Manager Jobs in Morocco
499 Jobs Found
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<br> Company culture : <p><strong>DXC – CDG</strong> stands out for a culture strongly focused on <strong>performance and competitiveness</strong>, where ambition, challenge and customer orientation shape priorities. This dynamic is balanced by a <strong>collaborative culture</strong>, fostering trust, empowerment and close managerial support. It also integrates an <strong>innovation dimension</strong>, encouraging initiative, adaptability and experimentation. Finally, a well-established <strong>organizational culture</strong> provides structure, ensuring process rigor, reliability and operational efficiency.
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<br> Job : <ul><li>- Manage Level 2 troubleshooting requests<br>- Ensure remote take-over<br>- Receive phone calls<br>- Carry out IT equipment inventory tracking<br>- Support software distribution and management processes, including application integration and troubleshooting during software installation<br>- Participate in equipment maintenance (printers, teleconferencing systems, servers, switches, firewalls)<br>- Test new or modified components integrated into the Windows environment<br>- Create and perform documentation updates for users and systems<br>- Determine equipment problems and be able to resolve them<br>- Document IT procedures using Visio</li></ul> <br> Required profile : <ul><li><strong>Education Level:</strong> Minimum Bachelor's degree (2-3 years) in IT preferred.</li><li><strong>Professional Experience Level:</strong> With a minimum of 1 year of experience as a Service Desk Agent</li><li><strong>Languages:</strong> Perfectly fluent in French and English, both written and spoken</li></ul><p><strong>Technical Skills:</strong></p><br><br><ul><li>Windows 7 Operating System</li><li>Exchange</li><li>Network Knowledge</li><li>ITIL Certification</li></ul><p><strong>Behavioral Skills:</strong></p><br><br><ul><li>Customer focus and service</li><li>Cooperation / Team spirit</li><li>Writing skills</li><li>Writing skills</li></ul> <br><br> </div>
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Job : <p>Reporting to the Banking Services and Customer Relations Department, your main missions will be:</p><br><br><p>• To ensure the billing aspect, budget monitoring, and production of regulatory reporting and reports related to the management of the Investor Services Pole (PSI) activities;<br>• Collect, consolidate, and analyze data for the production of reports;<br>• Ensure the submission of regulatory reports to the regulator;<br>• Implement and monitor key performance indicators (KPIs) to measure the Pole's activities;<br>• Ensure the quality and reliability of data used for reporting;<br>• Maintain the billing repository, monitor, and ensure the billing and commission collection process for PSI clients;<br>• Manage the Maroclear billing process;<br>• Verify the conformity and consistency of accounting and financial data by reconciling with the finance department;<br>• Participate in the preparation of annual budgets and monitor variances between forecasts and actuals;<br>• Regularly monitor and analyze financial performance and identify and communicate discrepancies;<br>• Contribute to the optimization of reporting and billing processes;<br>• Participate in the Pole's cross-functional projects and support the implementation of new analytical tools.<br> </p><br><br> <br> Required profile : <br><p>• Master's degree (Bac+5) from a business school or university, ideally with a specialization in finance, accounting, management, or equivalent;<br>• Prior experience in a similar role is desirable.</p><br><br><p><strong>IV. Skills required for the position:</strong></p><br><br><p>• Strong command of general and analytical accounting (entries, VAT, reconciliations);<br>• Good knowledge of billing processes, regulatory reporting, and banking and financial regulations;<br>• Basic legal knowledge;<br>• Proficiency in management and reporting tools (Excel, Megara, SESAM, Power BI);<br>• Skills in data analysis and indicator exploitation;<br>• Mastery of writing techniques;<br>• Analytical and synthetic skills;<br>• Rigor and attention to detail;<br>• Initiative and proactive attitude;<br>• Good communication and teamwork skills;<br>• Adaptability and ability to manage multiple activities simultaneously.<br> </p><br><br> <br><br> </div>
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Company culture : <p><strong>PwC</strong> operates within a <strong>highly structured and process-driven culture</strong>, where rigor, reliability and quality standards are central to performance. This framework is closely balanced by an equally strong <strong>collaborative dimension</strong>, promoting trust, teamwork and a supportive, people-focused leadership style. A <strong>measured competitive mindset</strong> reinforces results orientation and market reputation, while innovation remains present but more controlled and secondary.
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<br> Job : <p>As part of our activities, we are recruiting a Digital Project Manager primarily responsible for missions with a clientele composed of major national and international players.</p><br><br><p>Your responsibilities: </p><br><br><p><strong>Digital Project Management </strong><br>• Define and scope digital projects in line with performance objectives.<br>• Develop and monitor project schedules, resources, and budget.<br>• Coordinate business, IT, data, and external supplier teams.<br>• Ensure project reporting to the Performance Manager and Transformation Officer.<br>• Manage risks, trade-offs, and priorities.<br> </p><br><br><p><strong>Deployment and optimization of performance tools</strong><br>• Participate in defining and evolving KPIs and management tools.<br>• Design or improve dashboards, reporting solutions, and automation tools.<br>• Supervise testing, acceptance, and go-live phases.<br>• Guarantee the quality, reliability, and availability of the digital tools used.<br> Continuous improvement & digitalization of processes<br>• Analyze existing processes and identify digitalization opportunities.<br>• Propose innovative solutions to reduce manual tasks, improve data quality, and streamline operations</p><br><br><p><strong>Change Management</strong><br>• Prepare and deliver training, support materials, and communications related to new tools.<br>• Support operational teams in adopting digital solutions.<br>• Collect user feedback and continuously adjust solutions.<br> </p><br><br> <br> <br> Required profile : <p>• Master's degree (Bac+5) from a business school, engineering school in information systems, computer science, or project management<br>• 3 to 5 years of experience in digital project management or digital transformation<br> </p><br><br> <br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p><strong>FUTURE MANAGERS PROGRAM: </strong></p><br><br><p><strong>What if your potential became your best qualification?</strong></p><br><br><ul><li>Are you a graduate of a top business school and have one to two years of experience in a bank?</li><li>Do you want to give a new boost to your career, develop your management skills, and take on new challenges?</li></ul><p>As part of the development of its network, the Arrawaj Foundation is launching its Managers Program, a program designed to identify, train, and support high-potential talents towards management responsibilities.</p><br><br><p><strong>What awaits you:</strong></p><br><br><p>Joining this program means benefiting from a structured program combining:</p><br><br><ul><li>Comprehensive training in the role of a Manager;</li><li>Personalized support from experienced managers;</li><li>The development of your skills in management, performance monitoring, business development, and team management;</li><li>Operational immersion, gradually preparing you to take responsibility for a client portfolio.</li></ul> <br> Required profile : <p><strong>Your profile: </strong></p><br><br><ul><li>Graduate of a top business school;</li><li>One to two years of experience in a bank;</li><li>Charisma, sense of responsibility, and initiative;</li><li>Strong customer and results orientation;</li><li>Excellent interpersonal skills and a passion for management.</li><li>Experience in the banking sector is a plus</li></ul><p><strong><em>Your leadership deserves a new challenge. Join the Arrawaj Foundation and contribute to growing a network that places people, performance, and commitment at the heart of its success.</em></strong></p><br><br> <br><br> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>As part of the development of our Supeco business unit, we are strengthening our prospecting department by recruiting Prospecting Managers in Casablanca.</p><br><br> <p>Assigned to the Expansion Department, your role is to contribute to the development of the real estate business by taking charge of prospecting for new store locations.</p><br><br> <p><strong>Missions & Responsibilities:</strong></p><br><br> <ul> <li>Build and track a file of potential business opportunities;</li> <li>Analyze the needs of the BU Management through knowledge of the local and regional market and market research;</li> <li>Take charge of negotiating rental conditions;</li> <li>Present and get projects validated by the BU Management / the Investment Monitoring Committee;</li> <li>Carry out the necessary administrative authorization requests;</li> <li>Achieve the objectives in terms of number of rentals.</li> </ul> <br> <br> <br> Required profile : <ul> <li>With a Bac+5 degree in business, you have a minimum of 2 years of experience in commercial and field prospecting.</li> <li>Good knowledge of commercial and financial analysis.</li> <li>Knowledge of public and private actors.</li> <li>Good vision of commercial development prospects, the market, and the competition.</li> <li>Results-oriented, interpersonal skills, communication and organization skills.</li> </ul><p>"LabelVie is committed to preventing all forms of discrimination, particularly those based on sex or family situation and responsibilities. LabelVie is committed to promoting equal opportunities between men and women in terms of access to employment and training, working conditions, pay, career development, and access to positions of responsibility.".</p><br><br> <br><br> </div>
<p>Capgemini Engineering, a global leader in engineering services, brings together teams of engineers, scientists, and architects to help the world's most innovative companies unlock their potential. From autonomous cars to life-saving robots, our experts in digital and software technologies think outside the box by providing unique R&D and engineering services across all sectors. Join us for a career full of opportunities, where you can make a difference and no day is the same.</p><p>About the position</p><p>As part of the development of our activities in the automotive sector, we are looking for an experienced Technical Manager IVI (In-Vehicle Infotainment) & Connectivity to lead technical teams working on strategic projects related to embedded systems, infotainment, and vehicle connectivity. You will be the technical and managerial reference for a multidisciplinary team and will ensure the interface with clients, suppliers, and different project stakeholders. This position requires solid technical expertise in IVI/Connectivity systems as well as excellent leadership and team management skills.</p><p>Location: Casablanca</p><p>Education: Bac+5 / Engineering Degree in Electronics, Embedded Systems, Embedded Software or equivalent</p><p>Experience: +7 years (senior profiles)</p><p>Languages: French and English proficiency required</p><p>Job responsibilities</p><ul><li>Lead and coordinate the activities of a technical team dedicated to Infotainment & Connectivity projects.</li><li>Ensure the technical and methodological leadership of the team.</li><li>Define priorities, supervise workload, and ensure compliance with deadlines and quality of deliverables.</li><li>Support engineers and technical managers in resolving critical issues and technical escalations.</li><li>Monitor performance indicators (KPIs), project risks, and associated action plans.</li><li>Participate in client governance committees and report on activity progress.</li><li>Manage interactions with suppliers and coordinate associated technical actions.</li><li>Contribute to the development of employee skills, coaching, and integration of new recruits.</li><li>Deploy best development practices and implement continuous improvement actions.</li></ul><p>Our commitments and priorities:</p><p>The Capgemini group promotes an inclusive culture in a multicultural and disability-friendly environment. By joining us, you will join a collective that values diversity, develops the potential of its talents, engages in solidarity initiatives with its partners, and mobilizes to reduce its environmental impact across all its sites and with its clients.</p><p>Capgemini is a responsible, multicultural global leader, bringing together nearly PHONE_NUMBER people in over 50 countries. With 55 years of experience, we are a strategic partner for companies in the transformation of their activities by leveraging the full power of technology and innovation in constantly evolving fields such as cloud, data, Artificial Intelligence, connectivity, software, digital engineering, or platforms.</p><p><strong>Desired Candidate Profile</strong></p><p>Education: Bac+5 / Engineering Degree in Electronics, Embedded Systems, Embedded Software or equivalent</p><p>Experience: +7 years (senior profiles)</p><p>Languages: French and English proficiency required</p>
<p>JOB PURPOSE / SUMMARY: Within the Inter-Regional Flow team, the intercontinental flow launch coordinator ensures the readiness and launch of supply flows for: New parts delivered to MEA plants from other regions (EE, CN, IAP) and from within MEA. Lead the industrialisation of intercontinental supply flows, aligned with project milestones, to secure successful production launches. Act as the main project contact for all intercontinental logistics flow topics. Maintain the business reference framework and support pre-project studies to define operational requirements. Conduct optimisation studies and identify productivity improvement opportunities.</p><p>ROLE AND RESPONSIBILITIES: Coordinate cross-functional stakeholders involved in flow launches, including BOM Managers, Purchasing, Packaging, Transport, Manufacturing and Engineering. Secure the required inputs to deliver expected project outputs. Maintain accurate project data by tracking changes to references, sourcing and related updates. Coordinate service centre teams and prioritise their workload. Notify project teams of schedule risks and record any required escalations. Prepare an operational workload plan for each project and monitor its execution. Map and review processes, then recommend improvements or task transfers to the service centre. Review logistics cost breakdowns and identify optimisation opportunities. Propose innovative solutions to improve supply chain performance or address crisis situations. Keep project schedules on track while managing changes. Provide solutions to recurring changes in scope or context to prevent extra costs. Monitor and improve flow launch process performance. Escalate key risks when required. Drive continuous improvement of the flow launch process. Lead complex optimisation initiatives. Other: Request new routes and rate proposals from Global Purchasing. Work with Global and Regional teams on new transport, warehousing and packaging projects.</p><p><strong>Desired Candidate Profile</strong></p><p>The role requires:</p><ul><li>A structured and disciplined approach to work.</li><li>Broad knowledge of Logistics, Packaging, Transport, Manufacturing and Bill of Materials.</li><li>Read-only access to relevant applications.</li><li>The ability to analyse processes effectively.</li><li>The ability to use AI tools to support data analysis, process improvement and decision-making.</li><li>An understanding of responsible AI use, including data quality, confidentiality and human validation of outputs.</li></ul>
<p><font dir="auto" ><font dir="auto" >1. Management of L2 teams</font></font></p><p><font dir="auto" ><font dir="auto" >Direct management of Level 2 teams</font></font></p><p><font dir="auto" ><font dir="auto" >Managing workload, capacity, and resource allocation</font></font></p><p><font dir="auto" ><font dir="auto" >Incident dispatch and prioritization</font></font></p><p><font dir="auto" ><font dir="auto" >Definition and monitoring of individual and collective objectives</font></font></p><p><font dir="auto" ><font dir="auto" >Supporting employees in their career development</font></font></p><p><font dir="auto" ><font dir="auto" >development and monitoring of skills development plans</font></font></p><p><font dir="auto" ><font dir="auto" >2. Training and skills development</font></font></p><p><font dir="auto" ><font dir="auto" >Construction and monitoring of the teams' training plan</font></font></p><p><font dir="auto" ><font dir="auto" >Development of versatility and functional coverage</font></font></p><p><font dir="auto" ><font dir="auto" >Supporting the transformation towards a comprehensive and cross-functional support model</font></font></p><p><font dir="auto" ><font dir="auto" >Promoting the use of AI and automation tools in daily activities</font></font></p><p><font dir="auto" ><font dir="auto" >3. Knowledge Management</font></font></p><p><font dir="auto" ><font dir="auto" >Enrichment, structuring and maintenance of the knowledge base</font></font></p><p><font dir="auto" ><font dir="auto" >Definition of documentation and capitalization standards</font></font></p><p><font dir="auto" ><font dir="auto" >Use of Group tools (ServiceNow, Teams, SharePoint, Copilot) to ensure the dissemination and sustainability of knowledge</font></font></p><p><font dir="auto" ><font dir="auto" >Implementation of a Knowledge-Centered Support approach</font></font></p><p><font dir="auto" ><font dir="auto" >4. Operational Excellence</font></font></p><p><font dir="auto" ><font dir="auto" >Facilitating continuous improvement of Level 2 support</font></font></p><p><font dir="auto" ><font dir="auto" >Management of corrective and preventive actions</font></font></p><p><font dir="auto" ><font dir="auto" >Coordination of activities between L2 and L3 teams</font></font></p><p><font dir="auto" ><font dir="auto" >Monitoring of requests for expertise and development escalated to higher-level teams</font></font></p><p><font dir="auto" ><font dir="auto" >5. Incident Management and Governance</font></font></p><p><font dir="auto" ><font dir="auto" >Active participation in processes: Incident Management Problem Management Major Incident Management</font></font></p><p><font dir="auto" ><font dir="auto" >Coordination of inter-team problem-solving actions</font></font></p><p><font dir="auto" ><font dir="auto" >Facilitating operational governance bodies with stakeholders</font></font></p><p><font dir="auto" ><font dir="auto" >Identification and reporting of friction points, risks and improvement needs</font></font></p><p><font dir="auto" ><font dir="auto" >6. Performance Management</font></font></p><p><font dir="auto" ><font dir="auto" >Definition and monitoring of operational KPIs</font></font></p><p><font dir="auto" ><font dir="auto" >Production of dashboards and management reporting</font></font></p><p><font dir="auto" ><font dir="auto" >Analysis of trends, volumes, service quality and user satisfaction</font></font></p><p><font dir="auto" ><font dir="auto" >Proposal for continuous improvement plans</font></font></p><p><font dir="auto" ><font dir="auto" >7. Recruitment and onboarding</font></font></p><p><font dir="auto" ><font dir="auto" >Identification of resource needs</font></font></p><p><font dir="auto" ><font dir="auto" >Participation in the recruitment processes</font></font></p><p><font dir="auto" ><font dir="auto" >Selection of profiles aligned with Level 2 needs and the Group's strategic directions</font></font></p><p><font dir="auto" ><font dir="auto" >Organizing and managing the onboarding of new employees</font></font></p><p><strong>Desired Candidate Profile</strong></p><font dir="auto" ><font dir="auto" >Degree: Master's degree in Computer Science, 8 years of experience. Languages: Fluent French and English required. Experience: Significant experience in managing technical teams and providing IT support. Technical Skills: Proficiency in IT service management tools (ServiceNow, SharePoint, Teams, Copilot). Soft Skills: Leadership, analytical skills, prioritization, communication.</font></font>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>Reporting to the technical support department, your role is to ensure the maintenance, reliability, and availability of equipment and assets by meeting objectives in terms of cost, hygiene, quality, and safety.</p><br><br><br><p><strong>Position:</strong></p><br><br><ul> <li>Ensure the implementation of the preventive maintenance program</li> <li>Provide corrective/Improvement/Preventive/Proactive maintenance.</li> <li>Report malfunctions and implement corrective actions.</li> <li>Ensure compliance with regulations related to safety standards.</li> <li>Manage external service providers.</li> <li>Actively participate in department projects.</li> <li>Monitor the condition of assets through regular, effective, and documented rounds and diagnostics.</li> <li>Formalize the technical needs specific to the activity and those of operations.</li> <li>Effectively handle customer complaints from internal clients and store neighbors in the best possible time.</li> <li>Monitor the technical expense fund.</li> <li>Coordinate with the construction team for all work.</li> <li>Oversee and receive new construction and remodeling work.</li> <li>Contribute to budget preparation.</li> <li>Consolidate technician follow-ups and prepare weekly, monthly, or other reporting as needed.</li> <li>Recruit, support, evaluate your team and ensure their skill development.</li> </ul><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>DUT or BTS (technical diplomas): electromechanics with 4 to 5 years of experience in a similar position or as a maintenance manager in industry</p><br><br> <br><br> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p><strong>Position:</strong></p><br><br><p>Assigned to a Carrefour Hypermarket, your role is to define the conditions for applying the Group's commercial policy at the Textile/Bazaar department level.</p><br><br><p>To do this, <strong>your areas of achievement</strong> are:</p><br><br><ul> <li>Assortment monitoring</li> <li>Commercial Animation (promotional activity, marketing, etc.)</li> <li>Store asset management</li> <li>Merchandise management</li> <li>Analysis and monitoring of budget trends (turnover, margins, consumables)</li> <li>Team management</li> </ul><br><br> <br> Required profile : <p><strong>Profile sought:</strong></p><br><br><p>With a <strong>Master's degree (Bac+5)</strong>, you have a proven experience of more than <strong>5 years</strong> as a Textile or Bazaar Store Manager or as a Textile or Bazaar Department Manager, during which you have developed the following skills:</p><br><br><ul> <li>Ability to organize product stock management</li> <li>Ability to monitor and assist in the execution of layout plans</li> <li>Ability to drive performance (reporting) of the activity within its scope and monitor indicators</li> <li>Ability to conduct negotiations</li> <li>Ability to adhere to procedures</li> </ul><p>Customer service orientation, Leadership, Initiative & Responsiveness, Interpersonal and communication skills, and Development of others/team management are the assets and key success factors for this position.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : Position: <p>Assigned to Carrefour Hypermarket and reporting to the Store Manager, your role is to define the conditions for applying the Group's commercial policy at the fresh products department level.</p><br><br> <p>For this, your areas of achievement are:</p><br><br> <p> Assortment monitoring<br> Commercial Animation (promotional activity, marketing, etc.)<br> Compliance with hygiene standards and current regulations<br> Analysis and monitoring of budget trends (turnover, margins, consumables)<br> Team Management<br></p><br><br> <br> <br> <br> <br> <br> Required profile : Profile sought:<p>With a Bac+4/5 education, you have a proven experience of over 3<strong> years</strong> as a Fresh Products Manager, during which you have developed the following skills:</p><br><br><p> Ability to manage the commercial promotion of the sections under your responsibility<br> Ability to drive the performance (reporting) of the activity within your scope and monitor indicators<br> Ability to manage the human resources made available to you<br> Ability to conduct negotiations</p><br><br> <br><br> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>Position:</p><br><br><p><br>Reporting to store management, your role is to define the conditions for applying the Group's commercial policy within the Non-Food department.</p><br><br><p>To do this, your areas of responsibility are:</p><br><br><p>Assortment monitoring<br>Commercial Animation (promotional activities, marketing, etc.)<br>Compliance with hygiene standards and current regulations<br>Analysis and monitoring of budget trends (turnover, margins, consumables, etc.)<br>Team management</p><br><br> <br> Required profile : <p>Profile sought:</p><br><br><p><br>With a Master's degree (Bac+5) in commerce, you have more than 3 years of experience in which you have developed the following skills:</p><br><br><p>Ability to organize product stock management<br>Ability to monitor and assist with the execution of layout plans<br>Ability to drive performance (reporting) of the activity within its scope and track indicators<br>Ability to conduct negotiations<br>Ability to comply with procedures</p><br><br> <br><br> </div>
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Company culture : <p><strong>Meski Invest - Riva Industries</strong> demonstrates a highly balanced corporate culture, with <strong>collaboration</strong> as its leading dimension, fostering strong human relationships, teamwork and close leadership. This people-oriented culture is supported by a strong focus on <strong>structure and operational excellence</strong>, where processes, rigor and quality are key priorities. The company also values <strong>performance</strong> and achievement, while maintaining openness to <strong>innovation</strong> and new ideas. This balance creates a work environment that is both people-centered, demanding and growth-oriented.
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<br> Job : <p> Reporting to the INDUSTRIAL DIRECTOR, you will be responsible for all maintenance activities for site utilities (WTP and scrap preparation equipment) and machinery, as well as internal logistics. </p><br><br> <p> In this role, your missions will be: </p><br><br> <p> • Plan, organize, direct, and control the maintenance activities for site utilities (WTP and scrap preparation equipment) and machinery, as well as internal logistics, while ensuring compliance with performance objectives and quality, safety & health, environmental, and energy requirements, as well as all regulatory and standard requirements associated with the products. </p><br><br> <p> • Ensure compliance with Quality, Health, Safety, Environment, and Energy (QHSE) rules;<br> • Ensure the availability and conformity of all safety equipment for the individual and collective protection of employees and machines;<br> • Implement and monitor the internal logistics performance policy for the site;<br> • Develop the preventive and corrective maintenance plan for the various equipment and materials;<br> • React in case of malfunctions of installations or equipment (Machinery and scrap preparation equipment) and resolve problems quickly;<br> • Manage relationships with manufacturers and suppliers of spare parts and maintenance tools;<br> • Monitor interventions carried out, propose improvements to the performance of machines and installations in terms of costs and utilization rates;<br> • Manage the maintenance budget for site utilities and machinery;<br> • Ensure technological watch and technical document management;<br> • Negotiate and manage investment projects and new works;<br> • Promote the involvement and participation of team members in achieving group objectives;<br> • Develop an adapted evolution strategy;<br> • Manage pressure and teams under responsibility for the operationalization of the strategy;<br> • Ensure that no malfunction disrupts the production tool;<br> • Evaluate employee performance;<br> • Assess employee skills and versatility;<br> • Conduct training and experience-sharing sessions;<br> • Request continuous training from HR for different disciplines;<br> • Identify and request technical resources needed to achieve the objectives of the utilities and machinery department. </p><br><br> <br> <br> Required profile : <p> Mechanical Engineer with a specialized master's degree in logistics: </p><br><br> <p> • Master the industrial process and the main technologies of each entity;<br> • Design and improve maintenance procedures;<br> • Develop a preventive maintenance schedule: anticipate, plan, and manage priorities;<br> • Ensure the safety of interventions and systems (compliance) and facilitate equipment interventions;<br> • Apply and enforce technical and regulatory requirements;<br> • Master CMMS (Computerized Maintenance Management System);<br> • Master industrial logistics;<br> • Master IMS (ISO 9001/14001/45001/50001) </p><br><br> <p> Behavioral Skills<br> </p><br><br> <p> • Rigor;<br> • Communication;<br> • Management skills;<br> • Team spirit;<br> • Responsiveness.<br> </p><br><br> <p> Management Skills<br> </p><br><br> <p> • Ability to demonstrate leadership;<br> • Ability to drive change;<br> • Ability to empower and delegate;<br> • Ability to foster skill development;<br> • Ability to anticipate and resolve conflicts;<br> • Ability to organize, manage, and lead activities. </p><br><br> <br> <br><br> </div>
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Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace.
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<br> Job : <p>Your tasks will be:</p><br><br><ul><li>Ensure good management of the department,</li><li>Achieve targets for margins, stocks, productivity, spoilage, and stockouts,</li><li>Establish weekly schedules,</li><li>Organize your team's work and support them,</li><li>Respect the group's commercial policy / build customer loyalty,</li><li>Ensure compliance with hygiene and safety standards,</li><li>Place orders, receive goods, and manage stock.</li></ul> <br> Required profile : <p>With a minimum of a Bachelor's degree (Bac +3) in Commerce/Management, you have 3 or more years of experience in the Biscuitery sector where you have developed the following skills:</p><br><br><p>Merchandising, negotiation, and team management techniques,<br>Ability to make suggestions to improve results,<br>Ability to read dashboards and monitoring indicators.</p><br><br> <br><br> </div>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p>Join our dynamic team in the Banking / Finance sector as a Portfolio Manager. Based in <strong>Essaouira</strong>, this position represents a unique opportunity to actively contribute to the management and development of a client portfolio within a recognized financial institution.</p><br><br><p>The main objective of this role is to ensure customer satisfaction and loyalty, while developing new business opportunities. You will be a key player in achieving portfolio growth objectives by offering financial solutions tailored to the needs of each client.</p><br><br><p>Your responsibilities will include the daily management of an existing client portfolio, analyzing their financial needs, and proposing relevant banking products and services. You will also be required to prospect for new clients to expand your portfolio. A significant part of your mission will involve monitoring financial market developments and maintaining active competitive intelligence to anticipate trends.</p><br><br> <br> Required profile : <p>For this position, a Bac +3 level of education is required. A specialization in Banking, Commercial / Sales / Export professions would be a major asset for success in this role.</p><br><br><p>1 to 3 years of previous experience in a similar position, ideally in the banking or financial sector, is sought. This experience should have allowed you to develop a thorough understanding of financial products and customer management techniques.</p><br><br><p>Excellent interpersonal skills and a strong sense of customer service.<br>Analytical and synthesis skills to assess financial needs.<br>Proficiency in sales and negotiation techniques.<br>Autonomy, rigor, and organizational skills.<br>Comfort with computer tools and banking software.<br>If you are looking for a stimulating environment where you can use your skills and grow professionally, this position is for you! Apply now for this great opportunity.</p><br><br> <br><br> </div>
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<b>Position:</b>Global Go-To-Market Program Manager<br><br><b>Job Description:</b><p>Arrow’s <b>Enterprise Computing Solutions</b> (ECS) business is a global technology enablement company that brings innovative IT solutions to the market to solve complex business challenges. We deliver value-added distribution, business consulting, and channel enablement services to the world’s leading technology manufacturers and their channel partners that serve commercial and government markets. Please read more about us https://www.arrow.com/ecs/es</p><br><br><br><p>Arrow ECS is looking for a <b>Global Program Manager</b> to join our Global Go-To-Market (GTM) team, with primary responsibility for driving program execution across <b>EMEA</b>. This role is ideal for a strategic, execution-focused program leader who enjoys working at the intersection of global strategy, regional sales execution, and operational excellence. As part of the Global ECS Program team, you will ensure that EMEA-led initiatives are fully aligned to Arrow’s global partner programs, vendor strategies, and integrated operating model—while helping regional teams successfully land and scale priority solution areas.</p><br><br><br><p><b>What You’ll Do:</b></p><br><br><p><b>Lead Global Programs with Regional Impact</b></p><br><br><ul><li><p>Own the <b>EMEA execution</b> of global GTM and partner programs, ensuring alignment with Arrow ECS’s global strategy.</p><br><br></li><li><p>Partner closely with the <b>Global Director of GTM</b> to design and deliver <b>solution-specific sales plays</b> across EMEA.</p><br><br></li><li><p>Represent EMEA market needs and insights in global planning discussions to help shape future programs.</p><br><br></li></ul><p><b>Drive Sales Play Execution Across EMEA</b></p><br><br><ul><li><p>Lead the rollout and execution of <b>global sales plays</b> in EMEA regions, working closely with regional sales, marketing, and partner teams.</p><br><br></li><li><p>Ensure global programs are effectively localized for regional markets—while maintaining consistency, governance, and measurable outcomes.</p><br><br></li><li><p>Enable field teams with clear program frameworks, playbooks, and execution guidance.</p><br><br></li></ul><br><p><b>Partner with Operations & Cloud Teams</b></p><br><br><ul><li><p>Work cross-functionally with <b>operations, Cloud, and systems teams</b> to ensure programs are fully integrated, scalable, and execution-ready.</p><br><br></li><li><p>Support alignment across tools, processes, incentives, and reporting to deliver a seamless partner and seller experience.</p><br><br></li><li><p>Help ensure operational readiness for launches, from integration planning through execution.</p><br><br></li></ul><br><p><b>Collaborate Across a Global, Matrixed Organization</b></p><br><br><ul><li><p>Act as a connector between <b>global strategy and regional execution</b>, aligning stakeholders across EMEA and global teams.</p><br><br></li><li><p>Collaborate with Cloud teams to support <b>multi-vendor, solution-oriented GTM programs</b>.</p><br><br></li><li><p>Influence outcomes across regions and functions without direct authority.</p><br><br></li></ul><br><p><b>Measure Success & Drive Continuous Improvement</b></p><br><br><ul><li><p>Track program performance and deliver <b>clear, actionable insights</b> to global and regional leadership.</p><br><br></li><li><p>Maintain program documentation, governance, and reporting standards.</p><br><br></li><li><p>Use data and regional feedback to continuously refine and improve program effectiveness.</p><br><br></li></ul><br><p><b>What You Bring</b></p><br><br><ul><li><p>Bachelor’s degree in Business, Marketing, or a related field (Master’s preferred).</p><br><br></li><li><p>Excellent English</p><br><br></li><li><p><b>3+ years of experience</b> in program management, GTM strategy, or partner/channel programs within technology or IT distribution.</p><br><br></li><li><p>Strong understanding of <b>solution selling, partner ecosystems, and cloud or hybrid technologies</b>.</p><br><br></li><li><p>Proven experience managing <b>complex, multi-region programs</b> in a global environment.</p><br><br></li><li><p>Excellent communication, stakeholder management, and execution skills.</p><br><br></li><li><p>Comfortable working in a <b>fast-paced, matrixed, international organization</b>.</p><br><br></li></ul><br><p><b>Nice to Have</b></p><br><br><ul><li><p>Experience working in or with <b>EMEA markets</b>.</p><br><br></li><li><p>Exposure to <b>multi-vendor GTM strategies</b> and cloud provider partner programs.</p><br><br></li><li><p>Strong analytical skills with experience in <b>program performance measurement and reporting</b>.</p><br><br></li></ul><br><p>Do you see yourself as our future colleague? If yes – send us your application!</p><br><br><p><b>Arrow is an equal opportunity employer and is committed to creating an inclusive and diverse working environment by providing equal employment opportunities for all qualified persons. </b></p><br><br><p>#LI-JC1</p><br><br><br><br><br><b>Location:</b>MA-Casablanca, Morocco (Boulevard Al Quods)<br><br><b>Time Type:</b>Full time<br><b>Job Category:</b>Business Support<br> </div>
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Company culture : <p><strong>Sorec</strong> is characterized by a <strong>strongly collaborative culture</strong>, where people, trust and employee well-being are central to the organization’s way of working. The company promotes high-quality working relationships, team cohesion and a close, supportive leadership style. This collaborative foundation is complemented by a <strong>moderate innovation focus</strong>, fostering initiative and openness to new ideas. A <strong>structured organizational framework</strong> supports operational efficiency, while competitive performance plays a more limited role.
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<br> Job : <p>Reporting to the Operations Director, your mission will be to ensure the availability and compliance of the terminal fleet and sub-assemblies, while ensuring a robust system of internal control, task separation, AX traceability, and service provider management to prevent operational disruptions. As such, your main activities will be:</p><br><br><p><strong>Maintenance Performance Management</strong></p><br><br><p>- Define objectives for availability, repair time, workshop output quality, and preventive plan execution.</p><br><br><p>- Lead daily and weekly reviews on critical flows.</p><br><br><p><strong>Governance and Risk Management</strong></p><br><br><p>- Implement task separation rules, validate AX authorizations, arbitrate critical anomalies, and ensure that controls are independent of operations.</p><br><br><p><strong>Capacity and Stock Management</strong></p><br><br><p>-Validate min/max thresholds, supply plans, filter workshop priorities, and repair/purchase arbitration based on disruption and fraud risks.</p><br><br><p><strong>Service Provider Management</strong></p><br><br><p>- Oversee interfaces with suppliers and purchasing; ensure reconciliation between return slips, shipping lists, FI/FA/FAF, and AX movements.</p><br><br><p><strong>Management and Continuous Improvement</strong></p><br><br><p>- Develop skills, organize versatility without conflict of interest, lead action plans resulting from audits and incidents.<br> </p><br><br> <br> <br> Required profile : <p>As a potential candidate:</p><br><br><p>- You have an <strong>engineering</strong> degree with <strong>5 to 8 years</strong> of experience in a similar position.</p><br><br><p><strong>Required skills:</strong></p><br><br><p>-Crisis management.<br>-Internal control and task separation.<br>-Maintenance management.<br>-Performance management.<br>-Risk analysis and management.<br>-Leadership and assertiveness.<br>-Analytical and synthesis skills.<br>-Organizational skills.<br>-Rigor and method.<br>-Decision-making ability.<br>-Interpersonal skills.<br>-Team spirit.<br> </p><br><br> <br><br> </div>
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<br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br>
This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br>
A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br>
<strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere.
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<br> Job : <p>Expert in our EDI systems (EDIFrance/WebEDI, EDIConnect), the EDI Project Manager ensures the operational and technical interface between the Supply Chain business needs of the client and the EDI solutions.</p><br><br><p><u>1. EDI Project Management & Partner Management</u></p><br><br><p>● EDI Project Management: End-to-end management (technical migrations, integration of new flows, connection openings).</p><br><br><p>● Generix Partner Management: Facilitating follow-up meetings, defining requirements for evolutions, monitoring service quality and adherence to commitments (SLA).</p><br><br><p>● Multi-stakeholder Coordination: Central interface between the partner, Business Units / Departments, Carrefour IT teams, and the internal IT department.</p><br><br><p><u>2. Design, Implementation & Testing</u></p><br><br><p>● Scoping & Specifications: Analysis of functional needs and writing of technical specifications (flow mapping).</p><br><br><p>● Development & Configuration: Configuration and implementation of new EDI messages.</p><br><br><p>● Validation & Testing: Coordination of unit tests (TU) and non-regression tests, then validation of flow compliance with business teams.</p><br><br><p>● Go-live: Management of deployments and change support.</p><br><br><p><u>3. Operational Maintenance & Support</u></p><br><br><p>● Monitoring & Evolution: Daily monitoring of flow generation and integration; corrective and evolutionary maintenance of the existing EDI catalog.</p><br><br><p>● Level 3 Operational Support: Handling complex incidents and resolving high-impact issues.</p><br><br> <br> Required profile : <p>- Master's degree (engineering school or university) in IT, or equivalent experience.<br>- Over 7 years of experience in EDI flow management.<br>- Experience in the retail / mass distribution sector would be an advantage.</p><br><br><p><u><strong>Required Skills: </strong></u></p><br><br><p><strong>Must Have</strong></p><br><br><p>● Expertise in EDI and mass distribution supply chain processes: Supply Chain, invoice dematerialization, banking flows)</p><br><br><p>● Proficiency in EDIFACT exchange standards and SAP integration (IDocs)</p><br><br><p>● Experience with tools used by Generix: TradeXpress, GCN, AS2, X400, Infinity</p><br><br><p><strong>Nice to Have</strong></p><br><br><p>● Experience with file exchange/transfer: CFT, Connect Direct, SFTP storage:</p><br><br><p>Message queues: Kafka (Apache), QSeries synchronous: API</p><br><br><p>● Monitoring: Syslog, DOCUMENTTRACKER</p><br><br><p>● Watchfulness: Mastery of the latest industry standards and developments in the EDI field.</p><br><br><p>● Languages: Professional English essential (international context)</p><br><br><p>Coordination: Ability to foster collaboration among multidisciplinary, internal, and external teams</p><br><br><p>● Proactive, good listening and communication skills: Clarity in technical explanations to business teams and strong synthesis abilities</p><br><br><p>● Ability to support the development of the EDI department's business</p><br><br><p>● Responsiveness & Autonomy: High responsiveness to critical incidents (Level 3 Support) and ability to manage tasks independently</p><br><br><p>● Analytical and rigorous mindset</p><br><br> <br><br> </div>
<p><br></p><p><b>Position Overview</b></p><p>We are seeking a dynamic and experienced Director to lead SME Business Development in North Africa. This senior leader will be responsible for driving our sales strategy in a complex and evolving payments landscape, focusing on delivering innovative payment solutions to fintechs and large issuing banks specifically for their Small and Medium Enterprise (SME) customer base. The successful candidate will play a pivotal role in Mastercard's growth strategy, leveraging deep industry knowledge to create differentiated value propositions that address client pain points and drive adoption of Mastercard solutions within the SME sector.</p><p><b><br></b></p><p><b>Key Responsibilities</b></p><p>Strategic Leadership</p><ul><li>Develop and execute comprehensive regional sales strategies aligned with Mastercard's North Africa business objectives</li><li>Lead a high-performing team of 4+ sales professionals, providing coaching, mentoring and performance management</li><li>Collaborate with cross-functional teams to identify market opportunities and drive revenue growth</li><li>Establish and maintain strong executive-level relationships with key clients and partners</li><li>Represent Mastercard at industry events and speak authoritatively on payment trends and innovations</li></ul><p>Client Solutions</p><ul><li>Understand the complex needs and pain points of fintechs and large issuing banks across diverse North Africa, specifically as they relate to their SME customer base</li><li>Create differentiated value propositions that address client challenges in serving SME customers and deliver measurable business outcomes</li><li>Oversee the development of strategic account plans for key clients, ensuring alignment with their SME business priorities</li><li>Drive adoption of Mastercard's innovative payment solutions for SME customers across North Africa</li><li>Develop and articulate compelling business cases to prospective clients that showcase the value of Mastercard solutions for their SME offerings</li><li>Expertise in SFDC management</li></ul><p>Market Intelligence</p><ul><li>Maintain in-depth knowledge of the African payments landscape, including regulatory developments, competitive threats and emerging technologies affecting the SME sector</li><li>Monitor and analyze SME banking and payment trends across North Africa</li><li>Identify opportunities for Mastercard to add value within the SME ecosystem through partnerships with accounting software providers (Zoho, etc.)</li><li>Monitor competitive activity in the SME payment space and develop effective counter-strategies</li><li>Collaborate with product teams to ensure solutions address evolving SME market needs</li><li>Provide regular market intelligence updates to senior leadership on SME payment trends and opportunities</li></ul><p>Required Qualifications</p><p>Experience & Skills</p><ul><li>Minimum 6 years of experience in financial services or payments technology</li><li>Proven track record of consistently exceeding sales targets and driving business growth in complex B2B environments</li><li>Understanding of the African payments landscape, card issuing, and acquiring businesses with a focus on SME solutions</li><li>Experience working with or selling to SME-focused financial service providers, including banks, fintechs, and accounting software companies</li><li>Strong commercial acumen with the ability to create compelling value propositions for sophisticated clients targeting SME customers</li><li>Experience selling to C-level executives at financial institutions, fintechs, and multinational corporations</li><li>Demonstrated understanding of the SME market in multiple African countries and their specific financial needs</li><li>Exceptional leadership skills with demonstrated ability to motivate and develop high-performing teams</li><li>Strong analytical skills with the ability to interpret complex data and generate actionable insights</li><li>Experience developing and implementing successful sales strategies in competitive markets</li></ul><p>Languages</p><ul><li>Fluent in English (written and verbal)</li><li>Proficiency in at least one additional language is required</li></ul><p>Personal Attributes</p><ul><li>Strategic thinker with the ability to anticipate market changes and identify growth opportunities</li><li>Results-oriented with a strong focus on exceeding targets and delivering business outcomes</li><li>Client-centric approach with exceptional relationship-building capabilities</li><li>Collaborative leader who can work effectively across organisational boundaries</li><li>Excellent communication and presentation skills, with the ability to articulate complex concepts clearly</li><li>Resilient and adaptable in a rapidly changing industry landscape</li><li>High level of integrity and professional ethics</li></ul><p>Travel Requirements</p><ul><li>Willingness to travel up to 40% of the time across Africa</li></ul><p>What We Offer</p><ul><li>The opportunity to shape the future of payments in Africa with a global technology leader</li><li>Competitive salary and comprehensive benefits package</li><li>Career advancement opportunities within a dynamic global organisation</li><li>Collaborative and innovative work environment</li><li>Continuous learning and professional development opportunities</li></ul><p>Mastercard is an equal opportunity employer. We value diversity and inclusion and are committed to creating a workplace where all employees can thrive.</p><p>Corporate Security Responsibility</p><p>All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:</p><ul><li>Abide by Mastercard s security policies and practices;</li><li>Ensure the confidentiality and integrity of the information being accessed;</li><li>Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.</li></ul><p><strong>Desired Candidate Profile</strong></p><ul><li>Minimum 6 years of experience in financial services or payments technology</li><li>Proven track record of consistently exceeding sales targets and driving business growth in complex B2B environments</li><li>Understanding of the African payments landscape, card issuing, and acquiring businesses with a focus on SME solutions</li><li>Experience working with or selling to SME-focused financial service providers, including banks, fintechs, and accounting software companies</li><li>Strong commercial acumen with the ability to create compelling value propositions for sophisticated clients targeting SME customers</li><li>Experience selling to C-level executives at financial institutions, fintechs, and multinational corporations</li><li>Demonstrated understanding of the SME market in multiple African countries and their specific financial needs</li><li>Exceptional leadership skills with demonstrated ability to motivate and develop high-performing teams</li><li>Strong analytical skills with the ability to interpret complex data and generate actionable insights</li><li>Experience developing and implementing successful sales strategies in competitive markets</li><li>Fluent in English (written and verbal)</li><li>Proficiency in at least one additional language is required</li><li>Strategic thinker with the ability to anticipate market changes and identify growth opportunities</li><li>Results-oriented with a strong focus on exceeding targets and delivering business outcomes</li><li>Client-centric approach with exceptional relationship-building capabilities</li><li>Collaborative leader who can work effectively across organisational boundaries</li><li>Excellent communication and presentation skills, with the ability to articulate complex concepts clearly</li><li>Resilient and adaptable in a rapidly changing industry landscape</li><li>High level of integrity and professional ethics</li><li>Willingness to travel up to 40% of the time across Africa</li></ul>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p>The Director, Patient Centered Outcomes Research, is responsible for the design and execution of strategically-focused and innovative patient experience data (PED) evidence to support optimization of product registration, access & reimbursement, and clinical practice in collaboration with HEOR Strategy and other functions (eg, Clinical Development & Operations, Regulatory, Commercial).</p><br><p>The Director, Patient-Centered Outcomes Research, will support Oncology primarily and cultivate strong partnerships to enable effective cross-functional collaboration with other product team members from internal groups including HEOR-Strategy, Clinical Development and Operations, Biostatistics, Regulatory Affairs, Medical Affairs, and the Commercial organization. The Director represents HEOR at global regulatory and payer / HTA meetings and may lead and/or support negotiations in collaboration with cross-functional team members to drive internal strategy and alignment with global regulatory & reimbursement agencies. In addition, the Director will represent AbbVie externally and assume a leadership role in collaborations with external partners (eg, industry consortiums, key opinion leaders, research organizations, patient advocacy groups). He / She serves as a subject matter expert (SME) on PED and patient-centered measurement strategies within HEOR and AbbVie to drive a patient-centric culture and adoption/uptake of standards and best practices for PED.</p><br><p>The Director will oversee at least one therapeutic area (eg, oncology, rheumatology, gastroenterology, dermatology, neurosciences, eye care, aesthetics) and their responsibility will span multiple products/ indications. Additional responsibilities for the Director include developing annual strategic planning of PED aligned with TA / asset strategy and managing multiple projects and vendors to execute PED for their respective TA responsibilities. Managerial responsibilities may include attracting, mentoring, and oversight of junior members of the team (eg, interns, fellows, associate directors); development of annual strategic plans aligned with TA / asset strategy and managing annual budgets for their respective TA responsibilities.</p><br><p>Responsibilities</p><br><ul><li>Responsible for execution of global PED generation and stakeholder engagement strategies that encompasses innovative research aligned with overall asset strategy across multiple therapeutic areas</li><li>Leads management of projects to ensure timely execution of PED research to characterize patient outcomes, identify patient preferences and unmet needs, inform patient-focused measurement strategies, and develop and validate innovative patient-relevant outcomes measures and endpoints to differentiate AbbVie’s portfolio and meet business and global needs</li><li>Supports alignment of strategy with HEOR-Strategy counterparts and communicates strategy and translates results cross-functionally to key cross-functional teams that are part of Pipeline Commercial Model to facilitate alignment and integration of PED plans into the broader Integrated Evidence Plans</li><li>Ensures the scientific quality and integrity of COA research through development of rigorous qualitative and quantitative study research proposals, protocols, analysis plans and reports</li><li>Leads integration of COA measurement strategy into clinical development programs through clinical trial program support (eg, protocol/SAP content development, results interpretation, and CSR development) and ensures appropriate implementation of COAs on eCOA platforms in global programs</li><li>Leads development, validation, and implementation of COAs measures for randomized controlled trials (RCTs) / observational studies</li><li>Leads/contributes to strategy and development of content for regulatory and reimbursement submissions regarding PED and patient-relevant endpoints and leads/participates in regulatory and reimbursement discussions and negotiations to optimize registration approval, product labeling & promotion and patient access decisions</li><li>Develops strategic scientific communication plan including submission and presentation of research in peer-reviewed journals and at medical / methodological congresses</li><li>Serves as internal SME on technical specialty areas to identify new methodologies and advancements in the field (e.g., psychometric methods and results interpretation, COA methods, regulatory requirements to obtain COAs on labels, industry trends)</li><li>Ensure scientific integrity of PED research through serving as expert reviewer on study designs, protocols, results and scientific communications (eg, qualitative or quantitative expert review)</li><li>Lead above-brand research projects/initiatives to pilot innovative methodologies and elevate internal standards/best practices (eg, unique data presentation/visualization techniques, psychometric methodologies, digital health technology)</li><li>Engages with external thought leaders and representatives at global regulatory and reimbursement authorities to shape the external environment with respect to patient centered outcomes research and patient focused drug development policy in alignment with AbbVie corporate objectives</li><li>Develops and delivers standards/best practices and educational resources for functions across AbbVie to drive the integration of patient voice in development programs</li></ul><br>Qualifications<br><br><ul><li>Advanced degree in Psychology or Psychometrics, Epidemiology, Statistics, Public Health, Health Economics and Outcomes Research (HEOR) or related discipline (MS, MPH, PharmD, PhD) preferred</li><li>Minimum of 7 years of experience required, with relevant pharmaceutical industry or consulting experience in PED research; clinical outcome assessment / patient reported outcome development, psychometric validation, and implementation; and medical product development and trial design</li><li>Demonstrated ability in evaluation & development of PED from conceptualization through negotiations by global authorities</li><li>Demonstrated ability in evaluating, developing, and validating COA instruments for inclusion in clinical programs that meet regulatory agency standards for label claims</li><li>Experience in preparing regulatory & HTA submissions</li><li>Excellent interpersonal skills with an ability to leverage deep expertise to understand, respond and influence effectively across multiple internal and external customers</li><li>Demonstrated ability to manage multiple priorities in rapidly changing environment</li><li>Excellent written and verbal communication skills</li><li>Experience in handling delivery of services across complex matrix environments and on a global level</li><li>Excellent project management skills</li><li>Demonstrated experience / knowledge of the pharmaceutical industry (knowledge of regulatory/compliance frameworks) and clinical trial design</li><li>Knowledge of global regulatory & HTA requirements for patient-centered endpoints</li><li>Ability to effectively interpret and communicate research results to internal and external audiences</li><li>Ability to work collaboratively to leverage other HEOR capabilities (Strategy, Geographies, other CoEs – Economic Modeling, Meta-Research, RWE Analytics)</li><li>People management experience</li><li>Develop standards and respond quickly to business questions</li><li>Travel – Position requires up to 20% travel</li><li>lly, must be a self- starter and have a strong desire to see projects achieve commercial success.</li></ul><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </li><li>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</li><li>This job is eligible to participate in our long-term incentive programs. </li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.</p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>