Jobs in Tourism Sector in Morocco

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> Job : Your missions<ul><li>Contact clients interested in our medical services.</li><li>Identify their needs and provide them with suitable information and solutions.</li><li>Ensure professional and regular follow-up of prospects.</li><li>Coordinate with the medical team to obtain treatment plans.</li><li>Accompany the client from the first contact until the confirmation of their booking.</li><li>Achieve commercial objectives while ensuring an excellent customer experience.</li></ul> What we offer you<p>Fixed salary of 5,000 MAD + attractive sales-based commissions, which can reach up to 2% of the revenue generated.</p><br><br><p>A commission system allowing the best profiles to significantly increase their income based on their results.</p><br><br><p>Complete professional training on our medical services, patient counseling, and sales techniques.</p><br><br><p>Real opportunities for development and promotion in the field of medical tourism and sales.</p><br><br><p>A professional work environment that values performance, commitment, and results.</p><br><br> Working conditions<p>5 working days per week - 8 hours per day.</p><br><br><p>2 fixed days off: Sunday and Monday.</p><br><br><p>Location: Casablanca - On-site position (Full-time)</p><br><br> Application<p>Do you have experience in telephone sales, an excellent level of French, and wish to develop your career in medical tourism?</p><br><br><p>Send us your CV:</p><br><br><p> E-mail : hr-morocco@mira-clinic.net<br> WhatsApp / Contact : +212 668-820799</p><br><br><p>Join Mira Clinic and become part of a team that values growth, performance, and success.</p><br><br> <br> <br> Required profile : <p>We are looking for profiles with real experience in telephone sales, possessing excellent communication, persuasion, and customer follow-up skills, capable of building trust and turning prospect inquiries into confirmed bookings.</p><br><br> Profile sought<ul><li>Excellent command of French, both spoken and written - essential condition.</li><li>Perfect command of Moroccan Darija.</li><li>Previous experience in telesales.</li><li>Experience in medical tourism or the medical sector is a real asset.</li><li>Excellent communication, persuasion, and negotiation skills.</li><li>Ability to handle objections and close sales.</li><li>Sense of follow-up, organization, and customer relations.</li><li>Professional, dynamic, ambitious, and results- and objective-oriented profile.</li></ul> <br><br> </div>

<p>The Reservations Coordinator is responsible for ensuring the timely and accurate processing of reservations, cancellations, and last-minute changes while maintaining data integrity across internal systems. This role supports effective communication with suppliers, internal teams, and customers to uphold service standards and operational efficiency. The Coordinator also provides administrative support, contributes to training initiatives, and plays a key role in maintaining supplier compliance and resolving booking-related issues. Note, this is a 12 month Fixed Term Contract that will be working on a hybrid basis with 3 days in the Marrakech office.</p><h3>Key Duties &amp; Responsibilities</h3><ul><li>Complete all reservations, cancellations, last-minute changes, and related tasks with accuracy and timeliness.</li><li>Validate reservation data and ensure internal systems and tools (e.g., Block Sheets, Validations) are up-to-date and accurate; report discrepancies to the relevant manager.</li><li>Maintain accurate and up-to-date records of all reservations activities in internal systems to support audits, reporting, and operational tracking.</li><li>Coordinate with the Product or Operations team to ensure that tour changes and updates are accurately reflected in reservations.</li><li>Communicate and coordinate with suppliers to ensure they understand and adhere to required reservation processes and standards.</li><li>Assist in monitoring supplier performance, including response times and service accuracy, and escalate persistent issues to the Reservations Manager.</li><li>Support managers in negotiating reduced cancellation fees with suppliers when necessary.</li><li>Communicate effectively with the Global Sales and Base Camp Operations teams, offering timely administrative and operational support.</li><li>Respond to enquiries via phone and email in a professional, prompt, and courteous manner.</li><li>Ensure email communications are followed up within 24 hours and manage delegated inbox responsibilities.</li><li>Support Global Sales by efficiently processing last-minute booking requests and change notifications, ensuring all relevant stakeholders are informed.</li><li>Participate in team meetings and training sessions to stay current with departmental protocols, tools, and updates.</li><li>Provide administrative assistance to Finance by supporting invoice-related queries and follow-up tasks.</li><li>Assist on special projects as assigned by the manager or leadership team.</li><li>Support internal process improvements by identifying inefficiencies or recurring issues and offering feedback for optimization.</li><li>Help ensure that the G Adventures and partner brands are properly represented in all reservation communications and touchpoints.</li><li>Contribute to travel style training and operational readiness initiatives within the region.</li></ul><h3>Skills &amp; Experience</h3><ul><li>Highly proficient in English, both written and spoken.</li><li>Familiarity with standard travel industry practices and procedures</li><li>Minimum of 1 year of experience in the travel or tourism industry.</li><li>Proficient in using Google Workspace tools (e.g., Gmail, Sheets, Docs, Calendar).</li><li>Solid computer literacy and ability to adapt to reservation platforms and internal systems.</li><li>Demonstrated time management skills with the ability to meet deadlines in a high-paced environment.</li><li>Strong attention to detail with a commitment to accuracy and quality.</li><li>Excellent verbal and written communication skills, including professional email and phone etiquette.</li><li>Proven ability to deliver high-quality customer service with empathy and professionalism.</li><li>Effective problem-solving and conflict resolution skills with sound judgment.</li><li>Team player with a cooperative, flexible approach and a willingness to support colleagues.</li></ul><h3>What Do We Offer You?</h3><ul><li>Competitive Total Rewards Package, including exclusive travel perks!</li><li>Additional days off, including on your birthday!</li><li>Vacation time for you to recharge</li><li>Enhanced Parental Leave</li><li>Meaningful Employee Recognition Program</li><li>Learning and Growth Opportunities</li><li>Employee Resource Groups *Applicable based on location*</li></ul><p>Artificial intelligence (AI) tools may be used to support the administrative processing of applications, such as organizing and formatting applicant information. AI is not used to screen, assess, or select applicants. All hiring decisions are made by our recruitment team. G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.</p><p><strong>Desired Candidate Profile</strong></p><ul><li>Highly proficient in English, both written and spoken.</li><li>Familiarity with standard travel industry practices and procedures</li><li>Minimum of 1 year of experience in the travel or tourism industry.</li><li>Proficient in using Google Workspace tools (e.g., Gmail, Sheets, Docs, Calendar).</li><li>Solid computer literacy and ability to adapt to reservation platforms and internal systems.</li><li>Demonstrated time management skills with the ability to meet deadlines in a high-paced environment.</li><li>Strong attention to detail with a commitment to accuracy and quality.</li><li>Excellent verbal and written communication skills, including professional email and phone etiquette.</li><li>Proven ability to deliver high-quality customer service with empathy and professionalism.</li><li>Effective problem-solving and conflict resolution skills with sound judgment.</li><li>Team player with a cooperative, flexible approach and a willingness to support colleagues.</li></ul>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Within the CSOC (CyberSecurity Operation Center) team, you will work as a senior SOC analyst to deliver operational security services for our clients. Your main responsibilities will include: - analyzing and performing additional diagnostics on security alerts using the security management tools available to you at the SOC (SIEM solutions, log management, and security monitoring via orchestration solutions) - monitoring the activity carried out on your perimeters by a team of supervisors 24/7 (levels 1 and 2) and providing them with the necessary resources for the smooth running of the activity (tools, knowledge base updates, updates to contextual data for the perimeter, etc.) - processing service enhancement requests or change requests on your perimeters (integration of new rules for detecting malicious behavior) - participating in/coordinating the technical production of client reports - participating in/coordinating security monitoring activities on your perimeter - participating in the improvement, automation and industrialization of our methods and tools through tour projects</font></font></p><p><strong>Desired Candidate Profile</strong></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">More than 3 years of experience in Cybersecurity - Degree in IT Security and/or Cybersecurity (target: Master's level) - Passion and strong motivation for Cybersecurity aspects (security monitoring, attack techniques and penetration testing, system vulnerabilities) - GIAC certification preferred - English level: B2 minimum</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Operational skills: - Knowledge of SIEM solutions (e.g., QRadar, Splunk, Sentinel, ELK stack) - Good understanding of IT issues (firewalling, routing, proxy, antivirus, EDR) - Good knowledge of operating systems: GNU/Linux and Windows distributions - Mastery of network and security protocols for service operation - Cybersecurity monitoring (threats and vulnerabilities)</font></font></p><p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Behavioral: - Excellent interpersonal skills, structured and targeted communication enabling effective interaction with clients. - Autonomous, able to integrate into a team and share knowledge. - Good writing skills - Adaptability - Strong interest in technology and cybersecurity, eager to learn and understand, rigorous and responsive. Aware of information protection and demonstrates discretion.</font></font></p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b><span>About Us</span></b></p><br><p><span>Let’s go on an adventure together!&nbsp;&nbsp;</span></p><br><p><span>Hey there, we’re G Adventures. We’re one of the world’s leading small group travel companies, and we’ve always believed that travel isn’t just about where you go — it’s about how it changes you.</span></p><br><p><span>For the last 35 years, we’ve set out to do things differently. No cookie-cutter tours. No giant buses or cruise ships. And not to mention, as few selfie sticks as possible. Just real humans, travelling your heart out across the world with open minds and a non-stop desire to make our planet better, simply by exploring it.&nbsp;</span></p><br><p><span>At G Adventures, our DNA (or GNA, if you will) is built on belonging — where bringing your authentic self to work every day isn’t just accepted, it’s downright celebrated. For our office crew — you wanna rock a t-shirt with your dog’s face on it? We say go for it. For our Chief Experience Officers —&nbsp; you wanna hit the road and call some of the most epic places on Earth your home office? We love that — and we’ve got you. Wanna spend your days with people you genuinely like? Us too — and we’re pretty sure you’ll fit right in, wherever that is.&nbsp;</span></p><br><p><span>Now about that career of yours — this is the kind of place where you can spread your wings and truly grow into your role. The best part? You get to do it all alongside a passionate, freakishly talented, one-of-a-kind bunch excited to produce top-notch work and spread a ridiculous amount of goodness at the same time.&nbsp;</span></p><br><p><br><span>Feel like this could be the right fit? We think so too, and we’re already </span><i><span>way too excited </span></i><span>to meet you.</span></p><br><p><b>About The Role</b></p><br><p>The Reservations Coordinator is responsible for ensuring the timely and accurate processing of reservations, cancellations, and last-minute changes while maintaining data integrity across internal systems. This role supports effective communication with suppliers, internal teams, and customers to uphold service standards and operational efficiency. The Coordinator also provides administrative support, contributes to training initiatives, and plays a key role in maintaining supplier compliance and resolving booking-related issues.</p><br><br><p>Note, this is a 12 month Fixed Term Contract that will be working on a hybrid basis with 3 days in the Marrakech office.</p><br><br><p><b>Key Duties &amp; Responsibilities</b></p><br><ul><li>Complete all reservations, cancellations, last-minute changes, and related tasks with accuracy and timeliness.</li><li>Validate reservation data and ensure internal systems and tools (e.g., Block Sheets, Validations) are up-to-date and accurate; report discrepancies to the relevant manager.</li><li>Maintain accurate and up-to-date records of all reservations activities in internal systems to support audits, reporting, and operational tracking.</li><li>Coordinate with the Product or Operations team to ensure that tour changes and updates are accurately reflected in reservations.</li><li>Communicate and coordinate with suppliers to ensure they understand and adhere to required reservation processes and standards.</li><li>Assist in monitoring supplier performance, including response times and service accuracy, and escalate persistent issues to the Reservations Manager.</li><li>Support managers in negotiating reduced cancellation fees with suppliers when necessary.</li><li>Communicate effectively with the Global Sales and Base Camp Operations teams, offering timely administrative and operational support.</li><li>Respond to enquiries via phone and email in a professional, prompt, and courteous manner.</li><li>Ensure email communications are followed up within 24 hours and manage delegated inbox responsibilities.</li><li>Support Global Sales by efficiently processing last-minute booking requests and change notifications, ensuring all relevant stakeholders are informed.</li><li>Participate in team meetings and training sessions to stay current with departmental protocols, tools, and updates.</li><li>Provide administrative assistance to Finance by supporting invoice-related queries and follow-up tasks.</li><li>Assist on special projects as assigned by the manager or leadership team.</li><li>Support internal process improvements by identifying inefficiencies or recurring issues and offering feedback for optimization.</li><li>Help ensure that the G Adventures and partner brands are properly represented in all reservation communications and touchpoints.</li><li>Contribute to travel style training and operational readiness initiatives within the region.</li></ul><br><p><b>Skills &amp; Experience</b></p><br><ul><li>Highly proficient in English, both written and spoken.</li><li>Familiarity with standard travel industry practices and procedures</li><li>Minimum of 1 year of experience in the travel or tourism industry.</li><li>Proficient in using Google Workspace tools (e.g., Gmail, Sheets, Docs, Calendar).</li><li>Solid computer literacy and ability to adapt to reservation platforms and internal systems.</li><li>Demonstrated time management skills with the ability to meet deadlines in a high-paced environment.</li><li>Strong attention to detail with a commitment to accuracy and quality.</li><li>Excellent verbal and written communication skills, including professional email and phone etiquette.</li><li>Proven ability to deliver high-quality customer service with empathy and professionalism.</li><li>Effective problem-solving and conflict resolution skills with sound judgment.</li><li>Team player with a cooperative, flexible approach and a willingness to support colleagues.</li></ul><br><p><b>What Do We Offer You?</b></p><br><ul><li>Competitive Total Rewards Package, including exclusive travel perks!</li><li>Additional days off, including on your birthday!</li><li>Vacation time for you to recharge</li><li>Enhanced Parental Leave</li><li>Meaningful Employee Recognition Program</li><li>Learning and Growth Opportunities</li><li>Employee Resource Groups</li></ul><p>*Applicable based on location*</p><br><p>Artificial intelligence (AI) tools may be used to support the administrative processing of applications, such as organizing and formatting applicant information. AI is not used to screen, assess, or select applicants. All hiring decisions are made by our recruitment team.</p><br><p>G Adventures is an equal opportunity employer committed to fostering a diverse and inclusive work environment. We consider all qualified applicants.</p><br><br> </div>

<p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">As Food &amp; Beverage (F&amp;B) Supervisor, you are responsible for overseeing the daily operations of the food service department and ensuring an exceptional customer experience is delivered, in accordance with the establishment's standards of quality and excellence.</font></font></p> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">In this role, your main responsibilities are:</font></font></p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Supervise and coordinate the daily operations of the various F&amp;B outlets.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure compliance with the standards of service, quality and presentation specific to luxury hotels.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To guide, support and motivate teams in order to guarantee a smooth and efficient service.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensuring customer satisfaction and handling their requests and complaints.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure good coordination between the catering, kitchen teams and other departments.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in the training, integration and skills development of employees.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To monitor the setup, cleanliness and compliance with hygiene and food safety standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Participate in monitoring inventory, supplies, and controlling operating costs. Company description</font></font></li></ul><p><strong>Desired Candidate Profile</strong></p><ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Diploma in hotel management, catering or equivalent field.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 2-3 years of professional experience in the restaurant sector, ideally within a luxury hotel establishment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Prior experience in supervision or team management is desirable.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Good knowledge of service standards and requirements of luxury hotels.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication, leadership and team management skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">A strong sense of customer service and attention to detail.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage priorities and work in a dynamic environment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mastery of French and English.</font></font></li></ul>

<br><p>At Mandarin Oriental, Marrakech, we are dedicated to creating exceptional experiences for our guests through gracious hospitality, attention to detail, and legendary service.</p> <p> </p> <p>We are looking for a passionate and service-driven <b>Chef de Rang</b> to join our Ling Ling by Hakkasan team.</p> <p> </p> <p> <b>Key Responsibilities</b> </p> <ul> <li>Deliver exceptional and personalized service throughout the guest dining experience.</li> <li>Manage your assigned station and ensure smooth, efficient service.</li> <li>Coordinate closely with the kitchen and bar teams to ensure seamless operations.</li> <li>Guide and support Commis de Rang during service.</li> <li>Anticipate guest needs and exceed expectations through attention to detail.</li> <li>Ensure compliance with Mandarin Oriental standards, hygiene, and safety procedures.</li> <li>Maintain impeccable presentation of the restaurant and service areas.</li> </ul> <p> </p> <p> <b>What We Are Looking For</b> </p> <ul> <li>Previous experience as a Chef de Rang or senior waiter in a luxury hotel or high-end restaurant.</li> <li>Excellent communication and interpersonal skills.</li> <li>Strong passion for hospitality and guest satisfaction.</li> <li>Ability to work efficiently in a fast-paced environment.</li> <li>Team player with a positive attitude and professional appearance.</li> <li>Fluent in French and English; additional languages are an advantage.</li> </ul> <p> </p> <p> <b>Why Join Us?</b> </p> <p>At Mandarin Oriental, Marrakech, you will be part of a passionate team committed to creating memorable experiences while enjoying exceptional opportunities for learning, growth, and career development within one of the world's most prestigious luxury hospitality brands.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Responsible for completing marketing plan for property. Manages all e-commerce opportunities. Develops a good working relationship with tourism bureaus and community leaders.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 2 years experience in the sales and marketing or related professional area.<br>OR<br>• 2-year degree from an accredited university in Marketing, Business Administration, Hotel and Restaurant Management, or related major; no work experience required.<br>CORE WORK ACTIVITIES<br>Conducting Daily Marketing Activities that Achieve Department Goals<br>• Assists in region-wide coordination of rooms, food and beverage, spa, and golf promotions.<br>• Develops leisure marketing plan that addresses the distribution of rate offers, packages and programs designed to build occupancy.<br>• Maintains, updates, and manages all web sites.<br>• Coordinates offers and information for all publications and inserts with regard to brand loyalty reward mailings.<br>• Develops brochure and property collateral materials.<br>• Participates in all property imaging work (e.g., signage).<br>• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.<br>• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.<br>• Ensures consistent marketing message is communicated in all advertising and collateral efforts.<br>• Manages marketing budget throughout year.<br>• Provides regular tracking/ROI and analysis of promotions and website/email campaigns, using industry averages for ROI calculation, and uses this knowledge in future planning.<br>• Tracks return on investment (ROI) of all marketing initiatives, including online, direct mail and print advertising.<br>• Keeps track of actual versus planned marketing budgets and provides input and recommendations as needed regarding reallocation of funding.<br>• Ensures consistency in individual property's voice on all guest touchpoints and marketing communications, not only following corporate graphic standards, but also on behalf of the individual property.<br>Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue<br>• Evaluates new marketing opportunities for the property.<br>• Ensures property is represented on all quality internet sites that have the potential of providing business.<br>• Works closely with respective Convention Bureaus and Chambers of Tourism.<br>• Uses and interprets all reporting necessary for sound marketing recommendations, including but not limited to DMA source market reports, past guest lists (utilizing leisure rate codes) and tracking.<br>• Reviews and provides analysis on all website and email campaign tracking, for both individual property sites as well as corporate email campaign results and Marriott.com property reports.<br>• Develops strategic marketing plan for property, includes group, leisure and local efforts.<br>• Plans and supervises all photo shoots, developing shot list while keeping goals of property and brand image in mind.<br>Building Successful Relationships that Generate Sales &amp; Marketing Opportunities<br>• Identifies and communicates with distribution channels that can sell distress inventory to drive property occupancy.<br>• Provides all sales channels with creative and unique tools to assist in the sales and marketing of the property.<br>• Acts as liaison between corporate and individual properties in rolling out programs and making sure that properties are taking advantage of all opportunities provided through corporate.<br>• Works with media buyer to plan and execute advertising.<br>• Assists property in developing promotions for various campaigns, keeping in mind strategy and goals of promotion as well as Look No Further prerequisites.<br>• Assists property with materials, tracking/analysis and presentations to owners.<br>• Acts on behalf of property with all vendors, exacting a balance between quality work and price, requesting estimates and approving all materials as needed.<br>Additional Marketing Responsibilities<br>• Keeps detailed files and records on all matters relative to property's marketing materials (photo usage rights, vendor contracts, etc.).<br>• Ensures that property is following all corporate marketing guidelines.<br>• Approves all invoicing through MarrCom office.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Front Office, , Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>OR<br>• 4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.<br>CORE WORK ACTIVITIES<br>Managing Profitability<br>• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.<br>• Analyzes service issues and identifies trends.<br>• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.<br>• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.<br>Managing Revenue Goals<br>• Monitors hotel operations sales performance against budget.<br>• Reviews reports and financial statements to determine hotel operations performance against budget.<br>• Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses.<br>• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.<br>Leading Operations and Department Teams<br>• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams.<br>• Develops systems to enable employees to understand guest satisfaction results.<br>• Communicates a clear and consistent message regarding departmental goals to produce desired results.<br>Managing the Guest Experience<br>• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.<br>• Responds to and handles guest problems and complaints.<br>• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.<br>• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.<br>Managing and Conducting Human Resources Activities<br>• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.<br>• Ensures employees are treated fairly and equitably.<br>• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings).<br>• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.<br>• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.<br>• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.<br>• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns.<br>• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.<br>• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.<br>• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. <br>JW Marriott&nbsp;is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>A GARDEN SANCTUARY IN THE HEART OF THE RED CITY. Perfectly situated between the city’s ancient medina and the cosmopolitan neighbourhoods of the Ville Nouvelle, Four Seasons Resort Marrakech welcomes you with a blissful retreat – 16 hectares (40 acres) filled with Moorish gardens and refreshing pools. Here, traditional values and contemporary comforts unite. Experience true relaxation at our Moroccan spa, let the kids play in their very own kasbah, and take in views of the Atlas Mountains from your private terrace.<br><br><p>Main Duties and Responsibilities</p><br><br><br><p>1. To check in guests and perform subsequent administrative procedures, ensuring speedy allocation of rooms by liaising with Housekeeping and Room Service, through monitoring departures and room status.</p><br><br><br><p>2. To escort guests and familiarize them with facilities and services.</p><br><br><br><p>3. To produce and distribute relevant information lists to other departments.</p><br><br><br><p>4. To be responsible for cash floats, reporting shortages/overages to the Front Office Manager, General Cashier and Director of Finance.</p><br><br><br><p>5. To take reservations, amendments and handle general enquiries regarding bookings.</p><br><br><br><p>6. To prepare all pre-registration for the following day's arrivals.</p><br><br><br><p>7. To update guest history records, matching with reservations to ensure continuity of standards to regular guests and process new guest histories after departure.</p><br><br><br><p>8. To handle all facsimiles, e-mails and typing as requested.</p><br><br><br><p>9. To be able to multitask and work in a demanding environment</p><br><br><br><p>10. To give a detailed hand over to the oncoming shift.</p><br><br><br><p>11. To ensure a high standard of grooming, deportment and personal hygiene.</p><br><br><br><p>12. To adhere to health and safety, fire and bomb procedures laid down by the hotel.</p><br><br><br><p>13. To carry out any other duties as requested by the Front Office Manager or Duty Manager and to be willing and able to cross train and assist as needed in Reservation and Telephone duties.</p><br><br><br><p>14. To assist all other Front Office departments whenever needed as long as previously trained for.</p><br><br><br><p>15. To be a welcoming and attentive presence in the Lobby.</p><br><br><br><p>16. To perform all task to Four Seasons standards.</p><br><br><br><p>17. To develop all task regarding the night shift.</p><br><br><br><p>18. To be able to easily interact with guest and deal with basic complains.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><p><b><span>Restaurant</span><span> Manager</span><span> – Four Seasons Hotel Rabat </span><span>Kasr</span><span> Al Bahr, Morocco</span></b></p><br><br><p><b><span>About Four Seasons Hotels and Resorts:</span></b></p><br><br><br><p><span><span>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and </span><span>growing</span><span>. At Four Seasons, we are powered by </span><span>people</span><span> and our culture enables everything we do.</span></span></p><br><br><br><p><span><span>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.</span><span> Whether you work with us, stay with us, live with </span><span>us</span><span> or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</span></span></p><br><br><br><p><b><span>About Four Seasons Hotel Rabat </span><span>Kasr</span><span> Al Bahr, Morocco:</span></b></p><br><br><p><span><span>This incredible hotel project </span><span>located</span><span> in the capital of Morocco sits on </span><span>15 acres</span><span> and consists of 13 buildings for accommodation, restaurants, lobby, </span><span>located</span><span> within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean</span><span>. </span></span></p><br><br><br><p><b><span>The Role of Restaurant Manager:</span></b></p><br><br><p><span><span>We currently have an opportunity for a talented and creative Restaurant Manager, to join our Four Seasons Hotel Rabat </span><span>Kasr</span><span> Al Bahr team in Morocco</span><span>! </span></span></p><br><br><p><span><span>Reporting into our Food and Beverage Director you will </span><span>be responsible for</span><span> leading The Restaurant operation with passion and creativity, ensuring exceptional service and attention to our guests</span><span>. </span></span></p><br><br><p><span><span>Responsibilities will include selection, talent management and development of our Restaurant team, working closely with the Food and Beverage leadership team in designing the menus and wine lists, controlling costs through effective scheduling, budgeting, purchasing decisions, inventory control and cost control measures, observing and making recommendations for improvement of facilities and equipment where required, being highly visible in the operation, providing recognition, promoting good public relations and taking care of special requests with dedication to providing an attentive and distinctive experience for our guests.&nbsp;</span></span></p><br><br><br><p><b><span>Our Ideal Restaurant Manager candidate will have:</span></b></p><br><br><p><span><span>A special talent and passion for ensuring you and your team deliver the </span><span>highest of</span><span> standards consistently and ensuring exceptional service and attention to our guests</span><span>. </span><span>You should have a wealth of Restaurant leadership experience in luxury hotels and/or stand-alone restaurants or restaurant groups, preferably have a minimum of 2 to 3 years’ experience in Michelin star restaurants in the same position, have a desire to focus on the development of our team, attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and have a highly creative flair; bringing your personal touch and energy to our Restaurant experiences.</span></span></p><br><br><br><p><b><span>Fluency in French</span><span>, Arabic</span><span> and English is </span><span>a must</span><span> for this location, along </span><span>with eligibility to work in Morocco.</span></b></p><br><br><br><p><span><span>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of; the opportunity to build a life-long career with global potential and a real sense of pride in work well </span><span>done</span><span>. </span><span>We look for talent who share the Golden Rule – people who, by nature, believe in treating others as we would have them treat us</span><span>. </span><span>As Four Seasons works towards phenomenal growth in the next decade, our most valuable partners continue to be our talent, with whom we have a strong relationship based on the Golden Rule. This relationship is made tangible by the awards received year after year by Four Seasons on a corporate level, as well as by our hotels, resorts, and residences around the world, making us an undisputed “employer of choice.”</span></span></p><br><br><br><br><br><br><br> </div>

<font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Job Description </font></font><div> <p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">The Royal Service Agent is a true ambassador for the Fairmont La Marina Rabat-Salé. He/She provides a personalized, warm and proactive service, responding effectively to customer requests and ensuring they have an exceptional experience.</font></font></p> <p> <strong><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Main tasks:</font></font></strong> </p> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">To offer a professional, courteous and personalized service, in accordance with Fairmont standards.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Respond effectively to customer calls and requests.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Record and follow up on customer requests in the hotel management system (PMS).</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Manage wake-up calls, messages, and concierge requests.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Make reservations for restaurants, activities and various hotel services.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Inform customers about the facilities, services and experiences offered by the establishment.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ensure coordination with the different departments in order to guarantee optimal follow-up of requests.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Adhere to Fairmont's operational, safety and quality standards.</font></font></li></ul></div><p><strong>Desired Candidate Profile</strong></p><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Qualifications </font></font><div> <ul> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Bac+2 in Hotel Management, Tourism or equivalent.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Minimum 2 years of experience in Reception, Royal Service, Reservations or Customer Service, ideally in luxury hotels.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Excellent communication and customer service skills.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Ability to manage multiple requests simultaneously with calm and efficiency.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Team spirit, organizational skills and attention to detail.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Proficiency in Opera PMS and Microsoft Office tools.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Mandatory mastery of French and English.</font></font></li> <li><font dir="auto" style="vertical-align: inherit;"><font dir="auto" style="vertical-align: inherit;">Availability to work flexible hours, including weekends and holidays.</font></font></li></ul></div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.<br>CORE WORK ACTIVITIES<br>Assisting in Management of Restaurant Team<br>• Handles employee questions and concerns.<br>• Monitors employees to ensure performance expectations are met.<br>• Provides feedback to employees based on observation of service behaviors.<br>• Assists in supervising daily shift operations.<br>• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.<br>• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.<br>Conducting Day-to-Day Restaurant Operations<br>• Ensures all employees have proper supplies, equipment and uniforms.<br>• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.<br>• Ensures compliance with all restaurant policies, standards and procedures.<br>• Monitors alcohol beverage service in compliance with local laws.<br>• Manages to achieve or exceed budgeted goals.<br>• Performs all duties of restaurant employees and related departments as necessary.<br>• Opens and closes restaurant shifts.<br>Providing Exceptional Customer Service<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.<br>• Encourages employees to provide excellent customer service within guidelines.<br>• Handles guest problems and complaints, seeking assistance from supervisor as necessary.<br>• Strives to improve service performance.<br>• Sets a positive example for guest relations.<br>• Assists in the review of comment cards and guest satisfaction results with employees.<br>• Meets and greets guests.<br>Conducting Human Resource Activities<br>• Supervises on-going training initiatives.<br>• Uses all available on the job training tools for employees.<br>• Communicates performance expectations in accordance with job descriptions for each position.<br>• Coaches and counsels employees regarding performance on an on-going basis.<br>Additional Responsibilities<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Assists servers and hosts on the floor during meal periods and high demand times.<br>• Recognizes good quality products and presentations.<br>• Supervises daily shift operations in absence of Restaurant Manager.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<p>The Role of Restaurant Manager: We currently have an opportunity for a talented and creative All day dining Restaurant Manager, to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco! Reporting into our Food and Beverage Director you will be responsible for leading The Restaurant operation with passion and creativity, ensuring exceptional service and attention to our guests. Responsibilities will include selection, talent management and development of our Restaurant team, working closely with the Food and Beverage leadership team in designing the menus and wine lists, controlling costs through effective scheduling, budgeting, purchasing decisions, inventory control and cost control measures, observing and making recommendations for improvement of facilities and equipment where required, being highly visible in the operation, providing recognition, promoting good public relations and taking care of special requests with dedication to providing an attentive and distinctive experience for our guests.</p><p><strong>Desired Candidate Profile</strong></p><p>Our Ideal Restaurant Manager candidate will have: A special talent and passion for ensuring you and your team deliver the highest of standards consistently and ensuring exceptional service and attention to our guests. You should have a wealth of Restaurant leadership experience in luxury hotels and/or stand-alone restaurants or restaurant groups, preferably have a minimum of 2 to 3 years experience in Michelin star restaurants in the same position, have a desire to focus on the development of our team, attention to detail, strong interpersonal and relationship building skills, the ability to multi-task with excellent organizational skills, be a team player and have a highly creative flair; bringing your personal touch and energy to our Restaurant experiences. Fluency in French, Arabic and English is a must for this location, along with eligibility to work in Morocco.</p>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <p><b>About Four Seasons:</b></p><br><br><p>Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.<br>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><br><p><b>About the location:</b></p><br><br>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, in and outdoor pools and overlooking the Atlantic Ocean.<br><br><b>F&amp;B Supervisor – Four Seasons Hotel Rabat Kasr Al Bahr, Morocco</b><br><b>About Four Seasons Hotels and Resorts:</b><p>Four Seasons Hotels and Resorts is a global, luxury hospitality company. We manage over 100 hotels and resorts and 44 private residences in 45 countries around the world and growing. At Four Seasons, we are powered by people and our culture enables everything we do.</p><br><br><p>At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.</p><br><br><br><b>About Four Seasons Hotel Rabat Kasr Al Bahr, Morocco:</b><br><p>This incredible hotel project located in the capital of Morocco sits on 15 acres and consists of 13 buildings for accommodation, restaurants, lobby, located within lush gardens, indoor and outdoor pools and overlooking the Atlantic Ocean.</p><br><br><br><b>The Role of F&amp;B Supervisor</b><p>We currently have an opportunity for an <b>F&amp;B Supervisor</b> to join our Four Seasons Hotel Rabat Kasr Al Bahr team in Morocco.</p><br><br><p>Reporting to the Restaurant Manager, the F&amp;B Supervisor is responsible for overseeing the daily operation of the outlet, ensuring exceptional service standards and memorable dining experiences for all guests. This role supports and supervises the service team, coordinates daily activities, monitors service quality, and ensures compliance with Four Seasons standards and operating procedures.</p><br><br><p>Responsibilities include leading and motivating team members, assisting with training and development, managing guest requests and concerns, coordinating with culinary and other hotel departments, monitoring cleanliness and presentation standards, and supporting inventory and cost-control initiatives. The F&amp;B Supervisor is expected to lead by example, foster teamwork, and ensure efficient and seamless outlet operations.</p><br><br><br><b>Our Ideal F&amp;B Supervisor Candidate Will Have:</b><br><p>Candidates must have a minimum of two years of food and beverage experience, including supervisory responsibilities, in a luxury hotel, resort, or upscale restaurant environment. Strong leadership, communication, and interpersonal skills are essential, along with the ability to work effectively in a fast-paced and guest-focused environment. Knowledge of restaurant operations, service standards.</p><br><br><br><p><b>Fluency in French, Arabic, and English is required for this location, along with eligibility to work in Morocco.</b></p><br><br><br><p>Four Seasons Hotels and Resorts can offer what many hospitality professionals dream of: the opportunity to build a lifelong career with global potential and a real sense of pride in work well done. We look for talent who share the Golden Rule, people who, by nature, believe in treating others as we would have them treat us. As Four Seasons continues its growth, our most valuable partners remain our employees, with whom we share a strong relationship built on respect, trust, and excellence. This commitment has earned Four Seasons worldwide recognition as an employer of choice.</p><br><br><br><br><br><br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of "Wonderful Hospitality. Always." by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that's synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.<br>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That's The JW Treatment. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <br> Company culture : <p> <strong>Es Saadi Marrakech Resort</strong> stands out for a culture strongly driven by <strong>collaboration</strong>, where people, well-being and the quality of human relationships are central. Teams operate in a supportive environment built on trust, solidarity and close management that acts as a mentor and facilitator. This culture is balanced by <strong>innovation</strong> and <strong>organizational</strong> dimensions, encouraging creativity and initiative while ensuring structured processes and operational reliability. <strong>Competition</strong> plays a limited role, with the emphasis clearly placed on collective engagement and collaboration in delivering an outstanding guest experience. </p><br><br> <br> Job : <p>Join our exceptional establishment in the heart of <strong>Marrakech</strong> and embody the excellence of hospitality in the <strong>Hotel/Restaurant</strong> sector. As a Receptionist, you will be the face of our establishment, the first point of contact for a demanding international clientele. Your role will be essential in ensuring a memorable and smooth experience from the moment our guests arrive.</p><br><br><p>Your main mission will be to ensure <strong>impeccable management of arrivals and departures</strong>, while offering personalized, high-quality service. It will be about ensuring customer satisfaction at all times, resolving any issues professionally, and actively contributing to our hotel's brand image.</p><br><br><p>Your days will be filled with a variety of key tasks:</p><br><br><ul><li>Warm and personalized welcome of guests, managing check-ins and check-outs.</li><li>Taking reservations by phone, email, or online platforms.</li><li>Informing and advising guests on hotel services and local attractions.</li><li>Handling specific requests and any complaints with diplomacy and efficiency.</li><li>Coordinating with different hotel departments (housekeeping, maintenance, restaurant).</li><li>Managing the cash register and processing payments.</li><li>Contributing to updating customer data and tracking statistics.</li></ul> <br> <br> Required profile : <p>Ideally, you have a <strong>Bachelor's degree (Bac +3)</strong>, with a specialization in <strong>Hotel/Restaurant</strong> professions. This training has provided you with the necessary fundamentals to excel in this field.</p><br><br><p>Professional experience of <strong>1 to 3 years</strong> in a similar role is required. This background has allowed you to develop a deep understanding of customer expectations and the workings of hotel reception.</p><br><br><ul><li>Excellent presentation and interpersonal skills.</li><li>Mastery of reception and customer management techniques.</li><li>Proficiency with computer tools and hotel reservation software.</li><li>Good command of languages, especially French and English; knowledge of other languages will be an asset.</li><li>Organizational skills, rigor, and ability to manage priorities.</li><li>Responsiveness, autonomy, and team spirit.</li><li>Discretion and professionalism.</li></ul><p>If you recognize yourself in this description and are motivated by the idea of being part of a dynamic team in an enchanting setting, don't hesitate!</p><br><br> <br><br> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>

<h2 class="h5">Job description</h2> <div class="t-break" data-jb-field="description"> <span><br>JOB SUMMARY<br>Accountable for the quality, consistency and production of the restaurant kitchen. Exhibits culinary talents by personally performing tasks while leading the staff and managing all food related functions. Coordinates menus, purchasing, staffing and food preparation for the property's restaurant. Works with team to improve guest and employee satisfaction while maintaining the operating budget. Must ensure sanitation and food standards are achieved. Develops and trains team to improve results.<br>CANDIDATE PROFILE&nbsp;<br>Education and Experience<br>• High school diploma or GED; 4 years experience in the culinary, food and beverage, or related professional area.<br>OR<br>• 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major; 2 years experience in the culinary, food and beverage, or related professional area.<br>CORE WORK ACTIVITIES<br>Ensuring Culinary Standards and Responsibilities are Met for Restaurant<br>• Develops, designs, or creates new applications, ideas, relationships, systems, or products, including artistic contributions for restaurant.<br>• Supervises restaurant kitchen shift operations and ensures compliance with all Food &amp; Beverage policies, standards and procedures.<br>• Maintains food preparation handling and correct storage standards.<br>• Recognizes superior quality products, presentations and flavor.<br>• Plans and manages food quantities and plating requirements for the restaurant.<br>• Communications production needs to key personnel.<br>• Assists in developing daily and seasonal menu items for the restaurant.<br>• Ensures compliance with all applicable laws and regulations regulations.<br>• Follows proper handling and right temperature of all food products.<br>• Estimates daily restaurant production needs.<br>• Prepares and cooks foods of all types, either on a regular basis or for special guests or functions.<br>• Checks the quality of raw and cooked food products to ensure that standards are met.<br>• Determines how food should be presented and creates decorative food displays.<br>Leading Kitchen Team<br>• Supervises and coordinates activities of cooks and workers engaged in food preparation.<br>• Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.<br>• Leads shift teams while personally preparing food items and executing requests based on required specifications.<br>• Supervises and manages restaurant kitchen employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.<br>• Encourages and builds mutual trust, respect, and cooperation among team members.<br>• Serving as a role model to demonstrate appropriate behaviors.<br>• Ensuring and maintaining the productivity level of employees.<br>• Ensures employees are cross-trained to support successful daily operations.<br>• Ensures employees understand expectations and parameters.<br>• Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.<br>Establishing and Maintaining Restaurant Kitchen Goals<br>• Sets and supports achievement of kitchen goals including performance goals, budget goals, team goals, etc.<br>• Developing specific guidance and plans to prioritize, organize, and accomplish daily kitchen operations work.<br>• Understands the impact of kitchen operation on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.<br>• Effectively investigates, reports and follows-up on employee accidents.<br>• Knows and implements company safety standards.<br>Ensuring Exceptional Customer Service<br>• Provides services that are above and beyond for customer satisfaction and retention.<br>• Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.<br>• Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.<br>• Sets a positive example for guest relations.<br>• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.<br>• Empowers employees to provide excellent customer service.<br>• Handles guest problems and complaints.<br>• Interacts with guests to obtain feedback on product quality and service levels.<br>Managing and Conducting Human Resource Activities&nbsp;<br>• Identifies the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.<br>• Participates in training restaurant staff on menu items including ingredients, preparation methods and unique tastes.<br>• Manages employee progressive discipline procedures.<br>• Participates in the employee performance appraisal process, providing feedback as needed.<br>• Uses all available on the job training tools for employees.<br>• Assists as needed in the interviewing and hiring of employee team members with appropriate skills.<br>Additional Responsibilities&nbsp;<br>• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.<br>• Analyzes information and evaluating results to choose the best solution and solve problems.<br>• Attends and participates in all pertinent meetings.<br>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.<br>Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin&nbsp;your purpose,&nbsp;belong&nbsp;to an amazing global​&nbsp;team, and&nbsp;become&nbsp;the best version of you.</span> </div>