Day Shift Jobs in Morocco
645 Jobs Found
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<span><br>JOB SUMMARY<br>Accountable for overall success of the daily kitchen operations. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Supervises all kitchen areas to ensure a consistent, high quality product is produced. Responsible for guiding and developing staff including direct reports. Must ensure sanitation and food standards are achieved.<br>CANDIDATE PROFILE <br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met<br>• Manages kitchen shift operations and ensures compliance with all Food & Beverage policies, standards and procedures.<br>• Estimates daily production needs on a weekly basis and communicates production needs to kitchen personnel daily.<br>• Assists Executive Chef with all kitchen operations and preparation.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions.<br>• Assists in determining how food should be presented and creates decorative food displays.<br>• Maintains purchasing, receiving and food storage standards.<br>• Ensures compliance with food handling and sanitation standards.<br>• Performs all duties of kitchen managers and employees as necessary.<br>• Recognizes superior quality products, presentations and flavor.<br>• Ensures compliance with all applicable laws and regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Operates and maintains all department equipment and reports malfunctions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>Leading Kitchen Operations<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Leads shifts while personally preparing food items and executing requests based on required specifications.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serves as a role model to demonstrate appropriate behaviors.<br>• Maintains the productivity level of employees.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Ensures property policies are administered fairly and consistently.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Recognizes success performance and produces desired results.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>Maintaining Culinary Goals<br>• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Utilizes the Labor Management System to effectively schedule to business demands and for tracking of employee time and attendance.<br>• Trains employees in safety procedures.<br>Managing and Conducting Human Resource Activities <br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>Additional Responsibilities <br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>ABOUT THE ROLE A lot of teams have been told to "shift left" and have taken it to mean one thing: hand the entire testing pyramid to the developers and hope for the best. The result is familiar. Thin or non-existent QA support, unit tests written to satisfy a coverage gate rather than catch anything, brittle end-to-end suites nobody trusts, and CI pipelines that get slower and more expensive every quarter with nobody tending them. Our clients keep asking us for the same thing: a senior quality mind who can come in, work alongside their engineers, and genuinely change how the team thinks about quality. Not someone to write all the tests for them, someone who makes the whole team better at owning them. That is this role. You will embed with a client, often working across more than one of their development teams, and raise the quality bar from the inside: at the whiteboard before any code is written, in the test suites at every level of the pyramid, and in the pipelines that ship the work. You lead the quality discipline through influence, mentoring, and worked examples, not by taking the testing off anyone's plate.</p><p>WHAT YOU'LL DO - Shift quality left, properly. Help teams catch defects at the cheapest possible moment: during refinement and task definition, before a line of code exists. Join story-writing and design discussions, ask the questions that surface ambiguity and edge cases early, and coach teams to build testability and clear acceptance criteria into the work from the start. - Lift the entire testing pyramid. Work with developers across the full range, from unit and integration tests through to end-to-end and system testing. Help them write tests that are fast, deterministic, and worth trusting; rebalance suites that are top-heavy or flaky; and establish what to test at each level, and why. - Make pipelines fast and cheap. Treat CI as a product. Profile and optimise pipeline definitions, cut wasted compute, parallelise and shard test execution sensibly, and shorten feedback loops so teams get a trustworthy signal in minutes, not hours. Help them see the time and cost their pipelines actually incur, and bring both down. - Bring AI into the quality toolkit. Help teams get real value from AI-assisted development: generating and maintaining tests, accelerating code review, and shortening feedback loops, while keeping a critical eye on what these tools produce so quality and trust do not slip. You champion these tools and show teams how to use them well. - Mentor and enable. This is the heart of the job. Pair with engineers, run workshops, review test code and pipeline changes, and leave behind teams that hold a higher quality bar on their own after you have gone. Success is measured by how much better the team is, not by how much you personally produced. - Own quality strategy across the SDLC. Assess where a team or programme stands, agree a pragmatic plan to improve it, and drive that plan through delivery: test strategy, environments and test data, release confidence, and the metrics that tell everyone whether quality is moving in the right direction.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>Deep, hands-on quality experience across the entire testing pyramid, from unit tests to end-to-end and system testing, with well-reasoned opinions about what belongs where.</li><li>A real engineer's grasp of code. You read and write it comfortably, review pull requests on their merits, and earn the respect of senior developers because you speak their language.</li><li>Genuine fluency in Agile delivery and what shift-left means in practice: influencing quality at definition and design time, not only at the test phase.</li><li>Solid CI expertise. You can pick apart a pipeline, find the waste, and make it faster, cheaper, and more reliable. Tooling varies across our clients, so we care that you understand the principles; experience with the likes of GitHub Actions, GitLab CI, Jenkins, or CircleCI is the kind of thing we mean.</li><li>Comfort across the testing toolbox, whatever the stack. We work tool-agnostically and value transferable depth over any specific badge. To give a sense of the territory: Playwright, Cypress or Selenium for end-to-end; Jest, Vitest, JUnit or pytest at the unit and integration level; k6, JMeter or Gatling for performance.</li><li>A pro-AI outlook, backed by hands-on experience. You use AI-assisted development tools in your own work, understand where they help and where they bite, and can coach a team to adopt them without lowering the quality bar.</li><li>Outstanding mentoring and communication skills. You can teach, persuade, and shift a team's habits without holding formal authority over anyone, and you can do it with client stakeholders as readily as with engineers.</li><li>The seniority to walk into an unfamiliar team, quickly read where their quality really stands, and earn trust fast.</li><li>Experience in a consulting or client-facing setting, adapting to different teams, cultures, and codebases.</li><li>Exposure to performance, security, accessibility, or contract testing.</li><li>Familiarity with observability and what production telemetry tells you about quality.</li><li>Contributions to the wider community: talks, writing, open source, or mentoring beyond your own team.</li></ul><p></p></section>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>Ensures guest room status is communicated to the Front Desk in a timely and efficient manner. Works effectively with the Engineering department on guestroom maintenance needs. Supervises the property general cleaning schedule. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to ensure adequate supplies. Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures. Assists in the ordering of guestroom supplies, cleaning supplies and uniforms. Supports and supervises an effective inspection program for all guestrooms and public space. Communicates areas that need attention to staff and follows up to ensure understanding. Ensures all employees have proper supplies, equipment and uniforms.</p><p>Participates in the management of the department s controllable expenses to achieve or exceed budgeted goals. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.</p><p>Responds to and handles guest problems and complaints. Strives to improve service performance. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p><p>Participates as needed in the investigation of employee accidents. Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met. Ensures employees understand expectations and parameters. Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. Observes service behaviors of employees and provides feedback to individuals. Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Participates in the employee performance appraisal process, providing feedback as needed. Assists as needed in the interviewing and hiring of employee team members with the appropriate skills. Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Participates in employee progressive discipline procedures.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><ul><li>High school diploma or GED; 2 years experience in the housekeeping or related professional area.</li><li>OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul><p></p></section>
<p>POSITION SUMMARY Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork. Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: High school diploma or G.E.D. equivalent.</p><p>Related Work Experience: At least 1 year of related work experience.</p><p>Supervisory Experience: At least 1 year of supervisory experience.</p><p>License or Certification: None</p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description: Main Duties: Ensure customer satisfaction by guaranteeing a high level of preparation and presentation of hot dishes during the night service. Maintain the identity of the nighttime outlet by adhering to dish presentation standards, in accordance with the hotel's standard recipes. Master the preparation methods and standard recipes for nighttime menu items and ensure that all procedures are followed at all times. Maintain work areas, kitchen equipment, and utensils to high standards of cleanliness and hygiene, in collaboration with the hygiene manager. Coordinate with colleagues on the night team to resolve any operational issues and ensure smooth service. Know and correctly use all nighttime kitchen equipment to maximize efficiency and ensure the safety of personnel. Ensure compliance with food safety and hygiene standards, including HACCP and other municipal regulations, in close collaboration with the Hygiene Manager. Participate in nighttime meetings and briefings when required for the proper coordination of the night shift. Understand and adhere to emergency procedures, safety protocols, and fire prevention regulations. Participate in training and professional development programs aimed at enhancing personal and professional skills. Be flexible and adapt to any necessary rotation or temporary reassignment within the kitchen outlets. Perform any other reasonable duties assigned by the Sous Chef and Head Chef. Other responsibilities: Report to work on time, wearing the required uniform and name badge. Maintain impeccable personal presentation and hygiene, adhering to hotel standards. Provide friendly, courteous, and professional service at all times. Maintain good working relationships with colleagues and other departments. Respond to any operational changes dictated by the hotel's needs during the night shift. Demonstrate flexibility by performing other assigned tasks or temporarily covering other areas if necessary to meet the needs of the hotel and guests. Participate in meetings and training sessions when required.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The following knowledge, skills, and abilities are required: Meticulous attention to detail, style, and the hotel's aesthetics is crucial. Excellent verbal and written communication skills. University degree in culinary arts or a related field. Two years of experience in a similar role. Fluency in English, Arabic, and French.</font></font></p>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.</p>
<p>Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p><strong>Education:</strong> High school diploma or G.E.D. equivalent.</p>
<p><strong>Related Work Experience:</strong> At least 1 year of related work experience.</p>
<p><strong>Supervisory Experience:</strong> At least 1 year of supervisory experience.</p>
<p><strong>License or Certification:</strong> None</p><p></p></section>
<p>Realize production operations of stripping, crimping, soldering, gluing...etc according to manufacturing instructions. Realize control, test and packaging operations according to current instructions. Respect product quality requirements. Respect SS requirements, 5S rules, and company internal regulations. Propose improvement ideas. Participate in improvement projects within your production line.</p><p><strong>Desired Candidate Profile</strong></p><p>2 years of experience in soldering, gluing, cabling processes... Flexible hours (normal and shift)</p>
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<span>Who we are?<br> SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support.<br> We operate globally, supporting clients in 60 languages across diverse industries.<br> So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?<br> Join our community as a Tiktok Creator Partnerships Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office.<br> Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.<br> Excited? Let’s see what it takes.<br> What you will do: Coordinate projects and provide day-to-day operational support across campaigns; Handle creator outreach, coordinate back-and-forth logistics, and negotiate rates and deliverables at scale; Manage creator pipeline — outreach, negotiation, contract, content, and payment — and follow up proactively to keep things up to date; Review and approve creator content drafts against brand and campaign guidelines; Send and track creator agreements; process payments on schedule; Maintain reporting on creator status, output, spend, and performance for stakeholders; Flag disputes or at-risk relationships to the internal team with clear context; Follow internal procedures and SOPs.<br> What you need to succeed in this role: Excellent English language skills (at least C1 level for both speaking and writing); Experienced with Google Sheets, Airtable, Linear, Slack, and TikTok, with the ability to pick up new tools quickly; Strong organizational skills with the ability to manage multiple partner relationships simultaneously; Experience building and maintaining tracking systems and reporting dashboards; Able to independently manage routine negotiations and approvals while knowing when to escalate; Availability to handle time-sensitive creator communications as needed; Proven ability to deliver tasks reliably and on schedule; Positive, proactive and responsible attitude; Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload).<br> Benefits: Schedule: Part-time, Monday through Friday, 4 hour shifts scheduled sometime between 7AM and 3PM (PDT); Opportunity to cooperate fully remotely; Inclusive international environment; Compensation in USD; Rewards for referring friends; Balance between project workload and personal time, but also – internal health policy; Responsive leadership interested in your development and long-lasting cooperation; Greenhouse conditions for self-development; A culture built on trust, with no time-tracking requirements.<br> *The items listed in this section may vary depending on the terms of your engagement.<br> Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these.<br> The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.<br> You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.<br> So if you're a proactive Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!<br> Over 1500+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.<br> Know someone perfect for the role?<br> Refer them and get rewarded!<br> We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.<br> Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice .<br></span> </div>
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<span>About MyOutDesk Since 2008, MyOutDesk has connected highly skilled professionals with growing and established U.<br>S.-based organizations, enabling them to make a real and measurable business impact as part of extended global teams.<br> Trusted by companies in real estate, healthcare, finance, professional services, and other growth industries, MyOutDesk provides professionals the opportunity to build stable, long-term remote careers while contributing meaningfully to high-performing teams.<br> About the Role We are seeking an Administrative Assistant who thrives on keeping operations organized and supporting business success.<br> In this role, you'll work alongside clients and internal teams to manage day-to-day administrative tasks, coordinate schedules, maintain accurate records, and ensure smooth business operations.<br> Key Responsibilities Manage calendars, schedules, appointments, and email correspondence with accuracy and professionalism.<br> Perform data entry, maintain databases, and organize digital files and documentation.<br> Provide exceptional customer support through phone, email, and chat while responding promptly to inquiries.<br> Prepare reports, presentations, spreadsheets, and other business documents as needed.<br> Coordinate meetings, take meeting notes, and track action items.<br> Assist with social media scheduling, content posting, and basic marketing support when required.<br> Handle administrative projects and support multiple departments to ensure operational efficiency.<br> Maintain confidentiality when handling sensitive client and company information.<br> Identify opportunities to improve administrative processes and recommend workflow enhancements.<br> Perform other administrative and operational tasks assigned by the client or management.<br> Competitive Salary: Above industry-standard, reflective of your experience and contribution.<br> Generous Paid Time Off (PTO): Exceeds industry standards, recharge and prioritize your well-being.<br> Professional Growth Opportunities: Be part of MOD’s African expansion strategy, with opportunities for leadership development and career advancement.<br> Cutting-Edge Tools and Resources: Access to industry-leading platforms to support your success.<br> Collaborative Culture: Our team values innovation Fluent in English with excellent written and verbal communication skills in a US Business Environment.<br> Strong organizational skills with attention to detail.<br> Previous experience in an administrative support or customer service role is a plus.<br> Proficient in using technology and common software applications.<br> A proactive, self-motivated attitude with a willingness to learn.<br> Ability to work independently and manage multiple tasks simultaneously.<br> Experience working International Business Hours, evenings & night shifts Education: Bachelor’s degree or relevant experience preferred.<br></span> </div>
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<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span>Hostess</span><span> -</span></b><b><span>Four Seasons Hotel Rabat </span><span>Kasr</span><span> Al Bahr, Morocco</span></b></p><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and </span><span>growing</span><span>. At Four Seasons, we are powered by </span><span>people</span><span> and our culture enables everything we do. </span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span> Whether you work with us, stay with us, live with </span><span>us</span><span> or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. </span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat </span><span>Kasr</span><span> Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel project </span><span>located</span><span> in the capital of Morocco sits on </span><span>15 acres</span><span> and consists of 13 buildings for accommodation, restaurants, lobby, </span><span>located</span><span> within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean. </span></span></p><br><br><br><p><b><span>The Role of </span><span>Hostess</span></b></p><br><br><p><span><span>We currently have an opportunity for </span><span>a Hostess</span><span> to join our Four Seasons Hotel</span></span><span><span>Rabat, </span><span>Kasr</span><span> Al Bahr team in Morocco! </span></span></p><br><br><br><p><span><span>Reporting into the Assistant Restaurant Manager, The </span><span>Hostess</span><span> is an essential member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. </span></span></p><br><br><br><p><span><span>Responsibilities will include set up of the </span><span>hostess</span><span> stand, review the reservation </span><span>book</span><span> and make recommendations as to the setup of the table. Open the restaurant for business at the prescribed </span><span>time</span><span> each shift. Inspect the cleanliness of each section of the dining room and the private dining rooms and make necessary improvements as well as check each table prior to opening to ensure its proper set. Pick up the daily menus and insert them properly in their covers. Inspect every menu and list to ensure their condition and appearance. Develop a complete working knowledge of the menus, menu ingredients and what is unavailable for the day. Assign seating </span><span>taking into</span><span>account</span><span> service standards. </span></span></p><br><br><br><p><b><span>Our Ideal </span><span>Hostess</span><span> candidate will have:</span></b></p><br><br><p><span><span>One to two </span><span>years’</span><span>previous</span><span> experience in </span><span>Food</span><span> & Beverage outlet. College education or equivalent experience: </span><span>Previous</span><span> employment experience in a similar position with other luxury Hotels will be an added advantage; Requires ability to </span><span>operate</span><span> computer equipment and other food & beverage computer systems. Requires reading, writing and oral </span><span>proficiency</span><span> in the English language. </span></span></p><br><br><br><p><b><span>Fluency in French, Arabic and English is </span><span>a must</span><span> for this location, along with eligibility to work in Morocco.</span></b></p><br><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many </span><span>hospitality</span><span> professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us. As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of </span><span>choice</span><span>. </span></span></p><br><br><br><br><br><br><br> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><strong>Activities</strong>
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<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Description: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Experience an extraordinary and unique adventure within a large industrial group, with the agility and autonomy of an SME. </font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contract type: Local; Fixed-term contract</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your function</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Machinist participates in the launch/start-up of a 5-axis machining machine by taking charge of production programs (tooling preparation, CNC programs, machining).</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a Machinist, your responsibilities will be as follows*:</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Preparation of machining operations: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Perform tests, adjust spindle settings and tooling according to the different axes at the start of the shift. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Respect the choice of cutting tools and the change frequency to produce the desired part according to the standards for each program. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Execution of machining operations: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Execute and follow the machining program according to the standards for each program. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Deburr machined parts according to the standards for each program. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensure and check the conformity of machined/deburred parts before proceeding with the manufacturing flow. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Maintenance and upkeep: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Perform and ensure first-level maintenance of the machining center at the start of the shift. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Alert the supervisor/maintenance department in case of machine malfunction. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Participate in resolving technical/mechanical problems with the machine. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensure the conformity of equipment (handling equipment, machines, tools, tooling, measuring instruments, etc.). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Documentation and communication: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Adhere to the production schedule and the batch composition box standard (KANBAN). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Propose continuous improvement strategies to optimize the machining process. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Carry out all tasks within the scope of their duties or as requested by their supervisor. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Organization and safety: </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Maintain organization/5S at the workstation and in the tooling storage area. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Ensure the proper use of handling/lifting equipment.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">*Non-exhaustive list</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Skills and knowledge required</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Having a background in Production Engineering / Computerized Mechanical Engineering or Machining</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> A maximum of 3 years' experience in a similar position is required; experience in aeronautics will be required.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Autonomy in operating machines</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Your interpersonal skills, your curiosity, but also your ability to be proactive and to be oriented towards innovation will allow you to carry out your missions successfully and to thrive in this position.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will be working in a dynamic and growing environment.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You will benefit from the agility and flexibility of an SME combined with the solidity and resources of an international group that has existed for 170 years.</font></font></p> <p><br></p></div></div><div><div><div>
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<h2 class="h5">Job description</h2>
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<br>Description de l'entreprise<br><br><p><strong>Pourquoi travailler chez Accor ?</strong><br>Nous sommes bien plus qu’un leader mondial. Nous vous accueillons comme vous êtes et vous pouvez trouver le métier et la marque qui correspond à votre personnalité.<br>Nous vous accompagnons dans votre évolution et votre apprentissage au quotidien, nous nous assurons que votre travail apporte du sens à votre vie. Ainsi, durant votre expérience avec nous, vous pouvez explorer les possibilités illimitée du Groupe Accor.<br>En rejoignant Accor, vous écrivez chaque chapitre de votre histoire et ensemble nous pouvons imaginer l’Hôtellerie de demain. Découvrez la vie qui vous attend chez Accor, https://careers.accor.com/.<br><strong>Faites ce que vous aimez, prenez soin du monde qui vous entoure, oser challenger le status quo ! #BELIMITLESS</strong></p><br><br>Description du poste<br><br><p>Le Superviseur Front Office assure la supervision opérationnelle quotidienne de la réception afin de garantir un accueil chaleureux, un service client de qualité et le respect des standards de l’établissement.<br>Il coordonne l’équipe Front Office durant son shift, veille au bon déroulement des opérations d’arrivée et de départ des clients, traite les demandes et réclamations, et contribue à l’optimisation de l’expérience client ainsi qu’à l’atteinte des objectifs opérationnels et financiers du département Rooms.</p><br><p>RESPONSABILITÉS PRINCIPALES</p><br><p>1. Supervision des opérations Front Office</p><br><ul><li>Superviser le bon déroulement des opérations quotidiennes de la réception.</li><li>Assurer une qualité de service conforme aux standards LQA, de l’hôtel et de la marque Fairmont.</li><li>Contrôler les procédures de check-in, check-out, facturation et encaissement.</li><li>Veiller à la bonne gestion des réservations, attributions de chambres et rooming.</li><li>Assurer une communication fluide entre les différents départements opérationnels.</li></ul><p>2. Expérience et satisfaction client</p><br><ul><li>Accueillir les clients VIP et assurer un suivi personnalisé.</li><li>Gérer les demandes, incidents et réclamations clients avec professionnalisme.</li><li>Anticiper les besoins des clients afin d’offrir une expérience mémorable.</li><li>Veiller à l’application des standards de qualité et de service.</li><li>Suivre les commentaires clients et contribuer à l’amélioration continue.</li></ul><p>3. Gestion et encadrement de l’équipe</p><br><ul><li>Encadrer, motiver et accompagner les Réceptionnistes, Agents Guest Relation et Night Auditors.</li><li>Organiser la répartition des tâches pendant le shift.</li><li>Participer à l’intégration et à la formation des nouveaux Heartists.</li><li>Veiller au respect des procédures internes, de la discipline et des standards de présentation.</li><li>Assurer les briefings opérationnels de début de shift.</li></ul><p>4. Contrôle administratif et financier</p><br><ul><li>Vérifier les encaissements, fonds de caisse et rapports journaliers.</li><li>Contrôler l’exactitude des données dans le PMS.</li><li>Assurer le suivi des no-shows, late check-outs et procédures de facturation.</li><li>Participer à l’optimisation du revenu en appliquant les techniques d’upselling.</li><li>Préparer les rapports opérationnels demandés par la hiérarchie.</li></ul><p>5. Coordination opérationnelle</p><br><ul><li>Assurer la liaison avec les départements Housekeeping, Réservations, Conciergerie, F&B et Technique.</li><li>Assurer la transmission des consignes entre les shifts.</li><li>Veiller au respect des règles de sécurité et procédures d’urgence.</li></ul><br>Qualifications<br><br><p>Compétences techniques</p><br><ul><li>Maîtrise des opérations Front Office.</li><li>Bonne connaissance des standards hôteliers de luxe.</li><li>Maîtrise des logiciels PMS (Opera Cloud, etc.).</li><li>Bonne gestion des situations difficiles et réclamations clients.</li><li>Connaissances en facturation et procédures de caisse.</li></ul><p>Compétences comportementales</p><br><ul><li>Leadership et esprit d’équipe.</li><li>Sens élevé du service client.</li><li>Excellente communication.</li><li>Sens de l’organisation et gestion des priorités.</li><li>Capacité à travailler sous pression.</li><li>Présentation professionnelle et attitude positive.</li></ul><br>Informations supplémentaires<br><br><p><strong>Notre Engagement Diversité & Inclusion :</strong><br>Nous sommes une entreprise inclusive et notre ambition est d’attirer, de recruter, et de promouvoir la diversité des talents.</p><br> </div>
<p>Operate and monitor production machinery following safety and quality standards. Perform routine equipment inspections and report issues. Load/unload materials and document production data. Maintain a clean, organized workspace. Collaborate with team to meet production goals. Follow health and safety regulations.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>High school diploma or equivalent.</li><li>Experience in manufacturing preferred.</li><li>Basic mechanical skills and attention to detail.</li><li>Physical ability to handle repetitive tasks and moderate lifting.</li><li>Strong safety awareness and communication skills.</li><li>Ability to work in a team and adapt to shift schedules.</li></ul>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>A Night Auditor is responsible for overseeing hotel operations during the night shift, ensuring excellent guest service, handling front desk duties, and performing accounting and auditing tasks to verify daily financial transactions.</p><p>Main Duties and Responsibilities</p><ul><li>To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</li><li>To escort guests and familiarise them with facilities and services.</li><li>To produce and distribute relevant information lists to other departments.</li><li>To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</li><li>To take reservations, amendments and handle general enquiries regarding bookings.</li><li>To prepare all pre-registration for the following day's arrivals.</li><li>To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</li><li>To handle all facsimiles, e-mails and typing as requested.</li><li>To be able to multitask and work in a demanding environment</li><li>To give a detailed hand over to the oncoming shift.</li><li>To ensure a high standard of grooming, deportment and personal hygiene.</li><li>To adhere to health and safety, fire and bomb procedures laid down by the hotel.</li><li>To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</li><li>To assist all other Front Office departments whenever needed as long as previously trained for.</li><li>To be a welcoming and attentive presence in the Lobby.</li><li>To perform all task to Four Seasons standards.</li><li>To develop all task regarding the night shift.</li><li>To be able to easily interact with guest and deal with basic complains.</li><li>See attached the Four Seasons Core Standards</li></ul></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph"></p><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><p></p></section>
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<br> Company culture : <p><strong>Marketing Call Center</strong> is built around a <strong>predominantly cooperative culture</strong>, where people, trust and teamwork guide daily operations. The company favors a close management style focused on support, empowerment and strong human relationships. This collaborative foundation is complemented by an <strong>innovative mindset</strong> that stimulates creativity and initiative, alongside a <strong>performance-driven approach</strong> based on clear objectives. Structured organizational practices further contribute to operational efficiency and reliability.
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<br> Job : Are you a night owl with excellent communication skills? Do you speak fluent English and have a passion for helping others?Our fast-growing call center is expanding its international operations, and we are looking for our next English-Speaking Customer Service Representatives (M/F) to join our dedicated night shift team!- As the primary point of contact for our international customers, you will ensure a seamless and positive customer experience during night hours. Your daily tasks will include:- Handling Inbound Inquiries: Answering customer questions and resolving issues via phone, email, or live chat in a timely and professional manner.- Troubleshooting: Analyzing customer accounts, identifying problems, and providing accurate solutions or escalating complex cases to the appropriate department.- Data Management: Accurately logging all interactions, updating customer profiles, and maintaining precise records in our CRM system.- Customer Satisfaction: Delivering a world-class customer experience, ensuring high satisfaction scores (CSAT), and building brand loyalty. <br> Required profile : We are seeking dedicated, independent, and customer-oriented individuals:Language Proficiency: You have an excellent command of English, both written and spoken.Availability: You are fully comfortable working night shifts and maintaining a nocturnal schedule.Soft Skills: You are empathetic, patient, and possess excellent active listening skills. You can handle stressful situations with a calm and positive attitude.Experience: A previous experience in customer service, BPO, or a call center environment is highly preferred, but motivated beginners with stellar English are welcome! <br><br> </div>
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<span>ABOUT THE ROLE A lot of teams have been told to "shift left" and have taken it to mean one thing: hand the entire testing pyramid to the developers and hope for the best.<br> The result is familiar.<br> Thin or non-existent QA support, unit tests written to satisfy a coverage gate rather than catch anything, brittle end-to-end suites nobody trusts, and CI pipelines that get slower and more expensive every quarter with nobody tending them.<br> Our clients keep asking us for the same thing: a senior quality mind who can come in, work alongside their engineers, and genuinely change how the team thinks about quality.<br> Not someone to write all the tests for them, someone who makes the whole team better at owning them.<br> That is this role.<br> You will embed with a client, often working across more than one of their development teams, and raise the quality bar from the inside: at the whiteboard before any code is written, in the test suites at every level of the pyramid, and in the pipelines that ship the work.<br> You lead the quality discipline through influence, mentoring, and worked examples, not by taking the testing off anyone's plate.<br> The Things We Really Care About: Health Insurance , because health comes first.<br> Flexible working hours.<br> Open holidays , take the time you need for yourself.<br> Profit distribution for everyone.<br> Mindera Annual Trip , Sports, and sharing groups to connect and have fun!<br> Training & conferences , create your own training plan.<br> Other Good Things: Choose Laptop & Peripherals that best suit your needs.<br> Hotspot with unlimited usage , for work or Netflix ;) Remote culture: We have an office in Casablanca, but Minders work remotely from all over Morocco.<br> At the offices , we have a wide range of snacks and partnerships with local businesses.<br> Culture Most of all you get to work with a bunch of great people, where the whole team owns the project together in a politics-free environment.<br> Our culture reflects our lean and self-organization attitude.<br> We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication.<br> Freedom and Responsibility go hand in hand.<br> About Mindera At Mindera we use technology to build products we are proud of, with people we love.<br> Software Engineering Applications, including Web and Mobile, are at the core of what we do at Mindera.<br> We partner with our clients, to understand their products and deliver high-performance, resilient and scalable software systems that create an impact in their users and businesses across the world.<br> You get to work with a bunch of great people, where the whole team owns the project together.<br> Our culture reflects our lean and self management attitude.<br> We encourage our colleagues to take risks, make decisions, work in a collaborative way and talk to everyone to enhance communication.<br> We are proud of our work and we love to learn all and everything while navigating through an Agile, Lean and collaborative environment.<br> Curious to know more?<br> Check out our Blog and our Handbook!<br> With offices located across Portugal, United Kingdom, United States, India, Romania, Brazil, Morocco, Spain, Australia, Vietnam join us as we expand and influence the future of software engineering worldwide.<br> WHAT YOU'LL DO - Shift quality left, properly.<br> Help teams catch defects at the cheapest possible moment: during refinement and task definition, before a line of code exists.<br> Join story-writing and design discussions, ask the questions that surface ambiguity and edge cases early, and coach teams to build testability and clear acceptance criteria into the work from the start.<br> - Lift the whole testing pyramid.<br> Work with developers across the full range, from unit and integration tests through to end-to-end and system testing.<br> Help them write tests that are fast, deterministic, and worth trusting; rebalance suites that are top-heavy or flaky; and establish what to test at each level, and why.<br> - Make pipelines fast and cheap.<br> Treat CI as a product.<br> Profile and optimise pipeline definitions, cut wasted compute, parallelise and shard test execution sensibly, and shorten feedback loops so teams get a trustworthy signal in minutes, not hours.<br> Help them see the time and cost their pipelines actually incur, and bring both down.<br> - Bring AI into the quality toolkit.<br> Help teams get real value from AI-assisted development: generating and maintaining tests, accelerating code review, and shortening feedback loops, while keeping a critical eye on what these tools produce so quality and trust do not slip.<br> You champion these tools and show teams how to use them well.<br> - Mentor and enable.<br> This is the heart of the job.<br> Pair with engineers, run workshops, review test code and pipeline changes, and leave behind teams that hold a higher quality bar on their own after you have gone.<br> Success is measured by how much better the team is, not by how much you personally produced.<br> - Own quality strategy across the SDLC.<br> Assess where a team or programme stands, agree a pragmatic plan to improve it, and drive that plan through delivery: test strategy, environments and test data, release confidence, and the metrics that tell everyone whether quality is moving in the right direction.<br> WHAT WE'RE LOOKING FOR - Deep, hands-on quality experience across the entire testing pyramid, from unit tests to end-to-end and system testing, with well-reasoned opinions about what belongs where.<br> - A real engineer's grasp of code.<br> You read and write it comfortably, review pull requests on their merits, and earn the respect of senior developers because you speak their language.<br> - Genuine fluency in Agile delivery and what shift-left means in practice: influencing quality at definition and design time, not only at the test phase.<br> - Solid CI expertise.<br> You can pick apart a pipeline, find the waste, and make it faster, cheaper, and more reliable.<br> Tooling varies across our clients, so we care that you understand the principles; experience with the likes of GitHub Actions, GitLab CI, Jenkins, or CircleCI is the kind of thing we mean.<br> - Comfort across the testing toolbox, whatever the stack.<br> We work tool-agnostically and value transferable depth over any specific badge.<br> To give a sense of the territory: Playwright, Cypress or Selenium for end-to-end; Jest, Vitest, JUnit or pytest at the unit and integration level; k6, JMeter or Gatling for performance.<br> - A pro-AI outlook, backed by hands-on experience.<br> You use AI-assisted development tools in your own work, understand where they help and where they bite, and can coach a team to adopt them without lowering the quality bar.<br> - Outstanding mentoring and communication skills.<br> You can teach, persuade, and shift a team's habits without holding formal authority over anyone, and you can do it with client stakeholders as readily as with engineers.<br> - The seniority to walk into an unfamiliar team, quickly read where their quality really stands, and earn trust fast.<br> NICE TO HAVE - Experience in a consulting or client-facing setting, adapting to different teams, cultures, and codebases.<br> - Exposure to performance, security, accessibility, or contract testing.<br> - Familiarity with observability and what production telemetry tells you about quality.<br> - Contributions to the wider community: talks, writing, open source, or mentoring beyond your own team.<br></span> </div>
<section><p class="heading jdMain">Job Description</p><p class="heading">Roles & Responsibilities</p><div class="paragraph"><p>JOB SUMMARY Responsible for the daily shift operations of Housekeeping, Recreation/Health Club and, if applicable, Laundry. Directs and works with employees to verify property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.</p><p>CORE WORK ACTIVITIES Managing Housekeeping Operations and Budgets Verifies guest room status is communicated to the Front Desk in a timely and efficient manner. Inspects guestrooms on a daily basis. Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments. Inventories stock to verify adequate supplies. Supports and supervises an effective inspection program for all guestrooms and public space. Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals. Verifies all employees have proper supplies, equipment and uniforms. Communicates areas that need attention to staff and follows up to verify understanding. Supervises daily Housekeeping shift operations and verifies compliance with all housekeeping policies, standards and procedures. Participates in departmental meetings and continually communicates a clear and consistent message regarding the departmental goals to produce desired results.</p><p>Conducting Human Resources Activities Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary. Establishes and maintains open, collaborative relationships with employees and verifies employees do the same with them. Schedules employees to business demands and for tracks employee time and attendance. Verifies employees understand expectations and parameters. Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable. Supervises staffing levels to verify that guest service, operational needs, and financial objectives are met. Observes service behaviors of employees and provides feedback to individuals. Verifies employee recognition is taking place on all shifts. Participates in an on-going employee recognition program. Solicits employee feedback, utilizes an open door policy, and reviews employee satisfaction results to identify and address employee problems or concerns. Participates in employee progressive discipline procedures. Celebrates successes and publicly recognizes the contributions of team members.</p><p>Ensuring Exceptional Customer Service Sets a positive example for guest relations. Understands the brand's service culture. Participates in the development and implementation of corrective action plans to improve guest satisfaction. Empowers employees to provide excellent customer service. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Responds to and handles guest problems and complaints. Strives to improve service performance.</p></div></section><section><p class="heading">Desired Candidate Profile</p><p class="paragraph">High school diploma or GED; 2 years experience in the housekeeping or related professional area. OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p></section>
<p>Realize maintenance and repair work according to procedures and the daily sequencer. Report service order times as activities progress. Report blockages encountered to the hierarchical manager and participate in problem-solving discussions. Feed the QRQC with each problem encountered and indicate the solution implemented. Perform the end-of-shift review at the end of each vacation. Perform level 1 maintenance plan and maintain the tools under his responsibility. Participate in the progress activities of his entity and propose initiatives in this direction. As part of the sponsorship process, complete assigned sponsorship sessions by working towards the associated objectives. Actively participate in the RQP to achieve daily objectives. Communicate daily on results to management. Propose participatory innovations and contribute to compliance with 5S standards.</p><p><strong>Desired Candidate Profile</strong></p><p>Higher technician/license, specialization in mechanical or industrial.</p>
<p>The Technical Support Manager is responsible for leading a team of analysts providing 1st level support for Oracle Hospitality and F&B product suites (including, Opera, Simphony, RES 3700, Materials Control, R&A etc.) and associated interfaces.</p><p><strong>Duties & Responsibilities</strong></p><ul><li>Lead, mentor, and develop a team of Technical Support Analysts.</li><li>Oversee resolution of complex customer scenarios.</li><li>Act as escalation point for high-priority issues.</li><li>Monitor KPIs and drive operational excellence.</li><li>Ensure consistent use of ICCP Ticketing system.</li><li>Collaborate with Product, Development, Consulting teams.</li><li>Align with Oracle’s 24x7 support standards and strategy.</li><li>Represent support in customer and executive briefings.</li><li>Plan resources and schedules for 24x7 readiness.</li><li>Provide subject-matter expertise in strategic projects.</li></ul><p><strong>Knowledge, Skills & Abilities</strong></p><ul><li>5 – 7 years technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.</li></ul><p><strong>Other Requirements</strong></p><ul><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.</li></ul><p><strong>Abilities</strong></p><ul><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li></ul><p>Note: Leadership role in 24x7 environment. Weekend and shift flexibility required.</p><p>Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives. True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing EMAIL_ADDRESS or by calling PHONE_NUMBER in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.</p><p>Leads a specialized area which may have diverse functional elements. Frequently interacts with supervisors and/or functional peer group managers. May interact with senior management. Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle. In addition, a proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image. Because of the nature of this position, you should have excellent communication skills, as well as the ability to provide leadership and direction to a professional team. As a Manager, you will demonstrate good judgment in the balancing of customer, employee, and company objectives. Your role will have an important part in the development and execution of the Client Relations yearly business plan. In addition, you will be responsible for establishing, implementing, and communicating departmental objectives and service levels. As a manager, you will be responsible for preparing and presenting employee performance appraisals on a regular basis. You will always be prepared to act as a company spokesperson to outside customers regarding their needs and inquiries.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>5 – 7 years technical support experience, 2+ years in management.</li><li>Strong understanding of Oracle Hospitality and F&B applications.</li><li>Experience in IT systems administration and POS solutions.</li><li>Graduate degree in technical, hospitality or business field.</li><li>Experience managing customer-facing operations in 24x7 environment.</li><li>Strong problem-solving and escalation handling.</li><li>Knowledge of SQL and OS desirable.</li><li>Familiarity with ITIL/service delivery best practices desirable.</li><li>Proven leadership and coaching skills.</li><li>Desire to deliver world-class customer service.</li><li>Excellent English and French communication; other languages an advantage.</li><li>Effective with stakeholders at all levels.</li><li>Shift flexibility (nights, weekends, holidays).</li><li>Organizational skills, ability to manage competing priorities.</li><li>Ability to represent Oracle with customers and executives.</li><li>Cross-cultural management skills.</li><li>Creative thinker with continuous improvement mindset.</li><li>Self-starter with resilience and results focus.</li><li>Manage stress, deadlines, and team morale.</li><li>Bachelors degree as well as at least 3 years Client Relations experience or appropriate related experience at Oracle.</li><li>Proven track record of excellent problem solving and research skills, and excellent communication skills, while projecting a positive, professional image.</li><li>Excellent communication skills, as well as the ability to provide leadership and direction to a professional team.</li><li>Good judgment in the balancing of customer, employee, and company objectives.</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>