DevOps Engineer Jobs - Casablanca Morocco
72 Jobs Found
Save and set alert for similar positionsManage alerts
<h2><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Responsibilities & Missions:</font></font></h2><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">1. Operational Management & TACE</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Monitor and optimize the TACE (Activity Rate Excluding Leave) of the teams.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure the balance between workload and production capacity.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage the staffing of consultants on different projects (multi-client).</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">2. Delivery Excellence</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Acting as a guarantor of the quality of deliverables and compliance with commitments (SLA/KPI).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement rigorous development processes (Code Review, CI/CD, automated testing).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Provide activity reporting to management in France and to clients.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">3. Technical Expertise & Roadmap</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In collaboration with the CTO, train the teams on the key tools in our stack.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure that developments are aligned with Smile's Data roadmap.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">4. Management & Training</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify skills development needs and manage the training plan.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engage the local Data community (knowledge sharing, internal meetups).</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Recruit and integrate new talent to support growth.</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">5. Pre-sales (AVV)</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bring your expertise during the bidding phases: technical costing, architecture definition and presentation.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Promote the "Nearshore" delivery model to prospects and existing clients.</font></font></li></ul><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical Environment:</font></font></h3><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The candidate must be proficient in or have experience managing projects using the following technologies:</font></font></p><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ingestion & Orchestration: Apache NiFi, Airflow (mastery essential), dbt.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cloud platforms: Azure Data Factory, AWS Glue, Google Cloud Dataflow.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Storage & Analytics: Snowflake, Databricks, BigQuery, PostgreSQL.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Visualization: Power BI, Metabase, Tableau.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">DevOps Data: Docker, Kubernetes, Terraform, Gitlab CI.</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><h3><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired Profile:</font></font></h3><ul><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Minimum 8-10 years of experience in Data, with at least one successful experience in Service Center management or technical team management.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Soft Skills: Natural leadership, excellent communication (French/English), ability to arbitrate and a sense of customer service.</font></font></li><li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Business Vision: You understand the profitability challenges of a profit center and know how to transform a customer need into a concrete technical solution.</font></font></li></ul>
<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">JAVA Back-end or Full Stack Technical Expert</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to work within a Digital Factory of our client, a major player in the mass retail sector.</font></font></p> <p>Mission :</p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in defining project architectures in support of technical managers.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Steering and monitoring actual developments while ensuring best practices and adherence to initial recommendations,</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Independently managing upstream research and development studies and redesigning the architecture of existing projects,</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in the technical response of the AVVs,</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technology watch,</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implementation of Proofs of Concept (POCs) and development of complex modules</font></font></li> </ul> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adopting Agile and project-based </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">architectures: microservices/event-driven/Hexagonal/Modular</font></font></strong> </li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Actively contribute to improving software quality (automated testing, code coverage, Sonar).</font></font></li></ul></div><p><strong>Desired Candidate Profile</strong></p>Qualifications <div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A Master's degree ( </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+5</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> ) from an engineering school or equivalent university qualification with a specialization in computer science, or equivalent significant experience.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: +7 </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">years either in </font></font></strong> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Java/Spring Boot and Kafka/Rabbit MQ/Active MQ Backend </font></font><u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">or</font></font></u> </strong><font dir="auto" style="vertical-align: inherit;"></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> in a full stack</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> environment </font><font dir="auto" style="vertical-align: inherit;">( </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Java/Angular, React or Vue JS)</font></font></strong> </p> <p> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Technical requirements</font></font></u> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Architectures: Microservices, Hexagonal, or Event-driven</font></font></li> <li>Build Project : From Scratch</li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">JAVA, KAFKA and the Spring ecosystem </font></font></strong> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">#MustHave</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , recent versions will be a plus (Spring3, JAVA 17+)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><u><font dir="auto" style="vertical-align: inherit;">AI-Friendly mastery of AI-</font></u><font dir="auto" style="vertical-align: inherit;"> based development assistance tools , </font><u><strong><font dir="auto" style="vertical-align: inherit;">including GitHub Copilot, ChatGPT and JetBrains AI Assistant.</font></strong></u></font><u><font dir="auto" style="vertical-align: inherit;"></font><strong><font dir="auto" style="vertical-align: inherit;"></font></strong> </u> </li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Front end: </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Angular 18+, React JS, Vue JS (optional)</font></font></strong> </li> <li>BDD relationnelles (<strong>PostgreSQL, SQL)</strong> </li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Version control tools: Git, CI/CD pipelines, especially via GitLab CI/CD</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cloud, including GCP (BigQuery, BigTable) and Azure</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Using Docker for packaging and deploying applications in a DevOps context.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Clean Architecture and craftsmanship principles (SOLID, YAGNI)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Unit tests and integration tests, including JUnit, Mockito, Karate, Gatling (performance tests).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in agile methodologies, particularly </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">SCRUM</font></font></strong> </li> </ul> <p> <u><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Functional and behavioral skills</font></font></u> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit and collaboration</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good written and oral communication</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Critical thinking and selectivity.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Taking a step back to examine technical and functional issues.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Autonomy and proactivity</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Rigour and punctuality</font></font></li></ul></div>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engaging the SRE Community (articles, posts, sessions, workshops, lessons learned)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Being attentive to SRE Leads to relay their needs or pain points</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Help resolve issues raised regarding difficulties encountered with the Dynatrace implementation</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Being part of the SRE governance (under the control of the SRE Chapter Lead): ensuring the proper coordination of resources and partners, standardizing SRE practices.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify, monitor and strive to reduce the operational debt of SREs</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the onboarding of new SREs: planning actions, sharing progress for the integration of new SREs (for both CMA CGM employees and partners)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in collaboration with the Tooling teams to ensure appropriate use of the solutions provided</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engaging the SRE Community</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Challenging the systems for managing cloud applications within the scope of SRE responsibilities.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Formalizing learning paths to ensure the upskilling of IT teams on innovative or disruptive technologies, or to help SREs adopt a new tool</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree: Bac+5 in computer science, engineering, information systems or equivalent field.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Minimum 5-8 years of experience in IT environments, including significant experience in SRE / Cloud / DevOps.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of SRE tools: observability tools (Dynatrace, CloudWatch, Graphana...), CI/CD pipelines, incident management (SNOW), automation (Ansible, Terraform) and document management (Confluence)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Cloud environments: AWS (primarily), GCP and Azure</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in Site Reliability Engineering (SRE) and in managing technical teams. (Finops: cloud cost optimization, savings plan, etc.)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of on-premises infrastructures is a plus (virtualization, OS layer, RUN)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of a RACI & TOM</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and synthesis skills: evaluation of SRE practices, identification of areas for improvement, formalization of best practices</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication and collaboration: daily interactions with internal teams and service providers, management of the SRE community.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operational leadership: role of ambassador for best practices, sharing successes and innovative patterns.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of technical environments: understanding the IT challenges of a hybrid IS, Cybersecurity and Building Blocks.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work closely with external partners</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: English and professional French.</font></font></p>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engage the SRE Community (articles, posts, sessions, workshops, lessons learned). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Listen to SRE Leads to escalate their needs and pain points. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Assist in resolving issues related to difficulties encountered with Dynatrace implementation. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in SRE governance (under the supervision of the SRE Chapter Lead): ensure effective coordination of resources and partners, and standardize SRE practices. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify, monitor, and strive to reduce SRE operational debt. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the onboarding of new SREs: plan actions and share progress updates for the integration of new SREs (for both CMA CGM employees and partners). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborate with the Tooling teams to ensure the appropriate use of available solutions. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engage the SRE Community. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Challenge cloud application management systems within the scope of SRE responsibilities. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Formalize learning paths to ensure IT teams develop their skills on innovative or disruptive technologies, or to help SREs adopt new tools.</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Degree: Master's degree (Bac+5) in Computer Science, Engineering, Information Systems, or a related field. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: Minimum 5-8 years of experience in IT environments, including significant experience in SRE/Cloud/DevOps. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of SRE tools: observability tools (Dynatrace, CloudWatch, Graphana, etc.), CI/CD pipelines, incident management (SNOW), automation (Ansible, Terraform), and document management (Confluence). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Cloud environments: AWS (primarily), GCP, and Azure. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in Site Reliability Engineering (SRE) and in managing technical teams. (Finops: cost optimization) on cloud, saving plan, etc.) </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of on-premises infrastructures is a plus (virtualization, OS layer, RUN). </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of RACI & TOM. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and synthesis skills: evaluation of SRE practices, identification of areas for improvement, formalization of best practices. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication and collaboration: daily interactions with internal teams and service providers, facilitation of the SRE community. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operational leadership: ambassador of best practices, sharing successes and innovative patterns. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of technical environments: understanding of the IT challenges of a hybrid IS, cybersecurity, and building blocks. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work closely with external partners. </font></font><br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: professional English and French.</font></font></p>
<p>We are recruiting a Senior PHP / Symfony developer (minimum 5 years of experience)</p><p><br></p><p><b>Job Context</b></p><p>As part of strengthening our development teams and evolving our critical platforms, we are looking for a Senior PHP / Symfony developer capable of working on robust, high-performance and industrialized architectures.</p><p><br></p><p>The ideal candidate will be autonomous, capable of participating in technical decisions, ensuring the quality of developments, and contributing to the continuous improvement of team practices.</p><p><br></p><p><b>Experience required.</b></p><p><br></p><p>5 to 6 years minimum experience in PHP development</p><p><br></p><p>Minimum 3 years of significant experience with Symfony</p><p><br></p><p>Required experience on high-volume or high-criticality structured projects</p><p><br></p><p>Experience in an agile environment</p><p><br></p><p><b>Expected technical foundation:</b></p><p>Backend and Framework</p><p><br></p><p>Excellent command of PHP 8+</p><p><br></p><p>Excellent command of Symfony:</p><p><br></p><p>Symfony Architecture</p><p><br></p><p>Request lifecycle</p><p><br></p><p>Dependency Injection</p><p><br></p><p>Event Dispatcher / Subscribers</p><p><br></p><p>Security</p><p><br></p><p>Messenger</p><p><br></p><p>API Platform</p><p><br></p><p>ORM Doctrine</p><p><br></p><p>Console Commands</p><p><br></p><p>Symfony Cache</p><p><br></p><p>Concepts and Architecture</p><p><br></p><p>Good understanding of Design Patterns</p><p><br></p><p>Good understanding of the SOLID principles</p><p><br></p><p>REST API Architecture</p><p><br></p><p>Service-oriented architecture / microservices</p><p><br></p><p>Performance management and backend optimization</p><p><br></p><p>Error and log management</p><p><br></p><p>Good understanding of scalability issues</p><p><br></p><p>Databases</p><p><br></p><p>SQL Proficiency</p><p><br></p><p>MySQL/MariaDB or PostgreSQL experience</p><p><br></p><p>Migration Management (Migration Doctrine)</p><p><br></p><p>Query optimization</p><p><br></p><p>Distributed systems and advanced components</p><p><br></p><p>The candidate must have already worked with several modern architectural components:</p><p><br></p><p>Redis / distributed caching system</p><p><br></p><p>RabbitMQ / Kafka or messaging system</p><p><br></p><p>ElasticSearch or advanced search engine</p><p><br></p><p>Queue management and asynchronous processing</p><p><br></p><p>Advanced caching</p><p><br></p><p>DevOps and Environment</p><p><br></p><p>Linux Proficiency</p><p><br></p><p>Docker experience required</p><p><br></p><p>Good understanding of containerization</p><p><br></p><p>Knowledge of Kubernetes/OpenShift is appreciated.</p><p><br></p><p>Git / GitLab</p><p><br></p><p>CI/CD Pipelines</p><p><br></p><p>Deployment environment management</p><p><br></p><p>HTTP and network</p><p><br></p><p>Excellent understanding of HTTP fundamentals:</p><p><br></p><p>HTTP methods</p><p><br></p><p>Headers</p><p><br></p><p>Sessions</p><p><br></p><p>Cookies</p><p><br></p><p>Authentication</p><p><br></p><p>Stateless APIs</p><p><br></p><p>Basic knowledge of load balancing and reverse proxy</p><p><br></p><p>Quality and Industrialization</p><p><br></p><p>Unit and functional testing</p><p><br></p><p>PHP Unit</p><p><br></p><p>Code quality analysis</p><p><br></p><p>Compliance with development standards</p><p><br></p><p>Technical documentation</p><p><br></p><p><br></p><p><br></p><p><b>Expected soft skills</b></p><p><br></p><p>Autonomy</p><p><br></p><p>Analytical skills</p><p><br></p><p>Clear technical communication</p><p><br></p><p>Ability to challenge technical choices</p><p><br></p><p>Team spirit</p><p><br></p><p>Sense of responsibility</p><p><br></p><p>Strong culture of quality and industrialization</p><p><br></p><p><br></p><p><b>Valued differentiating factors</b></p><p><br></p><p>Experience on fintech/telecom projects</p><p><br></p><p>High availability experience</p><p><br></p><p>High sensitivity, performance and safety</p><p><br></p><p>Contribution to architectural choices</p><p><br></p><p>Experience in mentoring/coaching junior employees</p><ul>
</ul><p><strong>Desired Candidate Profile</strong></p><ul><li><br></li></ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Senior ServiceNow Developer</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from requirements analysis to production deployment and advanced support. Company Description</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Devoteam, we are Digital Transformakers. Respect, honesty, and passion drive our tribe every day.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Together, we help our clients win the digital battle: from consulting and implementing innovative technologies to adopting new uses.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cloud, Cybersecurity, Data, DevOps, Fullstack Dev, Low Code, RPA hold no secrets for our tribe!</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our 10,000+ employees are certified, trained and supported daily to take on new and innovative challenges.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A leader in Cloud, Cybersecurity and Data in EMEA, the Devoteam Group achieved a turnover of 1.036 billion euros in 2022 and aims to double it in the next 5 years.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Devoteam Maroc, a leading player in IT expertise for over 30 years (350+ consultants), is accelerating its growth by developing its nearshore expertise activities to meet the needs of our French, European and Middle Eastern clients.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Are you ready to join us and take on this challenge together? Qualifications</font></font></strong></p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and configure applications and workflows on ServiceNow.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement, customize and integrate the main ServiceNow modules:</font></font></p> <ul> <li> <p> <strong>IT Service Management (ITSM)</strong> </p> </li> <li> <p> <strong>Customer Service Management (CSM)</strong> </p> </li> <li> <p> <strong>Human Resources Service Delivery (HRSD)</strong> </p> </li> <li> <p> <strong>Governance, Risk & Compliance (GRC)</strong> </p> </li> </ul> </li> <li> <p>D velopper des scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in integrations with third-party tools (APIs, Web Services, LDAP, SSO, etc.).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and support internal teams and key users.</font></font></p> </li> </ul> <p> <strong>Certifications appr ci es</strong> </p> <ul> <li> <p>ServiceNow <strong>Certified System Administrator (CSA)</strong> </p> </li> <li> <p>ServiceNow <strong>Certified Application Developer (CAD)</strong> </p> </li> <li> <p>ServiceNow <strong>Certified Implementation Specialist (ITSM, CSM, HRSD...)</strong> </p> </li> <li> <p>ITIL Foundation v4</p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: current</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: fluent</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Benefits</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in large-scale international projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training and ServiceNow certification are provided.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">progression towards architect or technical lead positions.</font></font></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Minimum 4 years of experience on ServiceNow, including 3 years on large-scale projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong integration skills (REST, SOAP, API).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of ITIL processes.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in Agile/Scrum mode.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, autonomy and proactive approach.</font></font></p> </li> </ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">We are looking for a </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Senior ServiceNow Developer</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> to join our teams and participate in the design, development, and optimization of the ServiceNow platform. You will be involved in the entire project lifecycle, from requirements analysis to production deployment and advanced support. Company Description</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Devoteam, we are Digital Transformakers. Respect, honesty, and passion drive our tribe every day.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Together, we help our clients win the digital battle: from consulting and implementing innovative technologies to adopting new uses.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cloud, Cybersecurity, Data, DevOps, Fullstack Dev, Low Code, RPA hold no secrets for our tribe!</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our 10,000+ employees are certified, trained and supported daily to take on new and innovative challenges.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A leader in Cloud, Cybersecurity and Data in EMEA, the Devoteam Group achieved a turnover of 1.036 billion euros in 2022 and aims to double it in the next 5 years.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Devoteam Maroc, a leading player in IT expertise for over 30 years (350+ consultants), is accelerating its growth by developing its nearshore expertise activities to meet the needs of our French, European and Middle Eastern clients.</font></font></p><p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Are you ready to join us and take on this challenge together? Qualifications</font></font></strong></p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design, develop and configure applications and workflows on ServiceNow.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement, customize and integrate the main ServiceNow modules:</font></font></p> <ul> <li> <p> <strong>IT Service Management (ITSM)</strong> </p> </li> <li> <p> <strong>Customer Service Management (CSM)</strong> </p> </li> <li> <p> <strong>Human Resources Service Delivery (HRSD)</strong> </p> </li> <li> <p> <strong>Governance, Risk & Compliance (GRC)</strong> </p> </li> </ul> </li> <li> <p>D velopper des scripts (Business Rules, Client Scripts, UI Policies, Script Includes).</p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in integrations with third-party tools (APIs, Web Services, LDAP, SSO, etc.).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Follow ServiceNow development best practices (Scoped Apps, Flow Designer).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to the continuous improvement of the platform and ensure technological monitoring.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Train and support internal teams and key users.</font></font></p> </li> </ul> <p> <strong>Certifications appr ci es</strong> </p> <ul> <li> <p>ServiceNow <strong>Certified System Administrator (CSA)</strong> </p> </li> <li> <p>ServiceNow <strong>Certified Application Developer (CAD)</strong> </p> </li> <li> <p>ServiceNow <strong>Certified Implementation Specialist (ITSM, CSM, HRSD...)</strong> </p> </li> <li> <p>ITIL Foundation v4</p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">LANGUAGES</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">French: current</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">English: fluent</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Benefits</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in large-scale international projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ongoing training and ServiceNow certification are provided.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">progression towards architect or technical lead positions.</font></font></p></li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Minimum 4 years of experience on ServiceNow, including 3 years on large-scale projects.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of ITSM, CSM, HRSD, GRC modules (at least 2 modules from these).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent knowledge of ServiceNow scripting (JavaScript client and server).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Strong integration skills (REST, SOAP, API).</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of ITIL processes.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work in Agile/Scrum mode.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical mind, autonomy and proactive approach.</font></font></p> </li> </ul>
<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As a </font><em><strong><font dir="auto" style="vertical-align: inherit;">Senior Data Scientist</font></strong></em><font dir="auto" style="vertical-align: inherit;"> , you will be responsible for the following tasks:</font></font><em> <strong><font dir="auto" style="vertical-align: inherit;"></font></strong> </em><font dir="auto" style="vertical-align: inherit;"></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Development of predictive and prescriptive models:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Design and train Customer Segmentation</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> models </font><font dir="auto" style="vertical-align: inherit;">(clustering, RFM, behavioral profiling).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Develop personalized recommendation</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> engines </font><font dir="auto" style="vertical-align: inherit;">(collaborative filters, content-based, hybrid systems) to improve cross-selling and upselling.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Developing Prediction and Detection Models:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Churn, propensity, risk scoring, transaction volume forecasting </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">and detection of anomalies / behavioral rules for the fight against money laundering (AML / Anti Money Laundering)</font></font></strong> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- </font></font></strong> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Data and model engineering:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Collaborating with Data Engineers to define features and prepare the necessary training pipelines from the Datalakehouse (Cassandra, Hive, etc.).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">MLOps</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> best practices : model versioning, deployment automation, production performance monitoring (drift, bias).</font></font></li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">- Added value to the business:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Translate business needs (e.g., reduce churn, increase conversion rate) into Data Science problems.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Interpret the model results and communicate the insights to Product Owners and business stakeholders.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribute to enriching source systems and the data lakehouse with predictive data. Company description</font></font></li></ul><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">At Devoteam, we are Digital Transformakers. Respect, honesty, and passion drive our tribe every day.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Together, we help our clients win the digital battle: from consulting and implementing innovative technologies to adoption of new uses.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cloud, Cybersecurity, Data, DevOps, Fullstack Dev, Low Code, RPA hold no secrets for our tribe!</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Our 10,000+ employees are certified, trained and supported daily to take on new and innovative challenges.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A leader in Cloud, Cybersecurity and Data in EMEA, the Devoteam Group achieved a turnover of 1.036 billion euros in 2022 and aims to double it in the next 5 years.</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Devoteam Maroc, a leading player in IT expertise for over 30 years (350+ consultants), is accelerating its growth by developing its nearshore expertise activities to meet the needs of our French, European and Middle Eastern clients.</font></font></p><p><br></p><p><strong>Desired Candidate Profile</strong></p><ul><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Education:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Engineering degree (Bac+5) with a specialization in Data Science, Artificial Intelligence or Statistics/Applied Mathematics.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> 35 years of confirmed experience on similar predictive modeling and recommendation systems projects.</font></font></li><li> <strong>Comp tences Techniques :</strong> </li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of ML:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Classical algorithms (regression, classification, clustering, time series) and Deep Learning (if applicable).</font></font></li><li> <strong>Frameworks IA :</strong> Ma trise des biblioth ques Python (Scikit-learn, Pandas, XGBoost, TensorFlow ou PyTorch).</li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Big Data & Tools:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Knowledge of distributed environments (Spark/PySpark) and NoSQL databases (Cassandra, MongoDB).</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ops & CI/CD:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Familiarity with containerization environments (Docker) and model lifecycle management (MLOps).</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">technological environment:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Cloudera Data Platform, Microservices Architecture, Kafka, API Gateway (Axway), Keycloak.</font></font></li><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Methodology:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Working in Agile mode (Scrum of Scrums, weekly follow-up committees).</font></font></li><li> <strong>Collaboration :</strong> quipe pluridisciplinaire (Data Engineers, Lead Tech, Product Owners, Experts m tier).</li></ul>
<p><br></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As part of supporting the implementation of </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Target Operating Models (TOM)</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> within IT Operations and functional departments, the mission will focus on the </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Center of Excellence, the Build Factory, the Control Tower (running operations management) , and the development of </font></font></strong><font dir="auto" style="vertical-align: inherit;"></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Site Reliability Engineering (SRE)</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> skills </font><font dir="auto" style="vertical-align: inherit;">in both Cloud and On-Premise environments. </font></font><br> <br><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The candidate will join an </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">existing and active SRE community</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> and will play a cross-functional role as an </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">SRE Champion</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> , with a strong emphasis on governance, community leadership, and supporting technical teams.</font></font></p> <p> <strong> <em><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main responsibilities</font></font></em> </strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engaging the SRE Community (articles, posts, sessions, workshops, lessons learned)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Listening to SRE Leads to identify their needs or pain points</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To help resolve the problems raised regarding the difficulties encountered during the Dynatrace implementation</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Being part of the SRE governance (under the control of the SRE Chapter Lead): ensuring the proper coordination of resources and partners, standardizing SRE practices.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Identify, monitor and strive to reduce the operational debt of SREs</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the onboarding of new SREs: planning actions, sharing progress for the integration of new SREs (both for CMA CGM employees and partners)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Working in collaboration with the Tooling teams for appropriate use of the solutions provided</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engaging the SRE Community</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Challenging the systems for managing cloud applications within the framework of the SRE's responsibilities.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Formalizing learning paths to ensure the upskilling of IT teams on innovative or disruptive technologies, or to help SREs adopt a new tool. Company description</font></font></li></ul><p><br></p> <ul> </ul><p><strong>Desired Candidate Profile</strong></p><ul><li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> Bac+5 in computer science, engineering, information systems or equivalent field.</font></font></li> <li> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Experience: </font></font></strong> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 5-8 years of experience</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> in IT environments, including significant experience in </font></font><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">SRE / Cloud / DevOps</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> .</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of SRE tools: observability tools (Dynatrace, CloudWatch, Graphana...), CI/CD pipelines, incident management (SNOW), automation (Ansible, Terraform) and document management (Confluence)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of Cloud environments: AWS (primarily), GCP and Azure</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Significant experience in Site Reliability Engineering (SRE) and in managing technical teams. (Finops: cost optimization on cloud, saving plan, etc.)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of on-premises infrastructures is a plus (virtualization, OS layer, RUN)</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good understanding of a RACI & TOM</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Analytical and synthesis skills: evaluation of SRE practices, identification of areas for improvement, formalization of best practices</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Communication and collaboration: daily interactions with internal teams and service providers, management of the SRE community.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operational leadership: acting as an ambassador for good practices, sharing successes and innovative patterns.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Knowledge of technical environments: understanding the IT challenges of a hybrid IS, Cybersecurity and Building Blocks.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to work closely with external partners</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Languages: English and professional French.</font></font></li></ul>
<p><strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Key Responsibilities:</font></font></strong> </p> <ul> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contributing to the management, evolution and standardization of the AWS Landing Zone in a multi-account and multi-region context, with implementation of security, governance and compliance standards.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Development and implementation of automated solutions for managing the lifecycle of AWS accounts, including account creation, configuration, onboarding and decommissioning.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implementation and monitoring of cloud governance rules through Service Control Policies, tagging standards, guardrails and compliance controls applied to AWS accounts.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribution to the governance of AWS identities and access through IAM Identity Center / AWS SSO, Microsoft Entra ID, IAM roles and permission sets.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Implement a centralized patch management process to ensure regular, secure and efficient updates of cloud virtual machines, in accordance with internal security and operating standards.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participation in the implementation and maintenance of AWS network architectures, including inter-account connectivity, cloud/on-premises integration, network segmentation, routing and DNS.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Automation of Cloud Foundation processes via CI/CD pipelines, APIs, scripts and deployment workflows to make cloud operations more reliable and industrialized.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Development of Proofs of Concept (PoC) to validate cloud architectures, reduce technical risks and support modernization initiatives through managed AWS services and cloud-native approaches.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participating in the implementation and improvement of monitoring mechanisms, log centralization, alerting and observability to ensure better visibility on AWS accounts and platforms.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Development and maintenance of Infrastructure as Code components/modules usable with Terraform and CloudFormation StackSets.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contributing to monitoring the compliance of AWS environments, preparing cloud audits, analyzing discrepancies and implementing necessary remediation actions.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Writing and updating technical documentation, onboarding procedures, user guides, Cloud Foundation standards and support materials for application teams.</font></font></p> </li> <li> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Contribution to FinOps initiatives related to cost tracking, tagging strategy, resource optimization and improved financial visibility.</font></font></p> </li> </ul> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Stack Technique:</font></font></strong> </p> <ul> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Cloud & Landing Zone:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> AWS, AWS Organizations, AWS Control Tower, AWS Landing Zone, AWS Control Tower Account Factory for Terraform (AFT), Organizational Units.</font></font></p> </li> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">IAM & Identity Management:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> IAM, IAM Identity Center / AWS SSO, Microsoft Entra ID, AWS Permission Sets, IAM Roles, IAM Policies, MFA, PingFederate.</font></font></p> </li> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Governance, security & compliance:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> AWS Config, AWS CloudTrail, AWS GuardDuty, AWS Security Hub, AWS KMS, AWS Secrets Manager, AWS Systems Manager Parameter Store, AWS Control Tower Guardrails, Amazon Inspector, AWS Service Control Policies.</font></font></p> </li> <li> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">AWS Network:</font></font></strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;"> AWS VPC, Subnets, Route Tables, Security Groups, NACL, AWS Transit Gateway, Route 53, AWS VPN, AWS Direct Connect, AWS PrivateLink, AWS Elastic Load Balancing (ELB), AWS Global Accelerator, Amazon CloudFront, Amazon API Gateway, AWS WAF.</font></font></p></li></ul><p><strong>Desired Candidate Profile</strong></p><p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Desired profile:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Engineering degree or equivalent</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Starting with 5 years of experience in the role</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proven experience in DevOps engineering with AWS and the aforementioned stack</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">You have excellent interpersonal skills and enjoy working in a team.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A strong sense of service and commitment to your activities</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">and you are fluent in English, indeed!</font></font></li></ul>
<p><b>Mission Context:</b></p><p>As a member of the AWS Cloud Foundation team, I am responsible for the governance, automation, security, and standardization of the AWS Landing Zone and the cloud environments used by application teams. I collaborate closely with global squads (FinOps, SecOps, Cloud Adoption, and AMI) and application teams to ensure alignment with cloud best practices, the application of security and governance standards, cost optimization, AWS service adoption, and the industrialization of cloud processes.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Contribution to the management, evolution and standardization of the AWS Landing Zone in a multi-account and multi-region context, with implementation of security, governance and compliance standards.</p><p><br></p><p>Development and implementation of automated solutions for managing the lifecycle of AWS accounts, including account creation, configuration, onboarding, and decommissioning.</p><p><br></p><p>Implementation and monitoring of cloud governance rules through Service Control Policies, tagging standards, guardrails and compliance controls applied to AWS accounts.</p><p><br></p><p>Contribution to AWS identity and access governance through IAM Identity Center / AWS SSO, Microsoft Entra ID, IAM roles and permission sets.</p><p><br></p><p>Implement a centralized patch management process to ensure regular, secure and efficient updates of cloud virtual machines, in accordance with internal security and operating standards.</p><p><br></p><p>Participation in the implementation and maintenance of AWS network architectures, including inter-account connectivity, cloud/on-premises integration, network segmentation, routing and DNS.</p><p><br></p><p>Automation of Cloud Foundation processes via CI/CD pipelines, APIs, scripts and deployment workflows to make cloud operations more reliable and industrialized.</p><p><br></p><p>Development of Proofs of Concept (PoC) to validate cloud architectures, reduce technical risks and support modernization initiatives through managed AWS services and cloud-native approaches.</p><p><br></p><p>Participation in the implementation and improvement of monitoring, log centralization, alerting and observability mechanisms to ensure better visibility on AWS accounts and platforms.</p><p><br></p><p>Development and maintenance of reusable Infrastructure as Code components/modules with Terraform and CloudFormation StackSets.</p><p><br></p><p>Contributing to monitoring the compliance of AWS environments, preparing for cloud audits, analyzing gaps and implementing necessary remediation actions.</p><p><br></p><p>Writing and updating technical documentation, onboarding procedures, user guides, Cloud Foundation standards and support materials for application teams.</p><p><br></p><p>Contribution to FinOps initiatives related to cost tracking, tagging strategy, resource optimization and improved financial visibility.</p><p><br></p><p>Stack Technique:</p><p><br></p><p>Cloud & Landing Zone: AWS, AWS Organizations, AWS Control Tower, AWS Landing Zone, AWS Control Tower Account Factory for Terraform (AFT), Organizational Units.</p><p><br></p><p>IAM & Identity Management: IAM, IAM Identity Center / AWS SSO, Microsoft Entra ID, AWS Permission Sets, IAM Roles, IAM Policies, MFA, PingFederate.</p><p><br></p><p>Governance, Security & Compliance: AWS Config, AWS CloudTrail, AWS GuardDuty, AWS Security Hub, AWS KMS, AWS Secrets Manager, AWS Systems Manager Parameter Store, AWS Control Tower Guardrails, Amazon Inspector, AWS Service Control Policies.</p><p><br></p><p>AWS Network: AWS VPC, Subnets, Route Tables, Security Groups, NACL, AWS Transit Gateway, Route 53, AWS VPN, AWS Direct Connect, AWS PrivateLink, AWS Elastic Load Balancing (ELB), AWS Global Accelerator, Amazon CloudFront, Amazon API Gateway, AWS WAF.</p><p><br></p><p>Automation & Infrastructure as Code: Terraform, CloudFormation, Github Actions, Ansible, AWS Lambda, AWS Step Functions, Python, Bash, Javascript.</p><p><br></p><p>Operations, monitoring & patching: AWS CloudWatch, Dynatrace, AWS EventBridge, AWS SNS, AWS SQS, AWS Systems Manager, AWS Patch Manager, AWS Systems Manager Compliance.</p><p><br></p><p>FinOps & collaboration: AWS Cost Explorer, AWS Budgets, tagging strategy, cost optimization, reporting, Jira, Confluence, ServiceNow, Github Saas.</p><p><br></p><p>Qualifications</p><p>Desired profile:</p><p><br></p><p>Engineering degree or equivalent</p><p>Minimum 5 years of experience in the role</p><p>Proven experience in DevOps engineering with AWS and the aforementioned stack</p><p>You have excellent interpersonal skills and enjoy working in a team.</p><p>A strong sense of service and commitment to your activities</p><p>and you are fluent in English, indeed!</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p><b>Position:</b> CRM Functional Analyst</p><p> </p> <p> </p> <b>Job Description:</b> <b>Arrow Enterprise Computing Solutions,</b> a division of the Arrow Electronics Group (16,500 employees spread across 58 countries, turnover + $29 billion), provides IT professionals (service companies, publishers and integrators) with global technological solutions associated with offers of training and services, in 5 main segments: servers, storage and virtualization, networks and security, infrastructure software and Cloud solutions. <p>As part of its growth, ARROW ECS is strengthening its teams and is looking for a <b>CRM Functional Analyst</b> </p> <br> <p>Key Responsibilities</p> <p> <b>Business Analysis & Requirements</b> </p> <ul> <li>Partner with business stakeholders to understand business processes, challenges, and desired outcomes.</li> <li>Lead discovery sessions and translate business requirements into clear functional requirements, user stories, acceptance criteria, and process flows.</li> <li>Analyze existing processes and recommend opportunities for simplification, standardization, and automation.</li> <li>Facilitate requirement reviews and obtain business stakeholder alignment and sign-off.</li> </ul> <p> <b>Functional Solution Design</b> </p> <ul> <li>Translate business requirements into scalable CRM functional solutions aligned with enterprise architecture and platform standards.</li> <li>Evaluate requirements against existing Salesforce capabilities and recommend configuration-first solutions where appropriate.</li> <li>Create functional design documents, business process flows, data mappings, and solution documentation.</li> <li>Partner with Solution Architects and technical teams to validate solution feasibility and identify dependencies or impacts.</li> <li>Support solution design across Salesforce capabilities including Accounts, Contacts, Leads, Opportunities, Cases, Campaigns, and other custom business processes.</li> </ul> <p> <b>Salesforce & CRM Delivery</b> </p> <ul> <li>Serve as the functional liaison between business stakeholders and technical delivery teams.</li> <li>Support Salesforce configuration and functional validation of new capabilities and enhancements.</li> <li>Participate throughout the delivery lifecycle, including discovery, design, development, testing, deployment, and post-production support.</li> <li>Support backlog refinement, sprint planning, demonstrations, and release readiness activities.</li> <li>Identify functional gaps, dependencies, risks, and impacts across CRM applications and business processes.</li> </ul> <p> <b>Integration & Data</b> </p> <ul> <li>Define functional requirements for integrations between Salesforce and enterprise applications.</li> <li>Work with architecture and integration teams to document data flows, field mappings, business rules, and integration scenarios.</li> <li>Support data quality, data governance, migration, cleansing, and validation activities.</li> <li>Analyze CRM data and identify opportunities to improve data accuracy, completeness, and usability.</li> </ul> <p> <b>Testing & Quality Assurance</b> </p> <ul> <li>Develop functional test scenarios and support system integration testing and User Acceptance Testing (UAT).</li> <li>Coordinate with business users during UAT, including defect triage, resolution, and retesting.</li> <li>Validate delivered solutions against requirements and acceptance criteria prior to production deployment.</li> <li>Support regression testing and release validation as needed.</li> </ul> <p> <b>Stakeholder & Delivery Management</b> </p> <ul> <li>Communicate effectively with business, product, and technical stakeholders across different levels of the organization.</li> <li>Provide clear status updates and proactively identify risks, issues, dependencies, and decisions requiring escalation.</li> <li>Collaborate with geographically distributed and cross-functional teams.</li> <li>Maintain functional documentation and ensure appropriate knowledge transfer to business and support teams.</li> </ul> <p> <b>Do you see yourself as our future colleague? If yes send us your application.</b> </p> <p>#LI-HL1</p> <p> </p> <p> </p> <b>Location:</b> MA-Casablanca, Morocco (Boulevard Al Quods)<p> </p> <p> </p> <b>Time Type:</b> Full time <p> </p> <b>Job Category:</b> Information Technology<p><strong>Desired Candidate Profile</strong></p><ul><li>Bachelor s degree in Information Technology, Computer Science, Business, or a related field, or equivalent professional experience.</li><li> <b>5+ years of experience</b> as a Functional Analyst, Business Analyst, Salesforce Analyst, or similar CRM-focused role.</li><li>Strong hands-on functional knowledge of <b>Salesforce Sales Cloud and/or Service Cloud</b>.</li><li>Strong understanding of CRM concepts and end-to-end sales and customer service processes.</li><li>Experience creating user stories, acceptance criteria, functional specifications, process flows, and data mappings.</li><li>Experience working with Salesforce integrations and enterprise systems.</li><li>Experience supporting UAT, defect management, and production releases.</li><li>Strong analytical, problem-solving, communication, and stakeholder-management skills.</li><li>Experience working in <b>Agile/Scrum delivery environments</b>.</li></ul><ul><li>Salesforce Administrator, Business Analyst, Sales Cloud Consultant, or Service Cloud Consultant certification.</li><li>Experience working in large-scale, global enterprise Salesforce environments.</li><li>Understanding of Salesforce security, roles, profiles, permission sets, sharing, and data access concepts.</li><li>Experience with Salesforce APIs, middleware, ERP, data platforms, or other enterprise integrations.</li><li>Experience with Jira, Confluence, DevOps/release-management tools, and Agile delivery practices.</li><li>Exposure to Salesforce AI, automation, reporting, dashboards, and analytics capabilities.</li><li>Experience supporting global or multi-region business processes and stakeholder groups.</li></ul>
<p>YOUR MISSION:</p><p><br></p><p> Reporting to the Digital Workplace Department, you will collaborate closely with the Service Delivery Manager and the architect.</p><p><br></p><p>DWP, the cybersecurity teams, the Project Office, and our industry partners.</p><p>Your responsibilities cover four main pillars:</p><p>1. Technical management of the M365 platform:</p><p>• Governance of the M365 environment (Exchange Online, SharePoint, Teams, OneDrive, Entra ID)</p><p>• Lifecycle management: identities, groups, licenses, external shares</p><p>• Monitoring and continuous improvement of service quality (via Nexthink Infinity, Microsoft Analytics,</p><p>Graph/PowerShell logs, etc.)</p><p>• Integration of generative AI solutions (Microsoft Copilot, RAG with Graph API or Azure OpenAI) to</p><p>improve usability</p><p>• Standardization and optimization of usability: site templates, Teams templates, retention policies, etc.</p><p>• Definition and maintenance of Group M365 standards (use cases, configurations, technical patterns).</p><p>• Proactive reduction of functional and technical fragmentation.</p><p>• Active contribution to decisions regarding the balance between local needs and Group models.</p><p>• Value-driven management & indicators</p><p>o Monitoring the actual adoption of collaborative and AI practices. Contribution to indicators:</p><p>▪ user experience quality (Nexthink), service adoption,</p><p>▪ operational efficiency, reduction of pain points.</p><p>o Participation in a value-driven management approach, not solely based on technology.</p><p>2. Industrialization & Automation:</p><p>• Development of advanced PowerShell scripts to automate recurring operations</p><p>• Use of Microsoft Graph API, Logic Apps, and Power Automate to orchestrate intelligent workflows</p><p>• Industrialization of technical tasks (provisioning, cleanup, reporting, deprovisioning)</p><p>• Contribution to CI/CD pipelines for M365 artifacts (runbooks, Logic App flows, Power</p><p>Platform connectors)</p><p>• Integration with ServiceNow (ITSM process automation): runbooks, service catalogs</p><p>• Leveraging Nexthink data (collaborative use, user experience quality) to drive the</p><p>improvement roadmap</p><p>3. Operations Support & Managed Service Provider Relationship Management:</p><p>DWP – M365 Tech Lead – Job Description</p><p>• Contribution to operational governance: participation in committees (run, security, project)</p><p>• Management of offshore activities (level 2/3 support, task delegation)</p><p>• Analysis of major incidents, remediation plans, and post-mortem reviews</p><p>• Production and updating of KPIs / Service SLAs and performance dashboards</p><p>4. Cross-functional technical expertise & technology monitoring:</p><p>• Expert advisor on Smart Collaboration technologies</p><p>• Analysis of technical risks related to security/GDPR/compliance projects</p><p>• Participation in architectural choices, definition of technical patterns</p><p>• Continuous monitoring of M365 innovations (evolution and new services)</p><p>5. Industrialization, automation & MANHATTAN program:</p><p>• Contribution to the OVERLORD/MANHATTAN Automation Hub:</p><p>o automation of user journeys (onboarding, lifecycle, provisioning),</p><p>o orchestration via Graph API, Logic Apps, Power Automate, Azure Functions,</p><p>o strong integration with ServiceNow (catalog, runbooks, ITSM automation).</p><p>• “Automation by design” approach for new M365 services.</p><p>6. Transformation of uses:</p><p>• Deployment and integration of generative AI solutions as a tool for transforming daily work.</p><p>• Contribution to Reinvent/Adopt use cases (task automation, decision support, knowledge</p><p>access).</p><p>• Collaboration with the security, data, and AI Factory teams on controlled use cases.</p><p>DWP – Tech Lead M365 – Job Description</p><p>Required Technical Skills</p><p>• Ability to challenge the existing system and propose simplifications.</p><p>• Product/service platform culture.</p><p>• Ability to work in a transformation context, with discipline and prioritization.</p><p>• Comfort in complex, multi-stakeholder, multi-country environments.</p><p>Skills:</p><p>Microsoft 365 environment; Expertise in Exchange Online, SharePoint, Teams, OneDrive, Entra ID;</p><p>Scripting and DevOps</p><p>; Automation;</p><p>Observability</p><p>; ITSM;</p><p>Security and compliance.</p><p>Desired profile:</p><p>Advanced PowerShell, Microsoft Graph API, Logic Apps, Power Automate;</p><p>Runbook design, deployment of automated workflows;</p><p>Nexthink Infinity, Power BI, Microsoft monitoring tools;</p><p>Knowledge of ServiceNow workflows (integration, automation);</p><p>RBAC, MFA, DLP, classification, audit, Zero Trust;</p><p>Professional English (reading, writing, speaking) essential.</p><p>Beyond technical expertise, we are looking for someone capable of leading a transformation,</p><p>industrialization, and automation trajectory, and actively contributing to the modernization of</p><p>the Group's IT and collaborative practices.</p><p>• Higher education (Master's degree or equivalent) in computer science</p><p>• Proven experience in the administration and evolution of the Microsoft 365 platform in a</p><p>complex environment</p><p>• Strong organizational skills, rigor, and ability to work in a cross-functional team (offshore/onshore)</p><p>• Essential developer background (scripting, APIs, CI/CD)</p><p>• Curiosity, autonomy, analytical skills, and proactive approach</p><p>• Strong interest in staying up-to-date with technological advancements (Cloud, generative AI, automation)</p><p>Additional qualifications that will make a difference</p><p>: • Experience integrating or using Microsoft Copilot, Syntex, or Azure AI services</p><p>• Proficiency with Nexthink Infinity for managing user experience</p><p>• Knowledge of ServiceNow (ITSM, automation, catalog management)</p><p>• Active participation in large-scale industrialization or migration projects</p><p><strong>Desired Candidate Profile</strong></p><p><br></p>
<p>Responsible for Health, Safety, and Environment (HSE) to ensure the protection of people and operational safety, in compliance with Group rules, applicable legislation, and ISO 14001 and NM PHONE_NUMBER standards.</p>
<p>Job Responsibilities</p>
<ul>
<li>Carries out responsibilities in alignment with the company s QHSE values and policies</li>
<li>Deploys and implements the AkzoNobel Group HSE policy at the local level</li>
<li>Contributes to defining local HSE objectives, budget, and annual plan, and ensures their execution and follow-up</li>
<li>Maintains and develops the HSE management system (manuals, procedures, and related documents) in accordance with applicable standards (ISO 14001, OHSAS 18001, Group directives, etc.)</li>
<li>Acts, in collaboration with management, as a driver for HSE culture, continuous improvement, and compliance with HSE policies and procedures</li>
<li>Manages, develops, and coaches teams, and promotes talent development</li>
<li>Plans, manages, and coordinates assigned projects and ensures their successful completion</li>
<li>Monitors changes in local HSE regulations and ensures compliance with legal requirements and company standards</li>
<li>Leads the continuous improvement process related to HSE</li>
<li>Assesses and anticipates occupational risks and environmental impacts of company activities</li>
<li>Ensures prevention and minimization of accidents and incidents</li>
<li>Ensures proper use of personal protective equipment (PPE) and waste segregation</li>
<li>Ensures cleanliness and organization of workstations</li>
<li>Maintains and updates HSE dashboards and analyzes performance indicators</li>
<li>Validates special raw material (MP) instructions</li>
<li>Participates in Process Hazard Analysis (PHA)</li>
<li>Participates in pre-startup reviews of new equipment and installations</li>
<li>Participates in Management of Change (MOC) reviews</li>
<li>Leads incident/accident investigation and analysis activities</li>
<li>Participate in daily and quarterly HSE reviews</li>
<li>Organizes and coordinates HSE committee meetings</li>
<li>Conducts Process Safety Management (PSM) audits</li>
<li>Builds and maintains a network of internal and external HSE experts and represents the organization in external HSE-related associations</li>
<li>Promotes understanding and implementation of the Responsible Care concept</li>
<li>Monitors company waste evaluation to control and reduce it</li>
</ul><p><strong>Desired Candidate Profile</strong></p><p>Role Requirements</p>
<ul>
<li>University degree with at least 5 years of experience in HSE management or similar roles</li>
<li>Strong knowledge of ISO 14001 and ISO 45001 standards</li>
<li>Project management skills</li>
<li>Proficiency in English (written and spoken)</li>
<li>Proficiency in standard office tools</li>
<li>Good understanding of company operations</li>
<li>Excellent communication skills</li>
<li>Strong negotiation skills with various stakeholders</li>
<li>Ability to train and facilitate multidisciplinary and diverse teams</li>
<li>Strong ability to manage priorities and conflicts</li>
<li>Methodical, rigorous, responsive, and analytical mindset</li>
<li>Strong interpersonal skills</li>
<li>Ability to work in a team environment</li>
<li>Results- and customer-oriented</li>
<li>Commitment to meeting objectives and deadlines</li>
</ul>
<p>As an Ambassador of the Maison, the Store Manager efficiently develops and optimizes the Casablanca Morocco Mall boutique performance and profitability by managing the boutique team, ensuring excellence in boutique operations, and maintaining the highest level of customer service throughout the store in line with Christian Dior expectations.</p><p><strong>Desired Candidate Profile</strong></p><p>Proven experience in luxury retail management. Goal-oriented mindset with strong leadership and problem-solving capabilities. Excellent analytical, communication, time management, and organizational skills. Ability to work under pressure, manage stress, and adapt flexibly to store needs. Mentoring and coaching attitude with high emotional intelligence. Languages: Fluent in English and Arabic; French and additional foreign languages are a strong plus.</p>
<p><br></p><p>Purpose </p> <p> Build and run the Partner Enablement Team, own the partner onboarding programme end to end, and be the single voice of partners towards Product Management. </p> <br> <p> Key Responsibilities </p> <ul> <li> <b> Qualify partners:</b> assess readiness, conduct discovery calls, and identify high-potential opportunities for Arrow sales. </li> <li> <b> Deliver demos:</b> run standard product demonstrations and support advanced demos with sales teams. </li> <li> <b> Configure & onboard:</b> guide partners through setup, data imports, users, pipelines, quotes, and catalog configuration. </li> <li> <b> Train users:</b> deliver sales and admin training sessions, webinars, and Q&A workshops. </li> <li> <b> Drive adoption:</b> conduct regular follow-ups, monitor engagement, and re-activate inactive partners. </li> <li> <b> Capture feedback:</b> log product requests, bugs, and enhancement ideas; contribute to FAQs and knowledge content. </li> <li> <b> Collaborate internally:</b> work closely with Sales and the Integration Support Specialist on CRM-related projects. </li> </ul> <br> <p> Success Measures </p> <ul> <li> 80%+ of partners configured within 30 days. </li> <li> 60%+ active partner adoption by Day 30. </li> <li> Minimum 2 trained sales users per partner. </li> <li> All product requests tracked and answered within 5 business days. </li> <li> Training satisfaction score of 4/5 or higher. </li> </ul> <br> <p>What s In It for You </p> <ul> <li> A full-time permanent role within a globally recognized IT leader. </li> <li> The chance to work on strategic, high-impact programs. </li> <li> A dynamic international environment, collaborating with teams across EMEA and North America. </li> <li> Opportunities for career growth and professional development in cloud and project management. </li> <li> A culture that values innovation, collaboration, and continuous improvement. </li> <li> Full Permanent contract, </li> <li> Social advantages: CNSS, CIMR, Health insurance. </li> </ul> <br> <p><br></p><p><strong>Desired Candidate Profile</strong></p><ul> <li> 3-6 years' experience in Customer Success, Onboarding, Pre-Sales, Training, or Channel Enablement within SaaS or IT. </li> <li> Strong presentation and training skills. </li> <li> Experience with CRM platforms such as Salesforce, Dynamics, or HubSpot. </li> <li> Comfortable with data imports and basic system configuration. </li> <li> Fluent English and French; internal Arrow candidates with channel or ArrowSphere experience strongly encouraged. </li> </ul>
<p>Do you want a front row seat to how a real tech product works, from the inside out? Nuit e is hiring a recent graduate to join our team as a Junior Data Analyst, Product; a key role at the intersection of product and engineering. You'll dive into our systems to understand what's happening behind the scenes, investigate issues, and turn technical findings into clear answers for the team. You'll also be the main point of contact for technical questions from clients, triaging what needs deeper investigation and following through until it's solved. Working closely with engineering and product, you'll build skills that go well beyond a typical entry-level analyst role, with real room to grow as your career develops.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Strong SQL skills</li><li>Excellent spoken and written English</li><li>Great communication skills, comfortable explaining technical findings clearly</li><li>A team player: curious, eager to learn, and humble enough to take direction</li><li>Someone who thrives on digging into logs and data to find answers</li></ul>
<p>Exempt, <b>Grade 15</b> </p> <p>Sales Incentive Program (<b>SIP</b>) eligible</p> <p> </p> <p> <b>GENERAL SCOPE</b> </p> <p>Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility. </p> <p> </p> <p> <b>KNOWLEDGE</b> </p> <p>Normally top-level jobs requiring considerable knowledge of the job. Complete acquaintance with and understanding of the general aspects and technical phases of the job and their practical applications to problems and situations ordinarily encountered. </p> <p> </p> <p> <b>JOB COMPLEXITY</b> </p> <p>Independently performs non-routine and moderately complex assignments. Researches assignments, processes, and analyzes data and may develop recommendations. Competently uses computers and other systems to access, maintain, and manipulate data. May provide leadership, direction to lower level employees. In technical or production positions, may determine methods, operations, sequences; develops and/or modifies products and equipment to requirements. </p> <p> </p> <p> <b>IMPACT</b> </p> <p>Impact may affect work of others and potentially, if not caught, at section level. Contributes to and supports the completion of major organization activity. Erroneous work would have negative impact.</p>
<p><br></p> <p> </p> <p> <b>PRIMARY ROLE</b> </p> <p>- Expand market penetration for assigned region or customers in the Pulp & Paper and Water industry. Identify new customers and opportunities within region and grow business while reinforcing Solenis brand.</p> <p>- Manages a base of business ranges from very little to large base. A Sales Professional must have a defined territory or industry where they have sufficient opportunity to capture competitively held business; and assigned an aggressive and achievable revenue growth target.</p> <p> </p> <p> <b>KEY ACCOUNTABILITIES</b> </p> <p>- Develops business development strategies and creates annual business development plans for relevant area to reach required business objectives and revenue.</p> <p>- Works closely with extended commercial team (ie Corporate Accounts, Regional Marketing, Pricing, and Applications) to understand business requirements and market needs.</p> <p>- Sell new business and new applications in your territory. Develop and implement sales plans on new opportunities including documenting ROI and value delivery.</p> <p>- Establish, maintain and prioritize an accurate and current sales funnel in SFDC. Manage profitability of the account (pump settings, pricing, and accounts receivable). Review territory applications and processes/procedures for safety improvements</p> <p>- Achieve customer satisfaction resulting in optimal retention of existing business and growth of new business</p><p><strong>Desired Candidate Profile</strong></p><p><b>EDUCATION & EXPERIENCE</b> </p> <p>Typically requires a minimum of 3-5 years of related experience with a Bachelor s degree or equivalent experience.</p>
<p><br></p><h3>How you will contribute</h3><ul><li>Assist and lead the cultural transformation regarding HSE to help plant to achieve Zero accidents and Incidents</li><li>Be responsible for coordinating and overseeing implementation of all Health & Safety programs and processes</li><li>Participate in investigations to facilitate closure of identified non-conformances</li><li>Provide Health and Safety expertise for the plant for all new projects and change management activities</li><li>Follow up on non-conformances and develops the systems to resolve them based on root cause analysis</li><li>Maintain an up-to-date incident reporting system, assist with investigating incidents in conjunction with the HSE Pillar team/safety committee and drive the completion of corrective actions to eliminate root causes/reoccurrence</li><li>Develop technical guidance programs to identify and remove physical hazards</li></ul><p><strong>Desired Candidate Profile</strong></p><h3>What you will bring</h3><p>A desire to drive your future and accelerate your career. You will bring experience and knowledge in:</p><ul><li>Experience in Environmental Health and Safety</li><li>Must have completed Environmental Health and Safety training in areas such as OSHA, EPA, DNREC</li><li>Experience in safety, and/or environmental technical standards</li><li>Excellent verbal and written communication skills and ability to work with individuals at all levels</li><li>Understanding and knowledge of regulatory reports and compliances including experience with ISO</li></ul><p>No Relocation support available</p>
Receive email alerts for DevOps Engineer Jobs jobs
You can cancel your email alert at anytime