Data Entry Jobs in Morocco
1429 Jobs Found
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><div> <div> <p><b>What You ll Be Doing at Arrow?</b></p> <p></p> </div> <div> <p>As a Sales Operations Associate, your role will be diverse and essential to our operations. In this back-office role, you will support our customer-facing, Sales and Customer Service colleagues, allowing them to focus on selling and servicing our customers. Your responsibilities will include:</p> </div> <div> <ul> <li> <p><b>Quotation Management:</b> Collaborate with Sales colleagues to construct and manage quotes for new customer bids, new buys, shortages, annual contracts, and specialized quoting activities.</p> </li> <li> <p><b>Automation:</b> Ensure all systems and data are aligned to drive automation across selling and service processes.</p> </li> <li> <p><b>Price Support:</b> Upload customer bills of material and request special price support where applicable. Maintain and update product-related data points that are often requested to supplement the pricing elements, such as stock status, lead-time, MOQ, item classification, and other specifications.</p> </li> <li> <p><b>Order Processing support:</b> Ensure quoted prices are reflected in contract price fields and customer part numbers are clean for seamless order processing.</p> </li> <li> <p><b>Issue Resolution:</b> Resolve data mismatches and order issues promptly and undertake corrective actions to prevent recurrence.</p> </li> <li> <p><b>Post-Invoice Adjustments:</b> Handle post-invoice adjustments both internally and externally when necessary.</p> </li> <li> <p><b>Backlog Management:</b> Review quote related alerts and holds in the Oracle ERP system and make necessary corrections to ensure smooth processing.</p></li> <li> <p><b>Team Collaboration:</b> Enable customer-facing colleagues to build deep customer relationships and provide exceptional service by managing quotes and resolving queries efficiently, allowing them to focus on creating real value for our customers.</p> </li> </ul> </div> <div> <p></p> </div> <div> <p><b>Who are we looking for?</b></p> </div> <div> <ul> <li> <p><b>English on min B2 /</b> level (both spoken and written), additional language is an asset.</p> </li> <li> <p>G<b>ood knowledge of MS Office, Excel is a plus</b></p> </li> <li> <p><b>Customer Service</b>, <b>Order Management /</b> or <b>Sales experience</b></p> </li> <li> <p>Accountability</p> </li> <li> <p><b>Communication and coordination</b> skills</p> </li> <li> <p><b>Customer-oriented</b> attitude</p> </li> <li> <p><b>Team player</b></p> </li> </ul> <p></p> </div> <div> <div> <p><b>What is in it for you?</b></p> </div> <div> <ul> <li> <p>Full Permanent contract,</p> </li> <li> <p>Social advantages: CNSS, CIMR, Health insurance,</p> </li> <li> <p>Very good working atmosphere in a team of passionate collaborators,</p> </li> <li> <p>Work culture where you can make an impact,</p> </li> <li> <p>Dynamic environment with a <b>friendly work atmosphere,</b></p> </li> <li> <p>Interesting career development <b>/</b> opportunities in a quickly growing environment,</p> </li> <li> <p>Working within an international organization, recognized worldwide in its sector.</p> </li> </ul> <p></p> </div> <div> <p><b>Do you see yourself as our future colleague? If yes send us your application.</b></p> </div> <div> <p><b>Our story</b></p> </div> <div> <p>As <b>Arrow Global Components (AGC)</b>, a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.</p> </div> </div></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><div> <div> <p><b>English on min B2 /</b> level (both spoken and written), additional language is an asset.</p> </div> <div> <p>G<b>ood knowledge of MS Office, Excel is a plus</b></p> </div> <div> <p><b>Customer Service</b>, <b>Order Management /</b> or <b>Sales experience</b></p> </div> <div> <p>Accountability</p> </div> <div> <p><b>Communication and coordination</b> skills</p> </div> <div> <p><b>Customer-oriented</b> attitude</p> </div> <div> <p><b>Team player</b></p> </div> </div><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The Senior Consultant will work within a project team, under the supervision of an experienced manager or director, to carry out strategic and operational missions for our clients.</font></font></p><p><font dir="auto" ><font dir="auto" >The missions may include, in particular, the following topics:</font></font></p><ul> <li><font dir="auto" ><font dir="auto" >Development of </font></font><strong><font dir="auto" ><font dir="auto" >logistics master plans</font></font></strong><font dir="auto" ><font dir="auto" > , optimization of transport and warehousing costs, selection of Supply Chain solutions (forecasting / planning / DRP)</font></font></li> <li><strong><font dir="auto" ><font dir="auto" >Optimization of the logistics network</font></font></strong><font dir="auto" ><font dir="auto" > (data analysis and study of scenarios relating to the nature, number and size of warehouses and platforms according to product flows);</font></font></li> <li><strong><font dir="auto" ><font dir="auto" >Optimization of transport</font></font></strong><font dir="auto" ><font dir="auto" > (redesign of the transport network, development of the transport plan under constraints, implementation of the control tower organization)</font></font></li> <li><font dir="auto" ><font dir="auto" >Optimization of the </font></font><strong><font dir="auto" ><font dir="auto" >management of industrial and logistical flows</font></font></strong><font dir="auto" ><font dir="auto" > , particularly in factories or warehouses;</font></font></li> <li><strong><font dir="auto" ><font dir="auto" >Design and implementation of logistics sites</font></font></strong><font dir="auto" ><font dir="auto" > (sizing studies, participation in the preparation and evaluation of tenders, monitoring of progress).</font></font></li> <li><font dir="auto" ><font dir="auto" >Support in selecting and/or implementing tools for managing and optimizing workflows (participation in drafting specifications, solution studies, and support for implementing software packages); IT strategy, solution selection (ERP/WMS/MES), redesign of business processes, assistance with information system implementation, and change management.</font></font></li> <li><strong><font dir="auto" ><font dir="auto" >Planning strategy</font></font></strong><font dir="auto" ><font dir="auto" > , redesign of medium- to long-term planning processes (PIC/PDP);</font></font></li> <li><font dir="auto" ><font dir="auto" >Industrial strategies and schemes, industrial planning, </font></font><strong><font dir="auto" ><font dir="auto" >Lean Six Sigma operational excellence</font></font></strong><font dir="auto" ><font dir="auto" > , Industry 4.0, MCO/MRO, production and MES, innovation and product development</font></font></li> </ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >You are a graduate of a top engineering or management school, or a renowned university, and you are drawn to consulting and the challenges of business transformation. You have at least 4 years of experience in consulting or in the transportation, industrial, or distribution sectors.</font></font></p><p><font dir="auto" ><font dir="auto" >You possess the ability to work in a team, an open mind, an analytical mind, and you wish to join a stimulating professional environment, in which you will share strong values such as a results-oriented culture, quality and customer satisfaction.</font></font></p><p><strong><font dir="auto" ><font dir="auto" >The candidate must possess the following qualities:</font></font></strong></p><ul> <li><font dir="auto" ><font dir="auto" >An intellectual curiosity, a sharp critical and analytical mind, allowing you to quickly understand customer issues and produce high value-added deliverables;</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent interpersonal skills, a strong sense of service and a proactive approach to build a relationship of trust with your clients and support them in their transformation projects;</font></font></li> <li><font dir="auto" ><font dir="auto" >Strong analytical skills, with an aptitude for quantitative topics and solving complex problems;</font></font></li> <li><font dir="auto" ><font dir="auto" >Proficiency in Microsoft Office (especially PowerPoint and Excel) as well as data visualization tools such as </font></font><strong><font dir="auto" ><font dir="auto" >Power BI</font></font></strong><font dir="auto" ><font dir="auto" > ;</font></font></li> <li><font dir="auto" ><font dir="auto" >Skills in </font></font><strong><font dir="auto" ><font dir="auto" >data analysis</font></font></strong><font dir="auto" ><font dir="auto" > (processing, modeling, interpretation), ideally with knowledge of languages or environments such as </font></font><strong><font dir="auto" ><font dir="auto" >SQL, Python or BI tools</font></font></strong><font dir="auto" ><font dir="auto" > ;</font></font></li> <li><font dir="auto" ><font dir="auto" >A good knowledge of the Supply Chain management tools market (APS, WMS, TMS, OMS, ERP components), direct experience with certain software packages constitutes a real asset;</font></font></li> <li><font dir="auto" ><font dir="auto" >Excellent communication skills, allowing you to interact effectively with a variety of stakeholders, from operational teams to management committees;</font></font></li> <li><font dir="auto" ><font dir="auto" >The desire to evolve in an environment conducive to personal development, within human-sized teams promoting close relationships, collaboration and knowledge sharing.</font></font></li> </ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>About the Role</strong></p><p><strong>Major Accountabilities</strong></p><p><strong>HCPs reach & Customer Segmentation</strong></p><ul><li>Maximize HCPs reach by identifying affiliates with mass HCPs affiliation. Stakeholder mapping for these affiliates with the intent to initiate collaborative programs focused on certain disease areas.</li><li>Collect digital consent for the new targeted HCPs.</li><li>Conduct digital affinity segmentation of HCPs and engagement preferences.</li></ul><p><strong>Disease strategy & patient journey</strong></p><ul><li>Has a deep understanding in the respective disease area strategy. Maintain and enhance knowledge of disease areas, products, product strategy, positioning, key messages, programs, company developments, customers, and competitors.</li><li>In depth understanding of patient journey pains and gains. Be able to design and optimize customer journeys using data insights.</li><li>Strong ability to design and orchestrate a full omnichannel engagement experience.</li></ul><p><strong>Omnichannel Engagement & Customer Experience Management</strong></p><ul><li>Strong ability to design and orchestrate a full omnichannel engagement experience.</li><li>Create outstanding customer experiences by orchestrating omnichannel engagements and delivering personalized content ensuring the right message reaches the right customer through the right channel at the right time, aligned with their specific journey and needs.</li><li>Experimenter for different engagement models.</li><li>Continuously assessing Customer Experience (CX), promptly attending to Customer feedback and suggestions.</li><li>Identify engagement gaps and opportunities for deeper customer connection and continuously evaluate channel mix effectiveness and recommend improvements.</li><li>Manage the deployment and performance of digital channels (email, webinars, portals, remote detailing ).</li><li>Promote a customer-first mindset by continuously assessing and improving HCP satisfaction.</li><li>Implement structured feedback mechanisms including surveys, interviews, and analytics to effectively capture the voice of the customer.</li><li>Contribute to initiatives that address pain points and enhance the overall experience across touchpoints.</li><li>Leverage analytics dashboards and KPIs to monitor campaign performance and ROI.</li></ul><p><strong>Content Strategy & Personalization</strong></p><ul><li>Participate in the creation, localization, and deployment of scientific and promotional content across channels.</li><li>Ensure content is tailored to HCP needs, compliant with regulatory standards, and optimized for performance.</li></ul><p><strong>Scientific Engagement & Compliance</strong></p><ul><li>Follow all adverse events guidelines and Code of Conduct Guidelines as promoted by Novartis.</li><li>Demonstrate behavior in accordance with Novartis code of practice.</li><li>Provide and discuss scientific knowledge and on label medical data relevant to the Therapy Area with HCPs.</li><li>Provide scientific and educational information to HCPs on specific patient critical issues.</li><li>Involve HCPs when a need is identified to provide support / advice / participate in specific.</li><li>Medical and scientific activities e.g. education of HCPs, etc.</li></ul><p><strong>Governance & Risk Management</strong></p><ul><li>Follow governance frameworks for omnichannel execution, ensuring consistency, quality, and compliance.</li><li>Participate as necessary in audits, reviews, and regulatory inquiries related to engagement activities.</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education</strong></p><ul><li>Bachelor s degree in Life Sciences, Pharmacy, Business, or Marketing. Advanced degree, master s in digital marketing is a strong asset.</li></ul><p><strong>Languages:</strong></p><ul><li>Fluent in English (written and spoken).</li><li>French and/or Arabic proficiency is a plus.</li></ul><p><strong>Experience/Professional</strong></p><p><strong>Requirement:</strong></p><ul><li>3 5 years of experience in pharmaceutical sales, marketing, digital engagement, or account management.</li><li>Proven success in leading cross-functional initiatives and managing complex stakeholder networks.</li><li>Experience with digital marketing, CRM, and data-driven decisions is a plus.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who we are Glovo is part of the Delivery Hero Group, the world s pioneering local delivery platform, our mission is to deliver an amazing experience fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><p>Job Description</p><p>YOUR MISSION As our Business Analyst for Glovo Morocco, you will be key to achieving our Revenue Business Plan and significantly impacting the country's performance. Your focus will be on unlocking growth by using data to generate commercial insights. You will shape the overall Commercial strategy in close collaboration with the Head of Commercial, as well as with various stakeholders at Headquarters and within the local team, to drive performance and maximize positive outcomes for our partners.</p><p>THE JOURNEY</p><p>Key Responsibilities:</p><p>Driving Commercial Strategy & Data Optimization: As a Senior Analyst - Commercial Projects based in our Casablanca HQ, you will be a key member of the Morocco commercial team, focusing on optimizing partner value and enhancing operational efficiency through data-driven initiatives.</p><p>Core Focus Areas:</p><p>Partner Ads & Promos Strategy: Lead the strategy for Partner Ads and Promotions, including developing sales pipelines and conversion funnels. This involves improving processes and tooling to maximize efficiency and effectiveness.</p><p>Data & Reporting: Consolidate, optimize, and maintain all tools and reports required to track key KPIs and manage partner investments in Partner Ads. Provide regular performance reports with actionable insights to leadership to inform and refine ongoing strategies.</p><p>Commercial Project Support: Support the Commercial team on various projects that require leveraging data and automation, such as Business Planning, partner P&L analysis, Account Manager (AM) portfolio management, and target setting.</p><p>Product Enablement: Create clear playbooks that articulate the value proposition of our newest Ads products, differentiating our offerings to ensure maximum relevance and high conversion across various advertiser segments.</p><p>Team & Growth: Actively collaborate with colleagues and contribute to a supportive environment that encourages growth, development, and impactful work.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><h2>WHAT YOU WILL BRING TO THE RIDE</h2><p>You Have</p><ul><li>Keen interest in tech, platform businesses and last mile logistics</li><li>Min 3 years of experience in top-tier management consulting, investment banking, corporate strategy and/ or a fast paced analytical role in a high growth environment</li><li>Demonstrated experience in leading the structuring and solving of complex problems (Defining the scope of a problem, breaking it down into logical components, executing high quality quantitative and qualitative analysis and developing key insights)</li><li>A track record of delivering practical recommendations and translating them into action and results</li><li>Effective prioritization as well as skills to lead multiple project workstreams concurrently and independently</li><li>Ability to work with a wide range of stakeholders (including senior leadership) across any department in Glovo, defining value, scope & deliverables, effectively integrating their inputs, adequately managing their expectations, and building trust.</li><li>Strong communication skills and are able to articulate complex concepts in a simple and structured way (both written and orally)</li><li>Good eye for opportunities to make things better and take ownership over them</li><li>Intermediate SQL skills, plus G-suite proficiency (sheets, slides) preferred</li><li>Fluent in English and French; Arabic is a plus</li></ul><p>You Are</p><ul><li>Highly strategic and a structured thinker: you know how to structure, break down and analyse problems to solve them at their root</li><li>Comfortable navigating ambiguity and driven by results: you are joining a highly dynamic, fast paced and rapidly evolving industry, you need to be comfortable taking difficult and ambiguous problems and turning them into real, implementable solutions at pace</li><li>An owner with an entrepreneurial mindset: you own your work, your results and everything in between and you know how to roll your sleeves up and creatively problem solve your way out of issues</li></ul><p>Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Who we are Glovo is part of the Delivery Hero Group, the world s pioneering local delivery platform, our mission is to deliver an amazing experience fast, easy, and to your door. We operate in around 70 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.</p><p><b>Job Description</b></p><p>YOUR MISSION As our Business Analyst for Glovo Morocco, you will be key to achieving our Revenue Business Plan and significantly impacting the country's performance. Your focus will be on unlocking growth by using data to generate commercial insights. You will shape the overall Commercial strategy in close collaboration with the Head of Commercial, as well as with various stakeholders at Headquarters and within the local team, to drive performance and maximize positive outcomes for our partners.</p><p><b>THE JOURNEY</b></p><p><b>Key Responsibilities:</b></p><p>Driving Commercial Strategy & Data Optimization: As a Senior Analyst - Commercial Projects based in our Casablanca HQ, you will be a key member of the Morocco commercial team, focusing on optimizing partner value and enhancing operational efficiency through data-driven initiatives. Core Focus Areas:</p><p>Partner Ads & Promos Strategy: Lead the strategy for Partner Ads and Promotions, including developing sales pipelines and conversion funnels. This involves improving processes and tooling to maximize efficiency and effectiveness.</p><p>Data & Reporting: Consolidate, optimize, and maintain all tools and reports required to track key KPIs and manage partner investments in Partner Ads. Provide regular performance reports with actionable insights to leadership to inform and refine ongoing strategies.</p><p>Commercial Project Support: Support the Commercial team on various projects that require leveraging data and automation, such as Business Planning, partner P&L analysis, Account Manager (AM) portfolio management, and target setting.</p><p>Product Enablement: Create clear playbooks that articulate the value proposition of our newest Ads products, differentiating our offerings to ensure maximum relevance and high conversion across various advertiser segments.</p><p>Team & Growth: Actively collaborate with colleagues and contribute to a supportive environment that encourages growth, development, and impactful work.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">WHAT YOU WILL BRING TO THE RIDE You Have Keen interest in tech, platform businesses and last mile logistics Min 3 years of experience in top-tier management consulting, investment banking, corporate strategy and/ or a fast paced analytical role in a high growth environment Demonstrated experience in leading the structuring and solving of complex problems (Defining the scope of a problem, breaking it down into logical components, executing high quality quantitative and qualitative analysis and developing key insights) A track record of delivering practical recommendations and translating them into action and results Effective prioritization as well as skills to lead multiple project workstreams concurrently and independently Ability to work with a wide range of stakeholders (including senior leadership) across any department in Glovo, defining value, scope & deliverables, effectively integrating their inputs, adequately managing their expectations, and building trust. Strong communication skills and are able to articulate complex concepts in a simple and structured way (both written and orally) Good eye for opportunities to make things better and take ownership over them Intermediate SQL skills, plus G-suite proficiency (sheets, slides) preferred Fluent in English and French; Arabic is a plus You Are Highly strategic and a structured thinker: you know how to structure, break down and analyse problems to solve them at their root Comfortable navigating ambiguity and driven by results: you are joining a highly dynamic, fast paced and rapidly evolving industry, you need to be comfortable taking difficult and ambiguous problems and turning them into real, implementable solutions at pace An owner with an entrepreneurial mindset: you own your work, your results and everything in between and you know how to roll your sleeves up and creatively problem solve your way out of issues Individuals representing diverse profiles, and abilities, encompassing various genders, ethnicities, and backgrounds, are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you don't meet our musts don't let it stop you, we are all about finding the best talent out there! Skills can be learned, and embracing diversity is invaluable.</p></section>
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<span>Who are we?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Deliver outstanding technical support via chats and emails; Manage customer support tickets and maintain a 24-hour response SLA; Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; Prepare and lead recurring support retrospectives, identifying customer trends and helping Engineering prioritize improvements; Review AI chatbot conversations and optimize Inkeep rules, workflows and responses to improve support quality; Maintain and improve customer-facing documentation and self-service resources in GitBook; Improve support systems and processes, including Zendesk workflows, automations and Linear ticket management; Keep up with evolving tools and technology; Handle sensitive customer data with care and security; Apply the latest and greatest customer happiness practices; Maintain deep understanding of client solutions and meet KPI.<br> What you need to succeed in this role: Excellent English communication skills (at least C1 for both spoken and written); Experience with Zendesk, including workflow optimization, automations and support operations; Troubleshooting skills, including the ability to distinguish between product bugs, user environment issues and third-party platform limitations; Experience with Linear or similar modern ticketing and prioritization platforms; Ability to translate technical concepts into clear, user-friendly language and communicate with both engineers and non-technical users; Understanding of software releases, migrations and their potential impact on customers and product performance; Organizational skills, including the ability to identify trends, run support retrospectives and turn insights into actionable feedback; An AI-first approach, using AI tools to reduce repetitive work and improve chatbot/FAQ automation; Ability to read and interpret logs (JSON) and troubleshoot issues using tools such as Grafana, browser developer tools and changelogs; Experience managing incidents, identifying patterns during ticket surges and communicating proactively with customers and internal teams; Understanding of cross-platform web applications, native applications and common data migration risks such as data loss, malformed records and parsing errors; Ability to learn and follow precise procedures; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Will be a great plus: Experience with CRM systems; Familiarity with reselling/marketplace platforms.<br> Benefits: Fixed schedule : Monday–Tuesday, Friday from 9 AM–5 PM, and Wednesday–Thursday 12 PM–8 PM, EDT; Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br> Internal job code: 2ZI</span> </div>
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<span></span><p><strong>Join Yazaki. Connect to the future. </strong></p><br> <p><strong>Country</strong>: Türkiye (TR) <br><strong>City</strong>: Bursa<br><strong>Worksite / Location</strong>: Logistics Hub Istanbul </p><br> <p><strong>Job Function</strong>: EDS_Logistics <br><strong>Job Discipline</strong>: <br><strong>Job Family</strong>: Aftersales</p><br> <p>Founded in 1929, Yazaki is a Japanese full systems supplier of wire harness, electrical, data products and solutions enabling vehicle electrification, connectivity, and autonomy integration. More than 235,000 committed and highly motivated employees in 45 countries make us one of the most successful international automotive suppliers. Join a family-owned company committed to being environmentally friendly in every aspect of its business, contributing to society, and inspiring trust. To strengthen our team, we are looking for a Aftersales Logistics Sr. Specialist in our plant in [[location]]. </p><br>
<p><span><strong><span>Your Profile:</span></strong></span></p><br>
<p><span>• Level of studies: Bachelor's degree in Logistics, Supply chain, technical fields or equivalent.</span></p><br>
<p><span>• Experience: 3 years of experience in similar area. </span></p><br>
<p><span>• Languages: Fluent in English.</span></p><br> <p><span><strong><span>Main responsibilities:</span> </strong></span></p><br>
Task
Detailed description of main activities <br>
Supply Chain Management
Provides logistic and property support services and analyses.<br> Receipt and analyze customer orders.<br> Create and maintain Master data in SAP for all product references.<br>Monitor customer orders for aftersales parts delivery.<br>Ensure that the customer orders are correctly integrated into the system and monitor their deliveries.<br>Ensure all completed orders are dispatched on time.<br>Prepare and send invoices to customer<br>Ensure stock management in SAP and warehouses<br>Establish core responsibilities matching FCSD activities granting of delivery performances, reliability and customer satisfaction at FCSD<br>Provides KPI Monitoring datas.<br>Escalate IT for blockage topics SAP or infrastructure related<br>Support of production transfer and old parts transfer for aftersales<br>Process improvement definition and implementation.<br>Escalate in case of issues directly to supplier/customer or requires support do direct manager. <br>Impact analyses of RM shortages influencing final customers.
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Master data Maintainance
General SAP master data set up and maintenance for allocated parts.<br>Check of SAP settings for cross-plant when setting and upload new material.<br>Regular / monthly checking of SAP settings.<br>Upload matrix for creating new materials<br>Coordination of balance in and balance out for new model programs and/ or suffix changes.
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3PL activities
Support for internal and external audits ( LEAN, Quality, MMOG/LE)<br>Coordination of the external logistics service partner.<br>Fiscal year inventory responsible for internal process and support.<br>Coordinate and monitor In- and Outbounds. <br>Monitor packaging activities and report deviation.<br>Customs related activities
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Material planing and stock monitoring
Material planning of finish products for the OEMs and other customers<br>Monitoring and balancing of stock on hand vs. target with daily coverage list.<br>Monitoring of stock values.Clarifications of stock or booking deviations.<br>Minimizing of obsolete materials.Responsible for Obsolete topics with suppliers, OEM, PM, Sales, <br>Provides KPI Monitoring datas.<br>Escalate IT for blockagetopics SAP or infrastructure related.
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VOR/Aftersales Parts Tracking
VOR backlog follow up in order to support ( missing order, headcount,.material and equipment issue )<br> Lead/join weekly follow up meetings with plants and cross functional team<br>Lead/join customer meetings<br>Escalate in case of any issues/blockage items to direct manager or upper management level<br>If needed please communicate with engineering for alternative material or wiring harnesses or check with csc logistics and manufacturing plants to use serial production parts<br>If needed ask support from yazaki supply management for any material issue
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General Support
General administrative activities (maintaining/updating and managing of tracking lists, status reports and overviews)
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Additional Task
Respect and apply EH&S legislation and customer internal rules regarding EH&S<br>Follow, respect and apply Internal regulations of Yazaki, customer guidelines
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<p>At Yazaki, we are committed to providing equal employment opportunities for everyone which extends to all aspects of the employment relationship. </p><br> <p>We are looking forward to receiving your application and to get to know you. Please apply by clicking the 'Apply Now' button. We wish you all the success in your application! </p><br> <p>Ps. Didn't find what you are looking for?<br> Take a look at our careers page! Be careful though, you might find your next dream job.</p><br>
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<h2 class="h5">Job description</h2>
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<span>TEHORA est présentement à la recherche d’ un(e) Spécialiste plateforme de données afin de contribuer à la conception, à la mise en place et à l’exploitation des infrastructures de données dans le cadre de projets de jumeaux numériques.<br> La personne retenue jouera un rôle clé dans la gestion des données (collecte, stockage, traitement, qualité), en assurant la performance, la fiabilité et la gouvernance des plateformes de données.<br> Elle travaillera en étroite collaboration avec les équipes IoT, développement, architecture et analytique.<br> Sans être exhaustifs, voici les services et livrables que devra fournir la personne retenue : Concevoir et mettre en place des plateformes de données (data lake, data warehouse) Gérer des bases de données spatio-temporelles et séries temporelles Développer et optimiser les pipelines de données (ETL/ELT) Assurer l’ingestion, la transformation et la mise à disposition des données Garantir la performance, la disponibilité et la scalabilité des systèmes de données Mettre en place des mécanismes d’historisation et d’archivage Assurer la gouvernance des données (qualité, traçabilité, sécurité) Collaborer avec les équipes analytiques pour faciliter l’exploitation des données Mettre en place des stratégies de sauvegarde et de reprise après sinistre Documenter les architectures et processus de gestion des données Du télétravail et de la flexibilité pour s’adapter à vos obligations familiales Une culture entrepreneuriale favorisant la créativité et l’innovation Horaires flexibles (selon le type de contrat de travail) Congés en cas de maladie et à l’occasion d’événements familiaux Outils informatiques adaptés Espace de travail épanouissant et motivant Initiatives sociales et environnementales Programme d’apprentissage en milieu de travail Cheminement de carrière SALAIRE Le salaire sera calculé sur la base du taux horaire moyen correspondant à votre profil.<br> LIEU DE TRAVAIL Le lieu de travail sera hybride.<br> POURQUOI SE JOINDRE À TEHORA ?<br> TEHORA est une firme québécoise multidisciplinaire reconnue pour l’excellence de ses services professionnels, de nature technique et de gestion de projets à l’échelle nationale et internationale.<br> Notre mission est d’accompagner nos clients dans la concrétisation de leurs projets par l’excellence de notre savoir-faire et de notre créativité.<br> Depuis sa création en 2017, notre équipe de professionnels connaît une croissance exponentielle en répondant aux besoins importants en gestion de projets multidisciplinaires, dans le domaine des transports, du génie civil, du TI et plus.<br> Nos collaborateurs travaillent sur des mandats aussi bien à l’interne que chez des clients d’envergure.<br> TEHORA se distingue par sa culture d’entreprise, axée sur le bonheur de ses employés et la diversité.<br> Chez TEHORA, chaque collaborateur est un membre important de l’équipe qui contribue à notre succès collectif.<br> Nos membres ont la flexibilité requise pour avoir un équilibre entre le travail et leur vie privée, tout en menant une carrière enrichissante.<br> Nous offrons un environnement de travail motivant.<br> La diversité des projets, la grande autonomie et l’interaction directe avec les clients sont appréciées.<br> Une telle proximité est possible en raison de notre structure organisationnelle horizontale, qui se traduit par des relations de confiance et une communication efficace entre notre équipe et les clients.<br> Détenir un diplôme universitaire en informatique, data science, ingénierie ou domaine pertinent Posséder un minimum de 5 à 10 ans d’expérience en gestion de données ou ingénierie des données Avoir une solide expérience avec des bases de données (SQL et NoSQL) Maîtriser les concepts de modélisation de données Avoir de l’expérience avec des outils de traitement de données (Spark, Python, etc.<br>) Connaître les environnements cloud (AWS, Azure ou GCP) Démontrer une forte capacité d’analyse et de résolution de problèmes Faire preuve d’autonomie, de rigueur et d’esprit collaboratif Maîtriser le français (anglais un atout) Connaissances requises (atouts) Expérience avec des bases de données temporelles (InfluxDB, TimescaleDB, etc.<br>) Connaissance des outils de streaming de données (Kafka, Event Hub, etc.<br>) Expérience avec des données géospatiales (PostGIS, GIS) Connaissance des architectures de jumeaux numériques Expérience en gouvernance des données et qualité des données Expérience avec des outils BI ou analytique</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><strong>Overall objective</strong></p>
<p>The overall objective of this technical assistance is to strengthen the capacities of the High Commission for Planning to conduct in-depth and specific studies aimed at understanding and analyzing the dimensions of equality in Morocco. This includes assessing gender inequalities from various angles such as territorial, demographic, economic, and social perspectives, in order to contribute to better-informed and more effective public policies in favor of gender equality.</p>
<p><strong>Specific objective(s)</strong></p>
<ul>
<li><strong>SO1:</strong> Analyze and map gender inequalities in Morocco using 2014 and 2024 census data</li>
<li><strong>SO2:</strong> Analyze structural transformation through a gender-sensitive approach</li>
<li><strong>SO3:</strong> Assess impact of demographic change and gender inequality on pension systems</li>
<li><strong>SO4:</strong> Analyze women's contribution to agricultural growth using CGE modeling</li>
<li><strong>SO5:</strong> Profile women entrepreneurs in the informal economy</li>
<li><strong>SO6:</strong> Analyze NEET youth (especially women)</li>
<li><strong>SO7:</strong> Improve the automated gender data system</li>
<li><strong>SO8:</strong> Strengthen dissemination and use of gender study results</li>
</ul>
<p><strong>Expertise</strong></p>
<p>The technical assistance team will be composed of a team of category I and II experts. These various experts will collectively be responsible for responding to the objectives and results to be achieved in these terms of reference.</p>
<p>The contractor is responsible for the recruitment and mobilization of experts.</p>
<p>The minimum requirements covered by the entire expert team are detailed below:</p>
<p>All team members must have the following skills and experience and respect</p>
<p>the following conditions:</p>
<ul>
<li>Minimum level of education: university studies completed of at least 3 years, attested by a diploma. In his absence, an equivalence of professional experience of 5 years is required.</li>
<li>Experience in facilitating and moderating workshops and trainings,</li>
<li>Good communication and representation skills in both technical and non-technical audiences,</li>
<li>Excellent analytical, synthesis and strategic reporting skills.</li>
<li>Mastery of the conceptual framework of the Sustainable Development Goals (SDGs), in particular SDG 5 (gender equality) and SDG 8 (decent work and economic growth).</li>
<li>Very good command of the French language (spoken and written) CEFR - Level C1</li>
<li>Knowledge of the Arabic language and/or Darija (CEFR - Level B2 or higher) will be considered an advantage.</li>
<li>Experience in institutional or collaborative contexts with public administrations or applied research organizations (strong asset).</li>
</ul>
<p><strong><em>Expert or team of experts 1 in connection with deliverable 1: CAT II: Expert in Gender Inequalities and Territorial Analysis Cartography and Public Policies</em></strong></p>
<p>The minimum requirements covered by the entire expert team or expert for the completion of SO1 are detailed below:</p>
<p><em>Required Qualifications and Competencies:</em></p>
<ul>
<li>Higher education degree in statistics, demography, development economics, economic geography or related disciplines, proficiency in statistical processing and analysis tools</li>
<li>Excellent understanding of gender inequality issues and how they relate</li>
<li>with territorial dynamics.</li>
<li>Strong methodological design skills (development of analytical frameworks,</li>
<li>definition of indicators, structuring of comparative analyses).</li>
</ul>
<p><em>Specific professional experience:</em></p>
<ul>
<li>Proven expertise (minimum 6 years) in the analysis of socio-economic inequalities, including gender inequalities.</li>
<li>Proven experience in the development of methodological frameworks and the construction of gender-specific indicators adapted to fine territorial analyses (municipalities, circles, provinces).</li>
<li>Proven experience (minimum 5 years) in the exploitation, processing and analysis of data from large-scale censuses and/or surveys, including harmonization and temporal comparison exercises (e.g. RGPH 2PHONE_NUMBER).</li>
<li>Expertise in spatial analysis and mapping of territorial inequalities (production of thematic maps, territorial typologies, identification of priority areas).</li>
<li>Experience in formulating operational recommendations in support of public policies and territorial planning.</li>
<li>Experience in institutional contexts or with public administrations (strong asset).</li>
<li>Experience in developing dashboards and visualization tools is desired</li>
<li>(ideally interactive).</li>
</ul>
<p><em>Language and technical skills:</em></p>
<ul>
<li>Advanced proficiency in statistical processing and analysis tools (R, STATA or equivalent).</li>
<li>Proficiency in spatial analysis tools and geographic information systems (GIS)</li>
<li>(ArcGIS, QGIS, or equivalent).</li>
<li>Good command of data visualization and dashboard development tools (Power BI, Tableau or equivalent) is desired.</li>
<li>Ability to manage, document and harmonize complex and large databases.</li>
</ul>
<p><strong><em>Expert 2 in connection with deliverable 2: CAT II: MEGC Economist Sectoral Dynamics and Gender Integration</em></strong></p>
<p><em>Required Qualifications and Competencies :</em></p>
<ul>
<li>Higher education diploma in economics, econometrics, statistics, economics of economics</li>
<li>development or related disciplines.</li>
<li>Excellent understanding of the challenges of structural transformation, growth</li>
<li>and sector analysis.</li>
<li>Good knowledge of gender inequality issues and their integration into the</li>
<li>economic analyses.</li>
</ul>
<p><em>Specific professional experience :</em></p>
<ul>
<li>Proven expertise (minimum 6 years) in structural analysis and sectoral dynamics</li>
<li>with the integration of the gender dimension.</li>
<li>Proven experience (minimum 6 years) in the exploitation and analysis of macroeconomic and microeconomic data.</li><li><br></li></ul><ul>
</ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Minimum level of education: university studies completed of at least 3 years, attested by a diploma. In his absence, an equivalence of professional experience of 5 years is required.</p>
<p>Experience in facilitating and moderating workshops and trainings,</p>
<p>Good communication and representation skills in both technical and non-technical audiences,</p>
<p>Excellent analytical, synthesis and strategic reporting skills.</p>
<p>Mastery of the conceptual framework of the Sustainable Development Goals (SDGs), in particular SDG 5 (gender equality) and SDG 8 (decent work and economic growth).</p>
<p>Very good command of the French language (spoken and written) CEFR - Level C1</p>
<p>Knowledge of the Arabic language and/or Darija (CEFR - Level B2 or higher) will be considered an advantage.</p>
<p>Experience in institutional or collaborative contexts with public administrations or applied research organizations (strong asset).</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><strong>Technical Support Manager – Oracle Hospitality OPERA and Simphony F&B Applications</strong></p><br><p><br><strong>Location: Agadir (onsite & shift applies)</strong></p><br><p><br><strong>Join Oracle in Agadir Bay</strong></p><br><p><br>Oracle Hospitality is creating a new Customer Support Hub in Agadir Bay, Morocco – and we are looking for talented professionals to be part of this exciting journey. This is your opportunity to:<br> </p><br><ul><li>Shape the future of a world-class support center from the very beginning, delivering 24x7 expertise across the Oracle Hospitality product suite.</li><li>Work with global teams supporting leading hotels and F&B businesses across EMEA.</li><li>Develop deep expertise in Oracle Hospitality solutions, including OPERA and MICROS, with continuous training and certification opportunities.</li><li>Grow your career within Oracle – one of the world’s most respected technology companies.</li><li>Enjoy life in Agadir Bay, a vibrant coastal location with strong hospitality roots and a dynamic lifestyle.<br> </li></ul><p><strong>Job Description</strong></p><br><p><br>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&A etc.) and associated interfaces.</p><br><p><br><strong>Duties & Responsibilities</strong><br> </p><br><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.<br> </li></ul><p><strong>Knowledge, Skills & Abilities – Essential</strong><br> </p><br><ul><li>5–7 years’ technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.<br> </li></ul><p><strong>Other Requirements</strong><br> </p><br><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.<br> </li></ul><p><strong>Abilities</strong><br> </p><br><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Note:** Leadership role in 24x7 environment. Weekend and shift flexibility required.</li></ul><br><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.</p><br><p>True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.</p><br><p>We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing <u>accommodation-request_mb@oracle.com</u> or by calling 1-888-404-2494 in the United States.</p><br><p>Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><br><br>Responsibilities:<br>Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.<br>Qualifications:<br><p>Career Level - M2</p><br> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>About Us We re building the world s leading cross-border fintech for emerging markets - empowering families, fueling local economies, and changing how millions access financial services. Since our launch in 2019, we have transformed how money moves across borders with our operations spanning 6 out of 7 continents and covering both the busiest and most underserved (remittance) corridors. We tapped into a shift - from banks to phones - bringing digital finance to places where traditional systems never reached. The next stage of growth will fuel a network of services and products especially designed to make money more accessible to diaspora communities including local cards, and additional savings and payments features. We re growing fast, backed by world-class investors, and scaling a product that blends real world impact with cutting edge fintech innovation .</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>Role The Quality Assurance (QA) Analyst is responsible for evaluating AI & human interactions across email, call, and chat channels to ensure consistent quality, compliance, and customer experience standards. This role plays a critical part in managing quality assurance processes and relationships with our Business Process Outsourcing (BPO) partners, driving continuous improvement through coaching, calibration, and performance insights. The QA Analyst will work closely with internal team leaders and BPO site management to align expectations, identify gaps, and support agent development through structured feedback, coaching sessions, and cross-site calibrations.</p><p>Goal ownership</p><ul><li>Ensure all sites reach our QA target of 4.5, globally and per channel</li><li>Ensure 90% of agents pass QA (>4.5)</li><li>Assume a role of Point of Contact for a dedicated site</li><li>Ensure all sites achieve the required targets of assessments per agent and per channel, on a weekly basis</li><li>Assume the POC role by ensuring the data presented during Weekly business Reviews is accurate and reflect your own analysis and ensure the right push are sent to the sites</li><li>Follow-up on actions to ensure sites deliver progress and all agents pass QA target</li></ul><p>Quality Monitoring & Evaluation</p><ul><li>Review and assess customer support interactions across email, voice, and chat channels against defined QA standards and KPIs</li><li>Provide objective, detailed, and actionable feedback to agents and team leaders</li><li>Identify recurring issues, trends, and root causes affecting customer experience and operational performance</li></ul><p>BPO Relationship & QA Management</p><ul><li>Act as a primary point of contact for QA-related matters with BPO partners</li><li>Ensure consistent application of quality standards across internal teams and BPO sites</li><li>Support alignment between BPO sites and internal expectations, processes, and performance goals</li><li>Act as the main leading force to ensure QA performance meets targets during WBRs</li></ul><p>Coaching & Agent Development</p><ul><li>Coordinate and, where appropriate, deliver agent coaching sessions based on QA findings</li><li>Ensure sites provide adjusted coaching and liaise with our Trainer</li><li>Identify patterns in mishandlings/product knowledge gaps and ensure quiz/refreshers are prepared to improve global performance</li><li>Partner with team leaders to support targeted development plans for underperforming agents</li><li>Monitor post-coaching performance to assess effectiveness and improvement</li></ul><p>Calibration & Alignment</p><ul><li>Organise and facilitate regular QA calibration sessions between BPO sites and internal team leaders</li><li>Ensure scoring consistency and shared understanding of quality expectations across locations</li><li>Document calibration outcomes and follow up on agreed actions</li></ul><p>Reporting & Continuous Improvement</p><ul><li>Prepare regular QA reports and insights for stakeholders, including trends, risks, and recommendations</li><li>Contribute to the evolution of QA frameworks, scorecards, and guidelines</li><li>Support initiatives aimed at improving customer experience, agent performance, and operational efficiency</li></ul><p>Required Skills & Experience</p><ul><li>Strong organisational skills and attention to detail</li><li>Critical analysis</li><li>Strong understanding of customer support KPIs and quality frameworks</li><li>Demonstrates strong QA results</li><li>Strong sense of ownership with excellent communication and stakeholder management skills</li><li>Ability to deliver constructive feedback in a professional and supportive manner</li><li>Additional languages are welcome and a +</li></ul><p>Key Competencies</p><ul><li>Strong judgment and consistency in quality assessments</li><li>Collaborative approach to working across teams and external partners</li><li>Proactive problem-solver with a continuous improvement focus</li></ul><p>Taptap Values</p><ul><li>Impact first</li><li>Team next</li><li>Accept reality</li><li>Propose solutions</li><li>Win with grit</li><li>Be proactively candid, with yourself and others</li><li>Love the particular</li><li>Own it</li><li>Create positive energy</li><li>Maybe, even have fun</li></ul><p>Taptap Send is an equal opportunity employer dedicated to building an inclusive and diverse workforce. All employment decisions are decided on the basis of qualifications, experience and business need. We strongly encourage applications who are members of underrepresented communities to apply. If you require reasonable adjustments to be made during the recruitment process, please do not hesitate to let us know. Any information you provide us in this respect will only be used to accommodate your requirements. Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.</p><p></p></section>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<h2 class="h5">Job description</h2>
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<span>Mindrift is looking for skilled Mobile App Developers (React Native, Flutter, Swift, or Kotlin) to join the Tendem project (https://tendem.<br>ai/) and build native and cross-platform mobile applications within our hybrid AI + human environment.<br> In this role, as an AI Pilot – that's how we refer to this position at Mindrift – you'll collaborate with Tendem Agents that handle repetitive tasks, while you provide mobile engineering expertise, platform-specific judgment, and quality control to ensure apps are stable, performant, and ready for real users on real devices.<br> This part-time remote opportunity is ideal for professionals with hands-on experience shipping iOS and/or Android apps, working with platform APIs, and handling the full mobile development lifecycle.<br> What We Do The Mindrift platform connects specialists with AI projects from major tech innovators.<br> Our mission is to unlock the potential of Generative AI by tapping into real-world expertise from across the globe.<br> About the Role This is a freelance role for a Tendem project.<br> As a Mobile App Developer, you'll design, build, and refine mobile applications across categories such as utilities, fitness/wellness, games, productivity, delivery, and content apps — for iOS, Android, or both, using native or cross-platform frameworks.<br> Key Responsibilities Build mobile applications using React Native, Flutter, Swift (iOS), or Kotlin (Android).<br> Implement responsive mobile UIs that follow platform conventions (iOS HIG, Material Design).<br> Integrate native device features (camera, push notifications, location, storage, biometrics).<br> Connect apps to backend APIs, handle offline state, caching, and synchronization.<br> Implement monetization features where required (in-app purchases, ads, subscriptions).<br> Evaluate AI-generated mobile code and refactor it for correctness, performance, battery use, and maintainability.<br> Debug platform-specific issues and prepare builds for distribution (TestFlight, Play Console).<br> Requirements and benefits At least 3 years of relevant experience in mobile app development (required).<br> Bachelor's or Master's Degree in Computer Science, Engineering, Information Technology, or related technical fields is a plus.<br> Candidates should have a strong foundation in mobile application development, platform-specific UI/UX patterns, and building stable, high-quality mobile experiences for iOS and Android.<br> We are looking for specialists who can confidently work with native or cross-platform frameworks, integrate device APIs and backend services, and refine AI-assisted output into production-ready mobile applications.<br> Strong attention to detail, performance awareness, and the ability to work independently are essential.<br> Hands-on experience with at least one of: React Native, Flutter, Swift/SwiftUI (iOS), or Kotlin/Jetpack Compose (Android).<br> Solid understanding of mobile UI patterns, navigation, state management, and platform guidelines.<br> Experience integrating REST APIs, handling async data, and managing local storage.<br> Familiarity with native device APIs (notifications, camera, location, storage, biometrics).<br> Experience with mobile build tools, code signing, and submission to App Store / Google Play.<br> Experience implementing in-app purchases, ads, or subscriptions is a plus.<br> Familiarity with backend services such as Firebase, Supabase, or similar is a plus.<br> Strong attention to detail and commitment to performance, stability, and platform polish.<br> Self-directed work ethic with the ability to ship complete mobile features independently.<br> Portfolio of shipped mobile apps (required, with App Store / Google Play links preferred).<br> English proficiency: Upper-intermediate (B2) or above (required) Project time expectations For this project, tasks are estimated to require around 10–20 hours per week during active phases, based on project requirements.<br> This is an estimate, not a guaranteed workload, and applies only while the project is active.<br> Compensation On this project, contributors can earn up to $35 per hour equivalent , depending on their level and pace of contribution.<br> Compensation varies across projects depending on scope, complexity, and required expertise.<br> Please note that other projects on the platform may offer different earning levels based on their requirements.<br> Why this freelance opportunity might be a great fit for you?<br> Work fully remote on your own schedule with just a laptop and stable internet connection.<br> Gain hands-on experience in a unique hybrid environment where human expertise and AI agents collaborate seamlessly — a distinctive skill set in a rapidly growing field.<br> Participate in performance-based bonus programs that reward high-quality work and consistent delivery.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p><font dir="auto" ><font dir="auto" >The Risk Analyst's mission is to identify, analyze and evaluate risks that may impact the hotel's activities, in order to propose prevention and control measures to secure operations and guarantee the overall performance of the establishment.</font></font></p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><font dir="auto" ><font dir="auto" >Bachelor's degree (3 years of higher education) or Master's degree (5 years of higher education) in risk management, auditing, management or finance</font></font></p><ul><li><font dir="auto" ><font dir="auto" >Experience in risk analysis, management control or auditing (minimum 1 year)</font></font></li><li><font dir="auto" ><font dir="auto" >Proficiency in data analysis tools (Excel, dashboards)</font></font></li><li><font dir="auto" ><font dir="auto" >Knowledge of hotel procedures</font></font></li></ul><p></p></section>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <ul><li>Coordinate demand planning with brands, ensure timely program delivery.</li><li>Prepare wagon flows in cooperation with the zones; ensure optimal stock and sales composition.</li><li>Analyze forecasts for each model, mix, and options, in cooperation with the brand management.</li><li>Monitor input order zones and sales forecasts within predefined reference times.</li><li>Ensure that the routing flow is reflected in the system.</li><li>Track order modifications if necessary.</li><li>Monitor production, clearly define priorities, and deal with constraints related to options.</li><li>Compile weekly sales outlooks for each brand and flash reports.</li></ul> <br> Required profile : <ul><li>Master's degree (Bac +5) in Industrial Engineering or Logistics</li><li>1 year or more of experience</li><li>Experience in Supplier management</li><li>Knowledge of the automotive world and Factory and Commercial Supply Chain</li><li>Autonomy in using Excel</li><li>Meeting facilitation skills</li><li>Writing skills</li><li>Good interpersonal skills, initiative-taking</li><li>Proficiency in English (independent user)</li></ul> <br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><font dir="auto" ><font dir="auto" >Job Description </font></font><div> <p><font dir="auto" ><font dir="auto" >As a developer with 5 </font></font><strong><font dir="auto" ><font dir="auto" >years of experience</font></font></strong><font dir="auto" ><font dir="auto" > , your responsibilities will include:</font></font></p> <p> </p> <ul> <li><font dir="auto" ><font dir="auto" >Participate in the development of new functionalities</font></font></li> <li><font dir="auto" ><font dir="auto" >Prepare cost estimates and implement change requests</font></font></li> <li><font dir="auto" ><font dir="auto" >write code with an emphasis on quality, reusability and maintainability</font></font></li> <li><font dir="auto" ><font dir="auto" >write automated unit tests</font></font></li> <li><font dir="auto" ><font dir="auto" >Communicating on the progress status</font></font></li> <li><font dir="auto" ><font dir="auto" >Delivering quality code (adherence to best practices)</font></font></li> <li><font dir="auto" ><font dir="auto" >Significant experience on BUILD projects</font></font></li> <li><font dir="auto" ><font dir="auto" >Contribute to knowledge sharing by participating in internal and external workshops (Digital Lab)</font></font></li></ul></div></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">Qualifications </p><div> <p> <strong><font dir="auto" ><font dir="auto" >You master the technical aspects below:</font></font></strong> </p> <ul> <li>Java 8+ ( 8, 11, 17, 21 )</li> <li>Spring : Spring Boot , Spring Data Spring MVC, Spring Security ..</li> <li><font dir="auto" ><font dir="auto" >Adherence to good coding practices: Design Patterns, Clean Code, etc.</font></font></li> <li>Architecture : microservices</li> <li><font dir="auto" ><font dir="auto" >Experience with front-end technologies is a plus: Angular, React</font></font></li> <li><font dir="auto" ><font dir="auto" >Manipulating REST APIs</font></font></li> <li><font dir="auto" ><font dir="auto" >Experience working with databases: MySql, Oracle, SQL Server, PostgreSQL, MongoDB, ..</font></font></li> <li><font dir="auto" ><font dir="auto" >Test logic: JUnit, Mockito</font></font></li> <li><font dir="auto" ><font dir="auto" >Good DevOps culture: Git, Jenkins, CI/CD, Docker</font></font></li> <li><font dir="auto" ><font dir="auto" >Working in an Agile environment: Scrum, SAFe</font></font></li></ul></div><p></p></section>
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Sous la supervision du Product Manager, l’intervention du consultant portera sur :• La conception et du pilotage de solutions IA dédiées à l’optimisation des processus back-office.• Il/elle traduit les besoins opérationnels en produits IA fiables, automatisés et à forte valeur ajoutée.• Garant(e) de la priorisation, de l’intégration aux systèmes existants et de la performance des use cases déployés.• Interface entre métiers back-office, équipes data/IT et gouvernance pour assurer des solutions sécurisées, conformes et pérennes. / • Identifier et cadrer les use cases IA appliqués aux processus back-office (opérations, finance, conformité, support, etc.)• Recueillir et formaliser les besoins fonctionnels des équipes back-office en exigences IA exploitables• Prioriser et piloter la roadmap des solutions IA back-office en lien avec les enjeux d’efficacité et d’automatisation• Travailler étroitement avec les équipes data, IT et sécurité pour la conception et l’intégration des solutions• Superviser le déploiement des use cases IA et leur intégration dans les outils et processus existants• Suivre la performance opérationnelle des solutions IA (productivité, qualité, réduction des coûts/risques)• Garantir la conformité réglementaire, la sécurité des données et le respect de la gouvernance IA• Assurer l’amélioration continue des solutions déployées sur la base des retours utilisateurs et des indicateurs de performance / Gestion de portefeuille projets/Power BI/Excell avancé/Secteur bancaire/Back Office/Analyse/Synthèse/Communication/Rigueur/Autonomie
<p>Voici un poste à distance.</p><br> </div>
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<p><span><strong>AXA ASSURANCE MAROC</strong> recrute pour le compte de sa <strong>Direction Développement, Réseaux & Marché Particuliers </strong>un/une <strong>Chargé de Marketing Digital</strong>:</span></p><br><p><span><strong><u>Mission du poste : </u></strong></span></p><br><p><span>Le Chargé de Marketing Digital à pour mission de développer la visibilité digitale, générer du trafic qualifié et optimiser la conversion en leads et ventes sur les écosystèmes AXA (site, MyAXA, réseaux sociaux), tout en contribuant à l’amélioration continue des parcours et des performances marketing.</span></p><br><p><span><strong><u>Interactions :</u></strong></span></p><br><p><span>Produit (MyAXA- AXA.MA), CRM, Data, IT, Paid Media, agences créa & media.</span></p><br><p><span><strong><u>Activités du poste :</u></strong></span></p><br><p><span>1. Contenu & Always-on :</span></p><br><p><br><span>• Définir et piloter le calendrier éditorial digital ;</span><br><span>• Produire et coordonner les contenus (social media, web, emailing, landing pages) ;</span><br><span>• Adapter les contenus aux temps forts business ;</span><br><span>• Garantir la cohérence des messages sur tous les canaux.</span></p><br><p><br><span>2. Acquisition & Performance :</span></p><br><p><br><span>• Piloter les campagnes Paid Media (Meta, Google, LinkedIn…) ;</span><br><span>• Optimiser les tunnels de conversion (landing pages, CTA, parcours) ;</span><br><span>• Mettre en place des A/B tests (messages, créa, parcours) ;</span><br><span>• Suivre les coûts (CPL, CPA) et optimiser en continu.</span></p><br><p><br><span>3. Engagement & Community Management :</span></p><br><p><br><span>• Animer les réseaux sociaux et développer l’engagement ; </span><br><span>• Gérer la e-réputation et modérer les interactions ;</span><br><span>• Suivre les messages entrants et coordonner les réponses ;</span><br><span>• Activer des partenariats/influence locale si nécessaire.</span></p><br><p><span>4. Marketing Automation & Conversion :</span></p><br><p><br><span>• Mettre en place des scénarios (email, SMS, push) ;</span><br><span>• Segmenter et scorer les leads ;</span><br><span>• Déployer des stratégies de lead nurturing ;</span><br><span>• Activer le cross-sell / up-sell via la data comportementale.</span></p><br><p><br><span>5. Coordination digitale & backlog marketing :</span><br><span>• Identifier les optimisations à forte valeur business (quick wins) ;</span><br><span>• Rédiger des briefs fonctionnels simples ;</span><br><span>• Contribuer à la priorisation des évolutions marketing avec Produit/IT ;</span><br><span>• Participer aux tests (recette) et valider les parcours ;</span><br><span>• Suivre les performances post-lancement.</span></p><br><p><br><span>6. Data & Pilotage :</span></p><br><p><br><span>• Suivre les KPIs (trafic, engagement, conversion, ventes) ;</span><br><span>• Analyser la performance des campagnes et du funnel ;</span><br><span>• Produire des reportings mensuels ;</span><br><span>• Formuler des recommandations d’optimisation.</span></p><br><p><br><span>7. Innovation & IA :</span></p><br><p><br><span>• Utiliser des outils d’IA pour la création de contenus (textes, visuels, vidéos) ;</span><br><span>• Générer des visuels marketing via IA (ex : campagnes, social, ads) ;</span><br><span>• Optimiser la production créative (gain de temps, tests rapides) ;</span><br><span>• Tester de nouveaux outils IA pour améliorer la performance marketing ;</span><br><span>• Contribuer à la structuration de bonnes pratiques IA (prompting, guidelines, cohérence de marque).</span></p><br><p><br><span>KPIs :</span><br><span>• Trafic web & MyAXA ;</span><br><span>• Taux d’engagement ;</span><br><span>• Leads générés ;</span><br><span>• Taux de conversion ;</span><br><span>• Coût par lead / acquisition ;</span><br><span>• Ventes online ;</span><br><span>• ROI marketing ;</span><br><span>• Croissance base CRM.</span></p><br><p><span> <strong><u>Compétences requises:</u></strong></span></p><br><p><span><u>Compétences techniques :</u></span></p><br><ul><li><span>Maîtrise d’outils IA (ex : génération d’images, copywriting assisté, automatisation) ;</span></li><li><span>Capacité à utiliser l’IA pour améliorer la performance marketing ;</span></li><li><span>Bonne maîtrise des plateformes Ads (Meta, Google, LinkedIn) ;</span></li><li><span>Connaissance des outils de tracking (GA4, Tag Manager) ;</span></li><li><span>Compétences en rédaction & culture digitale ;</span></li><li><span>Sensibilité data & orientation résultats ;</span></li><li><span>Capacité à gérer plusieurs projets en parallèle.</span></li></ul><p><span> <u>Compétences transversales :</u></span></p><br><ul><li><span>Esprit analytique & business ;</span></li><li><span>Autonomie et proactivité ;</span></li><li><span>Capacité à travailler en transverse ;</span></li><li><span>Créativité & sens de l’innovation.</span></li></ul><p><span> <strong><u>Profil recherché :</u></strong></span></p><br><ul><li><span>De formation Bac+4/5 en Marketing / Communication / Digital ;</span></li><li><span>2 à 4 ans d’expérience en marketing digital (profil hybride contenu + performance).</span></li></ul><p><span>Si le descriptif correspond à votre profil et motivations professionnelles, merci de nous faire parvenir vos CV.</span></p><br><p><span><strong>Pourquoi rejoindre AXA Assurance Maroc ?</strong></span></p><br><ul><li><span>AXA est un des leaders de l’assurance et de la gestion d’actifs à travers le monde.</span></li><li><span>Nous aidons nos 108 millions de clients à traverser les petites et grandes difficultés de la vie.</span></li><li><span>Accéder à des opportunités de développement professionnel et de formation continue pour favoriser votre croissance au sein de notre entreprise et enrichir votre panel de compétences.</span></li><li><span>Evoluer dans une culture d'entreprise basée sur l’agilité, la performance individuelle et collective, la collaboration et l'éthique.</span></li><li><span>Être collaborateur AXA Assurance Maroc, c’est rejoindre un environnement de travail inclusif et diversifié, où chaque individu est valorisé et a la possibilité de s'épanouir.</span></li><li><span>Tous nos emplois sont ouverts aux personnes en situation d’handicap.</span></li></ul> </div>
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<i>About Sanofi:</i>We’re an R&D-driven, AI-powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system – and innovative pipeline – enables us to invent medicines and vaccines that treat and protect millions of people around the world. Together, we chase the miracles of science to improve people’s lives.<i>Job Purpose:</i>The Africa medical Team at Sanofi is a high-performing team of medical leaders who are a trusted source of scientific and medical information and shared insights; effective and innovative strategic partners to our internal and external stakeholders; and dedicated to public health. We represent diverse experiences and backgrounds which strengthens our team and mirrors the healthcare communities we engage.<i>About the job</i>MTL Diabetes Medical Manager will implement Diabetes strategy across Morocco, Tunisia & Libya, also will participate to and execute the Medical and scientific (non-promotional) in close partnership with the other functional franchise leads and in alignment with the overall franchise strategy.<b>Main responsibilities:</b><ul><li>Utilise strong business acumen, acting as a key strategic business partner to the organisation</li><li>Initiate and drive projects to raise standards of care and change clinical practice</li><li>Ability to work independently with a solutions-oriented and balanced approach to ambiguity</li><li>Lead and drive rapid integrated evidence planning and execution through deep understanding of internal and external stakeholder evidence needs and robust data gaps analysis</li><li>Deep therapy area expertise and product knowledge including competitor data</li><li>Drive strong collaborative relationships with commercial and cross-functional teams, including marketing, value & access, health economics, regulatory and clinical</li><li>Cultivate and maintain relationships with external experts</li><li>Drive collaborative relationships with above-country colleagues to ensure the MCO / country involvement and strategic input into global and regional plans</li><li>Good understanding of the impact and evolution of healthcare systems</li><li>Lead creation and implementation of medical plans.</li><li>Ability to rapidly assimilate new data and integrate into the advancement in the TA.</li><li>Create industry leading digital educational and scientific content that is timely, relevant, interactive and innovative.</li><li>Champion the patient voice when developing and implementing medical strategies</li><li>Demonstrate strong leadership influencing across networks and by coaching and mentoring members of the team</li><li>Demonstrate strong leadership influencing across networks and by coaching and mentoring members of the team</li></ul><i>About you </i><b>Education/Experience/Certification</b><ul><li>Doctorate level education: MD or equivalent Medical degree preferred, PhD or PharmD</li><li>Industry experience (including medical affairs field or office) and/or clinical experience, ideally with relevant TA experience</li><li>Good understanding of the continuum of data generation including clinical development, Real World Evidence (RWE) and data gaps analysis</li><li>Ability to act independently with a solutions-oriented and balanced approach to the grey areas</li><li>Excellent communication skills including driving challenging discussions· Develop a good understanding of HCP communication preferences to adapt communication style and optimise use of relevant channels to suit</li><li>Implement true scientific engagement journeys by bridging channel disconnect to drive ongoing engagement and grow collaborative opportunities and meaningful scientific exchange</li><li>Be confident in the use of Omnichannel tools and ability to adapt to new channels</li><li>Effectively and compliantly share unmet needs of HCPs and their centres with cross-functional teams to inform patient centric strategy</li></ul><i>Why choose us?</i><ul><li>Help shape the future of care for chronic and complex conditions like aT1D, Type 2 diabetes, transplant, and cardiovascular disease.</li><li>Drive meaningful impact at global scale: our medicines reach more than 100 million people each year.</li><li>Be part of a simpler, digital- and AI-powered business that’s rethinking how we work and engage with the world.</li><li>Turn bold ideas into breakthrough launches, with multiple new therapies planned through 2030 and beyond.</li><li>Stretch your career in a development playground, with opportunities across functions, regions, and the entire product lifecycle.</li><li>Work in a place that combines global scale with local expertise, backed by a strong culture of collaboration and shared purpose.</li><li>Contribute to innovations that improve outcomes, relieve pressure on healthcare systems, and expand access worldwide.</li><li>Join a team that’s not just transforming treatment - but asking what’s next, and making it real.</li><li>Join a workplace where diversity, equity, and inclusion are at the core, with Employee Resource Groups and leadership programs that celebrate every voice.</li></ul>Pursue <i>progress</i>, discover <i>extraordinary</i><p>Better is out there. Better medications, better outcomes, better science. But progress doesn’t happen without people – people from different backgrounds, in different locations, doing different roles, all united by one thing: a desire to make miracles happen. So, let’s be those people.</p><br><p>At Sanofi, we provide equal opportunities to all regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, ability or gender identity.</p><br><p>Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.com!</p><br> </div>