Telesales Jobs in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Manage administrative tasks and follow up on sales files;Manage invoicing and follow up on invoices;Prepare quotes;Sell and offer available vehicles in stock for sale;Follow up with clients on sales matters;Handle customer complaints and ensure they are resolved;Follow up on customer requests and needs.</p><br><br> <br> Required profile : <p>Bachelor's degree (Bac+3) in commerce, management, administration, or a similar field;Mandatory experience in the automotive sector;Experience in commercial administration and/or invoicing;Good command of Sage software is mandatory;Good sales sense and excellent interpersonal skills;Organization, rigor, and autonomy;Good command of French.</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Sales Operation Associate (Italian speaker)<br><br><b>Job Description:</b><p>Job Description</p><br><br><p><b>About US:</b></p><br><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for a <b>sales operation associate (Italian speaker)</b>,</p><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</li><li>Providing administrative support to the sales team,</li><li>Handling Vendor requests and issues related to orders</li></ul><br><p><b>Who are we looking for?</b></p><br><br><ul><li>Fluent level in <b>(Italian C1)</b></li><li>Excellent written and oral communication skills,</li><li>Ability to work in teams and collaborate with other departments,</li></ul><p><b>What is in it for you?</b></p><br><br><ul><li>Full Permanent contract,</li><li>Social advantage: CNSS, CIMR, Health insurance,</li><li>Very good working atmosphere in a team of passionate collaborators,</li><li>Work culture where you can make an impact,</li><li>Working within an international organization, recognized worldwide in its sector.</li></ul><br><p>#LI-YB1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>About Huzzle At Huzzle, we connect exceptional talent with top opportunities at leading companies across the UK, US, Canada, Europe, and Australia.<br> Our clients include fast-growing startups, digital agencies, SaaS companies, and tech-enabled businesses across industries such as MarTech, FinTech, EdTech, and eCommerce.<br> Unlike traditional outsourcing agencies, we place you directly with innovative companies where you become a valued member of the team.<br> About the company Our client is a dynamic recruitment and talent solutions platform dedicated to bridging the gap between high-growth startups and top-tier professional talent.<br> By leveraging innovative sourcing strategies and deep industry insights, the team helps organizations across various sectors scale their operations with precision.<br> They specialize in identifying specialized skill sets for modern businesses, ensuring that both candidates and employers find the perfect alignment for long-term success.<br> As a fast-growing player in the human capital and HR technology space, the company operates with a remote-first mindset that prioritizes efficiency and impactful connections.<br> The team is driven by a mission to modernize the hiring experience through data-informed decision-making and a highly collaborative internal culture.<br> For professionals looking to make a significant impact within a scalable, forward-thinking environment, this organization offers an exciting opportunity to shape the future of talent acquisition and workforce development.<br> Job Summary We are seeking a high-energy, hands-on Business Development Manager to lead a team of four specialists while maintaining an active presence on the front lines of sales.<br> This is not a "sideline" management role; it is a position for a true sales leader who thrives on coaching, analyzing data, and closing deals.<br> You will be responsible for driving accountability, optimizing outbound campaigns, and ensuring the team consistently hits aggressive revenue goals within the staffing and recruiting industry.<br> If you are an expert at turning raw data from tools like Apollo and Aircall into actionable sales strategies, we want to hear from you.<br> Key Responsibilities Team Leadership &amp; Performance: Manage, coach, and mentor a team of four Business Development Specialists, conducting weekly 1-on-1s and sales meetings to drive KPI accountability.<br> Sales Strategy &amp; Optimization: Analyze outbound campaign performance (reply rates, meetings booked, and conversions) to refine messaging, target personas, and outreach sequences.<br> Data-Driven Coaching: Utilize Apollo, Aircall, and CRM analytics to diagnose underperformance, review call recordings, and lead role-play sessions to improve the team's objection handling and discovery techniques.<br> Personal Production: Lead by example by maintaining a personal pipeline and closing a minimum of one new deal per month.<br> Pipeline Management: Monitor CRM discipline to ensure all prospects, opportunities, and agreements are accurately tracked and forecasted.<br> Discovery &amp; Closing Support: Join team discovery calls to assist in uncovering pain points, identifying decision-makers, and advancing prospects toward signed agreements.<br> Fully Remote: Work from anywhere with international teams Career Growth: Join companies in SaaS, MarTech, and B2B services Peer Community: Connect with high-performing sales professionals in our network Ongoing Support: Receive guidance from Huzzle before and after placement Tailored Compensation: Salaries vary by client and candidate preference — we’ll match you with options that fit your goals Minimum of 5 years of experience managing or supervising a Business Development or Sales team.<br> Proven experience in the BPO, RPO, or Direct Staffing industry is mandatory.<br> Expert-level proficiency in outbound prospecting, including cold calling, email sequencing, and LinkedIn Sales Navigator.<br> Strong analytical skills with the ability to diagnose why a campaign or representative is underperforming using specific data metrics.<br> Mastery of the full sales cycle: prospecting, discovery, objection handling, and closing.<br> Ability to create and implement performance recovery strategies when KPIs are not met.<br> Excellent written and verbal communication skills with a focus on value-based selling.<br> Advanced experience with Apollo, Aircall, and LinkedIn Sales Navigator.<br> Familiarity with multi-channel sales sequencing tools and advanced CRM reporting.<br> Experience developing custom sales training modules and rebuttals for the staffing industry.<br></span> </div>

<p>WHO WE ARE: As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting net of relationships with industry leaders, both on the supplier and customer sides. Sales Operations Team Leader is responsible for managing a team of Sales Operations Associates (SOA) and overseeing operational sales support processes to ensure high quality, accuracy, and efficiency across the team s daily work in terms of quoting and BSA management. The Team Leader ensures the team delivers the right level of support to internal stakeholders, drives process improvements, and contributes to achieving business goals in line with company standards.</p><p>WHAT WILL YOU DO: Coaching and developing the SOA team. Monitoring team performance and identifying areas for improvement. Managing performance within the team, including regular feedback and annual appraisals. Supporting the team in prioritizing tasks and ensuring high quality and timely execution of daily activities. Driving process improvements and standardization across the team. Leading change management and continuous improvement initiatives. Supporting innovation and operational excellence projects. Handling people management administrative tasks. Communicating and cooperating with internal stakeholders across functions.</p><p>WHAT DO WE OFFER: Full Permanent contract Social advantage: CNSS, CIMR, Health insurance Very good working atmosphere in a team of passionate collaborators Work culture where you can make an impact Working within an international organization, recognized worldwide in its sector. Submit your CV in English. Arrow is an equal opportunity employer and is committed to create a diverse working environment by providing equal employment opportunity for all qualified persons. #LI-FR1</p><p><strong>Desired Candidate Profile</strong></p><p>WHO YOU ARE: English on min C1 level (spoken and written) 3 5 years of experience in Sales Operations, Sales Support, Order Management, or a similar operational environment. Strong communication and coordination skills Excellent organizational skills and professional attitude Ability to handle demanding situations Customer-oriented mindset, proactive and innovative Supply Chain and people management experience is an advantage</p>

<p>Develop and execute an integrated customer engagement strategy to identify potential customers, understand their needs, and establish initial contact to build rapport and credibility. Conduct constructive negotiations with customers to reach mutually beneficial agreements, clearly articulating terms, pricing, and contract details while addressing concerns and objections. Serve as the primary liaison between customers and internal teams (designers, supply/services coordinators), ensuring clear communication and seamless coordination throughout project delivery. Schedule regular follow-ups and check-ins with existing and potential customers through multiple channels (in-person meetings, phone calls, emails, social media) to provide tailored ongoing support. Develop compelling sales presentations that highlight product and service value propositions, tailoring messaging to resonate with target audiences. Implement quality control measures to ensure products and services meet customer expectations and maintain high standards throughout the delivery process.</p><p><strong>Desired Candidate Profile</strong></p><p>Knowledge Understanding of local market dynamics, competitor analysis, and business customer goals to develop strategic initiatives that drive sales growth. Thorough knowledge of IKEA's product offerings, B2B range, services, and pricing to advise key clients on suitable solutions. Strong negotiation abilities to secure favourable terms and agreements with key clients. Motivation Passion for creating exceptional customer experiences and achieving sales targets whilst fostering lasting relationships. Resilience and adaptability to embrace changing customer needs and market trends with a positive attitude. Alignment with IKEA's values of respect, integrity, and inclusivity. Capabilities Excellent communication, negotiation, and relationship management abilities with a customer-centric approach. Strong problem-solving and adaptability skills with attentive listening and empathetic understanding. Ability to manage multiple priorities efficiently whilst maintaining high service standards. Ability to manage and develop accounts across multiple segments, including Construction &amp; Residential, Hospitality, and Services &amp; Workplace, adapting the commercial approach to different customer needs and business contexts. Experience &amp; Education Bachelor's degree in Business, Marketing, or related field. 3 5 years of sales experience, preferably in B2B. Prior experience in key account management is a plus Strong industry knowledge and cross-functional collaboration skills. Bilingual proficiency in Arabic and English, promoting inclusivity and accessibility. Experience in Key Account Management, B2B sales, business development or a related commercial role, preferably within one or more of the following segments: Construction &amp; Residential, Hospitality, Services &amp; Workplace.</p>

<p>Develop and execute an integrated customer engagement strategy to identify potential customers, understand their needs, and establish initial contact to build rapport and credibility. Conduct constructive negotiations with customers to reach mutually beneficial agreements, clearly articulating terms, pricing, and contract details while addressing concerns and objections. Serve as the primary liaison between customers and internal teams (designers, supply/services coordinators), ensuring clear communication and seamless coordination throughout project delivery. Schedule regular follow-ups and check-ins with existing and potential customers through multiple channels (in-person meetings, phone calls, emails, social media) to provide tailored ongoing support. Develop compelling sales presentations that highlight product and service value propositions, tailoring messaging to resonate with target audiences. Implement quality control measures to ensure products and services meet customer expectations and maintain high standards throughout the delivery process.</p><p><strong>Desired Candidate Profile</strong></p><p>Knowledge Understanding of local market dynamics, competitor analysis, and business customer goals to develop strategic initiatives that drive sales growth. Thorough knowledge of IKEA's product offerings, B2B range, services, and pricing to advise key clients on suitable solutions. Strong negotiation abilities to secure favourable terms and agreements with key clients. Motivation Passion for creating exceptional customer experiences and achieving sales targets whilst fostering lasting relationships. Resilience and adaptability to embrace changing customer needs and market trends with a positive attitude. Alignment with IKEA's values of respect, integrity, and inclusivity. Capabilities Excellent communication, negotiation, and relationship management abilities with a customer-centric approach. Strong problem-solving and adaptability skills with attentive listening and empathetic understanding. Ability to manage multiple priorities efficiently whilst maintaining high service standards. Ability to manage and develop accounts across multiple segments, including Construction &amp; Residential, Hospitality, and Services &amp; Workplace, adapting the commercial approach to different customer needs and business contexts. Experience &amp; Education Bachelor's degree in Business, Marketing, or related field. 3 5 years of sales experience, preferably in B2B. Prior experience in key account management is a plus Strong industry knowledge and cross-functional collaboration skills. Bilingual proficiency in Arabic and English, promoting inclusivity and accessibility. Experience in Key Account Management, B2B sales, business development or a related commercial role, preferably within one or more of the following segments: Construction &amp; Residential, Hospitality, Services &amp; Workplace.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Capgemini</strong> is characterized by a predominantly <strong>collaborative culture</strong>, placing people, trust and teamwork at the core of its practices. A close management approach fosters guidance, empowerment and skills development within a supportive environment. This culture is reinforced by a strong <strong>organizational dimension</strong>, ensuring process rigor, reliability and operational efficiency. It is complemented by a <strong>competitive component</strong> focused on performance and customer satisfaction, while a more moderate <strong>innovation dimension</strong> supports the continuous evolution of services and expertise. </p><br><br> <br> Job : <p>Join a dynamic company in the <strong>IT</strong> sector in the heart of <strong>Casablanca</strong>. As a <strong>Senior Consultant Salesforce Sales &amp; Service Cloud</strong>, your mission will be to support our clients in transforming their customer experience through innovative solutions.</p><br><br><p>Actively contribute to the success of our clients' projects by providing in-depth expertise on the Salesforce Sales Cloud and Service Cloud platforms. Aim for excellence in the design and implementation of high-performance solutions, while ensuring customer satisfaction and developing lasting relationships of trust.</p><br><br><p>Your key responsibilities will include:</p><br><br><ul><li>Analyzing clients' business needs and translating them into functional and technical specifications.</li><li>Configuring and customizing Salesforce Sales Cloud and Service Cloud environments.</li><li>Designing and implementing complex workflows, automations, and integrations.</li><li>Training and supporting end-users and internal teams.</li><li>Providing technical support and strategic advice to optimize platform usage.</li><li>Keeping up-to-date with technological advancements in the Salesforce ecosystem.</li></ul> <br> Required profile : <p>You hold a degree level of <strong>Master's degree or higher</strong>, ideally in the field of <strong>IT</strong> or <strong>Electronics</strong>.</p><br><br><p>Professional experience of <strong>5 to 10 years</strong> is required, with <strong>demonstrated expertise in Salesforce</strong>, specifically on the <strong>Sales</strong> and <strong>Service</strong> clouds.</p><br><br><p>To excel in this role, the following skills are sought:</p><br><br><ul><li>In-depth mastery of the Salesforce Sales Cloud and Service Cloud platform.</li><li>Excellent analytical, design, and problem-solving skills.</li><li>Ability to manage complex projects and interact with various stakeholders.</li><li>Strong communication and presentation skills.</li><li>Knowledge of project management methodologies (Agile preferred).</li><li>Salesforce certifications (Administrator, Consultant) would be a plus.</li></ul><p>If you see yourself in this description and wish to take on new, stimulating challenges, don't wait! Apply now by using the "Send my CV to the recruiter" button below.</p><br><br> <br><br> </div>

<h3>Main Responsibilities:</h3><p>Marketing Strategic Planning</p><p>Support the Senior Brand Manager in developing the annual brand plan, including objectives, volumes, sales mix, P&amp;L and activity plans, based on market, competitor and consumer insights. Manage the brand budget and monitor investment effectiveness. Monitor business performance, identify risks and opportunities, and contribute to forecasts and corrective action plans.</p><p>Advertising, Media and Consumer Engagement</p><p>Shape and implement the activity grid in coordination with Regional teams, ensuring timely and high-quality execution. Manage creative and media agencies across campaign development, media planning and consumer promotions. Monitor media and digital campaign performance and recommend optimizations. Identify relevant consumer trends, platforms and activation opportunities. Evaluate agency performance against quality, timing and budget requirements. Ensure consistency with brand positioning, guidelines and communication strategy across all consumer touchpoints. Ensure compliance with applicable legal requirements.</p><p>Portfolio, Innovation and Business Development</p><p>Monitor brand performance across sales, volumes, gross margin and marketing contribution. Manage packaging, labelling and portfolio development projects. Assess brand positioning and portfolio performance versus competition. Identify and evaluate opportunities across new products, segments and categories, including business-case development. Coordinate the development, launch and post-launch evaluation of approved innovations.</p><p>Research and Market Analysis</p><p>Monitor sales, market and consumer KPIs, translating insights into clear recommendations and action plans. Support research projects to assess brand health, consumer behaviour, product preferences and promotional effectiveness.</p><p>Project Management and Cross-Functional Collaboration</p><p>Lead assigned brand projects and campaigns, coordinating stakeholders, timelines and deliverables to ensure timely execution. Collaborate with Sales, Trade Marketing, Demand Planning, Finance, Supply Chain, Media, Research, Regional Marketing, Legal, Procurement and the NAF General Manager.</p><p><strong>Desired Candidate Profile</strong></p><p><strong>About You:</strong></p><ul><li>Master s degree in Marketing, communication or sales</li><li>3 to 5 years of experience in Marketing</li><li>Previous experience as Assistant Brand Manager, Junior Brand Manager, or equivalent marketing role, with exposure to brand planning, campaign execution, budget management, and cross-functional projects</li><li>Experience in FMCG or consumer goods in North African markets or similar emerging markets</li><li>Advanced Excel and PowerPoint; proficiency with Microsoft Copilot or similar generative AI tools; NielsenIQ knowledge; SAP is a plus</li><li>Fluency in English, French and Arabic</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Are you passionate about <strong>beauty, skincare, and customer experience</strong>?</p><br><p>We are looking for a motivated <strong>Beauty Advisor</strong> to join our team in <strong>Rabat</strong>.</p><br><p><strong>Your main responsibilities:</strong></p><br><ul><li>Welcome and advise customers based on their needs</li><li>Present and promote our products</li><li>Provide a great customer experience at the point of sale</li><li>Support in-store promotional activities</li><li>Contribute to sales objectives and brand visibility</li></ul><p><strong>What we are looking for:</strong></p><br><ul><li>Previous experience in <strong>sales, retail, beauty, skincare, or dermo-cosmetics</strong></li><li>Strong communication and interpersonal skills</li><li>Customer-oriented and sales-driven mindset</li><li>Dynamic, positive, and professional attitude</li><li>Experience in <strong>pharmacy, parapharmacy, or dermo-cosmetics</strong> would be a plus</li></ul><br> </div>

<p>Drive service sales and business development across key markets such as Utilities, Power Generation, Oil &amp; Gas, EPCs, and Industrial sectors. Identify and pursue new opportunities, leading the full sales cycle from prospecting to contract closure. Build strong customer relationships by understanding business drivers and aligning solutions with long-term goals. Analyze installed base to identify growth opportunities, support lifecycle extension, and promote upgrades, digitalization, and circular economy initiatives. Develop and execute strategic account plans, including revenue targets, growth priorities, and executive engagement. Present a comprehensive service portfolio covering installation, commissioning, maintenance, upgrades, retrofit, and digital services. Monitor market trends and represent the organization in customer engagements and industry forums. Achieve sales targets, support pricing strategy decisions, and maintain accurate pipeline forecasting using internal tools. You will be responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy s core values safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor s degree in Electrical Engineering or equivalent experience. 5 7 years of experience in service sales, with strong customer relationship skills. Good understanding of Hitachi Energy systems and products. Experience within the energy sector. Strong commercial, technical, and negotiation capabilities. Ability to work independently with a strategic, results-driven mindset. Excellent communication and interpersonal skills. Emirati nationals preferred. Willingness to travel across assigned countries as needed.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Sales Operation Associate (English Speaker)<br><br><b>Job Description:</b><br><b>About us:</b><br><p><b>Arrow Enterprise Computing Solutions</b>, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth, <b>ARROW ECS </b>is strengthening its teams and is looking for a <b>sales operation associate (English speaker)</b>,</p><br><br><br><p><b>What you will be doing at ARROW:</b></p><br><br><ul><li><p>Maintain customer, lead, and sales activity data in the CRM system by entering, organizing, and maintaining it accurately,</p><br><br></li><li><p>Providing administrative support to the sales team,</p><br><br></li><li><p>Handling Vendor requests and issues related to orders</p><br><br></li></ul><br><p><b>Who are we looking for?</b></p><br><br><ul><li><p>Fluent level in <b>(English C1)</b></p><br><br></li><li><p>Excellent written and oral communication skills,</p><br><br></li><li><p>Ability to work in teams and collaborate with other departments</p><br><br></li></ul><br><p><b>What is in it for you?</b></p><br><br><ul><li><p>Full Permanent contract,</p><br><br></li><li><p>Social advantage: CNSS, CIMR, Health insurance,</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,</p><br><br></li><li><p>Work culture where you can make an impact,</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.</p><br><br></li></ul><br><p>Do you see yourself as our future colleague? If yes, send us your application and CV in English now!</p><br><br><br><p>#LI-NG1</p><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>

<p>Description of the company and the position: As part of our client's development, we are looking for a Head of Laboratory BU.</p><p>Responsibilities:</p><ul><li>Lead, supervise and develop the sales team dedicated to the Laboratory Business Unit.</li><li>Energize and coach the team daily, accompany them in the field, train new sales representatives, explain the strategy, detect difficulties and potential.</li><li>Lead team sales meetings, conduct individual performance follow-up interviews.</li><li>Participate with the department head in the development of a departmental commercial policy, determine the strategic direction, the commercial action plan, objectives and priorities.</li><li>Analyze overall sales results, decide on development actions and offer adjustments jointly with the Department Head.</li><li>Manage stocks and ensure good product rotation.</li><li>Develop partnerships with key decision-makers in the public and private sectors (hospital laboratories, medical analysis laboratories, reference centers, university hospitals, clinics, etc.).</li><li>Support the introduction of new solutions for covered and uncovered specialties by our client.</li><li>Ensure management and contact with various key account decision-makers.</li><li>Ensure the continuous development of the client portfolio.</li><li>Ensure compliance with quality management system procedures.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Profile:</p><ul><li>Master's degree (Bac+5) in Biology, Biotechnology, Biochemistry, Biomedical Sciences, Biomedical Engineering, or equivalent qualification, ideally complemented by a specialization in Commercial Management or Marketing.</li><li>Experience: Confirmed experience of at least 8-10 years in the commercialization of medical devices and laboratory solutions.</li><li>A strong network within key public and private laboratories is a major asset.</li><li>Results-oriented, analytical skills, autonomy, and a strong performance culture.</li></ul>

<p>Manage a portfolio of renewal opportunities using the 120-day renewal cadence. Proactively engage end users to secure renewals, articulate value, discuss pricing, and identify upsell or expansion opportunities. Work closely with partners to ensure visibility on renewal timelines, requirements, and execution. Identify churn risks early and escalate appropriately. Deliver a high-quality customer experience through timely, accurate, and professional communication. Support partners with quotes, pricing, product information, and renewal documentation. Build trusted relationships with end users and partners to ensure frictionless renewals. Achieve quarterly and annual renewal targets while driving multi-year and upsell opportunities where relevant. Maintain accurate forecasting, pipeline hygiene, and daily CRM updates. Follow sales processes, renewal guidelines, and partner engagement frameworks. Coordinate with internal teams, partners, and vendors to resolve pricing, product, SLA, or billing issues. Escalate complex cases early to ensure on-time resolution. Execute renewal, win-back, and retention campaigns and participate in targeted outreach activities. Provide feedback to improve playbooks, messaging, and campaign performance.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience managing a customer portfolio in a phone-based or inside sales role. Background in Inside Sales, Customer Success, or Customer Support within tech/SaaS/IT. Strong communication skills with the ability to clearly articulate value to end users and partners. Comfortable operating in a fast-paced, partner-led sales environment. Highly organized, proactive, and able to manage a high-volume renewal pipeline. Proficiency with CRM tools (Salesforce or equivalent)</p>

<p>Engage with inbound and outbound MQLs through calls, emails, and social outreach to assess interest, needs, and buying intent Qualify leads based on defined criteria (budget, authority, need, timeline) and convert them into SQLs for the sales team Collaborate closely with marketing to provide feedback on lead quality, campaign performance, and targeting Maintain accurate and up-to-date records in CRM systems (e.g., Salesforce, Dynamics) Nurture leads through the early stages of the sales funnel to build a strong and consistent pipeline Identify upsell and cross-sell opportunities within existing accounts when relevant Meet and exceed KPIs related to lead conversion rates, pipeline generation, and activity levels Stay informed on IT products, solutions, and market trends to effectively position offerings</p><p>Time Type: Full time Job Category: Sales</p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commercial strategy deployment: Design and implement an action plan aligned with company objectives and market trends. Active prospecting: Identify and develop new business opportunities through calls, professional networks, events, and partnerships. Needs analysis: Understand the challenges and needs of businesses to propose tailored business information solutions. Promotion of Business Information solutions: Highlight URBA360 solutions and the Quality Label financial excellence certification as drivers of performance and trust. Monitoring and reporting: Ensure the achievement of sales objectives, negotiate and finalize contracts, while guaranteeing regular monitoring of customer satisfaction. Competitive intelligence: Monitor market developments and analyze competitors' actions to adapt the commercial strategy. Digitalization: Use and master Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM). Service Quality: Monitor key performance indicators (KPIs), ensure the quality of business data, and contribute to the continuous optimization of processes.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: 3-5 years of successful experience in B2B business development, sales, or managing a portfolio of corporate clients, ideally in the Moroccan market. Interpersonal Skills: Excellent ability to develop and maintain trusting relationships with stakeholders at various levels. Communication: Excellent oral and written communication skills in French, with strong interpersonal and negotiation skills. Customer Focus: Ability to understand client needs and offer solutions tailored to their challenges. Results-Oriented: Dynamic, persevering, and proactive, with a strong focus on objectives and sales performance. Financial Knowledge: Good understanding of the company's financial fundamentals: cash flow, working capital, credit, solvency, and customer risk. Technical Skills: Proficient in Excel and office software for reporting, analysis, and monitoring of sales activity.</font></font></p>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Commercial strategy deployment: Design and implement an action plan aligned with company objectives and market trends. Active prospecting: Identify and develop new business opportunities through calls, professional networks, events, and partnerships. Needs analysis: Understand the challenges and needs of businesses to propose tailored business information solutions. Promotion of Business Information solutions: Highlight URBA360 solutions and the Quality Label financial excellence certification as drivers of performance and trust. Monitoring and reporting: Ensure the achievement of sales objectives, negotiate and finalize contracts, while guaranteeing regular monitoring of customer satisfaction. Competitive intelligence: Monitor market developments and analyze competitors' actions to adapt the commercial strategy. Digitalization: Use and master Coface tools (Icon/URBA, Broker Portal, EL Portal, Cofanet, EDM). Service Quality: Monitor key performance indicators (KPIs), ensure the quality of business data, and contribute to the continuous optimization of processes.&nbsp;</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: 3-5 years of successful experience in B2B business development, sales, or managing a portfolio of corporate clients, ideally in the Moroccan market. Interpersonal Skills: Excellent ability to develop and maintain trusting relationships with stakeholders at various levels. Communication: Excellent oral and written communication skills in French, with strong interpersonal and negotiation skills. Customer Focus: Ability to understand client needs and offer solutions tailored to their challenges. Results-Oriented: Dynamic, persevering, and proactive, with a strong focus on objectives and sales performance. Financial Knowledge: Good understanding of the company's financial fundamentals: cash flow, working capital, credit, solvency, and customer risk. Technical Skills: Proficient in Excel and office software for reporting, analysis, and monitoring of sales activity.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the General Management, your main responsibilities will be to:</p><br><br><ul><li>Define and deploy the commercial and marketing strategy in line with the company's objectives;</li><li>Develop turnover and profitability by identifying new markets, customers, and development opportunities;</li><li>Lead all commercial activity and monitor performance using appropriate indicators;</li><li>Develop and retain the customer portfolio and strengthen relationships with strategic accounts;</li><li>Define pricing policy, commercial offers, and sales conditions in collaboration with the various departments concerned;</li><li>Analyze market trends, customer needs, and competitor positioning to identify new growth drivers;</li><li>Build and implement the marketing plan, particularly in terms of positioning, offer, communication, and new product development;</li><li>Manage, structure, and support sales and marketing teams in achieving their objectives;</li><li>Collaborate closely with the industrial, supply chain, finance, and general management teams to ensure alignment between commercial needs and operational capabilities;</li><li>Prepare commercial and marketing budgets and monitor them.</li></ul> <br> <br> Required profile : <ul><li>Master's degree (Bac+5), ideally a degree from a business/management school or an engineering school, ideally with a specialization in sales or marketing;</li><li>Minimum 10 years of professional experience, including significant experience in sales and/or marketing roles;</li><li>Experience in the industrial sector is highly desirable;</li><li>Proven experience in managing commercial activity, including team management and responsibility for turnover and profitability targets;</li><li>Good understanding of issues related to production, costs, deadlines, and the industrial value chain;</li><li>Ability to define a commercial vision while ensuring close operational management;</li><li>Excellent negotiation, management, and business development skills;</li><li>Proficiency in French and English.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>ALH Holding</strong> is characterized by a <strong>collaboration-driven culture</strong>, where people, trust and teamwork are central to the organization. Employees operate in a supportive environment shaped by close management that encourages engagement and accountability. This foundation is strengthened by a <strong>strong organizational focus</strong>, ensuring structure, efficiency and process reliability. The culture is further balanced by a performance mindset and openness to innovation, supporting both results and adaptability. </p><br><br> <br> Job : <p>Your mission will be to achieve booking, collection, and destocking objectives while ensuring excellent customer service quality:</p><br><br><br><ul><li>Promote products to the target clientele</li><li>Manage a client portfolio</li><li>Achieve sales targets as defined by the Team Leader and Sales Manager</li><li>Welcome prospects and organize visits to the project and the model apartment</li><li>Ensure the qualification and input of the client database</li><li>Carry out referral and field prospecting missions</li><li>Make full use of the information system provided and ensure the quality of the data entered</li><li>Ensure the completeness of data and the proper compilation of client files</li><li>Ensure rigorous follow-up of payments due from clients</li><li>Follow up on your client portfolio, especially in the after-sales phase, to encourage referrals</li><li>Strictly adhere to current sales procedures</li><li>Participate in and deploy the group's commercial policy</li></ul><br> <br> <br> Required profile : <p>Basic education: Minimum Bac + 3 in commercial management</p><br><br><p>Experience:<br>3 to 5 years of experience, ideally in real estate<br>&nbsp;</p><br><br><p>Soft skills:<br>- Integrity, rigor, objectivity, and adherence to rules<br>- Have a performance and challenge-oriented mindset<br>- Demonstrate curiosity and creativity<br>- Be attentive to the market and new developments<br>- Interpersonal skills and listening abilities<br>- Negotiation skills<br> </p><br><br> <br><br> </div>

<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value.</p><p>Purpose of the job To drive profitable growth in the Residential &amp; Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA.</p><p>Key assignments</p><ul><li>Develop the Residential &amp; Construction customer portfolio in line with the IKEA for Business strategy and priorities.</li><li>Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers.</li><li>Identify, qualify and develop new business opportunities whilst growing existing accounts through repeat business, cross-selling and additional project identification.</li><li>Understand customer needs and project specifications, translating them into relevant IKEA solutions and leading opportunities from initial contact through needs assessment, proposals, negotiations and agreement.</li><li>Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver tailored solutions.</li><li>Manage the sales pipeline, monitor conversion and profitability against agreed IKEA for Business KPIs, and share customer and market insights to improve the offer and customer experience.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Education &amp; Experience</p><ul><li>Bachelor's degree in Business, Sales, Marketing, Real Estate, Construction Management, or related field.</li><li>5+ years of B2B sales, Key Account Management or Business Development experience in Residential, Real Estate or Construction sectors.</li><li>Proven track record developing customer portfolios, generating new business and managing strategic customer relationships.</li><li>Strong knowledge of the Moroccan residential, real estate and construction market, including key players and decision-makers.</li></ul><p>Key Competencies</p><ul><li>Solution selling expertise with ability to translate customer and project needs into relevant IKEA solutions.</li><li>Proficiency in complex sales cycles, negotiations, pipeline management and CRM tools.</li><li>Strong relationship-building skills with ability to influence stakeholders without formal authority.</li><li>Customer-centric mindset with ability to connect people, functions and IKEA capabilities around customer needs.</li><li>Commercial acumen including sales, profitability, pricing and KPI management.</li></ul><p>Professional Attributes</p><ul><li>Entrepreneurial, proactive and self-starting with strong ownership mentality.</li><li>Passionate about understanding customers and creating value-driven solutions.</li><li>Fluent in French and English.</li><li>Willing and able to travel to customer sites and project locations as required.</li></ul>

<p>Purpose of the function To make IKEA a relevant and trusted partner for business customers in Morocco by providing affordable, functional, sustainable and well-designed solutions that meet their business needs and create long-term value. Purpose of the job To drive profitable growth in the Residential &amp; Construction business by building key customer relationships, developing and converting business opportunities, and connecting customer needs with relevant IKEA solutions that create value for both customers and IKEA. Key assignments Develop the Residential &amp; Construction customer portfolio in line with the IKEA for Business strategy and priorities. Build and maintain long-term relationships with developers, construction companies, contractors, real estate stakeholders and other key decision-makers. Identify, qualify and develop new business opportunities whilst growing existing accounts through repeat business, cross-selling and additional project identification. Understand customer needs and project specifications, translating them into relevant IKEA solutions and leading opportunities from initial contact through needs assessment, proposals, negotiations and agreement. Collaborate with Interior Design Specialists, IKEA for Business Consultants, Tendering and relevant IKEA functions to develop and deliver tailored solutions. Manage the sales pipeline, monitor conversion and profitability against agreed IKEA for Business KPIs, and share customer and market insights to improve the offer and customer experience.</p><p><strong>Desired Candidate Profile</strong></p><p>Education &amp; Experience Bachelor's degree in Business, Sales, Marketing, Real Estate, Construction Management, or related field. 5+ years of B2B sales, Key Account Management or Business Development experience in Residential, Real Estate or Construction sectors. Proven track record developing customer portfolios, generating new business and managing strategic customer relationships. Strong knowledge of the Moroccan residential, real estate and construction market, including key players and decision-makers. Key Competencies Solution selling expertise with ability to translate customer and project needs into relevant IKEA solutions. Proficiency in complex sales cycles, negotiations, pipeline management and CRM tools. Strong relationship-building skills with ability to influence stakeholders without formal authority. Customer-centric mindset with ability to connect people, functions and IKEA capabilities around customer needs. Commercial acumen including sales, profitability, pricing and KPI management. Professional Attributes Entrepreneurial, proactive and self-starting with strong ownership mentality. Passionate about understanding customers and creating value-driven solutions. Fluent in French and English. Willing and able to travel to customer sites and project locations as required.</p>