Technical Analysts Jobs in Morocco

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>OUR STORY At STMicroelectronics, we believe in the power of technology to drive innovation and make a positive impact on people, businesses, and society. As a global semiconductor company, our advanced technologies and chips form the hidden foundation of the world we live in today. When you join ST, you will be part of a global business with more than 115 nationalities, present in 40 countries, and comprising over 50,000 diverse and dedicated creators and makers of technology around the world. Developing technologies takes more than talent: it takes amazing people who understand collaboration and respect. People with passion and the desire to disrupt the status quo, drive innovation, and unlock their own potential. Embark on a journey with us, where you can innovate for a future that we want to make smarter and greener, in a responsible and sustainable way. Our technology starts with you.</p><p>YOUR ROLE</p><ul><li>To coordinate the front-end of line process industrialization (wafer preparation, laser grooving, wafer sawing, die attach glue/ soft solder/solder paste- glue curing) supporting new products or package and at the same time ensuring quality standards of the new product /process being developed, meeting target milestones or maturity and operating within the defined budget and resources of the scopes.</li><li>To manage all development projects related to Critical product, including new material qualification, process changes and CPI across all the assembly line (perimeter includes either front-end and back-end of line)</li><li>To manage all the assembly-related innovation activities (proof of concept projects/ R&amp;D support activities/ patents/technical papers at plant level) acting as main interface toward GTR&amp;D organization for the plant.</li><li>To lead taskforces for process improvement related to new projects</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>YOUR SKILLS &amp; EXPERIENCES</p><ul><li>Techncial Background: Strong technical knowledge of assembly processes, strategic thinking, leadership, and analytical problem solving.</li><li>Degree of autonomy: High level of autonomy in the technical decision-making process is needed. Interaction with N+1, N+2, N+3 are mainly for strategic alignment or project review.</li><li>Managerial responsibility: this role includes leading and managing a team of engineers, providing guidance, support, and mentorship to ensure high performance and professional development.</li><li>Minimum 5 years experience related to semiconductor, electronics and automotive domain</li><li>Knowledge with MS office/ PowerBI</li><li>Strong Knowledge in Statistical Tools and Software</li><li>English business proficiency</li><li>PMP certified, Six Sigma certified are advantage</li></ul><p></p></section>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>Greif is a global leader in performance packaging located in 40 countries. The company delivers trusted, innovative, and tailored solutions that support some of the world's most in demand and fastest-growing industries. With a commitment to legendary customer service, operational excellence, and global sustainability, Greif packages life's essentials - and creates lasting value for its colleagues, customers, and other stakeholders. Learn more about the company's Customized Polymer , Sustainable Fiber , Durable Metal , and Integrated Solutions at www.greif.com and follow Greif on Instagram and LinkedIn. OUR VISION: To Be the Advantage That Helps Our Customers Win. OUR PURPOSE: Creating packaging solutions for life s essentials. Job Requisition #: PHONE_NUMBER MAINTENACE SUPERVISOR (Open) Job Description: About the Role We are seeking a proactive, hands-on Maintenance Supervisor to join our team in Casablanca, Morocco. This role is key to maintaining safe, reliable, and efficient manufacturing operations through strong technical support and continuous improvement. The ideal candidate brings solid experience in the plastics industry and strong knowledge of hydraulic systems , along with the ability to troubleshoot, improve, and support production equipment in a fast-paced environment. Key Responsibilities Lead maintenance scheduling, equipment repairs, and overall equipment reliability. Recommend and implement equipment improvements to enhance uptime, performance, and yield. Troubleshoot and resolve complex equipment issues, with a strong focus on hydraulic, mechanical, and electrical systems . Perform preventive maintenance, failure analysis, and unscheduled repairs. Support equipment modifications, installations, and in-house fabrication activities. Procure replacement parts and tools as needed for operations. Develop or support maintenance procedures and train colleagues on equipment use. Promote a strong safety culture by ensuring proper PPE use, machine guarding, and safe work practices. Set daily operational priorities and ensure company policies and procedures are followed. Perform other duties as assigned. Experience and Education Bachelor s degree or equivalent technical background preferred. Experience in a manufacturing environment is required. Background in the plastics industry is strongly preferred. Strong practical knowledge of hydraulic systems is essential. Knowledge and Skills Strong analytical, troubleshooting, and problem-solving skills. Technical knowledge of hydraulic , mechanical, electrical/electronic, instrumentation, and computer systems. Experience assembling and disassembling manufacturing equipment. Ability to diagnose and resolve mechanical and electrical equipment issues effectively. Strong planning, project coordination, and organizational skills. Ability to work collaboratively and lead day-to-day operational activities. Strong commitment to safety, quality, and continuous improvement. At Greif , we believe that our colleagues are the center of our success. Our Total Rewards have a comprehensive focus on well-being and offer a competitive package that enables you to thrive, be engaged, and reach your full potential. Protect Yourself From Scams: We value the integrity of our recruitment process and prioritize the well-being of our candidates. While you may find Greif job postings on various platforms, all legitimate opportunities can be verified on our official Careers page at www.greif.com . All communication from Greif regarding job opportunities will also come from an @greif.com email address. If you have concerns about the legitimacy of a job posting, receive an unsolicited job offer or suspect fraudulent activity, please contact us for verification via this link Contact Us - Greif . EEO Statement: https://www.greif.com/wp-content/uploads/2023/04/HR-101-Equal-Employment-Opportunity-Policy-English.pdf We offer a competitive salary, excellent benefits and opportunity for growth. Greif is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sex, race, religion, age, national origin, color, disability, veteran status or any other any other legally protected characteristic. For more information read Greif s Equal Opportunity Policy.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Bachelor's degree or equivalent technical background preferred. Experience in a manufacturing environment is required. Background in the plastics industry is strongly preferred. Strong practical knowledge of hydraulic systems is essential. Strong analytical, troubleshooting, and problem-solving skills. Technical knowledge of hydraulic, mechanical, electrical/electronic, instrumentation, and computer systems. Experience assembling and disassembling manufacturing equipment. Ability to diagnose and resolve mechanical and electrical equipment issues effectively. Strong planning, project coordination, and organizational skills. Ability to work collaboratively and lead day-to-day operational activities. Strong commitment to safety, quality, and continuous improvement.</p><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><u><span>Job Summary:</span></u></p><br><br><p><span><span>The</span><span>Senior</span><span>Health Information System Officer will lead the design, implementation, and management of monitoring, evaluation, and learning activities under the STRIDES</span><span>Morocco</span><span>Activity</span><span>.</span><span>The position</span><span>is</span><span>responsible for</span><span>developing and overseeing the project's MEL framework, indicator tracking systems, and data quality assurance processes, ensuring that data is accurately collected, analyzed, and reported against agreed targets. The HIS Officer III will synthesize project data to inform adaptive management decisions and support evidence-based program adjustments. Working closely with the project team and donor, the position will lead the preparation of performance reports and contribute to workplan development and donor reporting requirements.</span><span>The position will also lead the design and implementation of activities focusing on enhancing</span><span>capacity in data collection, analysis and reporting for actionable disease prevention and response decision making</span><span>in</span><span>Morocco</span><span>.</span><span>The HIS Officer III provide mentorship and capacity building support to staff and in-country partners on HIS and MEL approaches.</span></span></p><br><br><p><u><span>Accountabilities:</span></u></p><br><br><ul><li><p><span><span>Leads the design and rollout of the project's MEL framework, including the development and finalization of the Performance Monitoring Plan in coordination with the project team and donor.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Provides technical direction and guidance to project staff on health information systems, data management, and MEL in line with project expected outcomes.&nbsp;</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Leads activities focused on s</span><span>trengthen</span><span>ing</span><span>multisectoral</span><span>health</span><span>data management systems</span><span>for timely, reliable, and actionable surveillance and outbreak information</span><span>, such as improving data review and analysis,</span><span>improving accessibility and</span><span>interoperability of human and animal health surveillance data</span><span>, and</span><span>improving</span><span>effective use of infectious disease information systems at health facilities and laboratories</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the design and implementation of baseline, midline, and endline assessments and evaluations as required under the project workplan.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Develops and</span><span>maintains</span><span>a data quality assurance system, including standard operating procedures for data collection, entry, cleaning, and reporting.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Synthesizes</span><span>and</span><span>analyzes</span><span>project data to</span><span>identify</span><span>trends, inform adaptive management decisions, and support evidence-based program adjustments.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Develops technical briefs, guidelines, and other materials to document best practices, findings, and recommendations.</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the development and management of project indicator tracking systems, ensuring all indicators are accurately captured, updated, and reported against agreed targets.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Oversees the development and maintenance of data collection tools, databases, and reporting templates to ensure consistency and accuracy across all project activities.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Coordinates with technical staff to ensure MEL data informs workplan development, activity design, and adaptive management decisions.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Prepares data visualizations and dashboards to communicate project progress to internal and external audiences.</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the day-to-day implementation of HIS and MEL activities under the STRIDES</span><span>Morocco</span><span>workplan and tracks delivery of outputs against agreed timelines.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Directly supervises the MEL Officer,</span><span>providing</span><span>technical guidance, support, and performance oversight, and reviews and</span><span>validates</span><span>data and reports before submission.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>&nbsp;Provides mentorship and capacity building to supervised staff and in-country partners on HIS and MEL approaches.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Leads the preparation of quarterly and annual performance reports, ensuring</span><span>accurate</span><span>and</span><span>timely</span><span>submission of indicator data to the donor.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Contributes to the development and review of annual workplans and all donor reporting requirements.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Identifies</span><span>and escalates technical issues to senior project staff as needed</span></span></p><br></li></ul><br><p><u><span>Applied Knowledge &amp; Skills:</span></u></p><br><br><ul><li><p><span><span>In-depth knowledge of health information systems, data management, and MEL approaches in a public health context.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Familiarity with</span><span>Morocco</span><span>'s national health information systems and relevant government reporting frameworks.&nbsp;</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Strong analytical skills with the ability to interpret data,</span><span>identify</span><span>errors, and prepare clear reports.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Proficiency</span><span>in dashboard development, data</span><span>management</span><span>and analytic software e.g., MS Excel, MS Power BI, Tableau, SAS, SPSS, Stata.</span></span></p><br></li></ul><br><ul><li><p><span><span>&nbsp;Excellent organizational and project management skills.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>&nbsp;Strong written and verbal communication skills in Arabic</span><span>,</span><span>French</span><span>and English; professional</span><span>proficiency</span><span>in both languages is</span><span>required</span><span>.&nbsp;</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to work collaboratively with diverse teams and government counterparts</span><span>.</span></span></p><br></li></ul><br><ul><li><p><span><span>Ability to solve problems and implement corrective action as</span><span>needed.</span></span></p><br></li></ul><br><p><u><span>Education:</span></u></p><br><br><ul><li><p><span><span>Master's Degree or</span><span>its International</span><span>Equivalent in Health Informatics, Public Health, Epidemiology, Statistics, Information Systems, or a Related Field.</span></span></p><br></li></ul><br><ul><li><p><span><span>Project Management (PM) Certification preferred.</span></span></p><br></li></ul><br><p><u><span>Experience:</span></u></p><br><br><ul><li><p><span><span>Typically requires 6+ years of relevant experience in health information systems,</span><span>monitoring</span><span>and evaluation, data management, or a related technical area.</span></span></p><br></li></ul><br><ul><li><p><span><span>Demonstrated experience designing and implementing MEL frameworks, indicator tracking systems, and data quality assurance processes in a public health or global health security context.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience with health data collection, analysis, and reporting tools and platforms, including electronic health information systems.</span></span></p><br></li></ul><br><br><ul><li><p><span><span>Prior work experience in a non-governmental organization (NGO), government agency, or private organization.</span></span></p><br></li></ul><br><ul><li><p><span><span>Experience working on USG-funded programs preferred.</span></span></p><br></li></ul><br><ul><li><p><span><span>Familiarity with Morocco's health information system landscape and national data reporting structures preferred.</span></span></p><br></li></ul><br><ul><li><p><span><span>Professional</span><span>proficiency</span><span>in</span><span>Arabic and French</span><span>and</span><span>E</span><span>nglis</span><span>h</span><span>is</span><span>required</span><span>.</span></span></p><br></li></ul><br><p><u><span>Technology to be</span><span>Used:</span></u></p><br><br><ul><li><p><span><span>Personal Computer/Laptop, Microsoft applications (i.e., Office 365, SharePoint,</span><span>Skype/Zoom/Teams),</span><span>cell</span><span>phone/mobile</span><span>technology,</span><span>and</span><span>standard</span><span>office</span><span>equipment.</span></span></p><br></li></ul><br><p><u><span>Travel</span><span>Requirements:</span></u></p><br><br><ul><li><p><span><span>10% -</span><span>25%</span></span></p><br></li></ul><br><p><span>The expected hiring salary range for this role is MAD 300,000 - 500,000 annually for gross salary. When determining an offer amount, FHI 360 factors in multiple considerations, including but not limited to: relevant years of experience and education possessed by the applicant, internal equity, market pay, and budget.&nbsp;&nbsp;</span></p><br><br><br><p><span>This job posting summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time.</span></p><br><p><span>FHI 360 is an </span>equal opportunity and affirmative action employer<span>whereby we do not engage in practices that discriminate against any person employed or seeking employment based on race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, marital status, physical or mental disability, protected Veteran status, or any other characteristic protected under applicable law.</span></p><br><p>Our values and commitments to safeguarding:FHI 360 is committed to preventing any type of abuse, exploitation and harassment in our work environments and programs, including sexual abuse, exploitation and harassment. FHI 360 takes steps to safeguard the welfare of everyone who engages with our organization and programs and requires that all personnel, including staff members and volunteers, share this commitment and sign our code of conduct. All offers of employment will be subject to appropriate screening checks, including reference, criminal record and terrorism finance checks. FHI 360 also participates in the Inter-Agency Misconduct Disclosure Scheme (MDS), facilitated by the Steering Committee for Humanitarian Response. In line with the MDS, we will request information from job applicants’ previous employers about any substantiated findings of sexual abuse, exploitation and/or harassment during the applicant’s tenure with previous employers. By applying, job applicants confirm their understanding of these recruitment procedures and consent to these screening checks.</p><br><p><span>FHI 360 will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws.</span></p><br><p><b><span>FHI 360 will never ask you for your career site username or password, and we will never request money, goods or services during the application, recruitment or employment&nbsp; process. </span><span>If you have questions or concerns about correspondence from us, please email <span>CareerCenterSupport@fhi360.org</span>.</span></b><br><span>FHI 360 fosters the strength and health of its workforce through a&nbsp;</span><span>competitive benefits package</span><span>, professional development&nbsp;and policies and programs that support a healthy work/life balance. Join our global workforce to make a positive difference for others — and yourself. </span></p><br><p><span>Please click </span>here<span> to continue searching FHI 360's Career Portal.</span><br>&nbsp;</p><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Join a dynamic team and contribute to managing the applications at the heart of the SUEZ information system exchange platform. YOUR MISSION Main Mission Within the Information Systems Department, the Nexthink Expert is responsible for the administration, development, and operation of the Nexthink platform to improve the digital employee experience (DEX). They implement dashboards, communication campaigns, automated remediation, and advanced analytics to anticipate incidents, improve service quality, and optimize workstation performance. He works closely with the Digital Workplace, Service Desk, Endpoint Engineering, Security, Microsoft 365 teams, and business stakeholders. Responsibilities: Platform Administration: Administer the Nexthink platform. Manage collectors, engines, licenses, and updates. Ensure platform availability and performance. Ensure configuration compliance. User Experience Analysis: Design DEX dashboards. Monitor workstation health indicators. Identify performance degradations. Conduct root cause analyses. Produce reports for operational teams and management. Automation: Develop Remote Actions. Design automated remediation campaigns. Deploy user communication campaigns. Measure the effectiveness of implemented actions. Continuous Improvement: Identify user pain points. Propose improvement plans. Prioritize actions based on their business impact. Contribute to the Digital Employee Experience strategy. Support IT teams: Assist the Service Desk in identifying incidents. Provide advanced analysis during crises. Participate in major incident resolution teams. Train teams on the use of Nexthink data. Governance: Define Nexthink usage standards. Ensure data quality. Document developments. Participate in architecture reviews.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree in Computer Science or equivalent. Nexthink certification preferred. ITIL Foundation certification desired. Professional English. Experience: Minimum 5 years in Digital Workplace or desktop administration. At least 2 years of experience with Nexthink. Experience in a large company's IT department. Experience in an international environment preferred. Required Technical Skills: Nexthink Infinity administration. Digital Employee Experience (DEX). Windows 10/11. Microsoft Intune. Microsoft Configuration Manager (SCCM/MECM). Microsoft 365. Entra ID (Azure AD). PowerShell. ServiceNow. Data analysis. Dashboard creation. Desktop performance management. Preferred: Microsoft Graph. Azure. Power BI. Python. SQL. Microsoft Defender. Sentinel. ITIL. AIOps. Soft Skills: Strong analytical skills. Synthesis skills. Customer focus. Excellent communication skills. Technical curiosity. Commitment to continuous improvement. Autonomy. Proactive approach.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>As a Capex Optimization Project Manager, you will support the Management in all aspects of the optimization project. Your responsibilities will be divided into the following areas:</p><br><br><p>1. Business Case Management and Steering:<br>To support the management of optimizations from the study phase (developing Business Cases) to operational implementation.<br>To implement performance indicators and ensure rigorous monitoring of estimated financial impacts, both on investments (Capex) and operating expenses (Opex).<br>To ensure the integration of all validated optimizations into the design of future units.</p><br><br><p>2. Feasibility Study and External Partner Management:<br>To proactively interact with Technical Study Offices (BET), architects, and Business Units.<br>To evaluate the technical and financial impacts of proposed optimization strategies and validate their on-site feasibility.</p><br><br><p>3. Inter-departmental Coordination:<br>To act as a facilitator and coordinator between the different involved departments (Purchasing, Works/Construction, Operations, BU).<br>To lead steering meetings and obtain necessary approvals for the deployment of optimizations.<br>&nbsp;</p><br><br> <br> Required profile : <p>Master's degree (Bac +5) or higher (Engineering School, Business School, or equivalent university degree) in Project Management, Engineering, or Construction Management.<br>Proven experience in project management, preferably in sectors related to retail, commercial real estate, or construction.<br>Proficiency in project management methodologies (planning, risk monitoring, reporting).<br>Demonstrated ability to model and analyze financial data (Business Cases, ROI, Capex/Opex budget monitoring).<br>Rigor and method with the ability to analyze and synthesize information.<br>&nbsp;</p><br><br> <br><br> </div>

<p>Within the framework of developing our activities, we are looking for a ServiceNow Project Manager (M/F) to lead digital transformation projects around the ServiceNow platform. You will be responsible for the success of the projects, from scoping to production, ensuring the coordination of teams, respect for deadlines, costs, and quality of deliverables.</p><p>Your missions:</p><ul><li>Lead implementation, evolution, and migration projects of the ServiceNow platform.</li><li>Gather and analyze business needs in collaboration with stakeholders.</li><li>Define the schedule, resources, budgets, and ensure monitoring of project indicators.</li><li>Lead scoping and functional design workshops.</li><li>Coordinate functional and technical teams and various partners.</li><li>Ensure monitoring of development, testing, acceptance, and deployment phases.</li><li>Identify and manage risks, dependencies, and associated action plans.</li><li>Ensure the quality of deliverables and customer satisfaction.</li><li>Support users during change management phases.</li><li>Produce project reports and ensure regular communication with sponsors and stakeholders.</li><li>Identify continuous improvement and innovation opportunities around the ServiceNow platform.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Diploma Bac+5 in computer science, engineering or equivalent.</li><li>Minimum 7 years of experience in IT project management, including significant experience on ServiceNow projects.</li><li>Good knowledge of the ServiceNow platform and its main modules (ITSM, ITOM, HRSD, CSM, SPM or equivalent).</li><li>Experience with Agile (Scrum) and/or V-cycle methodologies.</li><li>Ability to manage multiple projects in parallel.</li><li>Excellent communication, coordination, and stakeholder management skills.</li><li>Analytical mind, sense of organization, and results orientation.</li></ul><p>Technical skills:</p><ul><li>Project management (planning, budget, risks, governance).</li><li>ServiceNow: ITSM, ITOM, HRSD, CSM, SPM (depending on projects).</li><li>Project management tools (Jira, Azure DevOps, MS Project or equivalent).</li><li>Agile, Scrum, Kanban methodologies.</li><li>Good understanding of ITIL processes.</li><li>Use of generative AI tools (ChatGPT, Microsoft Copilot, Now Assist or equivalents) to improve productivity and quality of deliverables.</li><li>Maintain technological watch on AI innovations and their integration into the ServiceNow ecosystem.</li></ul><p>Assets:</p><ul><li>ServiceNow CSA certification.</li><li>ITIL v4, PMP, Prince2 or Scrum Master certifications.</li><li>First experience with generative AI solutions or ServiceNow AI functionalities (Now Assist) is a plus.</li><li>Experience in an international or multicultural context.</li><li>Good level of French and English.</li></ul>

<p>The Calibration Project Manager is responsible for leading, coordinating, and reporting calibration activities across multiple electrified propulsion system projects. The role ensures the successful delivery of project objectives by managing budgets, schedules, risks, stakeholders, and validation milestones while driving cross-functional collaboration.</p><p>Key Responsibilities</p><ul><li>Project Management</li><li>Lead calibration project activities while ensuring compliance with quality, cost, and timing objectives.</li><li>Develop, maintain, and monitor project schedules and deliverables.</li><li>Manage project budgets, financial forecasting, and cost tracking.</li><li>Identify, assess, and mitigate project risks and issues.</li><li>Coordinate cross-functional teams and ensure alignment between all stakeholders.</li><li>Prepare and present project status reports to management and leadership teams.</li><li>Organize and lead project reviews, management reviews, and quality gate reviews.</li><li>Performance Monitoring &amp; Reporting</li><li>Track project KPIs and ensure achievement of performance targets.</li><li>Monitor deliverable maturity and convergence at key project milestones.</li><li>Manage escalation processes and support issue resolution.</li><li>Drive continuous improvement and corrective action plans when necessary.</li><li>Planning and Systems Management</li><li>Update and maintain project schedules using Planisware .</li><li>Analyze and monitor product data through PLM systems.</li><li>Consolidate project volumes, milestones, and deliverables.</li><li>Develop dashboards, KPI reports, and management presentations using advanced Excel and PowerPoint tools.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li>Bachelor's or Master's Degree in Engineering (Mechanical, Electrical, Automotive, or related field).</li><li>Minimum 5 years of experience in technical project management or project leadership roles.</li><li>Experience in automotive or industrial product development environments is highly desirable.</li><li>PMP Certification is considered a strong asset.</li></ul><h2>Technical Skills</h2><ul><li>Strong project management experience in an industrial or automotive environment.</li><li>Budget planning, cost estimation, and financial tracking.</li><li>Risk, issue, and stakeholder management.</li><li>Advanced proficiency in Microsoft Excel and PowerPoint .</li><li>Experience with Planisware scheduling and planning tools.</li><li>Knowledge of PLM systems and product development processes.</li><li>Understanding of electrified propulsion systems is an asset.</li></ul><h2>Leadership &amp; Communication</h2><ul><li>Ability to lead cross-functional teams and drive project execution.</li><li>Strong communication and presentation skills.</li><li>Excellent stakeholder management capabilities.</li><li>Results-oriented mindset with strong business acumen.</li><li>Ability to influence decision-making and drive change.</li><li>Strong organizational skills and attention to detail.</li></ul><h2>Languages</h2><ul><li>Fluent French.</li><li>Professional English (mandatory).</li></ul>

<p>Description of the position As part of the development of our activities, we are looking for a ServiceNow Project Manager (M/F) to lead digital transformation projects around the ServiceNow platform. You will be responsible for the success of the projects, from scoping to go-live, ensuring the coordination of teams, adherence to deadlines, costs, and quality of deliverables.</p><p>Your missions Lead projects for the implementation, evolution, and migration of the ServiceNow platform. Gather and analyze business needs in collaboration with stakeholders. Define the schedule, resources, budgets, and ensure project indicator monitoring. Lead scoping and functional design workshops. Coordinate functional and technical teams and various partners. Ensure monitoring of developments, testing, acceptance, and deployment phases. Identify and manage risks, dependencies, and associated action plans. Guarantee the quality of deliverables and customer satisfaction. Support users during change management phases. Produce project reports and ensure regular communication with sponsors and stakeholders. Identify opportunities for continuous improvement and innovation around the ServiceNow platform.</p><p><strong>Desired Candidate Profile</strong></p><p>Diploma Bac+5 in computer science, engineering, or equivalent. Minimum 7 years of experience in IT project management, including significant experience on ServiceNow projects. Good knowledge of the ServiceNow platform and its main modules (ITSM, ITOM, HRSD, CSM, SPM, or equivalent). Experience with Agile (Scrum) and/or V-Cycle methodologies. Ability to manage multiple projects in parallel. Excellent communication, coordination, and stakeholder management skills. Analytical mind, organizational skills, and results-oriented.</p><p>Technical skills Project management (planning, budget, risks, governance). ServiceNow: ITSM, ITOM, HRSD, CSM, SPM (depending on projects). Project management tools (Jira, Azure DevOps, MS Project, or equivalent). Agile, Scrum, Kanban methodologies. Good understanding of ITIL processes. Use generative AI tools (ChatGPT, Microsoft Copilot, Now Assist, or equivalents) to improve productivity and the quality of deliverables. Ensure technological watch on AI innovations and their integration into the ServiceNow ecosystem.</p><p>Assets ServiceNow CSA certification. ITIL v4, PMP, Prince2, or Scrum Master certifications. Initial experience with generative AI solutions or ServiceNow AI functionalities (Now Assist) is a plus. Experience in an international or multicultural context. Good level of French and English.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. L2 Team Management: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Direct management of Level 2 teams; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Management of workload, capacity, and resource allocation; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Incident dispatch and prioritization </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ; Definition and monitoring of individual and collective objectives; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Support for employees in their career development </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ; Development and monitoring of skills development plans. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Training and Skills Development: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Creation and monitoring of team training plans; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Development of versatility and functional coverage </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ; Support for the transformation towards a global and cross-functional support model; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Promotion of the use of AI and automation tools in daily activities. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3. Knowledge Management: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Enrichment, structuring, and maintenance of the IT HUB knowledge base </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ; Definition of documentation and capitalization standards; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Use of Group tools (ServiceNow, Teams, SharePoint, Copilot) to ensure the dissemination and sustainability of knowledge; </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Implementation of a Knowledge-Centered Support approach </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">. 4. Operational Excellence: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Driving continuous improvement of Level 2 support </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ; Management of Corrective and preventive actions </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Coordination of activities between L2 and L3 teams </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Monitoring of requests for expertise and development escalated to higher-level teams </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5. Incident management and governance </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Active participation in the processes: Incident Management Problem Management Major Incident Management </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Coordination of inter-team resolution actions </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Facilitation of operational governance bodies with stakeholders </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Identification and escalation of friction points, risks, and improvement needs </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">6. Performance management </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Definition and monitoring of operational KPIs </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Production of dashboards and management reporting </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Analysis of trends, volumes, service quality, and user satisfaction </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Proposal of continuous improvement plans </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">7. Recruitment and onboarding </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Identification of resource needs </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Participation in recruitment processes </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Selection of profiles aligned with Level 2 needs and the Group's strategic directions </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Organization and management of the onboarding of new employees</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree: Master's degree in Computer Science, </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> 8 years of experience. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Languages: Fluent French and English required </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> . Experience: Significant experience in managing technical teams and providing IT support </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> . Technical Skills: Proficiency in IT service management tools (ServiceNow, SharePoint, Teams, Copilot). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Soft Skills: Leadership, analytical skills, prioritization, communication.</font></font></p>

<p>Supervises housekeeping staff, including housekeepers, maids, and valets. Develops efficient work schedules based on hotel occupancy. Conducts regular inspections to ensure compliance with cleanliness standards. Manages guest special requests and ensures their satisfaction. Trains housekeeping staff on hotel standards and procedures. Develops housekeeping policies and procedures in line with hotel standards. Coordinates with other departments to ensure smooth communication. Ensures regular maintenance of housekeeping equipment. Develops partnerships with quality cleaning product suppliers. Manages laundry and linen operations efficiently. Applies inventory management practices to avoid stockouts. Implements recycling programs for waste generated by the department. Proposes improvements in housekeeping procedures to increase efficiency. Manages the housekeeping department budget judiciously. Organizes continuous training for staff on new cleaning techniques. Collaborates with maintenance and engineering departments to resolve technical issues.</p><p><strong>Desired Candidate Profile</strong></p><p>Degree Bac+3 in Hotel Management, Hotel Management, Accommodation, or equivalent field.</p><p>Minimum of 5 years of professional experience, including at least 2 years in an equivalent role or within an establishment of the same standing.</p><p>Technical Skills</p><ul><li>Ability to assist the General Housekeeper in the organization and daily follow-up of the Housekeeping department.</li><li>Good command of room control, public areas, and adherence to the establishment's quality standards.</li><li>Ability to follow schedules, assign tasks, and ensure follow-up of cleaning teams.</li><li>Good command of computer tools and hotel software is an asset.</li><li>Good knowledge of LQA (Leading Quality Assurance) standards and ability to ensure their daily application to guarantee service excellence.</li><li>Solid command of hotel management systems (PMS), knowledge of Opera Cloud is an asset.</li></ul><p>Personal Qualities</p><ul><li>Excellent organizational skills, rigor, and constant attention to detail, with particular attention to maintaining quality and excellence standards.</li><li>Excellent service orientation and strong customer focus.</li><li>Responsiveness and ability to manage priorities in a dynamic environment.</li><li>Team spirit, autonomy, and initiative-taking ability.</li><li>Excellent communication and coordination skills with different hotel departments.</li></ul><p>Languages</p><ul><li>Excellent command of French and English, both oral and written.</li><li>Proficiency in a third language is an asset.</li></ul>

<p>With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&amp;D centers around the globe. Become a part of the strength within. Hexcel is currently seeking a Quality Engineer for our Casablanca, Morocco location. The selected individual will be responsible for but not limited to the following obligations: Undertake investigations, quality projects and data/statistical analysis exercises for the department to support customer and business initiatives and quality improvement. Contribute/lead as appropriate continuous improvement and site-specific quality projects. Support quality system and process reviews to ensure Plant QMS is robust and opportunities for improvement are addressed. Become familiar with Hexcel software systems, global and local, used to support QC and QA with a view to assisting with problem resolution both internally and externally. Understand and support the maintenance of site AX2012, Pilgrim and Velocity systems for customer specification requirements and internal documentation systems. Champion ancillary tasks (including 5S, LEAN, continuous improvement, etc.) in support of the day-to-day running of the Quality Department. Analyze technical requirements of contracts, drawings and specifications to develop plans for product quality. Create and maintain quality documentation when required by customer or internal system. Know and apply all applicable customer specifications and procedural requirements. Conduct internal and external audits as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Engineering degree in a Mechanical or Manufacturing Engineering schools Minimum of 3 years of applicable experience in a manufacturing industry in quality department. Hands-on troubleshooting abilities with mechanical equipment. Strong technical analysis skills. Lean/Six Sigma experience preferred. Familiarity or hands-on experience with measurement and inspection equipment. Knowledge of AS9100 and NADCAP requirements. Candidates must be eligible to work in the country where the position is based.</p>

<p>With our strong investment in research and development and our culture of continuous improvement, Hexcel is the industry leader in the manufacturing of advanced lightweight composite materials, including carbon fiber, woven reinforcements, resins, prepregs, honeycombs and engineered core and composite structures. We invite you to join the Hexcel team at various manufacturing sites, sales offices and R&amp;D centers around the globe. Become a part of the strength within.</p><p>Hexcel is currently seeking a Quality Engineer for our Casablanca, Morocco location. The selected individual will be responsible for but not limited to the following obligations:</p><p>Undertake investigations, quality projects and data/statistical analysis exercises for the department to support customer and business initiatives and quality improvement. Contribute/lead as appropriate continuous improvement and site-specific quality projects. Support quality system and process reviews to ensure Plant QMS is robust and opportunities for improvement are addressed. Become familiar with Hexcel software systems, global and local, used to support QC and QA with a view to assisting with problem resolution both internally and externally. Understand and support the maintenance of site AX2012, Pilgrim and Velocity systems for customer specification requirements and internal documentation systems. Champion ancillary tasks (including 5S, LEAN, continuous improvement, etc.) in support of the day-to-day running of the Quality Department. Analyze technical requirements of contracts, drawings and specifications to develop plans for product quality. Create and maintain quality documentation when required by customer or internal system. Know and apply all applicable customer specifications and procedural requirements. Conduct internal and external audits as required.</p><p><strong>Desired Candidate Profile</strong></p><p>Engineering degree in a Mechanical or Manufacturing Engineering schools Minimum of 3 years of applicable experience in a manufacturing industry in quality department. Hands-on troubleshooting abilities with mechanical equipment. Strong technical analysis skills. Lean/Six Sigma experience preferred. Familiarity or hands-on experience with measurement and inspection equipment. Knowledge of AS9100 and NADCAP requirements. Candidates must be eligible to work in the country where the position is based.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Cosumar</strong> is characterized by a corporate culture centered on <strong>collaboration</strong>, where human relationships, teamwork and employee support play an important role. This collaborative approach is reinforced by a strong <strong>organizational</strong> dimension, ensuring rigor, efficiency and process reliability. The company also values <strong>performance</strong> and goal achievement, while maintaining openness to <strong>innovation</strong> and continuous improvement. This balance fosters a structured, people-oriented and progress-driven work environment. </p><br><br> <br> Job : <p>Join a dynamic company in the agri-food sector, proudly established in Sidi Bennour, as an Agricultural Advisor. This is a unique opportunity to use your expertise to serve a growing organization and actively contribute to its success.</p><br><br><p>MISSION:<br>• Provide guidance and disseminate production techniques to farmers<br>• Manage relationships with service providers and oversee agricultural work<br>• Ensure the supply of raw materials to the sugar factory in accordance with the delivery schedule</p><br><br><p>• Support and guide farmers:<br>• Prospect for farmers<br>• Contract with farmers<br>• Recommend inputs to farmers<br>• Monitor the technical management of sugar crops with farmers<br>• Provide technical, financial, and social support to farmers<br>• Collect and process farmer complaints<br>• Manage agricultural work:<br>• Oversee the mechanization of cultivation operations on farmers' plots<br>• Evaluate the quality of agricultural services<br>• Debt and recovery:<br>• Ensure debt recovery from sowing to harvest<br>• Monitor debt by adhering to approved limits in terms of quantity and value of all<br>services (inputs &amp; labor)<br>• Participate in continuous improvement projects:<br>• Propose continuous improvement actions within your area of activity<br>• Participate in improvement projects within your department</p><br><br><p>PERFORMANCE CRITERIA AND INDICATORS:</p><br><br><p><br>• Achievement rate of the area program objective<br>• Crop quality and yield<br>• Debt and recovery rate<br>• Compliance with AA procedures<br>• Number of farmer complaints<br>• Quality of relationships with farmers (Barometer)</p><br><br> <br> <br> Required profile : <p>You have a Bac+2/3 level education in higher agricultural education.</p><br><br><p>Internship experience in a similar role is required, ideally in the agri-food sector or heavy industry.</p><br><br><p>If you see yourself in this profile and are ready to take on this challenge, do not hesitate to apply quickly using the "Send my CV to the recruiter" button below.</p><br><br> <br><br> </div>

<p>At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&amp;D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same. We are expanding our Data team and are looking for experienced Data Architects and Data Engineers with strong expertise in Telecom and OSS environments. The successful candidates will contribute to both the design and implementation of enterprise data models, ensuring alignment between business needs, operational processes, and technical solutions. Key Responsibilities Develop, maintain, and optimize data models aligned with TM Forum SID standards . Translate business and operational requirements into scalable data and solution designs. Analyze, map, and harmonize data across multiple OSS systems. Support the definition of data ownership, mastership rules, business objects, and data standards. Produce detailed analysis and design deliverables to support architectural decisions. Collaborate with business, operational, and technology stakeholders to ensure alignment of data solutions. Contribute to the definition and evolution of standardized data models and cross-system mapping frameworks, with a focus on ORI, MOST, and IRP . Ensure consistency, quality, and governance across enterprise data assets.</p><p><strong>Desired Candidate Profile</strong></p><p>Engineering degree or Master's degree in Computer Science, Telecommunications, Data Engineering, or a related field. Fluent English (written and spoken) is mandatory. Minimum 5 years of experience in Telecom and OSS environments. Strong knowledge of TM Forum SID and telecom data modeling principles. Proven experience in Solution Design and data architecture activities. Ability to understand, analyze, and translate business requirements into technical solutions. Experience with standardized data models based on TM Forum SID within OSS ecosystems. Strong analytical, problem-solving, and stakeholder management skills. Ability to work effectively in a multicultural and cross-functional environment.</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of the development of our Microsoft Practice, we are looking for a Microsoft Sales Representative to promote and market the full range of Microsoft offerings to our clients and prospects: Microsoft Azure, Microsoft 365, Copilot, Dynamics 365, Power Platform, and related solutions. You will play a strategic role in revenue growth, identifying new business opportunities, and building lasting relationships with business and IT decision-makers.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main missions</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop and manage a client portfolio.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify and qualify new business opportunities around Microsoft solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Promote Cloud, Modern Workplace, Data &amp; AI, Dynamics 365 and Copilot offerings.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the entire sales cycle: prospecting, qualification, sales proposal, negotiation and closing.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Understanding clients' business challenges and proposing solutions tailored to their needs.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in close collaboration with the pre-sales, technical and delivery teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Build and manage a network of Microsoft partners and stakeholders.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To ensure continuous competitive and technological monitoring of the Microsoft ecosystem.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in events, seminars, webinars and marketing activities to develop the visibility of the offer.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Achieve business objectives and ensure regular reporting of activities and the sales pipeline.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5 degree in Business, Marketing, Computer Science, Management or equivalent.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5 years of experience in selling IT, Cloud or Digital Services solutions.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience within an IT services company or a Microsoft solutions integrator.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of complex sales cycles and key account environments.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Required skills</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of the Microsoft ecosystem: Microsoft Azure, Microsoft 365, Microsoft Copilot, Power Platform, Dynamics 365</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of consultative selling techniques (Solution Selling).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use of CRM tools (Salesforce, Dynamics CRM or equivalent).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to develop value propositions with a strong business focus.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Soft Skills</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal skills and a strong sense of customer service.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong negotiation and persuasion skills.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Results-oriented and performance-driven culture.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy and initiative.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and cross-functional collaboration.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to thrive in a dynamic and changing environment.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: fluent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: professional essential.</font></font></li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"><b>Job Description</b></font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Management of L2 teams</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Direct management of Level 2 teams</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Managing workload, capacity, and resource allocation</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Incident dispatch and prioritization</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Definition and monitoring of individual and collective objectives</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting employees in their career development</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Development and monitoring of skills development plans</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Training and skills development</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Construction and monitoring of the teams' training plan</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Development of versatility and functional coverage</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supporting the transformation towards a comprehensive and cross-functional support model</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Promoting the use of AI and automation tools in daily activities</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3. Knowledge Management</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Enrichment, structuring and maintenance of the IT HUB knowledge base</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Definition of documentation and capitalization standards</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Use of Group tools (ServiceNow, Teams, SharePoint, Copilot) to ensure the dissemination and sustainability of knowledge</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implementation of a Knowledge-Centered Support approach</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">4. Operational Excellence</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitating continuous improvement of Level 2 support</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Management of corrective and preventive actions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordination of activities between L2 and L3 teams</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitoring of requests for expertise and development escalated to higher-level teams</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5. Incident Management and Governance</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Active participation in processes: Incident Management Problem Management Major Incident Management</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Coordination of inter-team problem-solving actions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Facilitating operational governance bodies with stakeholders</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identification and reporting of friction points, risks and improvement needs</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">6. Performance Management</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Definition and monitoring of operational KPIs</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Production of dashboards and management reporting</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analysis of trends, volumes, service quality and user satisfaction</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proposal for continuous improvement plans</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">7. Recruitment and onboarding</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identification of resource needs</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in the recruitment processes</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Selection of profiles aligned with Level 2 needs and the Group's strategic directions</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organizing and managing the onboarding of new employees</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree: Master's degree in Computer Science</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">8 years of experience</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: French and English required (fluent level)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Significant experience in managing technical teams and providing IT support</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills: Proficiency in IT service management tools (ServiceNow, SharePoint, Teams, Copilot)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Soft Skills: Leadership, analytical skills, prioritization, communication</font></font></p>

<p>Within the framework of developing our activities, we are looking for a ServiceNow Project Manager (M/F) to lead digital transformation projects around the ServiceNow platform. You will be responsible for the success of the projects, from scoping to production, ensuring the coordination of teams, respect for deadlines, costs and quality of deliverables.</p><p><b>Your missions</b></p><ul><li>Lead implementation, evolution and migration projects of the ServiceNow platform.</li><li>Gather and analyze business needs in collaboration with stakeholders.</li><li>Define the schedule, resources, budgets and ensure monitoring of project indicators.</li><li>Lead scoping and functional design workshops.</li><li>Coordinate functional and technical teams and various partners.</li><li>Ensure monitoring of developments, testing, acceptance and deployment phases.</li><li>Identify and manage risks, dependencies and associated action plans.</li><li>Guarantee the quality of deliverables and customer satisfaction.</li><li>Support users during change management phases.</li><li>Produce project reports and ensure regular communication with sponsors and stakeholders.</li><li>Identify opportunities for continuous improvement and innovation around the ServiceNow platform.</li></ul><p><strong>Desired Candidate Profile</strong></p><h2>Qualifications</h2><ul><li>Master's degree in IT, Engineering or equivalent.</li><li>Minimum 7 years of experience in IT project management, including significant experience on ServiceNow projects.</li><li>Good knowledge of the ServiceNow platform and its main modules (ITSM, ITOM, HRSD, CSM, SPM or equivalent).</li><li>Experience with Agile (Scrum) and/or V-Cycle methodologies.</li><li>Ability to manage multiple projects in parallel.</li><li>Excellent communication, coordination and stakeholder management skills.</li><li>Analytical mindset, organizational skills and results orientation.</li></ul><h2>Technical skills</h2><ul><li>Project Management (planning, budget, risks, governance).</li><li>ServiceNow: ITSM, ITOM, HRSD, CSM, SPM (depending on projects).</li><li>Project management tools (Jira, Azure DevOps, MS Project or equivalent).</li><li>Agile, Scrum, Kanban methodologies.</li><li>Good understanding of ITIL processes.</li><li>Use of generative AI tools (ChatGPT, Microsoft Copilot, Now Assist or equivalents) to improve productivity and quality of deliverables.</li><li>Ensure technological watch on innovations related to AI and their integration into the ServiceNow ecosystem.</li></ul><h2>Assets</h2><ul><li>ServiceNow CSA certification.</li><li>ITIL v4, PMP, Prince2 or Scrum Master certifications.</li><li>First experience with generative AI solutions or ServiceNow's AI features (Now Assist) is a plus.</li><li>Experience in an international or multicultural context.</li><li>Good level of French and English.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of our business development, we are looking for a ServiceNow Project Manager (M/F) to lead digital transformation projects around the ServiceNow platform. You will be responsible for the success of projects, from scoping to production deployment, ensuring team coordination, adherence to deadlines, budgets, and the quality of deliverables. Your responsibilities will include: Leading implementation, evolution, and migration projects for the ServiceNow platform; gathering and analyzing business requirements in collaboration with stakeholders; defining the schedule, resources, and budgets, and monitoring project indicators; facilitating scoping and functional design workshops; coordinating functional and technical teams and various partners; and overseeing development, testing, acceptance, and deployment phases. Identify and manage risks, dependencies, and associated action plans. Ensure the quality of deliverables and customer satisfaction. Support users during change management phases. Produce project reports and ensure regular communication with sponsors and stakeholders. Identify opportunities for continuous improvement and innovation around the ServiceNow platform.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Master's degree (Bac+5) in Computer Science, Engineering, or equivalent. Minimum 7 years of experience in IT project management, including significant experience with ServiceNow projects. Strong knowledge of the ServiceNow platform and its main modules (ITSM, ITOM, HRSD, CSM, SPM, or equivalent). Experience with Agile (Scrum) and/or V-model methodologies. Ability to manage multiple projects simultaneously. Excellent communication, coordination, and stakeholder management skills. Analytical mindset, strong organizational skills, and results-oriented.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical skills: Project management (planning, budgeting, risk management, governance). ServiceNow: ITSM, ITOM, HRSD, CSM, SPM (depending on the project). Project management tools (Jira, Azure DevOps, MS Project or equivalent). Agile, Scrum, and Kanban methodologies. Good understanding of ITIL processes. Use of generative AI tools (ChatGPT, Microsoft Copilot, Now Assist or equivalent) to improve productivity and the quality of deliverables. Stay informed about technological innovations related to AI and their integration into the ServiceNow ecosystem.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">ServiceNow CSA certification. ITIL v4, PMP, Prince2, or Scrum Master certifications. Prior experience with generative AI solutions or ServiceNow AI features (Now Assist) is a plus. Experience in an international or multicultural environment. Good level of French and English.</font></font></p>

<p>The Purchasing Officer is responsible for managing the company's series of supplies and maintaining regular contact with suppliers. They are also responsible for inventory management.</p><p>As a Purchasing Officer, your responsibilities will include:</p><ul><li>Guaranteeing timely and quality supplies to internal customers</li><li>Analyzing needs for raw materials and consumables to supply production</li><li>Ensuring the smooth running of firm and forecast Net Requirements calculations</li><li>Developing and disseminating forecasts for raw materials and consumables to suppliers</li><li>Issuing, managing, and tracking firm orders</li><li>Ensuring supplier management and follow-up (Entering Goods Receipts &amp; Chasing potential delays)</li><li>Setting and guaranteeing good stock levels in consultation with the logistics manager (financial objectives, production needs, supplier security...)</li><li>Managing stock of perishable materials (DLU analysis &amp; usage)</li><li>Monitoring stock risks &amp; movements according to needs (non-moving/obsolete stock / overstock)</li><li>Tracking reception disputes / PVNC &amp; Invoicing in connection with these orders</li><li>Managing the technical part (NM) and customer coverage upon request for analysis</li><li>Securing materials for the purchase of raw materials for new transfers</li><li>Supporting the quality department for FAI follow-up with suppliers</li><li>Leading the treatment of incidents and blocking points (Cf. QRQC UAP)</li><li>Coordinating the management of corrective action plans with suppliers</li><li>Working in collaboration with various internal departments, particularly Purchasing, Technical, Quality, Logistics, Planning &amp; Production/Scheduling</li><li>Ensuring the maintenance and updating of supplier performance indicators - global HCIM supplier OTD, Stock in Days, - Expiration values / catch-up plan / supplier risks - Supplier delay lines, Production outage tracking, Number of disputes.</li></ul><p>*Non-exhaustive list</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Be from a Bac+5 education in logistics, with 3 years of experience in the aeronautics sector.</li><li>Mastery of essential office tools (spreadsheet, database, accounting software, etc.) and the company's ERP system.</li><li>Knowledge of the challenges related to transport and logistics.</li><li>Your interpersonal skills, your curiosity, as well as your ability to be proactive and innovative, will enable you to successfully carry out your missions and thrive in this role.</li></ul>

<p>The Purchasing Officer is responsible for managing the company's series of supplies and maintaining regular contact with suppliers. They are also responsible for inventory management.</p><p>As a Purchasing Officer, your responsibilities will include:</p><ul><li>Guaranteeing timely and quality supplies to internal customers</li><li>Analyzing needs for raw materials and consumables to supply production</li><li>Ensuring the smooth running of firm and forecast Net Requirements calculations</li><li>Developing and disseminating forecasts for raw materials and consumables to suppliers</li><li>Issuing, managing, and tracking firm orders</li><li>Ensuring supplier management and follow-up (Entering Goods Receipts &amp; Chasing potential delays)</li><li>Setting and guaranteeing good stock levels in consultation with the logistics manager (financial objectives, production needs, supplier security...)</li><li>Managing stock of perishable materials (DLU analysis &amp; usage)</li><li>Monitoring stock risks &amp; movements according to needs (non-moving/obsolete stock / overstock)</li><li>Tracking reception disputes / PVNC &amp; Invoicing in connection with these orders</li><li>Managing the technical part (NM) and customer coverage upon request for analysis</li><li>Securing materials for the purchase of raw materials for new transfers</li><li>Supporting the quality department for FAI follow-up with suppliers</li><li>Leading the treatment of incidents and blocking points (Cf. QRQC UAP)</li><li>Coordinating the management of corrective action plans with suppliers</li><li>Working in collaboration with various internal departments, particularly Purchasing, Technical, Quality, Logistics, Planning &amp; Production/Scheduling</li><li>Ensuring the maintenance and updating of supplier performance indicators - global HCIM supplier OTD, Stock in Days, - Expiration values / catch-up plan / supplier risks - Supplier delay lines, Production outage tracking, Number of disputes.</li></ul><p>*Non-exhaustive list</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Be from a Bac+5 education in logistics, with 3 years of experience in the aeronautics sector.</li><li>Mastery of essential office tools (spreadsheet, database, accounting software, etc.) and the company's ERP system.</li><li>Knowledge of the challenges related to transport and logistics.</li><li>Your interpersonal skills, your curiosity, as well as your ability to be proactive and innovative, will enable you to successfully carry out your missions and thrive in this role.</li></ul>