office manager Jobs

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Ensure administrative management and the smooth running of the office;<br>Manage physical and telephone reception;<br>Organize schedules, meetings, and travel;<br>Ensure follow-up of administrative files and document management;<br>Coordinate communication between different departments;<br>Participate in various administrative tasks and support for management.</p><br><br> <br> Required profile : <p>Bachelor's degree (Bac+3) minimum in Management, Administration, or equivalent;<br>Previous experience as an Office Manager, Executive Assistant, or in a similar role is desired;<br>Excellent command of French, with very good speaking and writing skills;<br>Proficiency in office software (Word, Excel, PowerPoint);<br>Organizational skills, rigor, and discretion;<br>Good interpersonal skills and ability to manage multiple tasks simultaneously.</p><br><br> <br><br> </div>

<p> <strong>JOB SUMMARY</strong> </p> <p> </p> <p>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.</p> <p> </p> <p> <strong>CANDIDATE PROFILE </strong> </p> <p> </p> <p> <strong>Education and Experience</strong> </p> <p> High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</p> <p>OR</p> <p> 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</p> <p> </p> <p> <strong>CORE WORK ACTIVITIES</strong> </p> <p> </p> <p> <strong>Maintaining Guest Services and Front Desk Goals</strong> </p> <p> Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</p> <p> Develops specific goals and plans to prioritize, organize, and accomplish your work.</p> <p> Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</p> <p> Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.</p> <p> Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.</p> <p> Understands the impact of department s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.</p> <p> </p> <p> <strong>Supporting Management of Front Desk Team</strong> </p> <p> Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</p> <p> Encourages and building mutual trust, respect, and cooperation among team members.</p> <p> Serving as a role model to demonstrate appropriate behaviors.</p> <p> Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.</p> <p> Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.</p> <p> Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.</p> <p> </p> <p> <strong>Ensuring Exceptional Customer Service </strong> </p> <p> Provides services that are above and beyond for customer satisfaction and retention.</p> <p> Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</p> <p> Responds to and handles guest problems and complaints.</p> <p> Sets a positive example for guest relations.</p> <p> Empowers employees to provide excellent customer service.</p> <p> Observes service behaviors of employees and provides feedback to individuals.</p> <p> Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.</p> <p> Ensures employees understand customer service expectations and parameters.</p> <p> Interacts with guests to obtain feedback on product quality and service levels.</p> <p> Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</p> <p> </p> <p> <strong>Managing Projects and Policies</strong> </p> <p> Implements the customer recognition/service program, communicating and ensuring the process.</p> <p> Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</p> <p> Supervises same day selling procedures to maximize room revenue and control property occupancy.</p> <p> Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.</p> <p> Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</p> <p> </p> <p> <strong>Supporting Human Resource Activities </strong> </p> <p> Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.</p> <p> Solicits employee feedback, utilizes an open door policy and reviews employee satisfaction results to identify and address employee problems or concerns.</p> <p> Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.</p> <p> Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.</p> <p> Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.</p> <p> Participates in employee progressive discipline procedures.</p> <p> </p> <p><br></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><strong>About Delinea:</strong><br>Delinea is a pioneer in securing human and machine identities through intelligent, centralized authorization, empowering organizations to seamlessly govern their interactions across the modern enterprise. Leveraging AI-powered intelligence, Delinea’s leading cloud-native Identity Security Platform applies context throughout the entire identity lifecycle – across cloud and traditional infrastructure, data, SaaS applications, and AI. It is the only platform that enables you to discover all identities – including workforce, IT administrator, developers, and machines – assign appropriate access levels, detect irregularities, and respond to threats in real-time. With deployment in weeks, not months, 90% fewer resources to manage than the nearest competitor, and a 99.995% uptime, Delinea delivers robust security and operational efficiency without compromise. Learn more about Delinea on Delinea.com, LinkedIn, X, and YouTube.</p><br><p>Join our passionate, global team at Delinea and help us make the world a safer and more secure place. Our success is driven by world-class product leadership, outstanding engineers, and strategic investment from TPG. We value diversity, innovation, and a culture of respect and fairness. If you're ready to push boundaries and challenge the status quo in security, we want to hear from you.<br>&nbsp;</p><br><p>Apply today to help us achieve our mission.</p><br><p><strong>Summary:</strong></p><br><p>The Part-time Office Manager is responsible for the smooth day-to-day operation of the office and building facilities. This role ensures a safe, efficient, and well-maintained working environment for employees, visitors, and contractors. The position combines office management, facilities coordination, vendor oversight, and health &amp; safety compliance.</p><br><p>The work schedule would be 3 days per week onsite: Tuesday, Wednesday, Thursday for 6 - 8 hrs per day. There may be occasional days outside of this schedule such as a big event/meetings, etc. where you would also be required to be in the office.</p><br><p><strong>What You'll Do:</strong></p><br><p><strong>Office Management</strong></p><br><ul><li><p>Oversee daily office operations and administrative functions</p><br></li><li><p>Ensure office spaces are clean, organized, and fully operational</p><br></li><li><p>Manage office supplies, equipment, and inventory</p><br></li><li><p>Coordinate with Workplace &amp; Facilities Manager on seating plans, workspace setup, and office moves</p><br></li><li><p>Support staff with office-related needs and requests</p><br></li><li><p>Manage reception and visitor processes </p><br></li><li><p>Help with events coordination and manage visits from other Delinea sites.</p><br></li></ul><p><strong>Building &amp; Facilities Management</strong></p><br><ul><li><p>Oversee maintenance and repair of building systems and infrastructure</p><br></li><li><p>Coordinate preventative maintenance schedules</p><br></li><li><p>Manage service contracts (cleaning, security, HVAC, waste, etc.)</p><br></li><li><p>Conduct regular building inspections and resolve issues promptly</p><br></li><li><p>Liaise with landlords, property managers, and contractors</p><br></li><li><p>Manage keys, access cards, and building security processes</p><br></li></ul><p><strong>Health, Safety &amp; Compliance</strong></p><br><ul><li><p>Ensure compliance with health and safety regulations</p><br></li><li><p>Maintain safety records and compliance documentation</p><br></li><li><p>Coordinate fire drills and emergency procedures</p><br></li><li><p>Act as primary contact for safety incidents and reporting</p><br></li><li><p>Ensure signage and safety equipment are up to date</p><br></li></ul><p><strong>Projects &amp; Improvements</strong></p><br><ul><li><p>Support office renovations and fit-out projects</p><br></li><li><p>Coordinate workplace improvement initiatives</p><br></li><li><p>Implement process improvements for office operations</p><br></li><li><p>Support Delinea employees with the booking of travel/tickets on the Concur system</p><br></li></ul><p><strong>Vendor &amp; Contractor Management</strong></p><br><ul><li><p>Manage third-party vendors and service providers</p><br></li><li><p>Supervise contractors on-site</p><br></li></ul><p><strong>What You'll Bring:</strong></p><br><ul><li><p>Proven experience in office or facilities/building management</p><br></li><li><p>Strong organizational and multitasking skills</p><br></li><li><p>Good knowledge of building systems and maintenance practices</p><br></li><li><p>Understanding of workplace health and safety requirements</p><br></li><li><p>Strong communication and problem-solving skills</p><br></li><li><p>Proficiency in Microsoft Office or similar tools</p><br></li></ul><p><strong>We'd Love to See:</strong></p><br><ul><li><p>Facilities Management certification (desirable)</p><br></li><li><p>Health &amp; Safety certification (desirable)</p><br></li><li><p>Experience managing multi-floor or multi-tenant buildings</p><br></li></ul><p><strong>Why work at Delinea? </strong></p><br><ul><li><p>We're passionate problem-solvers helping the world's largest organizations protect what matters most: their human and machine identities.</p><br></li></ul><ul><li><p>We invest in people who are smart, self-motivated, and collaborative.</p><br></li></ul><ul><li><p>What we offer in return is meaningful work, a culture of innovation and great career progression.</p><br></li></ul><p><strong>At Delinea, our core values are STRONG and guide our behaviors and success:</strong></p><br><ul><li><p>Spirited - We bring energy and passion to everything we do</p><br></li></ul><ul><li><p>Trust - We act with integrity and deliver on our commitments</p><br></li></ul><ul><li><p>Respect - We listen, value different perspectives, and work as one team</p><br></li></ul><ul><li><p>Ownership - We take initiative and follow through</p><br></li></ul><ul><li><p>Nimble - We adapt quickly in a fast-changing environment</p><br></li></ul><ul><li><p>Global - We embrace diverse people and ideas to drive better outcomes</p><br></li></ul><p>We believe weaving these core values into our day-to-day actions, and our process for hiring, evaluating, and promoting employees, helps us cultivate a work environment that embraces collaboration and camaraderie.</p><br><p>We take care of our employees. We offer competitive salaries, a meaningful bonus program, and excellent benefits, including healthcare insurance, as well as pension/retirement matching, comprehensive life insurance, an employee assistance program, time off plans, and paid company holidays. </p><br><p><em>Delinea is an Equal Opportunity and Affirmative Action employer and prohibits discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</em></p><br><p><em>Upon conditional offer of employment, candidates are required to complete comprehensive criminal background check, verification of education, and verification of employment, per employment policy. In addition, all publicly posted social media sites may be reviewed.</em></p><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Maintaining Guest Services and Front Desk Goals<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Develops specific goals and plans to prioritize, organize, and accomplish your work.<br>• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Ensures that regular on-going communication is happening with employees to create awareness of business objectives and communicate expectations, recognizes performance, and produces desired results.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed goals.<br>Supporting Management of Front Desk Team<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Encourages and building mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>• Supervises all areas of the Front Office in the absence of the Front Office or Assistant Front Office Manager.<br>Ensuring Exceptional Customer Service&nbsp;<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Responds to and handles guest problems and complaints.<br>• Sets a positive example for guest relations.<br>• Empowers employees to provide excellent customer service.<br>• Observes service behaviors of employees and provides feedback to individuals.<br>• Interacts with customers to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Ensures employees understand customer service expectations and parameters.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>Managing Projects and Policies<br>• Implements the customer recognition/service program, communicating and ensuring the process.<br>• Trains staff and monitors adherence to all credit policies and procedures to reduce bad debts and rebates.<br>• Supervises same day selling procedures to maximize room revenue and control property occupancy.<br>• Supervises daily Front Desk shift operations and ensures compliance with all policies, standards and procedures.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>Supporting Human Resource Activities&nbsp;<br>• Supports the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Solicits employee feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Brings issues concerning employee satisfaction to the attention of the department manager and Human Resources.<br>• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.<br>• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Participates in employee progressive discipline procedures.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.<br>• Performs all duties at the Front Desk as necessary.<br>• Runs Front Desk shifts whenever necessary.<br>• Participates in departmental meetings and continually communicates a clear and consistent message regarding the Front Desk goals to produce desired results.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Reporting to the General Services Manager, your tasks are as follows:</p><br><br><ul><li>Welcome and direct visitors, clients, and suppliers;</li><li>Control site access by checking visitors' identities;</li><li>Answer the phone, inform, and redirect callers;</li><li>Keep top management informed of any irregularities noted;</li><li>Manage the small equipment needed for the reception desk to function;</li><li>Contribute to monitoring cleaning and security service providers;</li><li>Ensure a positive image of the company is presented.<br>&nbsp;</li></ul> <br> <br> Required profile : <ul><li>A Baccalaureate/Bac+2 level of education with 2 years of experience in a similar role;</li><li>Good presentation;</li><li>Availability and dynamism;</li><li>Enjoyment of contact and service;</li><li>Good communication skills.</li></ul> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Manpower Agences</strong> operates within a highly balanced culture, where <strong>collaboration</strong> plays a key role in the work environment. The company values close leadership, trust and collective engagement, while placing equal importance on <strong>performance</strong> and achieving results. This dynamic is supported by a <strong>structured organizational approach</strong>, promoting rigor, efficiency and quality execution. Openness to innovation further strengthens this balance, supporting adaptability in an evolving market. </p><br><br> <br> Job : <p>The Sales Manager defines and implements the overall commercial strategy for the entire activity of<br>Reinforcements and steel processing.<br>You are the driver of sales and profit growth. You negotiate major accounts contracts<br>with major construction companies, general contractors, prefabricators, and infrastructure developers.<br>You manage the technical and sales team and work in close synergy with the Design Office<br>and Production to maximize the conversion rate of offers.</p><br><br><p>Commercial Strategy &amp; Pricing Policy Definition - Develop the commercial policy for the Reinforcements activity in line with the strategic vision of the General Management.<br>- Define the pricing policy, tonnage price lists, and shaping rates, taking into account market price fluctuations.<br>- Set volume objectives (tonnage sold), sales, and profit margins for the teams.<br>• Major Account Commercial Development &amp; Negotiation - Prospect, negotiate, and secure framework agreements and major infrastructure projects (civil engineering structures, industrial buildings,<br>civil engineering).<br>- Maintain and develop a high-level decision-maker network (Operations Managers, Main Works Purchasing Managers, Lead Site Managers).<br>- Structure responses to major calls for tenders and support technical and financial presentations to clients.<br>• Team Management - Supervise, lead, and develop the sales force (technical sales engineers, account managers, and client managers).<br>- Oversee Sales Administration (ADV) and ensure billing accuracy.<br>- Drive commercial performance through key performance indicators.<br>• Internal Synergy, Risk Management &amp; Market Watch - Collaborate closely with the Design Office (Methods) and Production to adapt industrial capacity to<br>customer needs.<br>- Implement rigorous customer risk management (credit limits, credit insurance coverage, and collection).<br>- Ensure permanent competitive and strategic market monitoring. </p><br><br> <br> <br> Required profile : <p>We are looking for a high-level sales leader with an influential network in the construction, steel, or building materials trading sectors.<br>The candidate must master complex sales (high-stakes deals, long cycles, steel/raw material price adjustments) and have a results-oriented and profitable development mindset. </p><br><br> <br><br> </div>

<p><font dir="auto" ><font dir="auto" >Job Description Dashboard update with: BI/BO or macro extraction + PLM + PEPP (PEPP or CR meeting). Weekly meeting with the trades (ADAS, DSEE, Engines, etc.) + Monitoring of PRS purchasing contracts, series and supply parts problems. Monitoring of the officializations (OCM, NFC). Follow-up of the business in the GIMUX meeting. Codification meeting, update of the tracking file and monitoring of subjects. Construction of the PDD with quality and trades. Definition of use case (using NFC, product variation, Emulation and others).</font></font></p><p><strong>Desired Candidate Profile</strong></p><ul><li><font dir="auto" ><font dir="auto" >Master's degree (Bac+5)</font></font></li><li><font dir="auto" ><font dir="auto" >Experience: 1-2 years</font></font></li><li><font dir="auto" ><font dir="auto" >Skills: Milestone and project review: Development of the progress summary for the entire window perimeter in collaboration with the model manager. Project review with the trades. Monitoring of the quality results of each tool and resolution of blocking points. Update of the Landing file. Monitoring of tools for modernization. Coordination/animation of meetings/PLM office</font></font></li></ul>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Alten Maroc </strong>is defined by a deeply <strong>collaborative</strong> culture, focused on people, trust, and strong team support, with hands-on managers who guide and develop talent.<br> This environment is enhanced by a strong drive for <strong>innovation</strong>, encouraging creativity, initiative, and experimentation across projects.<br> A structured and disciplined organization ensures <strong>efficiency</strong>, rigor, and quality in engineering delivery.<br> <strong>Performance</strong> and ambition are part of the culture as well, supporting collective success while maintaining a positive and caring atmosphere. </p><br><br> <br> Job : <ul><li>Dashboard update with: BI/BO or macro extraction + PLM + PEPP (PEPP or CR meeting).</li><li>Weekly meeting with the trades (ADAS, DSEE, Engines, etc.) + Monitoring of PRS purchasing contracts, series and supply parts problems.</li><li>Monitoring of officializations (OCM, NFC).</li><li>Follow-up of the business in the GIMUX meeting.</li><li>Codification meeting, update of the tracking file and monitoring of subjects.</li><li>Construction of the PDD with quality and trades.</li><li>Definition of use case (using NFC, product variation, Emulation and others).</li></ul> <br> Required profile : <p><strong>Profile:</strong> Master's degree (Bac+5)</p><br><br><p><strong>Experience:</strong> 1 to 2 years</p><br><br><p><strong>Skills:</strong></p><br><br><p>• Review of milestones and the project: development of the progress summary for the entire window scope in collaboration with the model manager.<br>• Project review with the different departments.<br>• Monitoring of the quality results for each tool and resolution of blocking points.<br>• Update of the Landing file.<br>• Monitoring of tools for modernization<br>• Coordination / facilitation of meetings /<br>• PLM Desk</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span>Mission principale Le Legal Manager M&amp;A est responsable de la sécurisation juridique des opérations de croissance externe du Groupe.<br> Il accompagne les projets de fusion, acquisition, cession, joint-venture et restructuration en apportant un conseil juridique stratégique tout au long du cycle de vie des opérations, depuis leur structuration jusqu'à leur réalisation et leur intégration.<br> Il veille à la maîtrise des risques juridiques, à la conformité réglementaire et à la protection des intérêts de l'entreprise dans le cadre de transactions nationales et internationales.<br> Responsabilités principales 1.<br> Pilotage juridique des opérations M&amp;A Accompagner les équipes de développement et la Direction Générale dans la structuration juridique des projets d'acquisition, de fusion, de cession, de joint-venture et de réorganisation.<br> Définir les schémas juridiques les plus adaptés en tenant compte des enjeux fiscaux, financiers et réglementaires.<br> Identifier les risques juridiques liés aux opérations et proposer les solutions de mitigation appropriées.<br> 2. Due Diligence Organiser, coordonner et superviser les due diligences juridiques.<br> Analyser les risques identifiés et préparer les rapports de synthèse destinés aux instances décisionnelles.<br> Piloter les cabinets d'avocats et autres conseils externes intervenant sur les opérations.<br> 3. Négociation et documentation contractuelle Rédiger, négocier et sécuriser l'ensemble de la documentation juridique des transactions : Letters of Intent (LOI) Non Disclosure Agreements (NDA) Share Purchase Agreements (SPA) Asset Purchase Agreements (APA) Pactes d'actionnaires Garanties d'actif et de passif (GAP) Contrats de transition (TSA) Autres accords liés aux opérations.<br> Participer activement aux négociations avec les parties prenantes internes et externes.<br> 4. Conformité juridique et réglementaire Garantir la conformité des opérations avec les réglementations applicables : droit des sociétés, droit commercial, droit de la concurrence, réglementation des investissements, réglementation boursière lorsque nécessaire.<br> Superviser les formalités juridiques jusqu'au closing.<br> 5. Coordination des parties prenantes Assurer la coordination entre les directions internes (Finance, Fiscalité, Audit, RH, Stratégie) et les conseils externes.<br> Suivre le calendrier des opérations et veiller au respect des échéances critiques.<br> Préparer les dossiers destinés aux organes de gouvernance (Conseil d'administration, Assemblées Générales, Comités).<br> 6. Suivi post-acquisition Accompagner l'intégration juridique des sociétés acquises.<br> Superviser la mise en place des nouvelles structures de gouvernance.<br> Assurer le suivi des engagements contractuels post-closing.<br> 7. Veille juridique Assurer une veille permanente en droit des affaires, droit des sociétés et réglementation des opérations de M&amp;A.<br> Diffuser les évolutions réglementaires auprès des directions concernées.<br> Profil recherché Formation supérieure en droit des affaires (Master 2, DJCE, DESS ou équivalent).<br> Le CAPA ou une expérience en cabinet d'avocats d'affaires constitue un atout.<br> 7 à 8 ans d'expérience en droit des affaires, acquise au sein d'un cabinet d'avocats de premier plan et/ou d'une direction juridique d'entreprise.<br> Solide expérience dans la conduite d'opérations de fusions-acquisitions.<br> Bonne compréhension des problématiques financières et fiscales liées aux transactions.<br> Expérience dans des environnements internationaux appréciée.<br></span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p><strong>Attijariwafa bank</strong> operates within a predominantly <strong>collaborative culture</strong>, placing people, trust, and teamwork at the heart of its organization. The bank <strong>promotes</strong> close and supportive management, fostering accountability, development, and strong professional relationships. This human-centered approach is <strong>balanced</strong> by a strong performance-driven mindset, emphasizing ambition, continuous improvement, and customer focus. It also <strong>embraces</strong> innovation, <strong>supported</strong> by structured processes that ensure reliability, efficiency, and operational excellence. </p><br><br> <br> Job : <p>As part of our business development, we are looking for dynamic and motivated <strong>Customer Managers</strong>. If you meet these criteria and wish to evolve in a stimulating environment, then this opportunity is for you.&nbsp;</p><br><br><p>As a <strong>Customer Manager</strong>, your responsibilities will include:</p><br><br><p><br>• Welcoming and guiding individual and professional clients.<br>• Managing the cash desk and carrying out daily banking operations (deposits, withdrawals, transfers, etc.).<br>• Ensuring, with the Principal Customer Manager or the Branch Manager, treasury management (collecting or gathering funds, supplying ATMs).<br>• Processing valuables and centralizing accounting daily records.<br>• Developing a client portfolio and marketing simplified banking products.<br>• Ensuring compliance with internal procedures and current standards.</p><br><br> <br> Required profile : <p>• <strong>Bac+2/Bac+3</strong> level education: BTS, DTS, DUT, DEUG, or Bachelor's degree with a specialization in Economics and Management, Accounting &amp; Finance, or Marketing &amp; Sales.<br>• You are dynamic, autonomous, and a team player.</p><br><br><br><p><strong>Why join us?</strong></p><br><br><p>• Join a leading bank in the financial market, focused on people and innovation, and <strong>certified Top Employer for 4 consecutive years</strong>.<br>• Benefit from a stimulating work environment with many opportunities for professional development.<br>• Enjoy competitive benefits (attractive salary, continuous training, etc.).</p><br><br><p>Send us your CV, we look forward to discovering your profile!</p><br><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>General Services Manager (M/F)<br>We are recruiting for a highly renowned group a General Services Manager (M/F) to manage and optimize the company's general services and infrastructure.<br>Main tasks:<br>• Supervise all general services: maintenance, security, concierge, vehicle fleet, supplies, and equipment.<br>• Ensure the management and maintenance of buildings and facilities.<br>• Manage external service providers and monitor maintenance contracts.<br>• Ensure the proper functioning of equipment and the compliance of facilities.<br>• Optimize costs related to general services and propose improvement actions.<br>• Guarantee compliance with hygiene, safety, and environmental standards.<br>• Monitor purchases and supplies related to general services.<br>• Participate in the arrangement of workspaces and internal logistics management.<br>&nbsp;</p><br><br> <br> Required profile : <p>Profile sought:<br>• Bachelor's degree to Master's degree (Bac+3 to Bac+5) in management, logistics, maintenance, or equivalent.<br>• Proven experience in a similar role.<br>• Good command of managing service providers and general services.<br>• Organized, rigorous, and responsive.<br>• Excellent coordination and priority management skills.<br>• Proficient in office software.<br>&nbsp;</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>As a Warehouse Manager, you will be responsible for the daily management of the warehouse, ensuring efficient stock management, product quality, and meeting production needs. You will supervise a team and liaise between different departments to optimize logistics and production operations.</p><br><br><p>Main Responsibilities:<br> - Supervise and manage stock levels, ensure restocking, and minimize stockouts.<br> - Implement and monitor stock management procedures to ensure accurate inventory.<br> - Lead and train a team of warehouse staff, assign tasks, and evaluate their performance.<br> - Promote a safe and efficient working environment.<br> - Collaborate closely with departments to ensure a smooth supply chain.<br> - Communicate stock and logistics needs and issues.<br> - Ensure the quality and safety of stored products, following current standards and regulations.<br> - Identify and implement opportunities for continuous improvement in stock and logistics management processes.<br>&nbsp;</p><br><br><br> <br> <br> Required profile : <p>Education: Bac+2 to Bac+3 in logistics, stock management, management, or equivalent.</p><br><br><p>You have at least 5 years of experience in a similar role.</p><br><br><p>Required Skills:<br>• Stock management rules;<br>• Professional obligations regarding hygiene and safety;<br>• Office and computer skills;<br>• Good command of French, both spoken and written.<br>If you have the necessary skills, then this position is for you!</p><br><br> <br><br> </div>

<font dir="auto" ><font dir="auto" >The French Institute of Morocco, Rabat branch, is recruiting 1 Cultural Project Manager</font></font><br> <p><font dir="auto" ><font dir="auto" >Under the authority of the Director of the French Institute in Rabat (IFR) and the supervision of the Cultural Officer, the Cultural Project Manager will be responsible for implementing a program of </font></font><br><font dir="auto" ><font dir="auto" >cultural activities in conjunction with the various departments. They will be the point of contact for cultural mediation at the French Institute in Rabat. </font></font><br><font dir="auto" ><font dir="auto" >They must possess a good understanding of Moroccan cultural networks and a solid foundation in the major movements of contemporary French artistic creation, particularly in the performing arts. </font></font><br><font dir="auto" ><font dir="auto" >Strong motivation, a capacity for commitment, and an understanding of the challenges of cultural cooperation for the French Institute in Morocco will be essential assets for this key position within the cultural department.</font></font></p><font dir="auto" ><font dir="auto" > Job requirements</font></font><br> <div> <p> <strong><font dir="auto" ></font></strong> <br><font dir="auto" ><font dir="auto" > Education Diploma (Bac+4/5) ideally in the field of culture or cultural mediation </font><strong><font dir="auto" >.</font></strong></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Experience:</font></font></strong> <br><font dir="auto" ><font dir="auto" > Desired experience in the cultural field or professional experience in similar roles</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Desired knowledge</font></font></strong> </p> <p><font dir="auto" ><font dir="auto" >Perfect command of French (spoken, read, written) is essential; proficiency in Arabic is an asset; </font></font><br><font dir="auto" ><font dir="auto" > good command of office software; </font></font><br><font dir="auto" ><font dir="auto" > proficiency with new media, formats, and software (iOS and Android devices); basic </font></font><br><font dir="auto" ><font dir="auto" > management skills; </font></font><br><font dir="auto" ><font dir="auto" > good general knowledge, particularly in the arts.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Expertise:</font></font></strong> <br><font dir="auto" ><font dir="auto" > Mastering the production process of large events; </font></font><br><font dir="auto" ><font dir="auto" > Demonstrating methodical thinking, anticipation, and organizational skills; </font></font><br><font dir="auto" ><font dir="auto" > Ability to work independently;</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Personal qualities</font></font></strong> <br><font dir="auto" ><font dir="auto" > : Excellent interpersonal skills with all audiences. </font></font><br><font dir="auto" ><font dir="auto" > Rigor and organizational/planning skills. </font></font><br><font dir="auto" ><font dir="auto" > Availability, mobility, taste and aptitude for teamwork.</font></font></p> <p> <strong><font dir="auto" ><font dir="auto" >Job requirements:</font></font></strong> <br><font dir="auto" ><font dir="auto" > Flexible work schedule depending on specific job constraints (evening </font></font><br><font dir="auto" ><font dir="auto" > and weekend hours may be required).</font></font></p> </div><div><ul><li><br></li></ul></div><div><div><div> <div></div></div></div></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Company culture : <p><strong>Groupe Label'Vie - Carrefour</strong> is characterized by a culture strongly rooted in <strong>collaboration</strong>, where people, teamwork, and supportive leadership play a central role. The company promotes a collaborative environment built on trust, accountability, and talent development, enabling employees to contribute fully to collective success. This people-centered approach is complemented by a strong focus on <strong>performance</strong>, encouraging achievement and results-driven excellence, as well as a structured organization that ensures efficiency and service quality. Innovation further strengthens this balance by fostering adaptability and continuous improvement. Together, these dimensions create a dynamic, engaging, and high-performing workplace. </p><br><br> <br> Job : <p>As part of strengthening our internal control system, we are recruiting an Internal Control Manager to ensure the security, compliance, and reliability of our processes.</p><br><br><p><strong>Responsibilities:</strong></p><br><br><p> Execute the internal control plan within the BUs and carry out field controls<br> Document first and second-line controls, report discrepancies, and contribute to reporting<br> Monitor internal control indicators<br> Ensure the application of procedures and support operational teams<br> Participate in control campaigns and BU operational committees</p><br><br> <br> Required profile : <strong>Profile:</strong> <br> <p> Master's degree in Finance, Audit, Management Control, Accounting, or equivalent<br> Minimum 4 years of experience in internal control, audit, or operational control<br> Good knowledge of operational and financial processes<br> Rigor, organization, and attention to detail<br> Good interpersonal and communication skills<br> Proficiency in office tools</p><br><br> <br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 1 year experience in the housekeeping or related professional area.<br>OR<br>• 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Managing Housekeeping Operations and Budgets<br>• Ensures knowledge and understanding of OSHA regulations are up to date.<br>• Oversees all lost and found procedures.<br>• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.<br>• Inventories stock to ensure adequate supplies.<br>• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.<br>• Works effectively with the Engineering department on guest room maintenance needs.<br>• Understands and complies with loss prevention policies and procedures.<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Assists in supervising an effective inspection program for all guestrooms and public space.<br>• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.<br>• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.<br>• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.<br>Ensuring Exceptional Customer Service<br>• Handles guest problems and complaints seeking assistance from supervisor as necessary.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Sets a positive example for guest relations.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Position has responsibility for supervising and coordinating activities of employees delivering spa services, including salon, skin care, program coordination, reservations, reception desk, massage and locker room areas. Position focuses on ensuring guest and employee satisfaction and achieving the operating budget.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the spa, guest services, or related professional area.<br>CORE WORK ACTIVITIES<br>Supporting Management of Spa Operations and Budgets<br>• Assumes the responsibilities of the Spa Director in his/her absence.<br>• Ensures all employees have the proper supplies, equipment and uniforms.<br>• Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.<br>• Manages supplies and equipment inventories within budget.<br>• Maintains cleanliness of spa and related areas and equipment.<br>• Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.<br>Ensuring and Delivering Exceptional Customer Service<br>• Sets a positive example for guest relations.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Handles guest problems and complaints.<br>• Empowers employees to provide excellent customer service.<br>• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.<br>• Strives to improve service performance.<br>Conducting Human Resources Activities<br>• Solicits employee feedback, utilizing an “open door” policy and reviewing employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures employees understand expectations and parameters.<br>• Brings issues to the attention of the department manager and Human Resources as necessary.<br>• Observes service behaviors of employees and providing feedback to individuals.<br>• Participates in employee progressive discipline procedures.<br>• Participates in an on-going employee recognition program.<br>• Reviews comment cards and guest satisfaction results with employees.<br>• Supports a Spa orientation program for employees to receive the appropriate new hire training to successfully perform their job.<br>• Supervises on-going training initiatives and conducting training when appropriate.<br>• Establishes and maintains open, collaborative relationships with employees and ensuring employees do the same within the team.<br>• Celebrates successes and publicly recognizes the contributions of team members.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.<br>• Assists the Spa Director in managing the day-to-day operations of the spa as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : <p>Do you want to give meaning to your insurance expertise? A leading professional organization is managing a large-scale insurance program covering all its members for Health, Professional Liability, and Assistance.In this context, we are looking for a meticulous and organized Insurance Manager, who will play a central role in managing this program.A key position, rich in interactions, offering real autonomy and a global vision of a strategic insurance system.</p><br><br><p>Main tasks: Ensure the administrative management and follow-up of contracts and memberships related to the insurance program, as well as coordinating exchanges with various internal and external stakeholders.</p><br><br><p>Main responsibilities:&nbsp;<br>• Ensure the sending, follow-up, and archiving of membership forms and contractual documents;<br>• Ensure the updating and reliability of databases;<br>• Participate in processing administrative adjustments and file tracking;<br>• Ensure follow-up of claims and coordinate exchanges with various stakeholders;<br>• Guarantee the proper administrative and operational follow-up of the insurance program;<br>• Develop regular reports and set up monitoring dashboards;<br>• Participate in the continuous improvement of administrative and management processes.<br>&nbsp;</p><br><br> <br> <br> Required profile : <p>Required skills:<br>• Excellent organizational and follow-up skills;<br>• Rigor and attention to detail;<br>• Proficiency in Excel and office tools;<br>• Good communication and coordination skills;<br>• Discretion and sense of confidentiality.</p><br><br><p><br>Desired knowledge:<br>• General knowledge in Health Insurance, Professional Liability, and Assistance;<br>• Knowledge of administrative processes related to contract and membership management;<br>• Experience in the insurance or brokerage sector would be an asset.</p><br><br><p><br>What we offer:<br>• A stable and structured work environment within a leading professional organization;<br>• A versatile position, interacting with multiple stakeholders (members, insurers, brokers);<br>• Opportunities for skills development in insurance program management.</p><br><br><p><br>Job conditions:<br>Work location: Rabat<br>Contract type: Permanent (CDI)</p><br><br> <br><br> </div>