Security Officer Jobs in Morocco
2429 Jobs Found
<h2 class="h5">Job description</h2>
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About the Role
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<span>We are looking for detail-oriented <strong>Generative AI Analysts</strong> to support a variety of AI training, data annotation, evaluation, and quality review projects.</span><br>
<strong>Project Details</strong>
<ul>
<li><strong>Job Title:</strong> Generative AI Analyst - Arabic (Morocco)</li>
<li><strong>Location:</strong> Remote (Morocco)</li>
<li><strong>Employment Type:</strong> Freelance</li>
<li><strong>Pay Rate: 4.5 USD / hour</strong></li>
</ul>
<span>Depending on the project, you may work with text, translations, audio, transcriptions, images, video, or other AI-generated content. Tasks and project requirements may vary based on the program you are assigned to.</span><br> <span>Disclaimer </span>
<ul>
<li><span>Projects are subject to client requirements and may change.</span></li>
<li><span>Completion of the application, assessment, and onboarding process does not guarantee assignment to a specific project or a minimum amount of work.</span></li>
<li><span>This is a human-in-the-loop AI training environment. The use of generative AI tools is prohibited unless explicitly authorized for a specific project. </span></li>
<li><span>All work must be completed independently using your own knowledge and judgment. </span></li>
<li><span>You must comply with all data privacy, security, and confidentiality requirements. Do not store, copy, or share project data outside approved tools and channels. </span></li>
</ul>
<span><span>#LI-JC1</span> </span><br>
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<br><br><p><b>What You’ll Do</b></p><br><ul>
<li>Review, evaluate, and validate AI-generated content and data according to project guidelines.</li>
<li>Compare AI-generated outputs and identify the most accurate, relevant, or high-quality result.</li>
<li>Identify errors, inconsistencies, omissions, and quality issues.</li>
<li>Annotate, categorize, or label text, audio, images, video, or other data where required.</li>
<li>Provide clear written feedback or justifications for your evaluations.</li>
<li>Complete assigned tasks independently and within established timelines.</li>
<li>Follow project and client guidelines consistently and maintain a high level of accuracy.</li>
<li><span>Attend live office hours and training sessions to familiarize yourself with project guidelines, clarify questions, and prepare for task assignments.</span></li>
</ul><br><p><b>Requirements: </b></p><br><ul>
<li><strong>Native-level fluency in Arabic (Morocco) (written and spoken)</strong>.</li>
<li>Experience in <strong>Generative AI evaluation, data annotation, translation, linguistics, content quality review, transcription, data labeling, or a related field</strong> is preferred.</li>
<li>Strong English proficiency and written communication skills.</li>
<li>Excellent attention to detail, critical thinking, and judgment.</li>
<li>Ability to follow detailed guidelines and apply evaluation criteria consistently.</li>
<li>Comfortable working independently with structured, repetitive tasks.</li>
<li>Familiarity with annotation or evaluation platforms is a plus.</li>
</ul><br> </div>
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>HCLTech</strong> operates within a predominantly <strong>competitive and performance-driven culture</strong>, where ambition, challenge, and the achievement of measurable goals are central to success. The company promotes self-improvement, competitiveness, and a strong customer focus, with a clear emphasis on results and market positioning. This performance-driven environment is strongly supported by a robust <strong>innovation</strong> dimension, encouraging initiative, experimentation, and agility. It is further complemented by a collaborative culture focused on people development and teamwork, while structured processes play a more secondary role.
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<br> Job : <p>Join our dynamic team as a <strong>Customer Care Agent</strong> in the <strong>Order to Cash</strong> department. Your main mission will be to actively contribute to customer receivables activities, ensuring the efficiency and quality of key processes such as contract setup, correct customer identification, accurate billing, as well as dispute management and customer service.</p><br><br><p>Your role will involve optimizing the management of customer financial flows. This will include ensuring accurate customer identification and flawless billing, while proactively managing disputes. Your contribution will be essential to ensure a smooth and satisfactory customer experience, directly impacting the overall performance of the Order to Cash process.</p><br><br><ul><li>Manage the resolution of customer and partner requests received by email, through the ticketing system, and other dedicated platforms, following internal procedures.</li><li>Interact professionally in delicate situations to provide satisfactory solutions and make our clients and partners feel valued.</li><li>Ensure complete coverage of assigned tickets using various communication methods (email, ticketing system, outgoing/incoming calls).</li><li>Manage accounts on an ongoing basis, analyze incoming requests, and apply a strategy to handle each request according to its importance, priority, and SLAs (Service Level Agreements).</li><li>Ensure follow-up of requests in the relevant systems.</li><li>Make sure all necessary approvals, according to the established approval matrix, are obtained before any cancellation of a billing item in the ERP systems.</li><li>Ensure that all contract changes or account statement updates are properly documented and executed in the ERP systems, in accordance with established processes.</li><li>Provide feedback to customers/partners regarding all requests received.</li><li>If applicable, initiate refund requests upon customer request or after dispute resolution, following the established process and internal controls.</li><li>Perform all ad hoc activities related to requests accurately and promptly.</li><li>Verify partner compliance with portal functionalities when available.</li></ul> <br> <br> Required profile : <p>Ideally, you have a degree in <strong>economics, which will be a plus</strong></p><br><br><p>At least <strong>4 years</strong> of experience in a similar role is expected. This experience has allowed you to develop a thorough understanding of Order to Cash processes and customer relationship management.</p><br><br><ul><li>Mastery of French and good knowledge of English are essential for effective internal and external communication.</li><li>Strong computer skills, especially with the MS Office suite and a customized ERP system. Ability to work with multiple tools and systems simultaneously.</li><li>Autonomy in improving your language skills if necessary.</li><li>Ability to work independently and proactively, without constant supervision.</li><li>Resilience under pressure and rapid adaptability to new professional requirements.</li><li>Analytical skills and attention to detail.</li><li>Ability to collaborate effectively with colleagues, including in managing complex cases and catching up on backlogs.</li><li>Demonstrate a professional approach when managing conflict situations, offering solutions that satisfy the customer while making them feel valued.</li><li>Strong organizational skills for task management and prioritization.</li><li>Rigorous compliance with internal controls, quality, security, and organizational policies.</li><li>Active contribution to process optimization and improvement initiatives.</li><li>Adherence to the company's and clients' behavioral and ethical guidelines.</li></ul> <br><br> </div>
<p>Design, build and operate production software systems that include AI as a core capability. Build and integrate agentic systems that select tools, manage context and carry out multi-step tasks toward defined goals. Implement Model Context Protocol (MCP) or equivalent approaches to manage context, tools, memory and system boundaries in production. Translate product requirements into AI-enabled solutions that are scalable, reliable, secure and observable. Apply AI through prompting, orchestration, model composition, evaluation and deployment, with a focus on runtime behavior rather than model training. Treat model inputs, outputs and behavior as versioned and testable parts of the system. Use AI-assisted coding, engineering agents, AI-driven testing, debugging, refactoring and documentation as part of daily development work. Refine prompts, policies, agent flows and context inputs as a normal part of development to improve system behavior and outcomes. Improve AI-enabled development practices within assigned systems and team workflows to reduce manual effort and raise delivery quality. Work closely with product, delivery and engineering colleagues to deliver AI-powered features end to end, and lead projects as a single-person team when appropriate. Integrate AI systems with external services, APIs and data sources within production applications. Contribute to shared platforms, services and internal tools in line with established patterns and architectural direction. Balance fast iteration with sound engineering judgment and long-term maintainability. Take full ownership of the quality of deliverables across the stack, including building automated checks and AI agents that verify quality. Ensure AI-enabled systems meet enterprise standards for security, performance, reliability and compliance. Implement monitoring, safeguards and evaluation for AI behavior in production, including detection of hallucinations, regressions and unintended behavior. Treat evaluation, traceability and explainability as ongoing engineering responsibilities. Own assigned solutions from initial design through deployment and ongoing operation. Stay current on AI tools, platforms, models and agentic patterns relevant to production software. Test new AI capabilities responsibly and turn the results into concrete improvements in owned systems and workflows. Contribute to a culture of technical excellence, accountability and continuous learning. Perform other duties as assigned.</p><p><strong>Desired Candidate Profile</strong></p><p>Bachelor's degree in Computer Science, Engineering or a related technical field, or equivalent practical experience. Strong software engineering fundamentals and experience building and operating production systems. Hands-on experience building or working with agentic AI systems that select tools and carry out multi-step tasks. Experience using Model Context Protocol (MCP) or equivalent approaches to manage tools, context and memory in production AI systems. Sound technical understanding of AI models, including model versions, parameter sizes, context window limits, system and user prompts, and the latency, cost and reasoning trade-offs between models. Experience working with open-source AI models as well as commercial or hosted models. Experience integrating AI systems with external services, APIs and data sources. Ability to evaluate AI systems beyond accuracy, including reliability, hallucination risk, traceability and safety. Experience addressing scaling concerns such as latency, cost, caching, parallelization, and the trade-offs between retrieval-based approaches and fine-tuning. Proven ability to take AI systems from prototype to pilot to production, with awareness of common failure modes and how to mitigate them. Comfort working autonomously in small, highly empowered teams. Experience integrating frontier and open-source models into SaaS or enterprise applications is preferred. Familiarity with cloud-native architectures and modern development stacks is preferred. Experience in regulated, enterprise or mission-critical environments is preferred. Background in product-oriented engineering organizations is preferred.</p>
Area Manager - Ground Operations - Morocco, Spain & France | Morocco, Spain & France (Morocco)
Aviation & Maritime
<h2 class="h5">Job description</h2>
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Company culture : <p><strong>Air Arabia</strong> is defined by a deeply <strong>human and collaborative</strong> culture, where trust, teamwork, and mutual support guide everyday operations.<br>
Managers maintain a close, supportive presence, ensuring a stable and empowering work environment for all employees.<br>
This people-centric mindset is reinforced by strong <strong>structure and process discipline</strong>, essential for quality, reliability, and safety in aviation.<br>
<strong>Performance</strong>, ambition, and a healthy competitive spirit contribute to the company’s drive, while <strong>innovation</strong> supports continuous improvement in a fast-evolving industry.
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<br> Job : <p><strong>Area Manager - Ground Operations:</strong></p><br><br><p>Reporting to the respective Head of Ground Operations, the Area Manager leads and oversees airport operations across assigned regions to ensure safe, efficient, and compliant ground handling activities. The role supports the implementation of regional strategies and business plans in alignment with Air Arabia's operational, financial, and customer service objectives. Through effective stakeholder management, data-driven performance monitoring, and cross-functional coordination, the Area Manager ensures operational consistency, revenue protection, and service excellence across all stations.</p><br><br><p><strong>Key Result Responsibilities:</strong></p><br><br><p><strong>Strategic & Operational Execution</strong></p><br><br><p>Support the Head of Ground Operations in developing, implementing, and monitoring regional strategies and business plans, ensuring operational efficiency, cost control, and optimal ROI.<br>Liaise with stakeholders to establish and implement airport services procedures aligned with Air Arabia's quality, safety, and regulatory standards.<br>Conduct feasibility studies and prepare operating budgets for assigned stations; monitor expenditures and recommend cost-saving initiatives.<br>Partner with the Head of Ground Operations to lead the start-up and operational readiness of new hubs/stations, including contracting, manpower, facilities, systems, and training readiness.</p><br><br><p><br><strong>Stakeholder & Contract Management</strong></p><br><br><p>Build and maintain productive relationships with airports, Civil Aviation Authorities, GHAs, and industry bodies to ensure smooth operations and favourable commercial terms.<br>Support the negotiation and management of ground handling and customer service contracts, ensuring company interests are protected and service levels are consistently met.<br>Collaborate with the Commercial team to align operational performance with revenue targets, cost optimization, and customer experience goals.</p><br><br><p><br><strong>Performance Monitoring & Compliance</strong></p><br><br><p>Conduct field visits, audits, and performance reviews for assigned stations and GHAs; analyse data and reports to identify trends, gaps, and improvement opportunities.<br>Work closely with Quality, Safety, and Security teams to ensure adherence to company and regulatory standards, including participation in audits and investigations.<br>Coordinate with IT and government bodies to ensure all systems setup, upgrades, and maintenance comply with operational and regulatory requirements.</p><br><br><p><br><strong>People Leadership & Development</strong></p><br><br><p>Partner with HR to define objectives and KPIs for station teams; provide coaching, feedback, and support to ensure consistent achievement of objectives.<br>Ensure optimal utilization of available resources (manpower, systems, tools, and processes) to maximize operational efficiency.<br>Continuously evaluate systems, tools, and procedures, recommending enhancements to improve reliability and productivity.</p><br><br> <br> Required profile : <p><strong>Qualification & Work Experience</strong></p><br><br><ul><li>Bachelor's degree in aviation management, Business Administration, or related field; a Master's degree is an advantage.</li><li>5+ years of progressive experience in Ground Operations, with at least 2 years in years in a managerial role or multi-station leadership role.</li><li>Proven experience managing airport operations, GHAs, and compliance with international standards (IATA, ICAO, GCAA).</li><li>Commercial and cost-awareness mindset with ability to link operations to ROI.</li><li>Strong leadership, analytical, and negotiation skills.</li><li>Excellent stakeholder management and vendor coordination capabilities</li><li>Proficiency in MS Office and operational management systems. Exposure on data-driven decision-making is a strong advantage.</li><li>High sense of accountability, customer focus, and operational discipline.</li><li>Willingness to travel extensively across assigned regions.</li><li>Moroccan nationality/ residency is a must </li></ul> <br><br> </div>
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Job : 3. MAIN MISSIONS<p>3.1 Commercial prospecting & development</p><br><br><ul><li>Identify, target, and prospect major industrial accounts: OCP, cement plants, steel mills, sugar refineries, agri-food industries, continuous activity industries</li><li>Build and maintain a portfolio of strategic clients in the long term</li><li>Identify industrial investment projects in the early stages (monitoring, professional networks, design offices)</li><li>Represent the company at trade shows, technical days, and professional events in the industrial sector</li></ul><p>3.2 Technical prescription</p><br><br><ul><li>Analyze the technical needs of industrial clients regarding HV/LV electrical distribution, automation, and low voltage systems (BMS, fire detection, security)</li><li>Propose technical solutions adapted to the client's industrial context (continuous process, ATEX constraints, maximum availability)</li><li>Ensure the prescription of the company's products and solutions to design offices and technical decision-makers</li><li>Carry out or supervise preliminary technical feasibility studies for bids</li></ul><p>3.3 Responding to tenders</p><br><br><ul><li>Analyze technical specifications and tender documents (DAO/CCTP)</li><li>Coordinate the development of technical and commercial offers in collaboration with the design office and costing department</li><li>Justify and defend offers during technical presentations</li><li>Negotiate commercial terms, deadlines, and guarantees until contract signing</li></ul><p>3.4 Project monitoring and management</p><br><br><ul><li>Ensure contractual and financial follow-up of ongoing projects (invoicing, work statements, payments)</li><li>Coordinate with internal technical teams for the smooth running of projects</li><li>Manage client complaints and ensure their resolution within deadlines</li><li>Participate in site meetings and provisional/final acceptance meetings</li></ul><p>3.5 Reporting & market watch</p><br><br><ul><li>Provide regular reporting on commercial activity (pipeline, forecasts, conversion rate)</li><li>Update the CRM and maintain client and opportunity files</li><li>Conduct active monitoring of industrial projects, published tenders, and competitors</li><li>Contribute to the definition of the company's key account commercial strategy</li></ul> <br> <br> Required profile : 4. JOB PROFILE<p>Education</p><br><br><ul><li>Engineer in Electrical Engineering, Electrical Systems Engineering, or Automation (Master's degree level - Bac+5)</li><li>Or Higher Technician in Electrical Engineering with a proven commercial background (Bachelor's degree level - Bac+3)</li><li>Additional training in commercial management or business engineering is a plus</li></ul><p>Experience</p><br><br><ul><li>Minimum 5 years of experience in managing major electrical projects in an industrial environment</li><li>Proven experience with major accounts: OCP, cement plants, steel industry, sugar refineries, continuous process industries</li><li>Experience in B2B commercial development or business engineering is appreciated</li><li>Knowledge of the Moroccan industrial landscape and its main contractors is essential</li></ul>5. KEY SKILLS<p>Technical skills</p><br><br><ul><li>Mastery of HV/LV electrical installations, transformer substations, industrial distribution</li><li>Knowledge of low voltage/fire detection systems (CFO/CFA): automation, BMS, fire detection, access control, low voltage</li><li>Ability to read and analyze electrical diagrams, single-line diagrams, and technical specifications</li><li>Knowledge of Moroccan electrical standards (NM) and applicable international standards (IEC, NF)</li><li>Mastery of industrial processes in the target sectors (continuous process, ATEX constraints, etc.)</li></ul><p>Commercial skills</p><br><br><ul><li>Mastery of the B2B industrial sales cycle (from prospecting to closing)</li><li>Skills in negotiating complex contracts with multiple stakeholders</li><li>Ability to build and defend a techno-commercial offer</li><li>Strong results-oriented mindset and business development sense</li></ul><p>Behavioral skills</p><br><br><ul><li>Excellent presentation and interpersonal skills with industrial decision-makers</li><li>Autonomy, rigor, and organizational skills</li><li>Ability to manage multiple projects simultaneously</li><li>Analytical skills and ability to propose solutions</li><li>Resilience under pressure and commercial tenacity</li></ul><p>Languages & tools</p><br><br><ul><li>Fluent Arabic and French are essential</li><li>Technical English is appreciated</li><li>Proficiency in office tools (Excel, PowerPoint, CRM)</li><li>Driver's license required for frequent travel throughout the national territory</li></ul> <br><br> </div>
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Job : <p>Responsibilities</p><br><br><p>Reporting to the Director of Purchasing and Procurement, you will be responsible for managing the procurement of raw materials, equipment, spare parts, supplies, and services necessary for the smooth operation of the company's activities, while meeting cost, quality, deadline, and supply security objectives.</p><br><br><p>As such, your main responsibilities will be:</p><br><br><ul><li>Needs Analysis and Planning</li><li>Gather, analyze, and consolidate purchasing needs expressed by various departments;</li><li>Identify recurring, critical needs, or those requiring significant lead times;</li><li>Develop consultation plans and purchasing schedules based on priorities;</li><li>Verify budget availability and compliance of purchase requests;</li><li>Participate in defining and formalizing specifications with the relevant departments;</li><li>Anticipate needs to limit the risk of supply shortages.</li><li>Supplier Portfolio Sourcing and Management</li><li>Research and identify new suppliers meeting the company's technical, quality, and economic requirements;</li><li>Perform pre-selection and qualification of suppliers;</li><li>Evaluate their technical, financial, logistical, and organizational capabilities;</li><li>Develop and maintain a panel of competitive and reliable suppliers;</li><li>Identify alternative sourcing options to reduce dependency risks;</li><li>Update supplier files and information;</li><li>Participate in periodic evaluations and, when necessary, supplier audits.</li><li>Consultation and Negotiation</li><li>Prepare and launch consultations and tenders with suppliers;</li><li>Analyze and compare technical and commercial offers received;</li><li>Prepare comparative tables and summaries to aid decision-making;</li><li>Negotiate prices, delivery times, payment terms, warranties, and commercial conditions;</li><li>Seek the best purchasing conditions while ensuring compliance with quality and deadline requirements;</li><li>Prepare award recommendations and submit them for relevant approval levels;</li><li>Ensure traceability and compliance of the supplier consultation and selection process.</li></ul><p><u><strong>Order Contracting and Monitoring</strong></u></p><br><br><br><ul><li>Prepare purchase orders, contracts, and amendments in accordance with internal procedures;</li><li>Ensure compliance with negotiated conditions and contractual commitments;</li><li>Oversee orders until their reception;</li><li>Coordinate with suppliers and internal departments to ensure delivery times are met;</li><li>Monitor delayed orders and implement necessary actions to secure supplies;</li><li>Handle discrepancies, disputes, delays, and non-conformities from suppliers;</li><li>Verify consistency between orders, receipts, invoices, and negotiated conditions.</li><li>Supplier Performance Management</li><li>Monitor and analyze supplier performance based on cost, quality, delivery, and service criteria;</li><li>Implement and track purchasing and supplier performance indicators;</li><li>Identify malfunctions and propose corrective and improvement actions;</li><li>Define improvement plans with the relevant suppliers and ensure their follow-up;</li><li>Regularly assess the competitiveness and reliability of the supplier portfolio;</li><li>Contribute to cost reduction and optimization of overall purchasing costs.</li></ul><p><strong>Purchasing Watch and Optimization:</strong></p><br><br><br><ul><li>Monitor markets, price changes, and supplier trends;</li><li>Identify opportunities for cost optimization and reduction;</li><li>Anticipate changes that may impact supply conditions;</li><li>Propose alternative solutions for products, suppliers, or purchasing conditions;</li><li>Contribute to securing supplies and managing supplier risks;</li><li>Participate in the continuous improvement of purchasing processes and procedures.</li></ul> <br> <br> Required profile : <p>With a Master's degree (Bac+5) in Purchasing, Supply Chain, Business, Management, Engineering, or equivalent, you have at least 5 to 7 years of experience in purchasing, ideally gained in an industrial environment.</p><br><br><p>You possess the following skills:</p><br><br><ul><li>Mastery of the purchasing process, from sourcing to supplier evaluation;</li><li>Strong skills in commercial negotiation and supplier relationship management;</li><li>Good command of offer analysis and comparison;</li><li>Ability to analyze costs and identify optimization levers;</li><li>Proficiency in consultation, negotiation, and contracting techniques;</li><li>Good understanding of the challenges related to industrial procurement;</li><li>Proficiency in Excel, ERP systems, and purchasing reporting tools;</li><li>Good ability to manage multiple consultations and files simultaneously.</li></ul><p><u><strong>Personal Qualities</strong></u></p><br><br><br><ul><li>Rigor and organizational skills;</li><li>Analytical and synthesis skills;</li><li>Sense of priorities and anticipation skills;</li><li>Firmness and diplomacy in negotiation;</li><li>Responsiveness and ability to handle urgent situations;</li><li>Results-oriented and internal customer focus;</li><li>Integrity, discretion, and respect for confidentiality;</li><li>Good interpersonal skills and ability to work cross-functionally with various stakeholders.</li></ul> <br><br> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
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<span><br>POSITION SUMMARY<br>Prepare drink orders for guests according to specified recipes using measuring systems. Issue, open, and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar, bar unit, tables, and other tools. Prepare fresh garnishes for drinks. Stock ice, glassware, and paper supplies. Transport supplies to bar set-up area. Wash soiled glassware. Remove soiled wares from bar top and tables and place in designated area. Anticipate and communicate replenishment needs. Process all payment methods. Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank. Secure liquors, beers, wines, coolers, cabinets, and storage areas. Complete closing duties.<br>Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors.<br>PREFERRED QUALIFICATION<br>Education: High school diploma or G.E.D. equivalent.<br>Related Work Experience: At least 1 year of related work experience.<br>Supervisory Experience: No supervisory experience.<br>License or Certification: None<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
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<p> <strong>POSITION SUMMARY</strong> </p>
<p> </p>
<p>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.</p>
<p> </p>
<p>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.</p>
<p> </p>
<p>PREFERRED QUALIFICATIONS </p>
<p>Education: High school diploma or G.E.D. equivalent and vocational or technical background.</p>
<p>Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting.</p>
<p>At least 2 years of hotel engineering/maintenance experience.</p>
<p>Supervisory Experience: No supervisory experience. </p>
<p>License or Certification: Valid Driver s License</p>
<p> </p>
<p>REQUIRED QUALIFICATIONS</p>
<p>Universal Chlorofluorocarbon (CFC) Certification</p>
<p>Must meet applicable state and federal certification and/or licensing<br>
requirements.</p>
<p> </p>
<p> </p>
<p> </p>
</div>
<div>
</div>
<p><br></p>
<p>Assist the Executive Housekeeper in planning and organizing the housekeeping department, all public areas, guest rooms, laundry and linen. Ensure that all Housekeeping duties are carried out to the highest standard in order to provide guests with maximum efficiency of service and comfort. Monitor the Housekeeping ambassadors performance to ensure that guests receive prompt and courteous service. Supervise the ambassadors within the department, and ensure that the correct standards and methods of service are maintained as stated in the Department's Operations Manual. Inspect guest rooms in all Housekeeping areas on a regular basis to ensure that the furnishing, facilities and equipment are clean and in good repair, well maintained and replaced or refurbished as required. Assist to plan and organize regular departmental training for all ambassadors, especially new ambassadors, paying particular attention to courtesy, efficiency, service standards, grooming, diplomacy and actual job knowledge. Prepare weekly staffing schedules, monitor ambassador attendance and conduct labour planning to meet with activity in the Hotel so as to maintain cost effectiveness. Assist to prepare various monthly reports and submit them to the Executive Housekeeper. Ensure that room cleaning productivity is monitored closely and maintained Assist the Executive Housekeeper and Assistant Housekeeper in the daily checking of guest rooms and public/Heart of House areas to specified performance standards. Maintain an accurate and proper inventory of all stocks, guest supplies, linens etc to prevent pilferage or loss of any nature. Ensure that the incidents and procedures of Lost and Found properties are properly recorded and stored accordingly. Assist the Executive Housekeeper and Assistant Housekeeper in ensuring ambassador development through regular follow ups, taking on board both positive and constructive feedback. Doing performance reviews as part of KPI and follow through the actions required for team development. Accountable for the proper usage of all equipment and their periodical servicing to ensure efficient working conditions. Be engaged in ambassador empowerment by mentoring and coaching key motivated ambassadors. Handle or resolve all guest complaints, establish amicable relations with guests of the hotel, looking after their needs and comforts at all times. Monitor productivity of the team. Motivate and support them, lead by example, help them to reach targets in place. Process timesheets to meet deadlines, ensuring accuracy. Openly communicate with ambassadors, ensuring regular briefings occur and all relevant information is passed on. Ensure you give the team feedback. Take responsibility to ensure all required tasks are completed accurately and within given time frames. Ensure a concise hand over. Ensure required levels of stock are available and order to par levels if necessary. Ensure all department equipment and work areas are maintained to a high standard. Ensure security of guest rooms and keys. Assist with regular stocktaking. Liaise with Front Office and Engineering regarding ready rooms ensuring guest requirements are met. Any other reasonable request within your range of competence as required by your Supervisor or Management.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Previous Housekeeping management experience, in a similar role is essential.</li><li>Strong operational background with experience in the implementation and management of brand standards</li><li>Sound knowledge of Opera and Microsoft applications.</li><li>Proven experience with cost control including payroll, expenses and forecasting</li><li>Well groomed & articulate in communication.</li><li>Excellent time management, organisational skills and ability to work autonomously</li></ul>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent and vocational or technical background.<br>Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting.<br>At least 2 years of hotel engineering/maintenance experience.<br>Supervisory Experience: No supervisory experience. <br>License or Certification: Valid Driver’s License<br>REQUIRED QUALIFICATIONS<br>Universal Chlorofluorocarbon (CFC) Certification<br>Must meet applicable state and federal certification and/or licensing<br>requirements.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<h2 class="h5">Job description</h2>
<div class="t-break" data-jb-field="description">
<span><br>POSITION SUMMARY<br>Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues with little to no supervision. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines. Carry equipment (e.g., tools, radio). Identify, locate, and operate all shut-off valves for equipment. Maintain maintenance inventory and requisition parts and supplies as needed. Assure each day’s activities and problems that occur are communicated to the other shifts using approved communication programs and standards. Display advanced ability to read standard blue prints and electrical schematics concerning plumbing and HVAC. Display above average engineering operations skills and strong general mechanical ability. Display proficiency in at least three of the following categories, above average skills in three more of the following categories and basic skills in the remaining categories: air conditioning and refrigeration, electrical, mechanical, plumbing, pneumatic/electronic systems and controls, carpentry and finish skills, kitchen equipment, vehicles, energy conservation, and/or general building management. Display solid knowledge and skill in the safe use of hand and power tools and other materials required to perform repair and maintenance tasks. Safely perform highly complex repairs of the physical property, electrical, plumbing and mechanical equipment, air conditioners, refrigeration and pool heaters - ensuring all methods, materials and practices meet company standards and Local and National codes - with little or no supervision. Troubleshoot and perform repairs on all types of equipment (e.g., pump and motor replacement), plumbing (e.g., plunge toilets and unclog drains), electrical equipment including lamps, air conditioners, HVAC equipment, cosmetic items, extension cords, vacuum cleaners, internet devices, replace electrical switches and outlets, and program TV's. Use the Lockout/Tagout system before performing any maintenance work. Display advanced knowledge of all engineering computer programs related to preventative maintenance, energy management, and other systems, including devices that interact with such programs. Perform advanced troubleshooting of hotel Mechanical, Electrical, and Plumbing (MEP) systems. Display the ability to train and mentor other engineers as necessary. Display ability to perform Engineer on Duty responsibilities, including readings and rounds.<br>Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; and properly store flammable materials. Ensure uniform and personal appearances are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Adhere to quality expectations and standards. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and heavier lifting or movement tasks with assistance. Move up and down stairs, service ramps, and/or ladders. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Enter and locate work-related information using computers. Perform other reasonable job duties as requested.<br>PREFERRED QUALIFICATIONS <br>Education: High school diploma or G.E.D. equivalent and vocational or technical background.<br>Related Work Experience: Extensive experience and training in general maintenance, electrical or refrigeration, parts inventory and requisition, exterior and interior surface preparation and painting.<br>At least 2 years of hotel engineering/maintenance experience.<br>Supervisory Experience: No supervisory experience. <br>License or Certification: Valid Driver’s License<br>REQUIRED QUALIFICATIONS<br>Universal Chlorofluorocarbon (CFC) Certification<br>Must meet applicable state and federal certification and/or licensing<br>requirements.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>
<p>Our Story We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products. At Arrow ECS we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install and maintain customer s software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, network traffic load balancers to name a few. Our customers can range from small businesses through to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is, fast, reliable, secure and most importantly working well for their needs.</p><p>Our Role You will join our Business Transformation Business Analyst team which is focused on implementation and customization of the new core applications ecosystem which contains CPQ, Salesforce & ERP systems as main brand applications within the Arrow ECS EMEA region. On a daily basis you will interact with internal and external stakeholders from different countries to develop and enhance our CPQ tool implementation. Your role will be to cooperate with business clients, evaluate their needs and requests from a technical and functional point of view. Among your tasks, you will be responsible for ensuring the quality and support of our business community as subject matter expert.</p><p>What you will be doing at ARROW:</p><ul><li>Gather, analyze, and document business and functional requirements through stakeholder workshops and process analysis.</li><li>Analyze As-Is / To-Be processes, identify gaps, and recommend improvements, standardization and automation opportunities.</li><li>Translate business requirements into clear BRDs and collaborate with IT on solution design.</li><li>Review and validate FDDs to ensure alignment with approved business requirements.</li><li>Define, manage and coordinate UAT and E2E testing, including test scenarios, defect management, and business sign-off.</li><li>Support deployment, go-live, training, and post-go-live activities.</li><li>Manage BA deliverables, risks, dependencies, and priorities across multiple initiatives.</li><li>Build strong relationships with EMEA business and IT stakeholders across countries and functions.</li><li>Proactively identify issues, challenge requirements and solutions when appropriate, and drive actions to resolution.</li><li>Contribute to continuous improvement of capabilities, business processes, and BA ways of working.</li></ul><p>Who are we looking for?</p><p>We are looking for experienced professional with solid background in business analysis and CPQ projects. We are also looking for people who are naturally empathetic, eager to share their ideas and determined to solve problems, so analytical skills and attention to detail are also desired.</p><p>Required Experience & Skills</p><ul><li>3-4 years of experience in Business Analysis, Business Transformation, IT delivery, or a related role</li><li>Experience with CPQ, CRM, ERP, Salesforce, or similar enterprise applications</li><li>Strong experience in requirements gathering, process analysis, and functional documentation</li><li>Experience with UAT, E2E testing, defect management, and business readiness</li><li>Ability to work effectively with both business and technical teams</li><li>Strong stakeholder management, communication, analytical, and problem-solving skills</li><li>Ability to manage multiple priorities and work independently in a fast-paced environment</li><li>Fluent written and spoken English</li></ul><p>Preferred Experience</p><ul><li>Experience in a multi-country / EMEA environment</li><li>Knowledge of BPMN, Visio, ARIS or similar process modelling tools</li><li>Knowledge of Microsoft Dynamics suite and Navision</li><li>Experience with tools such as Jira, Azure DevOps, or similar delivery platforms</li><li>Experience with Agile, Waterfall, or hybrid delivery methodologies</li><li>Business Analysis or Project Management certification is a plus</li></ul><p>Key Competencies</p><ul><li>Strong business acumen and analytical thinking</li><li>Excellent stakeholder management and communication</li><li>Strong ownership and delivery focus</li><li>Ability to challenge constructively and influence decisions</li><li>Collaborative, proactive, and adaptable mindset</li><li>Focus on business outcomes and continuous improvement</li></ul><p>What is in it for you?</p><ul><li>Full Permanent contract, Social advantages: CNSS, CIMR, Health insurance, Very good working atmosphere in a team of passionate collaborators, Work culture where you can make an impact, Dynamic environment with a friendly work atmosphere, Interesting career development opportunities in a quickly growing environment, Working within an international organization, recognized worldwide in its sector.</li></ul><p>#LI-FR2</p><p>Location: MA-Casablanca, Morocco (Boulevard Al Quods)</p><p>Time Type: Full time</p><p>Job Category: Business Support</p><p><strong>Desired Candidate Profile</strong></p><ul><li>3-4 years of experience in Business Analysis, Business Transformation, IT delivery, or a related role</li><li>Experience with CPQ, CRM, ERP, Salesforce, or similar enterprise applications</li><li>Strong experience in requirements gathering, process analysis, and functional documentation</li><li>Experience with UAT, E2E testing, defect management, and business readiness</li><li>Ability to work effectively with both business and technical teams</li><li>Strong stakeholder management, communication, analytical, and problem-solving skills</li><li>Ability to manage multiple priorities and work independently in a fast-paced environment</li><li>Fluent written and spoken English</li><li>Experience in a multi-country / EMEA environment</li><li>Knowledge of BPMN, Visio, ARIS or similar process modelling tools</li><li>Knowledge of Microsoft Dynamics suite and Navision</li><li>Experience with tools such as Jira, Azure DevOps, or similar delivery platforms</li><li>Experience with Agile, Waterfall, or hybrid delivery methodologies</li><li>Business Analysis or Project Management certification is a plus</li><li>Strong business acumen and analytical thinking</li><li>Excellent stakeholder management and communication</li><li>Strong ownership and delivery focus</li><li>Ability to challenge constructively and influence decisions</li><li>Collaborative, proactive, and adaptable mindset</li><li>Focus on business outcomes and continuous improvement</li></ul>
<h2 class="h5">Job description</h2>
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<br>Company Description<br><br><p><strong>About AbbVie</strong></p><br><p>AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, Facebook, Instagram, X and YouTube.</p><br><br>Job Description<br><br><p><strong>Overview: </strong></p><br><p>Are you an experienced histology professional with a passion for leadership, operational excellence, and scientific innovation? We are seeking a dynamic and highly motivated Histology scientist to lead our histopathology team and manage the overall laboratory operations within the Functional Immunology and Innovative Technology Group. In this senior role, you will oversee the day-to-day management of a skilled histotechnology team, ensuring the highest standards of quality, efficiency, and regulatory compliance in support of immunology drug discovery programs. Your responsibilities will span from histotechnology laboratory work, team leadership, workflow optimization, resource planning, quality management systems, and cross-functional collaboration with pathologists, scientists, and study directors. You will serve as the primary technical and operational authority for the lab, championing a culture of continuous improvement, scientific rigor, and professional development. If you thrive in a fast-paced, multidisciplinary research environment and are ready to lead a high-performing team at the forefront of translational science, we encourage you to apply.</p><br><p><strong>Responsibilities:</strong></p><br><p><strong>Histotechnology: </strong>Participate in the accessioning, grossing, embedding, processing of traditional histological tissue samples as well as novel complex in vitro model samples.</p><br><p><strong>Team Leadership & Personnel Management</strong>: Directly supervise, mentor, and develop a team of histotechnologists and laboratory technicians. Conduct performance evaluations, establish individual development plans, oversee scheduling and workload allocation, and foster a collaborative, inclusive, and psychologically safe team culture.</p><br><p><strong>Workflow Oversight & Operational Management</strong>: Plan, coordinate, and prioritize laboratory workflows to ensure timely delivery of histological services in support of drug discovery and translational research programs. Monitor laboratory capacity and adjust resource allocation as needed to meet project milestones and organizational objectives. Be the point of contact for troubleshooting the newly implemented laboratory management information system employed in the laboratory (SampleManger).</p><br><p><strong>Quality Assurance & Regulatory Compliance</strong>: Establish, maintain, and continuously improve quality management systems, including SOPs, quality control protocols, and laboratory metrics.</p><br><p><strong>Resource & Budget Management</strong>: Oversee procurement, maintenance, and qualification of laboratory equipment, reagents, and consumables.</p><br><p><strong>Training & Mentorship</strong>: Provide technical training in histological techniques including tissue trimming, processing, embedding, FFPE and cryosectioning, routine and special staining, and advanced molecular tissue-based assays.</p><br><p><strong>Laboratory Safety</strong>: Enforce safe handling of hazardous chemicals, biological specimens, and sharp instruments. Lead incident investigations, and corrective action implementation in compliance with EHS policies.</p><br><p><strong>Cross-Functional Collaboration & Scientific Support</strong>: Partner with pathologists, research scientists, and program managers to understand project needs and deliver tailored histological solutions.</p><br><p><strong>Continuous Improvement & Innovation</strong>: Identify and implement improvements to existing workflows, technologies, and methodologies. Evaluate and qualify new platforms and reagents, and champion the adoption of emerging histological and digital pathology technologies aligned with the group's scientific strategy.</p><br><br>Qualifications<br><br><p><strong>Basic Qualifications</strong>:</p><br><p>BS or equivalent education with typically 7 or more years of experience</p><br><p>MS or equivalent education with typically 5 or more years of experience</p><br><p>Demonstrated experience in histotechnology science, managing laboratory personnel, including performance management, scheduling, and staff development</p><br><p><strong>Preferred Qualifications</strong>:</p><br><p>Histotechnologist (HTL) or Histotechnician (HT) certification (ASCP) required; HT/HTL (ASCP) in good standing preferred</p><br><p>Comprehensive technical proficiency in tissue grossing, FFPE and OCT processing, embedding, sectioning, routine H&E, and special histochemical staining</p><br><p>Experience developing, validating, and implementing standard operating procedures (SOPs), quality control programs, and regulatory/compliance frameworks (e.g., GLP, ISO)</p><br><p>Familiarity with advanced molecular histology platforms (e.g., spatial transcriptomics) and laboratory information management systems (LIMS) such as Sample Manager or equivalent</p><br><p><strong>Other Desirable Attributes:</strong></p><br><p>Proven leadership and people management skills with an ability to motivate, mentor, and develop a high-performing technical team</p><br><p>Strong organizational skills with exceptional attention to detail and the ability to manage competing priorities in a deadline-driven environment</p><br><p>Demonstrated commitment to laboratory safety, regulatory compliance, and adherence to institutional policies and documentation standards</p><br><p>Effective communicator with the ability to collaborate cross-functionally with pathologists, scientists, operations, and senior leadership</p><br><p>Strategic thinker with a continuous improvement mindset and the ability to drive process optimization and innovation initiatives</p><br><p>Consistent track record of delivering high-quality, reproducible results within resource and timeline constraints</p><br><p>Excellent oral and written communication skills, including experience preparing technical reports, and presentations</p><br><p>Independent, analytical, and solutions-oriented with a demonstrated ability to navigate ambiguity and drive decisions in a complex research environment</p><br><p>Proficiency with Microsoft Office Suite (Excel, Word, PowerPoint, OneNote) and laboratory data management tools</p><br><br>Additional Information<br><br><p>Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: </p><br><ul><li><p>The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future. </p><br></li><li><p>We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.</p><br></li><li><p>This job is eligible to participate in our short-term incentive programs. </p><br></li></ul><p>Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. </p><br><p>AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. </p><br><p>US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html</p><br><p>US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:</p><br><p>https://www.abbvie.com/join-us/reasonable-accommodations.html</p><br> </div>
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<p><b>Tiered Approach</b></p><br> <p>In line with the commitment to safeguard capacity and support personnel already in the Organization, a majority of UNDP UNCDF/UNV vacancies are advertised using a tiered application process whereby:</p><br> <ul> <li><b>Tier 0</b>: UNDP/UNCDF/UNV IP staff holding permanent (PA) and fixed-term (FTA) appointments, whose posts will be abolished, or contracts will be terminated or not renewed during 2026.</li> <li><b>Tier 1</b>: Other UNDP/UNCDF/UNV staff holding permanent (PA) and fixed-term (FTA) appointments</li> <li><b>Tier 2</b>: UNDP/UNCDF/UNV staff holding temporary appointments (TA), personnel on regular PSA contracts, and Expert and Specialist UN Volunteers</li> <li><b>Tier 3 or no tier indicated</b>: All other contract types from UNDP/UNCDF/UNV and other agencies, and other external candidates</li> </ul> <p>Please make note of the Tier(s) indicated in the vacancy title, if any, and ensure that you satisfy the eligibility to apply.</p><br> <p><b>Background</b></p><br> <p>UNDP Morocco is seeking a Procurement and Travel Assistant to provide excellent support in procurement and travel, working in close collaborations with the Programme, Operations, and Projects of UNDP, as well as other United Nations agencies.</p><br> <p>Under the direct supervision of the Procurement Associate, and the overall guidance and supervision provided by the Operations Coordinator, the Procurement and Travel Assistant will be responsible for providing a variety of office, agency and project support services. Primarily, the incumbent will act as the Procurement and Travel Assistant to various projects, agencies and initiatives. He/she will perform his/her functions in close collaboration with the other members of the Procurement Unit.</p><br> <p>The Procurement and Travel Assistant provides support to office operations performing a variety of standard procurement and travel processes ensuring high quality and accuracy of work. The Procurement and Travel Assistant promotes a client, quality and results-oriented approach. She/he works in close collaboration with UNDP Operations and Programme staff and other UN agencies staff to exchange information and ensure consistent and quality service delivery.</p><br> <p><b>Duties and Responsibilities</b></p><br> <p>The Procurement and Travel Assistant will undertake the following tasks:</p><br> <ol> <li>Contribution to the implementation of operational strategies in the context of UNDP activities in support of UN agencies. </li> <li>Effective procurement and logistical support in the context of UNDP activities in support of the Country Office, UNDP projects and UN agencies. </li> <li>Support to travel management processes in the context of UNDP activities in support of the Country Office, UNDP projects and UN agencies. </li> <li>Support to knowledge building and knowledge sharing.</li> </ol> <p><b>Ensures implementation of operational strategies, in the context of UNDP activities in support of the Country Office, UNDP projects and UN agencies, focusing on the achievement of the following results:</b></p><br> <ul> <li>Contribution to the implementation of UNDP operational strategies in the areas of responsibility, ensuring full compliance of administrative activities with UN/UNDP rules, regulations, policies and strategies.</li> <li>Provision of inputs to the Country Office administrative business processes mapping and implementation of the internal standard operating procedures (SOPs).</li> <li>Provision of inputs to the preparation of the results-oriented workplans of the Procurement Unit.</li> </ul> <p><b>Ensures effective procurement and logistical support in the context of UNDP activities in support of the Country Office, UNDP projects and UN agencies, focusing on the achievement of the following results:</b></p><br> <ul> <li>Creation of purchase orders for procurement.</li> <li>Support to the organization of procurement processes including preparation of Request for Quotation (RFQ), Invitations to Bid (ITB) or Requests for Proposal documents (RFP), receipt of quotations, bids or proposals, and their pre-liminary evaluation. </li> <li>Maintenance of the filing system ensuring safekeeping of confidential materials. </li> <li>Extraction of data from various internal and external sources and contribution to the implementation of sourcing strategy, including pre-qualification of individuals and firms that can supply the project requirements. </li> <li>Coordination between requisitioners and prospective bidders for queries and clarifications. </li> <li>Minutes of pre-bid conferences, as needed. </li> <li>Provision to requisitioners of canvas matrix or preliminary evaluation of the quotations/bids/proposals received.</li> <li>Summary of evaluation findings and results. </li> <li>Preparation of appropriate contract instruments, and obtention of signatures of supplier and proper authority in UNDP. </li> <li>Follow up on deadlines, commitments made, actions taken and coordination of collection and submission of procurement reports to Head of Unit. </li> <li>Assistance in the provision of information for audit. </li> <li>Provision of information for preparation of cost-recovery bills for the procurement services provided by UNDP to UNDP projects and UN agencies.</li> </ul> <p><b>Supports travel management processes for the Country Office, UNDP projects and other agencies at their request, focusing on the achievement of the following results:</b></p><br> <ul> <li>Creation of purchase orders for travel.</li> <li>Process of travel authorization and travel claims in line with travel entitlements for staff, consultants, UN Officials and visitors, ensuring that travel arrangements follow the UN rules of most direct route and most competitive prices.</li> <li>Support Travel System briefs on issues related to travel such as administrative matters, visas information, security, procedures, support projects in solution of processes and best practices dissemination;</li> <li>Analyse of quotation received form travel agents and airlines companies under UN Policies and procedures;</li> <li>Support to follow-up with contracted travel agent to ensure provision of high-quality professional services and most competitive prices. </li> <li>Provision of information to travelling staff including on entitlements, travel route and hotel arrangements.</li> <li>Provides reports to improve the liaison with travel agency and airlines in term of confirm bookings, discuss excess baggage charges, etc. and issues tickets in a timely manner.</li> <li>Supports negotiations of low-cost fare arrangements with the travel Agency to obtain the benefits of travel cost savings for client Agencies;</li> <li>Supports in the registration and evaluation of the Travel Agency Services quality and SLA metrics;</li> <li>Preparation of routine correspondence, faxes, memoranda and reports in accordance with Country Office Standard Operating of Procedures (CO SOP). </li> <li>Reconciliation of settlements to be paid by the Finance Unit.</li> <li> Assistance in the provision of information for audit.</li> <li>Provision of information for preparation of cost-recovery bills for travel services provided by UNDP-to-UNDP projects and UN agencies.</li> </ul> <p><b>Support knowledge building and knowledge sharing within the Country Office, focusing on the achievement of the following results:</b></p><br> <ul> <li> Participation in trainings of the operations/projects staff on procurement and travel issues. </li> <li>Contributions to knowledge networks and communities of practice.</li> <li>Provision of training and knowledge sharing in Travel policies, systems operations; Support projects in solution of processes and best practices dissemination;</li> </ul> <p>The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.</p><br> <p>The Procurement and Travel Assistant will work under the direct supervision of the Procurement Associate and the overall guidance of the Operations Coordinator. The Procurement and Travel Assistant is responsible for supervising the procurement and travel services to ensure that the participating Agencies’ needs are fully answered with high quality services. </p><br> <p><b>Competencies</b></p><br> <p>Core competencies:</p><br> <p><b>Achieve Results:</b></p><br> <p>LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline</p><br> <p><b>Think Innovatively:</b></p><br> <p>LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements </p><br> <p><b>Learn Continuously:</b></p><br> <p>LEVEL 2: Go outside comfort zone, learn from others and support their learning</p><br> <p><b>Adapt with Agility:</b></p><br> <p>LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible </p><br> <p><b>Act with Determination: </b></p><br> <p>LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident</p><br> <p><b>Engage and Partner:</b></p><br> <p>LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships</p><br> <p><b>Enable Diversity and Inclusion:</b></p><br> <p>LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination</p><br> <br> <p>Cross-functional and technical competencies:</p><br> <ul> <li><b>Business direction and strategy - Systems Thinking</b></li> </ul> <p>Ability to use objective problem analysis and judgement to understand how interrelated elements coexist within an overall process or system, and to consider how altering one element can impact on other parts of the system</p><br> <ul> <li><b>Administration & Operations - Events management (including retreats, trainings and meetings)</b></li> </ul> <p>Ability to manage events, including venue identification, accommodation, logistics, catering, transportation, and cash disbursements, etc</p><br> <ul> <li><b>Administration & Operations - Travel policy and procedures</b></li> </ul> <p>Knowledge of travel policy and procedures; ability to interpret travel policy, the Staff Rules, administrative circulars and financial regulations and rules on travel related matters.</p><br> <ul> <li><b>Administration & Operations - ERP travel and expense module</b></li> </ul> <p>Knowledge of the ERP Travel and Expense Module; ability to provide help desk support to UNDP and other UN agencies. </p><br> <ul> <li><b>Administration & Operations - UN travel documents</b></li> </ul> <p>Knowledge of regulatory frameworks and processes related to UN travel documents; ability to facilitate the insurance of UN travel documents for UNDP and UN agencies; processing of visas, and ensure oversight and endorsement.</p><br> <ul> <li><b>Administration & Operations - Travel desk</b></li> </ul> <p>Ability to process and approve Travel Requests, Travel Claims and Expense Report; knowledge ofrelevant policy and procedures.</p><br> <ul> <li><b>Administration & Operations - T&E Cash Advance Reconciliation</b></li> </ul> <p>Knowledge of policy and procedures on T&E cash advance reconciliation; ability to link T&E Cash Advance transactions with transactions in the General Ledger including case analysis for clearances for staff separating from the organization.</p><br> <p><b>Required Skills and Experience</b></p><br> <p>Education:</p><br> <ol> <li>Completion of Secondary Education is required; or </li> <li> <p>A University Degree (Bachelor’s degree) in Business Administration, Management, Economics or any related field will be given due consideration but is not a requirement.</p><br></li> <li>CIPS level 2 is highly desirable for this position and candidates holding this level at the time of application will have a distinct advantage. If the desired certification is not available at the time of recruitment, it should be obtained within one year of recruitment. Candidates holding a CIPS certification at any level below at the time of application will have a proportionate advantage. </li> </ol> <p>Experience:</p><br> <ul> <li>Minimum of 4 years (with high school diploma) or 1 year (with bachelor’s degree) of relevant progressively responsible experience in procurement or travel services is required at the national and international level.</li> </ul> <p>Skills:</p><br> <ul> <li>Experience in operating MS Office software programs, Online Booking Tools (OBT) is required. </li> <li>Experience in the usage of computers and office software packages (MS Word, Excel, etc.) is an asset.</li> <li>Experience in handling of web-based management systems is an asset</li> </ul> <p>Languages</p><br> <ul> <li>Fluency in Arabic and French is required.</li> <li>Working knowledge of English is an asset.</li> </ul> <p><b>Equal opportunity</b></p><br> <p>As an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination. </p><br> <p>UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.</p><br> <p><b>Sexual harassment, exploitation, and abuse of authority</b></p><br> <p>UNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles. </p><br> <p><b>Right to select multiple candidates</b></p><br> <p>UNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.</p><br> <p><b>Use of AI by candidates</b></p><br> <p>Applicants are invited to read UNDP’s guidance for candidates on using AI responsibly in UNDP recruitment and selection</p><br> <p><b>Scam alert</b></p><br> <p>UNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.</p><br><br><br> </div>
<p>Since our founding, IDEMIA has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography , we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places at scale and in total security. Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.</p><p>Purpose</p><p>Your role - Technical Project Manager</p><p>You will be responsible for managing and executing projects. This role involves coordinating with multiple stakeholders, both internal and external, to ensure projects are delivered on time, within scope, and within budget. The ideal candidate will possess a strong technical background, excellent project management skills, and a keen ability to bridge the gap between technical and non-technical teams.</p><p>Key Missions</p><ul><li>Lead and manage technical integration projects from inception to completion.</li><li>Develop detailed project plans, including scope, objectives, timelines, milestones, deliverables, and resource allocation.</li><li>Coordinate with technical teams to ensure seamless integration of software, hardware, and other technology solutions.</li><li>Act as the primary point of contact for project stakeholders, providing regular updates on project status, risks, and issues.</li><li>Identify potential project risks and develop mitigation strategies to ensure project success.</li><li>Collaborate with cross-functional teams including engineering, product management, quality assurance, and operations.</li><li>Ensure compliance with project management best practices and methodologies.</li><li>Conduct post-project evaluations to identify areas for improvement and ensure lessons learned are incorporated into future projects.</li><li>Manage project budgets and ensure cost-effective delivery of solutions.</li><li>Facilitate effective communication and collaboration among project team members and stakeholders.</li></ul><p><strong>Desired Candidate Profile</strong></p><p>Technical Skills : Computer science / Engineering degree (Bac+5) 5+ years of experience in project management, with a focus on technical integration projects. Strong technical background with experience in software development, systems integration, or IT infrastructure. Excellent understanding of project management principles and methodologies. Proficient in project management tools such as Microsoft Project, JIRA, or similar. Experience working in agile and waterfall project environments.</p><p>Languages : French,English: fluent Spanish is plus</p><p>Soft skills : Ability to prioritize tasks effectively. Strong problem-solving skills and attention to detail. Ability to work independently and as part of a team.</p>
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Company culture : <p><strong>Fondation Arrawaj</strong> features a culture primarily shaped by <strong>innovation</strong>, promoting creativity, agility and experimentation to drive impact and transformation. This orientation is strengthened by a <strong>competitive</strong> dimension, reflecting a strong focus on performance and results. <strong>Collaboration</strong> and <strong>organizational structure</strong> further contribute to the overall balance by supporting teamwork, accountability and structured ways of working. The environment appeals to autonomous, committed profiles who thrive in dynamic and evolving contexts.
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<br> Job : <p><b>Tasks and responsibilities: </b></p><br><br><p><strong>1. Definition and management of legal strategy</strong><br>• Develop, propose, and implement the organization's legal policy in line with the overall strategy.<br>• Ensure regulatory monitoring and anticipate legislative and jurisprudential developments affecting the business.<br>• Define and update internal procedures to ensure compliance.</p><br><br><p><strong>2. Supervision and security of legal activities</strong><br>• Supervise the drafting, analysis, and validation of contracts, agreements, deeds, and legal correspondence.<br>• Manage and follow up on litigation and pre-litigation cases in liaison with external counsel and authorities.<br>• Advise and support operational departments and services on all legal, contractual, or regulatory matters.</p><br><br><p><strong>3. Management and development of the legal team</strong><br>• Supervise, lead, and support the legal team: task allocation, skills development, performance monitoring.<br>• Organize internal training on regulatory changes and best legal practices.<br>• Manage the department's administration (budgets, reporting, relations with external partners).</p><br><br><p><strong>4. Reporting, advice, and institutional relations</strong><br>• Provide regular reporting to senior management and governance bodies (legal risks, case follow-up, performance indicators).<br>• Represent the organization with institutional partners, supervisory authorities, lawyers, and external organizations.<br>• Participate in crisis management and the resolution of complex disputes.</p><br><br> <br> Required profile : <p><strong>Education</strong>: Bac+5 (Master's degree or equivalent) in business law, private law, labor law, or equivalent.</p><br><br><p><strong>Experience</strong>: Minimum 7 to 10 years in a legal function, including at least 3 to 5 years in team or department management, ideally in the financial or non-profit sector, or in a law firm.</p><br><br><p><strong>Knowledge: </strong></p><br><br><p>• In-depth mastery of business law, labor law, contract law, banking law, and sector-specific regulations.<br>• Good knowledge of the organization's business sector (financial).<br>• Mastery of legal monitoring and document management tools.</p><br><br><p><strong>Skills: </strong></p><br><br><p>• Draft, analyze, and secure complex legal documents.<br>• Advise, support, and train teams on legal matters.<br>• Manage litigation files, ensure administrative follow-up and reporting.<br>• Manage a team, organize skills development, and lead cross-functional projects.<br><strong>Personal Attributes: </strong></p><br><br><p>• Leadership, integrity, sense of ethics and confidentiality.<br>• Analytical thinking, rigor, organization, and priority management.<br>• Interpersonal skills, pedagogical ability, diplomacy, and persuasive skills.<br>• Ability to propose, autonomy, adaptability, and stress resistance.</p><br><br> <br><br> </div>
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Job : <p> <strong>Expected Deliverables:</strong></p><br><br><p> - Analyze and document the integration needs of Mobile 4G/5G services expressed by business units and BUs within a client's IT ecosystem.<br> - Create a backlog of business functionalities to be integrated with a client, breaking them down into associated Services and Resources.<br> - Work with OINIS, network, mobile, and security engineering teams and IT teams to define the data models for future digital Mobile Core services.<br> - Define the specifications for service exposure APIs.<br> - Design the IT processes for automation and complete lifecycle management of services.<br> - Create UML diagrams describing the interactions between the different IT actors and components in the service chain.<br> - Model orchestration processes and work on their description in BPMN with development teams for integration into BPM engines.<br> - Participate in the planning, definition, and design of end-to-end orchestration solutions, including PI Planning days planned for this purpose.<br> - Document the defined architectures in a constant flow and keep the department's documentation repository up-to-date.<br> - Ensure that the proposed solutions allow for feeding a continuous delivery pipeline and that they are operational.<br> - Ensure the conformity of the defined architecture with the recommendations of the Urbanism department and make proposals for evolving these recommendations if necessary.</p><br><br> <br> <br> Required profile : <p> <strong>Profile:</strong></p><br><br><p> Engineering degree or equivalent in computer science, telecommunications, or a related field.</p><br><br><p> <strong>Experience:</strong></p><br><br><p> - 6 years of experience in IT as a Functional Architect or Business Analyst.<br> - Proven experience in the field of 4G/5G mobile core networks for operators.</p><br><br><p> <strong>Technical Skills:</strong></p><br><br><p> - Mastery of the fundamentals of operator, enterprise, and mobile networks.<br> - Good understanding of the components that make up an operator's mobile core.<br> - Good understanding of services offered by a mobile core: voice, data, messaging, IoT, etc.<br> - Good understanding of SDN/NFV technologies.<br> - Good understanding of the operation of private and public Cloud infrastructures.<br> - Understanding of 3GPP mobile concepts and standards.<br> - Proficiency in IT Telco frameworks is appreciated: TMForum ODA, TAM, eTOM, MEF, etc.<br> - Experience with Observability and Monitoring is highly appreciated.<br> - Solid experience in defining data models and designing Rest APIs.<br> - Proficiency in tools and standards used for IT architecture modeling: UML Diagrams, UML Sequence Diagrams, BPMN, DMN, etc.<br> - Experience working in an Agile environment and with tools like Jira, Confluence, etc.<br> - Ability to read, write, and conduct exchanges in English.<br> - Teamwork and collaboration skills.<br> - Open-mindedness and creativity.<br> - Proactivity and autonomy.<br> - Ability to work in an international context with different cultures.<br> - Good communication skills.</p><br><br> <br><br> </div>
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<p>We're on an ambitious growth journey towards doubling our sales across EMEA by 2030 - and we're looking for people who want to help shape that success. </p><br><br><p>At <strong>Eaton</strong>, we're committed to improving quality of life and protecting the environment through intelligent power management technologies. Operating in more than 175 countries, we help customers manage electrical, hydraulic, and mechanical power more efficiently, safely, and sustainably. Our culture is built on innovation, inclusion, and a shared purpose to make what matters work.</p><br><br><p>We are currently looking for a <strong>Customer Support Representative</strong> to join our manufacturing plant in <strong>Casablanca (Nouaceur), Morocco on a 12-month fixed-term contract.</strong></p><br><br><p>In this role, you will provide commercial support to a portfolio of customers through email, phone, chat, and case management tools, ensuring a high-quality customer experience and contributing to our continued growth.</p><br><br>What you’ll do:
<br><p>• Handling inquiries via chat and email from customers and/or internal parties. <br>• Order management: order entry, price checking, order clearing in compliance with Eaton's policies<br>• Complaint handling<br>• Full coordination of delivery and billing, including multiple product lines and respective sequencing of project orders to fulfill external customer projects.<br>• Handling a variety of pre-sales or post-sales service functions. <br>• Providing assistance to sales functions across EMEA and external customers in areas such as product/service order fulfilment processes, customer service requests such as end-to-end order status management, repair/calibration request, product changes or returns, accounts receivable collections, invoicing requirements, contract issues/administration or lease administration. <br>• Resolving problems by applying established policies, procedures and tactics and using proactive communication across internal network of multiple product lines.<br>• Fostering an environment which promotes Eaton’s goals and philosophy, encourages continuous improvement and builds customer relationships</p><br><br>Qualifications:
<br><ul><li>Bachelor’s degree (BSC/BA)</li><li>1-3 years experience in customer support</li><li>Fluent English and French</li><li>Proficiency in CRM tools (preferably Salesforce)</li><li>Strong Excel skills (tracking, analysis, reporting)</li><li>Strong analytical and problem-solving abilities</li><li>High level of accuracy and attention to detail</li><li>Ability to manage priorities and high volumes of work</li><li>Ability to identify data gaps and propose improvements</li></ul><br>We offer:
<br><ul><li>Competitive Compensation and Benefits Package</li><li>Permanent Contract in a fast-growing global company</li><li>Challenging Projects in a dynamic, collaborative team</li><li>Excellent Working Environment – safety and ethics are really important to us</li><li>Eaton Business System offering various tools for management and people development</li><li>Great Promotional Opportunities – Eaton encourages internal promotion whenever possible</li><li>Culture & Values – Eaton is more than the products we invent and produce; the way we do business is just as important. At Eaton, our values and culture define who we are – both individually and as an organization – and direct our activities every day.</li><li>Inclusion & Diversity – Openness to diversity widens our access to the best talent. Inclusion allows us to engage that talent fully.</li><li>Learning & Development – We invest in our employees for the long term, not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University.</li><li>Wellness – Wellness at Eaton is more than a program; it’s about changing the environment by offering the right tools to help empower employees to make that happen.</li></ul><p><span><span>#LI-EC1</span> </span></p><br><br><p><span>All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws. </span></p><br><br><br><p><span>We are committed to ensuring equal employment opportunities for job applicants and employees. Our recruitment processes use balanced selection criteria and avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation or any other status protected or required by law.</span></p><br><br><br> </div>
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Company culture : <p><strong>AXA GBS Morocco</strong> operates within a predominantly <strong>collaborative culture</strong>, where people, trust, and strong professional relationships are key priorities. The company <strong>promotes</strong> close and supportive management, encouraging accountability, development, and team cohesion. This human-centered approach is <strong>reinforced</strong> by a strong <strong>organizational framework</strong>, ensuring reliability, structure, and operational efficiency. It is <strong>complemented</strong> by a moderate focus on <strong>innovation</strong> and <strong>performance</strong>, supporting continuous improvement within a well-defined environment.
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<br> Job : <p>The UiPath Developer role within the AXA GBS Industrial Automation Division is a pivotal position, entrusted to support one of our flagship customers on the French market. The role requires a developer with at least 3 years of hands-on UiPath development experience, including Studio, Orchestrator, REFramework, and migration patterns. This position focuses on architecting, designing, and implementing end-to-end automation solutions leveraging UiPath, and leads the migration of existing Blue Prism robots to UiPath ensuring a smooth transition by analysing current automations, redesigning workflows where necessary, and implementing equivalent or enhanced solutions in UiPath while maintaining business continuity.</p><br><br><p>The position requires solid expertise in UiPath and related technologies , along with strong analytical and problem-sloving skills to identify automation opportunities and resolve technical challenges.</p><br><br><p>The job holds a high level of autonomy and accountability, ultimately influencing strategy and impacting various levels within AXA. </p><br><br><p><u><strong>Automation Solution Assessment & Design:</strong></u></p><br><br><ul><li>Analyze business processes to identify automation opportunities and assess their technical feasibility using UiPath and related technologies.</li><li>Design end-to-end automation solutions in collaboration with Business Analysts and business stakeholders, ensuring scalability, maintainability, and alignment with business objectives.</li><li>Participate in effort estimation and contribute to business cases by evaluating the expected operational benefits and ROI of automation initiatives. </li><li>Support and actively contribute to the migration of existing Blue Prism automations to UiPath, analysing current workflows and redesigning them when required to ensure an efficient transition.</li></ul><p><u><strong>End-to-End Process Automation Leadership: </strong></u></p><br><br><ul><li>Independently lead the development and implementation of RPA solutions, ensuring scalability, security, and performance optimisation.</li><li>Collaborate closely with Business Analysts to comprehend automation requirements stemming from business needs and transform them into resilient architectural designs.</li><li>Build and configure unattended and attended robots, reusable components, and automation frameworks using UiPath.</li><li>Troubleshoot production issues, perform root cause analysis, and implement enhancements to improve robot stability and performance.</li><li>Develop supporting scripts, utilities, and tools where necessary to improve operational efficiency and automate repetitive tasks.</li></ul><p><u><strong>Documentation & Communication: </strong></u></p><br><br><ul><li>Produce and maintain comprehensive technical documentation, including solution design documents, process definition documents, deployment guides, and support documentation.</li><li>Communicate project progress, technical solutions, risks, and recommendations effectively with business stakeholders, project teams, and management.</li><li>Collaborate with cross-functional teams throughout the automation lifecycle, from requirements gathering to production support.</li></ul><p><u><strong>Critical Thinking and Communication Skills: </strong></u></p><br><br><ul><li>Exceptional logical, analytical thinking, and decisive judgment, with a systematic approach to analysing issues and adept problem-solving skills.</li><li>Excellent presentation, verbal, and written communication skills, facilitating effective interaction and collaboration. </li></ul> <br> Required profile : <ul><li>A Bachelor's degree in Computer Science or a related field.</li><li>Approximately 3 years of hands-on experience in Robotic Process Automation (RPA), with strong expertise in UiPath development.</li><li>Proven experience delivering multiple end-to-end automation projects, from requirements analysis through development, testing, deployment, and production support.</li><li>Strong technical expertise within an IT programming development environment, with a demonstrated ability to complete functional and technical designs, code, unit test using using the UiPath platform and industry best practices.</li><li>Proficient working knowledge of c# and VB.NET, providing an additional advantage.</li><li>Hands-on experience in Excel and Macro, showcasing practical proficiency.</li><li>Proficiency in Microsoft Technology, encompassing Windows, Internet Explorer, SQL Server, and Web Services.</li><li>Extensive experience in Web, Desktop, Citrix, Excel, PDF, Image, SAP, Mainframe, and API-based automation.</li><li>In-depth understanding of the Software Development Life Cycle (SDLC).</li><li>Familiarity with other automation technologies, such as Blue Prism.</li><li>UiPath Certified Professional - Associate (UiRPA) or Professional Automation Developer Professional certification is considered an asset. </li><li>Fluent French speaking skills are essential</li><li>Good English speaking skills </li></ul> <br><br> </div>