical support and active integration into our third-party SM communities.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our commitments and priorities</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Capgemini Group fosters an inclusive culture within a multicultural and disability-friendly environment. By joining us, you become part of a team that values diversity, develops the potential of its talent, engages in solidarity initiatives with its partners, and is committed to reducing its environmental impact across all its sites and with its clients.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Capgemini is a responsible, multicultural, global leader with nearly PHONE_NUMBER people in more than 50 countries. With 55 years of experience, we are a strategic partner to businesses, helping them transform their operations by harnessing the power of technology and innovation in rapidly evolving areas such as cloud, data, artificial intelligence, connectivity, software, digital engineering, and platforms.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science or equivalent. Minimum 3 years of experience in Salesforce development. Strong command of Sales Cloud and Service Cloud. Experience developing Apex, Lightning Web Components (LWC), Visualforce, and Flow. Knowledge of Salesforce integrations via REST/SOAP APIs. Experience in the design, development, testing, and deployment phases. Good understanding of business needs and ability to propose appropriate solutions. Knowledge of Salesforce development, security, and performance best practices. Experience with Agile/Scrum methodologies. Excellent analytical, communication, and teamwork skills. Fluency in French; a good level of English is an asset. Salesforce certifications are a plus.</font></font></p>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><span><b>Our Purpose</b></span></p><br><br><br><p><i>Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.</i></p><br><br><br><p><b>Title and Summary</b></p><br><br><br>Director, Specialist Sales - Consumer Solutions, North West Francophone Africa<br>Overview<br>• The Director, Consumer Specialist Lead for NWFA Cluster is responsible for leading the strategy, product development, and implementation of prepaid, debit & credit programs which drive growth within MasterCard’s North West & Francophone Africa region market space<br>• This role is critical to developing winning strategies and tactics that best meet the unique needs of consumer product entities by defining the market opportunity, understanding the business needs of organizations in this segment, and working with Issuers on program development and expansion<br>• Do you have experience working in the debit and credit card industry, with North West and Francophone Africa-based card issuers?<br>• Do you have card payments program management experience, and/or experience in developing card program strategy and product development?<br>Role<br>The essential responsibilities of the Director, NWFA Consumer Lead and Core Product Specialist Sales position are as follows:<br>• Help lead the development of the strategy, tactics, and execution plans in support of the prepaid, debit & credit card for public sector segments, including Issuers, strategic partners, and industry organizations<br>• Responsible for leveraging—and supporting the cross-sell of—the full complement of Mastercard capabilities (Loyalty, Advisors, Emerging Payments, etc.) to drive both innovation and value to MasterCard shareholders in these segments<br>• Provide consultative product expertise, education, best practices, and implementation guidance for product features and functionality to internal partners (e.g. Sales/Account Team, Product Delivery, etc.) and external customers (e.g. Issuers, governmental and industry organizations, etc.)<br>• Work closely with business and external stakeholders to ensure effective two-way communications regarding collection of business requirements and communication of key product decisions, plans, and releases<br>• Determine and evaluate business cases for proposed product developments that drive recommended prioritization<br>All About You<br>• Prepaid, Debit and credit card payment product management experience<br>• Strong understanding of consumer business processes/needs in the market and the ability to translate those into business and product requirements<br>• Deep knowledge of Consumer/retail payments products and platforms as well as prior retail or Consumer Banking experience in cards especially in North Africa regions.<br>• Excellent written and verbal communication skills with previous experience in a customer-facing role interfacing with mid to senior level executives<br>• Ability to influence external customers and internal business partners, at all levels, and drive towards results, without direct management authority<br>• Analytical, solutions-oriented skillset with the ability to drive thought leadership in the debit & credit card <br>• Number driven & strong P&L/program leadership experience and business acumen with the ability to provide solutions that drive the growth of MasterCard transactions and products<br>• Keen understanding of competitive offerings and industry trends, and the ability to translate that understanding into meaningful action and enhancements<br>• Highly organized and able to deal with multiple and competing priorities<br>• Effectively interface with all areas and levels of management including Customers (Issuers and corporate clients), senior executives (internal and external); Global Commercial Products, Customer Relationship teams, and Business Development teams <br>• Ability to stay calm under pressure and adapt to changing conditions and priorities is critical to success <br>• Knowledge and skills using product management tools, e.g. market and product plans, project timelines, marketing research, product validity and financial models, capital budgeting, etc. <br>• Bachelor’s degree in business or relevant experience<br>• Able to communicate and write English, French and Arabic.<br><br><p><b>Corporate Security Responsibility</b></p><br><br><p><br>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><br><br><ul><li><p>Abide by Mastercard’s security policies and practices;</p><br><br></li><li><p>Ensure the confidentiality and integrity of the information being accessed;</p><br><br></li><li><p>Report any suspected information security violation or breach, and</p><br><br></li><li><p>Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.</p><br><br></li></ul><br><br><br><br><br> </div>