UI developer Jobs

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><b>Job Description </b><div> <p> <strong>YOUR MISSION</strong> </p> <p>The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.</p> <p> <strong>THE JOURNEY</strong> </p> <ul> <li>Own strategic partner relationships end to end, including understanding P&amp;L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence.</li> <li>Onboard new partners on our platform by providing them all the necessary tools and information to start working.</li> <li>Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. </li> <li>Tracking and reporting of performance metrics.</li> <li>Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties.</li> <li>Get feedback from our partners and translate it into product, marketing and operations improvement.</li> <li>Prepare reports and dashboards to present to partners and use as a source of operational improvements.</li> <li>Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.</li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"><b>Qualifications </b></p><div> <ul> <li>3+ years of experience in Account Management, Business Consultant and/or Past Entrepreneurial experience</li> <li>You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking</li> <li>The skills to manage the big picture and the smallest details. You're always on top of your deadlines and you demonstrate to be an organization freak!</li> <li>You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach</li> <li>You re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit</li> <li>Ability to comfortably work in a high growth and high-performance company with a fast pace.</li> <li>Problem solver, data-driven with an analytical approach</li> <li>Strong Commercial, Communication, Interpersonal, and Project management skills</li> <li>English is mandatory, along with French &amp; Arabic.</li></ul></div><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>Job Overview</strong></p><br> <p>We are currently looking for a Product Manager to join the Logicom Microsoft Team. The Product Manager will be responsible for developing and executing sales activities and Go-To-Market (GTM) plans with Microsoft, to follow-up with new program developments and to proactively create and share announcements.</p><br> <p><strong>Duties &amp; Responsibilities</strong></p><br> <ul> <li>Having the overall responsibility for achieving the required business results in relation to Microsoft Sales for the assigned Microsoft solutions set or partner set in the country.</li> <li>Developing and executing Go-To-Market plans for Microsoft. Being responsible to follow-up with all countries and to ensure proper execution end-to-end.</li> <li>Executing the Microsoft strategy towards the achievement of business goals and targets.</li> <li>Designing and managing tele-sales strategies and utilizing them for the achievement of results in the assigned solutions, territory, or partner set.</li> <li>Improving Micosoft Go-To-Market strategy by aligning with all required key stakeholders and proactively proposing and implementing new initiatives.</li> <li>Defining and using the appropriate marketing requirements to support the Logicom Microsoft sales.</li> <li>Identifying and promoting up-sell and cross-sell opportunities.</li> <li>Defining and executing Sales Enablement programs for the internal sales and resellers.</li> <li>Leading and participating in customer sales briefings as needed.</li> <li>Providing guidance and insights to the Microsoft Team across all countries to achieve the anticipated results.</li> <li>Actively participating and occasionally leading seminars and marketing events.</li> <li>Being always up to date with Microsoft program changes, designing and executing awareness utilizing any of the available communication channels, monitoring KPIs and ensuring the accomplishment of all applied ROI objectives.</li> <li>Providing weekly reporting on all aspects of business to Country and Cloud BU management lines.</li> <li>Being willing to travel within its assigned territory.</li> <li>Being flexible in working off-hours for any urgent matters.</li> </ul> <p><strong>Skills &amp; Qualifications</strong></p><br> <ul> <li>University Degree in Business Administration, Information Technology, or any other related field.</li> <li>More than 5 years of working experience in a sales roles with preference in Microsoft/Cloud sales.</li> <li>Self-motivated, passionate about technology, great team-player, excellent problem solver and ethical.</li> <li>Excellent knowledge of Excel and PowerPoint at expert level. Any Microsoft certification will be considered as an advantage.</li> <li>Fluency in French and English is required.</li> </ul> <p><strong>Reporting</strong></p><br> <p>General Manager – Morocco</p><br> <p><strong>Remuneration</strong></p><br> <p>An attractive remuneration package will be offered to the successful candidate according to qualifications and experience.</p><br> <p><strong>Equal Employment Opportunity</strong></p><br> <p>Logicom is committed to provide equal employment opportunities for all regardless of their race, color, sex/gender, religion, age, marital status, cultural background, disability, nationality and political opinion. Employees are hired solely based on a specific vacancy’s requirements, taking into consideration the qualifications, previous experience and potential of each individual candidate.</p><br> <p><strong>Disclaimer</strong></p><br> <p>We reserve the right to remove the announcement from circulation at any point in time when a satisfactory number of applications has been received.</p><br> <p>Only applicants whose previous experience and qualifications closely match the requirements of the position will be contacted.</p><br> <br> </div>

<p>Job Description: Network & Security Operations Engineer</p><p>Location</p><p>On-site — Kingdom of Morocco</p><p>Role Type</p><p>Permanent / Long-term — Day 2 Operations (BAU)</p><p>Certification</p><p>NSE 5 minimum — NSE 7 / FCSS preferred</p><p>Clearance</p><p>Government site security clearance required</p><p>About the Platform</p><p>Project: Morocco Steady-State Operations</p><p>Environment: Government-grade, on-premises bare-metal infrastructure. Three security-zone Kubernetes clusters (DMZ, Core, Red Zone) underpinned by a Fortinet security fabric (FortiGate 901G HA pair, FortiSwitch, FortiManager, FortiPAM, FortiWeb WAF, FortiADC, FortiAnalyzer) and Dell PowerEdge R670 compute nodes with Ceph distributed storage. Backup is delivered via Dell PowerProtect.</p><p>Operations model: The platform has been deployed and accepted. These roles cover Day 2 steady-state operations — monitoring, incident response, change management, backup validation, and continuous improvement. No deployment or project delivery responsibilities.</p><p>Role Overview</p><p>The Network & Security Operations Engineer is the primary Day 2 owner of the entire Fortinet security fabric protecting the platform. You maintain service continuity, respond to security events and network incidents, manage configuration changes through the change control process, and ensure the logging and audit trail infrastructure is operational at all times — a compliance-critical requirement for this government platform.</p><p>You work alongside the Infrastructure & Platform Operations Engineer, who owns the compute, Kubernetes, and backup layer. Together, the two roles provide full-stack operational coverage with clear domain ownership.</p><p>Day-to-Day Responsibilities</p><p>Monitoring & Incident Response</p><ul><li><p>Monitor FortiAnalyzer dashboards and alert feeds for security events, anomalous traffic, and policy violations across all zones.</p></li><li><p>Triage WAF alerts from FortiWeb: distinguish false positives from genuine threats, tune policies, and escalate confirmed incidents through the defined severity ladder.</p></li><li><p>Monitor FortiGate HA pair health: failover readiness, session table, CPU/memory baselines, and interface status.</p></li><li><p>Respond to FortiSwitch alerts: port flaps, uplink failures, spanning-tree events, and VLAN mismatches.</p></li><li><p>Own the first-response runbook for network and security incidents — document, contain, and escalate per the agreed SLA thresholds.</p></li></ul><p>Change & Configuration Management</p><ul><li><p>Process and implement firewall rule change requests through the change control board: validate business justification, implement on FortiManager, push to FortiGate, and produce evidence.</p></li><li><p>Manage VLAN and port changes on FortiSwitch: coordinate with the application and infrastructure teams to ensure correct zone placement.</p></li><li><p>Maintain FortiPAM user roster: onboard new privileged accounts, offboard leavers, enforce least-privilege RBAC, and produce monthly session audit reports.</p></li><li><p>Track and apply FortiOS, FortiSwitch, FortiWeb, and FortiManager firmware updates through the approved maintenance window process.</p></li><li><p>Renew and manage SSL/TLS certificates on FortiADC and FortiWeb ahead of expiry.</p></li></ul><p>Compliance & Audit</p><ul><li><p>Validate daily that log ingestion is functioning across all Fortinet components into FortiAnalyzer — any gap is a compliance incident.</p></li><li><p>Generate periodic access, session, and policy-change audit reports for security team consumption.</p></li><li><p>Conduct quarterly firewall rule reviews: identify stale, overly permissive, or undocumented rules and raise change requests for remediation.</p></li><li><p>Support any external security assessments or audits with evidence packs from FortiAnalyzer and FortiManager.</p></li></ul><p>Documentation & Continuous Improvement</p><ul><li><p>Maintain as-built accuracy: update network topology diagrams, VLAN registers, and IP plans after any change.</p></li><li><p>Update and improve operational runbooks based on incident learnings.</p></li><li><p>Identify recurring alert patterns and propose WAF tuning or firewall policy improvements to reduce noise.</p></li></ul><p>Must-Have Requirements</p><ul><li><p>FortiGate operations experience in a production environment: policy management, rule review, HA monitoring, firmware upgrades.</p></li><li><p>FortiManager operations: config push, managed-device monitoring, RBAC, audit trail review.</p></li><li><p>FortiAnalyzer or equivalent SIEM: log ingestion monitoring, security event investigation, report generation.</p></li><li><p>VLAN and switching operations: port changes, trunk management, VLAN troubleshooting.</p></li><li><p>NSE 5 minimum — NSE 7 / FCSS preferred. Certificate copy required at interview.</p></li><li><p>Experience operating network/security infrastructure in a government, critical infrastructure, or regulated environment.</p></li><li><p>Familiarity with PAM platforms: session monitoring, privileged account lifecycle.</p></li><li><p>On-site availability in Morocco on a permanent or long-term basis.</p></li></ul><br><p><strong>Desired Candidate Profile</strong></p><p>Good-to-Have</p><ul><li><p>FortiWeb WAF operations: signature updates, alert tuning, false-positive management.</p></li><li><p>FortiPAM-specific experience (or CyberArk / BeyondTrust in a comparable role).</p></li><li><p>FortiADC or equivalent ADC/load-balancer operations (F5 LTM, Citrix NetScaler).</p></li><li><p>SSL certificate lifecycle management across multiple services.</p></li><li><p>Familiarity with API/PNR data classification requirements or aviation/border security data handling.</p></li><li><p>French or Arabic language capability.</p></li></ul>

<p>The Project Economics Controller (PEC) under the operational authority of Project Economics Manager (PEM) is accountable for managing and consolidating R&amp;D and CAPEX expenses of the project and participates to achieve assigned targets by conducting all relevant action plans</p><p>Main activities:</p><ul><li>Establishes the project expenses status</li><li>Monitors operationally expenses under his/her responsibility (make/buy investments, launching costs, supplier ED&amp;D and PSO Purchase Services Others)</li><li>Synthesizes the global expenses of the project by adding FTE and validation means (lead by Planning Manager)</li><li>Retrieves Buy costbook from CTPC/PCP costbook coordinator</li><li>Establishes multi-year expenses view as well as needed splits (annual, by project, region)</li><li>Guarantees the source, the quality and the consistency of data used in expenses synthesis</li><li>Builds and updates the Risks and Opportunities portfolio for expenses with PEM</li><li>Leads action plans to converge to assigned targets</li><li>Contributes, during the project s convergence phase, to definition of robust expenses targets (with Product Planning)</li><li>Proposes expenses targets to the different stakeholders and actors involved in the project (Engineering, GPSC for sourcing..)</li><li>Proposes action plans for expenses under his/her responsibility if target is not met</li><li>Manages the project annual budget</li><li>Monitors project expenses (including comparison between actual expenditure and budget) and establish annual &amp; monthly forecasts including annual indirect costs budget</li><li>Manages action plans with all stakeholders (Purchasing, Engineering) to meet annual/monthly forecast</li><li>Controls and validates expenses workflows (R&amp;D + investments)</li><li>Prepares the project entry into mass production</li><li>Compiles closed list of remaining expenses to be done at end of project and share with serial life team</li><li>Transfers to serial life team budget to cover remaining expenses</li><li>Performs lesson learned</li><li>Delivers at end of project final status of expenses and lesson learned</li><li>Participates to formalize rules for expenses management within VEMO/RD3C</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Finance, Economics, or Engineering degree.</p><p>3 to 5 years of experience</p><p>Technical &amp; Functional Skills:</p><ul><li>Good background in finance</li><li>Strong mastery of financial consolidation, variance analysis, and reporting.</li><li>Strong synthesis capability for reporting.</li></ul><p>Leadership &amp; Behavioral Competencies</p><ul><li>Ability to communicate and explain complex finance issues,</li><li>Proactive risk identification and escalation mindset.</li><li>High level of rigor, financial discipline, autonomy, able to work efficiently and accurately under pressure.</li><li>Ability to challenge assumptions constructively.</li><li>Strong communication skills,</li><li>Positive and enthusiastic attitude</li><li>Strong background in finance and controlling,</li><li>Proven experience in Project development management, consolidation, tracking, and financial validations.</li><li>Experience interfacing with technical organizations (R&amp;D, Engineering &amp; Finance) &amp; Programs Project Teams.</li></ul>

<p>Arrow Enterprise Computing Solutions, a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. As part of its growth, Arrow ECS is strengthening its teams and is looking for a Business Development Manager. We are seeking an experienced and results-driven Manager to lead our global Lead Generation team. This role is responsible for driving pipeline growth by ensuring effective conversion of Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs), while building scalable processes, ensuring data accuracy, and aligning closely with Sales and Marketing teams across regions.</p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, coach, and develop a global team of Lead Generation Specialists / SDRs focused on MQL to SQL conversion</li><li>Define and implement strategies to improve lead qualification, conversion rates, and pipeline generation</li><li>Own and optimize the end to end MQL to SQL process ensuring consistency across regions</li><li>Partner closely with Marketing to align on campaign performance, lead quality, and targeting strategies</li><li>Collaborate with Sales leadership to ensure smooth handoff of SQLs and strong pipeline conversion</li><li>Monitor and report on key performance metrics (conversion rates, pipeline value, speed to lead, activity levels)</li><li>Establish and enforce best practices in CRM usage (e.g., Salesforce), data hygiene, and reporting</li><li>Drive continuous improvement through process optimization, training, and performance management</li></ul><p><strong>What is in it for you?</strong></p><p>Full Permanent contract, Social advantages: CNSS, CIMR, Health insurance, Very good working atmosphere in a team of passionate collaborators, Work culture where you can make an impact, Dynamic environment with a friendly work atmosphere, Interesting career development opportunities in a quickly growing environment, Working within an international organization, recognized worldwide in its sector.</p><p>Do you see yourself as our future colleague? If yes send us your application. #LI-HL1</p><p><strong>Desired Candidate Profile</strong></p><p>4+ years of experience in Inside Sales, Lead Generation, or Business Development within the IT/Tech industry</p><p>Proven experience managing and scaling high-performing sales development or lead generation teams</p><p>Strong track record of improving MQL to SQL conversion and generating qualified pipeline</p><p>Deep understanding of B2B sales cycles, particularly in IT solutions or services</p><p>Experience working in a global or multi-regional environment</p><p>Strong analytical skills with the ability to interpret data and drive decisions</p><p>Excellent leadership, communication, and stakeholder management skills</p><p>Fluent in English &amp; French ( additional languages are a plus)</p>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>We are seeking an experienced Network Manager in Casablanca to join the new Network (APN) Management Team. This role is a is both a relationship management role where the individual will be responsible for managing a suite of Global Payment Partners that form part of Western Union s Account Payment Network (APN) - banks, wallets, and card providers: a focus on MEPA regional payment partners. In addition, this individual will be responsible for executing on the APN governance strategy ensuring that our key partners are aligned with our business objectives, regulatory requirements. We are looking for someone that can identify partnership and collaboration opportunities to support the development and optimization of the payment product suite. The role will work collaboratively with regional product teams to understand their future payment requirements.</p><p>Responsibilities</p><ul><li>Manages a suite of regional APN Partnerships taking end to end ownership of the relationship.</li><li>Conducts regular services reviews, monitors and revises service level agreements (SLAs) tracks performance against key performance indicators (KPIs) and objectives and key results (OKRs) to drive operational excellence.</li><li>Ensures APN Partner performance meets WU standards; escalates and tracks issues to resolution - Proactively discussed business development opportunities, identifying growth or revenue opportunities; presenting back to VP and Business</li><li>Builds and nurtures strong relationships with internal and external stakeholders, helps contribute towards product vision and strategic direction.</li><li>Identifies and evaluates strategic partnerships with pay-out partners, correspondent banks, and payment networks to enhance network resilience, currency coverage, and support APN product development.</li><li>Stays abreast of global payment market trends, regulatory changes, and technological advancements including local wallets, payment schemes and stablecoin</li><li>Collaborates closely with risk, compliance, legal, product, and technology teams to deliver changes, close process and governance gaps, and ensure audit and regulatory readiness.</li><li>Reviews contractual agreements with Legal and Compliance teams, guaranteeing regulatory adherence and comprehensive documentation.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>7 10 years of partnership management experience in financial services (preferably payments) and 5+ years of team management experience. Experience in strategic and tactical partner management; working knowledge of payment industry participants; and the ability to build executive level relationships. Strong management skills, including project planning, coordination, organization, adaptability, and execution. Excellent writing and communication skills. Proven problem solving abilities, a robust technological background, and an understanding of business processes. Drives customer-centric culture through all interactions and contributions Thinks beyond own areas of accountability to best enable customers Collaborates and partners with stakeholders across the company Undergraduate or graduate degree, or equivalent experience. Undergraduate or graduate degree, or equivalent experience.</p><p></p></section>

<p>As a project manager at NGE Contracting, your mission would be to ensure the management of works for the proper execution of construction sites, including the management of organization and preparation, administrative and documentary management, and end-of-site management.</p><p><strong>Desired Candidate Profile</strong></p><h2>Required profile</h2> <p>Qualifications required:</p> <ul> <li>Engineer specialized in public works</li> <li>Minimum 5 years of experience in a similar position (Earthworks / Road / Civil Engineering)</li> <li>Behavioral competencies:</li> <li>Methodical and organized</li> <li>Initiative in proposing solutions within their scope</li> <li>Integrity and Discretion</li> <li>Managerial skills with a sense of responsibility and control</li> <li>Ability to manage and guide teams, aptitude to energize and coordinate them</li> </ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>As part of this role, your main tasks will be: </strong></p><br><br><p>● Design, develop, and maintain web automated tests with Playwright (TypeScript)</p><br><br><p>and Selenium (Java).</p><br><br><p>● Automate API and functional tests with Karaté DSL by integrating BDD scenarios.</p><br><br><p>● Write scenarios in Gherkin from User Stories and business requirements.</p><br><br><p>● Test and validate REST APIs with tools like Postman.</p><br><br><p>● Automate mobile tests with Appium on Android and iOS environments.</p><br><br><p>● Execute multi-browser and multi-device tests via BrowserStack.</p><br><br><p>● Perform exploratory and functional manual tests in addition to automation.</p><br><br><p>● Define and manage a test strategy aligned with quality and product goals.</p><br><br><p>● Manage test campaigns, traceability, and reporting with Jira XRAY.</p><br><br><p>● Set up and maintain quality-oriented CI/CD pipelines with GitLab CI and/or Jenkins.</p><br><br><p>● Manage versioning and continuous integration via GitLab.</p><br><br><p>● Build and maintain reliable datasets to ensure the robustness of automated scenarios.</p><br><br> <br> Required profile : <p><strong>Profile: </strong></p><br><br><p>Graduated with a Bac+5 (Master's degree) in engineering school or equivalent university degree with a specialization in computer science, or with equivalent significant experience.</p><br><br><p><strong>Experience:</strong> 3 to 6 years in Full Stack Test Automation QA</p><br><br><p>Experience in the retail or mass distribution sector would be a plus.</p><br><br><p><strong>Skills:</strong></p><br><br><p>● Mastery of agile methods, especially SCRUM</p><br><br><p>● Excellent written and oral communication: Good written and oral communication in French for smooth interactions with the business.</p><br><br><p>● Analytical and continuous improvement mindset: Ability to evaluate code and its impacts, as well as to question existing solutions to improve them.</p><br><br><p>● Ability to take a step back: Aptitude to evaluate problems objectively and propose improvement solutions.</p><br><br><p>● Ability to meet deadlines while maintaining high standards.</p><br><br><p>● Team spirit: Ability to collaborate effectively with team members to</p><br><br><p>achieve common goals</p><br><br> <br><br> </div>

<p>KEY DIMENSIONS: SCOPE &amp; SCALE The Customer Engagement Lead role is designed to focus exclusively on customer engagement at the country level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty.</p><p>Customer Strategic Focus: Lead the development of a customer-centric strategic focus that aligns with overall business objectives, identifying key opportunities to enhance engagement and satisfaction. Customer Persona Development: Craft detailed customer personas based on robust data and insights, enabling the team to deeply understand the motivations, challenges, and behaviors of different customer segments. Customer Journey Mapping: Map out comprehensive customer journeys for each persona, identifying key touchpoints and opportunities to engage and add value Customer Engagement Plan: Design and implement a strategic customer engagement plan that leverages identified personas and journey insights with detail specific activities, channels, and messages tailored to engage each segment effectively, driving meaningful interactions and building strong relationships Go-to-Market Channel Assessment &amp; Choices: Conduct thorough assessments of available go-to-market channels, evaluating their effectiveness in reaching target customer segments. Make strategic choices about which channels to prioritize based on alignmenet with customer preferences and behaviors, ensuring efficient and impactful reach Call Plan by Channel: Develop detailed call plans for each chosen channel, outlining the frequency, messaging and objectives of interactions. This planning ensures that all customer communications are consistent, personalized, and strategically timed to optimize engagement and response rates Glocal Context Elaboration: Articulate a glocal strategy that balances global brand strategies with local market nuances. This involves adapting global engagement initiatives to fit local customer preferences and regulatory environments, ensuring strategies are both globally aligned and locally resonant.</p><p>ROLE RESPONSIBILITIES Lead and execute innovative customer engagement strategies within the assigned geography/country, prioritizing direct interactions with customers. The role aims to embody and advocate for a Customer First philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty. Customer Engagement Strategy: Develop and implement a comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and satisfaction Design customer journeys: Ensure the personalization of customer interactions &amp; content across channels Analyze touchpoints across the customer journey: Leverage data to understand individual preferences and tailor the customer experience, ensuring a more personalized and relevant engagement Content Strategy Plan: Develop the adapted content, on a glocal manner, in respect of the regulatory frame &amp; in coordination with the dedicated partner functions (medical, regulatory...) Collaboration with Brand Leads: Work closely with Brand Leads to ensure that engagement strategies complement and amplify brand strategies, align with the overall objectives Omni-Channel Engagement: Utilize an omni-channel approach to engage customers across multiple platforms, ensuring consistency and personalization in all communications to meet customers where they are. Map out the entire customer journey, identifying touchpoints across various channels. Analyze how customers interact with the brand at each touchpoint and work to optimize these interactions for a seamless and positive experience. Customer Insight and Analysis: Collect customer feedback and insights to identify areas for improvement Enhance customer satisfaction, loyalty, and overall experience by addressing pain points and meeting customer expectations Cross-Functional Leadership: Lead the customer engagement with a strong Customer First ethos, empowering team members to innovate and excel in their engagement initiatives Work in close cooperation with the salesforce optimizing processes and systems to ensure a seamless and positive customer journey Ensure that employees understand and deliver a positive customer experience is a key aspect of CX roles. This involves training employees to meet customer expectations and handle various customer interactions effectively Work in Agile when possible with the transversal team when possible, with an innovation mindset</p><p>MAIN REQUIREMENTS Education Background: Minimum Bachelor s degree in Marketing, Business Administration, or any related field Pharmaceutical Industry Understanding: Deep understanding of the pharmaceutical industry s regulatory environment, market dynamics and customer engagement Customer knowledge: Understanding HCPs preferred experiences. Deep knowledge of key clients &amp; the end-to-end customer journey. CX professionals need to identify and map out the various touchpoints and interactions customers have with the company, from initial awareness to post-purchase support. Strong expertise in Omnichannel and Channel mix Knowledge and experience of innovative methodologies such as scrum, lean start up , nudge and design thinking. Out of the box thinker, always searching for new opportunities Technical proficiency: Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies Language Proficiency: Fluent in the primary language(s) of the country or countries of operation, with strong communication skills Role model of PTW behaviours</p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum Bachelor's degree in Marketing, Business Administration, or any related field.</li><li>Deep understanding of the pharmaceutical industry's regulatory environment, market dynamics, and customer engagement.</li><li>Understanding of HCPs preferred experiences. Deep knowledge of key clients &amp; the end-to-end customer journey.</li><li>Strong expertise in Omnichannel and Channel mix.</li><li>Knowledge and experience of innovative methodologies such as scrum, lean startup, nudge, and design thinking.</li><li>Out-of-the-box thinker, always searching for new opportunities.</li><li>Experience with digital engagement tools, AI applications for customer insights, and familiarity with Agile methodologies.</li><li>Fluent in the primary language(s) of the country or countries of operation, with strong communication skills.</li><li>Proven track record of developing and implementing successful customer engagement strategies that have significantly improved customer satisfaction and loyalty.</li><li>Proven experience in leading customer engagement or relationship management initiatives, preferably within the healthcare or pharmaceutical sector.</li><li>Hands-on experience in leading digital transformation projects, specifically those enhancing customer engagement through AI and data analytics.</li><li>Demonstrated ability to manage projects using Agile methodologies, effectively leading cross-functional teams and adapting strategies in a dynamic, fast-paced environment.</li><li>Experience ensuring all customer engagement activities comply with local regulations and ethical standards, particularly in the pharmaceutical or healthcare industry.</li><li>Ability to leverage insights and data to develop and execute effective customer engagement strategies.</li><li>Demonstrated ability to lead by example, fostering a Customer First culture within the team and across the organization.</li><li>A deep commitment to understanding and prioritizing the customer's needs and preferences.</li><li>Flexibility to adapt strategies in real-time based on customer feedback and market changes, and creativity in finding new ways to engage and delight customers.</li><li>Strong collaborative skills to work effectively with Brand Leads and cross-functional teams, ensuring alignment between customer engagement and brand strategies.</li><li>Ability and mindset to adapt to new ways of working such as Agile.</li><li>Proficiency in digital engagement tools and platforms, with a strong understanding of how AI can be applied to enhance customer interactions and personalize communication.</li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <p><strong>In this role, your main tasks will be as follows:</strong></p><br><br><p><br>- Ensure the integrity of master data in Stellantis' key systems<br>- Ensure that all pending master data update requests are directed to the correct contact<br>- Maintain OBT master data processes to support data quality<br>- Develop and document processes with other functional data managers to support ongoing maintenance and data integrity<br>- Provide assistance in resolving data quality issues<br>- Be responsible for updating master data training documents<br>- Promote continuous improvement of the master data troubleshooting process<br>- Participate remotely in the "war room" for different markets to gather feedback on troubleshooting<br>- Assist and train on the application and implementation of procedures, standards, and guidelines on data ownership<br>- Ensure OBT troubleshooting is followed up by SP and Stellantis operations<br>- Update PowerBi data analysis with the help of the IT team if necessary</p><br><br> <br> Required profile : <p><strong>Degree:</strong> Master's degree (Bac+5)</p><br><br><p><strong>Experience:</strong> 1 to 3 years</p><br><br><p><strong>Skills:</strong></p><br><br><p><strong>IT skills to work independently on IT systems<br>Basic knowledge of logistics<br>Ability to work with complex datasets in an environment with integrated and external systems<br>Use of Microsoft Office</strong></p><br><br><p><strong>Strong problem-solving ability<br>Ability to work with a variety of systems<br>Ability to meet deadlines, prioritize workload, and achieve effective results in a dynamic and changing environment</strong></p><br><br><p>• Data collection and processing<br>• KPI analysis and reporting<br>• Eliade<br>• Eole<br>• Excel<br>• OBT<br>• Power BI<br>• End-to-end outbound process<br>• PO/Rate ticket management<br>• Stakeholder coordination</p><br><br><br> <br><br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The Spa Manager is responsible for the day-to-day management of the spa, supervising the teams, ensuring an excellent guest experience, and achieving financial targets. They embody Fairmont's service standards and strive to create a serene, luxurious, and wellness-focused environment for guests.</font></font></p><p><font dir="auto" ><font dir="auto" >Main Responsibilities</font></font></p><p><font dir="auto" ><font dir="auto" >1. Operations Management</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Supervise all Spa operations (treatments, reception, changing rooms, wellness areas).</font></font></li><li><font dir="auto" ><font dir="auto" >To ensure the proper functioning of the facilities and to guarantee a clean, safe and harmonious environment.</font></font></li><li><font dir="auto" ><font dir="auto" >Ensure compliance with protocols, quality standards and hygiene norms.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >2. Leadership &amp; Management</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Recruit, supervise, motivate and train the teams (therapists, spa receptionists, scrubbers, coaches).</font></font></li><li><font dir="auto" ><font dir="auto" >To define schedules, performance objectives and to evaluate skills.</font></font></li><li><font dir="auto" ><font dir="auto" >To foster a positive, collaborative and respectful work environment.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >3. Customer Experience</font></font></p><ul><li><font dir="auto" ><font dir="auto" >To guarantee impeccable, personalized service quality in accordance with Fairmont standards.</font></font></li><li><font dir="auto" ><font dir="auto" >Manage complaints diplomatically and offer customer satisfaction-oriented solutions.</font></font></li><li><font dir="auto" ><font dir="auto" >Implement exceptional customer journeys in synergy with other departments (hotels, accommodation, catering).</font></font></li></ul><p><font dir="auto" ><font dir="auto" >4. Strategy &amp; Performance</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Define and monitor the profitability, revenue and cost objectives of the Spa.</font></font></li><li><font dir="auto" ><font dir="auto" >Analyze the key indicators (cabin occupancy rate, revenue per treatment, customer satisfaction).</font></font></li><li><font dir="auto" ><font dir="auto" >To develop attractive commercial offers and strategic partnerships.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >5. Development of the Supply</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Ensure the Spa menu is updated in line with wellness trends.</font></font></li><li><font dir="auto" ><font dir="auto" >Launching new treatments, products or rituals in collaboration with partner brands.</font></font></li><li><font dir="auto" ><font dir="auto" >Working in conjunction with marketing to promote the Spa to internal and external clients</font></font></li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Education &amp; Experience</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Diploma in hotel management, aesthetics, wellness or similar fields.</font></font></li><li><font dir="auto" ><font dir="auto" >Significant experience (minimum 5 years) in managing a luxury spa.</font></font></li><li><font dir="auto" ><font dir="auto" >Experience in a high-end hotel environment is highly valued.</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Technical Skills</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Mastery of high-end service standards (Forbes, LQA).</font></font></li><li><font dir="auto" ><font dir="auto" >Good skills in financial management, KPI analysis and sales.</font></font></li><li><font dir="auto" ><font dir="auto" >Good knowledge of spa booking software (SpaSoft, Book4Time).</font></font></li></ul><p><font dir="auto" ><font dir="auto" >Skills &amp; Qualities</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Natural leadership, a sense of listening and setting a good example.</font></font></li><li><font dir="auto" ><font dir="auto" >Strong customer focus and attention to detail.</font></font></li><li><font dir="auto" ><font dir="auto" >Creativity, innovation and a passion for well-being.</font></font></li><li><font dir="auto" ><font dir="auto" >Excellent presentation, interpersonal skills and diplomacy.</font></font></li></ul><p></p></section>

<div><p Segoe UI"; font-size: 14px;">YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.</p><p Segoe UI"; font-size: 14px;">Would you like to become part of the world's most international company in the world?</p><p Segoe UI"; font-size: 14px;">A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.</p><p Segoe UI"; font-size: 14px;">Join our team and discover how an international network that's focused on service, quality and sustainability, is able to connect people and improve lives through the power of global trade. And not just for our customers, but for every member of our team too. To learn more about our culture, motivated people and our purpose, please visit www.dpdhl.jobs/express"</p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>ABOUT THE ROLE :</strong></h2><p Segoe UI"; font-size: 14px;"><em>Manage and drive Operations Service Quality and performance across the network by analyzing KPIs, monitoring transit time and operational processes, and coordinating improvement initiatives across Gateway, Service Centers and Maghreb countries to ensure optimal service, cost efficiency and customer satisfaction.</em></p><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR TASKS :</strong></h2><ul Segoe UI"; font-size: 14px;"><li>Monitor and analyze Operations performance indicators (Transit Time, Delivery, Exception handling, process quality, NOEP KPIs such as SPR and SPORH).</li><li>Provide regular reporting and analytical insights to identify performance gaps and drive continuous improvement.</li><li>Control and coordinate Operations performance across Gateway, Service Centers and Network Operations (GOPS / GTW).</li><li>Manage end-to-end shipment visibility and ensure data accuracy across the network.</li><li>Lead Quality Control Center (AQCC) activities to ensure real-time monitoring and rapid response to service incidents.</li><li>Supervise Network Control Group (NCG) activities including tracing, flight monitoring and incident management.</li><li>Coordinate with internal stakeholders (Gateway, Ops, Customer Service, Sales, Finance, IT) to ensure smooth operations and service delivery.</li><li>Provide proactive communication on service disruptions and ensure timely escalation and resolution of incidents.</li><li>Support Customer Operations Group (COG) with reporting, post-sales support and customized solutions.</li><li>Develop and implement Operations Performance Plans aligned with regional and global objectives.</li><li>Identify operational constraints and implement corrective action plans with stakeholders.</li><li>Support audits (ISO, TAPA), training programs and business continuity planning (BCA).</li><li>Lead or participate in local and regional projects to improve service quality and operational efficiency.</li><li>Ensure compliance with DHL policies, GSOP standards and global operational guidelines.</li><li>Support Sales and commercial teams with operational insights, customer solutions and performance updates.</li><li>Monitor revenue and cost implications of operational activities and identify revenue leakage opportunities.</li></ul><hr Segoe UI"; font-size: 14px;"><h2 Segoe UI";"><strong>YOUR PROFILE :</strong></h2><p Segoe UI"; font-size: 14px;">Bac +4/5 in Business, Logistics, Transportation or related field.<br>Minimum 3 to 5 years of experience in Operations, Service Quality or Network Control Group.<br>Strong analytical and problem-solving skills with ability to manage multiple projects.<br>Good knowledge of operations processes, KPIs and performance management.<br>Advanced skills in Excel; Access or data tools knowledge is an advantage.<br>Good command of <strong>French</strong>, spoken and written.<br>Strong communication, coordination and stakeholder management skills.<br>Ability to work under pressure in a complex and fast-paced environment.</p><p Segoe UI"; font-size: 14px;"><strong>Competencies:</strong><br>Customer Orientation: Understands customer needs and ensures service solutions meet expectations.<br>Planning & Organizing: Structures work effectively to manage multiple priorities and meet deadlines.<br>Decision Making: Takes informed and timely decisions based on data analysis and operational context.<br>Influencing: Engages stakeholders and drives alignment across functions to achieve results.<br>Communication: Provides clear, structured and timely information to internal and external stakeholders.<br>Commitment to Excellence: Drives continuous improvement and strives to exceed service quality standards.<br>Team Leadership: Supports collaboration, development and alignment across cross-functional teams</p></div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Company Description: An iconic landmark of the Moroccan capital, the Sofitel Rabat Jardin des Roses embodies French elegance enhanced by the Moroccan art of living. Nestled in the heart of 8 hectares of lush gardens, the hotel offers an inspiring environment where hospitality, culture, and excellence converge. Featuring recently renovated rooms and suites, several restaurants with diverse culinary experiences, an exceptional spa with a heated indoor pool, sports facilities, and prestigious event spaces, the Sofitel Rabat Jardin des Roses welcomes a discerning international clientele, both leisure and corporate. Joining the Sofitel Rabat Jardin des Roses means becoming part of a family where a passion for service, refined relationships, and a strong team spirit shape every experience. Guided by the values ​​of the Accor group, our establishment values ​​talent, encourages professional development and cultivates an inspiring, multicultural and deeply human work environment.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Our establishment, renowned for its timeless elegance, personalized service, and exquisitely refined customer experience, is seeking a Sales Director who embodies excellence and elevates our vision to the next level. We are looking for an inspiring leader with a strong appreciation for luxury, capable of developing ambitious strategies and forging exclusive partnerships in an environment where every detail matters.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your responsibilities</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and manage the overall commercial strategy in order to strengthen the hotel's premium positioning.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop strategic segments: High-end corporate, MICE, Luxury leisure, international markets.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify new growth opportunities and create exclusive offers tailored to a demanding clientele.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Building and maintaining privileged relationships with key players in the sector: luxury travel agencies, multinationals, embassies, high-end event organizers...</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Represent the hotel at international trade shows, VIP events and high-visibility promotional activities.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise and inspire the sales team (Sales, Events, Reservations) by establishing a culture of excellence, innovation and performance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor key indicators and propose pricing strategies in collaboration with the Revenue Manager.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in synergy with the Marketing department to strengthen brand image and ensure an elegant and coherent digital presence.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guarantee an impeccable customer experience, in accordance with the highest standards of luxury hospitality.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Customer service orientation - Relational elegance - Team spirit - Customer passion - Rigor - Adaptability - Attention to detail - Dynamism - Professionalism - Communication - Heartist spirit - Operational excellence</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Higher education (Bac+5) in business, hotel management or equivalent.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in a similar role within a luxury hotel or international hotel group.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Perfect mastery of sales and negotiation techniques in the world of luxury.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Natural leadership, strategic vision and a keen sense of performance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent interpersonal skills, sense of protocol and professional elegance.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Fluency in French and English; a third language is a distinct asset.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In-depth knowledge of international markets and the expectations of a premium clientele.</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <b>Position:</b>Business Development Manager<br><br><b>Job Description:</b><p><b>Arrow Enterprise Computing Solutions, </b>a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions.</p><br><br><p>As part of its growth,<b> Arrow ECS</b> is strengthening its teams and is looking for a <b>Business Development Manager.</b></p><br><br><br><p><span><span>We areseekingan experienced and results-driven Manager to lead our global Lead Generation team. This role</span><span>is responsible fordriving pipeline growth by ensuring effective conversion of Marketing Qualified Leads (MQLs) into Sales Qualified Leads (SQLs), while building scalable processes, ensuring data accuracy, and aligning closely with Sales and Marketing teams across regions.</span>&nbsp;</span></p><br><br><br><p><b>Key Responsibilities </b></p><br><br><ul><li><p><span><span>Lead, coach, and develop a global team of Lead Generation Specialists / SDRs focused on MQL to SQL conversion</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Define and implement strategies to improve lead qualification, conversion rates, and pipeline generation</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Own and</span><span>optimize</span><span>the</span><span>end to end</span><span>MQL to SQL process ensuring consistency across regions</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Partner closely with Marketing to</span><span>align on</span><span>campaign performance, lead quality, and targeting strategies</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Collaborate with Sales leadership to ensure smooth handoff of SQLs and strong pipeline conversion</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Monitor and report on key performance metrics (conversion rates, pipeline value, speed to lead, activity levels)</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Establish and enforce best practices in CRM usage (e.g., Salesforce), data hygiene, and reporting</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Drive continuous improvement through process optimization, training, and performance management&nbsp;</span></span></p><br><br></li></ul><br><p><span>&nbsp;<b>What are we looking for? </b></span></p><br><br><ul><li><p><span><span>4+ years of experience in Inside Sales, Lead Generation, or Business Development within the IT/Tech industry</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Proven experience managing and scaling high-performing sales development or lead generation teams</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong</span><span>track record</span><span>of improving MQL to SQL conversion and generating qualified pipeline</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Deep understanding of B2B sales cycles, particularly in IT solutions or services</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Experience</span><span>working in a global or multi-regional environment</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Strong analytical skills with the ability to interpret data and drive decisions&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Excellent leadership, communication, and stakeholder management skills&nbsp;</span></span></p><br><br></li></ul><br><ul><li><p><span><span>Fluent in English</span><span>&amp; French</span><span>(</span><span>additional</span><span>languages are a plus)</span></span></p><br><br></li></ul><br><br><p><b>What is in it for you?</b>&nbsp;</p><br><br><ul><li><p>Full Permanent contract,&nbsp;</p><br><br></li><li><p>Social advantages: CNSS, CIMR, Health insurance,&nbsp;</p><br><br></li><li><p>Very good working atmosphere in a team of passionate collaborators,&nbsp;</p><br><br></li><li><p>Work culture where you can make an impact,&nbsp;</p><br><br></li><li><p>Dynamic environment with a <b>friendly work atmosphere,</b>&nbsp;</p><br><br></li><li><p>Interesting career development opportunities in a quickly growing environment,&nbsp;</p><br><br></li><li><p>Working within an international organization, recognized worldwide in its sector.&nbsp;</p><br><br></li></ul><br><p><b>Do you see yourself as our future colleague? If yes – send us your application.</b>&nbsp;</p><br><br><p>#LI-HL1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Sales<br> </div>

<section><p class="heading jdMain">Job Description</p><p class="heading">Roles &amp; Responsibilities</p><div class="paragraph"><p>YOUR MISSION The way we manage our company is built on the belief that, by giving a WOW service to our partners, we will be able to change the on-demand delivery market. How are we doing this? By paying attention to small details. Glovo is a hyper-local marketplace featuring the most trendy places in each city and delivers their products in less than 30 mins. As a Senior Account Manager, you will play a key role in developing the food business with top partners in Morocco.</p><p>THE JOURNEY Own strategic partner relationships end to end, including understanding P&amp;L tracking, managing deep product integrations, leading co-marketing efforts to drive awareness and activation, and ensure operational excellence. Onboard new partners on our platform by providing them all the necessary tools and information to start working. Be responsible for our partners business performance, analyze their main KPIs and ensure growth MoM. Tracking and reporting of performance metrics. Lead partnership renegotiations to establish a strong working collaboration grounded on sustainable economics for both parties. Get feedback from our partners and translate it into product, marketing and operations improvement. Prepare reports and dashboards to present to partners and use as a source of operational improvements. Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>3+ years of experience in Account Management, Business Consultant and/or Past Entrepreneurial experience</li><li>You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking</li><li>The skills to manage the big picture and the smallest details. You're always on top of your deadlines and you demonstrate to be an organization freak!</li><li>You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach</li><li>You re an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit</li><li>Ability to comfortably work in a high growth and high-performance company with a fast pace.</li><li>Problem solver, data-driven with an analytical approach</li><li>Strong Commercial, Communication, Interpersonal, and Project management skills</li><li>English is mandatory, along with French &amp; Arabic.</li><li>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</li></ul><p></p></section>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p>Sales Operations Analyst</p><br><p>Location - EMEA<br>Work Arrangement - Hybrid</p><br><p>What we do at Weir<br>We are a global leader in mining technology for a sustainable future. We help our customers extract the resources the world needs more efficiently and more sustainably. Our planet’s future depends on the transition to renewable energy, and that transition can only happen with the metals and minerals our customers deliver. So, we work side by side with mines across the globe to move less rock, use less energy, use water wisely, and create less waste. Together, we drive the shift to smart, efficient, and more sustainable mining.</p><br><p>Make your impact<br>You’ll play a key role in solving real-world challenges. You’ll apply your skills to deliver results that matter whether that’s through engineering, planning or customer support. You’ll work with purpose, learn every day and help shape a more sustainable future.</p><br><p>What you’ll do<br>• Salesforce Administration and Support: Provide day-to-day support to Sales Teams on CRM usage, reporting, and data accuracy. Manage opportunity lifecycles including updating project stages, close dates, and vendor qualification documents. Prepare Blue Sheets and Green Sheets ensuring completeness and consistency. Create and maintain dashboards and reports to support sales forecasting, pipeline visibility, and order intake. Onboard and support new sales employees on systems and workflows, ensuring adherence to data standards. Eliminate duplicate accounts and maintain accurate account information.<br>• Sales Enablement &amp; Process Coordination: Monitor quote activity and key deliverable schedules, including customer commitments and proposal timelines. Track sales KPIs and performance dashboards to provide visibility into team activity and results. Assist in project pipeline forecasting by ensuring opportunity data is current and aligned with business priorities. Identify opportunities to standardise and improve sales processes.<br>• Sales Incentives/Bonus Management: Administer the EMEA sales incentives programme by tracking submissions, validating eligibility, coordinating approvals, and managing payouts with line managers. Liaise with Finance, Sales, and HR regarding the incentive programme. Provide regular reporting and insights on sales bonus performance to relevant teams.<br>• Cross-Functional Collaboration &amp; Continuous Improvement: Support general sales organisation needs, including picking up tasks from departing colleagues. Work closely with sales users to ensure data quality and process compliance on a rolling basis. Collaborate with data scientists and other business areas to interrogate data and generate actionable outcomes.<br>• Travel Requirements: Minimal travel expected; primarily office-based with hybrid work flexibility.<br>• Safety First: Demonstrate 100% commitment to our zero harm behaviours in support of our drive towards developing a world-class safety culture.</p><br><p>What you’ll bring</p><br><p>Must-haves:<br>• Strong analytical skills with experience handling large datasets.<br>• Advanced Excel skills; experience with BI tools such as Power BI or Tableau preferred.<br>• Experience working with CRM systems, preferably Salesforce.<br>• Commercial awareness and understanding of sales cycles and pipelines.</p><br><p>Nice-to-haves:<br>• Ability to translate complex data into actionable insights.<br>• Proactive, customer-focused mindset with strong organisational skills and attention to detail.<br>• Collaborative working style with excellent communication skills.<br>• Experience in sales operations, administration, or related analyst roles.</p><br><p>Why join Weir?<br>We live our values we think safety first, do the right thing, respect each other, aim high, and delight our customers. We encourage our people to lead by example and celebrate our successes.</p><br><p>We’re passionate about our purpose to help deliver the natural resources that are essential to create a better future for the world. We do this by combining our deep customer insights, world-class engineering, materials science expertise, and intelligent automation to deliver innovative end-to-end solutions incorporating our signature technologies.</p><br><p>We believe your voice matters and your ideas make a difference. We’re working hard to nurture a diverse culture where our people feel like they belong and can do the best work of their lives. You can help shape our unique culture through our inclusion networks and safety initiatives.</p><br><p>Benefits<br>• Competitive pay<br>• Career development and learning support<br>• Access to global inclusion networks<br>• Regional and team-specific benefits<br>• Sharebuilder scheme<br>• Wellness support for you and your family<br>• Collaboration with global teams<br>• Study support</p><br><br><p>#LI-SM2</p><br> </div>

<p>In the context of developing our activities, we are recruiting Automotive Quality Residents to intervene directly with our industrial clients. As a Quality Resident, you are the quality representative on the client site. You ensure the monitoring of non-conformities, the management of quality incidents, and contribute to real-time customer satisfaction.</p><p><strong>Main missions</strong></p><ul><li>Ensure quality presence at the client (OEM / Equipment Manufacturer)</li><li>Perform product controls (inspection, sorting, rework)</li><li>Manage non-conformities and customer complaints</li><li>Pilot corrective action plans (8D)</li><li>Analyze root causes (5Why, Ishikawa, QRQC)</li><li>Ensure interface between client and supplier</li><li>Monitor quality indicators (PPM, incidents, returns)</li><li>Perform structured and regular reporting</li><li>Participate in the continuous improvement of processes</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Bac+3 degree in Quality, Industrial Engineering, or equivalent</li><li>Minimum 2 years of experience in automotive quality</li><li>Experience as a resident quality / customer quality / supplier quality is desirable</li><li>Field experience in an industrial environment is required</li><li><strong>Technical skills:</strong></li><ul><li>Mastery of quality tools: 8D, FMEA, 5Why, QRQC</li><li>Management of non-conformities and quality incidents</li><li>Reading of plans and technical requirements</li><li>Good command of IT tools</li></ul><li><strong>Behavioral skills:</strong></li><ul><li>Excellent communication (client interface)</li><li>Reactivity and emergency management</li><li>Rigor and analytical skills</li></ul></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><i>Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.&nbsp;</i></p><br><p><b><i>It's time to make a move. Join our flow.&nbsp;</i></b></p><br><p>We have an exciting opportunity for an energetic and enthusiastic Customer Solution Engineer - Product, who provides technical expertise on the optimal KONE product for the customer. The position will be based in Casablanca.</p><br><p>He/she should understands how customer needs are translated into product-specific requirements and is accountable for coordination of all engineering work until the project is handed over to maintenance and will provides technical expertise support to the front line CSE team, field operation and sales team in Delivery process to handle order management and successfully implement KONE products and service solutions, that meet customer’s contract specification by cost and leads time effective way, while ensuring compliance to codes and standards.</p><br><p><b><i>What will you do?</i></b></p><br><p><b>Collaboration with sales</b></p><br><ul><li>Responsible for finding the optimal KONE product to meet the customer’s needs for non-standard with Special Engineering requirements.</li><li>Selects the correct product platform on which to make the offer and ensures the offer is Competitive.</li></ul><p><b>Product planning – Costing</b></p><br><ul><li>Involves Supply Line, installation, maintenance, and project management to understand both the materials and the service cost of the product when needed</li><li>Responsible for correct product costings in non-standard cases, both for corporate and local Materials</li></ul><p><b>Product planning – Specs</b></p><br><ul><li>Accountable for detailed, custom product plans for non-standard cases (collaborates with the SL Engineering team when needed)</li><li>Creates product specifications for corporate materials and local materials.</li><li>Performs initial and revised non-standard energy calculations.</li><li>Performs simple traffic analyses.</li><li>When accountable for the overall engineering of the project:</li><li>Accountable for technical site surveys</li><li>Accountable for the technical content of the order between MS 0b and MS 2z</li></ul><p><b>Product planning – Availability and lead times</b></p><br><ul><li>Coordinates product lead times from Supply Line and local sourcing</li></ul><p><b>Product planning – Installability</b></p><br><ul><li>Ensures that the proposed product can be installed</li><li>Ensures that the cost and work effort impact of installation is part of product plans, especially in non-standard installation situations</li></ul><p><b>Product planning – Maintainability</b></p><br><ul><li>Ensures that the planned proposed product fulfils the customer’s product lifecycle needs</li><li>Identifies possible deviations to standard maintenance methods and ensures that resolutions are found</li></ul><p><b>Product planning – Compliance</b></p><br><ul><li>Ensures that the proposed product fulfils local codes, regulations and safety requirements</li><li>Ensures alignment with environmental regulations</li><li>Ensures that the planned product complies with KONE’s Engineering Policy</li></ul><p><b>Key tasks in the KONE Customer process</b></p><br><ul><li>Provides content for pre-booking reviews (technical product, costs, lead times, risks, and verification of technical content in contracts)</li><li>Executes activities for holistic product planning</li></ul><p><b>Are you the one</b></p><br><ul><li>Bachelor’s degree in mechanical, electrical, or Civil Engineering.</li><li>2-3 years of experience in the elevator industry is a must.</li><li>Candidate with minimum 1 to 2 years of experience in AutoCAD.</li><li>Proficient with MS Office Word, Excel, and PowerPoint.</li><li>Excellent communication and influencing skills in English.</li><li>Excellent collaboration skills and capability to teamwork with people from different cultural backgrounds.</li><li>Capability for analytical thinking and focus on details - distinguishes between important information and irrelevant or minor details.</li><li>Ability to work with global colleagues considering different time zones, language competencies and differences in working culture.</li><li>Excellent technical understanding of elevator, escalator, and Advanced People Flow solutions that meet the customer expectations is considered a plus.</li></ul><p><b><span>What do we offer</span></b></p><br><ul><li>Great dynamic team promoting a collaborative environment.</li><li>Total reward elements that engage and motivate our employees and help us make KONE a great place to work.</li><li>Comprehensive learning and development programs covering a wide range of professional skills.</li><li>Engaging job with position description and clear targets.</li><li>Regular feedback through performance discussions.</li><li>Opportunities for individual development.</li><li>Mentoring and coaching programs.</li><li>Flexibility, trust and respect.</li><li>Value-based culture, behaviors and ethics.</li><li>Sustainability and innovation.</li><li>Working for a successful organization.</li></ul><p><i>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.</i></p><br><p>Read more on <span><i><u>https://kone.com/global/en/careers.html</u></i></span></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Who are we?<br> SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding customer support via phone calls, emails and chats; Escalating complex cases to the internal team; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent French &amp; English skills (at least C1 for both spoken and written); At least 6 months of experience in customer and technical support role is a must; Experience with CRM systems; Experience handling customer issues in a ticket-based support environment across multiple channels, including email, phone, and chat.<br> Ability to learn and follow precise procedures; Strong analytical thinking and research skills; Positive, proactive and responsible attitude; Personal computer ( at least 16Gb of RAM ) with a stable internet connection (minimum 45 Mbps–download and 20 Mbps–upload).<br> Will be a great plus: Experience supporting time and attendance software and/or workforce management systems from a support perspective, rather than solely as an end user.<br> Benefits: Fixed schedule: Monday–Friday, 8 AM–4 PM EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>Bathed in natural light, our seaside Hotel cascades down a hillside toward the Atlantic. Perched on a beach just 10 minutes from the heart of Morocco’s largest and liveliest city, the sweeping views you’ll find from your private balcony easily fulfill the romantic reputation that precedes Casablanca. With architectural marvels both historic and modern, a cutting-edge art scene and world-class restaurants, allow us to show off the best of our alluring port city, starting with a plate of fresh local seafood prepared à la minute at Bleu. Our Oceanfront sanctuary offering a resort-like atmosphere minutes from the city’s key business districts and cultural landmarks opened in November 2015, and has 186 rooms, 3 food and beverage outlets including a grill &amp; seafood restaurant, a modern Moroccan lobby lounge serving exquisite tea times and a poolside restaurant famous for its Sundays barbecues, an outdoor pool with private poolside cabanas, fitness center, and a stunning spa offering bespoke treatments that pay tribute to ancestral beauty techniques and ancient Moroccan traditions at Le Spa.<br><br><p><span><span><b>About the location:</b></span></span></p><br><br><br><p><span>A breath of fresh air on the oceanfront, <b>Four Seasons Hotel Casablanca</b> offers a sleek resort-inspired escape – just 10 minutes from the busy city center and business district. Discover this intimately scaled enclave, where 184 ultra-spacious guest rooms, including 29 suites, welcome with contemporary Moroccan elegance. Experience the vibrant social scene with four options for ocean-view dining and drinks, or relax in the outdoor pool, spa and fitness center. For business and social events, host up to 700 guests in the ballroom and seven function rooms. With the arrival of Four Seasons, the White City is discovering the glamour of an oceanfront lifestyle.&nbsp;</span></p><br><br><br><p><span><span>Four Seasons Casablanca is looking for a Guest Service Agent who shares a passion for excellence and who infuses enthusiasm into everything he does.&nbsp;</span></span></p><br><br><p><span><span>Work on a team built on mutual respect, collaboration, excellent service and passion. Four Seasons Hotel Provides employees with same level of care that we expect to be shared with our guests.</span></span></p><br><br><br><p><span><span><b>What you will do:</b></span> </span></p><br><br><ul><li><span><span>Must be able to work overnight and follow proper protocol in the overnight hours of hotel operation.&nbsp;</span></span></li><li><span><span>Delivers luggage to room upon check-in and picks up luggage from room upon departure, moving the luggage to storage or the Front Drive. </span></span></li><li><span><span>Assisting valet parking service upon guest’s request on vehicle parking, retrieval..</span></span></li><li><span><span>Maintains proper records of stored luggage, package deliveries and pick-ups in compliance with Four Seasons Standards. </span></span></li><li><span><span>Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.&nbsp;</span></span></li><li><span><span>Helps resolve customer complaints, assists guests in all inquiries in connection with hotel services, hours of operations, in-house events, directions, etc. </span></span></li><li><span><span>Providing arriving guests with a hotel orientation.</span></span></li><li><span><span>Will complete any tasks of a Doorman, Bellman. Greet all guests with a smile and offer them assistance. </span></span></li><li><span><span>Assist overnight MOD with guests requests. </span></span></li><li><span><span>Works harmoniously and professionally with co-workers.</span></span></li></ul><br><p><span><span><b>What we offer:&nbsp;</b></span><br><span>• Competitive Salary, wages, and a comprehensive benefits package</span><br><span>• Excellent Training and Development opportunities</span><br><span>• Complimentary Accommodation at other Four Seasons Hotels and Resort</span><br><span>• Complimentary Dry Cleaning for Employee Uniforms</span><br><span>• Complimentary Employee Meals</span></span></p><br><br><p><span><span><b><u>Due to the local work permit policy in the country, we are looking only for candidates with a valid Moroccan Work Permit.</u>&nbsp;</b></span></span></p><br><br><p><span><span><b>**only selected candidates will be contacted</b></span></span></p><br><br><br><p><span><span>Learn more about what is like to work at Four Seasons – Visit us:&nbsp;</span></span></p><br><br><p><span><span>https://jobs.fourseasons.com</span></span></p><br><br><p><span><span><u>https://www.linkedin.com/company/four-seasons-hotels-and-resorts</u></span></span></p><br><br><p><span><span><u>https://www.facebook.com/Fourseasonsjobs</u></span></span></p><br><br><p><span><span><u>https://twitter.com/FourSeasonsJobs</u></span></span></p><br><br><br><br><p><span><span>The management level for this position is:</span></span></p><br><br><p><span><span>Operations - Individual Contributor</span></span></p><br><br><br><br><p><span><span>The transferring employee will be responsible for obtaining or will currently hold proper work authorization for the country in which the position is located.</span></span></p><br><br><br><br><br><br><br> </div>